We serviced a
KENMORE DRYER ELECTRIC
Model ="110.68103310"
Near West Springfield, Massachusetts 01089
Jorden
Job Details:
11/20/2024
"Arrived and found idler wheel with a bad bearing, replaced and tested fine. ; used 1 279640 (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Agawam, Massachusetts 01030
Jorden
Job Details:
11/20/2024
"Arrived and found a LOT of lint build up inside hollow spaces of the gearcase indicating a mouse/rodent nest, removed nest, showed customer what I found and explained in detail whats happening. Replaced shifter/tachometer and tested fine. Informed customer should we return and find the same issue then customer would be responsible for service fee. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB05
Near Simsbury, Connecticut 06092
Gary V.
Job Details:
11/20/2024
"Installed new main control and cycled back on, please allow 24-48 hours for temps to regulate."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Suffield, Connecticut 06078
Gary V.
Job Details:
11/20/2024
"Inspected and found leak coming from clogged drain tube, base of freezer is so badly iced and frozen over that I will probably cause damage if I proceed with repair today, customer going to thaw out and wants us back dec 2 in pm slot. Labor balance will be $60."
We serviced a
LG DRYER
Model 512KWSB17342
Near Sharon, Massachusetts 02067
Aimee
Job Details:
11/20/2024
Installed new belt and pulley and tested complete
We serviced a
GE DISHWASHER
Model GDT530PMP6ES
Near Suffield, Connecticut 06078
Gary V.
Job Details:
11/20/2024
"Inspected and found no voltage getting to inlet valve, unit needs main control, quoted and he will call if wants repaired."
We serviced a
WHIRLPOOL COOKTOP
Model WFE550S0LB2
Near Longmeadow, Massachusetts 01106
Jorden
Job Details:
11/20/2024
"Arrived and found cooktop with a spot of discoloration, took photos and attached to ticket. Contacted tech support and they claimed the contract service must be the one to approve the repair. Spoke with parts department (LT) and was informed part does not need to be p/ad. SR #7740368357; ordrng 1 W11183708 (cooktop)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ17
Near Concord, North Carolina 28025
Johnny
Job Details:
11/20/2024
Observed ice build up around edges indicating air seeping in thru gap. Needs new freezer door.; ordrng 1 LW11255360 (Freezer door)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, North Carolina 28214
Johnny
Job Details:
11/20/2024
"Customer stated he hast to run dryer Twice for clothes to dry. Has never had vent cleaned. I observed excessive lint build up in dryer exhaust. Instructed cx to have vents cleaned, this is an airflow issue, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Charlotte, North Carolina 28203
Brandon
Job Details:
11/20/2024
Customer did not want to go through with repair. Collected service fee.
We serviced a
WHIRLPOOL RANGE GAS
Model WFG505M0BS3
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
11/20/2024
Complaint oven is not heating properly. I found igniter is weak preventing gas valve from opening leading to a new ignition issue. Replaced igniter tested operations. Everything is working properly now no further issues found. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
11/20/2024
"Complaint refrigerator keeps vibrating door wont close proper Frost building up in freezer still water not dispensing quietly. I found water is cavitating in pipe due to higher water pressure causing noise. I replaced valve noise was reduced slightly after replacing valve vibration. Noise is due to condenser coil, vibrating against liner adjusted condenser coil. No further issues found."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
11/20/2024
Complaint dishwasher not cleaning dishes I found error codes f4E3 and f7e1 error codes I cleared codes ordering motor assembly.; ordrng 1 W11613570 (Pump)
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
11/20/2024
Complaint washing machine wont do anything but displays F9 E1. I found error codes in fault history F9e1 f0e2 f0e1 f5e2 f8e1 I cleared all error codes. I replaced drain pump as it would not drain tested all operations ran unit through a diagnostic cycle. Everything is functioning and working properly. No further issues found with washing machine at this time. No leakage occurring either.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Denver, North Carolina 28037
Ryan S.
Job Details:
11/20/2024
"Customer complain unit would not start and lid, lock error and motor error. Found strike broken, replaced strike from ts, also found broken slider. Replaced slider from ts. Reassembled and ran test diagnostic. All functions working now, verified proper operation. ; used 1 W11457841 (STRIKE), and 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFGS3530RS0
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
11/20/2024
Complaint randomly will not bake or broil I found spark module is working intermittently. Im ordering spark bake module to fix. Stays on preheat for ever. No mater what cycle is selected. ; ordrng 1 W10898291 (Module)
We serviced a
MAYTAG WASHER W
Model MVW6230HW3
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
11/20/2024
"Complaint suspect washing machine is leaking as there will be a small puddle of water on the front right of the washing machine. I found no water lines in the front right I filled tub all the way full of water I did not find drain backing up could not find any evidence of water in any of the legs while testing. Everything was working properly no leakage found I placed paper towels all over unit and underneath unit as a precaution and case it leaks again, we will know exactly, where unit would be leaking from based on paper towels. Could not duplicate complaint or leakage of any kind. at this time from washing machine."
We serviced a
MAYTAG DRYER
Model GDE10701
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
11/20/2024
I replaced all previously ordered parts tested operations no further issues found all operations are quiet if customer calls back in order blower wheel Y303836; dspstn on spec-tagged invntry: 1 WP6-3037050 IDLER PULLEY and 1 WPY312959 BELT
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ3
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
11/20/2024
"Complete dishwasher is not drying dishes, especially plastics. I found working has a Eight amp draw diagnostics no error codes in history water flowing no over sudden occurring and diagnostics. Customer is using. Dishwasher plastics, and the dishwasher. Right now, though. No issues with dishwasher at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Matthews, North Carolina 28105
Brandon
Job Details:
11/20/2024
Complaint unit is leaving stains on clothes. Customer is using WAY too much detergent. Customer needs to do clean washer to get rid of detergent build up.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Indian Trail, North Carolina 28079
Brandon
Job Details:
11/20/2024
Complaint unit not washing dishes. Found that garbage disposal drain plug had not been knocked out. Tested unit after removing plug and unit tested properly. Drained fine with no leaks. Unit still under warranty ; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP
We serviced a
WHIRLPOOL VENT HOOD
Model kxd4636yss1
Near Matthews, North Carolina 28104
Brandon
Job Details:
11/20/2024
Complaint units switch is broken and button is falling off. Installed new switch on arrival and tested unit. Unit tested properly. No other issues found
We serviced a
JENN-AIR FREEZER
Model JBZFL24IGX10
Near Waxhaw, North Carolina 28173
Brandon
Job Details:
11/20/2024
Door will not close due to installation. See pictures
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD1
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
11/20/2024
Checked and found ice maker stuck in harvest position. Would not complete cycle and return to home position. Requesting P&A for ice maker and valve. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 243297608 (Ice maker) and 1 5304530878 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near York, South Carolina 29745
Mitch H.
Job Details:
11/20/2024
"Found drive motor out of cradle and guides distorted. Disassembled dryer, removed and replaced drive motor and blower wheel. Reassembled, tested, dryer operating properly and quietly.; used 1 279827 (Motor), and 1 WP694089 (Blower wheel) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near York, South Carolina 29745
Mitch H.
Job Details:
11/20/2024
"Found stub on terminal block broken. Disconnected and replaced terminal block. Reconnected, turned breaker on, test, range operating properly ; used 1 WPW10245259 (Terminal block) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
11/20/2024
"Tested and found neither bake or broil igniters working. Pulled range out, removed and replaced spark module. Reassembled, tested, both bake and broil now working properly. Customer also said left front burner would not light. Found orifice clogged. Cleaned orifice, tested, now igniting correctly."
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Clover, South Carolina 29710
Mitch H.
Job Details:
11/20/2024
"Tested and found washer not draining, drain pump not working. Customer also said door lock doesnt always work. Entered diagnostics, found F9E1 drain pump error and F5E2 door lock error. Ordering drain pump and door lock. Checked part availability and scheduled return for 11/26 PM ; ordrng 1 WPW10241025 (Drain pump) and 1 WP8183270 (Door lock)"
We serviced a
WHIRLPOOL OVEN
Model WFE361LVD0
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
11/20/2024
"Customer complained surface not working, then oven. Found issue was oven receptacle . Receptacle causing loose connection to pigtail. Plugged unit in and held plug found proper voltage, ran bake unit heated. Wiggled plug and lost voltage. Informed customer to get electrician to repair oven receptacle."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM12
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
11/20/2024
Customer complained water not working at dispenser. Confirmed complaint took waterline off of valve in back of unit. Water is coming out of valve found storage line is frozen refrigerator. Set to four snowflakes took out waterline defrosted informed customer to keep unit on one or two snowflakes if she doesnt use it that much . verified proper operation.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Charlotte, North Carolina 28208
Clinton
Job Details:
11/20/2024
"Vent restriction vent is completely blocked, will need land longer to fix the vent."
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FS1
Near Douglas, Massachusetts 01516
Lee
Job Details:
11/20/2024
"Customer states unit stopped heatingConfirmed complaint, found heating element had shorted, verified proper voltage, replace element from truck, tested okay; used 1 W10779716 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Auburn, Massachusetts 01501
Lee
Job Details:
11/20/2024
"Unit is under warranty, confirmed proof of purchase with customer and uploaded to quickpics Customer states unit does not cool properly and freezer door is hard to shutConfirmed complaint, found gap in fresh food door allowing warm to air to enter, condensate and froze blocking air way to fresh food sections, removed all ice, corrected doors using washer from truck stock, see quickpics for before and after.; used 1 WP488881 (WASHER) from stock"
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Auburn, Massachusetts 01501
Lee
Job Details:
11/20/2024
"installed new control, verified all buttons now respond properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, North Carolina 28214
Clinton
Job Details:
11/20/2024
No noise heard at all.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Charlotte, North Carolina 28216
Clinton
Job Details:
11/20/2024
Installed new door no scratches or dents
We serviced a
SAMSUNG WASHER
Model WA50R5200AW
Near Worcester, Massachusetts 01604
Lee
Job Details:
11/20/2024
"Installed suspension rods, tested okay"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Worcester, Massachusetts 01604
Lee
Job Details:
11/20/2024
"Installed control tested okay, started load with customer before leaving."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Charlton, Massachusetts 01507
Lee
Job Details:
11/20/2024
"Installed icemaker, tested properly"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Charlotte, North Carolina 28269
Clinton
Job Details:
11/20/2024
Theres a rattling noise I cant really find the stove the noises stopped. But customer say will come back on once. The dryer cools back down .; ordrng 1 W10828905 (Panel) and 1 279827 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Belmont, North Carolina 28012
Mitch H.
Job Details:
11/20/2024
"Disassembled washer. Removed and replaced suspension rods and control. Reassembled, ran DLMS calibration and tested washer. All operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Worcester, Massachusetts 01606
Glenn
Job Details:
11/20/2024
Complaint things in fresh food section intermittently freezing. Installed fridge damper tested all ok at this time
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Holden, Massachusetts 01520
Glenn
Job Details:
11/20/2024
Communication failure. Installed part tested all ok ran calibration cycle job complete
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HW09
Near Charlotte, North Carolina 28210
Caleb
Job Details:
11/20/2024
"Replaced mag, cap, and diode. Unit tests fine."
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS00
Near Charlotte, North Carolina 28210
Caleb
Job Details:
11/20/2024
Ran diagnostics and found water valve is defective. Not putting water in unit. Quoted customer for cap and thermistor because cap is missing and thermistor did not have an open or shorted error but has been serviced. Advised customer of repair needed and he stated that he will speak with his wife.
We serviced a
KITCHENAID RANGE
Model WEE745H0LZ3Q
Near Concord, North Carolina 28025
Johnny
Job Details:
11/20/2024
"F6e1 code. Over heat issue, unit oven will not power on, ordering new control and sensor; ordrng 1 W11564644 (Control board) and 1 W11122852 (Oven Contro board) and 1 W10833885 (Temp sensor)"
We serviced a
WHIRLPOOL OVEN
Model KSGG700ESS7
Near Midland, North Carolina 28107
Johnny
Job Details:
11/20/2024
"Warranty verified by model and serial number thru entitlement. Cx stated he smelled gas when using oven. I could not verify complaint and instructed cx to follow his owners manual when it instructs cx to contact their own gas company to detect a leak. Cx stated temp was not correct. I asked him how does he know, he stated he used his own thermometer to check temperature. I informed him it states in cx guide specifically not to use your own thermometer. He then stated it takes longer to cook. I also informed him it specifically states this range may take longer to cook than previously owned ovens so its up to the customer to adjust times or temperatures accordingly to their own personal liking. I checked error codes. Got error code f2e1. Ordering new keypad panel.; ordrng 1 W11029431 (User interface)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Charlotte, North Carolina 28277
Caleb
Job Details:
11/20/2024
"Replaced evap cover, unit checks fine."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Charlotte, North Carolina 28277
Caleb
Job Details:
11/20/2024
Unable to validate pop. If call back unit needs control and light socket
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Midland, North Carolina 28107
Johnny
Job Details:
11/20/2024
Observed leak coming from heater element. Referenced service pointer w11540964. Tested unit. Working as designed.; used 1 W11537778 (HEATER W/NUTS) from stock
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW2
Near Charlotte, North Carolina 28205
Johnny
Job Details:
11/20/2024
"Cx stated unit wont wash, enter service mode, no error codes, ran service cycle. No water entered. Verified water source. Checked water valve. Water valve was not connected to control board. Reconnected connector. Tested unit. Working as designed."
We serviced a
LG REFRIGERATOR
Model LFXS26596S/04
Near Charlotte, North Carolina 28205
Johnny
Job Details:
11/20/2024
Frosting up on evap fan ; rqstng P&A on 1 EBR86093777 (Control board) and 1 AEB73764534 (Evap fan cover)
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Holden, Massachusetts 01520
Glenn
Job Details:
11/20/2024
Installed all parts tested no leaks and spins perfectly job complete
We serviced a
JENN-AIR RANGE
Model JGBS66DEK5BB
Near Worcester, Massachusetts 01604
Glenn
Job Details:
11/20/2024
"Surface burner switch harness is shorted intermittent constant spark when the unit is off oven tested OK all surface burners tested ok order parts, switch harness and spark module ; rqstng P&A on 1 WB18X31213 (Switch harness) and 1 WB13X24741 (Spark module)"
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Hopkinton, Massachusetts 01748
Glenn
Job Details:
11/20/2024
Black hose on sump is leaking it has a hole on the top of the elbow which is part of the motor assembly. Order part ; rqstng P&A on 1 WD19X25700 (Motor)
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Milford, Massachusetts 01757
Glenn
Job Details:
11/20/2024
Installed all parts motor switch and dryer repair kit tested all ok ; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
11/20/2024
"Unit not heating, 240vac at outlet. Found open heating element. Replaced and testing fine timed dry.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
JENN-AIR RANGE
Model JES1450FS2
Near Sturbridge, Massachusetts 01566
Lee
Job Details:
11/20/2024
"Installed part, preheated oven, tested okay, showed customer unit is now heating proper."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
11/20/2024
Replaced all parts and unit working normal. Ran diagnostic cycle on the IM and all working good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
11/20/2024
"Replaced all parts and washer working properly. After lock is working and was able to run the washer found bad suspension, hub and tried to remove agitator but was not able. Will order more parts for a return visit. Added extra parts as backup.; ordrng 1 W10528947 (Hub) and 1 W11130362 (Suspension) and 1 W11550891 (Agitator) and 1 W11454734 (Gear Case) and 1 W11239857 (Belt) and 1 W10721967 (Clutch) and 1 2xFrameJob (2x Frame Job), dspstn on spec-tagged invntry: 1 W11307244 DOOR LOCK"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
11/20/2024
Complaint that the washer would move to much on the floor. Found missing feets. Will order parts for a return visit. ; ordrng 1 W11213957 (Feet Kit)
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
11/20/2024
"Steamed clear evap and replaced evap cover assy. Verified fan is blowing, unit can take 24 hours to get back to temp."
We serviced a
MAYTAG MICROWAVE
Model MOEC6030LZ00
Near Waxhaw, North Carolina 28173
Brandon
Job Details:
11/20/2024
On arrival I installed parts and found that harness was actually an inverter I left it and the magnaton with the customer and will install when I get the harness not ordered . Need harness to complete repair because installing other parts did not fix issue.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
11/20/2024
Checked and tested. Found gear case bad and leaking oil. Customer said they did not want to repair washer and would purchase new. Collected for service call on cc.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
11/20/2024
Complaint plastics are in ice. I found ice container has broken causing plastics to mix into ice unit will need ice bin to fix. Manufacturer stated do not repair do not fix. They are going to replace entire unit due to choking hazard of plastics that was in ice. File 7740337032 safety SAFETY DO NOT REPAIR Please review the SAFETY SOG 3A SAFETY FRIDGE IM pieces disp w/ice PAD IS FOR TRIP AND DIAGNOSIS ONLY freeaer door not closeing.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Bristol, Connecticut 06010
Andre
Job Details:
11/20/2024
Ck unit upon arrival customer stated that on multiple occasions unit would leak water all over the floor ran deep fill wash cycle and monitor unit also tilt unit to look under neat while unit was filling and found no major pours. Customer did I stated that he would wash and found no leaks for a few days and on occasion he would found pools of water check all water connection at drain pump and at drain hose and monitor and found leaks from any of the exterior line also check pressure hose and found no leak or pinch. Only found small drip from hose connected to household pipe customer stated that drip is not enough to create the amount water that was on the floor which cause floor to now buckle take picture of floor and drips from connection and inform customer unfortunately because of intermittent leak I was unable to Locate a leak
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SSN4WW
Near Litchfield, Connecticut 06750
Andre
Job Details:
11/20/2024
"Ck unit upon arrival and remove panels and install parts no service took me longer than normal to find information to programmed unit no signal in area. Now unit is not shutting off but use interface not allowing you to select option order parts submitted for approval P/A Authorization ; ordrng 1 Wh22x29548 (User interface) and 1 Wh22x34919 (User interace), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS2
Near Newington, Connecticut 06111
Jimmy R.
Job Details:
11/20/2024
"Tested unit and found machine would sometimes start and other times it would not customer would have to cancel out unit and try again using another cycle. Ran diagnostics and found no errors let unit run threw a self test and each cycle went threw and washed normally, checked main control and touch panel finding selections going in and out unit will need new main control and touch pad. Parts tentative p/a ; ordrng 1 WPW10537336 (Control panel) and 1 W10854215 (Control)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Newington, Connecticut 06111
Jimmy R.
Job Details:
11/20/2024
"Went threw unit for customer and found she is having issues with starting the unit, checked ouch to start and found control not centered causing button to not push in correct location, adjusted control and unit is now starting and working normal showed customer how to run unit and when to let go of start button. All operations are no working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Newington, Connecticut 06111
Jimmy R.
Job Details:
11/20/2024
"Checked over unit and found upper fridge and lower freezer led modules out, removed and replaced freezer module and upper lights still out, found one module bad causing rest to go out. Replaced all modules and unit is now working to specs ; used 1 W11683243 (LED KIT WHITE (12 LEDS)) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near West Hartford, Connecticut 06110
Jimmy R.
Job Details:
11/20/2024
Tested unit and found dryer would not heat on a timed dry setting but would heat on a auto dry setting. Tested voltage and found 240v to terminal block ran dryer and tested power to heater on a timed dry setting finding when wiggling timer unit would send power and heat then stop timer faulty will order new and replace ; ordrng 1 W11685947 (Timer)
We serviced a
WHIRLPOOL WASHER
Model LSQ9549PW6
Near Plainville, Connecticut 06062
Jimmy R.
Job Details:
11/20/2024
Checked over unit and found washer would not come on unit had stopped full of water and would not drain. Tested voltage and 120v at outlet tested timer and harness found 120v at connection coming into timer but none coming out when activating. Checked lid switch and found hinge on left side loosened up not hitting switch causing no power to machine. Adjusted and tightened arm for lid switch ran unit threw a wash and spin checking all operations and unit is now working properly.
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
11/20/2024
"Tested washer and found unit would come on start lock over and over again never draining water from last cycle ran, checked latch and found not locking due to faulty replaced latch and found unit would come on and go right to done never starting or sensing. Checked drain pump wires and found both wires broken, fixed wires with bit connections rerouted wires and added clip to stop from pulling, ran a wash and drain finding all operations working too specs ; used 1 W11670519 (LATCH), and 1 W11284522 (CLIP) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Middletown, Connecticut 06457
Jimmy R.
Job Details:
11/20/2024
"Tested unit and found unit filling with water and washing for a few minutes then stopping and never washing again, ran diagnostics and found error 4-3 wash motor failure, tested motor and 120v is present but motor not running and just clicking. Replaced sump&motor ran a wash cycle and unit is now working to specs ; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
11/20/2024
Replaced all parts and washer working normal. Drain pump working good. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER and 1 W11393685 GEARCASE
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Charlotte, North Carolina 28205
Clinton
Job Details:
11/20/2024
Installed new harness and control on start up control fried something is shorting control drain pump order them along with ui with ui unplugged the unit will drain ; ordrng 1 W11629912 (Control) and 1 W11416362 (Pump) and 1 W11622495 (Console)
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Fort Mill, South Carolina 29708
Clinton
Job Details:
11/20/2024
Unit has stripped basket quoted customer repair..they declined repair. Collected trip
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
11/20/2024
"Water is draining from basket but leaves water in boot. Cleared drain holes and ran unit, verified operation. Fill, agitate, drain and spin all functioned properly. No water left in boot.Cleaned second time and drain holes clear , poured dish of water in boot and drained fine.No parts, labor only"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/20/2024
"Inspected and found defective inlet valve, cold side not opening fully, replaced inlet valve and cycled, tested fine.; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI75X15HZ01
Near Waterbury, Connecticut 06705
Andre
Job Details:
11/20/2024
Ck unit upon arrival and found filter stuck unable to remove by hand. Use pliers and remove water filter and inform customer he/She would need to get everydrop Original filter after market filter is not sitting properly inside filter housing causing it to get stuck. All parts was left with customer
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Franklin, Massachusetts 02038
Aimee
Job Details:
11/20/2024
"Found fan in freezer noisy took back panel off and had a frozen drain cleared and added drain kitNeeds evap fan; ordrng 1 DA31-00146H (Evap fan), used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Gastonia, North Carolina 28054
Mitch H.
Job Details:
11/20/2024
"Confirmed error code. Found drain pump constantly running but water remaining in tub. Unplugged washer, disassembled, found drain pump screen clogged. Cleaned screen, reassembled, cleared error code,tested washer. Operating and draining properly.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW6
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
11/20/2024
"Checked over steam clean and found it would come on and heat for about 5 min then shut off heat and never come back on this is causing water to not steam and not clean anything. Ran a hard reset and tried again but same issue heat shutting off to soon, will order new control and sensor ; ordrng 1 W11546066 (Control) and 1 WPW10181986 (Oven sensor)"
We serviced a
WHIIRLPOOL DRYER
Model MEDB765FW0
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
11/20/2024
"Cs says it worked for two loads after last visit, then stopped heating. 240vac at outlet, 240 at heating element. Open heating element Ordering heater, Spoke with JK, not charging and said to put on for tomorrow.; ordrng 1 WP3387747 (Heating element)"
We serviced a
KENMORE REFRIGERATOR
Model ="106.56363400"
Near Franklin, Massachusetts 02038
Aimee
Job Details:
11/20/2024
Found fans running noisy fan in freezer no cool Unplugged compressor and re plugged in started right up.Leak in system Cust buying new
We serviced a
WHIRLPOOL DISHWASHER
Model KDTm404kps1
Near Somers, Connecticut 06071
Gary V.
Job Details:
11/20/2024
Inspected and found hinges broken will order and return. Customer wants Monday p.m. slot. Costco two-year warranty.; ordrng 1 W11712995 (Hinge) and 1 W11712996 (Right hinge)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Charlotte, North Carolina 28277
Caleb
Job Details:
11/20/2024
"Replaced evap cover, unit checks fine."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HBL1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/19/2024
"Inspected and found wash arms clogged with debris and wash pump no longer pumping properly, will submit estimate and call for return date.; rqstng P&A on 1 WPW10448645 (Upper wash arm) and 1 W11101428 (Lower wash arm) and 1 W11665769 (Wash pump)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Hartford, Connecticut 06112
Ruben C.
Job Details:
11/19/2024
Checked unit could not get into diagnostics no lights when diagnostics on front ordering control unit is getting 120 volts; ordrng 1 W11712987 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
11/19/2024
"Checked over unit and found freezer building up frost on upper cabinet near door, checked doors and found both sealing but no suction door would open very easy. Found cabinet had big gaps around it causing poor sealing and no suction on doors, filled gaps with adhesive silicone to stop air from getting in adjusted doors to sit correctly and seal. Tested all other operations and unit is now sealing and working to specs ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near East Longmeadow, Massachusetts 01028
Jorden
Job Details:
11/19/2024
"Arrived and found error codes 7,1 (no heat), 6,6 (cool incoming water), 8,1 (slow drain) and 6,4 (float switch open) stored in system, cleared codes, and bottom of unit filled with unused soap/foam. Tried to remove soap but it lingered. Ran auto test modes and verified heater receiving 120v but drawing no amperage and thermal fuse is closed. Wash motor running and drain pump working normally, just no heat and unit receiving cold water. Ordering heating element under p/a. ; rqstng P&A on 1 W10703867 (heater), states that autho needed"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near East Longmeadow, Massachusetts 01028
Jorden
Job Details:
11/19/2024
"Arrived and installed blower wheel and seal, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Wolcott, Connecticut 06716
Andre
Job Details:
11/19/2024
Ck unit upon arrival and found water settling inside unit ran diagnostic and found F8E6 error code reset unit and clear error code f8e6 on control and and ran drain and spin and found drain for unit is install incorrectly. Water is settling inside unit because washer pipes is install lower than main drain which is incorrect and all toilet water and sink and bathroom water will go to washer to settle show and let customer know
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Wolcott, Connecticut 06716
Andre
Job Details:
11/19/2024
"Ck unit upon arrival and found F9E1error code check drain and found harness snap off customer had already bail out water from Tub. Replace harness and add clip to support drain wire and calibrate and ran quick wash and unit is now operating to manufacturers specs ; used 1 W11284522 (Clip), and 1 W11643701 (Harness) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL5
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
11/19/2024
"complaint of leaking in freezer. Found ice mold is the source. We replaced almost 2 years ago, no warranty.Quoted for icemaker/labor. Accepted. Replaced icemaker and advanced, filled fine and no leaking; used 1 W10884390 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
11/19/2024
"Complaint of unit not drying small loads, fine on larger loads. Tested timed dry, unit is heating properly. Small loads can stop prematurely on sensor dry. Suggested using timed dry for small loads."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23A9671SR/AA R
Near Walpole, Massachusetts 02032
Aimee
Job Details:
11/19/2024
The a service pointer on this issue frozen Line in the warehouse tube between cavities.Needs pipe water and nugget ice maker; rqstng P&A on 1 DA97-21801C (Pipe water) and 1 DA97-22160A (Nugget ice maker)
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Norfolk, Massachusetts 02056
Aimee
Job Details:
11/19/2024
"Found the top covered in bacon grease and power off , control sitting in oven with ribbon to touch with screws. I ask customer who took apart they said another company came out and took apart and never came back. They left apart Took down ui off mouse droppings in stove .took photosMouse damage and droppings everywhere by the control board.Power is off Took photos of mouse dropping in at control."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN406ESS01
Near Ellington, Connecticut 06029
Gary V.
Job Details:
11/19/2024
"Installed new led driver, lights now working properly. Also discovered upper right hinge broken and quoted to repair hinge. She will call. Hinge replacement needs 2 techs."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8989SHZ0
Near Windsor, Connecticut 06095
Gary V.
Job Details:
11/19/2024
"Inspected and found upper rack adjusters broken, will order and return.; ordrng 2 WPW10546503 (Upper rack adjusters)s"