We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
07/26/2024
"Checked over unit and found strike broken causing cycle to not start, replaced strike and found unit still not sensing lid is closed causing no cycle to run. Checked latch and found faulty replaced and recalibrated machine, ran wash and spin cycles all operations now working to specs ; used 1 W11394572 (Latch), and 1 W11457841 (STRIKE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX505ESS2
Near Mooresville, North Carolina 28117
Ryan S.
Job Details:
07/26/2024
Return to install water inlet valve installed water inlet valve unit now will fill with water while running service test mode found unit unit is overfilling with water and constantly running possibly what burn up old water valve. Ordering recirculation pump that has float switch schedule. Return call 8-2-24am ; ordrng 1 W11542867 (Recirc pump)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Ludlow, Massachusetts 01056
Chris B.
Job Details:
07/26/2024
Replaced all parts and washer running normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Granby, Massachusetts 01033
Chris B.
Job Details:
07/26/2024
Complaint that the IM is not working properly. Found frozen line and poor water flow. Customer will have the water line verified. IM is cycling with no issues. Defrosted the line. Mentioned to the customer that as soon as the line is fixed to keep an eye on the unit for good ice production.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Belchertown, Massachusetts 01007
Chris B.
Job Details:
07/26/2024
Replaced all parts and unit running normal. Ran all diagnostics and all working good.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
07/26/2024
Replaced all parts and unit cooling properly. Recharged system to 65g and no leaks found. High side had to be soldered on due to broken coupler. Unit cooling normal and mentioned to the customer to keep an eye on it for the next few days. ; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
07/26/2024
"Arrived, found this is a stacked washer/dryer in a very small space. Customer says that washer is leaking underneath. Checked door boot, and water lines, no issues. Will need to be unstacked to check any further. Requesting P&A for second technician to remove dryer from washer. Advised customer that we would have to get approval for second tech from warranty company. Customer is requesting to be notified if warranty company declines.; O-emld tckt"
We serviced a
LG REFRIGERATOR BOT
Model .
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
07/26/2024
"Frost build up on upper fr drawer, rf not cooling, no ice production, but no error codes. Compressor is running. Fans running, cold airflow to icemaker, but no flow into rf. The evap cover is tilted out on top, has come free. Repositioned and seems to be secure, but seemed it was after replacement also. Unit went into defrost while here, so know that is working. Verified cold air flow into rf again.No additional charge as repair was just done two weeks ago.Cs to monitor, any further issue reorder evap cover."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB01
Near West Springfield, Massachusetts 01089
Mike K.
Job Details:
07/26/2024
"Unit has been working fine since last cleared. Replaced control and gasket, thermistor ohms fine so left in (has been replaced once previously already for same issue)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Amherst, Massachusetts 01002
Mike K.
Job Details:
07/26/2024
"Helped CB with sealed system job. He replaced compressor, drier, bubble tested under 200psi nitrogen with no leaks found, pulled vacuum and held pressure, charged and h it is cooling"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
07/26/2024
"Replaced u/i and control. Ran normal cycle fine. Went through fill and into wash properly, cancelled and drained fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
07/26/2024
Replaced parts a unit running normal. Called for water. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Amherst, Massachusetts 01002
Mike K.
Job Details:
07/26/2024
"Replaced control, thermistor and harness. Steamed clear evap ; dspstn on spec-tagged invntry: 1 W11196400 CNTRL-ELEC"
We serviced a
GE REFRIGERATOR
Model ZISS360DHASS
Near Suffield, Connecticut 06078
Gary V.
Job Details:
07/26/2024
"Installed fan motor but blade was broken, adjusted so unit will cool temporarily and will order new blade and return.; ordrng 1 WR60X41627 (Fan blade)"
We serviced a
FRIGIDAIRE DRYER
Model FAQE7111LW1
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
07/26/2024
Found the motor tripping on the over load Belt is good Also Cust will need to have un staked or the be additional 169.00 to un stacked Cust looking into new
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Mooresville, North Carolina 28117
Ryan S.
Job Details:
07/26/2024
Return to install harnesses and display board installed parts unit powered on and display started coming on UI working got area code for open sensor. Replaced temp sensor from truck stock unit now working properly preheated to 350?. Verified proper operation.; used 1 WPW10181986 (SENSOR) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Hartford, Connecticut 06106
Amanda R.
Job Details:
07/26/2024
"Start button not responding unplugged unit started unit ran through one cycle normally ; rqstng P&A on 1 W11429620 (Control) and 1 W11135393 (Ui), states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Attleboro, Massachusetts 02703
Aimee Z.
Job Details:
07/26/2024
Installed new fridge gasket complete
We serviced a
GE DRYER
Model GTDX180GD0WW
Near Norton, Massachusetts 02766
Aimee Z.
Job Details:
07/26/2024
"Installed new coils, igniter, and felt found the igniter not lighting. Did some checks on the thermostats theyre working.Turn the selector to medium igniter, lit right up needs new selector switch customer would like to order selector switch paid for on return.; ordrng 1 WE4M520 (Temp select)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Hartford, Connecticut 06112
Ruben C.
Job Details:
07/26/2024
Installed gasket checked evap coil only partial frost pattern on coil cust says everything is spoiling replaced gasket but ordering comp sealed system 2 time slots; ordrng 1 W11109499 (Filter) and 1 W11504445 (Coupling) and 1 W11504449 (Coupling) and 1 W11582579 (Comp) and 1 W11504415 (Coupling) and 1 W11504431 (Coupling) and 1 W11506619 (Coupling) and 1 W11506635 (Process tube)
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
07/26/2024
"Tested oven and found oven would not heat up to temp and front left dual burner would not light on the outer ring. Checked oven and found ignitor coming on but not getting hot enough to release valve and light, replaced faulty ignitor and unit is now heating to temp. Tested burner and found burner head warped causing poor gas flow and unit to not light correctly, advised customer burner was no longer available. Unit is now baking and heating to temp properly ; used 1 12400035 (IGNITOR FLAT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
07/26/2024
"Checked over unit and found knob not turning timing when trying to select a cycle, pulled timer and found timer broken causing issue. Replaced timer and unit is now rotating and working to specs ; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER"
We serviced a
WHIRLPOOL WASHER
Model wtw7300dw0
Near Coventry, Connecticut 06238
Amanda R.
Job Details:
07/26/2024
"F8e6 f2e1 water leaking into basket with unit off needs new inlet valves ; rqstng P&A on 1 W11220230 (Valve), states that autho needed"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Enfield, Connecticut 06082
Gary V.
Job Details:
07/26/2024
"Inspected and found customer installed new lid lock because it wasnt locking, the lid lock that he installed is now not unlocking, quoted for new lid lock and they will call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rock Hill, South Carolina 29730
Mitch H.
Job Details:
07/26/2024
"Checked and found compressor and fans operating and cooling properly. Found sheet of ice in bottom of freezer. Drain line clogged. Removed drain, cleared and cleaned. Removed ice buildup from bottom of freezer and drain pan. Ensured drain was flowing properly. Reassembled, all functions operating properly."
We serviced a
WHIRLPOOL DISHWAHER
Model WDP540HAMZ4
Near Pineville, North Carolina 28134
Mitch H.
Job Details:
07/26/2024
"Tested and ran dishwasher, no leaks found. Customer had pictures of issue. Pictures showed leak at center bottom of door. Checked lower seal, no visible damage. Ordered seal and will replace both parts on return. Checked part availability and scheduled return for 8/1 AM ; ordrng 1 W11252794 (Seal), dspstn on spec-tagged invntry: 1 W11498831 GASKET"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
07/26/2024
Installed new valve and cycled ice maker checked water flow and found unit now filling mold with water and all operations working to specs
We serviced a
GE WASHER
Model WSXH208V1WW
Near Farmington, Connecticut 06032
Ruben C.
Job Details:
07/26/2024
Checked unit found standpipe is blocked water backing up not an issue with washer
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
07/26/2024
Checked unit pump is making grinding noise cust ordering sump assy customer will have to make unit accessable did not want to comp out tight fit use needs to be called when part in ; ordrng 1 W11416363 (Motor sump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
07/26/2024
"Checked over fridge and found freezer building frost on upper cabinet around light and door switch, chcked door gasket and found moisture in top of door due to door not covering letting warm air in, adjusted door and added silicone to stop warm air from getting in. Chcked fridge and found both gaskets ripped and not sealing properly, unit will need 2 new fridge door gaskets will order and return ; ordrng 2 W10830274 (Gaskets)s"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
07/26/2024
Tested and ran diagnostics no stored error codes. Found that dryer is overheating and has an airflow issue. Found vent hose crimped. Pulled dryer out approximately 6 inches to remove kink in hose. Dryer temp dropped much closer to normal. Condensation being caused by poor airflow. Advised customer to have vent cleaned and that hose needs to be as short and straight as possible and definitely not crimped. Dryer operating as designed.
We serviced a
WHIIRLPOOL DRYER
Model WED5000DW2
Near Enfield, Connecticut 06082
Gary V.
Job Details:
07/26/2024
"Inspected and found power outlet loosing power , and informed customer about electrical supply problem."
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
07/26/2024
Complaint no power and water is leaking from the icemaker out of clear vinyl hose going to black box. I found condensate pump is not properly working causing all customers complaints. Not draining the water out. I can smack the side of the condensate pump and power will come back on. Everything will start to work properly again. No additional issues found with icemaker at this time. ; ordrng 1 W11539855 (Condensate pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
07/26/2024
Complaint not making ice. I found icemaker upon arrival was stuck sideways and dispense mode. I replaced icemaker cycled icemaker in diagnostics menu tested operations. Unit filled with water perfectly fine and cycled with no issues. Cooling is perfectly fine. Inside of freezer section tested at 3? positive fresh food zone is testing at 36?. ; used 1 W11700250 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
07/26/2024
Complaint washing machine making a weird abnormal knocking noise. I found a noise was caused by the suspension rods. I replaced suspension rods. Unit is now operating quietly no lower end issues or additional issues found at this time.; used 1 W11130362 (SUSPENSION) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Killingly, Connecticut 06239
Amanda R.
Job Details:
07/26/2024
"Silicone rear where fill tube enters cabinet zip tie extension fill tube perma gum sr7739585388 ; rqstng P&A on 1 Wp2174755 (Extension), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
07/26/2024
Checked and found compressor and fan operating properly. Found refrigerator door gasket not sealing properly and freezer compartment very packed. Used heat gun to form gasket and ensure proper seal. Advised customer that freezer contents should be adjusted to allow better airflow.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
07/26/2024
Customer complaining unit vibrating too much ran unit and spin form customer thats normal vibration inform customer on proper loading techniques unit with a few towels in it to show unit is working as designed verified proper operation
We serviced a
WHIRLPOOL DISHWAHER
Model WDF341PAPW2
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
07/26/2024
"Customer complain unit just kept draining wouldnt start. On arrival found the error codes unit through diagnostics malfunctions working ran quick wash unit working as designed. Inform customer, it may have been a plumbing issue issue that has been resolved verified proper operation."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
07/26/2024
Complaint dishwasher will not power on. I found incoming voltage to dishwasher is 120.8 V AC. I found main control board light is flashing extremely slow with slow fade out. I am ordering a main control and a user interface to repair unable to diagnose any other additional issues. At this time.; ordrng 1 W11410066 (Control) and 1 W11622490 (Ui)
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near York, South Carolina 29745
Mitch H.
Job Details:
07/26/2024
"Tested dryer, found it heating and cycling normally. Entered diagnostics, found F3E2 sensor error. Ordering moisture sensor. Checked part availability and scheduled return for 8/2 AM ; ordrng 1 W11545746 (Moisture sensor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRTD2021AW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
07/26/2024
58 g of r600 unit uses aluminum tubing will have to measure all fittings and add to ticket raising price for autho. ; ordrng 1 5304532111 (Evaporator) and 1 5304532073 (Heater) and 1 5304519758 (Compressor) and 1 Lockringtoolkit (Lockring toolkit)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS3
Near Bristol, Connecticut 06010
Ruben C.
Job Details:
07/24/2024
Checked unit found control getting voltage but no response on control panel gave cust estimate for control and panel
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV10
Near Plainville, Connecticut 06062
Ruben C.
Job Details:
07/24/2024
Could not duplicate any noise adjusted all tubing in back of unit for comp tested operation normal
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
07/24/2024
Customer complained unit was not working properly. Found tachometer missing error and out of balance error replaced actuator. Ran service mode all functions working as designed. Instructed customer on how proper loading procedures work verified proper operation.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS11
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
07/24/2024
"Tested and ran diagnostics. Damper and fans test good and operating properly. FF thermistor out of range. FF compartment temperature at 35, thermistor reading 49. Freezer light not working. Ordered thermistor and LED module. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11690896 (Thermistor) and 1 W11602886 (LED module)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
07/24/2024
"Complaint washing machine will end the cycle and chime, and then power itself back on and continue filling with water not agitating not doing anything to turn water off to entire house when leaving house time will go crazy up and down every couple minutes when this issue occurs. Issue is very random. I found f0e3 overloaded or items between agitator and tub in crevasse f9e2 water hazard unable to drain or drain hose issues pressure switch f8e3 over flow or potential flood condition detected f2e3 ui mismatch f6e3 communication issues acu to ui. I found hot water valve in test 2 will not turn off staying tuck on when test is turned off same with test 6. Unit is draining water out fine with no issues. Drain hose is properly secured to correct length in stand pipe. ; ordrng 1 W11165546 (Valve) and 1 W11400681 (Control) and 1 W11112656 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Fort Mill, South Carolina 29707
Jonathan J.
Job Details:
07/24/2024
I replaced all previously ordered parts. I tested operations. Everything is working properly. No further issues found with refrigerator at this time.
We serviced a
WHIRLPOOL DRYER
Model Med4500mw0
Near Charlotte, North Carolina 28277
Jonathan J.
Job Details:
07/24/2024
Complaint making a thumping noise randomly started about a week ago. I found upon arrival unit is no longer making thumping noise cannot duplicate issue cannot find any issue with roller idler or belt at this time. I suspect whatever was making thumping noise may have been in and worked its way loose. Coins probably.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
07/24/2024
Replaced parts and unit working normal. Tested out the shoot and is fully functioning.
We serviced a
KITCHENAID DISHWAHER
Model KDTM404KPS0
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
07/24/2024
"Complaint controls not responding unit not working. I found error codes 8-4 8-2 I found unit has brass bushings on heating element still I found during testing unit leaking past lower door seal and into over fill float dish. I found sudsing and door gasket issue. I replaced main control and pump, gasket I left ui with customer not needed at this time. I ended up replacing sump motor assembly as motor was extremely loud during operation.; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP , used 1 W11537778 (HEATER W/NUTS), and 1 W11483553 (GASKET) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model PTB1753GRQ
Near Chicopee, Massachusetts 01013
Mike K.
Job Details:
07/24/2024
"Replaced starter and compressor fans running, let run for 15 minutes and verified return is hot and cold air starting in freezer"
We serviced a
WHIRLPOOL DRYER
Model LGN2000KQ1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
07/24/2024
"Inspected and found gas valve not opening when energized, quoted for gas burner replacement, he will call."
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Newington, Connecticut 06111
Jeremy B.
Job Details:
07/24/2024
Installed all new lets ran calibration and then self test all checks ok. ; dspstn on spec-tagged invntry: 1 W10752283 WASHPLATE
We serviced a
SAMSUNG WASHER
Model WA45T3200AW/A4
Near Suffield, Connecticut 06093
Gary V.
Job Details:
07/24/2024
"Inspected and found wire to the door switch twist tie broke, and re-zip tied. water pressure getting to the washing machine very very low. Washing machine faulting out because its not filling fast enough. informed customer about plumbing issue."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
07/24/2024
Washer not spinning out washer shaking. Found worn suspension and washer not level. Leveled and replaced suspension. Ran calibration and then self test all checks ok. ; used 1 W11130362 (SUSPENSION) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Wethersfield, Connecticut 06109
Jeremy B.
Job Details:
07/24/2024
"Washer starts then goes to done. Replaced capacitor and actuator ran calibration the. Self test all checks ok. ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Springfield, Massachusetts 01128
Chris B.
Job Details:
07/24/2024
Complaint that the door gaskets are torn. Found bad gaskets on both doors. Will order parts for a return trip.; ordrng 2 W10830055 (Gasket)s
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Springfield, Massachusetts 01104
Chris B.
Job Details:
07/24/2024
Complaint that the washer is not cycling through correctly. Found error code F7E1. Found bad actuator. Replaced part and washer running normal.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KENMORE REFRIGERATOR
Model ="795.75043610"
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
07/24/2024
Complaint that the refrigerator is not cooling properly. Found compressor running but not working and found heavy rodent infestation. Mentioned to the customer unit cannot be serviced on the state it is now. Collected trip fee.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Springfield, Massachusetts 01108
Chris B.
Job Details:
07/24/2024
Complaint that the washer is not starting any cycles. Found bad lid strike and lock. Will order part for a return visit. ; ordrng 1 W11457841 (Lid Strike) and 1 W11700916 (Lid Lock)
We serviced a
LG REFRIGERATOR
Model LFXS24623S/02
Near East Longmeadow, Massachusetts 01028
Chris B.
Job Details:
07/24/2024
Complaint that the dispenser housing is breaking off. Found cracks on the dispenser cover walls. Plastic seems to be brittle. Cover keep cracking every time you need to push the lever to call for water or ice.; rqstng P&A on 1 ACQ87414602 (Cover Assembly Display)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near East Hartford, Connecticut 06108
Amanda R.
Job Details:
07/24/2024
Left ice container with customer said she would install it
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Hartford, Connecticut 06118
Amanda R.
Job Details:
07/24/2024
Went over loading amount customer overloaded unit and shield broke again and warped cam replaced cam tested operation normal ; used 1 W10721967 (CAM KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Manchester, Connecticut 06042
Amanda R.
Job Details:
07/24/2024
Replaced control took picture of receipt he was still in warranty
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
07/24/2024
Not making ice siliconed perimeter of ice box and replaced ice maker had y clips installed ; used 1 WP482338 (FOOD GRADE ADHESIVE) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
07/24/2024
"Complaint that excessively shaking and vibrating during spin cycle still completing cycles. with nothing it in shaking excessively replaced suspension customer did load and sent me video of same issue needs new hub and agitator ; ordrng 1 W11550891 (Agitator), rqstng P&A on 1 W10528947 (Hub), used 1 W11130362 (SUSPENSION) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Matthews, North Carolina 28105
Jonathan J.
Job Details:
07/24/2024
"Complaint washing machine, jumping all over the room, walking across the floor, even when empty. I found some point true and diagnostics test mode unit started, thumping and banging I found in her tub assembly has the tub attaches and fixes to gear case. Tried to remove wash plate wash plate is seized. Will have to break wash plate into pieces replace gearcase, and all associated parts also found gearcase is leaking fluid as well. Ordering suspension rods and control as well for outer balance issues as precautionary primary issue is with inner tub assembly. Tub will be shipped directly to customer customer Call, our office when part comes in ; ordrng 1 W10324651 (Hub) and 1 W10752283 (Washplate) and 1 W10752719 (Inner basket) and 1 W11454734 (Gearcase) and 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11130362 (Suspension) and 1 W11730553 (Control)"
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA01
Near Southbury, Connecticut 06488
Jimmy R.
Job Details:
07/24/2024
Installed new rack and dispenser ran unit thew a cycle and dispenser is now opening and unit is working to specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Prospect, Connecticut 06712
Jimmy R.
Job Details:
07/24/2024
"Checked ice maker and found unit not filling with water and cycling over and over never stopping unless bar is raised up, jumped n-t on ice maker and no valve tested power at Valve and 120v to valve but valve not coming on, replaced ice maker and unit is now stopping but still not filling due to faulty valve, Will order and return. Parts tentative p/a ; ordrng 1 WPW10279909 (Valve), used 1 D7824706Q (ICE MAKER) from stock, states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
07/24/2024
"Installed all new parts and ran washer threw a diagnostics cycle checked all functions and unit is now washing and spinning to specs ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER 1 W10754448 CLUTCH , and 1 W11393685 GEARCASE"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES7JS00
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
07/24/2024
"Checked over oven and found unit not powering up and display not coming on, removed console and checked power found 240v to main control ohmed out thermal fuse and found faulty. Replaced fuse and unit powered up and is now working, heated unit to 350 degrees and Cheney cooling fans found running strong and all operations now working to specs ; dspstn on spec-tagged invntry: 1 WPW10545255 FUSE-THRML"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Meriden, Connecticut 06451
Jimmy R.
Job Details:
07/24/2024
"Ran washer and found unit would leak water from back of machine when draining, checked drain line and found water dripping from connection at back unit checked clamp and found half way on and off of the connector. Fixed connection and ran unit thew a wash cycle then a drain leveled unit and all operations are now working to specs"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
07/24/2024
"Checked over dispensing and found when unit would rinse the softener would not come out, removed agitator and found lower part clogged where softener comes out. Cleaned agitator and cup ran several cycle and unit is now dispensing and working to specs"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
07/24/2024
"Ran unit and found machine erroring out for float switch, removed kick panel and found water in float removed water and cleared codes ran several heavy washes and found no leaking water, customer advised me water was soapy in the front of unit witch means machine was over sudsing and leaking advised to run cleaner threw unit and be carful with soap. Unit is now functioning to specs"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Waterbury, Connecticut 06706
Jimmy R.
Job Details:
07/24/2024
"Checked over dryer and found unit would not heat up and would take 3 times to dry clothes. Went to check voltage and found outlet on wall melted causing poor power to dryer alls found vent crimped in half blocking air flow causing poor drying. Checked heater and all thermal fuses finding them to be ok issue is power to unit dryer is operating to specs, customer will need a professional to fix outlet issues"
We serviced a
GE DISHWAHER
Model GDT605PMM0ES
Near Longmeadow, Massachusetts 01106
Chris B.
Job Details:
07/24/2024
Complaint that the dishwasher is not powering on. Found dishwasher disconnected from the outlet and customer connected the unit and it powered on. Ran a quick cycle and found no issues with the unit. All working properly. Ref. # of payment through office- 999609500. Trip fee collected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS03
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
07/24/2024
"Installed compressor, ran vacuum, didnt detect any leaks, recharge the system, please allow 24 to 48 hours for temperatures to regulate."
We serviced a
MAYTAG MAYTAG
Model MFX2570AEM0
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
07/24/2024
Installed parts listed and tested fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Simsbury, Connecticut 06092
Ruben C.
Job Details:
07/24/2024
Checked unit adjust damper harness was slightly loose tested normal have informed cust shelving on door are not covered by warranty
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR206ESS01
Near West Hartford, Connecticut 06117
Ruben C.
Job Details:
07/24/2024
Checked unit did not get reading on heating element cuasing freeze up not defrosting ordering heater and sensor; ordrng 1 W10524056 (Heater) and 1 W10316760 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near West Hartford, Connecticut 06119
Ruben C.
Job Details:
07/24/2024
Checked unit found lid is not closing proper pops up and drain pump noisy ordering lid hinges and drain pump; ordrng 1 W11396717 (Drain pump) and 1 W11470212 (Lid) and 1 W11551369 (Left hinge) and 1 W11551376 (Right hinge)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near West Hartford, Connecticut 06107
Ruben C.
Job Details:
07/24/2024
"Checked unit making grinding noise replaced cam still making grinding noise ordering gearcase; ordrng 1 W11454741 (Gearcase), used 1 W10721967 (Cam) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Hartford, Connecticut 06112
Ruben C.
Job Details:
07/24/2024
Replaced right side refrigerator door seal tested operation normal door closing normally
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Hartford, Connecticut 06112
Ruben C.
Job Details:
07/24/2024
Replaced control and console tested operation normal ran diagnostics normal cust will try a load
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Manchester, Connecticut 06040
Amanda R.
Job Details:
07/24/2024
Replaced basket and suspension asked about the complaint and explained need to wash alike items and to make sure loading evenly in basket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
07/24/2024
"Install control board, programed to the proper code, unit came back, on all functions test normal, customer will monitor unit for any failures"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Vernon, Connecticut 06066
Amanda R.
Job Details:
07/24/2024
Took picture of receipt complaint that unit left clothes very wet and customer started drain and spin cycle which ran for over an hour error code saved was off balance load detected went over loading evenly in basket has used since and it has worked fine couldnt get unit to start today multiple times has power to unit needs new control unit is in garage ; ordrng 1 W11481116 (Ui) and 1 W11556725 (Control)
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Vernon, Connecticut 06066
Gary V.
Job Details:
07/24/2024
Installed parts listed and tested fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Ellington, Connecticut 06029
Gary V.
Job Details:
07/24/2024
"Inspected and found wash pump not coming on, couldnt get good 120 voltage reading at pump or main acu, will order parts and return.; ordrng 1 W11460945 (Wash pump) and 1 W11672039 (Main acu)"
We serviced a
WHIRLPOOL RANGE
Model JDRP436WP03
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
07/24/2024
"Since last visit cs has had multiple other techs out with their warranty, redid same work, replaced same parts and same issue. Has since cancelled plan as they said they were over limit.All burners, except Lf, continue to spark after igniting, non stop, rf keeps clicking but at faster rate and seems to be just that igniting sparking, with others all igniters are sparking.Lf ignites but will intermittently spark to reignite though lit. Spark module, reignition modules, harness replaced, Lf, rear center and right rear valves have been replaced. Unknown what other techs have specifically replaced.Called techline:Expects that we are losing ground per service bulletin that did not come include this engineering version 03Suggests Replace burner bases.Sr# 7739562350Will order valves that we did not originally replace as well.; ordrng 2 W11106799 (Burner)s and 3 WPW10256027 (Burner)s and 1 WPW10282515 (Burner) and 2 WPW10385582 (Valve assy)s and 1 WPW10371235 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near South Hadley, Massachusetts 01075
Mike K.
Job Details:
07/24/2024
"Complaint of clicking during agitation, possible rinse issue. Ran diagnostic cycle and tub moving in agitation.Gear case leaking oil. Ordering gear case, Washplate, screw, actuator, hub, cam and belt, 2x time; ordrng 1 W10721967 (Cam) and 1 W11454734 (Gear case) and 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W10752187 (Washplate screw) and 1 W10902814 (Washplate) and 1 W10324651 (Hub)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23A9771SR/AA
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
07/24/2024
"Complaint of leaking under drawers in rf, same area as water valve and filter, water turned off and no water there currently. Had water turned on, icemaker and dispenser tested and no leaking found. Says it happens within day of replacing filter. Will order filter case assy.Office to contact cs when parts come in with authorization to schedule return.; rqstng P&A on 1 DA97-21797A (Filter case asy)"
We serviced a
WHIRLPOOL WASHER
Model WTW5540SQ0
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
07/24/2024
"Complaint of not draining, put into spin and unit not spinning/draining, lid switch not working, bypassed and unit drained and spun out. Quoted for lid switch/labor, denied, collected for service call only.; dspstn on spec-tagged invntry: 1 285753A DRIVE COUPLING and 1 WP3363394 DRAIN PUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
07/24/2024
"Ice in bottom of freezer, clogged evap drain.Steamed clear and removed ice build up, draining fine. Cs to monitor"
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near North Attleborough, Massachusetts 02760
Aimee Z.
Job Details:
07/24/2024
"Cook top glass loose from frame seal around loose. C-42. Communication errorTouch and control. Communication error Also Cust stated temps off in oven element are all working Off 25 degress ordering oven sensor; ordrng 1 DG94-03977A (Cook top), rqstng P&A on 1 DG96-00850H (Touch pad) and 1 DG32-00002B (Oven sensor) and 1 DG94-04041F (Pcb)"
We serviced a
WHIIRLPOOL DRYER
Model MED4500MW0
Near Springfield, Massachusetts 01151
Mike K.
Job Details:
07/24/2024
"Unit is under 1yr wp warranty per service bench.making thumping noise while tumbling . Found screw lodged into slide, cleared and running smoothly"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
07/24/2024
"Replaced lid and both springs, seems to be a little less speed in closing. Ran quick wash and locked properly."
We serviced a
JENN-AIR COOKTOP
Model JED3430GS01
Near Norfolk, Massachusetts 02056
Aimee Z.
Job Details:
07/24/2024
Installed new cook top complete
We serviced a
FRIGIDAIRE RESIDENTIAL REFR
Model FRSS2623AB0
Near Sharon, Massachusetts 02067
Aimee Z.
Job Details:
07/24/2024
"Checked harness top door fine no breaks un plugged same issue , light on disp blinking and buttons just beep all 3 light up dont work at all.Display inside door out completely Need ui, control door , main control boardIs cooling but cant control temp or dispenser.; rqstng P&A on 1 5304526008 (Control door) and 1 5304526159 (Overlay door) and 1 5304526164 (Ui) and 1 5304526011 (Main control)"