We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Watertown, CT 06795
Andre
Job Details:
11/25/2024
Ck unit upon arrival and found noise coming from unit disassembled unit and found lint build up in blower wheel vacuum all lint and check operation and unit is now operating with normal function
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Watertown, CT 06795
Andre
Job Details:
11/25/2024
Ck unit upon arrival and found fresh food compartment evaporator cover with ice defrost all ice from evaporator and install harness with thermistor and fan motor also check and remove and clear drain tube and drain unit now operating to manufacturers specs. Inform customer 24hr for proper cooling ; used 1 W11033168 (Harness) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Wolcott, CT 06716
Andre
Job Details:
11/25/2024
"Ck unit upon arrival and found Tough option not selecting once again, remove door and p,ay with harness that goes from control to user interface and found tough option now selecting order harness for replacement ; ordrng 1 W11690158 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Bloomfield, CT 06002
Ruben C.
Job Details:
11/25/2024
Checked unit found basket is off center cuasing off balance ordering gearcase inner basket and slider two time slots; ordrng 1 W10734521 (Slider) and 1 W11449841 (Gearcase) and 1 W11178227 (Basket)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Hartford, CT 06112
Ruben C.
Job Details:
11/25/2024
Checked unit when jumper is on coin interface coin op not working called commercial tech checked op harness getting continuity when coins pushed told by techline to replace. Control coin interface and temp rotary at the same time. Commercial techline does not give sr numbers called in at about 11:15; ordrng 1 WPW10491734 (Coin interface) and 1 W11712987 (Control) and 1 WPW10285518 (Water temp selecter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY6
Near Simsbury, CT 06070
Ruben C.
Job Details:
11/25/2024
Checked unit found ice maker not harvesting replaced ice maker ice maker called for water imediately and started to complete harvest tested normal advised cust to observe for 24 hours; used 1 W10882923 (ICE MAKER) from stock
We serviced a
SAMSUNG WASHER
Model WA44A3405AP
Near Springfield, MA 01108
Jorden
Job Details:
11/25/2024
"Arrived with complaint: Samsung washer not draining but found, Whirlpool dryer having venting/lint issues. Checked with office and confirmed, customer needs to contact contract company and get ticket properly assigned. Informed customer."
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Catawba, SC 29704
Jonathan J.
Job Details:
11/25/2024
Complaint safety previous service ticket COD bake element exploded. I found complaint true replaced bake element tested operations preheated oven to 350?. No further issues found with oven at this time. All operations are working properly.; used 1 W10779716 (ELEMENT) from stock
We serviced a
WHIIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Sharon, MA 02067
Aimee Z.
Job Details:
11/25/2024
Spoke to BK only charge part and labor waive 129Found the icemaker bar stuck in mid cycle .Jump wouldnt harvest needs new ice Cust not replace it rent
We serviced a
WHIIRLPOOL REFRIGERATOR
Model WRT3L1SZYBOO
Near Sharon, MA 02067
Aimee Z.
Job Details:
11/25/2024
Found fan freezer not working and theres a ball of ice right side evap Has a leak in the systemCust buying new 14 years old
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Waterbury, CT 06708
Andre
Job Details:
11/25/2024
Ck unit customer had electrician change outlet from down stairs coming up check voltage and found 121VAC. Found no drop in voltage remove door and check latch and found latch not latching properly and unit still pulsing and no continuous run. Order harness and latch assembly. Also inform customer unit need to be out from under cabinet. Floor was done and stop right in front dish washer legs floor was install after dish washer was install. Inform customer nice he/She has unit accessible and out from under cabinet he/she can call for service ; ordrng 1 WPW10653840 (Lock assembly) and 1 W11697034 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Millbury, MA 01527
Glenn
Job Details:
11/25/2024
Found wash motor seized replace wash motor pump assembly tested no leaks ran diagnostics mode all tested job complete ; used 1 W11025157 (MOTOR/SUMP) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Fort Mill, SC 29707
Brandon
Job Details:
11/25/2024
Complaint unit is not going through cycle. On arrival I put unit in test mode and found that gearcase spin gear is bad. Quoted customer for repair but customer declined.
We serviced a
JENN-AIR RANGE
Model JDS1450FS0
Near Grafton, MA 01519
Glenn
Job Details:
11/25/2024
F3E0 error Tested found temp sensor out of range at .956 ohms causing error code replaced sensor tested oven to 350 all tested ok ; used 1 WPW10181986 (SENSOR) from stock
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IM03
Near Charlotte, NC 28211
Mitch H.
Job Details:
11/23/2024
"Confirmed error. Attempted to enter diagnostics, panel would not respond to any inputs. Error just keeps coming back. Customer has had breaker off for over a day. Ordering console and control. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11448961 (Control) and 1 W11460598 (Console)"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW2
Near Charlotte, NC 28212
Mitch H.
Job Details:
11/23/2024
"Tested and ran diagnostics. Found F7E3 basket engagement error. Found actuator not shifting. Removed and replaced actuator, ran control calibration and tested, washer now operating properly. Customer does have an issue with a clogged standpipe in wall. Attempted to explain that this is not an issue with the washer and she would need to get a plumber to clean and clear the drain pipe.; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Charlotte, NC 28207
Mitch H.
Job Details:
11/23/2024
"Disassembled washer. Removed and replaced wash basket, hub and wash plate. Reassembled, ran control calibration and tested washer. Completed calibration correctly and operating properly.; dspstn on spec-tagged invntry: 1 W10528947 HUB"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/23/2024
"Tested and found washer would not start any cycle. Entered diagnostics, found F1E3 control error and F9E1 drain error. Would not run diagnostics cycle or calibration. Ordering control and harness. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness)"
We serviced a
WHIIRLPOOL WALL OVEN
Model RBD275PVB02
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/23/2024
Tested and found control panel completely blank. Beeps when keys are pressed but not display and no heating or other functions. Checked and found parts are not longer available. Customer had already beefed told by Whirlpool that parts were unavailable.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/23/2024
"Disassembled dryer. Removed and replaced drive motor and blower wheel. Reassembled, tested. Dryer operating properly and quietly.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Clover, SC 29710
Mitch H.
Job Details:
11/23/2024
"Arrived, found that model and serial numbers on refrigerator does not match ticket. Explained to customer that I could not service unit because information doesnt match and that she would need to get this corrected with warranty company and a new service ticket issued. Refrigerator in home is:Model - WRF757SDHZ02Ser.#- KX4408666"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Clover, SC 29710
Mitch H.
Job Details:
11/23/2024
Removed and replaced freezer door gasket. Used heat gun to form gasket and ensure proper seal around full perimeter of door. Sealing and operating properly.
We serviced a
LG WASHER
Model WT6105CW
Near West Springfield, MA 01089
Mike K.
Job Details:
11/21/2024
"Unit not responding, cs showed me as he tried to operate. Control lock was on, unlocked, showing cs how, and unit starting as normal. Collected for service call."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Berlin, CT 06023
Ruben C.
Job Details:
11/21/2024
Checked unit found power harness on control loose reinstalled tested operation normal ran diagnostics normal no error codes in memory cleared anyway tested normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near West Hartford, CT 06117
Ruben C.
Job Details:
11/21/2024
Checked unit ran cycle normal ran diagnostics normal no issues with unit at this time have informed cust it is normal for unit to run cust instruct is now fullfilled
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Springfield, MA 01104
Jorden
Job Details:
11/21/2024
"Arrived and found noise coming from condenser fan blade due to one of the blades being largely severed. Removed broken blade to keep unit going but needs a new one, ordering condenser fan blade.; ordrng 1 WP12825803 (blade)"
We serviced a
MAYTAG DISHWASHER
Model MDB6949SDE0
Near Foxborough, MA 02035
Aimee Z.
Job Details:
11/21/2024
Dishwasher wash filled with water and Cust stated ran for 6 hours.I cancel cycle and drainedChecke error codes F6E4 error code fill valve or control problem or too much soapRan diagnostics ran right through Either Cust put on delay start or getting stuck in cycle Cust buying new
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Shrewsbury, MA 01545
Glenn
Job Details:
11/21/2024
Wash motor is making a loud noise. Would need a motor pump to repair issue. Customer declined repair collect service fee
We serviced a
WHIRLPOOL OVEN
Model GBD307PDB10
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/21/2024
Complaint switches in operable sometimes it works sometimes it wont when you press the buttons display is failing no longer illuminating keep getting PF error code when using top oven specifically. Unit will need touch membrane and control to fix. Will need user interface and control no longer available. Have been discontinued.; rqstng P&A on 1 8302319 (Control assembly) and 1 8300442 (Membrane switch black)
We serviced a
LG DRYER
Model DLG7101W
Near Enfield, CT 06082
Gary V.
Job Details:
11/21/2024
"Inspected and found TE1 fault, open blower thermostat, Will order the part and return.; ordrng 1 6931EL3002M (Blower thermostat)"
We serviced a
BOSCH DRYER
Model WTL5410UC
Near Springfield, MA 01108
Jorden
Job Details:
11/21/2024
Arrived and customer turned down service at the door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Chicopee, MA 01020
Jorden
Job Details:
11/21/2024
"Arrived and found door and armature broken on filter housing, replaced and tested fine."
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Waterbury, CT 06704
Andre
Job Details:
11/21/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ0
Near Worcester, MA 01602
Glenn
Job Details:
11/21/2024
Installed thermal fuse tested all ok but customers dryer vent has poor air flow outside. Instructed her this needs to be addressed as it could cause anther failure ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Charlotte, NC 28277
Caleb
Job Details:
11/21/2024
Submitted parts needed. Now that pop is confirmed.; ordrng 1 W11620481 (Control) and 1 W10856866 (Socket)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Mint Hill, NC 28227
Caleb
Job Details:
11/21/2024
"Found loose connection to broil element. Corrected, unit tests fine now."
We serviced a
GE DISHWASHER
Model GDT550PMR0ES
Near Suffield, CT 06093
Mike K.
Job Details:
11/21/2024
"Unit is getting an ftd error, drain failure, but unit is drained. Removed pressure sensor and found it clogged, cleaned and reassembled. Ran normal cycle and let run for 10 minutes with no issue."
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE05
Near Charlotte, NC 28205
Clinton
Job Details:
11/21/2024
Reordered parts needed ticket was closed previously bc customer never confronted ; ordrng 1 2317847 (Fill tube) and 1 W11650057 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW0
Near West Hartford, CT 06119
Ruben C.
Job Details:
11/21/2024
Checked unit found touch panel not responding only shows a broken 1 on display console is peeling ordering console ui and main control; ordrng 1 W11505225 (Ui) and 1 W11460909 (Console white) and 1 W11506011 (Control)
We serviced a
GE DISHWASHER
Model GDP665SYN3FS
Near Blackstone, MA 01504
Aimee Z.
Job Details:
11/21/2024
Cust stated feels heat not working again.Tested element has continuity it good.Tested tco open; rqstng P&A on 1 WD21X27402 (Tco)
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC7HS04
Near West Hartford, CT 06117
Ruben C.
Job Details:
11/21/2024
F4e2 sr 7740375240 per tech line would need to check ohm readings on mag sensor can not pull unit out was told by tech line if it not accessable by a dolly cust has to make acessable told to refer cust to customer service techline has a pic of the way unit is installed
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Stafford, CT 06076
Gary V.
Job Details:
11/21/2024
"Inspected and found dribble marks out of dispenser and leaking down face of washer , brought legs down as far as I could to bring front of washer higher in front to stop dribble out the front of the dispenser. Cycled and tested fine."
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Warren, MA 01083
Chris B.
Job Details:
11/21/2024
"Complaint that the washer is not finishing any cycle. Error codes F7E1, F5E1, found stripped hub. Replaced part with TS #W11212745. Ran three diagnostic cycles and unit running normal.; used 1 W10528947 (HUB) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS26973S/10
Near Chicopee, MA 01020
Jorden
Job Details:
11/21/2024
"arrived and could not replicate complaint, based on customers description I applied permagum sealant to the hole indicated where they saw the leak. Advised they observe over the next few days in case a leak returns."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Leicester, MA 01524
Glenn
Job Details:
11/21/2024
Installed tub tested all ok no leaks
We serviced a
LG REFRIGERATOR
Model LFXS26596S/04
Near Charlotte, NC 28205
Johnny
Job Details:
11/21/2024
Error code for ice fan motor issue. Observed ice build up on evaporator fan cover which contains the ice box fan. Will need to replace control board and fan assembly. Attempted to contact cx to provide accurate quote. I called 3x. Got no answer. I left a voicemail telling cx the quoted price for repair and instructed them to contact office to pay.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Webster, MA 01570
Lee
Job Details:
11/21/2024
"Customer states cycle wont startConfirmed complaint, found stuck on sensing, found slider magnet has broke away from plastic housing, replaced from truck stock tested okay, removed all error codes; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP00
Near Newington, CT 06111
Andre
Job Details:
11/21/2024
Ck unit upon arrival and found no freezer evaporator fan motor running or condenser fan motor or ice box fan motor only fan is running is the fresh food compartment fan motor order controls to complete repair ; ordrng 1 W11333076 (Control board) and 1 W11099342 (Ui) and 1 W11086558 (Panel UI) and 1 W11131873 (Orion)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near New Britain, CT 06052
Andre
Job Details:
11/21/2024
Ck unit remove old compressor and install new compressor vacuum and charge unit inform customer 24hr for proper operation ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a and 1 W11506635 COUPLER 6 NF MS SV PROCES
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Newington, CT 06111
Andre
Job Details:
11/21/2024
Ck unit upon arrival and install control board order by previous technician. Inform customer that produce and diary products is not good to store on top shelf because its so close to freezer compartment all produce should be located inside lower lower bin and not on shelf customer will rearrange products
We serviced a
KITCHENAID RANGE
Model KSEG950ESS1
Near New Hartford, CT 06057
Andre
Job Details:
11/21/2024
Ck unit upon arrival and install control board and heating element and advance unit into bake cycle and unit now reaches 350 degrees unit operating to manufacturers specs
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR206ESS01
Near West Hartford, CT 06117
Ruben C.
Job Details:
11/21/2024
Replaced main control checked evap did not have ice build up on reset unit checked temps cust has unit at 35 in ref and 0 in freezer cust will observe unit
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Chicopee, MA 01013
Jorden
Job Details:
11/21/2024
"Arrived and found the tachometer not reading the position of the tub and the capacitor is out of spec, replaced both and tested fine. ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Avon, CT 06001
Ruben C.
Job Details:
11/21/2024
Checked unit found drain pump impeller sticking and found small hole in bellows ordering drain pump and bellows putting into p/a; rqstng P&A on 1 WPW10391443 (Drain pump) and 1 W11106747 (Bellows)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Charlotte, NC 28215
Caleb
Job Details:
11/21/2024
"Unit needs new fan motor and fan. Ran diagnostics and found that evaporator fan motor has failed. Not a defrost issue. Unit also needs new fan blade and grill broke when inspecting fan. ; ordrng 1 WPW10128551 (Motor) and 1 WP2169142 (Fan) and 1 WPW10175909 (Grill), dspstn on spec-tagged invntry: 1 WPW10594330 DAMPER CNTRL"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Charlotte, NC 28215
Clinton
Job Details:
11/21/2024
Replaced valve for dripping after repair no longer dripping
We serviced a
WHIRLPOOL WASHER
Model MVWB450WQ2
Near Chicopee, MA 01013
Jorden
Job Details:
11/21/2024
"Arrived and found the bearing bad causing a loud roaring noise, gearcase leaked all its oil over the other components. Would need new drive and motor components. Customer opted out of repair."
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Springfield, MA 01119
Jorden
Job Details:
11/21/2024
"Arrived and found heater relay not closing to send 120v down to element, jumped relay and found heater element open. Unit needs new heating element and control board, control board is discontinued office (LT) confirmed."
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Charlotte, NC 28206
Clinton
Job Details:
11/21/2024
"Drain pump has 22k ohms not shorted control immediately drains. Confirmed the pressure hose is connected on both end in the center junction. I believe the control installed is faulty or the pressure hose has a hole in it. But I u hooked it and still drains instantly order 2nd harness bc I need to pressure hoses and cant find extended hose on part look up; ordrng 1 W11629601 (Control) and 1 W11417071 (Harness), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
GE DISHWASHER
Model GDT530PGP5BB
Near West Springfield, MA 01089
Mike K.
Job Details:
11/21/2024
"dissolved soap in bottom of unit on arrival. Started normal cycle and drain operating, drained water in unit fine, stayed on and have ftd error, draining n error. Since unit drained find looked at pressure sensor and it leaks as clogged. Cleared and ran normal cycle fine, went into fill and went into wash fine. Cancelled and drained fine, stopping when empty. Started second normal cycle and let run for 10 minutes with no issue. Since here less then 30 days ago (npf at the time for same issue) subtracted service call paid from labor and collected for remainder."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Charlotte, NC 28215
Caleb
Job Details:
11/21/2024
Replaced panel. Unit tests fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Worcester, MA 01610
Glenn
Job Details:
11/21/2024
Found no frost pattern compressor is running either its a Freon leak or bad compressor valve. Order parts allow 2 hours. This is R600A ; ordrng 1 W11582579 (Compressor) and 1 W11562258 (Evaporator) and 1 W11504445 (Coupler) and 2 W11504449 (Coupler)s and 1 W11506635 (Process valve) and 1 W11504419 (Coupler)
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS7
Near Clover, SC 29710
Mitch H.
Job Details:
11/21/2024
"Checked and found no power going to motor. Would not start. Could not pull out of cabinet, finished floor does not continue under compactor. When control panel was removed found that stand-offs for switch were broken. Ordering escutcheon, on/off switch and safety switch. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11736462 (Escutcheon) and 1 W10813586 (Switch) and 1 W11243179 (Switch)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Gastonia, NC 28056
Mitch H.
Job Details:
11/21/2024
"Checked and found motor pulley broken causing belt to come off. Used t/s motor yesterday, not yet replaced. Ordering motor and blower wheel. Checked part availability and scheduled return for 12/3 AM. Customer is out of town next week.; ordrng 1 279827 (Motor) and 1 Wp694089 (Blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near York, SC 29745
Mitch H.
Job Details:
11/21/2024
Checked and found top of freezer door gasket still has condensation even though extra gasket kit was installed. No gaps or issues found with gasket on freezer door or refrigerator doors. Ordering complete freezer door. Advised customer that it may take 8 to 10 weeks for door to arrive and that door will ship directly to him and that he would need to inspect door for damage and call to schedule return visit.; ordrng 1 W11436967 (Freezer door)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near York, SC 29745
Mitch H.
Job Details:
11/21/2024
"Pulled range out. Removed and replaced oven spark module and bake igniter. Reassembled, tested, all igniting and operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/21/2024
"Tested and ran diagnostics. Found F3E2 pressure system fault. Checked pressure hose, no holes or issues found. Ordering control. Checked part availability and scheduled return for 11/27 PM ; ordrng 1 W11513246 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/21/2024
"Entered diagnostics, ran test 56 for ice maker error codes. Found E5 error, no way to know if this is a new code or one that wasnt cleared on previous visit. No notes on ticket. Turned breaker off to clear error. Removed and replaced emitter and receiver. Turned breaker back on. Ran test 56 again to confirm error was cleared. Ran test 57, completed properly. Ran valve test 45 and sensor test 15, all operating correctly."
We serviced a
KITCHENAID M/W OTR
Model KMHS120EBS2
Near Holyoke, MA 01040
Mike K.
Job Details:
11/21/2024
"Trip covered by authorization. Fire in car king area, had rack in oven and said they kept running n there most of the time, scraped in paint and rack likely source of fire ( cs had cleaned unit out) after fire unit would not power on, nothing on display, unplugged on arrival. Melted wave guide. Fuse on power board good. Plugged in and 120vac to control. Quoted for control/labor ( would need other small parts, but declined at just the control); ordrng 1 W11182110 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB05
Near Holyoke, MA 01040
Mike K.
Job Details:
11/21/2024
"Replaced control and u/I. Display working properly, compressor and fans running"
We serviced a
WHIIRLPOOL DRYER
Model WED8127LC2
Near Auburn, MA 01501
Glenn
Job Details:
11/21/2024
Installed part user interface if the problem reoccurs we need to tested dryer during the failure. Possible causes are likely the control board wiring harness or motor windings. As the dryer continues to count down but not run or heat. Motor circuit is suspect
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Ellington, CT 06029
Gary V.
Job Details:
11/21/2024
Installed parts listed and tested fine.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near South Windsor, CT 06074
Gary V.
Job Details:
11/21/2024
"Install door, hinges and cooktop cycled and tested fine.; dspstn on spec-tagged invntry: 1 W10347464 HINGE-DOOR"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Windsor, CT 06095
Gary V.
Job Details:
11/21/2024
"Inspected and found timer non functional on main control and bake igniter worn out, will submit estimate and call for return date.; rqstng P&A on 1 W11126814 (Main acu) and 1 W10918546 (Igniter)"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE3911QW0
Near Bloomfield, CT 06002
Gary V.
Job Details:
11/21/2024
"Inspected and found 4.75 v getting to selector switch but not powering on, part shows nla."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near East Granby, CT 06026
Gary V.
Job Details:
11/21/2024
"Inspected and found dispenser that was installed wasnt adjusted properly, adjusted and tightened and cycled, didnt detect any more leaking."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Charlotte, NC 28215
Caleb
Job Details:
11/21/2024
"When entering diagnostics unit will shut down and will not power back on unless you cycle the power, does this every time running diags, was able to get the unit to drain. Drain pump buzzing but not pushing water. Unit needs new drain and control. Unit will need to be fully uninstalled in order to service due to location of unit. Needs 2 blocks of time; ordrng 1 W11497943 (Drain pump) and 1 W11410063 (Control)"
We serviced a
LG WASHER
Model WT7800CW
Near Thompson, CT 06255
Lee
Job Details:
11/21/2024
Installed part tested okay
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Charlotte, NC 28202
Clinton
Job Details:
11/21/2024
Found wire from transformer cut and arc to cavity cut added clip to wire reinstalled to capacitor. Still is not sending voltage to mag tube. Possibly blown transformer and diode ; ordrng 1 W11678970 (Capacitor) and 1 W11256462 (Diode) and 1 W11545872 (Transformer)
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Charlotte, NC 28209
Clinton
Job Details:
11/21/2024
I replaced the sensor and the harness wire tho no errors and harness not failed the sensor dry in these longer vented apartment ps do not operate so well
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Charlotte, NC 28203
Clinton
Job Details:
11/21/2024
Replaced bad drain pump cover under extended warranty. No leaks unit drain fine after repair ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Charlotte, NC 28205
Caleb
Job Details:
11/21/2024
Ran diagnostics. Unit needs new sump motor assy. Error code for failed motor. Office to schedule when part arrives.; O-emld tckt
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Charlotte, NC 28270
Caleb
Job Details:
11/21/2024
"When putting in new icemaker found that the wire to thermistor on icemaker was severed when attempting to put in new icemaker. Also water fill line will need 2 blocks of time, unit needs to be pulled.; O-emld tckt"
We serviced a
WHIRLPOOL MW/OVEN COMBO
Model KOCE500ESS22
Near Charlotte, NC 28278
Mitch H.
Job Details:
11/21/2024
"Checked and confirmed broken support. Confirmed dates and took picture of Certificate of Occupancy. Updated information on ticket. Replaced support, all operating properly.; dspstn on spec-tagged invntry: 1 W11724411 BROIL SUPPORT"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/21/2024
"Disassembled dryer, removed and replaced drum. Reassembled, tested, dryer operating properly and drum running true with no excessive movement."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fort Mill, SC 29708
Mitch H.
Job Details:
11/21/2024
"Disassembled dryer, removed and replaced drum. Reassembled, tested, operating properly with no unusual noises."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB
Near Cherryville, NC 28021
Ryan S.
Job Details:
11/21/2024
"Found front left burner has no resistance through and switch not sending proper voltage, visible thermal damage . Informed customer office will call when job is authorized and parts come in. ; ordrng 1 WP3148953 (Switch) and 1 WP660533 (Burner), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Dallas, NC 28034
Ryan S.
Job Details:
11/21/2024
Return to install parts ordered installed new drain pump harness and lid switch re-unit through diagnostics verified proper operation. ; dspstn on spec-tagged invntry: 1 W11700916 DOOR LOCK and 1 W10876600 DRAIN PUMP
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW6
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/21/2024
"Complaint front right element not cycling stuck on high no matter where you put switch position. I replaced front right element and infinite switch. I found infinite switch had failed was defective. No further issues found today. Customer satisfied with how element is cycling. ; dspstn on spec-tagged invntry: 1 WPW10434452 INFINITE SWITCH , used 1 WP3149400 (INFINITE SWITCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Dallas, NC 28034
Ryan S.
Job Details:
11/21/2024
Customer complained unit will only work on pro wash. Ran diagnostics found sump error. Unit started washing in quick wash but sump sounds strained. Also found normal key not responsive. Ordering ui panel and Ordering sump assembly. Scheduled return call for 11-27-24 am; ordrng 1 W11460946 (Sump) and 1 W11622500 (Ui panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
11/21/2024
I replaced water inlet valves. Water is now flowing perfectly normal now instead of barely trickling. No leakage occurring no additional issues found. ; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rock Hill, SC 29730
Brandon
Job Details:
11/21/2024
Units plug going to the drain pump is broken. Need lower harness for repair. Please let customer know when we can return.; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fort Mill, SC 29715
Brandon
Job Details:
11/21/2024
Complaint units ice is melting in door and will not dispense. Also loud noise coming from freezer. Found that evaporator fan is freezer is bad. Ordering fan assembly for repair. Please let customer know when we can return.; ordrng 1 W11603851 (Fan assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Fort Mill, SC 29715
Brandon
Job Details:
11/21/2024
Complaint units lid is not closing properly. Found that hinges are bad. Ordering hinges for repair. Please let customer know when we can return.; ordrng 1 W11638181 (Hinge) and 1 W11718126 (Hinge)
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Charlotte, NC 28203
Brandon
Job Details:
11/21/2024
Complaint unit is making noise. Found on arrival that foam pads were not installed from factory to suppress noise. Ordering foam pads to install. Please let customer know when we can return.; ordrng 2 W11409002 (Pad)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Unionville, NC 28110
Jonathan J.
Job Details:
11/21/2024
Complaint dishwasher leaking out bottom center of door. I found inner door is warped in the center allowing water to leak out the center of the dishwasher. No further issues found with dishwasher at this time. ; ordrng 1 W11676896 (Inner door)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS03
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
11/21/2024
File number 7740374047 file number unit non repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
11/21/2024
"Complaint refrigerator, making abnormal noise, unsure from where or when. I found noises caused by the damper control. I replaced damper control tested operations no further issues found with refrigerator at this time.; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER"
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC3030LS00
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/21/2024
I replaced previously ordered parts tested operations. Everything is working properly on the oven and microwave a pipe departure. Oven is heating microwave is also heating lights are all working.
We serviced a
WHIRLPOOL WASHER
Model wfw8620hc4
Near Charlotte, NC 28203
Brandon
Job Details:
11/21/2024
Complaint unit is making noise. Found on arrival that unit was sitting too close to dryer and making noise when it spun. Moved unit over slightly and tested unit. Unit tested properly.