We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
06/28/2024
"Unstacked and replaced main control. Ran diagnostic test and tested heater component,verified operation of heater and can hear it heating. Restocked and verified dryer and washer operating."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
06/28/2024
"Unit is under 1yr wp warranty per service bench. Complaint that freezer was full of frost, not cooling.Rf at 36, fr at 4 on arrival. Frost consistent with door possibly not being closed. Fans/compressor running and good air flow verified"
We serviced a
KENMORE RANGE
Model ="790.74233311"
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
06/28/2024
"Complaint of not lighting, found weak igniter.Quoted for igniter/labor. Accepted . Replaced igniter and verified operation ; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
06/28/2024
"Checked over unit and found fridge leaking water from left side under unit, checked freezer drain an found clear pulled unit out and found water coming from valve found fill hose cracked an spraying water. Cut out crack and used fitting ran water several times and unit is now dry and operating to specs; used 1 WP2300868 (FITTING 5/16-5/16) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near West Springfield, Massachusetts 01089
Chris B.
Job Details:
06/28/2024
Tech was assigned as a helper;
We serviced a
MAYTAG WASHER
Model GTWN4250D0WS
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
06/28/2024
Complaint that the washer is unbalanced and wound jump too much. Found basket lodge on the the frame keeping it from center orbit. Un lodged the basket and all working fine.
We serviced a
WHIRLPOOL DRYER
Model MGDX655DW2
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
06/28/2024
Complaint that the dryer is making loud noises while tumbling. Found bad rollers and belt. Quoted parts and labor. Replaced all part with TS dryer repair kit 4392065. No more noises with new parts. 1yr warranty on parts and labor.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
06/28/2024
"Installed parts listed and cycled thru auto test, all functions test normal."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Enfield, Connecticut 06082
Gary V.
Job Details:
06/28/2024
"Inspected and found tub hub and wash plate from previous order not installed by returning tech. Unit needs parts replaced from original part order, which is the tub hub and wash plate. Will submit estimate and call.; rqstng P&A on 1 W10752283 (Wash plate) and 1 W10324651 (Tub hub)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
06/28/2024
On arrival noticed that vent was still collapsed. Installed user interface and control board. Unit heated and turned without screen fading after parts installation. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
06/28/2024
Complaint unit is warm inside and creating thumping noise. Found that compressor is intermittently cooling. Customer has recording of thumping. Ordering compressor evap fan and inverter box. No error codes in diagnostics. ; ordrng 1 W11455472 (Compressor) and 1 W11733966 (Inverter) and 1 W11455373 (Fan)
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML75011HW2
Near Ellington, Connecticut 06029
Gary V.
Job Details:
06/28/2024
"Inspected and found door latch grinding, needs new door latch, will submit estimate and call.; rqstng P&A on 1 W11449274 (Door latch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
06/28/2024
Customer not home had emergency at hospital had to cancel says she will call us back at a future date.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
06/28/2024
On arrival unit was defrosted completely. Replaced order parts and powered on unit. All components are in working order. Unit is producing proper frost pattern. No other issues at this time.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Marvin, North Carolina 28173
Jonathan J.
Job Details:
06/28/2024
Complaint customer had recording of noise coming from back of fridge. Put unit in test mode 5 and found that compressor was cause of noise normal operation is occurring no loss of cooling or functional issues found. Unit had been cooling properly on arrival and customer had no complaints of cooling issues. No further issues found or observed at this time cannot replace compressor for noise must be functional failure occurring. B.S.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
06/28/2024
Complaint washer machine leaking. Found washer was not leaking due to pressure test. Found that drain pipe for washer is backed up and not draining properly. Customer needs to fix house drain. No other issues found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Ware, Massachusetts 01082
Chris B.
Job Details:
06/28/2024
Replaced gasket and warmed up part to get great seal. Refrigerator working normal.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near West Hartford, Connecticut 06107
Ruben C.
Job Details:
06/28/2024
Replaced manifold and hanger tested operation normal ran cycle normal
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Coventry, Connecticut 06238
Amanda R.
Job Details:
06/28/2024
The left door hinge broken replaced hinge operation normal ; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE and 1 W11712996 RIGHT HINGE
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Coventry, Connecticut 06238
Amanda R.
Job Details:
06/28/2024
"Unit not agitating shifter not shifter correctly replaced shifter still doing the same thing needs new control ; ordrng 1 W11627413 (Control), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Manchester, Connecticut 06042
Amanda R.
Job Details:
06/28/2024
91 error unit not draining replaced drain pump tested it drained ; used 1 W11412291 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model CET9100GQ0
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
06/28/2024
Spring that holds entire tub up broken quoted part and second tech
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
06/28/2024
Complaint that the dishwasher is not turning on. Found breaker tripped GFCI. Ran diagnostic cycle and all tested normal. No error codes present.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
06/28/2024
"Upon arrival customer stated he had warranty. Found warranty was for 3year extended warranty, informed city they will need to call warranty provider , Babcock furniture for extended warranty and make new ticket"
We serviced a
GE WASHER
Model WBVH5300K0WW
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
06/28/2024
Complaint that the unit is not filling up on both hot and cold. Customer mentioned that the home had severe corrosion on the water lines. Quoted for parts and labor. Customer will think if the unit is worth fixing because of age and price.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Hadley, Massachusetts 01035
Chris B.
Job Details:
06/28/2024
Complaint that the fresh food section is not cooling properly. Found good cooling in the freezer side. Found ice buildup on the evaporator side. Quoted parts and labor. Customer will let it defrost manually to see if it sets bad to proper cooling. Collected trip fee.
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ5
Near Lake Wylie, South Carolina 29710
Mitch H.
Job Details:
06/28/2024
Checked and found work light would not turn off. Customer changed bulb without unplugging microwave. Ordering control board. Checked part availability and scheduled return for 7/5 AM ; ordrng 1 W11342846 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
06/28/2024
Removed and replaced temperature selector switch. Tested dryer. Heating and cycling normally. All components operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
06/28/2024
"Pulled refrigerator out. Removed and replaced control. Put back in place. Removed evaporator cover, rechecked coil, defrost heater and connections. All good. Replaced cover, set to proper temperatures. All functions operating properly."
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES0
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
06/28/2024
Replaced parts tested all burners working
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Shrewsbury, Massachusetts 01545
Aimee Z.
Job Details:
06/28/2024
Cust answered door never cancelled call. Wouldnt let me inHe recveided email and call in am never answered calls or Emil to cancel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Shrewsbury, Massachusetts 01545
Aimee Z.
Job Details:
06/28/2024
"Cust stated noisy and dispenser randomly didnt work.Tested dispenser multiple times times worked every time, explained doesnt work with freezer open.I also checked harness which is goodAdvised Cust to call office and send recording to mike at Wrentham office .If need additional parts.Cust said can hear when doors closed when open stopsNo frost build upOrdering evap fan and harness.; ordrng 1 W11559968 (Evap mtr) and 1 W11650660 (Harness), dspstn on spec-tagged invntry: 1 W11645127 DAMPER CNTRL"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Grafton, Massachusetts 01536
Aimee Z.
Job Details:
06/28/2024
"Found out balance loadF7e1 Found not agitating and tub isnt locking up. Checke the actuator is connected to cam. Lifted lid tub moving when agitating Needs Acuator, hub and cam and cap with new suspension rods; rqstng P&A on 1 W10913953 (Acuator) and 1 W10721967 (Cam) and 1 W10528947 (Hub) and 1 W11130362 (Suspension rods)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Grafton, Massachusetts 01519
Aimee Z.
Job Details:
06/28/2024
Installed new latch and drainpump and tested the circulating pumpGood flow of water I Put large towel and was soaked Advised customer to put load half way and do washPut part ordered
We serviced a
FRIGIDAIRE WASHER
Model EIFLS5511W0
Near Medfield, Massachusetts 02052
Aimee Z.
Job Details:
06/28/2024
Need new bellows I drain water and put on spinn Basket is wobbling check belt and pully there goodNeeds spin basket and outer tub 2 man Cost high
We serviced a
KENMORE REFRIGERATOR
Model 795.71604.010
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
06/28/2024
Found the freezer not going into defrost fan is runningStreamed out no continuity at heaterNeeds heater sensor and pcb; ordrng 1 5300JK1005D (Defrost heater) and 1 6615JB2005H (Defrost sensor) and 1 EBR67348005 (Emc)
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Attleboro, Massachusetts 02703
Aimee Z.
Job Details:
06/28/2024
Installed timer and coin same problem Need to call whirlpool tech line when re open Monday Closed ; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model KEBS209BSS00
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
06/28/2024
The upper inner glass broken lower right corner ; ordrng 1 WPW10335920 (Glass)
We serviced a
JENN-AIR WALL OVEN
Model JJW8530DDS
Near Manchester, Connecticut 06042
Jeremy B.
Job Details:
06/28/2024
Installed new hinges door still closing the same way. Needs new receivers and door gasket.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
06/28/2024
Freezer making a rattling noises. Found cover for overload relay rattling. Removed and all checks ok.
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
06/28/2024
Washer not spinning. Found lid lock broken and hanging. Installed new lid lock kit and tested washer now spinning properly.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
06/28/2024
Complaint cannot turn unit off properly. Plastics are degraded to the point it will no longer hold ui in place causing degradation of user interface I replaced user interface tested operation but unit will need plastics and screws to fix. ; ordrng 1 W10884503 (Control panel) and 5 W11233072 (Screws)s
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Smyrna, South Carolina 29743
Mitch H.
Job Details:
06/28/2024
"Checked and tested all high-limits and thermal fuse, all good. Dryer has correct incoming power. Start switch tests good. Found no power out of timer. Ordering timer and knob. Checked part availability and scheduled return for 7/2 PM.; ordrng 1 W11685947 (Timer) and 1 W11708423 (Knob)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Manchester, Connecticut 06042
Jeremy B.
Job Details:
06/28/2024
"Fresh food door gasket not staying in place falls out easy needs new gasket. Freezer door is warped at top and allowing ice build up needs new door and liner and casing filled in with adhesive. ; rqstng P&A on 1 W10636409 (Freezer door) and 1 W10638676 (Fresh food door gasket), ordrng 1 WP482338 (Adhesive)"
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4
Near Plainfield, Connecticut 06374
Amanda R.
Job Details:
06/28/2024
"Complaint that unit going off balance basket hitting cabinet other company replaced suspension still doing it gear case leaking some oil not sure if they replaced with correct suspension because no old parts were left went over loading evenly in basket need to start with replacing suspension rods ; rqstng P&A on 4 DC97-16350T (Dampers)s and 4 DC97-16350S (Dampers)s, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
06/28/2024
"Both sections not cooling properly. Freezer at 30 and fresh food at 45 weak frost pattern. Eds new compressor and control. ; ordrng 1 W11595220 (Control) and 1 W11580057 (Compressor), rqstng P&A on 1 Xtratime (Xtratime)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bolton, Connecticut 06043
Jeremy B.
Job Details:
06/28/2024
Found fresh food evap drain clogged causing water to leak. Cleared drain all checks ok.
We serviced a
FRIGIDAIRE RANGE
Model FGGF305KFB
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
06/28/2024
"Complaint of unit not heating bake or broil, broil igniting fine in testing, bake not lighting, not glowing, was replaced 3 months ago by someone else. Verified 120vac coming to igniter, reading over 3.5M ohm, should be around 60 ohms. Quoted for igniter/labor. Accepted.Replaced bake igniter and tested fine.; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
06/28/2024
Showed customer proper useage all checks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW02
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
06/28/2024
Both sections not cooling. Compressor and fans running. Compressor drawing .4amps slight frost pattern. Needs new compressor and system leak checked. Ordering evap just in case. ; rqstng P&A on 1 W11580057 (Compressor) and 1 W11578004 (Evaporator) and 1 W11504450 (Fitting) and 1 W11506619 (Fitting) and 1 Xtratime (Xtra time)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Columbia, Connecticut 06237
Jeremy B.
Job Details:
06/28/2024
Installed new control damper and tested all checks ok. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ellington, Connecticut 06029
Gary V.
Job Details:
06/28/2024
"Installed all parts listed and ran auto test and cycled fine.; dspstn on spec-tagged invntry: 1 W10324651 HUB 1 W10721967 CAM KIT , 1 W10913953 ACTUATOR , 1 W11239857 BELT , and 1 W11454734 GEARCASE"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
06/28/2024
Replaced sump assy and verified operation
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW2
Near Ludlow, Massachusetts 01056
Mike K.
Job Details:
06/28/2024
E41 and 5E errors in history and testing. Door lock failure and motor communication error.Quoted for control/door lock and labor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near Granby, Massachusetts 01033
Chris B.
Job Details:
06/28/2024
Replaced all parts and ice dispenser working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Granby, Connecticut 06035
Gary V.
Job Details:
06/28/2024
Installed evaporator cover and main control board cycled back on and tested fine.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near West Hartford, Connecticut 06107
Ruben C.
Job Details:
06/28/2024
Checked unit found there is no power at all to unit cust has to remedy this
We serviced a
MAYTAG RANGE
Model MGR5755QDW
Near Hartford, Connecticut 06106
Ruben C.
Job Details:
06/28/2024
Checked unit found ignitor not drawing enough amp cuasing no ignition also found hinges are not good door is hanging too low almost falls and handle broken gave cust estimate for handle ignitor hinges and receptacles cust did not pay for service charge had concession for service charge if cust calls back it would be full total
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Hartford, Connecticut 06114
Ruben C.
Job Details:
06/28/2024
Checked unit not a problem with unit have informed cust hammering from valve cust instruct is fullfilled
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Canton, Connecticut 06019
Ruben C.
Job Details:
06/28/2024
Checked unit found hub worn down labor and part covered under warranty charge for service; used 1 W10528947 (Hub) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
06/28/2024
Customer complain unit had no power upon arrival. Saw unit had bug infestation informed customer warranty was void left call .
We serviced a
KENMORE REFRIGERATOR
Model 795.73055.410
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
06/28/2024
Ice maker stuck in twisted position needs new ice maker ; ordrng 1 AEQ73110210 (Ice maker)
We serviced a
GENERAL ELECTRIC DRYER
Model GFD85ESPN0RS
Near Norfolk, Massachusetts 02056
Aimee Z.
Job Details:
06/27/2024
"Cust complaint sensor dry doesnt work.Ran diagnostics and tested the sensor Found sensor open also needs tune up Bearings, pully and belt.Make thumping noiseAdvised Cust to move cabinet so have room to work; rqstng P&A on 1 WE08X29688 (Sensor) and 4 WE03X10016 (Bearings)s and 1 WE03X29704 (Belt) and 1 WE03X30657 (Idle arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
06/27/2024
Found the freezer has mouse dropping in the freezer behind the defrost tower.Fridge isnt going through frost .Cust buying new American freight or ikea
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Milford, Massachusetts 01757
Aimee Z.
Job Details:
06/27/2024
Found the ice maker drips and the valve is closing all the way.; rqstng P&A on 1 W11578780 (Ice maker freezer) and 1 W11482025 (Water)
We serviced a
LG REFRIGERATOR
Model LFF25860ST
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
06/27/2024
"Clogged evap drain, cleared drain and ice build up. Verified draining fine. Had same job done a year ago according to cs.Collected for labor.. no parts"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
06/27/2024
Complaint that the unit has a bit of a foul smell lately and on the bottom notice some water on the floor. Found bello not secured in place at the back inside will order both parts for approval. Customer asked for Chris to return because of the dog. ; rqstng P&A on 1 W11314648 (Bellow) and 1 W11314649 (Clamp)
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Sturbridge, Massachusetts 01566
Chris B.
Job Details:
06/27/2024
Complaint that the IM is not making ice. Found no water entering the IM found kinked water line. Adjusted line and cycled the IM and all working normal.
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Southbridge, Massachusetts 01550
Chris B.
Job Details:
06/27/2024
Complaint that the unit is making noises while agitating. Found debris under the motor. Removed and cleared the bottom and ran two diagnostic cycles and all tested normal.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Blackstone, Massachusetts 01504
Aimee Z.
Job Details:
06/27/2024
Cust complaint to hot checked error codes noneAdvised to clean vent theres 2 elbows in first 3 feet.Air flow is important Took temp reading 176 ex low drops. To 129Low 186Med 194High 201 Heat is circulating on and offAdvised to have vent clean Theres a company called vent wizards.
We serviced a
SAMSUNG REFRIGERATOR
Model RH25H5611SR/AA
Near Norton, Massachusetts 02766
Aimee Z.
Job Details:
06/27/2024
"Cust stated freezer defrosted , it has recovered since made appt.Checked error codes none and found fan not working in freezer.; rqstng P&A on 1 DA97-08689A (Back panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Webster, Massachusetts 01570
Chris B.
Job Details:
06/27/2024
Replace IM and ran a cycle and it fully turned and called for water. Mentioned to the customer to keep an eye out on the ice.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
06/27/2024
"Returned to install new motor and blower wheel that was ordered. Installed parts and reassembled unit, ran unit to test function unit working as designed with no sounds out of ordinary."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Suffield, Connecticut 06078
Gary V.
Job Details:
06/27/2024
"Installed main control board and attempted to cycle found lid lock broken, replaced lid lock and ran test and cycle through no problems. Everything tested fine.; dspstn on spec-tagged invntry: 1 W11419171 CNTRL-ELEC , used 1 W11394572 () from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Union, Connecticut 06076
Gary V.
Job Details:
06/27/2024
Inspected and found wash pump not running and terminal to the wash pump loose and needs to be replaced. Will submit estimate and call. Ordering control board for back up.; rqstng P&A on 1 W11613479 (Wash pump) and 1 W11697034 (Wire harness) and 1 W11637581 (Main acu)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
06/27/2024
"Returned to install parts ordered, installed new gear case, cam, wash plate, and valve. Ran calibration to control board to new parts. Ran service mode and all functions working as stones with no noises out of ordinary operation."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Columbia, Connecticut 06237
Jeremy B.
Job Details:
06/27/2024
Knob on timer broken. Replaced timer and knob all checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Marlborough, Connecticut 06447
Jeremy B.
Job Details:
06/27/2024
Handle loose. Found loose mounting stud. Tightened stud and handle all checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
06/27/2024
"Customers complaint is refrigerator randomly making abnormal noise. Heard customers video. Toggled fans, compressor and dampers in diag and couldnt duplicate any abnormal noises. Customer to keep an eye on it to see if noise comes back."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
06/27/2024
Customers complaint is washer leaking. Found hot water supply valve leak( took pic) ran a bully sheets cycle and let agitate and drain found no leaks under washer.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Manchester, Connecticut 06040
Jeremy B.
Job Details:
06/27/2024
Washer not powering on or draining. Found broken wire in harness. Replaced harness and ran self test all checks ok. ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
SAMSUNG WASHER
Model WA50T5300AC/US
Near Ellington, Connecticut 06029
Jeremy B.
Job Details:
06/27/2024
Washer giving 4c error code (water supply problem) found cold water screen clogged at valve. Customers shut off valve not securing the water had to shut main off. Cleaned screen basket bouncy will replace suspension. ; rqstng P&A on 4 DC97-16350U (Suspension rods)s
We serviced a
WHIRLPOOL M/W OTR
Model WMH78519LZ00
Near Tolland, Connecticut 06084
Jeremy B.
Job Details:
06/27/2024
Found connection where transformer connects to magnetron arching and sparking and terminal burnt. Replaced all high voltage parts and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11256462 DIODE UNIV
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Vernon, Connecticut 06066
Jeremy B.
Job Details:
06/27/2024
Installed new parts and tested all checks ok.
We serviced a
GE DISHWASHER
Model GDF570SGJ0CC
Near Bolton, Connecticut 06043
Jeremy B.
Job Details:
06/27/2024
Dishwasher not filling. Reset power and it started filling and washing and draining all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS00
Near Bolton, Connecticut 06043
Jeremy B.
Job Details:
06/27/2024
"Wrong led kit ordered. Installed 9 of the single ones out of kit but needs the cluster of 3 leds. Will reorder. ; ordrng 1 W11683244 (Led kit), dspstn on spec-tagged invntry: 1 W11683242 LED MODULE CHROME (12 LED"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF06
Near Somers, Connecticut 06071
Gary V.
Job Details:
06/27/2024
"Inspected and found broken ice maker, replaced with new ice maker and cycled and filled with water. Please allow 24-48 hours for ice production.; used 1 W10882923 (ICE MAKER) from stock"
We serviced a
GE MICROWAVE OVEN
Model JVM1340WW002
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
06/27/2024
"Inspected and found broken door switch, quoted and they will call."
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Springfield, Massachusetts 01109
Gary V.
Job Details:
06/27/2024
"Inspected and found loose connection at terminal block and tightened, cycled back on and tested fine."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Avon, Connecticut 06001
Ruben C.
Job Details:
06/27/2024
Replaced control ran diagnostics auto test went through no issues getting both water draining normal agitate and spin normal
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ0
Near Avon, Connecticut 06001
Ruben C.
Job Details:
06/27/2024
"Checked unit found unit getting a stuck key error ordering console will replace motor on next trip left motor with cust motor is under warranty; ordrng 1 W11395600 (Console), dspstn on spec-tagged invntry: 1 WPW10591570 MOTOR/SUMP"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Avon, Connecticut 06001
Ruben C.
Job Details:
06/27/2024
Checked unit had error code for actuator after replacing control f7e1 in automatic test would work ok but not on its own replaced actuator tested operation normal ran cycle till it went to wash was not doing it before ; used 1 W10913953 (Actuator) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF5A
Near Windsor Locks, Connecticut 06096
Ruben C.
Job Details:
06/27/2024
Checked unit found unit leaking water valve connection charged for part and additional labor; ordrng 1 242252702 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Windsor, Connecticut 06095
Ruben C.
Job Details:
06/27/2024
Checked unit ran diagnostics would not agitate found actuator faulty replaced actuator tested operation normal ran diagnostics normal; used 1 W10913953 (Actuatoe) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
06/27/2024
"Customer complained unit shut off before drain spin, but would go into drain spin in its own mode, /founf f8e1 error, ran service mode and all functions working . Cold /hot valves working and no sediment in filters. Drain pump working, pressure hose in place and no holes or cuts in it. Ran quick was on cold water. Ordering control board due to pressure sensor issue . Control no longer available, called Lisa to Confirm. Informed customer unit can not be repaired due to part no longer available. Informed customer warranty con will reach out to him in the near future. ; rqstng P&A on 1 W11040850 (Control board)"
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
06/27/2024
"Took back panel off on arrival and found bolt broken off in tub. Installed new tub, rotor, stator, hardware for stator, and rotor/stator bolt. Tested unit and calibrated unit. Found that heater was leaking slightly from factory. Tightened down heater and tested and calibrated again. Left all old parts with customer. Unit tested fine with no leaks. No other issues at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
06/27/2024
Dishwasher was full of water on arrival. Tested drain pump and found that it was locked up. Extracted water and found fabric and toothpick jammed in drain pump. Tested drain pump after extracting pieces and drain pump tested fine. Adjusters on top rack were broker and requested to be replaced. Replaced adjusters and tested top rack. Everything locked into place and slid in and out properly. Customer declined repair on dispenser. Chose to use work around instead. ; used 1 W10712395 (ADJUSTER) from stock
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS05
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
06/27/2024
Complaint front right wont stop clicking. Taking a long time to ignite. Center burner incomplete burn causing gas smell. No leaks. Found that cast iron burner caps were switched. Center cap was where the front right was supposed to be. Switched burner caps back to where they were supposed to be. Found that ignitor was also bent. Customer did not want to repair ignitor. No other issues found.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
06/27/2024
Complaint freezer not working. Freezer not cooling at all on arrival. Fridge is also starting to not cool properly. Tested 3 way valve and it sounded louder than usual. Also ball of ice was located on freezer evaporator. Temperature in freezer is 15 degrees. Hardly any ice being made. ; ordrng 1 W11578031 (Compressor) and 1 W11567406 (Evaporator ff) and 1 W11109499 (Drier) and 1 W11565768 (Evaporator fr) and 1 W11574310 (3 way valve)
We serviced a
SAMSUNG MW/OVEN COMBO
Model NQ70M6650DG/AA
Near Ashford, Connecticut 06278
Amanda R.
Job Details:
06/27/2024
Wrong control missing connector ; ordrng 1 De92-04045c (Control)