Service History 270 - Advantage Appliance Repair

We serviced a

SAMSUNG REFRIGERATOR

Model RS25J500DSG/AA 01

Near North Attleborough, Massachusetts 02760

Aimee Z.

Job Details: 07/12/2024

Mullion between doors hot Compressor hot and condenser fan is slowAlso the dispenser pad switches back to energy mode by its selfAmps good with compressor Needs fans and problem with the control; rqstng P&A on 1 DA92-00625H (Pcb) and 1 DA97-15765C (Condensor fan) and 1 DA97-16668A (Evap fan and cover) and 1 DA92-00627B (Ui)

We serviced a

FRIGIDAIRE RESIDENTIAL REFR

Model LFHG2251TF6

Near Springfield, Massachusetts 01107

Mike K.

Job Details: 07/12/2024

"Replaced inverter and fan blade, compressor/fans runnning. Return line getting hot and evap cover starting to get cold. Compressor was not running previously. Cs to monitor, should reach temp in 24 hours."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HWH1

Near Vernon, Connecticut 06066

Gary V.

Job Details: 07/12/2024

"Inspected and found ui panel no longer responding properly and concern of poor washing, found pump actuator not shifting, will submit estimate and call.; rqstng P&A on 1 W11231154 (Panel) and 1 W11088846 (Ui facia) and 1 W11665769 (Wash pump)"

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WML75011HW2

Near Ellington, Connecticut 06029

Gary V.

Job Details: 07/12/2024

Installed new latch and tested fine.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Stafford, Connecticut 06076

Gary V.

Job Details: 07/12/2024

"Inspected and found door not closing properly causing heat to escape, adjusted door and cycled. Tested fine. also advised customer to replace vent line, because it hadnt been serviced in 20 years."

We serviced a

LG REFRIGERATOR

Model LMX25988ST/00

Near Stafford, Connecticut 06076

Gary V.

Job Details: 07/12/2024

"Inspected and found compressor running hot and overheating. Unit needs compressor and filter dryer replaced, compressor shows no longer available."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Springfield, Massachusetts 01104

Mike K.

Job Details: 07/12/2024

"Replaced control, main harness and superset chit assy. Compressor and fans running. Cs to monitor"

We serviced a

KITCHENAID RANGE

Model KSEB900ESS7

Near Longmeadow, Massachusetts 01106

Mike K.

Job Details: 07/12/2024

"Unit is under 1yr wp warranty per service bench. Cs was sent a console and outer door, replaced console, found replacement door is damaged.Receipt shows 6/10/2024. Explained 30 day warranty on cosmetics, so even with door being shipped to them, they would need to go through whirlpool or store which got him last door. Store is arranging for new door to be shipped. When part arrives , cs is to check it and if good have store set up a new whirlpool ticket for us to install."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Farmington, Connecticut 06032

Ruben C.

Job Details: 07/12/2024

Checked unit found right front burner not going to low replaced switch tested operation normal; used 1 Wpw10434452 (Switch) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW01

Near Mount Pleasant, North Carolina 28124

Jenn F.

Job Details: 07/12/2024

Auger motor does not work. Found no voltage to the auger. Broken wire at the bottom of the door. Unable to repair without replacing the door. Quoted to replace the freezer door (white). Customer will reach out to whirlpool. Declined the repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ13

Near Charlotte, North Carolina 28215

Jenn F.

Job Details: 07/12/2024

Replaced the ice bin. Tested cubed and crushed. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Willington, Connecticut 06279

Amanda R.

Job Details: 07/12/2024

"Replaced parts missing both stops for middle drawer in freezer ; rqstng P&A on 1 W10585150 (Stop) and 1 W10585151 (Stop), states that autho needed"

We serviced a

WHIRLPOOL FREEZER

Model WZF56R16DW00

Near Somers, Connecticut 06071

Gary V.

Job Details: 07/12/2024

"Installed main acu and powered back on, unit started running and tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Granby, Connecticut 06035

Mike K.

Job Details: 07/12/2024

"Replaced water valve and verified getting water in normal, tested in hot and tap cold."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Voluntown, Connecticut 06384

Jeremy B.

Job Details: 07/12/2024

Washer not spinning out. Found broken actuator. Replaced and ran self test all checks ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Hebron, Connecticut 06231

Jeremy B.

Job Details: 07/12/2024

Heavy ice build up on fresh food evap. Thawed coil and replaced evap motor and optimized thermistor. ; used 1 W11087438 (EVAP MOTOR) from stock

We serviced a

MAYTAG DRYER

Model MED7000AW0

Near Farmington, Connecticut 06032

Ruben C.

Job Details: 07/12/2024

Checked unit found steam valve calling for water even when unplugged gave cust estimate for valve

We serviced a

SAMSUNG WASHER

Model WA45T3200AW

Near Putnam, Connecticut 06260

Amanda R.

Job Details: 07/12/2024

"Need 26mm socket to remove nut in basket for gear case ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWAHER

Model KDTM704KPS1

Near Hebron, Connecticut 06248

Jeremy B.

Job Details: 07/12/2024

Installed new control and tested found vent motor shorting out control during self test. ; rqstng P&A on 1 W11414073 (Vent motor) and 1 W11038734 (Vent tube)

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW1

Near Charlotte, North Carolina 28213

Jenn F.

Job Details: 07/12/2024

Installed boards. As soon as powered up the unit started a wash cycle. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/12/2024

"Checked over unit and found ice maker not making any ice checked mold and found no water in mold and unit would not cycle, checked voltage to ice maker and 12.7v to motor ice maker faulty. Replaced ice maker and ran diagnostics ice maker is cycling and filling properly ; used 1 W10873791 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Southington, Connecticut 06489

Jimmy R.

Job Details: 07/12/2024

"Ran unit and found machine filling with water but not washing, ran diagnostics and found error 4-3 wash motor failure. Checked voltage to motor and 120v is present, Replaced sump&motor ran unit threw a wash and drain cycle and all operations are now working to factory specs ; used 1 W11025157 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 07/12/2024

"Customer complained unit getting too hot inspected element element is not grounded to frame proper voltage to unit found faulty thermostat. Replace both run and heating thermostat unit element cycling on and off proper verified proper operation.; used 1 3387134 (), and 1 279816 (THERMAL KIT) from stock"

We serviced a

WHIRLPOOL DISHWAHER

Model WDT750SAKZ0

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 07/12/2024

"Customers complained of F6 E1 error code confirmed complaint inspected board down slow blinking light harness is connected properly. Reset power code came back unit unit needs new main control board. Quoted repair 470.52 customer denied repair, collected trip be informed customer she can call back within the next couple weeks and trip fee will come out of total repair"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV03

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 07/12/2024

Return to install icemaker and LED module install parts verified proper operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 07/12/2024

"Checked over unit due to customer had gotten some water on floor coming from fridge, traced leaking line and found coming from valve water line advised customer water line has a pin hole in it and needs to be replaced with new advised to replace line with stainless line this will stop any potential leaks. Checked over cooling and ice maker and found unit filling and cooling to specs"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Prospect, Connecticut 06712

Jimmy R.

Job Details: 07/12/2024

"Ran washer with clothes and found unit spinning right out no banging nothing, when arrived machine had walked out of where I left it from off balance showed customer that if she hears the unit start to bang she needs to pause unit and adjust clothes then restart this will stop the off balance cycle. Advised unit is perfect and level and operating to specs"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 07/12/2024

"Ran diagnostics and found errors F7e4 f0e0 F7e1 f7e3 ran a factory cycle and found washer would just sit there never advancing, checked actuator and cam and found actuator would move but cam would stay in place and actuator would jump, checked cam and found cam had split in half causing it to jam up and never move. Replaced cam and actuator due to faulty recalibrated unit and ran several wash cycles, unit is now washing and working to proper specs ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

GE REFRIGERATOR

Model GFE28GSKJSS

Near Clover, South Carolina 29710

Mitch H.

Job Details: 07/12/2024

Checked and found refrigerator evaporator fan not running. Trying to run but barely moving. Needs evaporator fan. Quoted customer for repair and saved estimate. They are going to discuss tonight and let us know. Collected for service call on cc.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 07/12/2024

"Checked and found no incoming power to dishwasher. Checked breaker, no breakers tripped. Dishwasher controlled by wall switch. Tried switch, unable to get power to dishwasher. Advised customer that they would need to have wall switch and wiring checked."

We serviced a

WHIRLPOOL DISHWAHER

Model WDF520PADM9

Near Kings Mountain, North Carolina 28086

Mitch H.

Job Details: 07/12/2024

"New modular home. Confirmed closing date and took pictures of documents. Ran diagnostics, found F4E3 pump error. Removed and replaced pump assembly with1- W11025157 from t/s. Reassembled, tested and checked for leaks. Dishwasher operating properly and no leaks.; used 1 W11025157 (Pump assembly) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF1

Near Mendon, Massachusetts 01756

Aimee Z.

Job Details: 07/12/2024

"Found valve is dripping checked for tight water line good Needs new valve solenoid is noisy and isnt closing all wayFaulty valve; rqstng P&A on 1 5304525994 (Valve), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Mansfield, Massachusetts 02048

Aimee Z.

Job Details: 07/11/2024

"Washer locked up filled with water , took lid off and drain water .Found harness broke at pum and needs new suspension rods .; rqstng P&A on 1 W11396716 (Suspension rods) and 1 W11591637 (Haness), states that autho needed"

We serviced a

LG REFRIGERATOR

Model LFX2897ST/00

Near Suffield, Connecticut 06078

Gary V.

Job Details: 07/11/2024

"Inspected and found door not closing because freezer was overfilled, also ice maker jammed midcycle, cleared out freezer and door now closing properly, please allow 24-48 hours for temps to stabilize."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHT1846QF0

Near Suffield, Connecticut 06078

Gary V.

Job Details: 07/11/2024

Inspected and found main control board no longer defrosting the unit. Quoted for repair and she will call..

We serviced a

WHIRLPOOL MICROWAVE

Model KMHC319ESS0

Near Cromwell, Connecticut 06416

Jeremy B.

Job Details: 07/11/2024

Keeps saying open close door when door is closed. Found faulty door switch. Installed new interlock kit all checks ok. ; dspstn on spec-tagged invntry: 1 W11244490 INTERLOCK SP W11245251

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Hebron, Connecticut 06248

Jeremy B.

Job Details: 07/11/2024

"Found broken cam and actuator causing machine not to agitate. Replaced ran calibration then self test all checks ok. ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Coventry, Connecticut 06238

Amanda R.

Job Details: 07/11/2024

Complaint making weird noises went over all functions and all noises normal

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Simsbury, Connecticut 06070

Ruben C.

Job Details: 07/11/2024

Replaced control ran diagnostics normal component test normal cust will try a load when possible

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near Bloomfield, Connecticut 06002

Ruben C.

Job Details: 07/11/2024

Checked unit found stryke broken unit will not function without it replaced strike tested operation normal; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL VENTHOODS

Model WVW53UC0LS

Near Windsor, Connecticut 06095

Ruben C.

Job Details: 07/11/2024

Checked unit using delivery date per whirpool found dent on left corner of hood took pic. Called techline 7739475082 informed cust to call whirpool cust service

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Vernon, Connecticut 06066

Ruben C.

Job Details: 07/11/2024

Checked unit found comp is seizing up does not start also found filter housing leaking ordering comp and housing; ordrng 1 W11209866 (Compressor) and 1 W11346622 (Filter housing) and 1 Time (Extra time)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Manchester, Connecticut 06040

Ruben C.

Job Details: 07/11/2024

Replaced gearcase cam actuator and washplate ran diagnostics normal tested component test normal spinning normal draining normal ; dspstn on spec-tagged invntry: 1 W11454734 GEARCASE

We serviced a

WHIRLPOOL WHIRLPOO

Model CAE2745FQ0

Near West Hartford, Connecticut 06119

Ruben C.

Job Details: 07/11/2024

Checked ran diagnostics unit is not getting hot water to valve cust has to remedy this all component test working normal

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 07/11/2024

Complaint F9 E1 error code Washing machine will not turn off have to unplug it and then replug it in and then itll work fine for about 3 to 5 days then issue with reoccur again. I found drain pump will drain just fine when there is very little water in the bottom of it a quarter full or less when tub gets to be half full or higher Drain pump stop draining drain tub out then drain pump will come back on voltage. The whole entire impeller just unit will need drain pump to fix. ; ordrng 1 W11396717 (DRAIN PUMP)

We serviced a

MAYTAG WASHER

Model MVWB965HC

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 07/11/2024

Cannot service unit as unit set out to service does not match model and serial number given on service ticket. Unit customers wanting service is a front load washing machine model and serial number on ticket is a top load washing machine. Customer stating top washing machine that they have is in Myrtle Beach but they accidentally gave warranty company wrong purchase receipt information.

We serviced a

WHIRLPOOL OVEN

Model KFGC558JSS05

Near Matthews, North Carolina 28104

Jonathan J.

Job Details: 07/11/2024

I replace control replaced foot. I tested operations. No additional issues found everything is now working properly leveled cooktop as well as best as we could. 1.097 left oven right oven 1.109 left oven was slightly preheated

We serviced a

WHIRLPOOL RANGE

Model WFES3330RZ0

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 07/11/2024

Tested and found display working but no burners or oven elements heating. Pulled range out checked incoming power. Found unit only had 120v incoming. Found plug very loose in outlet. If cord is moved around can get 240v. Wall outlet bad. Showed customer the problem and advised they have outlet replaced. Range operating properly when incoming voltage is correct.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 07/11/2024

"Disassembled, removed and replaced ice maker, control and damper. Reassembled, ran diagnostics, all components tested good and operating properly. Ice maker cycled and filled correctly. Ensured temperatures were set to factory recommendation."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 07/11/2024

"Tested and ran diagnostics. Found multiple error codes, F9E1 long drain, F1E2 drive module, F1E1 control, and F0E3 overload. Drain pump running constantly though basket empty. could not get it to shut off. Checked pressure hose, no issues found. Unplugged washer in attempt to reset, no success. Ordering control and harness. Checked part availability and scheduled return for 7/19 AM ; ordrng 1 W11624943 (Control) and 1 W11568984 (Harness)"

We serviced a

WHIRLPOOL RANGE

Model WFES3030RS0

Near York, South Carolina 29745

Mitch H.

Job Details: 07/11/2024

"Removed and replaced left front infinite switch. Tested, indicator lights now working correctly and burner operating properly."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near York, South Carolina 29745

Mitch H.

Job Details: 07/11/2024

"Tested and found washer would not start cycle. Attempted to run diagnostics, control would not respond or enter diagnostics. Ordering control. Checked part availability and scheduled return for 7/17 PM.; ordrng 1 W11626074 (Control)"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2571XEM0

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/11/2024

"Tested ice maker and found when cycling the ice maker would not move fingers in mold, removed unit and found ice maker motor striped out causing no movement. Replaced ice maker and unit is now cycling and filling properly all operations now working to specs ; used 1 W10882923 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/11/2024

"Tested unit and found no cooling in both section and no frost pattern on evap , checked compressor and found kicking off on an over load checked relay and let cool down reattached and unit is just buzzing and drawing super high amperage over 20, compressor faulty and needs to be replaced. Will order parts and return ; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Drier) and 1 W11506635 (Process stub)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 07/11/2024

"Ran washer and found when spinning washer would start to slip and squeak until it ramped up, checked Gearcase and found unit leaking oil causing belt to slip on pulley and make loud squealing noises. Unit is going to need new Gearcase,belt,cam,agitator and motor due to oil had gotten into everything. Parts tentative p/a ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11550891 (Agitator) and 1 W11026785 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 07/11/2024

"Tested unit due to machine would cool then shut down and come back on and cool then shut off again, checked for errors and found F3e8 fae1 refrigerator compartment or main evaporator fan issue fa-ed Rc damper 1 blocked duct fail, went threw errors with diagnostics and found when ramping up evaporator motor it would make noise, when activating damper in fridge section unit would shut off compressor then back on over an over the compressor would kick on and run then shut off then back on. Reset control and unit started working and staying cooling unit is going to need new control, fan motor, inverter and damper, parts tentative p/a ; ordrng 1 W11455229 (Control) and 1 W11455373 (Fan motor) and 1 W11733966 (Inverter) and 1 W11663222 (Damper), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHT09

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 07/11/2024

"Checked over unit and found ice maker would not make ice checked for in the on position and it is, cycled ice maker and found unit slowly turning ice maker faulty. Replaced ice maker and advised customer bucket will take over 72 hrs to fill could take up to 4 days advised the water pressure is slow on fridge due to external water filter witch should be removed to help with water flow. Fridge ice maker is now operating properly ; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 07/11/2024

"Installed all new parts and cycle cooling of unit found both sections cycling cold air and evaporators frosting up, cycled ice maker and unit is making ice and filling properly ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL-ELEC and 1 W10846539 FAN"

We serviced a

GE DRYER

Model GTD65EBSJ3WS

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 07/11/2024

"Tested unit and found machine would run but not tumble to dry clothes, raved top and found belt loose and not connected. Removed panel and found belt had come off of idler pulley due to pulley had come off of bracket reattached and attached belt ran a cycle and unit is now working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS00

Near Berlin, Connecticut 06037

Jimmy R.

Job Details: 07/11/2024

"Removed old compressor,valve and drier replaced with new compressor and parts filled unit with 4.65 oz 134a and checked cooling. Found freezer evap frosting up and fridge evap building frost left fan running moving air thew unit advised customer it will take time to get down in temp and with it being so hot in there it may have to be vented better then just a fan, unit is cooling and working to specs customer will address issue where unit is and fix it"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Concord, North Carolina 28025

Jenn F.

Job Details: 07/11/2024

Complaint upper draw in freezer sticks and randomly shuts the ice maker off. Adjusted the freezer draw bins. Tested ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Salisbury, North Carolina 28146

Jenn F.

Job Details: 07/11/2024

"Installed control and ui. Ran diagnostic testing, all components tested ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Sharon, South Carolina 29742

Mitch H.

Job Details: 07/11/2024

Checked and found yoke and auger motor shaft stripped causing dispenser not to work. Quoted customer for repair. Customer approved. Checked part availability and scheduled return for 7/17 PM. Collected full amount on ck #1037; ordrng 1 W11671282 (Auger motor) and 1 WP63052-2 (Yoke)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Concord, North Carolina 28027

Ryan S.

Job Details: 07/11/2024

Customer complained left front valve would not always work. Inspected valve found valve was mechanically sticking resistance when turning ordering left front burner valve schedule return call for 7-16-24 am ; ordrng 1 W11109973 (LF valve)

We serviced a

WHIRLPOOL WASHER

Model LA5558XTW2

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 07/11/2024

"Saw dripping from top of tub and .5 - 1 inch of water in basket, had turned water off at that point turned on and no leaks, ran normal cycle and stopped fill, water stopped, but source would be water valve.Quoted for valve/labor and accepted. Collected in full via check; ordrng 1 285805 (Valve)"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HC0

Near East Granby, Connecticut 06026

Gary V.

Job Details: 07/11/2024

"Inspected and found main acu and wire harness sending intermittent voltage for drain, quoted and she will call.; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP"

We serviced a

KENMORE DRYER

Model ="110.65102310"

Near Concord, North Carolina 28027

Ryan S.

Job Details: 07/11/2024

Customer complained unit taking too long to dry upon arrival. Ran unit found unit heating and heater cutting on and off went outside and found vent exhaust was halfway covered. Inform customer to buy new vent cover and make sure Pineneedles do not cover verified proper operation. Collected fee.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Concord, North Carolina 28027

Ryan S.

Job Details: 07/11/2024

"Not complaining it would not work found lid lock, broken replaced lid lock verified proper operation; used 1 W11513248 (DOOR LOCK) from stock"

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSS23GYPFCFS

Near Kannapolis, North Carolina 28081

Ryan S.

Job Details: 07/11/2024

"Customer complained icemaker not working upon arrival icemaker tried to cycle, unit had ice but could not harvest icemaker cannot shuck out ice ordering new icemaker informed customer when job is authorized and part comes in office. Will call to schedule return call.; rqstng P&A on 1 WR30X39277 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Davidson, North Carolina 28036

Ryan S.

Job Details: 07/11/2024

Customer complaints unit losing cool freezer section only. upon arrival found frost buildup inside around freezer found proper frost pattern no defrost issue compressor passed all compressor speed test and running test found gap on top of door freezer door gasket ordering freezer door gasket scheduled return call for 7-16-24 pm ; ordrng 1 W10407216 (Freezer door gasket)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Huntersville, North Carolina 28078

Ryan S.

Job Details: 07/11/2024

"Customer complain you are intermittently working inspected unit found some keys not working ordering panel with Ui . Office will call when part comes in.; ordrng 1 W11625194 (Panel w ui), dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Denver, North Carolina 28037

Ryan S.

Job Details: 07/11/2024

Customer complained of rattling noise found back panel was dented to hit and vibrate also found motor and fan wheel are vibrating too much ordering motor fan wheel and back panel; ordrng 1 280043 (Panel) and 1 279827 (Motor) and 1 WP694089 (Fan wheel)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Attleboro, Massachusetts 02703

Aimee Z.

Job Details: 07/11/2024

Installed new latch and strike and tested completey; dspstn on spec-tagged invntry: 1 W11457841 STRIKE

We serviced a

GENERAL ELECTRIC WASHER

Model GTW465ASN1WW

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 07/11/2024

"In hair salon since last there theyve used and bolt broke off in Gearcase. Needs a bolt extractor or new gear case.Putting through autho for Gearcase. Going try extractor first.; rqstng P&A on 1 WH03X33730 (Gearcase), states that autho needed"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 07/11/2024

Installed new panel and tested all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 07/11/2024

Food freezing in fresh food section found high side pressure at 130psi and low side at -10psi. Called tech support and recommend replacing evaporator. Installed new evaporator that I left the last visit. Pulled a vacuum then recharged with 47G of r600a please allow 24 hrs for temps to stabilize SR#7739475879

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW2

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 07/11/2024

Washer not starting dispenser not pushed in all the way. Pushed in and disabled dispenser all checks ok. Bezel is broken needs new; ordrng 1 W11550898 (Bezel)

We serviced a

SAMSUNG DRYER

Model DVG55A7700V

Near Canterbury, Connecticut 06331

Jeremy B.

Job Details: 07/11/2024

Installed new thermostat all checks ok. ; dspstn on spec-tagged invntry: 1 DC47-00016A THERMOSTAT

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Plainfield, Connecticut 06354

Jeremy B.

Job Details: 07/11/2024

Tub assy came in damaged need to reorder. ; rqstng P&A on 1 W11460604 (Tub assy)

We serviced a

WHIRLPOOL OVEN

Model MGR6600FZ0

Near Chaplin, Connecticut 06235

Amanda R.

Job Details: 07/11/2024

Bake and broil spark ignitors not sparking unplugged uni for 7 mins tested both lighting normally

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS01

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 07/11/2024

"Installed parts listed from previous diag, and door closing properly now, cleared as much frost as possible and please allow time for frost to dissipate."

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/11/2024

Installed new drain kit and cycled. Please allow 24-48 hours for temps to regulate.; dspstn on spec-tagged invntry: 1 DA82-01415A DRAIN KIT

We serviced a

MAYTAG WASHER

Model WTW5100HC1

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/11/2024

"Installed parts listed and ran calibrate cycle and auto test, all functions test fine now.; dspstn on spec-tagged invntry: 1 W11283592 MOTOR-DRVE"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Enfield, Connecticut 06082

Gary V.

Job Details: 07/11/2024

"Installed new hub and wash plate, cycled and tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Killingly, Connecticut 06241

Amanda R.

Job Details: 07/11/2024

Need to go back to check connection from control to cabinet the wiring there run Test 5 in diagnostics check 9 pin connector ohm out thermistor at control sr7739463773 unit still not defrosting called tech support; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Killingly, Connecticut 06241

Amanda R.

Job Details: 07/11/2024

F2e1 f5e1 Ui powers on cant switch cycle or any functions quoted for new Ui

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Thompson, Connecticut 06255

Chris B.

Job Details: 07/11/2024

Complaint that the washer is not spinning out. Found bad capacitor. Measured no reading in the cap. Will order parts for a return visit.; rqstng P&A on 1 W11158830 (Capacitor) and 1 W10913953 (Actuator)

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Webster, Massachusetts 01570

Chris B.

Job Details: 07/11/2024

"Complaint that the unit is not turning on. Found bad harness wire to terminal block. Will order parts for a return visit.; rqstng P&A on 1 W11528249 (Control Board) and 1 W11616882 (Harness Wire) and 1 WPW10245259 (Block) and 6 WP3400029 (Nut)s and 1 WPW10281322 (Wire Connectors), states that autho needed"

We serviced a

SAMSUNG DRYER

Model DVE45T3200W/A3

Near Killingly, Connecticut 06239

Amanda R.

Job Details: 07/11/2024

Replaced control customer did load said it worked good on heavy duty

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Plainfield, Connecticut 06354

Amanda R.

Job Details: 07/11/2024

tub came with tiny hole in it need to reorder

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Griswold, Connecticut 06351

Amanda R.

Job Details: 07/11/2024

Ice-maker mold cracked replaced ice maker ; used 1 W10873791 (ICE MAKER) from stock

We serviced a

SAMSUNG DRYER

Model DVE50R5400W/A3

Near Springfield, Massachusetts 01108

Mike K.

Job Details: 07/11/2024

"Cs complaint of noisey operation, found support rollers to all be running smooth, idler running smooth, blower wheel had significant amount of lint build up. Cleared and unit running smoother."

We serviced a

MAYTAG DRYER

Model LDG8414AAE

Near Springfield, Massachusetts 01104

Mike K.

Job Details: 07/11/2024

"Unit not heating, found broken igniter, verified 120vac coming to igniter. Quoted for labor, igniter. Accepted and collected in full via check; ordrng 1 279311 (Igniter)"

We serviced a

LG REFRIGERATOR BOT

Model lmxs28626s/08

Near West Springfield, Massachusetts 01089

Mike K.

Job Details: 07/11/2024

Replaced evap cover assy. Unit is cooling rf section. Will have cs monitor but should start making ice by tomorrow and if fan not working would give error.

We serviced a

LG REFRIGERATOR

Model LRFLC2706S

Near Holyoke, Massachusetts 01040

Mike K.

Job Details: 07/11/2024

"Left mullion strip not always going into position, barely touch glide, left door lower then right. Raised left foot and now mullion making much better contact and operating properly"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS00

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 07/11/2024

"Complaint of noise while running, not doing sound now. Has a loud damper, but not noise recorded. Could not replicate. Fans/compressor working and with good air flow. Hard to tell from video where sound was coming from. Did get some louder vibrations, but silenced when moving unit. Ran icemaker and not sound heard.Possible had a door not fully closed and frosted up evap, with fan making noise, but good flow and no noises now."

We serviced a

SPEED QUEEN DRYER

Model AWN63RSN115TW01

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 07/11/2024

"Door lock is loose, broke off from top, lock itself looks to be good, trying to lock.Quoted for cap/labor. Accepted. Replaced and verified operation"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF1

Near Mendon, Massachusetts 01756

Aimee Z.

Job Details: 07/11/2024

Installed new water valve tested leaks and tested valve dispenser Complete

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Grafton, Massachusetts 01519

Aimee Z.

Job Details: 07/11/2024

Checked error codes none.cust washing to small of loads.Needs to put more in the washer .Tested diagnostics ran as intended Explained all the cycles and what to put in .With Cust. Explained if here banging is going out of balance.Stop washer and re balance and run drain and spin.There nothing wrong with washer Cust is 98 yrs youngAnd panics.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDB02

Near West Hartford, Connecticut 06117

Ruben C.

Job Details: 07/11/2024

Checked unit four evap has very little frost buildup on coils ordering sealed system comp; rqstng P&A on 1 W11109499 (Drier) and 1 W11504445 (Coupling) and 1 W11504447 (Coupling) and 1 W11580057 (Comp) and 2 W11506619 (Coupling)s and 1 W11574641 (Coupling) and 1 Time (Extra time)

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