We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Chicopee, MA 01020
Roger R.
Job Details:
08/23/2023
"Installed new soap box due to the drawer. ; ordrng 1 W11404468 (Lid, washer)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Stanley, NC 28164
Mark C.
Job Details:
08/23/2023
Unit makes noise due to a damaged blower fan. Replaced blower unit is fully operational with no abnormal noise.; used 1 WP697772 (Blower) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Mooresville, NC 28117
Mark C.
Job Details:
08/23/2023
Installed new led modules unit is fully operational.; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Denver, NC 28037
Mark C.
Job Details:
08/23/2023
Installed new adjusters and plastics unit is fully functional
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Ludlow, MA 01056
Roger R.
Job Details:
08/23/2023
"Found unit has a bad belt that is frayed and clicking dunking tumble. Replaced belt and checked, all okay. ; used 1 341241 (BELT) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF32FMQDBSR
Near Springfield, MA 01104
Roger R.
Job Details:
08/23/2023
Not at home. Called office to confirm.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Grafton, MA 01519
Angel R.
Job Details:
08/23/2023
Found pinhole leak at drain hose. Customer will buy new one.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Oxford, MA 01540
Angel R.
Job Details:
08/23/2023
"Found valve separated at seam, replaced and tested ok.; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Douglas, MA 01516
Angel R.
Job Details:
08/23/2023
"Leaking is coming from door handle area not underneath. Fully leveled unit. Likely issue with vent. Will order new deflector and gasket.; ordrng 1 WPW10254545 (gasket) and 1 W10919772 (deflector), dspstn on spec-tagged invntry: 1 W11175771 VALVE"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near East Hartford, CT 06118
Chuck M.
Job Details:
08/23/2023
Customer complaint is that dryer was squeaking. Inspected and found venting crushed behind dryer and lint in flex. Customer will replace flex.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
08/23/2023
Complaint hear water dripping in the freezer section. No additional issues. Nothing has exploded. Everything is cooling properly per customer I found dripping noise is from the evaporator defrosting in freezer section normal noise nothing is leaking. Everything is normal unit also has slight condensation on the door gaskets also normal. No water on the floor. No water around unit or behind unit. No issues found with refrigerator at this time.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Monroe, NC 28112
Jonathan J.
Job Details:
08/23/2023
I replaced knob tested ops no additional issues reported.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Tolland, CT 06084
Amanda R.
Job Details:
08/23/2023
Replaced the ceramic support that holds broil element up
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Marlborough, CT 06447
Jeremy B.
Job Details:
08/23/2023
When dryer starts it shuts off a few seconds later. Put amp probe on motor circuit and its drawing 24 amps and overloading the relay. Called tech support. Needs new motor. ; ordrng 1 W11364931 (Motor)
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Worcester, MA 01605
Gary V.
Job Details:
08/23/2023
"Inspected and found intermittent draining and drain pump broken, quoted and she will call.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVY05
Near Auburn, MA 01501
Gary V.
Job Details:
08/23/2023
"Inspected and ice ball on evap and insufficient compressor, and running hot, ice binding fan from turning, cleared ice and unit will temporarily cool but needs total sealed system and compressor replacement. Quoted for repair and they will call if wants repaired."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Clover, SC 29710
Mitch H.
Job Details:
08/23/2023
Confirmed purchase date and took picture of receipt. Checked refrigerator and found noise coming from condenser fan rattling. Ordering condenser fan motor and fan blade.; ordrng 1 W11613295 (Condenser fan motor) and 1 WP12825803 (Fan blade)
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Bloomfield, CT 06002
Ruben C.
Job Details:
08/23/2023
Checked unit found unit working normally no error codes in memory tested normal
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Simsbury, CT 06081
Ruben C.
Job Details:
08/23/2023
Checked unit found rollers and pulley worn down replaced with dryer repair kit tested operation normal; used 1 4392065 (Repair kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIH202
Near Bloomfield, CT 06002
Chuck M.
Job Details:
08/23/2023
Customer complaint is that ice maker is not making ice. Ran diagnostics and found error code E5. Timed Ice. Ran ice box fan test and ice maker fan is not working. Ordered ice maker and fan. P&A. ; rqstng P&A on 1 W11658802 (Ice Maker) and 1 W10846539 (Ice box fan)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Norton, MA 02766
Aimee Z.
Job Details:
08/23/2023
First visit used actuator Installed new shocks and ran diagnostics
We serviced a
KITCHENAID OVEN
Model KOCE500ESS20
Near Davidson, NC 28036
Mark C.
Job Details:
08/23/2023
Installed new door glass unit is fully operational.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ellington, CT 06029
Amanda R.
Job Details:
08/23/2023
Third time Ui is shorted wont start only a few buttons leds work and needs new console ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Gastonia, NC 28056
Ryan S.
Job Details:
08/23/2023
Customer complained unit leaking . Pulled unit out and found inlet valve in rear of refrigerator is drip leaking from valve itself. When pulling unit out inspected copper line to ref and found it had been bent in one spot from prior work. Wasnt this tech because I didnt pull unit out on last call. Turned off water at wall. Ordering inlet valve. Informed customer they will need to get copper line replaced from plumber or other technician. Scheduled return call for 8-29-23 (earliest customer could do) . ; ordrng 1 WPW10238100 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lexington, NC 27292
Vincent O.
Job Details:
08/23/2023
Found unit leaking from multiple places. Unit leaking from pump hose and heater connections. Order and replace sump/motor and heater. ; ordrng 1 W11025157 (pump&motor) and 1 W10518394 (heater)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Lexington, NC 27295
Vincent O.
Job Details:
08/23/2023
Found no glass or handle. Parts missing. Order and replace outer glass and handle. ; ordrng 1 W10894130 (glass-door) and 1 W11449263 (Handle) and 1 W11178521 (nameplate)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Cornelius, NC 28031
Vincent O.
Job Details:
08/23/2023
Sr#7737161732. Found interior liner has burned and bubbled up. Actual metal is bubbled and raised. This is non repairable. Documented with tech line.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Middletown, CT 06457
Jeremy B.
Job Details:
08/23/2023
"No water dispensing no ice production. Found water in pantry control area and pantry control corroded. Needs new pantry door, control, and pcb. ; rqstng P&A on 1 WPW10675033 (Pcb) and 1 W10815669 (Door), ordrng 1 WPW10769076 (Pantry control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Meriden, CT 06451
Jeremy B.
Job Details:
08/23/2023
Installed new gearcase ran calibration then factory test all checks ok. ; dspstn on spec-tagged invntry: 1 W11449840 GEARCASE
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Meriden, CT 06450
Jeremy B.
Job Details:
08/23/2023
Water still leaking from dispenser. Already tried adjusting will new dispenser with new spray pattern. ; rqstng P&A on 1 W11524105 (Dispenser) and 1 W11167033 (Handle) and 1 W11223753 (Badge)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Huntersville, NC 28078
Mark C.
Job Details:
08/23/2023
Installed new control unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Longmeadow, MA 01106
Roger R.
Job Details:
08/23/2023
Unit unplugged upon arrival. Started unit and cooling seems okay. Defrost pan was full of water. Due to the complaint of poor cooling in refrigerator i checked the refrige*rator evaporator and that was okay as well. Unable to determine issue at this time. Request customer to call if issues reoccur.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Gastonia, NC 28056
Ryan S.
Job Details:
08/23/2023
"Returned to install parts ordered by previous tech. Replaced control board and element. Reassembled and ran bake and unit heating , verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Ware, MA 01082
Gary V.
Job Details:
08/23/2023
"Inspected and found left side ff door is rusting and corroded, explained rust and corrosion is not covered by contract company. Quoted for replacement of door and saved estimate. Customer wants estimate submitted to contract company to see if it will be fixed. Took pics of the rust and corrosion.; rqstng P&A on 1 W11435353 (Left side ff door stainless)"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Charlton, MA 01507
Gary V.
Job Details:
08/23/2023
"Inspected and found unit came with no filter and housing broken, will order parts and return.; ordrng 1 W11129408 (Filter housing) and 1 W10120998 (Filter) and 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW
Near Huntersville, NC 28078
Mark C.
Job Details:
08/23/2023
Units model and serial tag is too warn to get the complete unit information however the unit is not starting due to a malfunctioning user interface. ; rqstng P&A on 1 W10903219 (User interface)
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Charlotte, NC 28214
Robert A.
Job Details:
08/23/2023
"Cx complaint that the unit is not dispensing water. I inspected the unit to confirm the complaint. I found error codes: f2e1 f8e1. I cleared the codes and ran manual tests 1 & 2 for the water valve. Both sides are receiving 121v when activated but only hot water is coming out. The unit needs a new water valve, my inventory says I have one but the part is not on my van. Im ordering the part for the return visit.; ordrng 1 W11165546 (Water valve)"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Charlotte, NC 28273
Robert A.
Job Details:
08/23/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW3
Near Charlotte, NC 28273
Robert A.
Job Details:
08/23/2023
"Cx complaint that the unit is not tumbling. I inspected the unit to confirm the complaint. The screen appears to start but the drum does not move at all. I replaced the thermal fuse with one from TS and tested the unit for the cx. The unit now works; it has heat, good airflow and it tumbles. The unit is working as designed.; used 1 W10909685 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL RANGE
Model JMW3430DS02
Near Hartford, CT 06106
Chuck M.
Job Details:
08/23/2023
Arrived to install console and wrong part number was ordered. Ordered correct part number and will contact customer to schedule. ; ordrng 1 W11236885 (console)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Gastonia, NC 28054
Ryan S.
Job Details:
08/23/2023
Returned to install part ordered. Installed new acu control board and ran service mode all functions working properly. Ran normal wash load and watched unit run through all functions to end of cycle. Unit verified working as designed. Informed customer unit working as designed. Called techline to document findings. Sr# 7737126805
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
08/23/2023
"Checked and entire tub canted to one side. Leaned washer back and found belt guard had broken off and wedged under tub causing it to bind. Removed guard, checked cam, pulley, motor and tub. No damage found. Tested washer, operating properly."
We serviced a
KITCHENAID RANGE HOOD
Model KVWB406DSS4
Near Fort Mill, SC 29715
Mitch H.
Job Details:
08/23/2023
"Removed and Replaced hood blower motor assembly. Reassembled, tested, all lights and all speeds of fan operating properly and quietly."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Rock Hill, SC 29732
Mitch H.
Job Details:
08/23/2023
"Checked and ran diagnostics, found F8E1 long fill error. Tested washer, found valve humming but no water flowing to machine. Checked wall valve, has water there. Ordering valves.; ordrng 1 W11316256 (Valve) and 1 W11316255 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near North Attleborough, MA 02760
Aimee Z.
Job Details:
08/23/2023
Installed new augar mtr and tested complete
We serviced a
GE REFRIGERATOR
Model GFE29HSDDSS
Near Franklin, MA 02038
Angel R.
Job Details:
08/23/2023
Evap fan was seized up replaced with truck stock.;used ts 1 WR60X26866 (fan dc ff evap)
We serviced a
ADMIRAL DRYER
Model ADE7005AYW
Near Franklin, MA 02038
Aimee Z.
Job Details:
08/23/2023
Installed new bracket with pulley on it wheel Belt wasnt broken installed one Cust had And tested
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Lancaster, SC 29720
Jonathan J.
Job Details:
08/23/2023
Called no answer estimate for handle part number W10837577 price is 106.18 whirlpool is not willing to cover repair or replacement of door handle that has broken plastics. Advising customer to contact whirlpool at (800) 253-1301. Unit still in one year warranty till Sep 9 2023 then unit appears per purchase receipt to have a 5 year additional warranty on the unit as well. And if whirlpool does not cover labor labor is 239. Plus fees taxes.
We serviced a
KENMORE WASHER
Model 110.82681110
Near Franklin, MA 02038
Aimee Z.
Job Details:
08/23/2023
"Cust doesnt have cold hooked up to washer cold water, she fills with hose and drips when shuts offFilled washer checked from bottom no leaks drain and spun no waterWater faucet supply doesnt shut off all way slow drip."
We serviced a
ADMIRAL DRYER
Model ADE7005AYW
Near Franklin, MA 02038
Aimee Z.
Job Details:
08/23/2023
Installed new bracket with pulley on it wheel Belt wasnt broken installed one Cust had And tested
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Medway, MA 02053
Aimee Z.
Job Details:
08/23/2023
Installed ice maker and ice bin. Harvested ice maker to fill with water. Tightened handles also
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Mooresville, NC 28117
Vincent O.
Job Details:
08/23/2023
Unable to verify complaint. Started cycle and verified water coming in from both hot and cold valves. No errors stored. Allowed unit to fill and begin wash cycle. All functions check ok. Instructed customer on proper use and operation of machine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Worcester, MA 01603
Aimee Z.
Job Details:
08/22/2023
Fridge over packedFreezer found fan slow and not moving airThere was ice in chutes to fridge cleared ice.Fan running slow and new 5 blade fan blade; ordrng 1 WP2163777 (Fan blade)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Chicopee, MA 01020
Roger R.
Job Details:
08/22/2023
"Found door seal not installed properly. Reinstalled properly and tested, all okay."
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Mooresville, NC 28117
Mark C.
Job Details:
08/22/2023
Customer states unit started to smell and the timer didnt advance but the unit kept getting hotter. Found the interior cabinet to be full of chard lint from a fire in the cabinet. Cleaned up all the lint in the unit and duct work. Units heating element is shorted to the case. Replaced element and ran a time dry cycle. Unit is fully operational. Contacted safety with findings.; used 1 WP3387747 (Element) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Charlotte, NC 28214
Robert A.
Job Details:
08/22/2023
"Cx did not answer the door or the phone. I called the office, they called him as well and still no answer. I did not diagnose the unit.; O-emld tckt"
We serviced a
GE DISHWASHERY
Model n/a
Near Westfield, MA 01085
Mike K.
Job Details:
08/22/2023
"Leaking under unit. Found leaking from wash motor assembly, when wash motor is running. Quoted for part/labor. Unit will have to come out to complete repair.; ordrng 1 WD19X25700 (Wash motor assy)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Rocky Hill, CT 06067
Chuck M.
Job Details:
08/22/2023
Customer complaint is that washer was not starting. Attempted diagnostics multiple times and control is not responding. Status LED is on solid and voltage is correct. No response from control. Ordered control. ; ordrng 1 W10625696 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Worcester, MA 01609
Aimee Z.
Job Details:
08/22/2023
"Found f3 e5 error codes moisture sensor no continuity Cust stated dryer shutting off before timer on timed dry and sensor dry. Cant start right awayTripping the overload on mtr also mtr loud and grindingOrdering mtr and blower; ordrng 1 W11327190 (Blower wheel) and 1 WPW10298258 (Dryer sensor harness), used 1 W11234001 (Mtr) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Worcester, MA 01602
Aimee Z.
Job Details:
08/22/2023
"Found needs tune up kit bearing over heat source worn out, replaced and tested completeOffice tagged fan wrong ticket ; dspstn on spec-tagged invntry: 1 WP2315539 EVAP MOTOR , used 1 4392065 (Tuneup kit) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Harwinton, CT 06791
Ruben C.
Job Details:
08/22/2023
Replaced console and main control tested operation normal ran diagnostics normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near New Britain, CT 06051
Chuck M.
Job Details:
08/22/2023
Customer complaint is that Fresh Food Section was warm. Inspected and found damper noisy and intermittent. Replaced and tested. Checked ok. ; used 1 WPW10594330 (DAMPER CNTRL) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MW0
Near Lincolnton, NC 28092
Ryan S.
Job Details:
08/22/2023
"Customer complained of f1e1 errro. Found error in error history. Keeps returning, ordering control . Informed customer office will call when parts come in. ; ordrng 1 W11620552 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near South Hadley, MA 01075
Roger R.
Job Details:
08/22/2023
Installed new LED module in refrigerator section.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LV2
Near Dallas, NC 28034
Ryan S.
Job Details:
08/22/2023
"Retuned to install glass cooktop. Installed new cooktop and showed customer, verified proper operation and new glass has no defects or bubbles."
We serviced a
KITCHENAID RANGE
Model KFGC558JSS05
Near Gastonia, NC 28056
Ryan S.
Job Details:
08/22/2023
"Return to install parts ordered. Installed UI and control and found convection fan nut wont come off shaft. Ordering nut and fan blade because part will have to be damaged trying to get off or cut off, tried reverse and forward thread possibilities. Nut just wont come off. Will bend blade of any more pressure put on it. . Ordering fan blade and nut. Scheduled return call for ; ordrng 1 W10819914 (Blade) and 1 W10794042 (Nut)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Gastonia, NC 28056
Ryan S.
Job Details:
08/22/2023
Customer complained of no heat. Found heating element open short. Replaced from ts. Ran unit and unit now heating. Verified proper operation. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Tolland, CT 06084
Gary V.
Job Details:
08/22/2023
"Inspected and found ui panel not responding properly and (purple wire) door switch harness connector broken, will submit estimate and call.; rqstng P&A on 1 W11162732 (Ui panel) and 1 W11120155 (Main acu) and 1 W10889944 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHDXTB01
Near Wethersfield, CT 06109
Chuck M.
Job Details:
08/22/2023
Customer complaint is that refrigerator was not cooling. Inspected and found fans running but compressor not running. Tested start relay and it was bad. Replace start device and compressor is running and unit is cooling. Advised customer to allow time for unit to stabilize and reach proper temperature. ; used 1 8201786 (OVERLOAD/RELAY KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW00
Near Lancaster, SC 29720
Jonathan J.
Job Details:
08/22/2023
I replace the door upon arrival. I found door handle is broken cracked. Issue has occurred since customer was waiting on the door for so long. No air leaks in door found and ordering handle. Office to call customer when doorhandle comes in. ; ordrng 1 W10837577 (Handle)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Charlotte, NC 28214
Robert A.
Job Details:
08/22/2023
"Cx complaint that the unit is leaking water while running cycles. I inspected the unit to confirm the complaint. I found error codes: f8e1 f8e2 f5e2 f0e1. I cleared the codes, pulled the unit away from the wall removed the top panel and ran a service. All components passed but I did see water building and dripping from the bottom of the door. I located the deformed area of the bellow where the water was escaping. The unit needs a new bellow to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11106747 (Bellow seal)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Charlotte, NC 28216
Robert A.
Job Details:
08/22/2023
"Cx complaint that the units FC light is not working. I inspected the unit to confirm the complaint. I found ice inside the light switch from moisture developing. I removed ice from the switch and surrounding areas and made sure the door fully closes and seals. I tested the unit for the cx, the unit is working as designed."
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Ware, MA 01082
Chris B.
Job Details:
08/22/2023
Complaint that the unit is not cycling through correctly. Customer mentioned unit would randomly stop at sensing and other times it doesnt and would randomly turn off after spin cycle. Found error code F8E1 Long Fill. Found clogged water valve and during diagnostic the unit shut down twice. Check all connections and all is good. Third diagnostic cycle went through ok. Customer had the electrical outlet fix and its all brand new. No electrical issues found. Will order parts for a return trip. ; rqstng P&A on 1 W11124710 (Control Board) and 1 W11210459 (Water Inlet Valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS7
Near Ware, MA 01082
Chris B.
Job Details:
08/22/2023
Complaint that the unit is leaking water from the bottom front. Found clogged drainage. Quoted labor. Collected minor repairs.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Durham, CT 06422
Jeremy B.
Job Details:
08/22/2023
"Installed new lets tan calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE 1 W11239857 BELT , and 1 W11454734 GEARCASE"
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS05
Near Charlotte, NC 28277
Jeff L.
Job Details:
08/22/2023
Rescheduled for 8-28-23 Found spark module continuously sending power to all ignitors and they continue to click even though the burner your using has a flame the only way to get it to stop is by cutting burner off. There are no wires pinched and all other components are good.Part #WPW10475147; ordrng 1 WPW10475147 (Spark module)
We serviced a
WHIRLPOOL WASHER
Model WTW5400TQ0
Near Davidson, NC 28036
Mark C.
Job Details:
08/22/2023
Installed new valve unit is fully operational.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Huntersville, NC 28078
Mark C.
Job Details:
08/22/2023
Installed new vent and seal unit is fully operational.; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Hadley, MA 01035
Roger R.
Job Details:
08/22/2023
Checked unit all checks okay. No error codes all tests okay
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Middletown, CT 06457
Jeremy B.
Job Details:
08/22/2023
Found door gasket not sealing properly causing frost. Heated gasket and its now sealing properly.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Middletown, CT 06457
Jeremy B.
Job Details:
08/22/2023
Found lid strike broken. Replaced and tested all checks ok. ; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL WASHER
Model Mvwx655dw1
Near Marlborough, CT 06447
Jeremy B.
Job Details:
08/22/2023
"Washer not spinning out. Found hub and wash plate worn and shaft on gearcase deteriorated. Needs gearcase, hub and washplate. Quoted they will pass"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Worcester, MA 01603
Aimee Z.
Job Details:
08/22/2023
Fridge over packedFreezer found fan slow and not moving airThere was ice in chutes to fridge cleared ice.Fan running slow and new 5 blade fan blade; ordrng 1 WP2163777 (Fan blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Charlotte, NC 28208
Robert A.
Job Details:
08/22/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WEE515SALS2
Near Charlotte, NC 28216
Robert A.
Job Details:
08/22/2023
Cx complaint that the units burners are not working. I inspected the unit to confirm the complaint. I found the burners are fine but the knobs are warped and deformed. The knobs need to be replaced to resolve the issue. Im ordering the parts for the return visit.; ordrng 4 W11117415 (Knobs)s
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Hartford, CT 06112
Chuck M.
Job Details:
08/22/2023
Installed console and tested. Checked ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Grafton, MA 01519
Aimee Z.
Job Details:
08/22/2023
Found the gasket freezer torn completely off bottom doorRan test 4 to check frost pattern fridge good Also found the evap freezer filled with frost defrosted the evap completely Found the fan stopped voltage to fan.No air flowNeed new fan and freezer gasket; ordrng 1 W10407215 (Evap fan and harness in freezer) and 1 W11249952 (Freezer gasket)
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Franklin, MA 02038
Aimee Z.
Job Details:
08/22/2023
Installed tune up kit and tested sounds good ; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT
We serviced a
GE REFRIGERATOR
Model GFE29HGDHBB
Near Hartford, CT 06114
Chuck M.
Job Details:
08/22/2023
Customer complaint is that refrigerator is not cooling properly in both sections. Inspected and found freezer evaporator fan is not running and condenser fan is also not running. Ordered both fans. ; ordrng 1 WR60X10358 (fan condenser dc) and 1 WR60X10352 (fz fan and felt asm)
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near East Hartford, CT 06108
Chuck M.
Job Details:
08/22/2023
Customer complaint is that washer makes a thumping noise and spins off balance. Ran diagnostics and found error codes F7e6 motor fault. F0e5 off balance loads. Found suspension rods worn. Motor pulley cut through shield. Gear Case leaking. Quoted P&L. Customer will weigh options.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near South Windsor, CT 06074
Chuck M.
Job Details:
08/22/2023
Customer complaint is that dryer was noisy. Inspected and found rollers worn. Replaced repair kit from T/S and tested. Dryer checked ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Avon, CT 06001
Ruben C.
Job Details:
08/22/2023
Replaced gearcase inner basket and dampers had to chisel out agitator tested operation normal ran component test normal
We serviced a
KITCHENAID OVEN
Model KOCE500ESS20
Near Davidson, NC 28036
Mark C.
Job Details:
08/22/2023
Unable to complete repair class shattered in box.; ordrng 2 WPW10618107 (Glass)s
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS1
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
08/22/2023
Installed new arts tan self test all checks ok. ; dspstn on spec-tagged invntry: 4 WPW10195417 LOWER ROLLER ASM
We serviced a
LG REFRIGERATOR
Model LTCS24223W/07
Near Manchester, CT 06040
Jeremy B.
Job Details:
08/22/2023
Customers complaint is moisture building in bottom shelf of the fresh food door. Found seals good and sealing. Found vents covered with food maybe causing air flow restrictions. Appears to be normal condensation.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Iron Station, NC 28080
Ryan S.
Job Details:
08/22/2023
"Customer complained unit seal bad, coming loose at bottom. Confirmed complaint. Customer had closing document for 8-24-22. Took picture. Replaced seal from pre id ts. Read and took picture verified proper operation."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Shrewsbury, MA 01545
Chris B.
Job Details:
08/22/2023
Complaint that the unit has clothing caught under the agitator. Quote for labor. Removed part and ran diagnostic cycle and all tested properly. No issues found.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Leicester, MA 01524
Chris B.
Job Details:
08/22/2023
Complaint that the unit is rusting and peeling from the door and unit would trip the breakers after 15min. of use. Found electrical wiring not hooked up properly. Customer will have someone fix the connections. Mentioned to the customer that cosmetics are not covered. Took pictures of the doors and called the office and showed RC and it clearly shows it was scratched on the bottom corner edge and the clear coat is pealing. Customer mentioned that the unit is not in its separate breaker and its connected with the garbage disposal and microwave. ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Huntersville, NC 28078
Mark C.
Job Details:
08/22/2023
Unit is arching when the magnetron gets up to temperature due to the magnetron separating. Quoted 438.56 customer is not going with the repair.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Davidson, NC 28036
Mark C.
Job Details:
08/22/2023
Customer states unit is not starting the cycle. Placed unit into calibration. After calibration ran a normal auto sense wash unit fill to the normal level and is working properly. Instructed customer on the proper use and care of the unit.