Service History 265 - Advantage Appliance Repair

We serviced a

GE DRYER

Model PTD60EBSR1WS

Near Wolcott, CT 06716

Jimmy R.

Job Details: 08/03/2023

"Ran dryer and found unit making a loud thumping and shaking noise, removed front and found blower wheel full of lint sheets causing it to make noise when stuck in blower housing, removed sheets and found lint screen missing witch is making dryer sheets fall into blower wheel, unit needs new lint screen will order and return ; ordrng 1 WE03X23881 (Lint filter)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Waterbury, CT 06704

Jimmy R.

Job Details: 08/03/2023

"Installed new timer and ran machine thew a dry cycle, found unit now counting down and you are now able to adjust timer as needed. All operations now working to specs"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Prospect, CT 06712

Jimmy R.

Job Details: 08/03/2023

"Checked over unit and found console had melted next to display and buttons, plugged unit back in and found console Turing all the lights on and off and found crazy felt wear unit had melted plastic and found super hot and starting to melt it again, console relay sticking on and heated up causing it to melt threw plastic. Unplugged unit and disconnected console, unit will needs new console and cntrl to fix issue ; ordrng 1 W11378949 (Console) and 1 W11565020 (Cntrl)"

We serviced a

WHIRLPOOL DRYER

Model WED9620HBK1

Near Matthews, NC 28105

Jeff L.

Job Details: 08/03/2023

"Replaced touch sensor put unit into service diagnostics and no fault codes were present advised customer to use dryer on sensor dry and see how it does. No vent restrictions, I cleaned lint filter which was slowing drying down some. Unit ran and checked ok.(Call complete); dspstn on spec-tagged invntry: 2 WP3387223 ELECTRODE"

We serviced a

WHIRLPOOL WASHER

Model mvw6230hw3

Near Cheshire, CT 06410

Jimmy R.

Job Details: 08/03/2023

"Tested unit and found washer making a loud grinding noise when unit would go into a spin and when it would slow down, checked noise and found actuator and cam hanging up causing unit to grind. Replaced actuator and cam recalibrated machine and ran a wash and spin cycle, all operations are now working to specs ; used 1 W10721967 (Cam), and 1 W10913953 (Actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET21PKXGT03

Near Cheshire, CT 06410

Jimmy R.

Job Details: 08/03/2023

"Checked over fridge and freezer found ice building up in freezer section then dripping water into fridge when defrosting, removed evap cover and found drain clogged, removed and melted all ice cleared drain and water is now flowing into pan. Checked drain and found it had gotten clogged up from rust and pieces of rust, removed most of the rust with a scraper so it would stop falling into drain. Checked all operations and unit is now working to specs"

We serviced a

KENMORE WASHER

Model 11026322503

Near Chicopee, MA 01013

Roger R.

Job Details: 08/03/2023

Found unit has a bad motor coupler. Quoted $24.99 for part and $199 labor charge. Replaced and tested. All ok. ; used 1 285753A (DRIVE COUPLING) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Springfield, MA 01109

Roger R.

Job Details: 08/03/2023

Installed new main control panel due to error code for failed UI panel

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Springfield, MA 01108

Roger R.

Job Details: 08/03/2023

Found broken door switch. Replaced with new and unit okay b; used 1 WPW10569603 (DOOR SWITCH) from stock

We serviced a

LG DISHWASHER

Model LDF554657

Near East Longmeadow, MA 01028

Roger R.

Job Details: 08/03/2023

Customer complaint of LE error code and dishwasher just draining. Found no evidence of leaking under unit. Sump and door seal look good. Customer aSaid disposal was not working and water sometimes backed up in kitchen sink. Suspect water backflowed from sink into dishwasher causing it to overfill and active sump switch. Recommend replacing disposal and fill line for dishwasher for better accessibility.

We serviced a

WHIRLPOOL REFRIGERATOR

Model mss25c4mgz06

Near Cheshire, CT 06410

Jimmy R.

Job Details: 08/03/2023

"Checked over unit and found no ice being made, checked ice maker mold and found no water in mold, ran a diagnostics cycle and tested ice maker found unit cycling but never filling, found fill tube frozen. Melted ice in fill tube and cycled Ice maker unit is not filling properly. Checked water valve to make sure it was holding and found no water coming out of fill tube. Advised customer unit will need 24hrs so ice maker can regulate and make ice"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Marlborough, CT 06447

Jeremy B.

Job Details: 08/03/2023

Customers complaint is ice not dispensing. Found no power to auger motor. Took apart dispenser and tested ice now dispensing. Not sure what I did but its working.

We serviced a

GE REFRIGERATOR

Model GDE25EYKERFS

Near Portland, CT 06480

Jeremy B.

Job Details: 08/03/2023

"While unit not cooling. Compressor tripping off on overload. Tried replacing relay still not working needs new compressor. Sealed system covered for 5 years from GE warranty. ; rqstng P&A on 1 WR87X39267 (Compressor), used 1 8201786 (OVERLOAD/RELAY KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Middletown, CT 06457

Jeremy B.

Job Details: 08/03/2023

Customers complaint is after a few days of not using dishwasher it will fill up. Found drain hose not proper looped under sink causing water to back flow. Reinstalled hose and tested all checks ok.

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Middletown, CT 06457

Jeremy B.

Job Details: 08/03/2023

Customers still has warped doors since the last service visit last year she keeps getting damaged doors. Called and got authorization M182L21dpl1 will order new doors. ; ordrng 1 LW10856291 (Freezer door) and 1 WPW10612925 (Badge) and 1 LW10856289 (Fresh food door) and 2 WPW10170540 (Screw)s

We serviced a

KITCHENAID RANGE

Model KFEG500ESS6

Near Shrewsbury, MA 01545

Chris B.

Job Details: 08/03/2023

Complaint that the glass top is cracked. Found glass cracked in few places. Quoted customer for parts and labor if hes not approved. Customer will contact Whirlpool to try to have it resolved first so Whirlpool can send us a ticket to return.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Meriden, CT 06451

Jeremy B.

Job Details: 08/03/2023

Customers complaint is dishwasher leaking from bottom of the door. Customer said there was a lot of suds. Ran self test and found no suds or leaks. Found drain hose not properly looped under sink could be causing suds to back flow and cause leak. Repositioned hose and tested found no leaks. Water temp is 115.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Wallingford, CT 06492

Jeremy B.

Job Details: 08/03/2023

Ice door not always closing causing ice build up in ice chute. Needs new dispenser. Door gaskets torn needs new gaskets. Requesting autho. ; rqstng P&A on 2 W11396037 (Door gaskets)s and 1 WPW10353552 (Dispenser)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Charlotte, NC 28214

Robert A.

Job Details: 08/03/2023

"I gave a call ahead, it went to voicemail. Arrived at the home and got no answer from knocking and ringing the bell multiple times. I called the office no answer for them either. I tagged the door and took a photo. I did not diagnose the unit.; eml tckt failed"

We serviced a

KITCHENAID ICEMAKER

Model KUIX335HPS01

Near Cornelius, NC 28031

Mark C.

Job Details: 08/03/2023

Unable to recreate issue unit is fully functional. Instructed customer on the proper use and care of the unit.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Stanley, NC 28164

Mark C.

Job Details: 08/03/2023

Installed new wash motor unit is fully operational.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS20

Near Denver, NC 28037

Mark C.

Job Details: 08/03/2023

Customer states the time on the unit resets every day unit has multiple F6E0 errors for a loss of acu communication. ; ordrng 1 W11616683 (Control) and 1 W11261165 (Control) and 1 W11325603 (Control)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Denver, NC 28037

Mark C.

Job Details: 08/03/2023

This is a newly constructed home the homeowner hasnt closed yet. Unit is dented on the right side on the chassis and the control. Builder states he has paid for a replacement. Instructed customer were here to assess the damage and repair the unit. Ordering control and the outer cabinet.; ordrng 1 W11184551 (Panel) and 1 W10845689 (Cabinet)

We serviced a

FRIGIDAIRE RANGE

Model FFEF3054TBG

Near Bellingham, MA 02019

Angel R.

Job Details: 08/03/2023

"Installed switches, tested ok."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HEP

Near Franklin, MA 02038

Angel R.

Job Details: 08/03/2023

"Installed valve, tested ok.; dspstn on spec-tagged invntry: 1 WP67005154 VALVE"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Enfield, CT 06082

Gary V.

Job Details: 08/03/2023

"Installed new console and cycled, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Worcester, MA 01606

Chris B.

Job Details: 08/03/2023

Replaced both gaskets and unit working properly. Adjusted the doors the was uneven.

We serviced a

WHIRLPOOL WASHER

Model MvWP575GW0

Near Leicester, MA 01524

Chris B.

Job Details: 08/03/2023

Complaint that the unit is leaving clothes dirty. Found heavy buildup of detergent. Found bad tub ring. Quoted parts and labor. Customer decided to have a little cleaning instead. Collected minor repairs.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF06

Near Wales, MA 01081

Chris B.

Job Details: 08/03/2023

"Found bad ice maker, inlet valve and right door . Quoted for parts and labor. Customer decided not to fix the unit do to door expense and that other plastic parts are debilitating."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Southington, CT 06489

Jimmy R.

Job Details: 08/03/2023

"Tested unit and found washer would not start a cycle found unit locking and unlocking non stop then shutting down. Checked harness and found ok checked lock and found faulty again, replaced lock and recalibrated unit, checked all operations and unit is now working properly, checked for any soap or anything going in lock to cause it to go bad and everything checked out ok ; used 1 W11307244 (Latch) from stock"

We serviced a

JENN-AIR RANGE

Model JGS1450FS0

Near Killingly, CT 06239

Amanda R.

Job Details: 08/03/2023

Installed new bezels sr7736872757 bottom warming drawer wont close on the way have to bend tab back on box for element ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Enfield, CT 06082

Gary V.

Job Details: 08/03/2023

"Installed new modules, and tested fine.; dspstn on spec-tagged invntry: 1 W11462342 LED MODULE"

We serviced a

ELECTROLUX WASHER

Model EFLS527UIW0

Near West Springfield, MA 01089

Mike K.

Job Details: 08/03/2023

"Requested to have door switched direction, which is possible on this model. Swapped hinge and door lock, flipped internal glass on door. Ran cycle and no leaks found."

We serviced a

KITCHENAID COMPACTOR

Model KTTS505ESS2

Near Waxhaw, NC 28173

Jeff L.

Job Details: 08/03/2023

Found the compactor not installed properly and not mounted I advised customer to reach out to installer and have them come out and properly install unit. The compactor ran and checked ok(Call complete)

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Waxhaw, NC 28173

Jeff L.

Job Details: 08/03/2023

"Found L2 line from range cord pinched by metal cover and caused a short also found loose nut on L1 . Replaced terminal block also replaced cord due to L2 wire being burnt up. Checked all components they are operating normal. Preheated oven to 350 degrees temp check was at; used 1 WPW10245259 (Terminal block), and 1 PT400 (4 prong range cord) from stock"

We serviced a

AMANA RANGE

Model AER6603SMS0

Near Bristol, CT 06010

Ruben C.

Job Details: 08/03/2023

Cust at 113 Rhoda on says his range is fine no service needed

We serviced a

WHIRLPOOL DRYER

Model MED7230HC1

Near Ashford, CT 06278

Amanda R.

Job Details: 08/03/2023

Runs not heating element open replaced tested operation normal ; used 1 WP3387747 (ELEMENT) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MRT711SMFZ02

Near Tolland, CT 06084

Amanda R.

Job Details: 08/03/2023

Replaced compressor vacuumed system recharged with 47g of r600a ; used 1 W11506635 (COUPLER 6 NF MS SV) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Coventry, CT 06238

Amanda R.

Job Details: 08/03/2023

Complaint that temp on high timed dry for 40 forty minutes outside of unit got very hot ran for 20 mins couldnt duplicate issue recommended getting better exhaust vent outside and explained there is safety fuses that are not resettable if unit got to hot

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Enfield, CT 06082

Gary V.

Job Details: 08/03/2023

"Installed new belt and motor, ran calibration and cycled, tested fine now."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Enfield, CT 06082

Gary V.

Job Details: 08/02/2023

Inspected and found main acu getting 120v but not responding at all and tub is full of water with broken drain pump. Quoted and they will call.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Monroe, NC 28110

Jeff L.

Job Details: 08/02/2023

"Door lock was just clicking, I put another door lock on and the unit still just clicks going into spin. Spoke with (Adrian) at tech support he advised to change board. Relay is sticking causing the continuous clicking and not locking. Please call customer to rescheduleSR #7737006591; ordrng 1 W11116592 (Control board), used 1 W11307244 (Door lock) from stock"

We serviced a

GE REFRIGERATOR

Model NOT AVAILABLE

Near Foxborough, MA 02035

Aimee Z.

Job Details: 08/02/2023

Found there is no model serial tag. Checked the freezer behind grill side draws also checked fridge side drawsNo model and serialOver 20 years old 2005. looked up with generic model from owners manualSays Wrx29x20949 ice make no longer available Called Franklin office spoke with MH explained no model number cant service; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Charlotte, NC 28217

Robert A.

Job Details: 08/02/2023

"Cx complaint that the units ice bin is stuck. I inspected the unit to confirm the complaint. The unit is cooling fine. I removed the ice bin, there were cubes of ice stuck under the ice bin. I cleared the ice cubes and tested the ice maker functions for the cx. The unit is working as designed. I collected the service call fee by check."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Enfield, CT 06082

Gary V.

Job Details: 08/02/2023

"Inspected and found wash pump and harness connector not making proper contact and other misc parts broken, will submit estimate and call.; rqstng P&A on 1 W11025157 (Washpump) and 1 W11227372 (Harness) and 4 WP8565925 (Upper rack slide stop)s and 2 WPW10503548 (Retainer)s, dspstn on spec-tagged invntry: 1 WPW10482480 MOTOR/SUMP"

We serviced a

WHIRLPOOL RANGE

Model WOC54EC0AS04

Near Troutman, NC 28166

Mark C.

Job Details: 08/02/2023

Units door has the Finnish peeling away. This is a manufacturing defect.; ordrng 1 W11564642 (Vent)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Charlotte, NC 28210

Robert A.

Job Details: 08/02/2023

Cx complaint that the unit is making a humming noise. I inspected the to confirm the complaint. The unit is cooling fine. The noise is from the SS tubing rubbing the cabinet. I adjusted the feet of the unit to where the sound stopped. I let the unit run for 15min to make sure the noise did not appear again. The unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Charlotte, NC 28277

Robert A.

Job Details: 08/02/2023

I installed the ordered part and tested the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG DRYER

Model LDE7500ACW

Near Enfield, CT 06082

Gary V.

Job Details: 08/02/2023

Broken drive belt and replaced and tested fine.; dspstn on spec-tagged invntry: 1 WP6-3037050 IDLER PULLEY and 1 WPY312959 BELT

We serviced a

WHIRLPOOL WASHER

Model WTW4816F

Near Ludlow, MA 01056

Chris B.

Job Details: 08/02/2023

"Customer couldnt find the purchase receipt and will have to reschedule. They will go to Lowes to get a copy of the receipt and will call the office. Mentioned to the customer to have the model number, date of purchase and proof of payment for the washer. Couldnt service the unit."

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Sutton, MA 01590

Roger R.

Job Details: 08/02/2023

Found unit had noisy idler pulley and rollers. Quoted$79.99 plus tax for part and $199 labor charge. Replaced rollers belt and belt tensioner ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Meriden, CT 06450

Jimmy R.

Job Details: 08/02/2023

"Checked over unit and found no ice being made in past few days, ran diagnostics and found error e4 timed out ice maker, reset and cleared codes on ice maker cycled an found motor running and unit going back to home position normally. Removed ice maker and checked for blockage and made sure thermistor was ok, reinstalled an cycled unit ran water and all operations working to specs advised customer to give 24 hrs so ice maker can regulate"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Meriden, CT 06450

Jimmy R.

Job Details: 08/02/2023

"Tested washer and found unit intermittently stopping and erring out F9e1 long drain, ran machine thew a cycle and found drain pump not coming on then tipping unit back and it would come on and work. Checked drain pump and found connection on pump ok traced wires and found both wires to pump had gotten cut causing them to contact randomly and start working then stop again, spliced in butt connectors to fix broken wires plugged unit in and pump came right on. Ran wash and spin checked all operations and ; used 1 W10721967 (Cam) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHW00

Near Grafton, MA 01536

Roger R.

Job Details: 08/02/2023

Found unit ice maker arm had come out. Reinserted arm and checked all okay.

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Worcester, MA 01606

Roger R.

Job Details: 08/02/2023

"Found unit has a bad drive hub for the basket, also found I cant remove the agitator to access to hub. Will need new wash plate/ agitator and a new drive hub. ; rqstng P&A on 1 W10902814 (Wash plate), used 1 W10528947 (HUB) from stock, states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TWB

Near Worcester, MA 01603

Roger R.

Job Details: 08/02/2023

"Found two problems with unit. Ice maker hole through back of unit was open. I sealed it with permagim and foil tape. Also the defrost drain pad is missing and water leaking onto floor. Will order pan and tube and return to install. Unit will need to be empty and tipped back or over to install drain pan. ; rqstng P&A on 1 241920605 (Pan, drain) and 1 240500801 (Tube, drain), states that autho needed"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Meriden, CT 06450

Jimmy R.

Job Details: 08/02/2023

"Tested washer and found unit would not sense a wash load and when tub spun unit would grind and make noise, checked drum and found noise coming from rotor found slider had come apart and started to grind making the noise and causing unit to not sense and work properly. Replaced faulty slider and clutch ran unit threw a test cycle and unit is now sensing and washing to proper specs ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH , used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL COOKTOP

Model WFE525S0JW3

Near Belchertown, MA 01007

Chris B.

Job Details: 08/02/2023

Replaced part and unit working normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM02

Near Cromwell, CT 06416

Jeremy B.

Job Details: 08/02/2023

Found defrost drain clogged causing water and ice at bottom of freezer. Cleared away ice and blew out drain tube all checks ok.

We serviced a

GE DRYER

Model GTD33GASK0WH

Near West Springfield, MA 01089

Mike K.

Job Details: 08/02/2023

"Belt broke again, was replaced in November. Part is under our warranty, quoted for labor.Idler turned freely and undamaged same with tub. Pulled out tub and bearing sleeve in good condition.Replaced belt and ran on timed dry, tumbled and heated properly-20; used 1 137292700 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EBMS7

Near Springfield, MA 01107

Mike K.

Job Details: 08/02/2023

"Unit not draining, freezing and n bottom of freezer and leaking. Cleared drain from evap side, still not draining, duckbill clogged, removed and cleaned from back of unit, draining fine. Offered customer upgraded version, but original has no damage, still soft, just had become clogged."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TF5

Near Springfield, MA 01104

Mike K.

Job Details: 08/02/2023

"Mod/serial tag unreadable. Unit not cooling, not making ice. After last repair of clogged evap did not make ice. Broken shelve supports. Found partial pattern on evap. Compressor/fan running. Sealed system issue.Shelving/bins not covered under contract.Liner bottom cracked and exposing insulation on both sections, may have continued issues after sealed system repair. Also mod/see tag is worn, refrigerant section unreadable so do not have how much refrigerant this unit should be charged with.; ordrng 1 5303918284 (Evaporator) and 1 2xtime (2x time) and 1 241547606 (Compressor) and 1 241577511 (Inverter) and 1 243297613 (Icemaker)"

We serviced a

WHIRLPOOL RANGE

Model WOC54EC0AS04

Near Troutman, NC 28166

Mark C.

Job Details: 08/02/2023

Units doo facia is peeling off this is a manufacturing defect.; ordrng 1 W11564642 (Vent)

We serviced a

MAYTAG WASHER

Model MVWB865GW

Near Belchertown, MA 01007

Chris B.

Job Details: 08/02/2023

Replaced all parts and washer running normal. No leaks detected.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBL3

Near Franklin, MA 02038

Aimee Z.

Job Details: 08/02/2023

"Error code f6e1 waterF9e4 spray arm binding , found needs new wash pump fills then drain ; customer will advise if they want further repair. Cllctd $129.00 Check # 8803395284"

We serviced a

KITCHENAID RANGE

Model KSEG950ESS5

Near Monroe, NC 28110

Jeff L.

Job Details: 08/02/2023

When installing new vent the screws ordered for this door are to long and cracked the vent just like it did to John. We need to get some small screws from hardware store if the screws sent from whirlpool are to long. At this time we will have to make a 3rd trip to correct this problem Part#W11025120; ordrng 1 W11025120 (Vent)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Northampton, MA 01060

Mike K.

Job Details: 08/02/2023

"Unit under 1yr wp warranty per service bench. Cs had seen a spark and then unit stopped working. Voltage fine at wall. Found plug and unit l1 wires burnt at terminal, likely loose terminal as cause. Repaired unit lead and replaced terminal. Replaced cord and tested, unit working fine. Terminal covered by warranty, cord, as not part of unit, not covered. Quoted customer for cord and gave option to remove one installed for testing. Approved.; used 1 PT600L (CORD-POWER 6' 4 WIRE) from stock"

We serviced a

WHIRLPOOL RANGE

Model WOC54EC0AS04

Near Troutman, NC 28166

Mark C.

Job Details: 08/02/2023

Units door has the Finnish peeling away. This is a manufacturing defect.; ordrng 1 W11564642 (Vent)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lexington, NC 27292

Vincent O.

Job Details: 08/02/2023

Installed new control and lock. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK

We serviced a

KENMORE REFRIGERATOR

Model 795.71323413

Near Holyoke, MA 01040

Mike K.

Job Details: 08/02/2023

"Compressor/fans running, but no cool. Evap has no frost. Quoted for compressor/evaporator/labor as that is already at$1500 would need a couple more smaller parts as well.Repair denied, collected for service call."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Mooresville, NC 28115

Vincent O.

Job Details: 08/02/2023

Found evap completely frozen over causing no cool. Order and replace harness. ; ordrng 1 W11650661 (Heater/harness)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lexington, NC 27292

Vincent O.

Job Details: 08/02/2023

Installed new control and lock. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near Hadley, MA 01035

Mike K.

Job Details: 08/02/2023

Replaced dispenser assy. Ran normal cycle and no leaks and operated properly

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Lexington, NC 27292

Vincent O.

Job Details: 08/02/2023

Installed new control and sensors. Tested and verified proper operation. All functions check ok. ; dspstn on spec-tagged invntry: 2 WP3387223 ELECTRODE

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mooresville, NC 28115

Mark C.

Job Details: 08/02/2023

Customer states clothes are coming out damp. Placed unit into heat dry on high temperature. Unit is heating but not drying due to poor exhaust duct placement.

We serviced a

WHIRLPOOL DRYER

Model WED481SEW1

Near Mooresville, NC 28117

Mark C.

Job Details: 08/02/2023

Unit is not heating due to a disconnected L1 wire. Secured connection unit is fully operational.

We serviced a

KENMORE WASHER

Model 11023024101

Near Suffield, CT 06078

Gary V.

Job Details: 08/02/2023

"Inspected and found Gearcase leaking oil and burnt out clutch, and inner tub packed with years of build up of soap residue, customer doesnt want to attempt repair."

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near East Windsor, CT 06088

Gary V.

Job Details: 08/02/2023

"Complaint now is unit keeps shutting down and turning back on after starting. Attempted to run calibration and unit will start but as soon as motor gets energized the unit completely shuts down then after 10 seconds turns back on and tries to start again, then does same thing. Attempted to replace capacitor and actuator and still same thing. Neutral dropping out at motor. Will submit estimate and call.; rqstng P&A on 1 W11095106 (Main wire harness), ordrng 1 W11283592 (Drive motor), used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock, states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Charlotte, NC 28226

Robert A.

Job Details: 08/02/2023

Cx complaint that the units right door pops open if the left door is closed last. I inspected the unit to confirm the complaint. The doors and gaskets are even with no visible damage. I checked the right door hinge at the top of the unit and found the hinge screw a little loose. I tightened the screw and tested the unit for the cx. The unit is working as designed. I also suggested to the cx that closing the left door with the mullion first can help prevent this issue as well as gasket tears in the future.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Milford, MA 01757

Aimee Z.

Job Details: 08/02/2023

"Found the damper wide openRan test 9 damper not closing, replaced damper control and re tested 9 to close damper.; dspstn on spec-tagged invntry: 1 W11645127 DAMPER CNTRL"

We serviced a

JENN-AIR COOKTOP

Model JGD3536GS05

Near Charlotte, NC 28226

Robert A.

Job Details: 08/02/2023

I installed Th ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Charlotte, NC 28209

Robert A.

Job Details: 08/02/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

JENN-AIR REFRIGERATOR

Model JBZFL30IGX10

Near Charlotte, NC 28205

Robert A.

Job Details: 08/02/2023

I applied the recommended touch up paint and let it dry. The unit is good to go.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Charlotte, NC 28205

Robert A.

Job Details: 08/02/2023

I installed the ordered part but was not able to test the unit. Its not hooked up sitting in the middle of the floor.

We serviced a

GE REFRIGERATOR

Model GFE26GGKBWW

Near Windsor, CT 06095

Gary V.

Job Details: 08/02/2023

"Installed new evap fan and cycled, tested fine."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT530HAMM0

Near Davidson, NC 28036

Mark C.

Job Details: 08/02/2023

Unit is not filling due to a loose connection to the inlet valve. Secured connection unit is fully operational.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Cornelius, NC 28031

Mark C.

Job Details: 08/02/2023

Installed new control unit is fully operational.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Rocky Hill, CT 06067

Jeremy B.

Job Details: 08/02/2023

Installed all new parts. Ran calibration then automatic test all checks ok. ; dspstn on spec-tagged invntry: 1 W11116590 CNTRL-ELEC and 1 W10752283 WASHPLATE

We serviced a

WHIRLPOOL RANGE

Model WRF560SMHZ

Near Newington, CT 06111

Jeremy B.

Job Details: 08/02/2023

Found door switch broken. Verified DOP and replaced switch all checks ok. ; dspstn on spec-tagged invntry: 1 W11384469 LIGHT SWITCH

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Pelham, MA 01002

Chris B.

Job Details: 08/02/2023

Wasnt able to repair unit due to heavily infestation and customer decided not to work on it. Customer mentioned of a foul smell from inside too. Mentioned to the customer that we cannot service the unit under this condition Called office to do the refund necessary for the customer. Office will contact customer after all is arranged. Talked to Randy about the situation and will work on this issue.

We serviced a

MAYTAG WASHER

Model MVWB865GW1

Near Lexington, NC 27292

Vincent O.

Job Details: 08/02/2023

"Found unit giving f8e1 long fill error. Checked and found pressure tube has crack in it. Customer also complaining light not lighting up on one side of display. Verified no lights on left side. Order and replace control, console, and tube. ; rqstng P&A on 1 W11135391 (Console) and 1 W11401710 (Control) and 1 WP353244 (Tube)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Ludlow, MA 01056

Mike K.

Job Details: 08/02/2023

"Error history f7e7, f7e1, motor unable to reach target rpm, tachometer missing. cleared history. Gear case, actuator and belt replaced previously.Replaced actuator. Ram calibration, ran service diagnostic test. Made some grinding/ noise in agitation, replaced cam and tested again.. same. Only makes noise in one direction of agitation. Wash plate is secure dont feel any skipping, works fine in spin. Tested and n quick cycle and making Sam firing noise when agitating with water in unit.Ordering gear case, wash plate.; ordrng 1 W11449840 (Gearcase) and 1 W11550891 (Wash plate) and 1 W10721967 (Cam) and 1 2xtime (2x time), used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"

We serviced a

SAMSUNG WASHER

Model WA45K7600AWAA

Near Windsor, CT 06095

Gary V.

Job Details: 08/02/2023

"Installed new drain pump and cycled, tested fine."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Kings Mountain, NC 28086

Ryan S.

Job Details: 08/02/2023

"Retuned to install parts ordered. Installed new pump and Harness. Installed parts and reassembled unit, ran service mode and all functions including pump working properly. Verified proper operation."

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Newington, CT 06111

Jeremy B.

Job Details: 08/02/2023

"Installed all new parts and all checks ok howev the new panel came cracked. Its working but cracked. Left I syaled will reorder. ; rqstng P&A on 1 W11478526 (Panel), dspstn on spec-tagged invntry: 1 W11449841 GEARCASE and 1 W11550891 AGITATOR"

We serviced a

WHIRLPOOL DRYER

Model WETLV27HW2

Near Clover, SC 29710

Mitch H.

Job Details: 08/02/2023

"Disassembled dryer, replaced drive motor and blower wheel. Reassembled, tested. Dryer drum now spinning and operating properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Tega Cay, SC 29708

Mitch H.

Job Details: 08/02/2023

"Checked and found that refrigerator powers on and runs for approximately 10 minutes then drops out and shows PO, power outage. Confirming outage restarts unit but just continues same pattern. Called tech line spoke to Joe. He said that when deli u/I and harness go it can damage all 12 volt circuits. He suspects it could be the dispenser control, fan motors or something else n the 12V circuit. He said because it is a COD call he could not offer a definite solution or issue an SR#. I entered diagnostics and found that when I try to test the freezer evaporator fan the power drops out. It could be the evaporator fan motor or he control.Quoted customer parts and labor for freezer evaporator fan and dispenser control. Saved estimate. Customer is going to contact Whirlpool to see if they offer anything."

We serviced a

SAMSUNG REFRIGERATOR

Model RF31FMEDBBC/AA

Near Mansfield, CT 06250

Amanda R.

Job Details: 08/02/2023

Making ice replaced all parts set temps ; dspstn on spec-tagged invntry: 1 DA82-01415A DRAIN KIT and 1 DA97-13757A EVAP COVER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW03

Near Chaplin, CT 06235

Amanda R.

Job Details: 08/02/2023

Ice cream and bread wont freeze needs sealed system work ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504430 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Dryer) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Norwich, CT 06360

Amanda R.

Job Details: 08/02/2023

Coins stuck under fins in dryer drum removed tested sounds normal

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