We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AE00
Near East Hartford, CT 06118
Ruben C.
Job Details: 05/07/2024
"7738982768 rechecked unit keeps blowing fuse for microwave would need 4 door switches and fuse cust not willing to pay for further parts want a refund minus serv charge used a fuse from truck ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Farmington, CT 06032
Ruben C.
Job Details: 05/07/2024
Replaced water valve and installed belt ran diagnostics normal spinning normally agitating normal both water are working ran quick wash tested normal; dspstn on spec-tagged invntry: 1 WPW10006384 BELT
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near West Hartford, CT 06107
Ruben C.
Job Details: 05/07/2024
7739000440 checked unit switch on left had to be adjusted after installing latches unit is now installed and working normal tried at least 8 times while unit installed called techline to document
We serviced a
FRIGIDAIRE WASHER
Model EWFLS70JSS1
Near Avon, CT 06001
Ruben C.
Job Details: 05/07/2024
Checked unit found rear bearings making noise would need rear drum and basket two men and shipping for parts and labor informed cust has 7 days gave cust estimate for drum and basket
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Avon, CT 06001
Ruben C.
Job Details: 05/07/2024
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW00
Near Mansfield, CT 06250
Amanda R.
Job Details: 05/07/2024
Cooled for a day or two then lost complete cooling need time to nitrogen test it door gasket is ripped ; ordrng 1 W10769822 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Newington, CT 06111
Jeremy B.
Job Details: 05/07/2024
"Washer lid locked and not powering on. Found 120vac at board but no output. Door lock and strike broken needs new. ; rqstng P&A on 1 W11394572 (Lid lock) and 1 W11457841 (Strike) and 1 W11419051 (Control) and 1 W11478525 (Control panel), dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"
We serviced a
MAYTAG WASHER
Model MAV208DAWW
Near Newington, CT 06111
Jeremy B.
Job Details: 05/07/2024
"Washer not draining and making squeaking noise. The belt is very worn and transmission slipping internally. Will need new belt, drain pump, and transmission. The transmission is NLA; dspstn on spec-tagged invntry: 1 WP35-6780 DRAIN PUMP"
We serviced a
WHIRLPOOL DRYER
Model MEDB855DC4
Near Cromwell, CT 06416
Jeremy B.
Job Details: 05/07/2024
Replaced drum and tested all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near York, SC 29745
Mitch H.
Job Details: 05/07/2024
Checked and found evaporator coil frozen restricting airflow. Not yet affecting freezer. Requesting P&A for defrost heater and control.; rqstng P&A on 1 W11566851 (Control) and 1 W11650660 (Defrost heater)
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS05
Near Huntersville, NC 28078
Robert A.
Job Details: 05/07/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Huntersville, NC 28078
Robert A.
Job Details: 05/07/2024
"Cx complaint that the unit is leaking gas. I inspected the unit to confirm the complaint. I used my gas detector and tested all burners and the oven. All ignite fine with no issues. With my gas detector I did not find any obvious leaks, however the RF burner took much longer to read no leaks after the gas was turned off. The unit needs a new manifold to resolve the issue. I quoted the cx for the repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Charlotte, NC 28269
Robert A.
Job Details: 05/07/2024
Cx complaint that the unit is leaking water. I inspected the unit to confirm the complaint. I found the water leaking from the drain pump. The drain pump is sitting crooked. I corrected the drain pump position and tested the unit for the cx. The unit is working as designed. The entire mobile home came with the appliances in it. The mobile home was delivered 12/2023. I took a photo of the proof of purchase.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near East Hampton, CT 06424
Jeremy B.
Job Details: 05/07/2024
Customers complaint is that refrigerator making gurgling swishing noise. Was able to adjust the filter drier to that the cap tube is on top and pitched at ab45 degree angle. Adjusted cap tube at evaporator. Noise is normal expansion and equalization noises.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Watertown, CT 06795
Jimmy R.
Job Details: 05/07/2024
"Checked over unit and found customer having issue with machine banging and not completing a cycle. Found clothes in unit off balance causing tub to bang and shut off advised customer clothes need to be evenly placed so machine can spin properly advised doing even weighted items will help with unit spinning out, machine is operating properly with no issues its all about how its loaded and cycles selected. Let unit run with clothes and showed customer unit will ball up and go out of balance showed how to adjust and run again also showed to use the cycles needed for clothing not just the quick wash for everything. Unit is operating properly and no issues all issue are due to loading"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Charlton, MA 01507
Gary V.
Job Details: 05/07/2024
"cycled unit thru 2 cycles, heavy and normal cycles, did not detect any failures or problems, unit working as designed."
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Waterbury, CT 06704
Jimmy R.
Job Details: 05/07/2024
Tech was assigned as a helper;
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Enfield, CT 06082
Gary V.
Job Details: 05/06/2024
"Inspected and found wash pump worn out, quoted and they will call."
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ5
Near Tolland, CT 06084
Amanda R.
Job Details: 05/06/2024
The inner door glass shattered the bigger rack fell with roast on it dosent fit liner correctly ; ordrng 1 WPW10289145 (Rack) and 1 W11339500 (Glass)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ06
Near South Windsor, CT 06074
Amanda R.
Job Details: 05/06/2024
Customer needs to reschedule
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Kings Mountain, NC 28086
Ryan S.
Job Details: 05/06/2024
"Customer complained of screeching noise. Found pully wheel bad. Quoted 297$ replaced pully, drum rollers and belt. Ran unit after and let customer hear screeching noise gone, unit heating and running properly. Verified proper operation. Collected via card. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB04
Near Washington, CT 06793
Jimmy R.
Job Details: 05/06/2024
"Installed new door assembly and heated door gasket so unit would seal and close properly, wile installing door noticed that the lower kick for opening the door with ur foot was to far forward hitting the door when closing, adjusted step and unit is sealing and working to factory specs"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Waterbury, CT 06710
Jimmy R.
Job Details: 05/06/2024
"Tested dryer and found unit running but would not heat up on any cycle, checked voltage to terminal block and 120v on each leg present 240v acrossed. Removed front panel and checked thermal fuses and heater found heater faulty causing issue, replaced heater and unit is now running and operating to factory specs ; used 1 WP3387747 (Element) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Somers, CT 06071
Chris B.
Job Details: 05/06/2024
Complaint that the unit from time to time will shut down and they have to do a hard reset. Found ribbon harness wire has signs of burnt causing it to glitch on the board. Customer has to do a reset every time. Customer asked for Chris to return. ; ordrng 1 W11545876 (Control Board) and 1 W11192682 (Control LED)
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Palmer, MA 01069
Chris B.
Job Details: 05/06/2024
Replaced all parts and ran all cycles and unit working properly. Noe error codes present.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VS2
Near Westfield, MA 01085
Mike K.
Job Details: 05/06/2024
"Fans runnng, compressor is not, trys running for about 20 seconds, loudly, does not turn over.Quoted for sealed system/ compressor replacement.Capacitor good at 12.2uf. Quoted for sealed system, denied. Collected for service call only"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Manchester, CT 06042
Jeremy B.
Job Details: 05/06/2024
"Customers complaint is washer keeps spinning and never stops. Ran test and found faulty actuator and belt making abnormal noise. Replaced belt and actuator tan calibration then self test all checks ok. ; used 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Hartford, CT 06112
Chuck M.
Job Details: 05/06/2024
"Customer complaint is that ice maker was not working and freezer door would not close. Found shut off arm off ice maker. Ice buildup in freezer and screw backed out of slide. Cleared ice, tightened screw and put shut off arm back on ice maker. Advised customer to allow time for unit to stabilize and reach proper temperature and ice production."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Charlotte, NC 28269
Robert A.
Job Details: 05/06/2024
Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found an error code: f7e4. I cleared the code and checked the slider. I found the slider magnet separated. I replaced the slider with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W10734521 from stock
We serviced a
KITCHENAID RANGE
Model KFGC558JSS05
Near Cornelius, NC 28031
Robert A.
Job Details: 05/06/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED6500XW0
Near Attleboro, MA 02703
Aimee Z.
Job Details: 05/06/2024
Found the pully worn. Needs a tune upReplaced tune up kit completeAlso need to replaced and tin tape new vent filled with lint; used 1 4392065 (Tune up kit) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Monroe, NC 28110
Jonathan J.
Job Details: 05/06/2024
"Complaint screws, holding door on or stripped out going into frame preventing door from closing properly. I found complaint true found reason was due to customers leaning on door during unloading of washing machine. I swapped door to open the other way so that that is no longer an issue.adjusted door tested operations. No additional issues with dryer today."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bristol, CT 06010
Ruben C.
Job Details: 05/06/2024
Checked unit found some water in flood tray cleared water and ran cycle did not see any leaks could have been too tall plate stopping arm also adjusted legs was leaning forward slightly
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kings Mountain, NC 28086
Ryan S.
Job Details: 05/06/2024
"Returned to install parts ordered. Installed gearcase, cam, actuator, and Washplate. Installed all parts and reassembled unit. Ran service mode and all functions working as designed and no noise present. Ran auto test mode verified proper operation."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near East Granby, CT 06026
Gary V.
Job Details: 05/06/2024
"Install parts listed, and cycle tested fine.; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE and 1 W11449841 GEARCASE"
We serviced a
SAMSUNG RANGE ELECTRIC
Model NE58R9311SS/AA
Near Manchester, CT 06040
Amanda R.
Job Details: 05/06/2024
Red wire missing from left bake element needs to be reattached
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near East Hartford, CT 06118
Amanda R.
Job Details: 05/06/2024
Evaporator drain clogged with ice cleared ice and drain and modified duck bill
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Suffield, CT 06078
Gary V.
Job Details: 05/06/2024
"F6e3, f1e2,f8e6,f1e1, inspected and found multiple faults and problems, water ring fault, communication fault, main acu fault, motor over voltage fault, customer calling dealer and having unit exchanged. Unit is also in closet where if serviced dryer needs to be lifted out of closet to work on washer."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ellington, CT 06029
Amanda R.
Job Details: 05/06/2024
The outer tub pressure nipple broke off needs tub job ; ordrng 1 W11449840 (Gear case) and 1 W11219115 (Outer tub) and 1 W11510461 (Wash plate) and 1 W11551646 (Nut)
We serviced a
KENMORE MICROWAVE
Model ="721.85033111"
Near Enfield, CT 06082
Gary V.
Job Details: 05/06/2024
"Inspected and found stuck fan relay on control board, part shows nla."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Southampton, MA 01073
Mike K.
Job Details: 05/06/2024
"Unit is under 1yr wp warranty per service bench. Starts but nothing happens, ran drain and spin and received F7e4 after several minutes.Replaced actuator and ran drain and spin fine, ran quick wash through fill and into wash fine.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Enfield, CT 06082
Gary V.
Job Details: 05/06/2024
"Inspected and found debris lodged in coin trap, cleared out and tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH3
Near East Hartford, CT 06108
Amanda R.
Job Details: 05/06/2024
Showed customer how to fill rinse aid reservoir and went over different cycle options for best drying
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Blacksburg, SC 29702
Mitch H.
Job Details: 05/06/2024
"Set 3-way valve to home position, unplugged refrigerator. Removed and replaced compressor and related parts. Charged with nitrogen to 150psi. Allowed to sit under pressure for 15 minutes. No pressure loss. Evacuated nitrogen, pulled vacuum. Weighed in correct charge of 134A. Compressor operating and cooling properly. Advised customer to allow 24 hours for unit to reach proper temperatures."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Gastonia, NC 28052
Ryan S.
Job Details: 05/06/2024
Customer complained unit leaking underneath. Upon arrival ran service mode. No error codes. Ran quick wash and looked for leaks. Found drain pump exit hose leaking due to not being secured. Secured hose. No leaks now. Also found inlet hose has very slow leak. Informed customer to replace inlet valve hoses also. Verified proper operation.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA 15
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/06/2024
Installed right door gasket complete
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Huntersville, NC 28078
Robert A.
Job Details: 05/06/2024
Cx complaint that the unit is not drying clothes. I inspected the unit to confirm the complaint. The unit heats and tumbles but has poor airflow. The flap on the exterior wall of the dryer duct line is not moving at when the unit runs. The cx needs the dryer duct line professionally cleaned to resolve the issue.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS23
Near Huntersville, NC 28078
Robert A.
Job Details: 05/06/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Huntersville, NC 28078
Robert A.
Job Details: 05/06/2024
"Cx complaint that the MW handle is falling off and the oven temp seem incorrect. I inspected the unit to confirm the complaint. I found the MW completely separated on the right side. I secured the handle in its correct position. I preheated the oven to 350 degrees, it reached the set temp within an appropriate time frame (about 12 min). I recommended to the cx to use convect bake for fast preheating and even cooking. The unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Charlotte, NC 28214
Robert A.
Job Details: 05/06/2024
"Cx complaint that the unit is making a loud noise while it runs. I inspected the unit to confirm the complaint. I found the unit heats, tumbles and has decent airflow. I let the unit runs for a few minutes, the noise eventually appeared. The blower wheel makes a loud buzzing noise because the blower wheel is cracked. The unit needs a new blower wheel and motor to resolve the issue. I called WP safety as instructed. I quoted the cx for the repair.Sr7739010842"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Monson, MA 01057
Chris B.
Job Details: 05/06/2024
Complaint that the unit is not cooling properly in the fresh food section. Found bad evap motor. 110v present at the harness wire connector. Will order part for a return visit. Customer asked please for Chris to return.; ordrng 1 W11024089 (Evaporator Fan)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Monson, MA 01057
Chris B.
Job Details: 05/06/2024
Complaint that the unit is not draining nor cycling through properly. Found faulty wire harness. Will order parts for a return visit.; ordrng 1 W11590868 (W11590868)
We serviced a
WHIRLPOOL MICROWAVE
Model WOEC3030LS00
Near Charlotte, NC 28216
Robert A.
Job Details: 05/06/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFS20EVMS13
Near Franklin, MA 02038
Aimee Z.
Job Details: 05/06/2024
Damper is noisy and getting stuck when should be open Also thermistor says good Cleaned condensor coilsFreezer running at 11And fridge at 50Cwa on repair
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Sharon, MA 02067
Aimee Z.
Job Details: 05/06/2024
Pcb. Error codeFound the drain hose fell down no loop. Explained to cust needs to stay 12 to 40 inches above garbage disposal.Drained in bucketRinsed filter found strong food smell from dishwasher advised to clean garbage disposal and dishwasher with cleaner.Ran dishwasher and drain few times drained every timePump test 5 ohms.The problem was drain loopIf persist problem is the main control
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Manchester, CT 06040
Jeremy B.
Job Details: 05/06/2024
Ran diag found off balance error code. Ran calibration then self test and then had customer start a load and demonstrated proper agitation. Customer must make sure load is balanced of load isnt balance the washer will try to repeat the rinse cycle 3 times and if not successful it will just drain the water and not spin. Cant duplicate any problems. Please charge customer service cal fee. This isnt a rework
We serviced a
WHIRLPOOL REFRIGERATOR
Model Krmf706ess05
Near Fort Mill, SC 29707
Mitch H.
Job Details: 05/06/2024
Tested and confirmed issues. Found pantry control and harness not working properly. Ordering harness and control. Checked part availability and scheduled return for 5/10 AM.; ordrng 1 W11170612 (Harness) and 1 WPW10769076 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fort Mill, SC 29707
Mitch H.
Job Details: 05/06/2024
"Removed and replaced ice maker and ice box fan. Reassembled, ran all diagnostics tests for ice maker, fan and fill valve. All tested correctly and operating properly. Advised customer to allow up to 72 hours for full ice production.; dspstn on spec-tagged invntry: 1 W10846539 FAN and 1 W11658802 ICE MAKER"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Unionville, NC 28110
Jonathan J.
Job Details: 05/06/2024
"Complaint washing machine is not filling with water on cold wash. I found cold water valve has completely failed is not opening at all. I also discovered gearcase is also leaking oil all over floor also lid is also broken preventing lid from closing properly leading to error codes latch failure to start a cycle I found error codes, F3e2 f0e4 f5e2 f8e1 f2e1 . Unit will need gearcase slider rotor. Also will need water inlet valve assembly and a lid to fix customer declined repair today is going to look at replacement options not cost-effective to repair for customer."
We serviced a
MAYTAG WASHER
Model MVWC300BW1
Near Hartford, CT 06105
Chuck M.
Job Details: 05/06/2024
Customer complaint is that washer does not wash properly and makes clicking noise. Also washer goes off balance. Found actuator faulty and suspension rods worn. Ordered actuator and suspension rods. ; ordrng 1 W10780045 (suspension) and 1 W10006355 (actuator)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Hartford, CT 06106
Chuck M.
Job Details: 05/06/2024
Customer complaint is that washers lid was not locking. Ran diagnostics and found error codes F5e2 lid lock fault. F5e3 lid unlock fault. Tested lock and confirmed lock was faulty. Replaced lid lock and tested. Washer checked ok. ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near West Hartford, CT 06107
Chuck M.
Job Details: 05/06/2024
Replaced latch and springs. Tested multiple times and showed customer it works.
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Waterbury, CT 06710
Jimmy R.
Job Details: 05/06/2024
Installed all new parts and ran unit threw a heating cycle unit is now heating up and all operations working to factory specs ; dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC
We serviced a
WHIRLPOOL COOKTOP
Model WFE505W0JS3
Near Gastonia, NC 28052
Ryan S.
Job Details: 05/06/2024
"Customer complained unit has a lot of cracks. Upon arrival found unit had a lot of tiny surface scratches. Found all scratches were superficial and not cracks through the glass. Could feel with fingernail the scratches. Checked the bottom of her pans to check for burrs in metal. Could not find any burrs but Informed customer that they are indeed scratches and not cracks. This would not be a covered repair and she would have to pay for the glass top if she wanted repair. Customer kept saying. That she barely uses the oven and has no idea how it would be scratched thought it was heat related cracks Informed customer cracks go all the way through glass and these scratches are only on the top surface of the glass, can not feel on underside of glass. Informed customer last glass was defective and had tiny bubble in glass that caused heat related crack, issue wasnt from faulty oven or burners, issue was just with last cooktop which was replaced. All burners were tested. Customer didnt agree left call. Informed her if called again she will have to pay to come out. Called tech line to report findings. Tech line agreed with findings and documented issue. Sr#7739030266"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 05/06/2024
Found defrost drain clogged. Cleared and all checks ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 05/06/2024
Installed new pump and bellow tested found no leaks all checks ok ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW and 1 W11458345 DRAIN PUMP
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Middletown, CT 06457
Jeremy B.
Job Details: 05/06/2024
Installed new timer and kmob all checks ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Monroe, NC 28110
Jonathan J.
Job Details: 05/06/2024
Complaint washing machine making a grinding noise. I found hub striped out I found Gearcase leaking oil I found washplate lower agitator spline is also striped out will need Gearcase and all associated parts on lower end due to it being saturated in gear oil. No further issues found at this time. ; ordrng 1 W10324651 (HUB) and 1 W10721967 (CAM KIT) and 1 W11212745 (Actuator) and 1 W11213879 (Belt) and 1 W11222082 (Motor) and 1 W11454738 (Gearcase) and 1 W11418231 (Agitator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 05/06/2024
Complaint have to defrost unit every 2 months unit making loud noises. Called whirlpool was instructed to Check s trap drain to make sure its holding water and seal cabinetry liner with silicone to help with humidity intrusion whirlpool tech line file number 7739028910. Also Replace control heater and thermistor if issue still persist it is due to environmental circumstances unit is located in. Not due to unit itself. I will follow techline instructions upon return visit. I instructed customer to unplug unit and allow unit to naturally defrost over the next 3 days leaving freezer door open. ; ordrng 1 W11595220 (Control) and 1 W11579349 (Heater) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ4
Near Gastonia, NC 28056
Ryan S.
Job Details: 05/06/2024
Customer complained of hole in microwave. Found wave guide cover had hole melted in it. Found unit still working. Called safety. Safety said they will give parts and labor authorisation to repair. Part already ordered. Informed customer office will call when part comes in to schedule return call. New authorization # W1b4tr1wpl1; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Iron Station, NC 28080
Ryan S.
Job Details: 05/06/2024
"Returned to replace door trim, hinges and brackets. Installed parts and door now operating properly, showed customer. Took picture."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Iron Station, NC 28080
Ryan S.
Job Details: 05/06/2024
Retuned to install new acu and thermistor. Installed parts and ran sense dry and added wet cloth to sensor. Unit added time instead of reducing to 2-5 min. Unit now sensing wet clothes. Verified proper operation.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Middletown, CT 06457
Jeremy B.
Job Details: 05/06/2024
Dishwasher not cleaning. Found error code F4E3( motor fault) machine fills but motor hums. Replaced motor sump assy and ran self test all checks ok!.; used 1 W11025157 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Newington, CT 06111
Chuck M.
Job Details: 05/06/2024
Replaced lid strike and tested. Checked ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Newington, CT 06111
Chuck M.
Job Details: 05/06/2024
Customer complaint is that dishwasher makes 3 snapping noises during final 1 hr and 4 minutes of wash cycle. Confirmed snaps and called techline. Was told that noise is solenoid snapping and is operating normally. SR#7739027942
We serviced a
ELECTROLUX DRYER
Model ELFE422AW00
Near Simsbury, CT 06070
Ruben C.
Job Details: 05/06/2024
Checked unit found cust had not dump out water in reservoir and vent was not clean cust just moved in did not know it was a ventless dryer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Bloomfield, CT 06002
Ruben C.
Job Details: 05/06/2024
Checked unit found drain hole frozen over cleared ice in freezer section and cleared drain oulet behind unit tested operation normal
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newington, CT 06111
Ruben C.
Job Details: 05/06/2024
Checked unit could not get into diagnostic on control buttons not responding ordering control ; ordrng 1 W11513246 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near New Britain, CT 06053
Ruben C.
Job Details: 05/06/2024
Checked unit found not going into defrost on its own ordering control thermistor and diffuser; ordrng 1 W11380595 (Diffuser) and 1 W11546690 (Control) and 1 W10316760 (Thermistor)
We serviced a
WHIRLPOOL WALL OVEN
Model WOS52ES4MZ00
Near New Britain, CT 06053
Ruben C.
Job Details: 05/06/2024
Replaced latch tested operation no more error for latch and unit is heating normally ran cycle to 400 degress left harness with cust
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 05/06/2024
Complaint not washing not draining I found pump has low water pressure during wash cycles found door gasket leaking by also found error codes 9-1 diverter error 10-2 dispenser error I cleared error codes. Am ordering motor sump assembly And control and door gasket. Dispenser operation is normal no issues drain pump is operating as well. Pump sump not pushing water hard motor sounds like its running at max rpm. ; ordrng 1 W11416362 (Sump assembly) and 1 W11483553 (Gasket) and 1 W11410066 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 05/06/2024
"Complaint washing machine leaking during usage, especially when washing heavy loads no other complaints mentioned. I found error codes F5e2 lock error f8e1 no fill long fill f0e5 out of balance f0e2 over suds f9e1 long drain. I cleared codes. I placed unit into diagnostic cycle after finding multiple holes six to be exact in door gasket. Replaced door gasket found drain hose was pinched at the boot were it attaches to washer. I adjusted hose no additional issues found washing machine is draining water out fine and filling with water just fine. All three valves are working with no issues. No further issues found at this time.; used 1 W11314648 (BELLOW) from stock"
We serviced a
GE REFRIGERATOR
Model PSS25MGNABB
Near Enfield, CT 06082
Gary V.
Job Details: 05/06/2024
"Installed new evap fan and cycled and unit started cooling, please allow 24-48 hours for temps to regulate."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Rocky Hill, CT 06067
Amanda R.
Job Details: 05/06/2024
Water tube for dispenser broken ; ordrng 1 WPW10386778 (Tube)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Columbia, CT 06237
Amanda R.
Job Details: 05/06/2024
72 wash motor failure throwing error needs sump assembly ; ordrng 1 W11460946 (Sump)
We serviced a
MAYTAG WASHER
Model MVWC350AW0
Near Columbia, CT 06237
Amanda R.
Job Details: 05/06/2024
Miscommunication thought it was 29$ for me to come out and diagnose unit explained it is 129$
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Simsbury, CT 06089
Chuck M.
Job Details: 05/06/2024
Customer complaint is that dryer was not starting. Found door switch broken. Replaced door switch and tested. Dryer checked ok. ; used 1 WPW10569603 (DOOR SWITCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Farmington, CT 06032
Ruben C.
Job Details: 05/06/2024
Rescheduled service for tomorrow; dspstn on spec-tagged invntry: 1 WPW10006384 BELT
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Springfield, MA 01108
Mike K.
Job Details: 05/06/2024
"Unit is under 1yr wp warranty per service bench. Freezer gasket has come loose. Added silicone to gasket track and reinserted, also filled up n gap between liner and casing in freezer area; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Chicopee, MA 01013
Mike K.
Job Details: 05/06/2024
"Unit is under 1yr wp warranty per service bench. Unplugged on arrival, plugged in and n and unit was in manual drain.Previous tech found a f3e1 pressure system fault. After completed manual drain found f3e1 and f8 e1errors in history. Cleared. Ran service test fine. Repeating pressure failures ordering control and pressure tube.; ordrng 1 W11608056 (Control) and 1 WP353244 (Pressure hose)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Bolton, CT 06043
Jeremy B.
Job Details: 05/06/2024
"Drilled off rotor and replaced gearcase, rotor , stator, and slider. Ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Springfield, MA 01151
Chris B.
Job Details: 05/06/2024
"Replaced all parts and washer running normal. Showed customer no more noises present on the washer.; dspstn on spec-tagged invntry: 1 W11454741 GEARCASE and 1 WP389140 BLOCK,DRUM"
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Springfield, MA 01118
Chris B.
Job Details: 05/06/2024
Complaint that the unit is making noises while turning. Found outside vent clogged and belt and tensioner cleared out of debris. Verified blower and is in good state. Dryer running normal. No parts needed to replace.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Rock Hill, SC 29732
Mitch H.
Job Details: 05/06/2024
"Confirmed purchase date and took picture of receipt. Tested and checked dryer operation, all components operating properly. Removed front and lint chute. No excessive buildup and blower wheel tight and operating properly. Checked outside where vent exits house, very little airflow. Advised customer that they need to have vent checked. Dryer operating as designed."
We serviced a
AMANA REFRIGERATOR
Model ABB2224BRW00
Near Waterbury, CT 06705
Jimmy R.
Job Details: 05/06/2024
"Checked over unit and found freezer leaking water from left side corner, checked freezer compartment and found ice building up on bottom due to drain clogged. Removed ice checked drain found drain tube clogged with Crud blocking water flow to drain pan making it over flow out of the front on unit. Cleared ice and dabre from line ran hot water thew and unit is now working to specs"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 05/06/2024
"Tested unit and found when running dryer unit would make a loud scraping and whining noise, checked drum and found no issue not rubbing removed rear panel and checked blower wheel and found insulation that goes around power cable had come unstuck and was hitting blower wheel making noise, removed insulation piece and unit is now running normally and operating to factory specs"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Prospect, CT 06712
Jimmy R.
Job Details: 05/06/2024
"Checked over unit and found when customer would light the broil cycle the ignitor would click several times never lighting then trys again and lights but not lighting the burner in full. Checked over burner and found to much air flow causing it to blow out the flam and never light correctly, adjusted air flow and ignitor heated oven up several times checking and broil is now lighting and working properly."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Enfield, CT 06082
Gary V.
Job Details: 05/06/2024
"Inspected and found f9e1 fault for failed drain pump, also found wash pump noisey and running loud, needs entire wash pump assy, will submit estimate and call with return date.; rqstng P&A on 1 W11416363 (Wash pump assy)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 05/03/2024
Found belt broken causing drum not to turn. Installed repair kit all checks ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Longmeadow, MA 01106
Gary V.
Job Details: 05/03/2024
"Installed main acu and heater, cycled unit and tested fine, getting under 7 total amps with every option running. Circuit breaker is a 30 amp breaker with gfi. If problem persists more than likely a weak circuit breaker and informed customer."