Service History 285

We serviced a

GE REFRIGERATOR

Model PWE23KYNBFS

Near Brockton, Massachusetts 02301

Glenn

Job Details: 01/15/2025

Installed parts filter dryer and compressor and valve tested ok at this time pressure 0 and 100

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR/AA. 09

Near Milford, Massachusetts 01757

Glenn

Job Details: 01/15/2025

Not dispensing ice.Replaced parts tested all ok

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Grafton, Massachusetts 01560

Glenn

Job Details: 01/15/2025

"I installed the parts when testing the washer would not agitate or spin check connections at the actuator they are good owned out actuator according to tech manual. I have no continuity to the actuator, which is new. Removed harness from actuator ohmed out harness it was good installed another actuator retested all tested ok washer drain spins and agitates job complete ; dspstn on spec-tagged invntry: 1 WPW10276397 DRAIN PUMP"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Holliston, Massachusetts 01746

Glenn

Job Details: 01/15/2025

Tested found there a leak but not at the compressor compartment or connections will need the evaporator and new filter dryer which is part of the step valve must also tested with nitrogen for a leak for no less than 20 minutes order parts will need to call tech support upon return ; rqstng P&A on 1 5304529531 (Step valve) and 1 5304529535 (Evaporator)

We serviced a

GE MEDBROOVUO

Model PVM1970SR1SS

Near Norfolk, Massachusetts 02056

Aimee

Job Details: 01/15/2025

Found needs latch holder and door switches. Cust looking at buying new

We serviced a

ELECTROLUX WASHER

Model ELFW7437AG0

Near Franklin, Massachusetts 02038

Aimee

Job Details: 01/15/2025

Theres a dryer that needs to be un stacked off washer Found a tear in bellow last bellows replaced Oct of 24 this is there 4 time had replaced. Always same spot seam bottom front.Found the bellows is hitting the front of the spin basket. So when the tub hits high speed spin is tearing the boot on the seem of the bellows Needs tub complete and bellows. Took photos where rubs and tears2 men 2 slots; rqstng P&A on 1 5304505337 (Spin basket) and 1 5304505157 (Rear tub) and 1 5304522569 (Seal tub) and 1 5304533999 (Front tub outer) and 1 5304505240 (Bellows)

We serviced a

GENERAL ELECTRIC DRYER

Model GTD65EBSJ2WS

Near Bellingham, Massachusetts 02019

Aimee

Job Details: 01/15/2025

Found needs new heater warm not hot ; rqstng P&A on 1 WE11X21156 (Heater)

We serviced a

SAMSUNG WASHER

Model WA50T5300AC/US

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 01/15/2025

Installed new suspension rods and ran a spin cycle

We serviced a

AMANA RANGE

Model AER6603SFW3

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/15/2025

I replaced all previously ordered parts tested operations no further issues found with oven today. Or Cooktop.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Charlotte, North Carolina 28215

Johnny

Job Details: 01/15/2025

"Installed new parts, tested unit, working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Charlotte, North Carolina 28215

Johnny

Job Details: 01/15/2025

"Cx stated unit dispense water slowly. Confirmed complaint. Discovered water line was pressed too far into inlet water valve. Readjust water line, customer confirmed water now flows much faster from dispenser. Working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSS244LM2

Near Charlotte, North Carolina 28209

Clinton

Job Details: 01/15/2025

Installed new sump pump assembly started unit no error present. Home has water off at time of service. But I did confirm error prior to repair and confirmed pump running after repair

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Charlotte, North Carolina 28215

Johnny

Job Details: 01/15/2025

Installed new part. Ran calibration cycle. Ran service cycle. No error codes. Unit working as designed.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Charlotte, North Carolina 28213

Johnny

Job Details: 01/15/2025

"Cx stated front left burner would not turn off, customer witnessed I could not duplicate issue, I turned all burners on and off servers times. Could not confirm complaint. Unit working as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Charlotte, North Carolina 28269

Johnny

Job Details: 01/15/2025

Installed new parts. Ran service cycle. Noise did not occur during service. Instructed cx to run a load tonight. Working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, North Carolina 28203

Clinton

Job Details: 01/15/2025

Installed new user interface unit displays as should now at this time no further issues

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Charlotte, North Carolina 28216

Clinton

Job Details: 01/15/2025

Adjusted spark igniter inside unit on broil tube it was too far away moved it close unit light faster and consecutive after adjusted. The knobs are not covered under warranty

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Charlotte, North Carolina 28269

Clinton

Job Details: 01/15/2025

Quoted Custer on repair for sump assembly replacement Custer decided to replaced unit entirely collected trip charged

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Charlotte, North Carolina 28269

Clinton

Job Details: 01/15/2025

Unit is stuck in drain but has f9e1 error code. U it wont fill with water had no other error code I checked the control for bug seen none. Control is being order as the control isnt sending voltage to water valve or wash pump. U it wont do anything other then drain I checked the float switch as well ; ordrng 1 W11672039 (Control)

We serviced a

MAYTAG WASHER

Model MVW7232HW

Near Charlotte, North Carolina 28269

Clinton

Job Details: 01/15/2025

Replaced suspension rods on unit. Basket is now stiff firm not bouncing

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Charlotte, North Carolina 28212

Clinton

Job Details: 01/15/2025

Unit was over loaded with blankets cause unit to get off balance.removed blankets instructed Customer to was one at a time

We serviced a

KITCHENAID RANGE

Model KSGG700ESS7

Near Belmont, North Carolina 28012

Mitch H.

Job Details: 01/15/2025

"Removed and replaced spark module and control. Reassembled, tested, both bake and broil now igniting and operating properly. Had customer test to ensure operation."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Belmont, North Carolina 28012

Mitch H.

Job Details: 01/15/2025

Removed and replaced inlet valve and filter housing. Reinstalled filter. All operating properly with no leaks.

We serviced a

MAYTAG DISHWASHER

Model WDT730HAMZ1

Near Belmont, North Carolina 28012

Mitch H.

Job Details: 01/15/2025

"Tested and ran diagnostics. Found F1E2 control error and F5E1 door switch error. Recommend replacing control, and door switch. Quoted customer for repair and saved estimate. Customer is going to call Whirlpool."

We serviced a

THERMADOR RANGE

Model PRD366GHU/23

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/15/2025

"Installed spark module previous technician left with customer and marked as installed, but did not install found potentiometer was incorrect one again. Googled part number not using Thermidor website as website. Part number is incorrect and sends me back to the part number we received. Typed in part number that was printed on PCB to get correct part number. Office to call customer when part comes in after verification. That part number looks like one in image. ; ordrng 1 00629722 (Potentiometer)"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FE05

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/15/2025

Complaint triple element burner will not go to low heat heard a loud pop then after that would not work properly. I found infinite switch has failed and ordering new infinite switches ; ordrng 1 W11129442 (Infinite switch) and 1 W10917724 (Infinite switch) and 1 WPW10312185 (Infinite switch)

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS3

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/15/2025

Complaint oven is not heating properly I found F1 e0 f6e1 error codes in fault history. I am ordering main control and temp sensor. Pest control has experienced an intern. No further issues found with the oven at this time left bake element with customer as element is working properly as of right now.; ordrng 1 WPW10181986 (Sensor) and 1 W11548749 (Control)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Cranston, Rhode Island 02920

Lee

Job Details: 01/15/2025

"Customer states dryer smoking, on arrival unit has been disconnected from venting.Before running unit I fully disassembled, inspecting element, venting and cabinet for any signs of fire or smoke, did not find any, ran unit found proper temps, and operation, re connected venting and found temperatures spiked , vent badly clogged, needs replacement or cleaned, advised customer to use the ridgid style venting for majority of run and switch to flexible venting at dryer (under 7 feet flexible)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV04

Near Coventry, Rhode Island 02816

Lee

Job Details: 01/15/2025

"Customer states unit does not make iceConfirmed complaint, replaced icemaker, verified proper operation.; used 1 W11658802 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Denver, North Carolina 28037

Ryan S.

Job Details: 01/15/2025

"Customer was having issue with the Spencer, but also noticed cold. Water was not working as well. Cold water valve intermittently not opening plunger please cold water valve showed customer dispenser working verified proper operation."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 01/15/2025

Customer complained unit not running . Customer had pulled out unit ran unit found some not running found some propeller broken also found control board not sending proper voltage to some ordering control board and sump. Scheduled return call with customer.; ordrng 1 W11613479 (Sump) and 1 W11637581 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 01/15/2025

"Customer complains flip breaker every few days. Checked unit found 120v . Found proper amp draw when compressor cuts on. Ran every service test possible , no breaker tripping . Let unit run for awhile. Turhed compressor on several times, no tripping. Customer has unit on gfi breaker, not dedicated. Informed customer to hook unit up to dedicated 15-20am breaker."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 01/15/2025

"Cannot install parts ordered by previous tech. Installed control board. Found compressor still not coming on or condenser fan either . Ran service mode and comp setting , compressor not running . found 120v to both, replaced start relay and compressor is locked up and kicking out ,pulls 9.1 amps. Found 120v to condenser fan but fan not operation either. Found then that evap wasnt running, found 120v to it also. Both fans and compressor needs replacing, tried evap fan from truck just to test and fan from truck would start. Ordering compressor, filter dryer, evap fan , condenser fan. 2xtimeframe. Informed customer office will call when parts come in. ; ordrng 1 W10233960 (Compressor) and 1 WPW10143759 (Drier) and 1 W11578915 (Condenser fan) and 1 WP2315549 (Evap fan), used 1 8201786 (OVERLOAD/RELAY KIT) from stock, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WET4024HW

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 01/15/2025

"Returned to install actuator, installed part, verified unit now spinning."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/15/2025

"Complete microwave will not heat and is smoking. Smells electrical in nature. I found complaint true I found diode had failed and was smoking causing odor. I also found magnetron has failed and main line fuse had failed. I replaced all three components tested operations. Microwave is now heating with no further issues found. ; used 1 WPM0805101 (FUSE,MONITOR 20A), and 1 W11256462 (DIODE UNIV) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOC54EC0HS04

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/15/2025

Complaint microwave will not heat. Light also not working. I found complaints true found in error/magnetron failure error code in fault history. I cleared error code from history. Still no change cycle power still no change. Inspected wave guide wave guide appears to be fine with no issues. I found magnetrons failed replaced magnetron and all previously pre-ID parts microwave is now heating fine with no further issues found. internal light is now also working as well.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Kershaw, South Carolina 29067

Jonathan J.

Job Details: 01/15/2025

Complaint microwave is not heating. I found microwave is making a loud buzzing noise. Customer stated that heard a loud pop right before it stopped heating I replaced magnetron still no change found diode has failed. Used diode earlier today have to order a diode.; ordrng 1 W11256462 (DIODE UNIV)

We serviced a

N/A N/A

Model KDTE104EWH4

Near Kershaw, South Carolina 29067

Jonathan J.

Job Details: 01/15/2025

"Complaint dishwasher not washing properly wheels fell off bottom rack middle rack is falling water leaking from unknown location. Dishwasher will not fill with water either anymore. I found dishwasher will need roller wheels metal tracks and pump to fix. Ordering all parts needed to repair dishwasher. No additional issues found at this time with dishwasher cleared error, codes . 6-4 ; ordrng 4 W10195416V (Wheel assembly)s and 2 WPW10546503 (Adjuster)s and 1 W11665769 (Pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Gastonia, North Carolina 28054

Mitch H.

Job Details: 01/15/2025

"Checked and found washer not draining and water standing in basket. Flashing F9E1 drain error. Found harness bad. Disassembled, removed and replaced harness. Reassembled, tested, drain pump now running constantly, could not cancel or enter diagnostics. Ordering control. Checked part availability and scheduled return for 1/24 PM ; ordrng 1 W11513246 (Control), used 1 W11643701 (Harness) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 01/15/2025

Attempted to remove wash plate. Had to cut plate to remove. Center hub of plate seized to shaft preventing removal of gear case. Hub will have to be cut off to allow gear removal. Will return with Drexel or similar tools to remove hub. Checked with office and scheduled return for 1/18 AM. Left all parts with customer.; schdld next appmnt for 1/18 SAT AM

We serviced a

LG DISHWASHER

Model LDF5678SS

Near Warwick, Rhode Island 02889

Lee

Job Details: 01/15/2025

"Installed gasket, ran unit, checked found no leaks."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Providence, Rhode Island 02905

Lee

Job Details: 01/15/2025

"Customer states he had a different company here couple weeks ago, they replace drive hub with metal one and now unit wont finish cycleConfirmed complaint unit gets badly off balance , found spanner nut that holds metal drive hub together loose, tightened spanner, retested but found metal design hits wash plate making noise and loosening, gearcase splines badly worn out, will need to cut off the center piece of the metal hub left by prior company, tried to remove, can not remove. need to replace gearcase, hub, wash plate can be removed. Will need extra time for this job.; rqstng P&A on 1 W11454734 (Gearcase) and 1 W10528947 (drive hub kit) and 1 W10752719 (basket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near North Providence, Rhode Island 02904

Lee

Job Details: 01/15/2025

"Customer states gaskets have tornConfirmed complaint, replaced both gaskets heated to form, tested okay."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Providence, Rhode Island 02908

Lee

Job Details: 01/15/2025

"Customer states unit gives error message 8-4 Confirmed complaint, found inlet hose dripping slowly, also found drain hose routed incorrectly, corrected drain hose, added Teflon tape to inlet hose, tested okay"

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near North Providence, Rhode Island 02904

Lee

Job Details: 01/15/2025

"Customer states long dry timesConfirmed complaint, found poor venting, explained to customer vent needs to be cleaned."

We serviced a

MAYTAG M/W OTR

Model MMMS4230PZ00

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 01/15/2025

Checked and found microwave door bent at bottom left corner causing door to rub. Ordering microwave door. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11684007 (Door)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Cumberland, Rhode Island 02864

Lee

Job Details: 01/15/2025

"Customer states unit newly installed, gives error message first use.Confirmed complaint found error message 8-4 , found pan full of water, removed, cleared error message, ran cycle confirmed no leaks, likely when installed when connecting hose some water got into drip pan."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Chicopee, Massachusetts 01020

Jorden

Job Details: 01/15/2025

"Arrived and customer informed me it started making ice a few days ago and has been working fine since. Found this ice maker has a few zip ties holding up the tray thermistor, replaced ice maker, activated test 31 and verified proper fill, cycled power to unit. Allow 24h for ice production. ; used 1 W10873791 (ICE MAKER) from stock"

We serviced a

GENERAL ELECTRIC WASHER

Model PTW600BSR1WS

Near Granby, Massachusetts 01033

Jorden

Job Details: 01/15/2025

"Arrived and found drain pump windings open, replaced and tested fine."

We serviced a

LG WASHER

Model WT6105CW

Near Ware, Massachusetts 01082

Jorden

Job Details: 01/15/2025

"Arrived and installed control and valve, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Palmer, Massachusetts 01080

Jorden

Job Details: 01/15/2025

"Arrived and installed 2nd compressor kit, allow 48h for temps to normalize."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Southington, Connecticut 06489

Andre

Job Details: 01/15/2025

Ck unit upon arrival and install drive motor with clutch kit and belt. Ran calibration on unit and unit is now operating to manufacturers specs

We serviced a

WHIRLPOOL MICROWAVE

Model GMC305PRS01

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 01/15/2025

You can smell the transformer. Transformer defective. Ordering everything needed for repair. ; ordrng 1 WP4375286 (Transformer) and 1 W10245183 (Mag) and 1 WP4375020 (Cap) and 1 WPW10687786 (Diode)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlotte, North Carolina 28277

Caleb

Job Details: 01/15/2025

"Unit not draining. Couldnt get the unit to lock. After changing lid lock was able to get the unit to lock, started a drain and spin cycle to check outgoing voltage to drain pump and the unit is not sending voltage to the pump. Drain pump tests fine. Faulty pressure switch. Unit needs new control. Found no issues in harness but may need one. Noticed door doesnt sit properly when closed.; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness) and 1 W11399437 (Drain pump) and 1 W11513252 (Lid), used 1 W11513248 (DOOR LOCK) from stock"

We serviced a

KITCHENAID RANGE

Model KFED500ESS06

Near Ellington, Connecticut 06029

Gary V.

Job Details: 01/15/2025

"Installed new control board and cycled to temp in both ovens, tested fine."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ellington, Connecticut 06029

Gary V.

Job Details: 01/15/2025

"Inspected and found belt broken and replaced with new belt, cycled and tested fine.; used 1 341241 (BELT) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Ellington, Connecticut 06029

Gary V.

Job Details: 01/15/2025

Installed new acu and ran auto test and tested fine.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near East Windsor, Connecticut 06016

Gary V.

Job Details: 01/15/2025

Installed parts listed and tested fine.; dspstn on spec-tagged invntry: 2 W11396033 LIGHT SWITCH

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 01/15/2025

"Inspected and found faults for air vent and dispenser failures, will submit estimate and call for return date.; rqstng P&A on 1 W11412300 (Dispenser) and 1 W11649995 (Air vent) and 1 W11672039 (Main acu)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ06

Near Pineville, North Carolina 28134

Caleb

Job Details: 01/15/2025

"Ice maker currently making ice at this time, if call back order ice maker WPW10300024"

We serviced a

MAYTAG DRYER

Model MED6200KW1

Near Fort Mill, South Carolina 29715

Caleb

Job Details: 01/15/2025

"Dryer motor failure. Can push the tub and motor will spin. Replaced motor and blower fan, unit tests fine.; used 1 279827 (MOTOR), and 1 WP694089 (BLOWER WHEEL) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Charlotte, North Carolina 28278

Caleb

Job Details: 01/15/2025

"Replaced control. Didnt fix it. Found harness to drain pump defective. Used stock lower harness, unit tests fine.; used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Kannapolis, North Carolina 28083

Johnny

Job Details: 01/15/2025

Installed new parts. Ran calibration cycle. Ran service cycle. No leaks no errors. Unit working as designed.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Worcester, Massachusetts 01605

Chris B.

Job Details: 01/15/2025

"Complaint that the washer is no starting any cycle. Found error code F7E1. Found bad actuator and capacitor. Replaced parts all ran diagnostic cycle all tested normal.; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Worcester, Massachusetts 01605

Chris B.

Job Details: 01/15/2025

Complaint that the washer is making a loud noise while spinning. Found bad gear case damaging the belt and shield. Will order all parts for a return visit.; ordrng 1 W11449840 (Gear Case) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 W11510461 (Wash Plate) and 1 W11551646 (Nut) and 1 W10752187 (Screw) and 1 2xFrameJob (2x Frame Job)

We serviced a

LG DISHWASHER

Model LDTS5552S

Near Suffield, Connecticut 06078

Gary V.

Job Details: 01/15/2025

"Unit was dead no operation on arrival. Inspected and found power supply connections in junction box not properly connected or installed, and informed customer about electrical supply problem. 30 days on trip fee if any additional problems with unit."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 01/15/2025

Returned to install pump and suspension. Installed parts . Ran spin cycle and tested drain pump. Verified proper operation.

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US

Near Plainville, Connecticut 06062

Andre

Job Details: 01/15/2025

Ck unit upon arrival and found no model no serial tagged on unit spoke with randy inform customer rusted rack not covered and because unit has no model no serial we would not be able to work on unit with a model and serial

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF6A

Near Medway, Massachusetts 02053

Glenn

Job Details: 01/15/2025

Found water line under dishwasher dripping customer needs a plumber to replace the water line which is not part of the dishwasher customer instruction

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 01/15/2025

Customer complaining you wont finish cycle Longfield error rain unit unit almost overfilled with water without starting ordering control board due to bad pressure sensor customer office will call when parts come in; ordrng 1 W11603810 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Easthampton, Massachusetts 01027

Mike K.

Job Details: 01/15/2025

"Unit unplugged on arrival, has been running non stop per cs. When plugged in it was in manual drain. Allowed to complete and ran diagnostic. Completed fine.Error history F3e1, pressure system fault in history. Cleared. Recalibrated and ran quick wash. Filled fine and went into agitate. Cancelled and drained fine. Ran normal cycle and on auto sense filled half at, high for auto fill. ordering control. Office to contact cs when parts come in to schedule return ; ordrng 1 W11608056 (Control)"

We serviced a

SUBZERO REFRIGERATOR

Model 3211RFD

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 01/15/2025

"Rf section not cooling. 1986 subzero. Fans running, Compressor not running and no voltage coming to it. Per wire diagram fan runs whenever door is closed. Thermostat has voltage coming to it, but nothing coming out at any setting. Needs a thermostat. Randy found part number and saved quote. Cs paid for service call via check"

We serviced a

SAMSUNG REFRIGERATOR BO

Model RF217ACRS/XAA

Near Northampton, Massachusetts 01060

Mike K.

Job Details: 01/15/2025

"Getting water in left crisper. Is a dual zone rf so evap is above the crisper. Drains are clear at back of unit. Quoted for steaming clear and cap lines.Accepted and cleared drain, working properly"

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Thomaston, Connecticut 06787

Andre

Job Details: 01/15/2025

Ck unit upon arrival and found noising coming from unit when running check and found rollers and idler pulley Stiff and hard to turn. Install dryer repair kit and test operation and unit is now operating to manufacturers specs ; used 1 4392067 (Repair kit) from stock

We serviced a

WHIRLPOOL DRYER

Model WED8127LC0

Near Litchfield, Connecticut 06759

Andre

Job Details: 01/15/2025

Ck unit upon arrival and found unit running but no heat. Check and found heater open. Install heater from truck stock and advance unit and unit is now heating and operating to manufacturers specs also inform customer to make sure the whole exterior from the dryer to outside is clean not just the outside flop.; used 1 Wp3387747 (Element) from stock

We serviced a

AMANA M/W OTR

Model AMV2307PFS08

Near Springfield, Massachusetts 01104

Mike K.

Job Details: 01/15/2025

"Tested on arrival and unit made a burning smell while running. Found source is the capacitor. Replaced capacitor and diode and unit heating properly, tested with twice with cups of water; dspstn on spec-tagged invntry: 1 W11256462 DIODE UNIV"

We serviced a

MAYTAG REFRIGERATOR

Model MRFF4236RZ01

Near Northbridge, Massachusetts 01534

Glenn

Job Details: 01/15/2025

On condenser fan hitting the shroud that its mounted on I tried adjusting it no adjustment fix the problem order parts ; ordrng 1 WP12825803 (Fan blade) and 1 W11613295 (Condenser fan motor) and 1 W11556315 (Fan shroud)

We serviced a

WHIRLPOOL OVEN

Model WFE775H0HZ1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/15/2025

Installed new glass and tested fine.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/15/2025

"Inspected and found broken ice maker, replaced with new ice maker and cycled, please allow 24-48 hours for ice production.; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

MAYTAG RANGE HOOD

Model uxt5430ads

Near Springfield, Massachusetts 01104

Mike K.

Job Details: 01/15/2025

"Light butting not working, one lamp had broken, fan button was intermittent in testing. Needs control board which office verified in nla. Collected for service call only."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 01/15/2025

"Checked over unit and found freezer cooling normally and fridge warm, checked evaporator and found fridge fully frosted but no air flow due to faulty fan motor tested voltage and 5vdc not going to fan from main cntrl, replaced fan motor with harness due to thermistor corroded. Ran a diagnostics and fan motor is not coming on unit will needs new main control and a display due to segments missing. All parts tentative p/a ; ordrng 1 WPW10675033 (Main cntrl) and 1 W11387384 (Display), used 1 W11087438 (EVAP MOTOR) from stock, states that autho needed"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 01/15/2025

"Installed new main control and recalibrated machine, ran a regular wash cycle and unit is now washing. Ran a spin cycle and all operations are now working to specs ; dspstn on spec-tagged invntry: 1 W11607637 CONTROL"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Springfield, Massachusetts 01118

Jorden

Job Details: 01/15/2025

"Arrived and found error code 8&4 (leak detected) stored in system, cleared code. Ran auto test mode and no leak occurred, ran express wash and again no leak occurred. Contacted tech support and reported findings, unit operating as designed. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee. SR #774078931"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Springfield, Massachusetts 01109

Jorden

Job Details: 01/15/2025

"Arrived and customer showed me a broken piece of the lid latch, replaced lid latch, tested fine. ; used 1 W11670519 (LATCH) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Agawam, Massachusetts 01001

Jorden

Job Details: 01/15/2025

Arrived and found unit not heating but turning fine. Knocked on the valve solenoids and suddenly the heat kicked on. Tested again and found the coils acting odd as igniter heated up. Ordering solenoid coils and flame sensor. ; ordrng 1 WPW10328463 (coil-valve) and 1 WP338906 (sensor)

We serviced a

GE WASHER

Model GFW650SSN0WW

Near Springfield, Massachusetts 01104

Mike K.

Job Details: 01/15/2025

"Replaced drain assy, verified operation in wash cycle unit filled and agitated fine, cancelled and ran drain and spin, drained out and spun properly"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Farmington, Connecticut 06032

Andre

Job Details: 01/15/2025

Ck unit upon arrival and found user interface start button not responding order parts to complete repair ; ordrng 1 W10910626 (Control)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Lake Wylie, South Carolina 29710

Caleb

Job Details: 01/15/2025

Replaced slider and ran diagnostics test via control. Unit shifting fine now.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Waterbury, Connecticut 06710

Andre

Job Details: 01/13/2025

Ck unit upon arrival and disassembled unit and install heater and assembly unit back together and ran operation and unit is now heating and operating to specs

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Springfield, Massachusetts 01104

Jorden

Job Details: 01/13/2025

"Arrived and found error code 7,1 (no heat) stored in system. Ran auto test mode and found 120v being sent to heater and during last step verified heater fully operational. Showed customer, tested fine. Auto test mode reset control to allow it to heat again."

We serviced a

JENN-AIR RANGE

Model JDS1750FS0

Near Simsbury, Connecticut 06092

Ruben C.

Job Details: 01/13/2025

Checked unit found error code for low speed blower and console has a shorted key gave cust estimate for console and blower have informed has 7 days to decide

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Simsbury, Connecticut 06092

Ruben C.

Job Details: 01/13/2025

Checked unit ran diagnostics cycle normal did not trip but motor is loud and diverter sounds loud gave cust estimate for motor informed cust has 7 days

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Bloomfield, Connecticut 06002

Ruben C.

Job Details: 01/13/2025

"Broke off washplate could not get me take piece from washplate off of gearcase ordering gearcase basket and cam sending back parts will use on return ; rqstng P&A on 1 W10721967 (Cam) and 1 W11454734 (Gearcase) and 1 W10752719 (Basket), dspstn on spec-tagged invntry: 1 WPW10006384 BELT , states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WHD5090GW0

Near Hartford, Connecticut 06112

Ruben C.

Job Details: 01/13/2025

Replaced controls now will not power or show display original board was displaying getting power to control 240 volts reordering control; ordrng 1 W11239098 (Control) and 1 W11089031 (Control)

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near Hartford, Connecticut 06105

Ruben C.

Job Details: 01/13/2025

Tech was assigned as a helper;

We serviced a

WHIRLPOOL RANGE

Model KFEG504KPS0

Near Hartford, Connecticut 06112

Ruben C.

Job Details: 01/13/2025

Checked unit found terminal blocked is burnt ordering main harness and. Line cord line cord is covered due to terminal block burnt was the cause ; ordrng 1 W11188432 (Harness main) and 1 Pt220 (Line cord)

We serviced a

GENERAL ELECTRIC WASHER

Model GFW850SPN4RS

Near Naugatuck, Connecticut 06770

Andre

Job Details: 01/13/2025

"Ck unit and found error code 18,40,38,39,29. Ran drain pump through diagnostic and unit would not pump check all other components and submitted parts for Authorization P/A; ordrng 1 WH11X29539 (Pump) and 1 WH16X29509 (Damper vent) and 1 WH01X29678 (Harness lower) and 1 WH22X37840 (Control)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Prospect, Connecticut 06712

Andre

Job Details: 01/13/2025

Ck unit and ran unit with garments tilt unit and found shaft of gear as rusted not allowing for a smooth transition of rotation order GearCase and other parts for repair inform customer office will reach out once parts; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10734521 (Slider) and 1 W11393685 (Gearcase) and 1 W10754448 (Clutch) and 1 W10909670 (Spanner nut) and 1 W10752187 (Washplate screw)

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Meriden, Connecticut 06451

Andre

Job Details: 01/13/2025

Ck unit upon arrival and found microwave off. Check fuses and found fuses good. Check outlet and found 20VAC at outlet check breaker box and found no selection on breaker box mark for microwave and nun of the selection looks trip. Use extension cord at a different outlet thats working and microwave turn. Customer will let the Home Owner know of situation

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Meriden, Connecticut 06450

Andre

Job Details: 01/13/2025

Ck unit upon arrival n arrival and found drain pump constantly running and not shutting check pressure hose and found no obstruction or kink. Order parts to complete repair; ordrng 1 W11621183 (Control) and 1 W11591637 (Harness) and 1 W11399437 (Pump)

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