We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Unionville, North Carolina 28110
Jonathan J.
Job Details:
11/21/2024
Complaint dishwasher leaking out bottom center of door. I found inner door is warped in the center allowing water to leak out the center of the dishwasher. No further issues found with dishwasher at this time. ; ordrng 1 W11676896 (Inner door)
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Charlotte, North Carolina 28203
Brandon
Job Details:
11/21/2024
Complaint unit is making noise. Found on arrival that foam pads were not installed from factory to suppress noise. Ordering foam pads to install. Please let customer know when we can return.; ordrng 2 W11409002 (Pad)s
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
11/21/2024
Complaint units lid is not closing properly. Found that hinges are bad. Ordering hinges for repair. Please let customer know when we can return.; ordrng 1 W11638181 (Hinge) and 1 W11718126 (Hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
11/21/2024
Complaint units ice is melting in door and will not dispense. Also loud noise coming from freezer. Found that evaporator fan is freezer is bad. Ordering fan assembly for repair. Please let customer know when we can return.; ordrng 1 W11603851 (Fan assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
11/21/2024
Units plug going to the drain pump is broken. Need lower harness for repair. Please let customer know when we can return.; ordrng 1 W11643701 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
11/21/2024
I replaced water inlet valves. Water is now flowing perfectly normal now instead of barely trickling. No leakage occurring no additional issues found. ; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
11/21/2024
Customer complained unit will only work on pro wash. Ran diagnostics found sump error. Unit started washing in quick wash but sump sounds strained. Also found normal key not responsive. Ordering ui panel and Ordering sump assembly. Scheduled return call for 11-27-24 am; ordrng 1 W11460946 (Sump) and 1 W11622500 (Ui panel)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW6
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
11/21/2024
"Complaint front right element not cycling stuck on high no matter where you put switch position. I replaced front right element and infinite switch. I found infinite switch had failed was defective. No further issues found today. Customer satisfied with how element is cycling. ; dspstn on spec-tagged invntry: 1 WPW10434452 INFINITE SWITCH , used 1 WP3149400 (INFINITE SWITCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
11/21/2024
Return to install parts ordered installed new drain pump harness and lid switch re-unit through diagnostics verified proper operation. ; dspstn on spec-tagged invntry: 1 W11700916 DOOR LOCK and 1 W10876600 DRAIN PUMP
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
11/21/2024
"Found front left burner has no resistance through and switch not sending proper voltage, visible thermal damage . Informed customer office will call when job is authorized and parts come in. ; ordrng 1 WP3148953 (Switch) and 1 WP660533 (Burner), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
11/21/2024
"Disassembled dryer, removed and replaced drum. Reassembled, tested, operating properly with no unusual noises."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
11/21/2024
"Disassembled dryer, removed and replaced drum. Reassembled, tested, dryer operating properly and drum running true with no excessive movement."
We serviced a
WHIRLPOOL MW/OVEN COMBO
Model KOCE500ESS22
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
11/21/2024
"Checked and confirmed broken support. Confirmed dates and took picture of Certificate of Occupancy. Updated information on ticket. Replaced support, all operating properly.; dspstn on spec-tagged invntry: 1 W11724411 BROIL SUPPORT"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Charlotte, North Carolina 28270
Caleb
Job Details:
11/21/2024
"When putting in new icemaker found that the wire to thermistor on icemaker was severed when attempting to put in new icemaker. Also water fill line will need 2 blocks of time, unit needs to be pulled.; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Charlotte, North Carolina 28205
Caleb
Job Details:
11/21/2024
Ran diagnostics. Unit needs new sump motor assy. Error code for failed motor. Office to schedule when part arrives.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Charlotte, North Carolina 28203
Clinton
Job Details:
11/21/2024
Replaced bad drain pump cover under extended warranty. No leaks unit drain fine after repair ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Charlotte, North Carolina 28209
Clinton
Job Details:
11/21/2024
I replaced the sensor and the harness wire tho no errors and harness not failed the sensor dry in these longer vented apartment ps do not operate so well
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Charlotte, North Carolina 28202
Clinton
Job Details:
11/21/2024
Found wire from transformer cut and arc to cavity cut added clip to wire reinstalled to capacitor. Still is not sending voltage to mag tube. Possibly blown transformer and diode ; ordrng 1 W11678970 (Capacitor) and 1 W11256462 (Diode) and 1 W11545872 (Transformer)
We serviced a
LG WASHER
Model WT7800CW
Near Thompson, Connecticut 06255
Lee
Job Details:
11/21/2024
Installed part tested okay
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Charlotte, North Carolina 28215
Caleb
Job Details:
11/21/2024
"When entering diagnostics unit will shut down and will not power back on unless you cycle the power, does this every time running diags, was able to get the unit to drain. Drain pump buzzing but not pushing water. Unit needs new drain and control. Unit will need to be fully uninstalled in order to service due to location of unit. Needs 2 blocks of time; ordrng 1 W11497943 (Drain pump) and 1 W11410063 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near East Granby, Connecticut 06026
Gary V.
Job Details:
11/21/2024
"Inspected and found dispenser that was installed wasnt adjusted properly, adjusted and tightened and cycled, didnt detect any more leaking."
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE3911QW0
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
11/21/2024
"Inspected and found 4.75 v getting to selector switch but not powering on, part shows nla."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Windsor, Connecticut 06095
Gary V.
Job Details:
11/21/2024
"Inspected and found timer non functional on main control and bake igniter worn out, will submit estimate and call for return date.; rqstng P&A on 1 W11126814 (Main acu) and 1 W10918546 (Igniter)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
11/21/2024
"Install door, hinges and cooktop cycled and tested fine.; dspstn on spec-tagged invntry: 1 W10347464 HINGE-DOOR"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Ellington, Connecticut 06029
Gary V.
Job Details:
11/21/2024
Installed parts listed and tested fine.
We serviced a
WHIIRLPOOL DRYER
Model WED8127LC2
Near Auburn, Massachusetts 01501
Glenn
Job Details:
11/21/2024
Installed part user interface if the problem reoccurs we need to tested dryer during the failure. Possible causes are likely the control board wiring harness or motor windings. As the dryer continues to count down but not run or heat. Motor circuit is suspect
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYB05
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
11/21/2024
"Replaced control and u/I. Display working properly, compressor and fans running"
We serviced a
KITCHENAID M/W OTR
Model KMHS120EBS2
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
11/21/2024
"Trip covered by authorization. Fire in car king area, had rack in oven and said they kept running n there most of the time, scraped in paint and rack likely source of fire ( cs had cleaned unit out) after fire unit would not power on, nothing on display, unplugged on arrival. Melted wave guide. Fuse on power board good. Plugged in and 120vac to control. Quoted for control/labor ( would need other small parts, but declined at just the control); ordrng 1 W11182110 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
11/21/2024
"Entered diagnostics, ran test 56 for ice maker error codes. Found E5 error, no way to know if this is a new code or one that wasnt cleared on previous visit. No notes on ticket. Turned breaker off to clear error. Removed and replaced emitter and receiver. Turned breaker back on. Ran test 56 again to confirm error was cleared. Ran test 57, completed properly. Ran valve test 45 and sensor test 15, all operating correctly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
11/21/2024
"Tested and ran diagnostics. Found F3E2 pressure system fault. Checked pressure hose, no holes or issues found. Ordering control. Checked part availability and scheduled return for 11/27 PM ; ordrng 1 W11513246 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near York, South Carolina 29745
Mitch H.
Job Details:
11/21/2024
"Pulled range out. Removed and replaced oven spark module and bake igniter. Reassembled, tested, all igniting and operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near York, South Carolina 29745
Mitch H.
Job Details:
11/21/2024
Checked and found top of freezer door gasket still has condensation even though extra gasket kit was installed. No gaps or issues found with gasket on freezer door or refrigerator doors. Ordering complete freezer door. Advised customer that it may take 8 to 10 weeks for door to arrive and that door will ship directly to him and that he would need to inspect door for damage and call to schedule return visit.; ordrng 1 W11436967 (Freezer door)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
11/21/2024
"Checked and found motor pulley broken causing belt to come off. Used t/s motor yesterday, not yet replaced. Ordering motor and blower wheel. Checked part availability and scheduled return for 12/3 AM. Customer is out of town next week.; ordrng 1 279827 (Motor) and 1 Wp694089 (Blower wheel)"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS7
Near Clover, South Carolina 29710
Mitch H.
Job Details:
11/21/2024
"Checked and found no power going to motor. Would not start. Could not pull out of cabinet, finished floor does not continue under compactor. When control panel was removed found that stand-offs for switch were broken. Ordering escutcheon, on/off switch and safety switch. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11736462 (Escutcheon) and 1 W10813586 (Switch) and 1 W11243179 (Switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB11
Near Worcester, Massachusetts 01610
Glenn
Job Details:
11/21/2024
Found no frost pattern compressor is running either its a Freon leak or bad compressor valve. Order parts allow 2 hours. This is R600A ; ordrng 1 W11582579 (Compressor) and 1 W11562258 (Evaporator) and 1 W11504445 (Coupler) and 2 W11504449 (Coupler)s and 1 W11506635 (Process valve) and 1 W11504419 (Coupler)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Charlotte, North Carolina 28215
Caleb
Job Details:
11/21/2024
Replaced panel. Unit tests fine.
We serviced a
GE DISHWASHER
Model GDT530PGP5BB
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/21/2024
"dissolved soap in bottom of unit on arrival. Started normal cycle and drain operating, drained water in unit fine, stayed on and have ftd error, draining n error. Since unit drained find looked at pressure sensor and it leaks as clogged. Cleared and ran normal cycle fine, went into fill and went into wash fine. Cancelled and drained fine, stopping when empty. Started second normal cycle and let run for 10 minutes with no issue. Since here less then 30 days ago (npf at the time for same issue) subtracted service call paid from labor and collected for remainder."
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Charlotte, North Carolina 28206
Clinton
Job Details:
11/21/2024
"Drain pump has 22k ohms not shorted control immediately drains. Confirmed the pressure hose is connected on both end in the center junction. I believe the control installed is faulty or the pressure hose has a hole in it. But I u hooked it and still drains instantly order 2nd harness bc I need to pressure hoses and cant find extended hose on part look up; ordrng 1 W11629601 (Control) and 1 W11417071 (Harness), dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
WHIRLPOOL DRYER
Model WED9750WW0
Near Springfield, Massachusetts 01119
Jorden
Job Details:
11/21/2024
"Arrived and found heater relay not closing to send 120v down to element, jumped relay and found heater element open. Unit needs new heating element and control board, control board is discontinued office (LT) confirmed."
We serviced a
WHIRLPOOL WASHER
Model MVWB450WQ2
Near Chicopee, Massachusetts 01013
Jorden
Job Details:
11/21/2024
"Arrived and found the bearing bad causing a loud roaring noise, gearcase leaked all its oil over the other components. Would need new drive and motor components. Customer opted out of repair."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Charlotte, North Carolina 28215
Clinton
Job Details:
11/21/2024
Replaced valve for dripping after repair no longer dripping
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Charlotte, North Carolina 28215
Caleb
Job Details:
11/21/2024
"Unit needs new fan motor and fan. Ran diagnostics and found that evaporator fan motor has failed. Not a defrost issue. Unit also needs new fan blade and grill broke when inspecting fan. ; ordrng 1 WPW10128551 (Motor) and 1 WP2169142 (Fan) and 1 WPW10175909 (Grill), dspstn on spec-tagged invntry: 1 WPW10594330 DAMPER CNTRL"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Avon, Connecticut 06001
Ruben C.
Job Details:
11/21/2024
Checked unit found drain pump impeller sticking and found small hole in bellows ordering drain pump and bellows putting into p/a; rqstng P&A on 1 WPW10391443 (Drain pump) and 1 W11106747 (Bellows)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Chicopee, Massachusetts 01013
Jorden
Job Details:
11/21/2024
"Arrived and found the tachometer not reading the position of the tub and the capacitor is out of spec, replaced both and tested fine. ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR206ESS01
Near West Hartford, Connecticut 06117
Ruben C.
Job Details:
11/21/2024
Replaced main control checked evap did not have ice build up on reset unit checked temps cust has unit at 35 in ref and 0 in freezer cust will observe unit
We serviced a
KITCHENAID RANGE
Model KSEG950ESS1
Near New Hartford, Connecticut 06057
Andre
Job Details:
11/21/2024
Ck unit upon arrival and install control board and heating element and advance unit into bake cycle and unit now reaches 350 degrees unit operating to manufacturers specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Newington, Connecticut 06111
Andre
Job Details:
11/21/2024
Ck unit upon arrival and install control board order by previous technician. Inform customer that produce and diary products is not good to store on top shelf because its so close to freezer compartment all produce should be located inside lower lower bin and not on shelf customer will rearrange products
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near New Britain, Connecticut 06052
Andre
Job Details:
11/21/2024
Ck unit remove old compressor and install new compressor vacuum and charge unit inform customer 24hr for proper operation ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a and 1 W11506635 COUPLER 6 NF MS SV PROCES
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EFP00
Near Newington, Connecticut 06111
Andre
Job Details:
11/21/2024
Ck unit upon arrival and found no freezer evaporator fan motor running or condenser fan motor or ice box fan motor only fan is running is the fresh food compartment fan motor order controls to complete repair ; ordrng 1 W11333076 (Control board) and 1 W11099342 (Ui) and 1 W11086558 (Panel UI) and 1 W11131873 (Orion)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Webster, Massachusetts 01570
Lee
Job Details:
11/21/2024
"Customer states cycle wont startConfirmed complaint, found stuck on sensing, found slider magnet has broke away from plastic housing, replaced from truck stock tested okay, removed all error codes; used 1 W10734521 (SLIDER) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS26596S/04
Near Charlotte, North Carolina 28205
Johnny
Job Details:
11/21/2024
Error code for ice fan motor issue. Observed ice build up on evaporator fan cover which contains the ice box fan. Will need to replace control board and fan assembly. Attempted to contact cx to provide accurate quote. I called 3x. Got no answer. I left a voicemail telling cx the quoted price for repair and instructed them to contact office to pay.; O-emld tckt
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Leicester, Massachusetts 01524
Glenn
Job Details:
11/21/2024
Installed tub tested all ok no leaks
We serviced a
LG REFRIGERATOR
Model LFXS26973S/10
Near Chicopee, Massachusetts 01020
Jorden
Job Details:
11/21/2024
"arrived and could not replicate complaint, based on customers description I applied permagum sealant to the hole indicated where they saw the leak. Advised they observe over the next few days in case a leak returns."
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Warren, Massachusetts 01083
Chris B.
Job Details:
11/21/2024
"Complaint that the washer is not finishing any cycle. Error codes F7E1, F5E1, found stripped hub. Replaced part with TS #W11212745. Ran three diagnostic cycles and unit running normal.; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Stafford, Connecticut 06076
Gary V.
Job Details:
11/21/2024
"Inspected and found dribble marks out of dispenser and leaking down face of washer , brought legs down as far as I could to bring front of washer higher in front to stop dribble out the front of the dispenser. Cycled and tested fine."
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC7HS04
Near West Hartford, Connecticut 06117
Ruben C.
Job Details:
11/21/2024
F4e2 sr 7740375240 per tech line would need to check ohm readings on mag sensor can not pull unit out was told by tech line if it not accessable by a dolly cust has to make acessable told to refer cust to customer service techline has a pic of the way unit is installed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Holliston, Massachusetts 01746
Aimee
Job Details:
11/21/2024
Installed freezer shelf completeDid take broken one in case need to return
We serviced a
GE DISHWASHER
Model GDP665SYN3FS
Near Blackstone, Massachusetts 01504
Aimee
Job Details:
11/21/2024
Cust stated feels heat not working again.Tested element has continuity it good.Tested tco open; rqstng P&A on 1 WD21X27402 (Tco)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW0
Near West Hartford, Connecticut 06119
Ruben C.
Job Details:
11/21/2024
Checked unit found touch panel not responding only shows a broken 1 on display console is peeling ordering console ui and main control; ordrng 1 W11505225 (Ui) and 1 W11460909 (Console white) and 1 W11506011 (Control)
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE05
Near Charlotte, North Carolina 28205
Clinton
Job Details:
11/21/2024
Reordered parts needed ticket was closed previously bc customer never confronted ; ordrng 1 2317847 (Fill tube) and 1 W11650057 (Ice maker)
We serviced a
GE DISHWASHER
Model GDT550PMR0ES
Near Suffield, Connecticut 06093
Mike K.
Job Details:
11/21/2024
"Unit is getting an ftd error, drain failure, but unit is drained. Removed pressure sensor and found it clogged, cleaned and reassembled. Ran normal cycle and let run for 10 minutes with no issue."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Mint Hill, North Carolina 28227
Caleb
Job Details:
11/21/2024
"Found loose connection to broil element. Corrected, unit tests fine now."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Charlotte, North Carolina 28277
Caleb
Job Details:
11/21/2024
Submitted parts needed. Now that pop is confirmed.; ordrng 1 W11620481 (Control) and 1 W10856866 (Socket)
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ0
Near Worcester, Massachusetts 01602
Glenn
Job Details:
11/21/2024
Installed thermal fuse tested all ok but customers dryer vent has poor air flow outside. Instructed her this needs to be addressed as it could cause anther failure ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Waterbury, Connecticut 06704
Andre
Job Details:
11/21/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Chicopee, Massachusetts 01020
Jorden
Job Details:
11/21/2024
"Arrived and found door and armature broken on filter housing, replaced and tested fine."
We serviced a
BOSCH DRYER
Model WTL5410UC
Near Springfield, Massachusetts 01108
Jorden
Job Details:
11/21/2024
Arrived and customer turned down service at the door.
We serviced a
LG DRYER
Model DLG7101W
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/21/2024
"Inspected and found TE1 fault, open blower thermostat, Will order the part and return.; ordrng 1 6931EL3002M (Blower thermostat)"
We serviced a
WHIRLPOOL OVEN
Model GBD307PDB10
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
11/21/2024
Complaint switches in operable sometimes it works sometimes it wont when you press the buttons display is failing no longer illuminating keep getting PF error code when using top oven specifically. Unit will need touch membrane and control to fix. Will need user interface and control no longer available. Have been discontinued.; rqstng P&A on 1 8302319 (Control assembly) and 1 8300442 (Membrane switch black)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
11/21/2024
Wash motor is making a loud noise. Would need a motor pump to repair issue. Customer declined repair collect service fee
We serviced a
MAYTAG DISHWASHER
Model MDB6949SDE0
Near Foxborough, Massachusetts 02035
Aimee
Job Details:
11/21/2024
Dishwasher wash filled with water and Cust stated ran for 6 hours.I cancel cycle and drainedChecke error codes F6E4 error code fill valve or control problem or too much soapRan diagnostics ran right through Either Cust put on delay start or getting stuck in cycle Cust buying new
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Springfield, Massachusetts 01104
Jorden
Job Details:
11/21/2024
"Arrived and found noise coming from condenser fan blade due to one of the blades being largely severed. Removed broken blade to keep unit going but needs a new one, ordering condenser fan blade.; ordrng 1 WP12825803 (blade)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near West Hartford, Connecticut 06117
Ruben C.
Job Details:
11/21/2024
Checked unit ran cycle normal ran diagnostics normal no issues with unit at this time have informed cust it is normal for unit to run cust instruct is now fullfilled
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW4
Near Berlin, Connecticut 06023
Ruben C.
Job Details:
11/21/2024
Checked unit found power harness on control loose reinstalled tested operation normal ran diagnostics normal no error codes in memory cleared anyway tested normal
We serviced a
LG WASHER
Model WT6105CW
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/21/2024
"Unit not responding, cs showed me as he tried to operate. Control lock was on, unlocked, showing cs how, and unit starting as normal. Collected for service call."
We serviced a
WHIRLPOOL ICEMAKER
Model WRS571CIHZ01
Near Berlin, Connecticut 06023
Jimmy R.
Job Details:
11/20/2024
Tested ice maker due to unit not making any ice found ice maker stuck in a harvest cycle and not cycling back. Replaced faulty ice maker ran steps 44 and 45 unit is now cycling and working to specs ; used 1 W10873791 (ICE MAKER) from stock
We serviced a
KITCHENAID RANGE
Model KSDG950ESS7
Near Charlotte, North Carolina 28209
Brandon
Job Details:
11/20/2024
On arrival we changed regulator and it didnt fix the issue. Customer seems to be having a gas pressure issue in home.
We serviced a
ELECTROLUX DRYER
Model EFME627UIW2
Near Wolcott, Connecticut 06716
Andre
Job Details:
11/20/2024
Ck unit upon arrival and install inlet valve for dryer no more leaks unit is operating to manufacturers specs
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Plainville, Connecticut 06062
Andre
Job Details:
11/20/2024
Ck unit upon arrival and found unit filling but not washing check voltage and found proper voltage check harness and found connection at wash motor slightly loose. Secure connection and ran unit and unit start start to wash. Cancel and ran wash cycle multiple time and unit is now operating to manufacturers specs
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
11/20/2024
"Inspected and found no ice production, found fill tube frozen to ice maker, found only 48 volts at heater connection, shut ice maker off temporarily. Will order parts and return. Customer wants dec 11 am slot.; ordrng 1 (Fill tube heater) and 1 W11224256 (Main acu)"
We serviced a
MAGIC CHEF REFRIGERATOR
Model CSB2323ARW
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
11/20/2024
Complaint that the unit is leaking water from the bottom front. Found clogged drainage. Unclogged all ice buildup and unit working properly. Collected for minor repairs. Advise customer to keep an eye on the cooling vents for the next few days.
We serviced a
WHIRLPOOL RANGE
Model WEC530H0DS0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/20/2024
"Unit has F8e0 error, comes on as soon as bake is started. Tested at board p5-1 to p6-3 and open. Quoted for fan assy/labor and approved. Pulled out fan assy and tested directly and tested at 102 ohms, reinstalled and now reading 102 at board. Had the have been a loose connection. Charged for labor only."
We serviced a
KITCHENAID RANGE
Model KSDG950ESS7
Near Charlotte, North Carolina 28209
Caleb
Job Details:
11/20/2024
Replaced regulator. Unit still not functioning properly. Spoke with the customer and she stated she will have piedmont gas come test her gas pressure.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSMWW
Near Charlotte, North Carolina 28209
Caleb
Job Details:
11/20/2024
"Customer stated that she had her water heater replaced recently. I found that the top framing that the door closes on to was bent upward causing door to not close properly to engage the door switch. Im assuming that the people who serviced her heater bent the top trying to pull the unit out. I forced the framing back in place, door closes flush now and unit tests fine. Took a pic of the top right screw the the access panel because I wanted to check the control but the screw is striped and will not back out, luckily did not need access to control. But if she had future issues this will be problematic."
We serviced a
ADMIRAL REFRIGERATOR
Model WRF767SDHZ04
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
11/20/2024
"Customer complained of no ice in refrigerator section door icemaker. Ran diagnostics E5 error , found water line to icemaker froze over after inlet valve, tool off fill tube from inlet valve and water coming out of valve when running test 45. Needs fill tube heater and ordering icemaker also. ; ordrng 1 W11087201 (Fill tube heater) and 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
11/20/2024
"Customer complained sanitize light blinking in the cycle ran diagnostics. No error codes found . ran through diagnostics . heater was coming on , no issues with the diverter, no error codes at the end of diagnostic cycle . Door lock working properly, pulled on door while washing to make sure it wasnt loose. after running unit turned on water at sink and water was still cool to warm. Informed customer to run hot water at sink before operating dishwasher to ensure dishwasher water is above 84?. Verified proper operation."
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE3911QW0
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
11/20/2024
"No contact, no answer, office verified."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near West Hartford, Connecticut 06117
Gary V.
Job Details:
11/20/2024
Notes and payment are on other ticket.; dspstn on spec-tagged invntry: 1 W11683243 LED KIT WHITE (12 LEDS)
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Charlotte, North Carolina 28273
Clinton
Job Details:
11/20/2024
Back panel was rubbing the blower wheel pulled it off blower wheel noise stopped
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWS1
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
11/20/2024
"F7e1, F8e1, F5e1 error history.Ran diagnostic cycle. Filled, wash motor not running., drains fine, heater working as diagnostic resets.Verified voltage coming to wash motor.Quoted for sump assy/labor. Accepted, replaced sump assy and ran diagnostics, completed fine; used 1 WPW10605057 (MOTOR/SUMP) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
11/20/2024
"Customer complain unit will power on, but not start. Inspected unit. Confirm complaint found door switch. Good found thermal fuse blown quoted for repair. Customer accepted job. Replaced thermal fuse collected via form customer to make sure exhaust is not clogged or cramped when pushing unit back or issue will happen again. verified proper operation.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
11/20/2024
"Customer complained unit not starting . Found F2e1, f5e1,f0e4 error codes. Ran diagnostics key test and start button intermittently working. Lid lock test passed but ordering it due to fault code f5e1. Found hot and cold lines mixed up. Solving error code f0e4. Ordering Ui panel and lid lock. ; ordrng 1 W10838672 (Ui panel) and 1 W10861642 (Lid lock)"
We serviced a
FRIGIDAIRE RANGE GAS
Model PLGF389CCC
Near Springfield, Massachusetts 01109
Jorden
Job Details:
11/20/2024
"Arrived and spoke with customer, they said the fire department shut off the gas supply and unplugged unit due to a CO2 issue they thought was caused by the broiler. Started broiler and it worked fine, only issue Im finding is the rear right burner isnt sparking due to a bad switch. Spoke with manufacturer and they recommend replacing the safety valve. Provided quote to customer and they requested only the switch harness be replaced. Reference #87738277; ordrng 1 316219004 (wiring harness)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TWA
Near Springfield, Massachusetts 01151
Jorden
Job Details:
11/20/2024
"Arrived and installed support and FF gasket, tested fine."
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Springfield, Massachusetts 01104
Jorden
Job Details:
11/20/2024
"Arrived and found console intermittently working, ordering both console assembly and PCB under p/a. ; rqstng P&A on 1 DC97-22947A (UI console) and 1 DC92-03567L (PCB)"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ2
Near Springfield, Massachusetts 01104
Jorden
Job Details:
11/20/2024
"Arrived and found complaint: LF & LR burner valves are set to low so that the flames go out when set to lowest, adjusted valve screws to customers desires. Unit tests fine."
We serviced a
ELECTROLUX WASHER
Model ELFW7537AW1
Near Douglas, Massachusetts 01516
Lee
Job Details:
11/20/2024
"Customer states unit not fully draining out, clothes remain wet, water in tub.Confirmed complaint, found tub full of water on arrival, entered diagnostics, found very poor flow coming out of drain pump but was able to remove water for now but unit will need drain pump replacement.; ordrng 1 5304514775 (Drain pump)"
We serviced a
SAMSUNG DRYER
Model DVE45T3200W/A3
Near Brockton, Massachusetts 02302
Aimee
Job Details:
11/20/2024
Cust stated dryer wont started checked vent just replaced took apart found the high limit is open checked vent in dryer any blockagesA lot of lint inside after been cleaned last visit . Getting stuck in the filter housing theres a crack and the blower wheel filled with lint again.This is 3 time tripped Needs high limit and thirmister with lint screen housing; rqstng P&A on 1 DC32-00007A (Thirmistor) and 1 DC97-16741A (Housing filter) and 1 DC47-00016A (High tstat)
We serviced a
SAMSUNG MICROWAVE
Model ME17R7021ES
Near Brockton, Massachusetts 02301
Aimee
Job Details:
11/20/2024
Found the door switch is stuck open needs latches complete; rqstng P&A on 1 DE96-00414A (Asy body latch)
We serviced a
BOSCH OVEN
Model HES235UC/01
Near North Attleborough, Massachusetts 02760
Aimee
Job Details:
11/20/2024
Tested the oven sensor 1080 is goodNeeds control board Call Mike pcb no longer available