We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN2WW
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
06/21/2024
"Customer complained of no water. Found water inlet vavle not working, had a bit of sediment but not opening all the time. Found proper voltage to inlet valve. Needs new inlet valve. Informed customer office will call when job is authorized and parts come in. ; ordrng 1 WH13X26535 (Water valve)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TFB
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
06/21/2024
"Retuned to install new compressor, compressor inverter, and amounting stud, installed new compressor, pulled vaccum 20 min, no leaks. Filled 5.5oz r134; verified proper frost pattern. Informed customer to give 24hr for proper cool 48 for ice production. ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
06/21/2024
"Retuned to install parts order, installed new harness and chord. Verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW5
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
06/21/2024
Complaint making a grinding noise I found complaint true I found error codes F0e4 spin limited by water temp f3e2 water inlet temp fault f7e3 motor drive over temp f7e9 locked rotor codes I cleared codes I found Gearcase leaking oil making loud noise during agitation. Valve also squealing on hot side Sofner when engaged. ; ordrng 1 W11165546 (Valve) and 1 W11400681 (Control) and 1 W10915701 (Rotor) and 1 W10734521 (Clutch) and 1 W11393685 (Gearcase) and 1 W10909670 (Spanner nut) and 1 W10902814 (Washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near York, South Carolina 29745
Mitch H.
Job Details:
06/21/2024
"Called tech line spoke to Brandon SR#7739204390 . Ran tests for RC and FC thermistors , both at control board and in compartment. Found that FC thermistor was open. Said to replace damper again. Replaced with W11645127 from t/s. Ohmed both thermistors prior to installing. Both test good.; used 1 W11645127 (Damper) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near York, South Carolina 29745
Mitch H.
Job Details:
06/21/2024
"Tested and let dryer run for several minutes. No noise other normal operating sounds. Checked drum, turning properly with no excessive movement. No dents in cabinet. Dryer operating properly and as designed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Plainville, Massachusetts 02762
Aimee Z.
Job Details:
06/21/2024
"Found frosting up in fridge steamed out as much as could ,needs new tower complete and drain tube and sensor; rqstng P&A on 1 DA97-12609C (Evap cover) and 1 DA32-10104N (Temp sensor) and 1 DA97-04049Q (Drain tube)"
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Wrentham, Massachusetts 02093
Aimee Z.
Job Details:
06/21/2024
Found power to drain pump also advise to replace the drain hose.Cust possible buying new. Already paid 129.oo first visit with office .
We serviced a
SAMSUNG DRYER ELECTRIC
Model DVE45R6300W/A3
Near Wrentham, Massachusetts 02093
Aimee Z.
Job Details:
06/21/2024
Cust cleaned vent and lint trapHC error needs pcb and thirmisterNo error for thermistor Turn on with out starting blows the HE error Needs pcb and thirmistor PCB Nla
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Portland, Connecticut 06480
Jeremy B.
Job Details:
06/21/2024
Installed new chute and icemaker. All checks ok. ; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER
We serviced a
WHIRLPOOL DRYER
Model MED8630HW2
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
06/21/2024
Dryer making rattling noise. Disconnected vent and noise stopped. Customer has vent going into attic with an extender fan. The fan stopped working customer must resolve venting issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near New Britain, Connecticut 06053
Jeremy B.
Job Details:
06/21/2024
Installed all. Ew parts and tested compressor and fans came in and started cooling properly. ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL-ELEC
We serviced a
KITCHENAID RANGE
Model KFEG500ESS7
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
06/21/2024
Blue plastic protective film fell between glass. Removed and all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5850SW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
06/21/2024
"Installed coupler and cycled, tested fine.; dspstn on spec-tagged invntry: 1 285753A DRIVE COUPLING"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
06/21/2024
Take off by office.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
06/21/2024
"Costco 2 year warranty. Inspected and found wash pump with no operation. Getting inconsistent voltage reading at motor terminal, will order wash pump and harness, and main acu for back up. Customer needs next Friday am slot.; ordrng 1 W11637581 (Main acu) and 1 W11613479 (Wash pump) and 1 W11697034 (Harness)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
06/21/2024
Pulled range out. Removed and replaced oven control panel. Reassembled. Tested oven and checked temperatures. Temps accurate and both bake and broil operating properly. Collected balance on ck# 5099
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Bristol, Connecticut 06010
Chuck M.
Job Details:
06/21/2024
Customer complaint is that dryer takes too long to dry. Inspected and found outside vent blocked with foam. Advised customer to correct venting.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Avon, Connecticut 06001
Chuck M.
Job Details:
06/21/2024
Customer complaint is that washer does not work past wash cycle. Ran diagnostics and found error code F7e1 tachometer missing. Ran automatic test cycle successfully. Ran Quick Wash Cycle and washer did a small turn then lid locked. Washer took about 5-6 minutes to start filling with water. Ordered control. ; ordrng 1 W11627413 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
06/21/2024
Installed new led mod. All lights now working.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
06/21/2024
Replaced all parts and unit running normal. Mentioned to the customer to keep an eye on the cooling for the next few days.
We serviced a
MAYTAG DRYER
Model WED6150PB0
Near Springfield, Massachusetts 01109
Chris B.
Job Details:
06/21/2024
Complaint that the dryer is not heating properly. Found 120v on L1 and 40v on L2. Mentioned to the customer to have the electrical line verified. Dryer needs 240v to operate. Verified all fuses and element and all components are good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
06/21/2024
Replaced all parts. New IM is turning good and water valve is responding. Voltage getting to the water valve on both IM and Dispenser. Mentioned to the customer to toss the first cycles of ice and to keep an eye on the IM.; dspstn on spec-tagged invntry: 1 WPW10300022 ICE MAKER and 1 WPW10179146 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXSL01
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
06/21/2024
"New ice maker will not cycle in diagnostics mode old one will not either I found optic had ice encasing sensor no power going to ice maker Im ordering optics control; ordrng 1 W11629974 (Sensor control ice maker), dspstn on spec-tagged invntry: 1 2198597 ICE MAKER and 1 W10408179 VALVE"
We serviced a
LG REFRIGERATOR
Model LMXS28626D/00
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
06/21/2024
"Compressor and fans running, unit not cooling.Quoted for sealed system, labor, saved quote. Collected for service call only"
We serviced a
WHIRLPOOL DRYER ELECTRIC
Model WED4815EW1
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
06/21/2024
"Unit not tumbling, belt shredded. Quoted for repair kit/labor.. accepted. Replaced supports, idler and belt. Verified operation in timed dry.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
06/21/2024
"Replaced switch and still not making good contact with door, door liner has slight warp to it. Added screw and washer and working.Ordering door. Let cs know contract company would have to approve and then door would be shipped directly. To contact us when arrive so we can come out to install.; rqstng P&A on 1 W11435351 (Fr door)"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS1
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
06/21/2024
"Replaced sump assy, verified motor operation and ran diagnostic cycle fine, verified heating."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near Granby, Massachusetts 01033
Chris B.
Job Details:
06/21/2024
Complaint that the ice dispenser is not releasing any ice. Found bad stripped Auger motor. Will order parts for a return trip.; ordrng 1 W11671282 (Auger Motor) and 1 W11378860 (Washer Flat) and 1 WP63052-2 (Yoke)
We serviced a
LG WASHER
Model WM3570HWA
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
06/21/2024
Complaint that the is leaking water from the bottom. Found cracked drain pump housing and hose is not holding its place properly. Bellow was clogged and moldy. Quoted parts and labor. Collected trip fee. Customer has 7 days to waive trip fee into labor.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near West Hartford, Connecticut 06107
Chuck M.
Job Details:
06/21/2024
Customer complaint is that drawers could not be removed because of door. Explained to customer that unit is designed that way and would have to push on door in order for drawers to be removed. Customer complaint is that middle drawer does not sit flush in cabinet with other drawers. Inspected and found tabs on shelf does not sit in place with liner notches. Called techline to report and document photos. SR#7739347851
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near West Hartford, Connecticut 06107
Chuck M.
Job Details:
06/21/2024
"Replaced control, lower harness and drain pump. Tested in diagnostics and all checked ok. ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Farmington, Connecticut 06032
Chuck M.
Job Details:
06/21/2024
Customer complaint is that washer does not spin out clothes every time. Customer had a load of sheets that were completing upon arrival. Washer spun correctly. Discussed off balance loads and weight distribution with customer. Washer checked ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Hartford, Connecticut 06106
Chuck M.
Job Details:
06/21/2024
Customer complaint is that washer would not spin out clothes. Ran diagnostics and found error codesF0e2 oversuds. F8e1 long fill. Ran automatic test cycle successfully. Discussed too much soap and off balance loads. Washer checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV09
Near Hartford, Connecticut 06106
Chuck M.
Job Details:
06/21/2024
Replaced control and tested voltage to ice maker at control P3-3 to neutral 120V is present. Checked ice maker and it harvested. Allow time for ice production.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
06/21/2024
"Replaced compressor/drier except for last joint. Torch acting like oxygen empty, not hot enough for joint.Ran out and exchanged tank and did last joint, but can hear regulator leaking, everything tight, seems to be coming from adjuster, pulled vacuum and had leak, would not keep oxygen pressure to keep flame. Tried taking about nitrogen regulator, but parts not exchangeable. Solder on compressor line so lokring not an option. Cannot complete repair.Reordering compressor/drier as left unsealed. 2x return ; ordrng 1 W10233960 (Compressor) and 1 WPW10143759 (Drier), dspstn on spec-tagged invntry: 1 876765 TUBING KIT and 1 WPW10143759 FILTER DRIER UV , used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
06/21/2024
"Checks over unit due to moisture forming on mullion strip and freezer door gasket, checked mullion and found not on causing build up of moisture ran diagnostics and placed mullion heater to an on position found no power to mullion, removed connection and connectors pulled right off, replaced mullion and checked power unit is now heating, due to no ac in house and warm where fridge is located left mullion in the on state. Checked moisture on freezer door and found door not sealing tight in top side, adjusted door and added silicone to cabinet to stop warm air from getting in advised customer no air conditioning in house will cause some sweating inside unit cannot help this also moisture may come on gaskets due to warm air inside and cold this is normal. Checked cooling and unit is cooling and working to proper specs"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
06/21/2024
Our replaced drain pump tested operations and no further or abnormal issues found or heard at this time. ; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
06/21/2024
Found broken strike. Replaced all checks ok.; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Hartford, Connecticut 06106
Jeremy B.
Job Details:
06/21/2024
Started a cycle and it started properly. Lid locked and then started filling.
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near South Windsor, Connecticut 06074
Jeremy B.
Job Details:
06/21/2024
Breaker keeps tripping. Put amp probe on neutral and it didnt go over 7 amps. Measured 0vac at neutral- ground. Called tech support and documented my findings. The washer is plugged into a GFCI breaker. All checks ok with washer.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Tolland, Connecticut 06084
Jeremy B.
Job Details:
06/21/2024
Found washer not level and when water fills there is water hammer. Leveled washer. Cant fix water hammer customer already has arrestors.
We serviced a
KITCHENAID DISHWAHER
Model KDTE334DSS0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
06/21/2024
"Customer complained of unit leaking. Found leak around sump,assembly, also found tub is rusting around sump areas causing tub to leak and seal on sump leaking. Quoted 1245.90 customer didnt want repair. Collected trip fee. Paid via check #344( paid with another ticket on one check, check total was $436.55)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV1
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
06/21/2024
"Tested unit and found console would not except selections causing unit to not run a cycle unless unplugged a few times then it would come on. Tried to run a diagnostics cycle and unit would not let any selections work, removed console and found solider corroded and touch panel membrane coming apart. Replaced panel and control ran a diagnostics cycle and unit is now selecting all cycles and working to specs"
We serviced a
GE COOKTOP
Model PP912KM3CC
Near Enfield, Connecticut 06082
Gary V.
Job Details:
06/21/2024
"Inspected and found broken switch and burnt terminals at burner, switch shows nla. Customer refused to pay trip fee. Office to send bill."
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
06/21/2024
Replaced all parts and dryer running normal.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Ware, Massachusetts 01082
Chris B.
Job Details:
06/21/2024
Complaint that the washer is making a loud grinding noise. Found gear case leaking oil. Correct phone number is 413-284-7884. Quoted parts and labor. Will order all parts for a return trip.; ordrng 1 W11449841 (Gear Case)
We serviced a
GE REFRIGERATOR BOT
Model PYE22PSKGSS
Near Suffield, Connecticut 06078
Gary V.
Job Details:
06/21/2024
Installed parts listed and tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
06/21/2024
"Installed parts listed and cycled back on, please allow 24-48 hours for temps to stabilize."
We serviced a
KITCHENAID DISHWAHER
Model KUDS01DLSS5
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
06/21/2024
I replaced water inlet valve tested operations no further issues found with dishwasher here today. Everything is now working properly and filling properly.; dspstn on spec-tagged invntry: 1 WP8531669 VALVE
We serviced a
SAMSUNG RESIDENTIAL REFR
Model RF27T5501SR/AA
Near Milford, Massachusetts 01757
Aimee Z.
Job Details:
06/21/2024
Found ice maker started to work waiting on parts. Replaced ice maker with augar Reset button to harvest 24 to 48 hours
We serviced a
GE REFRIGERATOR
Model PWE23KYNGFS
Near Hopedale, Massachusetts 01747
Aimee Z.
Job Details:
06/21/2024
"Found compressor the problem bad run winding Compressor nlaAdvised back to GE factoryAlso could check for frost pattern, fridge Filled with rotten food."
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near North Attleborough, Massachusetts 02760
Aimee Z.
Job Details:
06/21/2024
Installled new control and echelon pre heated to 350
We serviced a
OVEN RANGE
Model NX58H5600SS/AA
Near Windsor, Connecticut 06095
Gary V.
Job Details:
06/21/2024
"Inspected and found safety valve no longer opening and bake igniter worn out, and surface burner flames bouncing. shows nla."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Coventry, Connecticut 06238
Jeremy B.
Job Details:
06/21/2024
Installed new parts all checks ok.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
06/21/2024
"Ran dryer and found unit would not heat up checked voltage and 120v coming into terminal block. Tested and ohmed all thermostats and found good, ran unit and checked ignitor found ignitor not glowing checked for voltage and 120v growing to ignitor. Replaced bad ignitor and unit is now heating and working to specs"
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LS3
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
06/21/2024
"Checked over oven and found top burners would not heat up oven would only say pre heat never warming up at all, pulled unit out and checked voltage at terminal block found no power on one leg, checked plug and found one side of plug had been bent out never plugging in to one side this caused half the power to the unit, straightened out plug power supply is now correct and unit is now heating up and working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
06/21/2024
"Cx complaint that the unit was not making ice. I inspected the unit to confirm the complaint. I found the ice bucket full. I ran multiple tests related to the IM. 57 passed, 56 passed, 45 passed, 36 passed & 15 passed. All tests passed with no issues. The unit is cooling fine. At the moment the unit is working as designed. I cycled power to the unit and set temp to recommended temp."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
06/21/2024
Installed new control and motor ran unit threw a calibration cycle and Machine went threw normally. Ran a wash cycle to checked for noise and found unit now washing and working to factory specs
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Attleboro, Massachusetts 02703
Aimee Z.
Job Details:
06/21/2024
Installed dispenser and latch and tested complet
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Fort Mill, South Carolina 29708
Mitch H.
Job Details:
06/21/2024
"Removed and replaced dishwasher control and hose. Reassembled, tested, allowed unit to fill and cycle to start. Allowed to run for several minutes then cancelled cycle. Drain pump operated and draining properly."
We serviced a
WHIRLPOOL DRYER
Model WED6120HC3
Near Charlotte, North Carolina 28273
Mitch H.
Job Details:
06/21/2024
"Tested and checked all dryer components. No shorts or evidence of arcing on cord, terminal block or any incoming connections. Removed dryer front, and checked motor and electrical connections, all good. No shorts to ground. Pulled and inspected element, no breaks or shorts. All dryer components tested and checked good. Advised customer of findings and suggested she may have a weak breaker and she should have it checked by an electrician."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
06/21/2024
Cx complaint that the unit is making a rubbing noise while it runs. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. The unit is level and all tubes and hoses are secure. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Huntersville, North Carolina 28078
Robert A.
Job Details:
06/21/2024
Cx complaint that the unit is not cooling at all. I inspected the unit to confirm the complaint. I found the unit off when I arrived. I turned the power on and the compressor gave a loud buzz then clicked and stopped. I swapped the start device. It ran longer than before but eventually clicked and shut off again. The cx also said when it was cooling heavy condensation would build on the top of the FC door gasket. Im ordering a secondary gasket to be placed under the top portion primary gasket where water is developing. The unit needs a new compressor and start device to resolve the issue. Im ordering the parts for the return visit.; ordrng 1 W10832994 (Compressor) and 2 W10832994 (Secondary gasket)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cornelius, North Carolina 28031
Robert A.
Job Details:
06/21/2024
I called the cx as instructed by RC. He stated that KA will send him the parts listed in the quote for the repair. The parts should be sent to him and he should call us when they arrive. I have already submitted the quote for the parts needed.; O-emld tckt
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
06/21/2024
"Checked over unit and found both fridge door gaskets ripping on top and bottom causing warm air to get into fridge. Replaced both gaskets and heated to seal against cabinet correctly, checked cooling and all operations are now working to factory specs"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS10
Near Windsor, Connecticut 06095
Gary V.
Job Details:
06/21/2024
"Inspected and found door, gaskets torn will submit estimate and call.; rqstng P&A on 2 W10830162 (Ff gasket grey)s"
We serviced a
KITCHENAID COOKTOP
Model KFGS306VSS04
Near Marvin, North Carolina 28173
Jonathan J.
Job Details:
06/21/2024
"I replaced orifice holder, tested operations no further issues found no additional clicking as well from any of the other burners either customer tested as well is satisfied."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS10
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
06/21/2024
I replaced damper control motor cannot duplicate while in home evap fan motor damper compresser condenser fan motor are all operating as well as ice maker with no abnormal noises as of now but I suspect it may be ice maker because noise lasts 3-5 mins once every 3-9 hrs. And some days there are no noises ever. Customer to call back if noise persists. And give more info due to issue being so intermittent. ; dspstn on spec-tagged invntry: 1 WPW10594329 DAMPER CNTRL
We serviced a
SAMSUNG DRYER
Model DVE50R5200W
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
06/21/2024
"When unit is plugged in the motor runs. Disconnected u/i from control and motor not running. Ordering u/i and main control. Reseated and unit working properly.; rqstng P&A on 1 DC90-27484A (Console), ordrng 1 DC92-01729X (Main control)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
06/21/2024
"Complaint dryer making a loud squealing noise I found idler pulley was completely worn out and locked up. I also found both rear idler roller. Police were also locked up, tested operations after replacing all police no further issues found at this time with dryer.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL OVEN
Model WOED3030LS01
Near Charlotte, North Carolina 28214
Robert A.
Job Details:
06/21/2024
Cx complaint that the unit unit is throwing a f8e1 error code. I inspected the unit to confirm the complaint. I found the error code and ran test mode. The fan runs but it sounds like something metal is rubbing against it. The unit needs a new blower fan assembly to resolve the issue. Im ordering the part for the return visit.; ordrng 2 W11598119 (Blower fan)s
We serviced a
KITCHENAID DISHWAHER
Model KDTE334DSS0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
06/21/2024
Found dishwasher door seal dry rot. Quoted 298.52. Repaired unit via truck stock . Paid via check #344. ( paid work another ticket check total 436.55) ; used 1 W11177741 (GASKET) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5600VQ0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
06/19/2024
Inspected and found gear case leaking oil and lid switch broken. quoted and they will call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Enfield, Connecticut 06082
Gary V.
Job Details:
06/19/2024
"Techline Sr#7739329168. Inspected and found ice clump in chute, spoke with techline and they advised clearing ice from chute weekly. No other answer to resolve issue at this time. Referred customer back to customer service at manufacturer."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
06/19/2024
"Returned to install control board and suspension. Installed new suspension rods and control board. Ran factory calibration to new board and new parts. Ran quick wash, unit filled and started washing, drained unit. Verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ellington, Connecticut 06029
Gary V.
Job Details:
06/19/2024
"Inspected and found Gearcase and other drive components broken and damaged, will submit estimate and call.; rqstng P&A on 1 W11454734 (Gear case) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10752283 (Wash plate) and 1 W10913953 (Actuator) and 1 W10324651 (Hub)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
06/19/2024
"Inspected and found terminals at control board not inserted properly, reinserted and ran auto test diag and cycled fine now.; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Suffield, Connecticut 06078
Gary V.
Job Details:
06/19/2024
"Inspected and found shield broken, quoted and she will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXSL01
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
06/19/2024
"Complaint icemaker leaking, forming a giant icicle going all the way down to the freezer and leaking on the floor. I found complaint true unit will need new water, inlet valve and icemaker to fix.; ordrng 1 2198597 (ICE MAKER) and 1 W10408179 (VALVE)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Wethersfield, Connecticut 06109
Chuck M.
Job Details:
06/19/2024
Customer complaint is that washer is leaking from hose. Confirmed and found whole in hose. Took pic. Ordered hose. ; ordrng 1 W11244231 (hose)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Hartford, Connecticut 06112
Chuck M.
Job Details:
06/19/2024
"Customer complaint is that washer does not start cycle. Lid lock and then it goes to done. Ran diagnostics and found error code F7e1 tachometer missing. Found capacitor, actuator and harness bad. Replaced from T/S. Washer is working properly. ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
06/19/2024
"Customer complained unit not working. Found unit wont start. Found thermal fuse bad, also found heating element was short to ground. Replaced thermal fuse and element from ts. Verified proper operation. ; used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DRYER
Model LEQ9508LW0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
06/19/2024
"Customer complained unit wont start. Found door switch bad.quote 266.42 for repair. Replaced door switch, ran unit and verified proper operation. Collected amount due via check 1199#. ; used 1 WPW10569603 (DOOR SWITCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near West Hartford, Connecticut 06117
Chuck M.
Job Details:
06/19/2024
"Replaced bellow, o ring and load and go dispenser. Tested and no leaks found. Washer checked ok; dspstn on spec-tagged invntry: 1 W11314648 BELLOW"
We serviced a
WHIRLPOOL WASHER
Model WTW5850SW0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
06/19/2024
"Inspected and found motor coupler broken, will order and return.; ordrng 1 285753A (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
06/19/2024
"Complaint top section of refrigerator does not seem to be cooling properly. All the milk and everything rotted Molon strip was warm to the touch. Freezer seem to be over cooling on setting number two unplugged refrigerator has been unplugged since yesterday morning over 24 hours. I plugged in refrigerator tested operations evaporator is producing a full frost pattern going all the way down and fresh food section is opening and closing properly unit has proper airflowof freezer and fresh food section are both empty icemaker per customer was ice just fine. Cannot find any issues with refrigerator cooling at this time. Temperature coming out of fresh food vent is -2?. Before departure I placed two bottles of water and fresh food section advised customer to get ice cream and put it in the freezer section and monitor for cooling issues. Unit had already dispense water before departure. No ice as it was not cold enough yet because I just plugged in refrigerator, tested for over 35 minutes no more noises heard either"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDW01
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
06/19/2024
Complaint frost building up in freezer door. I found refrigerator on level level refrigerator. Also found freezer door screws due to the door hitting the gasket had worked themselves loose cosmetics black out trim gasket. I resecured screws resecured door re-aligned refrigerator tested operations doors closing smooth no further issues found and door gasket is ceiling fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
06/19/2024
Checked ice maker and found no ice being made removed ice maker and found no water in mold jumped ice maker and found unit cycling but never filling and never stopping ice maker faulty. Will order new ice maker and return ; ordrng 1 W11548540 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Waterbury, Connecticut 06710
Jimmy R.
Job Details:
06/19/2024
"Tested washer and found unit had shut down and would never start a cycle checked for errors and found F1e1 f5e3 f2e1 ran unit threw a self test and found control going crazy and flashing then working, removed console and found main control burnt causing unit to act up. Replaced control and recalibrated unit ran machine threw a wash and spin all operations now working to specs"
We serviced a
MAYTAG RANGE
Model MER8800FZ0
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
06/19/2024
"Tested unit and found oven would not get to 350 degrees machine would take over an hr to reach 200, Removed lower pan and found bake element blown causing no power and no heat. Replaced bake element and heated unit to 350 oven got to temp and and is now working to specs ; used 1 W10779716 (ELEMENT) from stock"
We serviced a
GENERAL ELECTRIC WASHER
Model GFW850SPN2RS
Near Southbury, Connecticut 06488
Jimmy R.
Job Details:
06/19/2024
"Checked over washer and found unit had stopped on a drain and spin never spinning out clothing leaving them wet. Ran a spin and found washer would not pump water it would only drip water from drain, removed filter and found plugged causing water to be blocked. Removed plugged drain and recalibrated unit ran several cycles and unit is now draining and operating to specs"
We serviced a
SAMSUNG RANGE
Model NE59J7630SG/AA01
Near Southbury, Connecticut 06488
Jimmy R.
Job Details:
06/19/2024
"Checked over stove top and front both front burners not operating normally left side would stay on never cycling and right side would never get hot enough cycling to quick, will order new front left burner and both infinite switches, parts tentative p/a ; ordrng 1 DG44-01006A (Infinite switch) and 1 DG44-01007B (Infinite switch) and 1 DG47-00067A (Element)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Southbury, Connecticut 06488
Jimmy R.
Job Details:
06/19/2024
"Ran diagnostics and checked for errors found F0e7 load detected during a clean cycle F0e5 off balance, ran machine thew a recalibration cycle and unit went threw normally. Ran a quick wash and a normal wash unit locked and filled checked for rinsing cycle and unit rinsed and completed normally, advised customer unit is working to specs"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Litchfield, Connecticut 06759
Jimmy R.
Job Details:
06/19/2024
"Tested dryer and found unit would come on and when starting it would start for a second then stop and click, removed top and checked voltage to terminal block found 240v and 120v on each leg, checked voltage to motor and found 120v at control, but not leaving to go got motor found control relay burnt causing not start issue dryer will need to control witch is out of stock customer will think about repair and may buy a new unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Charlotte, North Carolina 28216
Robert A.
Job Details:
06/19/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
06/19/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
JENN-AIR OVEN
Model JJW6024HM0
Near Charlotte, North Carolina 28269
Robert A.
Job Details:
06/19/2024
"Cx complaint that the unit is not working for any steam functions. I inspected the unit to confirm the complaint. I found no error codes, the components activation did not work. When attempting a steam cycle the screen displays descaling required. I ran a descale cycle, it did not progress past step 1 of 3. I ran a convection cycle, the unit heated fine. Im ordering a control board and drain pump related to the descaling function. Install the control and UI first, other parts may not be needed. Cx stated the Wi-Fi is having trouble connecting, the control may resolve that issue as well. The return visit is a 2 ct.; ordrng 1 W11353849 (Control board) and 1 W10586915 (Drain pump) and 1 W11353847 (Boiler Heater) and 1 W11354922 (UI panel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cornelius, North Carolina 28031
Robert A.
Job Details:
06/19/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Huntersville, North Carolina 28078
Robert A.
Job Details:
06/19/2024
"Cx complaint that the unit is not cooling well. I inspected the unit to confirm the complaint. I found the compressor and fans running fine. The evap fan works fine. I ran test 6, the defrost heater activated and sizzled with no issues. An 8 hr defrost cycle was already selected in test 7. I removed the ice and found the thermistor in the correct position. Im ordering a control board to resolve the issue. A harness has already been replace and the defrost heater works fine. ; ordrng 1 W11595219 (Control board)"