We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LL2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
12/24/2024
Installed all new parts and secured unit to stop from falling forward. Ran a wash cycle and unit is washing and working to specs
We serviced a
GE WALL OVEN
Model JS630SF4SS
Near Springfield, Massachusetts 01109
Mike K.
Job Details:
12/24/2024
"Replaced cooling fan and ran bake cycle. Preheated to 350 fine. Good air flow out front of vent assy. All burners tested fine, broil working properly."
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model PVD28BYNFS
Near Coventry, Rhode Island 02816
Lee
Job Details:
12/24/2024
"Customer states unit stopped cooling still had lights but she did a software update through her phone and unit started working again, entered diagnostics found error codes for every thermistor being too warm at one point, no other error codes, advised customer to run unit and contact us if problem occurs again1d-06f 0304 error messages found."
We serviced a
SAMSUNG REFRIGERATOR
Model RS27T5200SR/AA
Near Brockton, Massachusetts 02301
Aimee
Job Details:
12/24/2024
Installed and steamed old bucket complete
We serviced a
MAYTAG DRYER GAS
Model MGDC215EW1
Near Sharon, Massachusetts 02067
Aimee
Job Details:
12/24/2024
Found the mtr tripping out on the over load .Needs new motor Cust buying new
We serviced a
SAMSUNG WASHER
Model WF45R6300AV/US
Near Walpole, Massachusetts 02081
Aimee
Job Details:
12/24/2024
Found the front left counter weight Brocken .And has noisy bearing Needs new motor full tub jobNeeds 2 men and extra time; rqstng P&A on 1 DC97-21466A (Front tub) and 1 DC97-21594C (Rear tub) and 2 DC61-00201A (Tub nut)s and 2 6011-004782 (Bolts)s and 1 DC97-21456A (Spin basket) and 2 DC97-02412A (Bolt counter weight)s and 2 DC67-00999A (Counter weight)s
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near North Attleborough, Massachusetts 02760
Aimee
Job Details:
12/24/2024
Found there was a service pointer on this model for lights that pays for light and labor.Took photo of service pointer And called the office spoke to Nicole parts and labor covered ; ordrng 4 W11632139 (Led kits)s
We serviced a
GENERAL ELECTRIC MICROWAVE
Model RVM5160DH8WW
Near Brimfield, Massachusetts 01010
Chris B.
Job Details:
12/24/2024
Complaint that the microwave has a smell and it gave out loud pop sound. Found bad fuse power supply board. Will order parts for approval.; rqstng P&A on 1 WB02X35509 (Power Supply) and 1 WB27X10928 (Fuse) and 1 WB27X35672 (Fuse ASM) and 1 WB27X35382 (Diode)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW04
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
12/24/2024
"Light in freezer is not coming on. Verified switch operation and found 120vac to light, ordering led light.; ordrng 1 W11602886 (Led bulb)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fort Mill, South Carolina 29707
Brandon
Job Details:
12/24/2024
Complaint unit is building up ice on door. Found that customer had left freezer door open causing condensation to freeze on door. Unit was working properly on arrival. No repairs needed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
12/24/2024
"Ran microwave and found when unit would run it would start making a loud buzzing and then electrical smell, checked magnetron and found it making the noise and causing the smell found magnets cracked on inside and also diode bad and burnt from magnetron failure. Unit will need new magnetron and diode quoted customer they will replace unit with new"
We serviced a
SAMSUNG WASHER
Model WA50T5300AC/US
Near Attleboro, Massachusetts 02703
Aimee
Job Details:
12/24/2024
"Found needs new suspension rods; rqstng P&A on 4 DC97-16350U (Suspension rods)s, states that autho needed"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
12/24/2024
"Checked over unit and found dryer not powering up checked control and found green light on and also light on console, reset control and unit is now powering up."
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
12/24/2024
Checked unit found motor is shutting down on internal overload with a heavy load ordering main motor and blower wheel; rqstng P&A on 1 W11105178 (Motor) and 1 WP697772 (Blower)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GSD2100V70WW
Near Ware, Massachusetts 01082
Chris B.
Job Details:
12/24/2024
Complaint that the dishwasher is not washing properly. Found it turns from fill to drain and fill to drain again. Found solenoid hot to the touch and would get stuck on drain. Will order parts for approval. ; rqstng P&A on 1 WD21X479 (Switch Flood) and 1 WD21X33640 (Timer) and 1 WD21X10268 (Solenoid) and 1 WD1X1316 (Pin Solenoid) and 1 WD34X11846 (Panel) and 1 WD16X10012 (Cam Timer) and 2 WD02X10218 (Screw)s and 3 WD02X10106 (Screw)s and 4 Screwss
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Springfield, Massachusetts 01118
Jorden
Job Details:
12/24/2024
"Arrived to complaint: leaking from ceiling. Found this valve is cracked (took photo and attached to ticket) too, ordering new valve and installing permagum to help block unwanted airflow. Turned off ice maker to prevent continuous leaking without need. Informed parts department this broken valve will be returned to office. SR #7740602377; rqstng P&A on 1 WPW10341329 (water valve assy)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Matthews, North Carolina 28105
Caleb
Job Details:
12/24/2024
"Replaced cord. Terminal and harness, unit tests fine."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS
Near Fort Mill, South Carolina 29707
Brandon
Job Details:
12/24/2024
Door not closing properly due to install issue. No repairs needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Worcester, Massachusetts 01604
Glenn
Job Details:
12/24/2024
Sr # 7740600430 found air mixing with the water from dispenser call tech line. Checked water line connections they are ok Order part water filter housing ; ordrng 1W11162041 (Filter housing)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Barrington, Rhode Island 02806
Lee
Job Details:
12/24/2024
"Customer states unit shook so badly the drain hose fell out of standpipe, flooded room.Confirmed issue found customers drain hose has an extension on it to reach stand pipe (see quickpics) and was not secured enough , asked customer if I could shorten extension, and secured drain hose properly, cleared all error messages, ran diagnostics cycle, tested properly, went over loading techniques with customer."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Worcester, Massachusetts 01604
Glenn
Job Details:
12/24/2024
Complaint washer started operating when not in use. Inspected control all looked ok washer control malfunction. Order part control. Instructed on loading shelfs with size the quilt she tried to wash was to large and caused the out of balance load. ; rqstng P&A on 1 W11603810 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP25FNSS00
Near Worcester, Massachusetts 01609
Glenn
Job Details:
12/24/2024
Found dispenser dripping constantly water supply must be turned off to stop the drip. Order parts agitator and fill valve which is locate on the rear of the fridge. Floor protection is needed ; ordrng 1 W10408179 (Valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF7
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
12/24/2024
"Another house power issue started the day but not cooling. Would beep high temp and cs would cycl power off several times and wasnt cooling again, then it started and is cooling properly on arrival. Unit was in defrost on arrival. Completed and cooling kicked back on.Ordering control/ u/I. Office to contact cs when parts come in with authorization to schedule return.; rqstng P&A on 1 5304526068 (U/I control) and 1 5304532180 (Power board), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
12/24/2024
Unit leaked out lower left during last cycle. Cs showed video. Found unit is tipped forward slightly instead of back and has big bowl front and center in load. Raised feet about on inch so unit is tipped back and ran cycle with current load. Ran for 15 minutes with no leaking. Insulation dry.Advised bowls best in back of bottom shelf. Be careful of too much soap and suggest running water at sink until hot before running unit. There was also some suds in unit. Filled and drained a couple times to remove.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Springfield, Massachusetts 01104
Jorden
Job Details:
12/23/2024
"Arrived and installed lower harness, tested fine."
We serviced a
GE REFRIGERATOR BO
Model GFE29HSDCSS
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
12/23/2024
Replaced evap fan and verified operation
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Webster, Massachusetts 01570
Glenn
Job Details:
12/23/2024
Tested found slow drain error code F9E1 ran washer diagnostics cycle found impeller worn out and not drain fast enough causing error code order part also found the control needs to be replaced which is causing out of balance loads per service bulletin ; rqstng P&A on 1 W11396717 (Drain pump) and 1 W11419171 (Control)
We serviced a
LG DISHWASHER
Model LDFN343LS
Near Oxford, Massachusetts 01540
Glenn
Job Details:
12/23/2024
Wash motor impeller failure not circulating water and making a loud noise when trying to circulate water. Will need to replace wash motor assembly. ; rqstng P&A on 1 AGM75469201 (Wash motor assembly)
We serviced a
SAMSUNG WASHER
Model WA44A3405AP/A4
Near Worcester, Massachusetts 01602
Glenn
Job Details:
12/23/2024
Installed parts tested in wash cycle then in drain and spin all tested ok job complete
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366EFBA
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
12/23/2024
"Unit has been leaking, fr door not closing, frost and noises. Found clogged evap drain and ice/frost build up, cleared evap and draining slow. Removed drain line and cleared out mold build up, lines now clear. Cleared ice and frost, door sealing properly. Did hear a knocking noise during visit, icemaker operation and normal."
We serviced a
KENMORE REFRIGERATOR
Model ="79571323410"
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
12/23/2024
"Replaced valve/waterline assy. Verified dispenser operation, no leaks and sounds and runs normal again according to cs."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Worcester, Massachusetts 01605
Glenn
Job Details:
12/23/2024
The coupler is broken along with the coupler holder which is part of the ice chute order parts ; rqstng P&A on 1 WP2220458 (Coupler) and 1 W11573761 (Chute)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Upton, Massachusetts 01568
Glenn
Job Details:
12/23/2024
"Found pressure switch fault, error code, control, malfunction, ordering parts, control, board, and pressure switch hose with harness ; rqstng P&A on 1 W11116592 (Control) and 1 W11095106 (Harness with pressure hose)"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Northbridge, Massachusetts 01534
Glenn
Job Details:
12/23/2024
Found drain pump not getting voltage. F9E1 error the lower harness is broken will need to order part ; ordrng 1 W11590868 (Harness)
We serviced a
SAMSUNG DRYER
Model DVE45T3200W/A3
Near Brockton, Massachusetts 02302
Aimee
Job Details:
12/23/2024
Installed new thirmister and high limit With filter housing . Tested heat timed drips heating Also checked for blockages
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
12/23/2024
"Unit is under 1yr wp warranty per service bench.. complaint of not spraying and possible leaking . Found unit fills but wash motor not running, also found unit leaking from the sump assy. Replaced sump assy and unit running fine with no leaks. Ran diagnostics and heater reset and operating"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24BB6200QLAA. 02
Near Sharon, Massachusetts 02067
Aimee
Job Details:
12/23/2024
"Found was missing part in order called officeDidnt order support to ice makers crack right corner holding draw up from closing took photo; rqstng P&A on 1 DA61-14435A (Ice maker support), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Cumberland, Rhode Island 02864
Lee
Job Details:
12/23/2024
"Customer states unit not making ice, icemaker recently replaced.Confirmed complaint, was getting some intermittent operation when in diagnostics, found a broken wire at harness going into door , would need to replace freezer door. Also found led in freezer flashing occasionally, will also bring it along for replacement ; rqstng P&A on 1 W11465916 (Door) and 1 W10876365 (light)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Cumberland, Rhode Island 02864
Lee
Job Details:
12/23/2024
"Customer states units buttons do no always respond, has succes with resetting power.Confirmed complaint, buttons do respond intermittently, opened door and found a lot of moisture coming from vent, see quickpics, which allowed moisture to take out control, will order and replace all parts needed.Monday pm; ordrng 1 W11613564 (Console), rqstng P&A on 1 W11683480 (Control), ordrng 1 W11682810 (Vent w/fan)"
We serviced a
WHIRLPOOL DRYER
Model WFC8090GX0
Near Pawtucket, Rhode Island 02860
Lee
Job Details:
12/23/2024
"Customer states unit doesnt heat and always says detergent levels are lowConfirmed both complaint, was able to to get deferent level sensors to work by cleaning bucket out but found the fabric softener missing an o ring and would always leak out need to replace, found fan in heater assm does not run and needs replacement, ordering all parts needed.; rqstng P&A on 1 W11279680 (drawer), ordrng 1 W11256708 (heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Barrington, Rhode Island 02806
Lee
Job Details:
12/23/2024
"Customer states unit stopped making ice, ice bucket jammedConfirmed complaint, found small amount of ice causing ice bin to be stuck, was able to remove icemaker, found icemaker on/off switch accidentally got hit, explained to customer what happened, tested ice maker , found proper operation"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near West Warwick, Rhode Island 02893
Lee
Job Details:
12/23/2024
"Customer states unit was shaking badly could not finish loadConfirmed complaint, found error code for off balance load, ran unit for proper operation l suspension rods are okay, explained to customer if load gets this off balance again to pause and adjust clothes to try again. Went over other use and care."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Mooresville, North Carolina 28117
Johnny
Job Details:
12/23/2024
Customer stated unit is working fine now and cooling and no longer needs appointment.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Mooresville, North Carolina 28115
Johnny
Job Details:
12/23/2024
Removed back wall of unit and found evaporator fan not running. Put unit into service mode to isolate RC Fan and confirmed fault. Recommend replace of fan assembly. Warranty expired on 11/30/2024 but cx called in repair on 11/27/2024 so repair is covered under warranty ; ordrng 1 W11608966 (Evap fan assembly)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Mooresville, North Carolina 28115
Johnny
Job Details:
12/23/2024
"Upon completing repair discovered other damaged parts of unit. Rear bulkhead is visibly damaged and the specific cause of back of drum felt ripping. screws are also missing from bulkhead. Will need rear bulkhead.; ordrng 1 W11299301 (Rear bulk head) and 6 WP488729 (Screw)s, dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT"
We serviced a
WHIRLPOOL OVEN
Model WOC95EC0AS00
Near Davidson, North Carolina 28036
Johnny
Job Details:
12/23/2024
"Replaced parts on unit and tested, unit operating as designed; dspstn on spec-tagged invntry: 1 W11346197 MAGNATRON"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ12
Near Huntersville, North Carolina 28078
Johnny
Job Details:
12/23/2024
"Went into service mode and tested damper control, confirmed complaint, replace damper control. Tested unit, cx confirmed repair solved noise issue, working as designed.; used 1 WPW10594329 (DAMPER CNTRL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
12/23/2024
"Found icemaker not harvesting. Pre id icemaker was wrong part for model. Installed ts icemaker needed . Verified proper operation by pressing button on icemaker, icemaker filled w water. ; dspstn on spec-tagged invntry: 1 WPW10300022 ICE MAKER , used 1 W11700250 (ICEMAKER) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
12/23/2024
Customer complaining about water level ran unit found water level is slightly lower than needed. Needs new control board. Customer office will call them part comes in.; saved tckt
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Fort Mill, South Carolina 29707
Brandon
Job Details:
12/23/2024
"Complaint when unit is in normal cycle it is not spinning the clothes out. Customer has to use drain and spin cycle after using normal cycle every time. Ordering control and pressure switch for repair.; ordrng 1 W11550649 (Control) and 1 W11316246 (Pressure switch), dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Charlotte, North Carolina 28277
Brandon
Job Details:
12/23/2024
On arrival I installed cooktop that customer had and tested all burners. All burners tested properly and cooktop was not damaged. No other issues found
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Charlotte, North Carolina 28226
Brandon
Job Details:
12/23/2024
Complaint unit is frosting in freezer and lights arent working properly.On arrival I began to install gaskets on freezer door when I found that the bottom of the gasket on freezer is broken. Also lights in roof are not working along with freezer light ordering lights and door for repair. Please let customer know when we can return.; ordrng 1 W11683242 (Led) and 1 W10815701 (Door)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
12/23/2024
I replaced inner tub. I replaced gear case I replaced spanner nut and agitator. I inspected for leakage no leakage occurring performed a DLMS calibration cycle before departing. No further issues found with washing machine at this time. Everything is working properly.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
12/23/2024
Complaint f6e1 oven hot all the time. I found Thermal sensor 1.105 ohms I found broil element relay stuck on. Bake 23.5 ohms broil 16.3 ohms. I found broil element has 126.7 vac getting to it all the time. Unit will need new control to fix. Customer declined repair today is going to replace.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Charlotte, North Carolina 28273
Brandon
Job Details:
12/23/2024
Replaced control on arrival and calibrated unit. Unit calibrated correctly and all components tested functional. No other issues found.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Huntersville, North Carolina 28078
Johnny
Job Details:
12/23/2024
Put unit into service mode and found fault code F7E4. Ran unit through diagnostic cycle and found clutch was slipping due to slider being separated. Replaced slider and retested unit. Unit operating as designed; used 1 W10006484 () from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Huntersville, North Carolina 28078
Johnny
Job Details:
12/23/2024
Took back wall off freezer section to find issue was related to loose evaporator fan motor housing. Tightened housing and reinstalled back wall and re-leved unit. No sound present after.
We serviced a
WHIRLPOOL DRYER
Model WED500CMW0
Near Pineville, North Carolina 28134
Brandon
Job Details:
12/23/2024
Complaint unit is making very loud noise. Found on arrival that motor and blower wheel need to be replaced. Please let customer know when we can return; ordrng 1 WPW10396039 (Motor) and 1 W10801999 (Blower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Charlotte, North Carolina 28211
Caleb
Job Details:
12/23/2024
Replaced led module. Unit checks fine.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Charlotte, North Carolina 28207
Caleb
Job Details:
12/23/2024
"Replaced console, still no operation. When removing the main control I found wires to the harness j17 ripped out of plug to j17. Could be why there was a pop sound then no operation. Both washer and dryer are sitting on a leak pan, the pan is big enough that both sit on the pan. Product will need to be accessible in order to repair.SR#7740590858. Bringing control with me, will need on return repair.; ordrng 1 W11318751 (Harness) and 1 W11133142 (Harness)"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830IL01
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
12/23/2024
Came to install parts ordered by previous tech installed new UI panel ran back on both ovens unit now working verified proper operation
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
12/23/2024
Ran unit found unit wont drain or fill. Ordering control board due to unit not sending voltage to multiple parts. Informed customer office will call when parts come in. ; ordrng 1 W11613566 (Control board)
We serviced a
MAYTAG LAUNDRY CENTER
Model MVW7232HW2
Near York, South Carolina 29745
Mitch H.
Job Details:
12/23/2024
"Disassembled washer. Removed and replaced gear case, gasket and related parts. Reassembled, ran DLMS calibration and tested washer. All components and functions operating properly.; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE and 1 W11449841 GEARCASE"
We serviced a
WHIRLPOOL DISHWASHER
Model W11035050
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
12/23/2024
Model and serial number did not match ticket. Told customer to call warranty back to get correct information for authorization on repair. If customer calls back send with pump.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
12/23/2024
Customers complained she has to run drain/spin after running a load ran service mode. Found unit shaking when spin ramping up. Ordering new suspension. Informed customer office will call when parts come in. ; ordrng 4 W11316766 (Suspension rod)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Charlotte, North Carolina 28215
Caleb
Job Details:
12/23/2024
Replaced LEDs per service pointer. Unit checks fine.; dspstn on spec-tagged invntry: 1 W11683243 MODULE LED
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Mint Hill, North Carolina 28227
Caleb
Job Details:
12/23/2024
SR#7740594205. Unit tests fine. Informed customer of issues with unlevel floors. Documented with tech line.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE05
Near Charlotte, North Carolina 28205
Caleb
Job Details:
12/23/2024
I helped. Ice maker and fill tube replaced.
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near York, South Carolina 29745
Mitch H.
Job Details:
12/23/2024
"Checked and confirmed element not cycling correctly. Removed and replaced infinite switch and element. Reassembled, tested, switch and element operating properly."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
12/23/2024
"Tested and found dryer has only one leg of power. Black wire has 120v, red wire no voltage. Plug is very loose in outlet. Advised customer that dryer will not heat without correct voltage and they need to have outlet checked."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
12/23/2024
"Tested and found freezer running at 34 degrees and fridge at 42. Set at -3 and 36. No frost pattern on evaporator. Pulled refrigerator out, removed back. Compressor running but condenser line cold. Took amp draw, almost no amp draw on compressor, running at 0.2 amps. Compressor bad. Ordering compressor kit. Checked part availability and scheduled return for 1/3 AM ; ordrng 1 W11574734 (Compressor) and 1 W11506635 (Coupler) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW08
Near Charlotte, North Carolina 28214
Clinton
Job Details:
12/23/2024
Silicone under fill tube thru the back wall leaking down ice hitting evap fan left ice maker. Told customer turn back on after 24 hrs
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Charlotte, North Carolina 28214
Clinton
Job Details:
12/23/2024
Unit had a bad actuator replaced from truck stock parts. Is now agitating; used 1 W10913953 ( Actuator) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Charlotte, North Carolina 28269
Clinton
Job Details:
12/23/2024
Replaced spin basket suspension and Washplate all parts ordered. Unit washing after parts replaced
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Charlotte, North Carolina 28269
Clinton
Job Details:
12/23/2024
Ran diagnostics u it had no errors in suspension feels fine customer stated it been washing now and draining. No issues found; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
12/23/2024
Complaint dishwasher will not wash will not fill. I found dishwasher was half full of water upon arrival. I cleared error code F7e1 single speed wash motor failure. I found wash motor has failed. I replaced wash motor tested operations no leakage occurring no additional issues found.; used 1 W11416362 (MOTOR/SUMP) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
12/23/2024
Checked and found upper rack adjuster wheels broken causing rack to drop. Ordering adjusters. Checked part availability and scheduled return for 1/3 AM ; ordrng 1 W11551537 (Adjuster) and 1 W11551430 (Adjuster)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM08
Near Denver, North Carolina 28037
Ryan S.
Job Details:
12/23/2024
"Returned to install control . Installed part , verified proper operation running diagnostics test. Unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Charlotte, North Carolina 28213
Clinton
Job Details:
12/23/2024
Installed new panel. For customer part was at home.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Charlotte, North Carolina 28213
Clinton
Job Details:
12/23/2024
Replaced water valve assembly one solenoid cracked water pressure seems much better.
We serviced a
JENN-AIR OVEN
Model JJW2830IL01
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
12/23/2024
"Pulled oven partially from wall. Removed and replaced console. Turned power back on. Allowed to boot up, programmed for correct model. Tested both upper and lower ovens, operating properly. Collected for labor on cc."
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
12/23/2024
"Complaint dryer making a burning smell, not drying clothes. I found vent going outside. Louvers were seized with paint prevent preventing unit from breathing outside. I found dryer vent hose had approximately a gallon of water give or take some in the hose. Air restriction was the cause of burning odor. No further issues found with dryer at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
12/23/2024
Complaints dishwasher is leaking onto the floor. I found error code F6e4 over suds condition detected. I found over suds condition inside of dishwasher. I cleared over suds condition by running a cycle repetitively and then draining it. No further issues found with dishwasher at this time install and instructed fulfilled. No leaking found either. replaced gasket as it was pulling away in the middle right side of dishwasher as well has unit was out of level leaning lower on the left side door was not closing properly leveled dishwasher doors now closing properly.; dspstn on spec-tagged invntry: 1 W11725437 GASKET
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
12/23/2024
Complete dishwasher is still leaking from the door. Whenever door is opened. Causing damage to flooring staining to flooring. I replaced air vent made sure that adjustments to dispenser were still set per service pointer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Clover, South Carolina 29710
Mitch H.
Job Details:
12/23/2024
"Disassembled freezer compartment. Removed and replaced ice box fan. Reassembled, fan now operating properly and quietly. When removing top freezer shelf, found that right side stop was cracked. Ordering stop. Advised customer that office will call to schedule when part arrives.; ordrng 1 W10795822 (Stop)"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Clover, South Carolina 29710
Mitch H.
Job Details:
12/23/2024
"Found belt shredded and broken. Replaced belt from t/s. Retested and ran component tests in diagnostics. Found basket would barely turn in spin and making loud grinding noise. Needs gear case. Ordering gear case and related parts. Advised customer that office will call to schedule when parts arrive.Used 1 - W11239857 belt from t/s. Invoice- 18631827Invoice number was not listed in my choices; ordrng 1 W11449840 (Gear case) and 1 W10721967 (Cam) and 1 W10913953 (Actuator) and 1 W11550891 (Agitator), used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOED3030LS01
Near Denver, North Carolina 28037
Ryan S.
Job Details:
12/23/2024
"Customers complained of f2e1, found f2e1 in memory. Replaced ui. Ran bake 350 on both ovens. Unit verified proper operation."
We serviced a
SAMSUNG WASHER
Model WF45R6100AW/US
Near Stoughton, Massachusetts 02072
Aimee
Job Details:
12/23/2024
Stack washer dryer Found the drain pump clogged cleared and tested complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA. 09
Near Milford, Massachusetts 01757
Aimee
Job Details:
12/23/2024
"Found the bin allowing air in , also the augar doesnt work And needs ice maker; rqstng P&A on 1 DA97-12540G (Augar) and 1 DA97-20156A (Ice bucket)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Bridgewater, Massachusetts 02324
Aimee
Job Details:
12/23/2024
"Error codes F5e3 lid lock failure old codeRan dianostics found the gear case is stripped Cant remove center bolt used inpact on it wouldnt come out. Rusted in can get that out wont be able to remove spin basket from outer tub.Needs bolt ,washplate ,spin basket ,and outer tub, with gear case is stripped.Needs two men to lift out complete tub to rebuild new ; rqstng P&A on 1 W10752187 (Bolt) and 1 W10902814 (Washplate) and 1 W10752719 (Spin basket) and 1 W10528947 (Hub) and 1 W11219115 (Outer tub) and 1 W11130362 (Suspensionen rods) and 1 W11454734 (Gearcase)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
12/23/2024
Complaint oven will not get hot and neither will broil work either. I found 23.4 ohms bake element 16.4 ohms broil element 243.4 vac red black 124.3vac red white black white 124.1 vac control relay failed. 107.3 vac getting to bake element 152.6 getting to broil elemen Ive also found that the infinite switches have all failed and are blackened. I found power cord on one leg is also blackened at wall receptacle but unit is still getting proper voltage. Office to call customer when parts come in.; ordrng 2 WP3149404 (Infinite switch)s and 1 WPW10434452 (Infinite switch) and 1 W11122543 (Control) and 1 WP3149400 (Infinite switch)
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Charlotte, North Carolina 28269
Johnny
Job Details:
12/23/2024
Cracked glass. Replaced glass top. Tested unit. Working as designed.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Coventry, Rhode Island 02827
Lee
Job Details:
12/23/2024
"Customer states unit not properly finishing cycleConfirmed complaint, found likely just hub stripped out but wash plate unable to remove will need to cut it off, returning with wash plate and hub.; rqstng P&A on 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Glocester, Rhode Island 02814
Lee
Job Details:
12/23/2024
"Customer states unit leaks.Confirmed complaint, found drain hose has a hole in it from rubbing against cabinet, found mouse debris under unit, asked customer to clean area and contact extended warranty company."
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE05
Near Charlotte, North Carolina 28205
Clinton
Job Details:
12/23/2024
Installed new ice maker. And fill tube tested u it did not leak after repair.e
We serviced a
AMANA DRYER
Model NED4655EW1
Near Springfield, Massachusetts 01109
Jorden
Job Details:
12/23/2024
"Arrived and found unit heating as normal but bad venting, advised customer clean or replace their accordion style vent piping. Also found a large clog of lint inside the vent boot likely from no cleaning user vent filter. Remove clog and tested fine."
We serviced a
GE RANGE
Model JGBS66DEK6BB
Near Springfield, Massachusetts 01105
Jorden
Job Details:
12/23/2024
"Arrived and found igniter glowing but not getting hot enough to ignite gas, replaced and tested fine. ; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Springfield, Massachusetts 01128
Jorden
Job Details:
12/23/2024
"Arrived and found drive hub stripped. Got bolt off but agitator nut is seized onto shaft, informed customer what it would take to repair. Provided quote to replace the agitator and hub. Customer undecided."
We serviced a
SAMSUNG WASHER
Model WF45A6400AV
Near Bridgewater, Massachusetts 02324
Aimee
Job Details:
12/23/2024
Installed new bellows complete
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near West Bridgewater, Massachusetts 02379
Aimee
Job Details:
12/23/2024
Installed new belt and tested Cust washing bed spreads advised to big for this washer Also needs to regular do cleanings on the washer Once a month