We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
12/30/2024
"Tested washer and found unit would power up but never start a cycle it would just lock and unlock over and over, ran diagnostics and found lid lock fault latch is faulty causing no start situation. Replaced latch and recalibrated unit ran a wash cycle and machine is now working to specs ; used 1 W11670519 (LATCH) from stock"
We serviced a
SAMSUNG RANGE
Model NE595R0ABSR/AA
Near Plymouth, Connecticut 06786
Jimmy R.
Job Details:
12/30/2024
"Checked over unit and found front left dual burner only turning on the middle ring and not turning on outer when selected, checked switch and found when wiggle switch it will start to operate infinite switch faulty. Checked over control due to missing segments and found control is bad tried to reset console and clean but same issue missing segments and keypad number 5 and 2 is not working, advised customer control is no longer available I will send to warranty and they will get in touch on what is going to happen next. All parts tentative p/a ; ordrng 1 DG44-01008A (Burner switch) and 1 DG34-00020A (Membrane switch) and 1 DE92-03045F (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Bristol, Connecticut 06010
Jimmy R.
Job Details:
12/30/2024
"Tested unit and found washer stuck in a drain cycle, canceled out unit and recalibrated ran another wash and spin and unit is now completing and working to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bristol, Connecticut 06010
Jimmy R.
Job Details:
12/30/2024
"Ran washer on a full fill cycle and checked all connections for leaking could not find any leaking all connections dry. Ran a calibration cycle due to unit not ramping up in a spin and rechecked operations, unit is now ramping up to a final spin checked again for leaking and could not find any issue with unit noticed water stains on bottom of drain pump where connection and trap is saw some water building up advised customer on issue and the unit is operating normally and not leaking."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bristol, Connecticut 06010
Jimmy R.
Job Details:
12/30/2024
"Tested unit and found washer would keep running and never shut off unless unplugged, ran diagnostics and unit would shut off but drain pump would come back on over and over again, tried to recalibrate unit but same issue. Checked control and harness finding main control relay for drain stuck on causing the running over and over unit will need new cntrl to fix issue auth for parts labor w1d2kv1apl1 ; ordrng 1 W11603810 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Naugatuck, Connecticut 06770
Andre
Job Details:
12/30/2024
Ck unit upon arrival and remove dryer from top of washer with JR and install console and ran unit and unit now operating to specs. Im help for JR
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Cheshire, Connecticut 06410
Andre
Job Details:
12/30/2024
Ck unit upon arrival and ran test on unit and base on all the information customer was providing unit seem to not spinning out clothes because of over loading customer will adjust garments load and ran unit and monitor unit ; dspstn on spec-tagged invntry: 1 W10599356 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Cheshire, Connecticut 06410
Andre
Job Details:
12/30/2024
Ck unit upon arrival and found ice in ice bin clump. Check all fan operation in diagnostic and all fan is running and operating to manufacturers specs. Ran test on ice maker and found ice maker not cycling all the way to dump all the ice. Remove bucket and add light inside ice food and found Air Gap order also service kit with new control software order all parts for repair ; ordrng 1 W11557000 (Ice maker) and 1 W11189145 (Ice door flap) and 1 W11594925 (Ice door with gasket) and 1 W11533212 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW3
Near Southington, Connecticut 06489
Andre
Job Details:
12/30/2024
Ck unit upon arrival n arrival and found F6E1 error code rand place temperature sensor and ran test unit now operating to specs ; used 1 WPW10181986 from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Southington, Connecticut 06489
Andre
Job Details:
12/30/2024
"Ck unit upon arrival and found left door hinge damage, contact office will return on with both parts. Hinge that arrive is right side will change both on return ; schdld next appmnt for 1/2 THU AM"
We serviced a
WHIRLPOOL DRYER
Model MEDB765FW0
Near Meriden, Connecticut 06450
Andre
Job Details:
12/30/2024
"Ck unit and check all sensors and thermostat and found no issue. Ohm out heater and heater is open, quite customer for repair and install heater from stock unit now operating to manufacturers specs ; used 1 Wp3387747 (Heater) from stock"
We serviced a
LG DRYER
Model DLG6101W
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
12/30/2024
"Turns on, tumbles but no heat. Igniter 62 ohms, fuses good. Found flame sensor connector broken off of sensor. Ordering flame sensor; ordrng 1 6501EL3001A (Flame sensor)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
12/30/2024
"Unit will not turn on, no response on u/I. Verified 120vac to control. Light blinking on control indication of control working. Reseated all connections and same. Cannot put into diagnostics.Per service bench unit has 60 month part/labor warranty.Ordered by console and control."
We serviced a
LG REFRIGERATOR
Model LMXC23746D/00
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
12/30/2024
"E gF error in history, low flow. Cs did replace the sub pcb board and same ( not dispensing water/ice auger not moving or making ice). Can hear relay click on pcb, nothing else. Testing dispenser again and can hear water valve humming. No voltage to in door valve (rear valve is one humming).Quoting for pcb/ and some sub pcb and labor."
We serviced a
MAYTAG DRYER GAS
Model MGDB765FC0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
12/30/2024
Idler pulley squealing. Supports worn. Quoted for dryer repair kit/labor. Accepted. Replaced and unit running smoothly.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
GE RANGE
Model JGSP28WEK5WW
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
12/30/2024
"Complaint- Taking longer time to preheat. Igniter lights, but takes about 20+ seconds. Doesnt think it regulates temperature correctly. Preheated to 350 fine measured 435. Time wasnt noticeably abnormal, but long first ignite time.Cycled at 322-385, 330 - 383. Quoted for igniter/labor.Office to contact cs to schedule return ; ordrng 1 12400035 (Igniter)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Pawtucket, Rhode Island 02861
Lee
Job Details:
12/30/2024
Installed adjuster tested properly. Showed customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Middletown, Connecticut 06457
Andre
Job Details:
12/30/2024
Helper on call
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Grafton, Massachusetts 01536
Glenn
Job Details:
12/30/2024
Complaint dishwasher not starting error 8/4. tested dishwasher no leaks found at this time unable to verify complaint instructed customer on possible causes job complete
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
12/30/2024
Complaint that the refrigerator is not cooling properly. Found bad evaporator fan motor cover. Quoted for parts and labor. Customer will look into replacing the unit due to age and they have been having cooling problems for a while before. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW11
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
12/30/2024
Complaint that the refrigerator water is not as cold as they had with the 20yr old refrigerator. Ran all diagnostics and all working normal. Good water pressure on the dispenser and it showed signs of cold. Set temp to the fresh food section and mentioned to the customer to keep a bottle of water in the fridge and measure that temp. when possible to get corrected reading.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
12/30/2024
Replaced all parts and refrigerator running normal. Ran diagnostic and damper working properly. Good air flow.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MZD2666KEW
Near Berlin, Connecticut 06037
Jimmy R.
Job Details:
12/30/2024
"Left message and texted for pic of model, serial will send in when received"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL03
Near Fort Mill, South Carolina 29708
Brandon
Job Details:
12/30/2024
On arrival I installed ui and tested all functions. Unit tested as designed. No other issues found.
We serviced a
MAYTAG DRYER
Model MEDB835DC3
Near Windsor Locks, Connecticut 06096
Jorden
Job Details:
12/30/2024
"Arrived and found idler wheel causing noise, replaced and tested fine. ; used 1 279640 (IDLER PULLEY) from stock"
We serviced a
KITCHENAID COOKTOP
Model KSDB900ESS0
Near Pelham, Massachusetts 01002
Chris B.
Job Details:
12/30/2024
Replaced control board and ran a bake and broil cycle to 250* then to 350* then let it cool down and all working normal no error codes present.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Granby, Massachusetts 01033
Chris B.
Job Details:
12/30/2024
Complaint that the washer is making a loud rumbling noise at the las minutes of the spin cycle. Found rotor screw loose. Tighten the screw and unit working normal.
We serviced a
GE WASHER
Model GTW680BSJ0WS
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
12/30/2024
Complaint that the washer is leaking water from the bottom. Found bad recirculating pump and transmission. Found heavy oil leak and water. Customer ask for a quote for just the pump but they will need to search for other alternatives. Collected trip fee.
We serviced a
SAMSUNG RANGE
Model NE59N6630SG/AA
Near Plainville, Connecticut 06062
Ruben C.
Job Details:
12/30/2024
Checked unit found touch panel not responding on all functions ordering controls and touch panel putting into p/a panel has damage from last service took pic; rqstng P&A on 1 Dg07-01005a (Control display board) and 1 Dg92-01069b (Control board) and 1 Dg96-00674a (Touch assy)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Burlington, Connecticut 06013
Ruben C.
Job Details:
12/30/2024
Checked unit found basket is severely wobbling and gearcase bearing faulty also found error code for actuator could not get agitator off ordering basket gearcase. Agitator and actuator; ordrng 1 W11454734 (Gearcase) and 1 W10913953 (Actuator) and 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W10752719 (Basket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
12/30/2024
Checked unit unit is still leaking around ice maker tube cuasing freeze up in evap ordering kit per whirlpool ; ordrng 1 W11750811 (Kit)
We serviced a
WHIRLPOOL RANGE
Model WFES5030RS0
Near Windsor Locks, Connecticut 06096
Jorden
Job Details:
12/30/2024
"Arrived and found no error codes and in test mode the probe is reading the proper temp. Set to 250? and temp hovered around that, then set to 350? and same thing. Unit operating as designed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
12/27/2024
"Fans running, compressor is not., not warm, not trying no to start. 9v at compressor connection. Single blinking on inverter indicating start failure. Quoting for inverter board, labor DA41-00614B board is nla. Unit is unrepairable. Unit was left out at customers request."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
12/27/2024
Helped JM on washer
We serviced a
WHIIRLPOOL WALL OVEN
Model WOS92EC0AS02
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
12/27/2024
"Display off on arrival, no response. Found open fuse. Replaced and unit came on. Preheated to 350 on bake cycle. No errors in history ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE-THRML"
We serviced a
MAYTAG REFRIGERATOR
Model MRFF4236RZ01
Near West Springfield, Massachusetts 01089
Jorden
Job Details:
12/27/2024
Arrived and found customer had already removed unit from its sitting position. Found compressor drawing 5+ amps for a few seconds indicating a defective compressor. Ordering parts for sealed system repair. ; ordrng 1 W11547313 (Compressor kit) and 1 564738 (2nd time slot)
We serviced a
AMANA DRYER
Model PSEUDO-0363
Near West Springfield, Massachusetts 01089
Jorden
Job Details:
12/27/2024
Arrived and customer opted out of service.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westfield, Massachusetts 01085
Jorden
Job Details:
12/27/2024
"Arrived and found error codes F9E1 (long drain), F7E1 (wash motor error), F8E4 (open float switch) and FAE2 (vent wax motor problem) stored in system, cleared codes. Found customer had messed around underneath and broke the valve terminals, added water manually and wash motor not running, and auto test mode verified vent motor receiving power but not operating. Customer opted out repair."
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Northampton, Massachusetts 01062
Jorden
Job Details:
12/27/2024
"Arrived and uninstalled dryer, moved washer, replaced control and tested fine. Reinstalled and tested again with success, unit fully operational."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Easthampton, Massachusetts 01027
Jorden
Job Details:
12/27/2024
"Arrived and found hub stripped, tried to remove agitator but agitator nut is seized onto shaft, will need extra time to deal with shaft. Ordering hub and agitator with 2nd time slot. ; ordrng 1 W10528947 (drive hub kit) and 1 W11550891 (Agitator) and 1 102938 (2nd time slot)"
We serviced a
WHIRLPOOL RANGE
Model WFE361LVQ0
Near Suffield, Connecticut 06078
Mike K.
Job Details:
12/27/2024
"Replaced control and element, preheated fine to 350. Bake, broil and all four burners working."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Suffield, Connecticut 06078
Mike K.
Job Details:
12/27/2024
"Replaced sump and repaired harness, drain nstalled and tested, leaking from water line, was able to tighten and leaking stopped, unit running fine. Ran diagnostic cycle to reset control. Heater operated fine"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Watertown, Connecticut 06795
Andre
Job Details:
12/27/2024
Ck unit upon arrival and drain pain with run consistently even unit is now in operation ran diagnostic and calibrate drain pump would eventually shuts down and for some period and starts back up making it difficult to wash because unit is pumping water out as water coming. Inform customer office will contact him once parts comes in ; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near New Hartford, Connecticut 06057
Ruben C.
Job Details:
12/27/2024
Checked found drain pump is seizing cant get to pump ordering drain pump but cust will have to call us when unit is accessable it is in a very tight spot; ordrng 1 W11458345 (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Watertown, Connecticut 06779
Andre
Job Details:
12/27/2024
Ck unit upon arrival and found water leaking from inlet valve. Replace valve with truck stock and test operation and found no more leaks also ran operation and unit now operating to specs ; used 1 W11434044 (Valve) from stock
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Springfield, Massachusetts 01118
Jorden
Job Details:
12/27/2024
"Arrived and found terminal had not been connected to drain pump, plugged back in and tested fine."
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
12/27/2024
"Our place to start switch as the plastics around the start switch were broken, causing switch to fall into use interface housing. Dryer is starting just fine now and heating with no issues."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
12/27/2024
Complaint not cooling either zone I found no heat exchange at discharge line of compressor compressor is hot to touch and unit has ball of ice at cap tube going to evap. Unit will need compressor to repair and evaporator. Condenser has no corrosion on it found. ; ordrng 1 WPW10143759 (FILTER DRIER UV) and 1 W10233960 (Compressor) and 1 WP2188823 (Evap)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
12/27/2024
On arrival I replaced hinges and tested unit. Door locked properly 10 of 10 times. No other issues found.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB1
Near Canton, Connecticut 06019
Ruben C.
Job Details:
12/27/2024
Checked unit ran diagnostics heating element started showed cust heating element working tested operation normal washing normally
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
12/27/2024
"Installed all new parts and compressor now frosting up evaporator temps getting down and all operations working normally, advised to give unit 24hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W11109499 FILTER DRIER-TUBE R600a 1 W11506635 COUPLER 6 NF MS SV PROCES , and 1 W11580057 COMPRESSOR R600A"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
12/27/2024
"Ran dryer and found unit would tumble but make a lot of noise coming from front blower housing, removed front and found blower wheel not spinning and then would catch and make noise. Broke off blower and replaced with new ran unit and machine is now drying and working to specs ; used 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Canton, Connecticut 06019
Ruben C.
Job Details:
12/27/2024
Replaced evap fan motor and ice maker tested operation normal fan started right away and ice maker called for water normally; dspstn on spec-tagged invntry: 1 W10884390 ICE MAKER
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Simsbury, Connecticut 06070
Ruben C.
Job Details:
12/27/2024
7740616711 called to document replaced main module and display tested operation normal cust tried pots tested normal
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Simsbury, Connecticut 06070
Ruben C.
Job Details:
12/27/2024
"Checked unit found terminal block burnt burnt line cord aswell replaced terminal block and line cord tested operation normal ran heat normal ; used 1 279320 (TERMINAL BLOCK), and 1 PT500L (CORD-POWER 6' 3 WIRE) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near West Hartford, Connecticut 06117
Ruben C.
Job Details:
12/27/2024
Checked unit found timer will not turn broke knob aswell being covered under s code for parts cust paid for labor will call when parts in ; ordrng 1 W11708423 (Knob) and 1 W11685947 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Cumberland, Rhode Island 02864
Lee
Job Details:
12/27/2024
Customer states unit makes noise Confirmed complaint found icemaker fill tube leaking causing ice to hit Evap fanTechnical Service Pointer #: W11750800 Rev AW11750811; ordrng 1 W11750811 (Fill ext.)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Pawtucket, Rhode Island 02861
Lee
Job Details:
12/27/2024
"Customer states unit would not start gives error message to contact serviceFound error messages for overload, gasket cant reach top rpm Confirmed complaint, found gearcase makes a lot of noise during spin, needs replacement.; ordrng 1 W10752283 (washplate) and 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Warwick, Rhode Island 02888
Lee
Job Details:
12/27/2024
"Customer states unit will not startFound error message stuck button, cleared errorsCalibrated control and found unit working properly, started cycle with customer to show it was working properly."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near West Warwick, Rhode Island 02893
Lee
Job Details:
12/27/2024
"Installed suspension rods, calibrated unit, tested okay."
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Providence, Rhode Island 02906
Lee
Job Details:
12/27/2024
"Customer states controls for cooktop will act erratic at times, jumping from high to simmer and in between.Confirmed customers complaint, was able to duplicate issue with back right burner , inspected user interface for burners, needs replacement.W11208294Return Monday pm 1/6; ordrng 1 W11208294 (display)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Johnston, Rhode Island 02919
Lee
Job Details:
12/27/2024
"WPW10196393Customer states unit makes chirping noiseConfirmed complaint, found damper door making a lot of noise when opening and closing. Needs replacement.1/6 am; ordrng 1 WPW10196393 (damper control assy)"
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Smithfield, Rhode Island 02828
Lee
Job Details:
12/27/2024
"Customer states unit goes from start to cool down very quickly on sense dryConfirmed complaint, found molex connection for sensor came loose, reconnected, tested okay"
We serviced a
ROPER DRYER
Model RGD4516FW0
Near Lincoln, Rhode Island 02838
Lee
Job Details:
12/27/2024
"Customer states unit not spinningConfirmed complaint, found belt snapped, replaced belt and rollers with dryer repair kit 4392065 tested okay; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Davidson, North Carolina 28036
Johnny
Job Details:
12/27/2024
"F7E4 error code found. Found band on slider disconnected, recommend replacing slider assembly ; ordrng 1 W10734521 (Slider)"
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Charlotte, North Carolina 28209
Clinton
Job Details:
12/27/2024
Installed all part unit is now working properly
We serviced a
WHIRLPOOL DRYER
Model wed560lhw2
Near Charlotte, North Carolina 28209
Clinton
Job Details:
12/27/2024
No errors unit heating and running. On timed and sensor dry I dont see any issues at all with unit
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near York, South Carolina 29745
Brandon
Job Details:
12/27/2024
On arrival I replaced valve and tested unit. Unit preheated properly. No other issues found.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Rock Hill, South Carolina 29732
Brandon
Job Details:
12/27/2024
On arrival I installed gaskets on freezer door and tested unit. Door closed and sealed properly. No other issues found.; dspstn on spec-tagged invntry: 2 W11159728 GASKET
We serviced a
SAMSUNG REFRIGERATOR BO
Model RF29A9671SR
Near Charlotte, North Carolina 28278
Caleb
Job Details:
12/27/2024
Unit needs new filter housing. Housing broken and leaking water. Customer shut off water to unit.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Charlotte, North Carolina 28226
Caleb
Job Details:
12/27/2024
"Water leaking from heater mount, unit needs new tub. Documented with Techline. Used sealant SR#7740614969. Provided customer with SR#. Advised customer to call after checking part when it arrives.; ordrng 1 W11409866 (Tub)"
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
12/27/2024
Complaint washing machine leaks starts leaking almost immediately during a cycle starting. I found drain pump has a piece of wire that went through Door gasket is also leaking. Customer declined repair today is going to look at replacement options as it is not cost-effective for them to repair. Found error codes in fault history F3e1 f8e3 f5e2 f5e4 may also need a door latch and water level sensor to fully repair
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS3
Near Stallings, North Carolina 28104
Jonathan J.
Job Details:
12/27/2024
Complaint Falls will not open all the way. Cannot put any issues on rack. I found rack had fallen out of track in the back I replace tracks left originals with customer. No further issues found.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
12/27/2024
"Came to install parts ordered by previous tech, found wash plate was stuck on, will order one and will have to cut off this one. Also found inner basket is loose, ordering new hub along with wash plate. Installed suspension, belt and cam. Keeping gearcase for return call. Informed customer office will call when parts come in. ; ordrng 1 W10528947 (Hub) and 1 W10752283 (Wash plate), dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11239857 BELT , used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
KITCHENAID COOKTOP
Model KCGS350ESS05
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
12/27/2024
"Customer more complaining, similar burner flame is extinguishing during use intermittently, cleaned out orifice ran Sammer for a while. Simmer claim not as strong as needed ordering center valve. Informed customer office will call when part comes in. ; ordrng 1 W11246817 (Valve (center))"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
12/27/2024
"Customer complained unit not filing with enough water, unit only filling less than half on deep fill. Ran Normal Eco and deep fill. Unit filled with 1/4 tub full of water, ran Mixed load and deep fill. Unit filled with full tub, customer said she never uses normal eco but its acting like auto sensing eco on all settings. Pressure hose is intact and properly connected on both sides. No suds pr debris in tub to cover pressure port. Ordering control board and water level switch. Informed customer office will call when parts come in. ; ordrng 1 W11657965 (Control board) and 1 WPW10285512 (Switch)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
12/27/2024
"Customer complain unit getting all balanced during wash cycles. Had another company come out ended up putting new hub on it. Metal hub. Expected and found new metal hub, but inner basket is still wobbling off-center ordering new inner basket, also ordering belt due to noise during spin. Inform customer to give Office a call when part arrives at their house after checking part for damage.; ordrng 1 W10752719 (Inner basket) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
12/27/2024
Customer complain unit wouldnt go into spin cycle. Upon arrival found basket was trapped under back panel released tub so that it could be move freely again. Check slider suspension seems good slider good ran unit through high-speed spin unit now spinning. Inform customer tub must have got off balance and trapped itself under back panel verified proper operation collected Trip fee.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Fort Mill, South Carolina 29707
Brandon
Job Details:
12/27/2024
Complaint unit is not moving forward in cycle sometimes. On arrival I found that customer is pausing unit without knowing. Showed customer how to properly start cycle on unit it and it tested as designed. No repairs needed.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Charlotte, North Carolina 28270
Caleb
Job Details:
12/27/2024
Unit has F8E1 error. Tested both valves. Water flow is a little slower than normal. Customer also states that the unit will drain on occasion and will drain continuously until stopped. Check pressure hose and checked for debris between water valves and water lines. No issues. Ordering control and valve. No answer for eta. Call customer for rescheduling.; ordrng 1 W11614514 (Control) and 1 W11614515 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW5
Near Charlotte, North Carolina 28227
Caleb
Job Details:
12/27/2024
Showed customer excess debris from well water. Advised customer of valve that needs replace. Customer stated that he will do the repairs. Collected service call.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Charlotte, North Carolina 28215
Caleb
Job Details:
12/27/2024
Left panel with customer unit needs ui.; ordrng 1 W11460908 (Ui.)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Charlotte, North Carolina 28212
Caleb
Job Details:
12/27/2024
Unit has main control fault. Took off panel found evidence of infestation on control. Collected service call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Charlotte, North Carolina 28205
Caleb
Job Details:
12/27/2024
Replaced ice maker unit checks fine.; used 1 W11700250 (ICEMAKER) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS22
Near Denver, North Carolina 28037
Ryan S.
Job Details:
12/27/2024
"Returned to install new Ui panel, installed part and ran microwave and oven bake. Verified proper operation."
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Cornelius, North Carolina 28031
Johnny
Job Details:
12/27/2024
"Installed new parts tested unit. Unit still not heating. Ordering new control board, ; ordrng 1 W11441687 (Control board), dspstn on spec-tagged invntry: 1 279787 MOTOR and 1 WP697772 BLOWER WHEEL"
We serviced a
WHIRLPOOL RANGE
Model JDR8895AAW
Near Mooresville, North Carolina 28117
Johnny
Job Details:
12/27/2024
Unit sparking continuously when power is turned on to unit and switch assembly is shorting out and sparking on gas manifold. Recommend replacing spark module and switch assembly to repair issues. Please keep with JW and Eric ; ordrng 1 74009098 (Spark module) and 1 12002792 (Switch assembly)
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FH0
Near Mooresville, North Carolina 28117
Johnny
Job Details:
12/27/2024
"Broken bake element. When element broke, it touched the bottom panel and started a fire inside cavity of oven. Contacted safety. Whirlpool stated they will pay for the parts. Cx will have to pay for labor. Quoted cx, W1d21i0wp1"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, North Carolina 28269
Clinton
Job Details:
12/27/2024
Unit working properly on arrival full heat no issues at all.customer stated there was also a smell of mold but also not detected
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Charlotte, North Carolina 28269
Clinton
Job Details:
12/27/2024
Float switch pan was clear Custer stated they left of a few days then it worked but. She has been using it since no issues. At this time I can only assume it over suds
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Charlotte, North Carolina 28269
Clinton
Job Details:
12/27/2024
Need interlocks ordered brok the one and the switches on my truck. Are not the same. ; ordrng 2 W11551761 (Interlock assembly)s and 2 W11551558 (Interlock)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Charlotte, North Carolina 28212
Caleb
Job Details:
12/27/2024
Replaced ui and control. Unit tests fine. Core for 33987889 not obtained because Part does not actually have a core.
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Denver, North Carolina 28037
Ryan S.
Job Details:
12/27/2024
"Customer complained unit cutting off, found outlet is issue, when moving pigtail unit loses power. Informed customer to call electrician to replace outlet. Unit working when unit has proper voltage."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
12/27/2024
"Customers complained unit locked and wont cut on. Confirmed complaint. Found 120 at control board. Needs new control board avd UI, and also strike broken. Informed customer office will call when parts come in. ; ordrng 1 W11419171 (Control board) and 1 W11478526 (Ui) and 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS01
Near Lancaster, South Carolina 29720
Brandon
Job Details:
12/27/2024
Complaint unit is barely making ice and it is melting. Found that compressor is working but water is not traveling across evaporator enough to make proper ice. Ordering bin thermistor and drain pump for repair. Please let customer know when we can return.; ordrng 1 WPW10511923 (Bin therm) and 1 W11542868 (Drain pump)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Marvin, North Carolina 28173
Jonathan J.
Job Details:
12/27/2024
"Main board is missing P 13 pin connection communications for Wi-Fi connector and power board Orion board has the wrong mocks connectors on it need the blade mux connectors not the square. Advise customer that main board is no longer available. Told him of the risks involved. Customer stated he is aware of the risks. Unit is still cooling as of right now, but LED lights have still not came back on all lights are out completely.; ordrng 1 W11336586 (Orion board), dspstn on spec-tagged invntry: 1 W11333076 CNTRL-ELEC"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Charlotte, North Carolina 28262
Clinton
Job Details:
12/27/2024
Replaced failed heater on unit. After repair unit is heating properly
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Mooresville, North Carolina 28115
Johnny
Job Details:
12/27/2024
"Found F9E1 code on washing machine, found break in wiring harness to drain pump. Replaced lower wiring harness and retested in automatic test cycle. Unit operating as designed. ; used 1 W11643701 (Lower wiring harness) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS6
Near Mooresville, North Carolina 28115
Johnny
Job Details:
12/27/2024
Cx stated bulb randomly blew out and broke the glass shield. Quoted cx for repair
We serviced a
GE WASHER
Model GTW220ACK5WW
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
12/27/2024
"Replaced all previously ordered parts, tested operations no further issues found at this time."