Service History 32 - Advantage Appliance Repair

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BB0

Near Kannapolis, NC 28083

Johnny

Job Details: 01/20/2025

"Installed new parts, unit working as designed."

We serviced a

JENN-AIR COOKTOP

Model JGC3536GS

Near Fort Mill, SC 29707

Brandon

Job Details: 01/20/2025

Sr7740773575 called Techline to document that customer is stilling having an installation issue. Cooktop is not mounted properly which is causing metal to flex and bend when in use causing popping noise. Unit needs to me mounted on lip designed to take weight off of cooktop. Also customer has a complaint about knobs getting too hot while in use. Techline also confirmed no changes could be made for this. No repairs needed. Customer will need to contact builder for further repairs.

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZ00

Near Kannapolis, NC 28083

Johnny

Job Details: 01/20/2025

"Noise coming from damper control. Icemaker not working due to broken wire in wire harness in door, quoted customer, collected trip feel"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HC3

Near East Longmeadow, MA 01028

Jorden

Job Details: 01/20/2025

Arrived and found no error codes stored in system and auto test verified all functions fully operational. Unit working as designed. Advised customer on some methods to keep good load balance and ideal cycle selections. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee.

We serviced a

FRIGIDAIRE RANGE

Model LFGF3054TFF

Near Springfield, MA 01129

Jorden

Job Details: 01/20/2025

"Arrived and installed ordered parts, tested fine."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Charlotte, NC 28278

Clinton

Job Details: 01/20/2025

Dryer vent was long and had multiple s curves in it. I cut the vent to help with drying unit still has been drying. Unit had good heat as well used vent test kit confirmed unit had good air flow.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Charlotte, NC 28273

Clinton

Job Details: 01/20/2025

Installed new dispenser drawer. Unit should now drain as designed as before unit was damaged and missing cup lid.

We serviced a

KITCHENAID WALL OVEN

Model KOED530PSS00

Near Rock Hill, SC 29732

Caleb

Job Details: 01/20/2025

"Unable to pull unit and properly diagnose the product due to poor install, customer had contacted Queen City. Added all pics to the file. With unit leaning Im unable to get the unit back in position. Left doors sitting on moving blanket. ; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Rock Hill, SC 29732

Caleb

Job Details: 01/20/2025

"Gearcase shot. Leaking oil. Unit has been leaking oil for sometime now and has slung on all components. Unit needs to be rebuilt. Office to call with rescheduling. Lots of parts. There is a significant amount of oil all over the floor. Floors need to be cleared or cleaned, or the appliance needs to be moved elsewhere to service. Requires 2 time frame due to the amount of oil all over customers floor.; ordrng 1 W11550891 (Agitator) and 1 W11393685 (Gear case) and 1 W11195971 (Stator) and 1 W10734521 (Clutch) and 1 W10754448 (Shifter) and 1 W11260238 (Rotor) and 1 W11032711 (Washer) and 1 W10909670 (Spanner) and 1 W11429620 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ11

Near Rock Hill, SC 29732

Caleb

Job Details: 01/20/2025

"Ice maker currently making ice at this time, advised customer of proper use and care. If call back order ice maker assy W11692161."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Charlotte, NC 28273

Clinton

Job Details: 01/20/2025

Customer was concerned with he water under the filter in the dishwasher. Advised customer this normal for this unit it flushes the water on each wash. And the unit is washing and running properly

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Millbury, MA 01527

Glenn

Job Details: 01/20/2025

Installed parts heater and out door tested all ok

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Auburn, MA 01501

Glenn

Job Details: 01/20/2025

"Washer is in warranty found washer not draining, discovered, broken harness, replaced harness and added clip tested all ok ; used 1 W11643701 (HARNESS LOWER), and 1 w11755726 (CLIP) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Mount Holly, NC 28120

Ryan S.

Job Details: 01/20/2025

"Customer complained of grind noise then failed. Found unit wouldnt shift , replaced actuator, unit now shifting but wont spin or agitate. Checked j6-4 - to j6-6 only getting 59v to motor. Found to to board at j1 . Needs new control board . Also ordering new capacitor, capacitor had been dislodged and possibly caused short to board. Informed customer office will call when parts come in. ; ordrng 1 W11624938 (Control) and 1 W11395618 (Capacitor), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS05

Near Belmont, NC 28012

Mitch H.

Job Details: 01/20/2025

Checked and found left front and left rear flame height too high and could not adjust. Ordering valves. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11677628 (Valve) and 1 W11256503 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Fort Mill, SC 29707

Brandon

Job Details: 01/20/2025

Complaint ice is melting in door. I found on arrival that ice maker is overfilling with water and leaking into door. Tested ice maker on arrival and found ice maker is broken. Has e2 error code. Also water is not dispensing properly on unit. Bypassed filter and water still dispenses slowly. Ordering new ice maker valve reservoir and housing for repair.; ordrng 1 W11168758 (Reservoir) and 1 WPW10341329 (Valve) and 1 W11194438 (Housing) and 1 W11577195 (Ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS

Near Fort Mill, SC 29715

Brandon

Job Details: 01/20/2025

On arrival I installed inverter and tested unit. Compressor came on properly and unit started cooling immediately. No other repairs needed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM08

Near Denver, NC 28037

Ryan S.

Job Details: 01/20/2025

"Customer complained freezer not getting cold enough. Found unit was in garage . Ran service tests . Compressor working properly, all functions working. Informed customer unit will not work properly unless garage is air conditioned/heated. Unit is intended for use in a location where the temperature ranges from a minimum of 55?F (13?C) to a maximum of 110?F (43?C). The preferred room temperature range for optimum which reduces electricity usage and provides superior cooling, is between 60?F (15?C) and 90?F (32?) . Verified unit working properly otherwise. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rock Hill, SC 29730

Brandon

Job Details: 01/20/2025

Compliant unit is not cooling at all. On arrival I took freezer apart to access evaporator. Turned on test 5 to actuate compressor. Let it run for about 10 minutes and frost pattern never formed across evaporator. Found that unit has had a sealed system repair done by another company. I believe unit needs another sealed system repair. Ordering compressor and evaporator for repair. Please give tech extra time for repair.; ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (Evaporator) and 1 WP978025 (Service valve) and 1 WPW10143759 (Drier)

We serviced a

WHIRLPOOL DISHWASHER

Model DU8700XT-0

Near Rock Hill, SC 29730

Brandon

Job Details: 01/20/2025

Complaint unit is leaking. Tested unit several times on arrival and unit did not leak. Customer states that unit is leaking under sink. Filled and drained unit several times and didnt see any leaks anywhere. Seems to be customer has a leak under sink. May need to replace drain line. Could not find any leaks at the time.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Denver, NC 28037

Ryan S.

Job Details: 01/20/2025

Customer complained of odd smell and unit stopped working found long fill error. Found drain pump had thermal damage /melted . Found control constantly sending voltage to drain pump. Ordering drain pump and control board. ; ordrng 1 W11396717 (Drain pump) and 1 W11419171 (Control board)

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Dallas, NC 28034

Ryan S.

Job Details: 01/20/2025

Customer complain unit kept stopping making a grinding noise and grinding noise was actually just dream pump running normally while empty. found unit had long fill error. Water valve not working replaced valve from ts . Ran unit unit now filled and started washing . verified proper operation.; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Dallas, NC 28034

Ryan S.

Job Details: 01/20/2025

"Customer complained icemaker stopped working for a few days then started making again but slowly. Found crack in ice tray replaced icemaker from truck stock ran unit, icemaker filled and harvest verified proper operation.; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Gastonia, NC 28052

Ryan S.

Job Details: 01/20/2025

"Customers complained unit ui will be non responsive intermittently. He can unplug unit and it will work again for awhile. , but issue will return. No issues with voltage, no error codes, ordering ui panel and control board. Informed customer office will call after job authorization and part arrival.; ordrng 1 W11378949 (Ui) and 1 W11388040 (Control board)"

We serviced a

WHIRLPOOL RANGE

Model RF368LXKT1

Near Charlotte, NC 28262

Johnny

Job Details: 01/20/2025

Burners work oven light comes up. Display non functional. Investigated control board and discovered roaches living and dead inside control board. Informed cx we have a pest infestation policy.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Charlotte, NC 28262

Johnny

Job Details: 01/20/2025

"Installed new parts. Could not test unit due to water leaking out of wall when unit drain, will need a plumber to fix draining issue"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Gastonia, NC 28052

Ryan S.

Job Details: 01/20/2025

"Customers complained unit ui will be non responsive intermittently. He can unplug unit and it will work again for awhile. , but issue will return. No error codes found . Replaced UI panel and control board. Ran unit verified proper operation."

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Charlotte, NC 28262

Johnny

Job Details: 01/20/2025

Installed new parts. Tested sensors in service mode. Cx verified sensors are functioning. Informed cx its best practice to only use timed dry. Unit working as designed.; dspstn on spec-tagged invntry: 2 WP3387223 ELECTRODE

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Charlotte, NC 28269

Johnny

Job Details: 01/20/2025

"Installed new part, pressurized with. 250 psi nitrogen. No leaks. Ran vacuum for 20 min, added 43g r600. Instructed cx to wait 24-48 hours for proper cooling regulation.; used 1 R600A (R600A 14.8 OZ) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Charlotte, NC 28273

Clinton

Job Details: 01/20/2025

Damper motor opening and closing louder the normal. Placed ordered for damper I do not have this one ; ordrng 1 WPW10479155 (Damper)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Charlotte, NC 28277

Clinton

Job Details: 01/20/2025

Ordered fabric softener dispenser parts ordered are not correct. Verified with original tech the parts needed. ; ordrng 1 W11569112 (Dispenser)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Charlotte, NC 28270

Clinton

Job Details: 01/20/2025

U it has a filled pump motor replaced pump motor that was pre Id. Unit operation as designed after repair

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Charlotte, NC 28216

Clinton

Job Details: 01/20/2025

Timer is broken office will call to set up return visit ; ordrng 1 W11701755 (Timer) and 1 W11708423 (Knob)

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 01/20/2025

Complaint inside of dishwasher is not washing or cleaning the dishes. Dishwasher also not drying the dishes just barely getting them wet. I found dishwasher has multiple issues with it after replacing motor sump assembly found that the touchscreen is not sensing properly and is continuing to touch buttons randomly even after cleaning it found OWI sensor has failed cleared error codes F7e1 f2e1 f4E3 f5e1 F2E1 and F5E one error code came back after replacing motor sump assembly; ordrng 1 W11302461 (Console) and 1 W11084121 (Owi sensor)

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW4

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 01/20/2025

"Complaint dryer making a loud loud noise the longer it runs, The noise gets louder. I found blower wheel was split was the cause of noise. I replaced blower wheel tested operations no further issues found.; used 1 WP697772 (BLOWER WHEEL) from stock"

We serviced a

KITCHENAID RANGE GAS

Model KSGG700ESS6

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 01/20/2025

Complain And broil will spark but no gas ever comes out. Cooktop is working fine. All burners will light properly so unit has gas unit is on propane not on natural gas. Found no voltage getting to relay coils at regulator.; ordrng 1 W10860916 (Spark module)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 01/20/2025

Complaint water will not drain from dishwasher. I found drain pump had failed. Impeller came off of shaft of motor replaced motor tested operations no further issues found.; used 1 W10876537 (DRAIN PUMP) from stock

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Gastonia, NC 28054

Mitch H.

Job Details: 01/20/2025

"Removed and replaced dryer timer. Reassembled, tested, timer and dryer operating properly."

We serviced a

WHIRLPOOL WASHER

Model LSQ9244EQ0

Near Gastonia, NC 28052

Mitch H.

Job Details: 01/20/2025

Checked and found cold water valve not opening correctly. Needs valve assembly. Checked part availability and scheduled return for 1/28 PM ; ordrng 1 285805 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Gastonia, NC 28056

Mitch H.

Job Details: 01/20/2025

Checked and found freezer door switch broken. Removed and replaced door switch. Now operating properly.; used 1 W11396033 (Switch) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HWO

Near Gastonia, NC 28056

Mitch H.

Job Details: 01/20/2025

"Checked and found slider bad, not spinning correctly. Removed and replaced slider. Tested washer now spinning and operating properly.Used 1- W10734521 slider - inv# 18747792 from t/s; used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Gastonia, NC 28056

Mitch H.

Job Details: 01/20/2025

"Checked entitlement, confirmed unit is in first year warranty. Tested and ran diagnostics. Found F4E3 pump error. Removed and replaced sump assembly. Tested, now operating properly.; used 1 W11613479 (Sump assembly) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Rock Hill, SC 29732

Mitch H.

Job Details: 01/18/2025

"Tested and ran diagnostics. No stored error codes. Ran component tests for agitate and spin, no unusual noises. Ran DLMS calibration, completed properly. Ran diagnostics cycle, no issues. Customer showed video of noise. Nothing else to be done to washer. Considered normal operating sounds."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Rock Hill, SC 29730

Brandon

Job Details: 01/18/2025

Complaint unit is freezing food in freezer. On arrival unit had normal temps in both fridge and freezer. Tested damper in diagnostic. Damper worked 5 of 5 times. Changed temp setting on fridge and show customer how to do so. No repairs needed.

We serviced a

KITCHENAID COOKTOP

Model KFED500ESS06

Near Charlotte, NC 28214

Clinton

Job Details: 01/18/2025

Part is damaged had to reorder part has a dent; ordrng 1 W10780927 (Cooktop)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Rock Hill, SC 29730

Brandon

Job Details: 01/18/2025

Complaint no power going to unit. On arrival checked power going to unit and voltage was jumping around. Unit did not have constant voltage going to it. Voltage would jump from 0 to 300 constantly. No repairs needed.

We serviced a

WHIRLPOOL WASHER

Model LA5558XSN0

Near Rock Hill, SC 29730

Brandon

Job Details: 01/18/2025

On arrival I installed water valve and tested unit. All components tested properly. No other issues found.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Charlotte, NC 28216

Clinton

Job Details: 01/18/2025

Lid is broken wont close properly ordered new lid; ordrng 1 W11259006 (Lid lock)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Charlotte, NC 28269

Clinton

Job Details: 01/18/2025

Tighten water valve the valve. It had slight drip

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Charlotte, NC 28269

Clinton

Job Details: 01/18/2025

Tested ice maker in test mode u it cycle full batch of set ice maker in home position tested fill u it filled properly. Temps were right around 9 degrees. In the upper compartment. U it should produce ice by then of the day. Believe there was ice cube stuck in test I heard it crunching a piece of ice then I shattered

We serviced a

WHIRLPOOL DRYER

Model LER4634JT1

Near Charlotte, NC 28262

Clinton

Job Details: 01/18/2025

Unit had broken belt had to used truck stock dryer repair kit to fix unit.unit is now operating as designed ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Charlotte, NC 28205

Clinton

Job Details: 01/18/2025

Defrosted drain line was clogged used steam gun to defrost All ice had to removed drain line a clear sediment as well unit dry and clean after repair

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Rock Hill, SC 29732

Mitch H.

Job Details: 01/18/2025

Compressor was replaced per tech line recommendation. Issue sill exists. Cooling in freezer but no cooling in refrigerator section. Ordering 3way valve. Customer is requesting soonest available return appointment.; ordrng 1 W11575001 (3way valve)

We serviced a

MAYTAG WASHER

Model mhw5500fc0

Near Charlotte, NC 28278

Mitch H.

Job Details: 01/18/2025

"Pulled washer out. Removed and replaced pressure switch and dispenser. Reassembled, tested , operating properly.; dspstn on spec-tagged invntry: 1 WPW10448876 SWITCH-WL"

We serviced a

KITCHENAID OVEN

Model KOEC530PSS00

Near Charlotte, NC 28278

Mitch H.

Job Details: 01/18/2025

"Pulled oven partially from wall. Removed and replaced console, control and microwave appliance manager board. Turned breaker back on, tested, oven operating properly. Microwave will not start, giving open/close door message. Tried several times and F6E8 error returned. Ordering interlock assembly. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11578578 (Interlock)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Gastonia, NC 28056

Mitch H.

Job Details: 01/18/2025

"Cut wash plate hub off, removed and replaced gear case and related parts. Reassembled, ran control calibration and tested washer. All components and functions operating properly."

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Clover, SC 29710

Mitch H.

Job Details: 01/18/2025

Removed and replaced motor. Reassembled. Ran DLMS calibration and test cycle. All completed correctly. Washer now operating properly.

We serviced a

JENN-AIR RANGE

Model 1234

Near Blacksburg, SC 29702

Mitch H.

Job Details: 01/18/2025

"Tested and found control would not respond to any inputs from any keys. Could not locate data plate anywhere on unit, in order to get model and serial information. Would need console and control. Advised customer that without correct model/serial information I would not be able to determine correct parts of quote for repair. Customer will try to locate information. Collected for service call on cc."

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near Fort Mill, SC 29707

Brandon

Job Details: 01/18/2025

Complaint unit is not washing dishes found on arrival that pump is bad. Customer does not want to go through with repair. Also water valve is not letting water. Collected service fee.

We serviced a

WHIRLPOOL OVEN

Model WFE525S0JS4

Near Indian Land, SC 29707

Brandon

Job Details: 01/18/2025

On arrival I installed control and tested unit to make sure it heated properly. Unit preheated normally. No other issues found.

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Waxhaw, NC 28173

Brandon

Job Details: 01/18/2025

On arrival I installed all parts. Upon after installing all parts on unit I found that inner basket was too short compared to original. Checked part number on box and it is the right part number according to parts diagram. Also stator was damaged when I took it out the box so I will need another stator. Please let customer know when we can return.; ordrng 1 W10811960 (Basket) and 1 W10915700 (Stator)

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Charlotte, NC 28277

Brandon

Job Details: 01/18/2025

Complaint unit had clothes stuck in lint trap. On arrival I found that that clothes were stuck in blower. Extracted clothes and tested unit. Unit tested properly.

We serviced a

WHIRLPOOL WASHER

Model LLT7144AQ0

Near Charlotte, NC 28212

Clinton

Job Details: 01/18/2025

Confirmed drain pump is not clogged unit will start to spin for a sec then stop get locked ; ordrng 1 285790 (Clutch) and 1 285753A (Coupler) and 1 WP8572717 (Capacitor)

We serviced a

JENN-AIR RANGE

Model JGRP548HL00

Near Charlotte, NC 28211

Clinton

Job Details: 01/18/2025

Model and serial numbers are not pulling up in entitlement pages additional need tech support set call during the week so I can contact whirlpool I believe the unit needs new ui controls; schdld next appmnt for 1/21 TUE !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Rock Hill, SC 29732

Brandon

Job Details: 01/18/2025

Complaint unit is not dispensing water properly. Found on arrival that filter is not seating properly. Ordering reservoir and valve for repair. Please let customer know when we can return.; ordrng 1 W11346622 (Reservoir) and 1 W11548535 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 01/17/2025

Freezer band had come off And was rubbing icemaker. Screw had become dislodged from track from been coming off of track. I inspected operations no further issues found unit has been cooling and has made ice in the upper icemaker with no issues. Lower icemaker cycled it and it filled with water with no issues bottles of water in freezer are fully frozen fresh food temperature is 38.2? full frost pattern going all the way down evaporator and all the way across do not suspect any cooling issues occurring anymore.

We serviced a

WHIRLPOOL WASHER

Model wtw5015lw1

Near Avon, CT 06001

Ruben C.

Job Details: 01/17/2025

Checked unit found unit is vibrating due to floor is slopping to the right have informed cust this is a floor issue cust instruct fullfilled

We serviced a

MAYTAG WASHER

Model MVW5035MW1

Near Sturbridge, MA 01518

Chris B.

Job Details: 01/17/2025

"Complaint that the lights are not acting normal. Found lights flickering from left to right. Upon arrival found error code F9E1 but couldnt get into diagnostic to verify with any cycle. Unit acting erratic. Will order control board, UI and wire harness drain pump as backup. Will order all parts.; ordrng 1 W11627413 (Control Board) and 1 W11675701 (Control Touch) and 1 W11675700 (Control Knob) and 1 W11643701 (Harness Wire) and 1 W11399437 (Drain Pump)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMB0

Near Berlin, CT 06037

Andre

Job Details: 01/17/2025

Ck unit upon arrival customer stated there is water droplets in the ceiling of dish washer after each wash inform customer he or she needs jet-dry to help the drying process. Show elderly customer and customer will purchase

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Wethersfield, CT 06109

Andre

Job Details: 01/17/2025

Ck unit upon arrival and found no error code but found capacitor hanging down with harness from capacitor broken. Quote customer for new harness and order harness for replacement ; ordrng 1 W11590868 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Southampton, MA 01073

Mike K.

Job Details: 01/17/2025

"Unit blinking F1e1 on arrival, mcu fault. Unplugged 30s /plugged in. When powered back on ran a diagnostic cycle. Went through fills and then just stopped, doing nothing with soak light on eventually giving F1e1 error. Found drain pump lead broken, when temporarily reconnected, unit drained. Attempted diagnostic cycle again and completed, still gave F1e1 error at end of test.Quoted for control/harness/labor. Denied. Collected for service call."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF1

Near Springfield, MA 01151

Jorden

Job Details: 01/17/2025

"Arrived and installed parts previously ordered to fix leak from filter, filled 10 mugs of water and not a drop of leakage. Unit tests fine."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS01

Near Canton, CT 06019

Ruben C.

Job Details: 01/17/2025

Checked unit fan are running normally and comp is operating normally temps are normal no issues found with unit

We serviced a

WHIRLPOOL RANGE

Model MER7700LZ2

Near Springfield, MA 01151

Jorden

Job Details: 01/17/2025

"Arrived and installed LF element & infinite switch, tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Brimfield, MA 01010

Chris B.

Job Details: 01/17/2025

Complaint that the washer is making a grinding sound when spinning. Found oil leak in the bottom and ran a spin cycle and it has a the noise present.; ordrng 1 W11449841 (Gear Case) and 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10734521 (Clutch Kit) and 1 W10752189 (Screw) and 1 W10754448 (Clutch) and 1 W11510461 (Wash Plate) and 1 W11551646 (Nut) and 1 W10752187 (Screw) and 1 2xFrameJob (2x Frame Job)

We serviced a

LG WASHER

Model WM3570HVA

Near Northampton, MA 01060

Mike K.

Job Details: 01/17/2025

"Unit will not drain, cs had checked drain hose and trap, which had little in it. Ran unit and pump running loud and clacks. Unit is a stacked unit under n a closet. Cs doesnt think they can get it out so quoting for 2nd tech, drain pump and labor. Saved estimate.They decided they will find a way to unstack unit. So will pay for single tech and repair.; ordrng 1 4681EA2001T (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Hadley, MA 01035

Mike K.

Job Details: 01/17/2025

"Unit is under 1yr wp warranty per service bench. Complaint of loud banging in last minute of cycle.F6e3 only error in history, cleared. Communication error ACU/MCU.Ran diagnostic cycle. And grinds when trying to slow spin. Found stator bolt is loose, tightened and ran again, completed cycle fine."

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Gastonia, NC 28052

Mitch H.

Job Details: 01/17/2025

"Checked and found no surface elements working and control showing cooktop on and hot. Pulled range out, removed back found terminal and wires burnt. Order harness and control. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11092468 (Control) and 1 W11551640 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Gastonia, NC 28056

Mitch H.

Job Details: 01/17/2025

"Replaced stator, rotor and clutch. Will now run but found gear case making very loud chattering and grinding noise. Ordering gear case. Advised customer that office will call to schedule when parts arrive ; ordrng 1 W11449841 (Gear case)"

We serviced a

WHIRLPOOL WASHER

Model Mvw7232hw0

Near Charlotte, NC 28269

Clinton

Job Details: 01/17/2025

The unit has a failed a gear case leaks under additional unit has burn wires going in to clutch assembly

We serviced a

SAMSUNG RANGE

Model NE63T8111SS/AA

Near Torrington, CT 06790

Ruben C.

Job Details: 01/17/2025

Replaced burner and switch tested operation normal all burners heating normally

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Winchester, CT 06098

Ruben C.

Job Details: 01/17/2025

Checked unit has screeching sound in high spin replaced cam tested operation normal ran diagnostics normal ran quick cycle normal no screeching at this time; used 1 W10721967 (CAM KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW6500MW0

Near North Attleborough, MA 02760

Aimee Z.

Job Details: 01/17/2025

"Installed latch , new harness and drain pump calibrated and ran a drain and spin complete; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW0

Near Franklin, MA 02038

Aimee Z.

Job Details: 01/17/2025

Installed new idler and waited right down

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WMMF5930PZ00

Near Franklin, MA 02038

Aimee Z.

Job Details: 01/17/2025

"Installed control and ui board light up and went out Called tech line spoke to Andrew7740767120 Had me test at j21 for 120 didnt have Had me tests to ground Said blew out fuse or Tstat or harnessCant get at fuse or Tstat without bring down.; rqstng P&A on 1 W11661583 (Tstat), states that autho needed"

We serviced a

GE WASHER

Model WCSR4170F0WW

Near Chicopee, MA 01020

Mike K.

Job Details: 01/17/2025

"Unit is not drain by and timer is continuously running whether in of position or in cycle. Quoted for timer, drain pump and labor denied. Collected for service call only"

We serviced a

GE WASHER

Model GFW650SSN0WW

Near Springfield, MA 01104

Mike K.

Job Details: 01/17/2025

"Separate issue from previous repair. After replacing drain pump unit was leaking when catching up with laundry. Cs says it happens mainly on larger loads. Found unit leaking from hose from dispenser to boot. Previous repair was done correctly completely from underneath, so no other parts other than drain pump, connecting hoses and wiring connecting to it had been removed.This hose would have more pressure on it in heavier loads. Quoted for hose plus additional labor; ordrng 1 WH01X29652 (Fill hose)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near West Springfield, MA 01089

Mike K.

Job Details: 01/17/2025

"Unit is under 1yr wp warranty per service bench. Cs complaining of noises getting louder and a bit different then previously, like a fluttering noise. Ran diagnostics and all functions working dampers and fans all working properly and no unusual operating noises detected. Just the running of the compressor. As is a concern on customers part and stating it has gotten louder called techline to document.They documented call with no further instructions, unit is working properlySr#740762361Explained to customer that noises are normal and that having a quiet home they will hear the unit running. Also explained operation as is a variable speed compressor so it changing speeds makes the noises more pronounced as they are not steady, but reassured it is normal operation"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Southington, CT 06489

Jimmy R.

Job Details: 01/17/2025

"Tested unit and found dishwasher would not power up no display working, checked voltage at terminal block and 120v is going to machine. Removed front control and found main control not sending power to ui replaced main cntrl and ui would not power up fully leds dim replaced user interface and unit is now powering up properly machine is washing and now working to specs"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Meriden, CT 06450

Jimmy R.

Job Details: 01/17/2025

"Installed all parts and ran unit thew a calibration cycle unit went threw normally, ran a wash and spin checking operations and unit is now functioning to manufacture specs ; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Meriden, CT 06450

Jimmy R.

Job Details: 01/17/2025

"Checked over unit and found water temp knob falling off also water level knob falling off, removed knobs and found the inserts had been pushed all the way into the switch not on the knob making it fall off and loose, replaced knobs and both switches are now tight. Ran unit thew a calibration on control and a cycle found all functions now selecting and working to specs"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Enfield, CT 06082

Jorden

Job Details: 01/17/2025

"Arrived and found FZ light causing top lights to go out, jumped and confirmed top LEDs come on with exception to the back left along the ice box. Ordering kit for new LEDs. ; ordrng 1 W11683242 (LED pack)"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS04

Near Hampden, MA 01036

Jorden

Job Details: 01/17/2025

"Arrived and installed control and UI, tested fine. ; dspstn on spec-tagged invntry: 1 W11179310 CNTRL-ELEC"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Springfield, MA 01118

Jorden

Job Details: 01/17/2025

"Arrived and installed new valve, when removing the old one one of the connections would not let go and the shape of the tube is now not perfectly round causing a small leak out the fitting. Ordering water tank, tie wrap and another valve. ; ordrng 1 W11168758 (reservoir) and 1 W11390781 (Wire tie) and 1 WPW10341329 (water valve assy), dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"

We serviced a

GE REFRIGERATOR

Model PWE23KMDHES

Near Westfield, MA 01085

Mike K.

Job Details: 01/17/2025

Replaced control and evap fan. Fan operating properly

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mount Holly, NC 28120

Ryan S.

Job Details: 01/17/2025

"Customer complained unit just making noise wit start. Plugged unit in a unit started draining. Wouldnt stop. Pressure system error with control board. Quoted repair, customer denied repair. Collected trip fee via cash"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Winchester, CT 06098

Ruben C.

Job Details: 01/17/2025

Checked unit has screeching sound in high spin replaced cam tested operation normal ran diagnostics normal ran quick cycle normal no screeching at this time; used 1 W10721967 (CAM KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Mount Holly, NC 28120

Ryan S.

Job Details: 01/17/2025

"Returned to replace clutch kit. Replaced part, put pressure on tub and started spin. Drum now turning in spin. Verified proper operation."

We serviced a

JENN-AIR RANGE

Model JES9800AAW

Near Concord, NC 28027

Johnny

Job Details: 01/17/2025

Installed new parts. Tested unit. Working as designed. Cx ask can you please mail them a copy of the invoice to them since they do not have an email account.

We serviced a

WHIRLPOOL DRYER

Model ="110.67632600"

Near Concord, NC 28025

Johnny

Job Details: 01/17/2025

Vent severely clogged. Unit working as designed.

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