We serviced a
MAYTAG DRYER
Model MEDB855DC3
Near Mooresville, NC 28115
Robert A.
Job Details: 05/01/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Mooresville, NC 28115
Robert A.
Job Details: 05/01/2024
Cx canceled the appt at the door. I did not diagnose the unit.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS05
Near Troutman, NC 28166
Robert A.
Job Details: 05/01/2024
"Cx complaint that the units burner does not have a full flame. I inspected the unit to confirm the complaint. I found the burners light fine, however the RR burner has intermittent flame height on high and take longer to boil compared to the LR burner with the same amount of water. The unit needs a new rear burner heads to resolve the issue. The cx has had multiple issues thus far owning the unit. The RF knob has melt from the heat at close proximity. They have also had a alleged gas leak, I used my gas detector and no leak was found. The cx wants a new unit. Im ordering the part for the return visit.; ordrng 2 WP8286815 (Burners heads)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Mooresville, NC 28117
Robert A.
Job Details: 05/01/2024
Cx complaint that the unit is not washing the dishes. I inspected the unit to confirm the complaint. I found error codes: f7e1 f4e3. I cleared the codes and ran a service cycle. The unit filled and drained but there was no wash action. The unit needs a new sump motor to resolve the issue. I replaced the sump with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Mooresville, NC 28117
Robert A.
Job Details: 05/01/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Cornelius, NC 28031
Robert A.
Job Details: 05/01/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Tega Cay, SC 29708
Mitch H.
Job Details: 05/01/2024
"Removed and replaced pump/motor assembly. Reassembled, tested dishwasher and checked for leaks. Dishwasher operating properly and no leaks. ; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP"
We serviced a
GE DRYER
Model GFDS140ED1WW
Near Charlotte, NC 28278
Mitch H.
Job Details: 05/01/2024
"Checked dryer on arrival. Dryer was left disassembled by previous tech. Removed front, found several pieces of metal in bottom of front panel and metal ring from front of drum loose and damaged. Also found damage to bearing carrier. Drum and carrier will need to be replaced. Quoted customer $506.99 for drum, customer said he is not going to repair. Will purchase new. Returning all parts to office unopened. Advised customer that service call would not be refunded."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS23
Near Lincolnton, NC 28092
Ryan S.
Job Details: 05/01/2024
"Returned to install door switch, harness and control board. Found brown wire to door switch cut and stuck between frame , issue from factory. Reassembled unit and ran preheat 350?. Verified proper operation."
We serviced a
KITCHENAID RANGE
Model KFEG500ESS7
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 05/01/2024
Found name badge upside down and cant remove without damaging. Needs new front glass. Control panel cracked at corner took pictures. Needs new panel. Took picture or receipt and delivery receipt. Range was in back order. ; ordrng 1 W11164063 (Control panel) and 1 W10906445 (Front glass) and 1 W10909682 (Badge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Andover, CT 06232
Jeremy B.
Job Details: 05/01/2024
Refrigerator keeps powering off and on multiple times a min on a dedicated circuit needs new control board. Quoted customer.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Springfield, MA 01129
Chris B.
Job Details: 05/01/2024
Complaint that the unit is not cycling through correctly. Found bad wash pump and arm. Will order parts for a return visit. ; ordrng 1 W11087376 (Wash Pump Motor) and 1 WPW10463906 (Screen) and 1 W10837249 (Lower Wash Arm)
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near East Longmeadow, MA 01028
Chris B.
Job Details: 05/01/2024
Replaced all parts and ran a diagnostic cycle. Sensor strip are working properly. Showed customer the sensors working. Mentioned to the customer to run a few cycles and to keep an eye on the unit.; dspstn on spec-tagged invntry: 1 WPW10298258 WIRE HARNESS
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rock Hill, SC 29732
Mitch H.
Job Details: 05/01/2024
"Checked and found thermal fuse blown. Replaced fuse, tested, dryer operating properly. Customer just had vent redone, but still has an issue with hose. Area where washer/dryer is located is very small and when dryer is pushed back into place, vent hose gets crimped. Advised customer to possibly have metal duct style vent installed.; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Waterbury, CT 06710
Jimmy R.
Job Details: 05/01/2024
"Tested microwave and found unit would not power up checked voltage at outlet and 120v present, removed control and ohmed out fuse found fuse good checked voltage coming into filter board and 120v is there checked coming out and going into control and no power. Unit is going to need new filter board, new cntrl and touch panel due to coming apart ; ordrng 1 W11552018 (Cntrl) and 1 W11173819 (Control panel) and 1 W10422269 (Noise filter)"
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0HW0
Near Bristol, CT 06010
Ruben C.
Job Details: 04/29/2024
Checked unit found right front burner indicating on while off replaced switch tested operation normal ; used 1 WP3149400 (INFINITE SWITCH) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Charlotte, NC 28205
Robert A.
Job Details: 04/29/2024
Cx complaint that the unit rumbles a lot during cycles. I inspected the unit to confirm the complaint. I found the rollers worn and need to be replaced. I replaced the rollers with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model LSQ8000LQ1
Near Enfield, CT 06082
Chuck M.
Job Details: 04/29/2024
Customer complaint is that washer was leaking. Pulled out washer and found a lot of trash behind and underneath washer. Ran washer on regular cycle and it completed cycle with no leaks.
We serviced a
BOSH DISHWASHER
Model SHU5315UC/U06
Near Longmeadow, MA 01106
Gary V.
Job Details: 04/29/2024
"Inspected and found water weeping paste inlet valve and flooding sump. Needs inlet valve, will order part and return.; ordrng 1 00425458 (Inlet valve)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TP0
Near Chicopee, MA 01020
Chris B.
Job Details: 04/29/2024
Complaint that the unit is frosting out in the freezer side. Found wall all cracked and warming the freezer side. Unit cannot be serviced. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 04/29/2024
Installed new compressor and filter drier. Pressurized with 150 psi of nitrogen and it held. Pulled a vacuum then recharged with 6oz of r134a please allow 24hrs for temps to stabilize.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near York, SC 29745
Mitch H.
Job Details: 04/29/2024
Checked and found evaporator completely frozen. Checked and found evaporator fan not running properly. Per service pointer W11550688. Ordering evaporator motor and clip. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11546684 (Clip) and 1 W11559968 (Evaporator fan motor)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Charlotte, NC 28217
Jonathan J.
Job Details: 04/29/2024
"122.5 245.3,122.5 Technical Service Pointer #: W11727795 Rev A Action Required: Mandatory Release Date: April, 2024 unit must be paired to WiFi over the air update will fix unresponsive ui issue. No further issues found with dryer at this time"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AE00
Near East Hartford, CT 06118
Jeremy B.
Job Details: 04/29/2024
"Installed new control and tested keeps saying feature not available. Found open 20A fuse replaced and tested all checks ok. ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Tega Cay, SC 29708
Mitch H.
Job Details: 04/29/2024
Tested and ran diagnostics. Found F4E3 pump failure error. Dishwasher fills and drains correctly but motor not running. Quoted customer for repair and saved estimate. Customer approved repair. Ordering pump/motor. Checked part availability and scheduled return for 5/1 AM. Collected full amount on cc.; ordrng 1 W11087376 (Pump/motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Fort Mill, SC 29708
Mitch H.
Job Details: 04/29/2024
"Removed and replaced inlet valve assembly. Reassembled,tested, all valves and functions operating properly."
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Charlotte, NC 28203
Robert A.
Job Details: 04/29/2024
Cx complaint that the unit is not heating and had a thermal event. I inspected the unit to confirm the complaint. There has been significant thermal damage at the terminal block and power cord. Both need to be replaced to resolve the issue. I called WP safety to document the issue. Cx is responsible for parts and labor. I quoted the cx for the repair.
We serviced a
WHIRLPOOL RANGE
Model MER5875QAN
Near Tolland, CT 06084
Amanda R.
Job Details: 04/29/2024
Had power outage then when power was restored sent surge into house control on oven not working it got shorted and its no longer available to repair whole unit needs to be replaced
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Mooresville, NC 28117
Ryan S.
Job Details: 04/29/2024
"Came to install parts ordered by previous tech. Charged unit with nitrogen to inspect for leaks, no leaks detected. Installed new compressor, charged 50g r600. Found unit has restriction in evap. Evap that was ordered was damaged. Part was not in box and had been damaged somehow. Compressor stem was also bent and little and shipped on its side but was able to fix stem and compressor was installed successfully . Ordering evap and lokring parts due to lockring parts not being ordered previously and will need to lockring evap on return call. Informed customer office will call when part comes in. ; ordrng 1 W11562258 (Evaporator) and 1 W11504419 (Coupler evap 1) and 1 W11504449 (Coupler evap2) and 1 W11504445 (Dryer coupler 1) and 1 W11504449 (Dryer coupler 2) and 1 2xtimframe (2xtimframe), used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Marshville, NC 28103
Jonathan J.
Job Details: 04/29/2024
Complaint not dispensing water screen flashing I found f1e1 error and in diagnostics valve hums but will not dispense water neither hot nor cold voltage coming into control is 123.8 voltage to valves is 58.3vac no shorts or wiring issues found. ; ordrng 1 W11205048 (Valve) and 1 W11411581 (Control)
We serviced a
KITCHENAID OVEN
Model KSEG700ESS3
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 04/29/2024
Cust using rescheduled for wed 12 to 5; schdld next appmnt for 5/1 WED PM
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 04/29/2024
Installed spark module and switches and office holder Tested all burner and bake Complete
We serviced a
WHIRLPOOL DRYER
Model WED5600SQ0
Near Grafton, MA 01519
Aimee Z.
Job Details: 04/29/2024
"Cust stated sounded like pebble in dryer and burning smell.Ran dryer no burning smell, everything sounded normal. I check vent outside clear.Advised to have vent cleaned she didnt know when last cleaned .Check the supports good no where and check belt a little worn .They could use a tune up. Vent wizards dryer vent cleaning 1 781 908 0121Called safty explained needs tune up and house vent cleaned 7738885409Sent customer estimate for when want service"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Denver, NC 28037
Ryan S.
Job Details: 04/29/2024
"Customer complained unit will start but wont stay on. Found unit had leaking sump motor. Water was coming from inside of sump motor. Replaced sump motor and unit not leaking and verified proper operation. Before reinstalling informed customer unit had been leaking prior to work done. Asked if he wanted me to reinstall unit. He said yes, damage was to particle board under unit and was limited to under unit just looking at it. Verified proper operation and no leaks detected. ; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Stanley, NC 28164
Ryan S.
Job Details: 04/29/2024
"Returned to install new Ui panel due to last one being dented. Installed new Ui. Ran unit preheat 350? unit went into preheat properly with no error. Checked all surface burners, all ignites properly. Called safety to report Sr#7738855102 . Verified proper operation."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWP575GW1
Near Monroe, NC 28110
Jonathan J.
Job Details: 04/29/2024
"Complaint washer making grinding noise squealing noise. I found cam spline was gone worn out and hub spline was rounded out as well. I was able to remove agitator with no issues left agitator loose. Shaft in gear case drop-down rubbed the hole through guard.; ordrng 1 WPW10427633 (Sheild) and 1 W11213879 (Belt) and 1 W11454738 (Gearcase), used 1 W10324651 (HUB), and 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Fort Mill, SC 29715
Mitch H.
Job Details: 04/29/2024
Checked and tested dryer. Dryer heating and cycling normally. Found that vent hose is being crimped and restricted when dryer is pushed into place causing airflow restriction. Advised customer this will cause long dry times and dryer to overheat stressing components. Customer is going to see about shortening hose and possibly redirecting vent.Dryer operating as designed.
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS22
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 04/29/2024
"Complaint while closing the microwave door, the broil support broke again. nobody touched it no cleaning occurring either. I found complaint true ordering broil support office to call customer when part comes in. ; ordrng 1 W10909479 (Support)"
We serviced a
KITCHENAID COOKTOP
Model KGCS166GSS05
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 04/29/2024
Complaint cooktop is leaking gas smell gas intermittently. I found center burner rear right and front right burner are all leaking gas unit will need new manifold or valves to replace also found burner cap are all corroded will have to replace all five burner holders and screws as well. Unit has a double regulation system attached underneath new leaking from regulators at this time found. Whirlpool Safety stating they will not cover parts or labor as unit is out of warranty. Safety advising customer to call them directly at (866) 550-5136 and provide file number. 7738969058 file number. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Catawba, SC 29704
Mitch H.
Job Details: 04/29/2024
"Removed and replaced main control. Reassembled. Ran control calibration, completed properly. Tested washer, all components and functions operating properly."
We serviced a
MAYTAG WASHER
Model MVWC565FWZ2
Near Franklin, MA 02038
Aimee Z.
Job Details: 04/29/2024
Found Cust running drain into floor pump and theres no loop so water running out Of washer . Also needs new suspension rodsPut load of towels in washer and spun them .Cust going repair drain by time we go back; ordrng 1 W11228718 (Suspension rods)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Southington, CT 06489
Ruben C.
Job Details: 04/29/2024
Replaced filter housing tested operation normal did not see any leaks per Randy cust is all paid for
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Lincolnton, NC 28092
Ryan S.
Job Details: 04/29/2024
Customer complained unit not drying. Found vent was run to under porch and reduced airflow. Could not get under porch to inspect. Unit didnt pass vent test kit test. Passed when unhooked from home exhaust line. Verified proper operation when not hooked up to home exhaust. Informed customer to run new exhaust line so unit can work as designed. Kept test kit for further use.
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Berlin, CT 06037
Jeremy B.
Job Details: 04/29/2024
Installed new control and tested all checks ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Granby, CT 06035
Mike K.
Job Details: 04/29/2024
"Replaced sump assy. Ran normal wash for 10 minutes and drained fine. Cs to monitor. Original sump was full of pinkish debris, possible mold or some other build up, reused parts were all cleaned. Advised scraping plates before wash and cleaning with affresh on regular basis."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Granby, CT 06035
Mike K.
Job Details: 04/29/2024
Replaced end cap and center rail. Drawers working properly
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Westfield, MA 01085
Mike K.
Job Details: 04/29/2024
"Knob not functioning, dryer different then one in servic call, corrected mod /ser number. Found collar missing from knob. Was able to use knob preordered and unit functioning properly."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Bloomfield, CT 06002
Chuck M.
Job Details: 04/29/2024
Customer complaint is that washer was not spinning out clothes. Found filter blocked with debris. Cleared and tested. Washer checked ok.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA48H7400AW/A2
Near Chicopee, MA 01013
Chris B.
Job Details: 04/29/2024
Complaint that the unit is staining the clothes. Found oil leak in the bottom and same oil stains on clothes. Quoted parts and labor but customer prefers not to service the washer being a second hand unit and expense. Collected trip fee.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Chicopee, MA 01013
Chris B.
Job Details: 04/29/2024
Complaint that the unit is not draining correctly and not cycling through properly. Found error code F6E2 and F7E1. Found Floater missing part of the tip and the shaft is not straight.; ordrng 1 WPW10346525 (Float Assembly) and 1 WPW10316267 (Stand Pipe Housing)
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JZ3
Near Chicopee, MA 01020
Chris B.
Job Details: 04/29/2024
Complaint that the unit glass top has a burnt spot. Found like if the glass has impurities in the glass burning that small spot. Replaced part and unit working normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chicopee, MA 01020
Chris B.
Job Details: 04/29/2024
Replaced part and unit running normal. 1yr warranty on parts and labor. Customer ran a quick cycle and all tested normal.; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lincolnton, NC 28092
Ryan S.
Job Details: 04/29/2024
"Returned to install new timer and knob, verified proper operation after install."
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Longmeadow, MA 01106
Gary V.
Job Details: 04/29/2024
"Concern is tripping circuit breaker, inspected and found total amp draw with all functions working at 7.1 amps within specs, ohmed heater and getting inconsistent reading, and main acu not cycling off sanitize dry, will submit estimate and call. Unit is running on GFI circuit breaker and customer going to replace that while waiting on parts.; rqstng P&A on 1 WP3387747 (Heater) and 1 W11133021 (Control board)"
We serviced a
KENMORE WASHER
Model ="11028102310"
Near Longmeadow, MA 01106
Gary V.
Job Details: 04/29/2024
"Inspected and found multiple problems, beach dispenser leaking, lid hinges broken, and main tub bearing and seal worn out, quoted and she will call."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ellington, CT 06029
Amanda R.
Job Details: 04/29/2024
Complaint wont drain error long drain flashing black wire going to drain pump broken fixed wire wont lock or start needs parts ; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness) and 1 W11513248 (Lid lock)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Bessemer City, NC 28016
Ryan S.
Job Details: 04/29/2024
Returned to install new timer and timer knob. Verified proper operation after installing parts.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Davidson, NC 28036
Robert A.
Job Details: 04/29/2024
Cx complaint that some buttons on the UI do not respond. I inspected the unit to confirm the complaint. I found 2 & 7 intermittently respond when they are pressed. The unit needs a new UI control to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11564644 (Control) and 1 W11564643 (Active overlay)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Davidson, NC 28036
Robert A.
Job Details: 04/29/2024
"Cx complaint that the unit is intermittently performing well. Sometimes it does not dispense water, make ice and lights flicker. I inspected the unit to confirm the complaint. I ran multiple tests related to cooling and the IM functions. The compressor and fans are working fine. The IM harvested and filled fine. There were no IM and codes either. All lights are working fine. The unit needs a new control board and UI to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W10830278 (Control board) and 1 W10843055 (Control board) and 1 W11387386 (Dispenser control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS05
Near Cornelius, NC 28031
Robert A.
Job Details: 04/29/2024
"Cx complaint that occasionally the FC does not wool well. I inspected the unit to confirm the complaint. Both areas currently have good temps (2/39). I ran a few tests in service mode. The compressor and fans work fine. I changed the defrost mode in test 126 to an 8 hour timer to help pro,one better defrosting. I suggested to the cx to put the temps back to the recommended and keep an eye on it. The unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Huntersville, NC 28078
Robert A.
Job Details: 04/29/2024
Cx did not have the receipt and was not willing to pay the service fee. I did not diagnose the unit.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Huntersville, NC 28078
Robert A.
Job Details: 04/29/2024
"Cx complaint that the unit is having the power loss issue again. I inspected the unit to confirm the complaint. I found no error codes nor did I see the power loss message. The unit heats, tumbles and has good airflow. The control board and UI have already been replaced regarding this issue. I suggested the dryer receptacle be examined by an electrician, the cx agreed. The breaker does not trip when this occurs. Im ordering a new control just in case for the return visit.; ordrng 1 W11525996 (Control board)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Ellington, CT 06029
Amanda R.
Job Details: 04/29/2024
Console peeling back needs to be replaced ; rqstng P&A on 1 W11413963 (Console) and 1 W11414079 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Catawba, SC 29704
Mitch H.
Job Details: 04/29/2024
Checked and found that wall outlet has shorted causing damage to dryer cord. Checked dryer components and found no visible issues. Element checked good. Unable to test dryer operation due to damaged outlet. Advised customer they would have to have wiring checked and outlet replaced.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Vernon, CT 06066
Amanda R.
Job Details: 04/29/2024
The original call was for a creeking noise when opening doors doors are not warped customer agrees
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near South Windsor, CT 06074
Amanda R.
Job Details: 04/29/2024
Customer had panel sent to them replaced panel left panel
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Manchester, CT 06040
Amanda R.
Job Details: 04/29/2024
Dropped parts off at customers house ; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE and 1 W10754448 CLUTCH
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Manchester, CT 06042
Amanda R.
Job Details: 04/29/2024
8609961747 complaint that did six normally loads and then Tried washing blankets and unit banging against Cabinet showed customer how to load blankets evenly in basket and if starts to hit cabinet needs to pause rearrange again
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Manchester, CT 06040
Amanda R.
Job Details: 04/29/2024
Leaking out behind the front panel over sudsing occurring started cycle with oil in it it completed without leaking
We serviced a
ELECTROLUX WASHER
Model EIFLS60LT1
Near Southampton, MA 01073
Mike K.
Job Details: 04/29/2024
Unit is not latching; ordrng 1 134937300 (Strike)
We serviced a
GE DISHWASHER
Model GPT225SGL0WW
Near Easthampton, MA 01027
Mike K.
Job Details: 04/29/2024
"Portable dishwasher, had fallen on door and now wont close, opens past 90 degrees, bent hinges.Quoted for hinges and accepted, paid in full via check.Office to contact when parts come in to schedule return; ordrng 1 WD01X24738 (Hinge) and 1 WD01X24739 (Rh hinge)"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near New Britain, CT 06051
Ruben C.
Job Details: 04/29/2024
Checked unit found door glass shattered gave cust estimate just for outer glass informed cust it is out of stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB10
Near New Britain, CT 06053
Ruben C.
Job Details: 04/29/2024
Checked unit found gasket on of freezer door not sealing heated with hair dryer to conform sealing good now
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Newington, CT 06111
Ruben C.
Job Details: 04/29/2024
"Replaced control and harness and actuator was not detecting drum tested operation normal ran diagnostics normal spinning normallly; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC and 1 W11643701 HARNESS LOWER , used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW05
Near Newington, CT 06111
Ruben C.
Job Details: 04/29/2024
Checked unit. Stop is normal operation informed cust there is no adjustment
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Franklin, MA 02038
Aimee Z.
Job Details: 04/29/2024
Installed new control and calibrated and ran diagnostics Complete
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Belchertown, MA 01007
Chris B.
Job Details: 04/29/2024
Replaced all parts and washer running normal. No leaks detected. ; dspstn on spec-tagged invntry: 1 W11168740 VALVE and 1 W11168743 VALVE
We serviced a
WHIRLPOOL DRYER
Model WGD6605MW0
Near East Longmeadow, MA 01028
Gary V.
Job Details: 04/29/2024
"Inspected and found unit shutting off before load is dry, ohmed sensor and bar and tested fine. Internal sensing problem in main control. Will call for return date.; ordrng 1 W11603842 (Main acu)"
We serviced a
KITCHENAID M/W OTR
Model KMLS311HSS09
Near East Longmeadow, MA 01028
Gary V.
Job Details: 04/29/2024
"Inspected and found plate ring missing wheels, and replaced, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Springfield, MA 01109
Gary V.
Job Details: 04/29/2024
"Customer again did not have sales receipt with model and DOP, for warranty, they will call when they have it."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ
Near Middletown, CT 06457
Jeremy B.
Job Details: 04/29/2024
Cooktop on and hot indicator stays on when cooktop off and cool. Found faulty inf switches replaced and tested all checks ok. ; used 2 WP3149404 (INFINITE SWITCH) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Middletown, CT 06457
Jeremy B.
Job Details: 04/29/2024
Found dryer knob broken. Replaced and tested all checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Middletown, CT 06457
Jeremy B.
Job Details: 04/29/2024
Dryer making noise and front seal coming off door. Found debri stuck between a front bulkhead and drum causing noise. Removed and tested all checks ok needs new seal. ; rqstng P&A on 1 W10861521 (Door seal) and 1 WPY055980 (High temp adhesive)
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Millis, MA 02054
Aimee Z.
Job Details: 04/29/2024
Installed new bellows complete
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Springfield, MA 01104
Gary V.
Job Details: 04/29/2024
"Installed new inlet valve and cycled and checked for leaks, all functions tested fine.; dspstn on spec-tagged invntry: 1 W11220230 VALVE"
We serviced a
WHIRLPOOL HOME LAUNDRY - E
Model WED5050LW0
Near Attleboro, MA 02703
Aimee Z.
Job Details: 04/29/2024
"Complaint hot and not dryingFound lint inside dryer and checked error codes noneHeating and circulating as intended, there was a dryer sheet clogged in the blower.Removed and tested Found needs to replace the vent hose clogged with lint Restricted air flow Advised not to use until replaced vent hose."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near West Hartford, CT 06110
Ruben C.
Job Details: 04/29/2024
7738978412 replaced harness tested ran for about 10 min then stopped cust needs to check electrical polarity is ok unit is on a gfci outlet
We serviced a
GE DISHWASHER
Model GLD6700N00WW
Near Windsor, CT 06095
Chuck M.
Job Details: 04/29/2024
"Customer complaint is that dishwasher leaks. Inspected and found inlet valve leaking. Ordered inlet valve. Customer available after 1PM; ordrng 1 WD15X10003 (valve,water)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Hartford, CT 06106
Ruben C.
Job Details: 04/29/2024
Replaced light module tested operation normal lighting normally
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ06
Near Rock Hill, SC 29730
Mitch H.
Job Details: 04/29/2024
"Checked and found food in freezer thawed and very little cooling and no frost pattern on evaporator. Pulled refrigerator out, removed back. Compressor has been replaced before, according to customer it has been replaced twice in the last year. Used bubble solution to check for leaks, no visible signs of leaks. Took amp draw on compressor, running at 1.3 amps. Called tech line spoke to Aaron SR# 7738978368, gave him all information. He said unit would need to be tapped, and pressures taken, then unplugged to check how long it takes to equalize. The remove refrigerant, charge with nitrogen to 140psi let unit sit under pressure for 20 minutes and check for leaks.Currently do not have equipment to do this as my van is n the shop and I am in a spare van. Advised customer of situation and told her office will reschedule when proper equipment is available; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 04/29/2024
Installed new drain hose and clamp. Tested and found no leaks.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near West Hartford, CT 06107
Chuck M.
Job Details: 04/29/2024
"Replaced control and tested in Quick Wash Cycle. Washer sensed, filled and washed. Washer checked ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB05
Near West Hartford, CT 06107
Chuck M.
Job Details: 04/29/2024
Customer complaint is that ice maker was not working. Inspected and found water was not going to ice maker from hook up supply underneath sink. Turned on water. Advised customer to allow time for ice production.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW10
Near Springfield, MA 01118
Gary V.
Job Details: 04/29/2024
"Inspected and found unit not defrosting, evap covered in frost, ohmed heater and found open circuit, will order parts needed and call for return trip.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Main acu)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFX2897DRM02
Near Westfield, MA 01085
Mike K.
Job Details: 04/29/2024
"Not error for icemaker in diagnostics, but did not advance in motor test. Replaced icemaker and advanced in motor test and passed fill test; used 1 W11658802 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Bolton, CT 06043
Jeremy B.
Job Details: 04/27/2024
Tried removing rotor bolt but it was so tight I couldnt remove it and my bit broke off inside rotor. Need to drill off old bolt so we can remove rotor and inspect slider. ; ordrng 1 W11260238 (Rotor) and 1 W10752189 (Bolt) and 1 W10734521 (Clutch) and 1 W11195971 (Stator) and 1 W11449841 (Gearcase)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL03
Near Manchester, CT 06040
Jeremy B.
Job Details: 04/27/2024
Installed all new parts and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11346197 MAGNATRON
We serviced a
AMANA DISHWASHER
Model ADB1400AMB0 N
Near South Windsor, CT 06074
Jeremy B.
Job Details: 04/27/2024
Found drain hose oped off the motor sump assy causing a leak reinstalled hose and tested all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Hartford, CT 06114
Jeremy B.
Job Details: 04/27/2024
Customers complaint is handles loose and crooked. Reinstalled handles and all tight and secure.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Middletown, CT 06457
Jeremy B.
Job Details: 04/27/2024
Icemaker not cycling ran test 59 and it stopped cycling and shut off. Replaced and tested ran 59 and fill test 45 please allow 24 hrs for temps to stabilize. ; used 1 W11658802 (ICE MAKER) from stock