We serviced a
FRIGIDAIRE REFRIGERATOR
Model n/a
Near Suffield, Connecticut 06078
Gary V.
Job Details:
05/13/2024
Customer canceled this ticket
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
05/13/2024
"Concern was long wash times and poor drying, Installed door vent and main acu, cycled and all functions test normal at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near York, South Carolina 29745
Mitch H.
Job Details:
05/13/2024
"Removed and replaced evaporator fan and clip. Evaporator was frozen over. Cleared ice to make repairs. Reassembled, tested, evaporator fan now operating properly. Unplugged refrigerator, advised customer to leave unit unplugged for several hours to allow evaporator to defrost completely, then plug back in. Also advised customer to monitor area around refrigerator in case drain pan overflows."
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near York, South Carolina 29745
Mitch H.
Job Details:
05/13/2024
"Tested and found no power to dryer from outlet. Unplugged dryer, checked wall outlet, no voltage at outlet. Advised customer that they would need to have outlet checked."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near York, South Carolina 29745
Mitch H.
Job Details:
05/13/2024
"Tested and ran diagnostics. Found F5E1 lid lock error. Attempted to start washer, lock will not engage. Quoted customer for repair, customer approved. Checked part availability and scheduled return for 5/14 PM. Collected full amount on cc.; ordrng 1 W10810403 (Lid lock)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Sharon, Massachusetts 02067
Aimee Z.
Job Details:
05/13/2024
Installed augar assy and ice maker Pushe button until chimes Waited until filled with waterAlso advised water filter needs to be changed Light is on.; dspstn on spec-tagged invntry: 1 DA97-12540G AUGER ASSY
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Mooresville, North Carolina 28115
Robert A.
Job Details:
05/13/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEE00
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
05/13/2024
"Set for 36 in rf measured temp at 35.6. Mid shelf. Freezer is at -2 set at 0. Found door is not sealing fully at lower left of rf door, hitting toe plate. Raised door hinge boot, looks like it had been raised before and worked its way back down, tightened locking screw and is clearing toe plate. Door sealing."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Chicopee, Massachusetts 01013
Chris B.
Job Details:
05/13/2024
Replaced all parts and dishwasher running normal. No leaks detected. Had to level the unit.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
05/13/2024
Replaced control touch panel and unit powering up and ran diagnostic cycle and all tested normal. 1yr warranty on parts and labor.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Denver, North Carolina 28037
Ryan S.
Job Details:
05/13/2024
"Customer complained unit not cooling in refrigerator section. Freezer ok. Upon arrival found refrigerator at 39? and freezer at 5? found history of temp in diagnostics was refrigerator at 71? in last 6 hours. Inspected evap in refrigerator and found evap had frozen over. Found thermostat bad, also found fan will run but intermittently wont start on its own, possible damage from ice buildup. Needs evap cover that includes fan and thermistor. Quoted 633.84 for repair. Scheduled return call for 5-26-24 am. ; ordrng 1 W11395641 (Evap cover w fan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY01
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
05/13/2024
"Customer says ice maker was replaced by a different company 2 weeks ago, only made one batch of ice. Tested and found electronic eyes not working. Showing bin full at all times. Ordering emitter kit. Checked part availability and scheduled return for 5/17 PM ; rqstng P&A on 1 W11629974 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Davidson, North Carolina 28036
Robert A.
Job Details:
05/13/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
05/13/2024
"Retuned to install new control board. Installed control, ran bake 350? unit avg temp was 348?. Verified proper operation."
We serviced a
KITCHEN AID DISHWASHER
Model kuds30fxpa8
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
05/13/2024
"Removed and replaced main control board. Reassembled, tested, dishwasher operating properly."
We serviced a
KITCHENAID COOKTOP
Model KCED600GSS
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
05/13/2024
Lifted cooktop slightly. Applied foam tape around full perimeter of cooktop. Lowered cooktop back into place. All edges now sealed and tape in place.
We serviced a
WHIRLPOOL COOKTOP
Model SC8720EDB-3
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
05/13/2024
"Removed and replaced right rear burner assembly. Tested, all burners igniting and operating properly."
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Northampton, Massachusetts 01060
Chris B.
Job Details:
05/13/2024
"Complaint that the unit is making a grinding noise while. Found bad actuator grinding out the cams. Replaced all parts and washer running normal. Washer under warranty customer has the purchase receipt.; used 1 W10721967 (CAM KIT), and 1 W11481722 ( actuator) from stock"
We serviced a
GE DISHWASHER
Model PDT785SBNOTS
Near Walpole, Massachusetts 02081
Aimee Z.
Job Details:
05/13/2024
Installed new drain pump glass damage the drain pump
We serviced a
SAMSUNG MICROWAVE OVEN
Model ME21M706BAS
Near Wrentham, Massachusetts 02093
Aimee Z.
Job Details:
05/13/2024
Found the model and serial worn off e Cust needs to callContract company
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
05/13/2024
"Broken knob, timer/knob covered under S15110.Quoted for just service call and paid. Replaced timer and knob, verified function in timed dry, timer advancing and unit cycling properly."
We serviced a
KITCHENAID DISHWASHER
Model KUD102FRSS2
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
05/13/2024
"Another connector any had been out and disconnected hard water line to pull out, could not get reattached, took parts installed back out and left as is. Both side door linkages gone. Quoted for linkage and labor, explained would do what I could about water line. Installed linkage assy and was able to get waterline back together. No leaks found and unit functioning properly, tested in normal wash. Filled, washed and drained fine l. Door operating as normal ; used 1 8194001 (DOOR LINK KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
05/13/2024
"Unit has a bad evap fan motor, evap clogged, fan clear and just wobbling, turns at slow speed if helped.Verified 120vac to fan and full frost pattern on evap; ordrng 1 WPW10464673 (Evap fan motor)"
We serviced a
SAMSUNG ELECTRON DRYER
Model DVG60M9900V/A3
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
05/13/2024
"Found needs a blower wheel has broken fine and needs tune up . Back supports need to be replaced; ordrng 1 DC67-00180B (Blower wheel) and 1 6602-001655 (Belt) and 4 DC97-16782A (Supports)s, dspstn on spec-tagged invntry: 1 DC93-00634A IDLER PULLEY"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near West Hartford, Connecticut 06117
Amanda R.
Job Details:
05/13/2024
"Not cooling unit unplugged e planned to,properly diagnose unit needs to be plugged in for 24 hours ; schdld next appmnt for 5/15 WED AM"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Newington, Connecticut 06111
Amanda R.
Job Details:
05/13/2024
Adjusted burners per customer
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB1
Near Newington, Connecticut 06111
Amanda R.
Job Details:
05/13/2024
Leveled unit started quick cycle customer states it threw error code after 45 minutes went through cycle normally after leveling unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near New Britain, Connecticut 06053
Amanda R.
Job Details:
05/13/2024
Defrost drain clogged with ice build up cleared drain set temps at recommended
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hartford, Connecticut 06112
Jeremy B.
Job Details:
05/13/2024
Customers complaint is water not finning properly. Found hot and cold reversed. Switched hoses and ran self test all checks ok.
We serviced a
WHIRLPOOL KITCHEN
Model KRFC300ESS10
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
05/13/2024
Came to install part ordered by previous tech. Installed new gasket and formed it. Verified proper seal. Informed customer to let gasket set and not use door for a few hours. ; dspstn on spec-tagged invntry: 1 W10830162 DOOR GASKET GRY
We serviced a
MAYTAG WALL OVEN
Model MEW9527FZ02
Near Enfield, Connecticut 06082
Gary V.
Job Details:
05/13/2024
"Inspected and found bake relay no longer staying closed to reach set temp, needs new main control, will submit estimate and call.; rqstng P&A on 1 W10841692 (Main acu)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Plymouth, Connecticut 06782
Jimmy R.
Job Details:
05/13/2024
"Installed new evap cover and control box adjusted temps and checked cooling, unit now operating to factory specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ03
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
05/13/2024
"Tested unit and found unit not cooling in fridge section found unit not getting any air to cool, checked freezer and found evap fan running but ice covering fan melted ice and forced unit into a defrost cycle heater came on normally. Cycled damper and found damper not opening found ice building in damper causing it to get stuck, removed ice and damper is now opening and closing unit is now cooling to specs"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Marlborough, Connecticut 06447
Jeremy B.
Job Details:
05/13/2024
Washer goes from sensing to fill. Found belt came off pulley replaced and ran self test all checks ok. ; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Columbia, Connecticut 06237
Jeremy B.
Job Details:
05/13/2024
Installed new motor sump assy and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Huntersville, North Carolina 28078
Robert A.
Job Details:
05/13/2024
"Cx complaint that the unit is making a weird noise while it runs. I inspected the unit to confirm the complaint. I found the unit heats fine, the noise is not coming from the blower fan or turntable motor. I isolated the noises in test mode and found the noise coming from the cooling fan. The unit needs a new cooling fan to resolve the issue.Im ordering the part for the return visit.; ordrng 1 W11230994 (Cooling fan) and 1 W10533503 (Cooling fan wheel)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Troutman, North Carolina 28166
Robert A.
Job Details:
05/13/2024
"Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found an error code:f7e4. I cleared code and checked the slider, the slider magnet has separated from the cylinder. I replaced the slider and tested the unit for the cx. There is still a repetitive noise coming from the unit as it spins. I checked under the unit again. The rotor has been worn from the slider issue and needs to be replaced. Im ordering a new stator and rotor to resolve the issue.; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor), used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS2
Near Huntersville, North Carolina 28078
Robert A.
Job Details:
05/13/2024
"Cx complaint that the unit is not turning on at all. I inspected the unit to confirm the complaint. I found the control herbal fuse blew again. I checked the harness and portion of it have melted together. The unit needs a new thermal fuse, harness and element to resolve the issue. The unit needs to be pulled out, it is accessible and not sitting behind the installed floor. The return is a 2 ct job.; ordrng 1 W10413091 (Harness) and 1 W10258275 (Thermal fuse) and 1 W10518394 (Element) and 2 WP717273 (Element washers)s"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bristol, Connecticut 06010
Amanda R.
Job Details:
05/13/2024
"Complaint on quick wash auto fill it dosent fill with water started cycle it only fills to top of wash plate which is nit,al for auto fill"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Burlington, Connecticut 06013
Amanda R.
Job Details:
05/13/2024
Complaint throwing suds error code and can visible see suds needs to run clean cycle until there is no more visible suds started vinegar bath went over soap amount
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Columbia, Connecticut 06237
Jeremy B.
Job Details:
05/13/2024
Dryer making a burning mark where heat enters dryer. This is normal all checks ok.
We serviced a
WHIRLPOOL KITCHEN
Model WRF767SDHZ04
Near Palmer, Massachusetts 01069
Chris B.
Job Details:
05/13/2024
Customer has purchased receipt in hand but the only visible was the purchase amount and the purchase date but not the the model number. Customer will go to Lowes to reprint the page because its still under warranty and will call Whirlpool to have the purchase date fixed and have us return.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
05/13/2024
Complaint that the unit is not cooling properly. Found gasket not pressed in place.. Adjusted gasket and warmed til it did a great seal. Refrigerator cooling normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Somers, Connecticut 06071
Gary V.
Job Details:
05/13/2024
"Inspected and found auger spline in ice container stripped not allowing for ice to be dispensed, needs new ice container, will submit estimate and call.; rqstng P&A on 1 W11109888 (Ice container)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
05/13/2024
Tested unit and found washer would start but keep ramping up to spin and slowing down even when pausing unit. Ran diagnostics and found errors F7e1 tachometer missing or wrong signal f2e1 stuck button off balanced load ran a self test cycle and unit went half way thew and errored out tachometer error. Replaced actuator and recalibrated control unit ran machine threw a regular cycle and unit is now washing and operating properly ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
05/13/2024
Complaint that the unit is not dispensing water at a right pressure. Verified good water flow in the water line. Unit making good size cubes. Mentioned to the customer to have the refrigerator pulled out.; rqstng P&A on 1 W11346622 (Water Reservoir) and 1 WPW10349187 (Water Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RVAXVY01
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
05/13/2024
"Customer says ice maker was replaced by a different company 2 weeks ago, only made one batch of ice. Tested and found electronic eyes not working. Showing bin full at all times. Ordering emitter kit. Checked part availability and scheduled return for 5/17 PM ; rqstng P&A on 1 W11629974 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near East Hartford, Connecticut 06108
Chuck M.
Job Details:
05/09/2024
Customer complaint is that freezer is not freezing. Found compressor tripping off. Then runs for a few seconds and trip off. Ordered compressor. ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504430 (Coupler) and 1 W11506619 (Coupler)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
05/09/2024
"Tested unit and found when machine would run a wash cycle and change to a spin it would grind super loud, found grinding noise coming from cam due to actuator hanging up when changing cycles. Replaced cam and actuator recalibrated unit and all operations are now working to specs ; used 1 W10721967 (Cam), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
05/09/2024
Installed new console and checked all cycle selections unit is now operating properly. Ran wash and spin cycles all functions now working to factory specs
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
05/09/2024
Checked over unit and found ice maker had broken off the mold hanging down not making ice. Replaced broken ice maker with new ran ice maker thew a cycle and fill checked all operations and unit is now working to specs ; used 1 W10873791 (Ice maker) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
05/09/2024
"Ran washer and found unit would fill and wash but never advance to a rinse and spin cycle, checked for errors and found F6e3 communication error let unit run thew a calibration and reset tried running washer again and unit is now going threw cycles advised customer unit needs control witch is covered under special project parts and labor, advised to use the quick wash cycle for now until we return with parts ; ordrng 1 W11556725 (Control)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
05/09/2024
Checked over unit and found wires had been all chewed by mice advised customer harness will not be covered and labor quoted for parts and labor and customer will hold off advised mice chewing wires is not covered by wAreenty and they would be responsible for full repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
05/09/2024
"Checked over unit and found both sections not cooling properly checked freezer and found top half of evap frozen over with ice and bottom defrosted, ran a force defrost and found heater coming on but not defrosting evap fully this caused poor cooling. Melted all ice and replaced heater assembly checked defrost setting and unit is now staying on for proper amount of time unit working to specs"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW09
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
05/09/2024
Looked over unit and found inside machine building up frost found door seal not sealing on bottom half of door allowing warm air into unit and frost to build. Melted ice and flipped gasket to seal properly heated up gasket and unit is now sealing and working to specs
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Manchester, Connecticut 06040
Chuck M.
Job Details:
05/09/2024
Customer complaint is that washer make noise at end of cycle and after water fills. Found hot water hammers when it stops. Found hub worn. Replaced hub and tested. Washer checked ok. Showed customer it works. ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
05/09/2024
Customer complaint is that ice falls from chute randomly. Inspected and found dispenser working properly. Occasionally cube is left in chute and will melt and the fall out. Advised customer to hold paddle partially for a couple seconds to ensure no cubes are remaining in chute.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351SR/AA
Near Windsor, Connecticut 06095
Chuck M.
Job Details:
05/09/2024
Customer complaint is that refrigerator was possibly leaking. Refrigerator was not connected to water supply upon arrival. Inspected Fresh Food section evaporator and underneath drawers and found no signs of water. Checked ice maker room and found some frost on ice maker but not enough to indicate leaking water. Inspected Freezer section and found no signs of leaking water or blocked drain. Inspected unit section and found drain pan has small amount of water common with defrost. No sign of drain pan overflow or cracks. Inspected fill tubes on unit and they checked ok. Possible cause could be water line from supply.
We serviced a
LG DRYER ELECTRIC
Model DLE2050W
Near West Hartford, Connecticut 06119
Chuck M.
Job Details:
05/09/2024
Arrived to replace rollers. New rollers do not fit shafts and shafts did not come with new rollers. Ordered rollers with parts department. ; ordrng 1 458EL2002L (Dryer kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Simsbury, Connecticut 06070
Chuck M.
Job Details:
05/09/2024
Customer complaint is that refrigerator is not cooling. Cooling was off upon arrival. Turned on cooling and unit did not start cooling. Ran test 4 and no frost pattern developed on evaporators. Sealed system issue. Ordered compressor and extra Time Slots ; ordrng 1 W10779331 (compressor) and 2 ExtraTimeSlots (Extra Time Slots)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
05/09/2024
I replaced all parts cycled ice maker tested ops no further issues found. Unit now dispensing water fine as well.
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
05/09/2024
"Customer complained user interface intermittently going out, has dim screen. No error codes present.,confirmed complaint ordering UI panel W11413566, and control board W11525996. Scheduled return call for 5-15-24 pm; ordrng 1 W11413566 (Ui) and 1 W11525996 (Control)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
05/09/2024
"Customer complained of no dry. Found thermal fuse blown. Found exhaust was not at a good angle but not clogged. Replaced thermal fuse and reassembled unit and made sure unit had good exhaust airflow using dryer test kit Verified proper operation. ; used 1 WP3392519 (THERMAL FUSE), and 1 W11224254 (VENT TEST KIT) from stock"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS1
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
05/09/2024
"Tested and found igniter sparking properly but burner goes out after a few minutes. Checked broiler, same issue. Module not sensing flame. Quoted customer for repair and saved estimate."
We serviced a
WHIRLPOOL REFRIGERATOR
Model Krmf706ess05
Near Fort Mill, South Carolina 29707
Mitch H.
Job Details:
05/09/2024
"Checked and found door alarm going off intermittently. Called tech line spoke to Art SR# 7739057787. Ran diagnostics tests for switches, valve and board. Found door signal not changing when right hand door or pantry drawers opened. Found valve humming but not dispensing water. Ordering main control, user interface, switch and valve. Checked part availability and scheduled return for 5/15 AM ; ordrng 1 WPW10675033 (Control) and 1 W11577100 (User interface) and 1 W11482383 (Valve) and 1 W11291138 (Switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
05/09/2024
"Freezer gasket not sealing on right side this visit, top and bottom corners curled, reshaped and sealing fine, no tears. Temps both sections are fine. -1 in fr, 37 mid shelf rf. Unit also went into defrost while there, so defrost operation verified.Freezer door sealing fine even when just letting it self close after reforming."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mansfield, Massachusetts 02048
Aimee Z.
Job Details:
05/09/2024
Complaint is time dry take longer that sensor settings. Is heating just had heater and tstat replacedFound the vent clogged Cust will replaceAlso needs blower wheel pieces broken and blower box there rough pieces on took photo.Also advised to use dryer ball fluffs up wet cloth so air can go through; ordrng 1 WP8541818 (Heater box) and 1 WP694089 (Blower wheel)
We serviced a
GENERAL ELECTRIC MICROWAVE OVEN
Model PVM9179SKSS
Near Foxborough, Massachusetts 02035
Aimee Z.
Job Details:
05/09/2024
Found whe set time 35 before start switch to 99.Then gets suck on 99Needs control panel complete; ordrng 1 WB56X35386 (Control panel complete)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Suffield, Connecticut 06078
Gary V.
Job Details:
05/09/2024
"Inspected and found no power to unit and circuit breaker tripped, unit locked with clothes inside, reset circuit breaker and found no fault codes, after clearing water and clothes found terminal to drain pump detached and reinserted and cycled, tested fine now."
We serviced a
KITCHENAID REFRIGERATOR
Model KUBR314KSS00
Near Webster, Massachusetts 01570
Chris B.
Job Details:
05/09/2024
Complaint that the unit is making a gurgling noise. Found capillary tube bent. Straighten out and noise reduced. Mentioned to the customer that its a normal noise produced by the sealed system. No issues found with the cooling.
We serviced a
MAYTAG OVEN
Model MER6600FZ6
Near Dudley, Massachusetts 01571
Chris B.
Job Details:
05/09/2024
Complaint that the unit is not turning on the stove light. Found disconnected wire terminal. Readjusted the terminal and unit working normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
05/09/2024
Replaced lid lock and main control. Ran quick wash through sensing/fill and into wash fine. Cancelled and drained fine. Ran drain and spin fine.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
05/09/2024
"Replaced main control and pressure hose. Recalibrated and completed diagnostic cycle fine. Ran in quick wash and went through sensing and into wash with no issue, cancelled and drained fine. Ran drain and spin fine."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS550ESS06
Near Denver, North Carolina 28037
Ryan S.
Job Details:
05/09/2024
Customer complained unit not sparking. Unit is a new build took pic of closing disclosure. Found no power to unit. Found no power to outlet . Flipped breaker and unit not sparking. All burners ignited. Verified proper operation.
We serviced a
WHIRLPOOL OVEN
Model WOES3030LS00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
05/09/2024
"I replaced all previously ordered parts had to pull microwave to access power conduit as it was secured and screwed in behind microwave preventing me from being able to remove oven was not able to pull oven all the way out of wall cord was too short as well, but was able to successfully complete repairs needed. Tested operations no further issues found at this time. Oven is preheating fine all operations are normal."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
05/09/2024
"Complaint dishwasher is leaking underneath. I found dishwasher was leaking from multiple locations door gasket number one and diverter number two. Replaced motor sump assembly due to diverter leak and gasket. I tested operation. Inspected for leaks no leaking occurring no further issues found at this time. ; dspstn on spec-tagged invntry: 1 W11087376 MOTOR/SUMP , used 1 W11177741 (GASKET) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF7B
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
05/09/2024
Complaint dishwasher is not draining I tested operation unit drained just fine over a dozen times could not duplicate issue. Told customer if issue occurs again it could be due to a drain pump overheating or a control board malfunction or drain backing up do to poor venting. No parts needed as of now.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
05/09/2024
"Complaint washing machine making a very loud squealing noise in spin cycle. Pitch varies in intensity from a high-pitched chirp to a low growl nonstop. I found gear cases leaking oil issue and squeal is a bearing that has come apart in gearcase. I am ordering gearcase wash plate, cam and drive belt to fix no additional issues found with washing machine at this time. ; ordrng 1 W11239857 (Belt) and 1 W10902814 (Washplate) and 1 W10721967 (Clutch) and 1 W11449840 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
05/09/2024
I found Cam that was replaced. Last visit was defective. Spline was striped out causing drive belt to fall off by allowing pulley to be tilted at an angle. I replaced drive motor as well no further issues found ; used 1 W10721967 (CAM KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
05/09/2024
Replaced gearcase washplate and used a slider from truck stock ran diagnostics normal component test normal ran normal cycle agitated normally; used 1 W10734521 (Slider) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Waxhaw, North Carolina 28173
Mitch H.
Job Details:
05/09/2024
"Pulled dishwasher from under counter. Disassembled, removed and replaced sump assembly, door seal and control. Reassembled, ran diagnostics cycle completed properly, checked for leaks, none. Reinstalled under counter. Started dishwasher in normal cycle, operating properly. Cancelled cycle, drained properly. All operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Waxhaw, North Carolina 28173
Mitch H.
Job Details:
05/09/2024
"Removed and replaced defrost heater, thermistor and control. Plugged refrigerator in, compressor, evaporator and condenser fans all operating properly. Control functions correctly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Waxhaw, North Carolina 28173
Mitch H.
Job Details:
05/09/2024
"Pulled dishwasher from under counter. Disassembled, removed and replaced sump assembly, door seal and control. Reassembled, ran diagnostics cycle completed properly, checked for leaks, none. Reinstalled under counter. Started dishwasher in normal cycle, operating properly. Cancelled cycle, drained properly. All operating properly."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Sturbridge, Massachusetts 01566
Chris B.
Job Details:
05/09/2024
Complaint that the unit is not filling up properly. Found bad valves. Replaced all parts and washer filling up properly. No leaks detected. Ran diagnostic cycle and all tested properly. No error codes present.; dspstn on spec-tagged invntry: 1 W11316255 VALVE (HOT) and 1 W11688995 VALVE (COLD)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Thompson, Connecticut 06277
Amanda R.
Job Details:
05/09/2024
Making squealing noise when first starting cycle couldnt duplicate noise explained that the Sheila under unit has scraped ridges in drip pan went over loading amount
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ3
Near Killingly, Connecticut 06239
Amanda R.
Job Details:
05/09/2024
Mouse chewed hole through drain hose quoted
We serviced a
MAYTAG DRYER
Model LDE9806ACE
Near Plainfield, Connecticut 06374
Amanda R.
Job Details:
05/09/2024
Customer replaced belt since then gap between drum and bulk heads drum is set in correctly would need new felts
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Plainfield, Connecticut 06374
Amanda R.
Job Details:
05/09/2024
F0e3 F8e1 f0e5 throwing F8e1 error code on well water has house filter cleaned cold inlet screen of sediment tested operation normal
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Plainfield, Connecticut 06354
Amanda R.
Job Details:
05/09/2024
Replaced control calibrated unit ran automatic test
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
05/09/2024
Replaced thermistor control an diffuser defrosted evap tested normal heating element has normal ohm reading
We serviced a
JENN-AIR VENTHOODS
Model JXW8536HS1
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
05/09/2024
"Retuned toinatall new led panel, installed panel, verified proper operation."
We serviced a
KITCHENAID VENTHOODS
Model UXB1170KYS
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
05/09/2024
Retuned to install new motor for vent hood. Installed new vent hood motor. Verified proper operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
05/09/2024
"Customer complained light on tough setting stays on. Found led stays slightly illumated all the time, ordering new UI panel W11622490. Scheduled return call for 5-14-24 am. ; ordrng 1 W11622490 (Ui)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
05/09/2024
Customer complained timer was broken. Confirmed complaint. Replaced timer and knob. Verified proper operation.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Columbia, Connecticut 06237
Jeremy B.
Job Details:
05/09/2024
Customers complaint is refrigerator keeps running and never shuts off. Food freezing in fresh food section. Found even frost pattern on evap. Fans and compressor running. Measured temps in freezer found ; rqstng P&A on 1 W11546690 (Control) and 1 W11380595 (Diffuser)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Windham, Connecticut 06226
Jeremy B.
Job Details:
05/09/2024
Washer not starting keeps giving sensor fault. Found faulty sensor and replaced then ran calibration then self test all checks ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model MED7230HC1
Near Ashford, Connecticut 06278
Jeremy B.
Job Details:
05/09/2024
"Dryer not heating. Found open element and open thermostat. Left heater with customer used vent test kit and text failed recommend customer clean vent. ; rqstng P&A on 1 WP8557403 (High limit thermostat), used 1 WP3387747 (ELEMENT), and 1 W11224254 (VENT TEST KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2AAA
Near Mansfield, Connecticut 06268
Jeremy B.
Job Details:
05/09/2024
"Dishwasher fills when power is off. Needs new fill valve.; ordrng 1 W11684258 (Valve), dspstn on spec-tagged invntry: 1 8269144A DRAIN HOSE"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA01
Near Enfield, Connecticut 06082
Gary V.
Job Details:
05/09/2024
"Inspected and found ice maker not working, needs ice maker kit, quoted and they will call.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
05/09/2024
"Installed new pump and cycled, tested fine.; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR"