We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Simsbury, CT 06070
Ruben C.
Job Details: 07/25/2023
Checked unit found evap only had frost on two lines ordering comp and drier; rqstng P&A on 1 W11209866 (Comp) and 1 W11490399 (Drier)
We serviced a
KITCHENAID RANGE
Model KECC604BSS00
Near Enfield, CT 06082
Gary V.
Job Details: 07/25/2023
"Inspected and found left front burner and switch non operational, quoted and they will call."
We serviced a
SAMSUNG WASHER
Model WF393BTPAWR/A2
Near Millis, MA 02054
Angel R.
Job Details: 07/25/2023
"Ran rinse and spin cycle with several towels in. Quoted customer on shock absorbers and labor, unit is shaking violently and they are squeaking. They will think about doing the repairs and get back to us."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Huntersville, NC 28078
Mark C.
Job Details: 07/25/2023
Unit is not making ice due to a ice cube being stuck between the mold and arm. Cleared blockage unit is fully operational.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Springfield, MA 01108
Mike K.
Job Details: 07/25/2023
"Complaint unit was making ice after repair. Icemaker was off, turned on and activated test cycle, completed and filled fine. No additional charge"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near West Springfield, MA 01089
Mike K.
Job Details: 07/25/2023
"Unit frosting and n upper section of freezer, found gasket not sealing upper right. Reformed gasket and advised customer to leave door closed for next 6 hours to allow to take form."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Westfield, MA 01085
Mike K.
Job Details: 07/25/2023
"F1e2, f7e6, f0e2 cleared history. Motor control fault, motor fault. Ran diagnostic cycle, Turned slowly then just hummed in spin, basket turns freely. Unplugged/ plugged f1e2 error, ran test again, completed test no errors. Reoccurring issue. Control (2x),harness, motor and capacitor have been replaced, will work fine in testing and then after a load goes back to same issue.Called tech line and gave history, had me go into normal cycle which is now working, which it has done each visit.Deemed unrepairable.Sr#7736940196"
We serviced a
WHIRLPOOL WASHER
Near Medway, MA 02053
Angel R.
Job Details: 07/25/2023
Customer has no paperwork and door is locked. Cannot get drain pump to stop. Gave customer ballpark quote on labor and parts and they decided it may be a better idea to buy a new one.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Enfield, CT 06082
Gary V.
Job Details: 07/25/2023
"Inspected and basket went out of balance and broke multiple parts and outer tub, will order parts needed and customer will call fro return date when they arrive.; ordrng 1 W11550886 (Tub ring) and 1 W11172199 (Basket) and 1 W10371566 (Outer tub) and 1 W11217817 (Suspension rods) and 1 W11607637 (Main acu)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES0JS01
Near East Hartford, CT 06108
Chuck M.
Job Details: 07/25/2023
Customer complaint is that oven door glass shattered while cooking. Took pics. Ordered door glass. ; rqstng P&A on 1 W11455430 (Door Glass) and 1 W11178521 (nameplate)
We serviced a
GE REFRIGERATOR
Model GNE25JGKWFBB
Near Enfield, CT 06082
Gary V.
Job Details: 07/25/2023
"Inspected and found water filter not screwed in all the way. Tightened and cycled, flushed water system and tested fine. Allow 24 hours for ice production."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gastonia, NC 28056
Ryan S.
Job Details: 07/25/2023
"Found thermal cutoff bad, replaced, unit still not heating. Element check good. Found 240v to unit. Found onlyn40v coming from timer. Needs timer. Ordering timer, Informed customer office will call when part comes in. ; ordrng 1 WPW10185982 (Timer), used 1 279769 (THERMAL CUTOFF) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/25/2023
Installed all new parts and ran ice maker on a fast ice cycle let unit make ice and unit stayed on and dumped waited for drain and unit pumped out water and restarted the cycle normally. All operations now working to specs
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH979AWW3
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/25/2023
"Tested unit and found machine running normally and starting up ran diagnostics and found no errors let unit recalibrate and machine went threw as designed. Checked owi sensor and it is clean and operating normally, advised customer unit is working to specs and washing as designed"
We serviced a
GE REFRIGERATOR
Model PSF26MGWABB
Near Windsor, CT 06095
Chuck M.
Job Details: 07/25/2023
Installed reservoir and tested. No leaks found.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near East Granby, CT 06026
Chuck M.
Job Details: 07/25/2023
Customer complaint is that washer stopped working and has error code F06e02 communication error. Ran diagnostics and confirmed error code. Found motor control not responding. Ordered control. ; ordrng 1 WPW10374126 (cntrl-elec)
We serviced a
LG REFRIGERATOR
Model LTCS20020W
Near Windsor Locks, CT 06096
Chuck M.
Job Details: 07/25/2023
"Received evaporator cover but fan was in included in assembly. Reordered. ; rqstng P&A on 1 AEB75144906 (Grille and Fan Assembly), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Rock Hill, SC 29730
Mitch H.
Job Details: 07/25/2023
"Replaced light switch and control. Entered diagnostics, ensure correct information was stored. Tested, all operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW
Near Longmeadow, MA 01106
Gary V.
Job Details: 07/25/2023
"Inspected and found O-ring on drain pump pinched, replaced with new drain pump and cycled, tested fine.; used 1 W10876537 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Paxton, MA 01612
Roger R.
Job Details: 07/25/2023
Found no power at wall recommended calling electrician to restore power to outlet.
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Worcester, MA 01602
Roger R.
Job Details: 07/25/2023
Found unit had a bad start capacitor on the motor. Quoted $79.99 for new capacitor and $199 labor charge. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL WASHER
Model Mvw4505mw0
Near Worcester, MA 01604
Roger R.
Job Details: 07/25/2023
Installed all parts and checked all okay.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Worcester, MA 01604
Roger R.
Job Details: 07/25/2023
"Arrived and found unit unplugged. Plugged in and drain pump is running and no water in tub. Checked water sensor hose and it is normal and no restrictions. Called tech support. Was told unit may be in flood mode and to wait 10-15 minutes and unit may start to respond if not then replace main board again. Waited from 11:30 to 11:45 and unit did not stop trying to drain out. Will order another new main board W11626074; ordrng 1 W11626074 (Board, main)"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Worcester, MA 01606
Roger R.
Job Details: 07/25/2023
Installed new wire harness due to burnt wires at the terminal block. All checks ok. ; dspstn on spec-tagged invntry: 1 WPW10245259 TERMINAL BLOCK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Milford, MA 01757
Angel R.
Job Details: 07/25/2023
"Called Tech line, suggested replacing the 3 way valve after we ran test 4 on diagnostics. FC is working fine. Found no frost on RC evap. SR#7736939141. Got valve price from Mike.; ordrng 1 W11580434 (3 way valve)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mooresville, NC 28115
Vincent O.
Job Details: 07/25/2023
Found unit will heat but does not cycle heater properly. Checked and verified good airflow and vents are clean. Order and replace timer and cycling tstat. ; ordrng 1 WPW10185982 (Timer) and 1 WP3387134 (Tstats)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near China Grove, NC 28023
Vincent O.
Job Details: 07/25/2023
Found faulty lid lock not allowing unit to operate properly. Replaced lid lock. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rockwell, NC 28138
Vincent O.
Job Details: 07/25/2023
Found low water pressure in home on cold side. Instructed customer to have water pressure resolved. All functions check ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Salisbury, NC 28146
Vincent O.
Job Details: 07/25/2023
Installed new drive assembly and control. Tested and verified proper operation. All functions check ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Brooklyn, CT 06234
Amanda R.
Job Details: 07/25/2023
Complaint whole machine walking and vibrating excessively ran empty quick cycle loud screeching noise at end of spin cycle needs parts ; ordrng 1 W11130362 (Suspension) and 1 W10902814 (Wash plate) and 1 W11454734 (Gear case)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Woodstock, CT 06281
Amanda R.
Job Details: 07/25/2023
Leaking water from front left side of sump assembly needs new sump assembly replaced ; ordrng 1 W11416362 (Sump)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Putnam, CT 06260
Amanda R.
Job Details: 07/25/2023
Replaced cam kit and belt only makes noise with weight in it and at the very end of spin cycle for only seconds
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Coventry, CT 06238
Amanda R.
Job Details: 07/25/2023
Hub and wash plate stripped quoted for parts f7e6 error code ; ordrng 1 W11130362 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Thompson, CT 06255
Amanda R.
Job Details: 07/25/2023
Not starting control burnt needs to be replaced ; schdld next appmnt for 7/31 MON PM
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Worcester, MA 01606
Roger R.
Job Details: 07/25/2023
No model number serial number tag on unit. Found unit has a stretched and loose belt. ; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Grafton, MA 01519
Roger R.
Job Details: 07/25/2023
"Installed new main board, leveling legs in front of unit and also installed new crisper drawer with front. All checked normal"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW
Near Springfield, MA 01104
Chris B.
Job Details: 07/25/2023
Complaint that the top drawer is broken. Replaced part with TS W10712395.. unit working normal.; used 1 W10712395 (ADJUSTER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Springfield, MA 01104
Chris B.
Job Details: 07/25/2023
Complaint that the unit is not draining properly. Found hose kinked and was able to unclogged and adjust. Ran two diagnostic cycles and unit working normal. ; dspstn on spec-tagged invntry: 1 W10876600 DRAIN PUMP and 1 W10913953 ACTUATOR
We serviced a
LG WASHER
Model WM3270CW
Near Springfield, MA 01119
Chris B.
Job Details: 07/25/2023
Unit couldnt be serviced do to washer is on a pedestal and theres no room in the back nor space in the front to get to the pump. Will need to reschedule when customer has it down to the floor. Customer will contact office as soon as washer is accessible. Please reschedule customer when washer is ready.; O-emld tckt
We serviced a
SAMSUNG DRYER
Model DVE45R6100C/A3
Near Springfield, MA 01104
Chris B.
Job Details: 07/25/2023
Complaint that the unit is noisy when tumbling. Found bad motor. Quoted parts and labor but customer will verify if the part is still under warranty with Samsung and will contact office if not. Collected trip fee.; dspstn on spec-tagged invntry: 1 DESAMKIT DRYER REPAIR KIT
We serviced a
LG WASHER
Model WM3270CW
Near Springfield, MA 01119
Chris B.
Job Details: 07/25/2023
Unit couldnt be serviced do to washer is on a pedestal and theres no room in the back nor space in the front to get to the pump. Will need to reschedule when customer has it down to the floor. Customer will contact office as soon as washer is accessible. Please reschedule customer when washer is ready.; O-emld tckt
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Palmer, MA 01069
Chris B.
Job Details: 07/25/2023
Complaint that the unit is not cooling properly. Found little frost pattern on the evap. and condenser is clean. Will order parts for a return visit.; ordrng 1 W11370574 (Compressor Kit) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11504447 (Coupler) and 1 W11504433 (Coupler) and 1 W11506635 (Processing Tube) and 1 2xFrameJob (2x Frame Job)
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Belchertown, MA 01007
Chris B.
Job Details: 07/25/2023
"Found black crud in the inside underneath the wash plate and wash plate was loose. After removing the agitator the nut broke of because of heavy rust. Will need to order new gear case, plate and screw. Will order parts for a return visit. Customer ask for Chris to return if possible.; rqstng P&A on 1 W10909670 (Spanner Nut) and 1 W11393685 (Gear Case) and 1 W11550891 (Wash Agitator) and 1 2xFrameJob (2x Frame Job) and 1 W10752187 (Screw)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Longmeadow, MA 01106
Gary V.
Job Details: 07/25/2023
"Installed new electronics and cycled back on, temps in both compartments test good. Took pics of temps. All functions test fine."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Huntersville, NC 28078
Mark C.
Job Details: 07/25/2023
"Upon arrival customer is irate and throwing obscenities, needs rescheduled with a different technician for I will not deal with this weasel of a man; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Harwinton, CT 06791
Martino S.
Job Details: 07/25/2023
"Check water supply to water valve good, ice maker does not cycle on, part order tentative P/A; ordrng 1 1 (W11455232) and 1 W11455388 (Water valve)"
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HV4
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 07/25/2023
"Tested unit and found oven light staying on and unit would not heat up, checked voltage to oven and find 240v and 120v on each side checked wire harness and found door switch disconnected causing light to stay on and unit to not heat up thinking door is open, reconnected switch and heated unit to 350 degrees checked element and unit is now heating and all functions are working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Charlotte, NC 28208
Ryan S.
Job Details: 07/25/2023
"Retuned to replace parts ordered, installed all gaskets, and installed tip led strip and bottom led. Showed customer verified proper operation."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Southington, CT 06479
Martino S.
Job Details: 07/25/2023
"Unit fill and drain only need helper support please order part tentative P/A.; ordrng 1 MVW6200KW0 (Transmission) and13.96 1 W11283592 (Motor) and 1 W11239857 (Belt), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10721967 CAM KIT"
We serviced a
FRIGIDAIRE DRYER
Model EFME427UIW0
Near Charlotte, NC 28216
Ryan S.
Job Details: 07/25/2023
"Customer dryer was actually leaking , not the washer. Found valve on dryer was leaking. Customer wanted to just unhook dryer valve. And not repair. Collected trip fee."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Charlotte, NC 28216
Ryan S.
Job Details: 07/25/2023
"Came to install door installed door, door checked good. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Huntersville, NC 28078
Ryan S.
Job Details: 07/25/2023
"And to install new compressor. In new compressor with Robert. Emptied r600, pulled vacuumed and checked for leaks with nitrogen, no leaks after fixing one issue. Filled with 68g r600. Frost patter present. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near East Granby, CT 06026
Ruben C.
Job Details: 07/25/2023
"Checked unit comp operating no fros pattern at all may have internal leak need to check with nitrogen ordering comp evap and filter drier; rqstng P&A on 1 WPW10507886 (Comp) and 1 W10836706 (Evap), ordrng 1 Timeextratime (Time), rqstng P&A on 1 W10843121 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW06
Near Bloomfield, CT 06002
Ruben C.
Job Details: 07/25/2023
Checked unit found evap frozen over heating element is normal control has been replaced before replacing def therm ; used 1 WPW10383615 (Therm) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near West Hartford, CT 06117
Ruben C.
Job Details: 07/25/2023
Checked unit found element open replaced element tested norma; used 1 WP3387747 (ELEMENT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Rock Hill, SC 29730
Mitch H.
Job Details: 07/25/2023
"Checked and found no water to ice maker r from dispenser. Replaced valve, tested, valve operating properly but still no water. Order filter housing assembly and reservoir.; ordrng 1 W11204869 (Reservoir) and 1 WPW10394053 (Filter housing), dspstn on spec-tagged invntry: 1 WPW10341320 VALVE"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Andover, CT 06232
Jeremy B.
Job Details: 07/25/2023
Customers complaint is lid randomly not unlocking after a wash. Ran diag found F5E2 ran test 51 and 52 and washer ran through and lid locked properly. Quoted customer for a new lid lock. She will keep trying to use machine over the next week to see if it keep happening and call back if she wants fixed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Hartford, CT 06106
Jeremy B.
Job Details: 07/25/2023
"Installed new parts and tested washer making noise when agitating. Noise coming from motor. New cam was damaged. Needs new motor. ; rqstng P&A on 1 W11283592 (Motor), used 1 W11239857 (BELT), and 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Newington, CT 06111
Jeremy B.
Job Details: 07/25/2023
Installed new parts and tested all checks ok.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Newington, CT 06111
Jeremy B.
Job Details: 07/25/2023
Control panel not powering on. Was able to enter diag but buttons not responding. Was able to get into a spin and gearcase loud. Needs new UI gearcase. ; rqstng P&A on 1 W11478526 (UI) and 1 W11449841 (Gearcase) and 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL WASHER
Model WFW75HESW0
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/25/2023
Door lock keeps clicking and not unlocking. Was able to open and tried running automatic test but needs new door lock. ; ordrng 1 WPW10443885 (Door lock)
We serviced a
AMANA DRYER
Model NDE2335AYW
Near East Hartford, CT 06118
Jeremy B.
Job Details: 07/25/2023
Dryer making noise and not tumbling large loads. Found idler pulley worn and belt worn needs new. ; ordrng 1 WP37001287 (Idler pulley) and 1 WP40111201 (Belt)
We serviced a
AMANA REFRIGERATOR
Model ASI1275GRS07
Near Southington, CT 06489
Martino S.
Job Details: 07/25/2023
Check unit have water supply leaking at union joint customer informed. No water from filter head the filter is not engaging and 120V to water valve. Parts order tentative P/A.; ordrng 1 W11162041 (Water filter housing) and 1 W11172791 (Water filter housing) and 1 W11546685 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Wolcott, CT 06716
Martino S.
Job Details: 07/25/2023
"Replace drain pump assembly then run wash cycle and check unit draining ok, instruct customer on overloading."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlotte, NC 28212
Robert A.
Job Details: 07/25/2023
"Cx complaint that the unit is not cooling. I inspected the unit to confirm the complaint. I found heavy frost on the FC evap. I removed the ice and found the defrost heater connector loose. I secured the connector and wrapped it in foil tape. I ran test 5 & 13, the heater came on with no issues. The unit is working as designed."
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Charlotte, NC 28269
Robert A.
Job Details: 07/25/2023
"I installed the ordered ignitor and tested the unit for the cx. The unit is working as designed. The panel sent is grey again, the cx needs a black one not grey. I cross referenced the part number from service matters, Th installed panel and the ordered one both have the correct part number. I think the manufacturer may have modified the color. Im ordering another to try again, if the same color comes I will call WP to document the situation.; rqstng P&A on 1 W10879583 (Panel)"
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Charlotte, NC 28269
Robert A.
Job Details: 07/25/2023
"Cx complaint that the unit is making noise. I inspected the unit to confirm the complaint. The unit heats, tumbles and has good airflow. I heard the noise while the unit ran. I removed the drum and found a piece of plastic in the drum liner. I removed the object and tested the unit for the cx. The unit is working as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV1
Near Charlotte, NC 28269
Robert A.
Job Details: 07/25/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Walpole, MA 02081
Angel R.
Job Details: 07/25/2023
"Installed parts, tested ok.; dspstn on spec-tagged invntry: 1 W11394572 DOOR LOCK"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near East Longmeadow, MA 01028
Gary V.
Job Details: 07/25/2023
"Installed parts listed and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Somers, CT 06071
Gary V.
Job Details: 07/25/2023
Installed new lid and tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Huntersville, NC 28078
Ryan S.
Job Details: 07/25/2023
"Customer complained unit freezing on top on ref section. Put unit in service mode and ran. Diffuser, diffuser non responsive. Checked power to diffuser and no voltage present, ordering control and diffuser. Informed customer office will call when parts come in. ; ordrng 1 W11566891 (Control) and 1 W11645127 (Diffuser)"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Lincolnton, NC 28092
Ryan S.
Job Details: 07/25/2023
"Customer complained unit leaking from dispenser. Upon arrival I stored around dispenser and didnt find any cracked or loose hoses attached to dispenser. Per service pointer W11481731 , found faulty dispenser. Quoted 266$ to replace dispenser. Replaced part from pre id ts. Ran and checked for leaks, no leaks detected. Collected via card. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Hartford, CT 06112
Ruben C.
Job Details: 07/25/2023
Checked unit found drain hole frozen cleared drain line tested operation normal
We serviced a
GE RANGE
Model JBP23DR3CC
Near Mansfield, MA 02048
Angel R.
Job Details: 07/21/2023
"Installed element, tested ok."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Bolton, CT 06043
Amanda R.
Job Details: 07/21/2023
Replaced parts went over height of drain hose tested operation normal
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS04
Near Troutman, NC 28166
Mark C.
Job Details: 07/21/2023
Installed new harness and bulb unit is fully operational.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Coventry, CT 06238
Amanda R.
Job Details: 07/21/2023
Leaking water from unit stand pipe overflowing with water unit didnt come with original drain hose need to order ; ordrng 1 W11244231 (Drain hose)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Mooresville, NC 28117
Mark C.
Job Details: 07/21/2023
Placed unit into bake a 350 after a 20 minute preheat. Taking an average of 6 highs and lows unit is running at 363.86 calibrated to 350 unit is fully operational.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Bristol, CT 06010
Ruben C.
Job Details: 07/21/2023
Checked unit found bottom hinge pin not set correctly reinstalled tested
We serviced a
AMANA MICROWAVE
Model AMV2307PFS3
Near Bristol, CT 06010
Ruben C.
Job Details: 07/21/2023
Cust cancelled service thought 129.00 would be to repair unit
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Bristol, CT 06010
Ruben C.
Job Details: 07/21/2023
Checked unit found infinite switch burnt replaced switch ; used 1 WP3149400 (INFINITE SWITCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Lancaster, SC 29720
Jonathan J.
Job Details: 07/21/2023
Complaints refrigerator not dispensing water properly. I found neighborhood is a new neighborhood. Lots of heavy construction I found restricted water filter is the cause of water pressure issue. Customer needs to replace water filter or install bypass. No additional issues found with refrigerator or water system at this time with bypass installed unit has great water pressure and is dispensing normally.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW3
Near Springfield, MA 01129
Gary V.
Job Details: 07/21/2023
"Inspected and found lid strike missing, installed new lid strike and cycled, found belt making noise. Installed new belt and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11590868 LOWER HARNESS , used 1 W11457841 (STRIKE), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Springfield, MA 01119
Gary V.
Job Details: 07/21/2023
"Installed air damper and found air return on bottom ff compartment styrofoamed over not getting proper air return, cleared out styrofoam in air return and tested fine.; dspstn on spec-tagged invntry: 1 W11645127 DAMPER CNTRL"
We serviced a
GE RANGE
Model JB2560M2WW
Near Springfield, MA 01109
Gary V.
Job Details: 07/21/2023
"Inspected and found power cord, wire harness and terminal block burnt, quoted and they will call."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 07/21/2023
Washer tries to start but motor hums and goes to done. Tried replacing capacitor but motor still hums. Motor getting 120vac needs new motor. ; ordrng 1 W11283592 (Motor)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Davidson, NC 28036
Mark C.
Job Details: 07/21/2023
Unit is not activating due to a faulty control. ; ordrng 1 W11603811 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/21/2023
"Found when arriving unit was making a loud noise like a fan hitting coming from back of unit, found condenser fan motor fan had gotten pushed in to far hitting shroud making a ton of noise, adjusted fan to stop hitting secured fan to not move again checked cooling and all operations now working too specs"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Waterbury, CT 06708
Jimmy R.
Job Details: 07/21/2023
"Tested unit and found machine leaking water from front of door every other cycle, wile running machine could not find unit leaking but could see the water stains from where it was leaking. Ran a diagnostics and a heavy wash and no water ran a fast rinse and found water dripping from left side of door, checked unit for level and unit is tipped back checked gasket and sealing found water getting by and leaking down door, will order new inner door,gasket and hinges parts tentative p/a ; ordrng 1 W10908291 (Inner door) and 1 W10909089 (Door seal lower) and 1 W11177741 (Gasket) and 1 WP8534854 (Hinge left) and 1 WP8534853 (Hinge right), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Waterbury, CT 06706
Jimmy R.
Job Details: 07/21/2023
"Checked over machine and found unit would fill with water and wash but no water spraying around tub, checked wash arms and found clogged solid causing no water to flow, cleaned washer arms and found filter also not connected causing unit to pick up dirty Dabre in water. Advised customer on cleaning wash arms ran a diagnostics cycle and also found unit not heating water ran a calibration and heater is working, after calibration ran a cycle and heater is coming on now and operating properly"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cheshire, CT 06410
Jimmy R.
Job Details: 07/21/2023
"Tested unit and found machine would not advance past a wash cycle leaving clothes wet, ran diagnostics and found errors F7e1 basket Speed fault f8e1 long fill let machine run thew a self test and actuator would get hung up and not shift fully, found cam hanging up fixed and went to run a wash cycle and unit would not start, ran diagnostics and unit would run advised customer unit needs to stay unplugged for a few hrs to reset cntrl if still not working cntrl is faulty she will just buy a new machine at that point. Quoted for cntrl and labor"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Woodstock, CT 06281
Amanda R.
Job Details: 07/21/2023
92 84 unit is flashing 8/4 error code open float switch water in drip tray cleared drip tray and made sure unit was level ran automatic test went over soap usage and water temp and how to run a vinegar bath
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Springfield, MA 01104
Gary V.
Job Details: 07/21/2023
"One time courtesy per Nikki, no charge. Inspected and found open defrost heater and evap packed ice frost and ice. Will order part and call when comes in. Defrosted unit temporarily so unit would cool.; ordrng 1 W11579349 (Defrost heater)"
We serviced a
WHIRLPOOL COOKTOP
Model JIC4430XS00
Near Farmington, CT 06032
Ruben C.
Job Details: 07/21/2023
Replaced module and display board reprogrammed tested operation normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Avon, CT 06001
Ruben C.
Job Details: 07/21/2023
Checked unit found drain hole frozen over sheet of ice at bottom of unit cleared drain hole checked the back for clogs nothing found tube clear water going thru ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Springfield, MA 01118
Gary V.
Job Details: 07/21/2023
"Inspected and found ice bin seal on door to seal ice bin compartment missing, causing freezing in ff compartment. Cant locate part in breakdown. Raised temps in ff for now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/21/2023
"Customer complaint is that dishwasher is not cleaning dishes properly. Ran diagnostics and found error code F7e1 no heat. Wash motor is running but spray arms are not spinning. Inspected and found spray arms clogged with debris. Filters are covered in black film. Ordered spray arms, filters and manifold. ; ordrng 1 WPW10448645 (spray arm) and 1 WPW10491331 (spray arm) and 1 WPW10463906 (filter) and 1 W10872845 (filter) and 1 WPW10340542 (manifold)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES1
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/21/2023
Customer complaint is that range keeps tripping breaker. Inspected and found broil connection in the rear of oven is shorted to chassis. Inside oven broil bracket is not screwed into oven chassis. Found screw holes are rusted away. Unit is not repairable. Took pics.
We serviced a
WHIRLPOOL WASHER
Model WTW5105LW1
Near South Windsor, CT 06074
Chuck M.
Job Details: 07/21/2023
Customer complaint is that washer has error code. Ran diagnostics and found error codes F5e3 lid will not lock or unlock. F1e2 drive Motor Module over voltage. F0e5 off balance loads. Ran manual test cycle and lid lock is working. Ran diagnostics test cycle successfully. Ran Quick Wash Cycle and washer is working properly.