Service History 288

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mooresville, North Carolina 28117

Johnny

Job Details: 01/10/2025

"Cx stated buzzing when starting a load, confirmed complaint. Noise coming from water valve. Replaced valve. Ran service cycle, cx confirmed noise no longer present, working as designed.; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock"

We serviced a

MAYTAG WASHER

Model MVW5435PW0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 01/10/2025

"Disassembled washer. Removed and replaced control, lid latch, and harness. Reassembled. Ran control calibration and automatic test cycle. Both completed correctly. Tested washer in Quick wash cycle, operating properly and normally."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Gastonia, North Carolina 28052

Mitch H.

Job Details: 01/10/2025

"Removed and replaced compressor and related parts. Charged to 250psi with nitrogen, checked for leaks. None found. Evacuated nitrogen, pulled vacuum. Weighed in correct charge,45g, of R600 refrigerant. Compressor operating and cooling properly ; dspstn on spec-tagged invntry: 1 W11504420 COUPLER 8/6 NR MS00 and 1 W11504448 COUPLER"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Springfield, Massachusetts 01118

Mike K.

Job Details: 01/10/2025

"Unit is under 1yr wp warranty per service bench F8e4 only error in history. Found water in lower tray, cleared and ran diagnostic cycle. No leaks found. Explaining possible sources and how to access tray."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 01/10/2025

"Removed old compressor and pumped unit down into a vacuum checking for leaks unit held for 15 min at vac, brazed in filter drier and new compressor filled with r600 and checked pressures. Unit holding at 80 on high side -7on low advised customer to give unit 24 hrs so temps can regulate"

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 01/10/2025

Checked unit found timer is too tight to turn broke knob replaced timer and knob tested operation normal ran heat normal

We serviced a

SAMSUNG WASHER

Model WA45T3200AW/A4

Near Litchfield, Connecticut 06778

Andre

Job Details: 01/10/2025

Ck unit upon arrival and customer vacuum most of the water. Tilt unit towards front to change drain pump and other parts ran unit calibration and fill unit and unit is now draining to manufacturers specs

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS04

Near Hampden, Massachusetts 01036

Jorden

Job Details: 01/10/2025

"Arrived and found error codes F2E1 (stuck key), F6E6 & F6E8 (communication failures between controls) stored in system again, cleared codes and contacted tech support. They advised to take average temperatures of multiple cycles and to replace the same control and UI as before. Provided customer the SR # listed below and placed an order under p/a for new controls. SR #7740714098; rqstng P&A on 1 W11179310 (cntrl-elec) and 1 W10588755 (panl-cntrl)"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ05

Near Harwinton, Connecticut 06791

Andre

Job Details: 01/10/2025

Ck unit upon arrival and install both door gasket and heat gasket for proper suction; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Norton, Massachusetts 02766

Aimee

Job Details: 01/10/2025

Installed control latch and strike .Ran calibrated and dianostics Left on a tub cleaning ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE and 1 W11700916 DOOR LOCK

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near York, South Carolina 29745

Brandon

Job Details: 01/10/2025

On arrival installed timer. Tested unit and it heated properly and turned as designed. No other issues found.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 01/10/2025

"Tested dryer and found unit would not tumble, checked belt and found motor pulley broken off belt ripped and rollers hanging up. Replaced motor and repair kit lubed and ran a cycle. All operations are now working to specs ; used 1 4392065 (DRYER REPAIR KIT), and 1 279827 (MOTOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Watertown, Connecticut 06779

Jimmy R.

Job Details: 01/10/2025

"Ran dryer due to when customer would use the wrinkle shield the unit would skip and go right to done, cycled unit to wrinkle setting and checked timer connections found when getting to wrinkle cycle it would skip it found connection at back of timer loose causing this to not stay on, fixed wires in molex to. See a connection and unit is now cycling on the winkle control beeping and shutting off every few min, all operations now working to specs"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Springfield, Massachusetts 01119

Mike K.

Job Details: 01/10/2025

"Replaced control board, ran diagnostic cycle fine. Ran normal cycle through sense and into agitate. Cancelled and drained fine. Ran drain and spin and operating properly"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF1

Near Springfield, Massachusetts 01151

Mike K.

Job Details: 01/10/2025

"Filter housing is leaking pulled out water filter and all looks fine, leaking from back of housing. Ordering manifold, base and some tubbingOffice to contact to schedule return 2 calls needing parts so schedule return together; ordrng 1 5304524817 (Manifold) and 1 5304526050 (Base) and 1 242220126 (Water tube valve to filter) and 1 242220119 (Water tubing)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBH00

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 01/10/2025

Checked over unit and found right side fridge door gasket ripped and magnet falling out causing a poor seal. Replaced gasket and heated to seal properly checked over all other operations and unit is now operating to specs

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Palmer, Massachusetts 01080

Jorden

Job Details: 01/10/2025

"Arrived and found a partial frost pattern (took photo and attached to ticket) and compressor drawing 2.6amps. Temps only reaching 40? in the FZ. Compressor sounds like its struggling, likely an inefficient compressor. Ordering kit and 2nd time slot. ; ordrng 1 W11736670 (Compressor kit) and 1 123890 (2 time slot)"

We serviced a

LG REFRIGERATOR

Model LFC20770ST

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/09/2025

"Inspected and found ice maker over spilling when harvesting causing block of ice in the ice bin, quoted for replacement and he will call if wants repaired."

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Southampton, Massachusetts 01073

Jorden

Job Details: 01/09/2025

"Arrived and just before I got to work I rediagnosed, found no error codes and unit spinning as expected despite slight wobble mentioned on prior visit. Found drain line is very high exceeding 6ft, contacted tech support and they confirmed through photo visual that drain line is to high. This can cause to much water to siphon back into the tub which can re-wet the clothes and/or cause the tub to go off balance effectively causing the clothes to not spin out. Advised customer to have a plumber investigate the drain to see if anything can be done to lower the stand pipe, also provided customer with SR # listed below to contact customer service for any further guidance. SR #7740701087"

We serviced a

MAYTAG RANGE

Model MER4600LS3

Near Watertown, Connecticut 06779

Jimmy R.

Job Details: 01/09/2025

"Tested unit and found customer having issues with steam clean not working and unit squeaking wile running A bake cycle, advised customer on how steam clean works and the best way to use it also the noise is coming from the bake element when it heats up it will expand and move making noise when is cools it does same thing advised customer to use a baking safe mat under element to stop noise and it will keep oven clean. All operations are working to specs"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 01/09/2025

"Tested unit and found front right burner would come on when on high then cycle off quickly when putting it on a medium heat it would send 240v for a second then shut off never heating up correctly. Tested infinite switch and replaced retested and burner is now staying on during a high heat but medium and low it wont stay on long enough, unit will need new front right element also left front, parts tentative p/a ; ordrng 1 W11047722 (Surface element) and 1 W11517959 (Left front), used 1 WP3149404 (INFINITE SWITCH) from stock, states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBS3

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 01/09/2025

"Tested unit and found unit would error out and drain never washing, checked errors and found 8-4 over fill switch open 9-2 drain motor issue, removed drain pan and empty water ran a test cycle checking for leaking and found water dripping from water line connection tightened up line and stopped the drip. Ran a diagnostics cycle clearing errors and checking unit advised water was dripping from water line I had tightened it up but it should be replaced warranty does not cover water lines. Unit is operating normally and now connections are dry"

We serviced a

WHIRLPOOL WASHER

Model Wtw4816fw3

Near Providence, Rhode Island 02906

Lee

Job Details: 01/09/2025

"Customer states unit not fully drainingConfirmed complaint, found multiple issues, found suspension rods are worn out to the point the basket has sat of floor during cycle, causing damage to cam, belt and cam shield, ; ordrng 1 W10780045 (suspension) and 1 W10721967 (drive pulley), rqstng P&A on 1 WPW10427633 (Cam shield), ordrng 1 W11239857 (belt)"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Concord, North Carolina 28025

Johnny

Job Details: 01/09/2025

"Unit not powering on, investigated issue, confirmed complaint. Discovered wire came loose and touch casing of dryer causing unit to trip breaker. Replaced terminal block. Tested unit. Working as designed.; used 1 279320 (TERMINAL BLOCK) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Millbury, Massachusetts 01527

Glenn

Job Details: 01/09/2025

SR 7740701013 called tech support regarding rust inside dishwasher and on the outer door see pictures. Per each line this is not covered and is likely caused by the water?? He did mention that the outer door should not be rusting. Customer to call customer service regarding the outer door. Customer should clean the inside of dishwasher with dishwasher magic

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Worcester, Massachusetts 01609

Glenn

Job Details: 01/09/2025

Installed. 3rd level spray arm all tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 01/09/2025

Complete icemaker in the freezer leaking cannot get it to stop no matter what no lights in the top of the refrigerator section When doors opened and closed makes a horrible noise middle drawer just falls out when open have to constantly put back on track. I found all complaints too true I found both stops are broken. I found real on the right side is broken. I found icemaker funnel is broken causing water to leak and I found LED lights. Multiple have failed. Ordering all applicable parts For repair.; ordrng 1 W10886939 (Ice maker) and 1 WPW10485096 (Stop) and 1 WPW10485089 (Stop) and 1 W11668671 (Rail) and 1 W11683243 (Led kit 9+3 wht bzl)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW06

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 01/09/2025

Replaced filter tube tested operations no leakage occurring no additional issues found everything is working properly as of right now.

We serviced a

KITCHENAID M/W OTR

Model KMHC319LSS00

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 01/09/2025

"Ran microwave and found when exhaust fan is running it would make a ticking noise like something was hitting, removed cover for fan and found a piece of the packing that raps the unit when new had gotten into blower and stuck to fins making a noise when on. Removed paper from fan blades and unit is now operating to specs"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Hopkinton, Massachusetts 01748

Aimee

Job Details: 01/09/2025

Found the ice maker arm out of ice maker.Removed all over flow in re inserted arm .Showed customer how to shut off.Sent estimate for ice maker in case they needed

We serviced a

WHIRLPOOL RANGE

Model WFES3030RW0

Near Shrewsbury, Massachusetts 01545

Aimee

Job Details: 01/09/2025

Arrived at house Cust was using the oven to hot to handle Called office rescheduled advised Cust not to use one before service .Order new receivers also looks like right one is damaged Sending in case need; ordrng 2 W10647259 (Receiver)s

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Leicester, Massachusetts 01524

Aimee

Job Details: 01/09/2025

Installed cold valve found made same noise The noise is the valve shutting and the copper pipe making the noisesAdvised Cust to install hammer arrestors to hot and cold Complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV02

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/09/2025

"Installed new module and cycled, tested fine."

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US03

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/09/2025

"Concern not spinning out. Inspected and found no faults or problems, unit is located at a place where multiple people are using unit and may not be loading unit properly and informed customer about proper loading procedures. All functions test fine at this time. Trip fee prepaid."

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Millbury, Massachusetts 01527

Aimee

Job Details: 01/09/2025

Drained washer and replaced the pump advised to do some cleaning on Filled and drain 2 times and secondarie pump spraying

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Pineville, North Carolina 28134

Caleb

Job Details: 01/09/2025

"Error for sump motor failure. Replaced motor, unit tests fine. ; used 1 W11665769 (MOTOR/SUMP) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Matthews, North Carolina 28104

Caleb

Job Details: 01/09/2025

Clip for element broken. Unit needs new support clip; ordrng 1 W11724411 (Clip)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Matthews, North Carolina 28104

Caleb

Job Details: 01/09/2025

SR#7740704518. Contacted Techline to document everything replaced on the product from previous ticket history. Customer states that the items in the freezer seem to be getting warm and Melting. Ice cream getting soft etc. freezer was in defrost at the time of getting temps but ice was still frozen. Unit checks fine at this time but provided sr to customer.

We serviced a

WHIRLPOOL OVEN

Model WFE525S0JS4

Near Indian Land, South Carolina 29707

Caleb

Job Details: 01/09/2025

"Unit needs new control. Broil and bake check fine, unit receives proper voltage, control sending only 8 volts to bake element.; ordrng 1 W11594188 (Control), dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Fort Mill, South Carolina 29707

Caleb

Job Details: 01/09/2025

"Customer states that unit seem to not finish a cycle. The blanket she was trying to wash was still wet, noticed that blanket is a fleece blanket and it was pushed to one side of the tub causing unit to go out of balance and causing unit to shut down. Advised customer of proper use and care. After showing her proper loading we were able to get the product to to run a drain and spin cycle with no issues."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25UEXHW01

Near Charlotte, North Carolina 28278

Caleb

Job Details: 01/09/2025

Older fridge. Thermostat defective. I can get the compressor to cut on and run. Will shut back off after a while. Unit needs new thermostat.; ordrng 1 WP2198202 (Thermostat.)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Charlotte, North Carolina 28208

Clinton

Job Details: 01/09/2025

No errors no issues found others customer possibly has smaller loads not hitting sensor customer trying time dryer

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Kannapolis, North Carolina 28083

Johnny

Job Details: 01/09/2025

"Unit will not power on, checked power source L1 to L2 was getting 240 L1 to neutral was 144 and L2 to neutral was less than 120. disassembled unit. Checked thermal fuse, it was disconnected. Cx will need an electrician to correct voltage issue"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Charlotte, North Carolina 28215

Johnny

Job Details: 01/09/2025

"F9e1 drain error. Broken wire to drain pump. Needs new wire harness, ; ordrng 1 W11409746 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ00

Near Paxton, Massachusetts 01612

Glenn

Job Details: 01/09/2025

Ice maker not advancing and gasket fell off chute opening. Reinstalled chute gasket and replaced ice maker tested ice maker filled all tested ok ; used 1 W10882923 (ICE MAKER) from stock

We serviced a

LG DRYER

Model DLE3400W

Near Spencer, Massachusetts 01562

Glenn

Job Details: 01/09/2025

Installed parts & the new part failed while testing the dryer inner temp was 223 when this happened. Randy and I trouble shot the dryer and believe its likely the board as everything Else tested ok and the dryer venting is clear both in the dryer and to the outside. Order parts ; rqstng P&A on 1 EBR31002623 (Main pcb) and 2 6931el3002m (Blower thermostat)s

We serviced a

WHIIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Warwick, Rhode Island 02889

Lee

Job Details: 01/09/2025

"Customer states unit makes very small iceConfirmed complaint, found very slow flow of water to ice maker, okay to dispenser, removed filter and used bypass, same results, need to replace dual valve.Customer does not want to repair.WPW10341329 99.17Return date Monday 20th pmLabor 249Part 99.17"

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW2

Near Fort Mill, South Carolina 29708

Brandon

Job Details: 01/09/2025

Wrong control because model number wasnt correct on ticket. Serial number was correct but model was not. Verified correct model number. Please order correct control. Let customer know when we can reschedule. Customer will have to call back into whirlpool for new ticket due to info not being correct.; ordrng 1 W11607637 (Control)

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 01/09/2025

Customer already has ticket with authorization through extended warranty. Somehow got closed out. Last time I was here I ordered a belt for the dryer because I tried to use my truck stock and it didnt work. Customer is calling back in to get authorization for repair. Please order belt.; ordrng 1 W11162091 (Belt)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54ECOHS04

Near Charlotte, North Carolina 28227

Clinton

Job Details: 01/09/2025

Appliance mangler microwave needed I repl the harnesses burnt wiring but the unit at the time still wont start ordered control unit will not count down time or cook ; ordrng 1 W11325603 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Charlotte, North Carolina 28277

Clinton

Job Details: 01/09/2025

Unit has bad suspension needs suspension ordered. ; ordrng 1 W11217817 (Suspension)

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Charlotte, North Carolina 28209

Clinton

Job Details: 01/09/2025

"Need to replaced control. Order control unit is getting off balance really bad. Possibly the control isnt sensing the close properly ; (created new UIS, deleted prior attachment to UisID 234817), ordrng 1 W11680389 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 01/09/2025

"Customer complained of noise, found hoses in back of machine banging against metal back. Fixed issue. Verified unit spinning properly."

We serviced a

WHIRLPOOL DRYER

Model WED8620HW2

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 01/09/2025

"Customer complained unit starting but going to cool down right after,..found not issue in timed dry. Checked sensors and no issues found, ordering control board . ; ordrng 1 W11565026 (Control)"

We serviced a

WHIIRLPOOL DRYER

Model WED5100HC3

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 01/09/2025

Return to install UI and control run unit verified proper operation

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 01/09/2025

Customer complained lid lock not working found strike was broken. Replaced strike from truck stock unit has no error codes . found the lock now working verified proper operation.; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 01/09/2025

Customer complained of leaking gas had gas company out found regulator was leaking. Replaced regulator from truckstop temporarily turn gas on to check for leaks and operation unit unit not leaking unit operating as designed turn gas back off. Inform customer unit working has designed call gas company to get unit turned back on.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Charlotte, North Carolina 28269

Ryan S.

Job Details: 01/09/2025

Return to install parts ordered installed control and drain pump verified proper operation by Ryan quickwash errors detective

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 01/09/2025

Return to install control board and capacitor install parts tested unit. ran unit verified proper operation; dspstn on spec-tagged invntry: 1 W11428524 CAPACITOR

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Charlotte, North Carolina 28215

Johnny

Job Details: 01/09/2025

Unit will not start. Got error code f7e1 shifter issue. Inspected unit. Discovered broken wire to capacitor and white dust all on bottom of gearcase indicating failing cam kit. Ordering new harness and accompanying parts.; ordrng 1 W11590868 (Harness) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 W10721967 (Cam kit)

We serviced a

WHIRLPOOL OVEN

Model WFE515S0JS0

Near Harrisburg, North Carolina 28075

Johnny

Job Details: 01/09/2025

Cancel command non responsive when activating oven. Front right and right rear switch is burnt out. Quoted cx. Closing ticket until cx calls office to decide if they will proceed with the repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Charlotte, North Carolina 28269

Johnny

Job Details: 01/09/2025

"Broken door switch, replaced with new one, unit working as designed.; ordrng 1 W11123941 (Door switch), used 1 W11384469 (LIGHT SWITCH) from stock"

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BB0

Near Kannapolis, North Carolina 28083

Johnny

Job Details: 01/09/2025

"Broken out door glass, needs new. Contact cx when part arrives.; ordrng 1 WPW10535776 (Outer glass) and 2 W11104748 (Glass bracket)s and 1 W11105139 (Top bracket)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hopkinton, Rhode Island 02804

Lee

Job Details: 01/09/2025

"Customer states unit wont dry, takes long timeConfirmed complaint, found blower housing stuffed full of lint, removed lint, tested okay, advised customer to clean vent."

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW3

Near Charlotte, North Carolina 28207

Clinton

Job Details: 01/09/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near Wingate, North Carolina 28174

Jonathan J.

Job Details: 01/09/2025

Complaint not swapping between crushed or cubed. I found solenoid has swollen and seized itself to the bracket and a stuck on cubed halfway position between cubed and crushed. Ordering solenoid and bracket no additional issues found.; ordrng 1 W10346971 (Bracket) and 1 WPW10309866 (Solonoid)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 01/09/2025

Replaced wash plate that was never installed. Previous order. Installed left parts with customer no further issues found performed calibrations control cycle. No further issues found.

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 01/09/2025

"Tested and ran diagnostics. Found F7E4 and F7E7 error codes. Checked slider, no issues. Gear case turns freely. Nothing under agitator or basket. Attempted to run calibration, only hums neither basket or agitator move. Ordering stator, rotor and related parts. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10754448 (Clutch) and 1 W11731988 (Harness)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 01/09/2025

"Tested and ran diagnostics. Found long fill error. Cold water inlet valve bad. Removed and replaced valve assembly. Tested, all components operating properly.; used 1 W11210459 (Valve) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCK23FVSS00

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 01/09/2025

"Arrived, customer pulled refrigerator out. Removed and replaced valve. Turned water back on. No observed leaks or drips. Operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Gastonia, North Carolina 28054

Mitch H.

Job Details: 01/09/2025

"Tested and manually cycled ice maker. Noted that bale arm was partially up on arrival, not in lock position but not fully down. Ice maker completed cycle and filled properly. Called tech line spoke to Daniel SR# 7740703708Checked freezer temperature, running at 0. All fans and door switches operating properly. Tested thermistor at board, tested good. He advised that it could have been because bale arm was out of position or it could be a control board issue. He advised now that bale arm is in proper position to allow 48 to 72 hours for ice production. If still no ice to order control. Advised customer of findings and possibility that it might need control. Collected for service call on cc."

We serviced a

KITCHENAID COOKTOP

Model KCGS350ESS05

Near Belmont, North Carolina 28012

Mitch H.

Job Details: 01/09/2025

"Disassembled cooktop. Removed and replaced valve, module and igniter. Reassembled, tested, burner now operating properly through full range of settings."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB00

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 01/09/2025

replaced compressor and associated parts test unit producing a full frost pattern up all the way down no further issues found with refrigerator at this time replace thermostat as well.; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRIER UV

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 01/09/2025

Complain hasnt made ice for about two weeks then this morning it started making ice with no issues has made four batches of ice since this morning. I found unit had a jam on the bail alarm again preventing ice from producing as icemaker thought that the machine was full. I replaced bail arm that came with new icemaker as it is bent slightly different. No further issues found everything working fine icemaker cycling with no issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Charlton, Massachusetts 01507

Glenn

Job Details: 01/09/2025

Found Freon has leaked out again. Pressures low side -21 & high side 30 called tech line. SR 7740706162 pressurized system 250 no leak with soap test. Lost pressure some after 25 minutes visible on gauge. has a none repairable leak per tech support fridge cannot be repaired needs to be replaced

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADB2

Near Dudley, Massachusetts 01571

Glenn

Job Details: 01/09/2025

Installed parts all tested tested all ok

We serviced a

KITCHENAID OVEN

Model NNNNN

Near Dudley, Massachusetts 01571

Glenn

Job Details: 01/09/2025

Found that the range is not installed unable to work on the range while it is uninstalled to test for leaks and fire damage. Customer will call tomorrow for reschedule and get the range. Reinstalled for service. ; O-emld tckt

We serviced a

MAYTAG DRYER

Model MED5630HW0

Near Webster, Massachusetts 01570

Glenn

Job Details: 01/09/2025

Installed parts motor and control tested all ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 01/09/2025

"Autho number w1d2py1wpl1 I replaced all previously ordered parts per safety, tested operations no further issues found."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 01/09/2025

"Complaint unit powers on, but will not unlock the lid. Unit has water in the bottom, but will not drain water just barely covers the bottom of the agitator. Drain pump harness is broken where it attaches to main harness. I replaced harness ran a control board and Tested operations no further issues found.; used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cranston, Rhode Island 02920

Lee

Job Details: 01/09/2025

"Customer states error message 8-4Confirmed complaint, found water in drip pan, removed water and ran unit, found lots of suds, possible wrong detergent got used, removed all suds, tested made sure no leaks, test okay."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 01/09/2025

"Disassembled, removed and replaced control and user interface. Reassembled, turned breaker back on. Tested, all functions now operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 01/09/2025

"Removed and replaced bottom door seal. Tested, no leaks."

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Cranston, Rhode Island 02920

Lee

Job Details: 01/09/2025

"Customer states issues when using hot waterConfirmed complaint, found long fill error message, both valves have okay flow at this time, customer does not shut water off in between washes, ran unit on hot, found hot hot actuallt coming out, need to replace temp selector switch and both controls.; rqstng P&A on 1 W11626077 (Control), ordrng 1 W10859568 (switch-cyc), rqstng P&A on 1 W11627413 (Acu), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Providence, Rhode Island 02908

Lee

Job Details: 01/09/2025

Installed all parts tested okay; dspstn on spec-tagged invntry: 1 W10528947 HUB

We serviced a

WHIRLPOOL FREEZER

Model GB2FHDXWQ04

Near Cumberland, Rhode Island 02864

Lee

Job Details: 01/09/2025

"Customer states two issues, ice building up in freezer and door not shutting properConfirmed both complaints, found compressor runs excessively long, frost pattern oooks okay but has created ice ball, remove ice ball, need jazz board, also found door closer worn out, needs replacement.; ordrng 1 WPW10503278 (refer elect cont brd) and 1 WP67003638 (closer), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Lancaster, South Carolina 29720

Brandon

Job Details: 01/09/2025

Complaint unit is not making ice as it should. Found on arrival that unit needs a new door. Wires are broken at bottom of door and is causing problems with ui and ice maker. Ordering door for repair.Please let customer know when we can return. Told customer to check for damage when door arrives.; ordrng 1 W11652977 (Door)

We serviced a

WHIRLPOOL WASHER

Model MVWX600XW0

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 01/09/2025

On arrival i installed the new control and latch and tested unit. Unit tested properly. Started 3 different cycles to test it and they all started with no issues. No other issues found.; dspstn on spec-tagged invntry: 1 W10404050 DOOR LOCK

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rock Hill, South Carolina 29732

Brandon

Job Details: 01/09/2025

"Complaint unit is not finishing cycle. Gets stuck on drain and will not drain. Found on arrival that harness was shorting out causing unit not to drain. Tried to use truck stock to repair but wrong harness was in package. Harness has an extra connection on it so i could not install it . Please order correct harness for repair.; ordrng 1 W11643701 (Harness), used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Grafton, Massachusetts 01519

Aimee

Job Details: 01/09/2025

Installed inner glass complete

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Grafton, Massachusetts 01519

Aimee

Job Details: 01/09/2025

"No heat timed dry found the dry full lint and fuse open and heater Also order new tstats also needs tune up.Advised Cust needs to clean vent blocked; rqstng P&A on 1 280148 (Tstat) and 1 WP3387747 (Heater) and 1 W10909685 (Fuse) and 1 4392067 (Tune up kit), states that autho needed"

We serviced a

SAMSUNG DRYER

Model DVE45A6400W/A3

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 01/09/2025

Customer complained drum wont spin. Found pulley wheel bad. Replaced from ts. Verified proper operation after installing pulley wheel. ; used 1 DC93-00634A (IDLER PULLEY) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW4

Near Charlotte, North Carolina 28210

Clinton

Job Details: 01/09/2025

Replaced strike from trucks stock stock parts parts ordered was not delivered ; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ3

Near Farmington, Connecticut 06032

Ruben C.

Job Details: 01/09/2025

Checked unit fund unit is leaking at plumbing connection not an issue with unit have informed cust to get this remedied install instruct is now fullfilled damage to flow prior to service took pics

We serviced a

MAYTAG RANGE

Model MES8800PZ1

Near Burlington, Connecticut 06013

Ruben C.

Job Details: 01/09/2025

Checked found cancel and delay start not working on touch panel reset ribbon cable into place and reset breaker unit is cancelling now and all functions on pad working if issue persists order touch panel and control

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Canton, Connecticut 06019

Ruben C.

Job Details: 01/09/2025

Checked unit found ice maker would not turn off with arm replaced ice maker tested operation normal water went in normal; used 1 W10884390 (ICE MAKER) from stock

We serviced a

ELECTROLUX DRYER

Model ELFE7637AW0

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 01/09/2025

Checked unit found belt is broken motor is operating normally ordering belt pulley and rollers putting into p/a; rqstng P&A on 4 5304523152 (Rollers)s and 1 134793511 (Pulley) and 1 134719300 (Belt)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 01/09/2025

Checked unit could not remove unit from space has floor around dishwasher and plate on top to hold unit legs are up all the way cust will need to have unit accessable for us at least 10 inches out cust will call when accessable sending parts back will use on return; O-emld tckt

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 01/09/2025

Replaced parts tested unit in diagnostics tested normal could not test with water unit was completely disconnected if any issues cust will call back

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Simsbury, Connecticut 06070

Mike K.

Job Details: 01/09/2025

"Broken lid. Cs bought lid from whirlpool and wanted us to install. Gave quote for installing lid, they did not know it would be more then $129 trip call. Instructed them how to replace lid and verified hinges were working and unit is operating correctly. Collected service call only"

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