We serviced a
MAYTAG DRYER
Model MED5630HW2
Near East Longmeadow, MA 01028
Roger R.
Job Details:
11/07/2023
"Unit still not cycling end of signal. Replaced control and it before and unit still not signaling. Tech support recommended changing the ui and main again as well as the wiring harness. Will order all three parts.; ordrng 1 W11384511 (Console) and 1 W11310055 (Harness) and 1 W11512515 (Control) and 1 W11551763 (Switch, door)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Charlotte, NC 28269
Robert A.
Job Details:
11/07/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bristol, CT 06010
Ruben C.
Job Details:
11/07/2023
Replaced control and thermistor cust had unit unplugged to defrost plugged unit in comp started advised cust to give 24 hours before filling unit
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Fort Mill, SC 29715
Mitch H.
Job Details:
11/07/2023
"Checked and found error code on display. No response from any inputs, could not clear error. Requesting P&A for console and control. Checked part availability and scheduled return for 11/9 pm; rqstng P&A on 1 W11179310 (ACU), ordrng 1 W10887855 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Durham, CT 06422
Jeremy B.
Job Details:
11/07/2023
Compressor tripping off on overload and not starting. Needs new compressor. ; rqstng P&A on 1 W11574734 (Compressor) and 1 Xtratime (Xtra time)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ1
Near Auburn, MA 01501
Angel R.
Job Details:
11/07/2023
"Installed new wash pump, tested ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Marshville, NC 28103
Jeff L.
Job Details:
11/07/2023
Replaced icemaker cycled unit it filled with water advised customer to give 12 to 24 hours for ice production to begin.Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB02
Near Shrewsbury, MA 01545
Aimee Z.
Job Details:
11/07/2023
Installed new fan and blade with tstat complete
We serviced a
WHIRLPOOL RANGE
Model JES9800BAF
Near West Springfield, MA 01089
Chris B.
Job Details:
11/07/2023
Complaint that the front left burner is not heating up. Found burnt connector and element. Advised customer to change the infinite switch because no way to test with the connector bad. Quoted parts and labor. Customer will contact office for further questions on the price and return date. Within 7 days will waive trip fee into labor. Collected trip fee
We serviced a
JENN-AIR RANGE
Model JES9800AAB
Near Simsbury, CT 06089
Chuck M.
Job Details:
11/07/2023
Customer complaint is that oven has error code F1e1 bake reached temp over 600 degrees. Tested oven sensor and it checked ok. Tested harness and it is good. Per tech sheet instructions replace control. Control is NLA.
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW1
Near Simsbury, CT 06092
Chuck M.
Job Details:
11/07/2023
Customer complaint is that washer was making a rumbling noise. Ran manual test cycle successfully inspected basket and it checked ok. After discussing with customer it appears to be unbalanced loads.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Bloomfield, CT 06002
Chuck M.
Job Details:
11/07/2023
Customer complaint is that dryer is noisy intermittently. Ran dryer and no noise found. Advised customer to record noise.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Worcester, MA 01604
Angel R.
Job Details:
11/07/2023
No show no answer.
We serviced a
GENERAL ELECTRIC RESIDENTIAL REFR
Model GFE28GYNEFS
Near Worcester, MA 01603
Angel R.
Job Details:
11/07/2023
"Compressor running a bit warm, checked voltage getting 120v. Cooling fan running ok also getting proper voltage, condenser was cleaned out by geek squad. Found no frost on freezer evap. Likely looking at a refrigerant leak in the system. Ordering new compressor and evaporator. Will need two time slots.; rqstng P&A on 1 WR87X23410 (Compressor) and 1 WR87X36486 (Evaporator)"
We serviced a
MAYTAG DRYER
Model MDG16PDAWW
Near Chicopee, MA 01020
Chris B.
Job Details:
11/07/2023
"Replaced all parts and dryer running normal. Customer very happy.; dspstn on spec-tagged invntry: 2 12001541 DRUM SUPPORT 1 WP33002535 BELT , and 1 WP6-3700340 IDLER PULLEY"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Amherst, MA 01002
Chris B.
Job Details:
11/07/2023
Replaced all parts and washer running normal. Ran two diagnostic cycles and unit working normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Easthampton, MA 01027
Chris B.
Job Details:
11/07/2023
Complaint that the unit is still icing in the bin and around the door. Found leaking air in the chute. Did water seal test and not sealing correctly. Will order parts for a return visit.; ordrng 1 W11098702 (Ice Chute)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Holyoke, MA 01040
Chris B.
Job Details:
11/07/2023
Complaint that the unit is not drying properly. Found venting clogged and lots of lint in and around the vent screen. Re adjusted the lint screen for proper seal. Customer will have it cleared out and run a few normal cycles.
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Westfield, MA 01085
Chris B.
Job Details:
11/07/2023
Replaced all parts and ran two diagnostic cycles and unit working normal. No leaks detected.; dspstn on spec-tagged invntry: 1 W11412291 DRAIN PUMP and 1 W11416362 MOTOR/SUMP
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Westfield, MA 01085
Chris B.
Job Details:
11/07/2023
Complaint that the unit is not starting any cycle. Found error codes F7E5 and F9E1 verified and found no voltage leading to the shifter @ J12-3 J12-4. Harness Wire is not broken. Found broken drain pump cap.; ordrng 1 W11654023 (Control Board) and 1 W11399437 (Drain Pump) and 1 W10913953 (Shifter)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Monroe, NC 28110
Jeff L.
Job Details:
11/07/2023
Customer played me a recording of sound says its intermittent. I ran dishwasher thru service mode no fault codes present. The sound to me seems to be coming from the drain pump very loud when running. I never got the dishwasher to duplicate the sound but going by ear Im going to order a drain pumpPart#W11462456; ordrng 1 W11462456 (Drain pump)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Monroe, NC 28110
Jeff L.
Job Details:
11/07/2023
Found proper voltage coming from house to dryer all safety thermostats were good. Had no power coming out of timer to start the dryer. Needs a new timer and start switch. Customer request after 4 pm on 11-14-23Part#W11685947Part#W11625516; ordrng 1 W11685947 (Timer) and 1 W11625516 (Start switch)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Monroe, NC 28110
Jeff L.
Job Details:
11/07/2023
found dryer vent hose behind dryer pinched off I pulled unit out cut down venting and push dryer back into position and made sure no pinches were in the venting. The dryer is vented to exterior wall with great airflow now. Unit ran and check3d okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/07/2023
"I replaced compressor and inverter and associated parts I tested operation in test 4 no cooling issues found today. ; dspstn on spec-tagged invntry: 1 W10832994 COMPRESSOR and 1 WPW10143759 FILTER DRIER UV , used 1 W11506635 (COUPLER 6 NF MS SV) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Kershaw, SC 29067
Jonathan J.
Job Details:
11/07/2023
Complaint takes 2 to 3 cycles to dry a load of blankets or towels. I could not find any problems with the dryer today. All sensors are operating normally vent has a hard 90? bend. I found no error codes and fault. History advised customer to try and attempt smaller loads. Load may be flash drying and causing sensor to turn the dryer off prematurely. Also advise customer to attempt timed dry cycles. No additional issues found. dryer is getting hot with no problems.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/07/2023
Complaint lid will not unlock unless you unplug washer I found f3e2 pressure system fault error. I found split in pressure hose am ordering control and harness to fix. ; ordrng 1 W11643701 (Harness) and 1 W11513246 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Mount Holly, NC 28120
Ryan S.
Job Details:
11/07/2023
"Return to install parts ordered. Install control acu and hanress/ moisture sensor and thermistor. Ran unit and ran timed dry and unit working as designed, ran normal dry and put in wash rag and unit working as designed in normal mode. Verified proper operation. ; used 1 Wp8577274 (Thermistor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lancaster, SC 29720
Jonathan J.
Job Details:
11/07/2023
Complaint unit not dispensing water fill tube on icemaker is frozen solid will not dispense water out of fill tube. I found complaint true I replaced filter and defrosted fill tube. After removing water filter and defrosting fill tube on icemaker. No additional issues found customer needs new water filter.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ00
Near Torrington, CT 06790
Jimmy R.
Job Details:
11/07/2023
"Tested unit and found fridge freezing items like rocks and freezer thawing things and refreezing, checked temps and found fridge reading 20 degrees and freezer 30 checked compressor and found hot to touch checked Freon level and found unit over charged causing issue with cooling. Dumped and recharged unit with 4.4 oz 134a and unit started to cool properly, wile running unit kicked off into a defrost but was cooling and defrosting at the same time checked control and tried to reset but same issue, will order new cntrl and thermistor parts tentative p/a ; ordrng 1 W10904683 (Cntrl) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Waterbury, CT 06710
Jimmy R.
Job Details:
11/07/2023
"Checked over unit and found tub had dropped on left side causing machine to spin, found suspension rod on front side had broke making tub fall down and get stuck tried to reset tub on suspension but plastic clips are broken, unit is going to need new suspension kit and hub parts tentative p/a ; ordrng 1 W11217817 (Suspension) and 1 W10528947 (Hub), states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Waterbury, CT 06705
Jimmy R.
Job Details:
11/07/2023
"Tested unit and found dryer not drying clothes when complete, checked voltage and found unit getting 240v but wires crossed found ground wire on hot side causing no power to heater. Fixed wire connections and unit is now heating and operating to specs"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Springfield, MA 01108
Roger R.
Job Details:
11/07/2023
Found unit has a damaged main control that needs to be replaced. ; ordrng 1 W11548749 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDC4650AWW3
Near Springfield, MA 01151
Roger R.
Job Details:
11/07/2023
Installed new fill and drain hose assembly due to leaking at faucet. All okay now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Monson, MA 01057
Roger R.
Job Details:
11/07/2023
Installed new main control and defrosted unit.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Hampden, MA 01036
Roger R.
Job Details:
11/07/2023
"Installed new motor, blower housing and blower due to a cracked blower wheel causing a vibration noise All okay now. ; dspstn on spec-tagged invntry: 1 279787 MOTOR and 1 WP697772 BLOWER WHEEL"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Southington, CT 06489
Jimmy R.
Job Details:
11/07/2023
"Checked over unit and found dispenser would not opening to release soap during a wash cycle, ran diagnostics and found dispenser not opening removed front door and found dispenser motor had come loose from housing not pushing on release. Replaced dispenser and ran diagnostics checked dispenser and unit is now opening and working to specs"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
11/07/2023
"I replace freezer door found food spillage needs to be cleaned off of pantry drawer, door and food spillage underneath doorhandles of both fresh food doors. That can start the rusting process. No additional issues found with unit today. Everything is cooling properly. Everything is working properly. customer to contact Whirlpool for KitchenAid logo if customer wants logo"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET2765KWB
Near Waxhaw, NC 28173
Jeff L.
Job Details:
11/07/2023
Ohmed upper oven bake unit out got no resistance no ohms needs to be replaced also need to replace the four lightbulbs. Customer had magnet from previous visit I deducted $20 from partsPart#318902502Part# (4) 3165389042 time frame; ordrng 1 318902502 (Bake unit) and 4 316538904 (Light bulbs)s and 2 2xframe (2xframe)s
We serviced a
WHIRLPOOL WALL OVEN
Model WOC54EC0HS03
Near Pineville, NC 28134
Jeff L.
Job Details:
11/07/2023
Replaced the UI unit ran and checked ok. One of the wave guides had some food build up on it causing it to cook and spark wiped it down advised customer it would be fine. Unit ran and checked okCall complete
We serviced a
JENN-AIR RANGE
Model JDS1750ML0
Near Pineville, NC 28134
Jeff L.
Job Details:
11/07/2023
Replaced hinges unit ran and checked OKCall complete
We serviced a
SAMSUNG RANGE
Model NE59N6630SS/AA
Near Brooklyn, CT 06234
Amanda R.
Job Details:
11/07/2023
The display board is flashing like shorted all functions still working ; rqstng P&A on 1 DG07-01005A (Display)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Hampton, CT 06247
Amanda R.
Job Details:
11/07/2023
Shifter fault and long fill errors checked inlet screens clear replaced actuator calibrated unit ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Canterbury, CT 06331
Amanda R.
Job Details:
11/07/2023
Replaced timer and knob tested starting normally
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Charlotte, NC 28269
Robert A.
Job Details:
11/07/2023
Cx complaint hat the upper rack keeps sliding out. I inspected the unit to confirm the complaint. I found the rail stop has separated and needs to be replaced. Im ordering the part to resolve the issue.; ordrng 2 WPW10082861 (Rail stop)s
We serviced a
JENN-AIR MICROWAVE
Model JMW3430IL03
Near Charlotte, NC 28208
Robert A.
Job Details:
11/07/2023
Cx complaint that the unit is having communication error codes flash. I inspected the unit to confirm the complaint. There was a f6e0 error code. The MW and oven seem to work fine at the moment. Cx states it frequently throws the code and has power failure. Im ordering the panel and control boards to resolve the issue.; ordrng 1 W11448961 (Main control) and 1 WPW10260060 (Control board) and 1 W11449431 (UI panel) and 1 W11325784 (MW control)
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Hartford, CT 06114
Chuck M.
Job Details:
11/07/2023
Installed lid lock and tested. Washer checked ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/07/2023
"Checked dishwasher and ran diagnostics, no stored error codes. Customer said for several days dishwasher wouldnt start on normal cycle. Tried heavy cycle and unit worked, after that normal cycle began working. Ordering control. Checked part availability and scheduled return for 11/10 pm; ordrng 1 W11613566 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rock Hill, SC 29732
Mitch H.
Job Details:
11/07/2023
"Removed and replaced ice maker. Tested, ice maker cycled, returned to home position and filled properly.; dspstn on spec-tagged invntry: 1 W11546935 ICEMAKER"
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW1
Near Glastonbury, CT 06073
Jeremy B.
Job Details:
11/07/2023
Dryer making squeaking noise. Idle seized. Installed repair kit all checks ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Pineville, NC 28134
Jeff L.
Job Details:
11/07/2023
Replaced all parts ordered ran burners and the right front burner which was leaking and after several times cutting burner on and off I had no gas smells coming from the range. At this time unit is running and checked okCall complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
11/07/2023
Both sections not cooling properly. Found no frost pattern. No Freon in system. Set 3way to neutral and pressurized with nitrogen. Heard a leak where the steel line comes through cabinet. When moving it the steel line broke off in cabinet. Called tech support and was given this SR#7737737203 unit not repairable.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Cornelius, NC 28031
Vincent O.
Job Details:
11/07/2023
This is not a rework. Unit is cooling fine. Customer complaint of no ice. Found broken wire at icemaker harness. Motor will not operate. Unit will need icemaker. Provided estimate to customer for repair. Nanny at the home could only pay for trip fee. Will call back if repair needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAB02
Near East Hartford, CT 06108
Jeremy B.
Job Details:
11/07/2023
Found defrost drain clogged and caused a huge chunk of ice at bottom of freezer and door wont open. Cleared ice and cleared drain tube all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Hartford, CT 06118
Jeremy B.
Job Details:
11/07/2023
Washer not completing cycle goes to done. Inspected underneath and found the belt fell off and damaged cam and pulley on motor. Will order new parts. ; ordrng 1 W11409708 (Guard) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11283592 (Motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Columbia, CT 06237
Jeremy B.
Job Details:
11/07/2023
Installed new clip all check good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Southington, CT 06489
Jimmy R.
Job Details:
11/07/2023
"Checked over unit and found freezer not freezing items and fridge holding temp, checked frost pattern and found unit frosted half way not fully causing poor freezing, checked compressor and unit is running but quite felt condenser line and unit is pulling heat. Checked all connections and evaporator for leaking and could not find any die from drier checked drain pan and no die, emptied and recovered Freon unit had a full charge still in it, placed unit into a vaccume to check for leaking and unit held as it should, refilled unit with 5.00 oz 134 a and advised customer to leave ice cubes in freezer and water to make sure unit is freezing advised machine may have a leak in cabinet that is very small if issue is still happening we will have to come and fill unit with nitrogen and pumped done unit to try and find leak. Checked evap after running and unit is frosting up normally and cooling to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW2
Near Suffield, CT 06078
Gary V.
Job Details:
11/07/2023
"Inspected and found multiple faults and problems. Locked rotor, water ring, water temp to high, ui/acu communication, long drain, Gearcase making grinding noise. Unable to remove wash plate. Unit needs major overhaul and multiple parts. Unit is in closet and needs to be made accessible. And shelving over washer and dryer needs to be removed as well to be made accessible and informed customer. ***THIS IS A HIGH LIABILITY JOB***; rqstng P&A on 1 W10754161 (Rotor) and 1 W10734521 (Slider) and 1 W10752283 (Wash plate) and 1 W11393685 (Gearcase) and 1 W10876600 (Drain pump) and 1 W11089548 (Ui panel) and 1 W10812421 (Main acu)"
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Cheshire, CT 06410
Jimmy R.
Job Details:
11/07/2023
"Found washer agitator had come loose and bent to the side after customer wash cycle was finished, checked agitator and found bolt had loosened up bending it to the side causing issue with washing. Removed agitator and reattached ran a recalibrated cycle and a wash cycle checked all functions and unit is now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Naugatuck, CT 06770
Jimmy R.
Job Details:
11/07/2023
"Checked over unit and found fridge doors not even found handles not even all the plastic stuck behind handles, doors not level and compressor vibrating super loud. Removed handles and removed plastic levee up unit and doors so unit would seal and doors would close properly checked vibration and found condenser vibrating from unit not being level faster adjusting legs and condenser unit stoped making noise and is now running to proper specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Charlotte, NC 28217
Robert A.
Job Details:
11/07/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Milford, MA 01757
Aimee Z.
Job Details:
11/07/2023
Installed new drum completeTested heat also
We serviced a
WHIRLPOOL RANGE
Model WOC54EC0AB00
Near Walpole, MA 02032
Aimee Z.
Job Details:
11/07/2023
Tested through the control board. P1 1 and 4 no resAlso tested the broil there res Needs bake element Also checked if any error codes found has a f1e0 error code internal board failureCwa looking to buy new
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Sharon, MA 02067
Aimee Z.
Job Details:
11/07/2023
"F7e4Found the actuator off the cam, replaced broken cam and actuator. Ran a calibration cycle. Up and running Also found need new suspension rods tub lost touching the floor.; ordrng 1 W11396716 (Suspension rods), used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Longmeadow, MA 01106
Gary V.
Job Details:
11/07/2023
"Installed main acu and cycled, tested fine."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Longmeadow, MA 01106
Roger R.
Job Details:
11/07/2023
Unit tripping breaker that was swapped out for a new one. It trips after initial startup during bake. The only two components active at the time are the main control and the DSI board. Will replace both. ; ordrng 1 W11100100 (Control) and 1 W10860916 (DSI board oven)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA1
Near Longmeadow, MA 01106
Roger R.
Job Details:
11/07/2023
Installed new sump assembly with new wash pump. Unit working properly now.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Charlotte, NC 28209
Robert A.
Job Details:
11/07/2023
Tech was assigned as a helper; snapped 1 QuickPics
We serviced a
BOSCH RANGE
Model HEI8054U/07
Near Coventry, CT 06238
Amanda R.
Job Details:
11/07/2023
Complaint not cooking evenly preheated oven to 350 went over using convect bake for baked goods and showed them how to offset temp display has segments missing ; rqstng P&A on 1 00758968 (Display) and 1 00630873 (Sensor) and 1 12026566 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Agawam, MA 01001
Gary V.
Job Details:
11/06/2023
"Installed parts listed and cycled, tested fine. Water line to fridge in basement is connected to hot water feed, and informed customer."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Gastonia, NC 28052
Ryan S.
Job Details:
11/06/2023
Customer complained unit full of water wont start. Informed out of warranty. Quoted 373.42 for repair. Replaced drain pump and ran service mode all functions working. Verified proper operation. Collected via card. ; dspstn on spec-tagged invntry: 1 W11396717 DRAIN PUMP
We serviced a
AMANA DRYER
Model NED4655EW1
Near Middletown, CT 06457
Jeremy B.
Job Details:
11/06/2023
Dryer making a thumping noise. Found vent very clogged and lint and soap built up in blower wheel. Customer must clean vent. Cleaned blower wheel and dryer sounds normal..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Charlotte, NC 28277
Jeff L.
Job Details:
11/06/2023
Found fresh food door gasket ripped magnet not working properly door gasket needs to be replaced. Customer rescheduled for 11-8-23 pmPart#W10830055; ordrng 1 W10830055 (Ff door gasket)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Huntersville, NC 28078
Robert A.
Job Details:
11/06/2023
"Cx complaint that the unit is making a grinding noise while it washes. I inspected the unit to confirm The complaint. I found no error codes and ran a service cycle. I heard the friction while the unit was in spin. The slider and rotor have already been replaced. The gear case sent was the wrong one, its not compatible with this unit. The unit needs a new gearcase, the wash plate is stuck so Im ordering a washplate as well. Im ordering the parts for the return visit.; ordrng 1 W10902814 (Washplate) and 1 W11449841 (Gear case), dspstn on spec-tagged invntry: 1 W11449840 GEARCASE"
We serviced a
BOSCH MICROWAVE
Model HMB505001
Near Shrewsbury, MA 01545
Angel R.
Job Details:
11/06/2023
Helped with second man.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3016TSC
Near Worcester, MA 01610
Angel R.
Job Details:
11/06/2023
"Installed parts, tested unit and tested ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Worcester, MA 01604
Angel R.
Job Details:
11/06/2023
Called tech line and went over current checks and replacement of parts. Recommended replacing belt. Used belt from TS. SR#7737723803; used 1 WPW10006384 ( BELT) from stock
We serviced a
GE DISHWASHER
Model GDF520PGJ4WW
Near Cromwell, CT 06416
Jeremy B.
Job Details:
11/06/2023
Installed new gasket and bottom door seal tan self test all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
11/06/2023
Customers complaint is refrigerator getting condensation on top of freezer door gasket. Found no moisture dude to the fact it was 62 in house condensation will form at top of seal. This is Normal.
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
11/06/2023
Dryer making loud noise. Found mice in vent pipe. Cleared mice and tested all checks ok.
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Rocky Hill, CT 06067
Jeremy B.
Job Details:
11/06/2023
Washer making loud noise during spin. Found worn bearings in gearcase. Quoted customer. Was able to remove wash plate.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Windsor, CT 06095
Chuck M.
Job Details:
11/06/2023
Customer complaint is that refrigerator door was replaced by another service provider and it is damaged. Customer said service provider ordered another door but never returned. She called service technician and was told he no longer works for that company. Took pics of damage on FF door. Ordered door. Customer also complained that there was water and ice in freezer bottom. Inspected and found drain covered with ice. Cleared ice and found foam blocking drain hole. Cleared and water is draining properly. ; ordrng 1 W11023679 (dor-fip)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Windsor, CT 06095
Chuck M.
Job Details:
11/06/2023
Customer complaint is that washer does not complete cycle and takes too long. Ran diagnostics and found error code F8e1 long fill. Found temperature set to warm water. Ran automatic test cycle and found no hot water coming from supply. Removed hose and turned on hot water and no hot water even with valve on. Showed customer no hot water coming out. Customer turned on hot water. Tested and washer checked ok.
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Huntersville, NC 28078
Vincent O.
Job Details:
11/06/2023
Installed new hi limit tstat. Tested and verified proper operation. All functions check ok.
We serviced a
JENN-AIR RANGE
Model JLRP436WP00
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
11/06/2023
Customers complaint is range will randomly shut off and control goes blank. Ran diag found no error codes. Let oven cycle at 35 and then at 425 all checks ok. Recommended replacing UI control and main control at the same time. Called and the part is under warranty. Sent estimate to customer.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
11/06/2023
Dispenser leaking rinse aid inside side door and dripping on floor. Needs new dispenser ; ordrng 1 W11412300 (Dispenser)
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Fort Mill, SC 29715
Jonathan J.
Job Details:
11/06/2023
"Complaint, hard to press start button and power button I found service pointer. There is a physical button that Hass to be pushed firm. Customer does not have physical strength to press buttons under overlay. Called Whirlpool no fictional repair for me to press. Buttons is very easy for a customer to press buttons is different. Whirlpool file number 7737730875 file number customer to contact customer care hotline at Whirlpool Maytag to discuss with them her options. No issues found with dryer at this time. Unit is heating and operating normally."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near East Hartford, CT 06118
Amanda R.
Job Details:
11/06/2023
What The right door hinge sits on to on the outer tub snapped off outer tub ; rqstng P&A on 1 W10713320 (Tub) and 1 WP8534853 (Hinge) and 1 W11612302 (Left hinge)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Huntersville, NC 28078
Vincent O.
Job Details:
11/06/2023
Found unit leaking at turbidity sensor seal. Removed sensor and cleaned. No resolve. Order and replace sump assy and turbidity sensor. ; ordrng 1 WPW10705575 (sensor) and 1 WPW10605057 (Sump assy)
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Fort Mill, SC 29707
Jonathan J.
Job Details:
11/06/2023
Complaint burners are slow to ignite. I found complaint true I tried cleaning burners no change adjusted burners per technical service bulletin. No change spark is still igniting sideways and down instead of up and ordering burners igniters and screws to fix parts are on back order office to call customer when parts come in.; ordrng 2 W11344539 (Flame spreader)s and 2 W11580024 (Ignitor)s and 4 W11643628 (Screw)s
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
11/06/2023
"Complaint wash machine will not power on no matter what outlet it is plugged into. I found extreme cockroach infestation has gotten all over control panel user interface, dropping down from the ceilings and walls so bad that they are crawling out of the house across the gravel driveway. Cannot service unit due to infestation."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Cornelius, NC 28031
Vincent O.
Job Details:
11/06/2023
Installed new broil element. Tested and verified proper operation. All functions check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model JBZFL30IGX00
Near Cornelius, NC 28031
Vincent O.
Job Details:
11/06/2023
Found unit making ice after customer changed water filter. Customer complaint is that ice clumps. Found condensation inside unit indicating poor seal. Also found small tear is seal. Order and replace seal and ice maker. ; ordrng 1 W11038432 (Seal)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Manchester, CT 06042
Amanda R.
Job Details:
11/06/2023
"Blue wire going to drain pump broken fixed wire not locking replaced lid lock not locking needs new control and wire harness ; ordrng 1 W11643701 (Harness) and 1 W11627413 (Control), dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Vernon, CT 06066
Amanda R.
Job Details:
11/06/2023
Replaced all parts
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW1
Near Vernon, CT 06066
Amanda R.
Job Details:
11/06/2023
Replaced bellow is wasnt ripped compliant that randomly Ui wont power on needs new Ui ; rqstng P&A on 1 W11318817 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Vernon, CT 06066
Amanda R.
Job Details:
11/06/2023
Replaced suspension
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near York, SC 29745
Mitch H.
Job Details:
11/06/2023
"Attempted to replace valve, turned supply valves in wall off, began to take cold water line off, turned 2 turns and hose blew off. Wall valve would not shut off causing water to spray over. Crimped line as fast as possible. Customer attempted to shut water off with no success. Customer was going to hold water lines crimped while I changed valve but upon opening box found that new valve was broken out of box. Customer kept line crimped while I reattached it to valve. Removed and replaced control board. Ran DLMS calibration. Reordering valve. Advised customer that they need to have wall valve fixed prior to return visit.; ordrng 1 W11614515 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Rock Hill, SC 29730
Jonathan J.
Job Details:
11/06/2023
Complaint thermal event on surface elements. I found alterations to product design have led to a thermal event resulting in damage to all 4 surface elements and terminal block receptacles that elements plug into as a result of alterations to unit warranty does not cover damages caused by alterations. I found proper voltages are present at rear terminal block 124.6vac across red white and black white 242.3vac across red black wiring oven is fully functional with no issues no wiring issues from terminal block to control. File number 7737725919. Customer declined estimate of 692.40 safety file number 7737681985
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near South Windsor, CT 06074
Amanda R.
Job Details:
11/06/2023
Compliant that basket hitting cabinet washing sheets and clothing went over washing alike items started just the sheets on a normal cycle went over if hearing basket go off balance can unlock unit and re arrange garments
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Mansfield, CT 06268
Amanda R.
Job Details:
11/06/2023
Replaced evaporator fans motor sounds better