Service History 32

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHW06

Near Holden, Massachusetts 01520

Glenn

Job Details: 07/16/2026

I am unable to pull the fridge out for repair. Called office spoke to Debra. We have to reschedule the appointment making it the first afternoon call and customer has to get the fridge pulled out prior to repair allow 2 hours ; schdld next appmnt for 7/23 THU PM

We serviced a

WHIRLPOOL WASHER TL

Model WTW8000BW0

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 07/16/2026

"Inspected and found multiple faults and problems, f1 pressure system out of range, f2 Ui panel communication fault, f52 motor fault, f43 heater relay fault, f70 overload, unit needs machine control board and Ui panel, will submit and parts show nla.; rqstng P&A on 1 W10591280 (Machine/motor board) and 1 W10521053 (Ui panel)"

We serviced a

KITCHENAID COOKTOP

Model KCED600GBL01

Near Sutton, Massachusetts 01590

Glenn

Job Details: 07/16/2026

Replaced switch for blower tested all ok at

We serviced a

WHIRLPOOL DRYER

Model MED5630HW1

Near Plymouth, Connecticut 06786

Jimmy R.

Job Details: 07/16/2026

"Checked over unit and found dryer drum running and felt hanging down on inside of unit, removed drum and found it to be out of round causing it to cut threw front bulk head and felt, unit needs new drum,bulk head, and repair kit to fix all issues, parts tentative p/a ; rqstng P&A on 1 W10508188 (Drum) and 1 W11712678 (Bulk head) and 1 4392067 (Repair kit), states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS2

Near Plymouth, Connecticut 06786

Jimmy R.

Job Details: 07/16/2026

"Checked over unit due to getting hot on the sides and making a squeaking noise wile using the cook top and found heat is normal advised unit will get warm on each side and the front of machine when using the oven, checked noise and found coming from cooktop removed cooktop and found clips not in place and not securing top down, realigned top and unit is now not squeaking. Heated up oven and unit is operating to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Warren, Rhode Island 02885

Lee

Job Details: 07/16/2026

"Customer states unit not cooling, confirmed issue found evap leaking, need to order and replace compressor with evaporator Customer does not want to continue with repair"

We serviced a

MAYTAG WASHER TL

Model MVWB835DW1T

Near Fort Mill, South Carolina 29708

Ryan S.

Job Details: 07/16/2026

"Upon arrival had to cut wash plate off, after. Putting wash plate off found gearcase wont come out on inner basket. Used penetrating oil and large hammer. Could not get gearcase out. Will have to order inner basket and outer tub. Also ordering tub filter and screw, along with tub nut. Informed customer 2 boxes will be shipped to his home , when they both arrive , check them for damage and call office to schedule return call. ; ordrng 1 W11219115 (Outer tub) and 1 W10811960 (Inner basket) and 1 WPW10215093 (Tub filter) and 1 WP8533928 (Filter screw) and 1 W10909670 (Tub nut)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Freetown, Massachusetts 02717

Dan

Job Details: 07/16/2026

"Replaced the water inlet valve, calibrated and performed diagnostic self test. Tested washer fill cycle in a normal wash. Washing machine is operating properly. Job is complete."

We serviced a

MAYTAG WASHER FL

Model MHW6630HC3

Near Marion, Massachusetts 02738

Dan

Job Details: 07/16/2026

"Replaced appliance control unit, this restored proper operation. Performed self test in diagnostics. Tested a drain and spin cycle as well as a wash cycle. The washing machine is operating properly. Job is complete."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM7

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 07/16/2026

Complaint that the ice maker is not dispensing ice properly. Found IM and baffle cracked and leaking water upon fill cycle. Found failed UI touch panel. Quoted parts and labor. Customer will think about other options.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ04

Near Middleborough, Massachusetts 02346

Aimee

Job Details: 07/16/2026

Natalee new gasket complete

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW0

Near Brockton, Massachusetts 02301

Aimee

Job Details: 07/16/2026

F9e1 long drain f7e7 not reaching target speed and Drain pump runs wont shut off Bent hinges lid wont close And needs new latch and strike ; ordrng 1 W11551369 (Left hinge) and 1 W11551376 (R hinge) and 1 W11457841 (Strike) and 1 W11700916 (Latch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Brockton, Massachusetts 02301

Aimee

Job Details: 07/16/2026

Installed icemaker and filled with water

We serviced a

WHIRLPOOL WASHER TL

Model WTW5000DW3

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 07/16/2026

Upon removal of the inner wash drum found outer tub cracked and will need to be replaced before replacing all other parts. Customer ok to leave the drum next to the washer. Mentioned to the customer to verify the drum as soon as its delivered for any damages and to call office for rescheduling. ; ordrng 1 W11219115 (Outer Tub) and 1 W10849477 (Tub Ring)

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 07/16/2026

"Inspected and found lid lock terminal at main control dislodged and reinserted and ran diagnostics test, tested fine now."

We serviced a

MAYTAG M/W OTR

Model MMV1174FZ0

Near Brockton, Massachusetts 02302

Aimee

Job Details: 07/16/2026

"Evething covered and grease Cust frys under microwave and 2 lowHas no heat and needs door switches door wont close , has f2 e1 for touch pad and fan doesnt workNeeds 2 men to take down Cust said call when parts come in needs take day off.; ordrng 1 WP8206419 (Top support) and 1 WPW10156813 (Bottom support) and 1 W10269458 (Top door switch) and 1 W10727360 (Up door switch) and 1 W10269460 (Lower door switch) and 1 W10832024 (Tsat mag) and 1 W10269232 (Cavity Tstat)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4307SW0

Near Scituate, Rhode Island 02857

Lee

Job Details: 07/16/2026

"Customer states unit goes from sense to done confirmed issue found error message for basket speed sensor, replaced actuator tested okay; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

JENNAIR MICROWAVE

Model JMW3430DS01

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 07/16/2026

"Arrived and found oven wedged into cabinet so tightly that I could not pull oven out. Informed customer they need to make unit accessible in order for us to replace part, and to call our office when unit is accessible. If not 2 techs return for an additional $189. Plus tax to attempt to remove unit from cabinet and replace part.; saved tckt"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Woonsocket, Rhode Island 02895

Lee

Job Details: 07/16/2026

"Customer states unit stopped mid cycle full of water, found 120 volts at pump, motor seized, replaced off truck tested okayLeft id parts with customer; used 1 W10919003 (DRAIN PUMP) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC302EPA08

Near Charlotte, North Carolina 28277

Jacob

Job Details: 07/16/2026

Customer had other company out recently to service/rebuild sealed system.Dissatisfied with multiple failed attempts and service.Whirlpool referred us.Unit not cooling.Compressor active/running.Sealed system rebuild in order.; ordrng 1 W11504423 (Coupler) and 1 W11504415 (Coupler) and 1 W11515437 (Ebap) and 1 W11504445 (Drier) and 1 W11504447 (Drir) and 1 W11504416 (Coupl) and 1 W11504431 (Coupler) and 1 W11506621 (Port) and 1 W11506635 (Port) and 1 W11686820 (Compressor)

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW1

Near Waxhaw, North Carolina 28173

Jacob

Job Details: 07/16/2026

Control/unit unresponsive.New control needed.; ordrng 1 W11742939 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF757SDEM01

Near Chicopee, Massachusetts 01013

Tito

Job Details: 07/16/2026

Arrived I installed new door gaskets tested ok

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near South Hadley, Massachusetts 01075

Tito

Job Details: 07/16/2026

"Arrived I found control not responding,I installed new control tested ok, voltage issues at the house."

We serviced a

WHIRLPOOL WALL OVEN DBL

Model Wod52es4mz

Near Canton, Connecticut 06019

Gary V.

Job Details: 07/16/2026

"Inspected and found upper convection fan blade broken, replaced with new fan blade and cycled tested fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Plymouth, Massachusetts 02360

Dan

Job Details: 07/16/2026

Confirmed customer complaint. Found F8E1 fault for long fill. Found the cold water inlet valve is faulty and restricts the water flow incoming. Water valve needs to be replaced. Saved estimate and sent to customer email. Curtis not going with repair. Close ticket job is complete.

We serviced a

MAYTAG WASHER TL

Model MVWC565FW2

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 07/16/2026

Replaced all parts and washer running normal. No error codes found after the repair.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS311SDHT04

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 07/16/2026

Complaint that the ice maker is not functioning properly. Found ice maker locked and wouldnt finish its full rotation. Replaced part and new part cycled and called for water. Unit working normal after the repair.

We serviced a

WHIRLPOOL RANGE

Model WFE714HLAS1

Near Monroe, North Carolina 28112

Jacob

Job Details: 07/16/2026

Home has bad breaker.Power on one or two 120v legs reading 3.96v.Previous diagnosis stands and is currently valid.

We serviced a

AMANA DRYER

Model NED4655EW1

Near South Hadley, Massachusetts 01075

Tito

Job Details: 07/16/2026

Arrived I installed new fuse and thermostat tested ok

We serviced a

WHIRLPOOL ICEMAKER

Model WUI75X15HZ01

Near Plymouth, Massachusetts 02360

Dan

Job Details: 07/16/2026

"Tested components in diagnostics test. Found water level in reservoir filled to proper level. Circulation pumo was noisy and weak. Replaced the pump, tested regular cycle. Ice freezing, harvest and cutting grid all operating properly, ice is being produced. Job is complete."

We serviced a

WHIRLPOOL WASHER TL

Model WTW500CMW1

Near York, South Carolina 29745

Ryan S.

Job Details: 07/16/2026

"F6e3, f6e1, f0e3. Found basket spins freely, found no obstructions in outer tub. Slider is ok. Unit will go through a complete cycle but sometimes stops mid cycle.F6e1 is a recurring error code. Have already changed main control and UI due to previously having these error codes..ran main control test, flashing led, proper voltage to it. Continuity through harness from main control to ui . Called techline. Found f6e3 is for. DMS module. It can give error codes to the hmi and controls the off balance / overload errors. DMS is not only not in the parts for this unit in service matters the error codes for it isnt in the service Manuel. Ordering DMS and harness . Inforned customer office will call when part comes in. Sr-24234264; ordrng 1 W11805174 (Dms) and 1 W11731988 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ03

Near Belchertown, Massachusetts 01007

Tito

Job Details: 07/16/2026

"Arrived I installed new cover , cx found ice is not dispensing, ordered parts ; ordrng 1 W11671282 (Motor) and 1 WPW10309866 (Solenoid) and 1 W11185686 (Ice Bin)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4800BQ1

Near Belchertown, Massachusetts 01007

Tito

Job Details: 07/16/2026

"Arrived I found gearcase and clutch failed,quoted,cx declined estimate"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ

Near Marshville, North Carolina 28103

Jacob

Job Details: 07/16/2026

"Complaining:unit has excess insulation protruding from seals and or trim in various locations.Trimmed excess cyclopentane from around front tri,.Customer satisfied and unit functioning as desiged"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3036RZ00

Near Easthampton, Massachusetts 01027

Tito

Job Details: 07/16/2026

"Arrived I found freezer door dont close, ice blocking door ,I cleaned the debris tested ok"

We serviced a

LG DRYER

Model DLEX3370W

Near Granby, Connecticut 06035

Gary V.

Job Details: 07/16/2026

"Inspected and found main control board and dryer the mister no longer communicating and shutting off early in automatic cycles, quoted and she will call if he wants to proceed with repairs."

We serviced a

LG WASHER FL

Model WM3670HWA

Near Granby, Connecticut 06035

Gary V.

Job Details: 07/16/2026

"Inspected and found UI panel with intermittent operation power button is sometimes not functioning, quoted for UI panel replacement, she will call if wants to proceed with repair repairs."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Windsor, Connecticut 06095

Gary V.

Job Details: 07/16/2026

"Invoice not in list #18468960. Inspected and found broken wash pump and replaced with new wash pump, cycled and tested fine.; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL RANGE

Model WOC54ECOAS04

Near Plymouth, Massachusetts 02360

Dan

Job Details: 07/16/2026

Confirmed customer complaint. Found the oven door gasket is torn. causing loss of heat and temperature loss. The door gasket needs to be replaced. No fault codes found. Bake and broil heat cycle are operating properly. Ordering the oven door gasket. ; ordrng 1 W11623080 (Oven door gasket)

We serviced a

MAYTAG REFRIGERATOR TM

Model MRT311FFFH01

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 07/15/2026

Replaced part gasket and molded into place and proper seal. Door closing properly.

We serviced a

MAYTAG DRYER

Model MEDZ400TQ2

Near Springfield, Massachusetts 01128

Chris B.

Job Details: 07/15/2026

Complaint that the dryer power button is not responding properly. Found failed touch control and part no longer available. Collected trip fee. CC.

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507EWH01

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 07/15/2026

Complaint that the freezer door cannot be opened. Found ice buildup on the freezer side due to failed drip pan on the evaporator causing the problem. Found failed lighting. Will order all parts for a return visit.; ordrng 1 W11683242 (LED Kit) and 1 W11457241 (Drip Pan Kit) and 1 2xFrameJob (2x Frame Job)

We serviced a

LG WASHER TL

Model WT5270CW

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 07/15/2026

Complaint that the washer is giving out a error code PE. Found control not feeding proper voltage and connections are fine at the pressure sensor. Found unit needs a thorough clean and quoted for parts and labor. Customer will look into other options first. Customer has 7 days to waive trip fee into labor. Collected in full CC.

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BW2

Near Easthampton, Massachusetts 01027

Tito

Job Details: 07/15/2026

"Arrived I found ignitor failed,I installed new ignitor kit tested ok; used 1 12400035 (IGNITOR FLAT) from stock"

We serviced a

WHIRLPOOL MW/WALL OVEN COM

Model WOEC3030LS01

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 07/15/2026

Replaced damaged components.Tested unit.Is now functioning as designed

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC236SPS03

Near Indian Trail, North Carolina 28079

Jacob

Job Details: 07/15/2026

Complaint:not cooling.Verified freezer temp no lower than 45f.Inspected evap and found little to no frost pattern present.New compressor needed.UNIT HAS NO PARTS DIAGRAM/BREAKDOWN LISTED ON ANY SITE.; saved tckt

We serviced a

JENN-AIR WALL OVEN DBL

Model JJW2830LL01

Near Charlotte, North Carolina 28278

Ryan S.

Job Details: 07/15/2026

"Arrived as helper . Found unit was in a position we couldnt fully pull it out. Pulled unit out enough to check control board. Replaced control and unit still not heating. Inforned customer she would have to pull unit out. She got upset and was saying why dont we have harness to pull it out and I explained we use appliances dolly and we cant use that with her appliance due to area. She kept asking me the same thing over and over asking about an error code, which none were stored in the memory, I informed her there wasnt one. She said I should have it, I told her if she had one and gave it to Whirlpool they didnt put it in the ticket, regardless she needs to have unit pulled out and accessible and call for return call. I am just the helper on this ticket. Just adding notes."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Fort Mill, South Carolina 29715

Ryan S.

Job Details: 07/15/2026

Customer complained drawer ui not working. Pulled out ui and fiubf moisture damage to control board. Ordering new Ui. Keeping harness to Ui for return call. Informed customer office will call when job is authorized and oarts come in. ; rqstng P&A on 1 WPW10769076 (Ui)

We serviced a

WHIRLPOOL WASHER FL

Model WFH5424SW0

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 07/15/2026

Complaint that the washer is leaking water from the bottom back. Found water leaking from the dryer pump canister. Found failed pump and hoses. Will put for a 2x frame job and second tech due to complexity of replacing parts with dryer located on the top. ; ordrng 1 W11796853 (Dryer Pump) and 1 W11796856 (Drain Hose Dryer) and 1 W11796852 (Hose Drain Washer)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 07/15/2026

Complaint that the washer is leaking water from the bottom back. Ran diagnostic and a quick cycle. No issues found on the pressure switch. Found pressure hose kinked. Adjusted hose correctly to clear out the kink and washer filling and draining properly. No more leaks after adjustment.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYSA

Near Fort Mill, South Carolina 29715

Ryan S.

Job Details: 07/15/2026

"Returned to install new control and harness, re a unit to test, Heater was coming on , verified proper operation.customer asked about rust on racks, Inforned her thats not covered under warranty."

We serviced a

JENN-AIR FREEZER

Model JBZFL18IGX10

Near Charlotte, North Carolina 28209

Ryan S.

Job Details: 07/15/2026

"Upon arrival found no ice, icemaker not working, ran test 120, icemaker not going past 01, not timing out, tray is upside down. Ran again and icemaker went through to 04 and gave BF . Bin is not full, icemaker arm looks deformed. . Ran test 97, full tube frozen. Getting power to heater and valve. Needs new Ui , fill tube heater and icemaker. Quoted repair, Ui was damaged, ordering new Ui, keeping fill tube and icemaker for return call, customer paid via CC. Scheduled return call with customer. ; ordrng 1 W11763850 (Ui)"

We serviced a

KITCHENAID MW/WALL OVEN COM

Model KOCE500ESS11

Near Charlotte, North Carolina 28269

Ryan S.

Job Details: 07/15/2026

Found burnt lower wave guide. Took unit apart and found half of Magnatron cap blown off . Found little pieces of cap/ metal behind waveguide. Called techline. Unit deemed non repairable due to recurring Magnatron issue and waveguide damage from mag cap coming off. Informed customer someone should contact her in 2-3 buisness days.

We serviced a

GE WASHER FL

Model GFW550SPR4RS

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 07/15/2026

Upon arrival unit was taken apart. Informed Custer due to issues with liability i cant work on it. Left call. Talked to Jenn. About call.

We serviced a

AMANA WASHER TL

Model NTW4519JW2

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/15/2026

Complete washing machine will not spin. Will not agitate will not drain. I found F0E5F0E3F7E1. Found belt slipping replaced drive belt no further issues found everything working fine; used 1 W11239857 (BELT) from stock

We serviced a

MAYTAG WASHER TL

Model MVWP575GW1

Near Somers, Connecticut 06071

Gary V.

Job Details: 07/15/2026

"Inspected and found dispenser cap broken and will order and return, also found tub hub stripped and replaced with new hub.; ordrng 1 W11160642 (Dispenser), used 1 W10528947 (HUB) from stock"

We serviced a

KENMORE DRYER

Model ="110.66732501"

Near Wareham, Massachusetts 02538

Dan

Job Details: 07/15/2026

"Tenant stated Home owner purchased a new dryer, delivered yesterday. No service done on this ticket. Close/Cancel this job"

We serviced a

GE DISHWASHER

Model DDT700SFN4DS

Near Westfield, Massachusetts 01085

Tito

Job Details: 07/15/2026

"Arrived I found sump pump failed,cx declined estimate"

We serviced a

WHIRLPOOL WASHER FL

Model CHW9150GW1

Near Ellington, Connecticut 06029

Gary V.

Job Details: 07/15/2026

"Inspected and found triac burnt on Ui panel, quoted and he will call."

We serviced a

MAYTAG DRYER

Model MGD6000AW1

Near Hartford, Connecticut 06105

Gary V.

Job Details: 07/15/2026

Inspected and found exhaust vent to outside clogged causing burn odor and poor drying and informed customer.

We serviced a

MAYTAG WASHER TL

Model MVWB850YG0

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 07/15/2026

"Customer complaining unit sounds like train when spinning also leak found outer tub bearing shot, ordering outer tub/drive shaft assembly. Also ordering drain hose due to damage. Informed customer part will be shipped to his home, call office after checking for damage, ; ordrng 1 W10381078 (Outer tub) and 1 WPW10363893 (Drain hose)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JF36NXFXDE00

Near Hartford, Connecticut 06105

Gary V.

Job Details: 07/15/2026

Inspected and found door seal torn and will submit for pricing and availability.; rqstng P&A on 1 W10512745 (Right Door gasket black)

We serviced a

MAYTAG DRYER

Model MGD6000XW1

Near Ludlow, Massachusetts 01056

Chris B.

Job Details: 07/15/2026

Complaint that the dryer is making loud noises while tumbling. Found failed rollers and belt. Replaced parts dryer located with TS# 4392067 collected in full. CC. 1yr warranty on parts and labor. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG RANGE

Model MET8800FZ05

Near Brockton, Massachusetts 02302

Aimee

Job Details: 07/15/2026

Called tech line Spoke to eithan.Case number 23912388Found the wire on double red loose out of molex and wasnt making connections.Tested both ovens working Cust calling in for back right burner

We serviced a

THERMADOR WALL OVEN

Model ME302JS05

Near Bellingham, Massachusetts 02019

Lee

Job Details: 07/15/2026

"Installed control, tested properly"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW

Near Grafton, Massachusetts 01536

Glenn

Job Details: 07/15/2026

Customer canceled appointment for the washing machine as it hasnt leaked since he set the appointment. Will call back if necessary.

We serviced a

WHIRLPOOL WASHER TL

Model WPWB855DC3

Near Worcester, Massachusetts 01604

Glenn

Job Details: 07/15/2026

Replaced faulty lid lock assembly tested all ok inv 73268395; used 1 W10810403 (DOOR LOCK) from stock

We serviced a

MAYTAG REFRIGERATOR SXS

Model MSD2550VES00

Near Worcester, Massachusetts 01603

Glenn

Job Details: 07/15/2026

"Found dispenser door not closing, causing frost and ice buildup. Stopping ice dispensing need to order parts for repair.; ordrng 1 WPW10224328 (Spring door) and 1 WP2180353 (Door)"

We serviced a

MAYTAG DRYER

Model MED6500MW0

Near West Brookfield, Massachusetts 01585

Glenn

Job Details: 07/15/2026

Customer complaint smells propane in an electric dryer took dryer apart inspected found nothing burning no propane is present. Took photos wiring tight at the terminal block. All tested OK unable to detect the propane odor personally destructed customer all OK. Case # 24108481; dspstn on spec-tagged invntry: 1 718-202-G1 COMBUSTIBLE GAS DETECTOR

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF23HCEDBSRAA09

Near Sturbridge, Massachusetts 01566

Glenn

Job Details: 07/15/2026

(Mobile home) compressor failure no cooling locked rotor. Order parts allow 2-3 hours bring large slide ; ordrng 1 MKV190CL2J/SM1 (Compressor) and 1 DA81-06007A (Filter dryer)

We serviced a

WHIRLPOOL WASHER FL

Model WFW4720RW0

Near Webster, Massachusetts 01570

Glenn

Job Details: 07/15/2026

"Instructed customer on proper loading, which is causing out of balance loads and broken shock. washer bangs around. replaced shocks. calibrated washer ran diagnostic cycle tested all OK; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM02

Near Webster, Massachusetts 01570

Glenn

Job Details: 07/15/2026

Freon leak causing no cool. Repair declined.

We serviced a

WHIRLPOOL WASHER FL

Model MHW5630HC3

Near Litchfield, Connecticut 06759

Jimmy R.

Job Details: 07/15/2026

"Ran unit thew diag and found errors F5e4 door not open error, f8e1 long fill ran a cycle due to unit started to walk out of its place and it would not stop when getting to the spin cycle it would stay on 12 min and continue to spin until powered off. Found cntrl and interface faulty will need to replace, checked tub and found inner basket shaft bent causing tub to shake and jump unit will need new tub assembly. Advised customer unit is not in warranty and they will call advised the part will be shipped to the house to pls check for damages when there ; ordrng 1 W11460604 (Tub) and 1 W11550649 (Cntrl) and 1 W11325569 (Interface)"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 07/15/2026

"Tested unit due to machine making a grinding noise wile running and found when running a diagnostic cycle errors F8e6 water hazard f0e9 off balance pause, ran a self test cycle and found when filling unit would start making a loud noise coming from fill valves found lines pushed against rear wall causing it to vibrate. Adjusted unit to stop hitting wall ran a calibration cycle and found all functions working normally advised unit would make noise when shifting into each cycle a clunk noise advised all operations are working to manufacture specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/15/2026

"Plugged unit in and found once powered up drain pump would run until shut off, ran a diagnostic cycle and unit would just continuously drain. Checked for errors and found f3e2 pressure system fault f0e5 off balance, blew thew pressure hose and it is clear and not leaking control is faulty. Replaced control and recalibrated unit ran a wash then a spin and all operations are now working to specs"

We serviced a

WHIRLPOOL WASHER FL

Model WFW4720RW0

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 07/15/2026

"Tested unit due to machine would randomly start shaking and moving causing unbalanced cycles and the unit would stop spinning, ran a diagnostic and found no errors ran step 12 and unit went threw normally. Ran a drain and spin and found unit would shake found front and rear legs not locked causing them to become uneven form vibration, leveled unit and locked legs to stop moving advised customer on loading until with even clothing this will help balance the cycle. All operations are now working to manufacture specs"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Douglas, Massachusetts 01516

Glenn

Job Details: 07/15/2026

Replaced motor and blower whl tested all ok at this time

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/15/2026

"Tested unit and found machine would not fill with water causing no washing, found when running a wash cycle the unit would sit and the diverter would cycle but never would fill. Found float had gotten pushed up and out of place not hitting switch making unit think it was full of water, reattached float to hit switch and unit is now filling and working to specs"

We serviced a

GE DRYER

Model GFDN240EL0WW

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/15/2026

"Ran dryer and found unit grinding when tumbling found noise coming from front on unit, disassembled machine and found a sweatshirt string end caught in between drum and front panel causing the grinding noises, removed end and unit is now operating to specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4950HW3

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 07/15/2026

"Tested unit and found washer would just run the drain pump continuously until unplugged, checked for errors and found f3e2 pressure system fault control is bad. Replaced control and recalibrated machine ran a wash and spin finding unit is now working to manufacture specs"

We serviced a

KITCHENAID OVEN

Model KEMS308SSS05

Near Duxbury, Massachusetts 02332

Aimee

Job Details: 07/15/2026

"There was no lites on ui, reset breaker panel came onNeeds ui nla"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 07/15/2026

Ran unit threw a diagnostic cycle to check errors and found F1e2 control software issue found unit coming on by it self when completing a cycle due to control bad. Spoke with safety and quoted customer for control and labor to install customer will be calling safety for help and will let us know 24094746 ref number

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS06

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/15/2026

"Complaint made ice for a little bit and then stopped I found ice cream appears to have melted and refresh. Temperature in freezer is 9.9? evaporator is freezing frosting over preventing proper air circulation from occurring icemaker has E5 error over temperature or timing out issue found over temperature issue is 100% the problem. I cycled power for five minutes to aid in defrosting potentially by resetting computer, customer stated they are going to take all the food out of the freezer zone and place a box fan in front of the door and turn off, cooling to the fridge and allow to try and manually defrost over the course of 5 to 7 hours. unit is dispensing water perfectly fine into the icemaker. And out of the door.; ordrng 1 W11575358 (Evap fan motor assembly) and 1 Wp67006337 (Fan blade)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSG/AA

Near Westfield, Massachusetts 01085

Tito

Job Details: 07/15/2026

Arrived I installed Assy cover and drains tested ok

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model FGHB2866PFNA

Near Westfield, Massachusetts 01085

Tito

Job Details: 07/15/2026

"Arrived I found defrost thermostat and thermistor failed,quoted I ordered parts ; ordrng 1 5303918776 (Thermistor) and 1 5304521781 (Defrost thermostat)"

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF26CG7400SRAA

Near Agawam, Massachusetts 01030

Tito

Job Details: 07/15/2026

"Arrived I found compressor and inverter failed,quoted,cx declined estimate"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHN2750TS2

Near Chicopee, Massachusetts 01013

Tito

Job Details: 07/15/2026

Arrived I installed new drain hose tested ok

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Glocester, Rhode Island 02814

Lee

Job Details: 07/15/2026

"Weds amCustomer states unit does not start, confirmed issue found gearcase seal leaking water, causing rust on clutch static and rotor, washplate will need to be cut off.; ordrng 1 W11449841 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10915701 (rotor) and 1 W10734521 (slider) and 1 W10902814 (washplate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB11

Near Foster, Rhode Island 02825

Lee

Job Details: 07/15/2026

Found noise coming from condenser fan motor need to order and replace; ordrng 1 W11578915 (Cond fan)

We serviced a

KITCHENAID RANGE

Model KSEG700ESS7

Near Warwick, Rhode Island 02886

Lee

Job Details: 07/15/2026

"Weds pmCustomer states unit gives 2-1 error message occasionally when using oven, confirmed issue need to order and replace user interface; ordrng 1 W10915661 (panl-cntrl)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS3

Near Mattapoisett, Massachusetts 02739

Dan

Job Details: 07/15/2026

"Replaced the OWI turbidity sensor, electronic control and soap dispenser. Used part from truck stock #W11412300; used 1 W11412300 (DISPENSER) from stock"

We serviced a

WHIRLPOOL VMW COMMERCIAL

Model CAE2745FQ3

Near New Bedford, Massachusetts 02740

Dan

Job Details: 07/15/2026

"Verified customer complaint, lid lock fault F5E2, found the lid lock is faulty. Replaced the lid lock and strike. Tested the washer for proper operation.job is complete."

We serviced a

WHIRLPOOL WASHER FL

Model WTW4816FW3

Near West Warwick, Rhode Island 02893

Lee

Job Details: 07/15/2026

Installed wire harness tested properly

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM0

Near Warwick, Rhode Island 02888

Lee

Job Details: 07/15/2026

Customer states unit starts on its own confirmed issue need to replace user interface Weds pm; ordrng 1 W10811169 (panel-cntl)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS04

Near Dartmouth, Massachusetts 02747

Dan

Job Details: 07/15/2026

"E2, E5 ice maker fault. Replaced icemaker . Found small ice cubes due to water fill. Tested water fill with water filter removed. Found weak water inlet valve for ice maker fill. Ordering a dual inlet water valve. ; ordrng 1 W11482383 (Dual inlet water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF767SDHZ04

Near Dartmouth, Massachusetts 02747

Dan

Job Details: 07/15/2026

Replaced led modules. All led are illuminated and operating properly. Job is complete.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Fall River, Massachusetts 02720

Dan

Job Details: 07/15/2026

Replaced drain pump. Tested dishwasher for proper operation. Job is complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHW02

Near New Bedford, Massachusetts 02745

Dan

Job Details: 07/15/2026

"Confirmed customer complaint. Found excessive frost built up on evaporator, found thermistor clip cracked, thermistor was loose and not seated or making contact. Defrosted evaporator, replaced clip, added zip tie in reference to service pointer # W11050688. Monitored evaporator frost pattern. Refrigerator is operating properly. Job is complete."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF305EBS09

Near Marshville, North Carolina 28103

Jacob

Job Details: 07/15/2026

Complaint:no ice.Found ice maker unresponsive through diagnostic tests.circuit unresponsive from main.New ice maker and hv control needed.; ordrng 1 W10317076 (Hv control)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC7AS01

Near Duxbury, Massachusetts 02332

Aimee

Job Details: 07/15/2026

F1e0 which was Mrc board Cust said company came in changed the Mrc boad and ui and didnt fix problem There no error codes for the microwave and the left side key pad didnt work Cust buying new

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