We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
12/31/2024
"Removed compressor both evaps and pulled a vacuume on unit brazed in new evaps and compressor filled unit with nitrogen and unit held at 200 psi,filled unit with 6 oz 134a and unit is now cooling and working to specs. Advised customer give unit 24 hrs so temps can regulate also reset fridge ice maker due to not making ice"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHW00
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
12/31/2024
Checked over unit and found no ice being made ran diagnostics and found ice maker would not cycle. Replaced ice maker and unit is now cycling and working to specs ; used 1 W10873791 (ICE MAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW04
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
12/31/2024
Replaced led module and unit working properly.; dspstn on spec-tagged invntry: 1 W11602886 LED MODULE
We serviced a
GE REFRIGERATOR
Model GNS23GSHBFSS
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
12/31/2024
Complaint that the refrigerator has en error code 999 555 on the touch key. Found bad touch key and Ui. Parts no longer available for this unit. Collected trip fee.
We serviced a
WHIIRLPOOL DRYER
Model WED4950HW0
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
12/31/2024
"Ran dryer and found unit running and heating but not tumbling, removed top and found belt broken off causing issue. Replaced with repair kit lubed rollers and ran unit, all operations are now working to specs ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB4
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
12/31/2024
"Ran unit and found machine would fill with water but never wash, tested voltage to motor and 120v present motor making a clicking noise wash motor had failed. Replaced sump&motor ran a cycle and unit is now washing and working to specs ; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
BOSCH DRYER
Model WTVC3300US/09
Near Wallingford, Connecticut 06492
Jimmy R.
Job Details:
12/31/2024
"Checked over dryer and found unit erroring out for restricted air flow, checked vent and found clean and clear lint housing Clean but lint screen blocked causing no air to flow thew. Customer cleaned lint screen and unit is now running a full cycle and drying properly."
We serviced a
GE DRYER ELECTRIC
Model GFDS140ED1WW
Near Plainville, Massachusetts 02762
Aimee
Job Details:
12/31/2024
"Found need 4 new glides and a belt; ordrng 2 WE03X37319 (Gilded)s and 2 WE03X37320 (Glides)s, used 1 WE03X29897 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Attleborough, Massachusetts 02760
Aimee
Job Details:
12/31/2024
"Found locks and unlocked, replaced the latch and ran diagnostics Also has f9 e1 error needs new harness Also needs new suspension rods ; rqstng P&A on 1 W11396716 (Suspension rods) and 1 W11643701 (Harness), used 1 W11513248 (Latch) from stock"
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near Norton, Massachusetts 02766
Aimee
Job Details:
12/31/2024
Found crack from left burner and the top is scratched up and there covered looks like a boil over.Cust said there 4 families in house Took photos of cook topThis is there second oven that the cook top cracked on them.Explained the some pots are too big for cook top. Only 1/2 inch past largest burnerExplained will send in to contract cracks arent covered by contract Wasnt caused by appliance.; rqstng P&A on 1 DG94-03959A (Cook top)
We serviced a
WHIRLPOOL RESIDENTIAL REFR
Model WRQA59CNKZ
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
12/31/2024
"Checked over unit and found no lights in fridge section, removed light covers and found voltage to lights but not coming on. Unit will need new updated light module, parts tentative p/a ; ordrng 1 W11470191 (Module)"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
12/31/2024
Complaint the washer keeps running and wouldnt stop. Customer has an 5yr extended warranty through Home Depot and they will call will call the insurance company to send us out with correct information on the ticket. No diagnostic done til we return with correct ticket.
We serviced a
MAYTAG WASHER TOP LOAD
Model mvwp575gwo
Near Granby, Connecticut 06035
Mike K.
Job Details:
12/31/2024
"Cs complaint of not cleaning properly, does not think it is agitating. F5e1 lid lock error in history, lock test fine. Ran diagnostic cycle and completed fine. ran manual tests and all functions test fine. Lower inspection all looks good, suspension good and basket spins Ning fine be without excessive wobble.Ran in normal cycle, went through fill and into agitate fine. Ran drain and spin fine. No problems found."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
12/31/2024
"Ran washer and found unit starting a wash cycle and running, ran a diagnostics and found off balance errors, recalibrated machine and ran self test unit is working properly. Levee unit due to basket bouncing on sides of cabinet witch could be causing off balance cycles, ran a drain and spin all operations are working to specs"
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
12/30/2024
Could not get model or serial pic door would not unlock tried to unplug and go into diagnostics still would not unlock ordering also latch and pressure switch with model we have cust will call back when unit is accessable ; ordrng 1 W11565030 (Latch) and 1 W11316246 (Pressure switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
12/30/2024
"Complaint of not cleaning, ran diagnostic cycle. Filled and wash motor is running. Spray arms not moving, clogged. Cleared best I could but mid arm still not spinning, bottom spinning.but still some clogging. Water spraying from open holes seems correct. Found filter was not screwed in tight. Would suggest replacing spray arms and if any issues after replace sump assy if motor is weak.Cs will replace spray arms on their own."
We serviced a
SAMSUNG RANGE
Model NE63T8111SS/AA
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
12/30/2024
"Checked unit found not getting power to burner ordering switch and burner putting into p/a; rqstng P&A on 1 Dg44-01006c (Burner switch) and 1 Dg47-0063a (Burner), states that autho needed"
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS0
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
12/30/2024
Complaint the the light and fan are not working properly. Customer mentioned that it started that the light would stay on and wouldnt turn of then it stopped working for the fan and light which is on the same left touch panel. Found bad control and touch panel. Will order parts for a return visit.; ordrng 1 W11129648 (Control Board) and 1 W11206166 (Control Touch Left Stainless)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6301SR/AA
Near Medway, Massachusetts 02053
Glenn
Job Details:
12/30/2024
Complaint intermittent ice making Installed parts tested all ok job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Farmington, Connecticut 06032
Ruben C.
Job Details:
12/30/2024
Checked unit not washing getting water found no voltage going to motor and and motor is open winding ordering motor and control; rqstng P&A on 1 W11416362 (Motor) and 1 W11410066 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
12/30/2024
Checked unit unit keeps draining checked pressure hose ok ordering control also had code for actuator ordering actuator; ordrng 1 W11481722 (Actuator) and 1 W11603810 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFES3030RB0
Near Plainville, Connecticut 06062
Ruben C.
Job Details:
12/30/2024
Checked unit found smells are normal but did find clip on door seal is broken ordering door seal ; ordrng 1 W11542153 (Gasket)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Plainville, Connecticut 06062
Ruben C.
Job Details:
12/30/2024
Checked unit found slider had come apart replaced slider tested operation normal spinning normal and washing normal ran diagnostics normal ran quick cycle normal
We serviced a
WHIRLPOOL COOKTOP
Model WFES3330RZ0
Near Fort Mill, South Carolina 29707
Brandon
Job Details:
12/30/2024
Complaint units back left burner is not working. On arrival I found that burner was broken. Replaced switch and burner. After installation I tested unit and it tested as designed.No other issues found.
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Fort Mill, South Carolina 29708
Brandon
Job Details:
12/30/2024
Complaint unit is not going through cycles. Found on arrival that unit is stuck in drain. Ordering control for repair. Please let customer know when we can return.; ordrng 1 W11621180 (Control)
We serviced a
SAMSUNG HOME COOKING - E
Model NE63A6711SS/AA
Near Brockton, Massachusetts 02301
Aimee
Job Details:
12/30/2024
Stalled burner with switch and tested burner complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Douglas, Massachusetts 01516
Glenn
Job Details:
12/30/2024
Found ice maker not advancing into harvest and valve noise when the new ice maker filled and needs deli drawer and front order parts ; ordrng 1 W11696630 (Deli drawer) and 1 WPW10396909 (Drawer front)
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL03
Near Fort Mill, South Carolina 29708
Brandon
Job Details:
12/30/2024
On arrival I installed ui and tested all functions. Unit tested as designed. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Tega Cay, South Carolina 29708
Brandon
Job Details:
12/30/2024
Complaint units left leg is stripped from installation. Gasket in right side is ripped from improperly using door. These are not manufactured defects. Customer did not pay service fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
12/30/2024
Complaint unit is making noise. On arrival I put unit in test 5 and found that compressor was the noise customer is bothered with. No issues with compressor. No repairs needed.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
12/30/2024
Complaint unit is not spinning clothes out all the. Found on arrival that pressure switch is failing due to detergent. Ordering pressure switch and control for repair. Customer is performing cleaning cycles to prevent any further issues. Please let customer know when we can return. Ordering control and pressure switch for repair.; ordrng 1 W11316246 (Pressure switch) and 1 W11550649 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Davidson, North Carolina 28036
Johnny
Job Details:
12/30/2024
"Found thermal fuse was faulting out. Ohm reading on thermal fuse was very low, replaced and retested. Unit operating as designed; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
12/30/2024
Customer complaint unit wont stop running keeps draining. Found pressure switch on control board has failed. Will need to order control to fix. Left unit unplugged. ; ordrng 1 W11608056 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ19
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
12/30/2024
Customer complaint no ice making still. Found the wire came loose behind icemaker. Plugged back into tightly and ran a harvest verifying all proper operations.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near McConnells, South Carolina 29726
Mitch H.
Job Details:
12/30/2024
Checked and found wire broken at bottom of door. Would need door. Customer declined repair. Collected for service call on ck #1147
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
12/30/2024
"Disassembled, removed and replaced control and harness. Reassembled. Ran control calibration and automatic test cycle. All completed properly."
We serviced a
MAYTAG DISHWASHER
Model Mdb5969sdm2
Near Charlotte, North Carolina 28204
Clinton
Job Details:
12/30/2024
W10620447part uni panel needed part cost 243.82 249 labor total for return visit already collected 138 from original total. Found voltage coming from control to ui button do not no lighting from panel
We serviced a
WHIRLPOOL RANGE
Model WFES3530RS0
Near Charlotte, North Carolina 28269
Clinton
Job Details:
12/30/2024
Installed new handle and part unit is now fixed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Charlotte, North Carolina 28269
Clinton
Job Details:
12/30/2024
7740626996. Allied tech support. Found a joint leaking from compressor to condenser line. Oil dripping out noticed noise from oil and moisture being pushed through the system. Need to replace compressor once more and install new dryer in addition flush the system with nitrogen to clear contamination. Compressor is knocking ; ordrng 1 W11580057 (Compressor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near York, South Carolina 29745
Mitch H.
Job Details:
12/30/2024
Tested and ran diagnostics. No stored error codes. All components and functions operating properly. No issues found. Customer showed me the cycle and options he is choosing. Showed customer in cycle guide the time for each cycle and amount of time each option adds to cycle. Dishwasher operating as designed.
We serviced a
GE RANGE GAS
Model JGSS66SEL1SS
Near Clover, South Carolina 29710
Mitch H.
Job Details:
12/30/2024
"Disassembled, removed and replaced burner valve. Reassembled,tested, all burners operating properly"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Charlotte, North Carolina 28216
Clinton
Job Details:
12/30/2024
Installed new hinges and parts unit is closing properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Charlotte, North Carolina 28214
Clinton
Job Details:
12/30/2024
Installed new ice maker tested unit filled unit checks ok; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER
We serviced a
KITCHENAID RANGE HOOD
Model KVWB400DSS06
Near Charlotte, North Carolina 28214
Clinton
Job Details:
12/30/2024
These are install issues the top of the are duct is not straight and the outter shell of the hood is not serviceable buy us. Need to call builders
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ06
Near Charlotte, North Carolina 28214
Clinton
Job Details:
12/30/2024
Sr number 7740631363 advised the noises are expected to louder then the original compressor advised customer. They would need to call in whirlpool customer care for additional info
We serviced a
AMANA DRYER
Model NED5800HW1
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
12/30/2024
Milleranimalhospital1@gmail.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
12/30/2024
"Installed all previously ordered parts also had to install lid lock from stock because that failed. Ran full diagnostics and verified all proper operation.; dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP , used 1 W11700916 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WFE320M0ES2
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
12/30/2024
Customer complaint not heating properly found big element went bad. Installed ordered parts and ran 350 preheated and verified all proper operation. ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT
We serviced a
WHIRLPOOL WALL OVEN
Model W0S31ES0JS01
Near Charlotte, North Carolina 28270
Jonathan J.
Job Details:
12/30/2024
Customer complaint inner door glass shattered into pebbles while unit was cooling down powered off . Upon arrival I saw customer had door off and had repaired and replaced inner door glass themselves. I called Safety Team file number. 7740574069 file number.
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Charlotte, North Carolina 28270
Jonathan J.
Job Details:
12/30/2024
Tech was assigned as a helper; snapped 1 QuickPics
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Smithfield, Rhode Island 02917
Lee
Job Details:
12/30/2024
"Customer states door does not shut properly the center mullion is broken at hinge.Confirmed complaint, found the mount for mullions hinge has broken, see quickpics, would need to replace entire door, hinges and mullion241779401 242185670242036309; rqstng P&A on 2 241779401 (hinge)s and 1 242185670 (RH Ff door) and 1 242036309 (Mullion)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Scituate, Rhode Island 02857
Lee
Job Details:
12/30/2024
"Customer states multiple LEds are out and both fresh food gaskets are torn.Confirmed complaint, found unit is apart of Technical Service Pointer #: W11460554 , which calls for replacement of all single point led modules, need to order and replace kit W11683244, will also replace fresh food door gaskets.W11683244W10846057W11544658; rqstng P&A on 1 W10846057 (gasket-fip) and 1 W11544658 (Gasket) and 1 W11683244 (Led kit 9+3), states that autho needed"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP665SYNF
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
12/30/2024
"Returned to install parts ordered. Installed parts. Ran unit to test element. Element heating. Unit working as designed, verified proper operation."
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
12/30/2024
"Returned to install new element and switch, Installed parts. Verified proper operation."
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS02
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
12/30/2024
Return to install parts ordered installed element and high limit thermostat reassembled unit bake 350 verified proper operation.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54ECOHS04
Near Charlotte, North Carolina 28227
Caleb
Job Details:
12/30/2024
SR#7740626112 Service matters is down. Techline unable to use Service matters as well. Ordering new harness. Replaced control. Cavity sensor on harness melted. Harness melted as well.; ordrng 1 W11033422 (Harness)
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Huntersville, North Carolina 28078
Ryan S.
Job Details:
12/30/2024
"Customer complained unit leaking in refrigerator section. Found drain line clogged, quoted to replaced drain tube assembly and flush drain line. Customer denied repair, collected trip fee."
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW3
Near Huntersville, North Carolina 28078
Ryan S.
Job Details:
12/30/2024
"Returned to install new gearcase , cam and agitator. Installed parts ran unit in agitate and spin to verify proper operation. Verified proper operation."
We serviced a
BOSCH DISHWASHER
Model SHX878ZD5N/01
Near Huntersville, North Carolina 28078
Ryan S.
Job Details:
12/30/2024
Customer complained of error code upon arrival turn unit on display would not come on just beeps from power to unit found bad operation board UI parts are no longer available for this unit collected trip fee.
We serviced a
JENN-AIR FREEZER
Model JBZFR30IGX10
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
12/30/2024
Customer complained icemaker not working find no water to icemaker. Ran test 97 no water entered icemaker. Ordering fill tube and filter Assembly w valve. Informed customer office will call when parts come in. ; ordrng 1 W11515313 (Fill tube) and 1 W11235091 (Filter assembly w valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
12/30/2024
Installed previously ordered parts with no issues. Brand full diagnostics and a quick wash just to verify all proper operations.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
12/30/2024
Installed previously ordered parts with no issues. Ran calibration and full diagnostics with no leaks or issues. Verified all proper operations.; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
KITCHENAID RANGE
Model KFGD500ESS00
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
12/30/2024
"Upper oven bake and broil not lighting, center burner only partially lighting. Took apart burner and cleaned lighting fine, left on during rest of repair to help clean itself out. Both igniters weak. Replaced bake and lighting fine. Only have one on truck, but attempted to remove to make sure would come out as is original. Screw snapped and second stripped. Ordering igniter, burner and screws. Office to contact to schedule return.; ordrng 1 W11245221 (Broiler burner) and 3 WP4159193 (Screw)s and 1 12400035 (Igniter), used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
ELECTROLUX DRYER
Model EFME527UIW1
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
12/30/2024
"Unit powers on but will not . Belt is good, basket turns fine. Verified 120vac coming from control to motor, tests open from control. No belt sensor on this model. Found resistance good at motor, start wire rings through a thermal sensor which is open, bypassed and verified motor runs and unit heats. Quoted for fuse/labor and unit left apart as is not easy to get to and risks breaking wires as all leads are short.; ordrng 1 134711401 (Thermal fuse)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, North Carolina 28215
Caleb
Job Details:
12/30/2024
Harness to pump ripped caused control to become defective. Unit needs new lower harness and control.; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Charlotte, North Carolina 28215
Caleb
Job Details:
12/30/2024
"Damper motor stuck open. Replaced damper control. Tested damper, opens and closes fine. ; dspstn on spec-tagged invntry: 1 W11645127 DAMPER CNTRL"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Charlotte, North Carolina 28277
Caleb
Job Details:
12/30/2024
"Replaced lower harness and control, unit tests fine"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX10
Near Charlotte, North Carolina 28270
Caleb
Job Details:
12/30/2024
Replaced fill tube and ice maker. Unit checks fine.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Charlotte, North Carolina 28277
Caleb
Job Details:
12/30/2024
Rand diagnostics. Heater not receiving voltage from control. Customer using rinse aid and understands plastic will not dry well. Heater discolored. Unit needs new control and heater.; ordrng 1 W11537778 (Heater) and 1 W11646927 (Control)
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Charlotte, North Carolina 28277
Caleb
Job Details:
12/30/2024
"Replaced motor blower fan, blower fan housing. Bracket and kit. Unit tests fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Gastonia, North Carolina 28052
Mitch H.
Job Details:
12/30/2024
"Tested and found pump/motor not starting. Entered diagnostics, confirmed F4E3 pump error. Removed and replaced pump/motor. Reassembled, tested and checked for leaks. All operating properly and no leaks."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Pineville, North Carolina 28134
Caleb
Job Details:
12/30/2024
Replaced ui. Unit tests fine.
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near Gastonia, North Carolina 28052
Mitch H.
Job Details:
12/30/2024
"Disassembled dryer completely. Removed and replaced complete wiring harness, control and other parts. Reassembled, tested, dryer now operating properly."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD1
Near Blacksburg, South Carolina 29702
Mitch H.
Job Details:
12/30/2024
"Unplugged refrigerator. Removed and replaced user interface. Plugged unit back in. Set temps for both RC and FC. All components checked good. Checked freezer temperature, running at 3 degrees. Ice is making some ice. Advised customer to allow up to 48 hours for ice production."
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Cranston, Rhode Island 02921
Lee
Job Details:
12/30/2024
Customer has extended warranty through D&G and will reach out to them to create a ticket.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near West Warwick, Rhode Island 02893
Lee
Job Details:
12/30/2024
"Customer states fresh food led started flickering and is now completely out.Confirmed complaint,found proper voltage and door switches working properly, replaced led module. Tested okay, showed customer."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Charlton, Massachusetts 01507
Glenn
Job Details:
12/30/2024
Sr 7740628257 tested found no voltage from control to user interface should be 5VDC needs Control board which is discontinued part # W10625694
We serviced a
SAMSUNG RANGE
Model NX58H5600SSAA
Near Worcester, Massachusetts 01605
Glenn
Job Details:
12/30/2024
Tested found weak bake igniter causing gas smell. ; used 1 12400035 (IGNITOR FLAT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Mooresville, North Carolina 28117
Johnny
Job Details:
12/30/2024
"Put unit in service mode and ran test 120 and found icemaker would get stuck mid cycle. Replaced icemaker and reran test 120, icemaker test passed. Unit operating as designed"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Mooresville, North Carolina 28117
Johnny
Job Details:
12/30/2024
Found pice of door lock taped to top of unit. Replaced door lock and ran test cycle in service mode. Unit operating as designed ; used 1 W11670519 (LATCH) from stock
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near North Attleborough, Massachusetts 02760
Aimee
Job Details:
12/30/2024
Installed control latch. Ran diagnostics and fill and drainTested complete
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA
Near Woonsocket, Rhode Island 02895
Aimee
Job Details:
12/30/2024
Cust complaint all lights blinking and wouldnt start.Found needs new ui; rqstng P&A on 1 DD82-01598A (Ui)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Holliston, Massachusetts 01746
Aimee
Job Details:
12/30/2024
No frost pattern in freezer and middle drawer warm also no ice Found the compressor having hard time starting and grinding condensor fan is running Needs compressor and inverta boardI also found a bulletin for this model forMain control being replaced took photo of that.Needs sealed system work; rqstng P&A on 1 5304520946 (Compressor with inverta) and 1 5304531885 (Control)
We serviced a
WHIRLPOOL OVEN
Model KERS202BSS1
Near Enfield, Connecticut 06082
Jorden
Job Details:
12/30/2024
"Arrived and installed ACU, tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Mooresville, North Carolina 28115
Johnny
Job Details:
12/30/2024
Replaced control board and dispenser. Tested unit and unit is operating as designed
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US
Near North Smithfield, Rhode Island 02896
Aimee
Job Details:
12/30/2024
Has a 4 c error and 4 c2Cust stated keeps filling with water and was getting up error codeCouldnt get into dianostics Ordering control and valve ; rqstng P&A on 1 DC92-03567L (Control) and 1 DC97-15459H (Water valve) and 4 DC97-16350U (Suspension rides)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cumberland, Rhode Island 02864
Aimee
Job Details:
12/30/2024
Cust just moved in not much fridge and freezer.The owner draw were empty Turned temp up the water line froze up. Defrosted water line and tested working fine Advised until fill fridge fill bottle water to help absorb the cold
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Enfield, Connecticut 06082
Jorden
Job Details:
12/30/2024
Arrived and found new UI panel does not come with the display board. Installed and did not correct issue. Ordering PCBA user interface.; ordrng 1 W11194422 (cntrl-elec)
We serviced a
KITCHENAID OVEN
Model KSEG950ESS0
Near Ellington, Connecticut 06029
Jorden
Job Details:
12/30/2024
"Arrived and installed UI and ACU, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Mooresville, North Carolina 28115
Johnny
Job Details:
12/30/2024
Cx refused to pay. Claims he was not quoted. Warranty expired 11/21/2024
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Worcester, Massachusetts 01609
Glenn
Job Details:
12/30/2024
Found improper voltage at the dryer outlet customer need an electrician. Also the coin box will need to be drilled out as it will not unlock order part which is in warranty ; ordrng 1 W11190039 (Coin cox)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Worcester, Massachusetts 01609
Glenn
Job Details:
12/30/2024
Found hub is broken causing no spin but the agitator will not come out and will have to broken. Order parts ; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Hub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Windsor, Connecticut 06095
Jorden
Job Details:
12/30/2024
"Arrived and installed compressor kit, vacuumed, charged and observed temps dropping. Allow 48h for temps to normalize. ; used 2 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
CROSLEY DRYER
Model CDE6500W
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
12/30/2024
Dryer not getting proper voltage advised customer. No repairs needed
We serviced a
LG DISHWASHER
Model LDF5678SS
Near Warwick, Rhode Island 02889
Lee
Job Details:
12/30/2024
"Customer states unit leaks from bottom of doorConfirmed complaint, ran unit with front of door removed and was able to duplicate leak coming from door seal, found bottom door seal is warped in couple locations also unit was not leveled properly, adjusted legs and will need to order and replace bottom door seal.MDS65210402 72.71R; ordrng 1 MDS65210402 (Tub gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Warren, Rhode Island 02885
Lee
Job Details:
12/30/2024
"Installed harness with clip, tested okay.; dspstn on spec-tagged invntry: 1 W11643701 HARNESS LOWER and 1 w11755726 CLIP"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Providence, Rhode Island 02908
Lee
Job Details:
12/30/2024
"Customer states unit does not finish cycle gets too off balance every timeConfirmed complaint, suspension rods worn out, replaced off truck, tested unit found still getting off balance inner tub seems loose on gear case, unable to remove washplate, need to order wash plate, drive hub, and gearcase.W10752283W10528947W10752187; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W11454734 (Gearcase), used 1 W11130362 (SUSPENSION) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Norton, Massachusetts 02766
Aimee
Job Details:
12/30/2024
Cant pull out error codes washer was full water and locked up.Got at the control no green light and need latch and strike Couldnt get at the model and serial .; rqstng P&A on 1 W11457841 (Latch) and 1 W11419171 (Control) and 1 W11700916 (Latch)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
12/30/2024
"Installed new control and ran machine threw a test cycle, cleared errors and ran a spin cycle finding unit is now spinning and operating to manufacture specs"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
12/30/2024
"Ran washer due to unit had been leaking water when customer would come to get clothes, filled unit on a heavy duty cycle and checked all connections and operations found no water, ran a drain and found water dripping from drain connection at back of unit due to clamp not on properly. Fixed clamp to secure drain hose ran another drain and spin checking operations. Unit is now dry and functioning to specs"