We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Windsor, CT 06095
Gary V.
Job Details:
09/01/2023
"Installed seal whirlpool techline advised and door closing properly, but customer going to monitor and call if still gets moisture on top of freezer door gasket."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Fort Mill, SC 29708
Mitch H.
Job Details:
09/01/2023
"Removed and replaced tub ring. Tested washer, no leaks found. Operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near East Hartford, CT 06118
Chuck M.
Job Details:
09/01/2023
Customer complaint is that washer would not complete cycle. Customer was washing sheets and load went off balance. Customer could not get drain and spin cycle to work. Ran drain and spin cycle successfully washer checked ok. Showed customer it works.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fort Mill, SC 29708
Mitch H.
Job Details:
09/01/2023
"Confirmed purchase date and took picture of receipt. Checked and found compressor locked up. Will not start, only clicks then shuts off. Ordering compressor and related parts.; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier) and 1 W11547180 (Start device) and 1 WPW10662129 (Capacitor)"
We serviced a
JENN-AIR OVEN
Model JJW3830IL01
Near Fort Mill, SC 29708
Mitch H.
Job Details:
09/01/2023
"Tested and confirmed issue and error code. No response from console. Could not enter diagnostics or access any functions. Console is on order, will replace when part arrives.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rock Hill, SC 29732
Mitch H.
Job Details:
09/01/2023
"Tested and ran diagnostics. No stored error codes. Checked motor, clutch, shifter and belt, all looked good. No noise from gear case. Removed wash plate, found several coins under wash plate rubbing and making squealing noise. Removed coins, reinstalled wash plate. Retested, operating properly and quietly."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Davidson, NC 28036
Mark C.
Job Details:
09/01/2023
Customer states unit is not spinning. Ran calibration and drain spin unit is performing with no issues. Had customer load unit to assess the issue placed unit on a quick wash cycle to find unit is fully operational.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near Stanley, NC 28164
Mark C.
Job Details:
09/01/2023
"Replaced units lid latch. Placed unit into test cycle unit locks and throws an f9e1 drain errors. After inspecting the circuit the pump and harness are showing the proper resistances indicating a faulty main control. Quoted an additional 294.64 ; ordrng 1 W11419052 (Control unit), dspstn on spec-tagged invntry: 1 W11394572 DOOR LOCK"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH04
Near Hartford, CT 06106
Jeremy B.
Job Details:
09/01/2023
Arrived and found compressor burning hot and tripping off on overload. Used nitrogen and pressurized to 140 didnt find any leaks. Compressor not starting needs new compressor. Left evap with customer. ; rqstng P&A on 1 W11209866 (Compressor) and 1 Xtratime (Xtra time)
We serviced a
WHIRLPOOL REFRIGERATOR
Model JCD2389GTB
Near Bristol, CT 06010
Ruben C.
Job Details:
09/01/2023
Checked unit found thermostat is not keeping unit on all the time I hit therm and it started. Up ordering ; ordrng 1 61005438 (Therm)
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Torrington, CT 06790
Ruben C.
Job Details:
09/01/2023
"Checked unit found heating element open and thermal fuse open replaced heating thermal fuse. And thermistor tested operation normal; used 1 WP8544771 (ELEMENT), 1 WP3392519 (THERMAL FUSE), and 1 WP8577274 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Ludlow, MA 01056
Roger R.
Job Details:
09/01/2023
"Found clogged and frozen defrost drain. Cleared and checked, all ok"
We serviced a
KENMORE REFRIGERATOR
Model 596.77593801
Near Wolcott, CT 06716
Jimmy R.
Job Details:
09/01/2023
"Tested unit and both sections not cooling temps up in the 70 degree range, checked evap and found no frost and warm air just blowing. Checked compressor and found not running, checked relay and found relay had fallen off top two post of compressor causing compressor to not start once hit relay unit kicked on, unplugged unit and checked relay found ok reattached and unit started cooling and working to specs. Advised customer to give unit 24hrs so temps can get down leave a bowl of water in freezer just to check."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Prospect, CT 06712
Jimmy R.
Job Details:
09/01/2023
"Checked over unit and found customer had issue with ice maker not making ice and water not dispensing then it started to work, checked temp setting and found fridge at recommended and freezer at 3 degrees, set freezer to -1 ran a diagnostics cycle and checked errors, found no errors for ice maker and machine, customer had unit set to 37 and it was to cold they adjusted it to 38 and unit started to work. Checked temps and found reading 40 in fridge and 2 in freezer advised ice and water line had froze and thawed out from cold temp setting, advised temps are now set to normal and reset cntrl advised to give unit 24 hrs so temps can regulate. Unit is now operating to specs all temps are proper"
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near East Hartford, CT 06118
Chuck M.
Job Details:
09/01/2023
"Installed drain pump and tested. Washer checked ok. Customer stated that the washer overflowed on a previous occasion. Ran rinse cycle and washer filled, stopped, washed, drained and spun properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Manchester, CT 06040
Jeremy B.
Job Details:
09/01/2023
Found heavy ice build up on evap. Forced into defrost and heater didnt come on. Found bimetal closed. No output from control. Needs new control. Thawed all ice. ; ordrng 1 W11089236 (Control)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Manchester, CT 06040
Jeremy B.
Job Details:
09/01/2023
Installed new tub ring and suspension. Ran calibration then high speed spin all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Manchester, CT 06042
Jeremy B.
Job Details:
09/01/2023
Refrigerator still not cooling properly. Found a leak at copper to steel fitting at compressor. Was able to repair leak. Pressurized with 140psi of nitrogen and let sit for 20 mins. Tried calling tech support but they are closed today. Pulled vacuum then recharged with 46G of R600a please allow 24 hrs for temps to stabilize.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7979SHZ0
Near Windsor, CT 06095
Gary V.
Job Details:
09/01/2023
"Installed parts listed and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Clover, SC 29710
Mitch H.
Job Details:
09/01/2023
Removed and replaced top right hand door hinge. Door opening and closing properly.
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Springfield, MA 01109
Roger R.
Job Details:
09/01/2023
Started disassembling the washer and found that I need a special socket that I do not have. Will need to acquire the proper tool and return to finish the repair. Tub cover and tub are at the residence. ; schdld next appmnt for 9/8 FRI AM
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JW3
Near Springfield, MA 01129
Roger R.
Job Details:
09/01/2023
Found unit had the door seal coming out on the right side at the bottom. This was close to the burner and had ignited. Reinserted the door seal under the cavity liner. All ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Clover, SC 29710
Mitch H.
Job Details:
09/01/2023
"Removed and replaced evaporator fan motor. Reassembled, tested, operating properly.; dspstn on spec-tagged invntry: 1 WP2315549 EVAP MOTOR"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Springfield, MA 01105
Roger R.
Job Details:
09/01/2023
Found unit unstable on floor so I adjust the left front leg. Also found unit has weak suspension rods causing the basket to be loose and shake more than normal. Recommend replacing the suspension rods. Quoted $119.99 plus tax for rods and $239 labor rate. ; ordrng 1 W11130362 (SUSPENSION)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS1
Near Springfield, MA 01119
Roger R.
Job Details:
09/01/2023
Found unit had a bad wash pump that was getting power but not running.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Springfield, MA 01119
Roger R.
Job Details:
09/01/2023
Ice maker was in off position upon arrival. I turn it on and test cycled it. It filled properly. No repair done. Second appliance.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cheshire, CT 06410
Jimmy R.
Job Details:
09/01/2023
"Checked over unit and found fridge section not cooling great again and ice building up on fridge evaporator, forced unit into a defrost cycle and found thermistor ok and unit going in when forcing a defrost but when calling for defrost unit would not come on, checked cntrl and found suet in control due to defrost relay on board faulty. Unit needs new cntrl customer will hold off for now and let us know on replacing control quoted customer for parts and labor"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US 03
Near Cheshire, CT 06410
Jimmy R.
Job Details:
09/01/2023
"Tested unit and found washer going off balance when in a spin cycle and erroring out UL, checked tub and found suspension not soaking up weight added clothes and ran a spin cycle found unit bouncing All over and shutting down suspension needs to be replaced will order and return ; ordrng 4 DC97-16350U (Suspension)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Cheshire, CT 06410
Jimmy R.
Job Details:
09/01/2023
"Ran dryer and found when unit would heat up it would start to make a screeching noise that got louder and louder the warmer the machine got. Checked all rollers and idler and found rear bulkhead roller had failed causing noise, replaced all parts with repair kit lubed rollers and idler ran a cycle with high heat and unit is now operating to factory specs; used 1 4392067 (Repair kit) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Meriden, CT 06451
Jimmy R.
Job Details:
09/01/2023
"Tested unit and found washer would not spin clothes out at end of cycle, ran diagnostics and found error F0e5 off balance load. Ran unit thew a self test and found when unit would spin it would try and agitate causing tub to spin out of control and never spin clothes out, hub faulty causing issue tried to remove agitator and could not get it out u it will need new agitator and hub agitator will need to be broken off to remove. Customer will hold off and get a new unit"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Southington, CT 06489
Jimmy R.
Job Details:
09/01/2023
"Installed new control and tested light, found light now turning on and off and all operations working to specs ; dspstn on spec-tagged invntry: 1 W11552018 CNTRL-ELEC"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Westfield, MA 01085
Mike K.
Job Details:
09/01/2023
"Replaced control and ran test cycle, heating fine"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Monroe, NC 28110
Jonathan J.
Job Details:
09/01/2023
Recall dishwasher doing the same thing as when Jl was here the first time Complaint digital display when it reaches a time of 25 minutes will start flashing until start button is pressed start time will read 1hr 18 mins then at 1:11 then 1:06 display will start spinning in a circular pattern then at 25 mins time will flash until start button is pressed then it will finish the cycle. Called whirlpool customer is running water at faucet before starting a cycle per whirlpool fan latch or owi sensor is defective or glitching water temp is 133 degrees 7737237405 whirlpool tech line file number.; ordrng 1 WPW10653840 (Latch) and 1 W11084121 (Sensor) and 1 WPW10469574 (Vent)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Monroe, NC 28110
Jonathan J.
Job Details:
09/01/2023
"Complaint Washer machine is exceptionally loud. I found drive belt is shred it out. I found Kim pulley nut has come completely undone, allowing belt to drop in pully to drop. I replaced cam and belt tested operations. No additional issues found with washing machine today. ; used 1 W10721967 (CAM KIT), and 1 W11239857 (BELT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Marshville, NC 28103
Jonathan J.
Job Details:
09/01/2023
No leaks when washer is unplugged leaking valve while washer is plugged in am ordering valve assembly even though washer is in a well no sediment found in filter screens either slight squeal noise from belt and excessive bounce when tub is pressed down. ; ordrng 1 W11239857 (Belt) and 1 W10780045 (Suspension) and 1 W11603811 (Control) and 1 W11210463 (Valve)
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
09/01/2023
Complaint front left burner is no longer getting hot at all. I verified element is open. All the other three are working just fine. I am ordering large burner. I swapped burner to rear right. call 7049054243 b4 arrival other number is non working. ; ordrng 1 W11396792 (Element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0B
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
09/01/2023
I replace the heater tacit operations unit is cooling is fine with no further issues found also replace the main control as well
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Matthews, NC 28104
Jonathan J.
Job Details:
09/01/2023
"Complaint, dripping, noise, heard, coming from the back of the washing machine. Near drain area. No dripping noises heard at this time I suspect dripping noise is more than likely the air conditioning system dripping water off of the evaporator when the evaporator goes in the defrost. No error codes in control fault history performed calibration cycle diagnostic cycle as well. No error codes at the end of the cycle. Only dripping noises heard was due to water in the detergent, dispenser fabric softener area after running a diagnostics cycle. cannot find any issues with the washing machine today. Cannot duplicate customers complaint either."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI27BS16JS6
Near Northampton, MA 01060
Mike K.
Job Details:
09/01/2023
Replaced fr gasket and steamed to reform. Cs to leave closed for next 6+ hours to allow to form.Repair laced defrost thermostat and steamed clear evap
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Northampton, MA 01053
Mike K.
Job Details:
09/01/2023
"Cs says that unit was also failing on timed dry, stopping too soon, since last visit when I suggested using it on timed dry until return.Replaced control and user interface. Tested unit on timed dry, 40 minutes, high temp. Ran for 25 minutes and counted down properly. Verified all selections working on user interface. Cs to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS05
Near Easthampton, MA 01027
Mike K.
Job Details:
09/01/2023
"Call in date of 8/24, receipt showing purchase on 8/28, took photo. Under 1yr wp warranty.Replaced torn gasket and steamed to make pliable, reduce wrinkles. Advised to leave door closed for next 6 hours if at all possible"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Holyoke, MA 01040
Mike K.
Job Details:
09/01/2023
"Not tumbling, broken belt. Replaced belt and operating fine; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Hartford, CT 06106
Chuck M.
Job Details:
09/01/2023
Customer complaint is that refrigerator was not cooling. Inspected and found frost and ice buildup in freezer section. Ice blocking air tunnels. Cleared ice and corrected freezer gasket. Air flow is good. Advised customer to allow time for unit to stabilize and reach proper temperature.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near West Hartford, CT 06107
Chuck M.
Job Details:
09/01/2023
Customer complaint is that ice container drawer does not slide out smoothly it sticks. Inspected and referred customer to using food grade lubricants on glides.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ02
Near West Hartford, CT 06110
Chuck M.
Job Details:
09/01/2023
Customer complaint is that there was frost buildup in freezer around light cover but has since cleared up. Possible door left open due to items on the door.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Newington, CT 06111
Chuck M.
Job Details:
09/01/2023
Customer complaint is that dryer would not start. Inspected and found console display on but not showing any digits. Unplugged and plugged back in and display came back. Ordered control and console. ; ordrng 1 W11413566 (Console) and 1 W11525996 (Control)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Plainville, CT 06062
Chuck M.
Job Details:
09/01/2023
Customer complaint is that washer was not filling with water. Inspected and found capacitor unplugged. Plugged in capacitor and tested. Washer checked ok. Showed customer it works.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Rocky Hill, CT 06067
Chuck M.
Job Details:
09/01/2023
Customer complaint is that washer was noisy. Ran diagnostics and found error codes F0e9 off balance. F7e1 tachometer missing. Ran Quick Cycle and washer was making a squeaking noise. Replaced belt from T/S and tested. Gear Case started making a knocking noise. Replaced gear case and tested. Washer checked ok. ; used 1 WPW10006384 (BELT) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Mooresville, NC 28117
Vincent O.
Job Details:
09/01/2023
Found unit leaking from flow meter seal to tub. Found cap loose inside dishwasher. Tightened cap. Leak fixed. There is water damage behind unit and under island. Took pics.
We serviced a
N/A N/A
Model WDT730PAHZ0
Near Mooresville, NC 28115
Vincent O.
Job Details:
09/01/2023
Found f4e3 motor error. Ran diagnostics and verified no motor operation. Order and replace sump/motor. ; ordrng 1 W11665769 (Sump/motor)
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ02
Near Mooresville, NC 28115
Vincent O.
Job Details:
09/01/2023
Installed new fan assembly. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Mooresville, NC 28115
Vincent O.
Job Details:
09/01/2023
Found unit doa upon arrival. Would not turn on. Performed hard reset. Unit now powered on. Tested and verified proper operation. All functions check ok. If issue returns unit will need control.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Mooresville, NC 28117
Vincent O.
Job Details:
09/01/2023
Found unit is making ice and making full cubes. Ice production slow. Order and replace ice maker. ; ordrng 1 W11626124 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model LA7800XTW0
Near Charlotte, NC 28277
Jeff L.
Job Details:
09/01/2023
"Put unit into normal wash and it filled and started agitating and then I put it into spin drain and the unit drained the water with no leaks. Invisibly inspected the pump,fill hoses,drain hose,water valve and everything is dry. The tub does have a good bit of play in it maybe the tub is shifting when it is loaded and water is splashing over the side or if unit is over loaded it has the potential to sling water over the top. This unit is 30 yrs old. Its the old wig wag model. I ask customer to do some loads and keep eye on it and take pictures so we can correctly determine where the water is coming from. I advised to call office when we have some evidence."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Southington, CT 06489
Jimmy R.
Job Details:
09/01/2023
"Checked over unit and found freezer door building up frost on top half of door and down gasket unit is worse on humid days, all door gaskets are sealing and no leaks temps are set to recommended settings. Unit needs new freezer door to fix issue door has a void and is not sealing letting warm air in and making the moisture, will order freezer door advised door will be shipped to house and is special ordered advised customer to check door and make sure its ok.; ordrng 1 LW10913113 (Door assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Southington, CT 06479
Jimmy R.
Job Details:
09/01/2023
"Checked over unit and found freezer lights not coming on, checked each led module and found left side faulty causing no lights in unit. Replaced both freezer and fridge with new led modules all lights now operating and working to proper specs. All parts and labor covered under special project S84638p; dspstn on spec-tagged invntry: 4 W11632139 LED CHROME 3PK S191AQ"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRIGIDAIRE
Near Suffield, CT 06078
Gary V.
Job Details:
09/01/2023
"Inspected and found multiple problems, cube select Solonoid broken, ice maker and mold heater broken and 3way inlet valve weak and worn out. Quoted and he will call if wants repaired."
We serviced a
WHIRLPOOL DRYER
Model LGR7646EQ1
Near Suffield, CT 06078
Gary V.
Job Details:
09/01/2023
"Inspected and found multiple problems, unit is in the back of tight closet, but was able to get apart for diag. Motor is running loud and worn out, igniter is weak and worn out, rollers and belt needs to be replaced along with gas coils. Unit is 26 years old. Quoted and she will call if wants repaired.; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Enfield, CT 06082
Gary V.
Job Details:
09/01/2023
"Inspected and found granddaughter was doing a load and washer went off balance, cycled thru auto test and calibration and unit is working properly. All functions test normal at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Somers, CT 06071
Gary V.
Job Details:
09/01/2023
"Inspected and found multiple problems, main acu no longer sending voltage for defrost in ff, ff fan motor broken, freezer glide broken and ff harness corroded and all parts needs to be replaced, quoted and they will call if wants repaired."
We serviced a
MAYTAG WASHER
Model MVWB765FW3W
Near Charlotte, NC 28277
Ryan S.
Job Details:
09/01/2023
"Came to install parts ordered by previous tech. Replaced control and Ui panel , control panel first then Ui. Ran service test and all function working in service mode. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11135391 CONSOLE"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09WE
Near Charlotte, NC 28277
Ryan S.
Job Details:
09/01/2023
"Returned to install new door. Installed new door and reassembled unit. Took pictures of door prior and after installation, customer noted a few dents but wanted to get door replaced anyway. Took pictures of dents and scuffs. She said she just wants the door to work. Checked gaskets several times and door gaskets are sealing properly. Informed customer to make sure nothing sticky gets on door gaskets to prevent pulling off gaskets. Verified properly install and operation."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mint Hill, NC 28227
Jeff L.
Job Details:
09/01/2023
Replaced adjuster kit unit ran And checked ok(Call complete); used 1 W10712395 (Adjuster kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Charlotte, NC 28215
Jeff L.
Job Details:
09/01/2023
Out new compressor in pulled a vacuum then went to charge up unit and the new compressor is locked up not pumping at all.advised customer we would have to order another compressor and office will call when it comes in..(DEFECTIVE PART); ordrng 1 W10466675 (Compressor)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Mint Hill, NC 28227
Jeff L.
Job Details:
09/01/2023
Found heater burnt into. I went to get heater off my truck and could not locate it no where. I spoke with Lisa and she ordered me one for this job. Will return next Thursday am; ordrng 1 WP3387747 (Heater)
We serviced a
KITCHENAID RANGE HOOD
Model KXD4636YSS6
Near Mint Hill, NC 28227
Jeff L.
Job Details:
09/01/2023
Found cooktop not installed properly. I could lift the cooktop out of the hole and the downdraft vent worked as it should put the cooktop back In hole and the vent just kept going up and down. Builder was here showed it to him and his getting the installer back out.(Call complete)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near New Hartford, CT 06057
Ruben C.
Job Details:
09/01/2023
Checked unit user interface not responding ordering interface; ordrng 1 W11675701 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Simsbury, CT 06070
Ruben C.
Job Details:
09/01/2023
Checked unit found lid broken in corner ordering lid; ordrng 1 W10817363 (Lid) and 1 Ship (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
09/01/2023
"Door is dented. I am re-ordering the door door. Dented at the top of the door appears to have been dropped heavily during shipping. I am re-ordering the door wiring is definitely broken at the bottom of the door of original door, making ice intermittently. ; ordrng 1 LW10728959 (Door ss)"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ2
Near Stafford, CT 06076
Amanda R.
Job Details:
09/01/2023
Bake and broil not sparking top burners working normally everything plugged in bake and broil not sparking needs new spark module ; ordrng 1 W11162730 (Control) and 1 W11284302 (Control)
We serviced a
AMANA RANGE
Model AER6303MFS5
Near South Windsor, CT 06074
Amanda R.
Job Details:
09/01/2023
Replaced control and oven sensor ; dspstn on spec-tagged invntry: 1 WPW10181986 SENSOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Vernon, CT 06066
Amanda R.
Job Details:
09/01/2023
"Water under crispers in ff section ff evaporator drip pan warped ; rqstng P&A on 1 W11457241 (Drip pan), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DWH5
Near Vernon, CT 06066
Amanda R.
Job Details:
09/01/2023
"Fills and drains motor not running getting 120v out of control needs sump assembly ; rqstng P&A on 1 W11085683 (Sump), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS02
Near Chicopee, MA 01013
Roger R.
Job Details:
09/01/2023
Found unit has a bad main control. Checked and found part is not available anymore from the manufacturer.
We serviced a
MAYTAG OVEN
Model MEW9627FZ21
Near Paxton, MA 01612
Chris B.
Job Details:
09/01/2023
Complaint that the unit is not reaching proper temperature. No error codes present. Ran diagnostic and all working normal. Adjusted temperature and showed customer how to calibrate temps. on both upper and lower side.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Paxton, MA 01612
Chris B.
Job Details:
09/01/2023
Complaint that the unit is not turning on. Found burnt wires. Replaced part and quoted for a new cord. Installed cord and dryer running normal.; used 1 PT600L (CORD-POWER 6' 4 WIRE) from stock
We serviced a
WHIRLPOOL COOKTOP
Model KCED600GBL01
Near Paxton, MA 01612
Chris B.
Job Details:
09/01/2023
Replaced cooktop glass and test all burners and venting and unit working normal. Customer have knowledge that the job was done carefully using safety blankets and pads and theres no scratches on countertop nor on the cabinet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Mooresville, NC 28117
Vincent O.
Job Details:
09/01/2023
No problem found with unit at this time. Customer complaint of unit not dispensing cubes. Found this due to clumping of ice because of poor seal in freezer door. Frost buildup in freezer indicating poor seal. Checked and verified seal is good now. All functions check ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Matthews, NC 28105
Jeff L.
Job Details:
09/01/2023
Found fresh food bottom door hinge squeaking when opening and shutting the door. I put some zoom spout oil on the hinge and it hushed right up. Opened and shut door several times and no sound at all was present. Unit ran and checked ok(Call complete)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Willington, CT 06279
Amanda R.
Job Details:
09/01/2023
Everything defrosted in Freezer compressor running needs sealed system work ; rqstng P&A on 1 WPW10507886 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS04
Near Ashford, CT 06278
Amanda R.
Job Details:
09/01/2023
Replaced all parts tested operation normal
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Farmington, CT 06032
Ruben C.
Job Details:
09/01/2023
Checked unit found rollers worn replaced with repair kit tested operation normal; used 1 4392065 (Repair kit) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Charlotte, NC 28269
Robert A.
Job Details:
09/01/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Charlotte, NC 28262
Robert A.
Job Details:
09/01/2023
"Cx complaint that the unit door is sitting crooked and there is a buzzing sounds. I inspected the unit to confirm the complaint. I found the door hinge was not secure and the cardboard underneath was sitting crooked causing the noise. I corrected the hinge, leveled the door and corrected the cardboard. I tested the unit, the unit is working as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, NC 28262
Robert A.
Job Details:
09/01/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11261167 CNTRL-ELEC
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS22
Near Charlotte, NC 28278
Robert A.
Job Details:
09/01/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Huntersville, NC 28078
Robert A.
Job Details:
09/01/2023
"Cx complaint that the unit is not washing the dishes. I inspected the unit to confirm the complaint. I found error codes: f7e1 f4e3. I cleared the codes and ran a service cycle, the unit fills and drains but there is no wash action, the motor is no running at all. The unit needs a new sump motor assembly to resolve the issue. I do not have the part on TS. Im ordering the part for the return visit.; ordrng 1 W11665769 (Sump motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Huntersville, NC 28078
Robert A.
Job Details:
09/01/2023
"Cx complaint that the unit makes loud noise while it runs and it imbalances often. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle, all components passed with no issues. The suspension seems good, no extra bouncing after pushing the tub down. I found the rear panel was sitting incorrectly causing a rattling noise, I corrected the position and calibrated the unit and ran manual spin. The unit definitely wobbles with no clothes in it, I removed the top panel during the test. The unit needs new suspension to resolve the issue. Im ordering the part for the return visit.; ordrng 1 W11130362 (Suspension rod)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Huntersville, NC 28078
Robert A.
Job Details:
09/01/2023
"Cx complaint that the unit makes a grinding noise while the basket rotates. I inspected the unit to confirm the complaint. I found error codes: f7e9 f2e1. I ran a service cycle, it completed the cycle however you can clearly hear the noise whenever the basket rotates. I looked under the under and nothing was abnormal. It sounds like there is something stuck between the basket and tub. I attempted to remove the agitator but its seized to the gearcase, I will have to break it to remove it. Im ordering a new agitator to replace the part immediately after removing the old one.; ordrng 1 W11550891 (Agitator)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Charlotte, NC 28226
Jeff L.
Job Details:
09/01/2023
Replaced part ordered by previous tech ran unit thru normal wash cycle unit ran and checked ok(Call complete)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Bristol, CT 06010
Ruben C.
Job Details:
09/01/2023
Checked unit found gearcase making grinding noise and inner basket is off center could not get agitator off ordering gearcase basket splutch and agitator set for two time; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W11513243 (Badket)
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Shrewsbury, MA 01545
Aimee Z.
Job Details:
09/01/2023
No error codesFound the ui blacks out cant cant see anything on the screen and cant start unless unplug to re set.; ordrng 1 W11413567 (User interface)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Worcester, MA 01603
Aimee Z.
Job Details:
09/01/2023
"Installed fan with 5 blade Cust since left saying milk went bad, air flow is better no frost pattern on evap.Fridge over packed Cwa ; dspstn on spec-tagged invntry: 1 WP2315539 EVAP MOTOR"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Worcester, MA 01606
Aimee Z.
Job Details:
09/01/2023
Found fan not running test 3 spliced yellow and blue fan started right up . Used shrink wrap butt connector Wrapped in electrical tapeRan test 4 tested fridge and freezerTook video of fan fridge running
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Sutton, MA 01590
Aimee Z.
Job Details:
09/01/2023
"F0e5 out balance error codes ran diagnostics Found the spin basket stripped ,loose Gear case is stripped, suspension extra bounceWash plate needs to be cut out. And doesnt drain all water; ordrng 1 W11454734 (Gearcase) and 1 W11130362 (Suspension) and 1 W10752719 (Spin basket) and 1 W10752283 (Wash plate) and 1 W10876600 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS04
Near Sutton, MA 01590
Aimee Z.
Job Details:
09/01/2023
Installed fresh food right that was ordered still makes same noise Called tech line spoke to NateReplace center hinge and coupler Ref 7737233034; ordrng 1 W10878115 (Hinge center right) and 1 WPW10505294 (Coupler)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Charlotte, NC 28273
Ryan S.
Job Details:
09/01/2023
"Customer complained during convect bake or bake door and knobs get hot when using oven. Started convect bake 400? took temperature of knobs above door and door. Upon preheat knobs were 80? and oven door was 82? near top. Informed customer metal knobs can get to 131? , metal surface can get to 150? and glass can get to 170? called safety to inform. Safety confirmed finding within temps. Checked temps after talking to safety knobs were 90? and surface was 91? Unit is working as designed. Informed customer to call customer service for any other issues."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Charlotte, NC 28226
Jeff L.
Job Details:
09/01/2023
Found dryer dead upon arrival checked voltage coming into dryer we were good there. Tore dryer down and checked thermal fuse it was bad. The cause was pinched dryer vent flex behind dryer. I replaced fuse put dryer back together ran dryer on regular setting unit ran and checked ok (Call complete); used 1 WP3392519 (Thermal fuse) from stock
We serviced a
GE REFRIGERATOR
Model GNS23GSHBFSS
Near Southwick, MA 01077
Mike K.
Job Details:
09/01/2023
"Icemaker if fr makes ice, but then cubes met and refreeze into one big block in bin.Temp measured at 7 in fr. Doors sealing fine, fan blowing well. Can hear a little rattling from rear of unit. Condenser fan doesnt look to be running full speed, stopped and fan did not start against n until I turned it. Weak fan motor.Quoted for part/labor.. accepted. ; ordrng 1 Wr60x10209 (Conds fan)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Worcester, MA 01606
Chris B.
Job Details:
09/01/2023
Complaint that the unit is banging while in spin cycle. Found unit unleveled and coins lodged in the agitator. Ran diagnostic test and got error codes F0E5 and F0E2. Found bad gear case and leaking oil. Quoted parts and labor but customer will look into another unit. Collected trip fee.