Service History 267

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 01/21/2025

"Checked and found compressor and all components operating properly. RC compartment at proper temperature, freezer warm. Refrigerator is in an unheated or cooled garage. Explained to customer that this is not a garage ready refrigerator and will not operate properly in an non climate controlled environment."

We serviced a

WHIRLPOOL WASHER

Model WTW500CMW0

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 01/21/2025

On arrival I installed parts that were ordered and tested unit after installation. Unit tested properly in spin and agitate 5 of 5 times. No other issues found.

We serviced a

JENN-AIR MICROWAVE

Model JMC2430IL03

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 01/21/2025

"Pulled microwave from wall. Disconnected power. Disassembled microwave, removed and replaced control, magnetron, inverter, and UI. Reassembled, tested, microwave now operating properly."

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Pineville, North Carolina 28134

Brandon

Job Details: 01/21/2025

On arrival I replaced motor and blower again only to find that new motor is making same loud noise. Found this time that customer is having an intermittent power issue. The first time I checked power to the unit it was right. After installing the new parts I checked voltage again and there is 240 from neutral to L1 and 120 from L1 to L2. Customer needs an electrician.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Charlotte, North Carolina 28213

Clinton

Job Details: 01/21/2025

Replaced control on unit Custer will watch temps for next few days I believe issues have been resolved

We serviced a

SAMSUNG REFRIGERATOR

Model RFG298HDRS/XAA-00

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 01/21/2025

8e auger sensor motor 26e ice maker water valve 33e ice maker fill tube heater error codes unit will need an icemaker and auger motor and a water valve assembly to fix customer declined repair today was going to replace the fridge. Error codes cannot be cleared. Model until components have been repaired or replaced that are causing error codes to display.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF577KPS02

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 01/21/2025

"Disassembled, removed ice box assembly. Removed and replaced fill tube heater. Reinstalled, ran test 56, no ice maker errors. Ran test 57, ice cycled and harvested correctly. Ran valve test 45, valve activated and filled normally. All operating properly."

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SR

Near Attleboro, Massachusetts 02703

Aimee

Job Details: 01/21/2025

Installed new mullion complete

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Foxborough, Massachusetts 02035

Aimee

Job Details: 01/21/2025

"Found needs belt and pully, installed pulley from ts. None of the belt fit Need to order belt; ordrng 1 W11162091 (Belt), used 1 W10547290 () from stock"

We serviced a

MAYTAG DISHWASHER

Model MDPS6124RZ0

Near Shrewsbury, Massachusetts 01545

Chris B.

Job Details: 01/21/2025

Replaced panel and dispenser. No need to replace UI on this unit. Ran diagnostic cycle and all working normal.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Grafton, Massachusetts 01536

Glenn

Job Details: 01/21/2025

Installed lid lock and bezel tested all ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Grafton, Massachusetts 01536

Glenn

Job Details: 01/21/2025

Duplicate order

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Amherst, Massachusetts 01002

Mike K.

Job Details: 01/21/2025

Replaced freezer rails and shelves.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Indian Land, South Carolina 29707

Brandon

Job Details: 01/21/2025

Complaint unit is making noise in spin. On arrival I put unit in diagnostics and test spin and agitate. No noises come from either action. Took Washplate off and found change under it. Removed change and tested unit 4 more times. No noise came from unit. No repairs needed.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Fort Mill, South Carolina 29707

Brandon

Job Details: 01/21/2025

Complaint unit is not drying adequately. Tested unit on arrival and found no issues. Unit is heating properly and has proper voltage. Customer said they would use time dry to get it to run longer dry times. No repairs needed.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 01/21/2025

Complaint unit will not cycle. On arrival I found that unit is stuck in drain. Unit needs control for repair. Please let customer know when we can return. ; ordrng 1 W11603810 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/21/2025

"Clean dishwasher not drying air coating out Unit will need main control, drain pump and door gasket to repair.; ordrng 1 W11483553 (Gasket) and 1 W11497943 (Drain pump) and 1 W11410063 (Control)"

We serviced a

SUBZERO REFRIGERATOR

Model BI-48SD/0

Near Walpole, Massachusetts 02081

Aimee

Job Details: 01/21/2025

Installed board and new ui coded 022Compressor and fans on and dropping temps Tested water ice also .Advised customer 24 hours

We serviced a

MAYTAG REFRIGERATOR

Model MSF22C2EXM00

Near Shrewsbury, Massachusetts 01545

Chris B.

Job Details: 01/21/2025

Replaced all parts and IM working normal. Mentioned to the customer the first three cycles of ice to toss them out and to keep an eye on them.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW05

Near Worcester, Massachusetts 01605

Chris B.

Job Details: 01/21/2025

Complaint that the refrigerator is making a buzzing noise. Found line in the compressor side touching each other and the metal plate. Adjusted the all and no more noise.

We serviced a

GE REFRIGERATOR

Model GFE28HSKESS

Near Springfield, Massachusetts 01108

Jorden

Job Details: 01/21/2025

"Arrived and installed LED, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near New Britain, Connecticut 06053

Andre

Job Details: 01/21/2025

Ck unit upon arrival and found low side in a vacuum and high head pressure. With frost build up at capillary tube. Remove and found all the Freon loaded on one side of the system. Install Parts and pressure system to 240PSI and monitor and found no drop in pressure. Vacuum system and charge and monitor evaporator and found unit started to create a frost pattern. Inform customer 24hr for proper cooling

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bristol, Connecticut 06010

Andre

Job Details: 01/21/2025

Ck unit upon arrival and install all parts calibrated unit and ran quick wash and unit is now operating to manufacturers specs

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH1

Near Bristol, Connecticut 06010

Andre

Job Details: 01/21/2025

Ck unit upon arrival and found no operation found 120VAC at bottom of unit where power comes in. No flash from control also quote customer for control replacement and order parts for replacement ; ordrng 1 W10854215 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ3

Near Bristol, Connecticut 06010

Andre

Job Details: 01/21/2025

Ck unit upon arrival and ran unit to check for leaks and found no leaks coming from unit while operating also drain unit and found no leaks or drip. Try pulling out unit and found legs is already in the up position and unit has a tight fit where a small area in Tile was cut to slide unit in. And now unit is difficult to remove . Inform customer he or she would need to have unit accessible for repair. Customer will contact Lowes because customer stated Lowes installation team install unit

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Plymouth, Connecticut 06786

Andre

Job Details: 01/21/2025

"Ck unit upon arrival and ran unit and found no error code, ran to advance cycle and found unit would Hum a few times while Sense and then goes straight to Done. Replace capacitor and unit now operating to manufacturers specs ; used 1 W11395618 (Capacitor) from stock"

We serviced a

MAYTAG RANGE

Model MGR5710ADW

Near Watertown, Connecticut 06779

Andre

Job Details: 01/21/2025

Ck unit upon arrival and found orange flames coming from all burner. Per customer she dont really use the stove much. And stove is in good condition for the age. Check and found customer operating a humidifier in the kitchen which can affect the vapor in the which decreases % of oxygen which then result in the orange flames inform customer

We serviced a

LG REFRIGERATOR

Model LRTLS2403S

Near Worcester, Massachusetts 01606

Chris B.

Job Details: 01/21/2025

Complaint that the unit is making noise while running. Found ice buildup. Customer mentioned that another company under the LG warranty did replace the heater and they damaged the liner shown in the pics and not from us. Upon removal that back panel is slightly damaged on the vent and left screw. Will order part for a return visit.; rqstng P&A on 1 AEB75144907 (Fan Assembly)

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Holden, Massachusetts 01520

Chris B.

Job Details: 01/21/2025

"Unit has multiple complaints on ongoing issues. First error codes F9E1, F3E1. Complaint that the washer started filling up and the unit was on off position. Unit is stacked and will need a second tech to get the dryer down. Ran diagnostic cycle and took 4 tries to get any response. Tried shutting down the diagnostics test but no luck and had to unplug the unit. Control not responding as it should. Customer will have the dryer brought down to come back and further diagnose the problem. Will waive trip fee into labor within 7 days."

We serviced a

GE REFRIGERATOR

Model PYE22KSKMSS

Near Brookfield, Massachusetts 01506

Chris B.

Job Details: 01/21/2025

Replaced door and all sealing properly.

We serviced a

MAYTAG WASHER

Model MVW5435PW0

Near Hardwick, Massachusetts 01082

Chris B.

Job Details: 01/21/2025

Complaint that the washer is not starting any cycles. Found error codes F2E1 and F9E1. Hold start button didnt respond till it was pressed hard enough. UI harness wire seems ok. Tried running diagnostics cycle and wont run either. Last 5 attempts to enter diagnostic it wouldnt do a thing. ****Please call home number when rescheduling..Home 413-477-6338.***; ordrng 1 W11627413 (Control Board) and 1 W11675701 (UI Control) and 1 W11643701 (Wire Harness) and 1 W11399437 (Drain Pump) and 1 W11670519 (Lid Lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM00

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 01/21/2025

"Checked over unit due to machine had stopped cooling and found unit had been running for a day or two now and cooling checked condenser coils and found blocked, helped customer clean and removed filter checked cooling and unit is running and cooling to specs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Milford, Massachusetts 01757

Aimee

Job Details: 01/21/2025

Found dispenser not dispensing ice.took bucket out wasnt in the solenoid . Re installed is working Want replaced in case cracks in plastic; rqstng P&A on 1 WP2152713 (Solenoid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 01/21/2025

Installed new main cntrl and interface ran a diagnostics checking evap fan motor and found fan now running and cooling to specs. Advised customer give unit 24 hrs so temps get regulate

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273CF00

Near Milford, Massachusetts 01757

Aimee

Job Details: 01/21/2025

"Found Contrl on middle draw not working cant change settings No volts to draw read loUn plugged at draw plugged back in back in no display .Called maricone looking for harness for center draw .They think in door .Need to look at draw has harness in before schedule Spoke to MH also; rqstng P&A on 1 5304536613 (Draw) and 1 5304529567 (Ui middle draw) and 1 5304537110 (Pcb), states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/21/2025

"Installed lite , and cycled, tested fine."

We serviced a

GE WASHER

Model GTW330ASK1WW

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 01/21/2025

"Inspected and found Gearcase leaking oil in base and on motor and other components and bearing seized, quoted and she will call if wants repaired."

We serviced a

MAYTAG WASHER

Model MHW7100DC0

Near Charlotte, North Carolina 28208

Clinton

Job Details: 01/21/2025

Dryer needs to be Rome ed u it drain slowly in addition has multiple errors pre training to the pressure switch unit barely had any water in it and it will drain just slower then usual.also had a heater fault.; ordrng 1 WPW10605427 (Drain) and 1 W10576399 (Heater) and 1 W10903220 (Hose) and 1 WPW10448876 (Pressure) and 1 W11044559 (Pressure)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Charlotte, North Carolina 28203

Clinton

Job Details: 01/21/2025

Installed new panel now damaged or dent no issues

We serviced a

JENN-AIR RANGE

Model JGRP548HL00

Near Charlotte, North Carolina 28211

Clinton

Job Details: 01/21/2025

7740782732. Called tech support confirmed multiple issues. Advised to replaced vmax control with both ui controls order all parts confirmed with Randys control are covered ; ordrng 2 W11355248 (Ui control)s and 1 W11591511 (Knob) and 1 W11355232 (Power max)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Grafton, Massachusetts 01536

Glenn

Job Details: 01/21/2025

Duplicate order

We serviced a

SAMSUNG WASHER

Model wa52m7750aw/a4

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/20/2025

"Arrived and could get up driveway, because of snow storm, customer said to cancel for now, she will call back if need be."

We serviced a

LG REFRIGERATOR

Model LFXS26596S/01

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/20/2025

"Inspected and found water filter cracked causing flooding behind air channel area, quoted for new filter and he will call."

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Worcester, Massachusetts 01606

Glenn

Job Details: 01/20/2025

Complaint socks and under garments getting caught in the lower part of the bellow where the bellow drain hoses are located. Theres nothing wrong with the bellow. Instructed customer on possible over loading washer forcing clothes into the bellow

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Worcester, Massachusetts 01609

Glenn

Job Details: 01/20/2025

Complaint loud noise during the cycle. Found noise coming from agitator found bolt loose tightened but will need to order the agitator ; ordrng 1 W11550891 (Agitator)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Auburn, Massachusetts 01501

Glenn

Job Details: 01/20/2025

Installed part tested control panel all tested ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Worcester, Massachusetts 01609

Glenn

Job Details: 01/20/2025

Installed new door tested ice maker fill all tested ok. Customer wanted me to take the old door with me and I told him I cannot fit it in my van and told them to call Whirlpool for return label.

We serviced a

WHIRLPOOL WASHER

Model ="79641392511"

Near Wrentham, Massachusetts 02093

Aimee

Job Details: 01/20/2025

Found needs new bellows and filled tub with towels wet and spunFound needs new shocksThinking buying new

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF5

Near Milford, Massachusetts 01757

Aimee

Job Details: 01/20/2025

Found the ice maker making the noise found the ice box needs to come apart to install; rqstng P&A on 1 243297606 (Ice maker)

We serviced a

WHIRLPOOL DISHWASHER

Model GU2700XTSS1

Near Chicopee, Massachusetts 01020

Jorden

Job Details: 01/20/2025

"Arrived and found unit filling with water just not throwing water, heard motor activate but sounded defective not blocked. Unit needs new sump motor. Customer opted out of repair."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chicopee, Massachusetts 01020

Jorden

Job Details: 01/20/2025

"Arrived and found HMI button board not secured to UI console, reattached and clips still intact and not damaged. Unit tests fine."

We serviced a

KITCHENAID M/W OTR

Model KMHS120ESS11

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/20/2025

"Installed parts listed and cycled, tested fine now."

We serviced a

GE REFRIGERATOR

Model HSM25GFTGSA

Near Enfield, Connecticut 06082

Gary V.

Job Details: 01/20/2025

"Inspected and found unit no longer defrosting, open defrost heater circuit, quoted and they will call."

We serviced a

LG DISHWASHER

Model LDTS5552S

Near Suffield, Connecticut 06078

Gary V.

Job Details: 01/20/2025

"Inspected and found customer had electrician out and repaired electrical supply, now unit has water supply line leaking thru O rings in feed line and informed customer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Hopedale, Massachusetts 01747

Aimee

Job Details: 01/20/2025

Installed new light Cust also said top left eggs freezing Found blocking a vent . Advised to move to center shelf .I also adjust to 39

We serviced a

GENERAL ELECTRIC HOME LAUNDRY - E

Model GFW850SPNR

Near Hopkinton, Massachusetts 01748

Aimee

Job Details: 01/20/2025

"Couldnt get up drive way on hill and not trying to walk and slipCalled customer ; rqstng P&A on 1 WH11X29539 (Drain pump), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 01/20/2025

"Unit started making ice and has been making ice with no issues since last visit Ice bin is completely full. Upon arrival. Customer stated after last technician left the sound on the user interface stopped working. I found user interface has failed preventing sound from occurring. Interface to come back and fix sound issue. Venting for airflow circulation was completely blocked on top shelf could also be contributing to low ice production or waterline freezing issues preventing ice. could not with icemaker Just with user interface; ordrng 1 W11634312 (Ui), dspstn on spec-tagged invntry: 1 W10846539 FAN"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ10

Near Fort Mill, South Carolina 29715

Jonathan J.

Job Details: 01/20/2025

Replaced ice maker cycled unit filled with water no issues customer should have ice in next 48 hrs z

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 01/20/2025

"Checked and found ice maker stuck halfway through harvest cycle. Would not complete and return to home position. Removed and replaced ice maker from t/s. Tested, now operating properly.Inv# f/ ice maker 19187291 - not listed on choices; used 1 W11700250 (Ice maker) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 01/20/2025

"Checked entitlement, confirmed unit is in first year warranty. Tested and ran diagnostics. Found F4E3 pump error. Removed and replaced sump assembly. Tested, now operating properly.; used 1 W11613479 (Sump assembly) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HWO

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 01/20/2025

"Checked and found slider bad, not spinning correctly. Removed and replaced slider. Tested washer now spinning and operating properly.Used 1- W10734521 slider - inv# 18747792 from t/s; used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 01/20/2025

Checked and found freezer door switch broken. Removed and replaced door switch. Now operating properly.; used 1 W11396033 (Switch) from stock

We serviced a

WHIRLPOOL WASHER

Model LSQ9244EQ0

Near Gastonia, North Carolina 28052

Mitch H.

Job Details: 01/20/2025

Checked and found cold water valve not opening correctly. Needs valve assembly. Checked part availability and scheduled return for 1/28 PM ; ordrng 1 285805 (Valve)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Gastonia, North Carolina 28054

Mitch H.

Job Details: 01/20/2025

"Removed and replaced dryer timer. Reassembled, tested, timer and dryer operating properly."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 01/20/2025

Complaint water will not drain from dishwasher. I found drain pump had failed. Impeller came off of shaft of motor replaced motor tested operations no further issues found.; used 1 W10876537 (DRAIN PUMP) from stock

We serviced a

KITCHENAID RANGE GAS

Model KSGG700ESS6

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 01/20/2025

Complain And broil will spark but no gas ever comes out. Cooktop is working fine. All burners will light properly so unit has gas unit is on propane not on natural gas. Found no voltage getting to relay coils at regulator.; ordrng 1 W10860916 (Spark module)

We serviced a

WHIRLPOOL DRYER

Model MEDB835DW4

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 01/20/2025

"Complaint dryer making a loud loud noise the longer it runs, The noise gets louder. I found blower wheel was split was the cause of noise. I replaced blower wheel tested operations no further issues found.; used 1 WP697772 (BLOWER WHEEL) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 01/20/2025

Complaint inside of dishwasher is not washing or cleaning the dishes. Dishwasher also not drying the dishes just barely getting them wet. I found dishwasher has multiple issues with it after replacing motor sump assembly found that the touchscreen is not sensing properly and is continuing to touch buttons randomly even after cleaning it found OWI sensor has failed cleared error codes F7e1 f2e1 f4E3 f5e1 F2E1 and F5E one error code came back after replacing motor sump assembly; ordrng 1 W11302461 (Console) and 1 W11084121 (Owi sensor)

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Charlotte, North Carolina 28216

Clinton

Job Details: 01/20/2025

Timer is broken office will call to set up return visit ; ordrng 1 W11701755 (Timer) and 1 W11708423 (Knob)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Charlotte, North Carolina 28270

Clinton

Job Details: 01/20/2025

U it has a filled pump motor replaced pump motor that was pre Id. Unit operation as designed after repair

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Charlotte, North Carolina 28277

Clinton

Job Details: 01/20/2025

Ordered fabric softener dispenser parts ordered are not correct. Verified with original tech the parts needed. ; ordrng 1 W11569112 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Charlotte, North Carolina 28273

Clinton

Job Details: 01/20/2025

Damper motor opening and closing louder the normal. Placed ordered for damper I do not have this one ; ordrng 1 WPW10479155 (Damper)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Charlotte, North Carolina 28269

Johnny

Job Details: 01/20/2025

"Installed new part, pressurized with. 250 psi nitrogen. No leaks. Ran vacuum for 20 min, added 43g r600. Instructed cx to wait 24-48 hours for proper cooling regulation.; used 1 R600A (R600A 14.8 OZ) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Charlotte, North Carolina 28262

Johnny

Job Details: 01/20/2025

Installed new parts. Tested sensors in service mode. Cx verified sensors are functioning. Informed cx its best practice to only use timed dry. Unit working as designed.; dspstn on spec-tagged invntry: 2 WP3387223 ELECTRODE

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 01/20/2025

"Customers complained unit ui will be non responsive intermittently. He can unplug unit and it will work again for awhile. , but issue will return. No error codes found . Replaced UI panel and control board. Ran unit verified proper operation."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HBS05

Near Smithfield, Rhode Island 02828

Lee

Job Details: 01/20/2025

"Installed gasket, thawed frozen lines, tested okay."

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPB0

Near Glocester, Rhode Island 02857

Lee

Job Details: 01/20/2025

"Customer states unit will not startConfirmed complaint, found momentary switch faulty, replaced with pre I.d part, verified unit now works properly"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Cranston, Rhode Island 02920

Lee

Job Details: 01/20/2025

"Customer states dishes remain dirty after cycleConfirmed complaint, found multiple issues with unit, wash motor does need replacement, also found third level manifold bracket broken needs replacement.; ordrng 1 W11568642 (Manifold) and 1 W11573754 (Manifold bracket) and 1 W11416362 (Wash motor)"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Cranston, Rhode Island 02905

Lee

Job Details: 01/20/2025

"Customer states unit keeps giving error message 9-1 Confirmed complaint, found multiple issues with unit, found unit apart of Technical Service Pointer #: W11540964 and heater has never been updated, see quickpics, also found wash motor is causing the 9-1 error message, need to replace as well.Repalced both off truck, cleared error messages, verified unit is working properly.S17304 covers heater.; used 1 W11416363 (PUMP & MOTOR), and 1 W11537778 (HEATER W/NUTS) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF536RPS00

Near Warwick, Rhode Island 02889

Lee

Job Details: 01/20/2025

"Installed parts, added stainless steel tape around icebox area, tested okay"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Charlotte, North Carolina 28262

Johnny

Job Details: 01/20/2025

"Installed new parts. Could not test unit due to water leaking out of wall when unit drain, will need a plumber to fix draining issue"

We serviced a

WHIRLPOOL RANGE

Model RF368LXKT1

Near Charlotte, North Carolina 28262

Johnny

Job Details: 01/20/2025

Burners work oven light comes up. Display non functional. Investigated control board and discovered roaches living and dead inside control board. Informed cx we have a pest infestation policy.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 01/20/2025

"Customers complained unit ui will be non responsive intermittently. He can unplug unit and it will work again for awhile. , but issue will return. No issues with voltage, no error codes, ordering ui panel and control board. Informed customer office will call after job authorization and part arrival.; ordrng 1 W11378949 (Ui) and 1 W11388040 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM12

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 01/20/2025

"Customer complained icemaker stopped working for a few days then started making again but slowly. Found crack in ice tray replaced icemaker from truck stock ran unit, icemaker filled and harvest verified proper operation.; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 01/20/2025

Customer complain unit kept stopping making a grinding noise and grinding noise was actually just dream pump running normally while empty. found unit had long fill error. Water valve not working replaced valve from ts . Ran unit unit now filled and started washing . verified proper operation.; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60EBSR1WS

Near Warwick, Rhode Island 02886

Lee

Job Details: 01/20/2025

"Installed parts, verified no noise, unit works properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near West Warwick, Rhode Island 02893

Lee

Job Details: 01/20/2025

"Installed fan, removed ice, tested okay."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Denver, North Carolina 28037

Ryan S.

Job Details: 01/20/2025

Customer complained of odd smell and unit stopped working found long fill error. Found drain pump had thermal damage /melted . Found control constantly sending voltage to drain pump. Ordering drain pump and control board. ; ordrng 1 W11396717 (Drain pump) and 1 W11419171 (Control board)

We serviced a

WHIRLPOOL DISHWASHER

Model DU8700XT-0

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 01/20/2025

Complaint unit is leaking. Tested unit several times on arrival and unit did not leak. Customer states that unit is leaking under sink. Filled and drained unit several times and didnt see any leaks anywhere. Seems to be customer has a leak under sink. May need to replace drain line. Could not find any leaks at the time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 01/20/2025

Compliant unit is not cooling at all. On arrival I took freezer apart to access evaporator. Turned on test 5 to actuate compressor. Let it run for about 10 minutes and frost pattern never formed across evaporator. Found that unit has had a sealed system repair done by another company. I believe unit needs another sealed system repair. Ordering compressor and evaporator for repair. Please give tech extra time for repair.; ordrng 1 W10832994 (Compressor) and 1 WPW10608485 (Evaporator) and 1 WP978025 (Service valve) and 1 WPW10143759 (Drier)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM08

Near Denver, North Carolina 28037

Ryan S.

Job Details: 01/20/2025

"Customer complained freezer not getting cold enough. Found unit was in garage . Ran service tests . Compressor working properly, all functions working. Informed customer unit will not work properly unless garage is air conditioned/heated. Unit is intended for use in a location where the temperature ranges from a minimum of 55?F (13?C) to a maximum of 110?F (43?C). The preferred room temperature range for optimum which reduces electricity usage and provides superior cooling, is between 60?F (15?C) and 90?F (32?) . Verified unit working properly otherwise. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 01/20/2025

On arrival I installed inverter and tested unit. Compressor came on properly and unit started cooling immediately. No other repairs needed.

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS20

Near Johnston, Rhode Island 02919

Lee

Job Details: 01/20/2025

"Customer states oven temp seems off and convection bake fan doesnt seem to be coming onEntered diagnostics, found convection fan works okay explained to customer fan will shut off when door opens, calibrated oven."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Fort Mill, South Carolina 29707

Brandon

Job Details: 01/20/2025

Complaint ice is melting in door. I found on arrival that ice maker is overfilling with water and leaking into door. Tested ice maker on arrival and found ice maker is broken. Has e2 error code. Also water is not dispensing properly on unit. Bypassed filter and water still dispenses slowly. Ordering new ice maker valve reservoir and housing for repair.; ordrng 1 W11168758 (Reservoir) and 1 WPW10341329 (Valve) and 1 W11194438 (Housing) and 1 W11577195 (Ice maker)

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS05

Near Belmont, North Carolina 28012

Mitch H.

Job Details: 01/20/2025

Checked and found left front and left rear flame height too high and could not adjust. Ordering valves. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11677628 (Valve) and 1 W11256503 (Valve)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 01/20/2025

"Customer complained of grind noise then failed. Found unit wouldnt shift , replaced actuator, unit now shifting but wont spin or agitate. Checked j6-4 - to j6-6 only getting 59v to motor. Found to to board at j1 . Needs new control board . Also ordering new capacitor, capacitor had been dislodged and possibly caused short to board. Informed customer office will call when parts come in. ; ordrng 1 W11624938 (Control) and 1 W11395618 (Capacitor), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Auburn, Massachusetts 01501

Glenn

Job Details: 01/20/2025

"Washer is in warranty found washer not draining, discovered, broken harness, replaced harness and added clip tested all ok ; used 1 W11643701 (HARNESS LOWER), and 1 w11755726 (CLIP) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Millbury, Massachusetts 01527

Glenn

Job Details: 01/20/2025

Installed parts heater and out door tested all ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Charlotte, North Carolina 28273

Clinton

Job Details: 01/20/2025

Customer was concerned with he water under the filter in the dishwasher. Advised customer this normal for this unit it flushes the water on each wash. And the unit is washing and running properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ11

Near Rock Hill, South Carolina 29732

Caleb

Job Details: 01/20/2025

"Ice maker currently making ice at this time, advised customer of proper use and care. If call back order ice maker assy W11692161."

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