We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
12/13/2024
Complaint dishwasher not working. Ran full diagnostics and found motor is bad. Also found error codes. F4e3 and f7e1 errors found as well. customer needs to run the hot water before running dishwasher so fault does not pull up again. replaced sump motor assembly and ran full diagnostics again verifying all proper operation. ; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
SAMSUNG HOME COOKING - E
Model NE63A6711SS/AA
Near Brockton, Massachusetts 02301
Aimee
Job Details:
12/13/2024
Front right burner no working Found the switch burnt on triple burner.Order switch and burner ; rqstng P&A on 1 DG47-00065A (Triple burner front right) and 1 DG44-01007C (Infi switch front right triple burner)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Franklin, Massachusetts 02038
Aimee
Job Details:
12/13/2024
F7e8 over heated motor not going into full spin goes to done Found the bolt off the rotor tight ended also sepension rodsGoes through diagnostics but never ramps up for high speed spin The rust on rotor and stator and needs shift can hear scraping when spins.; rqstng P&A on 1 W10734521 (Shifter) and 1 W11260238 (Rotor) and 1 W10752189 (Bolt) and 1 W11195971 (Stator)
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Bristol, Connecticut 06010
Andre
Job Details:
12/13/2024
"Ck unit upon arrival and install GearCase with cam kit and actuator unit now operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT 1 W10913953 ACTUATOR , and 1 W11449840 GEARCASE"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Charlotte, North Carolina 28210
Clinton
Job Details:
12/13/2024
On arrival unit was still in closet. After 4o mins they still were in able to remove unit. Unit front top and back must be removed to do this job. We will need to reschedule for 2 x time frame. Must call in advance an hour. They may move to shop to repair it. Left parts with unit. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Charlotte, North Carolina 28216
Clinton
Job Details:
12/13/2024
Couldnt find the source of the leak. No leaks detected any where.great customer though
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Bristol, Connecticut 06010
Andre
Job Details:
12/13/2024
Ck unit upon arrival and install both top and bottom door gasket for oven with user interface and advance unit into cycle unit operating to manufacturers specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
12/13/2024
"Replaced all previously ordered parts. Ran full diagnostics no leaks and verified all proper operations. No further issues found or seen. ; dspstn on spec-tagged invntry: 1 W11087438 EVAP MOTOR 1 W11170612 HARNS-WIRE , 1 W11457241 PAN-DRIP , 1 WPW10341329 VALVE , and 1 WPW10389152 SUPPORT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
12/13/2024
Complaint refrigerator will intermittently stop cooling for 24 to 48 hours and it will start cooling and making ice and working just fine refrigerator seems to be extremely loud at times and other times sounds normal. I found refrigerator is having multiple issues. Refrigerator is having electrical issues due to pantry harness corroding out due to water getting underneath user interface chip unit will need pantry door pantry user interface Pantry harness as the main harness has corroded out to at the pigtail and connecting to pantry door main control unit also experiencing potentially a sealed system based issue as well. May need a compressor as well. Customer declined repair today is going to look at replacement options potentially.
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
12/13/2024
I called Whirlpool Safety Team file number 7740343626 file number. Stated to go ahead with the repair and replacement of infinite switch knob and wiring harness due to a thermal event that occurred due to a loose molex connector at front right infinite switch.; ordrng 1 W11451584 (Harness)
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Harrisburg, North Carolina 28075
Clinton
Job Details:
12/13/2024
Contacts on ui were oxidized caused communication error cleaned contacts with alcohol unit now working properly. If return call part needed will be ui; dspstn on spec-tagged invntry: 1 W11400681 CNTRL-ELEC
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Charlotte, North Carolina 28213
Clinton
Job Details:
12/13/2024
Installed new light module unit is now working properly light is fully functional
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Mooresville, North Carolina 28115
Johnny
Job Details:
12/13/2024
"Loud roaring noise when agitating and spin, will needs new gearcase and accompanying parts. ; ordrng 1 W11550891 (Agitator) and 1 W10811960 (Spin basket) and 1 W10909670 (Spanner nut) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Clutch kit) and 1 W10754448 (Clutch) and 1 W10915701 (Rotor)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Charlotte, North Carolina 28270
Jonathan J.
Job Details:
12/13/2024
Customer canceled over phone stated he canceled call yesterday via email.
We serviced a
WHIIRLPOOL RANGE
Model WFE715H0ES0
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
12/13/2024
"Installed element and heated oven to temp finding element still not coming on, checked voltage to heating element when on a bake cycle and unit not receiving the 240v from control to turn on elements control board is faulty. Customer not going to fix unit they will purchase a new one"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Plymouth, Connecticut 06786
Andre
Job Details:
12/13/2024
Ck unit upon arrival and customer stated unit did not spin out all the clothes and clothes came out wet with water still at the bottom check all Harness and Ohm out all connection and found no broken line install latch and unit now operating to specs. Calibrate unit.; used 1 W11700916 (Door lock) from stock
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Litchfield, Connecticut 06759
Andre
Job Details:
12/13/2024
"Ck unit upon arrival and found unit powering on but no operation no drum Or heat. Check all sensor and voltage and found no voltage at motor. Check and found terminal block burnt. Install terminal block from truck stock and still no operation from unit order parts to complete repair ; ordrng 1 W11364931 (Dryer motor) and 1 WP3392519 (Thermal fuse) and 1 W11537223 (Control board) and 1 WP697772 (Blower wheel), used 1 279320 (Block terminal) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Pineville, North Carolina 28134
Jonathan J.
Job Details:
12/13/2024
On site for cooling issue. Found inverter power wire broken repaired wire with no issues and plugged in. All components turned on correctly and verified all proper operations
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Charlotte, North Carolina 28278
Brandon
Job Details:
12/13/2024
On arrival light was working. Left bulb with customer in case it goes out again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Charlotte, North Carolina 28278
Brandon
Job Details:
12/13/2024
Complaint customer is not satisfied with the the compressor noise. Put unit in diagnostic mode and tested all fans and compressor. Found that unit is working as designed. No repairs needed.; dspstn on spec-tagged invntry: 1 WP2315549 EVAP MOTOR
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Charlotte, North Carolina 28278
Brandon
Job Details:
12/13/2024
Complaint something burning inside oven. Found that plastic has melted on top of cover on bottom of over. Quoted customer for repair but customer declined and said they would try to get repair authorization from whirlpool. If customer calls back send with bottom panel WPW10211368
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
12/13/2024
Onsite for ; dspstn on spec-tagged invntry: 1 W10518394 HEATER
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVS02
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
12/13/2024
Replaced water tank with no issues and no leaks verified all proper operations. ; dspstn on spec-tagged invntry: 2 WP2300868 FITTING 5/16-5/16
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Charlotte, North Carolina 28278
Brandon
Job Details:
12/13/2024
Complaint unit is not washing. On arrival I found that sump assembly was bad. Replaced sump using truck stock. Checked and tested for leaks after installing and unit checked out fine. No other issues found. Unit still under Costco warranty; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
JENN-AIR MICROWAVE
Model JMC2430IL03
Near Fort Mill, South Carolina 29708
Brandon
Job Details:
12/13/2024
Complaint ui is not working. Ordering ui for repair. Please let customer know when we can return ; ordrng 1 W11451816 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM4
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
12/13/2024
"On site for door falling down when you open and soap cup spring broken as well. Ran diagnostics and found f7e1 error and reset. Found spring broke off. Due to friction pads being broke off as well. Also soap cup spring broken. Replaced soap cup assembly and door friction pads replaced. Ran diagnostics and verified all proper operations. ; used 1 WP8268961 (PAD), and 1 WP8268961 (PAD) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Kannapolis, North Carolina 28081
Johnny
Job Details:
12/13/2024
"Installed new part, tested unit. Noise no longer present.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL , used 1 WP697772 (BLOWER WHEEL), and 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Concord, North Carolina 28027
Johnny
Job Details:
12/13/2024
Installed parts but will need additional part. temporarily fix issue.; ordrng 1 WPW10293212 (Ice chute)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Concord, North Carolina 28027
Johnny
Job Details:
12/13/2024
"Installed new part, ran service cycle, unit working as designed"
We serviced a
LG WASHER
Model WM4000HBA
Near Mooresville, North Carolina 28117
Ryan S.
Job Details:
12/13/2024
Customer complain unit leaking from front lift found unit leaking from dispenser ordering dispenser. Quoted repair customer wanted to repair collected via credit card ordering parts schedule return call for 12-24-24 am. Keep call with Ryan . ; ordrng 1 MCU62441103 (Dispenser drawer)
We serviced a
KITCHENAID REFRIGERATOR
Model KURR314KSS00
Near Charlotte, North Carolina 28208
Clinton
Job Details:
12/13/2024
Installed new door on unit door had no damages no issues
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
12/13/2024
Customer complain unit wasnt drying well. Brand unit through service mode heater is working. Noticed customer did not have rent aid for her to use rent aid and heated dry verified proper.
We serviced a
FRIGIDAIRE RANGE
Model LFEF3017LWD
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
12/13/2024
Customer complained two burners not working. Find intine switches bad . Quoted 347.05 . Customer denied repair . Collected trip fee via check .
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
12/13/2024
On arrival installed parts and tested unit all components tested as designed with no leaks. No other issues found.
We serviced a
GE RANGE
Model JB655YKBFS
Near Worcester, Massachusetts 01604
Lee
Job Details:
12/13/2024
"Customer states front right burner stopped working againConfirmed complaint, replaced both infinite switch and element, verified now working properly."
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Shrewsbury, Massachusetts 01545
Lee
Job Details:
12/13/2024
"Customer states user interface blinking randomly and flashing lightsConfirmed complaint, need to order and replace user interfaceAGL75675228; rqstng P&A on 1 AGL75675228 (User intercace)"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Charlotte, North Carolina 28208
Clinton
Job Details:
12/13/2024
Replaced control and lid lock lid locks now. Unit working as designed ; dspstn on spec-tagged invntry: 1 W11307244 DOOR LOCK
We serviced a
JENN-AIR RANGE
Model JGRP436HL01
Near Charlotte, North Carolina 28208
Clinton
Job Details:
12/13/2024
Reordering electrode harness and Dsi I have confirmed ground is good. Im going to replace all at the same time ; ordrng 1 W11355920 (Electrode) and 1 WPW10511278 (Dsi)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Charlotte, North Carolina 28203
Clinton
Job Details:
12/13/2024
Unit was tripping breaker at time of service customer stated the unit has done this over a year about 20 times. I pulled the back off verified no burnt wires. I ran the out test checked all components did not trip. At this time I have no recommendations for repair was hold with safety team for 35 mins none felt no resond to call
We serviced a
MAYTAG WASHER
Model MFW7020RF0
Near Holden, Massachusetts 01520
Lee
Job Details:
12/13/2024
"Installedmosrt, tested okay, ran quick wash.; dspstn on spec-tagged invntry: 1 W11688995 VALVE (COLD)"
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW1
Near Simsbury, Connecticut 06092
Ruben C.
Job Details:
12/13/2024
Replaced control tested operation normal ran diagnostics test normal and ran quick cycle normal washing and draining normally
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Simsbury, Connecticut 06070
Ruben C.
Job Details:
12/13/2024
Checked unit will start beeping at random and sometimes cant use burners will have to reset breaker ordering display and module ; rqstng P&A on 1 W10886867 (Module) and 1 W11208294 (Display)
We serviced a
WHIIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
12/13/2024
"Icemaker not working, would not complete harvest. Found icemaker overfilled, cs said it had been leaking and they turned off. Quoted for icemaker, approved. Replaced icemaker and completed harvest fine. Ran fill test and levels are good, ran harvest again and fine. Cs to monitor.; used 1 W10873791 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Springfield, Massachusetts 01104
Jorden
Job Details:
12/13/2024
"Arrived and installed drain pump, lid latch, control, strike and bezel, tested fine. ; used 1 W11700916 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Springfield, Massachusetts 01128
Jorden
Job Details:
12/13/2024
"Arrived and found customer had removed unit from its sitting position. Found knob is damaged (inner stem grip has dislodged from knob), unit needs new knob. Contacted tech support safety team and they said theyll send the customer a new knob, SR number listed below. SR #7740525045"
We serviced a
MAGIC CHEF RANGE
Model 34HA-2CKXW
Near Chicopee, Massachusetts 01013
Jorden
Job Details:
12/13/2024
"Arrived and found bake igniter wearing out, replaced and tested fine. ; dspstn on spec-tagged invntry: 1 12400035 IGNITOR FLAT"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Chicopee, Massachusetts 01020
Jorden
Job Details:
12/13/2024
"Arrived and found hub stripped, replaced with new and tested fine. ; used 1 W10528947 (HUB) from stock"
We serviced a
LG REFRIGERATOR
Model LRMVS3006S/01
Near Belchertown, Massachusetts 01007
Jorden
Job Details:
12/13/2024
"Arrived and installed ice maker, test button had it rotate and fill as expected. Allow 24h for first few harvests."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Belchertown, Massachusetts 01007
Jorden
Job Details:
12/13/2024
"Arrived and found wheel mounts on both rack adjusters broken off but wheels still within the tracks. Need 2 rack adjusters, ordering under p/a. ; rqstng P&A on 1 W10712395 (adjuster)s"
We serviced a
SAMSUNG RANGE
Model NX60T8751SS/AA
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
12/13/2024
Replaced all parts and all burners working properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Franklin, Massachusetts 02038
Aimee
Job Details:
12/13/2024
Found the hub stripped and the Gearcase Cant get agitator out would need to Cut out and replace with new hub and Gearcase Cust buying new
We serviced a
LG DRYER
Model Dlex5101v
Near Franklin, Massachusetts 02038
Aimee
Job Details:
12/13/2024
Found needs new heater complete and lint screenFound high limit good Blown blocked and dryer packed with lint Cust buying new
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Wilbraham, Massachusetts 01095
Jorden
Job Details:
12/13/2024
"Arrived and found complaint: a white chalky film is being left on all of the dishes. Found no error codes, water spraying as normal, all auto test showed unit fully functional. Contacted tech assist and they recommend customer switching to pods and running periodic vinegar cleaning cycles to help prevent hard water calcium build up.SR #77400531376"
We serviced a
JENN-AIR RANGE
Model JES9800AAB
Near Wilbraham, Massachusetts 01095
Jorden
Job Details:
12/13/2024
"Arrived and installed bake element, tested fine."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near West Hartford, Connecticut 06110
Ruben C.
Job Details:
12/13/2024
Replaced control tested operation normal ran diagnostics normal ran quick cycle normal washing and draining normally
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Uxbridge, Massachusetts 01569
Aimee
Job Details:
12/13/2024
Dan tech lineWater valve getting stuck or ball valve looked at by plumber Replace Inlet valve 7740421387 sr Also bring pressure tester ; ordrng 1 W11434044 (Water)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRFS2853AF1
Near Attleboro, Massachusetts 02703
Aimee
Job Details:
12/13/2024
Cust said in drawing froze sour cream. Advised to bring up to a shelfsLowest part of fridge is the coldest.Thirmistor has been replaced Temps set at 38 and zeroAll working as intended and no error codes
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TB0
Near Leicester, Massachusetts 01524
Lee
Job Details:
12/13/2024
"Customer states gasket keeps falling out doorConfirmed complaint used silicone to hold gasket in door better, asked customer to leave shut for couple hours."
We serviced a
SAMSUNG DRYER ELECTRIC
Model DV40J3000EWA2
Near Leicester, Massachusetts 01542
Lee
Job Details:
12/13/2024
"Customer states unit stopped heatingConfirmed complaint. Found element open load, replaced off truck, verified proper operation.; used 1 DC97-14486A (ELEMENT) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Charlton, Massachusetts 01507
Lee
Job Details:
12/13/2024
"Customer states unit makes noise occasionally Confirmed complaint, need to replace actuator , belt and cam.Weds. Pm; rqstng P&A on 1 W11212745 (actuator) and 1 W11213879 (belt), ordrng 1 W10721967 (drive pulley)"
We serviced a
JENN-AIR RANGE
Model JES1450FS2
Near Sturbridge, Massachusetts 01566
Lee
Job Details:
12/13/2024
Installed part tested okay
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Norton, Massachusetts 02766
Aimee
Job Details:
12/13/2024
"Installed Acuator and suspension rods with clip and ran diagnostics And a spinCust has aids also doing wash there over loading Washer . ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR 1 W11130362 SUSPENSION , and 1 W11284522 CLIP"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
12/13/2024
"Ran dryer and found unit making noise again removed front panel and found noise coming from idler area again. Removed idler and found shaft rusted causing pulley to bind, cleaned and fixed shaft idler now rolling properly and working to specs. If issue comes back idler will need to be replaced"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DWH0
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
12/13/2024
"Unit will not turn on, verified 120vac at terminal and at control, control is making an abnormal buzzing noise. Cycle power and same. Quoted for control and console. Denied. Collected for service call only"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ3
Near Southampton, Massachusetts 01073
Mike K.
Job Details:
12/13/2024
Replaced sump assy and verified operation in normal cycle. Completed diagnostic tests fine.; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
12/13/2024
"Unit Lous when tumbling, found cracked belt, worn supports. Quoted for kit/ labor. Approved, replaced kit components and unit running smoother and heating properly on timed dry.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
12/13/2024
"Replaced control and unit will not complete diagnostic cycle, it fills but agitate/spin last less then a second each and then just sits there. Replaced actuator and same, replaced cam and same though does feel like hub is skipping, Washplate screw will not come out.F7e5 shifter fault with new shifter actuator acting same as original. F3e1 pressure fault, no restriction in pressure hose. Capacitor tests fine a 49uf. Belt is a little loose.Ordering Washplate, screw, belt, harness and reordering control, 2x to me for have no to break out Washplate / seized screw and multiple repairs.Office to contact cs when parts come in to schedule return.; ordrng 1 W11116590 (Control) and 1 W10324651 (Hub) and 1 W10752187 (Washplate screw) and 1 W10752283 (Washplate) and 1 W11095106 (Harnes) and 1 2xtime (2x time) and 1 WPW10006384 (Belt), dspstn on spec-tagged invntry: 1 W11116590 CNTRL-ELEC , used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
12/13/2024
Installed parts listed and tested fine.; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH and 1 W11393685 GEARCASE
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
12/13/2024
"Replaced magnetron and tested fine, error and s gone. Reassembled and reinstalled, tested again with bowl of water for a minute, heated fine, no errors."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near New Britain, Connecticut 06051
Ruben C.
Job Details:
12/13/2024
Checked unit found unit keeps draining checked hose has error code for pressure fault ordering control ; ordrng 1 W11607637 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Waterbury, Connecticut 06702
Andre
Job Details:
12/13/2024
Ck unit and found drain pump running when plug unit in. Cancel and try to calibrate and same issue order control with drain pump for repair. Control was recently replace ; ordrng 1 W11603811 (Control) and 1 W10919003 (Pump)
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241S/AA
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
12/13/2024
Complaint that the ice maker is not working. Found IM stuck in halfway position and keeps running. Found ice bin issues. Will put in parts for approval. ; rqstng P&A on 1 DA97-15217B (Ice Maker Kit) and 1 DA97-21040A (Ice Maker Container) and 1 DA97-12594A (Ice Chute Cap)
We serviced a
WHIIRLPOOL WASHER
Model WFW5605MW1
Near Wrentham, Massachusetts 02093
Aimee
Job Details:
12/13/2024
"Spoke to Nicole about call Cust bought of market book face book Coverage on washer has warranty , Cust not at house Neighbor let me in spoke to Andrew on phone and got his ccF5e2 latch failureFound tub filled with water latch broken and drain pump isnt working properly.Cust bought used off market place ran 1 time.; ordrng 1 W11316246 (Pressure switch) and 1 W11565030 (Latch) and 1 W11578225 (Drain pump), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
12/13/2024
Checked unit unit ran diagnostics normal checked basket is severely off center cuasing load to go off balance ordering basket block and spanner ; ordrng 1 WP21366 (Spanner) and 1 W10554251 (Basket) and 1 WP389140 (Block)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Waterbury, Connecticut 06704
Jimmy R.
Job Details:
12/11/2024
"Tested unit and ran a diagnostics cycle checking errors found errors F7e4 basket reengagement failure, f7e3 basket engaged durning wash, F7e1 tachometer missing or wrong signal,f7e7 motor unable to reach rpms. Ran a self test an found unit would not advance in cycles unit just clicking, found actuator failure causing unit to not wash, replaced actuator and recalibrated machine ran a wash and spin checking operations and unit is now working to specs ; used 1 W10913953 (Actuator) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF5A
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
12/11/2024
"Arrived and found drip pan wasnt needed, drain tube had clog in it causing leak, cleared drain tube and ran water thru, tested fine, no leaks found. **Customer needs credit for drain pan**"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
12/11/2024
"Installed new heater and man acu, cycled and ice maker filled with water. Please allow 24-48 hours for ice production.; dspstn on spec-tagged invntry: 1 W11224256 CNTRL-ELEC"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Easton, Massachusetts 02375
Aimee
Job Details:
12/11/2024
"Found the filter head broken line going to cracked , water poured out of filter head flooded fridgeWater is off to fridge, also needs new gasket and 2 coupling; rqstng P&A on 1 W11346623 (Filter head) and 2 WP2300868 (Union)s and 1 W10830162 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Millis, Massachusetts 02054
Aimee
Job Details:
12/11/2024
Installed new bellows complete ; dspstn on spec-tagged invntry: 1 W11314648 BELLOW
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6301SR/AA
Near Medway, Massachusetts 02053
Aimee
Job Details:
12/11/2024
"Found the fan in augar frozen and the water line frozen. Ice maker doesnt advance And the ice bin broken no going into cube Needs ice make, augar ,ice bucket and gasket was torn right door ; rqstng P&A on 1 DA97-12540G (Augar complete) and 1 DA97-15217D (Ice maker) and 1 DA97-14474C (Ice bin) and 1 DA97-13015E (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
12/11/2024
"Inspected and found gearcase worn out, quoted and they will call."
We serviced a
WHIIRLPOOL DRYER
Model WED4815EW1
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
12/11/2024
"Ran dryer and found unit would run and heat up but heat short cycling on and off, checked air flow and found unit blowing out air but not strong checked filter and found filter intake holes blocked half way up causing no moisture to escape and clothes to take a few times to dry. Removed lint and cleaned blower wheel housing ran a cycle and unit is now pushing air out and drying properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW2
Near Bristol, Connecticut 06010
Andre
Job Details:
12/11/2024
"Ck unit upon arrival and found unit fill but not washing and struggling to drain install sump motor with drain pump and unit is now operating to manufacturers specs ; used 1 W10876537 (Drain pump), and 1 W11025157 (Sump motor) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Bristol, Connecticut 06010
Andre
Job Details:
12/11/2024
SR#7740486405Check unit upon arrival and found door switch stuck in the close position which keeps drum operating even when door is open tangle switch and lights come back on and unit stop. Quite customer for switch and customer declined repair for switch contact safety and safety state customer would be responsible for parts and labor inform customer to be minding full and not slam dryer door ; dspstn on spec-tagged invntry: 1 WPW10185982 TIMER
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
12/11/2024
"Torn below, replaced and tested fine in normal cycle.; dspstn on spec-tagged invntry: 1 W11106747 BELLOW"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Farmington, Connecticut 06085
Andre
Job Details:
12/11/2024
Ck unit found system full with charge install compressor and filter drier pressurize system with nitrogen and monitor pressure and no drop in pressure charge system and instruct customer 24hr for proper operation ; dspstn on spec-tagged invntry: 1 W11580057 COMPRESSOR R600A
We serviced a
GENERAL ELECTRIC WASHER
Model GUD27ESSM1WW
Near Kings Mountain, North Carolina 28086
Mitch H.
Job Details:
12/11/2024
"Checked and tested washer. Found tub and basket sitting very low and suspension bad. Ran drain and spin, no unusual noises or issues found with gear case. Requesting P&A for suspension parts and extra time due to this being an all in one stacked unit.; rqstng P&A on 2 WH16X27179 (Suspension rod)s and 2 WH16X27180 (Suspension rod)s and 4 WH16X27178 (Ball joint)s, ordrng 1 2Xtime (2X time)"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Medway, Massachusetts 02053
Aimee
Job Details:
12/11/2024
"Installed new IGNITOR, pre heated complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Grafton, Massachusetts 01536
Aimee
Job Details:
12/11/2024
"Installed light and harness with fan, had to steam out was heavy frost on evap.Tested fan complete"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
12/11/2024
Applied touchup paint replaced turntable ring tested operations no issues found
We serviced a
KITCHENAID RANGE
Model KCGC558JSS00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
12/11/2024
Complaint knobs are too easy to push in and turn. Customer stated she was leaning over the cooktop trying to reach something on the back of the cooktop and the burner flamed up and send her lower belly and shirt. I called manufacturer file numbers are as follow 7740510020 tech line file number safety file number 7740424797. Per manufacturer nothing we can do to replace that will alter or strengthen the valves to make it harder to turn knobs.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ09
Near Charlotte, North Carolina 28273
Caleb
Job Details:
12/11/2024
Replaced door. Unit checks fine.
We serviced a
WHIRLPOOL RANGE
Model RF369LXPB
Near Mount Holly, North Carolina 28120
Caleb
Job Details:
12/11/2024
"Block arced, nuts destroyed. Need nuts. Order block, cord and nuts.; ordrng 1 WP9761958 (Block) and 3 WP112432 (Nut)s and 1 PT400 (Cord)"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
12/11/2024
"Customer complaint unit would not lock. Just clicks ran service mode found lidlock not working. Replaced lid Lock from truckstop. Ran service mode again all functions working , verified proper operation.; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
12/11/2024
"Customer complained unit keeps making noise and wont run. Plugged unit in, drain pump came on automatically. Stayed in drain mode and wouldnt stop. Stoped drain mode but started again by itself. Checked pressure hose, hose is good. Needs control board for pressure sensor issue. Safety covering parts and repair. st# w1cxoe0wpL1 ordering control board.scheduled return call for 12-20 am ; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
12/11/2024
"Customer complain dryer was taking too long noticed moisture in filter. Ran unit , unit heating element turning on and off at proper times. Used dryer exhaust kit and got reading of poor airflow. Got reading of good airflow with vent off. Exhaust from back of dryer was not clogged, but was really long . informed customer unit is working as designed . Shorten exhaust on back of unit and to get exhaust line checked for issues in the home if isssue keeps happening. Issue isnt unit."
We serviced a
WHIRLPOOL WASHER
Model WTW8120HW0
Near Mooresville, North Carolina 28117
Johnny
Job Details:
12/11/2024
"Installed new parts, ran calibration cycle, ran service cycle. Unit working as designed."
We serviced a
KITCHENAID RANGE
Model KSEG700ESS7
Near Charlotte, North Carolina 28217
Caleb
Job Details:
12/11/2024
Within 30 days. Trim for ui crooked. Corrected. Unit checks fine.
We serviced a
JENN-AIR RANGE
Model JDS1750ML0
Near Charlotte, North Carolina 28211
Caleb
Job Details:
12/11/2024
Tried to cycle the power. Error still present. Cant enter diagnostics because the button affected is the cancel button. Unit can not be uninstalled. Very tight fit and theres a downdraft. We should NOT need to move unit to replace part. Part is special order.; ordrng 1 W11679227 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Charlotte, North Carolina 28269
Clinton
Job Details:
12/11/2024
Replaced suspension on unit tight and not bouncing