We serviced a
MAYTAG DRYER
Model MED5630HW2
Near West Hartford, Connecticut 06107
Chuck M.
Job Details:
05/31/2024
Customer complaint is that dryer was taking too long to dry. Inspected venting and it checked ok. Voltage is good. Ran diagnostics and found no error codes. Found timed dry reverting back to air dry. Ran diagnostics test cycle and dryer remains on selected temperature setting. Dryer checked ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Hartford, Connecticut 06112
Chuck M.
Job Details:
05/31/2024
Replaced blower wheel and tested. Dryer checked ok. ; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Simsbury, Connecticut 06070
Chuck M.
Job Details:
05/31/2024
Customer complaint is that washer left clothes wet. Ran diagnostics and found error codes F7e5 shifter fault. F8e1 long fill. Ran automatic test cycle and manual test cycle successfully. Explained off balanced loads and weight distribution. Also discussed too much soap.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV09
Near Hartford, Connecticut 06106
Chuck M.
Job Details:
05/31/2024
Replaced water valve and tested. Ice maker is filling. Reset unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Hartford, Connecticut 06114
Chuck M.
Job Details:
05/31/2024
Replaced ice maker and it cycled and filled. Checked ok.
We serviced a
WHIRLPOOL M/W OTR
Model WMH78519LZ00
Near Tolland, Connecticut 06084
Amanda R.
Job Details:
05/31/2024
High side sparking couldnt pull unit down because customer didnt want oven moved ; ordrng 1 W11708328 (Magnetron) and 1 W11256462 (Diode) and 1 W10561774 (Capacitor) and 1 W11249660 (Transformer)
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near East Windsor, Connecticut 06016
Amanda R.
Job Details:
05/31/2024
The door latch warped needs to be replaced door getting stuck on door lock ; ordrng 1 W11029221 (Door latch)
We serviced a
ADMIRAL REFRIGERATOR
Model WRF535SMBM00
Near Windsor, Connecticut 06095
Amanda R.
Job Details:
05/31/2024
Complaint bread soft and ice melted in freezer door switch frozen shut like door could of been left open cleaned condenser coils and set temp at 4 from 3
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Charlotte, North Carolina 28208
Robert A.
Job Details:
05/31/2024
Cx says the unit is in warranty but does not have a receipt. I did not diagnose the unit.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Charlotte, North Carolina 28208
Robert A.
Job Details:
05/31/2024
Cx is a tenant and says the landlord will pay for any repair. The cx admits to there being a pest infestation in the house. The tenant is not willing to pay a service fee. I did not diagnose the unit. The pest need to be terminated before any work can be performed.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
05/31/2024
Cx complaint that the unit is not progressing through cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components worked except spin and agitate. Error code: f7e1 appeared after the service cycle. The unit needs a new capacitor to resolve the issue. I replaced the capacitor with 1 from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB10
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
05/31/2024
"Replaced part and now diagnostic is responding correctly. Verified heating, damper, sensors and cooling and all working normal."
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
05/31/2024
Complaint that the units door has loosen is not holding the glass in its place. Found that the corner right is cracked. When trying to remove the glass the trim came off completely. The trim behind the handle has a plastic corner which holds the glass. This part was cracked and came fully separated when trying to adjust. Will need to order a new trim. Will order parts for a return visit. ; ordrng 1 W11449263 (Glass Trim Holder)
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW6157PB0
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
05/31/2024
Washer leaving lint on the cloths. Ran diag found no error codes. Ran self test and it ran fine. Drain hose installed properly. Hot and cold flow proper. Customer using correct amount of soap. Recommend customer use clean washer cycle monthly and try a different cycle other then normal with extra rinse.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cromwell, Connecticut 06416
Jeremy B.
Job Details:
05/31/2024
Installed new compressor and filter drier. Leak checked with nitrogen. Found leak in evaporator. Replaced and leak checked found none. Pulled vacuum then tried to recharge but compressor tripping off on overload needs new compressor. ; ordrng 1 WPW10507886 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near East Granby, Connecticut 06026
Gary V.
Job Details:
05/31/2024
"Inspected and found freezing in the refrigerator compartment, and found air dampers stuck open, causing freezing, replaced part and cycled tested fine.; used 1 W11645127 (DAMPER CNTRL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Windsor, Connecticut 06095
Gary V.
Job Details:
05/31/2024
"Inspected and found ice maker accidentally turned off, turned back on and cycled, tested fine.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE"
We serviced a
DRYER DRYER
Model ="110.60022011"
Near Somers, Connecticut 06071
Gary V.
Job Details:
05/31/2024
"No contact on phone, when I arrived customer said she canceled."
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT9205AAE
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
05/31/2024
"Unit will not agitate or spin, does drain. Was able to get agitator to move and after that unit did spin and agitate, drive belt is cracked. Quoted for belts/labor, cs denied, will replace them himself. Transmission is nla. Collected for service call"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
05/31/2024
"Error history f9e1, F8e1, F3e1 drain fault, fill fault and out of range pressure. Cleared historyRan test cycle and did not bring error but continued to drain longer then specified. Found pressure hose obstructed cleared when blowing through, ran test cycle again stopped draining as per sheet. Cs to monitor, no additional charge as issue likely was there on ibtoal call but was missed. Any further issue with water level fill, drain pressure sensor value, would quote for pressure sensor."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
05/31/2024
"Loud when tumbling, loud support roller. Quoted for dryer kit/labor approved. Replaced supports, idler and belt and tested fine on timed dry. Verified heating and tumbling, timer advancement; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Northampton, Massachusetts 01060
Mike K.
Job Details:
05/31/2024
"Unit is under 1yr wp warranty per receipt, took photos.Been getting heavy frost in freezer. Small gap in fr gasket sealing upper left, added spacer and corrected.minimal gaps between liner and casing, added silicone to seal off. Rf door seal has large gaps both side along bottom.reformed but door is warped, closer at top then bottom, drain navel to reshape door. Ordering door, told cs it would ship directly and to call us when it arrives; ordrng 1 W11374241 (Rf door gray) and 1 W11250318 (Rf door gasket gray), used 1 WP482338 (FOOD GRADE ADHESIVE) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
05/31/2024
Replaced part and unit running normal. No leaks detected. ; dspstn on spec-tagged invntry: 1 W11550891 AGITATOR
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
05/31/2024
Complaint that the lighting is not bright enough. Found bad led module. Quoted parts and labor. Will order parts for a return visit. Customer asked if Chris can return and to make it the first call because they have to leave at 11am. ; ordrng 1 W11527432 (LED Module)
We serviced a
GE RANGE
Model JGBP33BEH3BB
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
05/31/2024
Complaint that the burners are not lighting up properly and had a smell of gas and plastic. Found burner clogged and some smell of burnt food of plastic while cycling the oven. Found rodent droppings and mentioned to the customer that unit cannot be serviced. Mentioned to the customer to have those burners cleared out of the debris. Pilots work and the burners too. Collected trip fee.
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
05/31/2024
Customer mentioned that the home is vacant I he gave me permission to enter and that the garage door is open. Replaced parts and unit running normal ran diagnostic cycle and all tested properly. Took fotos and videos to send to customer verifying the washer is running properly. Left the garage door unlocked as it was left for me. Called customer but no answer. Te let them know job is done.
We serviced a
WHIRLPOOL DRYER
Model LER7648AQ1
Near Attleboro, Massachusetts 02703
Aimee Z.
Job Details:
05/31/2024
No power to outlet and therm fuse open Landlord not home to check fuses or bus fuse.Cust will call when power is restored.Gave estimate for therm fuse and I explained that need power to test further.She will call to schedule in asap.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Norfolk, Massachusetts 02056
Aimee Z.
Job Details:
05/31/2024
"Found the harness to draw broken, and frozen drain in evap area fridgeWill need extra time to re steam ice out and steam out drainExplained drain is frozen by evap but all could be the frozen drain ; ordrng 1 W11170612 (Harness left draw)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDM00
Near Norfolk, Massachusetts 02056
Aimee Z.
Job Details:
05/31/2024
Found fridge evap block of ice steam as much as cold Need styrofoam and fan with thirmister.CwaLooking buying new
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TP7
Near Bellingham, Massachusetts 02019
Aimee Z.
Job Details:
05/31/2024
"Had to steam again, the replaced defrost term, thirm, and evap fan.Advised the put cup water when freezes cant load up."
We serviced a
WHIRLPOOL TRASH COMPACTOR
Model GC900QPPQ6
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
05/31/2024
"Arrived and customer had an extended warranty spoke to safety and customer needs to call AIG to have a dispatch sent over to us so everything can be covered, customer will call and get it over to us Sr#7739125776; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
05/31/2024
Ran dryer wile looking at washer and found no issue could not heat any noises that where bad checked venting and all operations are working normally
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
05/31/2024
Installed new switch all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
05/31/2024
Customers complaint
We serviced a
WHIRLPOOL RANGE
Model KGSS907SSS03
Near South Windsor, Connecticut 06074
Jeremy B.
Job Details:
05/31/2024
"Customers complaint is the surface temp on outside of door, panels, and knobs getting hot. Found heat shield not installed was in the warming drawer. Installed heat shield and preheated to 350 and observed surface temps."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near York, South Carolina 29745
Mitch H.
Job Details:
05/31/2024
Checked and found ice buildup around damper. Attempted to change temperature settings. Fan and compressor not cycling off. Called tech line spoke to Bruce SR# 7739204390. He said the ice buildup was a sign of air leakage. He recommended resealing liner for both freezer and refrigerator compartments and where tubing for reservoir and ice maker enter cabinet. Ordering sealant and user interface. Advised customer that office will call when parts arrive.; ordrng 1 W11518204 (User interface) and 2 WP482338 (Sealant)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model PTB21BBGRW
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
05/31/2024
"Tested unit and found fridge leaking water in bottom fridge crisper section checked drain in fridge and found over flowing causing water issue. Removed drain and found blocked up, cleared drain tube and ran water threw cabinet drain checked all operations and unit is now draining and cooling to specs"
We serviced a
SAMSUNG DRYER
Model DVE50R5200V/A3
Near Medway, Massachusetts 02053
Aimee Z.
Job Details:
05/31/2024
Found a build up of lint in the blower and found the pullyAdvised Cust to replace vent and have cleaned Vent wizards 1 8335430719 or ask maintenance at the condos; used 1 DC93-00634A (Pully) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL2
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
05/31/2024
Complaint dishwasher does not seem to dry dishes all the time properly. I found upon arrival clean light on heater still extremely hot to the touch all ceramic and glasses and silverware are extremely dry except for certain bowls and cups that have a rim with water pooling in the well of the dish. Normal operation and plastics that have condensation on them as well normal operation as plastic does not retain heat allowing for condensation to form leaving dish damp. Normal operation no error codes in diagnostics history found at this time either. Customer is not using rinse agent either rinse agent helps with overall drying performance as well. ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP
We serviced a
KITCHENAID REFRIGERATOR BOT
Model KFIS20XVMS10
Near Walpole, Massachusetts 02032
Aimee Z.
Job Details:
05/31/2024
Found the front display not working cant get into any diagnostics and screen bluecompressor isnt running and theres no power to compressor.Couldnt find any broken wiresFound ui control nlaFound control problem Parts nla
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Putnam, Connecticut 06260
Amanda R.
Job Details:
05/31/2024
Complaint that unit is making noise and not spinning ran drain and spin and quick cycle couldnt duplicate issue recommended recording noise and having clothes to wash if we need to come back
We serviced a
WHIRLPOOL OVEN
Model RBD305PRS00
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
05/31/2024
Complaint upper oven keeps going into self clean part 8303883 and 8304248 are no longer available unit needs ui membrane and main control to fix. Unit is non repairable. Called safety team they say they will call customer to discuss replacement options. ; ordrng 1 8304248 (Membrane switch black) and 1 8303883 (Main control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Davidson, North Carolina 28036
Robert A.
Job Details:
05/31/2024
"Cx complaint that the unit is not cooling at all in both areas. I inspected the unit to confirm the complaint. The compressor and fans are running fine. Both areas are at room temp, theres no cooling at all. I ran test 4 and 5 for the compressor. Both tests worked fine. Theres a heavy refrigerant smell in the RC. The unit needs new evaps to resolve the issue. Im ordering the parts for the return visit. I collected the service call fee by CC. The unit is still within the extended SS warranty window.; ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (Evap) and 1 W11492867 (Evap)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
05/31/2024
"Checked over dryer and found unit would power on but not tumble unit would just sit and count down. Checked voltage and 240v coming into terminal block 120v acrossed spun drum by hand and found no resistance, removed panel and found belt broken causing mo operation. Replaced broken belt and lubed all rollers and idler ran unit threw a timed dry and unit is now tumbling and heating properly ; used 1 661570V (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mooresville, North Carolina 28115
Robert A.
Job Details:
05/31/2024
"Cx complaint that the unit is not starting cycles at all. I inspected the unit to confirm the complaint. I found an error code: f9e1. I attempted a regular, service and manual cycles. Nothing responded. I checked the drain pump, nothing was caught in it. I did find the lower harness to the drain pump has separated and needs to be replaced. Im ordering the part for the return visit. ; ordrng 1 W11568984 (Lower harness) and 1 W11396717 (Drain pump)"
We serviced a
MAYTAG COOKTOP
Model MER8800FZ1
Near Charlotte, North Carolina 28216
Robert A.
Job Details:
05/31/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
05/31/2024
"Installed new new door assembly and ran dryer, unit is now closing properly and dryer is heating and working to specs"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
05/31/2024
"Complaint whenever fan is running on the microwave and I am cooking on the front two burners anything that has a lot of moisture in it. Steam will accumulate on the outer door panel and drip back down into the pots. Not sucking steam outside properly. I found microwave its a 220 CFM rated microwave, that is plunged deep into the cabinetry, allowing the front burners of the cooktop to protrude past the bottom of the microwave, allowing for excessive moisture to accumulate on the outer door panel of the microwave. No issues found with the micro venting system at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
05/31/2024
"F2e1 f0e5 f0e2 f1e1 ; ordrng 1 W10404050 (DOOR LOCK) and 1 W11454741 (GEARCASE) and 1 W10745340 (Control) and 1 W10780048 (Suspension rods) and 1 WP389140 (BLOCK,DRUM) and 1 WP21366 (Spanner nut) and 1 WP3951744 (Agitator) and 1 WPW10006355 (ACTUATOR) and 1 WPW10006384 (BELT) and 1 W10721967 (CAM KIT)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
05/31/2024
Tested and ran diagnostics. This time I have an E3 heater error code. Found tube heater bad. Needs ice maker and heater. Quoted customer for repair. Customer approved. Customer will be out of town next week. Scheduled return visit for 6/11 PM. Collected full amount on cc.; ordrng 1 W11658802 (Ice maker) and 1 W11087201 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Charlotte, North Carolina 28212
Ryan S.
Job Details:
05/31/2024
"Was sent to check system for leaks. Found one leaks on left compressor joimt using 200lb nitrogen. . Fixed joint. Pulled Vaccum steady after 20min. Went to charge unit and compressor kicking out. Tried using another start device still kicking out. Needs new compressor. Talked to Jenn, she has already ordered parts. Informed customer office will call to schedule return call. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
05/30/2024
I replaced tub assembly I tested operations inspected for leakage no leakage all operations are working properly. Unit tested operations no additional issues found.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
05/30/2024
"Technical Service Pointer #: W11727795 Rev A Action Required: MandatoryRelease Date: April, 2024 also dryer does not seem to dry properly always. I checked moisture bar sensor at control. I also checked to make sure and diagnostics that the light does turn off and it does found load in the dryer was abnormally small cause also found dryer vent temperatures are higher than expected reaching 210?F on the highto 140 on the low. Unit will need to be paired to Wi-Fi to correct unresponsive screen issue. No further issues found with dryer today other than vent restriction slight."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, North Carolina 28262
Robert A.
Job Details:
05/30/2024
"Cx complaint that the unit is making a loud rattling noise while it runs. I inspected the unit to confirm the complaint. I found no error codes and ran manual spin, the noise appeared. The clutch is slipping and needs to be replaced. I replaced the clutch with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Huntersville, North Carolina 28078
Robert A.
Job Details:
05/30/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Hartford, Connecticut 06114
Chuck M.
Job Details:
05/30/2024
Ice maker was sent back to office. Rescheduled customer for 5/31 PM. ; schdld next appmnt for 5/31 FRI PM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ01
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
05/30/2024
Replaced handle and adjusted kick panel. No squeaking noise found.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ08
Near Avon, Connecticut 06001
Ruben C.
Job Details:
05/30/2024
Checked per Randy date for warranty is good unit is not heating at all has burning smell ordering magnetron transformer diode and capacitor needs helper ; ordrng 1 W10754299 (Magnetron) and 1 W11545872 (Transformer) and 1 W11678970 (Capacitor) and 1 W11256462 (Diode) and 1 Helper (Helper)
We serviced a
KITCHENAID DISHWASHER
Model WDT970SAKZ2
Near West Hartford, Connecticut 06117
Ruben C.
Job Details:
05/30/2024
Replaced control and console tested operation normal all functions on console working ran cycle normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near West Hartford, Connecticut 06107
Ruben C.
Job Details:
05/30/2024
Replaced control and console ran diagnostics normal started cycles normally washing normal draining normal
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
05/30/2024
Unit door is not closing properly microwave will not start will not heat I found no error codes in fault history. I found inner door is warped and hinges are bent unit will need hinges and inner door and lever to fix customer declined repair today is going to continue using counter top model for now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
05/30/2024
"Replaced freezer rails and rf gasket, steamed gasket to remove wrinkles and instructed to leave all doors closed til this evening, all doors sealed upon completion"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
05/30/2024
"Unit is under 1yr wp warranty per service bench. Unit unplugged on arrival. When plugged in unit goes into manual drain. Cs had issues with drain backed up, had been overflowing standing drain pump.Let unit finish drain cycle.Ran recalibration on control and ran diagnostic cycle. Completed fine, no errors."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADW1
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
05/30/2024
"Ran dishwasher due to leaking water on right side and found wile washing unit would drip water from under door, removed door and found water stains on right side of tub where unit was dripping water. Ran unit threw a heavy cycle and found water dripping over tub found left and right door hinges not sealing and lower wash arm cracked spraying water out of the side. Will order new hinges,wash arm and gasket, parts tentative p/a ; ordrng 1 WP8534854 (Left hinge) and 1 WP8534853 (Right hinge) and 1 W10837249 (Lower wash arm) and 1 W11177741 (Door gasket), dspstn on spec-tagged invntry: 1 WPW10671942 MOTOR/SUMP , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
05/30/2024
"Tested washer and found unit getting stuck on the wash cycle and not moving, ran a diagnostics cycle and found error F8e1 long fill let machine run and noticed cold water just dripping in causing unit to shut down and sit. Checked water inlet and found screen plugged and water shut off not opened fully, cleaned screen and opened water all the way recalibrated unit and ran wash cycle. All operations now working to specs"
We serviced a
KENMORE DISHWASHER
Model 665.14573N612
Near Springfield, Massachusetts 01118
Mike K.
Job Details:
05/30/2024
"Unit leaving suds in bottom of unit. Ran through fill and drain several times to clear out soap build up, discussed options of happens in future."
We serviced a
KENMORE REFRIGERATOR
Model ="10662154110"
Near Springfield, Massachusetts 01118
Mike K.
Job Details:
05/30/2024
"Leaking into rf, found clogged evap drain. Steamed clear drain and ice build up. Water drained fine, poured full glass of water into drain pan and that also drained fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
05/30/2024
"Replaced control and water valve. Ran recalibration and diagnostic cycle. Calibrated fine, Test cycle turned basket in agitation instead of just wash plate. Found actuator not seated in cam. Reseated and reran test cycle. Operated properly.; dspstn on spec-tagged invntry: 1 W11038689 VALVE"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5501SR/AA
Near Springfield, Massachusetts 01128
Chris B.
Job Details:
05/30/2024
Complaint that the unit is still leaking water from the back of the IM box. Found no ice buildup on the ice maker drainage but found that it needed extra sealing from the IM drain to the tube to the wall. Auger motor box I adjusted to slide all the way in til it clicked in place. Tested once more for leaks on the drainage and all good. No leak during filling up.
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ07
Near Springfield, Massachusetts 01128
Chris B.
Job Details:
05/30/2024
Complaint that the unit is now working normal when I arrived. Verified internal parts and all looks normal. Doors are sealing properly. Customer mentioned that it couldve been that packaging that she arranged in the freezer side. Found no issues with the cooling.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
05/30/2024
Replaced all parts and all shelves are newly installed. Customer complaint that the floor was damaged when the customer moved the refrigerator to the left and scratched the vinyl floor because of the past broken wheel. Damaged flooring was not due to tech moving the unit. Refrigerator was never move by us only by customer.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SR/AA
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
05/30/2024
Complaint that the unit is not cooling properly in both freezer and fresh food sections. Found compressor running but very hot to the touch. Found error codes for cooling and compressor abnormalities. Refrigerator might be under warranty. ; rqstng P&A on 1 NC1MV90ALP/E01 (Compressor) and 1 DA62-04309A (Drier Filter) and 1 DA97-08310H (Overload Harness) and 1 W11506635 (Processing Tube) and 1 2xFrameJob (2x Frame Job)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
05/30/2024
Replaced all parts and ran a calibration and diagnostic cycle and all tested normal. ; dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW and 1 W11454734 GEARCASE
We serviced a
GE REFRIGERATOR
Model TBX18JAZARAA
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
05/30/2024
Complaint that the unit is leaking water from the inside back wall. Found bad drain hose leaking down to the fresh food section. No parts available for this unit. Collected trip fee.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Putnam, Connecticut 06260
Amanda R.
Job Details:
05/30/2024
Replaced parts operation normal
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Brooklyn, Connecticut 06234
Amanda R.
Job Details:
05/30/2024
Replaced control clear ice from evaporator
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Plainfield, Connecticut 06374
Amanda R.
Job Details:
05/30/2024
Not draining replaced drain pump tested draining ; used 1 W10876600 (DRAIN PUMP) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF30BB6200QLAA
Near Plainfield, Connecticut 06374
Amanda R.
Job Details:
05/30/2024
Replaced parts tested dispenser leak water into overflow tray control for fill was blinking emptied overflow tray made sure hose was tightly pushed in tested again filling normally
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Plainfield, Connecticut 06332
Amanda R.
Job Details:
05/30/2024
Customer needs to reschedule repair
We serviced a
WHIRLPOOL DISHWASH
Model n/a
Near Huntersville, North Carolina 28078
Robert A.
Job Details:
05/30/2024
Cx canceled the appt at the door. I did not diagnose the DW.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
05/30/2024
"Checked over unit and found after customer would run a wash cycle and open door the unit would clunk form door area, checked under door and found plastic drain hitting when opening door once un8t heated up it would expand and then the plastic would hit, adjusted both sides and door is now opening and closing normally ran a diagnostics cycle and all operations are now working to specs. Advised customer to keep a watch on unit due to have to run whole cycle for it to make noise ; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE and 1 W11712996 RIGHT HINGE"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Clover, South Carolina 29710
Mitch H.
Job Details:
05/30/2024
Checked and found magnetron shorted and burnt. Burning hole in cover and damaging blade and motor. Called safety spoke to Cheryl SR# 7739181282 advised her of findings. Not covering any repairs. Quoted customer for repair and saved estimate. He is going to contact Kitchenaid to see f he can get repair covered.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS00
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
05/30/2024
"Set system to home position. Removed and replaced compressor and related components. Charged with nitrogen, checked for leaks, none found. Allowed unit to sit under pressure for 20 minutes. No loss of pressure. Evacuated nitrogen, pulled vacuum . Weighed in correct charge of 134a refrigerant. Compressor operating cooling and operating properly. Advised customer to allow 24 hours for unit to reach correct temperatures."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
05/30/2024
"Turned breaker off. Pulled oven partially from wall. Removed and replaced console . Reinstalled in wall. Turned breaker back on, set date and time, confirmed correct model stored. Tested oven, allowed to preheat to 350. All functions operating properly."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
05/30/2024
"Turned breaker off. Pulled unit partially from wall. Removed and replaced microwave control board. Reassembled, tested, microwave still not operating properly. Checked and found right side door switch bad and not working. Explained situation to customer. Ordering interlock.; ordrng 1 W11033422 (Interlock)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF606ESS01
Near South Windsor, Connecticut 06074
Chuck M.
Job Details:
05/30/2024
Replaced power supply. Unit is running.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Manchester, Connecticut 06040
Chuck M.
Job Details:
05/30/2024
Replaced damper and advised customer to allow time for temperature to stabilize.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
05/30/2024
Installed new harness ran calibration then factory cycle all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
05/30/2024
Doors not closing properly million not going into piviot block correctly. Adjusted legs doors level and now closing properly. Checked icemaker and ice bucket full and clucked and harvested.
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US 03
Near Middlefield, Connecticut 06481
Jeremy B.
Job Details:
05/30/2024
Installed new suspension all checks ok.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LZ2
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
05/30/2024
"Front two burners not cycling properly. Low stays on high. Changed left front inf switch needs right front. ; ordrng 1 W10857622 (Inf sw), dspstn on spec-tagged invntry: 1 W10857622 SWITCH-INF and 1 W10911303 INFINITE SWITCH"
We serviced a
MAYTAG WASHER
Model MFW9800TQ0
Near East Hampton, Connecticut 06424
Jeremy B.
Job Details:
05/30/2024
Washer making loud noise during spin found bearings worn and front tub damaged. Basket NLA.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
05/30/2024
I replaced all parts tested operation. Customer said it hadnt been making any ice tested operations of icemaker. Icemaker is filling with ice had a couple of cubes that was keeping bail arm up that I removed unit cycled and dumped eight cubes of ice with no issues no further issues found with evaluation fan either.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Glastonbury, Connecticut 06033
Chuck M.
Job Details:
05/30/2024
Replaced control and ran service test. At test 6 heater came on. Unit is heating.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Glastonbury, Connecticut 06033
Chuck M.
Job Details:
05/30/2024
Customer complaint is that washer is noisy and is shakes. Ran diagnostics and found error codes F0e2 oversuds. F5e2 lock failure. Customer added a load on Quick Wash Cycle and washer skipped from 7 minutes to 3 minutes. Added more water then drain and filled again at 2 minutes. Washer went from 1 minute to zero without spinning. Ran drain and spin and washer went into high speed spin after correcting off balance load. Washer washer makes noise coming from rotor/stator. Ordered rotor/stator. ; ordrng 1 W11557803 (Screw) and 1 W11314361 (rotor) and 1 W11354541 (Stator)
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA1
Near Glastonbury, Connecticut 06033
Chuck M.
Job Details:
05/30/2024
Customer complaint is that dishwasher was alarming and would not run cycle. Found drip tray had water in it and water was getting past gasket. Replaced gasket and tested. No leaks found. ; used 1 W11483553 (GASKET) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EBL1
Near Canterbury, Connecticut 06331
Amanda R.
Job Details:
05/30/2024
Control lock wont turn off when holding it to turn off replaced keypad operation normal
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Windham, Connecticut 06226
Jeremy B.
Job Details:
05/30/2024
Washer not spinning out properly. Found drain hose kinked. Reinstalled drain hose and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near West Springfield, Massachusetts 01089
Gary V.
Job Details:
05/30/2024
"Inspected and found bake temps off by 75 degrees, internal problem in main control, will order and call for return date.; ordrng 1 W11620680 (Control board) and 1 W10833885 (Oven sensor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near West Springfield, Massachusetts 01089
Gary V.
Job Details:
05/30/2024
"Inspected and found agitator stripped out, will submit estimate and call.; rqstng P&A on 1 W11550891 (Agitator)"