Service History 328

We serviced a

GE REFRIGERATOR

Model GFE28GYNIFS

Near Foxborough, Massachusetts 02035

Aimee

Job Details: 09/10/2024

Found needs 2 light s fridge 2 freezer; rqstng P&A on 4 WR55X25754 (Led)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mooresville, North Carolina 28117

Jenn F.

Job Details: 09/10/2024

Complaint lights issues in the fridge. Found all top LEDs and the freezer LED barely on. Replaced all LEDs tested ok. ; dspstn on spec-tagged invntry: 1 W11683243 MODULE LED

We serviced a

MAYTAG FREEZER

Model MZF34X16DW09

Near Kershaw, South Carolina 29067

Jonathan J.

Job Details: 09/10/2024

I replaced power cord test operations unit unit is actively cooling and producing a frost pattern upon departure. No additional issues heard or found at this time.

We serviced a

MAYTAG DRYER

Model MEDB835DW2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/10/2024

Complaint dryer making loud squealing noise during operation. I found complaint true I found idler pulley was locked up causing complaint. I replaced idlers and rollers tested operations not issues found or abnormal noises heard dryer is heating perfectly fine as of right now.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 09/10/2024

"They had vent cleared and still taking longer to drive then it used to, unit is tumbling, heating and with good airflow to the vent box installed on vent line, they clean it regularly.. running cycle on arrival. Extended tumble, cottons (regular temp) and cottons sensor dry.. unit functioning fine. With decent flow still removed lower vent and that was not cleaned banged out and had substantial amount of lint. Unit is functioning properly so may have been enough to reduce flow below usual efficiency. Suggest with use to clean/replace once a year. lolWas a bit of lint behind/ under unit, not all from cleaning vet, swept up. No additional charge."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 09/10/2024

Replaced module and verified operating properly

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Plainfield, Connecticut 06354

Amanda R.

Job Details: 09/10/2024

It cooled normally for about a week and a half then lost complete cooling replaced low side reading -20 nitrogen tested with 250psi no leaks repalced filter dryer ; used 1 R600A (R600A 14.8 OZ) from stock

We serviced a

AMANA RANGE

Model AGR5630BDW1

Near Sterling, Connecticut 06377

Amanda R.

Job Details: 09/10/2024

Bake and broil not sparking shut off on valve in on position checked voltage coming out off spark module no voltage quoted for control

We serviced a

LG RANGE

Model LREL6323S/01

Near Plainfield, Connecticut 06374

Amanda R.

Job Details: 09/10/2024

The front left burner not working all others burners ok ; rqstng P&A on 1 Mee62385201 (Burner) and 1 Ebf62174907 (Switch)

We serviced a

LG WASHER

Model WT7005CW

Near Bozrah, Connecticut 06334

Amanda R.

Job Details: 09/10/2024

Wat r leaking from there stand pipe behind unit

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS3

Near Windham, Connecticut 06226

Amanda R.

Job Details: 09/10/2024

Replaced wire harness and terminal block

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Windham, Connecticut 06256

Amanda R.

Job Details: 09/10/2024

Not cooling in ff section frost in freezer door might have been left open cleared damper holes of ice set temps at recommended

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Mooresville, North Carolina 28117

Jenn F.

Job Details: 09/10/2024

"Complaint water dripping into the tub and water filling up. Customer unplugged the unit and shut the water off, has not noticed any further dripping. Customer is on well water. They just cleaned the valve filter recently. Ran diagnostic, all unit tested ok. Calibrated the control. Adjusted the drain hose. Tested ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near York, South Carolina 29745

Mitch H.

Job Details: 09/10/2024

Removed and replaced left refrigerator door. Transferred all dispenser and other parts from old door. Old door was dented in a couple of places. Found that new door has some marks on it out of box. Marks appear to be in the actual finish of the door and were not visible until shrink wrap was removed. Took pictures of marks and showed to customer. She said this is the third refrigerator she has had and is going to talk to Home Depot. Did not want another door ordered.; used 1 W11518693 ( Left refrigerator door) from stock

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Mooresville, North Carolina 28117

Jenn F.

Job Details: 09/10/2024

"Complaint dryer doesnt fully dry on lower heats for towels. Tested dryer, heating normally. Advised customer on load size and temp settings. Tested ok."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ3

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/10/2024

"Checked and found oven door gasket pulled out at bottom left corner. Clip pulled out of gasket. Removed and replaced gasket, all operating properly."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 09/10/2024

"On arrival found thermal fuse blown, replaced fuse from t/s. Tested and found heater not cycling off causing dryer to overheat. Checked heater, not shorted and tests good. Replaced cycling thermostat, tested, no change. Ordering timer and temperature control switch. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WPW10185982 (Timer) and 1 W11050715 (Temperature control), used 1 WP3387134 (Thermostat), and 1 WP3392519 (Thermal fuse) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chaplin, Connecticut 06235

Amanda R.

Job Details: 09/10/2024

Complaint didnt spin out clothing or towels ran drain and spin went through fine started normal cycle washed but didnt spin clothing out when starting on drain and spin going straight to done ; ordrng 1 W11395618 (Capacitor) and 1 W11481722 (Actuator) and 1 W11513246 (Control)

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX10

Near Mooresville, North Carolina 28117

Jenn F.

Job Details: 09/10/2024

Complaint slow ice production. Ran test 120 harvest states bin full. Ran test 97 ice fill valve comes on no water. Test 66 fill tube heater. Ran for 10 minutes then test 97 still no water. Advised to replace the fill line with heater. Sr# 7739884948; ordrng 1 W11515313 (Fill tube with heater)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near West Hartford, Connecticut 06110

Chuck M.

Job Details: 09/10/2024

Customer complaint is that dryer was not turning. Confirmed and found belt broken. Replaced using repair kit. Tested and showed customer it works. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS04

Near West Hartford, Connecticut 06117

Chuck M.

Job Details: 09/10/2024

Customer complaint is that ice maker stopped making ice. Ran diagnostics and found error code E5. Replaced ice maker and advised customer to allow time for ice production. ; used 1 W11658802 (ICE MAKER) from stock

We serviced a

WHIRLPOOL OVEN

Model KFGG500EWH2

Near West Hartford, Connecticut 06119

Chuck M.

Job Details: 09/10/2024

Customer complaint is that oven was not heating. Confirmed and pulled oven out to run test. Unplugged range and removed rear panel. Plugged back in and set oven to bake at 350 degrees. Oven started heating. Possible stuck bake relay. Oven is working. Showed customer it works.

We serviced a

KENMORE DRYER

Model n/a

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 09/10/2024

Customer declined on having the dryer looked at due to that the noise is no longer present.

We serviced a

GE REFRIGERATOR

Model ZFSB26DRGSS

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 09/10/2024

Complaint that the refrigerator is not making ice. Found ice lodge in the arm causing the ice maker not to turn. Mentioned to the customer that the ice maker is broken on one of the tooth as seen in the pics and they would need replacing. Quoted parts and labor. Customer is not interested now to fix and will let us know.

We serviced a

KENMORE REFRIGERATOR

Model ="106.51789413"

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 09/10/2024

Replaced part. Adjusted temps to proper location. Unit running normal. Unit cycled properly. Mentioned to the customer to keep an eye on the ice production.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 09/10/2024

Her replaced all previously ordered parts tested operations latch is latching just fine washing machine is operating normally.

We serviced a

WHIRLPOOL DRYER

Model WED6620HW1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 09/10/2024

"Complaint dryer making squealing noise not drying clothing. Properly is getting hot though.. I found drum gasket was falling off had to become loose so I glued it back together. I found idler pulley had failed and completely locked up operations after replacing component kit no further issues with dryer at this time dryer has decent airflow. Customer stated that the hose and the middle is collapsed though.; used 1 4392067 (DRYER REPAIR KIT), and 1 WPY055980 (HI TEMP ADHESIVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM06

Near Somers, Connecticut 06071

Gary V.

Job Details: 09/10/2024

"Inspected and found compressor running but tiny coil section frosted, unit needs sealed system overhaul, including possible leak in evaporator , will order parts and call for return date. Unit is a built in style and customer will have unit pulled out and accessible on return trip.; ordrng 1 W11572047 (Evaporator) and 1 W11628587 (Compressor) and 1 876765 (Tubing kit)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near China Grove, North Carolina 28023

Jenn F.

Job Details: 09/10/2024

Replaced the sump assembly and main control board. Leak checked. Ran diagnostic. Unit tested ok.

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Winsted, Connecticut 06098

Ruben C.

Job Details: 09/10/2024

"Checked unit ohm test on sensor normal Bake intron is intermitent and control blank out has to reset to work ordering main control spark module and ignitor cust moved unit out has new floor he will do same on next visit; rqstng P&A on 1 W11100100 (Control) and 1 WPW10324262 (Oven ignitor) and 1 W10860916 (Spark module), dspstn on spec-tagged invntry: 1 WPW10181986 SENSOR"

We serviced a

MAYTAG WASHER

Model MVWC465HW0

Near Hopkinton, Massachusetts 01748

Aimee

Job Details: 09/10/2024

"Found the model and serial worn off model and serial took photoFound the hub stripped couldnt remove the wash plate ,will need to be cut out.Needs hub and Gearcase with suspension rods.In hall way second floor with hard wood floors.Cust will need to make accessible. Removing dryer from closet And sign waiver for hard wood floors.I explained to wife; rqstng P&A on 1 W10836692 (Agitator) and 1 W10846191 (Washplate) and 1 W10528947 (Washer hub) and 1 W11454372 (Gearcase) and 1 W11217817 (Suspension rods)"

We serviced a

KENMORE WASHER

Model ="100.28132412"

Near Hopkinton, Massachusetts 01748

Aimee

Job Details: 09/10/2024

F2e1. Stuck buttonF5e2. Latch Needs latch and ui Washer old and rusting out Cust buying new

We serviced a

GE REFRIGERATOR

Model GTH18GBDDRWW

Near Somers, Connecticut 06071

Gary V.

Job Details: 09/10/2024

"Installed new fan motor and cycled, tested fine."

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG

Near Milford, Massachusetts 01757

Aimee

Job Details: 09/10/2024

"Samsung factory has replaced 2 doors has been replaced , and a leak kit stil leaking a erratically Leaks right side drips.Found the water fall loose and ordering new center spray arm; rqstng P&A on 1 DD97-00501E (Waterfall spray) and 1 DD93-01014A (Moldifold)"

We serviced a

JENN-AIR RANGE

Model JES1750ES0

Near Mendon, Massachusetts 01756

Aimee

Job Details: 09/10/2024

"Found the element split, replaced and pre heated to 350; used 1 W10779716 (Bake element) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Franklin, Massachusetts 02038

Aimee

Job Details: 09/10/2024

Found needs spin basket and Gearcase.The spin basket covered for 120 monthsExplained spin basket wouldnt need to call whirlpool Advised to purchase new.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 09/10/2024

Customers complaint is washer starts then goes to done. Ran diagnostics found f7e1. Found faulty actuator. Replaced and tested all checks ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWP3

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 09/10/2024

Customers complaint is dishwasher leaking. Found gasket on right side came out of the grove about 12 inches was able to reinstall. Found middle wash arm not connected all the way was able to reinstall and run self test and all checks normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF300ESS01

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 09/10/2024

Installed new valves and tested water flowing as fast as supply water. Customer must fix house plumbing so water will flow faster. ; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 09/10/2024

"Dishwasher not cleaning properly or drying. Ran automatic test and put amp probe in heater circuit and found heater drawing 0amps and wash motor running weak. Ohmed out heater at control on p4 connector pins 3,4 found 13.5 ohms will order new control and motor sump assy. ; ordrng 1 W11460945 (Motor sump assy) and 1 W11506012 (Control)"

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 09/10/2024

"Called techline explained issue . Unit is getting an extra amount of gas come out after any burner is cut on . Gas amount is low amount, extremely high amount, then regulated to normal to setting either low or high. Techline said it could only be the regulator or the supply giving issues, due to regulator being changed techline says customer needs to be checked by someone other than gas company since gas company has came out already. Have someone with gas manometer at cooktop come check it. Sr#7739883686 Called customer to relay information from whirlpool techline."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ11

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 09/10/2024

Damper making loud noise when cycling. Replaced and tested all checks ok. ; used 1 WPW10594329 (DAMPER CNTRL) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 09/10/2024

Dishwasher not cleaning. Wash motor only hums. Replaced sump assy and tested all checks ok. ; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Wallingford, Connecticut 06492

Jimmy R.

Job Details: 09/10/2024

"Checked over unit and found fridge section not cooling freezer holding temps, checked for air flow and found no air getting into fridge section. Tested fan and found no power to freezer fan motor. Checked water dispenser due to customer not getting water and found no water no valve coming on, tested voltage and no power to valve. Placed unit into a diagnostics drain valve and fan motor both coming on when in a test, tested power from control to fan no valve no power coming out unit needs new h.v board witch is no long available customer will just replace unit"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Hartford, Connecticut 06114

Chuck M.

Job Details: 09/10/2024

Customer complaint is that dryer takes to long to dry. Checked venting and found it was packed with lint. Cleared and advised customer to secure vent outside to prevent birds from nesting.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 09/10/2024

I replaced damper control tested operation. Damper is quiet as of right now. No additional issues found no cooling issues found either or reported.; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 09/10/2024

"Condensation forming on freezer door, fresh food section and unsure about cooling. I found customers using a digital thermometer to read ambient air temperatures of freezer and fresh food section advised against as refrigerator and freezer both operate off of an average air temperature. I found freezer temperature in ice cream is 0.7?, I found fresh food section is 37? exactly in a jar of salsa, I found condensation forming on freezer door gasket caused by temperature difference and ordering faux felt gasket per manufacturer recommendations from several other services tickets in the past. Cannot find any additional issues with unit at this time. customer stating they do not want repaired since it is so new they only want it replaced. Advise customer that I have to do my due diligence as they called us out for service. ; ordrng 4 W11159728 (Gasket)s"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/10/2024

Complaint frost building up only on the freezer door on one shelf of the door. I found Doris warped. I inspected cabinetry for any damage no damage of refrigerator liner or cabinetry found. I attempted to reform the door. Gaskets unit will need a new door fix. Door is warped. door will be shipped directly to customer. Customer to inspect door for damage and remove all saran wrap from door.; ordrng 1 LW10911757 (Freezer door ss)

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 09/10/2024

Customer complained too much water coming out during steam ran unit issue. Customer said more water came out ordering valve in case valves hanging up schedule. Return call for Monday 12 to 5. Customer needs after one or close to last call.; ordrng 1 W11267102 (Valve)

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 09/10/2024

Customer complaint unit was leaking. Not sure when rain through quick wash. Didnt notice any leaks while draining a little bit of draining into floor hose pump had been pulled loose slightly was able to adjust with due hose clamp verified proper operation

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSM1WW

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 09/10/2024

Replaced all parts and washer running normal. Ran spin and quick cycle and all working properly. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB02

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 09/10/2024

Found a small gap on the top of the door. Rewarmed the gasket so it could sit flush and left the door closed for 20min. and would hold its place. After 20min. its holding its place very well. Customer is glad it is holding. Mentioned to customer to keep an eye on it for the next few days.

We serviced a

SAMSUNG WASHER

Model WA45T3200A

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 09/10/2024

Complaint that the washer is not cycling through to the end. Found error code ub unbalanced. Found bad suspension. Will order parts for a return trip.; rqstng P&A on 2 DC97-16350T (Suspension)s and 2 DC97-16350S (Suspension)s

We serviced a

SAMSUNG REFRIGERATOR

Model RF220NCTASG/AA02

Near Granby, Massachusetts 01033

Chris B.

Job Details: 09/10/2024

"Complaint that the unit is making loud noises and not cooling properly. Found bad door gaskets,flipper assembly, bad control touch panel, sensor, control. Customer decided not to do anything with it due so much work involved. Collected trip fee."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Harwinton, Connecticut 06791

Ruben C.

Job Details: 09/10/2024

Checked unit found damper on right side fell down needs damper ordering set of dampers; rqstng P&A on 1 W11396716 (Dampers)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 09/10/2024

Installed final Gearcase and tested completeRead notes other part installed last week

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 09/10/2024

Customers complaint is washer vibrating. Ran diagnostics found no error codes ran self test and it went through properly. Had customer put a load in and washer shakes bad in spin. Washer is level. Basket has extreme wobble. Needs new basket and suspension. ; ordrng 1 W11513243 (Basket) and 1 W11396716 (Suspension)

We serviced a

WHIRLPOOL WASHER

Model WFW94HEAW0

Near Mansfield, Massachusetts 02048

Aimee

Job Details: 09/10/2024

F6e1. Machine controlF5e2 latchF9e1F0

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Hartford, Connecticut 06112

Chuck M.

Job Details: 09/10/2024

Customer complaint is that ice maker is not working. Ran diagnostics and found error code E5. Used ice make at previous call. Ordered ice maker. ; ordrng 1 W11658802 (Ice Maker)

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US

Near Suffield, Connecticut 06078

Gary V.

Job Details: 09/10/2024

"Inspected and found drain hose broken quoted, and she will call."

We serviced a

SAMSUNG REFRIGERATOR

Model RF268ABBP

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 09/10/2024

"Removed old evap cover and steamed clear ice build up. Replaced evap cover and verified fan operation. There is a second thermistor in n evap, though couldnt be found on parts list. If reoccurs would unite for second thermistor."

We serviced a

GE OVEN

Model JT5500DF4BB

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/09/2024

"Inspected and found f97 for cooling fan, quoted and he will call."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Hebron, Connecticut 06248

Jeremy B.

Job Details: 09/09/2024

Cloths stick under agitator. Was able to remove. Will order new agitator. ; rqstng P&A on 1 W11550891 (Agitator)

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 09/09/2024

Customer complained of broken lid. Confirmed complaint. Replaced lid from pre Id ts. Verified proper operation.

We serviced a

MAYTAG WASHER

Model mvwb865gw0

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 09/09/2024

Customer complained of lots noise during spin and greese/oil on ground . Found oil leaking from gearcase. Ran unit and nouse was from gearcase have little to no oil in it causing loud noise during spin. Quoted repair. Customer denied repair. Collected trip fee via card.

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Wethersfield, Connecticut 06109

Chuck M.

Job Details: 09/09/2024

Customer complaint is that dryer is not drying. Checked voltage from supply and got L1 = 122.2V. L2=36V L1 to L2 = 81V. Electrical issue.

We serviced a

KENMORE WASHER

Model ="796.41532210"

Near Hartford, Connecticut 06105

Chuck M.

Job Details: 09/09/2024

Customer complaint is that washer is leaking from front. Inspected and found water leaking through bellow. Ordered bellow. ; ordrng 1 MDS47123602 (Bellow)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Manchester, Connecticut 06040

Chuck M.

Job Details: 09/09/2024

Customer complaint is that washer would not drain. Then washer drained on its own. Customer started washer and lid locked and water started filling. Ran diagnostics and found error code F9e1 long drain. Attempted to run diagnostics but control is glitching. Attempted quick wash cycle and washer would not start. Ordered control. ; ordrng 1 W11626074 (Control)

We serviced a

WHIRLPOOL DRYER

Model GEW9260PW0

Near Glastonbury, Connecticut 06033

Chuck M.

Job Details: 09/09/2024

Customer complaint is that dryer had a burning smell and would not start. Inspected and found idler and rollers seized and belt broken. Replace repair kit and tested. Showed customer it works. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model JMC8130DDB

Near Middletown, Connecticut 06457

Chuck M.

Job Details: 09/09/2024

Assisted tech with repair.

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW2

Near West Hartford, Connecticut 06110

Chuck M.

Job Details: 09/09/2024

Customer complaint is that washer made a loud noise. Inspected and found gear case leaking and bearings worn. Ordered gear case and wash plate. ; ordrng 1 W11393685 (Gear Case) and 1 W10752283 (washplate)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Newington, Connecticut 06111

Chuck M.

Job Details: 09/09/2024

"Customer complaint is that ice maker freezing up, dispenser is glitching along with interior UI. Container broke due to frozen ice in ice room. Ordered control, auger assembly dispenser assembly and ice container and ice maker. P&A; ordrng 1 DA97-20156B (Ice Container), rqstng P&A on 1 DA94-04603A (Control Board), ordrng 1 DA97-15217B (Ice Maker), rqstng P&A on 1 DA97-12540G (Auger Assembly) and 1 DA97-17296A (Dispenser Chute Assembly)"

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Hebron, Connecticut 06231

Jeremy B.

Job Details: 09/09/2024

Washer not engaging wash. Found f7e4 found play in shaft of gear case slider sticking but magnet secure. Will order new gearcase clutch and slider. ; rqstng P&A on 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11449841 (Gearcase) and 1 W11550891 (Agitator)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 09/09/2024

Returned to install new gearcase and wash plate. Installed parts. Ran unit through diagnostic. Verified proper operation. ; O-emld tckt

We serviced a

GENERAL ELECTRIC RANGE

Model JB645DKWW

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 09/09/2024

"Complaint of cook top cracking, took photos of line on rf burner. Pulled top up and removed burner, line not going through top, is a scratch not a crack, replacement not covered. Customer is satisfied with explanation it is not a crack and burner is usable."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBBC/AA03

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 09/09/2024

"Evap is frosting up again. Explained to customer the repair is to replace the evap cover again, had been fully steamed clear with evap cover and sensor being replaced last visit. Will order parts again and repair.; ordrng 1 DA97-12608A (Evap cover) and 1 DA32-10104N (Sensor)"

We serviced a

JENN-AIR OVEN

Model JES1750ML1

Near Tolland, Connecticut 06084

Gary V.

Job Details: 09/09/2024

"Inspected and found bake element terminal loose and touching ground, tightened and adjusted, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS03

Near Ellington, Connecticut 06029

Gary V.

Job Details: 09/09/2024

"Inspected and found ice maker intermittently overfilling when cycling causing leak down from of inside the fridge, replaced with new ice maker and filled, didnt detect any leaking, please allow 24 hours for ice production.; used 1 W11658802 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near East Windsor, Connecticut 06016

Gary V.

Job Details: 09/09/2024

Installed parts listed and cycled back on and unit started cooling please allow 24 to 48 hours for temperatures to regulate.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 09/09/2024

"Unit was unplugged on arrival. Plugged in and unit went into manual drain. Allowed to finish.Complaint of intermittent filling, intermittent starting not locking/unlocking. Does into drain when going back not diagnostic, still ran calibration cycle even though starting to drain before selected.F1e1, F8e1, F3e1Main control fault, not filling, pressure system fault. Checked lower assy and gear case is also leaking.. Would need a new control and gear case assy. Denied repair. Collected for service call only"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Kershaw, South Carolina 29067

Jonathan J.

Job Details: 09/09/2024

Complaint washing machine making loud grinding noise I found cam has a pulley has a lot of up-and-down play gearcase dropping out is the cause of the issue unit unit will need a gear a pulley and a wash plate. No further issues found with washing machine at this time. Everything else is working fine..; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11449840 (Gearcase) and 1 W11551646 (Nut) and 1 W11510461 (Washplate)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/09/2024

Complaint refrigerators leaking all over the floor in the freezer section from icemaker area. I found complaint true. I found issue caused by poor install of icemaker. I found someone had dug out insulation inside of freezer section for fill tube to go through and stripped out screws of the back wall or fill tube for icemaker attaches Leading to a huge gap for leading to freezing up as well. I applied perm to back wall so that it would seal up air gap I also adjusted tube so it would actually go into icemaker instead of onto floor when icemaker with cycle icemaker was only getting enough water to fill one cube. No issues no other issues found. I tested tube by cycling icemaker no more leaking occurring at this

We serviced a

ELECTROLUX WASHER

Model EFLS527UIW1

Near Simsbury, Connecticut 06092

Ruben C.

Job Details: 09/09/2024

Checked unit found valve is noisy as it calls for water gave cust estimate for valve if cust calls back for repair unit will have to be pulled out of shows stall and make sure water valve close they are older valves took pics

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ5

Near Denver, North Carolina 28037

Ryan S.

Job Details: 09/09/2024

"Customer complained unit kept igniting when lit. Upon arrival said it had stoped and was working. Tried all burners on low and no issues. Checked all switches for sticking , no issues. Verified proper ground. Verified proper operation, left part w customer."

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Denver, North Carolina 28037

Ryan S.

Job Details: 09/09/2024

"Installed new fan , all speeds now working. Verified proper operation."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 09/09/2024

Returned to install new pump and control. Installed parts. Ran unit to fill and wash. Canceled cycle and init drained. Verified proper operation.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 09/09/2024

Customer complaint unit with drain found long drain error found harness to drain pump broken replaced harness from truck stock ran service mode all functions working including drain. Started quick wash cycle verified proper operation. ; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

WHIRLPOOL DISHWAHER

Model WDT710PAHZ1

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 09/09/2024

Customer complain unit would not drain upon arrival found drain line was clogged with tea leaves collected trip fee card

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 09/09/2024

Return to install regulator and gas valve installed parts. All burners are doing issue now burning too high almost no gas comes out and then rushes out and then studies regulator has already been replaced. Tried to call Tech line Tech line service was down putting in for tomorrow so that I can call Techline.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/09/2024

"I replaced all previously ordered parts, tested operations no further issues found with washing machine at this time. All operations are functional and working properly performed a diagnostic cycle as well and you unit went through the diagnostic cycle and drained out properly."

We serviced a

AMANA RANGE

Model AER6603SFW3

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/09/2024

Complaint door will not unlock. Displaying F5 E1 error F5e1 error code was found in fault. History as well. I cleared code found light will not turn off. Main control board has corrosion on it more than likely cause of issue ordering a light switch and an oven latch assembly for the rear as well. Was able to test bake element and broil element in diagnostic cycle elements are all working as well. unit has proper voltage. left oven turned off at breaker before departure. ; ordrng 1 W10627802 (Switch) and 1 W11536797 (Control) and 1 W10107820 (Latch)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS2

Near Avon, Connecticut 06001

Ruben C.

Job Details: 09/09/2024

Replaced control and touchpanel control tested operation normal ran diagnostics normal washing and draining normally

We serviced a

GENERAL ELECTRIC DRYER

Model GFD55ESSN3WW

Near Meriden, Connecticut 06450

Ruben C.

Job Details: 09/09/2024

Checked unit found felt around back of drum tearing in one spot ordering drumk; rqstng P&A on 1 WE21X29724 (Drum)

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Cheshire, Connecticut 06410

Ruben C.

Job Details: 09/09/2024

"Checked unit found drain pump seized bearing are faulty binding tub could not get washplate off ordering tub gearcase washplate and drain pump; ordrng 1 W11396717 (Drain pump), rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11662156 (Tub ring) and 1 W10752187 (Screw) and 1 W11178224 (Basket) and 1 W10902814 (Washplate)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Cheshire, Connecticut 06410

Ruben C.

Job Details: 09/09/2024

"Checked unit found leaking from drain pump replaced drain pump still leaking sump assy that was just installed on 9/4 is not holding drain pump tight enough ordering new sump pump assy; ordrng 1 W11613480 (Sump pump), used 1 W10876537 (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near New Britain, Connecticut 06051

Ruben C.

Job Details: 09/09/2024

Checked unit found strike broken not locking replaced strike tested operation normal ran cycle normal; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM08

Near Farmington, Connecticut 06085

Ruben C.

Job Details: 09/09/2024

Replaced control and damper tested operation normal informed cust not to put items too close to damper

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Granby, Connecticut 06090

Gary V.

Job Details: 09/09/2024

"Concern was leak. Inspected and found customer replace the drain hose., cycled unit and didnt find any issues. No leaks or problems at this time."

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Suffield, Connecticut 06078

Gary V.

Job Details: 09/09/2024

"Inspected and idler pulley, broken and replaced cycle tested fine?; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Suffield, Connecticut 06093

Gary V.

Job Details: 09/09/2024

"Inspector and found oil leaking out of the gearcase, quoted, and he will call."

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