Service History 322 - Advantage Appliance Repair

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Iron Station, NC 28080

Ryan S.

Job Details: 10/03/2023

Returned to install new upper rack. Installed rack and took pictures. Showed customer to inspect. Verified proper operation.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Cramerton, NC 28032

Ryan S.

Job Details: 10/03/2023

"Customer complained unit running constant on auto dry at cool down. Said it is intermittent, Ran unit and unit is heating properly with proper voltage to unit. Foudn heating element is cycling at proper temps. Ran cool down and unit shut off , and dryer test kit showed proper air flow through unit. Checked vent outside also. Unit is working as designed."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Belmont, NC 28012

Ryan S.

Job Details: 10/03/2023

Customer complained timer is broken. Upon arrival confirmed complaint. Ordering timer and timer knob. Informed customer part is special order and office will call to schedule return call when part comes in. ; ordrng 1 W11685947 (Timer) and 1 W11675852 (Timer knob)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Agawam, MA 01030

Mike K.

Job Details: 10/03/2023

"Cs said the unit now no longer spins and unplugging/plugging doesnt fix problem like before.Replaced motor and capacitor per tech line instructions. Put unit into drain and spin cycle and working properly.cancelled and stoped fine, ran normal cycle. Went through sensing and filling fine, went into wash cycle fine.; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Southwick, MA 01077

Mike K.

Job Details: 10/03/2023

"Replaced heating element and spray arm, unit had to be ipulled out to access, electrical line disconnected. Reinstalled and unit testing fine with no leaks found.; dspstn on spec-tagged invntry: 1 W10518394 HEATER"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS08

Near Southwick, MA 01077

Mike K.

Job Details: 10/03/2023

"Gasket has again started not sealing, has been reformed twice and then works for awhile. Replaced gasket and in process found door rails did not go in fully, once each was pushed in they went into new position fine. Original position was about flush with rf doors, now fr door goes in farther and much tighter seal."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Lancaster, SC 29720

Jonathan J.

Job Details: 10/03/2023

I replaced ice maker I tested operation no additional issues found. ; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Lexington, NC 27292

Vincent O.

Job Details: 10/03/2023

Installed new tub. Tested and verified proper operation. No leaks. All functions check ok.

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Salisbury, NC 28146

Vincent O.

Job Details: 10/03/2023

Found suspension broke and tub is not secure. Order and replace suspension ; rqstng P&A on 1 W10780045 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Longmeadow, MA 01106

Gary V.

Job Details: 10/03/2023

"Inspected and found no problems or noises, cycled unit thru diagnostics and didnt see any faults. All functions test normal at this time.; dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE and 1 WPW10769076 CNTRL-ELEC"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Springfield, MA 01108

Roger R.

Job Details: 10/03/2023

Found unit working normal at this time. Ran diagnostics and found no errors. Instructed on usage and cycle times.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TD0

Near Springfield, MA 01119

Roger R.

Job Details: 10/03/2023

"Found defrost drain frozen and backing up into freezer. That caused air flow blockage. Cleared and checked, all okay."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS1

Near Monson, MA 01057

Roger R.

Job Details: 10/03/2023

Found drain pump not working. Replaced with new and unit working normal now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Brimfield, MA 01010

Chris B.

Job Details: 10/03/2023

Replaced all parts and unit running normal. No leaks detected. Ran a ice maker test and cycled through correctly. Mentioned to the customer to keep an eye on the freezer and fresh food sections for the next few days.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Charlotte, NC 28215

Robert A.

Job Details: 10/01/2023

"Cx complaint that the unit is making a weird winding noise as it start and when it stops. I inspected the unit to confirm the complaint. The unit heats tumbles and has good airflow. The noise stops a few seconds after the cycle starts, then returns once the cycles stops as the drum slows down. The unit needs a new motor and blower wheel to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W11549461 (Drive motor) and 1 WP697772 (Blower wheel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Charlotte, NC 28211

Robert A.

Job Details: 10/01/2023

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS05

Near Charlotte, NC 28277

Robert A.

Job Details: 10/01/2023

Cx complaint that the units LR burner is not working. I inspected the unit to confirm the complaint. I found all other burners work fine. I removed the cooktop and found the LR electrode disconnected. I secured the connector and tested the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Matthews, NC 28105

Robert A.

Job Details: 10/01/2023

Cx complaint that the units UI is intermittent in responses and discoloration and rust near the control panel. I inspected the unit to confirm the complaint. I found the UI lights are on but it does not correspond with the selection. The quick button does not work well either. The unit needs a new UI to resolve the issue. Im ordering the entire door to avoid damages when trying to remove the old UI.; ordrng 1 W11659651 (Stainless door)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Matthews, NC 28105

Robert A.

Job Details: 10/01/2023

"Cx complaint that the units oven is not heating. I inspected the unit to confirm the complaint. I found the burner head heat fine. I checked the ignitor connector, it was fine. I checked incoming power to the ignitor, there was 0 v. I checked the control and found a loose connector. I secured the connector and tested the unit for the cx. The unit is working as designed."

We serviced a

WHIRLPOOL RANGE

Model WFE540HOES0

Near Charlotte, NC 28215

Robert A.

Job Details: 10/01/2023

Cx complaint that the units oven is not heating. I inspected the unit to confirm the complaint. The cooktop burners work fine. I checked the element and it has damage and needs to be replaced to resolve the issue. My TS says I have 1 but its not on my van. Im ordering the part for the return visit.; ordrng 1 W10779716 (Bake element)

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EB0

Near Charlotte, NC 28213

Robert A.

Job Details: 10/01/2023

"Cx complaint that the units oven does not work. I inspected the unit to confirm the complaint. I found the cooktop works fine. I tested the bake and broil functions, heats was produced but it was only from the broil element even in bake mode. The unit needs a new control board and bake element to resolve the issue. Im ordering the parts for the return visit.There is a card on file used for the service call. The person on site did not know whose card it was so I did not charge it for the repair. He tried to call his mom but got no response. The cx will call in to confirm the card use and order the parts.; ordrng 1 W11122555 (Control board) and 1 WPW10308477 (Bake element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model n/a

Near Charlotte, NC 28213

Robert A.

Job Details: 10/01/2023

"Cx complaint that the unit is not running/cooling. I inspected the unit to confirm the complaint. The wall outlet has good polarity and the light are on. The unit needs a new thermostat to allow the SS to run. Im ordering the thermostat and knob to resolve the issue.; ordrng 1 WP819470 (Thermostat), rqstng P&A on 1 836482 (Temp knob)"

We serviced a

KITCHENAID OVEN

Model KOSE507ESS21

Near Charlotte, NC 28269

Robert A.

Job Details: 10/01/2023

I installed the ordered part control and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near Mooresville, NC 28117

Vincent O.

Job Details: 09/30/2023

Found clunking noises coming from turntable motor. Order and replace turntable motor. ; ordrng 1 W10642989 (Motor) and 1 W11245707 (Coupler)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Davidson, NC 28036

Vincent O.

Job Details: 09/30/2023

Found convection element hanging. Support clip broken. Order and replace clip. All other functions check ok. ; ordrng 1 W10909479 (Support)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newington, CT 06111

Ruben C.

Job Details: 09/30/2023

Replaced latch tested operation normal ran spin normal latch is locking normally diagnostics normal

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Newington, CT 06111

Ruben C.

Job Details: 09/30/2023

Checked unit found missing adjuster screw on right roller also found refrigerator door is warping out at the top has gap between door and seal gave cust estimate for door and all parts for right roller also for a helper if no one is able to help tilt unit back all food must be out of unit cust will think about repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Simsbury, CT 06092

Ruben C.

Job Details: 09/30/2023

Checked unit things in left ref vegetable draw freezeing have informed to try keep things in ref section to not block air flow and increased temp 2 degrees cust will observe for 24 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Charlotte, NC 28213

Vincent O.

Job Details: 09/30/2023

"Installed new evap. Pulled vacuum and checked for leaks. Found small pinhole leak at Schroeder valve. Replaced valve. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 876765 TUBING KIT 1 W10507884 COMPRESSOR , and 1 W11506635 COUPLER 6 NF MS SV"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Charlotte, NC 28269

Vincent O.

Job Details: 09/30/2023

Found broken wires at drain pump causing unit to not complete cycles. Repaired wiring. Tested and verified proper operation. All functions check ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS02

Near Torrington, CT 06790

Ruben C.

Job Details: 09/30/2023

Replaced filter housing and ice maker filter housing functioning normal and ice maker harvesting normally called for water ; dspstn on spec-tagged invntry: 1 W10884390 ICE MAKER

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Bristol, CT 06010

Ruben C.

Job Details: 09/30/2023

Replaced control and ui panel tested operation normal ran diagnostics normal heated normally

We serviced a

MAYTAG DRYER

Model MED7230HC2

Near Bristol, CT 06010

Ruben C.

Job Details: 09/30/2023

Replaced motor blower and installed clip on vent tested operation normal ran cycle normal

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Charlotte, NC 28269

Vincent O.

Job Details: 09/30/2023

"Had customer plug in unit on the way to home. Found compressor is not operating properly due to faulty inverter. Compressor will run for a few minutes and shut off. Inverter starts flashing. Compressor kicks back on after 1-2min and repeat. New compressor did not come with inverter. Inverter will need to be replaced. ; ordrng 1 W11567494 (Inverter), dspstn on spec-tagged invntry: 1 W11504415 COUPLER 8.5/8 NR MS 00 1 W11504431 COUPLER 7/5 NR MS 00 , and 1 W11506635 COUPLER 6 NF MS SV"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Suffield, CT 06078

Gary V.

Job Details: 09/29/2023

"Inspected and found unit not defrosting, heater open and ordering main acu as well. Will call customer for return date. Cleared ice out for temporary use.; ordrng 1 W11650660 (Defrost heater) and 1 W11566851 (Main acu)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Granby, CT 06035

Gary V.

Job Details: 09/29/2023

"Inspected and no problems with unit, customer had off balance load and advised about correct loading. Cycled and everything tested fine."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near East Hampton, CT 06424

Jeremy B.

Job Details: 09/29/2023

Installed new parts then ran calibration then self test all checks ok ; dspstn on spec-tagged invntry: 1 W11550891 AGITATOR

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Bristol, CT 06010

Ruben C.

Job Details: 09/29/2023

Checked unit found no response on panel no led on control getting 120 volts to control ordering control and facia panel; ordrng 1 W11478524 (Panel) and 1 W11624938 (Control)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Coventry, CT 06238

Amanda R.

Job Details: 09/29/2023

Making a noise while spinning shifter fault replaced actuator calibrated unit sounds normal during drain and spin ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Manchester, CT 06040

Amanda R.

Job Details: 09/29/2023

"Installed start relay compressor turned on set temps at recommended exp,Agnes need to wait until water bottle freezes before putting food in it"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mooresville, NC 28115

Vincent O.

Job Details: 09/29/2023

Found unit doa. Replaced main control. Unit still not turning on. Tested and verified proper proper power supply to control order and replace control and console. Customer wants vinny only. ; ordrng 1 W11112656 (Console) and 1 W11400681 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Mooresville, NC 28117

Vincent O.

Job Details: 09/29/2023

Arrived at home. Customer states that unit does not need service and has begun to work properly. Also states that there is warranty coverage through RAC. No way to validate. Customer refuses service. Please bill accordingly ; dspstn on spec-tagged invntry: 1 WPW10464673 EVAP MOTOR

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Manchester, CT 06040

Amanda R.

Job Details: 09/29/2023

"The bottom wash arm not rotating upper rack missing clips heater element rusting ; rqstng P&A on 1 WPW10082853 (Clip) and 1 W10703867 (Element) and 1 W10860176 (Wash arm), states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Huntersville, NC 28078

Mark C.

Job Details: 09/29/2023

Installed new level sensor and valve unit is fully operational.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Hartford, CT 06106

Ruben C.

Job Details: 09/29/2023

Could not install parts unit has been infested with roaches took parts back

We serviced a

GE DRYER

Model GFT14ESSL0WW

Near West Hartford, CT 06119

Ruben C.

Job Details: 09/29/2023

Installed run capacitor tested operation normal motor started imediately started heating

We serviced a

MAYTAG DISHWASHER

Model WDT740SALZ0

Near Gastonia, NC 28054

Ryan S.

Job Details: 09/29/2023

"Panel ordered by previous tech was wrong panel. Had to correct model number, unit is new build and unoccupied. Ordering stainless panel. Informed customer office will call when part comes in. ; ordrng 1 W11461694 (Stainless panel)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Gastonia, NC 28052

Ryan S.

Job Details: 09/29/2023

Customer complained unit wont start wont drain. Found bad pump. Replaced from ts. Reassembled and verified proper operation. ; used 1 W10876600 (DRAIN PUMP) from stock

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near Bessemer City, NC 28016

Ryan S.

Job Details: 09/29/2023

Customer complained unit wouldnt start or drain. Upon arrival unit was full of water. Found drain pump error. Foudn drain pump harness. And bottom of pump torn off. Ordering harness and pump. Scheduled return call 10-4-23 am. ; ordrng 1 W11591637 (Harness) and 1 W11399437 (Pump)

We serviced a

GE REFRIGERATOR

Model PDS18SBMARBS

Near Stanley, NC 28164

Ryan S.

Job Details: 09/29/2023

Retuned to install evap fan. Installed part and reassembled unit. Verified proper operation.

We serviced a

WHIRLPOOL RANGE

Model WFG515S0MS0

Near Lexington, NC 27295

Vincent O.

Job Details: 09/29/2023

"Arrived at home. Home owner states that unit has been completely swapped. Unable to reach builder contact. Spoke with office and JY also unable to reach builder. Unable to leave message, states voicemail full. Completing ticket. Customer will need to call whirlpool if service is needed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Lexington, NC 27295

Vincent O.

Job Details: 09/29/2023

Installed new chute and coupler. Tested and verified proper operation. Ice dispensing properly. All functions check ok.

We serviced a

JENN-AIR OVEN

Model JMC2430DS01

Near Tolland, CT 06084

Amanda R.

Job Details: 09/29/2023

"Throwing f2e1 nothing will function on console needs new stainless console ; rqstng P&A on 1 W11229663 (Console), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Tolland, CT 06084

Amanda R.

Job Details: 09/29/2023

Complaint that unit dosent lock at all started drain and spin locked immediately explained in wash cycles it only locks on rinse and spin no error codes

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near West Hartford, CT 06110

Ruben C.

Job Details: 09/29/2023

Checked unit found tub is off center cuasing unit to go off balance could not get bolt off for agitator ordering basket gearcase. Washplate and bolt. Dampers were replaced by another servicer did not fix issue; ordrng 1 W11454372 (Gearcase) and 1 W11223765 (Screw) and 1 W10836692 (Agitator) and 1 W11397111 (Washplate) and 1 W11172199 (Inner basket)

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near Wethersfield, CT 06109

Ruben C.

Job Details: 09/29/2023

Replaced oven element tested operation normal started heating normally element reached red started cycling; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Plainville, CT 06062

Ruben C.

Job Details: 09/29/2023

Checked unit found not latching faulty latch replaced latch tested operation normal ran component test nomal qucick wash started normally; used 1 W11394572 (Latch) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Plainville, CT 06062

Ruben C.

Job Details: 09/29/2023

Checked unit getting f7e1code motor not running checked capacitor found open replaced capacitor tested operation normal cycle normals ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Rock Hill, SC 29732

Mitch H.

Job Details: 09/29/2023

Arrived and found that washer has a severe insect infestation. Removed back to get pictures but no work performed. Customer did not pay for service call.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Rock Hill, SC 29730

Mitch H.

Job Details: 09/29/2023

"Tested and ran diagnostics. Confirmed error code. Customer also says display will go completely out at time and shut off. Ordering console, control and display board. Checked part availability and scheduled return visit for 10/6 8-1; ordrng 1 W10915661 (Console) and 1 W11082269 (Control) and 1 W11105615 (Display board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Davidson, NC 28036

Mark C.

Job Details: 09/29/2023

Unit is not responding due to a control malfunction.; ordrng 1 W11368911 (Control)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFF507ESS01

Near Norfolk, MA 02056

Aimee Z.

Job Details: 09/29/2023

Ran test 4 to check frost pattern fridge and freezer no frost pattern Needs to have dye dryer added to check for leaks. Labor and dye dryer not covered Recharge and compressor covered 120 months Labor isnt coveredAdvised Cust to call kitchen aid need tech that does seal system work or factory service.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Auburn, MA 01501

Aimee Z.

Job Details: 09/29/2023

Cust stated start button giving him a problem.Cut has on ft raise advised needs to be on the floorIf goes out f balance could toss washer off.Ran diagnostics error f2 e1 stuck button. Ran diagnostics runs fine; ordrng 1 W11675701 (Cntrl board)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near East Granby, CT 06026

Gary V.

Job Details: 09/29/2023

"Installed new water line heater and ran diagnostics and fill test, all functions passed and ice maker filled with water. Please allow 24-38 hours for ice production."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Grafton, MA 01536

Aimee Z.

Job Details: 09/29/2023

Bulbs out I the fridge.; ordrng 2 W11602886 (Bulbs)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Ellington, CT 06029

Amanda R.

Job Details: 09/29/2023

Not draining piece of plastic stuck in drain pump removed tested draining normally

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near East Hartford, CT 06108

Chuck M.

Job Details: 09/29/2023

Installed lid latch and tested. Washer lid is locking. Advised customer that drain pipe is restricted and could cause a long drain error.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Charlotte, NC 28214

Ryan S.

Job Details: 09/29/2023

"Customer complained of no ice , changed filter. Ran service mode and found f5 icemaker thermistor error. Ran service mode and found fan working an water dispensing to ice maker. Ordering ice maker. Informed customer office will call when part comes in. ; ordrng 1 W11658802 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Charlotte, NC 28217

Ryan S.

Job Details: 09/29/2023

"Customer complained unit stopped cooling made a noise and then the settings said 0 instead of 4: she said it was always on 4, she noticed it started cooling again and the noise was gone. Inspected and found full frost pattern with 2? freezer and 40? ref. Checked compressor, was running and not hot. Unplugged unit twice and both times compressor started quietly. Found coils were dirty so cleaned them for the lady. Informed customer unit is working as designed. Could have been a power drop from outage but unit is working as designed. Verified proper operation."

We serviced a

ROPER DRYER

Model RED4440VQ1

Near Charlotte, NC 28273

Ryan S.

Job Details: 09/29/2023

Customer complained of no heat. Found power proper 240v. Found all fuses and heater have proper resistance. Foudn only partial voltage coming from timer. Needs new timer. Ordering timer. Also found blockage in exhaust line. Informed customer she will need to get exhaust cleaned in home before operation. Scheduled return call for 10-4-23; ordrng 1 WPW10185972 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Lexington, NC 27295

Vincent O.

Job Details: 09/29/2023

Found ice maker not getting water. Motor sounds like dump truck. Replaced ice maker. Tested. Still no water. Water is good at the dispenser. Order and replace valve and harness. ; ordrng 1 W11546685 (Valve) and 1 W11661849 (Harness)

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Waxhaw, NC 28173

Mitch H.

Job Details: 09/29/2023

"Tested and ran diagnostics, found multiple error codes F7E1 wash motor, F8E2 inlet valve, and F9E1 drain. Requesting P&A for pump/motor assembly and inlet valve. Called, checked part availability, scheduled return visit for 10/4 8-1; rqstng P&A on 1 W11416362 (Pump/motor) and 1 W11434044 (Valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Fort Mill, SC 29707

Mitch H.

Job Details: 09/29/2023

"Checked and found spots of discoloration on freezer door. Both refrigerator doors and pantry fronts good, no issues. Discoloration would not come off. Took several pictures from different angles. Putting freezer door in as P&A.; rqstng P&A on 1 W10815701 (Freezer door)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Fort Mill, SC 29715

Mitch H.

Job Details: 09/29/2023

"Verified model and serial number. Checked entitlement, shows unit under 1 year additional builders warranty. Tested and found buttons on user interface not lighting or responding to inputs. Ordering console and control. Both parts show as special order. Advised customer that office will call to schedule return visit when parts arrive.; ordrng 1 W11622500 (Console) and 1 W11629914 (Control)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS04

Near Fort Mill, SC 29715

Mitch H.

Job Details: 09/29/2023

"Removed door, replaced inner door, wave guides and arm. Reassembled, tested, door and microwave, all operating properly."

We serviced a

WHIRLPOOL COOKTOP

Model C228

Near Fort Mill, SC 29708

Mitch H.

Job Details: 09/29/2023

"Checked and found right front burner working but indicator light not staying on. No signal from infinite switch. Needs switch. Quoted customer for repair, saved estimate. Collected full amount. Checked part availability and scheduled return for 10/5 8-1; ordrng 1 W11120795 (Infinite switch)"

We serviced a

JENN-AIR OVEN

Model JJW3830IL01

Near Fort Mill, SC 29708

Mitch H.

Job Details: 09/29/2023

Removed and replaced console. Programmed user interface. Tested both upper and lower ovens. All functions operating properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Watertown, CT 06795

Jimmy R.

Job Details: 09/29/2023

"Checked over unit and found fridge door gaskets ripped on upper and lower parts found door on left not closing properly due to hitting side of cabinet pushing door over and not closing. Adjusted fridge to stop door from hitting will order new left and right door gasket, also found filter housing cracked due to trying to remove stuck filter, filter housing and cover needs replacing, parts tentative p/a ; ordrng 2 W10830162 (Door gasket)s and 1 WP67001668 (Filter housing) and 1 WP12568001 (Filter cover)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Waterbury, CT 06708

Jimmy R.

Job Details: 09/29/2023

"Checked over machine and found when unit would start washing it would shake and make noise found when in a spin drain hose would bounce on back of machine. Checked level and found tub tipped to the side making clothes go off balance and bounce against cabinet, adjusted legs to level tub secured drain hose to back of machine and ran unit thew a cycle. Advised customer washer is working properly now the noises are normal advised this machine is not super quiet and make some noise the clinking and clunking noises are normal operations machine is working to specs"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Waterbury, CT 06708

Jimmy R.

Job Details: 09/29/2023

"Removed old compressor kit and brazed in new filled with 4.7 oz 134a and checked cooling, evap is now frosting up and working to specs. Advised customer to give unit 24hrs so temps can regulate"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Hartford, CT 06103

Chuck M.

Job Details: 09/29/2023

"Customer complaint is that dishwasher makes a loud click during wash cycle approximately 3 time. Throughout cycle. Ran dishwasher and click happened at 46 minutes remaining. Click coming from diverter. Also found water dripping out of vent. Ordered sump w/diverter and vent and gasket. ; ordrng 1 W11443104 (Sump w/diverter and seal) and 1 W11545539 (Gasket, Vent) and 1 W11649995 (Vent) and 2 ExtraTimeSlots (Extra Time Slots)s"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near West Hartford, CT 06117

Chuck M.

Job Details: 09/29/2023

Customer complaint is that dishwasher was making a clanging noise during wash cycle. Inspected and rand dishwasher. Could not duplicate noise. Possible spray arm hitting dish. ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LL00

Near Charlotte, NC 28278

Ryan S.

Job Details: 09/29/2023

"Retuned to install parts. While trying to take out oven took out frame screws and unit would not come out. Checked on installion instructions and screws are the only thing that should be holding it in. Informed customer (wife) if I cant get it out they will need to remove unit and call us back to repair unit. She laughed at me. Customer (husband) tried pulling unit out. Informed. Customer to call office when unit is pulled out, customer (husband) said he would rather have some other company come pull it out anyway, I agreed. Left parts with customer for return call. Get next tech to get core if its not me. Customer will call when returning. ; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Clover, SC 29710

Ryan S.

Job Details: 09/29/2023

"Customer complained unit not running or washing. Found f4e3 error motor not running. Went to try to remove unit and found dishwasher is installed in unit. Unit has plywood around edges and cant find where unit is secured. Cant get to screws on top and no screws are in sides. Informed customer she will need to take unit out and call to schedule return call. Ordering sump also, customer will call when her cousin comes to pull it out, she said hes a local handyman and shouldnt have an issue coming. Customer will call when unit is removed to schedule return call. ; ordrng 1 W11665769 (Sump)"

We serviced a

MAYTAG RANGE

Model MET8800FZ01

Near Torrington, CT 06790

Gary V.

Job Details: 09/29/2023

"Installed parts listed and cycled, tested fine now."

We serviced a

LG REFRIGERATOR

Model LDcs24223s

Near Monson, MA 01057

Roger R.

Job Details: 09/29/2023

Found unit has a sealed system issue. Customer chooses to replace instead of repair.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704LPA1

Near Brimfield, MA 01010

Roger R.

Job Details: 09/29/2023

Installed new console due to difficulty starting.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Middletown, CT 06457

Jeremy B.

Job Details: 09/29/2023

Installed all new parts. Ran calibration then self test all checks ok.

We serviced a

GE DRYER ELECTRIC

Model GTDP520ED0WW

Near Wilbraham, MA 01095

Chris B.

Job Details: 09/29/2023

Complaint that the unit is not starting. Found bad belt. Quoted parts and labor. Replaced part and unit running normal.; used 1 137292700 (BELT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Ludlow, MA 01056

Chris B.

Job Details: 09/29/2023

Replaced all parts and unit working normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Springfield, MA 01104

Chris B.

Job Details: 09/29/2023

Complaint that the units filter wont come off. Found bad housing. Replaced part and unit running normal. No leaks detected. ; dspstn on spec-tagged invntry: 1 EDR1RXD1 WATER FILTER

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Avon, CT 06001

Gary V.

Job Details: 09/29/2023

"Installed new ui panel and ran calibration and auto test, cycled fine now."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Farmington, CT 06032

Gary V.

Job Details: 09/29/2023

"Inspected and found unit not heating water, ohmed heater circuit and tested good, attempted to reset thru diagnostics but not working, main acu no longer sending voltage for heat, quoted and he will call if wants repaired."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Waterbury, CT 06708

Jimmy R.

Job Details: 09/29/2023

"Tested unit and found washer would not start a wash cycle and unit would bang when spinning and washing, ran diagnostics and found errors F5e1 lid lock fault, f5e3 lid lock unlock fault ran a self test cycle and found lid lock just locking and unlocking continuously found lock faulty. Replaced lid lock assembly and recalibrated unit, ran a wash and spin checked all operations and unit is now working to specs ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Southington, CT 06489

Jimmy R.

Job Details: 09/29/2023

"Installed new parts and ran machine thew a quick cycle and a heavy cycle, unit is now staying on and completing the cycle. Recalibrated unit and all operations are now working to specs"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Webster, MA 01570

Roger R.

Job Details: 09/29/2023

Found unit working properly at this time. Customer had new knob that was sent out by whirlpool due to a crack in the original knob. As a courtesy I installed the new knob.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Worcester, MA 01602

Roger R.

Job Details: 09/29/2023

"Called tech support due to F9E1 error code still. Was recommended to replace the flow meter at the water inlet assembly. ; ordrng 1 W11535094 (Inlet, water)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Worcester, MA 01609

Roger R.

Job Details: 09/29/2023

Found unit not starting due to failed lock assembly. Just clicks and will not lock. ; ordrng 1 W11513248 (DOOR LOCK)

We serviced a

JENN-AIR COOKTOP

Model JED8430BDB

Near Charlotte, NC 28277

Jeff L.

Job Details: 09/29/2023

Replaced all parts unit ran and checked okCall complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Wethersfield, CT 06109

Jeremy B.

Job Details: 09/29/2023

Installed new condenser leak checked pulled vacuum then recharged please allow 24 hrs for temps to stabilize.

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