Service History 299 - Advantage Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Oxford, MA 01540

Angel R.

Job Details: 09/20/2023

"Installed parts, tested ok. Instructed customer to open door from the middle going forward to avoid issue from happening."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB5

Near Southbridge, MA 01550

Angel R.

Job Details: 09/20/2023

"Home and unit completely infested with roaches, as soon as I took rear panel off dozens of roaches came out all over the rear of unit. Advised customer to call a pest control person before we install anything. Was unable to get any pictures as I just wanted to get the panel back on and leave.; dspstn on spec-tagged invntry: 1 WPW10181986 SENSOR"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Worcester, MA 01605

Chris B.

Job Details: 09/20/2023

Complaint that the unit would not wash at times. Found error codes F7E9 and F0E3. Found shifter scratched on one Side and theres some oil leaking. After turning the tub Gear case not straight in position making the slider touch on one side all the time. Will order parts for a return visit.; ordrng 1 W11449841 (Gear Case) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC2

Near Springfield, MA 01108

Roger R.

Job Details: 09/20/2023

Installed new lid strike. Checked operation and all okay. ; ordrng 1 W11457841 (STRIKE)

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW1

Near Springfield, MA 01119

Roger R.

Job Details: 09/20/2023

Installed new mLower harness due to broken wires at the pump.

We serviced a

KENMORE REFRIGERATOR

Model ="106.51773510"

Near Windsor, CT 06095

Gary V.

Job Details: 09/20/2023

"Inspected and found no frost pattern, compressor running, but ff compartment evap capillary tube corroded and rotted causing leak behind cabinet liner, unit is not repairable."

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Windsor, CT 06095

Gary V.

Job Details: 09/20/2023

"Installed parts listed and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE , used 1 W11394572 (DOOR LOCK) from stock"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near Suffield, CT 06078

Gary V.

Job Details: 09/20/2023

Sr#7737134157. Called techline again and went thru diagnostics again. Noise filter is most likely causing f9e0 fault and part confirmed by techline is nla. Referred customer to whirlpool customer service per techline.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Springfield, MA 01108

Roger R.

Job Details: 09/20/2023

Installed new refrigerator door with seal. Heated seal as well as used back filler behind seal to get seal to set properly at top left of door. Appears to be sealing correctly now. Allow time for seal to cool before opening the door.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Longmeadow, MA 01106

Roger R.

Job Details: 09/20/2023

Checked unit found no error codes and all functions working normal. Ran diagnostics and calibration cycles. Customer not happy with the unit and did not want to sign off on the visit.

We serviced a

MAYTAG REFRIGERATOR

Model MSD2957AEW

Near Charlotte, NC 28273

Jeff L.

Job Details: 09/20/2023

Found evaporator froze up and not defrosting the heater has just been replaced there was no power coming to heater Will return 9-25-23 pmPart#ADC5988; ordrng 1 ADC5988 (Adc board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Charlotte, NC 28211

Jeff L.

Job Details: 09/20/2023

Found unit in a restriction at drier filter. Removed drier filter and recovered refrigerant then shot with nitro then pulled a vacuum. Changed dryer filter and recharged unit to 4.27 oz of R134a. My gauges are off I tried calibrating them. We should have accurate amount of refrigerant. Unit ran and checked ok; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW1

Near Worcester, MA 01606

Chris B.

Job Details: 09/20/2023

Complaint that the unit at times it runs normal then doesnt run. Ran the first diagnostic cycle and unit ran ok then second diagnostic test would cut off. Verified power is good and no leaks. Pumps are working properly. Verified control board not responding correctly at times. Found cracked toe panel. ; ordrng 1 W11225084 (Control Board) and 1 WPW10526115 (Toe Panel)

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW0

Near East Hartford, CT 06118

Amanda R.

Job Details: 09/20/2023

"F5e3 lid will not unlock f0e5 off balance f2e1 stuck Ui complaint kept running and adding water suspension bad ; rqstng P&A on 1 W11106748 (Ui) and 1 W11130356 (Suspension), states that autho needed"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Hartford, CT 06103

Amanda R.

Job Details: 09/20/2023

Complaint that unit makes a noise twice at the end of cycle the last five or six minutes it makes noise two times uses one hour with no heat dry heard noise 15 minutes into one hour cycle its cleaning good noise happened so quickly sounded like detergent door opening but it was already open and wouldnt make that noise at the end of cycle

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near South Windsor, CT 06074

Amanda R.

Job Details: 09/20/2023

Needs new version of heating element ; ordrng 1 w11537778 (Heater)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Hampden, MA 01036

Roger R.

Job Details: 09/20/2023

Installed new bellows and disperser drawer

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 09/20/2023

I replaced all parts tested operations no additional issues. Found unit is dispensing water into icemaker just fine icemaker cycled fine e0 error code.; dspstn on spec-tagged invntry: 1 WPW10341329 VALVE

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVQ02

Near Monroe, NC 28110

Jonathan J.

Job Details: 09/20/2023

Complaint ice keeps getting stuck in ice maker tray I found tray peeling causing ice to get stuck in tray. I replaced ice maker found harness pin connector black wire had come out of molex Connection. I repaired harness tested ice maker is cycling and operating fine. Heavy frost air leak split liner found at bottom of freezer no repair for issue. ; used 1 WPW10300022 (ICE MAKER) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB2810LDS0

Near Monroe, NC 28110

Jonathan J.

Job Details: 09/20/2023

Customer complained about odor could not see any issues with filter customer can remove easily thought there was as a second filter in unit there is not. No issues advised customer to use a cleaning tab for odor customer declined Any repairs or deep cleaning today.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Monroe, NC 28110

Jonathan J.

Job Details: 09/20/2023

"Complaint, no water entering into dishwasher. Dishwasher is not working properly. I found water valve under sink was turned off. Ran unit through diagnostic cycle. No error codes and fault history. No additional issues found with dishwasher at this time. Heating element is working. Wash pump and motor. Drain pump motor are all working properly. Unit is a new build. Customer has been in home for only two weeks per customer."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Agawam, MA 01030

Mike K.

Job Details: 09/20/2023

"Customer had recordings, Same as previous. Some ticking noises which increase/decrease from n volume and repetitiveness throughout the day.Tested fans, damper, icemaker and verified nothing unusual in their operating noise, sound verified and replicated in compressor test.Called techline. There is a service pointer w11610345. Moving drier/cap tube to limit bubbles. This should improve amount of noise.Drier was already slightly slanted, increased angle and seems to be running quieter, still some knocks, sound seems lesser in volume.Called techline gain, shared photo of new position of drier. Next step would be to replace drier and go with half ounce less refrigerant.Sealed system 2x job. Office to contact to schedule return.; ordrng 1 WPW10143759 (Drier)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESG

Near Southwick, MA 01077

Mike K.

Job Details: 09/20/2023

"Complaint of intermittently fr in rf and leaking. Found ice bin is cracked and looked to not be sealing fully, frost on cubes and icemaker. Found sheet of ice under drawer in rf and clogged drain hose at rear of unit.Cleared drain hose and vacuumed machine compartment. Cleared ice build up under drawer and quoted for ice bin. Saved estimate."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cromwell, CT 06416

Jeremy B.

Job Details: 09/20/2023

Dishwasher intermittently draining. Found pump over heating. Replaced and tested all checks ok. ; used 1 W11497943 (DRAIN PUMP/W CHOPPER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Wethersfield, CT 06109

Jeremy B.

Job Details: 09/20/2023

"Installed new compressor and filter drier. Leak checked and found a leak in the condenser needs new. ; ordrng 1 WPW10487115 (Condenser), used 1 W11506635 (COUPLER 6 NF MS SV) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMW1

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 09/20/2023

Found door squeaking lubed the Khoi he and door now quiet. All checks ok.

We serviced a

WHIRLPOOL DRYER

Model WED99HEDW0

Near Glastonbury, CT 06073

Jeremy B.

Job Details: 09/20/2023

Cleaned coil and checked Natalies repair kit all checks ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Southwick, MA 01077

Mike K.

Job Details: 09/20/2023

"Replaced vent/gasket/deflector, squared unit and secured into cabinet again. Ran on normal cycle fine for ~ 10 minutes with no leaks."

We serviced a

KENMORE REFRIGERATOR

Model ="596.72003016"

Near Farmington, CT 06032

Chuck M.

Job Details: 09/20/2023

Customer complaint is that refrigerator is not cooling. Inspected and found voltage to fan is present but fan is not working. Reordered fan. ; ordrng 1 W11024089 (motor-evap)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near East Hartford, CT 06118

Chuck M.

Job Details: 09/20/2023

Customer complaint is that washer shakes and walk. Inspected and found Gear Case leaking oil. Quoted customer P&L. Customer will buy new.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Rock Hill, SC 29732

Mitch H.

Job Details: 09/20/2023

Checked and started washer in normal wash cycle. Allowed to fill and start agitating. After approximately 5 minutes noticed leaking from center of outer tub where gear case enters. Leaking either from gear case seal or tub. No visible cracks in tub. Ordering gear case and outer tub. Advised customer that tub would ship directly to her and she would need to inspect for damage and call to schedule.; ordrng 1 W11219115 (Outer tub) and 1 W11449840 (Gear case) and 1 2Xtime (2X time)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near York, SC 29745

Mitch H.

Job Details: 09/20/2023

"Removed and replaced user interface. Ran test 57, ice maker cycled and returned to home position correctly. Ran test 45, valve activated and filled properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Manchester, CT 06042

Amanda R.

Job Details: 09/20/2023

Defrost drain clogged with ice build up recommended having front higher then rear so defrost water can go down drain they are going to unplug unit for 24 hours and let defrost because its in commercial setting and we will make sure drain is clear ; schdld next appmnt for 9/25 MON PM

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Bolton, CT 06043

Amanda R.

Job Details: 09/20/2023

Water wont stop entering unit even with unit off needs new valves ; ordrng 1 W11513255 (Valve)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Windham, CT 06256

Amanda R.

Job Details: 09/20/2023

Outlet power correct voltage green light blinking in control everything connected and plugged in needs new controls ; ordrng 1 W11603844 (Ui) and 1 W11583890 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Charlotte, NC 28215

Jeff L.

Job Details: 09/20/2023

Found back panel rattling adjusted panel and put in some more screws into panel. I also took pictures of the damage to the fridge on RH side cannot say for sure that the damages were there prior or during repair. I was not the 1st tech out on job. I cannot remember bumping the countertop that hard. Found loose panel in back tightened ran and checked ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Matthews, NC 28105

Jeff L.

Job Details: 09/20/2023

Found absolutely no voltage coming down to motor. Checked voltage on board we had 124 volts coming out of motor. I did replace motor and control board but needs the harness to make a good repair will reschedule for 9%25-23 amPart#W11283592; ordrng 1 W11591637 (Wiring harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Pineville, NC 28134

Jeff L.

Job Details: 09/20/2023

Put Unit service mode throwing fault code of faulty ice maker and cooling fan. Checked fan and its blowing at very low rpm. The ice maker is on B/O office will call customer when part comes inPart#W11658802Part#W10846539; ordrng 1 W11658802 (Ice maker) and 1 W10846539 (Fan motor)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Stanley, NC 28164

Mark C.

Job Details: 09/20/2023

Customer states unit is setting off the carbon monoxide detector and the fan is running for long periods of time. Customer had the gas company out company states unit is not producing hazardous amounts of carbon monoxide. Instructed customer that the cooling fan runs longer than the heating cycle to expel chassis heat. Unit is fully operational.

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Charlotte, NC 28210

Robert A.

Job Details: 09/20/2023

Ran test mode and found leak from outer tub around drain pump. Possible damage to dp also. Ordering tub and drain pump. ; ordrng 1 W10919003 (Drain pump) and 1 W10371566 (Inner tub)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlotte, NC 28210

Robert A.

Job Details: 09/20/2023

Cust described unit would come on but would not run. Turned unit on and locked....humming sound and no agitate or spin. Bad capacitor pulled from stock and replaced. Unit now running normally. No error codes. Ran diag and also listened for unusual noises per cust. No issues all things were normal. ; used 1 W11395618 (Capacitor) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Charlotte, NC 28215

Robert A.

Job Details: 09/20/2023

"Cust described water in bottom, also dishes not drying. Ran diag no error codes. Cust education on drying performance and using rinse aid unit has plastic tub. Unit ran normally and drains."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Belmont, NC 28012

Ryan S.

Job Details: 09/20/2023

"Called first number and he said he would have someone meet me at the address. Upon arriving no one was there and first number wouldnt pick up after a few calls. Called 2nd number and it was superintendent of build. Unit was an un occupied new build with no power superintendent let me in and unit had different serial number , ended in 84. He didnt know what call was about. Took picture of unit and no issues found. No parts needed."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Charlotte, NC 28273

Ryan S.

Job Details: 09/20/2023

"Customer complained of Lo flo error. Ran diagnostics and found F8e1 f5e3 error codes stored . Ran service mode and when cold valve is energized not much water is dispensed. Turned cold valve on and off at customer wall and checked to make sure water had pressure at home, good pressure detected. found that valve on machine isnt opening all the way intermittently, door lock is working properly and customer had had. Found no issue with door lock. Hot valve is working ok. Ordering cold water valve. Scheduled return call for 9-25-23 pm. ; ordrng 1 W11316256 (Cold valve)"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GP0

Near Fort Mill, SC 29708

Ryan S.

Job Details: 09/20/2023

"Customer complained unit wont run. Ran service diagnostic and found f6e4 . Inspected and found arm to float switch had came loose slightly. Was able to put arm back in place and close up float assembly but assembly is damaged. Ordering float switch, arm and base. Scheduled for 9-25-23 am. ; ordrng 1 WPW10195039 (Switch) and 1 WPW10195037 (Switch arm) and 1 W10873429 (Switch base)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Charlotte, NC 28278

Ryan S.

Job Details: 09/20/2023

"Customer complained of unit drip leaking from front. Ran service mode and no error codes present. Ran quick wash cycle and took off front panel and watched unit run. Noticed unit wasnt level and raised front legs to tilt unit to proper position. Ran unit through quick wash and didnt find any leaks, no gaskets leaks , no leaks under unit. Verified proper operation."

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near Charlotte, NC 28214

Robert A.

Job Details: 09/20/2023

Arrived at cust home no answer at door. Office called left messages and no answer. Office advised to wait we did but no one ever came. ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW3

Near Portland, CT 06480

Jeremy B.

Job Details: 09/20/2023

Installed new console tan test 52 all checks ok.

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Somers, CT 06071

Gary V.

Job Details: 09/20/2023

"Installed new actuator and cycled, tested fine."

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Clover, SC 29710

Ryan S.

Job Details: 09/20/2023

"Customer complained f noise during spin. Inspected and found drum roller bad. Replaced drum rollers, belt and pully from ts. Reassembled and unit now working properly. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Hartford, CT 06106

Chuck M.

Job Details: 09/20/2023

Customer complaint is that dryer is not heating. Tested thermostats and element and all checked ok. Ordered timer and temperature switch. ; ordrng 1 W11050715 (switch) and 1 WPW10185982 (timer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Douglas, MA 01516

Angel R.

Job Details: 09/20/2023

"Tested unit on diagnostics, heating element is working properly as well as wash pump. Seems wax motor is not opening up, will order new vent motor.; ordrng 1 W11649995 (Vent) and 1 W11545539 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS07

Near Marlborough, CT 06447

Jeremy B.

Job Details: 09/20/2023

Natalies new slides. Door now closing properly.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Windham, CT 06256

Jeremy B.

Job Details: 09/20/2023

Helped tech unstack dryer. Notes and parts in other ticket.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Plainville, CT 06062

Ruben C.

Job Details: 09/20/2023

Need to order motor was intending to order on last trip but did not put thru on order could not get shaft off motor seized on motor odering new motor; rqstng P&A on 1 W10822606 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Mooresville, NC 28115

Vincent O.

Job Details: 09/20/2023

Installed new compressor. Pulled vacuum and checked for leaks. Recharged system. Tested and verified proper cooling and operation. All functions check ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model krfc704fps05

Near York, SC 29745

Mitch H.

Job Details: 09/20/2023

Checked and found noise coming from FF evaporator fan. Ordering evaporator cover assembly. ; ordrng 1 W11610999 (Evaporator cover assembly)

We serviced a

WHIRLPOOL DRYER

Model WED8620HC0

Near Wolcott, CT 06716

Ruben C.

Job Details: 09/20/2023

Checked unit did find one roller worn down making noise replaced all parts in kit tested operation normal covered under warranty except for service charge; used 1 4392067 (Roller) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Mooresville, NC 28115

Vincent O.

Job Details: 09/19/2023

Installed new drain pump and spray arm. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W10876537 DRAIN PUMP

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SAYM3

Near Huntersville, NC 28078

Vincent O.

Job Details: 09/19/2023

"Found multiple pieces broken. Wheels broken causing upper rack to fall, track stop broken causing track to slide out, and manifold broken and hanging down. Order and replace parts. ; ordrng 4 WPW10350401 (Wheels)s and 2 WPW10195622 (Retainer)s and 1 WPW10340542 (Manifold)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Southington, CT 06489

Jimmy R.

Job Details: 09/19/2023

"Tested unit and found fridge freezing food still in bins and in shelfs, checked temps and found unit reading 35 degrees In fridge and -2 in freezer ran a diagnostics cycle to check thermistors and found thermistors in fridge reading -17 degrees and freezer reading 0 thermistors in fridge not reading correctly. Will order new cntrl and thermistors ; ordrng 1 W11455229 (Cntrl) and 1 W11040893 (Sensor) and 1 W11679636 (Thermistor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Cheshire, CT 06410

Jimmy R.

Job Details: 09/19/2023

"Checked over unit and found upper wash rack falling down due to wheels broken off of adjusters,replaced adjusters with kit and unit is now working properly ; used 1 W10712395 (ADJUSTER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFM01

Near Waterbury, CT 06708

Jimmy R.

Job Details: 09/19/2023

"Checked over unit and found fridge reading 41 degrees and freezer reading 21 degrees both setting are maxed out and food is not cold, checked compressor and found hot to touch found drawing very little Amps 5 checked frost pattern and found weak very little frost on lower half of evaporator. Will order new compressor and coupler parts tentative p/a ; ordrng 1 W11092625 (Compressor) and 1 W11506635 (Coupler), states that autho needed"

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AB2

Near Waterbury, CT 06708

Jimmy R.

Job Details: 09/19/2023

"Checked over unit and found oven would light and stay lit until it called for heat and it would not light but sometimes it would, checked ignitor and found ignitor had moved away from burner causing it to not spark In the correct location and not light properly. Adjusted ignitor closer to burner heated oven to 350 and let it cycle, unit now operating to specs"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Waterbury, CT 06708

Jimmy R.

Job Details: 09/19/2023

"Checked over unit and found machine had stopped cooling and then started to work again, checked evap and found frosted checked compressor and found super hot to touch and ice building on high side line, compressor is starting to fail kicking off on an overload and then cooling down and coming back on. Will order new compressor kit, coupler parts tentative p/a ; ordrng 1 W10750851 (Compressor) and 1 W11506635 (Coupler), states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Hadley, MA 01035

Mike K.

Job Details: 09/19/2023

"Replaced fr led and all leds working, replaced control and icemaker, verified harvest and fill working.Cs to monitor"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GR9SHKXMQ00

Near Enfield, CT 06082

Gary V.

Job Details: 09/19/2023

Inspected and thermostat broken and part shows nla.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKB0

Near Windsor, CT 06095

Gary V.

Job Details: 09/19/2023

"Installed ui panel and board, cycled, tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Belchertown, MA 01007

Chris B.

Job Details: 09/19/2023

Replaced all parts and unit running normal. Ran diagnostic test and all normal.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Chicopee, MA 01020

Chris B.

Job Details: 09/19/2023

Complaint that the unit is not washing properly. Found bad wash pump. Replaced part and unit running normal. No leaks detected. ; used 1 W11025157 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Worcester, MA 01610

Roger R.

Job Details: 09/19/2023

"Called whirlpool due to unit only partially defrosting. Determined that the sensor was out of acceptable range causing unit to stop defrosting too early. Replaced sensor. Sr 7737360881 ; used 1 WPW10383615 (THERMISTOR,FC) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW0

Near Worcester, MA 01604

Roger R.

Job Details: 09/19/2023

"This unit has an insect infestation, which voids all warrantees did not work on unit"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Fort Mill, SC 29715

Jonathan J.

Job Details: 09/19/2023

Dryer on occasion will take multiple cycles to get closing dry. I inspected everything. Error code was an F4 E3. error code airflow issue. Customer stated issue was very intermittent. Depending on what he has drying says dryer sheets will always get stuck against filter. I suspect that is probably the cause of customers. Airflow issues. I discovered water was settling on filter filter was coated in wax. I cleaned no additional issues found.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Indian Land, SC 29707

Jonathan J.

Job Details: 09/19/2023

"Complaints door is not closing properly open close door error light bulb is not working either. I found F1 E1 error code. I found customer is closing door. Exceptionally light and soft causing open close door. Error code issue to occur. May also be the reason that the micro appliance manager has failed. I am ordering micro appliance manager for F1. E1 error code and lightbulb, no additional issues found or seen in diagnostics. Everything else is working properly. Microwave is also heating as of now. ; ordrng 3 W10886919 (Light)s and 1 W11325786 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Fort Mill, SC 29707

Jonathan J.

Job Details: 09/19/2023

Complaint dishwasher has damaged flooring and is leaking. Tech line file number 7737358395 damage to flooring and discoloration of drywall has occurred no personal injuries or other issues safety file number 8665505136. Complaint Heating Element - SP W11540964 - Special Project S17304. I replaced heater per special project instructions. I tested operation inspected for leaks no leaks found.; used 1 W11537778 (HEATER W/NUTS) from stock

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Rock Hill, SC 29730

Jonathan J.

Job Details: 09/19/2023

"Complaint, Dryer Sims Heating up the house. I found airflow issues were the root cause dryer hose was pinched in half behind Dryer Upon arrival. Dryer vent screen had wax buildup not allowing water to flow through it. I cleaned that screen just a dryer duct no additional issues no error codes in moisture sensor is working in diagnostics menu. Light does turn off when I touch the moisture sensor."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Worcester, MA 01605

Angel R.

Job Details: 09/19/2023

"Found wires cut at pump, attached with connectors but found pump was also bad. will order both pump and wire harness, do not have pump on TS used and have not been replaced.; rqstng P&A on 1 W11399437 (Pump) and 1 W11643701 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model MVW5430MW0

Near Grafton, MA 01536

Angel R.

Job Details: 09/19/2023

"Found connectors that were fixed on harness broken off, this will need a new harness. Put new new connectors on harness temporarily and tested pump, pump is working.; ordrng 1 W11643701 (Harness)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Worcester, MA 01606

Roger R.

Job Details: 09/19/2023

"F6E1, F2E2, F1E2, F0E3 codes in old computer and ui set. Installed new control and UI panel and ran diagnostics and all checks okay. Tested gearcase and no unusual noises. ; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Worcester, MA 01602

Roger R.

Job Details: 09/19/2023

"Unit has a bad drain pump causing error codes. Also this unit has a heater that fall under special project bulletin S17304; used 1 W11412291 (DRAIN PUMP), and 1 W11537778 (HEATER W/NUTS) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Killingly, CT 06239

Amanda R.

Job Details: 09/19/2023

Strike broken replaced strike ; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Pomfret, CT 06259

Amanda R.

Job Details: 09/19/2023

Freezer led bad replaced led all lights working ; used 1 W10695459 (LED MODULE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Putnam, CT 06260

Amanda R.

Job Details: 09/19/2023

Puddling on top shelf explained the freezer cools the ff section with zero degree air creating condensation and it drips onto top shelf customer wants second opinion company

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Wolcott, CT 06716

Jimmy R.

Job Details: 09/19/2023

"Ran dryer and found when tumbling unit would make a loud squealing noise and would get louder as it heated up, checked rollers and idler and found idler pulley ceasing up and rollers making noise. Replaced all parts with repair kit ran machine thew a cycle and all operations are now working to specs ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Plymouth, CT 06786

Jimmy R.

Job Details: 09/19/2023

"Tested unit and found freezer door building up moisture on seals and dripping down door, checked gasket and found sealing but not covering enough causing warm air to get into freezer, lifted door to seal better and added silicone around Cabinet to stop warm air from getting in. Checked all operations and unit is now working to specs ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Webster, MA 01570

Amanda R.

Job Details: 09/19/2023

Ff door switch broken replaced switch and set temp at recommended

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Westfield, MA 01085

Mike K.

Job Details: 09/19/2023

"Unit unplugged and slightly pulled out on arrival. Plugged in and started cycle, no water in unit, goes into drain until f9e1 error.Running diagnostics got it to fill, but wash motor not running, did drain fine at end of cycle. Started another cycle and unit drained first as normal, filled , but wash motor just humming. Unit does pull out freely for easier replacementQuoted for sump assy/labor. Saved quote and collected service call."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Huntersville, NC 28078

Mark C.

Job Details: 09/19/2023

Installed new slide rail unit is fully operational.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Huntersville, NC 28078

Mark C.

Job Details: 09/19/2023

Unit is continuously filling due to a stuck open inlet valve. Quoted

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Huntersville, NC 28078

Mark C.

Job Details: 09/19/2023

Customer states unit leaves lint on the clothes and drastically wrinkles the clothes. Unit holds no abnormal buildup or residue. Ran a test cycle unit is functioning normally. Contacted tech line spoke with Bruce. Techline states ensure hot and cold are connected to the correct valve. Unit is connected properly. Techline states instruct customer on the proper loading procedures For the unit. Instructed customer on the proper use and care of the unit. Provide file number to customer for customer careFile number 7737359046

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24JL00

Near Huntersville, NC 28078

Mark C.

Job Details: 09/19/2023

Installed new control panel unit is fully operational.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Woodstock, CT 06282

Amanda R.

Job Details: 09/19/2023

Replaced all parts operation normal

We serviced a

KENMORE REFRIGERATOR

Model ="79571053011"

Near Tolland, CT 06084

Amanda R.

Job Details: 09/19/2023

Replaced right ff door gasket

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Fort Mill, SC 29708

Mitch H.

Job Details: 09/19/2023

"Checked and inspected washer. All hoses, valve, drain good, no leaks. Tub shows no signs of damage or leaks. Started cycle, allowed small amount of water to enter, no leaks found, drained, checked hose, no leaks. Found that stand pipe in wall is clogged and water backing up and overflowing pipe. Advised customer of findings and recommended they have a plumber clean line. Washer operating properly and no leaks."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Lake Wylie, SC 29710

Mitch H.

Job Details: 09/19/2023

"Tested microwave and found turntable operating properly. Tested multiple times, no issues. Entered diagnostics, found F2E1 stuck key error. Tested user interface, all functions and keys operating correctly. Unit operating as designed. No issues."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 09/19/2023

Found washer off balance and cold water screen clogged. Balanced machine and cleaned screen. Ran calibration then self test all checks ok.

We serviced a

JENN-AIR COOKTOP

Model JGCP548HL00

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 09/19/2023

Burners sparking several times before lighting. Used wire brush and cleaned burners and tested burners now lighting properly.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Charlotte, NC 28205

Jeff L.

Job Details: 09/19/2023

"Found led not working properly, need to replace UI board. The unit is stacked and the dryer needs to be dropped down for me access the panel. Nobody is available to drop dryer today. Im gonna reschedule this unit to be repaired on 9-22-23 Im coming back on that day to make repairs and that will give property maintenance time to drop dryer and pull out of recessed wall.; schdld next appmnt for 9/22 FRI AM"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Charlotte, NC 28205

Jeff L.

Job Details: 09/19/2023

Unit#340Found the dryer idler pulley actually broke and deformed Im ordering the complete idler and will return on 9-22-23 am; ordrng 2 WPW10314173 (Rollers)s and 1 W10837240 (Idler pulley)

We serviced a

FRIGIDAIRE RABGE

Model FGEF3035RFA

Near Westfield, MA 01085

Mike K.

Job Details: 09/19/2023

"Burners are fine, it is the bake element that has burned out. Quoted for bake element/labor. Saved estimate. Collected for service call."

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