We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Hampton, Connecticut 06247
Amanda R.
Job Details:
11/04/2024
Not draining propellor broken in drain pump quoted for new drain pump
We serviced a
GENERAL ELECTRIC WASHER
Model GFD55ESSNWW
Near Palmer, Massachusetts 01069
Chris B.
Job Details:
11/04/2024
Complaint that the dryer would stop cycling a mid way after two load. Verified venting and all clear. Found bad Thermistor out of range. Will order parts for return visit. ; rqstng P&A on 1 WE04X29714 (Thermistor) and 1 WE04X10190 (Thermostat) and 1 WE04X29793 (High Limit) and 1 WE04X29792 (Thermistat Backup)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Enfield, Connecticut 06082
Gary V.
Job Details:
11/04/2024
Customer said unit is working when I called. Shes canceling for now. Will call back if problem persists.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW02
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
11/04/2024
Checked unit found door was not sealing properly missing washers installed washers and heated gasket unit is sealing normally; used 2 WP488881 (WASHER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
11/04/2024
"Inspected and found improper cooling and found ice ball on evaporator, compressor shutting down on overload, unit needs compressor replaced. Will submit estimate and call.; rqstng P&A on 1 WPW10507886 (Compressor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL1
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
11/04/2024
"Installed new ui harness and cycled, tested fine."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Tolland, Connecticut 06084
Gary V.
Job Details:
11/04/2024
"Arrived and found the new drum that was previously ordered and installed was damaged from previous visit (took pics of damaged drum) and a new drum was never reordered, installed bulkhead and will order another drum and customer will call when it arrives.; rqstng P&A on 1 W10545923 (Inner drum)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
11/04/2024
Checked unit found door seal stretched replaced door seal tested operation normal ran cycle normal panel has rust at bottom direct cust to talk with whirpool; used 1 W11483553 (GASKET) from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Killingly, Connecticut 06239
Amanda R.
Job Details:
11/04/2024
Unit not shifting F7e1 error actuator connector wasnt plugged in plugged in tested operation normal
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
11/04/2024
"Inspected and found suspension rods worn out, quoted and they will call."
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
11/04/2024
"I replaced use interface tested operations of ovens. Everything is preheating fine, and operating normally. No further issues found with oven at this time or lower oven. Either both ovens preheating fine baking first of elements as unit has never been used before."
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
11/04/2024
I replaced gear case shield and agitator tested operation. No further issues found with washing machine at this time. No abnormal noises heard from washing machine either at this time. All operations are working normally as of right now. Performed a control board calibration procedure before departure. Installed hub and cam kit. I left with customer last visit
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW10
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
11/04/2024
Complaint Fraser making loud the entire time its running. I found noise caused by vibrational noise coming from copper line set suction tube touching back panel of compressor cover. Adjusted tubing and cover tested operations. No further issues found no abnormal noises unit now working quietly.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Windsor, Connecticut 06095
Gary V.
Job Details:
11/04/2024
"Installed parts listed and cycled, tested fine. Venting needs to be cleaned and informed customer."
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSG244LS2
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
11/04/2024
"Inspected and found hinge broken and replaced with new, tested fine.; dspstn on spec-tagged invntry: 1 W11712995 LEFT HINGE and 1 W11712996 RIGHT HINGE"
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAW1
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
11/04/2024
"Installed parts listed and cycled, tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Weddington, North Carolina 28104
Jonathan J.
Job Details:
11/04/2024
Complaint beeps sounds like its running I found error code f8e4 only code in diagnostics over flow float switch open. Customer stated she had to hold door closed to run a cycle the other day then after use is when noise issue occured. Door is closing fine for me no leaking or over sudsing occurring in diagnostics I drained overflow pan that was half full of water inspected door gasket no issues found ran normal cycle no leaking occurring.
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, North Carolina 28226
Jonathan J.
Job Details:
11/04/2024
"Complaint moisture condensation forming on top of the door when baking specific liquid foods, high moisture foods, casseroles, etc I found vent is where the steam is coming from forming on top of door panel. Unit is engineered this way can alter the engineering or design of the product. Advise customer to use convection, oven function and cover foods. Per Whirlpool Techline. 7740248220 file number we cannot alter or change the design of the product."
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Charlotte, North Carolina 28226
Jonathan J.
Job Details:
11/04/2024
I replaced all previously ordered parts tested operations filter is going in and out easily able to remove. No further issues found with refrigerator at this time.
We serviced a
GE RANGE
Model JB655YKBFS
Near Hickory Grove, South Carolina 29717
Mitch H.
Job Details:
11/04/2024
Tested and found inner section of right front dual burner not working. Requesting P&A for element and infinite switch. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 WB30T10130 (Burner) and 1 WB24X25013 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EW0
Near Gastonia, North Carolina 28052
Mitch H.
Job Details:
11/04/2024
"Removed oven door. Disassembled, replaced trim parts and hinges. Reassembled and reinstalled door. All operating properly."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS02
Near Clover, South Carolina 29710
Mitch H.
Job Details:
11/04/2024
"Checked and found neither bake or broil working in lower oven. Entered diagnostics, found F6E4 error. Requesting P&A for console and control boards. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11297709 (Console) and 1 W11261167 (Control) and 1 W11261169 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Clover, South Carolina 29710
Mitch H.
Job Details:
11/04/2024
"Removed console, when I removed control found that washer has a roach infestation. Advised customer that warranty would not cover repair due to infestation. Quoted customer for repair and advised her that there would be no warranty. Customer approved repair. Replaced control, ran control calibration, all functions tested good and operating properly. Collected full amount in cash. Core for 33665176 not obtained because Added core charge to ticket and collected. Not returning due to roaches."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
11/04/2024
"Pulled oven from wall. Disassembled,removed and replaced magnetron and inverter. Reassembled, tested, microwave heating and operating properly. Reinstalled in wall, retested, operating properly."
We serviced a
GENERAL ELECTRIC WASHER
Model PTW900BPT0RS
Near Killingly, Connecticut 06239
Amanda R.
Job Details:
11/04/2024
Complaint that randomly unit will shut down and leave water in unit Ui interface switching settings on its own needs new controls ; rqstng P&A on 1 WH22X34178 (Ui) and 1 WH22X37297 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near York, South Carolina 29745
Mitch H.
Job Details:
11/04/2024
Checked and found that plug was almost completely out of outlet under sink. Pushed plug completely in and made sure it was seated fully. Dishwasher now powering on and operating properly.
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Milford, Massachusetts 01757
Aimee
Job Details:
11/04/2024
Installed motor found out in spin nothing no spin.Took belt off motor powers when drain pump is on and shuts off. Checked fault 68 error Called tech Trever line had me run through diagnostics And re code for 2.Re ran agitation and spin spins with belt off 2 rotation then stopsTrever used Case 14546965 no further parts none repairable37838
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AB4
Near Holliston, Massachusetts 01746
Aimee
Job Details:
11/04/2024
"Found the augar is just spinning the bar arm stripped .Needs augar and bar Also I dropped the top small bin freezer drawer Realize not covered will pay for.; ordrng 1 5304536367 (Top bin freezer door), rqstng P&A on 1 5304526014 (Agar), ordrng 1 241726501 (Bar), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
11/04/2024
Replaced u/I and thermistors in rf and fr
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG/AA 51
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
11/04/2024
Replaced control and compressor not running. I domaines to customer would also need compressor. Gave quote for compressor/drier/labor r600a unit.Saved quote and cs to think on it.; ordrng 1 NF54M5151ARASH (Compressor) and 1 DA81-06006A (Drier)
We serviced a
WHIRLPOOL DRYER
Model WED8620HW2
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
11/04/2024
"Replaced u/i and harness, tests fine on timed dry, heating is cycling properly l.Retook photo of receipt, shows invoice date is 8/7/2024"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF4
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
11/04/2024
"Cs has had another company out they replaced the rf tower, thermistor and control. Continuous complaints of temperatures. Measured 49 mid shelf rf and -2 degrees n freezer set for 37 and 0. Verified freezer fan running. Both icemaker are making ice fine, bins full.Found evap clogged with frost. Lower section has defrosted fine but upper section is blocking air flow.Steamed clear evap. Unit went into defrost and working properly. Instructed it could take 24 hours for temps to balance out"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near York, South Carolina 29745
Mitch H.
Job Details:
11/04/2024
"Pulled oven out, removed back. Found that there is a roach infestation in control board and console. Advised customer that warranty will not cover due to infestation. Reinstalled back and put range back in place. No repair can be done."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
11/04/2024
Replaced control and panel tested operation normal ran diagnostics normal tested operation normal washing and draining normally
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
11/04/2024
Checked unit found door latch broken also could not get into diagnostics ordering latch control and harness; ordrng 1 W11643701 (Harness) and 1 W11627413 (Control) and 1 W11670519 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW00
Near Mansfield, Connecticut 06250
Jeremy B.
Job Details:
11/04/2024
Not cooking at all. Compressor very hot and tripping off on overload. Found sealed system empty. Called tech support and documented history of sealed system problems. Recommend pressurizing with 250psi of nitrogen and then fix leak then replace compressor. Leak checked and checked all joints with soap bubbles and found no leaks but loosing pressure slowly. Leak in cabinet. Refrigerator not repairable was given this SR#7740243808
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Hebron, Connecticut 06231
Jeremy B.
Job Details:
11/04/2024
Cloths coming out hot. Found Hot and cold supply lines reversed. Swapped hoses and then ran self test all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Simsbury, Connecticut 06070
Ruben C.
Job Details:
11/04/2024
Checked unit found light module in ref unresponsive gave cust estimate for light module have informed cust has 7 days to decide
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
11/04/2024
Oven not heating propane randomly giving F3 error code. Tested bake at 350 and oven heated. Broil and bake element good. Needs service kit and pins in harness changed/modified. ; ordrng 1 W11679879. (Service kit) and 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNB05
Near Bloomfield, Connecticut 06002
Ruben C.
Job Details:
11/04/2024
Checked unit comp is seizing up shuts off when hot gave cust estimate for comp sealed system informed cust has 7 days
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
11/04/2024
Checked unit found no frost build up on evap coil comp is operating hot ordering evap and comp parts and labor covered. Collecting service charge; ordrng 1 WP2188822 (Evap) and 1 W10233960 (Comp)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Newington, Connecticut 06111
Ruben C.
Job Details:
11/04/2024
Checked unit found wash motor open winding cuasing no wash replaced wash motor assy tested operation normal ran diagnostics normal washing and draining normally; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Southington, Connecticut 06489
Ruben C.
Job Details:
11/04/2024
Checked unit ran diagnostics normal no error codes in memory ran cycle normal informed cust on loading
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
11/04/2024
Washer takes too long to wash and cloths still wet at the end. Found supply valve partially open. Causing poor flow. Turned all the way on then ran calibration on control then self test all checks ok.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
11/04/2024
Key pad shorted keeps giving stuck key error. Needs keypad; rqstng P&A on 1 W11029431 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS01
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
11/04/2024
Defrost drain clogged causing water to leak. Cleared away ice and cleared drain tube al checks ok.
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRW01
Near Mansfield, Massachusetts 02048
Aimee
Job Details:
11/04/2024
"Found the freezer not going into defrost .Ran test one to test defrost no power through defrost term Replaced control because had needs ne terminator ; ordrng 1 W11260592 (Harness), used 1 W10503278 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/04/2024
Added correct model/serial number
We serviced a
KITCHENAID COOKTOP
Model KSEG950ESS2
Near Springfield, Massachusetts 01151
Chris B.
Job Details:
11/04/2024
Complaint that the touch panel display would turn off from time to time. Ran bake cycle when @ 230* all working normal. @ 360 some keys from the left didnt respond as easy as the right side keys. Blower running normal. Oven reached proper temp. The display did flicker when oven was hot. Will put in part for approval ; rqstng P&A on 1 W10915815 (Touch Control Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS12
Near York, South Carolina 29745
Mitch H.
Job Details:
11/04/2024
"Found condensation on flipper mullion. Checked settings and found Humidity control off. Turned on, mullion heater now working. Advised customer that this setting should be on to prevent moisture on mullion."
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Vernon, Connecticut 06066
Gary V.
Job Details:
11/04/2024
"Installed new harness and cycled, tested fine."
We serviced a
WHIIRLPOOL WASHER
Model WTW6800WW1
Near Brockton, Massachusetts 02302
Aimee
Job Details:
11/04/2024
F51 found the tub lock up Cant spin needs bearing rotor and stator Advised customer to buy new
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
11/04/2024
Complaint that the dryer is not drying properly. Found unit with multiple issues. Quoted for parts and labor with possible of extra parts and extra labor due to condition of the dryer. Customer decided not to put that amount into it. Collected trip fee.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Chicopee, Massachusetts 01020
Chris B.
Job Details:
11/04/2024
Complaint that the ice maker is not making full ice. Found poor water flow on the external line. Customer will have the water valve line serviced. IM working normal. No issues found with the unit.
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
11/04/2024
"F5e2, f2e1 lid lock, still Conley, verified lid lock not operating, keys all work so likely from being held too long. Quoted for lock/labor approved. Replaced lid lock and tests fine.; used 1 W10810403 (DOOR LOCK) from stock"
We serviced a
GE WASHER
Model Gfw550ssn2ww
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
11/04/2024
"Unit Will not turn on. Customer had put a new head on plug. Verified continuity to control, verified 120vac. Disconnect I/i and relays click on control. Quoted for u/i and control, may only need u/i. Collected for service call only"
We serviced a
WHIRLPOOL DRYER
Model WED8500DW3
Near Charlotte, North Carolina 28226
Jonathan J.
Job Details:
11/04/2024
"I found dry belt was installed. Upside down rubber was not against the belt slightly twisted as well. I reinstalled drive belt properly tested operations no additional issues found with dryer at this time. I did however, find that touchscreen. is starting to phase out not functioning properly. LED display is also failing and I did find the drive motor does have a slight tick to the motor verified the motor belt uninstalled Customer declined, user interface and drive motor replacement today"
We serviced a
JENN-AIR ICE MACHINE
Model JUIFN15HX01
Near Charlotte, North Carolina 28270
Jonathan J.
Job Details:
11/04/2024
Complaint not making ice icemaker inside is hot. I found reason unit is not making ice as water filter is completely clogged barely dribbling any water through. I removed water filter and discovered unit is making ice perfectly fine now. No further issues found with icemaker at this time water that came out of the filter was yellow and white floating debris inside of it. No additional
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Sterling, Connecticut 06377
Amanda R.
Job Details:
11/04/2024
Complaint that units drain hose is knocking against back panel explained that can happen need to secure hose
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Hebron, Connecticut 06248
Jeremy B.
Job Details:
11/04/2024
Washer making an abnormal clicking noise and oil dripping from Gearcase. Requesting auto on parts. ; rqstng P&A on 1 W11393685 (Gearcase) and 1 W10734521 (Clutch) and 1 W11550891 (Agitator) and 1 W11260238 (Rotor) and 1 Xtratime (Xtra time)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/04/2024
"Unit not starting , cs thinks it is the door lock. Tested and found it not draining. Broken wire to drain pump, harness not in truck stock. Repaired wire and unit working properly. Customer to monitor.-"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near South Hadley, Massachusetts 01075
Chris B.
Job Details:
11/04/2024
Complaint that the dishwasher is not cleaning the dishes properly. Found error code F7E1; rqstng P&A on 1 WPW10463906 (Screen) and 1 WPW10545278 (Drain Hose) and 1 W10876537 (Drain Pump) and 1 WPW10491331 (Lower Wash Arm) and 1 WPW10448645 (Upper Wash Arm) and 1 WPW10327455 (Spray Arm) and 1 WP3400918 (Retainer Clip) and 1 8269144A (Drain Hose)
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, North Carolina 28270
Jonathan J.
Job Details:
11/04/2024
"Found f3e3 error code. Meet probe or harness or user interface failure or control per technical manual sheet. Im ordering all controls meat probe, and harnesses. plastic start buttons did not fix anything. Office to call customer when all parts come in. Oven is airing out, unable to enter diagnostics menu fully as soon as power is supplied. I attempted to unplug Meet probe no change.; ordrng 2 W11492302 (Control ui)s and 1 W11398684 (Power max control) and 1 W11317945 (Expansion control) and 1 8186589 (Meat probe w harness) and 1 W11200302 (Harness) and 1 W11317786 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Enfield, Connecticut 06082
Mike K.
Job Details:
11/02/2024
"Unit is under 1yr wp warranty per service bench. Cs said he was getting an f9e1 error and had attempted to solve, remove bing back drain line.Unit has drain hose connecting the larger pvc pipe and going up to ceiling and crossing room before going back down. This set up will have a lot of back pressure and a large amount of back flow into unit. Drain n his was detached as was hot water supply. Reattached and hot water supply leaks, need new water supply hose not covered by warranty. I as going to replace pump but ordered pump is incorrect, two motor instead of single with an unlocked outlet.Found stock in original pump drain trap. Customer replaced hoses and contact if still having issue.; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS5
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
11/02/2024
"Unit is under 1yr wp warranty per service bench. Complaint of burners not going low enough when set to low, adjusted burners down and showed cs them working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
11/02/2024
"Unit making noise when agitating. Ran diagnostic cycle and Found source being the clutch assy. Replaced clutch and belt and ran diagnostic cycle again and ran smoothly with no abnormal noises; used 1 W11239857 (BELT), and 1 W10721967 (CAM KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Springfield, Massachusetts 01108
Mike K.
Job Details:
11/02/2024
"F7e4, f6e3 basket re-engagement error, control communication error. Cleared history and ran diagnostic cycle. Completed fine.Ran quick wash and unit went between slow spin and agitate several times, never added to Ayer and then to wash complete, same errors as n history after erase by them previously. Cleared and ran normal cycle, same thing and this time with just the f7e4. Cleared. Basket spinning freely and did switch between agitate and spin fine in diagnostic and was switching during sensing error n both cycles tested.Lower unit inspection shows the gear case assy leaking oil. Unit would require new gear case assy, shifter, Washplate/screw. And with communication error a control and possibly user interface control.As just control, gear case and labor was over $1k customer denied repair. Collected for service call only."
We serviced a
LG RANGE
Model LREL6323S/01
Near Springfield, Massachusetts 01151
Mike K.
Job Details:
11/02/2024
"Controller part ordered does not include the actual control board, just the plastic front. Office to research proper part.Replaced switch and still both parts of element on on both single and dual selected. Replaced element and working properly.Office to look up control, burners operating fine; ordrng 1 Unknown (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
11/02/2024
"Unit is under 1yr wp warranty per service bench. Making noise while operating, found debris in blower assy, cleared and running smoothly"
We serviced a
ELECTROLUX DRYER
Model eimed55iiw2
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
11/02/2024
"E64 error which is a heating issue, found top of triple element open, fuses continuity checked good. Verified receipt n timed dry high heat, lower to elements heating, voltage at third element but not heating.Quoted for heating element/labor. Denied. Collected for service call only"
We serviced a
SAMSUNG WASHER
Model WF45T6000AW/A5
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
11/02/2024
"Complaint of leaking. Unit upstairs, ran unit twice once on quick wash, once on heavy duty filled and went into agitate fine. Cancelled and ran spin and drained fine. Did so with top off and lifting unit to look under unit, no leaks or signs of leaking. No holes in boot or drain hose. Water lines and drain not leaking. Ran rinse nose and spin cycle, also no leaks.Collected for service call only at m cash"
We serviced a
JENN-AIR RANGE
Model JDRP548WP02
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
11/01/2024
Replaced the lower right relay board installed Ui not all functions working on display cancel oven dosent work part defective need to reorder complaint that Ui wont always work when starting customer has to reset power to make it work ; rqstng P&A on 1 Wpw10464534 (Ui)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM00
Near Hartford, Connecticut 06105
Chuck M.
Job Details:
11/01/2024
Customer complaint is that freezer temperature was at approximately 25 degrees. Arrived and found unit operating normal. Found frost on ice and a small amount on back panel and on side of ice maker indicating door was not closed completely. Arranged food in basket so it is not interfering with door closing properly. Unit was possibly in a defrost. Unit checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bloomfield, Connecticut 06002
Chuck M.
Job Details:
11/01/2024
Customer complaint is that refrigerator door handle was loose. Tighten and secured. Ice container is broken. Took pic. Ordered ice container. ; ordrng 1 W10850492 (container)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334DSS0
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
11/01/2024
"Complaint that the dishwasher is not washing correctly and soap pods are not fully dissolved. Found error codes F6E4 and F7E1. Found bad floater housing causing floater pin not to engage switch. ; ordrng 1 W10873429 (Base) and 1 WP8531743 (Seal) and 1 WPW10195038 (Nut) and 1 WPW10195036 (Floater), dspstn on spec-tagged invntry: 1 WPW10455261 MOTOR/SUMP"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Springfield, Massachusetts 01129
Chris B.
Job Details:
11/01/2024
Complaint that the glass on the door came off. Gals is unglued from the frame and wont fall back in its place. Will order parts for a return visit.; ordrng 1 W11620722 (Glass Outer) and 1 W11178521 (Name Plate)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Milford, Massachusetts 01757
Aimee
Job Details:
11/01/2024
"Third time company been at house for noisy fan freezerCust ice melting ran the fan test ice box didnt come on But also found the harness in the left draw broken , which control any thing low voltage The freezer not going into defrost put mode in long defrost Also found on p2 7 no voltage to heater in freezerElement is good Needs harness,control, ui, fansMight be all from harness replace first; rqstng P&A on 1 W11249952 (Fan and harness) and 1 WPW10675033 (Control) and 1 W11330971 (Ui) and 1 W11170612 (Harness draw) and 1 W10846539 (Fan ice box)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Marlborough, Connecticut 06447
Jeremy B.
Job Details:
11/01/2024
Customers complaint is there is a gap between drawers and glass shelf and does not lining up. Took pictures called tech support and al are within specs was given this SR#7740234107
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near Simsbury, Connecticut 06092
Chuck M.
Job Details:
11/01/2024
Customer complaint is that refrigerator fluctuates in temperature between 32 and 44 degrees inconsistently. Measured temperature in FF section and got 33 degrees. Control set at 4. Recommended. Replaced control from truck stock but it would not accept program code 28. Ordered control. ; ordrng 1 W11524469 (refer elect cont brd)
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near West Hartford, Connecticut 06117
Chuck M.
Job Details:
11/01/2024
"Replaced agitator, cam and belt. Tested washer and it checked ok."
We serviced a
WHIRLPOOL WASHER
Model MVWB755DW0
Near South Windsor, Connecticut 06074
Amanda R.
Job Details:
11/01/2024
"F6e2 error Ui wont power on enters diagnostics mode ordering both controls ; rqstng P&A on 1 W10914560 (Console) and 1 W10812424 (Control), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
11/01/2024
Customer ran this morning and didnt leak 8/4 9/2 unit has been leaking randomly in drip tray over sudsing occurring recommended changing soap and wiping access when filling rinse aid cleaning filter and running cleaning cycle once a month
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB2
Near Salisbury, North Carolina 28146
Jenn F.
Job Details:
11/01/2024
Replaced sump assembly and control board. Ran diagnostics. Unit tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near York, South Carolina 29745
Mitch H.
Job Details:
11/01/2024
"Disassembled inner parts and removed ice box. Removed and replaced heater. Reinstalled and reassembled. Ran diagnostics tests 56, 57 and 58 for ice maker and heater, all tested good. Ran valve test 45, valve activated and filled correctly. All tests passed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
11/01/2024
Found and cleared F4 E3 E1 error codes from diagnostics history replaced motor sump assembly ran diagnostic cycle again no issues found With dishwasher at this time. All operations are working properly and no leaking occurring.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
11/01/2024
Turn to install new control board and capacitor ran unit through quick wash. Unit went past rinse function/steo. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVBL5
Near Weddington, North Carolina 28104
Jonathan J.
Job Details:
11/01/2024
Two point water out of the door interior of fridge unit hammers pulse states unit has not made ice for over a year either. I found icemaker has failed causing it to not make ice. I found water hammer issue was caused by water inlet valve and also high water pressure. I tested operations no further issues found after replacing water inlet valve. Everything is now working proper.; used 1 W10884390 (ICE MAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Franklin, Massachusetts 02038
Aimee
Job Details:
11/01/2024
No cool fridge or freezer Plugged into amp probe running at 8 ampsCompressor is hot fans all running No frost pattern Advised Cust to whirlpool Or call contract company needs sealed system tech To replace compressor
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE05
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
11/01/2024
"Complaint moisture developing on Mullion strip heater moisture has leaked onto door panel causing damage to door panel to occur. Found complaint true I inspected all door gaskets all door gaskets are functional and no leaks occurring that I could find. I set in diagnostics test number 9 , sub set setting to 1 vertical mullion heater to permanently on. Jenn air tech line file number tech line advised proper venting for top section of unit so it can breath air properly as well as what has been done with test 9 file number 7740236202."
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
11/01/2024
Complaint ui indicator light is not moving on a normal cycle with no clothing in it past wet runs for hrs door is hard to open close moves whole machine. I ran washing machine for about 20 minutes and LED indicator light still stayed on wet with no laundry in dryer. Ordering main control office to call customer when part comes in part is special order.; ordrng 1 W11728011 (Control)
We serviced a
JENN-AIR OVEN
Model JJW2727DS03
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
11/01/2024
Complaint last technician who installed the part never test was in and out in less than 10 minutes lower oven will not heat lower oven. Will not do anything when lower oven light is pressed upper oven light turns on when upper oven light is pressed. Nothing works when upper oven is trying to be preheated. Nothing works. Found unit was programmed for the wrong model number was programmed for a single oven only. Not a double oven. I reprogrammed control board user interface to proper model number.tested operations of both ovens. Everything is now working properly.
We serviced a
JENN-AIR BUILT-IN M/W
Model JMDFS30HL01
Near Charlotte, North Carolina 28209
Mitch H.
Job Details:
11/01/2024
"Tested and found that microwave is heating intermittently. Right side interlock not always engaging and door not latching properly. Per service pointer W11646951, ordering latch kit. Requesting extra time to remove, repair and reinstall. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11685626 (Latch kit) and 1 2Xtime (2X time)"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Charlotte, North Carolina 28209
Mitch H.
Job Details:
11/01/2024
"Removed burners and using bubble solution tested at orifices. On right and left front burners found slight formation of bubbles. Very small but there. Checked center burners, no bubbling or other issues. Ordering left and right side manifolds. Checked part availability and scheduled return for 11/11 AM. Requesting extra time for repair.; ordrng 1 W11381267 (Left manifold) and 1 W11378578 (Right manifold) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS2
Near Charlotte, North Carolina 28210
Mitch H.
Job Details:
11/01/2024
Tested and found flame dropping out on bake but gas still being sent to burner. Needs gas valve and bake igniter. Quoted customer for repair and saved estimate. Customer declined repair.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JB01
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
11/01/2024
Units fan dosent work on low speed not coming on when heating ; ordrng 1 W11441128 (Fan) and 1 W11552021 (Control)
We serviced a
MAYTAG OVEN
Model MEW9627FZ21
Near Bolton, Connecticut 06043
Amanda R.
Job Details:
11/01/2024
F5e1 latch not operating F3e1 shorted sensor lower f3e0 upper sensor shorted f1e1 upper rtd uncalibrated lower door latch stuck in locked position threw f1e1 error upper oven working needs new control ; rqstng P&A on 1 W11132456 (Latch) and 2 W11346074 (Sensor)s and 1 W11598232 (Control)
We serviced a
JENN-AIR RANGE
Model JDRP430WP01
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
11/01/2024
Installed new hinges. Door now closing properly.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
11/01/2024
Washer not completing cycle. Found d F8E1(long/nonfill) found cold water screen clogged. Cleaned and tested all checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
11/01/2024
"Installed new control and tested dishwasher still draining and filling at the same time and tub never fills. Tried replacing motor sump assy again but still doing same thing. Will order new main harness. Turbidity sensor and control panel. ; rqstng P&A on 1 W11568793 (Harness) and 1 W11416457 (Console) and 1 W11410464 (Sensor), used 1 W11416362 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW05
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
11/01/2024
"Inspected and found unit not level causing door to not close properly, adjusted and tested fine."