Service History 285

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/05/2024

"Complaint washing machine will not start a cycle. Just chimes when the start button is pressed. I found the latch has failed. I also found unit is not filling with water valve making loud squealing noise both hot and cold. Customer is on city water supply. I found water inlet valve has failed. Replaced valve unit is no longer squealing. Replaced lid latch unit starting and running a cycle normally new further issues found with washing machine at this time.; used 1 W10810403 (DOOR LOCK), and 1 W11165546 (VALVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PW0

Near Granite Quarry, North Carolina 28146

Jenn F.

Job Details: 07/05/2024

Lid latch broke in the lock. Removed the broken piece. Replaced the lid strike. Tested okay. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Salisbury, North Carolina 28147

Jenn F.

Job Details: 07/05/2024

Installed new gear case and cam. Ran control calibration. Tested okay. ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11454741 GEARCASE

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AB0

Near Plainville, Massachusetts 02762

Aimee Z.

Job Details: 07/05/2024

Installed new ice maker and tested ice maker 24 hours to get first batch.

We serviced a

SAMSUNG REFRIGERATOR

Model RF265BEAESR/AA

Near Plainville, Massachusetts 02762

Aimee Z.

Job Details: 07/05/2024

Installed tower and temp sensor with new drain tube complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Granby, Connecticut 06035

Mike K.

Job Details: 07/05/2024

"New home, moved in in November. All they have is an occupancy permit. Construction loan loan, no closing statement. Bad connectivity with office. Barb confirmed need closing statement or proof of purchase, out of year with proof of purchase and does not have closing statement. Confirmed with Brian that occupancy is enough, under warranty.F8e1 error in history, ran diagnostic cycle, filling with hot only. Tried faucet and very little water coming in, noisey. Line not clogged and good incoming water pressure. Bad cold water valve.Ordered valve assy; ordrng 1 W11513255 (Inlet water valve assy)"

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW0

Near Suffield, Connecticut 06093

Mike K.

Job Details: 07/05/2024

"Replaced u/i and lock, ran normal cycle, filled and went into agitation. Ran drain and spin and drained out and spun properly.Cs to monitor"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Suffield, Connecticut 06093

Mike K.

Job Details: 07/05/2024

"Complaint of unit not spinning, says it just moved a little and making clicking noise. Ran service test. When trying to agitate it was moving full basket. Found gear case is leaking oil.Ordering gear case, cam, actuator, belt, Washplate plate and Washplate screw.2x time frame, office to contact cs when parts come in to schedule return.; ordrng 1 W10913953 (Actuator) and 1 W11239857 (Belt) and 1 W11454734 (Gear case assy) and 1 W10721967 (Cam) and 1 W10902814 (Washplate) and 1 W10752187 (Washplate screw) and 1 2xtime (2x time)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Enfield, Connecticut 06082

Ruben C.

Job Details: 07/05/2024

Checked unit had previously quoted for ref evap cover and drain kit cust only wants drain kit have explained to cust will not have warranty if only drain kit is done gave cust estimate for drain kit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDW04

Near Concord, North Carolina 28025

Jenn F.

Job Details: 07/05/2024

Unit over cooling. Replaced controller and hanger. Found unit over charged. Removed charge. Vac pumped unit. Charged with 48g r600. Tested ok. Allow 24-48 hours for temps to regulate.

We serviced a

SAMSUNG RANGE

Model NE58K9430SS/AA

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 07/05/2024

Install parts ordered install fan motor and fan blade brand unit fan now normal operation no noise out of ordinary

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Kings Mountain, North Carolina 28086

Ryan S.

Job Details: 07/05/2024

"Customer complained of no heat, found faulty element, replaced from ts. Verified proper operation after installation of new element assembly..; used 1 DC97-14486A (ELEMENT) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/05/2024

Complaint dryer not heating properly. I found dryer was set to air fluff and low temperature settings. I also found dryer vent was also slightly restricted outside. No further issues found dryer is heating and operating normally as of right now. ; used 1 W11224254 (VENT TEST KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB02

Near Foxborough, Massachusetts 02035

Aimee Z.

Job Details: 07/03/2024

Found the fan in freezer not working and needs new mullion brokenCwa

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Somers, Connecticut 06071

Ruben C.

Job Details: 07/03/2024

Checked unit found control is getting 120 volts but led is not on removed all wires from board except power still no light ordering control and drain pump; ordrng 1 WPW10276397 (Drain pump) and 1 W11502823 (Control)

We serviced a

WHIRLPOOL FREEZER

Model WZF56R16DW00

Near Somers, Connecticut 06071

Ruben C.

Job Details: 07/03/2024

Checked unit control board is not shutting off when pressed 3 seconds ordering control; ordrng 1 W11382528 (Control)

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Enfield, Connecticut 06082

Ruben C.

Job Details: 07/03/2024

Checked unit found evap cover completely frozen could not remove with steamer gave cust estimate for drain kit and evap cover; dspstn on spec-tagged invntry: 1 DA82-01415A DRAIN KIT

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW2

Near Enfield, Connecticut 06082

Ruben C.

Job Details: 07/03/2024

"Checked unit found basket is severely wobbling could not get impeller off also had error for actuator ordering basket gearcase impeller and actuator will have to chisel out impeller 2 time job; ordrng 1 W11454734 (Gearcase) and 1 W10913953 (Actuator) and 1 W10752187 (Screw) and 1 W10902814 (Impeller) and 1 W10752719 (Basket), dspstn on spec-tagged invntry: 1 W11399437 DRAIN PUMP"

We serviced a

MAYTAG REFRIGERATOR

Model MTF2156GEB

Near Enfield, Connecticut 06082

Ruben C.

Job Details: 07/03/2024

Checked unit found comp relay kicking comp off replaced relay comp started did not stop sound normal discharge line started warming up advised cust to give at least 24 hours; used 1 8201786 (OVERLOAD/RELAY KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Southbury, Connecticut 06488

Jimmy R.

Job Details: 07/03/2024

"Checked over unit and found no dishes coming out clean and unit not spraying water around, checked spray arms and found clogged cleaned and also cleaned filter ran another cycle and unit is now washing and moving water, drained machine and found drain pump slow and not draining. Replaced pump and unit is now operating and washing to specs ; used 1 W10876537 (DRAIN PUMP) from stock"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN2RS

Near Roxbury, Connecticut 06783

Jimmy R.

Job Details: 07/03/2024

"Tested washer and found once plugged in console would start selecting settings and beeping out of control not allowing any selections. Ran unit threw a diagnostics cycle and machine would go in run then shut down, removed console and checked controls found front user interface corroded found main control 120v connection relay shorted and harness melted at connection. Unit is going to need new console, user interface, main control, and harness. Parts tentative p/a ; ordrng 1 WH22X34919 (Ui board) and 1 WH22X29543 (Control panel) and 1 WH22X36637 (Cntrl board) and 1 WH08X30001 (Harness main)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 07/03/2024

"Checked unit for errors and found F7e4 basket reengagement failure F7e1 tachometer missing or wrong signal f7e3 basket engaging during wash, ran a self test cycle and unit went threw normally. Ran a quick wash and checked actuator and cam finding actuator hanging up wile shifting cycle, replaced actuator and recalibrated again leveled unit and all operations are now working to specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG51550ES0

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 07/03/2024

"Heated up oven to 450 degrees and checked for unit lighting it self over and over when getting to desired temp, could not find any issue unit would heat up and stay never lighting over and over just when it would need to light it would. Checked ignitor and adjusted closer to burner advised customer to watch unit if any issue again plz call back and we can try to duplicate issue ; dspstn on spec-tagged invntry: 1 WP9758079 IGNITOR,SPARK CERAMIC"

We serviced a

WHIRLPOOL TRASH COMPACTOR

Model GC900QPPQ6

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 07/03/2024

"Ran unit and found machine would work several times then start to go up and down non stop until motor would over heat and shut off, checked over all switches and and found upper switch bracket seemed bent causing unit to not hit and shut off adjusted bracket and unit worked for a few cycles then same issue. Checked motor and found over heating and super hot to touch will order new motor,switch and actuator safety, parts tentative p(a; ordrng 1 9871125 (Actuator safety) and 1 777380 (Switch) and 1 W11243179 (Switch saf), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/03/2024

"Tested washer and found unit would come on and go right to done never sensing, ran diagnostics and found unit would shift but when shifting it would shift super hard, checked cam and found unit leaking a ton of Gearcase oil all over this caused actuator to slip and belt to slip, Cleaned oil and recalibrated unit for customer advised it might work a few cycles but will be super load when running due to no oil. Customer will buy a new washer"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/03/2024

"Tested unit and found fridge section not making ice and cooling but not cooling properly freezer is holding and freezing items. Ran a diagnostics and found coil valve stuck in a home position and no fan in fridge, ran step 4 and cycled cooling checked fan motor and found faulty replaced fan and unit is now cooling ice being made and working to specs ; used 1 W11087438 (EVAP MOTOR) from stock"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN0RS

Near Attleboro, Massachusetts 02703

Aimee Z.

Job Details: 07/03/2024

Installed new control and mcu with latch and ran a drain and spin

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Hartford, Connecticut 06112

Jeremy B.

Job Details: 07/03/2024

Dryer not heating. Tested supply power and found 120vac across L1-N and 20vac between L2-N and 110vac across L1-L-2 must be 240vac across L1-L-2 customer must resolve power problem.

We serviced a

JENN-AIR RANGE

Model JGR8855BDS

Near West Hartford, Connecticut 06107

Jeremy B.

Job Details: 07/03/2024

Customers complaint is oven door not opening. Oven was unplugged when I arrived. Tested outlet and its fine. Plugged range in and door opened tested and all checks ok. Door lock motor NLA if it happens again.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 07/03/2024

Found ice in fill cup of freezer icemaker causing a leak. Cleared ice and cycled icemaker it filled properly. Recommend customer replace filter and purge out a gallon of water after replacing.

We serviced a

ELECTROLUX DRYER

Model EIMED60LT4

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 07/03/2024

Dryer making loud noise while running. Found cracked blower wheel. Needs new blower wheel assy. Quoted customer they will pass.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Kings Mountain, North Carolina 28086

Ryan S.

Job Details: 07/03/2024

"Customer complaint icemaker, not working upon arrival found ice bucket empty. Inspected wires under unit at door did not see any cut or splice wires. Replaced icemaker from truck stock cycled after installation informed customer 24 hours for proper ice production .verified proper operation. Left valve with customer. ; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE , used 1 W10873791 (ICE MAKER) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/03/2024

"Tested unit and found washer would start and go right to done never starting a cycle, ran diagnostics and found error F7e1 tachometer missing or wrong signal, ran a diagnostics cycle and found unit would not shift into a spin or wash cycle. Found actuator faulty and not advancing replaced and unit is now washing and working to specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrt518szfm02

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 07/03/2024

Complaint that the refrigerator is not cooling enough to keep the ice cream hard. Found poor cooling in the evaporator side. Will order all parts for a return trip. ; ordrng 1 W11580 (Compressor Kit) and 1 W11504415 (Coupler) and 1 W11504430 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Drier Filter) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 2xFrameJob (2x Frame Job) and 2 W11506635 (Processing Tube)s

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/03/2024

"Returned to install control ordered. Installed new control, ran factory calibration and ran service diagnostics. Verified proper operation ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near East Hartford, Connecticut 06118

Jeremy B.

Job Details: 07/03/2024

Icemaker keeps jamming up. Replaced icemaker customer tokens eye on it. ; used 1 W10884390 (ICE MAKER) from stock

We serviced a

JENN-AIR M/W OTR

Model JMV8208WS0

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 07/03/2024

Complaint that vent fell off. Quoted parts and labor. Will order parts for a return visit.; ordrng 1 W10310711 (Grill Vent)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS00

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 07/03/2024

Replaced all parts and refrigerator running normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 07/03/2024

Replace all parts and ice dispenser working normal. Found poor water flow at the customers water valve. Customer will have it look at and will let us know after it is fixed.

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055DRH00

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 07/03/2024

Complaint that the refrigerator is not dispensing water properly. Found bad water valve under the sink. When pulled the water would flow and dispense but once was let go it would. Mentioned to the customer to have the plumbing verified. Collected trip fee

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 07/03/2024

Complaint that the unit is not cooling properly. Found ice buildup on the evaporator. Heating Elements working properly and evap fan too. Will order control board and found chute not sealing well. ; ordrng 1 W11558182 (Control Board) and 1 W11565110 (Wire Harness) and 1 W11678832 (Chute)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Ware, Massachusetts 01082

Chris B.

Job Details: 07/03/2024

Complaint that the dispenser is not dispensing ice. Found ice bin broken on the table to open and would lock and would cause it to bang. Will order bin and ice maker. ; rqstng P&A on 1 W11185686 (Ice Container) and 1 WPW10300024 (Ice Maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 07/03/2024

Complaint unit not cooling properly due to compressor. On arrival compressor still was not working. Installed ordered parts and tested unit. All components tested properly and frost pattern formed across evaporator.BS; used 1 W11506635 (COUPLER 6 NF MS SV) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Bolton, Connecticut 06043

Jeremy B.

Job Details: 07/03/2024

Customers complaint is basket had a crack. Ran diag found no error codes. Ran self test and then calibration. Took pictures and called tech support. Was given this SR#7739428677; ordrng 1 W11178227 (Basket)

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Coventry, Connecticut 06238

Jeremy B.

Job Details: 07/03/2024

Water not entering. Removed supply hoses and checked water pressure l. Found very weak pressure coming in from supply. Customer must resolve power problem.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Coventry, Connecticut 06238

Jeremy B.

Job Details: 07/03/2024

Installed new icemaker all checks ok. ; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 07/03/2024

Complaint unit is not making any ice. Tested ice maker and got an e5 error code. Tested the water valve and it actuated but did not send water to ice maker. Took temp measurements in freezer and fridge. 38 in fridge and -8 in freezer. Ordering control ice maker heater and valve. BS; ordrng 1 W11482383 (Valve) and 1 W11087201 (Heater) and 1 W11658802 (Ice maker) and 1 W11224256 (Control)

We serviced a

SAMSUNG DRYER

Model DVE50R5200W

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 07/03/2024

"Replaced control and console, tested fine on timed dry"

We serviced a

WHIRLPOOL DRYER

Model LDE8600ACL

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 07/03/2024

"Complaint of unit screeching, did not do so in test, but found bout rear supports sticking and idler collar had broken free from rest of idler. Belt condition was fine.Per Randy at office replaced parts and JK will take care of billing; dspstn on spec-tagged invntry: 2 12001541 DRUM SUPPORT 1 WP6-3037050 IDLER PULLEY , and 1 WPY312959 BELT"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Agawam, Massachusetts 01001

Mike K.

Job Details: 07/03/2024

"Unit is under 1yr wp warranty per service bench. Runs, heats, but not tumbling. Belt is not engaged, basket turning freely by hand. Belt is loose, cause being the belt pulley has broken off of motor shaft.; ordrng 1 W11549461 (Motor)"

We serviced a

SAMSUNG DRYER ELECTRIC

Model DVE54R7600C/A3

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 07/03/2024

"Unit has stopped heating, replaced thermal fuse on last visit, is open again. No shorts found in heating elements. Quoted for thermostat/ additional labor and would have to replace fuse again at no additional charge for it, covered by our 1yr part warranty.Cs did not want to wait for repair. Had a heater with parts though not exact fit, would transfer needed parts over from it. Cs approved, unit testing fine on timed dry, verified air flow out vent at rear of home.; used 1 DC97-14486A (ELEMENT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 07/03/2024

"Replaced console, came as assy with harness and u/I board.Authorization covered P&L. Verified with office that no trip charge is required.Ran normal cycle and unit running fine."

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN1WW

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 07/03/2024

"Found needs new agitator and bolt; rqstng P&A on 1 WH43X34257 (Agitator) and 1 WH43X31240 (Augar) and 1 WH02X24374 (Bolt), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 07/03/2024

"Found the lights need be replaced S191AQ from whirlpoolAnd needs new gasket; rqstng P&A on 1 W11683243 (Led) and 1 W10846057 (Gasket), states that autho needed"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ3

Near Grafton, Massachusetts 01536

Aimee Z.

Job Details: 07/03/2024

Didnt leak since last at house installed and ran with new partsChecked hoses tight no dripsCust will advise

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Milford, Massachusetts 01757

Aimee Z.

Job Details: 07/03/2024

Installed new icemaker and testedCust water shut off drips needs to have replaced Put in new water valve and tested completeCust aware water drips and need to replace shut off and water line

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 07/03/2024

Complaint unit is not drying at all. On arrival checked voltage going to unit. Proper voltage was present. Checked thermal fuse and thermal fuse was fine. Found that element was open. Replaced element and tested unit. All component tested properly.; used 1 WP3387747 (ELEMENT) from stock

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 07/03/2024

Complaint unit was not spinning still after installing Gearcase. Replaced control board and calibrated unit. Calibration went through successfully with no error codes. Put unit in manual test mode to see if it would spin properly and it did so. All other components tested properly BS

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 07/03/2024

Complaint customer could not actuate steam setting found ui had film on it preventing unit from starting I cleaned and removed film also unit will not spin out laundry all the way due to center of gravity being higher due to unit being on pedestal unit goes out out of balance easier when washing heavy loads. Cannot do anything about balancing issues. Left latch with customer. Not needed at this time. No parts needed at this time. ; dspstn on spec-tagged invntry: 1 W11565030 LATCH

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Unionville, North Carolina 28110

Jonathan J.

Job Details: 07/03/2024

Complaint unit not heating in oven. Found that ignitor tested bad. Unit will light in oven but will keep clicking after lighting and go out after 5 seconds. Ignitor needs to be replaced along with spark module and control. Customer did not want to repair BS

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Enfield, Connecticut 06082

Ruben C.

Job Details: 07/03/2024

Replaced control and pressure hose tested operation normal ran diagnostic component test normal

We serviced a

MAYTAG FREEZER

Model MZC5216LW0

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/03/2024

"Checked and found freezer door does not align and seal properly. Door is racked. Ordering door, gasket and hinges. Advised customer that door will ship directly to hm and he will need to inspect door and call to schedule return visit.; ordrng 1 W11599965 (Freezer door) and 1 W11597677 (Door gasket) and 2 W11598144 (Hinge)s"

We serviced a

WHIRLPOOL VENTHOODS

Model WVW53UC0LS

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 07/03/2024

Checked and tested. Found no power from control to blower motor. Ordering control. Checked part availability and scheduled return for 7/10 AM.; ordrng 1 W11568738 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 07/03/2024

Tested and ran diagnostics. All functions and components test good and operating properly. Refrigerator is cooling correctly. No unusual noises. Just normal operating sounds. Refrigerator operating as designed.

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Salisbury, North Carolina 28147

Jenn F.

Job Details: 07/03/2024

Need spanner ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT and 1 W11454741 GEARCASE

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Wingate, North Carolina 28174

Jonathan J.

Job Details: 07/03/2024

Complaint unit has no power. On arrival I measured voltage coming in and there were 0 volts present

We serviced a

SAMSUNG RANGE

Model NE59M4320SS/AA

Near Chicopee, Massachusetts 01013

Mike K.

Job Details: 07/03/2024

"Cracked cook too and FL burner not working, verified operation of other burners. Burner light stays on source is the fl switch Office to contact cs when parts come in with authorization to schedule return ; rqstng P&A on 1 DG47-00063A (Fr burner) and 1 DG44-01002A (Lf switch) and 1 DG94-01301B (Cook top)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 07/03/2024

"Came to install parts ordered by previous tech. Installed new control board and stator . Installed parts and ran service diagnostics, all functions working including spin. Ran quick wash, unit filled and will spin. Verified proper operation."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 07/03/2024

"Customers complaint was unit wasnt powering on. Found control and ui non responsive, quoted 888$ for repair customer denied repair. Collected trip fee via card."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 07/03/2024

"Complaint of noise. Ran service cycle.. agitator spinning separate from basket.Will need hub assy. Did visual inspection of lower unit and all looks good. Was able to get Washplate screw out, but wash plate is seized to shaft. Will need to order Washplate, screw and hub for return visit.; ordrng 1 W10902814 (Washplate) and 1 W10752187 (Washplate screw) and 1 W10324651 (Hub)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFN2853AF0

Near Northampton, Massachusetts 01060

Mike K.

Job Details: 07/03/2024

"Replaced waterline and water valve and new waterline is not long enough to reach to dispenser. There was a connector on back of unit that I moved to top of door to have enough length. Unit is leaking, can feel the fitting is not a great connection, tried adding silicone grease to fitting and still leaking. Ordering second fill line and fittings so while line will be new with new fittings.Office to contact cs when parts come in with authorization to schedule return.; rqstng P&A on 1 WP2300868 (Fitting 5/16 5/16) and 1 218976449 (Fill line) and 1 241806601 (Fitting), states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 07/03/2024

"Replaced u/I, after about 10s the replace filter light came on, opened/closed filter door and it reset."

We serviced a

MAYTAG FREEZER

Model MZF34X18FW07

Near Suffield, Connecticut 06078

Ruben C.

Job Details: 07/03/2024

Checked unit found control was in off mode restarted unit cust inadvertently turned unit off have advised cust to give 24 hours to cool instruct is now fullfilled

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Windsor Locks, Connecticut 06096

Ruben C.

Job Details: 07/03/2024

Replaced module tested operation normal tested operation light working normally

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS01

Near Windsor Locks, Connecticut 06096

Ruben C.

Job Details: 07/03/2024

Checked unit found freezer has frost build up around front slides are not closing freezer door well ordering slides and freezer gasket; ordrng 1 W10443320 (Freezer gasket) and 1 W11658403 (Slides)

We serviced a

LG REFRIGERATOR

Model LFC25760ST

Near Southampton, Massachusetts 01073

Mike K.

Job Details: 07/03/2024

"Unit is not making ice, turned off for 30s and back on, unit looks to be between cycles, not advancing. Icemaker substitutes to new part number but is showing out of stock. Saved quote and collected service call via check. Advised cs to contact office and they can check on stock availability as is after hours for office."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 07/03/2024

Tested and found left rear burner not heating. Checked and found element open. Ordering burner. Checked part availability and scheduled return for 7/10 PM ; ordrng 1 WPW10342780 (Left rear burner)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Ware, Massachusetts 01082

Chris B.

Job Details: 07/03/2024

"Complaint that the unit is not cycling through correctly. Found error code F7E1. Theres a loose connection from the control to the actuator. Will order wire harness, actuator and control board. Diagnostic runs good but doing a quick cycle error came up. ; ordrng 1 W11591637 (Harness Wire) and 1 W11481722 (Actuator) and 1 W11621183 (Control Board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 07/03/2024

"Complained of fight frost buildup, and bottom light not working. Found frost buildup around tracks. Seal was good not damaged found frost in door switch, causing light to not come on. Customer door must have been left open slightly one time and caused issues. Entire freezer door seal good verified proper operation."

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE26JYMNFFS

Near Salisbury, North Carolina 28147

Jenn F.

Job Details: 07/03/2024

Ice maker produced only 1 batch of ice. Temps are good. Ice maker will not engage to manually cycle. Replaced ice maker. Needs new control boards; rqstng P&A on 1 WR55X40448 (Control)

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Charlotte, North Carolina 28262

Jenn F.

Job Details: 07/03/2024

Replaced the interlock assy on top and fuse. Tested ok. Control left with the customer.

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC0

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 07/03/2024

"Customer says water drips from door after cycle is completed. Does not leak while operating. Ran washer, no sign of leaks. Inspected bellows, no visible damage or deformation. Checked and leveled washer. Ordering inner door and bellows. Checked part availability and scheduled return for 7/11 PM ; ordrng 1 W11318813 (Inner door) and 1 W11314648 (Bellows)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Harrisburg, North Carolina 28075

Jenn F.

Job Details: 07/03/2024

Complaint unit not cooling in both Ff and freezer. Fans are running. Compressor very hot. Starting amp 18.9. Compressor locked up. Needs new compressor. Order part. ; ordrng 1 876765 (Tubing) and 1 W11574734 (Compressor) and 1 W11506635 (Process)

We serviced a

KENMORE REFRIGERATOR

Model 253.7088240E

Near Wingate, North Carolina 28174

Jonathan J.

Job Details: 07/03/2024

Complaint water is coming from unit on floor. Door is warped causing condensation to build up in fridge. Gasket is torn. Unit will need complete door assembly to repair. Door is no longer available 240477501BS; ordrng 1 240477501 (Door ff white)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Charlotte, North Carolina 28217

Ryan S.

Job Details: 07/03/2024

"customer complaints unit no washing. Have never used it since moving in, hasnt worked. Found unit wouldnt start. Found harness to fill valve was not properly attached. Attached harness and unit now working as designed. Verified proper operation."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 07/01/2024

Complaint stopped getting ice on Thursday. Checked water pressure and water pressure had normal flow through dispenser. Found broken harness at bottom of freezer door. Tried to test unit but customer did not have breaker to turn off to unit and could not get unit out of cabinet to power off in order to put in diagnostics. Need to replace door For broken harness ice maker issues. ; rqstng P&A on 1 W11551458 (Door SS freezer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 07/01/2024

Turn to install parts ordered by previous Tech upon arrival found refrigerator was 50-60? found fan not running in refrigerator section. Ran service test three and fan not working ran service test two found therm open . inspected coils and found that fan harness was damaged. Replaced fan from truck stock which had which had harness and both thermistors. Installed both controls ordered by previous tech ran unit unit now operating as designed.; used 1 W11087438 (EVAP MOTOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Charlotte, North Carolina 28269

Ryan S.

Job Details: 07/01/2024

"Customer complained freezer light not working, also kick plate was broken. Ordering kick plate , found 120v to light when door switch opened, so ordering light for freezer also. Informed customer office will call when parts come in to schedule return call. ; ordrng 1 W11602886 (Light) and 1 W11282544 (Kick plate)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS05

Near Cornelius, North Carolina 28031

Ryan S.

Job Details: 07/01/2024

Complained unit takes longer to freeze items can take up to 48 hours to freeze items that are not frozen upon arrival inspected and sound freezer was at 0? set to -6 refrigerator at 37? set t0 37?. Found patter in freezer found freezer was at 3 on liquids thermometer. Checked ohm of thermostats and was all in range. Checked maximum temps in freezer and found high temp of 58? in fc history. Ordering ui control and control board to unit not properly regulating temp in freezer. Informed customer office will call when parts come in to schedule return call. ; ordrng 1 W11664342 (Control board) and 1 W11574767 (UI) and 1 W11318270 (Thermistor)

We serviced a

MAYTAG DRYER

Model MGD6500MBK1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/01/2024

"Return to install coil kit, installed parts reassembled and ran unit verified proper operation with no leaks"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/01/2024

Customer complaint unit not heating found proper voltage to unit inspected and found element bad. Looks like defective element not long use. Replaced element from ts. Verified proper operation. ; used 1 WP3387747 (ELEMENT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 07/01/2024

Return to install parts ordered installed door springs and heating element brand unit to test proper operation verified proper operation

We serviced a

SAMSUNG RANGE

Model NE58K9430SS/AA

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 07/01/2024

"Customer complain, oven fan, making noise and lower convection fan making noise ordering fan motor assembly and fan blade. Customer will call after job is authorized and parts come In; rqstng P&A on 1 DG96-00110E (Convection motor assembly) and 1 DG67-00011B (Fan blade)"

We serviced a

GENERAL ELECTRIC WASHER

Model GUD27ESSM1WW

Near Kings Mountain, North Carolina 28086

Ryan S.

Job Details: 07/01/2024

Customer complaint unit will not run sometimes she is intermittent brand unit through fault codes on there and out of bounce unit through service test all functions working. Inform customer issue must be with setting to run unit through clean wash cycle verified operation while on site.

We serviced a

WHIRLPOOL VENTHOODS

Model UXT4130ADS2

Near Amherst, Massachusetts 01002

Chris B.

Job Details: 07/01/2024

Completely that the fan is not working. Found 120v to the fan but not running. Will order new part for a return visit.; ordrng 1 W11105126 (Fan Motor Kit)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/01/2024

"Found washer unplugged on arrival. Customer said that drain pump would not shut off and thats why she unplugged unit. Plugged back in, drain pump came on, canceled cycle and drain pump shut off. Ran diagnostics, no stored errors. Ran calibration then automatic test cycle, both completed properly. Exited diagnostics, started cycle, allowed to fill and begin agitating, cancelled cycle, washer drained and shut down properly. Washer has control board issue. Ordering control. Customer will be out of town rest of the week. Scheduled return for 7/8 AM ; rqstng P&A on 1 W11116592 (Control)"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 07/01/2024

"Replaced motor, blower wheel and belt. Tested fine at n timed dry, tumbling and cycling heating properly ; dspstn on spec-tagged invntry: 1 279787 MOTOR 1 661570V BELT , and 1 WP697772 BLOWER WHEEL"

We serviced a

KITCHENAID REFRIGERATOR

Model KRBR102ESS05

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/01/2024

"Checked over new door and found side of new door dented will have to reorder new stainless door, advised customer will take time to get and once in we will be back for install ; ordrng 1 13107546SQ (Door)"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Sharon, Massachusetts 02067

Aimee Z.

Job Details: 07/01/2024

Installed new shocks and latch complete

We serviced a

GE WASHER

Model GFW850SPN1DG

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 07/01/2024

"Found the water line reversed, and needs new shocks .Cust wants to discuss with husband Will let us know before weeks time"

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