Service History 294 - Advantage Appliance Repair

We serviced a

WHIRLPOOL DRYER

Model WGD5300SQ0

Near Chicopee, MA 01013

Chris B.

Job Details: 09/27/2023

Replaced all parts and unit running normal. No leaks detected. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEAW0

Near Amherst, MA 01002

Chris B.

Job Details: 09/27/2023

Customer was able to open the washer door. After verifying found that the door lock is was not functioning properly. Quoted parts and labor. Replaced part and unit running normal. Waived trip fee into labor and collected the difference plus price of the part. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ware, MA 01082

Chris B.

Job Details: 09/27/2023

"Replaced all parts and washer running normal. Had to replace the Actuator and use TS. No leaks detected.; dspstn on spec-tagged invntry: 1 W11239857 BELT and 1 W11449840 GEARCASE , used 2 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Monson, MA 01057

Chris B.

Job Details: 09/27/2023

Complaint that the unit is making a knocking noise. Found ice maker that is not in use on the on position and the arm was off. Customer asked to turned the ice maker off as they do not use it. Did a diagnostic test and everything came up normal. No issues found with the refrigerator. Mentioned to the customer if noise come back to document it on video. Within 7 days well waive trip fee into labor.

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Bristol, CT 06010

Ruben C.

Job Details: 09/27/2023

Installed parts tested normal

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Bristol, CT 06010

Ruben C.

Job Details: 09/27/2023

Replaced door seal did not get any leaking from unit called techline to document 7737429030 cust will try a load to check; dspstn on spec-tagged invntry: 1 W11498831 GASKET

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Plainville, CT 06062

Ruben C.

Job Details: 09/27/2023

Replaced auger motor tested operation normal bin operating normally; dspstn on spec-tagged invntry: 1 W10822606 AUGER MOTOR

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Farmington, CT 06032

Chuck M.

Job Details: 09/27/2023

"Customer complaint is that washer had a burning rubber smell. Inspected tub and inner basket. Checked underneath and inspected belt, pulley, motor and shield. All checked ok. Ran diagnostics and got no error codes. Automatic test cycle ran successfully."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Torrington, CT 06790

Ruben C.

Job Details: 09/27/2023

Replaced timer and knob tested operation normal ran cycle normal started heating normally

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Torrington, CT 06790

Ruben C.

Job Details: 09/27/2023

Installed control and harness unit is now draining did not notice on last service tub is severely off center this could have caused break in harness could not get washplate off ordering gearcase washplate and inner basket; ordrng 1 W11449840 (Gearcase) and 1 W10752187 (Screw) and 1 W11510461 (Washplate) and 1 W11513243 (Inner basket)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Torrington, CT 06790

Ruben C.

Job Details: 09/27/2023

Checked unit found thermal fuse on heating element open replaced fuse tested operation normal; used 1 279816 (THERMAL KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Torrington, CT 06790

Ruben C.

Job Details: 09/27/2023

Checked unit found basket wobbling cuasing off balance could not get agitator off gave cust estimate for inner basket gearcase and agitator inner basket would be covered cust will think about repair

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS02

Near Torrington, CT 06790

Ruben C.

Job Details: 09/27/2023

Checked unit found filter housing leaking and ice maker not harvesting ordering ice maker and filter housing; ordrng 1 W11346623 (Housing) and 1 W10884390 (Ice maker)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Plymouth, CT 06786

Ruben C.

Job Details: 09/27/2023

Checked unit found boiler connection in back touched cabinet cuasing control to short not sending voltage to either element elements are ok and harness ok; ordrng 1 W11594224 (Control)

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Simsbury, CT 06070

Chuck M.

Job Details: 09/27/2023

Customer complaint is that washer was tearing clothes and sheets. Inspected agitator and inner basket. All checked ok. Customer has pictures of tangled Wash load. Advised customer to drop laundry into washer opposed to loading around agitator. Washer checked ok.

We serviced a

GE RANGE

Model JBP35DM1WW

Near Canton, CT 06019

Chuck M.

Job Details: 09/27/2023

Customer complaint is that right front burner is not working. Inspected and found receptacle burned off. Ordered receptacle. ; ordrng 1 WB17T10006 (block insulator)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Winsted, CT 06098

Chuck M.

Job Details: 09/27/2023

Customer complaint is that seal between console and inner door panel was pulled out. Reinserted seal and found console is wavy. Ordered console. ; ordrng 1 W11660284 (Console)

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Bolton, CT 06043

Amanda R.

Job Details: 09/27/2023

Replaced inlet valve tested operation normal

We serviced a

GE WASHER

Model GTW750csl0Ws

Near Suffield, CT 06078

Gary V.

Job Details: 09/27/2023

"Inspected and found drain pump rattling and loud, needs drain pump. Will order and return.; ordrng 1 WH23X28418 (Drain pump)"

We serviced a

LG REFRIGERATOR

Model LFDS2252OS/04

Near Windsor Locks, CT 06096

Gary V.

Job Details: 09/27/2023

"Inspected and found compressor getting voltage but has open start winding and main acu shutting unit off completely then coming back on, quoted and they will call."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Windsor, CT 06095

Gary V.

Job Details: 09/27/2023

"Inspected and found customer accidentally set last cycle with spin turned off and unit didnt spin, cycled washer thru auto diagnostics and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Ellington, CT 06029

Gary V.

Job Details: 09/27/2023

"Whirlpool sent part #13109217SQ . Arrived and unpackaged door and found it scratched, will reorder door and they will call when door arrives.; ordrng 1 13109217SQ (Freezer door stain less)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Sutton, MA 01590

Angel R.

Job Details: 09/27/2023

Installed all listed parts and drain pump. Tested and calibrated ok.; used 1 W10876600 ( DRAIN PUMP) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Worcester, MA 01605

Angel R.

Job Details: 09/27/2023

"Installed pump from TS and harness, tested ok. ; used 1 W11399437 ( DRAIN PUMP) from stock"

We serviced a

MAYTAG MICROWAVE

Model MMV4207JZ0

Near Wilbraham, MA 01095

Chris B.

Job Details: 09/27/2023

"Complaint that the light socket is broken. Replaced light socket and unit working normal. Lighting properly. ; used 1 W10210871 (HOLDER,LAMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Springfield, MA 01109

Chris B.

Job Details: 09/27/2023

Customer had the refrigerator exchanged for another one and unit wasnt in the house. No repairs needed on this visit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Manchester, CT 06040

Amanda R.

Job Details: 09/27/2023

Never cooled down the start relay and capacitor completely missing need to order to install ; ordrng 1 W11547180 (Relay) and 1 WPW10662129 (Capacitor)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, NC 28262

Robert A.

Job Details: 09/26/2023

"I attempted to install the motor, but the blower wheel is seized to the motor shaft. The unit needs a new blower wheel as well. The blower wheel had heavy lint built up, I removed the lint. The noise softened but is still present. Im ordering a new blower wheel for the return visit. I left the part with the maintenance guy, he label the box with the apt #.; ordrng 1 W11327190 (Blower wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Charlotte, NC 28262

Robert A.

Job Details: 09/26/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Charlotte, NC 28262

Robert A.

Job Details: 09/26/2023

"Cx complaint that the unit is not cooling. I inspected the unit to confirm the complaint. The unit was off/unplugged when I arrived. I found the defrost heater wire disconnected. I secured the wire and tested the unit for the cx. The heater activated, the unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near York, SC 29745

Mitch H.

Job Details: 09/26/2023

"Found frost and condensation around top of freezer door. Found gasket not sealing properly. Ran diagnostics and tested operation. All functions operating properly. Ordering freezer door gasket. Called and checked availability and scheduled return visit for 10/2 12-5.; ordrng 1 W10407216 (Freezer door gasket), dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE and 1 WPW10769076 CNTRL-ELEC"

We serviced a

FRIGIDAIRE RANGE

Model LFEF3054TFT

Near Bessemer City, NC 28016

Ryan S.

Job Details: 09/26/2023

"Found surface burner wasnt on truck, when inspecting burner switch noticed it was a single not a double and part needed was a double. Went to call to inspect switch. Found part needed was a doubt. Tribles diagram is wrong for this part. Called Randy due to model not being in service matters. Randy found correct part number putting in for p&a on new switch per Randy request and surface element is with Jen at parts house. Informed customer office will call when parts come in. ; ordrng 1 5304522918 (Radant dual)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Charlotte, NC 28210

Jeff L.

Job Details: 09/26/2023

Replaced mullion unit unit ran and checked okCall complete

We serviced a

WHIRLPOOL DRYER

Model Wed5605mc0

Near Charlotte, NC 28226

Jeff L.

Job Details: 09/26/2023

Customer complaint of noise. I found the unit having a vibration noise. I tore unit down and checked all screws to make sure they were tight I checked rollers and when turning by hand they were somewhat loud so I replaced the rollers belt and pulley. I also cut dryer vent down. Put dryer back together ran unit and I had no vibration noise. I advised the customer to not let this unit touch the back venting or the side drawers with the metal rails if they touch it may give off a vibration sound. I also advised customer not to push unit back and crimp the vent. Unit ran and checked ok..Call complete; used 1 4392067 (Dryer kit) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Charlotte, NC 28269

Robert A.

Job Details: 09/26/2023

"Cx complaint that the unit is not working. I inspected the unit to confirm the complaint. I found error codes: f9e1 f5e2 f0e1 f0e2. I cleared the codes and ran a drain test 4 , it worked fine. I ran test 7 for the spin test, it worked as well. I removed the drain pump filter and found some debris in the filter. I tested the unit for the cx. I left the part with the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11316250 DOOR LOCK"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lincolnton, NC 28092

Ryan S.

Job Details: 09/26/2023

"Customer had a receipt but didnt have model number on it. Called Jenny K at office and she said I needed a receipt with model number, Customer refused to pay for call or service. Said she will get receipt with model number and call back."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fort Mill, SC 29715

Jonathan J.

Job Details: 09/26/2023

"Complaint, both evaporators are completely frozen over not cooling properly in either zone. I found complaint is true. I found unit will need control board and both evaporator fan motor assemblies. I checked pantry, harness, pantry, user interface is illuminated as of right now no breakage or tearing occurring in pantry harness at this time. customer to turn breaker off to unit and allow unit to defrost for at least 3 days before rearival. Customer to monitor and place towels down during defrost. ; rqstng P&A on 1 WPW10675033 (Control), ordrng 1 W11249952 (Evap mtr) and 1 W11457241 (Pan) and 1 WPW10248595 (Damper) and 1 WPW10389152 (Support) and 1 W11087438 (Fan mtr)"

We serviced a

MAYTAG DRYER

Model MED5500FW

Near Walpole, MA 02081

Aimee Z.

Job Details: 09/26/2023

Cant get into diagnostics no power at ui doesnt light up when power on.Voltage at outlet to Cntrl but cant test past control because its stacked. Need ui and Cntrl Can install the Cntrl and ui without unstacking.Needs 6 ft step stool to access the screws to top panel to install; ordrng 1 W11537226 (Ui) and 1 W11537215 (Cntrl)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Charlotte, NC 28216

Robert A.

Job Details: 09/26/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Charlotte, NC 28262

Robert A.

Job Details: 09/26/2023

I installed the ordered part and tested the unit for the cx. The unit is working as designed. The issue may be coming from using a lot of crushed ice with a full bucket of ice. The force of the ice against the plastic bucket as the metal auger spins may be causing the cracks in the ice buckets. I recommended for the cx I remove a full cup of cubes ice daily to minimize the amount of pressure and weight require to make crushed ice.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Charlotte, NC 28269

Robert A.

Job Details: 09/26/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED5600XW1

Near Medway, MA 02053

Aimee Z.

Job Details: 09/26/2023

Found needs a tuneup the pully was scraping Replaced bearings pully and belt completeAlso advised to clean the ventTested complete ; used 1 4392067 (Repair kir) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Norfolk, MA 02056

Aimee Z.

Job Details: 09/26/2023

Installed new suspension rodsRan diagnostics complete

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US02

Near Enfield, CT 06082

Gary V.

Job Details: 09/26/2023

"Inspected and found suspension rods worn out and quoted for repair, she will call if wants repaired."

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Brooklyn, CT 06234

Amanda R.

Job Details: 09/26/2023

Replaced front panel door closing normally when removing model and serial tag it ripped put on piece of paper for customer to save

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Denver, NC 28037

Mark C.

Job Details: 09/26/2023

"Unit is making a squeaking noise due to the motor overheating from a crooked pulley. ; ordrng 1 W10890624 (Motor), dspstn on spec-tagged invntry: 1 W11454741 GEARCASE"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Ware, MA 01082

Roger R.

Job Details: 09/26/2023

Installed new freezer door. Found water line to fountain leaking at bottom. Need a new coupler that I could not find on my truck. Will order and return asap; ordrng 1 WP4373559 (FITTING 5/16-1/4)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Worcester, MA 01602

Roger R.

Job Details: 09/26/2023

"Installed both door due to damage. ; used 1 W10913113 (Door FIP), and 1 LW10912110 (Door, FIP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Newton, NC 28658

Ryan S.

Job Details: 09/26/2023

"Customer said unit warmed up one day but has been cooling since. Found temps in range. Checked frost pattern and frost pattern full. Customer said he could hear rumbling, noise was refrigerant, put sealer gum over evap lines to dampen noise also made sure filter dryer was tilted verified proper operation. ; used 1 212643 (SEALER-GUM) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lincolnton, NC 28092

Ryan S.

Job Details: 09/26/2023

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JW3

Near Lincolnton, NC 28092

Ryan S.

Job Details: 09/26/2023

"Customer complained unit not working, says. Burners arent working. Unit had new surface elements that have the switch I the middle informed customer of button isnt pressed all the way down it wont work. Tested all burners with button pressed in and unit burners working properly. Showed customer one of her pans was bent up in middle which is causing the pan to not touch button. Customer also said that the oven wasnt working greatest, set unit to 400? when entering and checked internal temp its average was 390? informed customer unit is working as designed. Called safety to report issue. Use same SR."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lincolnton, NC 28092

Ryan S.

Job Details: 09/26/2023

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Crouse, NC 28033

Ryan S.

Job Details: 09/26/2023

Upon arrival customer said unit isnt making noise like before but isnt spinning clothes out. Found f7e6 error. Open motor circuit. Ran service mode and all agitate and spin cycles working properly. Checked under unit and found all wires and harnesss in place and have continuity thing from board. Ran drive system test. Shifter had correct voltage to it and optical sensor and had continuity to board. Cap had steady resistance rise after discharge and was making motor working properly in service mode. Motor windings were good 5.5 and 5.7. Nothing between tubs causing issue. All other functions working properly in service mode also. Can not find any issue other than error code in memory. Called techline techline said after checks the only thing left is the harness and capacitor. If capacitor is working it should be harness it could be a balance issue but error code should not have returned. Ordering harness and capacitor. Sr# 7737412107 scheduled return call for 10-2-23 am ; ordrng 1 W11568983 (Harness) and 1 W11395618 (Capcitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM01

Near Charlotte, NC 28278

Jeff L.

Job Details: 09/26/2023

Replaced ice maker I cycled it and it did a complete harvest and filled with water. Unit ran and checked okCall complete; dspstn on spec-tagged invntry: 1 WPW10300022 ICE MAKER

We serviced a

WHIRLPOOL RANGE

Model GY397LXUT03

Near Bloomfield, CT 06002

Ruben C.

Job Details: 09/26/2023

Checked unit is working normal at this time cust said broil was not working tested unit broiler element glowed red hot cust is going to try unit again gave cust estimate for sensor and control possible intermitent sticking of relays on control senor did check normal but gave cust estimate for sensor as well considering its twelve years old cust does not have email to send estimate or receipt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDZ01

Near Hartford, CT 06112

Chuck M.

Job Details: 09/26/2023

"Customer complaint is that refrigerator was not cooling. Inspected and found ice blocking air tunnel underneath air tower. Cleared ice and used gum sealer around ice maker fill tube. Replaced evaporator fan motor. Found air tower insulation broken. Ordered air tower. ; ordrng 1 W11126274 (Air Tower), used 1 WP2315539 (EVAP MOTOR), and 1 212643 (SEALER-GUM) from stock"

We serviced a

ROPER WASHER

Model RTW4515SW2

Near York, SC 29745

Mitch H.

Job Details: 09/26/2023

Customers issue was not with washer. It was with floor pan washer sits in. Explained that we do not install appliances or pans. Checked and ran diagnostics on washer to ensure no issues. All functions and components checked good and operating properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Hartford, CT 06120

Chuck M.

Job Details: 09/26/2023

Customer complaint is that refrigerator is not cooling. Inspected and found ice in freezer section. Inspected evaporator and found no frost pattern on evaporator. Fans and compressor are running. Ordered compressor. ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504430 (Coupler) and 1 W11506619 (Coupler)

We serviced a

SAMSUNG WASHER

Model WA45T3200AW

Near Hartford, CT 06112

Chuck M.

Job Details: 09/26/2023

Customer complaint is that washer bang during spin cycle. Inspected and suspension rods are worn. Customer also stated that washer does not stop if pause button is selected. Attempted to pause cycle and washer does not pause. Ordered control panel and suspension rods. P&A. ; rqstng P&A on 2 DC97-16350S (Suspension Rods)s and 2 DC97-16350S (Suspension Rods)s and 1 DC97-20272E (Control Panel Assembly)

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW2

Near Fort Mill, SC 29707

Jonathan J.

Job Details: 09/26/2023

Complaint I found wash machine is leaking from the drain pump. I found washing machine is leaking from door gasket. Also found washing machine water inlet valve is very very noisy. I am replacing and ordering valves gasket and drain pump. Will need 2X time. ; ordrng 1 W11458345 (Drain pump) and 1 W11314648 (Bellows) and 1 W11316256 (Valve) and 1 W11316255 (Valve)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Bristol, CT 06010

Ruben C.

Job Details: 09/26/2023

Checked unit heating normally cust house vent too long have informed cust of cust said they are going back to dealer refusing further service if needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near York, SC 29745

Mitch H.

Job Details: 09/26/2023

"Removed and replaced condenser fan motor. Plugged refrigerator back in, operating properly and quietly."

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Bristol, CT 06010

Ruben C.

Job Details: 09/26/2023

Checked unit found drain pump clogged cleared tested operation normal; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP

We serviced a

WHIRLPOOL DRYER

Model WED99HEDW0

Near Burlington, CT 06013

Ruben C.

Job Details: 09/26/2023

Replaced main motor and fan blower and drain pinup tested operation normal ran cycle normal

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Avon, CT 06001

Ruben C.

Job Details: 09/26/2023

Getting error code for hmi f2e2 gave cust estimate for facia control; ordrng 1 W11478526 (Facia)

We serviced a

WHIRLPOOL RANGE

Model KSEG700ESS6

Near Farmington, CT 06032

Chuck M.

Job Details: 09/26/2023

Installed infinite switch and burner element. No operation. Infinite switch defective. Reordered infinite switch. ; ordrng 1 W11129442 (switch-inf)

We serviced a

MAYTAG FREEZER

Model MRT118FFFZ06

Near East Hampton, CT 06424

Jeremy B.

Job Details: 09/26/2023

Found freezer led burnt out. Replaced and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11518235 LED BULB

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SRAA

Near Portland, CT 06480

Jeremy B.

Job Details: 09/26/2023

"Ice build up under icemaker. Needs new icemaker, auger, Yclips and sillicone.; rqstng P&A on 1 DA97-12540G (Auger motor) and 1 DA97-15217B (Icemaker) and 1 DA94-04603E (Control) and 1 DA81-05595A (Epoxy) and 1 DA82-02367A (Yclips)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB3A

Near Brooklyn, CT 06234

Amanda R.

Job Details: 09/26/2023

Replaced all parts The floor is warped which warped the tub and now door isnt closing properly the tub isnt a serviceable part

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258DEM00

Near Worcester, MA 01604

Roger R.

Job Details: 09/26/2023

"Installed new compressor and filter drier did not find any leaks at this time. Recharged with 5 oz R134a; dspstn on spec-tagged invntry: 1 W10507884 COMPRESSOR 1 W11506635 COUPLER 6 NF MS SV , and 1 WPW10143759 FILTER DRIER UV"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Chicopee, MA 01020

Mike K.

Job Details: 09/26/2023

"No errors in history. Reading as lid open so will not do any tests, moved strike around, but still reading open. They had snapped strike at one point and soon as new lid lock was installed , it snapped again so replaced lid strike as well. Ran normal cycle and working properly. Cancelled and ran drain/ spin fine.; used 1 W11394572 (DOOR LOCK), and 1 W11457841 (STRIKE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Chicopee, MA 01020

Mike K.

Job Details: 09/26/2023

"Replaced leds, control, damper, water valve, icemaker. Leds working fine damper open/closing fine, icemaker advanced and filled fine and shut off properly so valve checking fine. Cs to monitor; dspstn on spec-tagged invntry: 1 W10882923 ICE MAKER 1 W10695459 LED MODULE , and 1 WPW10196393 DAMPER CNTRL"

We serviced a

WHIRLPOOL DRYER

Model WED6620HW

Near Belchertown, MA 01007

Mike K.

Job Details: 09/26/2023

"Little bit of rumbling noise when runnning. Took apart and supports and idle good, some build up of lint that I cleaned out, most build up was found on blower wheel, cleared. Unit is running smoother. No failures found, vibration looks to be all. Let customer know noises will come and go with unit operation, but physically and electronically everything checks fine."

We serviced a

LG DRYER

Model DLE5977W CS

Near Northampton, MA 01060

Mike K.

Job Details: 09/26/2023

Found Open thermostat and cracked belt. Heating element ohmed out fine at 20 and 40 ohms.; ordrng 1 6931EL3003D (Hi limit thermostat) and 1 6931EL3001E (Thermostat) and 1 4400EL2001F (Belt)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Holyoke, MA 01040

Mike K.

Job Details: 09/26/2023

"Unit in middle of kitchen disconnected. A portable unit was running at sink. Unit did have dead roaches in console, nothing live seen. Cracked water valve, replaced. Cs will test once other unit is done washing.; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near South Hadley, MA 01075

Mike K.

Job Details: 09/26/2023

"Replaced icemaker, ran harvest test and fill test with both testing properly."

We serviced a

FRIGIDAIRE RABGE

Model FGEF3035RFA

Near Westfield, MA 01085

Mike K.

Job Details: 09/26/2023

"Replaced bake element. Tested unit in bake cycle and unit failed to heat, measured 120 vac on l2 coming to heater, 30v on l1, same at control. Tapped relay but no change. Quoted for control with no mark up, no additional labor. Denied, wanted refund.Spoke with Brian, refund of 408.31, service call only.; schdld next appmnt for 10/3 TUE AM"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Middletown, CT 06457

Jeremy B.

Job Details: 09/26/2023

Installed new parts and tested all checks ok.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JW0

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 09/26/2023

Installed new control and sensor. Preheated to 350 all checks ok. ; dspstn on spec-tagged invntry: 1 WPW10181986 SENSOR

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSC24C8EYY01

Near Glastonbury, CT 06033

Jeremy B.

Job Details: 09/26/2023

Found fresh food evaporator drain clogged causing water to leak. Cleared ice and used steamer to blow out tube All checks ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Pomfret, CT 06259

Amanda R.

Job Details: 09/26/2023

F7e1 F3e3 F6e2 errors heater not working customer replaced Heater element and turbidity sensor ran automatic test heater coming on needs new control ; ordrng 1 W11305308 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Grafton, MA 01536

Angel R.

Job Details: 09/26/2023

"Customer showed me a video of noise complaint, it is coming from the evaporator fan in FC. Tested valves and ice make auger motor for unusual noises. Checked for frost on evaporator and pattern was ok. Motor felt a bit stiff to turn, will order new evap fan. Voltage to fan tested ok.; rqstng P&A on 1 WP2315549 (evap fan motor)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Shrewsbury, MA 01545

Angel R.

Job Details: 09/26/2023

"Hub is worn, cannot remove wash plate, will order both.; rqstng P&A on 1 W10902814 (washplate) and 1 W10528947 (drive hub kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Worcester, MA 01607

Angel R.

Job Details: 09/26/2023

"Installed new harness and pump, tested ok.; used 1 W11399437 ( DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Thompson, CT 06255

Angel R.

Job Details: 09/26/2023

"Valves are both getting proper voltage but seems solenoid stuck open at times causing water to leak out of dispenser. Tested dispenser paddle switch and it is working properly. Will order both valves.; ordrng 1 WPW10279866 (valve-inlt) and 1 W10498992 (valve,inlet)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Thompson, CT 06255

Angel R.

Job Details: 09/26/2023

"Ran diagnostics found no error codes, tested unit and found cam kit a bit noisy and worn. Will order new cam.; ordrng 1 W10721967 (drive pulley)"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Windham, CT 06226

Amanda R.

Job Details: 09/26/2023

Both ff and freezer white door gasket falling out of door needs new gaskets ; ordrng 1 W10838574 (Gasket) and 1 W10861499 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Griswold, CT 06351

Amanda R.

Job Details: 09/26/2023

"Never made ice fill tube for ice maker frozen temps set at recommended cleared fill tube ordering control and fill tube with heater ; rqstng P&A on 1 W10886931 (Ice maker) and 1 WPW10675033 (Control) and 1 W11238340 (Fill tube), states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Auburn, MA 01501

Roger R.

Job Details: 09/26/2023

Found unit has a clogged drain hose that I cannot clear. Will need a new drain hose; ordrng 1 8269144A (DRAIN HOSE)

We serviced a

KENMORE REFRIGERATOR

Model ="596.72003016"

Near Farmington, CT 06032

Chuck M.

Job Details: 09/26/2023

Installed evaporator fan motor and tested voltage at fan motor and fan motor has 120V at fan. Advised customer to allow time for unit to stabilize and reach proper temperature.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Suffield, CT 06078

Mike K.

Job Details: 09/26/2023

Replaced orifices and burner heads ( 4 burner heads came in set) Tested and each burner lit fine. Cs tested as well.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBS1

Near Oxford, MA 01540

Roger R.

Job Details: 09/26/2023

Installed new outer door panel due to scratches.

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Dudley, MA 01571

Roger R.

Job Details: 09/26/2023

"Installed new glass top/ lid assembly, checked operation all okay."

We serviced a

WHIRLPOOL MICROWAVE

Model TMH14XMS-2

Near Sturbridge, MA 01518

Roger R.

Job Details: 09/26/2023

"Found und had a bad socket for hood light. Replaced and checked, all okay. ; used 1 W10210871 (HOLDER,LAMP) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Brimfield, MA 01010

Roger R.

Job Details: 09/26/2023

"Found unit leaking from upper ice maker even when ice maker not installed. Unit has a bad valve that is letting water by when closed. Will need new valve. Submit for authorization ; rqstng P&A on 1 DA97-21043A (Valve, water), dspstn on spec-tagged invntry: 1 DA97-07603B ICE MAKER"

We serviced a

SAMSUNG MICROWAVE

Model ME21M706BA

Near South Windsor, CT 06074

Jeremy B.

Job Details: 09/26/2023

Microwave powers on but not heating. Can heat transformer energizing needs new mag. ; rqstng P&A on 1 OM75P21ESGN (Magnetron)

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS

Near Longmeadow, MA 01106

Gary V.

Job Details: 09/26/2023

"Installed new door latch and cycled, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near East Longmeadow, MA 01028

Gary V.

Job Details: 09/26/2023

"Applied sealer around door gaps and cleared frost away, cycled and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB02

Near Springfield, MA 01118

Gary V.

Job Details: 09/26/2023

"Inspected and found freezer door seal not sealing and adjusted door seal, tested fine."

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRM00

Near West Springfield, MA 01089

Gary V.

Job Details: 09/26/2023

"Inspected and found evap fan no longer turning and blade broken, will order and return.; ordrng 1 WPW10128551 (Fan motor) and 1 WP2169142 (Blade), dspstn on spec-tagged invntry: 1 WPW10503278 CNTRL-ELEC"

Contact Us Today

About Us