Service History 34 - Advantage Appliance Repair

We serviced a

BOSCH DISHWASHER

Model She68t55uc/07

Near Walpole, MA 02081

Aimee Z.

Job Details: 01/16/2025

Installed new drain pump and filled with water and drain

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Southbridge, MA 01550

Chris B.

Job Details: 01/16/2025

Complaint that the washer is not unlocking. Found bad lid lock. Replaced part and unit running normal. Started a normal cycle with clothes and ; used 1 W11670519 (LATCH) from stock

We serviced a

WHIRLPOOL COOKTOP

Model WFE535S0LZ3

Near Southbridge, MA 01550

Chris B.

Job Details: 01/16/2025

"Complaint that the stove top has a crack on the glass. Found a 3 small crack that looks as a glass issue located on the rim on the front right burner, not a shattered nor damage parts. Small indentation on the underside of the glass that might be the cause of the crack. Replaced part and unit working normal."

We serviced a

KITCHENAID OVEN

Model KODE900HSS21

Near Spencer, MA 01562

Chris B.

Job Details: 01/16/2025

Complaint that the oven lights would not shut off. All connections are fine. P3 connector is normal. Found bad controls and will order them for a return visit. After testing the motor switch the lights did turn off and then would go back with the issue.; ordrng 2 W11294388 (Control Board)s and 1 2xFrameJob (2x Frame Job)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ

Near Paxton, MA 01612

Chris B.

Job Details: 01/16/2025

Complaint that the freezer door is not shutting properly. Found freezer door iced and not closing easily. Found unit not leveled and needed lubrication on the rails. Adjusted and cleared out the rails. Door closing normal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ2

Near Sutton, MA 01590

Glenn

Job Details: 01/16/2025

Complaint user interface malfunction wash time increases during operation. Ran diagnostics everything else passed test. Order part ; ordrng 1 W11632709 (User interface)

We serviced a

LG WASHER FRONT LO

Model wm3170cw

Near Walpole, MA 02081

Aimee Z.

Job Details: 01/16/2025

Installed new drain pump and ran fill and drain complete

We serviced a

ELECTROLUX WASHER

Model ELFW7637AW1

Near Medway, MA 02053

Aimee Z.

Job Details: 01/16/2025

Installed new drain pump tested for leaks and drained complete

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US5A

Near Milford, MA 01757

Aimee Z.

Job Details: 01/16/2025

"Found the wash pump leaking and Cust said was filled with water and no heat.Found the heater good , leaking from the pump wash and the drain pump doesnt work.No power to heater from control and the Tstat is open Needs wash pump , drain , control and Tstat.; rqstng P&A on 1 5304519906 (Pump) and 1 5304531745 (Pcb), ordrng 1 5304533024 (Drain pump), rqstng P&A on 1 5304525221 (Tstat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ11

Near Douglas, MA 01516

Aimee Z.

Job Details: 01/16/2025

Found the draw awfully tight going into shelf but got it together.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS08

Near Grafton, MA 01536

Glenn

Job Details: 01/16/2025

SR #7740757828 confirmed error code found properly V 120 to the inverter board at P8 relay on manager board per tech line replace inverter board but he suggested we also include the magnetron if its not needed then we can remove it from the estimate ; ordrng 1 W11346197 (Magnetron) and 1 W10886919 (Microwave bulb) and 1 W10217711 (Inverter board)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Worcester, MA 01609

Glenn

Job Details: 01/16/2025

Installed valve dispenser assembly tested all ok

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Shrewsbury, MA 01545

Glenn

Job Details: 01/16/2025

"Found washer not responding found no fill error (water was off) reset control ran auto test it passed all operational tests, then calibrated washer all tested ok job complete"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RW0

Near Shrewsbury, MA 01545

Glenn

Job Details: 01/16/2025

Replaced hinges and receivers tested all ok

We serviced a

LG DISHWASHER

Model LDFN343LS

Near Worcester, MA 01604

Glenn

Job Details: 01/16/2025

The website provided the wrong part number. I was able to get the correct part number. Order part the original part will be returned ; rqstng P&A on 1 EBR36063405 (Control board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Matthews, NC 28105

Caleb

Job Details: 01/16/2025

"Unit had a failed drain pump. Replaced drain pump and advised customer of proper use and care, unit tests fine.; used 1 W11412291 (DRAIN PUMP) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Charlotte, NC 28270

Caleb

Job Details: 01/16/2025

Replaced control and valve. Unit tests fine.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Charlotte, NC 28226

Caleb

Job Details: 01/16/2025

"Replaced LEDs,unit tests fine."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Charlotte, NC 28210

Caleb

Job Details: 01/16/2025

Timer defective causing breaker to trip. Took pics. Unit needs new timer.; ordrng 1 WPW10185982 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY00

Near Charlotte, NC 28278

Caleb

Job Details: 01/16/2025

Compressor motor seized. Unit needs new compressor. Starting device tests fine. Whirlpool gold series. R134a; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Filter) and 1 876764 (Process stub)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Kershaw, SC 29067

Jonathan J.

Job Details: 01/16/2025

Complaint washing machine will not wash properly continues going out of balance. I found wash plate splines are completely stripped out on gear case and wash plate itself. Will need gear case wash plate and all associated parts to repair.; ordrng 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W11454734 (Gearcase) and 1 W10528947 (Hub) and 1 W10902814 (Washplate) and 1 W10752187 (Screw)

We serviced a

MAYTAG WALL OVEN

Model MMW9730FZ06

Near Lake Wylie, SC 29710

Mitch H.

Job Details: 01/16/2025

"Pulled oven from wall. Removed and replaced main control. Turned breaker back on, oven light operating properly but bake element still not heating. Checked and found only 120v to element. Called tech line spoke to Chris SR# 7740757628 went through checks at control board. Found wire on P1 connector not seated and making proper contact. Corrected and checked all other connections, all good. Tested, oven now heating and operating properly"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near McConnells, SC 29726

Mitch H.

Job Details: 01/16/2025

"Disassembled, removed and replaced harness and controls. Reassembled, ran control calibration, completed properly. Tested washer, all functions operating properly."

We serviced a

CROSLEY DRYER

Model CED7011LW0

Near McConnells, SC 29726

Mitch H.

Job Details: 01/16/2025

Tested and found dryer operating properly. Checked outside vent found no airflow at all from vent. Dryer operating as designed. Issue is with vent. Advised customer to have vent checked and cleaned. Collected for service call on cc.

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Sharon, SC 29742

Mitch H.

Job Details: 01/16/2025

"Called, got voicemail. Arrived at home. Was told they called yesterday and cancelled appointment."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS11

Near Charlotte, NC 28277

Clinton

Job Details: 01/16/2025

Replaced heater and fan unit running after repair. No further issues

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB06

Near Charlotte, NC 28217

Clinton

Job Details: 01/16/2025

Bottom of ice bucket broken gear ordered ice bucket ; ordrng 1 W11347840 (Ice bucket)

We serviced a

WHIRLPOOL DRYER

Model WED8300SW0

Near Charlotte, NC 28202

Clinton

Job Details: 01/16/2025

Unit had broken dryer belt and locked pully used dryer repair kit to fix both issues. Replaced part ran unit working properly after repair ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlotte, NC 28213

Clinton

Job Details: 01/16/2025

One extended warranty lid is locking and unlocking properly unit drains and washes properly. No issues found at this time

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS09

Near Charlotte, NC 28262

Clinton

Job Details: 01/16/2025

Unit has bad inter lock assembly on the bottom I replaced the inter lock assembly and tested the switch poped two fused checked diode as well spoke with Randy advise to replace the whole assembly for repair ; ordrng 1 W11551558 (Interlock)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Harrisburg, NC 28075

Johnny

Job Details: 01/16/2025

Installed new handle. Unit working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Salisbury, NC 28144

Johnny

Job Details: 01/16/2025

"Installed new lights, unit working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Charlotte, NC 28269

Clinton

Job Details: 01/16/2025

Installed new vent and control unit working properly after repair let unit run for 10 mins after repair no faults no errors

We serviced a

WHIRLPOOL WASHER

Model Mvw7232hw0

Near Charlotte, NC 28269

Clinton

Job Details: 01/16/2025

Customer refused payment at time of service said he didnt have it. Could pay the next day..

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near Lincolnton, NC 28092

Ryan S.

Job Details: 01/16/2025

Arrived and found unit was in warranty on F2. One air check control board control board was infested with insects informed customer warranty is void due to insect infestation. Left call.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 01/16/2025

"I replaced compressor components, tested operations unit producing frost pattern across top couple runs within 10 minutes of starting unit no further issues found at this time if customer calls back for any reason, advise replacement evaporator. Core.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Denver, NC 28037

Ryan S.

Job Details: 01/16/2025

"Customer complain unit making grinding clicking noise. Check slider for damage notice a little bit of damage slider noise steel present inspected gear case rotor clutch area found gear case shaft wiggling too much. ordering new gear case and rotor. Informed customer Office will call when parts come come in.; ordrng 1 W11449841 (Gearcase) and 1 W11260238 (Rotor), used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Denver, NC 28037

Ryan S.

Job Details: 01/16/2025

"Customer complained unit stoped cooling soon after install. Found compressor running but no suction at suction line. Checked for leaks, no leaks detected. Tried to flush and add Freon but system not taking any due to infective compressor. Ordering new compressor. Noted compressor box was slightly damaged but all rubber stops were in it and it had started to work and create frost pattern previously. Informed customer office will call when parts come in. ; ordrng 1 W11547313 (Compressor)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Iron Station, NC 28080

Ryan S.

Job Details: 01/16/2025

"Customer complained unit gets off balance wont spin water from clothes. Found inner basket loose, cant remove wash plate. Ordering wash plate, hub and also ordering suspension. Schedule return call for Monday 27th p.m..; ordrng 1 W10528947 (Hub) and 1 W10902814 (Wash plate) and 1 W11130362 (Suspension)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Charlotte, NC 28216

Ryan S.

Job Details: 01/16/2025

Customer complaint light broken and refrigerator section. Confirm complaint replaced switch from truck stock unit now working as designed.. the issue with leaking was just water dripping from dispenser . customer had not flushed system of air bubbles unit now not leaking.; used 1 W11396033 (LIGHT SWITCH) from stock

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Charlotte, NC 28214

Ryan S.

Job Details: 01/16/2025

"Customer complained of no heat. Found magnetron and HV transformer malfunction. Ordering both, informed customer office will call when parts come in. ; ordrng 1 W11495561 (Magnetron) and 1 W11545871 (Transformer)"

We serviced a

JENN-AIR FREEZER

Model JBZFR30IGX10

Near Belmont, NC 28012

Ryan S.

Job Details: 01/16/2025

"Returned to install parts ordered. Installed icemaker, fill fuse and valve/filterhousing. Ran icemaker fill tests. Unit filled w water. Verified proper operation."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM10

Near Salisbury, NC 28147

Johnny

Job Details: 01/16/2025

"Installed parts, pressurized with 250 psi nitrogen. Discovered leak at door hinge. Called Tech-Line to document. Deemed non repairable.Sr774075470; dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504419 COUPLING 8/7 AL-AL , 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11504449 COUPLER NR AL 4/2 CAP-EVA , and 1 W11506635 COUPLER 6 NF MS SV PROCES"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near China Grove, NC 28023

Johnny

Job Details: 01/16/2025

Cx rescheduled after arrival to residence.; schdld next appmnt for 1/24 FRI AM

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Monroe, NC 28110

Jonathan J.

Job Details: 01/16/2025

Replaced sump assembly performed diagnostics cleared error codes everything working properly as of right now.; dspstn on spec-tagged invntry: 1 WPW10605057 MOTOR/SUMP

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 01/16/2025

"Complaint dishwasher still leaking on the floor at the end of the drying cycle. File number 7740753374 technically they want me to replace the main control only stating there is nothing else that it could be, and if it still does it after the control tech line stated they were our clueless as to what to replace next; ordrng 1 W11672225 (Control)"

We serviced a

LG WASHER FRONT LO

Model WM3670HVA/01

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 01/16/2025

"Washing machine is not dispensing fabric softener properly. It will be liquidy, but still in dispenser. I found water valve not dispensing properly through dispenser when valve comes on at the 28 minute mark is shooting at far forward barely hitting dispenser at all. Also user interface is extremely sluggish when spinning dial. Pro office dispenser assembly has been discontinued. Customer declined repair due to cost and inability to get parts quickly. or at all"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 01/16/2025

Complaint washing machine when you press start lid will lock unit will go to sense and then immediately go to done. I found molex connector going underneath washing machine was not properly connected. I replaced main control and user interface control. I performed a calibration control board sequence inspected harness at drain pump no breakage at this time found everything is now operating normally. Customer started a cycle upon departure and was working fine.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Waxhaw, NC 28173

Brandon

Job Details: 01/16/2025

On arrival I installed drain pump that was ordered and tested unit. After installation unit tested properly with no other issues.; dspstn on spec-tagged invntry: 1 WPW10531320 DRAIN PUMP

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Waxhaw, NC 28173

Brandon

Job Details: 01/16/2025

Complaint unit is not washing or drying dishes core. Found on arrival that element is bent causing the pump to not circulate properly. Ordering heater for repair. Please send pump with tech on next appointment too just in case it is broken.; ordrng 1 W10703867 (Element)

We serviced a

JENN-AIR OVEN

Model JMW2427LL02

Near Matthews, NC 28104

Brandon

Job Details: 01/16/2025

Complaint unit has f9 e0 error code. On arrival I took unit out of wall and checked power going into unit. Proper voltage was present. Also verified that neutral was not switched with l1 or l2.Checked all wires and everything looked normal. After putting unit back in wall I tested microwave and oven. Both tested fine. Cleared error codes in diagnostic. If problem continues order a control and ui for customer.Ui W11598167Control WPW10260060

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Matthews, NC 28104

Brandon

Job Details: 01/16/2025

On arrival I replaced clip and tested unit. Unit tested properly with no other issues.

We serviced a

WHIRLPOOL FREEZER

Model WRT318FZDW10

Near Fort Mill, SC 29707

Brandon

Job Details: 01/16/2025

Complaint units temperatures are not correct. Fridge is getting down to 0 and freezer has been getting up to 20 degrees. Ordering freezer harness and fridge temp sensors for repairs. ; ordrng 1 W11438736 (Sensor) and 1 W11562214 (Harness) and 1 WPW10384183 (Thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25UEXHW01

Near Charlotte, NC 28278

Caleb

Job Details: 01/16/2025

Replaced defective thermostat. Unit tests fine at this time.

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS08

Near Bristol, CT 06010

Ruben C.

Job Details: 01/16/2025

Could not duplicate any abnormal sounds unit working normally cust says it hasnt done it in 2 weeks advised cust to take a video with audio if it happens again

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, NC 28273

Caleb

Job Details: 01/16/2025

Wrong unit. Customer owns a hot point. Also this customer has a registration card for a whirlpool. Customer name is Stinson. Not Simpson. Nothing matches.

We serviced a

WHIRLPOOL FREEZER

Model WRS588FIHW04

Near Clover, SC 29710

Caleb

Job Details: 01/16/2025

"Freezer door gasket not seated properly. Corrected, unit checks fine."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Fort Mill, SC 29715

Brandon

Job Details: 01/16/2025

On arrival I replaced all parts that were ordered. After replacing parts I tested unit and unit tested properly in spin and in agitate. No knocking noise coming from rotor or stator. No other issues found.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Kannapolis, NC 28081

Johnny

Job Details: 01/16/2025

Defective control board. Unit will fill and operate in service cycle but not under regular operation. Ordering new control board.; ordrng 1 W11401710 (Control board) and 1 W11165546 (Water valve)

We serviced a

KITCHENAID RANGE

Model KSGB900ESS9

Near Plainville, CT 06062

Andre

Job Details: 01/16/2025

Ck unit upon arrival n arrival and found front left burner not lighting check and found secondary orifice clog. Clean orifice and test operation and unit is now lighting upon command unit operating to manufacturers specs

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Wolcott, CT 06716

Andre

Job Details: 01/16/2025

Ck unit upon arrival to install sump motor and found dish washer difficult to remove customer did have difficulty installing dish washer. Tough option is giving issue once more order user interface and customer will make pull unit out and make unit accessible ; ordrng 1 W11622490 (Ui)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Worcester, MA 01602

Chris B.

Job Details: 01/16/2025

Complaint that the dispenser door is not opening and pods are not released. Found bad dispenser. Will order part for a return visit.; ordrng 1 W11412300 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW02

Near Vernon, CT 06066

Gary V.

Job Details: 01/16/2025

"Inspected and found freezer lite no longer illuminating, quoted for new bulb and they will call. All other functions test normal at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ05

Near Springfield, MA 01109

Mike K.

Job Details: 01/16/2025

"Unit was off on arrival, no refrigerant came out of unit replaced compressor/drier and flushed system with 200psi nitrogen and all joints good with pressure not dropping. Pulled into vacuum and pressure held for 5 minutes. Charged with 47g r600a. Return line getting warm and freezer starting to cool. Cs to monitor"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Springfield, MA 01109

Mike K.

Job Details: 01/16/2025

"Complaint of long dry times. On arrival tested unit in timed dry. Heating and tumbling, but no air flow. Pulled off vent and blowing fine at rear of unit. Found outside vent was a bit bent up and an internal flap was stuck in the closed position. Removed the flap and flow restored. Advised to replace outside vent flap as something not covered by contact. Unit is operating properly."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Wethersfield, CT 06109

Ruben C.

Job Details: 01/16/2025

Replaced slider ran diagnostics cleared codes ran component test normal spinning and agitating normally ran quick cycle normal

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Lake Wylie, SC 29710

Caleb

Job Details: 01/15/2025

Replaced slider and ran diagnostics test via control. Unit shifting fine now.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Farmington, CT 06032

Andre

Job Details: 01/15/2025

Ck unit upon arrival and found user interface start button not responding order parts to complete repair ; ordrng 1 W10910626 (Control)

We serviced a

GE WASHER

Model GFW650SSN0WW

Near Springfield, MA 01104

Mike K.

Job Details: 01/15/2025

"Replaced drain assy, verified operation in wash cycle unit filled and agitated fine, cancelled and ran drain and spin, drained out and spun properly"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Agawam, MA 01001

Jorden

Job Details: 01/15/2025

Arrived and found unit not heating but turning fine. Knocked on the valve solenoids and suddenly the heat kicked on. Tested again and found the coils acting odd as igniter heated up. Ordering solenoid coils and flame sensor. ; ordrng 1 WPW10328463 (coil-valve) and 1 WP338906 (sensor)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Springfield, MA 01109

Jorden

Job Details: 01/15/2025

"Arrived and customer showed me a broken piece of the lid latch, replaced lid latch, tested fine. ; used 1 W11670519 (LATCH) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Springfield, MA 01118

Jorden

Job Details: 01/15/2025

"Arrived and found error code 8&4 (leak detected) stored in system, cleared code. Ran auto test mode and no leak occurred, ran express wash and again no leak occurred. Contacted tech support and reported findings, unit operating as designed. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee. SR #774078931"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Watertown, CT 06795

Jimmy R.

Job Details: 01/15/2025

"Installed new main control and recalibrated machine, ran a regular wash cycle and unit is now washing. Ran a spin cycle and all operations are now working to specs ; dspstn on spec-tagged invntry: 1 W11607637 CONTROL"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Wolcott, CT 06716

Jimmy R.

Job Details: 01/15/2025

"Checked over unit and found freezer cooling normally and fridge warm, checked evaporator and found fridge fully frosted but no air flow due to faulty fan motor tested voltage and 5vdc not going to fan from main cntrl, replaced fan motor with harness due to thermistor corroded. Ran a diagnostics and fan motor is not coming on unit will needs new main control and a display due to segments missing. All parts tentative p/a ; ordrng 1 WPW10675033 (Main cntrl) and 1 W11387384 (Display), used 1 W11087438 (EVAP MOTOR) from stock, states that autho needed"

We serviced a

MAYTAG RANGE HOOD

Model uxt5430ads

Near Springfield, MA 01104

Mike K.

Job Details: 01/15/2025

"Light butting not working, one lamp had broken, fan button was intermittent in testing. Needs control board which office verified in nla. Collected for service call only."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Enfield, CT 06082

Gary V.

Job Details: 01/15/2025

"Inspected and found broken ice maker, replaced with new ice maker and cycled, please allow 24-48 hours for ice production.; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL OVEN

Model WFE775H0HZ1

Near Enfield, CT 06082

Gary V.

Job Details: 01/15/2025

Installed new glass and tested fine.

We serviced a

MAYTAG REFRIGERATOR

Model MRFF4236RZ01

Near Northbridge, MA 01534

Glenn

Job Details: 01/15/2025

On condenser fan hitting the shroud that its mounted on I tried adjusting it no adjustment fix the problem order parts ; ordrng 1 WP12825803 (Fan blade) and 1 W11613295 (Condenser fan motor) and 1 W11556315 (Fan shroud)

We serviced a

AMANA M/W OTR

Model AMV2307PFS08

Near Springfield, MA 01104

Mike K.

Job Details: 01/15/2025

"Tested on arrival and unit made a burning smell while running. Found source is the capacitor. Replaced capacitor and diode and unit heating properly, tested with twice with cups of water; dspstn on spec-tagged invntry: 1 W11256462 DIODE UNIV"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC0

Near Litchfield, CT 06759

Andre

Job Details: 01/15/2025

Ck unit upon arrival and found unit running but no heat. Check and found heater open. Install heater from truck stock and advance unit and unit is now heating and operating to manufacturers specs also inform customer to make sure the whole exterior from the dryer to outside is clean not just the outside flop.; used 1 Wp3387747 (Element) from stock

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Thomaston, CT 06787

Andre

Job Details: 01/15/2025

Ck unit upon arrival and found noising coming from unit when running check and found rollers and idler pulley Stiff and hard to turn. Install dryer repair kit and test operation and unit is now operating to manufacturers specs ; used 1 4392067 (Repair kit) from stock

We serviced a

SAMSUNG REFRIGERATOR BO

Model RF217ACRS/XAA

Near Northampton, MA 01060

Mike K.

Job Details: 01/15/2025

"Getting water in left crisper. Is a dual zone rf so evap is above the crisper. Drains are clear at back of unit. Quoted for steaming clear and cap lines.Accepted and cleared drain, working properly"

We serviced a

SUBZERO REFRIGERATOR

Model 3211RFD

Near Holyoke, MA 01040

Mike K.

Job Details: 01/15/2025

"Rf section not cooling. 1986 subzero. Fans running, Compressor not running and no voltage coming to it. Per wire diagram fan runs whenever door is closed. Thermostat has voltage coming to it, but nothing coming out at any setting. Needs a thermostat. Randy found part number and saved quote. Cs paid for service call via check"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Easthampton, MA 01027

Mike K.

Job Details: 01/15/2025

"Unit unplugged on arrival, has been running non stop per cs. When plugged in it was in manual drain. Allowed to complete and ran diagnostic. Completed fine.Error history F3e1, pressure system fault in history. Cleared. Recalibrated and ran quick wash. Filled fine and went into agitate. Cancelled and drained fine. Ran normal cycle and on auto sense filled half at, high for auto fill. ordering control. Office to contact cs when parts come in to schedule return ; ordrng 1 W11608056 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Dallas, NC 28034

Ryan S.

Job Details: 01/15/2025

Customer complaining you wont finish cycle Longfield error rain unit unit almost overfilled with water without starting ordering control board due to bad pressure sensor customer office will call when parts come in; ordrng 1 W11603810 (Control)

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF6A

Near Medway, MA 02053

Glenn

Job Details: 01/15/2025

Found water line under dishwasher dripping customer needs a plumber to replace the water line which is not part of the dishwasher customer instruction

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US

Near Plainville, CT 06062

Andre

Job Details: 01/15/2025

Ck unit upon arrival and found no model no serial tagged on unit spoke with randy inform customer rusted rack not covered and because unit has no model no serial we would not be able to work on unit with a model and serial

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Mount Holly, NC 28120

Ryan S.

Job Details: 01/15/2025

Returned to install pump and suspension. Installed parts . Ran spin cycle and tested drain pump. Verified proper operation.

We serviced a

LG DISHWASHER

Model LDTS5552S

Near Suffield, CT 06078

Gary V.

Job Details: 01/15/2025

"Unit was dead no operation on arrival. Inspected and found power supply connections in junction box not properly connected or installed, and informed customer about electrical supply problem. 30 days on trip fee if any additional problems with unit."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Worcester, MA 01605

Chris B.

Job Details: 01/15/2025

Complaint that the washer is making a loud noise while spinning. Found bad gear case damaging the belt and shield. Will order all parts for a return visit.; ordrng 1 W11449840 (Gear Case) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 W11510461 (Wash Plate) and 1 W11551646 (Nut) and 1 W10752187 (Screw) and 1 2xFrameJob (2x Frame Job)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Worcester, MA 01605

Chris B.

Job Details: 01/15/2025

"Complaint that the washer is no starting any cycle. Found error code F7E1. Found bad actuator and capacitor. Replaced parts all ran diagnostic cycle all tested normal.; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Kannapolis, NC 28083

Johnny

Job Details: 01/15/2025

Installed new parts. Ran calibration cycle. Ran service cycle. No leaks no errors. Unit working as designed.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Charlotte, NC 28278

Caleb

Job Details: 01/15/2025

"Replaced control. Didnt fix it. Found harness to drain pump defective. Used stock lower harness, unit tests fine.; used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

MAYTAG DRYER

Model MED6200KW1

Near Fort Mill, SC 29715

Caleb

Job Details: 01/15/2025

"Dryer motor failure. Can push the tub and motor will spin. Replaced motor and blower fan, unit tests fine.; used 1 279827 (MOTOR), and 1 WP694089 (BLOWER WHEEL) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ06

Near Pineville, NC 28134

Caleb

Job Details: 01/15/2025

"Ice maker currently making ice at this time, if call back order ice maker WPW10300024"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near East Windsor, CT 06088

Gary V.

Job Details: 01/15/2025

"Inspected and found faults for air vent and dispenser failures, will submit estimate and call for return date.; rqstng P&A on 1 W11412300 (Dispenser) and 1 W11649995 (Air vent) and 1 W11672039 (Main acu)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near East Windsor, CT 06016

Gary V.

Job Details: 01/15/2025

Installed parts listed and tested fine.; dspstn on spec-tagged invntry: 2 W11396033 LIGHT SWITCH

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Ellington, CT 06029

Gary V.

Job Details: 01/15/2025

Installed new acu and ran auto test and tested fine.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ellington, CT 06029

Gary V.

Job Details: 01/15/2025

"Inspected and found belt broken and replaced with new belt, cycled and tested fine.; used 1 341241 (BELT) from stock"

We serviced a

KITCHENAID RANGE

Model KFED500ESS06

Near Ellington, CT 06029

Gary V.

Job Details: 01/15/2025

"Installed new control board and cycled to temp in both ovens, tested fine."

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