We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Charlotte, North Carolina 28273
Mitch H.
Job Details:
12/20/2024
"Tested and found pump/motor not starting. Ran diagnostics, found F4E3 error. Removed and replaced pump/motor from t/s. Tested dishwasher and checked for leaks. Operating properly and no leaks.; used 1 W11613479 (Pump/motor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
12/20/2024
"Checked and tested. Found compressor locked up, kicking off on overload trying to start. Pulling 7.68 amps when compressor tries to start. Ordering compressor kit. Checked part availability and scheduled return for 12/31 AM ; ordrng 1 W11547313 (Compressor) and 1 2Xtime (2X time)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS04
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
12/20/2024
"Tested and found no interior lights, turntable or other functions on microwave working. Entered diagnostics, found F1E4 error. No power out of microwave ACU and found interlock bad also. Quoted customer for repair and saved estimate. Customer is going to discuss with his wife and let us know. Collected for service call on cc."
We serviced a
WHIRLPOOL DRYER
Model WED94HEXR1
Near Gastonia, North Carolina 28052
Mitch H.
Job Details:
12/20/2024
"Checked and found pin broken off door hinge, causing door to drop and be loose. Ordering hinge parts. Checked part availability and scheduled return for 1/2 PM ; ordrng 1 WPW10208415 (Hinge) and 1 WPW10208419 (Plate)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mount Holly, North Carolina 28120
Mitch H.
Job Details:
12/20/2024
"Removed and replaced control. Reassembled, ran con calibration and tested washer. Completed calibration and operating properly."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Matthews, North Carolina 28105
Caleb
Job Details:
12/20/2024
F7E4. Basket re engagement failure. Control board screaming when trying to shift.; ordrng 1 W11266006 (Control) and 1 W10754448 (Clutch) and 1 W10734521 (Shifter)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Matthews, North Carolina 28105
Caleb
Job Details:
12/20/2024
Replaced sump assy. Customer to reinstall unit. Unable to test.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Huntersville, North Carolina 28078
Johnny
Job Details:
12/20/2024
"Cx stated top oven bake not working, confirmed complaint. Bake igniter not drawing enough amps, replaced with new. Tested unit. Cx confirmed successful repair. Unit working as designed.; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
KITCHENAID OVEN
Model KSGG700ESS7
Near Huntersville, North Carolina 28078
Johnny
Job Details:
12/20/2024
"Ordering bake/broil ignitor harness for complete repair, left ignitor with cx to install on return visit.; ordrng 1 W11198972 (Ignitor Wire harness)"
We serviced a
MAYTAG DRYER
Model MGD5630HW4
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
12/20/2024
"Unit is under 1yr wp warranty per service bench. Stacked unit, not heating. Found cracked igniter, replaced and unit testing fine on timed dry; dspstn on spec-tagged invntry: 1 279311 IGNITOR FLAT"
We serviced a
MAYTAG RANGE
Model MER8800FZ6
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
12/20/2024
"Unit is under 1yr wp warranty per service bench. Says broil is not working.. bake and broil both operating in testing. Verified 235vac to broil. Cs said broil wasnt heating at all, element not getting red, can not replicate. No problem found at this time. If has future issues would look at control. Explained power preheat option. They had confusion on operation of unit which may be source of thinking it was not working."
We serviced a
GE WASHER
Model GUD27ESSJ0WW
Near Northampton, Massachusetts 01060
Mike K.
Job Details:
12/20/2024
"Combo unit. Complaint of unit not draining, water in tub. Ran spin cycle, drain pump not coming on, attempted spin is loud and after minute or two blinking wash and spin. Would not turn off. Unplugged at control board, same error when reconnected. Code is for a lid lock failure. In diagnostics it wont go into all modes correctly, spin made loud grinding, wont drain, but 120vac. Agitate does test not functioning.Looks to need drain pump, lid lock, shifter assy with potential of a control and/or transmission, but would not be able to verify beyond first three parts until they are replaced.Quoted landlord, denied, service call precollected."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
12/20/2024
"Cs states unit will not agitate. Unplugged on arrival, full of clothes and water. Plugged in and wash light on, cancelled and unit drained. Not spinning, noise from motor. Found belt off, loose cam nut, had carved into cover, but doesnt affect operation. Tightened but and ran drain and spin cycle, went into full spin fine.F7e1, f7e7, f0e2 was error history, basket sensor speed fault, unable to reach target rpm both would happen because of belt. clearedRan cycle with load on normal, went through sensing and into agitation fine"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Holliston, Massachusetts 01746
Aimee
Job Details:
12/20/2024
Found needs ice bucket air getting in from seal and ice maker wont advance And fill tube frozen and fan not working ; rqstng P&A on 1 DA97-15217D (Ice maker) and 1 DA97-12540G (Augar complete) and 1 DA97-14474C (Ice bucket)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS4A
Near Northampton, Massachusetts 01062
Jorden
Job Details:
12/20/2024
"Arrived and found drain pump fully operational. But could not locate blockage in tubing, need to replace drain line. Customer is undecided."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near New Braintree, Massachusetts 01531
Chris B.
Job Details:
12/20/2024
"Replaced control and tested fine. Customer tried to run a cycle but didnt run properly. Found bad harness wire and replaced this part also. Ran diagnostic and quick cycle and all running normal. No leaks detected. Added pics of the new pressure hose properly installed.; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR , used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
LG DRYER
Model DLE6100W
Near West Brookfield, Massachusetts 01585
Chris B.
Job Details:
12/20/2024
Complaint that the dryer is not running when trying to start. Found bad thermostat fuse. Replaced part and unit running normal. Good heat and air flow.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Farmington, Connecticut 06032
Ruben C.
Job Details:
12/20/2024
Checked unit found drum belt twisted on pulley cuasing thumping reinstalled belt tested normal ran cycle and heating normally
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Franklin, Massachusetts 02038
Aimee
Job Details:
12/20/2024
Fan cover 1 year warranty called Mike office to check. Replaced 5 /9 24Installed new fan in freezer everything running fans and water
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Concord, North Carolina 28027
Johnny
Job Details:
12/20/2024
"Unit missing one suspension rod. Ordering new rods, ; ordrng 1 W11400156 (Suspension rods)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Concord, North Carolina 28027
Johnny
Job Details:
12/20/2024
"Installed new part, tested unit, working as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
12/20/2024
"Ran washer threw a diagnostics cycle checking errors found F7e7 F7e1 f0e2 F0e3, ran a self test and found unit grinding when trying to sense a wash cycle. Checked cam and found cam stripped out from actuator not fully engaging, replaced cam and actuator recalibrated unit and machine is now washing and working to specs ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
12/20/2024
"Tested unit and found machine would not wash unit would just fill and drain, checked motor and found 120v going to motor but motor would not come on just buzzing, unit will need new sump&motor also control panel cracked and missing will need console spray arms need to be replaced due to lower arm cracked and middle arm not holding, silverware rack broken and n9w holding where it clips in due to cracked. All parts tentative p/a ; ordrng 1 W11087376 (Sump&motor) and 1 W10837249 (Lower spray arm) and 1 W11157079 (Console) and 1 WPW10498900 (Spray arm) and 1 W11158804 (Silver ware basket)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
12/20/2024
Installed new sump&motor ran unit thew a wash cycle and all operations are now working to factory specs ; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Leicester, Massachusetts 01524
Glenn
Job Details:
12/20/2024
Washer is making a loud banging noise during cycle tested found loud noise from cold water valve when washer fills and stops. Order part valve ; ordrng 1 W11688995 (Cold Valve)
We serviced a
LG REFRIGERATOR
Model LRFDS3016S/00
Near Leicester, Massachusetts 01524
Glenn
Job Details:
12/20/2024
Installed part tested also found the lower fan is getting power but not turning order part ; rqstng P&A on 1 LRFDS3016S/00 (Lower evaporator fan with cover)
We serviced a
LG REFRIGERATOR
Model LRFWS2906V/02
Near West Brookfield, Massachusetts 01585
Chris B.
Job Details:
12/20/2024
Replaced all parts and unit running normal. Fans are working properly. Mentioned to the customer to keep an eye on the cooling on the unit.
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Monson, Massachusetts 01057
Chris B.
Job Details:
12/20/2024
Complaint that the washer is not agitating. Found broken belt and sensor and transmission is leaking heavily. Quoted parts and labor. Customer will address the repair with the home owner and will get back at us if decided to fix the unit. Collected trip fee. 7 days to waive trip fee into labor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Dudley, Massachusetts 01571
Lee
Job Details:
12/20/2024
"Installed compressor, charged unit, observed proper operation, asked customer to wait 48 hours before filling with food.; used 1 W11506635 (COUPLER 6 NF MS SV PROCESS T) from stock"
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Worcester, Massachusetts 01610
Glenn
Job Details:
12/20/2024
Replaced parts error cleared all tested ok
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Worcester, Massachusetts 01604
Glenn
Job Details:
12/20/2024
Coin op drawer is jammed and not opening. Will need drill bits to drill out the old coin box to replace part. Part is under warranty customer is going to call us with his decision regarding repair. I informed him it had to be within seven days or the one $159 service fee would reapply.; ordrng 1 W11190039 (Coin box)
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDT550PGR0WW
Near Worcester, Massachusetts 01604
Glenn
Job Details:
12/20/2024
Installed parts doors ropes and rollers tested all ok
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Northampton, Massachusetts 01062
Jorden
Job Details:
12/20/2024
"Arrived and found error codes F5E2 (door lock failure) and F0E2 (oversudsing) stored in system, cleared codes. Ran auto test cycle and all functioned except the basket wouldnt rotate and control just kept clicking. Unit is stacked so will need a 2nd technician to help unstuck for a full diagnosis. ; ordrng 1 W11322883 (cntrl-elec), rqstng P&A on 1 123789 (2nd tech)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Dudley, Massachusetts 01571
Lee
Job Details:
12/20/2024
"Customer states unit fills but does not clean dishes or drain. Confirmed complaint, ran unit found it does fill was in process of removing unit and found lots of mice debris and droppings, explained my findings to customer and the unit would not be covered under warranty."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Dudley, Massachusetts 01571
Lee
Job Details:
12/20/2024
"Installed user interface, tested unit, working properly"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Southbridge, Massachusetts 01550
Lee
Job Details:
12/20/2024
"Customer states unit will not power on, confirmed complaint, found proper voltage, thermal cut off reading open load, replaced off truck, tested found proper airflow, unit working properly; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
12/20/2024
"Tested ice maker and found unit making ice but not dispensing any ice, ran dispenser and found no power tested voltage at lower connections and found 120v commuting in 30v going to dispenser. Removed control panel and found dispenser connection off causing no power to dispense ice, reconnected and unit now dispensing and working to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Franklin, Massachusetts 02038
Aimee
Job Details:
12/20/2024
Installed rotor stator and slider ran diagnostics.Tested completeOnly had one part showing as double; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIIRLPOOL WASHER
Model WFW5605MW1
Near Wrentham, Massachusetts 02093
Aimee
Job Details:
12/20/2024
Installed pressure switch and latch ran diagnostics Ran spin cycle . Machine locked up and stopped draining Lights are off on acu Needs new acu; ordrng 1 W11680389 (Acu)
We serviced a
WHIIRLPOOL RANGE
Model WFE525S0JZ3
Near Northampton, Massachusetts 01062
Jorden
Job Details:
12/20/2024
"Arrived and set unit to 250?, tripped the very second it hit temp. Set to 300? again again it tripped right at it reached temp, then again at 350?. Breaker is rated for 40amps. Contacted tech support and before part is changed breaker GFI must be changed to remove GFI. Informed customer and they will deal with breaker before replacing board. Customer to contact us once were ready.SR #7740573726"
We serviced a
GENERAL ELECTRIC DISHWASHER
Model GDP630PYR5FS
Near Attleboro, Massachusetts 02703
Aimee
Job Details:
12/20/2024
Installed new drain pump piece and filled and listened to wash pump sounded good and drain pump
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Charlton, Massachusetts 01507
Lee
Job Details:
12/20/2024
"Customer states unit wont respond at allConfirmed complaint, found wire nuts were loose, re did connections, tested properly."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Grafton, Massachusetts 01519
Glenn
Job Details:
12/20/2024
Found inner basket stripped along with gear case spline also stripped order part ; ordrng 1 W11454734 (Gear case) and 1 W10752719 (Inner basket) and 1 W10528947 (Hub) and 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
12/20/2024
"Broke out Washplate, spindle seized to shaft, spanner nut seized. Was able to break free spanner nut and get gear assy off with spindle still on. Removed water and replaced drain pump. In replacing gear case the stator mounting screw broke off inside gear case shaft. Un removable. Unit will need new gear case assy. Left basket/ tub ring out of unit, should be a straight forward repair on return. Will add new spanner nut to return order.Office to contact cs to schedule return.; ordrng 1 W11393685 (Gear case assy) and 1 W10909670 (Spanner nut), dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10876600 DRAIN PUMP , and 1 W11393685 GEARCASE"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Farmington, Connecticut 06032
Ruben C.
Job Details:
12/20/2024
Checked unit found liner right below drip pan in refrigerator section is cracked and is bulging out cuasing cover to push out and freeze which in turn leaks into drawer unit is beyond our repair per maintenance left evap cover off so he can try to repair or use for parts took pics of how I left unit
We serviced a
ELECTROLUX REFRIGERATOR
Model ERMC2295AF
Near Charlton, Massachusetts 01507
Lee
Job Details:
12/20/2024
Installed all parts tested okay
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Charlotte, North Carolina 28226
Caleb
Job Details:
12/20/2024
"Replaced control. Still no operation. Inspected ui and found control blown. Took pic. Unit needs new ui; ordrng 1 W11120178 (Ui), dspstn on spec-tagged invntry: 1 W11400681 CNTRL-ELEC"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
12/20/2024
"Ran unit and found washer locked and not starting a cycle, ran a diagnostics and found errors for drain pump. Checked pump wires and found blue wire broken causing no power to pump, fixed wires and recalibrated unit ran a wash and drain unit is now draining and spinning out properly ; used 1 W11284522 (CLIP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
12/20/2024
"Arrived, found lid locked. Unplugged washer, waited several minutes, plugged back in. Lid unlocked but washer would not start any cycle. Entered diagnostics, found F1E1 control error and F3E2 pressure system error. Needs control. Checked part availability and scheduled return for 12/30 AM ; ordrng 1 W11513246 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Easton, Massachusetts 02375
Aimee
Job Details:
12/20/2024
Installed new gasket and filter head with j fitting Tested water and got air out before pushed back.No leaks
We serviced a
LG REFRIGERATOR
Model LRFXS2503S /00
Near Wilbraham, Massachusetts 01095
Chris B.
Job Details:
12/20/2024
Complaint that the refrigerator is not cooling at all. Found bad compressor. No ohm reading on one side of the coil. 120 Voltage present. Quoted parts and labor. Customer will have LG fix the unit because the sealed system is still under warranty. Collected trip fee.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
12/19/2024
"Point you not making ice. I found freezer door has failed wiring, harness, wiring harness at the bottom of the door is broken preventing unit from making ice. Ordering door door will be shipped directly to customer customer to remove saran wrap and inspect door for dense dings and scratches. No further issues found at this time or reported.; ordrng 1 W11577825 (Freezer door SS)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Plymouth, Connecticut 06786
Andre
Job Details:
12/19/2024
Ck unit upon arrival and found front range glass completely broken customer was cooking in the oven and when they went to open the door to get the food out the front glass just cracked and broke it looks like one of the hinges was not seated compleatly in the reciever which may of caused it and it needs to be replaced I installed new glass and workers inspect the glass and I also took pictures
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Chicopee, Massachusetts 01020
Jorden
Job Details:
12/19/2024
"Arrived and found hub stripped, removed seized agitator with applied pressure and replaced hub, agitator and bolt. Calibrated and tests fine. ; dspstn on spec-tagged invntry: 1 W10752187 AGITATOR SCREW and 1 WPW10006384 BELT"
We serviced a
GE REFRIGERATOR
Model GFE28GSKLSS
Near Springfield, Massachusetts 01108
Jorden
Job Details:
12/19/2024
"Arrived and installed top door control and UI, tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Springfield, Massachusetts 01108
Jorden
Job Details:
12/19/2024
"Arrived and installed heater, verified 6-7amp draw, unit tests fine. ; dspstn on spec-tagged invntry: 1 W10518394 HEATER"
We serviced a
GE WALL OVEN
Model JS630SF4SS
Near Springfield, Massachusetts 01109
Jorden
Job Details:
12/19/2024
Arrived and found cooling fan motor windings burnt up (took photo and attached to ticket). Verified 120v being sent to motor. Unit needs new cooling fan. Case #15221838; ordrng 1 WB26T10039 (Cooling fan)
We serviced a
MAYTAG DRYER
Model MGD5630HW4
Near Wilbraham, Massachusetts 01095
Jorden
Job Details:
12/19/2024
"Arrived and found FR roller causing noise, replaced and tested fine. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KBS02
Near Hampden, Massachusetts 01036
Jorden
Job Details:
12/19/2024
"Arrived and adjusted feet to level doors and properly orient the unit, tested fine."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Plymouth, Connecticut 06786
Andre
Job Details:
12/19/2024
"Ck unit upon arrival per customer unit is not draining, ran diagnostic upon arrival and found F9E1 Long drain. Ran unit and found unit would not latch to operate. Found break in harness and replace harness. Calibrate control unit after replacing harness and ran quick cycle and unit would run and wash but wont drain once again. Found drain hose is connected to another drain hose up high, have customer remove drain hose to hold over sink in small room in basement and found human pop. Main drain is high than washer drain all access usage on main floor comes down to washer. After customer remove hose while holding over sink and ran drain and spin unit drains perfect with no issue customer would will correct and figure out a different solution for washer drain ; used 1 W11643701 (Harness), and 1 W11755726XXX (CLIP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Plainville, Connecticut 06062
Andre
Job Details:
12/19/2024
Ck unit upon arrival and found F8E1 long fill. Check and found customer had temperature option set to cold but and hit water option off inform customer that cold option still called for hot water. Customer stated that he only wants to use cold water which I then inform customer to select Tap Cold option ran quick wash and unit working with no issue
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
12/19/2024
Cust does have receipt can not work on unit and if they did cosmetic would not be covered
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near New Britain, Connecticut 06053
Ruben C.
Job Details:
12/19/2024
Replaced inlet thermostat tested operation cust put clothes in usually lasts 2 minute then gives f3e3 code we set to 40 min an it went to 35 without code if cust calls back order control W11618916 to return
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Waterbury, Connecticut 06702
Andre
Job Details:
12/19/2024
Ck unit upon arrival and install drain pump and control and same issue occur. Take unit to back of shop outdoor and connect water to unit and contact and spoke with randy for advice. Remove pressure switch hose from tub and fill tube and water pours out hole from tub no blockage there also inspect hose for any hole or cuts and found no hole after reinstalling pressure hose with drain hose drain pumps shut off and only comes on when operating to drain during normal operation ; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Waterbury, Connecticut 06708
Andre
Job Details:
12/19/2024
"Ck unit upon arrival customer stated that she loaded unit and turn unit on and all lights came on and she walk away few hrs pass and and clothes did not wash or start, inform customer start once all lights is lit she then would need to hit the start button to begin operation inform and instruct Elderly customer how to use and operate unit"
We serviced a
KITCHENAID M/W OTR
Model KMHS120ESS11
Near Enfield, Connecticut 06082
Gary V.
Job Details:
12/19/2024
"Inspected and found no operation at all, measured 120vgetting to main control, will order main control and call for return date.; ordrng 1 W11545876 (Main acu)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Suffield, Connecticut 06078
Gary V.
Job Details:
12/19/2024
"Inspected and found wire connector to wash pump broken causing no wash action, will order parts and call for return date.; ordrng 1 W11697034 (Harness) and 1 W11613479 (Wash pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Windsor, Connecticut 06095
Gary V.
Job Details:
12/19/2024
"Installed new heater and added perma gum and foil tape to air channels and ducts to prevent any freezing air leaks, cycled and filled with water, please allow 24 hours for ice production.; dspstn on spec-tagged invntry: 1 W11087201 HEATER , used 1 212643 (SEALER-GUM) from stock"
We serviced a
MAYTAG FREEZER
Model MRT118FFFH09
Near Simsbury, Connecticut 06070
Mike K.
Job Details:
12/19/2024
"Unit is under 1yr wp warranty per service bench and receipt, took photos. Complaint of fr too warm, ice cream soft and not making ice,fill tube freezing. Fr empty except for door items, measures 14. Rf is at 35. Icemaker does not have fill tube, just water line coming in, incorrectly installed from store (add on icemaker)and not sealed, hole to back cabinet. Frost build up on first couple of turns of evap only. Possible Sealed system issue, but also air leak from incorrect icemaker installation and likely reason of warm fr.Cs had kit pieces from icemaker install, but was missing clamp from water line to fill tube. Advised to contact store and have them install properly.Filled cabinet hole with permagum to allow unit to cool properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Windsor, Connecticut 06095
Gary V.
Job Details:
12/19/2024
"Installed new compressor and ran vacuum, no leaks detected, then turned unit on and compressor is seized, needs another compressor, will order and call for return date. Will send defective compressor back on return trip for credit.; ordrng 1 W11574734 (Compressor), dspstn on spec-tagged invntry: 1 876765 TUBING KIT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near East Windsor, Connecticut 06088
Gary V.
Job Details:
12/19/2024
"Installed new door and air damper, cycled and tested fine. Allow 24-48 hours for ice production."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
12/19/2024
"F3e2,f8e1,f0e4,f2e1,f6e2,, inspected and found multiple problems main acu faulting on pressure system, inlet valve struggling to open properly and Ui panel button fault, quoted and she will call."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS02
Near Grafton, Massachusetts 01560
Lee
Job Details:
12/19/2024
"Customer states unit has power but when pressing any button it just says feature not available Entered diagnostics, found error codes 6-0 and 1-0Found microwave inside light was not working when door is open, started searching for pinched wire stated at filter board, I traced voltage and found a loose molex, see quickpics, coming directly off filter board, seated connection, and tested all features, unit now works properly."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Grafton, Massachusetts 01519
Lee
Job Details:
12/19/2024
"Customer states unit will not start, gives 8-1 long fill error messageConfirmed complaint, entered diagnostics ran cold valve, found very poor flow, disconnected and found proper flow coming in from home, replaced valve, off truck stock, ran again found proper operation, cleared error messages.; used 1 W11220230 (VALVE) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
12/19/2024
"Tested unit and found fridge section freezing food on every shelf, tested tamps and found unit reading 29 degrees on lower shelf and 31 on upper tested compressor and found unit reading 1.3 amps on start up and .3 amps running checked evaporator frost pattern and found heavy frost on unit found compressor warm to touch and just running non stop. Will order new compressor kit,couplers,die dryer and control box advised we will call when parts are in due to control a special order ; ordrng 1 W11580057 (Compressor kit) and 1 W11504447 (Coupler) and 1 W11506635 (Coupler) and 1 W11109499 (Die drier) and 1 W11613298 (Cntrl box)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
12/19/2024
"Tested unit and found Icemaker not making ice ran diagnostics and ice maker would not cycle and was clicking, replaced ice maker and also found fill line frozen. Ran diagnostics and turned fill tube heater on checked voltage and 12v dc present and heater melting ice checked seals on door and found ice maker seals not sealing causing unit to run and freeze fixed Seals and filled ice maker, all operations now working properly advised to give unit 24hrs to make ice and regulate temps"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Northampton, Massachusetts 01053
Chris B.
Job Details:
12/19/2024
"Complaint that the washer is not working properly. Found bad lid latch and wire harness. Replaced both parts and unit running normal. Unit still under warranty. Proof of purchase is in the pics and warranty is valid in Whirlpool info.; used 1 W11670519 (LATCH), and 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
JENN-AIR OVEN
Model JJW3830IL00
Near Huntersville, North Carolina 28078
Johnny
Job Details:
12/19/2024
"Pulled unit away from wall and replaced touch pad, set time and date and calibrated touch pad. Unit working as designed"
We serviced a
KITCHENAID VENT HOOD
Model KVWB400DSS4
Near Charlotte, North Carolina 28214
Clinton
Job Details:
12/19/2024
New construction build property. Buttons were adjusted to fit slot
We serviced a
SAMSUNG WASHER
Model WA40A3005AW
Near Charlotte, North Carolina 28214
Clinton
Job Details:
12/19/2024
Customer replacing machine no repair needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Huntersville, North Carolina 28078
Clinton
Job Details:
12/19/2024
At the time of service ice maker full bin of ice. All checks are fine unit working or
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Cornelius, North Carolina 28031
Johnny
Job Details:
12/19/2024
"Replaced dispenser, control and user interface. Put unit into service cycle and dispenser opened when prompted during cycle. Unit operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Charlotte, North Carolina 28277
Brandon
Job Details:
12/19/2024
Complaint unit is leaking water. Found on arrival that lower seal on unit is bad. Ordering seal for repair.; ordrng 1 W11664713 (Seal)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP42QMS00
Near Charlotte, North Carolina 28277
Brandon
Job Details:
12/19/2024
On arrival I replaced housing and tested unit. No leaks came from unit. No other repairs needed.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Charlotte, North Carolina 28277
Brandon
Job Details:
12/19/2024
Replaced door on arrival and tested unit. All components tested functional after installation. No other repairs needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Charlotte, North Carolina 28277
Brandon
Job Details:
12/19/2024
Complaint unit is making noise. Found on arrival that damper door is not opening or closing properly. Ordering damper for repair. Please let customer know when we can return.; ordrng 1 W11236851 (Damper)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54ECOHS04
Near Charlotte, North Carolina 28227
Caleb
Job Details:
12/19/2024
Console is the wrong color. Unit needs stainless console. Customer wants to wait for service when correct color comes in. There selling the house and dont use the oven combo.; ordrng 1 W11297728 (Console)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Mint Hill, North Carolina 28227
Caleb
Job Details:
12/19/2024
No power at control. Replaced defective control. Unit powers on. Ran diagnostic calibration on control. Unit tests fine.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Charlotte, North Carolina 28215
Caleb
Job Details:
12/19/2024
Vlave for broil or oven not opening. Spark diodes function fine. Gas line on unit is extremely short and will need to be uninstalled by builder if under contract or owner. I left a voicemail to the owner. Informed tenant. Order part and set up appointment when product is accessible.; ordrng 1 W10861656 (Regulator)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS7
Near Charlotte, North Carolina 28215
Caleb
Job Details:
12/19/2024
"Spark diode having difficulty jumping to burner cap preventing gas from being ignited. Corrected by adjusting dioed and orfice holder. Unit now checks fine, gas ignition every time with little to no delay."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Charlotte, North Carolina 28205
Caleb
Job Details:
12/19/2024
"Water flow is extremely low. Check pressure of water going to unit. Checks fine. Valve opens and closes but very little water, removed filter to see if there was a filter issue. Water lines all check fine, no pinched lines. Ordering valves and filter housing. Seems like a housing problem. Want to bring valves in case of clogging. New build area.; ordrng 1 W11482025 (Valve) and 1 W11482383 (Dual valve) and 1 W11482384 (Filter housing)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB
Near Fort Mill, South Carolina 29707
Brandon
Job Details:
12/19/2024
Installed spray arm on arrival and tested unit. Unit washed properly after installation. Customer had complaint of unit drying. If customer calls back in with issue still send back with element. W10518394
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Leicester, Massachusetts 01611
Glenn
Job Details:
12/19/2024
Installed freezer door seal steamed ripples out of seal tested all ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HS0
Near Leicester, Massachusetts 01524
Glenn
Job Details:
12/19/2024
Oven over heating error code F6E1 tested sensor all ok ; ordrng 1 W11567368 (Control)
We serviced a
GENERAL ELECTRIC WASHER
Model GTW465ASN2WW
Near Holden, Massachusetts 01520
Glenn
Job Details:
12/19/2024
Found drive worn out causing no spin cleaned pulley tested agitate and spin tested ok with no load it did work but still needs drive belt ; rqstng P&A on 1 WH01X24180 (Drive belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Mooresville, North Carolina 28117
Johnny
Job Details:
12/19/2024
"Tried to put icemaker into test cycle, would not advance. Replaced icemaker and retested successfully. Unit operating as designed.; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kannapolis, North Carolina 28083
Johnny
Job Details:
12/19/2024
"Tested drain pump in service cycle, found drain was burnt out. Replaced drain pump and put through service cycle again, unit operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Rockwell, North Carolina 28138
Johnny
Job Details:
12/19/2024
Replaced actuator and put unit in service mode and tested. Unit operating as designed; dspstn on spec-tagged invntry: 1 W10804664 CAPACITOR
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
12/19/2024
"Return to install new UI installed UI sound is working on new UI customer complained of moisture buildup on her gasket in freezer informed her issue is easily solved, but she will need to call whirlpool to get a separate ticket made for a separate issue verified proper"
We serviced a
WHIRLPOOL WASHER
Model WTW7800XW0
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
12/19/2024
Customer complaining it sounds like rocket ship when washing found noise coming from driveshaft ordering outer tub that comes with driveshaft wash plate and rotor putting in for 2X timeframe. Inform customer part will be shipped to home check for damage and then give Office call gave customer magnet.; ordrng 1 W10193886 (Tub and shaft) and 1 W11252784 (Wash plate) and 1 W10820039 (Hub) and 1 280146 (Rotor)