We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28226
Brandon
Job Details:
02/20/2025
Complaint unit is turning off short even in time dry. Tried to use truck stock motor to replace and it was the wrong motor. Ordering parts for repair. ; ordrng 1 279827 (Motor) and 1 WPW10185982 (Timer) and 1 WP694089 (Blower) and 1 WP3387134 (Thermostat)
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model GSS30C6EYY00
Near Charlotte, NC 28277
Brandon
Job Details:
02/20/2025
Complaint ice maker is not working. Unit does not have a way to test ice maker. Found that units wires at the bottom of the door are broken. Order door and ice maker for repair. Door is listed as unavailable.; ordrng 1 W10369953 (Door.) and 1 WPW10251076 (Ice maker)
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Charlotte, NC 28277
Brandon
Job Details:
02/20/2025
On arrival I replaced all parts that Techline requested and unit tested properly after installation. Customer needs to clean vents so thermal fuse will stop blowing.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRS315SDHM13
Near Gastonia, NC 28056
Ryan S.
Job Details:
02/20/2025
"Installed new filter housing. Ran water at door, filter is replaceable now. Unit working as designed with no leaks."
We serviced a
WHIRLPOOL DRYER
Model WED6600VW0
Near Gastonia, NC 28056
Ryan S.
Job Details:
02/20/2025
Customer complain unit would not start found blown thermal fuse found unit has good airflow but exhaust in the back needs to be replaced. inform customer or replace exhaust on back of dryer verified proper operation ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Belmont, NC 28012
Ryan S.
Job Details:
02/20/2025
"Customer thought unit was not locking, ran service test found motor fault . found motor just humming when trying to run spin . replace capacitor from truck stock. Ran unit all functions now working . verified proper operation.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Brimfield, MA 01010
Chris B.
Job Details:
02/20/2025
Replaced all parts and washer running normal.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Sturbridge, MA 01518
Chris B.
Job Details:
02/20/2025
Replaced part and unit working normal.
We serviced a
MAYTAG WASHER TL
Model MVW6230HW3
Near Enfield, CT 06082
Gary V.
Job Details:
02/20/2025
"Inspected and found drain hose elbow kinked in back causing poor drain, adjusted and cycled, tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model MVW5430MW1
Near Hampden, MA 01036
Jorden
Job Details:
02/20/2025
"Arrived and installed lid latch, tested fine."
We serviced a
WHIRLPOOL WASHER FRONT LO
Model WFW560CHW4
Near Warren, MA 01083
Chris B.
Job Details:
02/20/2025
Complaint that the washer has an error code F9E1 and SD. Found bad drain pump. ; ordrng 1 W11578225 (Drain Pump Assembly)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Iron Station, NC 28080
Ryan S.
Job Details:
02/20/2025
"Installed control and sump assembly, ran diagnostics and then ran quick wash , no leaks and verified proper operation."
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Dallas, NC 28034
Ryan S.
Job Details:
02/20/2025
Install new vent assembly ran unit verified proper operation
We serviced a
LG REFRIGERATOR FDB
Model LSFXC2476S/01
Near Somers, CT 06071
Jorden
Job Details:
02/20/2025
"Arrived and found new part does not fit properly in the mounting clips making problem even worse, contacted parts department and we found the matching switch. Ordering switch.; ordrng 1 EBF61314804 (Reed switch)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5105HC0
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
02/20/2025
"Complaint washing machine will not wash will not do anything starts a cycle and then less than a minute later says cycle complete. I found no fault codes in history, but I did find motor only hums when activated found defective capacitor was the cause of customers complaint unit is operating normally now also replaced water inlet valve as water flow was slow; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W11165546 (VALVE) from stock"
We serviced a
KITCHENAID RANGE
Model KODE900HSS00
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
02/20/2025
Replaced user interface and hand controls center control and expansion board previous board was the far left board unit takes two of the main control and one expansion board. No further issues found all operations are working properly. As of now grill can be inserted as well as lower oven turned on at the same time now.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRT134TFDW01
Near Worcester, MA 01602
Glenn
Job Details:
02/20/2025
Not cooling almost no frost pattern. Found the compressor is running insufficiently equalization was good in 2 minutes pressures are in the proper range per tech line 0-5 and 80-90 fluctuating we did find low amp draw of .02. Replace compressor again 7740954170 per tech line. SEND GLENN on return visit ; ordrng 1 W11580057 (Compressor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMB1
Near Worcester, MA 01602
Glenn
Job Details:
02/20/2025
Replaced faulty motor pump tested all ok ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
AMANA M/W OTR
Model AMV2307PFW07
Near Worcester, MA 01610
Chris B.
Job Details:
02/20/2025
Replaced all parts and microwave is heating properly. ; dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT518SZFM04
Near Windsor, CT 06095
Gary V.
Job Details:
02/20/2025
Arrived and found unit located in unheated garage and advised customer unit will not run properly or cool properly located in an unheated garage.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Windsor, CT 06095
Gary V.
Job Details:
02/20/2025
"Installed new wash arms and manifold, cycled and tested fine."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Stafford, CT 06076
Gary V.
Job Details:
02/20/2025
"Inspected and found drain fault, found elbow at rear drain port kinked, unkinked and adjusted, tested fine now."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Stafford, CT 06076
Gary V.
Job Details:
02/20/2025
"Installed new control board and ran diagnostics test, cycled thru and tested fine."
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Cheshire, CT 06410
Jimmy R.
Job Details:
02/20/2025
"Checked over unit due to when unit would bake it would give off a gas smell from both ovens, ran oven and found both lighting ok flam is normal and burning good. Checked for gas leaks with gas detector and found unit leaking gas from both bake areas pinpointed leak to both gas valves and regulator not holding allowing gas to leak out of both burners. Unit will need new valves and regulator to fix issues spoke with safety and they will cover parts but not labor customer responsible sr #7740981626Auth # K1dgst0wp1 parts only; ordrng 1 W11193822 (Regulator) and 1 W11239228 (Gas valve) and 1 W10311268 (Gas valve), dspstn on spec-tagged invntry: 1 718-202-G1 COMBUSTIBLE GAS DETECTOR"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Waterbury, CT 06705
Jimmy R.
Job Details:
02/20/2025
"Ran dryer due to not heating properly and found unit would come on and start heating and working normally but build moisture in window. Checked filter and found back filter blocked with lint causing no air flow, cleaned filter and instructed customer on how to clean everything also instructed on using speed cycle not eco this will help dry items faster. ran unit and compressor is coming on and machine is now drying and working to specs"
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GTE16DTNBRCC
Near Waterbury, CT 06705
Jimmy R.
Job Details:
02/20/2025
"Tested unit and found freezer evaporator fan motor building up frost around air tunnel due to fan stopping and just buzzing, checked over gaskets and found sealing good no air leaks. Will order new fan due to weak also found air actuator broken and not sitting in correct place will order. All parts tentative p/a ; ordrng 1 WR02X32219 (Foam air actuator) and 1 WR60X31522 (Fan motor), states that autho needed"
We serviced a
WHIRLPOOL M/W OTR
Model KMHS120ESS0
Near Bristol, CT 06010
Andre
Job Details:
02/20/2025
Ck unit upon arrival and found microwave power on display but no operation. Found lights in microwave flicker on and open when door open and close. Which causing microwave to operate intermittently inform customer office will contact her once parts becomes available ; ordrng 1 W11252186 (Interlock upper) and 1 W11252187 (Interlock lower) and 1 W11467687 (Cntrl)
We serviced a
SAMSUNG WASHER FL
Model WF50A8600AE
Near Farmington, CT 06085
Andre
Job Details:
02/20/2025
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER TL
Model MVW7232HW0
Near Tolland, CT 06084
Jorden
Job Details:
02/20/2025
"Arrived and found unit is being used in a commercial location doing approx 20 loads a day at a pet veterinary clinic. Found error codes F7E4 (basket reengagement failure) and F3E3 (inlet water temp fault) stored in system, cleared codes. Ran auto test mode and found a large build up of soap/detergent despite not putting in soap. Ran auto test mode and verified basket not reengaging for spin, verified 120v being sent to shifter but not operating, replaced clutch did not correct issue, replaced ACU, still no change. Replaced harness and tested fine. SR #7740992442"
We serviced a
GENERAL ELECTRIC WASHER FL
Model GFW550SPR5RS
Near New Britain, CT 06052
Andre
Job Details:
02/20/2025
Ck unit upon arrival and found control Lock activated unlock unit and ran test on unit and found all components functional on unit. Unit is now operating to manufacturers specs
We serviced a
MAYTAG REFRIGERATOR
Model MBB2256GES
Near New Britain, CT 06051
Andre
Job Details:
02/20/2025
Ck unit upon arrival and found no operation in unit advance defrost time and all components comes on with compressor with a very loud high pitch buzz consistently. Quote customer for repair and customer declined estimate
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model WRT311FZDM05
Near Gastonia, NC 28052
Ryan S.
Job Details:
02/20/2025
"Customer complain, ice clumping found water leaking into ice bin not making it to icemaker ordering icemaker field kit. Scheduled return call with customer.; ordrng 1 W11729596 (Ice maker field kit)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Wales, MA 01081
Chris B.
Job Details:
02/20/2025
"Complaint that the washer would not stop running. Found error codes F3E1, F1E1 and F8E1. Found bad control and will order water valve as back up due to water slowly dripping when paused.; rqstng P&A on 1 W11603810 (Control Board) and 1 W11210463 (Water Valve), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Millbury, MA 01527
Glenn
Job Details:
02/20/2025
"Complaint dishwasher not advancing in cycles found motor failure, error code, and leaking heater Installed motor pump and replaced leaking heater the found lower door seal leaking order part seal ; rqstng P&A on 1 W11664713 (Lower door seal), used 1 W11416362 (MOTOR/SUMP), and 1 W11537778 (HEATER W/NUTS) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model Mvw6200kw2
Near Cheshire, CT 06410
Jimmy R.
Job Details:
02/20/2025
"Installed all new parts and recalibrated unit, ran a wash and spin checking operations and unit is now working to specs ; dspstn on spec-tagged invntry: 1 WPW10006384 BELT"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Tolland, CT 06084
Jorden
Job Details:
02/20/2025
"Arrived and spoke with customer complaint: unit is leaking and not spinning out the clothes. Unit had a load inside upon arrival and took photo, this is an example of an unbalanced load. Found error code F0E5 (off balanced load detected) stored in system, cleared code. Ran unit and found no evidence of leak but stand pipe is very short which means leak likely occurs when draining. Emptied unit and ran auto test cycle (with no detergent) and no issues occurred, finished empty quick cycle and tested fine. Customer education on proper loading practices and drainage situation. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Stafford, CT 06076
Gary V.
Job Details:
02/20/2025
"Inspected and found pressure system fault, checked air hose and dome and checked good, unit needs main control replaced, will order and call for return date.; ordrng 1 W11603811 (Main acu)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Leicester, MA 01524
Chris B.
Job Details:
02/19/2025
Complaint that the washer would not start any cycle. Found unit needed a reset and ran diagnostic and calibration cycles. Ran Quick Cycle and all working normal. No issues with the washer.
We serviced a
GE REFRIGERATOR FDB
Model PYE22KYNDFS
Near Dudley, MA 01571
Chris B.
Job Details:
02/19/2025
Replaced ice maker and ran all tests and all running normal. Arm tuning and called for water.
We serviced a
WHIRLPOOL RANGE GAS
Model KFGC506JSS01
Near Westfield, MA 01085
Mike K.
Job Details:
02/19/2025
"Control noise by of not all burners turning into b instantly, mainly 2 from by burners being a bit slower, there are a different burner head. Conks my of vent discoloration action ( explained not under warranty, but can give cost. Complaint of knob broken, left front, found support ring not in knob, on shaft, once it was installed properly knob is working fine, shaft not damaged. Also complaining of rubber feet coming off of grates. Office says they likely wont cover, but put in pla.; rqstng P&A on 1 W11550692 (Rubber grate foot)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Bristol, CT 06010
Andre
Job Details:
02/19/2025
Ck unit upon arrival n arrival and customer stated that clothes was still coming out Wet. Customer me that he fills unit to the top like he did with his 20yr old machine. Inform customer over loading can cause unit to not go through a full spin cycle. Ran a moderate to large load and monitor whole cycle and unit drains and extract all water from clothes. Customer will now monitor load size
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Burlington, CT 06013
Andre
Job Details:
02/19/2025
Ck unit upon arrival and found clock operational. Check voltage at outlet and found across L1 to L2 87VAC and L1 to Neutral 122VAC and from L2 to Neutral 0VAC inform customer he or she needs a electrician
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ3
Near Burlington, CT 06013
Andre
Job Details:
02/19/2025
Ck unit upon arrival found heater not coming on enter diagnostic. An ran regular cycle and now getting 120VAC going to heat and unit is now heating. Customer dont run hot water before starting dish washer instruct customer to ran hot water at sink then start dish washer also found Rinse Aid empty. Instruction customer on the use of rinse Aid unit now operating to manufacturers specs
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Farmington, CT 06032
Andre
Job Details:
02/19/2025
Ck unit upon arrival and found customer had just finish a cycle in dish washer steam still escaping and no soap residue. Dish washer was overload which I can see that as possible time where no water would splash towards door to remove soap/residue. Use floor door and monitor unit and found unit washing as normal with all spray arm rotating. Ran diagnostic and dispenser door is opening and during cycle inform customer to be mindful of placement of dishes. Found unit operating to manufacturers specs
We serviced a
SAMSUNG RANGE
Model NE63BG8315SSAA
Near New Britain, CT 06051
Andre
Job Details:
02/19/2025
Ck unit upon arrival and found regulator burnt order regulator and with burnt harness submitted for Authorization parts Tentative P/A; ordrng 1 Dg44-01006c (Infinite switch (right front)) and 1 DG96-00812A (Harness) and 1 Dg44-01009B (Regulator (Rear right))
We serviced a
MAYTAG WASHER TOP LOAD
Model WTW5105HW0
Near Southington, CT 06489
Andre
Job Details:
02/19/2025
Ck unit upon arrival and found no error code in system. Ran unit and found unit would start and and do a slight move to sense then complete wash. Use my hand to rotate basket and then start unit and unit would start normal after rotating by hand after starting unit has a loud screech check and found pulley stiff and belt slipping order parts for repair ; ordrng 1 W11283592 (Drive motor) and 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Southington, CT 06479
Andre
Job Details:
02/19/2025
Ck unit upon arrival customer stated unit had making noise at the end of wash cycle. Ran diagnostic on unit and monitor unit and found no unusual noise also had 4 towels place in washer and soak and ran spin cycle still no unusual noise. Tilt unit and found screw that support Rotor to stator on the floor which can cause friction between magnet during spin cycle when rotor is slightly sliding off which result in the intermittent noise. Use blue lock tight on screw and secure screw back in place and ran unit.
We serviced a
KITCHENAID COOKTOP
Model KSEG700ESS7
Near Charlotte, NC 28273
Clinton
Job Details:
02/19/2025
On arrival unit was in use. Customer stated the oven works properly but the discoloration on the top they want the top replaced. I told them the top isnt not cover under warranty for cosmetic issues. That if need they could pay for repairs Custer then stated they would called back in to warranty as they told them it was covered
We serviced a
GENERAL ELECTRIC WASHER FL
Model GFW550SSN4WW
Near Norfolk, MA 02056
Aimee Z.
Job Details:
02/19/2025
Cust complaint in normal having to re spin. I found the spin cycle lid and grinding Removed the belt found motor is loud and Neds new belt Also a bulletin on the inverta board noisesNeeds 2 slots Cust needs to remove the dryer on top he is aware. ; rqstng P&A on 1 WH03X29524 (Motor) and 1 WH03X29522 (Belt) and 1 WH22X35837 (Inverta)
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA44A3405AP
Near Walpole, MA 02081
Aimee Z.
Job Details:
02/19/2025
"Cust stated stopped at 20 min , ran dianostics to test and filled with towels wet and spunOut fine. Advise to let the cycle finish dont stop cycle Washer running as intended"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Easthampton, MA 01027
Mike K.
Job Details:
02/19/2025
"Complaint of not draining properly. No errors in history. Ran diagnostic cycle. Unit filled, agitated, I and spun out fine. Suspension good. Lower unit looks good. Ran diagnostic cycle again and completed fine. Took water from unit not draining and put into this unit, drained it fine, detecting and going into drain on its own ran one more diagnostic cycle successfully after water fully drained.If clothes wet at end of cycle that could be from an unbalance"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Southwick, MA 01077
Mike K.
Job Details:
02/19/2025
Replaced front felt and glued into place. Verified unit operation in timed dry and suggested to allow to dry until evening before doing laundry
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHW02
Near Springfield, MA 01119
Jorden
Job Details:
02/19/2025
"Arrived and found water tank frozen, followed steps for service bulletin W11451777A to seal up the air tower and damper area. Also found temp setting set on maximum cold, adjusted down to recommended settings. Tested fine. ; used 1 212643 (SEALER-GUM) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Springfield, MA 01151
Jorden
Job Details:
02/19/2025
Arrived and customer showed me a garment with the stains. Verified no oil leaking from gearcase and no abnormal residue inside unit. Contacted tech support and documented findings. Customer education on how to properly utilize cycles and options and pretreating methods. SR #7740986897
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Amherst, MA 01002
Jorden
Job Details:
02/19/2025
"Arrived and found unit had been removed from its sitting position and fully uninstalled. Took photos of dent on the rear top of the unit breaking the weld joint. Attached photos to ticket and contacted tech support, provided photos and got the SR # listed below. Provided customer with SR # and advised they contact manufacturer customer service service. SR #7740985413"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Springfield, MA 01129
Jorden
Job Details:
02/19/2025
"Arrived and installed valve assembly, tested fine."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Hampden, MA 01036
Jorden
Job Details:
02/19/2025
"Arrived and installed harness, tested fine."
We serviced a
LG DRYER
Model DLEX5780WE
Near East Longmeadow, MA 01028
Jorden
Job Details:
02/19/2025
Arrived and customer claimed sometimes it drys fine and others it doesnt. Found customer using sensor cycles and having trouble with timing. Verified unit heats fine but found a long vent run. Customer education on how to properly utilize cycles and the difference between sensor & timed dry. Advised customer to adjust venting. Unit tests fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Rock Hill, SC 29732
Mitch H.
Job Details:
02/19/2025
"Removed ice maker assembly. Replaced ice maker and changed harness. Removed and replaced valve. Reinstalled, tested, ice maker cycled and filled properly."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Denver, NC 28037
Ryan S.
Job Details:
02/19/2025
"Returned to install new control board. Ran diagnostic , all tests passed. Ran quick dry and verified proper operation."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ02
Near Lake Wylie, SC 29710
Mitch H.
Job Details:
02/19/2025
Checked and found drawer slides sticking and not allowing door to open and close properly. Ordering drawer slides. Customer would like to be called to schedule return visit.; ordrng 1 W11668671 (Drawer slides)
We serviced a
MAYTAG WALL OVEN SINGLE
Model MOED6030LZ01
Near Iron Station, NC 28080
Ryan S.
Job Details:
02/19/2025
"Returned and installed parts ordered . Ran. Air on both ovens. After 2 mins f8e1 error code returned. Called techline again. Double checked several things while on hold . Has continuity through harness to both fans with no shorts to ground. No obstructions around fans or fan areas to prevent airflow. Unit has proper voltage. Went over details with techline. Sr#7740723543, unit was sent in for review and inform customer to wait for response from Whirlpool or company."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Stanley, NC 28164
Ryan S.
Job Details:
02/19/2025
"Customer complained of pop noise, ran diagnostics no error codes present. Ran service test and when cam changed shifted from agitate to spin or spin to agitate the spring loaded gear pops.informed customer this is normal operation. Looked under unit and found wear in cam teeth, replaced cam due to damage . Probably cam slipping was issue. Verified proper operation after install. ; used 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Meriden, CT 06450
Jimmy R.
Job Details:
02/19/2025
"Tested unit and found control panel not responding on several selections, removed control and tried to clean ribbon cable but same issue no response. Unit is going to need new control panel part number 74005742 witch is no longer available also main cntrl board part number 74005731 witch is no longer available. Advised customer parts are discontinued and someone will be in contact with them on further actions"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Granby, CT 06060
Mike K.
Job Details:
02/19/2025
"Unit is under 1yr wp warranty per service bench. Complaint of not running, said it made a growling noise but nothing else. Started cycle and unit drained, filled and went into wash , verified spray arm movement. Cancelled and drained fine. Ran diagnostic cycle and went through cycles fineF9e2, f8e4, drain issue/overflow. Unit running through cycle and draining fine in testing, likely had water in overflow from suds/dish placement, but has since evaporated and now working. Showed how to access tray and have tips on usage"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ0
Near Agawam, MA 01001
Mike K.
Job Details:
02/19/2025
"Senior living complex.F5e1 only error in history, lid switch fault. started a cycle for me set to mixed and filled to deep water level fine. Lower unit looks fine. Ran diagnostic cycle fine. Lock operational , ran drain and spin and again unit is locking/ unlocking fine. No problem found at this time. Collected for service call only via cc"
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW3
Near Amherst, MA 01002
Jorden
Job Details:
02/19/2025
"Arrived and found error codes F2E1 (stuck key), F7E1 (basket speed fault), F1E2 (motor control fault) and F0E2 (over suds) stored in system, cleared codes. Auto test mode showed the capacitor isnt providing the motor with enough power to turn the basket and making a distinct humming. Unit needs new capacitor. Customer is undecided."
We serviced a
WHIRLPOOL DRYER
Model WED5800BW0
Near Springfield, MA 01119
Jorden
Job Details:
02/19/2025
"Arrived and found high limit thermostat open. Verified heater not grounded and it cycles power when changing the temp settings (shuts off quickly on low and stays on longer when hotter settings selected) but found venting not clear, advised customer to clean venting before running unit to avoid fuse opening again. Unit tests fine. ; used 1 279973 (THERMAL KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model JES5580AAB
Near Middletown, CT 06457
Jimmy R.
Job Details:
02/19/2025
"Tested unit and found control panel not responding on several selections, removed control and tried to clean ribbon cable but same issue no response. Unit is going to need new control panel part number 74005742 witch is no longer available also main cntrl board part number 74005731 witch is no longer available. Advised customer parts are discontinued and someone will be in contact with them on further actions"
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Lancaster, SC 29720
Jonathan J.
Job Details:
02/19/2025
Complaint not washing not drying I found unit is actively leaking water on customers floor. I found unit will need sump assembly and control as well as heater. Customer declined repair today to fix leak issues and drying performance issues. Is going to look at replacement.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kershaw, SC 29067
Jonathan J.
Job Details:
02/19/2025
"F7e6 I found harness, broken, spliced harness back together found motor still has no reverse rotation only forward found spark mark on frame where black wire had ground itself out, causing damage to the control. Unit will also need suspension rods as basket has excessive bounce to it. ; rqstng P&A on 1 W11603810 (Control) and 1 W11652038 (Harness) and 1 W10780045 (Suspension rods) and 1 W11481722 (Shifter) and 1 W11239857 (Belt) and 1 W10890624 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Marshville, NC 28103
Jonathan J.
Job Details:
02/19/2025
Complaints noise and am concerned it is the compressor. I found noise is normal noise vibrational noise caused freezer evaporator fan motor noise does go away when doors opened. Noise is due to wind fan speed reaches speed 67 makes vibrating noise. Then when it goes to eat is quiet speeds one through five are also quiet as well. Motor has an eight speed variable speed setting. no additional issues found at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Monroe, NC 28110
Jonathan J.
Job Details:
02/19/2025
"Complaint washing machine is not draining the water out of the machine. Will not wash just flashes. I found error code F9e1 I cleared error code found wiring harness was broken. Going to drain pump. Replaced harness tested operations no further issues found with washing machine at this time. Performed a calibration procedure on the control before departure unplugged, washing machine and reset control as well. No further issues found. no leaking occurring; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Monroe, NC 28110
Jonathan J.
Job Details:
02/19/2025
Complete dishwasher is not getting hot anymore since last visit. I found 71 error code. Heater disabled due to incoming water temperature being too cold after multiple attempts disabling heater water heating problem must be corrected or heater will disable itself again. No further issues found with dishwasher at this time. All operations are working properly. Heater is reading 397?F. after diagnostic cycle.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Charlotte, NC 28215
Johnny
Job Details:
02/19/2025
Replaced heater element. Cx verified heat now. Unit working as designed. ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Charlotte, NC 28269
Johnny
Job Details:
02/19/2025
Tighten screws on freezer door handle.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS3
Near Worcester, MA 01606
Glenn
Job Details:
02/19/2025
Complaint dispenser not opening found the solenoid was not attached to the lever that opens the door Replaced dispenser tested all ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Vernon, CT 06066
Gary V.
Job Details:
02/19/2025
"Installed Gearcase and other misc parts, ran diagnostics test and tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS1
Near Manchester, CT 06042
Gary V.
Job Details:
02/19/2025
"Inspected and found inlet valve leaking, attempted to shut water supply off but supply valve under sink is seized. And informed customer about plumbing problems. Will submit estimate and call for return date. ***Return date needs to be scheduled after plumbing problems are resolved***; rqstng P&A on 1 WPW10158389 (Inlet valve)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Attleboro, MA 02703
Aimee Z.
Job Details:
02/19/2025
"Cust covered work area with piece of linoleum. There complaint water in tub when not in useTested water valve is shutting off, I filled to test the float is working . Found water not draining fully its gurgling up garbage disposal. There was food in garbage disposal . Turned on to clear the disposal and re filled with water and drained out fully. Advised Cust to have drain cleaned too and grease build up"
We serviced a
MAYTAG WASHER
Model MVWP585GW0
Near Shrewsbury, MA 01545
Glenn
Job Details:
02/19/2025
Complaint wash leaked and damaged ceiling below. I ran a wash cycle and a drain cycle no leaks found and then a calibration control cycle still no leaks. The only thing that was at some point leaking was the hot water connection hose on the back see pics of water marks from a leak. Unable to verify a leak at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Shrewsbury, MA 01545
Glenn
Job Details:
02/19/2025
"Found broken harness replaced harness and added harness clip tested all ok ; used 1 W11643701 (HARNESS LOWER), and 1 w11755726 (CLIP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Charlotte, NC 28278
Clinton
Job Details:
02/19/2025
The hinge I believe is worn out it causing the door to the frame to soon not allowing door to close properly Custer has to force it shut. The top latch also broke base on previous tech he installed ne latches I as well used truck stock latch ; ordrng 1 WPW10310366 (Hinge)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Auburn, MA 01501
Glenn
Job Details:
02/19/2025
Found faulty drain pump replaced part from truck stock tested all ok ; used 1 W11399437 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Fort Mill, SC 29715
Clinton
Job Details:
02/19/2025
Installed coupler and drier filter. Used nitrogen to leak test all joints and evaporator. No leaks detected anywhere. Psi to 250 nothing seen. Charged system to low side 6 psi high side 135. Leaving unit developed full frost pattern after full charged. Left compressor and evap with customer
We serviced a
FRIGIDAIRE REFRIGERATOR FDB
Model FG4H2272UF
Near Belchertown, MA 01007
Chris B.
Job Details:
02/19/2025
Before replacing the UI found part that needed to be ordered with all parts in hand. Will order for approval.; rqstng P&A on 1 5304527898 (Overlay)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ware, MA 01082
Chris B.
Job Details:
02/19/2025
Replaced all parts and ran calibration and diagnostic cycle. All running normal.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Charlotte, NC 28202
Clinton
Job Details:
02/19/2025
F1e1 error unit has a failed motor. Rest power to u it started u it motor would not turn unless started by had then would run. Unit has full light failed motor order motor and blower wheel; ordrng 1 W11327190 (Blower) and 1 W11234001 (Motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Charlotte, NC 28202
Clinton
Job Details:
02/19/2025
Unit has 4 3 error unit need sump pump. Part was not delivered to me will need. Part was no delivered to me will need part ; schdld next appmnt for 2/27 THU PM
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS03
Near South Windsor, CT 06074
Gary V.
Job Details:
02/19/2025
"Inspected and found unit faulting on f6e1 for magnetron failure, per pointer both inverter and mag needs to be replaced, will submit estimate and call for return date.; rqstng P&A on 1 W11346197 (Magnetron) and 1 W11325604 (Inverter board)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Windsor, CT 06095
Gary V.
Job Details:
02/19/2025
"Inspected and found door misaligned, and adjusted and tightened, cycled, tested fine."
We serviced a
WHIRLPOOL WASHER TL
Model MVW6500MW0
Near Windsor, CT 06095
Gary V.
Job Details:
02/19/2025
"Inspected and found squeak noise coming from belt, replaced with new belt and cycled, tested fine. Purchase date dated 90 days from issue date.; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Windsor Locks, CT 06096
Gary V.
Job Details:
02/19/2025
"Inspected and found drain system clogged with debris thru drain hoses, foreign debris not covered by service plan, quoted for drain hoses to be replaced, she will call if wants repaired."
We serviced a
MAYTAG WASHER TL
Model mvw5430mw0
Near Enfield, CT 06082
Gary V.
Job Details:
02/19/2025
"Inspected and found inlet valve stuck open causing unit to fault and not proceed thru wash or rinse, will order new valve and return.; ordrng 1 W11513255 (Inlet valve)"
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KSRJ25FXBL04
Near Somers, CT 06071
Gary V.
Job Details:
02/19/2025
"Inspected and found loose connection at water coupler connections and filter connections, adjusted and tightened, cycled and still has leak, needs water elbow connection. Will order and return. Balance due, part 34.99, and 90.00 labor. Scheduled for next Thursday am slot.; ordrng 1 WPW10271543 (Water connector elbow)"
We serviced a
WHIRLPOOL WASHER TL
Model wtw5005kw0
Near Westfield, MA 01085
Mike K.
Job Details:
02/19/2025
"Complaint of being too wobbly. Found suspension ok, unit not level, adjusted and better. Basket itself is wobbly. Agitator screw will not come out with impact drill, unit will need agitator broken out. Quoted for hub/agitator replacement and will think it over, collected for service call only"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDF510PSM0SS
Near Franklin, MA 02038
Aimee Z.
Job Details:
02/19/2025
Cust complaint was when starts trips breaker. Confirmed thatCheck power 0 volts white to ground 120 b/wTook off wire connection and re installed and checked molex was tight Started and test fill wash and drain There was a loose connection by block
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF0
Near Franklin, MA 02038
Aimee Z.
Job Details:
02/19/2025
Installed new main conteol and ui completeCode gone
We serviced a
MAYTAG WASHER TL
Model MVW6200KW2
Near Worcester, MA 01603
Glenn
Job Details:
02/19/2025
Found bearing failure repair declined the repair cost would be more than a new machine
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW2
Near Oxford, MA 01540
Glenn
Job Details:
02/19/2025
Found error codes 8/1 long fill 2/1 stuck key. Ran automatic test mode found only one water hose is getting water to the washer causing the error code. Plumbing needs to be fixed customer instruction.