We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ellington, Connecticut 06029
Amanda R.
Job Details: 03/20/2024
F5e1 error lid switch control was recently replaced by different company for same issue it worked for a few days and then stopped again needs new lid lock ; rqstng P&A on 1 W11513248 (Lid lock) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HWH1
Near Vernon, Connecticut 06066
Amanda R.
Job Details: 03/20/2024
"71 error no heat complaint not drying ran automatic test heater element ok control disabled heater needs new control ; rqstng P&A on 1 W11305303 (Control), dspstn on spec-tagged invntry: 1 W10703867 HEATER , states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near East Hartford, Connecticut 06108
Amanda R.
Job Details: 03/20/2024
Dryer only has one leg of 120v coming to terminal block
We serviced a
LG WASHER
Model WM3170CW
Near Hartford, Connecticut 06105
Ruben C.
Job Details: 03/20/2024
Checked unit found error code LE for motor there is nothing binding motor control is no longer available
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW1
Near Charlotte, North Carolina 28213
Robert A.
Job Details: 03/20/2024
"Cx complaint that the unit does not finish the cycles. I inspected the unit to confirm the complaint. I found error codes: f7e5 f1e1 f0e2. I cleared the codes and ran manual cycles. It agitated fine but in spin there was a loud grinding noise. The unit needs a new gearcase, motor, control and clutch to resolve the issue. I quoted the cx for the repair, the service call has been paid for by CC. The office will make the decision for the repair. Return visit will need a 2ct."
We serviced a
WHIRLPOOL M/W OTR
Model WMMF5930PZ00
Near Charlotte, North Carolina 28262
Robert A.
Job Details: 03/20/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Stafford, Connecticut 06076
Gary V.
Job Details: 03/20/2024
"Inspected and found multiple problems. Broken lid, lid strike, drain pump and main acu fault, quoted and they will call."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Enfield, Connecticut 06082
Gary V.
Job Details: 03/20/2024
"Installed new compressor ran vacuum, no leaks detected, recharged unit and started cooling, please allow 24-48 hours for temps to stabilize.; dspstn on spec-tagged invntry: 2 876765 TUBING KIT and 1 W11580057 COMPRESSOR R600A , used 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Mansfield, Massachusetts 02048
Aimee Z.
Job Details: 03/20/2024
"Installed harness, control and drain pumpRan diagnostics cycle to test and filled and drainedComplete; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258DEM00
Near Agawam, Massachusetts 01030
Mike K.
Job Details: 03/20/2024
"Rf not cooling. Compressor/fans not running on arrival. Turned temps down and compressor/ condenser fan running but not evap fan. Removed evap cover and full frost pattern plus ice block in upper right, fan not running.. Verified 120vac coming to fan. Ran manual defrost and not operating. Only getting 7vac instead of 120, tested on short and long manual defrost and measuring voltage at harness before thermostat and element."
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Springfield, Massachusetts 01105
Mike K.
Job Details: 03/20/2024
Unit is under 1yr wp warranty per service bench. F1e0 is an internal error of main control. Started bake cycle and couple minutes later error came back. Ordering control. Office to contact cs when parts come in to schedule return.; ordrng 1 W11536794 (Control)
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Springfield, Massachusetts 01107
Mike K.
Job Details: 03/20/2024
"Unit covered under rent a center additional 1yr warranty per service bench. Tested in n timed dry and unit is heating, air flow is low. Let run for 20+ minutes and still cycling fine. Airflow issue. Cleared vent and flow is better. Unit operating properly."
We serviced a
MAYTAG M/W OTR
Model MMV1175JZ0
Near Springfield, Massachusetts 01104
Mike K.
Job Details: 03/20/2024
"Visit covered by authorization. Complaint of burning smell. Cs had heard a pop and then the smell. Unit unplugged on arrival. Plugged in and low voltage side working fine. Tested with cup of water, loud hum from unit, running but not heating. Found open capacitor. Quoted for cap/labor. Saved estimate and cs will think it over"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Suffield, Connecticut 06078
Gary V.
Job Details: 03/20/2024
"Inspected and found broken hinges, replaced and tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW02
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details: 03/20/2024
Installed new gasket and tested fine.
We serviced a
KITCHENAID DISHWASHER
Near Windsor, Connecticut 06095
Gary V.
Job Details: 03/20/2024
"Customer canceled, said he bought new unit."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Ellington, Connecticut 06029
Gary V.
Job Details: 03/20/2024
"Inspected and found freezer rails binding up, and quoted, he will call."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Hartford, Connecticut 06114
Ruben C.
Job Details: 03/20/2024
Checked unit ran diagnostics normal no issues found with unit cust might has issue with water coming in informed this has to be remedied if come back for same issue will charge service
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details: 03/20/2024
"Removed and replaced control board and overlay. Reassembled, tested, all components checked good and operating properly."
We serviced a
ROPER DRYER
Model RED4516FW0
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details: 03/20/2024
"Tested and found thermal fuse blown. Replaced fuse, tested, dryer now operating properly.; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details: 03/20/2024
"Tested and ran diagnostics. No stored error codes. Checked suspension rods, all good. Ran control calibration then manual tests for agitate and spin. No issues found. Ran full automatic test cycle, completed properly. Washer operating as designed with only normal operation sounds."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Indian Land, South Carolina 29707
Mitch H.
Job Details: 03/20/2024
"Confirmed issue of valve not fully closing, allowing water to drip into basket. Needs valve. Quoted customer for repair, customer approved. Removed and replaced inlet valve assembly. Reassembled, tested, valves operating and closing properly.; dspstn on spec-tagged invntry: 1 W11165546 VALVE"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM404KPS0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details: 03/20/2024
"Ran dishwasher and found unit making a loud grinding noise wile washing, removed kick panel and found noise coming from motor found motor windings rusting causing it to get loud, unit is going to need a new sump&motor assembly customer will hold off and replaced unit if cant find a unit they will call to order sump; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ08
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details: 03/20/2024
"Ran microwave due to customer not able to heat items and found unit would start but magnetron would not come on to heat, pulled unit down and found magnetron magnets broken causing issue. Replaced magnetron and installed unit ran a cycle and unit is now heating and working to specs"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Plymouth, Connecticut 06786
Jimmy R.
Job Details: 03/20/2024
"Ran washer serval times with clothes and could not get unit to make any noise ran another cycle with deep water and found unit would start grinding the cam when agitating getting super loud as cycle went on checked actuator and cam and found cam hanging up and actuator not fully engaging causing machine to grind. Replaced cam and actuator ran a calibration cycle and all operations are now working to factory no specs ; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Southington, Connecticut 06489
Jimmy R.
Job Details: 03/20/2024
"Installed new dispenser housing assembly and found when removed water lines the hot water side was completely blocked with sediment in screen and in hose, blew out water and sediment replaced housing and cntrl ran a wash cycle and unit is now working to factory specs"
We serviced a
SAMSUNG WASHER
Model WA45H7000AW/A2
Near Amherst, Massachusetts 01002
Chris B.
Job Details: 03/20/2024
Found no issues with the washer. Explained to the customer about adjusting the loads to level the feets out. Collected trip fee.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Southington, Connecticut 06489
Jimmy R.
Job Details: 03/20/2024
"Checked over machine and found unit filling with water and washing but spray arms not moving to spray water around, hacked spray arms and found completely clogged up cleaned arms and recalibrated dishwasher ran a wash cycle and unit is now washing and working to factory specs"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near West Hartford, Connecticut 06119
Ruben C.
Job Details: 03/20/2024
Checked unit found not getting correct voltage to terminal block unit all thermal fuses check normal heating element getting normal ohm reading
We serviced a
MAYTAG RANGE
Model MGR5775QDB
Near Newington, Connecticut 06111
Ruben C.
Job Details: 03/20/2024
Checked unit burners are working and oven turns on but cannot cancel needs control ordering control WP74009227; rqstng P&A on 1 WP74009227 (Control with black overlay)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Plainville, Connecticut 06062
Ruben C.
Job Details: 03/20/2024
Replaced motor and installed insulation tested operation normal ran cycles normal
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Plainville, Connecticut 06062
Ruben C.
Job Details: 03/20/2024
Checked Unit found control shorted out due to harness ordering control and harness ; ordrng 1 W11643701 (Lower harness) and 1 W11626074 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bristol, Connecticut 06010
Ruben C.
Job Details: 03/20/2024
7738652822 rechecked unit called into techline per techline advised to seal around ice box but cust is not going to pay further k
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details: 03/20/2024
"Customer complained of grinding noise, no error codes . Ran unit with no noise. Checked visually and found cam teeth were damaged. Replaced cam kit. Reassembled and ran agitate and spin several times. No noise. Verified proper operation. ; used 1 W10721967 (CAM KIT) from stock"
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Gastonia, North Carolina 28056
Ryan S.
Job Details: 03/20/2024
Retuned to install new bake element. Installed bake element. Preheated to 350? verified proper operation showed customer temps. ; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT
We serviced a
BOSCH DISHWASHER
Model SHX878WD5N/10
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details: 03/20/2024
Installed new valve and tested found no leaks.
We serviced a
MAYTAG REFRIGERATOR
Model MBL2258XES3
Near Marlborough, Connecticut 06447
Jeremy B.
Job Details: 03/20/2024
Icemaker getting power but not sending power to valve. Replaced and tested all checks ok. ; used 1 W10884390 (ICE MAKER) from stock
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYN3FS
Near North Attleborough, Massachusetts 02760
Aimee Z.
Job Details: 03/20/2024
Installed new ui and tested filled and drained complete
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near East Hartford, Connecticut 06118
Amanda R.
Job Details: 03/20/2024
Unit leaking when filling only unit wasnt level so when filling it was missing basket leveled unit tested no leaking
We serviced a
SAMSUNG RANGE
Model NX60A6511SS/AA
Near North Attleborough, Massachusetts 02760
Aimee Z.
Job Details: 03/20/2024
Installed new ga valve tested top and bakeke
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Amherst, Massachusetts 01002
Chris B.
Job Details: 03/20/2024
"Complaint that the unit is not drying properly. Found bad heating element and tensioner roller. Quoted parts and labor. Replaced part and unit running normal. 1yr warranty on parts and labor. ; used 1 DC97-14486A (ELEMENT), and 1 DE634A () from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Amherst, Massachusetts 01002
Chris B.
Job Details: 03/20/2024
Complaint that the unit is not filling up properly and has a error code present. Found water lines reversed. Reinstalled hoses the right way and ran two diagnostic cycles and unit a quick cycle and unit running normal. ; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Belchertown, Massachusetts 01007
Chris B.
Job Details: 03/20/2024
Complaint that the unit is not making ice properly. Found bad water flow on the housing side not holding filter properly. Will order parts for a return visit. Customer asked please for Chris to return.; ordrng 1 W11162042 (Housing)
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Ware, Massachusetts 01082
Chris B.
Job Details: 03/20/2024
Complaint that the display on the stove is flickering. Found bad touch panel. Tested out and found many buttons not responding at all. Will order parts for a return visit. ; rqstng P&A on 1 DG94-02375A (Display Touch Panel) and 1 DG96-00348A (Harness Wire)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Berlin, Connecticut 06037
Jimmy R.
Job Details: 03/20/2024
Installed new Gearcase and ran washer threw a wash cycle and a spin cycle. Checked all operations and unit is now washing and working to factory specs
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Berlin, Connecticut 06023
Jimmy R.
Job Details: 03/20/2024
"Tested unit and found washer would not fill with cold water all the cycles would fill with warm water even when selecting cold, found customer had unit set to steam witch only allows unit to fill with hot water because of the steam cycle selection, advised customer on turning off steam on each cycle and it will fill with selected water cycle showed customer unit is now filling with cold and warm when selected all operations now working to factory specs"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Lancaster, South Carolina 29720
Mitch H.
Job Details: 03/20/2024
"Confirmed model and serial number. Checked entitlement, dryer still in first year warranty through 7/1/24.Tested and found thermal fuse blown. Removed and replaced from t/s. Reassembled, tested. Dryer heating and cycling properly.; used 1 279769 (Thermal fuse) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near East Hampton, Connecticut 06424
Jeremy B.
Job Details: 03/20/2024
Found adjuster broken on upper rack. Needs new. ; ordrng 1 W11551537 (Adjuster) and 1 W11551430 (Adjuster)
We serviced a
JENN-AIR RANGE
Model JGS1450DS0
Near Hampden, Massachusetts 01036
Mike K.
Job Details: 03/20/2024
"Unit is under 1yr wp warranty per service bench. GettingF8e0 error, also multiple stuck key errors in history, cooling fan error and stuck key error.Replaced cooling fan and same error.Ordering fan, control, u/i and harnesses.; ordrng 1 W11297271 (Control) and 1 W11107275 (Cooling fan) and 1 W10911847 (Harness) and 1 W11176109 (Harness), used 1 W11107275 (BLOWER PRIOR TO 8/30/17) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near East Longmeadow, Massachusetts 01028
Mike K.
Job Details: 03/20/2024
"Customer had broken rack wheel on upper rack, replaced adjusters and tested in normal cycle, working fine.; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near East Longmeadow, Massachusetts 01028
Mike K.
Job Details: 03/20/2024
"Cs had dryer down on arrival. Attempted to remove water lines and flow not shutting properly fr with house valve. Maintenance ended up shuttering off connecting lines until stopped. Replaced both valves, pressure sensor and pressure hose.Tested unit on test cycle and on quick wash, verified both valves operating.They will remount dryer; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT) and 1 W11688995 VALVE (COLD)"
We serviced a
WHIRLPOOL WASHER
Model Wtw6120hc2
Near Belmont, North Carolina 28012
Ryan S.
Job Details: 03/20/2024
"Customer complained of error codes. Found f7e1 and f7e7. Ran service mode and unit just humming when in agitate or spin. Found bad capacitor. Quoted 277.12, customer wanted repair. Replaced cap from ts. Ran unit through all agitate and spin functions. Verified proper operation. Collected via ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near East Hartford, Connecticut 06118
Amanda R.
Job Details: 03/20/2024
Unit not cooling in ff section evaporator not defrosting needs control and thermistor customer will have it defrosted for repair ; ordrng 1 W11446726 (Ui) and 1 W11368877 (Evaporator)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AF/A2 11
Near New Britain, Connecticut 06052
Amanda R.
Job Details: 03/20/2024
Unit is stacked in a small pantry complaint that at end of cycle when it should unlock it dosent until you power it back on then door unlocks and can get clothing out reset power to unit started quick cycle still not unlocking washing normally needs new door lock ; rqstng P&A on 1 DC64-00519D (Lock)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near New Britain, Connecticut 06053
Amanda R.
Job Details: 03/20/2024
Not cooling in ff section evaporator not defrosting brown wire not pushed in connector all the way connected wire manually defrosted evaporator set temps at recommenced
We serviced a
BOSCH DISHWASHER
Model SHXM65W55N/10
Near Norfolk, Massachusetts 02056
Aimee Z.
Job Details: 03/20/2024
Tested drain found leaving little water tub.Dropped drain hose under sink and drain bucket drained fineDrain hoses run under floor in basement.Drained bucket in basement second hose drain fine.Advised if doesnt drain call office well order new drain hoseThat goes to pump.Working fine
We serviced a
KITCHEN AID DISHWASHER
Model KDFE104HPS0
Near Norfolk, Massachusetts 02056
Aimee Z.
Job Details: 03/20/2024
Found top wrack stuck crooked dropped down shelf to level Door closing
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bolton, Connecticut 06043
Amanda R.
Job Details: 03/20/2024
"Replaced parts still making grinding noise at 37 mins needs new gear case ; ordrng 1 W11449841 (Gear case) and 1 W10902814 (Wash plate), dspstn on spec-tagged invntry: 1 W10754448 CLUTCH"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, North Carolina 28269
Robert A.
Job Details: 03/20/2024
Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. The unit seems to sense then goes straight to done. The capacitor is bad. I replaced the capacitor with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, North Carolina 28269
Robert A.
Job Details: 03/20/2024
Cx complaint that the units knob is stripped not allowing the cycles to be selected. I inspected the unit to confirm the complaint. I found the timer is stripped from the selector knob separating. The unit needs a new knob and timer to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W11685947 (Timer) and 1 W11708423 (Large knob) and 1 W11625514 (Small knob)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Huntersville, North Carolina 28078
Robert A.
Job Details: 03/20/2024
Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. I found the cutoff fuse blew because the element popped off the housing causing it to ground to the tunnel. The corrected the element position and replaced the fuse with one from TS. I tested the unit for the cx. The unit is working as designed.; used 1 279973 (THERMAL KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Huntersville, North Carolina 28078
Robert A.
Job Details: 03/20/2024
Cx complaint that the unit shakes excessively while in spin cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I calibrated the control and ensured the unit was balanced. The unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details: 03/20/2024
"Blower wheel cracked making noise. Had to drill off wheel. Relaxed wheel and motor all checks ok. ; used 1 279827 (MOTOR), and 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details: 03/20/2024
"Found cam broken causing a grinding and clicking noise. Replaced cam and actuator ran calibration then self yeah washer still making a abnormal noise from gearcase will order and replace. ; ordrng 1 W11449840 (Gesrcase) and 1 W11510461 (Washplate), used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
SAMSUNG WASHER
Model WA51A5505AV/US
Near Cromwell, Connecticut 06416
Jeremy B.
Job Details: 03/20/2024
Customers complaint is when washer agitating its making a clicking noise. Inspected underneath and found nothing loose or broken. Ran high speed spin and then started a heavy duty cycle all checks ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Mooresville, North Carolina 28117
Robert A.
Job Details: 03/20/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mooresville, North Carolina 28115
Robert A.
Job Details: 03/20/2024
"Im ordering the Washplate as well just in case.; ordrng 1 W10902814 (Wash plate), dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11449841 GEARCASE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS00
Near Huntersville, North Carolina 28078
Robert A.
Job Details: 03/20/2024
"Im ordering the dual valve as well for the dispenser issue.; ordrng 1 W11535162 (Dual valve), dspstn on spec-tagged invntry: 1 W11333076 CNTRL-ELEC"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Lancaster, South Carolina 29720
Mitch H.
Job Details: 03/20/2024
"Tested dryer and confirmed issue. Dryer heating properly but not fully going through cycle. Ran diagnostics, found F3E2 sensor error. Ordering sensor bars, sensor harness and control. Checked part availability and scheduled return for 3/25 PM; ordrng 2 WP3387223 (Sensor bars)s and 1 W11525996 (Control) and 1 WPW10298258 (Harness)"
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Palmer, Massachusetts 01069
Chris B.
Job Details: 03/20/2024
"Replaced part and cycled all settings (bake, broil, air fry and conv.) and all tested normal."
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Monson, Massachusetts 01057
Chris B.
Job Details: 03/20/2024
Complaint that the unit is making noises while spinning. Found unit unleveled and adjusted it. Found loose wire on the drain pump and reinstalled and secured. Ran three diagnostic cycles and ran a normal cycle with towels to add weight to the washer. Unit working normal. No noises present.
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Charlotte, North Carolina 28206
Ryan S.
Job Details: 03/20/2024
Returned to install parts ordered by previous tech. Installed new compressor and freezer evap. Ran nitrogen to leak check. Steady 140psi. Pulled vaccum steady 15min. Filled with 6oz 134a. Verified frost pattern on freezer evap in service test 4. Verified proper operation. Informed customer to give 24 hours for cool. 48 for ice. Job paid for by previous tech. ; dspstn on spec-tagged invntry: 1 W10832994 COMPRESSOR
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Charlotte, North Carolina 28216
Ryan S.
Job Details: 03/20/2024
"Customer complained last technician took this part off and its broke. Found cover or bezel to fabric dispenser broken. Also went over dispense and how to works.,verified dispenser working. Scheduled return call for 3-25-24 pm.; ordrng 1 W11550898 (Bezel)"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFT
Near Middletown, Connecticut 06457
Jeremy B.
Job Details: 03/20/2024
Oven not heating ignitor only drawing 2.5 amps. Replaced and tested all checks ok. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Tolland, Connecticut 06084
Gary V.
Job Details: 03/20/2024
"Inspected and found temp in ff compartment running at 33 degrees and air damper hanging open, replaced with new damper and tested fine.; used 1 W11164593 (DAMPER CNTRL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBB00
Near Meriden, Connecticut 06450
Jeremy B.
Job Details: 03/20/2024
Both sections not cooling. Ran test 4 and all fans and compressor comes on but no frost pattern. Appears to be a leak in freezer evap. Quoted customer they will pass.
We serviced a
SAMSUNG WASHER
Model WA50R5400A
Near Dallas, North Carolina 28034
Ryan S.
Job Details: 03/20/2024
"Upon arrival customer had unit in garage, it had been broken for a month and half she said. She said last tech said he cant work on it. Found model serial tag was rubbed off, called Randy, was told to leave due to billing issue, and cant order parts. Also unit would have to be hooked up to work on it."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Avon, Connecticut 06001
Ruben C.
Job Details: 03/18/2024
"Replaced console and harness sump pump has small leak at locking tab ordering sump put motor; ordrng 1 Wpw10591570 (Sump motor), dspstn on spec-tagged invntry: 1 WPW10327249 VALVE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Avon, Connecticut 06001
Ruben C.
Job Details: 03/18/2024
Checked unit found ice bucket has frozen water ice bucket broke trying to remove ordering water valve and ice bucket assembly ; rqstng P&A on 1 W11185686 (Ice bucket) and 1 W11043013 (Water valve)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Enfield, Connecticut 06082
Gary V.
Job Details: 03/18/2024
"Installed new control and cycled to temp, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details: 03/18/2024
Water leaking from drain hose. The hose rubbed against the floor and caused a hole. Need new drain hose. ; ordrng 1 W11244231 (Hose)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details: 03/18/2024
Washer not spinning out. Found worn hub. Replaced and ran calibration then self test all checks ok. ; used 1 W10324651 (HUB) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details: 03/18/2024
Not making ice. Found freezer set to 6 and fresh food section 44 changed to recommended all checks ok. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near West Hartford, Connecticut 06119
Chuck M.
Job Details: 03/18/2024
Customer complaint is that dishwasher door slams down. Confirmed and found left hinge broken. Replaced left and right side hinges. Tested and door checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details: 03/18/2024
"Customer had refrigerator pulled out on arrival. Unit cooling properly at this time. Customer says problem is intermittent. Cycled power and attempted to run diagnostics, unit would not enter diagnostics. Control not responding. Ordering control and damper. Checked part availability and scheduled return for 3/22 AM ; ordrng 1 W11558182 (Control) and 1 W11645127 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Foxborough, Massachusetts 02035
Aimee Z.
Job Details: 03/18/2024
"Installed new harness, lites, power supply and pcb control.All lights working and running complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details: 03/18/2024
Returned to install drain pump hose. Installed hose and ran unit to verify no leaks. Unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details: 03/18/2024
"Customer complained of long dry times , found thermal cut off open replaced from ts. reassembled and ran unit, heater cycling and proper airflow when vent is hooked up. Customer said he had it cleaned. Verified proper operation. Ticket was created 2/28/24. So unit covered under warranty. ; used 1 279816 (THERMAL KIT) from stock"
We serviced a
JENN-AIR COOKTOP
Model JED3536GS01
Near Denver, North Carolina 28037
Ryan S.
Job Details: 03/18/2024
"Returned to replace infinite switch ordered. Replaced switch and reassembled, showed customer burner working as designed, verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near South Hadley, Massachusetts 01075
Chris B.
Job Details: 03/18/2024
Complaint that the unit is not making ice properly.found low flow of water in the dispenser and small ice cubes. Found very low flow of water in the water line and water line tapped to the hot side. Customer will have someone coming in to address the issue. All working normal no issues found with the refrigerator.
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Willington, Connecticut 06279
Amanda R.
Job Details: 03/18/2024
F4e4 f2e1 complaint that sometimes buttons wont work on Ui and making a squealing noise randomly ; ordrng 1 W11042482 (Ui) and 1 4392065 (Kit)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Vernon, Connecticut 06066
Amanda R.
Job Details: 03/18/2024
Going from sensing straight to done removed drip pan from under unit run capacitor bad replaced tested starting normally ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Manchester, Connecticut 06042
Amanda R.
Job Details: 03/18/2024
Complaint basket going off balance showed customer how to load alike items heavier on bottom ran a normal cycle went through normally
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GFGHB2868TD8
Near Charlotte, North Carolina 28214
Robert A.
Job Details: 03/18/2024
Cx canceled the appt at the door. I did not diagnose the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ0
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details: 03/18/2024
"Confirmed purchase date and took picture of receipt. Confirmed with Randy that receipt provided was acceptable. Tested and ran diagnostics. Ran test 44. Ice maker cycled and returned to home position correctly. Ran valve test 45. Valve activated but no water to ice maker. Checked valve, operating properly. Removed filter, water now going to ice maker properly. Filter not letting water through. Advised customer that filter is not covered by warranty. Customer said he would order filter.; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details: 03/18/2024
"Checked and found drum belt broken. Disassembled dryer, replaced belt. Reassembled, tested, dryer now operating properly. Used one 341241 belt from t/s. Collected for parts and labor on cc.; used 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Huntersville, North Carolina 28078
Robert A.
Job Details: 03/18/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11170319 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Indian Land, South Carolina 29707
Mitch H.
Job Details: 03/18/2024
"Tested and ran diagnostics. Found E2 ice maker error. Ice maker lost position. Ran test 56, ice maker would not complete cycle. Disassembled, removed and replaced ice maker. Reassembled, ran tests again, ice completed correctly. Ran valve test 45, valve activated and filled properly. Collected for repair on cc.; used 1 W11658802 (Ice maker) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mooresville, North Carolina 28117
Robert A.
Job Details: 03/18/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Suffield, Connecticut 06078
Gary V.
Job Details: 03/18/2024
"Arrived and found new door had a dent, customer wanted it installed. Installed parts listed and tested fine."