We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Bethlehem, CT 06751
Jimmy R.
Job Details: 09/05/2023
"Tested unit and found freezer door building up moisture on top under fridge doors, checked gaskets and found freezer door gasket to low and door has void letting warm air in and causing moisture, pick up door to help stop moisture will order new door assembly with gasket. Checked temps in fridge and found moisture level super high and temps not reading correctly checked damper and found cycling, will order new cntrl and a hinge kit to help with temps advised fridge door would be sent to the house ; ordrng 1 W11548534 (Cntrl) and 1 W11435342 (Freezer door) and 1 W10917988 (Hinge kit)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ12
Near Thomaston, CT 06787
Jimmy R.
Job Details: 09/05/2023
"Checked over unit and found water had been dripping down left side of machine and s coming done the front also moisture building up in and on freezer door gasket mostly on right side. Checked water dripping and found water coming from tubing on the top of fridge cabinet found when machine would call for water in ice maker it would over flow and leak out of the top connection, removed ice maker and cleared fill tube cycled ice maker and water and unit Is now dry. Will order new valve and tubing to stop from leaking. Checked frost issue snd found right side of freezer door had dropped down causing warm air to get in and moisture to build up, adjusted door to stop and unit is now ok. Will order new valve, tubing and fridge door gasket due to right side ripped File#7737250784; ordrng 1 W11415785 (Water tubing) and 1 W11548535 (Valve) and 1 W10830055 (Gasket fridge)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Southington, CT 06489
Jimmy R.
Job Details: 09/05/2023
"Checked over dryer and found unit had not been cycling threw a sensor dry unit would stop and just keep running. Checked timer and found good voltage 120v on each leg and 240v acrossed, ran dryer where unit would not move and unit cycled threw and shut down checked sensor and cleaned sensor bars ran unit again and all operations are now working to specs ; dspstn on spec-tagged invntry: 1 WPW10569603 DOOR SWITCH"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Denver, NC 28037
Mark C.
Job Details: 09/01/2023
Unit is shutting down mid cycle due to the thermal circuit on the motor shorting open. ; ordrng 1 W11126010 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C5EXY00
Near Gastonia, NC 28056
Ryan S.
Job Details: 09/01/2023
"Customer complained after installing new copper water line, unit not getting water or dispensing water. Found harness was connected but one of the lines I was not seated all the way in the harness connector. Pushed in line and heard click and line was secured. Verified dispenser working."
We serviced a
WHIRLPOOL DRYER
Model WED95HEDC0
Near Denver, NC 28037
Mark C.
Job Details: 09/01/2023
Installed new consumables unit is fully operational.; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT
We serviced a
WHIRLPOOL RANGE
Model kfeg500ebs6
Near Oxford, MA 01540
Angel R.
Job Details: 09/01/2023
"Installed control and fuse, tested ok but customer will need to replace receptacle as the terminals are loose and slightly corroded."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JF42NXFXDE02
Near Mooresville, NC 28117
Mark C.
Job Details: 09/01/2023
Installed new led modules unit is fully operational.; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Cornelius, NC 28031
Mark C.
Job Details: 09/01/2023
Unit not making ice due to a run getting Stuck in the bailing arm causing the ice maker to shut off. Cleared blockage unit is fully operational.
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Windsor, CT 06095
Gary V.
Job Details: 09/01/2023
"Inspected and found table ring cracked under heating, will order and return.; ordrng 1 W11213915 (Turn ring)"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Gastonia, NC 28054
Ryan S.
Job Details: 09/01/2023
Unit is in an unoccupied new build. Builder said unit not heating. Pulled unit out to test power and found proper voltage. Tests unit and found unit heatin in oven and all surface elements working. Pushed unit back and unit still working. Informed customer that outlet might be faulty or the unit could have been unplugged slightly when pushed in causing one leg to not make contact . Informed if it happens again issue is with electrical because unit is working as designed when proper voltage is present. Verified proper operation.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Mount Holly, NC 28120
Ryan S.
Job Details: 09/01/2023
Customer complained unit not drying. Upon arrival ran service diagnostic. No error codes stored. Ran service test and all functions working including heater. I formed customer unit working as designed. Informed customer to use heated dry seating along with rinse aid. Informed customer to reference owners Manuel for any other information. Unit verified working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3064XS00
Near Fort Mill, SC 29715
Mitch H.
Job Details: 09/01/2023
"Inspected and found that wiring from spark module shorted and melted. Some knobs melted and cannot be removed without damage. Cooktop will need manifold assembly, spark module, harness and knobs. Quoted customer for repair and saved estimate. Customer will think about it and let us know. Advised customer that estimate is good for 7 days."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Charlton, MA 01507
Angel R.
Job Details: 09/01/2023
"Found frost on evap, tested thermistor and heater with multimeter and both are testing open. Fan working properly. Will order both heater and thermistor. Advised customer defrost unit the day before visit.; ordrng 1 W11650661 (Heater) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL WASHER
Model LXR7244PQ4
Near Charlotte, NC 28262
Robert A.
Job Details: 09/01/2023
Cx complaint that the unit is not starting or responding at all. I inspected the unit to confirm the complaint. The wall outlet is sending 121v and has good polarity. The timer is not responding at all. Im ordering a timer and drain pump just in case to resolve the issue.; ordrng 1 WP8541939 (Timer) and 1 WP3363394 (Drain pump) and 1 W10337780 (Water level switch) and 1 WP661614 (Temp switch)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Charlton, MA 01507
Angel R.
Job Details: 09/01/2023
"Ran diagnostics found F8E1 long fill, will order new fill valve. Customer is on well water, advised getting an in-line filter going forward.; ordrng 1 W11038689 (valve)"
We serviced a
WHIRLPOOL KITCHEN
Model Wrf555sdfz07
Near Sturbridge, MA 01566
Angel R.
Job Details: 09/01/2023
"Found ice chunk lodged in between bin blades, removed and tested ok."
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Southbridge, MA 01550
Angel R.
Job Details: 09/01/2023
"Dryer is working properly, lint screen broke in 3 pieces. Will order new lint screen.; ordrng 1 WPW10516085 (Lint screen)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Charlotte, NC 28210
Ryan S.
Job Details: 09/01/2023
"Came to install part ordered by previous tech. Installed new float switch. Installed part and ran service mode and no error codes returned. Ran express wash and checked for leaks. No leaks detected, unit is level, informed customer to make sure to no use too much detergent and to check for over siding if leak into overfill returns. . Verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Meriden, CT 06450
Jeremy B.
Job Details: 09/01/2023
Installed new dispenser and ran test 12 found no leaks.
We serviced a
MAYTAG DISHWASHER
Model MDBH945AWW
Near Cornelius, NC 28031
Mark C.
Job Details: 09/01/2023
Installed new sump assembly and control unit is fully operational.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Davidson, NC 28036
Mark C.
Job Details: 09/01/2023
"Units ice bin has a broken latch making it difficult to remove. Customer states the unit was unplugged due to a no cool condition in the fresh food due to a frozen evap. This is due to a faulty defrost heater.; rqstng P&A on 1 W11336586 (Orion assembly w/ lower harness) and 1 W11395558 (Evap cover), ordrng 1 W11291124 (Defrost heater), rqstng P&A on 1 W10910401 (Ice bin), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Agawam, MA 01001
Mike K.
Job Details: 09/01/2023
"Replaced icemaker and control, ran test 45 and icemaker filled fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Westfield, MA 01085
Mike K.
Job Details: 09/01/2023
"Replaced icemaker and water valve. Opened supply valve half way, dispensed water fine and filled fine in icemaker fill test."
We serviced a
GE WASHER
Model WJRE5550H1WW
Near Fort Mill, SC 29715
Mitch H.
Job Details: 09/01/2023
"Checked and tested washer. Found control, valves, and drain pump all working properly. Washer not agitating or spinning. Shifter tests good. Motor has proper voltage incoming but will not run. Needs motor. Quoted customer for repair and saved estimate. Customer declined repair, said they will replace washer. Collected for service call on ck# 108"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lexington, NC 27295
Vincent O.
Job Details: 09/01/2023
Customer states that when using ice dispenser frequently frost begins to build up in freezer. This has been issue from day one. Multiple services and parts replaced previously by multiple companies. Tech has never seen abnormal frost during visits other than previous ice buildup at evap. This issue has been resolved. Unit has full frost pattern and full ice bin. Unit is operating as designed. Sr#7737238315.
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS00
Near Middletown, CT 06457
Jeremy B.
Job Details: 09/01/2023
Found defrost drain clogged causing water to leak on floor. Cleared drain and cleaned drain tube all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Middletown, CT 06457
Jeremy B.
Job Details: 09/01/2023
Installed new parts. New fresh food door came damaged but was able to get old door to seal all checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKB0
Near Cromwell, CT 06416
Jeremy B.
Job Details: 09/01/2023
Customers complaint is dishwasher was giving F8E4 ran several times and couldnt duplicate any leaks all checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Monson, MA 01057
Chris B.
Job Details: 09/01/2023
Complaint that the unit is not washing properly. Found Wash pump not running. Got 1.3k ohm out of range at the harness wire to the control board. Ran diagnostic cycle and didnt find voltage to the present. Will order control board as backup. Will order parts for for a return visit. ; ordrng 1 W11460945 (Wash Pump) and 1 W11672039 (Control Board)
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Ware, MA 01082
Chris B.
Job Details: 09/01/2023
Replaced all parts and ran two diagnostic cycles and calibration. Unit working normal. No more error codes present.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Windsor, CT 06095
Gary V.
Job Details: 09/01/2023
"Installed seal whirlpool techline advised and door closing properly, but customer going to monitor and call if still gets moisture on top of freezer door gasket."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Fort Mill, SC 29708
Mitch H.
Job Details: 09/01/2023
"Removed and replaced tub ring. Tested washer, no leaks found. Operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near East Hartford, CT 06118
Chuck M.
Job Details: 09/01/2023
Customer complaint is that washer would not complete cycle. Customer was washing sheets and load went off balance. Customer could not get drain and spin cycle to work. Ran drain and spin cycle successfully washer checked ok. Showed customer it works.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fort Mill, SC 29708
Mitch H.
Job Details: 09/01/2023
"Confirmed purchase date and took picture of receipt. Checked and found compressor locked up. Will not start, only clicks then shuts off. Ordering compressor and related parts.; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier) and 1 W11547180 (Start device) and 1 WPW10662129 (Capacitor)"
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Fort Mill, SC 29708
Mitch H.
Job Details: 09/01/2023
"Tested and confirmed issue and error code. No response from console. Could not enter diagnostics or access any functions. Console is on order, will replace when part arrives.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rock Hill, SC 29732
Mitch H.
Job Details: 09/01/2023
"Tested and ran diagnostics. No stored error codes. Checked motor, clutch, shifter and belt, all looked good. No noise from gear case. Removed wash plate, found several coins under wash plate rubbing and making squealing noise. Removed coins, reinstalled wash plate. Retested, operating properly and quietly."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Davidson, NC 28036
Mark C.
Job Details: 09/01/2023
Customer states unit is not spinning. Ran calibration and drain spin unit is performing with no issues. Had customer load unit to assess the issue placed unit on a quick wash cycle to find unit is fully operational.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Stanley, NC 28164
Mark C.
Job Details: 09/01/2023
"Replaced units lid latch. Placed unit into test cycle unit locks and throws an f9e1 drain errors. After inspecting the circuit the pump and harness are showing the proper resistances indicating a faulty main control. Quoted an additional 294.64 ; ordrng 1 W11419052 (Control unit), dspstn on spec-tagged invntry: 1 W11394572 DOOR LOCK"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH04
Near Hartford, CT 06106
Jeremy B.
Job Details: 09/01/2023
Arrived and found compressor burning hot and tripping off on overload. Used nitrogen and pressurized to 140 didnt find any leaks. Compressor not starting needs new compressor. Left evap with customer. ; rqstng P&A on 1 W11209866 (Compressor) and 1 Xtratime (Xtra time)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JCD2389GTB
Near Bristol, CT 06010
Ruben C.
Job Details: 09/01/2023
Checked unit found thermostat is not keeping unit on all the time I hit therm and it started. Up ordering ; ordrng 1 61005438 (Therm)
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Torrington, CT 06790
Ruben C.
Job Details: 09/01/2023
"Checked unit found heating element open and thermal fuse open replaced heating thermal fuse. And thermistor tested operation normal; used 1 WP8544771 (ELEMENT), 1 WP3392519 (THERMAL FUSE), and 1 WP8577274 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Ludlow, MA 01056
Roger R.
Job Details: 09/01/2023
"Found clogged and frozen defrost drain. Cleared and checked, all ok"
We serviced a
KENMORE REFRIGERATOR
Model 596.77593801
Near Wolcott, CT 06716
Jimmy R.
Job Details: 09/01/2023
"Tested unit and both sections not cooling temps up in the 70 degree range, checked evap and found no frost and warm air just blowing. Checked compressor and found not running, checked relay and found relay had fallen off top two post of compressor causing compressor to not start once hit relay unit kicked on, unplugged unit and checked relay found ok reattached and unit started cooling and working to specs. Advised customer to give unit 24hrs so temps can get down leave a bowl of water in freezer just to check."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Prospect, CT 06712
Jimmy R.
Job Details: 09/01/2023
"Checked over unit and found customer had issue with ice maker not making ice and water not dispensing then it started to work, checked temp setting and found fridge at recommended and freezer at 3 degrees, set freezer to -1 ran a diagnostics cycle and checked errors, found no errors for ice maker and machine, customer had unit set to 37 and it was to cold they adjusted it to 38 and unit started to work. Checked temps and found reading 40 in fridge and 2 in freezer advised ice and water line had froze and thawed out from cold temp setting, advised temps are now set to normal and reset cntrl advised to give unit 24 hrs so temps can regulate. Unit is now operating to specs all temps are proper"
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near East Hartford, CT 06118
Chuck M.
Job Details: 09/01/2023
"Installed drain pump and tested. Washer checked ok. Customer stated that the washer overflowed on a previous occasion. Ran rinse cycle and washer filled, stopped, washed, drained and spun properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Manchester, CT 06040
Jeremy B.
Job Details: 09/01/2023
Found heavy ice build up on evap. Forced into defrost and heater didnt come on. Found bimetal closed. No output from control. Needs new control. Thawed all ice. ; ordrng 1 W11089236 (Control)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Manchester, CT 06040
Jeremy B.
Job Details: 09/01/2023
Installed new tub ring and suspension. Ran calibration then high speed spin all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Manchester, CT 06042
Jeremy B.
Job Details: 09/01/2023
Refrigerator still not cooling properly. Found a leak at copper to steel fitting at compressor. Was able to repair leak. Pressurized with 140psi of nitrogen and let sit for 20 mins. Tried calling tech support but they are closed today. Pulled vacuum then recharged with 46G of R600a please allow 24 hrs for temps to stabilize.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7979SHZ0
Near Windsor, CT 06095
Gary V.
Job Details: 09/01/2023
"Installed parts listed and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Clover, SC 29710
Mitch H.
Job Details: 09/01/2023
Removed and replaced top right hand door hinge. Door opening and closing properly.
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Springfield, MA 01109
Roger R.
Job Details: 09/01/2023
Started disassembling the washer and found that I need a special socket that I do not have. Will need to acquire the proper tool and return to finish the repair. Tub cover and tub are at the residence. ; schdld next appmnt for 9/8 FRI AM
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JW3
Near Springfield, MA 01129
Roger R.
Job Details: 09/01/2023
Found unit had the door seal coming out on the right side at the bottom. This was close to the burner and had ignited. Reinserted the door seal under the cavity liner. All ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Clover, SC 29710
Mitch H.
Job Details: 09/01/2023
"Removed and replaced evaporator fan motor. Reassembled, tested, operating properly.; dspstn on spec-tagged invntry: 1 WP2315549 EVAP MOTOR"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Springfield, MA 01105
Roger R.
Job Details: 09/01/2023
Found unit unstable on floor so I adjust the left front leg. Also found unit has weak suspension rods causing the basket to be loose and shake more than normal. Recommend replacing the suspension rods. Quoted $119.99 plus tax for rods and $239 labor rate. ; ordrng 1 W11130362 (SUSPENSION)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Springfield, MA 01119
Roger R.
Job Details: 09/01/2023
Found unit had a bad wash pump that was getting power but not running.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Springfield, MA 01119
Roger R.
Job Details: 09/01/2023
Ice maker was in off position upon arrival. I turn it on and test cycled it. It filled properly. No repair done. Second appliance.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cheshire, CT 06410
Jimmy R.
Job Details: 09/01/2023
"Checked over unit and found fridge section not cooling great again and ice building up on fridge evaporator, forced unit into a defrost cycle and found thermistor ok and unit going in when forcing a defrost but when calling for defrost unit would not come on, checked cntrl and found suet in control due to defrost relay on board faulty. Unit needs new cntrl customer will hold off for now and let us know on replacing control quoted customer for parts and labor"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US 03
Near Cheshire, CT 06410
Jimmy R.
Job Details: 09/01/2023
"Tested unit and found washer going off balance when in a spin cycle and erroring out UL, checked tub and found suspension not soaking up weight added clothes and ran a spin cycle found unit bouncing All over and shutting down suspension needs to be replaced will order and return ; ordrng 4 DC97-16350U (Suspension)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Cheshire, CT 06410
Jimmy R.
Job Details: 09/01/2023
"Ran dryer and found when unit would heat up it would start to make a screeching noise that got louder and louder the warmer the machine got. Checked all rollers and idler and found rear bulkhead roller had failed causing noise, replaced all parts with repair kit lubed rollers and idler ran a cycle with high heat and unit is now operating to factory specs; used 1 4392067 (Repair kit) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Meriden, CT 06451
Jimmy R.
Job Details: 09/01/2023
"Tested unit and found washer would not spin clothes out at end of cycle, ran diagnostics and found error F0e5 off balance load. Ran unit thew a self test and found when unit would spin it would try and agitate causing tub to spin out of control and never spin clothes out, hub faulty causing issue tried to remove agitator and could not get it out u it will need new agitator and hub agitator will need to be broken off to remove. Customer will hold off and get a new unit"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Southington, CT 06489
Jimmy R.
Job Details: 09/01/2023
"Installed new control and tested light, found light now turning on and off and all operations working to specs ; dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Westfield, MA 01085
Mike K.
Job Details: 09/01/2023
"Replaced control and ran test cycle, heating fine"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Monroe, NC 28110
Jonathan J.
Job Details: 09/01/2023
Recall dishwasher doing the same thing as when Jl was here the first time Complaint digital display when it reaches a time of 25 minutes will start flashing until start button is pressed start time will read 1hr 18 mins then at 1:11 then 1:06 display will start spinning in a circular pattern then at 25 mins time will flash until start button is pressed then it will finish the cycle. Called whirlpool customer is running water at faucet before starting a cycle per whirlpool fan latch or owi sensor is defective or glitching water temp is 133 degrees 7737237405 whirlpool tech line file number.; ordrng 1 WPW10653840 (Latch) and 1 W11084121 (Sensor) and 1 WPW10469574 (Vent)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Monroe, NC 28110
Jonathan J.
Job Details: 09/01/2023
"Complaint Washer machine is exceptionally loud. I found drive belt is shred it out. I found Kim pulley nut has come completely undone, allowing belt to drop in pully to drop. I replaced cam and belt tested operations. No additional issues found with washing machine today. ; used 1 W10721967 (CAM KIT), and 1 W11239857 (BELT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Marshville, NC 28103
Jonathan J.
Job Details: 09/01/2023
No leaks when washer is unplugged leaking valve while washer is plugged in am ordering valve assembly even though washer is in a well no sediment found in filter screens either slight squeal noise from belt and excessive bounce when tub is pressed down. ; ordrng 1 W11239857 (Belt) and 1 W10780045 (Suspension) and 1 W11603811 (Control) and 1 W11210463 (Valve)
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 09/01/2023
Complaint front left burner is no longer getting hot at all. I verified element is open. All the other three are working just fine. I am ordering large burner. I swapped burner to rear right. call 7049054243 b4 arrival other number is non working. ; ordrng 1 W11396792 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Indian Trail, NC 28079
Jonathan J.
Job Details: 09/01/2023
I replace the heater tacit operations unit is cooling is fine with no further issues found also replace the main control as well
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Matthews, NC 28104
Jonathan J.
Job Details: 09/01/2023
"Complaint, dripping, noise, heard, coming from the back of the washing machine. Near drain area. No dripping noises heard at this time I suspect dripping noise is more than likely the air conditioning system dripping water off of the evaporator when the evaporator goes in the defrost. No error codes in control fault history performed calibration cycle diagnostic cycle as well. No error codes at the end of the cycle. Only dripping noises heard was due to water in the detergent, dispenser fabric softener area after running a diagnostics cycle. cannot find any issues with the washing machine today. Cannot duplicate customers complaint either."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI27BS16JS6
Near Northampton, MA 01060
Mike K.
Job Details: 09/01/2023
Replaced fr gasket and steamed to reform. Cs to leave closed for next 6+ hours to allow to form.Repair laced defrost thermostat and steamed clear evap
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Northampton, MA 01053
Mike K.
Job Details: 09/01/2023
"Cs says that unit was also failing on timed dry, stopping too soon, since last visit when I suggested using it on timed dry until return.Replaced control and user interface. Tested unit on timed dry, 40 minutes, high temp. Ran for 25 minutes and counted down properly. Verified all selections working on user interface. Cs to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Easthampton, MA 01027
Mike K.
Job Details: 09/01/2023
"Call in date of 8/24, receipt showing purchase on 8/28, took photo. Under 1yr wp warranty.Replaced torn gasket and steamed to make pliable, reduce wrinkles. Advised to leave door closed for next 6 hours if at all possible"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Holyoke, MA 01040
Mike K.
Job Details: 09/01/2023
"Not tumbling, broken belt. Replaced belt and operating fine; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Hartford, CT 06106
Chuck M.
Job Details: 09/01/2023
Customer complaint is that refrigerator was not cooling. Inspected and found frost and ice buildup in freezer section. Ice blocking air tunnels. Cleared ice and corrected freezer gasket. Air flow is good. Advised customer to allow time for unit to stabilize and reach proper temperature.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near West Hartford, CT 06107
Chuck M.
Job Details: 09/01/2023
Customer complaint is that ice container drawer does not slide out smoothly it sticks. Inspected and referred customer to using food grade lubricants on glides.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ02
Near West Hartford, CT 06110
Chuck M.
Job Details: 09/01/2023
Customer complaint is that there was frost buildup in freezer around light cover but has since cleared up. Possible door left open due to items on the door.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Newington, CT 06111
Chuck M.
Job Details: 09/01/2023
Customer complaint is that dryer would not start. Inspected and found console display on but not showing any digits. Unplugged and plugged back in and display came back. Ordered control and console. ; ordrng 1 W11413566 (Console) and 1 W11525996 (Control)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Plainville, CT 06062
Chuck M.
Job Details: 09/01/2023
Customer complaint is that washer was not filling with water. Inspected and found capacitor unplugged. Plugged in capacitor and tested. Washer checked ok. Showed customer it works.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rocky Hill, CT 06067
Chuck M.
Job Details: 09/01/2023
Customer complaint is that washer was noisy. Ran diagnostics and found error codes F0e9 off balance. F7e1 tachometer missing. Ran Quick Cycle and washer was making a squeaking noise. Replaced belt from T/S and tested. Gear Case started making a knocking noise. Replaced gear case and tested. Washer checked ok. ; used 1 WPW10006384 (BELT) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Mooresville, NC 28117
Vincent O.
Job Details: 09/01/2023
Found unit leaking from flow meter seal to tub. Found cap loose inside dishwasher. Tightened cap. Leak fixed. There is water damage behind unit and under island. Took pics.
We serviced a
N/A N/A
Model WDT730PAHZ0
Near Mooresville, NC 28115
Vincent O.
Job Details: 09/01/2023
Found f4e3 motor error. Ran diagnostics and verified no motor operation. Order and replace sump/motor. ; ordrng 1 W11665769 (Sump/motor)
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ02
Near Mooresville, NC 28115
Vincent O.
Job Details: 09/01/2023
Installed new fan assembly. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Mooresville, NC 28115
Vincent O.
Job Details: 09/01/2023
Found unit doa upon arrival. Would not turn on. Performed hard reset. Unit now powered on. Tested and verified proper operation. All functions check ok. If issue returns unit will need control.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Mooresville, NC 28117
Vincent O.
Job Details: 09/01/2023
Found unit is making ice and making full cubes. Ice production slow. Order and replace ice maker. ; ordrng 1 W11626124 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model LA7800XTW0
Near Charlotte, NC 28277
Jeff L.
Job Details: 09/01/2023
"Put unit into normal wash and it filled and started agitating and then I put it into spin drain and the unit drained the water with no leaks. Invisibly inspected the pump,fill hoses,drain hose,water valve and everything is dry. The tub does have a good bit of play in it maybe the tub is shifting when it is loaded and water is splashing over the side or if unit is over loaded it has the potential to sling water over the top. This unit is 30 yrs old. Its the old wig wag model. I ask customer to do some loads and keep eye on it and take pictures so we can correctly determine where the water is coming from. I advised to call office when we have some evidence."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Southington, CT 06489
Jimmy R.
Job Details: 09/01/2023
"Checked over unit and found freezer door building up frost on top half of door and down gasket unit is worse on humid days, all door gaskets are sealing and no leaks temps are set to recommended settings. Unit needs new freezer door to fix issue door has a void and is not sealing letting warm air in and making the moisture, will order freezer door advised door will be shipped to house and is special ordered advised customer to check door and make sure its ok.; ordrng 1 LW10913113 (Door assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Southington, CT 06479
Jimmy R.
Job Details: 09/01/2023
"Checked over unit and found freezer lights not coming on, checked each led module and found left side faulty causing no lights in unit. Replaced both freezer and fridge with new led modules all lights now operating and working to proper specs. All parts and labor covered under special project S84638p; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRIGIDAIRE
Near Suffield, CT 06078
Gary V.
Job Details: 09/01/2023
"Inspected and found multiple problems, cube select Solonoid broken, ice maker and mold heater broken and 3way inlet valve weak and worn out. Quoted and he will call if wants repaired."
We serviced a
WHIRLPOOL DRYER
Model LGR7646EQ1
Near Suffield, CT 06078
Gary V.
Job Details: 09/01/2023
"Inspected and found multiple problems, unit is in the back of tight closet, but was able to get apart for diag. Motor is running loud and worn out, igniter is weak and worn out, rollers and belt needs to be replaced along with gas coils. Unit is 26 years old. Quoted and she will call if wants repaired.; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Enfield, CT 06082
Gary V.
Job Details: 09/01/2023
"Inspected and found granddaughter was doing a load and washer went off balance, cycled thru auto test and calibration and unit is working properly. All functions test normal at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Somers, CT 06071
Gary V.
Job Details: 09/01/2023
"Inspected and found multiple problems, main acu no longer sending voltage for defrost in ff, ff fan motor broken, freezer glide broken and ff harness corroded and all parts needs to be replaced, quoted and they will call if wants repaired."
We serviced a
MAYTAG WASHER
Model MVWB765FW3W
Near Charlotte, NC 28277
Ryan S.
Job Details: 09/01/2023
"Came to install parts ordered by previous tech. Replaced control and Ui panel , control panel first then Ui. Ran service test and all function working in service mode. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11135391 CONSOLE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09WE
Near Charlotte, NC 28277
Ryan S.
Job Details: 09/01/2023
"Returned to install new door. Installed new door and reassembled unit. Took pictures of door prior and after installation, customer noted a few dents but wanted to get door replaced anyway. Took pictures of dents and scuffs. She said she just wants the door to work. Checked gaskets several times and door gaskets are sealing properly. Informed customer to make sure nothing sticky gets on door gaskets to prevent pulling off gaskets. Verified properly install and operation."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mint Hill, NC 28227
Jeff L.
Job Details: 09/01/2023
Replaced adjuster kit unit ran And checked ok(Call complete); used 1 W10712395 (Adjuster kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Charlotte, NC 28215
Jeff L.
Job Details: 09/01/2023
Out new compressor in pulled a vacuum then went to charge up unit and the new compressor is locked up not pumping at all.advised customer we would have to order another compressor and office will call when it comes in..(DEFECTIVE PART); ordrng 1 W10466675 (Compressor)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Mint Hill, NC 28227
Jeff L.
Job Details: 09/01/2023
Found heater burnt into. I went to get heater off my truck and could not locate it no where. I spoke with Lisa and she ordered me one for this job. Will return next Thursday am; ordrng 1 WP3387747 (Heater)
We serviced a
KITCHENAID RANGE HOOD
Model KXD4636YSS6
Near Mint Hill, NC 28227
Jeff L.
Job Details: 09/01/2023
Found cooktop not installed properly. I could lift the cooktop out of the hole and the downdraft vent worked as it should put the cooktop back In hole and the vent just kept going up and down. Builder was here showed it to him and his getting the installer back out.(Call complete)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near New Hartford, CT 06057
Ruben C.
Job Details: 09/01/2023
Checked unit user interface not responding ordering interface; ordrng 1 W11675701 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Simsbury, CT 06070
Ruben C.
Job Details: 09/01/2023
Checked unit found lid broken in corner ordering lid; ordrng 1 W10817363 (Lid) and 1 Ship (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 09/01/2023
"Door is dented. I am re-ordering the door door. Dented at the top of the door appears to have been dropped heavily during shipping. I am re-ordering the door wiring is definitely broken at the bottom of the door of original door, making ice intermittently. ; ordrng 1 LW10728959 (Door ss)"