Service History 314

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPB0

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 05/02/2024

"Cx complaint that the unit is leaking water and there was a weird smell. I inspected the unit to confirm the complaint. There were suds in the base of the tub, using too much detergent. I found a crack in the tub near the float switch and the base of the motor is separating. The unit needs a new tub, pump motor and assembly and new gaskets to resolve the issue. The cx needs to get another drain tube, the tube is full of debris. Im ordering the parts for the return visit. The repair is a 2CT.; rqstng P&A on 1 W10082654 (Tub) and 1 717000 (Pump gasket) and 1 W10428167 (Pump motor assembly) and 1 675505 (Pump seal), ordrng 1 WP3378138 (Detergent door cover) and 1 WP8066018 (Lid spring) and 1 WP3372028 (Lid hinge pin)"

We serviced a

WHIRLPOOL WASHER

Model mvw7230hw1

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 05/02/2024

Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found the strike has separated and need to be replaced. I replaced the strike with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11457841 (STRIKE) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 05/02/2024

Cx complaint that the unit is not draining. I inspected the unit to confirm the complaint. I found an error code: f9e1. I cleared the code and removed the grey water. I found the blue wire to the drain pump has no continuity. I replaced the lower harness with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Charlotte, North Carolina 28269

Robert A.

Job Details: 05/02/2024

"Cx complaint that the unit is not draining. I inspected the unit tom9cnfirm the complaint. I found an error code: f9e1. I checked the blower harness, there damage to the blue wire at the drain pump. I attempted to repair the wire, still did not work. The unit needs a new lower harness, lid lock and strike to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11643701 (Lower harness) and 1 W11670519 (Latch) and 1 W11513250 (Strike)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Suffield, Connecticut 06078

Gary V.

Job Details: 05/02/2024

"Inspected and found unit no longer defrosting, evap packed with frost. Found open circuit thru heater and ordering main control board as well. Thawed frost away for temporary operation.; ordrng 1 W11566851 (Main control) and 1 W11650660 (Defrost heater)"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1100XTPB7

Near Enfield, Connecticut 06082

Gary V.

Job Details: 05/02/2024

"Inspected and found ui panel glitching and non responsive, quoted for electronics repair and he will call if wants repaired."

We serviced a

WHIRLPOOL DRYER

Model WED87HEDW1

Near Somers, Connecticut 06071

Gary V.

Job Details: 05/02/2024

"Inspected and found motor relay broken on main control, quoted and they will call."

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near Charlotte, North Carolina 28216

Robert A.

Job Details: 05/02/2024

"I came and put the unit back together. I tested the unit, it does run but makes a loud rumble then stops a few seconds later. I checked the receptacle outlet. It is miswired. There is 121v across L1 & L2, there should be 240v. There is 0v at L1 to ground & 121v at L2 to ground. There is also 121v at neutral to ground. There is 243v at L2 & neutral. The outlet needs to be corrected to resolve the issue. There is nothing wrong with the unit."

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Stafford, Connecticut 06076

Gary V.

Job Details: 05/02/2024

"Concern is low water fill when extra power option is on, inspected and per techline this operation is normal. Unit working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKB1

Near Newington, Connecticut 06111

Jeremy B.

Job Details: 05/02/2024

Dishwasher giving f8E4 error. Found drip pan with a little bit of water.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Newington, Connecticut 06111

Jeremy B.

Job Details: 05/02/2024

Customers complaint is washer is banging and going off balance. Found washer wobbly adjusted legs so washer level and not wobbly. Ran self test then calibration then high speed spin. All checks ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 05/02/2024

Dishwasher not cleaning. Wash motor not running and humming. Control sending pulsating voltage to motor. Needs new control and motor sump assy. ; rqstng P&A on 1 W11087376 (Motor sump assy) and 1 W11305297 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES2

Near East Hampton, Connecticut 06424

Jeremy B.

Job Details: 05/02/2024

Oven not heating properly. Tested and found the terminals burn at the connection at bake element. Needs new main harness and bake element. Door not shutting properly and staying open and loosing heat needs new hinges and receivers. ; rqstng P&A on 2 WPW10440013 (Hinges)s and 2 W10647259 (Receivers)s and 1 W10779716 (Bake element) and 1 W11134549 (Main harness)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Columbia, Connecticut 06237

Jeremy B.

Job Details: 05/02/2024

"Washer not draining. Found wires broken at pump replaced harness and tested lid lock keeps clicking needs new lid lock. ; rqstng P&A on 1 W11670519 (Lid lock), used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near New Britain, Connecticut 06053

Ruben C.

Job Details: 05/02/2024

Replaced wheels on bottom rack tested operation normal

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Farmington, Connecticut 06032

Ruben C.

Job Details: 05/02/2024

Replaced pulley and belt could not replaced valve cust does not have she off valves in back of unit does not know where valves are cust will call when this is taken care of to complete service; dspstn on spec-tagged invntry: 1 WPW10006384 BELT

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 05/02/2024

Complaint that the unit is not cycling through correctly. Found loose tub and very hard to turn. Took belt off and verified the motor and it turns freely. Turn tub with belt off and is seized and turns with force. Bad gear case. Will order parts for a return visit.; ordrng 1 W11454734 (Gear Case) and 1 W10721967 (Splutch) and 1 W10528947 (Hub) and 1 W10752283 (Wash Plate) and 1 W10752187 (Screw) and 1 2xFrameJob (2x Frame Job)

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS00

Near Bloomfield, Connecticut 06002

Chuck M.

Job Details: 05/02/2024

Customer complaint is that lower oven door was coming apart. Inspected and found screws at bottom of door were off. Secured screws to door bottom and showed customer it works.

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Avon, Connecticut 06001

Chuck M.

Job Details: 05/02/2024

Customer complaint is that washer would not advance past fill. Ran diagnostics and found error code F7e1 Tachometer missing. Tested capacitor and found it faulty. Replaced capacitor from T/S and tested washer in Quick Wash Cycle and washer checked ok. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ01

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 05/02/2024

Checked unit found door seals not sealing well had to heat seal to conform tested operation normal sealing normal

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ellington, Connecticut 06029

Gary V.

Job Details: 05/02/2024

"Inspected and found broken drive belt, replaced with new belt and cycled through tested fine.; used 1 341241 (BELT) from stock"

We serviced a

KITCHEN AID DISHWASHER

Model kuds30fxpa8

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 05/02/2024

Tested and ran diagnostics. Found F10E1 dispenser error and F1 E2 control error. Found control board not responding properly. Needs control and dispenser. Quoted customer for repair and saved estimate. Customer approved repair for control board only. Checked part availability and scheduled return for 5/13 PM due to customer being out of town next week. Collected full amount on cc.; ordrng 1 W11035586 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Torrington, Connecticut 06790

Chuck M.

Job Details: 05/02/2024

Customer complaint is that ice maker was not working. Found ice maker overflowed. Took pic. Replaced ice maker and tested. Checked ok. ; used 1 W10873791 (ICE MAKER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Springfield, Massachusetts 01108

Chris B.

Job Details: 05/02/2024

Complaint that the unit is not locking correctly. Found bad lid lock and after running diagnostic test found control board not responding to any of the commands. Will order parts for a return visit.; ordrng 1 W11557935 (Control Board) and 1 W11394572 (Door Latch)

We serviced a

WHIRLPOOL WASHER

Model WTW4850BW1

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 05/02/2024

Complaint that the unit is making noises while spinning. Found oil leak on all components and gear case. Quoted parts and labor. Customer will keep using the washer as it is for now. Collected trip fee.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Wilbraham, Massachusetts 01095

Chris B.

Job Details: 05/02/2024

Complaint that the unit has a error code. F9E1 and F9E2. Found no issues with the drainage. Found no foul smell of burnt either. Ran three diagnostic cycles and all tested properly. Collected trip fee.

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Agawam, Massachusetts 01001

Chris B.

Job Details: 05/02/2024

Complaint that the unit is not heating properly. Found burnt heating wire and element. Quoted parts and labor. Customer prefer to not service the unit for the price. Collected trip fee.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Waterbury, Connecticut 06710

Jimmy R.

Job Details: 05/01/2024

"Tested microwave and found unit would not power up checked voltage at outlet and 120v present, removed control and ohmed out fuse found fuse good checked voltage coming into filter board and 120v is there checked coming out and going into control and no power. Unit is going to need new filter board, new cntrl and touch panel due to coming apart ; ordrng 1 W11552018 (Cntrl) and 1 W11173819 (Control panel) and 1 W10422269 (Noise filter)"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 05/01/2024

"Checked and found thermal fuse blown. Replaced fuse, tested, dryer operating properly. Customer just had vent redone, but still has an issue with hose. Area where washer/dryer is located is very small and when dryer is pushed back into place, vent hose gets crimped. Advised customer to possibly have metal duct style vent installed.; used 1 WP3392519 (Thermal fuse) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 05/01/2024

Replaced all parts and ran a diagnostic cycle. Sensor strip are working properly. Showed customer the sensors working. Mentioned to the customer to run a few cycles and to keep an eye on the unit.; dspstn on spec-tagged invntry: 1 WPW10298258 WIRE HARNESS

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Springfield, Massachusetts 01129

Chris B.

Job Details: 05/01/2024

Complaint that the unit is not cycling through correctly. Found bad wash pump and arm. Will order parts for a return visit. ; ordrng 1 W11087376 (Wash Pump Motor) and 1 WPW10463906 (Screen) and 1 W10837249 (Lower Wash Arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Andover, Connecticut 06232

Jeremy B.

Job Details: 05/01/2024

Refrigerator keeps powering off and on multiple times a min on a dedicated circuit needs new control board. Quoted customer.

We serviced a

KITCHENAID RANGE

Model KFEG500ESS7

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 05/01/2024

Found name badge upside down and cant remove without damaging. Needs new front glass. Control panel cracked at corner took pictures. Needs new panel. Took picture or receipt and delivery receipt. Range was in back order. ; ordrng 1 W11164063 (Control panel) and 1 W10906445 (Front glass) and 1 W10909682 (Badge)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS23

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 05/01/2024

"Returned to install door switch, harness and control board. Found brown wire to door switch cut and stuck between frame , issue from factory. Reassembled unit and ran preheat 350?. Verified proper operation."

We serviced a

GE DRYER

Model GFDS140ED1WW

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 05/01/2024

"Checked dryer on arrival. Dryer was left disassembled by previous tech. Removed front, found several pieces of metal in bottom of front panel and metal ring from front of drum loose and damaged. Also found damage to bearing carrier. Drum and carrier will need to be replaced. Quoted customer $506.99 for drum, customer said he is not going to repair. Will purchase new. Returning all parts to office unopened. Advised customer that service call would not be refunded."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Tega Cay, South Carolina 29708

Mitch H.

Job Details: 05/01/2024

"Removed and replaced pump/motor assembly. Reassembled, tested dishwasher and checked for leaks. Dishwasher operating properly and no leaks. ; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Cornelius, North Carolina 28031

Robert A.

Job Details: 05/01/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Mooresville, North Carolina 28117

Robert A.

Job Details: 05/01/2024

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB0

Near Mooresville, North Carolina 28117

Robert A.

Job Details: 05/01/2024

Cx complaint that the unit is not washing the dishes. I inspected the unit to confirm the complaint. I found error codes: f7e1 f4e3. I cleared the codes and ran a service cycle. The unit filled and drained but there was no wash action. The unit needs a new sump motor to resolve the issue. I replaced the sump with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS05

Near Troutman, North Carolina 28166

Robert A.

Job Details: 05/01/2024

"Cx complaint that the units burner does not have a full flame. I inspected the unit to confirm the complaint. I found the burners light fine, however the RR burner has intermittent flame height on high and take longer to boil compared to the LR burner with the same amount of water. The unit needs a new rear burner heads to resolve the issue. The cx has had multiple issues thus far owning the unit. The RF knob has melt from the heat at close proximity. They have also had a alleged gas leak, I used my gas detector and no leak was found. The cx wants a new unit. Im ordering the part for the return visit.; ordrng 2 WP8286815 (Burners heads)s"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Mooresville, North Carolina 28115

Robert A.

Job Details: 05/01/2024

Cx canceled the appt at the door. I did not diagnose the unit.

We serviced a

MAYTAG DRYER

Model MEDB855DC3

Near Mooresville, North Carolina 28115

Robert A.

Job Details: 05/01/2024

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 05/01/2024

I replaced all previously ordered parts and tested operations. No additional issues found at this time with dishwasher. Dishwasher is in the garage now as customer bought a new dishwasher.

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS05

Near Unionville, North Carolina 28110

Jonathan J.

Job Details: 05/01/2024

Complaint center burner when set to low simmer setting flame goes out. I found orifice had a partial obstruction preventing gas from escaping properly. I cleared up obstruction tested operations. Everything is now working properly. Had customer test burner multiple times no further issues found.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 05/01/2024

Complaint washing machine making a rattling noise during agitation cycle and clunking noise going to spin cycle. I found noise is normal. Operation noise is when Ashton goes back to fourth clunking noise is electromagnetic clutch shifting into gear. No further issues found with washing machine at this time.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 05/01/2024

"Complaint dryer making a burning smell while running smell is electrical in nature going all the way across house had to open up windows. I found resistance values are as follow. Heater 9.7 and oL to frame blower fan fuse .2 ohms. Motor 1.9 1.9 .3 and oL to case no wiring issues found the dryer issues found no roller issues found no blower motor issues found no timer issues found everything is working fine. I found burning smell was caused by power receptacle, melting where power cord is plugged into wall. No further issues found with dryer at this time.called safety file number 7738978563. Showed customer issue. No parts needed at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 05/01/2024

I replaced gear case and all previously ordered parts. I tested operations inspected for leaks no leaking occurring at this time. No additional issues found either.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 05/01/2024

"Complaint washing machine, not agitating not spinning properly machine keeps spinning have to use hand to stop. I found F2 one only error code in fault history I found slider clutch had failed. I replaced slider clutch tested operations. Perform test 52 calibration cycle control unit passed calibration with no further issues or error codes. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 05/01/2024

F0e3 overloaded error code f8e1 long fill no fill f0e9 out of balance pause. I cleared codes as unit would not agitate on any cycle performed a control calibration cycle no further issues found at this time with washer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYWOO

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 05/01/2024

Checked unit ice maker would not harvest replaced ice maker tested operation normal cust pays only for service charge. If another ice maker needed in future would not be covered ; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Denver, North Carolina 28037

Ryan S.

Job Details: 05/01/2024

"Returned to install fan motor and fan blade. Installed parts and no noise present.,verified proper operation, showed customer."

We serviced a

JENN-AIR VENTHOODS

Model JXW8536HS1

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 05/01/2024

"Customer complained lights fell down again, replaced lights twice on 1-2-24 and 2-8-24 already. Called techline on 2-8-24. Called tech line due to repeat issue. Informed tech line of previous issue, they had notes from last call onn2-8-24. Ordering light panel W11321564. Techline said to order part as a customer complaint so that it is submitted to research team and delivered from whirlpool directly. Informed customer office will call when part comes in. Sr#7738430360; rqstng P&A on 1 W11321564 (Light panel)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS23

Near Denver, North Carolina 28037

Ryan S.

Job Details: 05/01/2024

Returned to install appliance manager and magnetron. Installed parts. Unit now working and no error codes present. Customer saw unit running with no error codes.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 05/01/2024

Complaint that the unit is making a screeching noise while spinning with a full load in. Found oil in the Splutch and belt. I could hear grinding during agitation towards clockwise motion.; ordrng 1 W11454741 (Gear Case) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 WP389140 (Drive Block) and 1 WP21366 (Spanner Nut) and 1 2xFrameJob (2x Frame Job)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBS2

Near Chicopee, Massachusetts 01020

Chris B.

Job Details: 05/01/2024

Replaced part and unit running normal.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 05/01/2024

"Replaced dispenser housing, bezel and drawer. Filled load n go. Tested in component function and dispensed soap. Ran diagnostic cycle and completed fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS5VHAXWY01

Near Chicopee, Massachusetts 01013

Mike K.

Job Details: 05/01/2024

Replaced reservoir and tested fine

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 05/01/2024

"Complaint of agitator spinning freely, not agitating during cycle under load, loud grinding noise. No errors in history. Completed diagnostic cycle fine with no load, except very wobbly on spin. Found a lot of play in basket. Agitator will not come out. Ordering cam, actuator, basket, agitator, screw, hub.Replaced informed cs that basket will come directly to him and to call us when it does to schedule return; ordrng 1 W10752187 (Washplate screw) and 1 W10902814 (Washplate) and 1 W10752719 (Basket) and 1 W10324651 (Hub) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 2xtime (2x time)"

We serviced a

GE DISHWASHER

Model GPT225SGL0WW

Near Easthampton, Massachusetts 01027

Mike K.

Job Details: 05/01/2024

"Old hinges will not come out, t25 screws through door attempted with regular driver and with impact , impact destroyed one tip before second started to strip screw. With screws not coming out would have to replace inner door and screws plus labor and oversize shipping. Denied.Leaving call open to refund for labor already collected as could not repair.; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 05/01/2024

Removed old compressor and evaporator brazed in both new parts and filter drier filled unit with 5.40 oz 134 a and checked cooling. Unit is now building frost on evaporator advised customer to give unit 24 hrs so temps can regulate. All operations now working to factory specs

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 05/01/2024

Installed new cntrl and heated oven to 350 degrees oven got to temp and help properly. Checked all other operations and unit is now functioning to factory specs

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 05/01/2024

"Installed new compressor due to one installed few days ago started to make a bearing noise and would not hold temp, replaced drier and refilled unit with r600 checked evap and found full frost pattern and unit is cooling to specs, advised customer unit will need 24hrs so temps can regulate"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW1

Near West Hartford, Connecticut 06117

Chuck M.

Job Details: 05/01/2024

"Customer complaint is that washer is noisy. Ran high speed spin and washer makes a loud clicking noise. Checked slider and it checked ok. Ordered gear case, clutch and slider. ; ordrng 1 W11449841 (Gear Case) and 1 W10754448 (Clutch) and 1 W10734521 (slider)"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near West Hartford, Connecticut 06107

Ruben C.

Job Details: 05/01/2024

ref 7739000440 called techline replaced noise filter with fuse was able to get power to unit but door keeps popping open told to install latch kit ; ordrng 1 W11685626 (Kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ09

Near Farmington, Connecticut 06032

Chuck M.

Job Details: 05/01/2024

Customer complaint is that refrigerator door gasket were not making contact with cabinet. Inspected and found gaskets pulled out of liner. Pushed gaskets in place properly and corrected with blow dryer. Doors are sealing properly. FF and Freezer sections are packed with food obstructing circulation. Took pic. ; dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR

We serviced a

JENN-AIR RANGE

Model JDS9860AAP

Near Hadley, Massachusetts 01035

Chris B.

Job Details: 05/01/2024

Complaint that the unit is giving out a error code F3-1. Found bad control board no longer available. Customer had the sensor replaced and its good. Wire harness no longer available as backup too. Collected trip fee.

We serviced a

WHIRLPOOL RANGE

Model GW399LXUB06

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 05/01/2024

Complaint that the bake side is no heating properly. Found bad igniter flat. Quoted parts and labor. Replaced part and unit running normal. 1yr warranty on parts and labor. ; used 1 12400035 (IGNITOR FLAT) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 05/01/2024

"Replaced gasket carmaker, cycled and heard water fill. Verified water in tray. Cs to monitor"

We serviced a

SAMSUNG RANGE

Model NE59N6630SS/AA

Near Ware, Massachusetts 01082

Chris B.

Job Details: 05/01/2024

Replaced part and unit working normal. Display is working correctly. Customer tried the pad and is happy with the fix.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Suffield, Connecticut 06093

Mike K.

Job Details: 05/01/2024

Replaced evap fan motor assy. Plugged back in. Cs to monitor. Reattached waterline and had cs sign waiver. Turned water on and no signs of leak. Unit starting to cool.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Springfield, Massachusetts 01108

Gary V.

Job Details: 05/01/2024

"Installed new control board and cycled thru auto test, tested fine."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Springfield, Massachusetts 01108

Gary V.

Job Details: 05/01/2024

"Installed parts listed and cycled, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GR9FHTXTB00

Near Enfield, Connecticut 06082

Gary V.

Job Details: 05/01/2024

Installed new inlet valve and cycled ice maker and filled with water and tested fine. Please allow 24 hours for ice production.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Suffield, Connecticut 06078

Gary V.

Job Details: 05/01/2024

"Installed evap cover and unit started cooling again, please allow 24 hours for temps to stabilize."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Sharon, Massachusetts 02067

Aimee Z.

Job Details: 05/01/2024

"Found ice box frozen steamed to free ice bucket,Found the ice maker draw surrounded with ice .Tested fan couldnt get running and the soilnoid on the ice not working .Ordering ice maker and augar and fan assy complete; ordrng 1 DA97-15217D (Icemaker) and 1 DA97-12540G (Augar motor assy)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM10

Near Wethersfield, Connecticut 06109

Jeremy B.

Job Details: 05/01/2024

Installed new door all checks ok.

We serviced a

MAYTAG DRYER

Model MDG4000BWW

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 05/01/2024

Found fuse goodNo continuity at the igniter Cust not repairing age cost to high; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT

We serviced a

FRIGIDAIRE RESIDENTIAL REFR

Model FFHB2750TS9

Near Bellingham, Massachusetts 02019

Aimee Z.

Job Details: 05/01/2024

Found the fridge amps running at 17No cool needs compressor Referred back to the manufacturer Needs compressor and sealed system

We serviced a

GENERAL ELECTRIC WASHER

Model GUD27ESSMW

Near Milford, Massachusetts 01757

Aimee Z.

Job Details: 05/01/2024

"Found the belt off , put back on and tested with clothing 4 sweatshirtsWet and spun. Advised customer is over loading washer and needs to be clean using to much soap"

We serviced a

SPEED QUEEN DRYER

Model ADE3LRGS171TW01

Near Milford, Massachusetts 01757

Aimee Z.

Job Details: 05/01/2024

Found needs new timer Called spoke to mike timer Is nla check 5 sites

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near New Britain, Connecticut 06053

Ruben C.

Job Details: 05/01/2024

Replaced control panel and sensor tested operation normal ran cycle to 450 degrees tested normal

We serviced a

KITCHENAID REFRIGERATOR

Model KRQC506MPS00

Near New Britain, Connecticut 06053

Ruben C.

Job Details: 05/01/2024

Checked unit called in techline things are freezing in left vegatable drawer temp in refrigerator 36 f degrees 1degree in freezers told by techline to raise left side freezer to 3 degrees and adj refrigerator to 39 degrees have document with techline if issue persists do a pr Sr number 7739003301

We serviced a

SAMSUNG RANGE

Model NX60T81111SS

Near Newington, Connecticut 06111

Ruben C.

Job Details: 05/01/2024

Checked unit found ignitor open cuasing no heat replaced ignitor tested operation normal heating normally; used 1 12400035 (Ignitor) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Granby, Connecticut 06090

Mike K.

Job Details: 05/01/2024

"Replaced tub, spray arm and door seal, ran unit for 15 minutes with no leaks found. Cs to monitor"

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 05/01/2024

From day one normal and quick wash has no time programmed into Ui so cycles wont run other cycles working normally needs new chrome shadow Ui ; ordrng 1 W11325569 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Enfield, Connecticut 06082

Amanda R.

Job Details: 05/01/2024

"F7e1 error code flashing replaced actuator tested operation normal ; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK , used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Willington, Connecticut 06279

Amanda R.

Job Details: 05/01/2024

Replaced controls heater element has continuity replaced bi metal has been cooling normally ; used 1 WP10442411 (BIMETAL) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Middletown, Connecticut 06457

Jimmy R.

Job Details: 05/01/2024

"Tested washer and found unit would come on and just buzz never sensing or moving tub then shutting down. Checked motor and found capacitor had wore a hole in it from being loose causing it to fail, replaced capacitor recalibrated unit and all operations are now working to specs ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Springfield, Massachusetts 01107

Gary V.

Job Details: 05/01/2024

"Different issue from last call. Inspected and found customer had off balance load and cable to shifter cam popped off cam assy, reinstalled cable onto cam and cycled, unit tested fine now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Manchester, Connecticut 06042

Jeremy B.

Job Details: 05/01/2024

Not making ice. Found no error codes. Ice box fan is working. Ice level sensor is working properly l. Fill tube frozen. Activated test 19 and found 120vac at heater. Thawed fill tube and ran a harvest and a fill test. Icemaker filled properly. Used sealant to seal off the fill tube to help keep it from freezing. Set to recommended temps. Please allow 24 hrs for proper ice production.

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW2

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 05/01/2024

Installed all new parts and ran calibration and then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE and 1 W10754448 CLUTCH

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Huntersville, North Carolina 28078

Robert A.

Job Details: 05/01/2024

"I attached the parts used on the ticket.; used 1 279827 (Motor), and 1 4392065 (Dryer repair kit) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 05/01/2024

"Found on arrival that dryer would not power on. Unplugged for 2 minutes, plugged back in. Dryer now powers on and operating correctly. Entered diagnostics, no stored error codes. Needs control. Quoted customer for repair and saved estimate. Customer declined repair at this time. Advised customer that estimate is good for 7 days. Collected for service call on cc."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newington, Connecticut 06111

Ruben C.

Job Details: 05/01/2024

Checked unit ran diagnostics no error codes tested operation normal ran cycle normal getting both waters and spinning

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Vernon, Connecticut 06066

Jeremy B.

Job Details: 05/01/2024

Installed new motor sump assy and tested all checks ok.

We serviced a

SAMSUNG WASHER.

Model WA50R5200AW/US

Near Monson, Massachusetts 01057

Chris B.

Job Details: 05/01/2024

Replaced all parts and washer running normal. Ran spin cycle and all tested normal.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS4

Near Hartford, Connecticut 06114

Chuck M.

Job Details: 05/01/2024

Customer complaint is that burners would shut off during cooking. Confirmed and explained to customer that burners are cycling and operating by design. Unit is working properly. ; dspstn on spec-tagged invntry: 1 W11517959 ELEMENT and 1 WPW10434452 INFINITE SWITCH

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Vernon, Connecticut 06066

Jeremy B.

Job Details: 05/01/2024

Motor keeps running and never fills. The motor is overheating needs new motor sump assy. Quoted customer.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Newington, Connecticut 06111

Ruben C.

Job Details: 05/01/2024

Checked ran diagnostics normal no error codes in memory adjust level legs

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Farmington, Connecticut 06032

Ruben C.

Job Details: 05/01/2024

Checked unit did find any issue door seal is good could not duplicate issue at this time

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