We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW00
Near Mansfield, Connecticut 06250
Jeremy B.
Job Details:
11/04/2024
Not cooking at all. Compressor very hot and tripping off on overload. Found sealed system empty. Called tech support and documented history of sealed system problems. Recommend pressurizing with 250psi of nitrogen and then fix leak then replace compressor. Leak checked and checked all joints with soap bubbles and found no leaks but loosing pressure slowly. Leak in cabinet. Refrigerator not repairable was given this SR#7740243808
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Hebron, Connecticut 06231
Jeremy B.
Job Details:
11/04/2024
Cloths coming out hot. Found Hot and cold supply lines reversed. Swapped hoses and then ran self test all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Simsbury, Connecticut 06070
Ruben C.
Job Details:
11/04/2024
Checked unit found light module in ref unresponsive gave cust estimate for light module have informed cust has 7 days to decide
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
11/04/2024
Oven not heating propane randomly giving F3 error code. Tested bake at 350 and oven heated. Broil and bake element good. Needs service kit and pins in harness changed/modified. ; ordrng 1 W11679879. (Service kit) and 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNB05
Near Bloomfield, Connecticut 06002
Ruben C.
Job Details:
11/04/2024
Checked unit comp is seizing up shuts off when hot gave cust estimate for comp sealed system informed cust has 7 days
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
11/04/2024
Checked unit found no frost build up on evap coil comp is operating hot ordering evap and comp parts and labor covered. Collecting service charge; ordrng 1 WP2188822 (Evap) and 1 W10233960 (Comp)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Newington, Connecticut 06111
Ruben C.
Job Details:
11/04/2024
Checked unit found wash motor open winding cuasing no wash replaced wash motor assy tested operation normal ran diagnostics normal washing and draining normally; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Southington, Connecticut 06489
Ruben C.
Job Details:
11/04/2024
Checked unit ran diagnostics normal no error codes in memory ran cycle normal informed cust on loading
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
11/04/2024
Washer takes too long to wash and cloths still wet at the end. Found supply valve partially open. Causing poor flow. Turned all the way on then ran calibration on control then self test all checks ok.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
11/04/2024
Key pad shorted keeps giving stuck key error. Needs keypad; rqstng P&A on 1 W11029431 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS01
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
11/04/2024
Defrost drain clogged causing water to leak. Cleared away ice and cleared drain tube al checks ok.
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRW01
Near Mansfield, Massachusetts 02048
Aimee
Job Details:
11/04/2024
"Found the freezer not going into defrost .Ran test one to test defrost no power through defrost term Replaced control because had needs ne terminator ; ordrng 1 W11260592 (Harness), used 1 W10503278 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/04/2024
Added correct model/serial number
We serviced a
KITCHENAID COOKTOP
Model KSEG950ESS2
Near Springfield, Massachusetts 01151
Chris B.
Job Details:
11/04/2024
Complaint that the touch panel display would turn off from time to time. Ran bake cycle when @ 230* all working normal. @ 360 some keys from the left didnt respond as easy as the right side keys. Blower running normal. Oven reached proper temp. The display did flicker when oven was hot. Will put in part for approval ; rqstng P&A on 1 W10915815 (Touch Control Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS12
Near York, South Carolina 29745
Mitch H.
Job Details:
11/04/2024
"Found condensation on flipper mullion. Checked settings and found Humidity control off. Turned on, mullion heater now working. Advised customer that this setting should be on to prevent moisture on mullion."
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Vernon, Connecticut 06066
Gary V.
Job Details:
11/04/2024
"Installed new harness and cycled, tested fine."
We serviced a
WHIIRLPOOL WASHER
Model WTW6800WW1
Near Brockton, Massachusetts 02302
Aimee
Job Details:
11/04/2024
F51 found the tub lock up Cant spin needs bearing rotor and stator Advised customer to buy new
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
11/04/2024
Complaint that the dryer is not drying properly. Found unit with multiple issues. Quoted for parts and labor with possible of extra parts and extra labor due to condition of the dryer. Customer decided not to put that amount into it. Collected trip fee.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
11/04/2024
Complaint that the ice maker is not making full ice. Found poor water flow on the external line. Customer will have the water valve line serviced. IM working normal. No issues found with the unit.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
11/04/2024
"F5e2, f2e1 lid lock, still Conley, verified lid lock not operating, keys all work so likely from being held too long. Quoted for lock/labor approved. Replaced lid lock and tests fine.; used 1 W10810403 (DOOR LOCK) from stock"
We serviced a
GE WASHER
Model Gfw550ssn2ww
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
11/04/2024
"Unit Will not turn on. Customer had put a new head on plug. Verified continuity to control, verified 120vac. Disconnect I/i and relays click on control. Quoted for u/i and control, may only need u/i. Collected for service call only"
We serviced a
WHIRLPOOL DRYER
Model WED8500DW3
Near Charlotte, North Carolina 28226
Jonathan J.
Job Details:
11/04/2024
"I found dry belt was installed. Upside down rubber was not against the belt slightly twisted as well. I reinstalled drive belt properly tested operations no additional issues found with dryer at this time. I did however, find that touchscreen. is starting to phase out not functioning properly. LED display is also failing and I did find the drive motor does have a slight tick to the motor verified the motor belt uninstalled Customer declined, user interface and drive motor replacement today"
We serviced a
JENN-AIR ICE MACHINE
Model JUIFN15HX01
Near Charlotte, North Carolina 28270
Jonathan J.
Job Details:
11/04/2024
Complaint not making ice icemaker inside is hot. I found reason unit is not making ice as water filter is completely clogged barely dribbling any water through. I removed water filter and discovered unit is making ice perfectly fine now. No further issues found with icemaker at this time water that came out of the filter was yellow and white floating debris inside of it. No additional
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Sterling, Connecticut 06377
Amanda R.
Job Details:
11/04/2024
Complaint that units drain hose is knocking against back panel explained that can happen need to secure hose
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Hebron, Connecticut 06248
Jeremy B.
Job Details:
11/04/2024
Washer making an abnormal clicking noise and oil dripping from Gearcase. Requesting auto on parts. ; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10734521 (Clutch) and 1 W11550891 (Agitator) and 1 W11260238 (Rotor) and 1 Xtratime (Xtra time)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/04/2024
"Unit not starting , cs thinks it is the door lock. Tested and found it not draining. Broken wire to drain pump, harness not in truck stock. Repaired wire and unit working properly. Customer to monitor.-"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
11/04/2024
Complaint that the dishwasher is not cleaning the dishes properly. Found error code F7E1; rqstng P&A on 1 WPW10463906 (Screen) and 1 WPW10545278 (Drain Hose) and 1 W10876537 (Drain Pump) and 1 WPW10491331 (Lower Wash Arm) and 1 WPW10448645 (Upper Wash Arm) and 1 WPW10327455 (Spray Arm) and 1 WP3400918 (Retainer Clip) and 1 8269144A (Drain Hose)
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, North Carolina 28270
Jonathan J.
Job Details:
11/04/2024
"Found f3e3 error code. Meet probe or harness or user interface failure or control per technical manual sheet. Im ordering all controls meat probe, and harnesses. plastic start buttons did not fix anything. Office to call customer when all parts come in. Oven is airing out, unable to enter diagnostics menu fully as soon as power is supplied. I attempted to unplug Meet probe no change.; ordrng 2 W11492302 (Control ui)s and 1 W11398684 (Power max control) and 1 W11317945 (Expansion control) and 1 8186589 (Meat probe w harness) and 1 W11200302 (Harness) and 1 W11317786 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Enfield, Connecticut 06082
Mike K.
Job Details:
11/02/2024
"Unit is under 1yr wp warranty per service bench. Cs said he was getting an f9e1 error and had attempted to solve, remove bing back drain line.Unit has drain hose connecting the larger pvc pipe and going up to ceiling and crossing room before going back down. This set up will have a lot of back pressure and a large amount of back flow into unit. Drain n his was detached as was hot water supply. Reattached and hot water supply leaks, need new water supply hose not covered by warranty. I as going to replace pump but ordered pump is incorrect, two motor instead of single with an unlocked outlet.Found stock in original pump drain trap. Customer replaced hoses and contact if still having issue.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS5
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
11/02/2024
"Unit is under 1yr wp warranty per service bench. Complaint of burners not going low enough when set to low, adjusted burners down and showed cs them working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/02/2024
"Unit making noise when agitating. Ran diagnostic cycle and Found source being the clutch assy. Replaced clutch and belt and ran diagnostic cycle again and ran smoothly with no abnormal noises; used 1 W11239857 (BELT), and 1 W10721967 (CAM KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
11/02/2024
"F7e4, f6e3 basket re-engagement error, control communication error. Cleared history and ran diagnostic cycle. Completed fine.Ran quick wash and unit went between slow spin and agitate several times, never added to Ayer and then to wash complete, same errors as n history after erase by them previously. Cleared and ran normal cycle, same thing and this time with just the f7e4. Cleared. Basket spinning freely and did switch between agitate and spin fine in diagnostic and was switching during sensing error n both cycles tested.Lower unit inspection shows the gear case assy leaking oil. Unit would require new gear case assy, shifter, Washplate/screw. And with communication error a control and possibly user interface control.As just control, gear case and labor was over $1k customer denied repair. Collected for service call only."
We serviced a
LG RANGE
Model LREL6323S/01
Near Springfield, Massachusetts 01151
Mike K.
Job Details:
11/02/2024
"Controller part ordered does not include the actual control board, just the plastic front. Office to research proper part.Replaced switch and still both parts of element on on both single and dual selected. Replaced element and working properly.Office to look up control, burners operating fine; ordrng 1 Unknown (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
11/02/2024
"Unit is under 1yr wp warranty per service bench. Making noise while operating, found debris in blower assy, cleared and running smoothly"
We serviced a
ELECTROLUX DRYER
Model eimed55iiw2
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
11/02/2024
"E64 error which is a heating issue, found top of triple element open, fuses continuity checked good. Verified receipt n timed dry high heat, lower to elements heating, voltage at third element but not heating.Quoted for heating element/labor. Denied. Collected for service call only"
We serviced a
SAMSUNG WASHER
Model WF45T6000AW/A5
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
11/02/2024
"Complaint of leaking. Unit upstairs, ran unit twice once on quick wash, once on heavy duty filled and went into agitate fine. Cancelled and ran spin and drained fine. Did so with top off and lifting unit to look under unit, no leaks or signs of leaking. No holes in boot or drain hose. Water lines and drain not leaking. Ran rinse nose and spin cycle, also no leaks.Collected for service call only at m cash"
We serviced a
JENN-AIR RANGE
Model JDRP548WP02
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
11/01/2024
Replaced the lower right relay board installed Ui not all functions working on display cancel oven dosent work part defective need to reorder complaint that Ui wont always work when starting customer has to reset power to make it work ; rqstng P&A on 1 Wpw10464534 (Ui)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM00
Near Hartford, Connecticut 06105
Chuck M.
Job Details:
11/01/2024
Customer complaint is that freezer temperature was at approximately 25 degrees. Arrived and found unit operating normal. Found frost on ice and a small amount on back panel and on side of ice maker indicating door was not closed completely. Arranged food in basket so it is not interfering with door closing properly. Unit was possibly in a defrost. Unit checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bloomfield, Connecticut 06002
Chuck M.
Job Details:
11/01/2024
Customer complaint is that refrigerator door handle was loose. Tighten and secured. Ice container is broken. Took pic. Ordered ice container. ; ordrng 1 W10850492 (container)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
11/01/2024
"Complaint that the dishwasher is not washing correctly and soap pods are not fully dissolved. Found error codes F6E4 and F7E1. Found bad floater housing causing floater pin not to engage switch. ; ordrng 1 W10873429 (Base) and 1 WP8531743 (Seal) and 1 WPW10195038 (Nut) and 1 WPW10195036 (Floater), dspstn on spec-tagged invntry: 1 WPW10455261 MOTOR/SUMP"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
11/01/2024
Complaint that the glass on the door came off. Gals is unglued from the frame and wont fall back in its place. Will order parts for a return visit.; ordrng 1 W11620722 (Glass Outer) and 1 W11178521 (Name Plate)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Milford, Massachusetts 01757
Aimee
Job Details:
11/01/2024
"Third time company been at house for noisy fan freezerCust ice melting ran the fan test ice box didnt come on But also found the harness in the left draw broken , which control any thing low voltage The freezer not going into defrost put mode in long defrost Also found on p2 7 no voltage to heater in freezerElement is good Needs harness,control, ui, fansMight be all from harness replace first; rqstng P&A on 1 W11249952 (Fan and harness) and 1 WPW10675033 (Control) and 1 W11330971 (Ui) and 1 W11170612 (Harness draw) and 1 W10846539 (Fan ice box)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Marlborough, Connecticut 06447
Jeremy B.
Job Details:
11/01/2024
Customers complaint is there is a gap between drawers and glass shelf and does not lining up. Took pictures called tech support and al are within specs was given this SR#7740234107
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Simsbury, Connecticut 06092
Chuck M.
Job Details:
11/01/2024
Customer complaint is that refrigerator fluctuates in temperature between 32 and 44 degrees inconsistently. Measured temperature in FF section and got 33 degrees. Control set at 4. Recommended. Replaced control from truck stock but it would not accept program code 28. Ordered control. ; ordrng 1 W11524469 (refer elect cont brd)
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near West Hartford, Connecticut 06117
Chuck M.
Job Details:
11/01/2024
"Replaced agitator, cam and belt. Tested washer and it checked ok."
We serviced a
WHIRLPOOL WASHER
Model MVWB755DW0
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
11/01/2024
"F6e2 error Ui wont power on enters diagnostics mode ordering both controls ; rqstng P&A on 1 W10914560 (Console) and 1 W10812424 (Control), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
11/01/2024
Customer ran this morning and didnt leak 8/4 9/2 unit has been leaking randomly in drip tray over sudsing occurring recommended changing soap and wiping access when filling rinse aid cleaning filter and running cleaning cycle once a month
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB2
Near Salisbury, North Carolina 28146
Jenn F.
Job Details:
11/01/2024
Replaced sump assembly and control board. Ran diagnostics. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near York, South Carolina 29745
Mitch H.
Job Details:
11/01/2024
"Disassembled inner parts and removed ice box. Removed and replaced heater. Reinstalled and reassembled. Ran diagnostics tests 56, 57 and 58 for ice maker and heater, all tested good. Ran valve test 45, valve activated and filled correctly. All tests passed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
11/01/2024
Found and cleared F4 E3 E1 error codes from diagnostics history replaced motor sump assembly ran diagnostic cycle again no issues found With dishwasher at this time. All operations are working properly and no leaking occurring.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
11/01/2024
Turn to install new control board and capacitor ran unit through quick wash. Unit went past rinse function/steo. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVBL5
Near Weddington, North Carolina 28104
Jonathan J.
Job Details:
11/01/2024
Two point water out of the door interior of fridge unit hammers pulse states unit has not made ice for over a year either. I found icemaker has failed causing it to not make ice. I found water hammer issue was caused by water inlet valve and also high water pressure. I tested operations no further issues found after replacing water inlet valve. Everything is now working proper.; used 1 W10884390 (ICE MAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Franklin, Massachusetts 02038
Aimee
Job Details:
11/01/2024
No cool fridge or freezer Plugged into amp probe running at 8 ampsCompressor is hot fans all running No frost pattern Advised Cust to whirlpool Or call contract company needs sealed system tech To replace compressor
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE05
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
11/01/2024
"Complaint moisture developing on Mullion strip heater moisture has leaked onto door panel causing damage to door panel to occur. Found complaint true I inspected all door gaskets all door gaskets are functional and no leaks occurring that I could find. I set in diagnostics test number 9 , sub set setting to 1 vertical mullion heater to permanently on. Jenn air tech line file number tech line advised proper venting for top section of unit so it can breath air properly as well as what has been done with test 9 file number 7740236202."
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
11/01/2024
Complaint ui indicator light is not moving on a normal cycle with no clothing in it past wet runs for hrs door is hard to open close moves whole machine. I ran washing machine for about 20 minutes and LED indicator light still stayed on wet with no laundry in dryer. Ordering main control office to call customer when part comes in part is special order.; ordrng 1 W11728011 (Control)
We serviced a
JENN-AIR OVEN
Model JJW2727DS03
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
11/01/2024
Complaint last technician who installed the part never test was in and out in less than 10 minutes lower oven will not heat lower oven. Will not do anything when lower oven light is pressed upper oven light turns on when upper oven light is pressed. Nothing works when upper oven is trying to be preheated. Nothing works. Found unit was programmed for the wrong model number was programmed for a single oven only. Not a double oven. I reprogrammed control board user interface to proper model number.tested operations of both ovens. Everything is now working properly.
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Charlotte, North Carolina 28209
Mitch H.
Job Details:
11/01/2024
"Tested and found that microwave is heating intermittently. Right side interlock not always engaging and door not latching properly. Per service pointer W11646951, ordering latch kit. Requesting extra time to remove, repair and reinstall. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11685626 (Latch kit) and 1 2Xtime (2X time)"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, North Carolina 28209
Mitch H.
Job Details:
11/01/2024
"Removed burners and using bubble solution tested at orifices. On right and left front burners found slight formation of bubbles. Very small but there. Checked center burners, no bubbling or other issues. Ordering left and right side manifolds. Checked part availability and scheduled return for 11/11 AM. Requesting extra time for repair.; ordrng 1 W11381267 (Left manifold) and 1 W11378578 (Right manifold) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS2
Near Charlotte, North Carolina 28210
Mitch H.
Job Details:
11/01/2024
Tested and found flame dropping out on bake but gas still being sent to burner. Needs gas valve and bake igniter. Quoted customer for repair and saved estimate. Customer declined repair.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JB01
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
11/01/2024
Units fan dosent work on low speed not coming on when heating ; ordrng 1 W11441128 (Fan) and 1 W11552021 (Control)
We serviced a
MAYTAG OVEN
Model MEW9627FZ21
Near Bolton, Connecticut 06043
Amanda R.
Job Details:
11/01/2024
F5e1 latch not operating F3e1 shorted sensor lower f3e0 upper sensor shorted f1e1 upper rtd uncalibrated lower door latch stuck in locked position threw f1e1 error upper oven working needs new control ; rqstng P&A on 1 W11132456 (Latch) and 2 W11346074 (Sensor)s and 1 W11598232 (Control)
We serviced a
JENN-AIR RANGE
Model JDRP430WP01
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
11/01/2024
Installed new hinges. Door now closing properly.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
11/01/2024
Washer not completing cycle. Found d F8E1(long/nonfill) found cold water screen clogged. Cleaned and tested all checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
11/01/2024
"Installed new control and tested dishwasher still draining and filling at the same time and tub never fills. Tried replacing motor sump assy again but still doing same thing. Will order new main harness. Turbidity sensor and control panel. ; rqstng P&A on 1 W11568793 (Harness) and 1 W11416457 (Console) and 1 W11410464 (Sensor), used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW05
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
11/01/2024
"Inspected and found unit not level causing door to not close properly, adjusted and tested fine."
We serviced a
LG REFRIGERATOR
Model LFX28978SW/02
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
11/01/2024
"Inspected and found ice build up in base of freezer and drain tube clogged, will order part and return. Damage waivers need to be signed on return trip.; ordrng 1 5251JA3003D (Drain tube)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ10
Near Ashford, Connecticut 06278
Amanda R.
Job Details:
11/01/2024
Water collecting in drawers the left side of ff door gasket not sealing heated gasket and molded to cabinet set temps at recommended
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/01/2024
"Checked and tested washer. No stored error codes. Ran component tests for agitate and spin, operating correctly. No issues with suspension or suspension excessive movement of tub or basket. Sounds and noises are normal operating sounds. Advised customer that there are no other repairs recommended. Advised her that she can call warranty company and request a second opinion and that we would have to charge for any further visits."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
11/01/2024
I installed all previously ordered parts tested operations no further issues found with dryer today. All operations are normal. All temperature sensors are normal. Airflow displa
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
11/01/2024
Installed new parts then ran self test all checks good.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
11/01/2024
Customer complain unit was jumping around. Upon arrival tried to push down on drum to check suspension could not push down on drum looked underneath found belt cover had came off and ground into belt. screws had came out of belt cover. Nothing under unit to knock it off. Ordering belt cover and belt. Scheduled return call for.11-8 am . Left suspension with customer. ; ordrng 1 W11239857 (Belt) and 1 W11409708 (Cover)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
11/01/2024
"Came to install new tub and sump. Took apart unit, installed new tub and sump. Ran unit no leaks. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
11/01/2024
"Inspected and found ff door mullion became separated from holder, reinserted and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/01/2024
"Inspected and found spin speed fault, cycled and motor getting hot and shutting off from internal thermal switch, also spin not getting up to high (3) spin speed, will order parts and return.; ordrng 1 W11283592 (Drive motor) and 1 W11513246 (Main acu)"
We serviced a
MAYTAG DISHWASHER
Model MDBH975AWS
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/01/2024
"Inspected and found ui panel no longer responding properly, part is nla."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/01/2024
"Removed and replaced control and harness. Reassembled, ran control calibration, completed properly. Tested washer, all components and functions operating normally."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
11/01/2024
Dryer squeaking. Idle pulley and wheels worn. Installed repair kit and tested all checks ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Meriden, Connecticut 06451
Jeremy B.
Job Details:
11/01/2024
"Wash motor only hums and not agitating. Found faulty capacitor. Replaced actuator, capacitor and then ran calibration then self test all checks ok. ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
11/01/2024
Came to install valve board by previous Tech control board was not in parts bin . Contacted Nc parts office. Nardia said she wasnt sure where it was. Installed valve and ran unit through service diagnostics. Unit working as designed.showed customer valve turning off and working as designed. Verified proper operation.
We serviced a
WHIRLPOOL RANGE
Model RF264LXSQ0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/01/2024
"Removed and replaced oven bake element. Tested, heating and operating properly. All other functions tested good.; dspstn on spec-tagged invntry: 1 WPW10308477 ELEMENT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS08
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/01/2024
"Removed and replaced filter head. Turned water back on, tested, works and has good flow with bypass cap in place and no filter. Once filter is put in flow drops to a trickle. Advised customer that issue is with the filter not the unit. Customer is going to purchase another new filter."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
11/01/2024
"Customer complained unit not cooling as well. Ui display was messed up. Was able to enter diagnostics and fiunf ref section evap fan not coming on. Compress, thermistors were good. Freezer freezing properly and frezer evap fan good. Baffle working. Ordering ref evap fan and ui control board. Schedule return call for 11-7-24 am. ; ordrng 1 W11087438 (Evap fan) and 1 W11387384 (Ui control panel)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
11/01/2024
"Complaint washing machine keeps filling filling filling during a cycle doesnt fill with water when washing machine is off. Im afraid its going to overfill and flood the house. Specifically issue occurred during a bulky wash cycle. A load of a quarter of the way full. I found no error codes in fault history I filled washing machine clear the top I found customer does not have a proper air gap in the drain system. Unit may be siphoning water back into the washing machine, causing issue to occur issues. Customers drain is an old cast-iron pipe, customer stated if they had the hose in there regularly it will overflow onto floor flooding house. Customer stated theyve never had an issue with the way it set up before I did find however the water is draining out of the washing machine tub. Im going to order a control board just to be on the safe side and replace pressure switch. Thats built onto control board to be safe. Verified pressure swi; ordrng 1 W11399433 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
11/01/2024
Return to install new evap and compressor. Installed new compressor pulled vacuum for 20 minutes steady. No leaks charged with 6 ounces are 134 verified cross pattern . Frost pattern steady 15min. Closed unit up. informed customer to give 24 hours for proper cool 48 for ice. ; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Wrentham, Massachusetts 02093
Aimee
Job Details:
11/01/2024
Installed new timer let run down and could hear the motor inside timer
We serviced a
SAMSUNG WASHER
Model WF45R6100AV/US
Near North Attleborough, Massachusetts 02760
Aimee
Job Details:
11/01/2024
"Found the basket spins spin basket wobbleNeeds Front tub , spin basket and rear tubRear tub no longer available Explained to customer the spin basket is loose showed hear New washer"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
11/01/2024
Complaint that the error code F0E7 keeps coming up. Mentioned to the customer to run a few normal cycles and not the clean wash
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRI22FNWH00
Near Meriden, Connecticut 06450
Jeremy B.
Job Details:
11/01/2024
Not cooling correctly and making a noise. Found condenser coil clogged causing uneven frost pattern. Cleaned and even frost pattern developed
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA
Near Stafford, Connecticut 06076
Gary V.
Job Details:
11/01/2024
"Installed parts listed and cycled, ice maker filled with water and please allow 24 hours for ice production."
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW2
Near Norton, Massachusetts 02766
Aimee
Job Details:
11/01/2024
"Found the holes front bellows clogged, cleaned outIt would fill with water and leak down front .Also tested the drain and spin the spin was shut off.Turned back on tested drain right out.Advised customer need to do cleaning on the washer every month . With the clean cycle"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
11/01/2024
"Removed and replaced control and harness. Reassembled, ran DLMS calibration and diagnostic cycle. All completed properly with no issues. Exited diagnostics, started quick wash cycle, went through sensing and began filling correctly. Washer operating properly."
We serviced a
KITCHENAID RANGE
Model KSEG700EBS6
Near Easthampton, Massachusetts 01027
Chris B.
Job Details:
11/01/2024
Complaint that the Aqualift and tested out the unit with no issues. Reached proper temps and mentioned to the customer that the oven needs some work involved to do the cleaning process.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF536RPS00
Near Easthampton, Massachusetts 01027
Chris B.
Job Details:
11/01/2024
Complaint that the freezer is icing up on the top near the gasket. Found gasket not sealing properly. Heated up gasket and got it to seal normal. Found rails on the top basket not pulling out all the way. ; ordrng 1 W11131390 (Bracket Left) and 1 W11161915 (Bracket Right)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near Holyoke, Massachusetts 01040
Chris B.
Job Details:
11/01/2024
Complaint that the freezer is leaking water underneath. Found ice in the compressor side. Adjusted gas pressure and all running normal. Mentioned to the customer to keep and eye out on the cooling for the next few days.
We serviced a
SAMSUNG WASHER
Model WF50R8500AV/US
Near Norton, Massachusetts 02766
Aimee
Job Details:
11/01/2024
"Took top off and looked by dispenser, found a small drip under dispenser draw. Also a pin hole in hose to drain pumpIn basement put tray under to cat water .; rqstng P&A on 1 DC97-21472N (Dispensor) and 1 DC67-00244A (Drain hose), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Denver, North Carolina 28037
Ryan S.
Job Details:
11/01/2024
"Return to install parts ordered installed new control board harness lid lock and strike. Ran unit through service diagnostics unit working as designed verified proper operation.; dspstn on spec-tagged invntry: 1 W11700916 DOOR LOCK , used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near East Hartford, Connecticut 06118
Chuck M.
Job Details:
11/01/2024
Customer complaint is that refrigerator is leaking. Inspected and found hole in reservoir waterline. Water line was pinched between rear panel causing puncture. Ordered reservoir. ; ordrng 1 W11613294 (Reservoir)
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS00
Near East Hartford, Connecticut 06108
Chuck M.
Job Details:
11/01/2024
Customer complaint is that wall oven stopped working. Asked tenant to shut off breaker and he said he did. Removed wall oven and found power cord shorted at terminal block. Tested and found 240V at terminal block and shorted wire. Customer does not know which breaker is for oven. Explained to owner over the phone that power cord is not covered. Owner wanted to have tenant shut the power to the house down so tech could replace terminal block and then turn power back on. Explained to owner that is not safe.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Salisbury, North Carolina 28144
Jenn F.
Job Details:
10/31/2024
"Complaint the dishwasher will turn on by itself. 2/1 comm error. 5/1 door lock error. When the door is closed the unit will start. Ran diagnostic. Unit operates fine. When it was finished the heavy and heat dry started flashing the then went solid and the unit started to start the cycle on its own. Needs new ui, main control and door lock. Office will call to reschedule when the parts come in. going back into the see everybody wants the machines there I mean, I like the front loaders they just a lot of maintenance because you have to. ; ordrng 1 W11613564 (Ui) and 1 WPW10653840 (Door lock)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Salisbury, North Carolina 28146
Jenn F.
Job Details:
10/31/2024
"Complaint unit makes a metal squeal and rubbing noise. Customer has a video of the noise, metal squeal coming from the gearcase. Will need to break off the agitator. Will need to order the gearcase, agitator, cam, belt and nut. Order parts. ; ordrng 1 W11551646 (Nut) and 1 W11550891 (Agitator) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"