We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Lancaster, SC 29720
Jonathan J.
Job Details: 12/21/2023
Complaint refrigerator making loud noises not making ice. I found icemaker fill tube is frozen over will need water inlet valve will need heater and fascia and ice maker . Also found damper control is the cause of noise.; ordrng 1 W11658802 (Ice maker) and 1 W11482383 (Valve) and 1 W11087201 (Heater) and 1 W11637688 (Fascia) and 1 WPW10479155 (Damper)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Charlotte, NC 28212
Robert A.
Job Details: 12/21/2023
"The cx did not answer the door. The number is his mom, she called and texted multiple times. No one opened the door. I did not diagnose the unit.; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Chaplin, CT 06235
Amanda R.
Job Details: 12/21/2023
Complaint making noise its vibration noise no saved errors not drying in one cycle recommended cleaning venting ; ordrng 1 W11525997 (Control) and 1 4392067 (Kit)
We serviced a
LG WASHER
Model wm2101hw
Near Windsor, CT 06095
Gary V.
Job Details: 12/21/2023
"Inspected and found multiple problems, door gasket leaking, shock absorbers worn out, and entire tub loading with debris and residue build up, quoted for door seal repair to stop the leak, she will call if wants repair.; dspstn on spec-tagged invntry: 1 4681EA2001T DRAIN PUMP"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near West Hartford, CT 06110
Chuck M.
Job Details: 12/21/2023
Customer complaint is that dryer would not start. Tested voltage and it checked ok. Pressed start button and dryer started and is heating and working properly.
We serviced a
MAYTAG WASHER
Model A512
Near Somers, CT 06071
Roger R.
Job Details: 12/21/2023
Found unit has bad snubber pads on washer base. Also has clogged cold water inlet and slow fill on cold. Ordering snubber kit and valve. ; ordrng 1 203956 (Damper kit) and 1 205613 (Valve)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Charlotte, NC 28216
Robert A.
Job Details: 12/21/2023
"Cx complaint that the burner heads continue to click when the flames are turned off and the LF burner takes many attempts to light. I inspected the unit to confirm the complaint. I found the LF double burner screwed too tight together, I loosened the screw and the burner head worked much better. I checked the switch harness and I seen no visible damage. I did notice the 2 right burner igniters still click thought the burners are off. The unit needs a new switch harness to resolve the issue. The cx thinks the unit is in warrranty and will inquire about that first rather than pay for the repair today.; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28214
Robert A.
Job Details: 12/21/2023
"I installed the ordered parts and tested the unit for the cx. The unit is still starting and stopping. I checked incoming voltage and the unit was only getting 123v. The unit needs proper voltage to work properly. The issue is with the electrical outlet not the dryer.; dspstn on spec-tagged invntry: 1 279827 MOTOR 1 WP694089 BLOWER WHEEL , and 1 WPW10185982 TIMER"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Pineville, NC 28134
Jeff L.
Job Details: 12/21/2023
Replaced parts ordered unit ran and checked ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 12/20/2023
I replaced the freezer door. Heated door gasket up on freezer door. Tested operations door is closing properly every single time. No frost buildup inside a freezer at this time. Everything is now working properly. No additional issues I can see or hear at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bolton, CT 06043
Jeremy B.
Job Details: 12/20/2023
"Installed new parts and found worn belt and hub replaced and ran calibration then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW 1 W10752283 WASHPLATE , and 1 W11454734 GEARCASE , used 1 W10528947 (HUB), and 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Bolton, CT 06043
Jeremy B.
Job Details: 12/20/2023
Found hinge broken causing door to fall down hard. Installed new hinges and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11573702 RIGHT HINGE and 1 W11573703 LEFT HINGE
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Hebron, CT 06248
Jeremy B.
Job Details: 12/20/2023
Washer stops mid cycle. Checked hot and cold screens they were clogged. Instructed customer on how to clean. Ran calibration then self test all checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Charlotte, NC 28277
Jeff L.
Job Details: 12/20/2023
Replaced parts ordered by previous tech unit ran and checked okCall complete
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Charlotte, NC 28277
Jeff L.
Job Details: 12/20/2023
Replaced parts unit ran and checked okCall complete
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Pineville, NC 28134
Jeff L.
Job Details: 12/20/2023
Running behind and this job is gonna take a while have to put a whole new harness on this unit from coax cable in 4x4 box to every component on dbl wall oven. Spoke with crystal and rescheduled for 12-21-23. Advised customer I will arrive at 7 am this job could take up to 2 to 2 1/2 hrs. Left parts with customer. ; schdld next appmnt for 12/21 THU AM
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Enfield, CT 06082
Amanda R.
Job Details: 12/20/2023
Strike broken replaced tested starting normally ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near East Windsor, CT 06016
Amanda R.
Job Details: 12/20/2023
Replaced wash plate and started vinegar bath ; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near East Windsor, CT 06088
Amanda R.
Job Details: 12/20/2023
Burners work but control not powering on terminal block good all connections plugged into control power out of outlet is incorrect power cord burnt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Ellington, CT 06029
Amanda R.
Job Details: 12/20/2023
Customer requested Gary did quote for inner door like Gary said in previous visit ; dspstn on spec-tagged invntry: 1 W11498831 GASKET
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Longmeadow, MA 01106
Roger R.
Job Details: 12/20/2023
Installed new gas valve on unit and responding the same way Gave customer the number of the circuit breaker company. This falls under service pointer number W11525530
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Chicopee, MA 01013
Mike K.
Job Details: 12/20/2023
"Replaced cooktop and tested burners, all test good and no noise coming from new cooktop when pressed"
We serviced a
WHIRLPOOL WASHER
Model MVWB755DW0
Near Southwick, MA 01077
Mike K.
Job Details: 12/20/2023
"Unit stopped mid cycle, no lights, no response, cs did cycle breaker and nothing. Unit has 120vac at control board, verified no response. Ordering u/i and control.Office to contact cs when parts come in to schedule return.; ordrng 1 W10914560 (Console) and 1 W10812424 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Southwick, MA 01077
Mike K.
Job Details: 12/20/2023
"Led lights out, deli drawer out, not cooling either section, compressor/fans not running. Diverter constantly clicking.Ran test 4, compressor never came on. Wont come on in test 5 either. Buzzing on power board, led board, no visible damage to any of the boards. When first unplugged / plugged would start as normal, normal Home position diverted sounds, compressor would come on for a second then go off and just making a clicking at diverter. Attempted multiple times disconnecting reconnecting connectors, tapping on relays, then one time it restarted and unit running, compressor/fans running and deli drawer control on. Buzzing on boards stopped. Lights are all still off. With the abnormal buzzing at power and led board would replace them before any individual lights.Redid all connections on led board and now lights are on as well. Keeping quote for power board, but as of now everything is back up and running."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Suffield, CT 06093
Mike K.
Job Details: 12/20/2023
Replaced heating element per service pointer and covered under authorization S17304.Ran diagnostic cycle and verified not leaking.; used 1 W11537778 (HEATER W/NUTS) from stock
We serviced a
MAYTAG WASHER.
Model MVWX655DW1
Near Charlotte, NC 28278
Jeff L.
Job Details: 12/20/2023
Found drain pump not working just humming took hoses off to see if something was caught. There wasnt anything found motor completely locked up needs new pump also found a good bit of gear case fluid all over plastic cover for pulleys. After showing the customer the fluid underneath they decided to get new unit; used 1 W10876600 (Drain pump) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8120HW0
Near Charlotte, NC 28273
Jeff L.
Job Details: 12/20/2023
Found the washer completely dead power good at outlet apparently there was some kind of surge thru the wiring harness that took at all operations ordering parts to make a good repair. Office will call customer when parts come inPart#W11478525Part#W11419052Part#W11394572Part#W11112750; ordrng 1 W11478525 (UI) and 1 W11419052 (Control) and 1 W11394572 (Lid switch) and 1 W11112750 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near New Britain, CT 06053
Chuck M.
Job Details: 12/20/2023
Installed wash motor assembly. Ran diagnostics cycle successfully. Showed customer it works.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Thomaston, CT 06787
Jimmy R.
Job Details: 12/20/2023
"Removed old compressor and brazed in new filled unit with 6.00 oz 134 a and checked cooling, unit started to cool shut unit down and replaced harness and door sealed door control with silicone to stop water from getting in. Plugged unit back in and both section are now cooling and all operations are working to specs ; dspstn on spec-tagged invntry: 1 W10832994 COMPRESSOR"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Huntersville, NC 28078
Robert A.
Job Details: 12/20/2023
The parts were installed and unit was tested. The unit works as designed.
We serviced a
KITCHENAID OVEN
Model KFGD500ESS11
Near Huntersville, NC 28078
Robert A.
Job Details: 12/20/2023
"Cx complaint that the units door are misaligned. I inspected the unit to confirm the complaint. I found the unit works fine, oven and burners. The discrepancies in the door alignment can barely be noticed. The cx sees the area where the top of the lower door and bottom of the upper door meet is uneven. I explained that way he doors pivot at the hinges will not allow them to be perfectly even with the depth of the gasket. The cx is not satisfied with the answer. The unit functions are fine and the unit is working as designed."
We serviced a
KITCHEN AID REFRIGERATOR
Model krmf706ess01
Near Northampton, MA 01062
Mike K.
Job Details: 12/20/2023
"Cs complaint that lights had gone out, dispenser didnt dispense then several minutes later did on its own. Pantry control out.Did not find breaks in harnes, but no cs voltage found. Removed control and found cavity full of water, control and harness corroded.Quoted for harness, control and door. Extended warranties on unit only cover sealed system components. No applicable service pointersSaved estimate and collected for service call only. Cs paid for both calls on one check."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569VEM
Near Northampton, MA 01053
Mike K.
Job Details: 12/20/2023
"Freezer keeps going from freezing everything, to completely thawing. Pulled unit out using sliders. Fans running compressor was not, but was hot. Did not hear any clicking of start trying to work. Replaced starter and compressor running, full frost pattern forming on evap. Verified with office that truck stock starter was equivalent.; used 1 8201786 (OVERLOAD/RELAY KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Northampton, MA 01062
Mike K.
Job Details: 12/20/2023
"Complaint of not starting, can only select some options, buttons not working. Also door is falling open. Verified not all buttons responding, start not working. Door spring is broken, door panel is deformed /broken keeping console from sealing properly and bending u/I. Quoted for door panel, u/I, door spring and labor. Estimate saved.Paid for both units with one check"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Springfield, MA 01128
Roger R.
Job Details: 12/20/2023
Unit checks okay heating properly and venting okay.
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Wilbraham, MA 01095
Roger R.
Job Details: 12/20/2023
Found unit had the ice room fan not fully seated on shaft and was rubbing on housing and giving error code. Reset fan blade and all ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Springfield, MA 01119
Roger R.
Job Details: 12/20/2023
Found unit trying to drain but no water inside. Will need a new main computer. ; used 1 W11616491 (CNTRL-ELEC) from stock
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Charlotte, NC 28277
Jeff L.
Job Details: 12/20/2023
Needs new lid switch and bevel. Please move onto cancellation list please.Part#W11237158Part#W10861642; ordrng 1 W11237158 (Bevel) and 1 W10861642 (Lid switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Springfield, MA 01109
Roger R.
Job Details: 12/20/2023
Found leaking at 5/16 connection at bottom of door. Replaced and checked all okay. ; used 1 WP2300868 (FITTING 5/16-5/16) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE01
Near Northampton, MA 01060
Mike K.
Job Details: 12/20/2023
"Complaint of unit not getting to temp. Found ice block in upper right of evaporator, no frost pattern on rest of evap. Sealed system issue.Quoted for evaporator/compressor/drier plus labor. Compressor covered, part only. Saved quote, cs denied repair. Collected for service call only."
We serviced a
WHIRLPOOL DRYER
Model WGD9550WW2
Near Holyoke, MA 01040
Mike K.
Job Details: 12/20/2023
"Unit squeaking when running. Unit raised on shelf with wire racks above. Found worn idler pulley and belt cracked. Installed dryer kit replacing belt, idler and supports. Cleaned out lint build up, removing filter assembly and clearing internal build up.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Clover, SC 29710
Mitch H.
Job Details: 12/20/2023
"Checked and tested dryer. Ran dryer in timed dry, heating and cycling correctly. Found all functions operating properly and normally. All sounds are normal operating sounds. No unusual noises."
We serviced a
WHIRLPOOL DRYER
Model WGD5605MC0
Near York, SC 29745
Mitch H.
Job Details: 12/20/2023
"Checked all hi-limits and thermal fuses, all good. Found igniter not working. When removed found that igniter was not installed correctly, installed at an angle and pressed against metal bracket. Ordered igniter and checked part availability. Scheduled return for 12/27 PM; ordrng 1 279311 (Igniter)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rock Hill, SC 29732
Mitch H.
Job Details: 12/20/2023
Checked and found agitator stripped where it goes on gear case shaft. Ordering agitator. Checked part availability and scheduled return for 12/27 AM; ordrng 1 WP3951744 (Agitator)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Rock Hill, SC 29732
Mitch H.
Job Details: 12/20/2023
"Removed and replaced control board. Reassembled, ran calibration, tested washer. All functions operating properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Tolland, CT 06084
Amanda R.
Job Details: 12/20/2023
Replaced water line tested operation normal used ts wp2300868 5/16/5/16 coupler
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Tolland, CT 06084
Amanda R.
Job Details: 12/20/2023
Thermal fuse open replaced recommended cleaning venting ; used 1 3392519 () from stock
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cromwell, CT 06416
Jeremy B.
Job Details: 12/20/2023
Water collecting at bottom of bellow. Found hair clogged. Cleaned out and ran self test all checks ok. Quoted for new bellow customer will pass. ; dspstn on spec-tagged invntry: 1 W11106747 BELLOW
We serviced a
WHIRLPOOL RANGE
Model WDE350LVQ02
Near Cromwell, CT 06416
Jeremy B.
Job Details: 12/20/2023
Bake not heating. Found open bake element needs new. ; ordrng 1 WPW10310274 (Element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Brimfield, MA 01010
Gary V.
Job Details: 12/20/2023
"Inspected and found wash pump broken, quoted for repair and they will call"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Springfield, MA 01108
Roger R.
Job Details: 12/20/2023
Needs new tub due to broken support rod holder. Ordering tub. Two time job ; rqstng P&A on 1 W10882132 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Charlotte, NC 28262
Ryan S.
Job Details: 12/20/2023
"Called techline to inform on leak in frame at hinge , called to document unit is not Repairable. Sent pictures of bubble test to techline via text. SR# 7738069250"
We serviced a
SAMSUNG WASHER
Model WF45R6100AP/US03
Near Killingly, CT 06239
Amanda R.
Job Details: 12/20/2023
"Making multiple noises when in high speed spin tub is shaking back and forth making door thump from air movement making noise only fastest high speed spin possible loose bearings going to isolate by replacing suspension ; rqstng P&A on 4 Dc66-00470d (Suspension)s, states that autho needed"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB11
Near Springfield, MA 01118
Roger R.
Job Details: 12/20/2023
Replaced refrigerator door seal. All okay.
We serviced a
SPEED QUEEN DRYER
Model LDG30RGS113TW01
Near Springfield, MA 01105
Roger R.
Job Details: 12/20/2023
Unit not heating and noisy. Found worn roller bad ignitor and a worn belt. Quoted for parts and labor. Was approved. Will order and return. Card would not run. Will charge balance due upon return. ; ordrng 1 D511255P (Rollers) and 1 Rb170002 (Belt) and 1 D510184P (Ignitor)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Springfield, MA 01108
Roger R.
Job Details: 12/20/2023
Found unit has a bad main wash motor. Quoted 299.99 for part and $199 labor rate. Customer declines repair at this time. Pump w11416363; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Iron Station, NC 28080
Ryan S.
Job Details: 12/20/2023
"Customer complained unit power keeps going on and off randomly. Inspected and found 120v at outlet, 120v at terminal box. Found short in wire to control board, black wire. Felt disconnected inside wire. Ordering harness, and control. Informed customer office will call when parts come in. ; ordrng 1 W11708398 (Harness) and 1 W11572097 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lincolnton, NC 28092
Ryan S.
Job Details: 12/20/2023
Customer complained unit wont lock. Upon arrival found lid strike was broken off. Replaced strike from ts. Ran unit through service mode and all functions working as designed . Verified proper operation. ; used 1 W11457841 (STRIKE) from stock
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Rock Hill, SC 29732
Mitch H.
Job Details: 12/20/2023
"Disassembled and replaced washer top, suspension rods, and related parts. Reassembled washer, tested, operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Franklin, MA 02038
Aimee Z.
Job Details: 12/20/2023
Installed valve gasket and ice bin Heated gasket right door
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rock Hill, SC 29730
Mitch H.
Job Details: 12/20/2023
"Removed and replaced main control, tested washer. Still no voltage to drain pump. Removed back, inspected wiring, no visible breaks or damage. Ordering wiring harness. Checked part availability. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Fort Mill, SC 29707
Mitch H.
Job Details: 12/20/2023
"Tested dishwasher. Inlet valve operating properly but pump/motor not starting, just buzzing trying to start. Needs pump/motor. Ordering pump. Checked part availability and scheduled return for 12/27 AM; ordrng 1 W10837026 (Pump/motor)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Stafford, CT 06076
Amanda R.
Job Details: 12/20/2023
Replaced all parts recommended cleaning venting
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Marshville, NC 28103
Jonathan J.
Job Details: 12/20/2023
"Complaint latch keeps clicking, but does not latch. Washing machine will not wash either. I found latch is broken. Only error code is F5E2. No additional error codes and fault history. Ordering latch. Spoke to Office.; schdld next appmnt for 12/29 FRI PM"
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Fort Mill, SC 29707
Mitch H.
Job Details: 12/20/2023
"Removed and replaced dispenser assembly. Reassembled, tested washer and checked for leaks at hose connections, none found. Dispenser and washer operating properly."
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW0
Near Mooresville, NC 28117
Ryan S.
Job Details: 12/20/2023
"Customer complained of noise. Found bad pully. Replaced from ts. Verified noise gone, showed customer. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Charlotte, NC 28277
Jeff L.
Job Details: 12/20/2023
Replaced icemaker unit ran and checked okCall complete; dspstn on spec-tagged invntry: 1 W10786952 VALVE/HI PRESSURE and 1 W11557001 ICEMAKER
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Matthews, NC 28104
Jonathan J.
Job Details: 12/20/2023
Per whirlpool 7737755973 January 21 no purchase receipt per customer could not find. I found f8e1 f0e2 ; ordrng 1 W11316246 (Pressure switch)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS2
Near New Hartford, CT 06057
Chuck M.
Job Details: 12/20/2023
Installed console and control. Ran diagnostics test cycle successfully. Customer also tested keys. Checked ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Avon, CT 06001
Chuck M.
Job Details: 12/20/2023
Customer complaint is that dishwasher is not working properly. Ran diagnostics and found error codes F2e1 stuck key. F6e1. Found spray arm not turning. Wash motor diverter is not changing positions. Found food debris in all spray arms. Console is intermittent. Quoted P&L. Customer will buy new
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH1
Near West Hartford, CT 06107
Chuck M.
Job Details: 12/20/2023
Installed vent and panel. Checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near West Hartford, CT 06117
Chuck M.
Job Details: 12/20/2023
"Installed UI and Valve. Ice maker is broken out of box. Ice door is incorrect re ordered ice door and ice maker. Also ordered filter housing. ; ordrng 1 W11189145 (door-ice) and 1 W11451366 (Filter Housing) and 1 W11557001 (Ice maker), dspstn on spec-tagged invntry: 1 W11557001 ICEMAKER"
We serviced a
WHIRLPOOL MICROWAVE
Model RMC275PVS00
Near West Hartford, CT 06117
Chuck M.
Job Details: 12/20/2023
Installed high limit thermostat and tested. Oven is heating. Showed customer it works. ; dspstn on spec-tagged invntry: 1 WP9759243 THERMAL KIT
We serviced a
WHIRLPOOL WASHER
Model GHW9250MW1
Near West Hartford, CT 06117
Chuck M.
Job Details: 12/20/2023
Customer complaint is that washer was filling and overflowed onto carpet. Found inlet valve was not closing completely. Replaced inlet valve and tested. No water coming through once washer is off. Checked ok. ; dspstn on spec-tagged invntry: 1 WP8181694 VALVE
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Mendon, MA 01756
Aimee Z.
Job Details: 12/20/2023
"Found bear broke by heater, replaced bearings and pulley and tested complete; used 1 4392067 (Tune up kit) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Grafton, MA 01536
Aimee Z.
Job Details: 12/20/2023
Installed suspension rods and went over Cust education Also customer fixed location of washer
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEMS
Near South Grafton, MA 01560
Aimee Z.
Job Details: 12/20/2023
Found the damper Cntrl noisyIce maker is leaking and track broken right sideReplaced damper Contrl had on truck stockWaiting for ice maker to be delivered.; used 1 WPW10594329 (Cntrl) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Denver, NC 28037
Ryan S.
Job Details: 12/20/2023
"Customer complained unit not washing dishes. Foudn sump bad, power to sump but sump not running. Replaced from ts. Reassembled and ran unit, unit now operating as designed, ; used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Cornelius, NC 28031
Ryan S.
Job Details: 12/20/2023
"Customer got overfill error codes, found little to no water in overfill tray when arriving , customer said error code went away, ran unit the whole time I was here working on another appliance (1-1/2 hours) no leaks detected. Informed customer to mind how dishes are placed in unit and to check for suds, to reference owners manual for more info. Verified unit working as designed."
We serviced a
KITCHENAID RANGE
Model KFGC558JSS05
Near Cornelius, NC 28031
Ryan S.
Job Details: 12/20/2023
"Customer complained unit tripped breaker while running self clean. Says electricians came out , when unit is plugged into a gfi it trips right away, but runs on a normal circuit it doesnt trip. Visually checked all wires behinde and under unit. Didnt see any thermal damage or cuts. Unplugged all wires from main control board, and extension board beside it under unit, and both spark module control boards and unit still trips breaker. Ordering main harnes and chord harness for possible short. Scheduled return call for 12-28-23 am ; ordrng 1 W11448064 (Main harness) and 1 W10624584 (Chord harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Huntersville, NC 28078
Ryan S.
Job Details: 12/20/2023
"Upon arrival checked over refrigerator, refrigerator was plugging in and running, refrigerator temp was 40? and freezer was 2?. Ice was In freezer and evap had full frost pattern. Customer said that unit had beem cooking perfectly fine since repaired last , only drawer wasnt working. Inspected and found harness to drawer was cut, possibly when installed. Replaced from pre id parts, verified proper operation and showed customer. ; dspstn on spec-tagged invntry: 1 W10832994 COMPRESSOR and 1 W11170612 HARNS-WIRE"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Farmington, CT 06032
Chuck M.
Job Details: 12/20/2023
Customer complaint is that aqua lift feature was not working. Customer was not hitting key correctly. Aqua lift is working properly.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Berlin, CT 06037
Jimmy R.
Job Details: 12/20/2023
"Tested unit and found stove would error out and never heat up, cooling fan just running and not shutting off. Ran a diagnostics cycle and checked errors found F9e0 mis wired,f1e1 internal error,f1e0 internal error,f2e0 keypad disconnected, f2e1 stuck or shorted key checked wire connection and found unit wired properly 120v coming into machine. Checked control board and found constant 120v going to cooling fan all the time replay on control would not shut off fan, main cntrl faulty will order also will order new touch panel from stuck key and cooling fan to be safe from running All the time ; ordrng 1 W10913685 (Control panel) and 1 W11100100 (Cntrl) and 1 W11107275 (Cooling fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2290VEP8
Near Meriden, CT 06451
Jimmy R.
Job Details: 12/20/2023
"Checked over unit and found freezer door not closing frost building on items and ice maker not making ice, checked ice maker and found ice bin full of frozen water found ice maker stuck and cycling water over causing ice bin to freeze up and tracks to freeze and not move, melted ice and removed bin found door switch full of ice not turning on ice maker or light fixed light switch and cycled ice maker, unit is now making ice and filling properly. Checked door and found tracks also frozen from ice maker over flowing, melted ice in tracks and lubed checked door and unit is now closing and sealing this will stop ice building up. Checked over rest of unit and found condenser built up with lint causing poor air flow cleaned and unit is now operating to specs"
We serviced a
BOSCH REFRIGERATOR
Model B22CS80SNS/03
Near Cheshire, CT 06410
Jimmy R.
Job Details: 12/20/2023
"Checked over unit and found machine coming on but not cooling, checked controls and found unit responding to adjustments of temps fans running in fridge and freezer but no cooling and no compressor running. Checked power to compressor and found no power coming out of inverter to start compressor inverter faulty will order and return with new ; ordrng 1 00647583 (Inverter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Cheshire, CT 06410
Jimmy R.
Job Details: 12/20/2023
"Installed regulator and tested water dispenser found unit now dispensing water properly, checked all other operations and unit is now working to factory specs"
We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HV06
Near Wolcott, CT 06716
Jimmy R.
Job Details: 12/20/2023
"Tested unit and found microwave light staying on all the time and not shutting off, checked bulb and found 120v being sent from control all the time causing bulb to stay on control faulty. Replaced control and tested light found light now shutting off and all operations working to specs"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Charlotte, NC 28277
Robert A.
Job Details: 12/20/2023
"Cx complaint that the units cooktop is not heating. I inspected the unit to confirm the complaint. All cooktop burner are working fine. I ran a bake and broil cycle, broil worked but bake did not. I pulled the unit out and checked the bake element and connectors. I found a bake element connector loose. I secured the connector and verified 246v going to the bake element. The unit is working as designed. The garage was open when I arrived, I tried to close it when I left but it would not close. So I left it open as it was."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, NC 28269
Robert A.
Job Details: 12/20/2023
"Cx complaint that the unit shakes and vibrates aggressively. I inspected the unit to confirm the complaint. I found an error code: f7e4. I ran a service cycle, all components passed but he basket shook more than normal. The unit needs new suspension to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11130362 (Suspension)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Davidson, NC 28036
Robert A.
Job Details: 12/20/2023
"Cx complaint that the unit is not advancing through cycles. I inspected the unit to confirm the complaint. I found an error code: f7e1. I ran a service cycle, all components worked except spin and agitate. I checked under the unit and the capacitor has leaked oil, various parts under the unit need to be replaced to resolve the issue. The capacitor, clutch, belt and shield need to be replaced. I used a capacitor from TS, Im ordering the remaining parts for the return visit.; ordrng 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W10721967 (Cam clutch kit) and 1 WPW10427633 (Shield), used 1 W11428524 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model WCC31430AW03
Near Davidson, NC 28036
Robert A.
Job Details: 12/20/2023
"Cx complaint that the units large burners are not working. I inspected the unit to confirm the complaint. The RF burner does not work at all, the LR burner works intermittently. The ohms reading for the 2 other burners are 32 ohms. The larger ones read OL & .278ohms. The unit needs new larger burners to resolve the issue. Im ordering the parts for the return visit.; ordrng 2 W11396790 (Large burner coils)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ0
Near Huntersville, NC 28078
Robert A.
Job Details: 12/20/2023
"Cx complaint that the unit throws an error code. I inspected the unit to confirm the complaint. I found error codes: f8e4 f9e1. I cleared the codes and checked the garbage disposal. It was still plugged, the disposal plug needs to be removed to drain properly. The float switch connector was loose. I secured the connector. The unit was not hooked up to water supply so I could no test a service cycle. The unit is good to go. No one was on site while I was there, its a new construction home."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Huntersville, NC 28078
Robert A.
Job Details: 12/20/2023
Cx complaint that the units MW light does not work and the UI is intermittent in response occasionally. I inspected the unit to confirm the complaint. I found the MW has blown and needs to be replaced. I found no error codes but the UI is slow in response and the time keep going off though its reset multiple times. The unit needs a new UI and control board as well as a light bulb. Im ordering the parts for the return visit.; ordrng 1 W10886919 (MW light bulb) and 1 WPW10490593 (Lamp holder) and 1 W11093254 (UI stainless) and 1 W11179310 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Worcester, MA 01607
Gary V.
Job Details: 12/20/2023
Techline SR#7738008632. Pressurized system with nitro and found cabinet leak in compressor compartment. Techline advised not repairable.
We serviced a
THERMADOR REFRIGERATOR
Model KBURT3671A02
Near Leicester, MA 01524
Gary V.
Job Details: 12/20/2023
"Found expansion noise on capillary into evap, insulated and noise went away, no additional charge."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near New Braintree, MA 01531
Gary V.
Job Details: 12/20/2023
Installed new freezer door and all functions test normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Brookfield, MA 01506
Gary V.
Job Details: 12/20/2023
"Inspected and found vibration coming from compressor mounts and base mounting, adjusted mounting and base connections, vibration is no longer happening. All other functions test fine."
We serviced a
WHIRLPOOL DYER
Model WED4815EW1
Near Milford, MA 01757
Aimee Z.
Job Details: 12/20/2023
"Installed blower wheel, cycling tstat, heater and tuneup kit and tested hea"
We serviced a
BOSCH DISHWASHER
Model SHEM3AY55N/27
Near Medway, MA 02053
Aimee Z.
Job Details: 12/20/2023
"White spots on dishes cust complaint and soap not dissolving.ran cycle with cups to test wash pump,cups filled fine with water Theres a lot of suds in dishwasher advised Cust to use finish lineRinse and scape dishes not wasWash pump working fine and heater Advised customer to to heat water at sink before runs water entering dishwasher should be 125Cust cleaned dishwasher and refilled jet drySpots baked on soap on dishes."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 12/20/2023
Installed new parts and ran calibration then self test all checks ok.