We serviced a
MAYTAG DRYER
Model MED5630HW2
Near East Brookfield, Massachusetts 01515
Chris B.
Job Details:
09/30/2025
Complaint that the dryer is not turning nor heating. Found blown thermal fuse. Quoted for parts and labor. Replaced part and unit working properly. Collected in full on customer Credit Card. Payment ran on different ticket.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Warren, Massachusetts 01092
Chris B.
Job Details:
09/30/2025
Complaint that the washer would keep running on its own. Found error code F3E1 bad pressure switch. Falls under the S Code: S153EB. ; ordrng 1 W11603810 (Control Board)
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Suffield, Connecticut 06093
Mike K.
Job Details:
09/30/2025
"F5e2 only error in history, lock failure, working fine in testing. Complaint is of unit not dispensing detergent. Cs had removed and cleaned dispenser. Ran test cycles and all fill valves working fine, detergent pump does hum. With unit not dispensing detergent and getting voltage to pump, quoted for detergent pump.Accepted. Collected in full via cc; ordrng 1 W11316271 (Dosing pump)"
We serviced a
FRIGIDAIRE REFRIGERATOR SXS
Model FFSS2615TS3
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
09/30/2025
"Cs did not answer call enroute, on. Replaced n arrival a note addressed to me said to come in. Called out and no response. Checked unit. Water was off/turned on in basement. Pulled unit out and ran 5 glasses of water through dispenser. No leak found. Advanced icemaker and no leak found. No water in catch pan. There is signs of water leaking under valve assy drain tube is also there. Poured water down evap drain and leaking right from connection to evap drain. Pulled out drain hose, blew out and reinserted, tested again and no leaks."
We serviced a
MAYTAG WASHER TL
Model MVW5430MW2
Near Northbridge, Massachusetts 01534
Glenn
Job Details:
09/30/2025
Complaint water on the floor right rear banging noise and not spinning out the clothes. ran automatic diagnostics no error codes washer passed the test. Checked for leaks none found the drain hose is leaking slowly. Otherwise the washer is working fine. Customer instruction on loading procedures will need to order the drain hose. ; ordrng 1 W11244231 (Drain hose)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS571CIHZ01
Near Sutton, Massachusetts 01590
Glenn
Job Details:
09/30/2025
Found broken harness on freezer door causing failure order parts inner freezer door customer will call when the car arrives ; ordrng 1 LW11202405 (Freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM05
Near Paxton, Massachusetts 01612
Glenn
Job Details:
09/30/2025
"Unable to verify complaint at this time, all sounds normal customer instruction"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4955HW3
Near Worcester, Massachusetts 01606
Glenn
Job Details:
09/30/2025
Pump Running - SP W11766193 - Special Project S153EB - Main Control - SCode S153EB PARTS/LABOR verified failure drain pump running none stop replaced part calibrated and tested all ok
We serviced a
JENNAIR REFRIGERATOR FDB
Model JF42NXFXDE02
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/30/2025
Special Project #: S84638 Part & Labor within first 5 years of life.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Spencer, Massachusetts 01562
Chris B.
Job Details:
09/30/2025
Replaced all parts and unit running normal. No leaks detected.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Charlton, Massachusetts 01507
Chris B.
Job Details:
09/30/2025
Replaced part and ran diagnostic cycle and all working normal.
We serviced a
WHIRLPOOL WASHER TL
Model WFW6620HC0
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
09/30/2025
Complaint that the washer is leaking water from the bottom. Found failed suspension causing bellow boot to rip and other ruined parts. ; ordrng 4 W11316766 (Shocks)s and 2 W11771999 (Spring Suspension)s and 1 W11314648 (Bellow) and 1 W11266654 (Clamp) and 1 W11314649 (Clamp Rear) and 1 W11565030 (Lock) and 1 W11573819 (Cap) and 1 W11223753 (Badge) and 1 2xFrameJob (2x Frame Job)
We serviced a
MAYTAG WASHER TL
Model MHW5630HW
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/30/2025
Replaced all previously ordered parts perform test number 12 and diagnostic cycle no error codes at the end of cycle performed a quick wash cycle as well before departure. Everything working fine unit agitating and spinning properly. No further issues found with washing machine at this time.
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/30/2025
Incoming voltage is 245 V AC across red and black 124.3 across black and white 124.5 across red and white when heating element kicks on voltage drops 240.1 V AC heater is only getting warm is never getting hot hot. I replaced heating element thermostats Heater is now glowing red hot but voltage is still dropping from 245 V AC to 240 V AC. Customer needs to have wiring inspected of house. Just to be safe no further issues found with dryer at this time. No wiring issues seen. Control looks fine.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
09/30/2025
Complete dishwasher will not drain water from basin. I found drain pump is operating normally and properly. I found sink under drain is corrugated with someone installed heater hose directly behind dishwasher versus drain hose heater hose has collapsed and pinched causing issue to occur. Unit will needcorrugated drain hose to repair install base issue. I and I fulfilled.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Unionville, North Carolina 28110
Jonathan J.
Job Details:
09/30/2025
Complaint unit not filling with water. I found sump motor assembly had failed. Replaced motor sump assembly 4-3 7-1 5-1 verified heater is working replaced water inlet valve as a precaution no further issues found everything working properly now no leakage occurring; used 1 W11613480 (MOTOR/SUMP ASSY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF757SDHZ03
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/30/2025
Unit is unoccupied new build. Builder met me. Installed new handle w screws. Verified proper operation.
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
09/30/2025
Complete washing machine squealing during spin cycle. I found drive belt with stretched replaced belt tested operations no more squealing occurring everything working properly now.; used 1 WPW10006384 (BELT) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
09/30/2025
Replaced all previously ordered parts tested operations everything working fine. Dryers heating now with no further issues found.
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Worcester, Massachusetts 01604
Glenn
Job Details:
09/30/2025
Replaced motor and blower who tested dryer for 20 minutes no noise found
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Holland, Massachusetts 01521
Chris B.
Job Details:
09/30/2025
Replaced all parts and washer running normal.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model ed2khaxvto1
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
09/30/2025
"Inspected and found thermostat contacts sticking in run and then not closing after cycling off, needs new thermostat, quoted and they will call if wants to proceed with repairs."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/30/2025
Upon arrival found unit has bug infestation. Informed customer I could not repair unit. Left call.
We serviced a
KITCHENAID DISHWASHER
Model KDTF924PPA00
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/30/2025
"Found hinges noisy , hard to open door. Replaced hinges from pre id ts . Unit now working as designed."
We serviced a
GE WASHER FL
Model GFW850SPN5RS
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
09/30/2025
"Cs says it had a lot of water in tub, was leaking out front, had drained out some but leaking, water left in tub. Water in tub on arrival. Put into drain and spin and drained out fine.Ran a normal cycle. Filled and went into agitate fine. Ran bulky and ran fine. Pressure hose looks fine and not clogged. With drain functioning it could have an issue with pressure switch, which is part of main control, but worked in all tests done. Possible had unbalanced load and stopped prematurely. Drains into sink which is draining fine, did raise a bit higher to prevent back flow possibility. Quoted control."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Springfield, Massachusetts 01109
Mike K.
Job Details:
09/30/2025
Replaced u/I control. Cs had a load she couldnt get to finish. Heavy blanket. Ran it in normal to get evenly wet and then balanced and put it in drain and spin. Spun out properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Springfield, Massachusetts 01119
Mike K.
Job Details:
09/30/2025
Replaced main control and ran diagnostic cycle. Advanced as had been done previously and wash motor running as it should. Heater operation verified at end of test cycle. Heat is coming through the front vent
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
09/30/2025
"Tested unit and found washer would not start a cycle it would continuously drain, checked errors and found F3e1 pressure sensor fault, F8e1 long fill, wile running a test cycle unit would just run drain pump due to pressure sensor faulty in control. Replaced control and recalibrated machine ran a wash cycle and all operations are now working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
09/30/2025
"Ran unit due to water leaking from door area and found water dripping down left side of door hinge onto floor, checked gasket and found sealing against inner door liner found lower door liner bowed and warped this is causing water to get under it and leak. Ran unit with clear door and found spray arms not moving this is causing water to stay in one place and if it lands on hinge area it leaks.will order new inner door liner,upper and lower spray arms Also will replace gasket on return. Advised customer inner door was out of stock and we would call for next apt when in ; ordrng 1 W11676896 (Inner door) and 1 WPW10491331 (Spray arm) and 1 WPW10498900 (Spray arm), dspstn on spec-tagged invntry: 1 W11725437 GASKET"
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS8
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
09/30/2025
Tested unit and found 3 burners would not light removed burner heads and found orfices clogged not allowing gas to flow thew and light found middle burner loose and blocked. Cleaned all orfices and burners adjusted flams to have a simmer and unit is now lighting and working to specs
We serviced a
KITCHENAID WALL OVEN
Model KOES530PPS01
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/30/2025
"Techline sr20982244. Inspected and found gasket falling loose on bottom part of cabinet, also customer concerned about overly hot temp coming from lower vent where cooling fan exhausts including saying her kitchen floor getting hot. Allowable temp at vent 194? per whirlpool specs from Techline. Will order parts and return.; ordrng 1 W11692454 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model MAH5500BWW
Near East Windsor, Connecticut 06088
Gary V.
Job Details:
09/30/2025
"Installed new drain pump and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ03
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
09/30/2025
"Inspected and found temperature setting set to the coldest, causing waterlines and reservoir to freeze. Customer was unsure how to set temperatures properly, set temperatures at proper settings, all other functions test normal at this time."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ08
Near Vernon, Connecticut 06066
Gary V.
Job Details:
09/30/2025
Unit is a health hazard to work on. See pics attached to ticket.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Union, Connecticut 06076
Gary V.
Job Details:
09/30/2025
"Inspected and found upper rack wheels fell off the rack glide, reinstalled wheels and tested fine."
We serviced a
WHIRLPOOL WASHER FL
Model WFW5720RR0
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/30/2025
Installed new control board . Ram service diiagnostics. Ran high speed spin. Unit temped up to high speed. Ran drain spin cycle. Unit completed drain spin cycle. Verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model GI6SDRXXQ02
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
09/30/2025
"Checked and found no water flow through filter. Attempted to remove filter, could not get filter out, not frozen. Filter jammed. Filter head is part of reservoir assembly. Ordering assembly. Checked part availability and scheduled return for 10/6 PM.; ordrng 1 W10502642 (Reservoir assembly)"
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Springfield, Massachusetts 01119
Mike K.
Job Details:
09/30/2025
"Cs is getter by f9e1 error again, had been working fine since last repair. Lots of small items at cs in boot, some water in unit, pump running but draining very slow.Pulled out drain trap and clogged. Cleared and reassembled. Tested and draining properly. Advised to empty pockets and if washing small items, like baby socks, to use a wash bag."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
09/30/2025
"Checked and tested dishwasher. Found pump/motor and drain pump all operating properly. Entered diagnostics, no stored error codes. No issues with drain hose. Dishwasher operating as designed. Customer was concerned about water below filter. Explained that this was normal and not an issue. Advised customer to run a dishwasher cleaner through unit."
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRB329DMBM02
Near Somers, Connecticut 06071
Gary V.
Job Details:
09/30/2025
"Installed new compressor and ran vacuum, didnt detect any leaks, recharged system, and unit started cooling. Please allow 24 to 48 hours for temperatures to regulate."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Millbury, Massachusetts 01527
Glenn
Job Details:
09/30/2025
Installed the control board and calibrated the washer all tested ok
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FPS04
Near Middlefield, Connecticut 06455
Jimmy R.
Job Details:
09/30/2025
Replaced compressor kit and refilled unit with 134a ran diagnostics and step 40 checking compressor and found unit is now running and cooling to specs ; dspstn on spec-tagged invntry: 1 LINEARGUAGES OIL-LESS
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ1
Near Grafton, Massachusetts 01536
Glenn
Job Details:
09/30/2025
"Installed user interface and control panel, which was peeling causing moisture to get into the interface and malfunction tested all OK"
We serviced a
WHIRLPOOL WASHER TL
Model MVWP586GW0
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
09/30/2025
Complaint unit will not stop draining. Will not progress through a cycle. I found error codes F3e1 f1e1 error codes in fault history. I found as soon as washer is plugged in it starts draining even when cancel button is pressed and held. Ordering main control to fix. ; ordrng 1 W11657965 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTF924PPA00
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/30/2025
"Found hinges noisy , hard to open door. Replaced hinges from pre id ts . Unit now working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ00
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/29/2025
"Installed new ice maker and cycled, please allow 24 hours for ice production."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
09/29/2025
"Concern is not operating. Inspected and found no fault codes, cycled unit multiple times and all functions test fine. Normal operation at this time."
We serviced a
GE WASHER FL
Model GFW650SSNOWW
Near Simsbury, Connecticut 06070
Gary V.
Job Details:
09/29/2025
"Inspected and found dispenser clogged and ran under hot water in sink to flush out, tested fine now."
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model ART318FFDW10
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
09/29/2025
"Inspected and found ff door switch broken, replaced with new switch and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SMYM04
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
09/29/2025
"Inspected and found evaporator packed in frost and ice, unit failing to defrost, quoted for parts needed and labor, he will call if wants to proceed with repairs."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRFF3536SZ00
Near York, South Carolina 29745
Mitch H.
Job Details:
09/29/2025
Checked and tested. Found leak coming from filter head and noise from valve when ice maker fills. Ordering filter head and valve. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11758337 (Filter housing) and 1 W11753942 (Valve)
We serviced a
KENMORE RANGE
Model ="790.31113211"
Near Woodbury, Connecticut 06798
Jimmy R.
Job Details:
09/29/2025
"Tested cooktop and found right rear burner not lighting and simmering found all other burners not simmering. Checked rear burner and found blocked causing ignitor to not light, cleaned ignitor and found orfice also blocked slowing down gas flow, cleaned orfice and adjusted all burners to have a simmer and unit is now operating to specs"
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Springfield, Massachusetts 01151
Chris B.
Job Details:
09/29/2025
Complaint that the washer is not cycling properly. Found no error codes and showed customer how to set the wash correctly. Ran diagnostic cycle and all running normal.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
09/29/2025
Complaint that the washer turns on all by itself and wont stop and they have to cut the power. Ran diagnostic and found bad control board. All lights would turn on except the locked light. Will order control board.; ordrng 1 W11603810 (Control Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
09/29/2025
Complaint that the ice maker is not dispensing ice. Found heavy ice buildup inside the ice bucket. Tried defrosting it but no luck. Customer will manually defrost the unit and call us back then the bin is released. Will order parts for a return visit. Customer will call office as soon as the fridge is completely thawed out.; ordrng 1 W11185686 (Ice Container) and 1 W11671282 (Auger Motor) and 1 WP63052-2 (Yoke) and 1 W11692161 (Ice Maker) and 1 WP67006341 (Gasket) and 1 WPW10196393 (Damper Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near York, South Carolina 29745
Mitch H.
Job Details:
09/29/2025
Checked and confirmed rust spots around vent opening. Took pictures. Explained to customer that this would be considered cosmetic and that unit is past 30 day cosmetic warranty. Advised them to call Whirlpool and see if they would give P&L authorization to cover outer door replacement.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near York, South Carolina 29745
Mitch H.
Job Details:
09/29/2025
"Tested and found pump or drain pump would not start. Entered diagnostics, found F6E4 float switch error and F4E3 pump motor error. Checked float switch, found it not working. Ordering switch and sump assembly. Checked part availability and scheduled return for 10/6 AM.; ordrng 1 WPW10195039 (Float switch) and 1 W11613479 (Sump assembly)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
09/29/2025
Pump Running - SP W11766193 - Special Project S153EB - Main Control - SCode S153EB PARTS/LABOR f3e1 f1e1 in fault history.
We serviced a
MAYTAG WASHER TL
Model MVW4505MW0
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
09/29/2025
Complaint washing machine will not drain lid latch is also broken. I found main wiring harness going to drain pump at Y split is broken. Also found little latch is indeed broken. Replaced harness and latch unit now. Draining water out perfectly fine. No further issues found with washing machine at this time. Performed a quick wash cycle as well with no issues.; used 1 W11670519 (DOOR LOCK) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/29/2025
Complaint taking 3 to 4 cycles to drive four pairs of pants. I found venting restriction is cause of long drive times I found unit missing screws for the door and hinge area ordering screws. No further issues found with dryer at this time.; ordrng 4 WP488627 (Screw)s
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Chicopee, Massachusetts 01013
Chris B.
Job Details:
09/29/2025
Complaint that the washer wont stop draining. Found bad pressure switch. Replaced control board and unit running normal.
We serviced a
ADMIRAL WASHER TL
Model ATW4675YQ1
Near Chicopee, Massachusetts 01013
Chris B.
Job Details:
09/29/2025
"Complaint that the washer would fill up then drain right after. Found error codes F8E1, F2E3, found bad suspension and problems filling up due to bad water valve on the cold side. Quoted for parts and labor. Customer will have the landlord fix the valve first. Customer will keep using the washer as is for the meantime. Collected trip fee."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDHW01
Near Millbury, Massachusetts 01527
Glenn
Job Details:
09/29/2025
SR 20964884 call Tech Support we isolated the board and were unable to find a short in any components with the old part. The refrigerator would operate. Per Tech Support we definitely have a shorted control board. Order part ASAP PLZ ; ordrng 1 W11043763 (Control board)
We serviced a
KITCHENAID M/W OTR
Model KOCE500ESS22
Near Grafton, Massachusetts 01536
Glenn
Job Details:
09/29/2025
Installed broil element clip but we need to order the turn table support ring. ; ordrng 1 W11110134 (Ring turn table)
We serviced a
WHIRLPOOL WASHER TL
Model NTW4516FW3
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/29/2025
"Removed and replaced suspension rods. Tested, found cam making chattering noise. Removed and replaced cam and actuator. Ran calibration and tested washer. Completed calibration and operating properly.; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Holyoke, Massachusetts 01040
Chris B.
Job Details:
09/29/2025
"After installing the new control board the drain activated and wouldnt stop draining. Found error code F3E1 on the new control board. Will need to order new board again due to new one came in defective. ; ordrng 1 W11603811 (Control Board), dspstn on spec-tagged invntry: 1 W11603811 CONTROL"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/29/2025
"Checked and ran diagnostics, no stored error codes. Tested dryer, found it heating and cycling properly but overheating. Checked and found vent hose very long with too many turns. Pulled dryer out, cut and shortened hose. Now has straight and proper run. Retested, now cycling properly and not overheating. Dryer not tripping breaker and operating properly."
We serviced a
KITCHENAID COOKTOP
Model KCES956KSS01
Near Belmont, North Carolina 28012
Mitch H.
Job Details:
09/29/2025
"Arrived and attempted to remove cooktop from counter. Found it is very tight in counter. Spoke with customer, advised them that they would need to sign damage waiver for me to remove cooktop, that I would take every precaution but could not guarantee no damage to counter. That their other option would be to have builder take cooktop out and make it accessible for us. Customer refused signing waiver and said since they have only been in the house for 4 weeks they would have builder remove it and call to reschedule once it was accessible.; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model CED137SDW0
Near Gastonia, North Carolina 28054
Mitch H.
Job Details:
09/29/2025
"Checked and tested dryer, found in heating and cycling correctly. Found dryer overheating with vent hose attached. With hose removed, dryer heating normally. Dryer is in an apartment. Advised customer that she will need to have vent checked and cleaned. She said she would contact maintenance."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM13
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
09/29/2025
"Disassembled, removed and replaced evaporator fan motor and blade. Reassembled, tested, operating properly."
We serviced a
WHIRLPOOL WASHER TL
Model Mvw7232hw2
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
09/29/2025
Customer complained unit wont drain. Found faulty. Drain pump. Pump getting 120v . Replaced drain pump from ts. Ran unit after.verified proper operation. ; used 1 W11396717 (DRAIN PUMP) from stock
We serviced a
MAYTAG WASHER TL
Model MVWC465HW3
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
09/29/2025
"Customer complained unit shakes and moved when in spin. Found bad suspension, found outer cabinet damaged from defective suspension. Cabinet now will flex during spin so new suspension alone will not fix issue. Also ordering hub due to inner basket being slightly loose. Ordering cabinet, hub and suspension already ordered . Will use on return visit . Informed customer part will be shipped to home, check part for damage and call office when part comes in to schedule return call. ; ordrng 1 W10596395 (Cabinet) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW8127LW0
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/29/2025
Customer complained unit making noise during wash/spin. Found oil leaking from gearcase. Ordering gearcase and slider. Also ordering wash plate due to I will have to cut off wash plate on return call. Informed customer office will call after job is authorized and parts comes in. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11510461 (Wash plate)
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC536RPSOO
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
09/29/2025
Replaced pre id panel on back of refrigerator. Verified proper operation.
We serviced a
WHIRLPOOL M/W OTR
Model KMBD104GSS01
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
09/29/2025
"Customer complained drawer wont open. Found unit working otherwise and found door could open manually. Called techline, could not check voltage sent but could check resistance at gear motor. No resistance found. Techline said if resistance is found its bad supply board, if no resistance bad gear assembly . Needs new gear assembly (door gear opener) quoted repair. Customer wanted to think about it. Collected trip fee via card Sr#20970602"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Granby, Connecticut 06090
Mike K.
Job Details:
09/29/2025
"Replaced sump assy and ran diagnostic cycle, wash motor operation verified, all tests successful."
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Granby, Connecticut 06035
Mike K.
Job Details:
09/29/2025
"Unit is under 1yr wp warranty per service bench. Complaint of not finishing cycles, consistently in bulky cycles, intermittently in normal cycles.also said no water in clean cycle, just humming.Ran clean washer cycle and verified not getting water. And F8e1 error in history (long fill). Closes house valves and water pressure at both hot/cold lines to washer. Cs turned off house water valve. Replaced valve and water turned back on, same issue. Replaced control and same. Found now no frost Ayer coming to hot water valve and supply valves are all open. Supply issue and cs will have plumber correct."
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
09/29/2025
"Complaint of not draining, loud during spin. Found basket very wobbly, suspension good. Lower inspection all looked good. F0e5 only error in history. Found hub was stripped. Replaced with upgraded hub, no more basket wobble. Ran test cycle fine, recalibrated ; used 1 W10324651 (HUB) from stock"
We serviced a
KITCHENAID RANGE
Model KGRS306BSS0
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
09/29/2025
"Unit not heating n bake consistently. Found igniter sparking but taking several sparks to light and why cs smells some gas. Lit in testing in first attempts, but cs says it would click, pause and click again. Adjusted ignited gap and lighting quicker and in first attempt."
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
09/29/2025
Verified failure wash stuck in constant drain. Installed control and calibrated washer tested all ok no SCode S153EB PARTS/LABOR ; dspstn on spec-tagged invntry: 1 W11607637 CONTROL
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/29/2025
Found leaking wash pump. replaced wash pump tested all ok no leaks ; used 1 W11416362 (MOTOR/SUMP) from stock
We serviced a
MAYTAG WASHER TL
Model MVW6500MBK1
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/29/2025
Installed harness and capacitor but the error f9e1 occurred called tech line we calibrated the washer then tested again in drain and spin getting an F9E1 then an FOE9 we discovered that we had a bad ground and were getting voltage on neutral at the board. We found an outlet that has a good ground and good voltage and polarity retested we believe all is OK SR 20972623; ordrng 1 W11771769 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ13
Near Auburn, Massachusetts 01501
Glenn
Job Details:
09/29/2025
Found the fresh food door severely warped the bottom cannot close will need to order a new door and logo ; ordrng 1 LW10913407 (Right door stainless) and 1 W11223753 (Logo)
We serviced a
MAYTAG WASHER FL
Model MFW7020RW0
Near Worcester, Massachusetts 01603
Glenn
Job Details:
09/29/2025
Called tech line we found a bad pressure switch. Per tech line we are replacing both the control and pressure switch. Order parts File # 20975386; ordrng 1 W11747034 (Control) and 1 W11125159 (Pressure switch)
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/29/2025
I replaced control and encoder tested operations. Everything is now working properly. No further issues found with unit at this time.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
09/29/2025
Found ui says please rotate knob checked running. Ribbons are in place.quits repair. Customer wanted to buy new unit. Collected trip fee.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Woodbury, Connecticut 06798
Jimmy R.
Job Details:
09/29/2025
"Tested unit and found dishwasher would not drain water at end of cycle, ran a drain and found when I would open the door just a little the drain pump would come on and start draining once closed it would stop. Removed front panel and found brown wire broken out of molex casing the no power, repined wire back into molex and unit is now draining and operating to specs"
We serviced a
AMANA COOKTOP
Model AGG222VDW6
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
09/29/2025
"Tested oven due to temps to high and burning items finding when setting oven to 350 degrees oven would go past the temp to 400 degrees and keep cycling on and off increasing temp not holding it at 350 degrees. Adjusted temps and same issue dropped stove to below 350, 300 and unit increases to way I we set temps. Unit will need new thermostat and ignitor. Parts tentative p/a ; ordrng 1 W10565875 (Thermostat) and 1 12400035 (Ignitor), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB322DMBM02
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
09/29/2025
"Tested unit and found freezer building ice on left side light not coming on for freezer section and unit running continuously. Melted ice and found right side of freezer gasket not sealing and door not closing, heated gasket to seal and adjusted doors unit is now sealing and operating to specs"
We serviced a
MAYTAG REFRIGERATOR TM
Model MRT118FFFH08
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
09/29/2025
"Removed old compressor flushed unit with nitrogen, crimped in new drier and brazed in new compressor, pumped unit down into a vacuum unit held vac, refilled with r600 and unit is frosting up evap and working to specs. Advised customer give unit 24 hrs so temps can regulate"
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
09/29/2025
"Ran unit and found when starting a cycle unit would shut off and error out F7e1 tachometer missing or wrong signal, ran diagnostics and found error F9e1 long drain. Ran a self test and unit would just sit there and go to complete never washing, actuator faulty. Replaced actuator and recalibrated unit ran a wash cycle and unit is now washing and advancing, all operations now working to specs ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOC54EC0HS20
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
09/29/2025
Returned to replace microwave bulb. Replaced bulb. Microwave light now working. Verified proper operation.
We serviced a
MAYTAG WASHER TL
Model MVW5430MW2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/29/2025
Complaint washing machine will not drain washing clothing properly 0E3 over loaded and f0e5 out of balance error code in fault history only codes advise customer and proper loading procedures of washing machine tested operations. Inspected suspension. Inspected drain pump. Everything is now working properly. Perform a quick wash cycle. Cannot find any additional error codes in history or issues with machine at this time install and instruct fulfilled.
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
09/29/2025
"I replaced all previously ordered parts, tested operations. Everything is working properly with no further issues found at this time unit already about an eighth of an inch thick of ice on griddle before departure."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KFIL27CXMS0
Near Springfield, Massachusetts 01118
Mike K.
Job Details:
09/29/2025
"Replaced rails, removed ice build up, cleared evap drain and tightened door handle. Door is sealing fine."
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Springfield, Massachusetts 01118
Mike K.
Job Details:
09/29/2025
Covered under scode S153EB for pressure sensor failure. Replaced control and ran diagnostics fine.
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
09/29/2025
"Tested unit and found customer hearing a clicking noise and unit not starting, ran diagnostics and found error F5e1 lid switch fault, tested lid switch and unit is working normally. Replaced main cntrl and recalibrated unit advised customer there is no water in Waterbury I could not test unit fully it is working to specs"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
09/29/2025
"Feminine blvd. unit is under 1yr wp warranty per service bench. Complaint of loud noise when running, was able to duplicate. Found source was build up lint on blower wheel, one section, the imbalance of the wheel caused vibration and the noise. Once cleaned unit is running smoothly"
We serviced a
JENNAIR REFRIGERATOR FDB
Model JS48NXFXDE01
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
09/29/2025
"Door is sealing fine, right door sticks out further then left door and that is the complaint. Last year we replaced hinges for right door not closing like the left, closer not as strong. It was a little better after replacing hinges. Right door is a larger door then the left and this is a unit with custom cabinetry attached.Both door closers are working in testing. The right door is more even with rest of cabinetry then the left door. It looks like the left door is just squishing the gasket tighter on the left door, no damage to gasket, mullion keeps both door gaskets warm on the inside edge. No service pointers. Explained to customer we could replaced the gaskets, but I do not see a physical reason why they wouldnt respond the same way, either immediately or over time.Customer paid for service call"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ11
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
09/29/2025
Complaint that the ice maker would get stuck after ice is about to dispense to the container. Found bad IM stuck on the twist cycle. Replaced part with TS# W11700250. Ran the IM and called for water and running normal.; used 1 W11700250 (ICEMAKER) from stock