Service History 33

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM2

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 08/05/2026

Complaints dishwasher not washing dishes not operating properly making extremely weird noise noises and stinks. I found F4 E3F9E1F6E6F7E1 codes also found heater has caused damage to spray arm on the lower also found upper spray arm will not spin plastics are worn out. Ordering motor assembly control heating element and spray arms as well as OWI sensor.; ordrng 1 WPW10498900 (Spray arm) and 1 WPW10348269 (Drain pump) and 1 WPW10491331 (Lower sp arm) and 1 WPW10671942 (Wash motor assembly) and 1 WPW10705575 (Owi) and 1 W10854220 (Control)

We serviced a

WHIRLPOOL MICROWAVE

Model WOEC3030LS01

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 08/05/2026

"Complaint cannot close microwave door,gasket coming apart. I found complaint true not sure how this happened with the door gasket and door separated. I was able to re-secure door and gasket. No further issues reported by customer at this time."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC236SPS03

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 08/05/2026

"Complaint not making ice making grinding noises weird noises. I found Phil tube frozen over I found valve is making horrible. Noises found damage to icemaker has occurred. Ordering all parts per service pointer, and previous service pointer for check valve to be installed. . Technical Service Pointer #: W11832817 Rev. CAction Required: MandatoryRelease Date: July 2026 French Door Bottom MountFreezer ice maker tray detachedS-Code: S81113, Parts and 1.5x Labor; ordrng 1 W11807354 (Dual valve) and 1 W11833834 (Pica board) and 1 W11807669 (Fill tube) and 1 W11788019 (Ice maker) and 1 W10266810 (Foil kit) and 1 Wp2314271 (Connector 1/4 check valve) and 1 8201815 (5/16 check valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3136SZ00

Near Unionville, North Carolina 28110

Jonathan J.

Job Details: 08/05/2026

"I replaced all previously ordered parts test and operations evaporator producing a full frost pattern on the freezer. Air damper is opening and closing. Compressor speed is ramping up and down like it should be in diagnostic mode. No further issues found at this time. House is vacant and for sale not sold yet. Back door was wide open upon arrival glass door. Customer to monitor cooling as best as I could or realtor I spoke directly to realtor as I could not get a hold of customer directly. Realtors phone number is 980-255-2496. Kristine Wade.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T), and 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDW02

Near New Bedford, Massachusetts 02744

Dan

Job Details: 08/05/2026

"Verified customer complaint, produce freezing in rc. Found the refrigerator door is not sealing on the lower right side of door. The doors had been reversed hinged. The bottom hinge of the refrigerator door is bent and needs to be replaced in order for the door to seal properly. ; ordrng 1 WP2254473 (Door hinge) and 1 WP488881 (Nylon washer) and 1 WP2201567 (Shim hinge)"

We serviced a

WHIRLPOOL WASHER TL

Model MVW4505MW2

Near Suffield, Connecticut 06093

Gary V.

Job Details: 08/05/2026

"Inspected and found open circuit and capacitor and actuator not shifting, replace bolt and cycled tested fine.; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF707ESS01

Near Grafton, Massachusetts 01519

Glenn

Job Details: 08/05/2026

Unpon arrival i Found additional failures the sealed system is not cooling. Fridge will need additional parts and diagnostics. Customers decided to decline repair will need to credit him for parts and labor not needed. customer did use a credit card for payment. I believe we owe the customer $801.05 parts not installed are being returned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV11

Near Charlotte, North Carolina 28213

Jacob

Job Details: 08/05/2026

Complaint:no ice production.Found ice accumulation at cut off arm.Removed ice and freed up.Tested through diagnostic cycle.Unit functioning as desiged

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3536SZ01

Near Fairhaven, Massachusetts 02719

Dan

Job Details: 08/05/2026

"Verified customer complaint, U/I for dispenser continues to beep as if the push buttons are being pressed. Checked wiring harness and connections. Ordering the pcb and fascia for the dispenser U/I.; ordrng 1 W11806992 (Pcb dispenser U/I) and 1 W11779374 (Dispenser fascia U/I (grey))"

We serviced a

WHIRLPOOL RANGE

Model WSES7530RZ0

Near Charlotte, North Carolina 28205

Jacob

Job Details: 08/05/2026

Left front burner not working.Found surface element failure.; ordrng 1 W11726010 (Dual elmnt)

We serviced a

WHIRLPOOL ICEMAKER

Model WUI75X15HZ00

Near Marion, Massachusetts 02738

Dan

Job Details: 08/05/2026

"Verified incoming power to the ice machine. Found the circulation pump operating and water flowing over the evaporator; however, the compressor was not starting, preventing ice production. Diagnosed a failed compressor start device. Replaced the compressor start relay and overload. After repair, the compressor started normally, the evaporator developed a full ice slab, and the unit completed a harvest cycle successfully. Verified the ice machine is now cooling properly and producing ice. Unit is operating as designed at this time. Job is complete."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KBBR336SPS00

Near Suffield, Connecticut 06093

Gary V.

Job Details: 08/05/2026

"Case#24470216. Inspected and found wild fluctuation temperatures in the freezer compartment, temperature is fluctuating from 0 to 50? and then back again, spoke with Tech line tech line advised main ACU having software problem .need to replace main control board, will order and return. Customer going to need to make top panel accessible because its blocking the refrigerator panel from being pulled off.; ordrng 1 WPW10739408 (Main acu)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Suffield, Connecticut 06078

Gary V.

Job Details: 08/05/2026

"Inspected and found freezer door harness wires broken at hinge point, quoted for a new door save the estimate the customer will call if he wants to repair."

We serviced a

GE REFRIGERATOR SXS

Model PSS25MGMAWW

Near Amherst, Massachusetts 01002

Tito

Job Details: 08/05/2026

"Arrived I found outlet not power,cx need to call a electrician, fridge working properly"

We serviced a

JENN AIR WALL OVEN

Model JJW2827LL00

Near Charlotte, North Carolina 28277

Jacob

Job Details: 08/04/2026

Stuck key error presenting.New control panel needed.Cx agreed will pay labor balance upon return.; ordrng 1 W11301916 (Control panel) and 1 W11197499 (Skin)

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC3

Near Charlotte, North Carolina 28202

Jacob

Job Details: 08/04/2026

Replaced control and console/ui.Tested unit .is now functioning as designed

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHZ19

Near Charlotte, North Carolina 28215

Jacob

Job Details: 08/04/2026

Complaint:no water at dispenser.No/low/irregular ice production.Found wire harness at inlet valve partially connected.Reset and secured harness.Unit now functioning as designed.

We serviced a

MAYTAG DRYER

Model MGDX655DW1

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 08/04/2026

Replaced all parts and dryer working normal. Great heating present.

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF268ABRS

Near Northampton, Massachusetts 01062

Tito

Job Details: 08/04/2026

"Arrived I found shutter broken,part is discontinued, cx declined to pay $139.00 trip charge"

We serviced a

SAMSUNG DRYER

Model DV220AEW/XAA

Near Amherst, Massachusetts 01002

Tito

Job Details: 08/04/2026

"Arrived I found belt and pulley failed,quoted, I ordered repair kit,; ordrng 1 DESAMKIT (Kit)"

We serviced a

KENMORE REFRIGERATOR

Model ="79573033410"

Near Hadley, Massachusetts 01035

Tito

Job Details: 08/04/2026

"Arrived I found temp freezer 22F & 36F in fridge,thermostat failed, quoted, I ordered parts ; ordrng 1 ACQ85623701 (Sensor)"

We serviced a

WHIRLPOOL COOKTOP

Model WFES5030RZ0

Near Dudley, Massachusetts 01571

Glenn

Job Details: 08/04/2026

Replaced elements and switches tested all burners tested all OK

We serviced a

WHIRLPOOL WASHER TL

Model WTW4307SW0

Near Plymouth, Massachusetts 02360

Dan

Job Details: 08/04/2026

"Verified customer complaint, grinding in spin cycle. Found plastic shavings under the washing machine from the cam. Cam and actuator need to be replaced. No fault codes stored. Scheduled for Friday a.m. ; ordrng 1 W10913953 (Actuator) and 1 W10721967 (Cam kit)"

We serviced a

KITCHENAID OVEN

Model KOEC530SPS00

Near Fort Mill, South Carolina 29708

Jonathan J.

Job Details: 08/04/2026

I replaced gasket tested operations. Oven is heating perfectly fine. Took 13 minutes to preheat. Microwave is also heating in convection mode. Perfectly fine and heating in the microwave perfectly fine. No further issues reported by customer. After replacing the gasket.

We serviced a

WHIRLPOOL RANGE

Model WSIS5030RZ0

Near Fort Mill, South Carolina 29708

Jonathan J.

Job Details: 08/04/2026

"Replaced all parts customer stated front right burner was not heating. Explain that to previous technician which is the reasoning behind technician ordering all the previous parts. Also, the touchpad for boil summer indicator light not illuminating under the glass. I found this model does not have an LED set up on the touch panel that functionality is just for looks on the specific model. Unit now working as designed after replacing all previously ordered parts cannot change the way it is designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near Fort Mill, South Carolina 29708

Jonathan J.

Job Details: 08/04/2026

Complaint unit has been unplugged for about 2 months not cooling I found evap is flooded with oil and compressor is not pushing any pressure greater than 15 psi from hi side. Unit will need compressor and evaporator to repair. 5.5 0z r134a will need tubing. Kit will need control box and harness damage at Molex connector on main harness to evaporator fan motor. Also ordering control. Office will call customer when parts come in to set up reschedule date.; ordrng 1 W10309988 (Compressor) and 1 WP2188823 (Evaporator) and 1 W11678305 (Tubing) and 1 W11545823 (Harness) and 1 WP2315549 (Evap fan mtr) and 1 WPW10384183 (Sensor) and 1 W11203924 (Control)

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 08/04/2026

Complaint dishwasher is not washing making a horrible noise. I found a wash motor is failing bearings have failed. Unit will need a new motor assembly to repair. Motor is on national backorder no ETA. Customer declined repair today is going to replace dishwasher.

We serviced a

FRIGIDAIRE REFRIGERATOR TM

Model FFHT2022AS1

Near Southampton, Massachusetts 01073

Tito

Job Details: 08/04/2026

Arrived I installed new timer and thermostat tested ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS8

Near Indian Land, South Carolina 29707

Jonathan J.

Job Details: 08/04/2026

"Complaint frosting up on the bottom of the door left side heavier. Found Door liner coming apart and warping gasket, no longer able to seal properly due to the warpage and liner coming apart at bottom of door unit not sealing properly. File number 24451923. Unit non repairable needs freezer door to fix. Part is nla. Customer will receive a phone call within the next 3to 5 business days."

We serviced a

WHIRLPOOL WASHER FL

Model WFW560CHW4

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/04/2026

"Replaced main control both water, inlet valves, door gasket and water pressure sensor. No leakage occurring everything testing properly as of right now."

We serviced a

KITCHENAID M/W OTR

Model KMMS130RPS01

Near Charlotte, North Carolina 28215

Jacob

Job Details: 08/04/2026

Replaced bottom panel.Unit functioning as designed

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS8024SZ0

Near Mint Hill, North Carolina 28227

Jacob

Job Details: 08/04/2026

Complaint:control unresponsive.Dead.Found fuse open/blown.Replaced wire harness/fuse.Tested.Unit now functioning as designed ; used 1 W11397505 (Harness) from stock

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHW08

Near Charlotte, North Carolina 28215

Jacob

Job Details: 08/04/2026

Replaced defrost heater .unit functioning as designed

We serviced a

MAYTAG WASHER TL

Model MVWB835DW3

Near Monroe, North Carolina 28110

Jacob

Job Details: 08/04/2026

Originally diagnosed rotor stator and gearcaseEncountered stripped bolt and will need a new wash plate and 7/16 bolt.; ordrng 1 W10752187 (Bolt) and 1 W10902814 (Wash plate)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ00

Near Carver, Massachusetts 02330

Dan

Job Details: 08/04/2026

"Verified customer complaint, water leaks from rc ice maker when water dispenser is in use. Refrigerator inlet valve needs to be replaced. Verified freezer temp warmer than desired temp of 0 degrees, found evaporator fan needs to be replaced. The upper draw in freezer not pulling out, left hand upper pan adapter needs to be replaced. ; ordrng 1 W11452196 (Evaporater fan motor) and 1 W10341329 (Refrigerator inlet valve) and 1 W10850332 (Left hand upper pan adapter)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4107SW0

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 08/04/2026

Complaint that the washer is not cycling properly. Found error code F7E1 failed tachometer. Replaced part with TS# W10913953 and unit running normal.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL M/W OTR

Model WMMS3330RZ01

Near Denver, North Carolina 28037

Ryan S.

Job Details: 08/04/2026

Customer complained ui screen not working. Confirmed complaint. Can hear chimes from button inputs. Light works. Replaced pre id control/display. Unit now working as designed.

We serviced a

MAYTAG WASHER TL

Model MVW5435PW0

Near Plymouth, Connecticut 06782

Jimmy R.

Job Details: 08/04/2026

"Ran washer and found unit would start then go right to done never sensing or filling, ran diagnostics and found errors f7e1 tachometer missing or wrong signal found actuator not advancing when in a cycle. Replaced actuator and recalibrated unit ran a wash then a spin finding all operations now working to specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF5333PZ03

Near Southbridge, Massachusetts 01550

Glenn

Job Details: 08/04/2026

Installed water valve tested still did not dispense water. Check for voltage to valve has 120 V Found something is blocking the water dispenser line after the fill valve 24443722 Oder part. Customer will be home ; ordrng 1 W11677725 (Water line dispenser)

We serviced a

MAYTAG WASHER TL

Model MVWB835DW4

Near Enfield, Connecticut 06082

Chris B.

Job Details: 08/04/2026

"Replaced all parts and unit running normal. Ran diagnostic, calibration and quick cycle and all tested great."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706EBS01

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 08/04/2026

Came to install parts ordered by previous tech. Installed adapter to icebox fan/maker assembly. Installed new drain tube to ref section drain system and vaccumed out water avd ice in ref. Customer paid in previous ticket(this ticket does not reflect charges just description of call and work)

We serviced a

KITCHENAID DISHWASHER

Model KDTS434SPS0

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 08/04/2026

Customer compared handle loose. Installed new handle. Handle is now working as designed.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4307SW0

Near Burrillville, Rhode Island 02859

Lee

Job Details: 08/04/2026

Customer states unit continues to drain confirmed issue replaced control tested okay

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRTX5419SW00

Near Cumberland, Rhode Island 02864

Lee

Job Details: 08/04/2026

"Customer states fridge was moved and found water under fridge, unable to duplicate any issues, there is no ice/water dispenser in fridge, checked defrost drain is okay."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Central Falls, Rhode Island 02863

Lee

Job Details: 08/04/2026

"Customer states unit goes from sense to done confirmed issue found faulty capacitor and actuator replaced both tested okay.; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT314TFDW03

Near Leicester, Massachusetts 01542

Glenn

Job Details: 08/04/2026

ALLOW 2 HRS No frost pattern and Found low amps at compressor.54 and low wattage.68 which indicates a gas leak. Order parts and test for leaks with nitrogen ; ordrng 1 W11579351 (Evaporator) and 1 W11580057 (Compressor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Auburn, Massachusetts 01501

Glenn

Job Details: 08/04/2026

Went to install control board and discovered that the work order was created incorrectly and was created as a COD customer called extended warranty has been on hold for quite some time. Customer canceled appointment. . Instructed customer to get the order created correctly and send it back to advantage appliance.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636SZ00

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 08/04/2026

Replaced cracked reservoir.Unit functioning as desiged

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near North Providence, Rhode Island 02911

Lee

Job Details: 08/04/2026

"24447507 Customer states unit runs when door is open or closed, confirmed issue found blue wire going to door switch shorted to ground unit would need new harness but safety said do not repair, left unit unplugged 24354628 safety will contact customer"

We serviced a

WHIRLPOOL DRYER

Model MED5630HW1

Near Plymouth, Connecticut 06786

Jimmy R.

Job Details: 08/04/2026

"Installed new dum,bulkhead and repair kit ran dryer and unit is now running properly and all functions are working to manufacture specs"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 08/04/2026

"Tested unit and found middle draw would only come out half way and would get stuck, found wheels getting caught on the back of the rail from it falling off track. Removed rack and reinstalled properly checked all racks and ran unit threw a wash cycle, unit is now operating to manufacture specs"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPS7024RZ0

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 08/04/2026

"Tested unit and found machine erroring out f6e1 communication error from controls, cleared errors and ran a Self test finding unit coming back up with the f6e1 error. Checked controls and found boards not communicating with each other causing the erroring replaced both boards and recalibrated machine ran a wash cycle and unit is now working to manufacture specs"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 08/04/2026

"Ran dryer and found unit would not spin drum it would just lock up and shut off, removed top and found felt seal had gotten bunched up under drum causing it to stop rotating fixed seal and unit is now tumbling and working to manufacture specs"

We serviced a

WHIRLPOOL WASHER FL

Model WFW5720RW0

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 08/04/2026

Installed new lock and strike ran washer threw a cycle and unit is now operating to manufacture specs

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 08/04/2026

Installed all new controls and recalibrated unit washer is now coming on and lighting up each cycle normally. Ran a wash and spin finding unit is now working to manufacture specs

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Waterbury, Connecticut 06704

Jimmy R.

Job Details: 08/04/2026

Tested dryer and found door would pop open when running a cycle causing it to stop. Checked door and found hinges loose bending door outward and not hitting door switch. Adjusted door and it is now hitting switch and staying closed. Wile checking door found inner drum paint peeling off and bubbling advised customer they may not cover drum and paint issues I will submit a new drum and and find out. Ordering one drum parts tentative p/a ; rqstng P&A on 1 W10545923 (Drum)

We serviced a

MAYTAG WASHER TL

Model MVWC465HW2

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 08/04/2026

"F0e5 out of balance and over loadingFound the hub stripped ,replaced with ts and calibrated and ran diagnostics Also ran load of towels wet and spinAbided cleaning once a month and only load 3/4 way; used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KFIS20XVBL8

Near Waterbury, Connecticut 06710

Jimmy R.

Job Details: 08/04/2026

"Tested unit and found display showing temp alarm fridge temp above 40 and freezer operating normally, checked air flow and found freezer fan running and blowing air fridge fan not running and ice maker not working. Ran diagnostics and fridge fan is running in diag cycled ice maker and reprogrammed unit canceled out diagnostics and all fans are now working and blowing air ice maker is cycling and filled with water. Advised customer to watch unit and give 24 hrs so temps can regulate fridge and freezer are operating normally"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDHV00

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 08/04/2026

"Installed augar,yoke, spacer gasket soilnoid and gasket When in icemaker found pinched wire on yellow Cust wants repaired ; ordrng 1 WPW10300024 (W10884720)"

We serviced a

KITCHENAID RANGE

Model UVL6036JSS2

Near Plymouth, Massachusetts 02360

Aimee

Job Details: 08/04/2026

Replaced bulbs and housing and tested complete Didnt notice any flicker was on back 2.

We serviced a

GLADIATOR FREEZER

Model GAFZ30FDGB06

Near Kingston, Massachusetts 02364

Aimee

Job Details: 08/04/2026

Installed control harness freezer and new thirmister. Thing were frozen when arrived Has only few things in freezer. Put on fast freeze

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Kingston, Massachusetts 02364

Aimee

Job Details: 08/04/2026

Found freezer and the top lights and freezer is out And the door gaskets is torn ; ordrng 2 W10407212 (Gasket fridge)s

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOEC530SPS00

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 08/04/2026

"Replaced turntable motor, motor adapter and turn shaft tested all"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS6

Near Marion, Massachusetts 02738

Dan

Job Details: 08/04/2026

". Customer insisted unit be excahnged , parts left on unit. . Job is complete"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ07

Near Rochester, Massachusetts 02770

Dan

Job Details: 08/04/2026

"While replacing the door light switch, had a difficult time trying to reconnect the wires to terminals, wires are too short. Called tech support to see if any recommendations as far as replacing the harness. No wire harness is available. Whirlpool tech line Case# 24450684. Job is complete."

We serviced a

JENN-AIR REFRIGERATOR FDB

Model JFFCC72EHL04

Near Suffield, Connecticut 06093

Chris B.

Job Details: 08/04/2026

Complaint that the ice maker stopped making ice. Found error code E2. Ran diagnostic tests and cannot reach home position. Replaced Ice Maker and it cycled ok and water fill passed too. Unit running normal.

We serviced a

WHIRLPOOL DRYER

Model WED4307SW0

Near East Windsor, Connecticut 06016

Chris B.

Job Details: 08/04/2026

Complaint that the dryer is not heating properly. Found loose connection on the L2 side. Adjusted and tighten connections and unit running normal.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4307SW0

Near New Bedford, Massachusetts 02745

Dan

Job Details: 08/04/2026

"Verified customer complaint. Found F7 E1 fault tachometer missing or wrong signal. Diagnostic self test does not complete, faults F7E1? Actuator and clutch kit need to be replaced. ; ordrng 1 W10913953 (Actuator) and 1 W10721967 (Cam, clutch kit)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Providence, Rhode Island 02903

Lee

Job Details: 08/04/2026

"Customer states dispenser does not work properly confirmed issue, replaced dispenser tested okay.; used 1 W11412300 (DISPENSER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Dartmouth, Massachusetts 02747

Dan

Job Details: 08/04/2026

"Found the dishwasher was drawing, fault is F7E1 wash motor failure. Replaced motor/sump assembly. Found water leaking from the heater gasket and nut. Do not have the heater on truck, need to order the heaters/nuts. ; ordrng 1 W11537778 (Heaters/nuts), used 1 W11416362 (MOTOR/SUMP) from stock"

We serviced a

LG WASHER TL

Model WT7600HWA

Near Westfield, Massachusetts 01085

Tito

Job Details: 08/04/2026

"Arrived I found Valve leaking,quoted , cx declined estimate"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRFC236SPS02

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 08/04/2026

"Customer complained icemaker tray broken off, model number on Ticket wasnt the one sent in, input correct model. Confirmed tray broken.ordering ice maker, informed customer office will call when parts come in. ; ordrng 1 W11788019 (Icemaker)"

We serviced a

KITCHENAID ICEMAKER

Model KUID508HPS01

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 08/04/2026

Came to install parts ordered by previous tech recirc house tech. Installed parts. Unit filled and compressor started unit started cycling water and ice forming. Verified proper operation.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KFCS22EVMS8

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 08/04/2026

"Customer complained ice buildup in freezer. Found clogged duckbill . S38253 Duck Bill - 100% Parts Coverage More than 5 Years. Per service pointer.. W10632338E, s-code S38253. Parts paid. Quoted labor. Collected via card. Scheduled return call with customer. ; ordrng 1 W10619951 (Tube kit)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Cranston, Rhode Island 02905

Lee

Job Details: 08/04/2026

"Customer states unit continues to drain, confirmed issue found error for pressure sensor, replaced control tested okaySpecial Project S153EB"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4307SW0

Near Glocester, Rhode Island 02857

Lee

Job Details: 08/04/2026

"Customer states lid is locked cycle wont start, ohmed out drain pump at 4.5k ohms, replaced off truck, now unit only drains, need to replace control as well.Office will call when parts are in.; ordrng 1 W11836790 (Control board), used 1 W10919003 (DRAIN PUMP) from stock"

We serviced a

MAYTAG WAHSER TL

Model Mvwc565fw1

Near Westfield, Massachusetts 01085

Tito

Job Details: 08/04/2026

"Arrived I installed new actuator,recalibrated tested ok,, discount by JK"

We serviced a

MAYTAG WASHER TL

Model MTW4205SW0

Near Agawam, Massachusetts 01030

Tito

Job Details: 08/04/2026

"Arrived I found control,harness,actuator and pump failed I installed new parts tested ok"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRV986FDEM01

Near Worcester, Massachusetts 01604

Glenn

Job Details: 08/04/2026

Found in diagnostics the control is not recognizing the right door or freezer door switch opening and closing tried door switch from truck stock. It did not fix. Suspect faulty controlled board. This occurred shortly after we installed the new board order parts.; ordrng 1 WPW10675033 (Control) and 2 W11396033 (Door switches)s

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Worcester, Massachusetts 01604

Glenn

Job Details: 08/04/2026

"Replaced broken wiring, harness tested all OK ; used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

GE FREEZER

Model ZIF24INPNAII

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 08/04/2026

Complaint that the freezer is not cooling properly. Found compressor issues. Customer wanted a second opinion about the compressor problem before going through GE. Collected trip fee. CC.

We serviced a

MAYTAG WASHER TL

Model MVW7230HW0

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 08/04/2026

"Customer complained unit making really loud noise, then wont finish cycle. Fiund f7e4, and f6e3Found gearcase failed rotor coming off avd all parts covered in oil. Was able to remove wash plate /agitator, and gearcase came off inner basket. Ordering gearcase, stator, clutch, slider and rotor. Keeping control board as use on return call. Scheduled return call with customer. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"

We serviced a

KITCHENAID RANGE

Model KSES430SPS0

Near Lakeville, Massachusetts 02347

Dan

Job Details: 08/04/2026

"Connected to wi-fi, performed over the air software update successful to version 5.0.0. The range is operating properly. Job is complete."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3236RZ00

Near Charlotte, North Carolina 28269

Ryan S.

Job Details: 08/04/2026

Customer complaint unit freezes then goes up to 22? or so then freezes again. Found unit getting stuck in defrost. Ordering control board. Inforned Customer office will call when parts come in. ; ordrng 1 WPW10317076 (Control board)

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 08/04/2026

Complaint:cx states called/reported needing plumber believing was pipe in wall.Plumber stated it was washing machine leaking.Upon running diagnostics cycle verified unit was not leaking and leak was indeed at pipe in wall.

We serviced a

KITCHENAID RANGE

Model KDRS467VSS04

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/04/2026

"Complaint unit not sparking on the center igniter front all the igniters are going click click click whenever theyre turned on even when flame is lit I found reignition igniters are failing. I found harness sparking out underneath going to the igniters. Will need the orifice holders that come with new igniters as well. Also, customer is getting an F2 E one touchscreen stuck button error. Message will need membrane and membrane control. Seven parts needed as of right now. No additional issues of oven is heating perfectly fine for customer. Everything else is operational. Customer is currently only able to use two burners on the cooktop. The rest are nonfunctional or go click click; ordrng 2 WPW10364555 (Orifice holder an ignitor assembly fr fl)s and 3 WPW10364556 (Orifice holder fc rr rL)s and 1 W10282659 (Orifice holder rc) and 6 W11601369 (Ignitor)s and 1 WPW10116104 (Membrane) and 1 WPW10298119 (Control) and 1 W10507834 (Spark harness)"

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/04/2026

"Complaint washing machine, not starting a cycle, acting strange and weird, making no noise whatsoever continue to lock and then just sits there for hours with the lock light on found complaint true replaced main control unit now working properly control board cycle. Everything working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF5333PZ03

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 08/04/2026

Installed new resvoir and tested for leaks Cust needs to replace the water filter also

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ17

Near Clover, South Carolina 29710

Ryan S.

Job Details: 08/03/2026

"Upon arrival customer said unit refrigerator never gets below 40?, found full frost pattern and no frost buildup. Found compressor running and evap fan running. Unit was 41? in ref 0? in freezer. Ran diagnostics and found main control error. Ordering main control board. Scheduled return call with customer. ; ordrng 1 W11546690 (Control)"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Worcester, Massachusetts 01604

Glenn

Job Details: 08/03/2026

Customer wants reschedule for Tuesday afternoon; schdld next appmnt for 8/4 TUE PM

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Worcester, Massachusetts 01606

Glenn

Job Details: 08/03/2026

Replaced icemaker control board evaporator fan with harness in both the freezer and refrigerator sections dip pan and door seal. Tested all ok

We serviced a

BOSCH DISHWASHER

Model SHE53T55UC07

Near Worcester, Massachusetts 01605

Glenn

Job Details: 08/03/2026

Call customer no answer sent a text and left a message arrived at the customers home. No one is answering the door. Jenny at the office was also unable to reach the customer tagged the door.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC136SPS00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 08/03/2026

Complaint refrigerator foot roller is broken as gouged floor during install. I replaced all previously ordered parts both rollers no additional issues found everything working fine leveled refrigerator properly

We serviced a

WHIRLPOOL WASHER FL

Model WFW560CHW4

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/03/2026

Complaint washing machine leaking. I found error codes F8e1 lo fill long fill f3e1 water pressure sensor error f0e2 over suds f0e1 load in washer during clean cycle I found a diagnostic cycle valves are not turning off staying activated until unit is unplugged ordering associate water parts; ordrng 1 W11316246 (Pressure switch) and 1 W11549931 (Acu) and 1 W11688994 (Inlet valve) and 1 W11688995 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS315SDHZ08

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 08/03/2026

Replaced all previously ordered parts I replaced water filter housing installed customers brand new water filter that they provided no leakage occurring unit dispensing water from door perfectly fine now and filling icemaker tray with water icemaker cycling perfectly fine no further issues reported by customer at this time either

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near West Bridgewater, Massachusetts 02379

Aimee

Job Details: 08/03/2026

"In Warrenty Found leaking from hose under washer ,replaced and tested"

We serviced a

MAYTAG DRYER

Model MED8630HC2

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 08/03/2026

Replacd failed console.Tested.Unit functioning as desiged

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Charlotte, North Carolina 28227

Jacob

Job Details: 08/03/2026

Ice maker failure.Tines broken.Impellers snapped and broken.Emmiter has intermittent flicker.; ordrng 1 W10870822 (Emmiter) and 1 W11129522 (Bucket) and 1 W11658802 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHB01

Near Rock Hill, South Carolina 29732

Ryan S.

Job Details: 08/03/2026

"Cuddles want home. Called Deb, was told I could install part without hi home. Installed new filter housing. Unit not leaking anymore. Verified proper operation."

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF260BEAESR/AA

Near Fort Mill, South Carolina 29708

Ryan S.

Job Details: 08/03/2026

"Customer complained unit stopped cooling but started cooling again. Found full frost pattern, al fans running. Making ice. Found compressor bad a loud noise when starting but is currently running. Informed customer compressor is probably going out. Call Samsung to check for extended warranty. Collected trip fee."

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