We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Windham, CT 06280
Amanda R.
Job Details: 02/15/2024
Squealing while spinning idler pulley bad Replaced tested sounds normal
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Oxford, MA 01540
Roger R.
Job Details: 02/15/2024
Customer complaint of long dry times. Checked heater and venting. Used vent test kit from ts and venting checked okay. Temperatures ok and heating well.
We serviced a
WHIRLPOOL WASHER
Model LSR7233BN2
Near Springfield, MA 01105
Mike K.
Job Details: 02/15/2024
"Unit will not go into spin, unit has been disconnected and is sitting with water/clothes in unit, in living room. Lid switch is broken off. Quoted for lid switch/labor and explained is due now or service call and can think about, but that would also be due now. cs said she cannot pay tonight, that she would call office. She has not paid."
We serviced a
KENMORE DRYER
Model ="11085862400"
Near Amherst, MA 01002
Mike K.
Job Details: 02/15/2024
"Pulley had come off, belt loose. Found broken retainer clip. Put pulley back in place tightened set screw and replaced retainer clip. Tested on normal dry and operating properly."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH54521JZ00
Near Charlotte, NC 28278
Mitch H.
Job Details: 02/15/2024
"Found bulb broken and base still in socket. Unplugged microwave , extracted base, installed new bulb. Tested, light now operating properly. Collected cash for bulb $8.58.; used 1 8206232A (Bulb) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Amherst, MA 01002
Mike K.
Job Details: 02/15/2024
"Replaced compressor and drier, pulled into vacuum and held for 15 minutes. Charged with 5.5 oz r134a.Allowed unit to run and return line getting hot, blowing cold air. Cs to monitor.; dspstn on spec-tagged invntry: 1 W10832994 COMPRESSOR and 1 WPW10143759 FILTER DRIER UV"
We serviced a
JENN-AIR OVEN
Model JJW2730DS01
Near Watertown, CT 06795
Jimmy R.
Job Details: 02/15/2024
Installed new console and checked over operations heated upper oven to 350 degrees and machine is heating up and working properly heated lower oven and unit is getting to temp and all operations are now working to proper specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Huntersville, NC 28078
Robert A.
Job Details: 02/15/2024
Cx complaint that the unit is freezing food in the RC. I inspected the unit to confirm the complaint. I found the damper door has a hard time opening and closing. I replaced the damper door and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cherryville, NC 28021
Ryan S.
Job Details: 02/15/2024
"Returned to install new timer and timer knob, replaced parts and ran unit. Unit heating and cycling.,verified proper operation."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Charlotte, NC 28278
Mitch H.
Job Details: 02/15/2024
"Checked and found that problem was being caused by a clogged pre ignition orifice. Took orifice from new burner assembly and replaced orifice. Tested, burner now igniting and operating properly. All electrodes sparking and operating properly. Left parts with customer."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Kershaw, SC 29067
Jonathan J.
Job Details: 02/15/2024
Called customer canceled over phone has Lowes service already coming under warranty unit is out of its 1 year warranty period per customer.
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lancaster, SC 29720
Jonathan J.
Job Details: 02/15/2024
"F8e1 Drain hose below threshold water auto draining once water level gets to a certin level hose also shoved to far down drain tube also causing siphoning to continue to occur draining tub completely. No parts needed. Customer needs to zip tie hose and properly secure hose so it cannot move and fall further down into the pipe again or pop out due to water pressure flooding house. No additional issues found with washing machine here today. Washing machine is on a built-in pedestalcausing hose also below threshold top of washing machine, causing water auto cycle."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Oxford, MA 01540
Roger R.
Job Details: 02/15/2024
Customer complaint of long dry times. Checked heater and venting. Used vent test kit from ts and venting checked okay. Temperatures ok and heating well.
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Charlotte, NC 28278
Mitch H.
Job Details: 02/15/2024
"Disconnected microwave, removed from wall. Disassembled and replaced inverter and magnetron. Reassembled, reinstalled and reconnected unit. Turned breaker back on. Tested, microwave heating and operating properly."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fort Mill, SC 29707
Jonathan J.
Job Details: 02/15/2024
"Complaint washing machine, making a clunking noise during agitation cycle. Clinton noise is normal operation for machine. During agitation cycle, or when washing machine is shifting from agitation to spin as well. Noise is from normal wear and tear of rotor and clutch slider plastic parts. No additional issues found with washing machine today. No error codes found either."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Lincolnton, NC 28092
Ryan S.
Job Details: 02/15/2024
"Customer complained of quelling. Found, bad pully wheel and drum roller. Quoted. 277.12 for repair. Replaced dryer rapid kit, (drum rollers ,belt and pully wheel. ) ran unit after and noise gone. Unit heats and cycling verified proper operation. Collected via card. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lincolnton, NC 28092
Ryan S.
Job Details: 02/15/2024
"Customer complained drain pump runs constantly, control non responsive. Found drain pump starts running when plugged in. Pressure switch line is connected to board and clear. Ordering control board, drain pump and capacitor. Drain pump and or Capcitor has shorted out control. Schedule return call for 2-20-24 am. Will call safety on return call. ; ordrng 1 W11603810 (Control board) and 1 W10919003 (Drain pump) and 1 W11428524 (Capcitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bristol, CT 06010
Chuck M.
Job Details: 02/15/2024
"Replaced shield. Customer mentioned washer leaks intermittently. Ran deep water Wash Cycle 2 times and washer Filled, washed and drained. No leaking found. Customer is not satisfied with no findings."
We serviced a
KITCHENAID WALL OVEN
Model KODC504PPS0
Near Cornelius, NC 28031
Robert A.
Job Details: 02/15/2024
I called the cx and explained the situation of how Im ordering the parts for the return visit. Im ordering the parts recommended by Techline. The cx has 2 separate ovens having the same issue. Im ordering the parts for one the same parts need to be ordered the the 2nd oven.; ordrng 1 W11701964 (Control panel) and 1 W11683043 (Control board)
We serviced a
JENN-AIR COOKTOP
Model JGD8130ADS
Near Davidson, NC 28036
Robert A.
Job Details: 02/15/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSCS25FVMK01
Near Davidson, NC 28036
Robert A.
Job Details: 02/15/2024
I installed the ordered part and tested the unit for the cx. The unit is still not making ice. I called Techline and ran multiple tests. The IM is getting 110v but here is 124v at the emitter board. Neutral is dropping voltage. I removed the parts as instructed by Randy.Sr7738437561
We serviced a
WHIRLPOOL COOKTOP
Model JES9900BAS
Near Cheshire, CT 06410
Jimmy R.
Job Details: 02/15/2024
"Installed new control and hinges heated oven to 350 degrees and unit is now getting to temp and holding, replaced hinges and door is closing and all operations are working to proper specs"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGBM19WNVFB
Near Cheshire, CT 06410
Jimmy R.
Job Details: 02/15/2024
"Checked over unit and found vent grill falling off when opening the microwave door, checked cover and found tabs and and top part of cover cracked and broken off causing it to not stay in place also found control cover cracked and not secure causing it to be loose and also not allowing vent cover to stay. Unit is going to need a new vent cover and control cover will order, parts tentative p/a ; ordrng 1 5304523265 (Grill black) and 1 5304523252 (Control panel black)"
We serviced a
WHIRLPOOL WALL OVEN
Model JMW3430WP02
Near Cheshire, CT 06410
Jimmy R.
Job Details: 02/15/2024
Checked over unit and found microwave element falling down inside microwave checked over and found clip had broken off up on top of cabinet causing element to not stay up and fall down. Replaced clip whirlpool had sent customer and checked over door hinges on microwave due to unit not closing and shutting of the light. Checked hinges and tried to adjust and tighten witch made them a little better and door is now closing. Checked all other operations and unit is now working to specs ; dspstn on spec-tagged invntry: 1 W10909479 BROIL SUPPORT
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bristol, CT 06010
Chuck M.
Job Details: 02/15/2024
"Installed control, control panel and display. Ran diagnostics and washer checked ok. ; dspstn on spec-tagged invntry: 1 W11460962 PANEL-UI"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Meriden, CT 06450
Jimmy R.
Job Details: 02/15/2024
Removed old tub and sump replaced with new secured unit to cabinet using mounting brackets ran unit threw a heavy wash cycle and checked all operations. Unit is now operating properly and all functions are working to manufacture specs
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Northbridge, MA 01588
Roger R.
Job Details: 02/15/2024
"Found unit not fully defrosting. Ice at top of evaporator in freezer SR 7738485448; ordrng 1 W11608966 (Cover refrigerator evap) and 1 W11616412 (Panel, UI)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Charlton, MA 01507
Roger R.
Job Details: 02/15/2024
Installed new main control and heater due to unit not heating or drying dishes.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Charlton, MA 01507
Roger R.
Job Details: 02/15/2024
Installed new LED modules and door seals. All okay.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 02/15/2024
Customers complaint is water filter status not resetting when changing filter. Called tech support and documented my findings. Replaced UI and reset power all checks ok. Was given this SR#7738484333
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 02/15/2024
Customers complaint is washer leaving brown small particles on cloths after wash. Found soap scum under wash-plate recommend customer run clean washer cycle
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Southington, CT 06489
Jeremy B.
Job Details: 02/15/2024
Installed new compressor and filter drier. Checked for leaks found none. Pulled vacuum then recharged. Frost pattern developed please allow 24hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 WPW10507886 COMPRESSOR
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS01
Near Worcester, MA 01609
Roger R.
Job Details: 02/15/2024
"Sr 7738481073 found unit has a leak in the sealed system. Called tech support and was advised to replace sealed system components. Ordered compressor, condenser, evaporator and reversing valve. WILL NEED ADDITIONAL TIME FOR REPAIR. REQUEST 3 TIME FRAME UPON RETURN. ; ordrng 1 WPW10218037 (Evaporator) and 1 WPW10605286 (Compressor) and 1 WP759113 (Valve, gas) and 1 WP2313624 (Condenser) and 1 3Timejob (3 time slot complete sealed system), dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Oxford, MA 01540
Roger R.
Job Details: 02/15/2024
Customer complaint of long dry times. Checked heater and venting. Used vent test kit from ts and venting checked okay. Temperatures ok and heating well.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Windham, CT 06226
Amanda R.
Job Details: 02/15/2024
Outer tub broken suspension bad needs tub job ; ordrng 1 W11217817 (Suspension) and 1 W10371566 (Outer tub) and 1 W11397111 (Wash plate)
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Windham, CT 06280
Amanda R.
Job Details: 02/15/2024
Squealing while spinning idler pulley bad Replaced tested sounds normal
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW1
Near Eastford, CT 06242
Amanda R.
Job Details: 02/15/2024
Replaced control operation normal
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Bristol, CT 06010
Chuck M.
Job Details: 02/15/2024
Arrived to inspect washer and found washer does not have model/serial number sticker. Customer has extended warranty offer from Maytag with Model/Serial numbers. Called office to find out if it is acceptable and was told customer has to call manufacturer for model/serial sticker.
We serviced a
AMANA RANGE
Model AGR6603SFW7
Near Bristol, CT 06010
Chuck M.
Job Details: 02/15/2024
Replaced control and DSI Spark Module. Tested and oven is heating. Showed customer it works.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Burlington, CT 06013
Chuck M.
Job Details: 02/15/2024
"Customer complaint is that ice maker does not make ice when filter is in. Found ice container has over ice half full. Ran harvest test and cubes dropped. Ran fill test with filter in and ice maker fill properly. Checked temperatures in FF and Freezer. Temperature were at 35 in fresh food section and -5 in freezer. Set temperatures to recommended and advised customer to allow time for unit to stabilize. LED lights are intermittent. Ordered kit according to S code S191AQ. ; ordrng 1 W11683244 (LED Module Kit), dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE and 1 WPW10769076 CNTRL-ELEC"
We serviced a
JENN-AIR RANGE
Model JES1750ES0
Near Columbia, CT 06237
Amanda R.
Job Details: 02/15/2024
Replaced control preheated oven to 500
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Charlotte, NC 28214
Jeff L.
Job Details: 02/15/2024
"When I arrived the customer had unhooked the drain hose and fill hoses i reattached them to unit and ran unit on normal cycle both valves are opening and closing there are no leaks with outer tub or drain pump or internal drain hose or clamp. There is no back up at the stand pipe. The valves are not leaking, no fault codes present. The pressure hose In place and pressure switch is operating correctly. Ive ran the twice for 15 minutes and there are no leaks present anywhere and customer is here watching the testing of the unit. At this time unit ran and checked ok with no leaks Call complete"
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Charlotte, NC 28214
Jeff L.
Job Details: 02/15/2024
When you start the microwave when the mag kicks in its loud and humming but still heating. Need to replace mag tube for good repair customer rescheduled for 2-22-24 pmW11391712; ordrng 1 W11391712 (Mag tube)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Charlotte, NC 28216
Jeff L.
Job Details: 02/15/2024
Replaced all parts ordered by previous tech. I plugged the unit into a drop cord so I could get power from another outlet and the range operated fine as normal customer witnessed the range work properly advised customer to have someone out to check power.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28269
Jeff L.
Job Details: 02/15/2024
Found left rear roller bad replaced parts with dryer kit unit ran and checked okCall complete; used 1 341241 (Belt) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Plainfield, CT 06374
Amanda R.
Job Details: 02/15/2024
Strike broken replaced strike tested starting normally ; dspstn on spec-tagged invntry: 1 W11394572 DOOR LOCK and 1 W11457841 STRIKE
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Lisbon, CT 06351
Amanda R.
Job Details: 02/15/2024
F0e5 F8e1 F5e2 errors on drain and spin wont go into high speed spin just tumbles ; rqstng P&A on 1 W11322903 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Norwich, CT 06360
Amanda R.
Job Details: 02/15/2024
Model and serial tagged ripped off unit ; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near West Hartford, CT 06117
Chuck M.
Job Details: 02/15/2024
Customer complaint is that refrigerator LED was out. Confirmed and replaced module. Checked ok.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Charlotte, NC 28216
Jeff L.
Job Details: 02/15/2024
Replaced control all operations are normal. Unit ran and checked okCall complete
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Wrentham, MA 02093
Aimee Z.
Job Details: 02/15/2024
"Cust has in un heated garage temp today 37 spare fridgeFrom owner manual on page 7This refrigerator is intended for use in a location where thetemperature ranges from a minimum of 55?F (13?C) to amaximum of 110?F (43?C). The preferred room temperaturerange for optimum performance, which reduces electricityusage and provides superior cooling, is between 60?F (15?C)and 90?F (32?C). It is recommended that you do not install themrefrigerator near a heat source, such as an oven or radiator.Bread and ice cream not frozen everything else is drinks are cold Checked fans are working and cant feel air flow into fridgeCust couldnt move in house for us to look over further."
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Franklin, MA 02038
Aimee Z.
Job Details: 02/15/2024
Found needs new motor not starting. Power at block good Power at control and can here mtr trying to start.Cust will advise
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Iron Station, NC 28080
Ryan S.
Job Details: 02/15/2024
Customer complained pod door on dispenser broken. Confirmed complaint .Replaced dispenser from truck stock. Verified prop operation ; used 1 W10861000 (DISPENSER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Tolland, CT 06084
Gary V.
Job Details: 02/15/2024
"Inspected and found bolt to concrete stabilizer in tub loose, tightened bolts and tested fine. Customer mounted unit to old platform from previous washer and recommended to put washer on basement floor or purchase platform designed for this unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Vernon, CT 06066
Gary V.
Job Details: 02/15/2024
"Inspected and found customer concern is completely shutting itself off, and she will unplug and plug back in and unit will start working, then a few days later same problem. Attempted to reset controls but both main boards need to be replaced. Will submit estimate and call for return date.; rqstng P&A on 1 WPW10624574 (Power control board) and 1 WPW10675033 (Main control board), dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"
We serviced a
MAYTAG DRYER ELECTRIC
Model N/A
Near Springfield, MA 01118
Chris B.
Job Details: 02/15/2024
Complaint that the unit is not turning properly. Found bad idler pulley. Quoted parts and labor. Replaced part and unit running normal. Unit had no visible reading on the Model and Serial Number. Did have the part on TS. 1yr warranty on parts and labor. ; used 1 DE634A () from stock
We serviced a
GE WALL OVEN
Model JK1000SF3SS
Near Springfield, MA 01109
Chris B.
Job Details: 02/15/2024
Will need to reorder control board as new one was damaged. Had pieces of the transistors broken off the board. Found the unit needs the overlay emblem. Quoted customer for the part. Called Randy for overly part # and proof of defective new part.; ordrng 1 WB27T11465 (Overlay)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Springfield, MA 01108
Chris B.
Job Details: 02/15/2024
Replaced part and unit running normal. No leaks detected.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Gastonia, NC 28056
Mitch H.
Job Details: 02/15/2024
"Removed and replaced oven control board and oven door gasket. Reassembled, tested, door sealing correctly and oven heating and operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Meriden, CT 06450
Jimmy R.
Job Details: 02/15/2024
"Checked over unit and found fridge door trim sticking up and foam all over corners of each door checked bottoms and Same issue foam coming out of corners and stuck to outside of door, tried to clean off foam but its not coming off good and it had lifted up the trim on left side witch looks terrible. Checked freezer door and top corners same thing foam had gotten pushed out of the corners lifting the trim up and getting foam all over the stainless not coming off tried to scrape with a plastic paddy knife and it still imbedded in there, customer is not happy with looks and the way the trim is lifting. Will order new fridge doors and freezer doors stainless, advised customer the doors may not be perfect they will have some foam on them there nothing we can about that but the trim should be even and not pushed up advised they will take some time to get and will be shipped to home plz checked them for damage bf return visit ; ordrng 1 W11623349 (Door left) and 1 LW10858417 (Door right) and 1 LW10858419 (Freezer door) and 1 W10884775 (Badge)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Windham, CT 06226
Amanda R.
Job Details: 02/15/2024
"Unit needs new suspension ; rqstng P&A on 1 W10780045 (Suspension), dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Springfield, MA 01108
Chris B.
Job Details: 02/15/2024
Complaint that the unit is not cooling properly. Found no frost pattern on the evap section. Compressor is running but no cooling. Start device is working correctly. Would need a sealed system work. Was not successful to contact landlord so Ill be leaving in the notes and will send to the office quote for parts and labor. Office will contact customer and verify if they will be interested in working on the refrigerator. Trip charge already collected for the office.
We serviced a
KENMORE REFRIGERATOR SID
Model ="795.51823411"
Near Franklin, MA 02038
Aimee Z.
Job Details: 02/15/2024
Found power to board at top no power to display at doorFound needs new pcb boardCost high Cust buying newFridge
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Dallas, NC 28034
Ryan S.
Job Details: 02/15/2024
Retuned to install new board. Verified heating and proper operation.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Gastonia, NC 28054
Ryan S.
Job Details: 02/15/2024
"Returned to install new inner tub, and suspension, also found actuator arm broken. Replaced all parts and ran diagnostics all funtions working as designed. Ran drain spin with wet towels. Showed customer how to pause and rearrange clothes if unit gets off balance. Unit got up to high speed spin, Verified proper operation of unit. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Gastonia, NC 28054
Ryan S.
Job Details: 02/15/2024
"Customer complained timer knob and temp knob broken, replaced timer , timer knob and temp knob, collected 40.29 for small knob. Verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Windsor, CT 06095
Gary V.
Job Details: 02/15/2024
"Arrived and found minor dings on the door, but installed the door anyway because customer wanted it and tested fine."
We serviced a
WHIRLPOOL OVEN
Model GS440LEMB2
Near Gastonia, NC 28052
Ryan S.
Job Details: 02/15/2024
"Retuned to install parts order, door now closing properly verified proper operation."
We serviced a
WHIRLPOOL DRYER
Model WED8600YW0
Near Simsbury, CT 06081
Gary V.
Job Details: 02/15/2024
"Inspected and found squealing coming from idler assy, needs new idler w/ bracket, will order and return.; ordrng 1 WPW10547292 (Pulley)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near East Granby, CT 06026
Gary V.
Job Details: 02/15/2024
"Inspected and found wash pump not pumping, quoted and he will call."
We serviced a
SAMSUNG WASHER
Model WF45R6100AP/US
Near Somers, CT 06071
Gary V.
Job Details: 02/15/2024
"Inspected and found door lock not engaging, copied part number off existing part and will order and return.; ordrng 1 DC34-00028A (Door latch assy)"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Somers, CT 06071
Gary V.
Job Details: 02/15/2024
"Installed new belt and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Charlotte, NC 28208
Jeff L.
Job Details: 02/15/2024
"Found the splines on cam wore down and slipping I also found belt wore down i replaced both of those parts.I also found the agitator slipping on Gear-case shaft will need a new agitator as well. Rescheduled for2-21-24 amW11397111W11223765Parts needed; ordrng 1 W11397111 (Wash plate) and 1 W11223765 (Screw), used 1 WPW10006384 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Mooresville, NC 28115
Robert A.
Job Details: 02/15/2024
"Cx complaint that the unit is drying the clothes. I inspected the unit to confirm the complaint. I found the unit is getting 244v at the wall and terminal block. The TCO kit fuse is reading OL disabling the element from coming on. The element has good continuity. The unit needs a new fuse kit to resolve the issue. Im ordering the part for the return visit. My TS says I have 2, I have already used those and the inventory did not adjust. I have 0 on my van.; ordrng 1 279816 (TCO kit)"
We serviced a
WHIRLPOOL KITCHEN
Model WDT730PAHZ0
Near Mooresville, NC 28115
Robert A.
Job Details: 02/15/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Mooresville, NC 28115
Robert A.
Job Details: 02/15/2024
"Cx did not answer the call ahead. The office called, the cx rescheduled the appt.; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDW03CTBLO
Near Mooresville, NC 28117
Robert A.
Job Details: 02/15/2024
"Cx complaint that the unit is not washing the upper rack. I inspected the unit to confirm the complaint. I found the unit fills and start with no issues. However the upper spray arm is separated near the manifold cause it a leak not allowing the upper arm to rotate. The unit needs a new manifold and spray arms to resolve the issue. Im ordering the parts for the return visit. I left the part with the cx.; ordrng 1 WPW10077859 (Feed tube) and 1 WPW10323423 (Manifold) and 1 WP8268321 (Mount) and 1 WP8535086 (Spray arm) and 1 WP8268433 (Upper arm seal) and 1 WPW10082831 (Water supply manifold) and 1 WPW10320510 (Lower spray arm), dspstn on spec-tagged invntry: 1 WPW10780877 MOTOR/SUMP"
We serviced a
SAMSUNG DRYER
Model DVE50R5200W\A3
Near Meriden, CT 06451
Jimmy R.
Job Details: 02/15/2024
Installed new thermal fuse and thermal cutoff ran dryer thew a drying cycle and heat is now cycling on and off and all operations are working to factory specs ; dspstn on spec-tagged invntry: 1 DC96-00887C THERMAL FUSE
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Hartford, CT 06114
Chuck M.
Job Details: 02/15/2024
Customer complaint is that dishwasher would trip breaker during drying cycle. Inspected and found heater and harness checked ok. Ran automatic test cycle and dishwasher went through cycles and then started over automatically. Customer stated that dishwasher was running erratically. Ordered control. ; ordrng 1 W11637581 (Control)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW335ASN2WW
Near Southampton, MA 01073
Mike K.
Job Details: 02/15/2024
"Attempted to replaced transmission, agitator came out but tub nut will not, large adjustable wrench, pipe wrench, could not break free. Will need to attempt with large socket, but is labeled with 36, believe Id 36 mm. Had ordered replacement nut so have it to check size. Parts left at home for return, except for replacement nut, which I took to verify size.; ordrng 1 Socket/ratchetforgenut (Socket/ratchet for ge nut)"
We serviced a
LG WASHER
Model WM4370HKA
Near Southampton, MA 01073
Mike K.
Job Details: 02/15/2024
"Replaced suspension springs and shocks, unit tested fine in normal, filling and agitating properly. Put in drain and spin and drained and spun fine. Good seal to front door and not leaks witnessed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Webster, MA 01570
Roger R.
Job Details: 02/15/2024
Found ice maker full of ice but not harvesting. Ice fan working okay. Replaced ice maker as well as flap for door That was ordered previously.
We serviced a
SAMSUNG DRYER
Model DV48H7400GW/A2
Near Norfolk, MA 02056
Aimee Z.
Job Details: 02/15/2024
"Found 2 wheels broken and pulley, replaced with tune up kit, and tested complete; used 1 Desamkit (Tuneup it) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYB7
Near Fort Mill, SC 29715
Jonathan J.
Job Details: 02/15/2024
I replaced all previously ordered parts. I tested operations inspected for leaks no leaking found everything is now working as it should.; dspstn on spec-tagged invntry: 1 W11498831 GASKET
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Holyoke, MA 01040
Mike K.
Job Details: 02/15/2024
"Replaced hub, Washplate, Washplate screw, suspension and lid. Recalibrated and ran self test fine.; dspstn on spec-tagged invntry: 1 W10324651 HUB 1 W10752187 AGITATOR SCREW , 1 W10902814 WASHPLATE , and 1 W11130362 SUSPENSION"
We serviced a
WHIRLPOOL WASHER
Model LSR7233BN2
Near Springfield, MA 01105
Mike K.
Job Details: 02/15/2024
"Unit will not go into spin, unit has been disconnected and is sitting with water/clothes in unit, in living room. Lid switch is broken off. Quoted for lid switch/labor and explained is due now or service call and can think about, but that would also be due now. cs said she cannot pay tonight, that she would call office. She has not paid."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Newington, CT 06111
Jeremy B.
Job Details: 02/15/2024
Installed new doors and name badge. Doors closing and sealing properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS1
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 02/15/2024
Customers complaint is dishwasher making a abnormal buzzing noise about 20 mins into cycle. Arrived and customer already had a cycle running. Tan for 40 mins and didnt hear any abnormal noise. Canceled and ran diagnostics found no error codes. Left motor with customer cant duplicate any abnormal noise.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 02/15/2024
New basket has more water for balance then old one. Installed new basket. Ran self test all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 02/15/2024
Found door gaskets not sealing and not staying in groove of door. Replaced gaskets. Heated and reshaped. Doors closing properly now.
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near Springfield, MA 01129
Chris B.
Job Details: 02/15/2024
Complaint that the unit is not cycling through correctly. Found bad control board. Quoted parts and labor. Collected trip fee. Customer will look into a used washer.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near East Longmeadow, MA 01028
Roger R.
Job Details: 02/14/2024
Installed new motor and blower due to a cracked blower wheel that I was not able to remove.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mount Holly, NC 28120
Jeff L.
Job Details: 02/14/2024
Found belt broke replaced belt checked pulley and rollers all are I. Good shape unit ran and checked okCall complete; used 1 341241 (Belt) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Charlotte, NC 28214
Jeff L.
Job Details: 02/14/2024
Found unit making noise in spin inspected underneath where gear case and clutch are located and found gear case fluid leaking down and all over the belt and belt guard along with underneath frame. The gears are making the noise.W10752283W10528947W10752187W11454734W10721967WPW100063842xFRAME; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Drive hub) and 1 W10752187 (Screw) and 1 W11454734 (Gear case) and 1 W10721967 (Clutch assembly) and 1 WPW10006384 (Belt) and 2 2xframe (2xframe)s
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Charlotte, NC 28214
Jeff L.
Job Details: 02/14/2024
Replaced control ordered by previous tech I ran unit empty on normal dry and as before on my previous visit the unit started at 1:09 after running for about 2 minutes it dropped down to 7 minutes then 3 minutes then off which is indication that sensors are working. I advised customer to use time dry for exact amount of time you want the unit to run. Unit ran and checked okCall complete
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Charlotte, NC 28262
Jeff L.
Job Details: 02/14/2024
Found dryer vent pinched behind dryer. The customer said it gets real hot inside and moisture appears. I checked the exterior wall cap for air and there was none coming out the external vent runs about 40 ft. I advised maintenance to have external venti g checked. Unit ran and checked ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Charlotte, NC 28269
Jeff L.
Job Details: 02/14/2024
Found flood switch tripped and water in the overflow pain. The customer said the unit tilted forward hen he opened it. The dishwasher is not properly mounted to counter or cabinet top I advised customer he needs to have the unit mounted by a professional installer all other operations are normal. Unit ran and checked ok with no leaksCall complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Charlotte, NC 28269
Jeff L.
Job Details: 02/14/2024
When I ran unit I spin the control leds would black out and then come back. Then In the middle of spin cycle the control blacked out and when it came back on it started the spin cycle over again. When unit started not spin the lights on the control got dimmer the suspension rods and cam as well as gear case are all good. Could see where water had been thrown over the top and running down inner back wall. Customer also stated that there was a small amount of water on the floor from previous use. The unit spins fine agitates fine I explained to customer about redistributing the load. Im gonna order control because it may be possible that its tryin to spin without the neutral drain. I never seen a leak. Customer is rescheduled for 2-19-34 pmPart#W11608056; ordrng 1 W11608056 (Control)
We serviced a
MAYTAG M/W OTR
Model MMV4205FZ3
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 02/14/2024
Microwave not heating. Found magnetron getting power but not heating. Replaced and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Simsbury, CT 06092
Mike K.
Job Details: 02/14/2024
"Unit is under 1yr wp warranty per service bench. Brand new has not run a full cycle. Stops after fill giving f7e2 error which is a wash motor failure. Put into diagnostics and received the same gives an immediate error after draining and filling. Disconnected motor and ran again, not getting voltage to motor, just 2-6 vac.Tested harness and connectivity fine from control, tested voltage at control and never got voltage from control. May have issues with motor, but without voltage will also order control.Ordering control and will use sump assy on return.Cs will look into exchanging with store, but put on schedule for repair.; ordrng 1 W11629914 (Control), dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP"