Service History 280 - Advantage Appliance Repair

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Charlotte, NC 28270

Jeff L.

Job Details: 08/28/2023

"Suspension rods are good and the gear case is good. Ran unit thru diagnostics no fault code present. Advised customer these are suspended tubs with 4 suspension rods holding it up in the air, the unit will get off balance at times depending on load size of laundry. I advised customer at this time there isnt anything I can do to correct the problem. I advised to follow owners manual instructions and stop machine and redistribute the load. The unit ran and checked ok(Call complete)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL01

Near Charlotte, NC 28270

Jeff L.

Job Details: 08/28/2023

"Customer said water was coming out of dispenser again, customer had ice maker cut off. There is no service bulletin on this problem. Put unit thru diagnostics no fault codes were found. Thru visual inspection I found the flapper not closing all the way. Gonna replace 4 parts to make this a good repair.Customer has to leave by 1030; ordrng 1 W10792144 (Fake wall) and 1 W11189145 (Flapper door assembly) and 1 W11557002 (Ice maker) and 1 W11535162 (Water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Matthews, NC 28105

Jeff L.

Job Details: 08/28/2023

Found compressor kicking on and off so the unit cannot push butane thru system. The compressor is grounded and needs to be replaced along with drier filter. The unit is in its 2nd year whirlpool is covering parts and labor and customer is responsible for trip/diag charge. Will need to send someone out who is able to do butane seal system work.Part#W11574734; ordrng 1 W11574734 (Compressor) and 1 2xframe (2xframe)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Hartford, CT 06112

Chuck M.

Job Details: 08/28/2023

Installed timer and PTS switch. Dryer did not start. Tested thermal fuse and it was open. Replaced from T/S and tested. Dryer is working. Basement is very humid. Customer has a dehumidifier but it is not helping. Informed customer that thermal fuse can fail again. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

GE REFRIGERATOR

Model Pfss5pjxcss

Near Simsbury, CT 06089

Chuck M.

Job Details: 08/28/2023

Customer complaint is that refrigerator is not cooling. Inspected and found fans running but compressor is not running. Quoted P&L. Customer will decide later.

We serviced a

WHIRLPOOL ICEMAKER

Model KUiD508HPS01

Near West Hartford, CT 06117

Chuck M.

Job Details: 08/28/2023

Customer complaint is that ice maker is not working. Ran component diagnostics and found no water coming in. Inspected and found no water coming through tap at supply. Plumbing issue.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near West Hartford, CT 06107

Chuck M.

Job Details: 08/28/2023

"Installed condenser fan motor and water valve. Attempted to install door gasket but they are too short. Does not tuck behind door liner all the way around. ; rqstng P&A on 2 W10846057 (gasket-fip)s and 1 W11087438 (motor-evap), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Ludlow, MA 01056

Roger R.

Job Details: 08/28/2023

Found unit noisy during agitation checked lower components and all ok. Noise coming from inside the gearcase. Will need a new gearcase ; rqstng P&A on 1 W10373144 (Gearcase) and 1 W10721967 (CAM KIT) and 1 W11239857 (BELT)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Winsted, CT 06098

Ruben C.

Job Details: 08/28/2023

Checked unit found harness on door disconnected reinstalled door switch tested normal; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Springfield, MA 01109

Roger R.

Job Details: 08/28/2023

"Found unit not defrosting due to bad connection at the brown wire to the thermal limiter. Unit will need new heater with harness. Will order and return ; ordrng 1 W11650661 (Heater, defrost)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Monroe, NC 28110

Jonathan J.

Job Details: 08/28/2023

I replaced all previously ordered parts. I tested operations perform task 52 calibration. No additional issues found at this time with washing machine. No abnormal noises.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Monroe, NC 28110

Jonathan J.

Job Details: 08/28/2023

Complaint soup never dissolves in a bottle dishwasher have a soap residue all over the bottom and door of the dishwasher. I found 43 error code and 71 error code incoming water to cold and motor error. I replaced motor sump assembly. I performed a diagnostic cycle verified heating element is working and everything else is working fine also verified new leaks. ; used 1 W11025157 (MOTOR/SUMP) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Longmeadow, MA 01106

Roger R.

Job Details: 08/28/2023

Customer complaint of unit too warm in refrigerator section. I checked evaporator and air channels all okay. Tested damper and was slight noisy. Recommend replacing damper assembly. Quoted $119.99+tax for damper and $239 labor rate. Will need to order damper and return. ; ordrng 1 WPW10594329 (DAMPER CNTRL)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Holyoke, MA 01040

Mike K.

Job Details: 08/28/2023

"Replaced ice bin, dispenses fine."

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HB07

Near Easthampton, MA 01027

Mike K.

Job Details: 08/28/2023

"Parts & labor Covered by authorization # W18AQ31APL1.Unit not starting. Unit was in locked mode. Unlocked and verified operation, heating fine.Non parts or labor, just service call."

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ08

Near Easthampton, MA 01027

Mike K.

Job Details: 08/28/2023

"Unit not cooling. Found evap cover and evap clogged with frost. Loose wire in connector for defrost heater. Corrected and rearranged wire routing. Steamed clear evap and drain pan overflowed. Advised cs that overflow occurred, but all defrosted thoroughly. They will leave towels to catch remaining overflow."

We serviced a

LG REFRIGERATOR

Model LFX25973D/00

Near Northampton, MA 01062

Mike K.

Job Details: 08/28/2023

"Replaced drain hose and steamed clear ice build up, draining fine."

We serviced a

ELECTROLUX REFRIGERATOR

Model EI27BS16JS6

Near Northampton, MA 01060

Mike K.

Job Details: 08/28/2023

"Address is 49 Columbus Ave.Rf warm, fr has been staying cold. Found conpressor /fans running but no flow into rf. Damper is wide open.evap clogged with ice and defrost thermostat tests open, also cracks in fr gasket.Quoted for gasket and defrost thermostat. Saved estimate, cs will think it over. Estimate good for seven days. Collected for service call."

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDB13

Near Shrewsbury, MA 01545

Amanda R.

Job Details: 08/28/2023

Left parts there needs second tech to remove door and stainless cover to replace dispenser motor ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shrewsbury, MA 01545

Amanda R.

Job Details: 08/28/2023

Left door hinge spring broken replaced hinge operation normal

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Troutman, NC 28166

Vincent O.

Job Details: 08/28/2023

Found f9e1 long drain error. Found debris in drain trap causing long drain. Removed debris. Unit draining properly. Instructed customer on proper use and loading. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Mooresville, NC 28115

Vincent O.

Job Details: 08/28/2023

Found f7e1 error. No change in water temp. Customer says issue began in colder months. Ran diagnostics and verified proper operation of heater. Heater working. Instructed customer on proper use and operation of machine. Running hot water at sink prior to use. Also found customer does not have rinseaid. Explained use of rinseaid especially with plastic tub.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDB01

Near Mooresville, NC 28115

Vincent O.

Job Details: 08/28/2023

"Installed new compressor. Pulled vacuum and checked for leaks. Recharged system 48g r600a. Allowed unit to run and verified pressures balance and suction line remains dry. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A , used 1 R600a (R600a) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW862CHC1

Near Burlington, CT 06013

Ruben C.

Job Details: 08/28/2023

Checked unit found wash element sensor open replaced element tested ok cust will try a load

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/28/2023

Replaced all previously ordered parts tested operations no abnormal noises or issues found. Dryer is heating and operating properly.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Kings Mountain, NC 28086

Mark C.

Job Details: 08/28/2023

Unit will not advance past 300 due to a sticking relay on the control quoted 714.56 customer is not going ahead with the repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Hadley, MA 01035

Mike K.

Job Details: 08/28/2023

"Frost in freezer. Found door not sealing fully in upper right, cause was box in pizza box storage area just large enough to keep door from sealing completely. Cleared frost build up and showed cs what had happened. Door now sealing properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Hadley, MA 01035

Mike K.

Job Details: 08/28/2023

"Unit is under 1yr wp warranty per service bench.Top lights out, fr light out and not making ice.Icemaker giving e5 error, bad thermistor.No flicker on any of the lights out. All on same circuit per tech sheet. Ordering lights, control and icemaker.Office to contact cs when parts come in to schedule return.; ordrng 1 W11483116 (Led fr) and 1 W11484839 (Led harness assy) and 1 W11484836 (Led rf) and 1 W11658802 (Icemaker) and 1 W11224256 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/28/2023

"Complaint dishwasher leaking. I found heating element had failed, causing all the plastics to warp, causing a hole to melt into tub Causing Dishwasher to leak. Unit will need inner door, panel and tub and plastic to go with it. Tub will be shipped directly to customers home customer to inspect tub For proper color. No additional issues found with dishwasher at this time. ; ordrng 1 W11513977 (Tub) and 1 W10518394 (Element), rqstng P&A on 1 WP661566 (Thermostat), ordrng 1 W11612333 (Inner door) and 1 WPW10254545 (Gasket), rqstng P&A on 1 WPW10671905 (Dispenser)"

We serviced a

GE REFRIGERATOR

Model GFE26GMKBES

Near Suffield, CT 06093

Mike K.

Job Details: 08/28/2023

"Replaced rf evap fan and fan is running with good air flow. Cs to monitor. Temps felt decent on arrival, so possible intermittent operation. If issues continue would look at main control."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/28/2023

Complaint vent fan never turns off . I found fan is louder than usual. Replaced fan fan noise is greatly reduced fan does turn off when door is opened or cancel button is pressed fan operation is normal operation of the dishwasher. No additional issues found no error codes found either.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 08/28/2023

I replaced all previously ordered parts or cycled icemaker test 44 and icemaker water valves test 45. No additional issues found with icemaker or water valves or refrigerator at this time. Everything working normally. ; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 08/28/2023

"Complaint dryer works fine for a couple of days and then after that it stopped working now it makes a humming noise and then after about a minute makes a click. I found issue is with the motor motor will not start but if I assist the motor it will start and run just fine. Dryer heats, and gets hot with no issues. Wiring is all fine. I am ordering motor and all additional parts. ; ordrng 1 W11596046 (Seal) and 1 W10888146 (Housing) and 1 WP697772 (Wheel) and 1 W11481730 (Bracket) and 1 W11549461 (Motor) and 3 WP489463 (Screw)s"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Gastonia, NC 28054

Mark C.

Job Details: 08/28/2023

Door is dented at in the center of the panel. This is an unoccupied new construction.; ordrng 1 W11416790 (Panel)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlotte, NC 28212

Mitch H.

Job Details: 08/28/2023

"Tested and found lid not locking. Attempted to start a cycle, lock constantly clicks but does not latch. Ordering lid lock and control. Scheduled return visit for Friday 9/1 from 8-1; ordrng 1 W11513248 (Lid lock) and 1 W11513246 (Control)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near South Windsor, CT 06074

Gary V.

Job Details: 08/28/2023

"Inspected and found open circuit thru capacitor and replaced with new capacitor, cycled and tested fine.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

ADMIRAL RANGE

Model WDE150LVB01

Near Somers, CT 06071

Gary V.

Job Details: 08/28/2023

"Installed new bake element and cycled, tested fine now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Enfield, CT 06082

Gary V.

Job Details: 08/28/2023

"Inspected and found vibration noise coming from condenser panel area, adjusted and tightened and unit running quietly now. All functions test fine."

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Dudley, MA 01571

Angel R.

Job Details: 08/28/2023

"Installed control and pump, tested unit on quick cycle. Tested ok until cycle was cancelled to switch to drain and spin. then unit froze and is no longer functioning. Will have to order wire harness. I did check water level sensor hose and it is free and clear.; ordrng 1 W11568984 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Burlington, CT 06013

Ruben C.

Job Details: 08/28/2023

Checked unit could not advance test cycle kept filling with water unit is stacked ordering control pressure switch and hose also puting in for helper unit is in very tight quarters have informed cust if helper not approved cust would have to pay for helper 169.00; rqstng P&A on 1 W11544680 (Control) and 1 W11316246 (Pressure switch) and 1 W11456953 (Hose pressure) and 1 Helper (Helper)

We serviced a

AMANA RANGE

Model AER6603SMS0

Near Bristol, CT 06010

Ruben C.

Job Details: 08/28/2023

Checked unit unit is getting f1e0 code intermitently ordering main control; ordrng 1 W11594204 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHW0

Near Bristol, CT 06010

Ruben C.

Job Details: 08/28/2023

Checked unit found door seal stretched out causing water to leak in corner replaced door seal rested normal; used 1 W11177741 (GASKET) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Marlborough, CT 06447

Jeremy B.

Job Details: 08/28/2023

Installed new motor and tested all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Farmington, CT 06032

Chuck M.

Job Details: 08/28/2023

Installed heater. Checked ok.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Southington, CT 06489

Chuck M.

Job Details: 08/28/2023

Customer complaint is that dryer does not fully dryer clothes and it has been like that since purchase. Tested heat and moisture sensor. Dryer is operating normally. Informed customer about sensor cycles and timed dry features.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near New Britain, CT 06052

Chuck M.

Job Details: 08/28/2023

Part received was Damaged out of the box. Was able to repair original chute and filter is going in properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Vernon, CT 06066

Jeremy B.

Job Details: 08/28/2023

"Ice maker getting E2 error. Found cubes bridged together jamming icemaker. Cleared away ice and did fill test and it filled properly. Will order and replace icemaker. ; ordrng 1 W11658802 (Icemaker), dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Ellington, CT 06029

Jeremy B.

Job Details: 08/28/2023

Ran ice maker diag found E5. Ran harvest test 57 and it harvested cubes properly. Ran fill test test 45 and it filled properly. Inspected condenser and found it clogged with dog hair. Cleaned condenser compressor very hot. Needs new compressor and filter drier replaced. Needs new ice-maker also; ordrng 1 W11658802 (Icemaker) and 1 W11574734 (Compressor)

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS/XAA

Near Tolland, CT 06084

Jeremy B.

Job Details: 08/28/2023

Icemaker not working. Its getting power but not cycling. Replaced and tested it cycled and filled properly. Please allow 24hrs for ice. ; dspstn on spec-tagged invntry: 1 DA97-07365G ICE MAKER

We serviced a

AMANA DRYER

Model NED4655EW1

Near Charlotte, NC 28205

Mitch H.

Job Details: 08/28/2023

"Tested and found dryer only has 12 volts and incoming. Checked cord, all good. Checked wall outlet, only has 1 leg of power. Checked breakers, none tripped. Advised customer that she would need to have outlet checked to ensure correct voltage to dryer"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mount Holly, NC 28120

Mark C.

Job Details: 08/28/2023

Units basket is shaking violently due to sagging suspension dampers. Unit also will not complete a calibration cycle due to a faulty control.; ordrng 1 W11419171 (Control) and 1 W11400156 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Stanley, NC 28164

Mark C.

Job Details: 08/28/2023

Customer states unit will not dispense cubed ice. Found the lever on the ice bucket to be sticking. Freed lever unit is fully operational.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Stanley, NC 28164

Mark C.

Job Details: 08/28/2023

Unit is tripping the breaker due to an earth ground short due to a a pinch in the harness between the back panel and the control bracket. Repaired and rerouted the harness using the retention clip on the harness. Unit is fully operational.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Lincolnton, NC 28092

Mark C.

Job Details: 08/28/2023

Customer states unit isnt cleaning or dissolving the pods found unit to be filling properly however the units pump will not activate due to a faulty circulation pump.; ordrng 1 W11613480 (Sump assembly)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Bessemer City, NC 28016

Mark C.

Job Details: 08/28/2023

"Ran unit on air fluff using the airflow test kit unit is showing a restriction. Unit is heating properly, went and inspected the exit of the exhaust vent to find no airflow from the duct indicating a blockage in the ducts. Instructed customer on the proper use and care of the unit and that the vent would need to be cleaned for proper operation."

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/26/2023

Found board showing top surface hot and it is not I ordered the control office will call customer when part comes in; ordrng 1 W11092468 (Control)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/26/2023

Replaced part unit ran and checked okCall complete

We serviced a

MAYTAG WASHER

Model MVWB765FW3W

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/26/2023

Washer has power coming in but nothing going out ordered UI and control board office will call customer when part comes in; ordrng 1 W11135391 (Control panel) and 1 W11429620 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/26/2023

Job is billout complete

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Charlotte, NC 28226

Jeff L.

Job Details: 08/26/2023

Replaced dishwasher sump assembly unit ran and checked ok.(Call complete)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/26/2023

Job is billout complete

We serviced a

JENN-AIR MICROWAVE

Model JMV9169BAS

Near Bethlehem, CT 06751

Jimmy R.

Job Details: 08/25/2023

"Tested unit and found microwave not shutting off just running fan and light when closing door, tested each micro switch and same issue went threw entire harness and found All connections ok ohmed out all thermal cutoffs and found good checked cntrl and found relay on. Cntrl burnt that powers door switch unit needs new cntrl witch is no longer available customer will replace unit"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near South Windsor, CT 06074

Chuck M.

Job Details: 08/25/2023

Installed hinges and showed customer it works.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Gastonia, NC 28054

Ryan S.

Job Details: 08/25/2023

Customer complained of a lo flo error. Customer had stackable unit and cant get dryer off. Checked cold water valve and found a lot of sediment in filter. Informed customer unit is t covered under warranty for this issue. And told her how to clean out filter to get unit working. Informed customer that she will have to pay trip fee. Customer said she doesnt have any money. Informed cutoff she has any more issues with washer she will have to get washer taken down before call. Took picture of sediment.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZHV01

Near Sutton, MA 01590

Angel R.

Job Details: 08/25/2023

"Unit is working properly as of my visit, could not duplicate issue. Customer says unit will sometimes run for hours, this unit is two weeks old and condenser is clean. Condenser fan is running but will order a new one in case it is possibly defective also will order control. Door switch is working and temps are ok. Complaints of compressor being a bit noisy but seems ok to me.; ordrng 1 W10909387 (motor-cond) and 1 W11438735 (Control)"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Bristol, CT 06010

Ruben C.

Job Details: 08/25/2023

Checked unit found not going into defrost ordering control harness and therm; ordrng 1 WPW10384183 (Therm) and 1 W11546609 (Control) and 1 W11546681 (Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model DU1148XTPB7

Near Thomaston, CT 06787

Jimmy R.

Job Details: 08/25/2023

Installed new main control panel ran machine threw a test cycle and all operations are now working to proper specs

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ware, MA 01082

Roger R.

Job Details: 08/25/2023

"Installed new pump, float switch and heater and control board. ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP and 1 W11537778 HEATER W/NUTS"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Holden, MA 01520

Roger R.

Job Details: 08/25/2023

Installed new main control and harnesses due to corrosion at several connections.

We serviced a

LG REFRIGERATOR

Model SRFVC2406S/00

Near Bolton, CT 06043

Jeremy B.

Job Details: 08/25/2023

Installed new icemaker please all

We serviced a

SAMSUNG WASHER

Model WA50K8600AV/A2

Near Bristol, CT 06010

Ruben C.

Job Details: 08/25/2023

Checked unit sounds like there could be a wire from bra in bottom of unit when u spin tub manually you can here scraping unit still spins could not get agitator bolt off with out possibly breaking bolt

We serviced a

WHIRLPOOL RANGE

Model kfeg500ebs6

Near Oxford, MA 01540

Angel R.

Job Details: 08/25/2023

"Found power going to unit but display completely dead, inspected terminals all checked ok. Will order new control and thermal fuse as a precaution. ; ordrng 1 W11088877 (cntrl-elec) and 1 WP3196548 (fuse-thrml)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Charlotte, NC 28278

Mitch H.

Job Details: 08/25/2023

"Removed outer door, replaced door latch. Reassembled, tested, latch and dishwasher now operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMHZ03

Near Charlotte, NC 28278

Mitch H.

Job Details: 08/25/2023

"Removed and replaced left side end cap. Right side is intact and customer requested to leave that one in place. Reinstalled shelf, drawer, and lid. Tested, operating properly."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Worcester, MA 01605

Roger R.

Job Details: 08/25/2023

Checked unit for proper operation of all aspects of the oven and stove top. Unit drawing 48 amps with full load of oven and all four burners and warming center on. This unit tripped the breaker shortly after first start up and then after then unit ran normal. Suspect faulty GFCI type breaker. ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Worcester, MA 01606

Roger R.

Job Details: 08/25/2023

Found unit making ice at this time and bin was full. Checked fan and thermistor in diagnostics. All ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVS02

Near Wrentham, MA 02093

Aimee Z.

Job Details: 08/25/2023

Outlet polarized and groundedFound the condenser coils filled lint no airflowCompressor burnt out overload.Needs sealed systemCust buying new fridge

We serviced a

KENMORE RANGE

Model 790.97423900

Near Wrentham, MA 02093

Aimee Z.

Job Details: 08/25/2023

screws where loose in info switch back rightOhms oven sensor 1000Sent estimate to cust speaking with with wifeOlder oven might buy new

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Vernon, CT 06066

Jeremy B.

Job Details: 08/25/2023

Found a leak at discharge line where it connects to compressor. Repaired leak pulled vacuum then recharged.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Lexington, NC 27295

Vincent O.

Job Details: 08/25/2023

Found f8e4 leak sensor error. Found water in leak tray tripping sensor. Removed water from tray. Tested unit and verified no leaks. Instructed customer on soap usage and other possible causes. All functions check ok.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Lexington, NC 27295

Vincent O.

Job Details: 08/25/2023

Found blower wheel rubbing on housing causing loud grinding noises. Housing out of alignment. Order and replace blower wheel and housing. ; ordrng 1 WP694089 (wheel) and 1 WP8577230 (Housing) and 1 W11415783 (Seal.)

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Belchertown, MA 01007

Mike K.

Job Details: 08/25/2023

"End of avenue b, 34 first rd.Replaced control and ran unit for 15 minutes keep sensor wetted, timer decremented quickly for a bit but as kept wet it increased and still showed 53 minutes after 15. Looks to be running good.Did moisture test per tech sheet and light going off/on as adding wet cloth to sensor as it should. Cs to monitor"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Pineville, NC 28134

Jeff L.

Job Details: 08/25/2023

Water filter housing will not discharge filter tried to get it to work but it will not. Need to order new filter housingPart#WPW10394053Return visit scheduled for 8-31-23; ordrng 1 WPW10394053 (Filter housing)

We serviced a

KENMORE WASHER

Model 110.92480200

Near Burlington, CT 06013

Ruben C.

Job Details: 08/25/2023

Checked unit needed doits for agitator replaced digits tested operation normal; used 1 80040 (AGITATOR DOGS) from stock

We serviced a

JENN-AIR OVEN

Model JJW2430WS02

Near Litchfield, CT 06750

Ruben C.

Job Details: 08/25/2023

Checked unit found panel has broken control frame wont stay in place also needs blower gave cust estimate for blower and panel; ordrng 1 WPW10273667 (Blower) and 1 W10672895 (Panel)

We serviced a

GE RANGE

Model JGP963SEK1SS

Near Canton, CT 06019

Ruben C.

Job Details: 08/25/2023

Replaced ignitors tested operation normal all burners igniting normally

We serviced a

FRIGIDAIRE RANGE

Model FFEF3011LBF

Near Manchester, CT 06040

Jeremy B.

Job Details: 08/25/2023

Customers complaint is range not reaching proper temp. Preheated to 350 and all checks ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Manchester, CT 06040

Jeremy B.

Job Details: 08/25/2023

Installed new parts. Customer to keep a eye on it.

We serviced a

JENN-AIR RANGE

Model PRG3610NP

Near Avon, CT 06001

Ruben C.

Job Details: 08/25/2023

Checked unit found ignitor not pulling enough amps to open valve replaced ignitor tested normal; used 1 12400035 (IGNITOR FLAT) from stock

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Newington, CT 06111

Ruben C.

Job Details: 08/25/2023

Found thermal fuse open gave cust estimate for fuse he customer needs to think about it

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Newington, CT 06111

Ruben C.

Job Details: 08/25/2023

"Started to replace gearcase found inner basket has crack leaking water from balance ring needs new tub leaving other parts with cust; rqstng P&A on 1 W10811957 (Inner basket), dspstn on spec-tagged invntry: 1 W11393685 GEARCASE , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 08/25/2023

Refrigerator colder on the top shelf and it is anywhere else in the fridge. I replaced pre-A.D. part. Educated customer on proper loading procedures of the refrigerator affect. The temperature of refrigerator is set to factory specifications could not find any faults with refrigerator other than loading procedures at this time. ; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Amherst, MA 01002

Mike K.

Job Details: 08/25/2023

"Unit has been intermittently working, now freezer warm. Cs thought it had to deal with door sealing, they are all closing fine and making good seal. Compressor and fans running. Measuring 30 in freezer. Frost only on first 3 turns of evap, sealed system issue.Quoted for compressor/evap labor. Denied. Collected for service call."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Amherst, MA 01002

Mike K.

Job Details: 08/25/2023

Replaced ice box fans and ran test 36 and verified operation with good flow.; dspstn on spec-tagged invntry: 1 W10846539 FAN

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Northampton, MA 01053

Mike K.

Job Details: 08/25/2023

"Cs says unit will turn off prematurely, not dry felt it wasnt heating right. Also unit would turn on on its own. Wrinkle prevent is off in all modes. Tested on quick dry, unit is heating properly.No errors in history.Ordering control and interface for intermittent operating issues.Office to contact customer when authorization and parts come in to schedule return; rqstng P&A on 1 W11384511 (Console) and 1 W11512515 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 08/25/2023

Complaint unit not cooling properly. Lights were out touch. Screen on pantry was out. Unplugged refrigerator for 10 minutes 10 minutes. Customer stated in unit started working again. I found no issues with refrigerator here today. Could not find any problems. I did see at one point in time that they did have an air leak on the right side of the refrigerator freezer door. checked out all harnesses could not find any problems pantry is illuminated. ; dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE and 1 WPW10769076 CNTRL-ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 08/25/2023

I replaced ice. Been tested operations unit has been making ice. Just fine with no issues. Transferred all the ice into the new bin. Unit dispensing ice now with no issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/25/2023

I found sealed system leak UV die leaking from high side coming off of compresser. I repaired leak Inspected sealed system for additional leaks none found. No additional issues found at this time. If you still has issues more than likely a cabinet week.; used 1 W11506635 (COUPLER 6 NF MS SV) from stock

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS20

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/25/2023

Complaint microwave will not work displaying f1e5 I found Complaint true unit will need inverter appliance manager and magnetron to fix. Customer declined repair is going to call whirlpool kitchen aid

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/25/2023

Found hot water off at wall to machine. The customer had set the cycle to hot water. The machine was never getting satisfied with water level or water temperature there were no fault codes present in machine. The unit ran and checked ok(Call complete)

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