Service History 323

We serviced a

GENERAL ELECTRIC WASHER-DRYER COM

Model GUD27ESSM1WW

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 08/29/2024

Installed new motor and belt with shifter tested spin completeAdvised customer to stop overloading the washer .

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Thompson, Connecticut 06262

Amanda R.

Job Details: 08/29/2024

Replaced compressor and added up filter dryer vacuumed system down recharged with 5.25oz r134a set temps at recommended ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock

We serviced a

SAMSUNG WASHER

Model WA50R5200A/US

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 08/29/2024

"Complaint that it didnt wash the clothes and stopped. At arrival found dial set to clean wash but had clothes in it. Ran all diagnostics cycles and water valves, agitation, drain and spin working properly. Found error code ub seems that the unbalanced was due to clothes in the washer when running clean cycle. No issues found with the unit."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GBS0

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 08/29/2024

Complaint that the dishwasher is not cycling correctly. Ran diagnostic cycle and all working normal. No issues found.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB02

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 08/29/2024

At arrival found new door in great shape. Replace door and heated up the gasket to set memory for a proper seal. Freezer sealing great and mentioned to the customer to keep door closed for an hour or so as gasket holds its place.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 08/29/2024

Complaint that the dishwasher is leaking and wont finish a cycle. Found leaking at the sump pump and got to the connections. Control board acting up not running diagnostics as it should. Will order parts for approval. ; rqstng P&A on 1 W11306302 (Control Board) and 1 W11665769 (Wash Pump)

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Springfield, Massachusetts 01109

Chris B.

Job Details: 08/29/2024

Complaint that the unit caught on fire in the oven side. Found bake element failed and harness wire burnt at the terminal ends to the connection at the bake element. Called Safety Department for updates SR#7739795631. Mentioned to the customer that the range cannot be use in the meantime til problem will be repaired. No fire damages present and no evidence of any damage to the home. Quoted parts and labor. Customer said that they should have extended warranty and they will verify before fixing it. No trip charge collected by Safety Call.

We serviced a

GE DISHWASHER

Model n/a

Near Springfield, Massachusetts 01107

Chris B.

Job Details: 08/29/2024

Complaint that the dishwasher is not cycling. Found heavy rodent infestation. Collected trip fee.

We serviced a

SAMSUNG DISHWASHER

Model DW80R506OUS/AA00

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 08/29/2024

Installed new sump&motor plus gasket ran unit thew a wash cycle and checked all connections and operations found unit now washing and working to specs

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW08

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 08/29/2024

Installed all new parts and heated door gaskets to seal tested cooling and unit is now working to factory specs ; dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV07

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 08/29/2024

"Complaint heavy Frost building up on right hand side rail, light switch not turning on frozen over I found complaints true I suspect customer having issues closing door properly as right hand side rail keeps hanging up, not allowing door to close fully when soft closed. If you slam the door door close all the way. But must slam.; ordrng 2 W11658402 (Slides)s and 1 WPW10330993 (Bracket) and 1 WPW10330991 (Bracket) and 1 Rivetgun (Rivet gun)"

We serviced a

HOTPOINT WASHER

Model HTW240ASK6WS

Near Enfield, Connecticut 06082

Gary V.

Job Details: 08/29/2024

"Arrived and found model/serial didnt match info in service contract and customer has a hot point washer. Office said to cancel, and inform customer to correct the misinformation with contract company."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Somers, Connecticut 06071

Gary V.

Job Details: 08/29/2024

"Inspected and found F6e3 fault, main acu communication, will submit estimate and call.; rqstng P&A on 1 W11624943 (Main acu)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Union, Connecticut 06076

Gary V.

Job Details: 08/29/2024

"Installed parts listed and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11513246 CNTRL-ELEC and 1 W11643701 HARNESS LOWER"

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Franklin, Massachusetts 02038

Aimee

Job Details: 08/29/2024

Wrong parts ordered needs the water fall spray arm.Didnt install part wouldnt fixCalled office was told to send back and put through P and A; rqstng P&A on 1 DD97-00501E (Waterfall spray arm)

We serviced a

AMANA REFRIGERATOR

Model ABB2224BRB00

Near Franklin, Massachusetts 02038

Aimee

Job Details: 08/29/2024

"Found the freezer full of frost tested tsat good and fan. Ran for defrost didnt come on Tested element good Need jazz board and defrost termAlready installed control waiting on the harness; ordrng 1 W11260592 (Defrost term and harness), used 1 WPW10503278 (Control) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Columbia, Connecticut 06237

Jeremy B.

Job Details: 08/29/2024

Freezer door rails are worn and ball bearings falling out needs both left and right side rail quoted customer and applied previous money received.

We serviced a

WHIRLPOOL WASHER

Model MVW4505Mw1

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 08/29/2024

"Customer complain unit will not drain found broken harness to drain pump and broken drain pump. Replaced drain pump and harness from truckstop. Unit now draining verified proper operation.; used 1 W11399437 (DRAIN PUMP), and 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

MAYTAG DRYER

Model MED8630HC2

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 08/29/2024

Customers complained unit cuts off with minutes left. And drum keeps spinning after door is opened. Found door switch bad. Ran service dish no issues or error codes present. Ordering door switch. Scheduled return call for 9-6-24; ordrng 1 W11551763 (Door switch)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Kannapolis, North Carolina 28083

Jenn F.

Job Details: 08/29/2024

Complaint the u it does not start and just keeps flashing. Found F9E1 drain fault. Checked at the board to the drain pump open circuit. Found broken wire in the harness. Replaced the harness. Calibrated the control. Tested ok. ; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Kannapolis, North Carolina 28081

Jenn F.

Job Details: 08/29/2024

Complaint lid strike broken in the lock. Replaced the strike. Removed the broken piece from the lock. Tested ok. ; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW09

Near Davidson, North Carolina 28036

Jenn F.

Job Details: 08/29/2024

Complaint the unit will randomly start rattling. Secured and adjusted the tubing in the back by the compressor. Noise is gone. Unit tested ok

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 08/29/2024

Installed new leds and damper all checks ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Mooresville, North Carolina 28117

Jenn F.

Job Details: 08/29/2024

Freezer leds and top leds are out. Called techline Sr# 7739812023 was advised to replace the freezer LED. When replacing the freezer LED with the old single kit the connector fell out of the cavity. Unable to connect light up. Called techline back unit not repairable. Customer to reach out to their warranty or JennAir

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Mooresville, North Carolina 28117

Jenn F.

Job Details: 08/29/2024

Unit will only start to cool after put into diagnostics. Within a few hours will stop. Fan not running on arrival Put into test 57 fan runs fine. After taking it out of test the fan continues to keep running. Called whirlpool techline. Sr# 7739813562 recommend to replace the ui control board. Order part. ; ordrng 1 W11574767 (Ui)

We serviced a

KITCHENAID DISHWAHER

Model KDTE204EPA0

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 08/29/2024

Replaced sump assy and unit tested fine. Ran through diagnostic cycle and completed fine. Heater operation verified.

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 08/29/2024

"Complaint of taking too long to dry, verified unit is heating/tumbling fine. Good airflow at inline vent filter box. That would leave air flow out rest of venting, looks like it might goto roof.Suggest hvac companies for possible vent cleaning, but do not have any direct contacts to give."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Mooresville, North Carolina 28115

Jenn F.

Job Details: 08/29/2024

"Complaint the left side grate is broken. Called techline SR7739814506 per techline advised to replace the grate, functional issue. Customer has a pending order for the grate with whirlpool, was just waiting on service to verify damage to the grate. Customer called whirlpool to have part sent to them. Grate kit W11252165"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 08/29/2024

Dishwasher keeps beeping. The panel willPower in by its self and beep needs new panel. ; rqstng P&A on 1 W11302461 (Console)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 08/29/2024

"Tested and ran diagnostics. Found multiple error codes. F1E1 main control, F9 E1 long drain, and F3E1 pressure system error. Requesting P&A for control and harness. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11603810 (Control) and 1 W11652038 (Harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 08/29/2024

"Checked and found dishwasher leaking from small hole in tub near front under screen. Would need new tub, would also recommend replacement of pump/motor. Requesting P&A for tub, pump/motor, and additional time. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11409866 (Tub) and 1 W11483553 (Seal) and 1 W11460945 (Pump/motor) and 1 2Xtime (2X time)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ12

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 08/29/2024

Checked and found freezer door not closing properly on right side. Slide not moving correctly. Ordering new door slides and rails. Checked part availability and scheduled return for 9/5 AM ; ordrng 1 WPW10284684 (Left hand slide) and 1 WPW10284685 (Right hand slide) and 1 W11658402 (Rail)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL00

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 08/29/2024

Installed all new parts and door and ice bucket pulling in and out properly.

We serviced a

GE RANGE

Model JB860SJ5SS

Near Woodstock, Connecticut 06281

Amanda R.

Job Details: 08/29/2024

Complaint burnt food cooking on front left burner replaced infinite switch

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF705HPS01

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 08/29/2024

Water filter housing leaking by needs new housing. ; ordrng 1 WPW10394053 (Water filter housing)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near West Hartford, Connecticut 06119

Jeremy B.

Job Details: 08/29/2024

Control panel not responding properly and not draining . UI is shorted out. Needs new the drain pump works but overheats and stops needs new pump. ; rqstng P&A on 1 W11460908 (Panel) and 1 W11460962 (UI) and 1 W11412291 (Drain pump)

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Salisbury, North Carolina 28147

Jenn F.

Job Details: 08/29/2024

"Complaint unit used to only make noise counter clockwise, now it is making noise in both directions only in agitation. Ran diagnostics, no stored error codes. In diagnostic testing the unit made a loud squeal in agitate and then motor just hummed. Found the Sheild is damaged, belt fell off and the pulley was loose. Noticed the gearcase starting to leak. Will need new gearcase, agitator and cam. ; rqstng P&A on 1 W11656227 (Agotator) and 1 W11636596 (Filter) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11409708 (Sheild) and 1 Xtratime (Xtra time)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 08/29/2024

"Customers complained unit lid lock broken. Confirmed complaint, found lid lock wont function in service diagnostics. Replaced from ts. Verified proper operation after install in service diagnostics. All other functions working also, ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

MAYTAG DRYER

Model MGD8200FC0

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 08/29/2024

"Customer complained unit not working, found control bad, part halod around circuit replay. Quoted for board customer paid via card. Scheduled return call for next Thursday am. ; ordrng 1 W11537215 (Control)"

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24JL00

Near Denver, North Carolina 28037

Ryan S.

Job Details: 08/29/2024

Customer complaining our panel was giving issues and it wouldnt start sometimes on arrival replaced UI panel unit several times check latch latching mechanisms that were installed everything everything looks good. Ran units several times and heated and worked every time verified proper operation.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Denver, North Carolina 28037

Ryan S.

Job Details: 08/29/2024

Customer complain freezer not freezing refrigerator has issues. Also check Frost pattern. Frost pattern is not full ordering new compressor locking fittings filter dryer. 2xtimeframe . Informed customer office will call when parts come in . ; ordrng 1 W11578205 (Compressor) and 1 W11506635 (Process valve) and 1 W11109499 (Filter drier) and 1 2xtimeframe (2xtimeframe)

We serviced a

KITCHENAID REFRIGERATOR

Model KRQC506MPS00

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 08/29/2024

"Customer complaint icemaker, not working cycled icemaker and no water. Going to icemaker and ice was built up in ice line. Defrosted ice line ran icemaker icemaker now working ice. Mustve been left over from last valve installed verified proper operation left icemaker with customer."

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ2

Near Plymouth, Connecticut 06786

Jimmy R.

Job Details: 08/29/2024

"Tested unit and found no response from control panel checked voltage at terminal block and 120v present, removed door and checked control and user interface found interface had burnt out from moisture getting under console and peeling up unit will need new console,ui control and main control advised part was out of stock and we would call when in for return visit ; ordrng 1 W11460908 (Console) and 1 W11632709 (Ui control) and 1 W11672041 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Salisbury, North Carolina 28147

Jenn F.

Job Details: 08/29/2024

"Installed 8/21/24 no heat. Heater, thermal and high limit tested good. Only have 17 volts from L1-L2. 120v on L1 to neutral. 118 volts L2 to neutral. Need to have Electrical checked do not have 230 volts to the timer"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Salisbury, North Carolina 28144

Jenn F.

Job Details: 08/29/2024

"Complaint unit will start to wash and then just stop and will start back up an hour or so later. Found the tub cover in front stuck to the frame. Removed and secured tub ring. Ran diagnostic, no stored error codes. During the testing the control board shut off no green light, no change to voltage going into the board even under load still 120 volts present at board. Needs new control board.; rqstng P&A on 1 W11124783 (Control)"

We serviced a

BOSCH DISHWASHER

Model SHE55M16UC/64

Near Ashford, Connecticut 06278

Amanda R.

Job Details: 08/29/2024

Ran quick wash left water on bottom customer cleaned filter I hit cancel unit did drain showed customer how to hit cancel filled and drained three times the drain hose should be raised higher than port on garbage disposal showed customer how to start a vinegar bath and recommended doing this and cleaning the filter once a month

We serviced a

MAYTAG WASHER

Model MVW6500MBKO

Near Bethlehem, Connecticut 06751

Jimmy R.

Job Details: 08/29/2024

Customer has a five year protection plan explained how to call and get everything sent over to us she will call and get it taking care of ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Tolland, Connecticut 06084

Gary V.

Job Details: 08/29/2024

Installed deli crispers and tested fine.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Tolland, Connecticut 06084

Gary V.

Job Details: 08/29/2024

Install parts listed and didnt solve the problem. Found that the steamer valve is staying open for nearly a minute and a half saturating the drum with water. Unit unit has defective control board will order and call for return date.; ordrng 1 W11618916 (Main acu)

We serviced a

MAYTAG WASHER

Model MVWB855DC0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 08/29/2024

"Removed and replaced dispenser assembly. Noticed old supply hoses corroded. Showed customer, customer agreed and purchased new hoses. Used t/s stainless steel hoses. Reassembled, tested, washer and dispenser now operating properly.; used 1 TJ725SSFFP (Stainless steel washer hoses) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ11

Near East Longmeadow, Massachusetts 01028

Mike K.

Job Details: 08/29/2024

"Replaced freezer slides. Verified fr door is sealing on all edges. Cs to monitor.Returning last set of slides to office as defective, caution, grease will bleach out clothes and its every where in slides."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS2

Near East Longmeadow, Massachusetts 01028

Mike K.

Job Details: 08/29/2024

Replaced control and vent and collected to return to office. Tran diagnostic cycle and completed with no issue. Set to reduced vent stoppage mode. Cs to monitor

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 08/29/2024

Complaint washer leaking back of washer. I found leak caused by out of balance load during fine rinse and spin cycle advised customer off proper loading process and sorting process no leaks found during testing of washer with empty load only leak was during demonstration simulating final spin And out of balance load. Quickly drying area with mattony homes warranty director in home. Called whirlpool uploaded images file number 7739813820

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Hartford, Connecticut 06106

Jeremy B.

Job Details: 08/29/2024

"Washer not spinning out. The cam isnt sliding all the way down causing no spin. Replaced cam and actuator. Ran self test all checks ok. ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

SAMSUNG WASHER

Model WF45R6100AP/US

Near Medway, Massachusetts 02053

Aimee

Job Details: 08/29/2024

Needs a door latchCust having issues with starting ; rqstng P&A on 1 DC64-00519D (Latch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 08/29/2024

Complaint refrigerator zone is not cooling properly. Freezer is cooling fine lights not working either in the top section of the refrigerator and in the freezer. I found lights have failed. I found evaporator is completely frozen over. I found drain pan is warped. Customer is going to unplug unit and customer is aware that unit may leak on the floor floor and is towels down customer stated they will monitor for leakage and have unit unplugged for three days prior to next appointment. Customer stated they will unplug unit on Wednesday with appointment scheduled for Friday.; ordrng 1 W11457241 (Drain pan) and 1 W11087438 (Evap motor) and 1 WPW10389152 (Support) and 1 W11683243 (Led 9+3 white bezel)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 08/29/2024

Complaint touchscreen is not functioning. Sometimes it will sometimes it wont unit not operating. Will not lock either. I was able to get unit to operate. Temporarily unit will need a touch control and main control to fix ordering latch as just in case but was able to get unit to operate after multiple attempts. Parts on back order Office to call customer when parts come in.; ordrng 1 W11675701 (Control) and 1 W11626074 (Control) and 1 W11670519 (Latch)

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Charlotte, North Carolina 28212

Jonathan J.

Job Details: 08/29/2024

Complaint washer not draining. I found drain pump had failed due to windings overheating. Impeller stuck no debris in drain pump found. I replace drain pump tested operations no further issues found at this time.; used 1 WPW10276397 (DRAIN PUMP) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Tolland, Connecticut 06084

Amanda R.

Job Details: 08/28/2024

Complaint on Saturday clothes came out soaking wet not sitting in standing water started a quick cycle with clothes came out normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Burlington, Connecticut 06013

Ruben C.

Job Details: 08/28/2024

Replaced both valves tested operation normal getting water right away advised cust to give 24 hours for ice production; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 08/28/2024

"Checked over washer and found water would leak from dispenser when running a long or extra rinse cycle, found dispenser not holding water and need updated part will order and return. Parts tentative p/a ; ordrng 1 W11437244 (Dispencer assembly), states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Matthews, North Carolina 28105

Jenn F.

Job Details: 08/28/2024

Complaint food cooks uneven. The trim under the cooktop is bent. The door when closed does not sit even. Cook times take too long. Customer states the preheat is 15-20 minutes on 450. Replaced the broken door gasket. When replacing the door hinges found the inner door damaged. Will need inner door panel and trim. Called whirlpool techline to document concerns sr# 7739724148; ordrng 1 WP9761344 (Liner) and 1 W11502236 (Support)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 08/28/2024

"Techline #7739800602. Inspected and found no ice again, found fill tube frozen, checked for voltage at terminal to heater and from main control, p3 red to neutral and no voltage coming from board, should be 120v. Heater ohmed at 4.75k which is good, ordering new control and will return.; ordrng 1 W11224256 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Bridgewater, Massachusetts 02324

Aimee

Job Details: 08/28/2024

Installed new gaskets and tracksHeated gaskets to smooth them out

We serviced a

GE DRYER

Model GTDX180GD0WW

Near Norton, Massachusetts 02766

Aimee

Job Details: 08/28/2024

Installed new door switch complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Enfield, Connecticut 06082

Gary V.

Job Details: 08/28/2024

"Inspected and found no ice or water, customer recently replaced filter and no water is getting thru filter, customer will replace filter again and call if any problems.; dspstn on spec-tagged invntry: 1 WPW10238100 VALVE"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Middlefield, Connecticut 06455

Jeremy B.

Job Details: 08/28/2024

Installed new shocks and ran test 12 all checks ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMW0

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 08/28/2024

Dishwasher not draining. Tested and it is draining but wash motor it coming on. Replaced and tested all checks ok. ; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Glastonbury, Connecticut 06073

Jeremy B.

Job Details: 08/28/2024

Customers complaint is washer not drawing and has a moldy smell. Fan diagnostics found no error codes ran self test then drain and spin. All checks ok. Recommend customer use clean cycle every 30 washes.

We serviced a

WHIRLOOL WASHER

Model CAE2745FQ1

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 08/28/2024

"Washer still not spinning out. Ran self test and before it started to spin the lid lock flashed and did nothing. Inspected underneath and found black wire at actuator pulling out of connector. Tried pushing back in but keep giving f3E1, f7e1, needs new harness, control, and actuator. ; ordrng 1 W11376227 (Harness) and 1 W11212745 (Actuator) and 1 W11188527 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Wethersfield, Connecticut 06109

Jeremy B.

Job Details: 08/28/2024

"Washer making clicking noise and vibrating. Found worn belt and actuator clicking and suspension bouncy. Replaced actuator and belt needs suspension. ; ordrng 1 W10780045 (Suspension), used 1 W10913953 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Stafford, Connecticut 06076

Amanda R.

Job Details: 08/28/2024

Replaced compressor and control put bottle of water in freezer set temps at recommended need to wait 24 hours before putting food in it ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Ellington, Connecticut 06029

Amanda R.

Job Details: 08/28/2024

"Replaced the 5/16 tubing the other line coming from water filter housing cracked tried using 1/4 connector to fix line but still leaking because its cracked right where it enters cabinet need to order new water line it comes with the water reservoir no additional charges ; ordrng 1 W10801011 (Tube), dspstn on spec-tagged invntry: 1 WPW10279882 TUBE-WATER and 1 WPW10279884 TUBE-WATER"

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near South Windsor, Connecticut 06074

Amanda R.

Job Details: 08/28/2024

Replaced bake element preheated to 350 operation normal

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Vernon, Connecticut 06066

Amanda R.

Job Details: 08/28/2024

Replaced all parts operation normal ; used 1 W11239857 (BELT) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 08/28/2024

Ran dryer and found unit would tumble but not heat checked venting and found clear tested voltage to terminal block and unit is getting 120v on each leg and no power acrossed advised customer and they will need an electrician to look at power issue dryer is operating to specs

We serviced a

WHIRLPOOL MICROWAVE

Model JMW3430WS01

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 08/28/2024

"Checked over oven and found turn table in microwave not working found motor stripped out causing it to not turn, unit will need to be removed and replace turn table motor will need help with this one taking microwave off off oven advised customer we would call when ready to schedule charged service fee customer will owe balance and they are aware."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 08/28/2024

Installed new suspension and recalibrated unit ran a wash and spin checking balance and all operations are now working to specs

We serviced a

JENN-AIR VENT HOOD

Model JXW8536HS1

Near Farmington, Connecticut 06085

Ruben C.

Job Details: 08/28/2024

Replaced panel with leds tested normal at this time

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Avon, Connecticut 06001

Ruben C.

Job Details: 08/28/2024

Checked unit found actuator faulty not shifting to agitate gave cust estimate for actuator cust will think about repair informed has 7 days to decide

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Bloomfield, Connecticut 06002

Ruben C.

Job Details: 08/28/2024

7739803002 called techline ran thru diagnostics normally techline documented ran ice maker called for water normal ice maker already replaced

We serviced a

WHIRLPOOL DISHWAHER

Model WDT750SAKZ0

Near West Hartford, Connecticut 06107

Ruben C.

Job Details: 08/28/2024

Replaced heating element per special project tested operation normal cust had unit out will be installed installing back took pics behind unit has mold on floor; dspstn on spec-tagged invntry: 1 W11537778 HEATER W/NUTS

We serviced a

WHIRLPOOL OVEN

Model WFG320M0MS0

Near Springfield, Massachusetts 01118

Mike K.

Job Details: 08/28/2024

"Unit is under 1yr wp warranty per service bench.Bake is not heating. Found no voltage. Going to igniter, none at relay at control, voltage going to relay, not out. Ordering control ; ordrng 1 W11620481 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WGD6150PB0

Near Springfield, Massachusetts 01107

Mike K.

Job Details: 08/28/2024

"Replaced belt and seal, rear seal found nothing wrong with it, so did not replace, there was a screw and some broken glass along the front glide, removed and unit running fine in timed dry.; dspstn on spec-tagged invntry: 1 341241 BELT"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB04

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 08/28/2024

"Rf not cooling, frost on evap cover. 125 ohms on heater, replacing harness and steamed clear evap. Could have possibly been door not closed fully.Bottom have of evap not clogged, indicating heater working recently."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 08/28/2024

"I replaced drive motor tested. I found during the final spin cycle transmission started squealing intermittently upper seal dripping gearcase shaft is the cause of the squealing noise. Cam is cold to the touch. Actuator is fully all the way over and locked properly as well. Everything is coming apart, easy as of right now, customer still has wash plate as well from previous repair; ordrng 1 W11449840 (Gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 08/28/2024

Complaint unit is louder than the previous model that was there. I found customers complaint is caused by compressor noise unit is cooling. Just fine. Making ice just fine. Noise is normal operation for this model. Cannot adjust or change anything to correct this noise called Whirlpool Whirlpool File number 7739801286 normal noise normal operation from fans and compressor. Per manufacturer after manufacturer reviewed video snippet.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Hartford, Connecticut 06112

Jeremy B.

Job Details: 08/28/2024

Icemaker not working. Found 120vac at icemaker and it just moves back and forth. Replaced and tested all checks ok. ; used 1 W11700250 (ICEMAKER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Hartford, Connecticut 06112

Jeremy B.

Job Details: 08/28/2024

Found refrigerator not level causing doors not to close all the way. Adjusted and doors closing properly. Wire for pantry control broken. Needs new customer will just leave disconnected. Condenser clogged cleaned. Ice bucket full.; dspstn on spec-tagged invntry: 1 W11577195 ICE MAKER

We serviced a

WHIRLPOOL RANGE

Model WFGS3530RS0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 08/28/2024

"I replaced all parts, tested operations no further issues found with oven at this time cooked up is working just fine as well."

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 08/28/2024

Complaint touchscreen is unresponsive no lights no nothing open. The door light comes on though. Complaint is true. I am ordering a new user interface to fix.; ordrng 1 W11626080 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 08/28/2024

Customer complain unit not washing properly inspected and found bad slaughter replaced from truck stock verified proper proper operation; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ18

Near Denver, North Carolina 28037

Ryan S.

Job Details: 08/28/2024

"Customer complaint icemaker not working and also mentioned light not coming on in freezer. Found switch broken in freezer. Replace from truckstop tried to cycle icemaker icemaker not cycle. Replaced icemaker from truck stock. New icemaker cycled after install. Informed customer to give 24hr for ice production. ; used 1 W11700250 (ICEMAKER), and 1 W11396033 (LIGHT SWITCH) from stock"

We serviced a

LG WASHER

Model WT7800CW

Near Denver, North Carolina 28037

Ryan S.

Job Details: 08/28/2024

Returned to install new lid switch . Lock now working . Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET0MSRXTB00

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 08/28/2024

Return to install parts ordered installed hinge and hinge part door now closing properly verified proper operation

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 08/28/2024

Replaced all parts and ran all diagnostics cycle again all running fine. IM cycled and called for water. Icebox fan now working fine. Mentioned to the customer to keep an eye on it for the next few days.; dspstn on spec-tagged invntry: 1 W11224256 CNTRL-ELEC

We serviced a

LG REFRIGERATOR

Model LRFWS2906V00

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 08/28/2024

Installed new evaporator blower panel and its running normal. 1yr warranty on part and labor.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HS1

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 08/28/2024

"Complaint that the stove has a error code. Went into diagnostic and broiler turned on by itself when diagnostic mode was called. Oven broiler will stay stuck on affecting the glass door un glueing itself. Will order parts for a return visit.; ordrng 1 W11219379 (Glass Door) and 1 W11178521 (Emblem), dspstn on spec-tagged invntry: 1 WPW10181986 SENSOR"

We serviced a

WHIRLPOOL DRYER

Model WED8620HC2

Near Hadley, Massachusetts 01035

Chris B.

Job Details: 08/28/2024

Complaint that the dryer is not turning. Found bad motor and blower. Quoted parts and labor. Customer will think about it. Collected trip fee.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 08/28/2024

Replaced all part and unit running normal.

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