We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW0
Near Douglas, MA 01516
Glenn
Job Details:
02/19/2025
Gearcase making a banging noise while agitating back-and-forth order parts gear case and slider; ordrng 1 W11449841 (Gear case) and 1 W10734521 (Slider)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS4
Near Southington, CT 06479
Jimmy R.
Job Details:
02/19/2025
"Tested oven and found all burners not burning properly found all flams low and very little gas coming out. Tested oven and same issue very little flam, checked gas valve and regulator found on off switch for gas bent but on and gas flowing tried to light stove and it would just keep clicking over and over never lighting. Checked for proper orifices and found unit had propane ones in them not natural gas this is causing issues with lighting and burning. Will order all parts needed to fix all issues some parts special ordered advised customer we would call when in for return visit ; ordrng 1 W10919226 (Regulator) and 1 WPW10324262 (Ignitor) and 1 W11161843 (Harness) and 1 W11485988 (Orifice) and 1 W11428753 (Orifice) and 1 W11712434 (Orifice) and 1 W11485874 (Orifice) and 1 W11485873 (Orifice) and 1 W11087486 (Orifice bake/broil) and 1 W10776437 (Fitting)"
We serviced a
WHIRLPOOL DRYER
Model med4500mw0
Near Meriden, CT 06450
Jimmy R.
Job Details:
02/19/2025
"Checked over unit and found dryer heating but when heating unit would short cycle the heat never drying clothes fully. Tested air flow and found vent crimped causing half the air to flow out, fixed vent and replaced cycling thermostat, checked outside and found a screen in outside vent advised customer screen cannot be on there it backs up the lint and blocks it. Removed screen and unit is now drying and working to specs ; used 1 WP3387134 (THERMOSTAT) from stock"
We serviced a
MAYTAG WASHER
Model MEDC200XW1
Near Meriden, CT 06451
Jimmy R.
Job Details:
02/19/2025
"Tested dryer and found unit would run and heat but never tumble, removed drum and found motor pulley broken off belt melted causing no tumbling. Unit would need new motor and belt to fix spoke to Mary and they will replace dryer"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8127LC1
Near Meriden, CT 06451
Jimmy R.
Job Details:
02/19/2025
"Installed tub ring and suspension went to test unit and found a crack in outer tub and suspension cracked threw, unit is going to need new outer tub advised customer tub is a special order will be shipped to house and to plz look at it for damage ; ordrng 1 W11219115 (Outer tub)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Meriden, CT 06450
Jimmy R.
Job Details:
02/19/2025
"Tested unit and found control panel not responding on several selections, removed control and tried to clean ribbon cable but same issue no response. Unit is going to need new control panel part number 74005742 witch is no longer available also main cntrl board part number 74005731 witch is no longer available. Advised customer parts are discontinued and someone will be in contact with them on further actions"
We serviced a
WHIRLPOOL RANGE
Model JES5580AAB
Near Middletown, CT 06457
Jimmy R.
Job Details:
02/19/2025
"Tested unit and found control panel not responding on several selections, removed control and tried to clean ribbon cable but same issue no response. Unit is going to need new control panel part number 74005742 witch is no longer available also main cntrl board part number 74005731 witch is no longer available. Advised customer parts are discontinued and someone will be in contact with them on further actions"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRFF507HPS00
Near Cheshire, CT 06410
Jimmy R.
Job Details:
02/19/2025
"Checked over unit and found freezer section building ice on bottom of cabinet causing freezer door to not open, used steamer to melt ice and door is now opening found drain plugged with glass from when unit was delivered the shelf had broke and the glass got into drain pan then down drain blocking tubing. Removed all glass and ice water is now flowing down drain and working to specs"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PW0
Near Charlotte, NC 28269
Johnny
Job Details:
02/19/2025
Installed correct control board. Ran calibration cycle ran service cycle. Working as designed
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near Gastonia, NC 28056
Ryan S.
Job Details:
02/19/2025
"Customers complained door wont close, found gasket torn off. Also had issue with bake element loose. Was able to secure bake element.Could not get gasket to stay on. Ordering new gasket. Scheduled return call with customer.; ordrng 1 W11542153 (Gasket)"
We serviced a
WHIRLPOOL ICEMAKER
Model WRS325SDHV08
Near Pineville, NC 28134
Caleb
Job Details:
02/19/2025
"Units icemaker motor seized. Replaced ice maker with stock. Tested icemaker, icemaker called for water. Advised customer to wait 24-48 hrs for the unit to drop ice.; used 1 W11546935 (Icemaker) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Charlotte, NC 28216
Clinton
Job Details:
02/19/2025
Panel was not scratched at alll the. Utter had the protective. Over over the panel and was seeing the scratching on the plastic I removed the plastic there was no damages. Returned panel to office
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Charlotte, NC 28269
Johnny
Job Details:
02/19/2025
No error codes. Unit draining as filling as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Blacksburg, SC 29702
Mitch H.
Job Details:
02/19/2025
"Tested and ran diagnostics. Only stored error code was an off balance error. Ran automatic test cycle, completed properly. Ran manual tests for agitate and spin, did not trip breaker. Customer showed 2 videos of drain pump running and only way to stop it is unplugging washer. Ordering control. Advised customer that office will call to schedule when part arrives. Will install all parts on return visit.; ordrng 1 W11603810 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rock Hill, SC 29732
Mitch H.
Job Details:
02/19/2025
"Checked and confirmed complaint. Removed rotor, found gear case shaft very rusty. Attempted to remove slider, split ring rusted and seized to shaft. Ordering gear case and wash plate. Checked part availability and scheduled return for 2/26 PM ; ordrng 1 W11393685 (Gear case) and 1 W10834917 (Wash plate)"
We serviced a
MAYTAG WASHER TL
Model MVWX655DW2
Near Rock Hill, SC 29732
Mitch H.
Job Details:
02/19/2025
"Checked and tested. Found suspension rods bad and damage to top ring of wash basket. Ordered suspension kit, wash basket and wash plate. Advised customer that basket will ship directly to him and he will need to inspect for damage and call to schedule return visit.; ordrng 1 W11130362 (Suspension kit) and 1 W10752719 (Basket) and 1 W10902814 (Wash plate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Fort Mill, SC 29708
Mitch H.
Job Details:
02/19/2025
"Tested and ran diagnostics. Confirmed issue. Ran diagnostics, found FAE4 diverter error. Pulled dishwasher out, removed and replaced sump assembly. Reinstalled, tested, operating properly, no leaks"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Tega Cay, SC 29708
Mitch H.
Job Details:
02/19/2025
"Checked and tested washer. Door bellows in good condition, no issues. Ran diagnostics, found F5E2 door lock error. Customer also getting 5d sud error. No suds error showing in diagnostics. Ordering door lock and pressure switch. Checked part availability and scheduled return for 2/26 AM ; ordrng 1 W11565030 (Door lock) and 1 W11316246 (Pressure switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Tega Cay, SC 29708
Mitch H.
Job Details:
02/19/2025
"Tested and ran diagnostics. Activated RC evaporator fan, found it making whining noise. Needs evaporator cover assembly. Checked part availability and scheduled return for 2/26 AM ; ordrng 1 W11610999 (Evaporator cover)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
02/19/2025
"Checked and tested dishwasher. Started cycle, allowed to fill and start washing. Allowed to run for 5 minutes, no leaks. Cancelled cycle, drained correctly with no leaks. Started another cycle, allowing unit to run for 10 minutes, no leaks. Cancelled cycle, drained properly with no leaks. Checked all connections, no issues. Checked heater and nuts, all good. Dishwasher operating properly with no leaks at time of visit."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Charlotte, NC 28269
Johnny
Job Details:
02/19/2025
"Error code f8e6 water hazard. Cleared Error code ran diagnostic cycle, error came back, ordering all parts for repair.; ordrng 1 W11419171 (Control board) and 1 W11165546 (Water valve) and 1 W11676811 (Water valve harness) and 1 WP353244 (Pressure hose)"
We serviced a
WHIRLPOOL DISHWASHER
Model wdt720padm0
Near Charlotte, NC 28210
Caleb
Job Details:
02/19/2025
"Unit had 3 errors, sump motor failure, heater failure and fill valve failure. After confirming sump motor and heater is defective quoted customer for repairs and customer decided on replacing. ; dspstn on spec-tagged invntry: 1 WPW10348269 DRAIN PUMP"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model wtw4655jw2
Near Charlotte, NC 28277
Caleb
Job Details:
02/19/2025
"Pressure switch failed, replaced control, unit checks fine"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Charlotte, NC 28270
Caleb
Job Details:
02/19/2025
Found defective bake element. Replaced bake element with stock. Unit tests fine. Advised customer of proper use and care.; used 1 W10779716 (ELEMENT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, NC 28269
Johnny
Job Details:
02/19/2025
"Cx stated unit not filling with enough water. Checked error codes, only error code was f0e5 off balance error that wasnt cleared after a prior repair. Cx stated he just happened to want to look inside and felt like it wasnt enough water in unit. Which led him to convince himself his clothes were not being wet enough when washed. He stated he used the deep water option. I explained to him according to the owners manual when selecting deep water wash the unit will add additional water at any time at any point on any cycle and not necessarily at the beginning as well as the deep water option isnt available in every cycle. Could not find any functional failures or error codes pertaining to Cx complaint. Unit is working as designed. Referenced cx back to customer service."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, NC 28270
Caleb
Job Details:
02/19/2025
SR#77409852755. Contacted Techline to document and confirm on any other issues. In the process of checking voltage going to the element connection to the element itself blew causing damage to harness and tripped the breaker. Timer was no longer progressing replaced timer before contacting Techline.; ordrng 1 W11712682 (Harness) and 1 WP3977767 (High limit) and 1 WP3392519 (Thermal) and 1 279838 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ03
Near Belmont, NC 28012
Ryan S.
Job Details:
02/19/2025
"Customer complained freezer door broke. Found freezer door broken off mounts. Plastic cracked avd can not be reinstalled. Found drawer frozen in freeze. Tried to pull out freezer drawer but it was stuck . Drain line looks to be clogged causing backup. Ordering freezer door, will need to clear freezer drain line on return call. Informed customer to unplug unit for one day prior to return call to defrost freezer section due to drawer being stuck in freezer due to water backup that froze drawer from coming out. Informed customer office will call when parts are ready to come in. ; ordrng 1 W11436967 (Door freezer)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Mount Holly, NC 28120
Ryan S.
Job Details:
02/19/2025
"Customers complained fabric dispenser not working . Found dispenser damaged around valve causing water to to enter drawer properly, ordering dispenser assembly. Scheduled return call with customer ; ordrng 1 W11173597 (Dispenser assembly)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW0
Near Charlotte, NC 28269
Johnny
Job Details:
02/19/2025
Unit not draining. Will need additional parts for successful repair; ordrng 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10734521 (Slider) and 1 W11666463 (Harness) and 1 W10876600 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT318FZDM11
Near Charlotte, NC 28269
Johnny
Job Details:
02/19/2025
"Water leaking from icemaker due to bent fill tube and flooding freezer and fresh food section and freezing. Adjusted fill tube and icemaker. Removed ice from entire unit. Tested icemaker, no leaks. Working as designed."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Charlotte, NC 28226
Caleb
Job Details:
02/19/2025
Gearcase shot causing excessive damage on all components due to leaking oil. Customer thought there was a leak but it was oil. Unit needs new Gearcase and all lower components.; ordrng 1 W11449840 (Gearcase) and 1 W11283592 (Motor) and 1 W10721967 (Clutch) and 1 WPW10006384 (Belt) and 1 W11395618 (Cap) and 1 W11481722 (Actuator) and 1 W10902814 (Washplate)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Charlotte, NC 28226
Caleb
Job Details:
02/19/2025
"Found evidence of oversuds in float switch pan under unit, advised customer of importance of running cleaning cycles. After cleaning pan ran a diagnostic cycle with no error codes. No evidence of a leak. Unit checks fine at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Charlotte, NC 28214
Clinton
Job Details:
02/19/2025
S-code S84638 replaced all led lights in fridge unit has full light everywhere no issues. After repair collected trip charged parts n labor covered under s code
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charlotte, NC 28214
Clinton
Job Details:
02/19/2025
Auth code w1dd420wp1 called in to safety for control shorted causing the drain pump to run permanently. Safety gave a part authorization code. Order control with Lisa. Collected for labor ; ordrng 1 W11603810 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Catawba, SC 29704
Brandon
Job Details:
02/19/2025
Showed up to customers house and customer stated that they cancelled the call when they answered the door. No repairs needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Fort Mill, SC 29707
Brandon
Job Details:
02/19/2025
Complaint unit is leaking. Found on arrival that lower inner door seal is bad. Ordering lower door seal for repair. ; ordrng 1 W11664713 (Seal)
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Fort Mill, SC 29707
Brandon
Job Details:
02/19/2025
On arrival I installed parts ordered and tested unit. Found that wire going to control was also shorting out. Spliced wire as requested by customer. Tested unit after and unit washed and drain with no problems losing power. No other issues found.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Fort Mill, SC 29715
Brandon
Job Details:
02/19/2025
On arrival I installed the spark module and tested unit. Unit preheated very quickly and held temperature as designed. No other issues found.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Denver, NC 28037
Ryan S.
Job Details:
02/19/2025
"Customer complained water filter broke, cant remove. Confirmed complaint, could not remove filter. Ordering filter housing and filter cap. Informed customer office will call when parts come in. ; ordrng 1 W11451366 (Housing) and 1 W11220375 (Filter cap)"
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASNWW
Near Warren, MA 01083
Chris B.
Job Details:
02/19/2025
Replaced pump and unit running normal.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Denver, NC 28037
Ryan S.
Job Details:
02/19/2025
Returned to install new control board and UI along with bake igniter. Ran bake preheat and verified proper operation.
We serviced a
KITCHENAID M/W OTR
Model KOED530PPS00
Near Rock Hill, SC 29730
Brandon
Job Details:
02/19/2025
On arrival I installed all parts and tested unit. Both sections preheated properly with no errors. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB329DMBM05
Near Northampton, MA 01060
Mike K.
Job Details:
02/17/2025
"Unit is under 1yr wp warranty per service bench. Damaged fr door, cs has door shipped directly to them. Replaced door and verified good seal"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT518SZFM04
Near Charlotte, NC 28269
Clinton
Job Details:
02/17/2025
7740626996. Spoke with tech line unit has contaminated system I sent photos to tech support advise they will reach out to customer for replacement. Can not be repaired
We serviced a
MAYTAG RANGE
Model MFES4030RS0
Near Stafford, CT 06076
Gary V.
Job Details:
02/17/2025
"Inspected and found unit not level and leveled, and squared up and adjusted, also bake element, got jostled in delivery and adjusted that too, cycled and tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model WTW7500GWO
Near Enfield, CT 06082
Gary V.
Job Details:
02/17/2025
"Inspected and found both bake element and control board burnt out, quoted and she will call."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Meriden, CT 06451
Andre
Job Details:
02/17/2025
"Ck unit upon arrival and found F6E3 error code communication error, clear error code and found unit has power but wont operate. After remove top control screw and check control and found water inside control due to sewer Line. Check and found Poop and toilet paper all over Rear of Machine. Unhealthy conditions to work in. Inform customer I will submitted for approval Parts Tentative P/A; ordrng 1 W11621180 (Control) and 1 W11478525 (Control panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Stafford, CT 06076
Gary V.
Job Details:
02/17/2025
"Arrived and couldnt get up customers road, rescheduled for thurs am.; schdld next appmnt for 2/20 THU AM"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRQA59CNKZ
Near Middletown, CT 06457
Jimmy R.
Job Details:
02/17/2025
Installed new led module and lights is now operating and unit is working to specs
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS01
Near South Windsor, CT 06074
Gary V.
Job Details:
02/17/2025
"Inspected and found water filter jammed in housing, adjusted and tightened, cycled and tested fine."
We serviced a
MAYTAG REFRIGERATOR TM
Model M1TXEGMYW00
Near Windsor, CT 06095
Gary V.
Job Details:
02/17/2025
"Installed compressor and vacuumed system, recharged system and frost developed and started cooling, please allow 24-48 hours for temps to regulate."
We serviced a
IKEA WALL OVEN
Model IBS550DS03
Near Berlin, CT 06037
Andre
Job Details:
02/17/2025
Ck unit upon arrival and install thermal fuse and advance unit into cycle and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Southwick, MA 01077
Mike K.
Job Details:
02/17/2025
"F2e1, F7e1, F7e6, f7e7 errors in history, cleared, ran diagnostics. Completed fine, lower unit inspection good, suspension is good; rqstng P&A on 1 W10913953 (Actuator) and 1 W10324651 (Hub), ordrng 1 W10752283 (Washplate), rqstng P&A on 1 W10752187 (Washplate screw)"
We serviced a
SAMSUNG WASHER FRONT LO
Model WF365BTBGWR/A2
Near Southwick, MA 01077
Mike K.
Job Details:
02/17/2025
"Noise when in spin, found both weights broke and hole in boot. Quoted and denied. Collected for service call only."
We serviced a
WHIRLPOOL WASHER FL
Model WTW7120HW0
Near Cheshire, CT 06410
Jimmy R.
Job Details:
02/17/2025
"Installed all new parts and ran unit threw a calibration cycle, unit went threw normally with no more noise. Ran a drain and spin checking operations and unit is now working to factory specs"
We serviced a
WHIRLPOOL M/W OTR
Model WOEC3030LS01
Near Grafton, MA 01536
Glenn
Job Details:
02/17/2025
Installed part control and bake element tested all ok ; ordrng 1 W11598119 (Cooling fan)
We serviced a
WHIRLPOOL WASHER
Model WFW5720RW0
Near Shrewsbury, MA 01545
Glenn
Job Details:
02/17/2025
Complaint no spinning out clothes. Checked for error codes none found tested washer in diagnostics all tested ok instructed customer on proper loading and soap usage
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Worcester, MA 01603
Glenn
Job Details:
02/17/2025
Found drain pump leaking I do not have the part as my work vehicle is stuck in my driveway rescheduled for Wednesday. I do have the part on my truck. ; ordrng 1 W11399437 (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Worcester, MA 01603
Glenn
Job Details:
02/17/2025
Installed part drain pump tested all ok
We serviced a
GE DISHWASHER
Model n/a
Near Enfield, CT 06082
Gary V.
Job Details:
02/17/2025
"Called customer and she needed to reschedule, she will call office to reschedule.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC0
Near Charlotte, NC 28277
Brandon
Job Details:
02/17/2025
Complaint unit is not cycling properly. Found on arrival that unit is stuck in spin. Whole basket is moving in agitate. Also tub is busted causing water to leak in to drain pan. Parts need approval. And please give extra time for repair.; ordrng 1 280146 (Rotor) and 1 WPW10178988 (Sensor) and 1 WPW10419333 (Stator) and 1 W10381077 (Tub)
We serviced a
WHIRLPOOL WASHER TL
Model WTW5000DW3
Near Berlin, CT 06037
Andre
Job Details:
02/17/2025
Ck unit upon arrival and ran unit and found unit banging around during the spin cycle. Install suspension from truck stock and ran calibration and ran spin cycle and unit is now operating to manufacturers specs ; used 1 W11130362 (Suspension) from stock
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ3
Near Charlotte, NC 28278
Caleb
Job Details:
02/17/2025
Replaced control. Unit tests fine.
We serviced a
WHIRLPOOL WASHER
Model WDT710PAYM5
Near Charlotte, NC 28278
Caleb
Job Details:
02/17/2025
"Found loose connection between drain and control. Corrected, unit still not draining, after cycling power unit start to drain fine, unit checks fine at this time, if call back order 1 drain pump WPW10348269."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, NC 28273
Caleb
Job Details:
02/17/2025
"Unit has no error codes present. Unit will not engage drain outside of diagnostics. When running diagnostics unit will try to drain but cant due to restriction in drain line. unit needs new control and drain pump, customer is contacting installers to put her new drain line on and will call when shes ready for service.; ordrng 1 W10876537 (Drain) and 1 8269144A (Drain line) and 1 W11683480 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ4
Near Charlotte, NC 28217
Caleb
Job Details:
02/17/2025
"Model and serial number wrong, advised maintenance to submit proper info to whirlpool."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Charlotte, NC 28214
Caleb
Job Details:
02/17/2025
"Replaced both interlocks and fuse. Unit still not powering on, On further inspection found cavity sensor is defective and wire to cavity sensor is damaged from excessive heat and corrosion. Unit needs new cavity sensor and harness and control.; ordrng 1 W11224856 (Cavity NTC) and 1 W11469478 (Harness) and 1 WPM0805101 (Fuse) and 1 W11552018 (Control), used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS325SDHB08
Near Matthews, NC 28104
Jonathan J.
Job Details:
02/17/2025
Complaints refrigerator is not making ice. I found icemaker has failed. Will not power on at all. I replaced icemaker tested operations. Icemaker is working properly. Unit is filling with water appropriately in icemaker diagnostics cycle. No further issues found today.; used 1 W11700250 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Monroe, NC 28110
Jonathan J.
Job Details:
02/17/2025
"Complaint unit appeared to be overfilling so started bucketing water out of the washing machine and then washing machine went into drain mode and now it wont exit drain mode. I found F8E 3 error code in fault history no fill long fill flood hazard. I cleared error code advised customer to never try and bucket water out of the washing machine once cycle starts let it go.. Water valve is seating and not dripping not filling not over filling either. Customer is used to their old washing machine that they had for over 20 years. customer not a customer to loading procedures advise customer on proper loading procedures, and how if theyre washing one garment it can throw the machine out of balance Ing the machine to fill to its max level to try and re-situate the load install, and instruct fulfilled"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Monroe, NC 28110
Jonathan J.
Job Details:
02/17/2025
Complaint unit turns off within first 2 minutes then keeps cycling on then off unit gets hot but will not dry I found error codes and cleared F3e2 open or shorted moisture strip. f2e1 touch button pressed longer than 30 seconds or stuck button. found in diagnostics cycle drum light does turn off when sensor is touched dryer is getting hot. Office to call customer when part comes in.; ordrng 1 WPW10298258 (Sensor harness) and 1 W11525997 (Control)
We serviced a
WHIRLPOOL OVEN
Model WFE770H0FZ2
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/17/2025
"Complete oven is not getting hot or above 330?. I found only element in oven that is heating is the convection ring element. The broil is not getting hot and neither is the bake. I attempted and found fuse was open. Also found relay is not clicking on properly on main control. Ordering main control and fuse replaced element as element was burnt out the side customer did state that they heard a loud popping noise that they thought was the microwave right before issue occurred.; ordrng 1 WP3196548 (Fuse) and 1 W11308431 (Control), used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model ED5FVGXWS01
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/17/2025
Complaint not cooling in either zone not dispensing water not making ice. I found icemaker is defective. I found cooling issue is caused by diaphragm selector switch style unit will need temperature selector switch assembly to fix icemaker and water inlet valve. No additional issues found with refrigerator at this time I was able to get unit to start cooling by adjusting temperature selector switch to coldest setting.; ordrng 1 WP2198202 (Thermostat) and 1 WPW10190965 (Ice maker) and 1 W10408179 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/17/2025
Complaint everything is working perfectly fine except for the indicator light never changes from blue to red to white stays blue. Issue occurred directly after control was replaced. I called Whirlpool tech line 7740964514 file number replace ui and control. Logic issue with control board to ui known issue both ui and control should be replaced at the same time.; ordrng 1 W11622490 (Console) and 1 W11410066 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/17/2025
Complaint unit is leaking from the filter housing area all over the floor. Not sure where leak is coming from. found drain appears to be restricted also found filter housing every time customer gets water out of the door or unit tries to make ice water leaks will need filter for housing to repair. Valve seems to be fine. Does not seem to be coming from valve area. Customer stated issue started to occur directly after he replaced the water filter last time. ; ordrng 1 W11451366 (Housing) and 1 W11610999 (Evap cover) and 1 W11189600 (Housing bracket) and 1 W11024084 (Heater) and 1 W11745091 (Drain tube)
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDUDW12
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
02/17/2025
Complaint unit is not making ice. Not dispensing water from the door. Makes a loud hammering noise when trying to dispense. I found. when water filter is removed noise and water. Pressure is great. Noise is gone even with a brand new water filter. Install noise comes back. Water pressure drastically reduced I found icemaker had assembly was filled with ice and will not cycle. You will need an icemaker and a filter housing to repair. No further issues found at this time keeping water inlet valve on ticket as a precaution in case icemaker never cycles with water has been replaced.; ordrng 1 WPW10121140 (Filter housing) and 1 WP2260503B (Button) and 1 WPW10277448 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model 1234
Near Gastonia, NC 28052
Mitch H.
Job Details:
02/17/2025
"Arrived, customer said he called warranty company on Friday and canceled call. Said issue was a plumbing problem not refrigerator. Did not enter home, unable to get model/serial number information"
We serviced a
GE REFRIGERATOR BO
Model Gye22hskfss
Near Wrentham, MA 02093
Aimee Z.
Job Details:
02/17/2025
"Found the fan not working in fridge department, I replaced the fan complete ; used 1 We60x26866 (Fan) from stock"
We serviced a
GE RANGE
Model JGBS53DEK1WW
Near Franklin, MA 02038
Aimee Z.
Job Details:
02/17/2025
"Cust stated smelled gas found the oven had a week IGNITOR, replaced and pre heated; used 1 12400035 (Igniter) from stock"
We serviced a
GENERAL ELECTRIC DRYER
Model GTD42EASJ2WW
Near Franklin, MA 02038
Aimee Z.
Job Details:
02/17/2025
Found needs new felt brokenand the belt is worn and needs pully; rqstng P&A on 1 WE03X25576 (Top assy) and 1 WE03X29897 (Belt) and 1 WE03X31620 (Pulley wheel)
We serviced a
WHIRLPOOL WALL OVEN SINGLE
Model WOD51EC0HS20
Near Indian Land, SC 29707
Brandon
Job Details:
02/17/2025
Complaint cannot use unit because it trips breaker. Customer has power issue. Tried to cut unit on to test and as soon as breaker was flipped oven cooling fan came on and made a loud noise. After unit shut right back off. Definitely a power issue in house preventing oven from being used.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES1
Near Rock Hill, SC 29730
Brandon
Job Details:
02/17/2025
"Complaint units burners are not working correctly. Found on arrival that two of the infinite switches are stuck on night. Used truck stock to replace both switches. Tested unit afterwards and all components tested as designed. No other issues found.; used 1 WPW10434452 (INFINITE SWITCH), and 1 WP3149404 (INFINITE SWITCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHM12
Near Rock Hill, SC 29732
Brandon
Job Details:
02/17/2025
Dropped bin off for customer as they requested.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRX735SDHZ09
Near Rock Hill, SC 29732
Brandon
Job Details:
02/17/2025
On arrival I found that ice maker would not stop cycling which caused water valve to keep dispensing water to ice maker. Water was overfilling and leaking out door on to floor. Replaced ice maker and tested unit. Ice maker cycled normally.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Gastonia, NC 28056
Mitch H.
Job Details:
02/17/2025
"Microwave was already down on arrival. Disassembled,removed and replaced all provided parts. Reassembled, tested, microwave heating and operating properly. Turntable operated correctly. Remounted microwave, tested again, operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, NC 28056
Mitch H.
Job Details:
02/17/2025
"Removed and replaced control and guard. Reassembled, ran control calibration, completed correctly Tested washer, all components and functions operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Gastonia, NC 28056
Mitch H.
Job Details:
02/17/2025
"Checked and found washer would not power on. Unplugged, removed and replaced control. Plugged back in, still will not power on. Unplugged load-n-go dispenser. Washer powered on and working. Ordering dispenser assembly and drawer. Checked part availability and scheduled return for 2/24 AM ; ordrng 1 W11621181 (Dispenser) and 1 W11413340 (Drawer)"
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOC54EC0HS04
Near Gastonia, NC 28056
Mitch H.
Job Details:
02/17/2025
"Pulled oven partially from wall. Removed and replaced control and interlock. Turned breaker back on. Tested, microwave now heating and operating properly."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Clover, SC 29710
Mitch H.
Job Details:
02/17/2025
"Tested and confirmed microwave not heating. D not hear magnetron. Took microwave down, disassembled, removed and replaced magnetron. Tested on counter, still not heating. Found transformer bad. Ordering transformer and diode. Checked part availability and scheduled return for 2/21 AM ; ordrng 1 W11256462 (Diode) and 1 W11545871 (Transformer)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ18
Near Concord, NC 28027
Johnny
Job Details:
02/17/2025
Installed new parts. Tested unit. Working as designed.
We serviced a
WHIRLPOOL M/W OTR
Model WOC54EC0AS02
Near Charlotte, NC 28269
Johnny
Job Details:
02/17/2025
"Installed new part, cx tested unit and verified heat is now present and no sparking occurred, working as designed."
We serviced a
WHIRLPOOL COOKTOP
Model WFE525S0JS4
Near Charlotte, NC 28269
Johnny
Job Details:
02/17/2025
"Cx stated front left burner not staying lit, also stated left rear switch hard to turn. Installed new parts, cx feels like all the knobs are hard to turn. Cx demanded to get a new unit. I informed the unit has been repaired. However cx feel it should turn easier. Unit working properly and as designed.; used 1 WP3149404 (INFINITE SWITCH) from stock"
We serviced a
LG WASHER
Model WM3700HVA01
Near Cheshire, CT 06410
Jimmy R.
Job Details:
02/17/2025
"Ran washer and found unit coming on and filling normally,ran each cycle and they all filled in each temperature properly. Ran a diagnostics and could,not find any codes stored unit, let unit recalibrate and ran a wash cycle with clothes.unit is now washing filling and working to proper specs"
We serviced a
WHIRLPOOL WASHER TL
Model Mvw6200kw2
Near Cheshire, CT 06410
Jimmy R.
Job Details:
02/17/2025
"Checked over unit and found washer would not start a cycle and it would make a crazy loud grinding noise when shifting. Checked cam kit and found belt had fallen off due to motor pulley bottom had broke off, found cam kit melted and belt melted clutch loosened and started cutting threw shield. unit will need new motor covered under ten year, cam kit and belt ; ordrng 1 W11283592 (Motor) and 1 W10721967 (Cam kit) and 1 WPW10006384 (Belt)"
We serviced a
SAMSUNG REFRIGERATOR FDB
Model RF28T5001SG/AA
Near Wolcott, CT 06716
Jimmy R.
Job Details:
02/17/2025
Installed new door assembly and handle tested operations of door and unit is now opening properly and to manufacture specs
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Wolcott, CT 06716
Jimmy R.
Job Details:
02/17/2025
"Ran unit threw a test cycle and found unit not filling strong checked for errors and found F8e1 long fill witch is stoping machine and restarting it causing to no drain. Checked inlet screens and found plugged cleaned and reinstalled screens ran a calibration cycle and unit is now filling properly and completing a cycle. Gave customer Ed on issue and how to resolve, all functions are now working to specs"
We serviced a
JENNAIR REFRIGERATOR FDB
Model JS42NXFXDE01
Near Charlotte, NC 28203
Clinton
Job Details:
02/17/2025
The upper screw that attaches the door hinge to the door its self as snapped off leaving the screw in the door. The only way to resolve this issue is to have a door replaced this will need two techs to complete and additional time. Informed customer on parts bing directly shipped to home and will need to call to set up service. ; ordrng 1 W10800805 (Door) and 1 486194 (Screw) and 1 1163283 (Screw) and 1 W11189635 (Screw)
We serviced a
SAMSUNG M/W OTR
Model ME21M706BAG
Near Bellingham, MA 02019
Aimee Z.
Job Details:
02/17/2025
Cust stated the door had no power to door 120 to outlet and door isnt lightght upNeed new door ; rqstng P&A on 1 DE94-04094B (Door)
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Charlotte, NC 28209
Clinton
Job Details:
02/17/2025
Console was needed as well as the ui console part.ordered as well dryer at this time is still. Functional ; ordrng 1 W11406679 (Console)
We serviced a
AMANA WASHER TOP LOAD
Model NTW4519JW
Near Charlotte, NC 28209
Clinton
Job Details:
02/17/2025
"Checked suspension rods they are fim and tight as well as the unit leveled. A previous company come out installed new rods once before service pointer W11684122 refers basket issues applying to this unit order spin basket. Informed Custer part will arrive to them and for them to call us once parts arrives left magnet. ; ordrng 1 W11172199 (Spin basket) and 1 W11397111 (Wash plate), dspstn on spec-tagged invntry: 1 W11454372 GEARCASE"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Charlotte, NC 28205
Clinton
Job Details:
02/17/2025
After specking with Customer I believe unit over suds for some reason said it was soapy water in front I did lift front legs and run unit for a several minutes. No leaks detected ; dspstn on spec-tagged invntry: 1 W11613479 MOTOR/SUMP