Service History 273

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQA

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/31/2024

"Complaint not ringing out clothing, clothing still soaking wet at the end of the cycle. I found F7 E1 error code and diagnostics fault history I found washing machine will agitate with no issues fast agitate, slow agitate. When I place washing machine into spin mode, unit will spin fast and then start to slow down and then come to complete stop all lights will start flashing on console and then have to unplug unit I found capacitor is that half of what it should be 50 ?F measuring 38 ?F I also found using a tester capacitor that the control board is still cutting out. Unit will need main control board and capacitor to fix capacitor has evidence of leaking white powdery substance on case of capacitor customer declined repair today is going to replace washing machine ."

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW1

Near Monson, Massachusetts 01057

Gary V.

Job Details: 07/30/2024

Arrived and tried to establish warranty and form of payment due to being out of labor warranty. Spoke with Customer over phone and they said they didnt have any form of payment.

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSG/AA03

Near Warren, Massachusetts 01083

Gary V.

Job Details: 07/30/2024

"Installed compressor and filter drier and pressurized system and found condenser coil rotted and system with water damage, unit needs entire sealed system replaced and needs second man to lift refrigerator to get condenser coil out.; rqstng P&A on 1 Da97-11491a (Condenser coil) and 1 Da96-00843c (Ff evap) and 1 Da96-00842c (Evap), dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV , states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Woodstock, Connecticut 06281

Amanda R.

Job Details: 07/30/2024

Hitting cabinet in spin suspension bad quoted

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Windsor, Connecticut 06095

Jeremy B.

Job Details: 07/30/2024

"Customers complaint is washer making loud noise. Ran factory diagnostics and found cam not fully disengaging causing loose noise. Replaced cam and actuator. Ran calibration and then factory test again and all checks ok. ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Windsor, Connecticut 06095

Jeremy B.

Job Details: 07/30/2024

Door on water filter housing came off. Was able to reinstall and change filter. The ice bucket is cracked at bottom causing ice to fall out. The icemaker intermittently making ice needs new. Requesting authorization in parts. ; rqstng P&A on 1 WPW10558424 (Ice bin) and 1 W11546935 (Icemaker)

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GFE26JYMNFFS

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 07/30/2024

"Checked over unit and found both sections not cooling found fridge reading 50 degrees and freezer reading 15 removed evaporator cover and checked frost pattern found unit was in a defrost cycle, waited for unit to come back on and machine started to frost over evap with a light frost. Checked compressor due to noisy and found super hot could not keep ur hand on it found drawing 8 amps but pulling heat threw condenser. Checked thermistors for fridge and freezer and found reading all over due to warm temps. Unit will need new compressor kit, drier and process stub also thermistor for fridge section. Parts tentative p/a ; ordrng 1 WR87X10224 (Compressor kit) and 1 WR86X25269 (Filter drier) and 1 W11506635 (Process stub), states that autho needed"

We serviced a

GENERAL ELECTRIC WASHER

Model GFW550SSN1WW

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 07/30/2024

Our replaced all previously order parts. Main control had also failed for sure. Drain pump relay. Pump. I replaced all previously ordered parts tested operations no further issues found with washing machine at this time. Set user interface to personality mode number four. No further issues found everything is working fine customers hot water valve attaching two house supply not machine is leaking like a sieve turned on no leaks. Customer says they have not had hot water machine and a long time. This machine requires hot water to work properly.

We serviced a

JENN-AIR ICEMAKER

Model JUIFX15HX00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 07/30/2024

I replaced all previously ordered parts tested operations. Everything is now working properly. Unit is making thick ice with no problems.

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 07/30/2024

"Replaced all previously ordered parts, tested operations no further issues found with washing machine here today. No leaking found either.; dspstn on spec-tagged invntry: 1 W11165546 VALVE and 1 W11400681 CNTRL-ELEC"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS23

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 07/30/2024

"I replaced hinges for still sticking out at top and crooked compared to right side. Called techline file #/SR# 7739141982. Manufacturer declared this thing cosmetically flawed, and no longer repairable. Customer to contact customer care team."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 07/30/2024

"Replaced all parts, tested operations Heater working test 13 test 5 defrost sensor pass 3 leds on. Unit producing full frost pattern going all the way down evaporator fan motor is working fine as of right now aired diffuser replaced and is working fine. Return vent between the freezer and the fresh food section is not blocked same resistance value at control board as at defrost sensor at room temperature Defrost evaporator core as well as core was still halfway frozen ; used 1 W11645127 (DAMPER CNTRL) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 07/30/2024

I replaced all previously ordered parts. I tested operations. Unit is filling with water properly. No additional issues found with refrigerator at this time.; dspstn on spec-tagged invntry: 1 W11658802 ICE MAKER and 2 WPW10479155 DAMPER CNTRL

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/30/2024

"Complaint washing machine is unresponsive has a humming noise that will not stop unplugged washing machine because I am unsure what it is. I found customers complaint is true. Customer had an F8E one error code in fault history I found drain hose was shoved way too far down drain, causing an auto siphoning issue from septic field back into tub of washing machine, creating a flood water hazard. Computer to shut down forcing drain pump to come on causing customers complaint. I let control timeout itself. I fixed customers drain hose issue drain hose is now only 4 inches down into standpipe no further issues found washing machine is now working properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/30/2024

"Customer says that issue only happened once and washer has been working properly since. Entered diagnostics, no stored error codes. Ran calibration and automatic test cycle. Both completed properly. All components and functions working correctly. Washer operating as designed with no issues."

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near York, South Carolina 29745

Mitch H.

Job Details: 07/30/2024

Tested and confirmed dryer overheating. Checked and found vent hose crimped. Checked outside vent and found no airflow from vent. Advised customer that dryer is operating properly but issue is caused by vent being blocked. Advised customer that they need to have vent checked and cleaned.

We serviced a

MAYTAG FREEZER

Model MZF34X20DW08

Near York, South Carolina 29745

Mitch H.

Job Details: 07/30/2024

Removed and replaced main control and door gasket. Tested and ensured gasket sealing around full perimeter of door. Tested and control operating properly.

We serviced a

GE DRYER

Model GTD72EBSN0WS

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 07/30/2024

"Checked and tested. Found heating element bad and hi-limit blown. Requesting P&A for heater, high limit and thermostat. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 WE11X21156 (Heater) and 1 WE4M398 (Thermostat) and 1 WE04X26138 (Hi-limit)"

We serviced a

WHIIRLPOOL MICROWAVE

Model WOC75EC0HS00

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 07/30/2024

Tested and found door switch not making every time. Right side interlock not working properly. Needs interlock. Quoted customer for repair and saved estimate. Customer wants to discuss and make a decision. Collected for service call on ck# 2834

We serviced a

JENN-AIR WARMING DRAWER

Model JJD3030IL00

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/30/2024

Customer complained unit is crooked ordering new drawer slides. Schedule return call with other two calls separate tickets same home.; ordrng 2 WPW10188461 (Slide assembly)s

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near South Windsor, Connecticut 06074

Jeremy B.

Job Details: 07/30/2024

Installed new lid all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model G2IXEFMWS01

Near South Windsor, Connecticut 06074

Jeremy B.

Job Details: 07/30/2024

Both sections not cooling. Found fans and compressor running no frost pattern. Needs new compressor and filter drier and system leak checked.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Woodstock, Connecticut 06281

Amanda R.

Job Details: 07/30/2024

Replaced both valves on unit calibrated measure fill replaced Ui explained if still not happy with water pressure its on house side now

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS1

Near Woodstock, Connecticut 06281

Amanda R.

Job Details: 07/30/2024

Bottom door seal warped needs to be replaced need to change vent settings ; rqstng P&A on 1 W11664713 (Seal)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near South Windsor, Connecticut 06074

Jeremy B.

Job Details: 07/30/2024

Drip pan full of water and giving leak error code. Cleaned pan and tested found no leaks. Water is 128degrees dishwasher leaning fwd slightly adjusted so its slightly leaning back. Will order new bottom door seal and door gasket. ; ordrng 1 W11664713 (Bottom door seal) and 1 W11483553 (Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 07/30/2024

"Checked over fridge and found fridge light dim found held led lights not coming on inside module causing light to dim out tried to reset module but same issue, module will need to be replaced. Checked over rest of unit and found both fridge gaskets ripping and magnets showing causing poor sealing in fridge section, will order new gaskets and module parts tentative p/a; ordrng 1 W11527432 (Led module) and 2 W10830055 (Door gaskets)s"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/30/2024

"Tested fridge and found unit freezing items in back of fridge section and in crisper draws, checked temps and found reading 33 degrees in middle of shelfs 30 degrees in back of lower shelf,checked amps at compressor and found reading .8 amps wile running notices cooling line had been building frost on tubbing near compressor and then backing off and going away. Unit is going to need new compressor kit,couplers and die dryer ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier tube) and 1 W11504447 (Coupler) and 1 W11504445 (Coupler) and 1 W11506635 (Coupler)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/30/2024

"Ran washer and found unit would not sense a wash cycle correctly causing it to over fill and not wash, ran diagnostics and found shifter fault found tub spinning when agitating. Checked shifter and found it had fallen out of cam replaced shifter and recalibrated unit, ran wash cycle and unit is now working to specs ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/30/2024

"Ran washer and found when running a cycle unit would not leak at all until unit would drain, found water over flowing from house drain pipe. Advised customer washer is ok and they need a plumber to look at drain pipe"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Springfield, Massachusetts 01118

Mike K.

Job Details: 07/30/2024

"Unit fills and wash motor running. Little to no spray arm movement all spray arms clogged, filter clogged. Filter screen is warped. Ordering spray arms and filter F7e1 - no heat error in history. Ran diagnostic cycle and verified heater is working. With little flow unit would not be able to heat water.Office to contact cs when parts come in with authorization to schedule return.; rqstng P&A on 1 WPW10327455 (Upper spray arm) and 1 WPW10498900 (Mid spray arm) and 1 WPW10491331 (Lower spray arm) and 1 W10872845 (Pump filter) and 1 WPW10463906 (Filter screen)"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Springfield, Massachusetts 01108

Mike K.

Job Details: 07/30/2024

"Unit is under 1yr wp warranty per service bench. Complaint of unit not locking/running. Broken lid strike, replaced and tested in drain/spin cycle, locking properly and spinning properly. In kitchen with no water hook ups currently. ; used 1 W11457841 (STRIKE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Springfield, Massachusetts 01104

Mike K.

Job Details: 07/30/2024

"Lid lock had come free. Last visit it was loose but secured fine. Ordering lid lock and bezel. Strike is fine.; ordrng 1 W11394572 (Lid lock assy) and 1 W11545554 (Bezel), dspstn on spec-tagged invntry: 1 W11457841 STRIKE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Springfield, Massachusetts 01109

Mike K.

Job Details: 07/30/2024

"Replaced control and cs to monitor, has been working fine since last visit"

We serviced a

WHIIRLPOOL RANGE

Model WFE324LWQ1

Near Putnam, Connecticut 06260

Amanda R.

Job Details: 07/30/2024

The red wire going to terminal block terminal and power cord burnt quoted

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Springfield, Massachusetts 01109

Mike K.

Job Details: 07/30/2024

"Broken belt, replaced and testing fine; used 1 341241 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC3C

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 07/30/2024

"Complaint of unit banging and making grinding boise in spin. Suspension tests good.F0e3 only error in history, overload. Basket spins freely with no grinding. Ran service diagnostic cycle.. all tests passed.Lower inspection found gear case assy has leaked oil.Transmission was done 8 months ago, but oil looks fresh.Will order gear case assy, clutch, wash plate. 2x time.Office to contact cs when parts come in with authorization to schedule return.; rqstng P&A on 1 W10752187 (Wash plate screw) and 1 W10902814 (Washplate) and 1 W10902814 (Gearcase) and 1 W10734521 (Clutch) and 1 2xtime (2x time), ordrng 1 W10915701 (Rotor)"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/30/2024

"Checked over unit and found machine had been filling then making noise and never washing, checked for errors and found no codes stored let unit run thew a diagnostics cycle to reset and unit went thew properly. Ran a few wash cycles on quick wash and normal wash both setting working Properly. Advised customer to run unti an any issues plz cal back as of now unit is working to specs"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/30/2024

Installed new drain hose and console ran machine threw a wash cycle and all operations are now working to factory specs

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/30/2024

"Customer complained unit not filling measured fill properly. Found less water dispensed. 30 dispensed at 40, 7 at 8, and so on. Calibrated twice once while on with Tech-Line. Still dispensed little less. Ordering new UI per techline . Scheduled return call with other two calls separate tickets same home. Sr# 7739599841 ; ordrng 1 W11636543 (Ui)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRQC506MPS00

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 07/30/2024

"Complained unit icemaker, not working, could not get icemaker to cycle also that found power to solenoid, but solenoid not opening . Ordering solenoid and icemaker already pre Id, set to keep for return call. Scheduled return call for 8-5-24 am. ; ordrng 1 W11455388 (Valve)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/30/2024

"Customer complained unit too has rust damage, shes upset because its so new. Took pictures. I turned customer part has to be authorized by insurance company, if authorized office will call to schedule return call when part comes in. ; rqstng P&A on 1 W11641121 (Top panel)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 07/30/2024

Customer complained unit wont stay on keeps powering off found motor error continuity through harness brand several tests. Ordering main control board. Scheduled return call for 8-6-24 pm ; ordrng 1 W11621180 (Board)

We serviced a

SAMSUNG WASHER

Model WA45T3200AW

Near Putnam, Connecticut 06260

Amanda R.

Job Details: 07/30/2024

Replaced all parts ran drain and spin sounds normal

We serviced a

SAMSUNG WASHER

Model WF45R6300A

Near Thompson, Connecticut 06277

Amanda R.

Job Details: 07/30/2024

Replaced outer bellow spring operation normal stacked unit

We serviced a

LG WASHER

Model WKE100HVA

Near Ware, Massachusetts 01082

Gary V.

Job Details: 07/30/2024

Arrived and found door gasket torn and unit is stacked and needs 2 techs to unstack for repair. Will submit for second tech.; saved tckt

We serviced a

LG REFRIGERATOR

Model LFC24770ST/04

Near Wilbraham, Massachusetts 01095

Gary V.

Job Details: 07/30/2024

"Inspected and found compressor overheating and drawing over 6 amps, unit needs sealed system repair, quoted and she will call."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/30/2024

"Toe plate had come off, had replaced toe plate mounts last visit, one was lost and other out. Resumed using one original mount and screwed in other side, being more secure.Dispenser is broke, was able to be reset previously, does not close now. Truck stock dispenser was defective Ordering dispenser.replaced ; ordrng 1 W10861000 (Dispenser), used 1 W10861000 (Dispenser) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Hampden, Massachusetts 01036

Gary V.

Job Details: 07/30/2024

"Inspected and found motor seized and suspension rods worn out, motor under warranty and will order parts and return.; ordrng 1 W11130362 (Suspension kit) and 1 W11283592 (Motor)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 07/30/2024

"Installed timer and thermostat and cycled, unit cycling properly.; dspstn on spec-tagged invntry: 1 WP3387134 THERMOSTAT and 1 WPW10185982 TIMER"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Thompson, Connecticut 06262

Amanda R.

Job Details: 07/30/2024

"E5 error code for ice maker replaced ice maker complaint not freezing well loosing milk evaporator fan running and all thermistors check ok in diagnostic needs new control ; rqstng P&A on 1 W11224256 (Control), used 1 W11658802 (ICE MAKER) from stock, states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 07/30/2024

Installed new hub and agitator. Leveled washer and ran calibration then self test and then drain and spin. All checks ok. ; dspstn on spec-tagged invntry: 1 W11550891 AGITATOR

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ1

Near East Hartford, Connecticut 06108

Jeremy B.

Job Details: 07/30/2024

Dishwasher not starting. UI has partial display. Panel peeling. Needs new UI and panel. ; ordrng 1 W11660284 (Console) and 1 W11632709 (UI)

We serviced a

KITCHENAID DISHWAHER

Model KUDE48FXSS5

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 07/30/2024

Customer complained of leak from dishwasher ran unit inspected dishwasher. Found drip leak from boot on motor quote job to repair customer wanted repair replace. Replaced checked for leaks collected total vehicle card.; dspstn on spec-tagged invntry: 1 WPW10455261 MOTOR/SUMP

We serviced a

WHIRLOOL RANGE

Model WFE505W0HB2

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 07/30/2024

"Customer complain, light not working in oven could not get glass on off to check light upon arrival could not get glass off tried several tools and several different ways but assembly will not come apart, ordering light assembly and lightbulb customer scheduled return for8-6-24 pm ; ordrng 1 W11594027 (Light assembly) and 1 WPW10571723 (Light)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Kings Mountain, North Carolina 28086

Ryan S.

Job Details: 07/30/2024

Returned to install new control and power chord . Installed parts . Ran service mode and component activation. All functions working . Verified proper operation of the unit.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS11

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 07/30/2024

"Disassembled, removed and replaced FF thermistor and freezer LED module. Reassembled, turned breaker back on. Tested, thermistor reading correctly and light now working."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 07/30/2024

"Pulled oven from wall, disassembled. Removed and replaced interlock. Reassembled, tested, heating and operating properly. Reinstalled in wall, retested, operating normally."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near York, South Carolina 29745

Mitch H.

Job Details: 07/30/2024

"Found washer unplugged on arrival. Plugged back in, drain pump immediately came on. Was able to cancel. Entered diagnostics, no stored error codes. Ran diagnostics cycle, completed properly. Exited diagnostics. Attempted to run quick wash cycle, would not start. Ordering control. Advised customer that office will call to schedule when part arrives.; ordrng 1 W11603810 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Manchester, Connecticut 06040

Amanda R.

Job Details: 07/30/2024

Complaint frost building up on ceiling of freezer and door area doors sealing normally need to silicone around perimeter of door ; ordrng 1 WP482338 (Silicone)

We serviced a

WHIRLPOOL DRYER GAS

Model WGD8300SW0

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 07/30/2024

"Inspected and found gas valve not opening and igniter worn out, quoted and he will call."

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF5A

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 07/30/2024

Installed new parts and tested all checks ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 07/30/2024

Installed new fan and tested all checks ok. Please allow 24hrs for temps to stabilize. ; dspstn on spec-tagged invntry: 1 WPW10479155 DAMPER CNTRL

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 07/30/2024

Dryer not powering on. Found good supply power and power to control. Needs new panel and control. ; rqstng P&A on 1 W11413567 (Panel) and 1 W11618917 (Control)

We serviced a

AMANA REFRIGERATOR

Model AFI2538AES

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/30/2024

"Evap is frosted over and fan hitting frost. Door gasket are torn left and right side, freezer looks to be sealing fine. Quoted for both gaskets/labor. Collected for service call only"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 07/30/2024

Complaint not cooling properly I found evaporator frozen over will need defrost heater and associated parts pertaining to defrost issue. Office to call customer when parts come in. ; ordrng 1 W11566851 (Control) and 1 W11559968 (Evap motor) and 1 W11650660 (Heater) and 1 WPW10384183 (Thermistor) and 1 W11546684 (Clip)

We serviced a

WHIRLPOOL DRYER

Model WED5600VQ0

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 07/30/2024

"Cs says it felt really hot in load and then it stopped working, would not start again. They cleaned vent but said it was not bad, heating element not shorted and read at 10 Ohms, thermal fuse was blown. Replaced and unit running. Testing opening and closing door and it stopped again, this time it was the door switch. Quoted for both/ labor and approved, replaced door switch and l testing fine on timed dry; used 1 WP3392519 (THERMAL FUSE), and 1 WPW10569603 (DOOR SWITCH) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80R506OUS/AA00

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/30/2024

"Ran dishwasher with sides open and found after a few min unit would start dripping water from front of sump gasket, inspected sump and found gasket and front door gasket needing to be replaced due to not sealing anymore.will order new sump and gasket parts tentative p/a will also need extra time on this one plz ; ordrng 1 DD82-01353A (Sump&motor) and 1 DD62-00043A (Gasket)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Chicopee, Massachusetts 01013

Mike K.

Job Details: 07/29/2024

"Unit was doing a clean cycle , came down and was off, but locked, will not come back on. Verified 129vac to control. No led on board. Used part number on board to find correct control.Quoted for control/labor; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11419171 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Columbia, Connecticut 06237

Jeremy B.

Job Details: 07/29/2024

Found wash motor running weak causing poor wash. Replaced motor sump assy and tested all checks ok. ; used 1 W11025157 (MOTOR/SUMP) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS04

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 07/29/2024

"Customer complain unit not working blowing hot air on arrival. Tried to turn unit on at UI in refrigerator. just heard clicking noises coming from control board . found proper power at control board from wall. ordering control board , part is a new part , old board discontinued , checked service pointer for part number. Also ordered UI panel . informed customer Office will call when parts come in to schedule Return call.; ordrng 1 W10789107 (Control board) and 1 WPW10468948 (Ui control panel)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Crouse, North Carolina 28033

Ryan S.

Job Details: 07/29/2024

"Customer complained unit not locking . Upon arrival ran service diagnostics. Found capacitor bad but lid lock and akk other functions working. Replaced cap from ts . Ran quick wash cycle. Verified proper operation of unit, ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ09

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 07/29/2024

"Customer complained of buzzing noise.Found bad diode after checking unit. Replaced from ts. Ran cup of water test. Verified proper operation, left pre Id part w customer. ; dspstn on spec-tagged invntry: 1 W10754299 MAGNETRON , used 1 W11256462 (DIODE UNIV) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24JL00

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/29/2024

"Customer complained unit not heating. Found magnetron testing as faulty. Ordering magnetron, also ordering spring /latch kit due to customer saying the started having issues with door closing again. Scheduled return call for 8-5-24 am ; ordrng 1 W11596034 (Magnetron) and 1 W11685626 (Kit)"

We serviced a

MAYTAG RANGE

Model MER8800FZ1

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 07/29/2024

Customer complained units bake element melted. Upon arrival found bake element had shorted out quoted 287.82 for repair . Customer wanted to think about repair . Trip fee covered by authorization. Saved quote.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 07/29/2024

"Found f1e5 error again, found bad inverter board. Called techline. Techline ran though several tests. Said too order inverter board again. Only inverter board. Informed customer office will call when part comes in. 7739264367sr; ordrng 1 W11578579 (Inverter board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXVB01

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 07/29/2024

Customer complaint stopped calling and then started cooling again. No issues with compressor all fans running unplugged unit and plugged it. Back in unit started as designed found service pointer on adaptive defrost control board ordering control board. Also ordering thermostat. Customer also complained water dispenser not working down bracket broken so micro switch is not in position ordering bracket also. Return call for.8-2-24pm ; ordrng 1 WPW10366605 (Control board) and 1 WP2315562 (Thermostat) and 1 WP2180226 (Dispense bracket)

We serviced a

WHIRLPOOL ICEMAKER

Model WUI75X15HZ01

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 07/29/2024

"Checked over ice machine and found filter would not go into housing and lock, tried to place filter in housing and found filter would not go all the way into house so it could lock found filter housing not made correctly from factory not allowing filters it lock in place. Chcked for correct filters and they are the filter that came with unit, housing and box needs to be replaced to fix issue with filter will order new house and box advised once in we would call for return visit ; ordrng 1 W11266112 (Housing) and 1 W10477560 (Control box)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Farmington, Connecticut 06085

Ruben C.

Job Details: 07/29/2024

"Checked unit found blower running slow replaced blower fan tested normal also found front left burner cap cracked ordering cap and burner; ordrng 1 W11436988 (Burner) and 1 W11576413 (Burner cap), used 1 W11107275 (Fan blower) from stock"

We serviced a

MAYTAG WASHER

Model MHW6000XW0

Near Avon, Connecticut 06001

Ruben C.

Job Details: 07/29/2024

Checked unit found drum is wobbling back and forth without clothes with cloth will not go to high spin bearing also making small rumbling noise gave cust estimate for tub shocks and srings

We serviced a

SAMSUNG WASHER

Model WA50R5400AW/US

Near Vernon, Connecticut 06066

Amanda R.

Job Details: 07/29/2024

"comp,aint wont finish spinning goes off balance stays stuck around 21 minutes Suspension bad ; rqstng P&A on 4 DC97-16350U (Suspension)s"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HWH1

Near Vernon, Connecticut 06066

Amanda R.

Job Details: 07/29/2024

"Replaced control and panel starting normally complaint that unit not cleaning well wash arms clogged; rqstng P&A on 1 WPW10448645 (Wash arm) and 1 W11101428 (Wash arm) and 1 WPW10327455 (Wash arm) and 1 WP3400918 (Clip), dspstn on spec-tagged invntry: 1 W11665769 MOTOR/SUMP , states that autho needed"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 07/29/2024

"Tested dryer and found unit would not tumble and would not dry clothes, checked belt and found broken causing issue. Replaced belt and lubed rollers and idler ran a cycle and unit is now tumbling and working to specs ; used 1 341241 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM00

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/29/2024

"Checked over unit and found ice building up in freezer section checked gaskets and found fridge door gasket not sealing causing warm air to get in a create frost. Added shim to fridge door to raise it for proper sealing adjusted freezer door to seal and siliconed around cabinet due to big gap. Cleaned ice build up and leveled unit, all operations are now working to specs. Checked water lines for customer and could not find any leaking or signs of water near fridge advised it may have been her old dishwasher and to keep an eye on it ; used 1 WP488881 (WASHER), and 1 WP482338 (FOOD GRADE ADHESIVE) from stock"

We serviced a

WHIRLPOOL WASHER

Model MHW5500FW1

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 07/29/2024

"Tested unit and found console selecting cycles on its own and shutting it self off when trying to start, ran diagnostics and found errors F5e4 door not open between cycles, f8e3 over flow conditions, F5e2 door lock error, f3e1 water level system error ran unit thew a test cycle to reset control but same issue when trying to run a cycle it would choose its own cycles, console is faulty and control will order new parts to fix issues. Parts tentative p/a ; ordrng 1 W10911042 (Control panel) and 1 W11201286 (Control) and 1 WPW10448876 (Pressure switch)"

We serviced a

KENMORE WASHER

Model ="79629002000"

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/29/2024

"Inspected and found drain pump worn out, part shows nla."

We serviced a

AMANA DISHWASHER

Model ADB1400AMB0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/29/2024

"Inspected and found float bobber bent and getting bound up, will order and return.; ordrng 1 WPW10346525 (Float)"

We serviced a

WHIRLPOOL RANGE

Model WFES3530RS0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/29/2024

Checked and found range only has 120V incoming power from wall outlet. Advised customer that he would need to have electrician check outlet and ensure that range has proper voltage.

We serviced a

WHIRLPOOL WASHER

Model PLW8303W2B

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/29/2024

Tested and found timer not advancing. Stuck in one position. Can manually move timer and spin operates properly. Needs timer. Checked and found part is no longer available. No repair possible.

We serviced a

WHIIRLPOOL WASHER

Model MVW6230HW2

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 07/29/2024

"Inspected and found drive cam and belt worn out causing noise, quoted and they will call."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 07/29/2024

"Inspected and found ui panel buttons not working, will submit estimate and call.; rqstng P&A on 1 W11165145 (Ui panel) and 1 W10898167 (Wire harness)"

We serviced a

GENERAL ELECTRIC DRYER

Model GTD33EASK0WW

Near Ludlow, Massachusetts 01056

Gary V.

Job Details: 07/29/2024

Inspected and found timer not turning replaced with new timer and cycled tested fine.

We serviced a

SAMSUNG REFRIGERATOR

Model RF29BB890012AA

Near Springfield, Massachusetts 01118

Gary V.

Job Details: 07/29/2024

"Concern was no sound on display and temps off. Found temps in both compartments good and sound is working on display screen, explained to customer unit may have done a software update. All functions test fine at this time."

We serviced a

WHIRLPOOL DRYER

Model LGR5620KQ1

Near Springfield, Massachusetts 01119

Gary V.

Job Details: 07/29/2024

"Inspected and found timer broken, not advancing And gas valve, not opening to let gas through for heat quoted and he will call"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Andover, Connecticut 06232

Jeremy B.

Job Details: 07/29/2024

Dishwasher not draining properly. Found connection at drain pump not secure. Secured wires and tested several times all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 07/29/2024

Freezer still getting some ice build up in freezer back wall. Freezer for still wrapped and styrofoam torn needs new air tower and freezer door. ; rqstng P&A on 1 W10599407 (Freezer door) and 1 W11126274 (Air tower)

We serviced a

MAYTAG DISHWAHER

Model MDB4949SKZ1

Near Glastonbury, Connecticut 06033

Jeremy B.

Job Details: 07/29/2024

"Ran diagnostics found error codes F9E2,F8E4,FAE2,F7E1, tried running self test but wash motor hums and never fills needs new motor sump assy.; ordrng 1 W11416363 (Motor sump assy)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Marlborough, Connecticut 06447

Jeremy B.

Job Details: 07/29/2024

Water fills but wash motor not coming on. Found F4E3(wash motor fault) found 120vac at motor but its not running. Replaced motor sump assy and tested all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 07/29/2024

Tried verifying warranty but customer didnt have receipt. He called the place they bought it from and they will be sending a receipt to service@advantageappliance.biz

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBB03

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 07/29/2024

"Customers complaint is ice still forming on back wall evaporator cover. Food also freezing in fresh food section. Needs new control, damper, and gap between liner and casing filled in with silicone. ; ordrng 1 WPW10594330 (Damper) and 1 W11524469 (Control) and 1 W10841140 (Food grade silicone)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Union, Connecticut 06076

Amanda R.

Job Details: 07/29/2024

F7e1 F8e1 errors replaced actuator tested spinning and draining normally ; used 1 W10913953 (ACTUATOR) from stock

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