We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near York, South Carolina 29745
Mitch H.
Job Details:
10/13/2025
"Removed and replaced control and harness. Reassembled, tested, dishwasher operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF577KPS02
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
10/13/2025
Checked and found refrigerator operating properly at time of visit. Customer showed video and pictures of issues. Said they unplugged refrigerator for a time and began working correctly when they plugged it back in. Requesting P&A for control and User interface. Advised customer that office will call to schedule when parts arrive.; rqstng P&A on 1 W11224256 (Control) and 1 W11636543 (User interface)
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
10/13/2025
Checked and tested. Found drain pump constantly running. Needs control. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Heath Springs, South Carolina 29058
Jonathan J.
Job Details:
10/13/2025
Complete washing machine making a loud grinding noise. Every time washing machine is used last time. It was used. It went from sensing to Dunn and under five minutes. I found my drive pulley was being locked. I found error codes as follows F5e2 latch error f7e7 motor unable to reach target rpm I test latch is working properly. Some plastic underneath were broken locking up main drive pulley removed plastics that were causing pull lock up tested operations. Everything now working properly no further issues found with washing machine at this time.
We serviced a
WHIRLPOOL WASHER TL
Model MVW4505MW2
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
10/13/2025
"Complaint washing machine is loud customer comparing washing machine to his washing machine he had for the past 43 years. Customer is elderly, and just recently lost his wife and unfamiliar with this particular machine. Instructed customer on proper operation. Customer is illiterate as well as blind, partly. Install an instruction fulfilled."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/13/2025
"Complaint washing machine will not spin. Will not agitate making weird noise washing machine now wont do anything. I found error codes are as follows F5e2 f2e1 f7e1 f0e5 I cleared error codes from history found capacitor has failed. Also found lid latch is repetitively clicking and is not latching. Replace latch assembly and capacitor performed a control board calibration procedure tested operations no further issues found with washing machine at this time.; used 1 W11307244 (DOOR LOCK), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRSF5536RZ00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/13/2025
Complaint top vent going to icemaker keeps dropping down. Will not stay up. I found vent was fallen upon arrival. I silicone vent with food grade adhesive in place customer to allow 24 hours for partial care up to seven days for full cure. No further issues found with refrigerator at this time or reported by customer.; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock
We serviced a
LG WASHER TL
Model WT1501CW
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
10/13/2025
"Customer complained it leaked and got off balance, notes say noise during agitate. Could not get unit to run diagnostics. Ran spin only cycle unit drained and went into high speed spin. ran quick wash cycle went through quick wash cycle. Could not find any signs of damage to shifter, agitator was stuck on. Could not inspect under. Informed customer if unit was leaking it was possible it was backfilling out of drain. Could not find a leak through both cycles. Could not find any defects collect a trip fee.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
AMANA DRYER FL
Model NED4655EW1
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
10/13/2025
"Customer complaint unit was not heating and faulty heater. And thermal overload replaced replaced heater and thermostat from truck truckstop unit verified proper operation.; used 1 279816 (THERMAL KIT), and 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL WASHER FL
Model WFW560CHW4
Near Denver, North Carolina 28037
Ryan S.
Job Details:
10/13/2025
"Found door locked, found f1e1 error ,error and f9e1. Cycled power f1e1 returned. Ordering control board. Keeping pump for return call. Scheduled return call with customer. ; ordrng 1 W11549931 (Control board)"
We serviced a
JENNAIR WALL OVEN
Model JOESC730RL00
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
10/13/2025
Returned to install new oven control board. Installed board. Ran bake 350? unit started heating with no error codes . Verified proper operation.
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Bristol, Connecticut 06010
Jimmy R.
Job Details:
10/13/2025
"Tested unit and found when unit would go into a spin cycle it would start banning and walking out of its place, ran diagnostics and found errors F0e5 off balance, f2e1 stuck key, ran a self test and unit would start spinning and bouncing. Checked suspension and found faulty causing unit to bounce all over. Replaced suspension and recalibrated unit, ran a sod and a wash checking all functions and unit is now working to specs ; used 1 W11130362 (SUSPENSION) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model MRT311FFFZ02
Near Plymouth, Connecticut 06786
Jimmy R.
Job Details:
10/13/2025
Installed new left and right hand rails lubed tracks for draws to slide good and all operations are now working to specs
We serviced a
MAYTAG WASHER FL
Model MHW5630HW2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/13/2025
"Complaint washing machine leaking intermittently and making clicking noises. All the time F0e1 load in drum during a clean cycle f5e2 latch not closed after starting a cycle f6e3 mcu to acu loss communication f4e1 wash heater relay communication f8e1 valve failure I found main control board has a relay that is clicking all the time I found leaking as caused by door gasket seal spring clamp missing customer stated shes been using it this way since she got it and had no idea that it was not supposed to be this way. unit has error code for heater loss of communication between temperature sensor and heat heater ordering a heater as a precaution as well. No motor noises or abnormal noises with drain pump heard at this time, ordering water, inlet valve as cold water and hot water or chattering as well and diagnostics cycle. everything could be due to the main control board failing, but will be replacing all parts either way.; ordrng 1 W11266654 (Clamp) and 1 W11688995 (Valve) and 1 W11688994 (Valve) and 1 W11314664 (Heater) and 1 W11322901 (Control) and 1 W11316246 (Switch)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model KRSC703HPS05
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/13/2025
"Coming out of both doors freezer and fresh food door top corners inside edges of doors. I found issue is a normal part of manufacturing process and considered a cosmetic based issue. Cosmetics are not covered past 30 days per manufacture. Manufacture stated once a new occupant close on house 30 days will be in effect and if new customer has issue, we can address it at that point in time. Was not sure what issue she was whether it was water-based drainage based upon arrival had to wait to get into contact with builder. No further issues with cooling or ice production or any other issues found with unit at this time. No additional issues reported by customer builder at this time."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/13/2025
"Complaint washer wont do anything lid will not unlock. Cannot get laundry out of washer. I found drain harness has broken unit full of water upon arrival preventing washing machine from unlocking lid. I replaced harness as harness was broken at Y connector going off to drain pump. After replacing harness, I tested operations. Everything is now working properly draining properly lose Locking and unlocking properly.; used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model KOEC530PSS00
Near Denver, North Carolina 28037
Ryan S.
Job Details:
10/13/2025
Customer complaint left side of light intermittently does not work. Seems to stop working when oven heats up right light works 100% of time. Ordering light assembly w bulb. Scheduled return call with customer. ; ordrng 1 W11292252 (Oven light assembly)
We serviced a
WHIRLPOOL DRYER FL
Model wed4815ew1
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
10/13/2025
Installed new timer and ran dryer thew a timed dry setting and a auto dry found heater now cycling on no off normally and all operations working to specs
We serviced a
WHIRLPOOL WALL OVEN
Model JJW2727WB00
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
10/13/2025
"Ran unit due to customer getting errors and found unit storing codes f8e0 cooling fan speed under speed, f8e2 high fan speed under speed ran high speed fans then low speed finding lower one was not on after running high speed the fan started operating. Noticed vents where blocked with lint causing no air flow, Cleaned vents and heated unit to 350 then to 450 with no errors. Advised customer issue and if it started to error out again she will need new fans and will call"
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
10/13/2025
Complaint that the oven is not heating properly. Found bad igniter. Quoted for parts and labor. Customer mentioned that they think they have coverage on the unit. They will be verifying it. Collected trip fee. I still quoted PL just in case.
We serviced a
KITCHENAID WALL OVEN DBL
Model KEBS247DBL6
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
10/13/2025
"Complaint that the oven wont turn on after self clean use. Found bad thermal fuse. Quoted parts and labor. Will order parts for a return visit.; ordrng 1 2xFrameJob (2x Frame Job), used 2 WP9759242 (THERMAL KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ11
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
10/13/2025
Complaint that the refrigerator is not dispensing water. Found no voltage to the water filter. On diagnostic cycle test 25 the paddle showed its working properly. Will order all parts for a return visit.; ordrng 1 W11399844 (Control Board) and 1 W11043013 (Water Valve) and 1 WP67006331 (Cover)
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
10/13/2025
"Installed new min cntrl, pump no pressure switch ran unit thew a test cycle and unit went threw normally. Ran a drain plus a spin and unit is now completing the cycle am working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model MRSC6636RZ00
Near Denver, North Carolina 28037
Ryan S.
Job Details:
10/13/2025
Customer complained air filter not closing properly and missing filter. Found unit is within initial 30 day wares. Ordering filter cover. Informed customer filters are not covered under warranty. To call whirlpool to send her one. Scheduled return call for filter cover. ; ordrng 1 W11760592 (Cover)
We serviced a
SAMSUNG DRYER
Model DVE52A5500V/A3
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
10/13/2025
"Tested unit and found dryer would not power on and run tested voltage to terminal block and found only 120v on one leg and 22v on other, dryer is not getting correct power to turn it on. Customer will need an electrician to look at power issue"
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Dudley, Massachusetts 01571
Glenn
Job Details:
10/13/2025
"Went to install suspension rods and found gear case shaft rusted needs gear case, suspension rods, agitator, and hub order parts; ordrng 1 W11454734 (Gear case) and 1 W11140362 (Suspension Rods) and 1 W11550891 (Agitator) and 1 W10528947 (Hub)"
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
10/13/2025
"Checked over stove and found front of door stainless coming apart and falling off of glass found when opening door the hinges would bind and squeak causing door to open very hard. Unit is going to need outer door,badge and hinges will order and return, parts tentative p/a ; ordrng 1 W11250167 (Door panel) and 1 WPW10299224 (Hinge) and 1 WPW10299227 (Hinge left) and 1 WPW10612925 (Nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHV01
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
10/13/2025
"Customer complaint icemaker, not working since returning call and harness was connected, but not completely secured. Secured harness connection.Icemaker started immediately. Verified proper operation. Issue was tech fault so was rework to previous call."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
10/13/2025
Return to install new control board brand unit through service diagnostics verified proper operation
We serviced a
GE DISHWASHER
Model GDT665SGN5BB
Near Enfield, Connecticut 06082
Mike K.
Job Details:
10/13/2025
"Unit gave an ftd, failure to drain error when empty, then an h2o error when attempting to use again. Found pressure sensor clogged. Cleared and ran and running cycle fine. If continues issues would replace pressure sensor, but looks to have just been clogged and not damaged.; ordrng 1 WD21X25468 (Pressure sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model MFF2055FRZ00
Near Enfield, Connecticut 06082
Mike K.
Job Details:
10/13/2025
"Replaced freezer door, ice sheet in bottom of freezer, clogged evap drain, steamed clear and formed gasket for new door, sealing. Advised to leave shut for the next several hours to allow to form"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW
Near Springfield, Massachusetts 01118
Chris B.
Job Details:
10/13/2025
Complaint that the washer would not stop running. Found bad control board failed pressure switch. S Code: S153EB. Replaced part and unit running normal.
We serviced a
WHIRLPOOL DRYER
Model WGD5600XW0
Near West Springfield, Massachusetts 01089
Chris B.
Job Details:
10/13/2025
Complaint that the dryer is making a loud noise when tumbling. Found bad bearings on motor. Quoted for parts and labor. ***Customer asked for Chris to come back due that customer can let Chris in the home if they are not present.***; ordrng 1 4392067 (Dryer Repair Kit) and 1 279787 (Motor)
We serviced a
KITCHENAID WINE CELLAR
Model Kuwl214ksb00
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/13/2025
Complaint machine making vibrational noise nonstop when compressor is running typically within 5 to 10 minutes of it starting up pulsating noise. I was able to duplicate noise. I found machine is wedged into hole leveling legs on the front are not on the floor unit is being supported by the front grill piece to the floor. I have tried multiple times to lift the machine up even a hair and cannot get it to move at all. Customer is going to contact builder and potentially have flooring removed so that machine can be properly leveled. To prevent vibrational noise from occurring.
We serviced a
WHIRLPOOL WASHER TL
Model MVWB835DW4
Near South Windsor, Connecticut 06074
Mike K.
Job Details:
10/13/2025
"Unit wont turn on. Verified voltage at outlet and at board. Lower inspection found unit gear case has leaked oil. Voltage from control to u/I ( black to ground 164 VDC, yellow to ground 169 VDC).Unit would need control, console and gear case assy. Quoted and denied. Collected for service call"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS03
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
10/10/2025
"Returned to install new fan assembly , control board and damper control. Installed parts . Fan. Ow working as designed."
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
10/10/2025
"Tested unit and found washer would make a clicking noise when completing a wash cycle. Ran a diagnostic cycle and found error F9e3 ran a self calibration test and found when unit would spin it would start squealing and shaking found gearcase failing causing issues. Will replace gearcase,wash plate and suspension. Parts tentative p/a; ordrng 1 W11449840 (Gearcase) and 1 W11396716 (Suspension) and 1 W10902814 (Wash plate)"
We serviced a
MAYTAG WASHER TL
Model MVW7230HW1
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
10/10/2025
"Tested unit and found washer had started to beep and go threw cycles on its own customer unplugged unit, plugged it back in and no power at touch panel. Removed Console and found user interface dead and no display interface needs to be replaced will order and return when parts are available advised customer it was out of stock ; ordrng 1 W11130429 (User interface) and 1 W11614514 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model JFC2290REP00
Near Longmeadow, Massachusetts 01106
Mike K.
Job Details:
10/10/2025
"Replaced mullion and ff gaskets, steamed gaskets to allow to form to doors. Instructed to leave doors closed for the afternoon."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Springfield, Massachusetts 01119
Mike K.
Job Details:
10/10/2025
"4-3 error in history, wash motor not running error. this is with new control. Started diagnostic cycle and wash motor running in testing through first couple cycles, but then stopped. Looks to be intermittent motor operation. replaced sump assy.Ran diagnostic and completed cycle with wash motor working throughout testing. Heater operation verified; used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Wilbraham, Massachusetts 01095
Mike K.
Job Details:
10/10/2025
"No errors in history, blinking sensing light on arrival. Says it fills and then nothing. Ran diagnostic cycle and completed fine. Filled agitated, drained and spun out. Ran normal cycle. Cs had set to deep water wash/rinse. Kept settings and let unit run. Hot & cold valves operating. Sensing light blinking usually means unit is on pause. Would also stop if it thought lid was open.Possible control button has intermittent operation/stuck. Preordered board is incorrect (call had wrong mod/ser number)Will order control, lid switch and strike.; ordrng 1 W11608056 (Control) and 1 W10837741 (Strike) and 1 W11307244 (Lid lock)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS3
Near East Longmeadow, Massachusetts 01028
Mike K.
Job Details:
10/10/2025
Unit passed warranty per service bench (does not have delivery date). Cs is looked for reciept.Complaint of issues with dispenser.Cs could not locate reciept. Explained we cannot do warranty service without it as service bench shows past warranty. Advised to locate receipt and set up another visit and we can then complete repair
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Plainville, Connecticut 06062
Jimmy R.
Job Details:
10/10/2025
"Ran unit due to leaking water and found drain pan had water in it and customer left unit the way it was when it leaked checked for water and could not see anything under unit. Ran a wash cycle several times and noticed water would over flow and drop down hinge on left side. Unit will need new hinges, lower seal and sump due to pulsing, advised we would call when parts are in for rerun visit sump was out of stock ; ordrng 1 W11664713 (Seal) and 1 W11766666 (Hinge) and 1 W11766665 (Hinge right) and 1 W11443104 (Sump)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ13
Near New Britain, Connecticut 06053
Jimmy R.
Job Details:
10/10/2025
Checked over unit and found ice container cracked causing ice to fall out and never dispense. Unit will need new ice bin will order and return ; ordrng 1 WPW10558424 (Ice container)
We serviced a
MAYTAG WASHER TL
Model MVW5430PBK1
Near West Hartford, Connecticut 06107
Jimmy R.
Job Details:
10/10/2025
"Teated washer and found unit not completing a cycle unit would get to the spin shut down and never complete. Ran diagnostics and found errors F9e1 long drain tested drain cycle and found drain pump barely pushing water from impeller, removed old drain and replaced with new ran a calibration and a wash a spin cycle finding unit now pumping water out and working to specs ; used 1 W11399437 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ3
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
10/10/2025
"Inspected and found Ui panel peeled up causing water migration into electronics, needs Ui board harness and main control. Will order parts and return.; ordrng 1 W11460908 (Ui panel) and 1 W11632709 (Ui board display) and 1 W11627526 (Harness) and 1 W11672039 (Main acu)"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS01
Near Northbridge, Massachusetts 01588
Glenn
Job Details:
10/10/2025
Found LED failure will need to order LED light kit. Customer has 2 works order one for the fridge and one for the microwave plz schedule together once parts have arrived ; ordrng 1 W11683243 (LED light kit)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD211NS0A
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
10/10/2025
Customer complain unit not getting power at all found no voltage two unit. Customer thought unit went to a receptacle beside sink. Still found no voltage after trying several switches. Customer had a walk-in crawlspace. Traced wire from dishwasher to under sink. Looked under sink found plug was loose. Secured plug unit now getting voltage unit now works verified proper operation. Collect a trip fee. Via Cc.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA01
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
10/10/2025
Customer continues unit wont stop making ice. Found thermistor out of range per temperature . Replaced thermistor from pre id ts. Ran unit and verified proper operation.
We serviced a
KITCHENAID WINE CELLAR
Model KUWL204ESB00
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
10/10/2025
"Customer complained water dripping out of front unit. Found water dripping from inside back panel checked drain tube trap, found rust had prevented trap from slowing water to go to pan. Cleaned off trap . Unit now draining properly. Verified proper operation."
We serviced a
WHIRLPOOL RANGE
Model WFE321LWQ0
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
10/10/2025
"Complaint started hearing loud, banging noises, followed by white smoke with a foul smell. I found fake element short of the cross to frame causing control board to explode sending sparks from the main control board all over the place. Unit has proper voltage is getting two machine control board is no longer available.; rqstng P&A on 1 WP9755770 (Bake element) and 1 WP3196548 (Fuse) and 1 WPW10273385 (Control nla)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ13
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
10/10/2025
Complaint unit took about a week to make ice after it was first plugged in and had Styrofoam in ice. I found Styrofoam is packaging Styrofoam the installation team did not remove from ice band tray. I found no cooling issues with refrigerator today. Ice butt bin bucket was over 3/4 of the way full unit dropped ice as soon as Ben was replaced after dumping ice And cycled fine. Food temperature in freezer section is-3.5? fresh food temperature is 40? on door in a bottle of water on the top shelf 33.1? in lower shelf. No issues found with refrigerator today. Other than ice fill tube had an ice plug in tube. I removed ice plug tested operations of icemaker again no issues.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/10/2025
Complaint dishwasher will not wash sprays will not spin but fills with water. I found error codes 43 and 71 only codes. Cleared codes found main wash motor has failed. Replaced sump assembly performed. A diagnostic cycle heater is working perfectly fine. Everything is working as designed.; used 1 W11613479 (MOTOR/SUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KRFF577KPS03
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/10/2025
Complaint unit not dispensing water properly barely trickling cannot get filter to come out. I found filter was stuck. Was able to get filter removed. Found filter was clogged with white floaty debris. Customer is on city municipal water supply. No further issues found with unit at this time. Customer needs a new filter is using the factory filter that came with the refrigerator when they purchased it.
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Sutton, Massachusetts 01590
Glenn
Job Details:
10/10/2025
Found restriction and compressor over heating and making loud noise during operation will need to order parts filter dryer switching valve and compressor allow 2hrs call when on the way 20 minutes ahead 5089549503; ordrng 1 W11578205 (Compressor) and 1 W11575003 (Switching 3 way valve)
We serviced a
WHIRLPOOL WASHER FL
Model WFW92HEFW0
Near Southbridge, Massachusetts 01550
Glenn
Job Details:
10/10/2025
Complaint loud scraping noise from inner basket customer found a wire from a bra in washer noise is gone tested all ok. charged customer trip charge of $129 no repair needed.
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Southbridge, Massachusetts 01550
Glenn
Job Details:
10/10/2025
Found worn out support rollers installed dryer repair kit tested all ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER TL
Model MTW6200RR0
Near Worcester, Massachusetts 01603
Glenn
Job Details:
10/10/2025
"Found that the lid will not close all the way, so the lid lock broke has it tried to lock against the latch will need hinges and lid lock order parts ASAP; ordrng 1 W11670519 (Lid lock) and 1 W11789527 (Hinge) and 1 W11789526 (Hinge)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near East Windsor, Connecticut 06088
Gary V.
Job Details:
10/10/2025
"Installed new control board and cycled through diagnostics, tested fine."
We serviced a
MAYTAG WASHER TL
Model MVW7230HW0
Near Windsor, Connecticut 06095
Gary V.
Job Details:
10/10/2025
"Inspected and found suspension rods worn out, replaced and cycled, tested fine."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW2
Near West Hartford, Connecticut 06117
Gary V.
Job Details:
10/10/2025
"Inspected and found no water entering unit, found valve terminals dislodged, reinserted and cycled, tested fine now. No one available to explain 5 star survey from whirlpool to."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near West Hartford, Connecticut 06117
Gary V.
Job Details:
10/10/2025
"Inspected and found dispenser broken, replaced with new dispenser and cycled, tested fine.; used 1 W10861000 (DISPENSER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRB329DMBW06
Near Hartford, Connecticut 06112
Gary V.
Job Details:
10/10/2025
"Inspected and found power plug falling out of the wall, and water line not connected because its corroded and leaky and needs to be replaced, informed customer of electrical and plumbing needs. temp settings needed to be adjusted and door glides not aligned properly, adjusted glides and set temps to correct settings, all other functions test fine."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model Krfc300ess07
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
10/10/2025
"Pulled refrigerator out, removed and replaced compressor, dryer and access valve. Charged with nitrogen to 250psi. Checked for leaks, none found. Allowed to sit under pressure for 20 minutes, no loss of pressure. Evacuated nitrogen, pulled vacuum for 20 minutes. Weighed in correct charge, 55g, of R600A. Compressor operating and unit cooling properly."
We serviced a
WHIRLPOOL M/W OTR
Model JMC2430IL01
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
10/10/2025
"Confirmed issue. Removed and replaced console. Turned breaker back on. Programmed control for correct model. Set clock. Tested, microwave operating properly."
We serviced a
MAYTAG WASHER FL
Model MHW8630HW4
Near Tega Cay, South Carolina 29708
Mitch H.
Job Details:
10/10/2025
"Removed top, removed and replaced both inlet valves and hoses. Reassembled, entered diagnostics, cleared error codes and ran automatic test cycle. Both valves and other components tested good and operating properly."
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC75EC0HS22
Near Fort Mill, South Carolina 29715
Mitch H.
Job Details:
10/10/2025
"Turned breaker off. Pulled oven partially from wall. Removed and replaced console. Reinstalled in wall. Turned breaker back on. Set time and date. Tested, all operating properly."
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOEC5030LZ01
Near Fort Mill, South Carolina 29707
Mitch H.
Job Details:
10/10/2025
"Breaker was off on arrival. Turned breaker back on. Entered diagnostics, no stored error codes. Ran diagnostic tests, all checked good at time of visit. Console and control are on order but not yet received. Will install on return visit when parts arrive.Called safety dept spoke to Cheryl 21053589. Advised her of findings.; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507EBL01
Near Fort Mill, South Carolina 29707
Mitch H.
Job Details:
10/10/2025
"Tested and ran diagnostics. Found all fans operating properly. Checked and found RC drain pan bowed, high in the middle causing water to accumulate in bottom of refrigerator section. Quoted customer for replacing drain pan. Customer approved. Checked part availability and scheduled return for 10/15 AM. Collected full amount on ck# 129; ordrng 1 W11457241 (Drip pan)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM405PPS1
Near Charlotte, North Carolina 28277
Mitch H.
Job Details:
10/10/2025
"Checked entitlement, actual goods issue date was 9/24 and unit has additional 1 year Costco warranty. Confirmed issue of dispenser not opening. Removed outer door. Removed and replaced dispenser. Reassembled, tested, ; used 1 W11412300 (Dispenser) from stock"
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF577KPS02
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/10/2025
Complaint refrigerator or freezer cooling properly. I found evaporator has a full frost pattern developing but evaporator fan motor is not working. Replaced evaporator fan motor and damper control. everything working properly as of right now.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF555SDFZ08
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
10/10/2025
Customer complained of rattle when dispensing ice. Found solenoid making chatter. Noise not present when set to crushed ice . Quoted to replaced solenoid. Replaced and collected via check .
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
10/10/2025
"Customer complained oven not working, surface is. Found proper voltage to unit. Ran bake found only 29v going from control board to bake. Ordering new control board. Scheduled return call with customer. ; ordrng 1 W11548749 (Control board)"
We serviced a
GE REFRIGERATOR TM
Model GTS22KGNRWW
Near Worcester, Massachusetts 01605
Glenn
Job Details:
10/10/2025
"Found freezer door, not sealing properly and had to silicone Mullen heater seam on the freezer and steam the door seal so that it seats properly which was causing huge amounts of water droplets on the ceiling of the freezer . Now the door seals properly and the seam is sealed with silicone job complete ; used 1 DA81-05595A (SILICONE, FOOD GRADE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Harwinton, Connecticut 06791
Jimmy R.
Job Details:
10/10/2025
"Tested unit and found error 8-4 9-2 and unit beeping and running at the end of the cycle, checked float switch and found float had been clipped in wrong pushing down on float causing unit to think its over filling. Fixed float and ran unit thew a few wash cycles unit is now working to specs"
We serviced a
MAYTAG WASHER TL
Model MVWC465HW3
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
10/10/2025
"Customer complained unit still shaking. Said if I called whirlpool they would replace the unit. Informed customer I would have to run tests on unit first. Ran unit empty and unit wasnt off balance. Asked for three towels. Loaded towels per owners Manuel instructions, In piles evenly. Showed customer how to load towels. Ran drain spin cycle after making the towels wet. Unit went through to high speed spin and finished. Informed customer she will have to make sure loads are even and to wash and load unit per owners Manuel instructions so that loads are even and unit wont get off balance. Called techline to document results. Sr#21079374 ."
We serviced a
WHIRLPOOL REFRIGERATOR BO
Model WRF555SDFZ11
Near Winchester, Connecticut 06098
Jimmy R.
Job Details:
10/10/2025
Checked ice maker and found no ice in bin cycled ice maker from t-h with jumper and ice maker would not cycle. Tested voltage and ice maker getting 120v ice maker motor faulty. Replaced ice maker assembly and unit is now cycling and operating to specs ; used 1 W10882923 (ICE MAKER) from stock
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Stafford, Connecticut 06076
Gary V.
Job Details:
10/10/2025
"Inspected and found voltage getting to inlet valve but not opening to let water in, replaced valve and same issue, defective main control board, relay not closing to complete the circuit. will order and return. Explained 2 part 5 star survey coming from whirlpool after completed repair.; ordrng 1 W11742939 (Main control)"
We serviced a
WHIRLPOOL WASHER TL
Model MVWC565FW1
Near Stafford, Connecticut 06076
Gary V.
Job Details:
10/10/2025
"Inspected and found tub hub along with Gearcase now, is stripped and needs Gearcase and hub, quoted and they will call if wants to proceed with repairs."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ00
Near East Longmeadow, Massachusetts 01028
Mike K.
Job Details:
10/10/2025
"Rf not a warm, fr is cooking. Fr evap cover frosted over, door hits bottom of liner and can keep door from sealing properly. Was able to raise fr door to not hit liner and cleared but door closers not pulling door shut. Would need new rails. evap fan was not running, removed cover and iced up, cleared ice and verified fan is operational.Quoted for rails and labor including defrost. Approved. Steamed clear evap while here. Fan operational. When reassembling found the side mounting screws for the rails were loose, once tightened and reassembled door are closing properly. Rails not needed. Collected for labor only."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Torrington, Connecticut 06790
Jimmy R.
Job Details:
10/10/2025
"Tested unit and found unit would start but never fill and never wash, tested voltage to valve and found no power tested power at drain no power and also no power at float switch. Incoming voltage is 120v to control and terminal block but no power out of control to water valve to start unit. Unit will need new valve, harness,cntrl ; ordrng 1 W11697034 (Harness) and 1 WPW10327249 (Valve) and 1 W11637581 (Cntrl) and 1 W11613479 (Sump) and 1 W11612307 (Console)"
We serviced a
WHIRLPOOL WASHER TL
Model MVW5430MW2AAQ
Near Enfield, Connecticut 06082
Mike K.
Job Details:
10/10/2025
"Unit is under 1yr wp warranty per service bench. F0e9 only error in history. Complaint of unit going from sense to done, not draining. An diagnostic cycle fine, no breaks found at n lines to drain pump. With unit failing for cs will order control and harness.; ordrng 1 W11643701 (Harness) and 1 W11735316 (Control)"
We serviced a
SAMSUNG DRYER GAS
Model DV330AGB/XAA 04
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
10/10/2025
"Complaint of not heating, ran test cycle and heating. Cs says at end of cycle it was cold, possible ble coil issue, let run for 30 minutes.Didnt fail to ignite during that time. With everything operating fine logical choice is gas coils as the can fail as they get hot.Quoted for coils/labor. Accepted. Not in truck stock. Ordered coils ; used 1 279834 (COIL KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KBL3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
10/10/2025
Found the dishwasher is flooding house from the second it was installed by Queen city. I found Valve is split from install over tightening of fitting and brass fitting threads are also damaged preventing brass fitting from tightening down on new valve. Replaced valve assembly. No further leaking occurring was able to test using a rinse cycle. Also cleared all error codes and verified. No additional issues are occurring with dishwasher at this time.; used 1 W11434044 (VALVE-INLT) from stock
We serviced a
WHIRLPOOL WASHER FL
Model WTW5100VQ2
Near Heath Springs, South Carolina 29058
Jonathan J.
Job Details:
10/10/2025
Complain washing machine will not drain. Will not agitate will not spin doing the same thing as was doing two months ago. When lid latch failed. I found this time the motor has failed. I found at the pin connector. The gray wire going to the motor at motor is melted. Pin connector is perfectly fine as of right now on harness. No further issues found with machine at this time. Was able to bend and get motor to temporarily work by taking apart head unit and bypassing wire in black head. Unit will need motor to fix only did that to drain the water out. Took jumper wire back out and put back together.; ordrng 1 WP661600 (Motor)
We serviced a
MAYTAG WASHER FL
Model MFW7020RU0
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
10/09/2025
"Upon arrival found serial number was not correct serial number . Asked for purchase receipt , husband sent picture of delivery receipt. Foubd f8e1 error. Found cold valve malfunction. Replaced cold from pre Id ts. . Left pre id hot valve w customer. Ran quick wash .Verified proper operation."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
10/09/2025
"Tested unit and found once plugging in unit it would start running the drain pump, ran diagnostics and found error F3e1 pressure sensor fault control needs to be replaced. Replaced control and recalibrated unit ran a wash and spin cycle finding all operations are now working to specs"
We serviced a
MAYTAG DRYER FL
Model MED4500MW0
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
10/09/2025
Replaced timer and unit will not start. Verified voltage at terminal. Verified thermal cutoff good. Verified start switch working. Verified door switch working. Verified voltage coming to motor and voltage of blue and white (4M-5M) at motor when start switch is activated. Bad motor. ; used 1 279827 (MOTOR) from stock
We serviced a
MAYTAG WASHER TL
Model MVWC565FW2
Near Springfield, Massachusetts 01151
Mike K.
Job Details:
10/09/2025
"Broke out seized agitator and hub. Replaced gear case assy, clutch, belt, hub and agitator. Recalibrated and ran diagnostic cycle fine."
We serviced a
WHIRLPOOL DRYER
Model MGD4500MW1
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
10/09/2025
"Checked over machine and found dryer door not closing properly and bowed out found top of cabinet dented and scratched on right side corner, tried to fix door and straighten out but door is badly warped will need to replace door. Checked top and found corner scratched thew to metal will need to replace top. Parts are out of stock advised customer we would call when in for return visit ; ordrng 1 W10861224 (Door assembly) and 1 W11222514 (Top)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model kbfs25ewms10
Near Middletown, Connecticut 06457
Jimmy R.
Job Details:
10/09/2025
"Checked over unit and found freezer section building ice on bottom on cabinet then dripping water onto floor, checked drain and found ice over and clogged causing unit to not drain water when defrosting. Removed all ice and steamed drain line found drain plugged still, removed drain and cleared reinstalled drain and flushed hot water down finding unit now draining and working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
10/09/2025
Unit is a new build. Found door latch and strike faulty. . Replaced door latch and strike. Replaced door latch and strike. Ran unit to verify proper operation.
We serviced a
WHIRLPOOL WASHER TL
Model MVW5035MW2
Near Sutton, Massachusetts 01590
Glenn
Job Details:
10/09/2025
Found F7E1 error code Tachometer failure replaced actuator tested all ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Northbridge, Massachusetts 01588
Glenn
Job Details:
10/09/2025
Lower doors seal screws will not remain in place keep coming out and getting caught in the filter. The screws the holes go in on the inner door are elongated from over tightening will need to order the inner door for repair. ; ordrng 1 W11559689 (Inner door)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFF507HPS00
Near Douglas, Massachusetts 01516
Glenn
Job Details:
10/09/2025
Installed control board for defrost failure tested all OK at this time
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Warren, Massachusetts 01092
Chris B.
Job Details:
10/09/2025
Replaced part and unit running normal.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHM13
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
10/09/2025
Returned to install power chord /harness. Installed part and plugged unit in. Verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS321SDHZ11
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
10/09/2025
Customer complaining dispenser is not working. Unit is making ice found door switch not working. Replaced freezer door switch. Dispenser not working verify proper operation.; used 1 W11396033 (LIGHT SWITCH) from stock
We serviced a
JENNAIR REFRIGERATOR FDB
Model JF42NXFXDW01
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
10/09/2025
Complaint freezer still frosting up have to chip away. The ice and frost and snow I found door is not sucking itself closed advise customer unit definitely door slides may also need the door itself. Door is no longer available. Customer is going to debate whether or not they want to replace just the door slides and see if it fixes it or not will need helper to realign doors if customer decides to slides liner is also starting to split as well between fresh food section and freezer section has a crack starting to occur no water leaking issue is all due to air leak.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
10/09/2025
Complaint not draining not start button intermittently working I found I had to close door and press on door to get unit to drain will need ui control latch and drain pump. ; ordrng 1 WPW10348269 (Pump) and 1 WPW10653840 (Latch) and 1 W10906430 (Control) and 1 W10898448 (Ui)