We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS0
Near Charlotte, NC 28269
Robert A.
Job Details: 10/09/2023
"Cx complaint that the unit is stops running a few seconds after starting. I inspected the unit to confirm the complaint. I found no error codes, the unit starts then rattles for a few seconds then turns off. It does lose power, when I open the door the keypad and lights still work. I tested the vent fan and under light it works fine. The unit needs new high side parts. Im ordering a magnetron, diode and capacitor to resolve the issue.; ordrng 1 W10818686 (Magnetron) and 1 W11661583 (Cavity thermostat) and 1 W11256462 (Diode) and 1 W10561770 (Capacitor)"
We serviced a
JENN-AIR MICROWAVE
Model JMV8208CS6
Near Charlotte, NC 28208
Robert A.
Job Details: 10/09/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W10818686 MAGNETRON and 1 W11256462 DIODE UNIV
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Plainville, CT 06062
Ruben C.
Job Details: 10/09/2023
Checked unit found error code for low fan speed replaced blower tested operation normal used actual goods date cust did not have bill of sale on premises; used 1 W11107275 (BLOWER PRIOR TO 8/30/17) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Bristol, CT 06010
Ruben C.
Job Details: 10/09/2023
Replaced motor and both wash arms tested operation normal ran cycle no leaks observed diagnostics normal
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Bristol, CT 06010
Ruben C.
Job Details: 10/09/2023
Checked unit could not find any leaks with unit unit is working normally could not duplicate any leak
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE304LPA1
Near Longmeadow, MA 01106
Mike K.
Job Details: 10/09/2023
"Unit is under 1yr wp warranty per service bench.Unit is not getting water, water valve is open and leaks water with good flow when loosening from inlet valve, measured 110vac at valve when suppose to be filling.Ordering valve and control. Office to contact to schedule return when parts come in.; ordrng 1 WPW10327249 (Valve inlet) and 1 W11659647 (Control)"
We serviced a
LG REFRIGERATOR
Model LFX31925sr/02
Near East Longmeadow, MA 01028
Mike K.
Job Details: 10/09/2023
"Found unit leaking from rf evap, clogged drain. Removed evap cover and steamed and would not clear. Accessed drains from rear and they were clear, kept steam going for several minutes from rf evap drain pan and eventually cleared. Cleared ice build up."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near East Longmeadow, MA 01028
Mike K.
Job Details: 10/09/2023
"Complaint of unit not operating/cleaning.Started cycle and drained fine, went through fill fine, wash motor not running.Replaced sump assy and testing fine, verified spray arm movement, and other functions working properly ; used 1 W11665769 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ03
Near Springfield, MA 01104
Mike K.
Job Details: 10/09/2023
"Unit is leaking at dispenser, found dispenser tube is knocked and scraped at top of door. Tried adding silicone grease to connection and less but still drips.Trimmed and working fine, but will not allow hinge cover to come on now, ; ordrng 1 W10445080 (Dispenser water tube)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Springfield, MA 01109
Mike K.
Job Details: 10/09/2023
"Replaced timer and tested on n timed dry, working fine"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UD2A
Near Westfield, MA 01085
Mike K.
Job Details: 10/09/2023
"Unit not starting, cs had replaced control and door switch, unit partially disassembled.Found control miswired and door frame bent, one contact on new door switch was pushed in farther then the other. Put original door switch back on. Was able to adjust door frame and get door back on.U/i does not give all options, bad u/I, but unit is functioning.Quoted for u/I switches/ labor and accepted.; ordrng 1 5304517587"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Granby, CT 06060
Mike K.
Job Details: 10/09/2023
Replaced u/I. Cs has said condensation has been much better since raising fr door on last visit.
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Charlotte, NC 28216
Robert A.
Job Details: 10/09/2023
"Cx complaint that the clothes are wet at the end of the cycle. I inspected the unit to confirm the complaint. I found an error code: f7e1. I checked under the unit and found the shield bruised and scrapped. I removed the shield, there was no damage to the cam. I ran a service cycle, the unit did not agitate or spin. The actuator shifts fines. I replaced the capacitor, still no spin or agitate. I can hear the motor hum, when I spun the belt by hand it worked in agitate but not spin. The unit needs a new motor and capacitor to resolve the issue.; ordrng 1 W10832724 (Motor) and 1 W10721967 (Drive clutch) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Charlotte, NC 28214
Robert A.
Job Details: 10/09/2023
"Cx complaint that the unit is not drying the dishes. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. The heater came on at the end as well. The cx is not using rinse aid, I recommended using rinse aid and explained the difference in drying performance between metal and plastic tubs. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near East Hartford, CT 06118
Jeremy B.
Job Details: 10/09/2023
Installed new rails and removed icemaker old icemaker has no bail arm and new one didnt come with one. Left icemaker disconnected will order bail arm. ; ordrng 1 WPW10474785 (Bail arm)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Charlotte, NC 28210
Jeff L.
Job Details: 10/09/2023
Replaced control board unit ran and check3d okCall complete
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Charlotte, NC 28277
Jeff L.
Job Details: 10/09/2023
Found lamp and holder burnt and melted Im ordering 3 parts to make this a good repair.Part# W10886919Part# WPW10490593Part# W11325786; ordrng 1 W10886919 (Light bulb) and 1 WPW10490593 (Lamp holder) and 1 W11325786 (Control board) and 2 2xframe (2xframe)s
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Somers, CT 06071
Gary V.
Job Details: 10/09/2023
"Installed tub and wash plate and hub, also found suspension rods worn down, will submit and call.; rqstng P&A on 1 W11130362 (Suspension rod kit), dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10752283 WASHPLATE , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Enfield, CT 06082
Gary V.
Job Details: 10/09/2023
"Installed new wash plate and hub, cycled, tested fine.; dspstn on spec-tagged invntry: 1 W10528947 HUB and 1 W10752283 WASHPLATE"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Charlotte, NC 28277
Jeff L.
Job Details: 10/09/2023
Found unit throwing a F7 E1 fault code which indicates a bad wash motor. All other components are working normal 10-17-23 am.Part#W11416362; ordrng 1 W11416362 (Wash motor)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Charlotte, NC 28270
Jeff L.
Job Details: 10/09/2023
Was trying to loosen the strike so it wouldnt catch hitting the frame. When doing so I snapped the strike and I need to get back out here rescheduled for10-11-23Part#W11458741; ordrng 1 W11458741 (Strike)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Charlotte, NC 28226
Jeff L.
Job Details: 10/09/2023
"Found the bake and cook time buttons not responding all other buttons are good. Need to replace EOCWill return 10-13-23 ampart#W11594224; ordrng 1 W11594224 (EOC), dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlotte, NC 28278
Jeff L.
Job Details: 10/09/2023
Found defrost drain line stopped up cleaned out restriction line is drying normal again. Unit ran and checked okCall complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Charlotte, NC 28278
Jeff L.
Job Details: 10/09/2023
Upon arrival I found items on the top 3 shelves freezing. The temp sensor in a glass of ice water is only pulling 5.6 ohms its gotta pull at least 8.8 ohms gonna put a new temp sensor on unit. I also found on the 2nd shelf thing pushed up against the back wall restricting the air from dropping and freezing things right where the air is restricted advised customer to keep things off the back wall. Unit ran and checked okCall completeSpoke with Nate SR#7737505287; dspstn on spec-tagged invntry: 1 WPW10384183 THERMISTOR
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ellington, CT 06029
Gary V.
Job Details: 10/09/2023
"Inspected and found f1e1 fault, defective main acu, replaced main acu and cycled, tested fine."
We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Windsor, CT 06095
Gary V.
Job Details: 10/09/2023
"Inspected and found Gearcase spline stripped and tub hub stripped and wash plate stripped, quoted and they will call."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Windsor Locks, CT 06096
Gary V.
Job Details: 10/09/2023
"Inspected and found wash pump no longer running, needs new wash pump, will order and call for return date.; ordrng 1 W11613479 (Wash pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Windsor Locks, CT 06096
Gary V.
Job Details: 10/09/2023
"Installed new heater and man acu, cycled and tested fine."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA04
Near East Granby, CT 06026
Gary V.
Job Details: 10/09/2023
"Inspected and found no water coming out dispenser, temps in fridge set in Celsius and running at 34 degrees, water lines and filter frozen, adjusted temps to recommended and also ice maker frozen over, repair kit needs to be replaced. Will submit estimate.; rqstng P&A on 1 Da82-02714a (Ice maker repair kit)"
We serviced a
SAMSUNG DRYER
Model DVG50R5400V/A3
Near Suffield, CT 06078
Gary V.
Job Details: 10/09/2023
"Inspected and found dryer heating but vent exhaust has partial clog in it, and informed customer."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Suffield, CT 06078
Gary V.
Job Details: 10/09/2023
"Inspected and found tub hub stripped, attempted to remove wash plate but its seized, will submit estimate and call.; rqstng P&A on 1 W10902814 (Wash plate) and 1 W10528947 (Tub hub)"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 10/09/2023
Washer randomly giving F3E1 error( pressure sensor fault) ran through self test and found pressure switch faulty. Replaced and ran through self test all checks ok. ; used 1 WPW10448876 (SWITCH-WL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Marlborough, CT 06447
Jeremy B.
Job Details: 10/09/2023
Installed new console. And customer said unit randomly not draining. Replaced pump all checks ok. ; used 1 W11412291 (DRAIN PUMP) from stock
We serviced a
MAGIC CHEIF REFRIGERATOR
Model n/a
Near Wrentham, MA 02093
Aimee Z.
Job Details: 10/09/2023
Found the condenser fan needs to be replaced and the fridge gasket tornThe fan isnt cooling compressor running hot and very little air flowMy calling customer with pricing of part old magic chief
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Milford, MA 01757
Aimee Z.
Job Details: 10/09/2023
Steamed out fridge evap and replaced the fan. Went to replace the filter housing was differentRe check number order wrong filter head; ordrng 1 W11482384 (Filter head)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Weddington, NC 28104
Jonathan J.
Job Details: 10/09/2023
"I replace light and transformer a Tested operations door is closing normally with no issues husband stated wife likes to close door very soft and quietly cannot do that with this specific model must be closed, firm and follow through all the way by holding handle. No additional issues found with Microwave New Error codes in fault history with oven or microwave. No additional issues seen."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near York, SC 29745
Mitch H.
Job Details: 10/09/2023
"Checked and found leak coming from water inlet, plastic cracked. Ordering inlet assembly. Called checked part availability and scheduled return visit for 10/13 12-5; ordrng 1 W11513255 (Inlet assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near York, SC 29745
Mitch H.
Job Details: 10/09/2023
Found that door has a soft spot indicating a void in the insulation causing condensation and frost buildup in freezer. Ordering complete freezer door. Customer also showed a video of noise unit is now making. Could not duplicate noise at the time but based on video ordering evaporator and condenser fan motors. Advised customer that door would ship directly to him and he would need to inspect door and call office to schedule return visit. ; ordrng 1 W10815701 (Freezer door) and 1 W11127829 (Condenser fan motor) and 1 W11575358 (Evaporator fan motor)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS1
Near Monroe, NC 28110
Jonathan J.
Job Details: 10/09/2023
Complaint door will not close. I found door closure. Issue is due to a mission latch strike I am ordering a strike latch kit. No additional issues found. ; ordrng 2 W11545309 (Latch hook)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Unionville, NC 28110
Jonathan J.
Job Details: 10/09/2023
Complaint doorhandles are all extremely loose. I found complaint true. I tightened up all set. Screws tested operations. No additional issues reported by customer at this time.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Mint Hill, NC 28227
Robert A.
Job Details: 10/08/2023
Cx complaint that the unit is still producing plastic shavings. I inspected the unit to confirm the complaint. I rotated the washplate and heard friction under the plate. I removed the washplate and found a ruler. The ruler has damaged the washplate. The wash plate needs to be replaced. Im ordering the part for the return visit.; ordrng 1 W10902814 (Wash plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Matthews, NC 28105
Robert A.
Job Details: 10/08/2023
Cx complaint that the unit is still not cooling. I inspected the unit to confirm the complaint. I found the evap frozen again. I noticed the brown wire disconnected. I replaced the defrost harness and wrapped the brown wire connector in foil tape. I tested the unit for the cx. The unit is working as designed.; used 1 W11546681 (HARNS-WIRE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mint Hill, NC 28227
Robert A.
Job Details: 10/08/2023
"Cx complaint that the unit is not making ice again. I inspected the unit to confirm the complaint. I found the unit is cooling fine. I ran multiple tests related to the IM. 56 (E0), 57 (passed 01), 45 (no water, valve engaged), 36 (passed), 15 (passed). The IM is not filling with water, needs a new fill tube heater. Im ordering the part for the return.; ordrng 1 W11087201 (Fill tube heater)"
We serviced a
N/A N/A
Model WFE540H0AS0
Near Charlotte, NC 28269
Robert A.
Job Details: 10/08/2023
"Cx complaint that the units oven is not heating. I inspected the unit to confirm the complaint. I found all cooktop burners work fine. I tested the bake function and no heat was produced. I checked the bake element, there were no breaks. I checked the terminal block and found the element connector had a thermal event. I repaired the element and replaced the element with one from TS. I tested the unit for the cx. The unit is working as designed.; used 1 W10779716 (ELEMENT) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Charlotte, NC 28216
Robert A.
Job Details: 10/08/2023
"Cx complaint that the unit is not starting at all. I inspected the unit to confirm the complaint. I found the terminal block is getting 0v. I checked the wall outlet and found the wall outlet also has 0v. I checked the circuit breaker and found the dryer breaker off. I switched the breaker and tested the unit for the cx. The unit heats, tumbles and has decent airflow. The unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Charlotte, NC 28208
Robert A.
Job Details: 10/08/2023
Cx complaint that the unit is not starting cycles. I inspected the unit to confirm the complaint. I found the strike has separated so the lid lock can not engage. I replaced Th strike with one from TS and tested the unit for the cx. The unit is working as designed.; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW4
Near Charlotte, NC 28214
Robert A.
Job Details: 10/08/2023
Cx complaint that the unit is clicking when the drum rotates. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. I noticed a noise coming from the drain tube hitting the rear panel. I suggested the cx use a zip tie or some sort of fastener to secure drain and water tubes on the back of the unit to eliminate the noise. The unit is working as designed.
We serviced a
WHIRLPOOL ASS REFRIGERATOR
Model WRX735SDHZ07
Near Iron Station, NC 28080
Ryan S.
Job Details: 10/07/2023
"Retuned to install compressor. Installed compressor, found no leak after evacuating Freon. Installed new compressor and pulled vaccum for steady 20 min. Charged with 53g r600. Frost pattern visible. Informed customer to give 24-48 hours for proper cool. Verified proper operation. Left evap with customer."
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Cherryville, NC 28021
Ryan S.
Job Details: 10/07/2023
"Returned to install control harness and shifter. Replaced parts and ran service mode , verified proper operation."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Lincolnton, NC 28092
Ryan S.
Job Details: 10/07/2023
"Customer complained unit not working, cuts off after sense. Ran service auto diagnostic and unit wouldnt go into spin. Inspected under unit and found one harness to stator motor was not connected. Connected harness and harness clicked and will not pull off. Must have been loose from factory. Customer said unit never worked. Verified proper operation."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Stanley, NC 28164
Ryan S.
Job Details: 10/07/2023
Customer complained rinse aid leaking. Found damaged dispenser. Replaced from ts. Reassembled and shied customer how unit dispense works. Verified proper operation. ; used 1 W10861000 (DISPENSER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Cornelius, NC 28031
Ryan S.
Job Details: 10/07/2023
Returned to install ice maker ordered by previous tech. Installed icemaker and unit cycled and filled with water. Verified proper operation.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28269
Ryan S.
Job Details: 10/07/2023
"Customer complained unit works then stops working about every 3 times. Ran service mode and found f7e 1 error. Ran service test and actuator was really loud and worked but shifted several times before working. Replaced actuator from ts. While replacing actuator found belt cover was missing, and screws were missing. No signs of cover being screwed in so part has been missing since purchase. Ordering belt cover and screw. Informed customer office will call when part comes in. ; ordrng 1 W11409708 (Cover) and 2 WP22001995 (Cover screw)s, used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Southington, CT 06489
Jeremy B.
Job Details: 10/06/2023
"Found lid lock broken again. Replaced and tested all checks ok. Found broken ground plug on power wire could be contributing to problems needs new power cord. ; ordrng 1 W10877409 (Power cord), used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Cheshire, CT 06410
Jeremy B.
Job Details: 10/06/2023
Dryer making a slight thumping noise. Opened unit and found good roller wheels and pulley. Found the lip on drum making noise will order new drum. Recommend customer clean vent. ; ordrng 1 W10545923 (Drum)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Prospect, CT 06712
Jeremy B.
Job Details: 10/06/2023
Customers complaint is dishwasher not powering on. Dishwasher plugged into a GFCI and its tripped. Reset GFCI and dishwasher now working properly. Charged customer service
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Prospect, CT 06712
Jeremy B.
Job Details: 10/06/2023
Washer not spinning out. Found gearcase very loud. Quoted customer they will pass.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Prospect, CT 06712
Jeremy B.
Job Details: 10/06/2023
Front left and front right burners cycling very high. Will order new switches. ; ordrng 1 W10437097 (Lf inf sw) and 1 W10312185 (Rf inf switch)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Waterbury, CT 06708
Jeremy B.
Job Details: 10/06/2023
Installed new compressor and filter drier. Pulled vacuum then recharged with 3.7oz of r134a please allow 24hrs for temps to stabilize.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Charlotte, NC 28277
Jeff L.
Job Details: 10/06/2023
Replaced all parts advised customer to run tap before starting dishwasher when I would drop the door it fogged up my glasses which is a good sign of heat coming out of dishwasher. I also advised customer to keep jet dry in unit. Unit ran and checked ok Call complete; dspstn on spec-tagged invntry: 1 W11537778 HEATER W/NUTS
We serviced a
LG WASHER
Model WM2650HWA
Near Charlotte, NC 28277
Jeff L.
Job Details: 10/06/2023
Tim and I dropped dryer down off washer and when we took too off we seen the triple solenoid valve leaking one of the solenoids are cracked needs to be replaced. Office will call customer when part comes in. The total job with 129 deduction is $408.04Part#5220FR2075L; ordrng 1 5220FR2075L (Triple valve)
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Huntersville, NC 28078
Ryan S.
Job Details: 10/06/2023
"Cam dot replace parts ordered by previous tech with JW. Installed control boards, UI panel and two harnesss reassembled and unit now working properly. Showed customer."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ3
Near Charlotte, NC 28214
Ryan S.
Job Details: 10/06/2023
"Customer complained unit not heating, found magnatron not working, ordering magnetron. Scheduled return call for 10-12-23 am. Has to be with other Castro call with oven. ; ordrng 1 WPW10693025 (Magnatron)"
We serviced a
LG WASHER
Model WT4801CW
Near Stafford, CT 06076
Gary V.
Job Details: 10/06/2023
"Inspected and found suspension rods worn out, quoted and they will call if wants repaired."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Gastonia, NC 28056
Ryan S.
Job Details: 10/06/2023
"Customer complained rack keeps falling out. Said part feel off. Found rack stop was broken, will fit back on but pops off when pushed on from rack. needs rack stop. Ordering rack stop. Scheduled return call for 10-11-23 pm. ; ordrng 1 WPW10082861 (Stop)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Gastonia, NC 28054
Ryan S.
Job Details: 10/06/2023
"Retuned to install new inner tub, suspension and dispenser tray and Ui. Installed all parts, had to drip gearcase to get old tub off. Reassembled and verified proper operation by running service mode then all functions. Showed customer unit spinning."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Granby, MA 01033
Mike K.
Job Details: 10/06/2023
"Replaced chipped console on installed last visit, cs Sid it had also stopped working. I did find moisture on control by normal button which verified not working, gasket for vent was not properly in place. Repositioned gasket and replaced console. Any further issue replace vent /gasket assy along with console."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near East Longmeadow, MA 01028
Roger R.
Job Details: 10/06/2023
Installed new console for control panel.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Grafton, MA 01536
Aimee Z.
Job Details: 10/06/2023
F3e0 is a sensor error over tempFound the sensor low resistance Needs new sensor Checked diagnostics Cntrl was ok; ordrng 1 W10833885 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Grafton, MA 01536
Aimee Z.
Job Details: 10/06/2023
Found the damper noisy ; ordrng 1 W11236851 (Damper)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Chicopee, MA 01020
Mike K.
Job Details: 10/06/2023
"Unit under 1yr wp warranty per service bench.Unit is clunky , noises and some times difficult to open /close door.Replaced hinges and operation much smoother."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Chicopee, MA 01020
Mike K.
Job Details: 10/06/2023
"Lower icemaker is stuck mid cycle, will not advance when jumped or on its own., is not jammed. Door switch turning light on/off properly.; ordrng 1 W10886939 (Icemaker)"
We serviced a
LG REFRIGERATOR
Model LRSDS2706S/00
Near Agawam, MA 01001
Mike K.
Job Details: 10/06/2023
Replaced craft icemaker and control board. Both icemaker a went through test cycle and filled. Cs to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS09
Near Worcester, MA 01604
Angel R.
Job Details: 10/06/2023
"Customer has had a company out to diagnose and was told there is a leak in evaporator. Unit is running, compressor currently running but very little cool. RC temp is 51 degrees and FC temp is 32. Checked evaporator and found a tiny bit of frost just at the top right hand side of the lines of evap. Diagnosed and ordered parts with Mikes help. Will need sealed system tech and two slots. ; ordrng 1 W11598433 (Evaporator) and 1 W11504423 (Cap tube) and 1 W11506621 (Process tube) and 1 W10805035 (Filter dryer) and 1 W11504445 (Heat loop) and 1 W11504447 (Cap tube) and 1 W11504415 (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Auburn, MA 01501
Angel R.
Job Details: 10/06/2023
"Checked ice maker error codes and found none, ran harvest test and IM completed cycle. Ran fill test and that was ok. Temp in freezer is at 2 degrees. Customer says at times water will drip out of IM door flap onto RC door bin. Found fill valve calling for water to IM when getting water at the dispenser, will need new fill valve.; ordrng 1 WPW10341329 (water valve assy)"
We serviced a
AMANA DISHWASHER
Model ADB1400AMS0
Near Northbridge, MA 01588
Angel R.
Job Details: 10/06/2023
"Incorrect pump and motor for this unit, new pump and motor will need to be ordered.;"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Milford, MA 01757
Aimee Z.
Job Details: 10/06/2023
Cust complaint was dishe wasnt drying. There was no error codes and no jet dryRan diagnostics heater is working I and partial fill jet dry . Advised Cust to jet dry Mandatory for drying
We serviced a
FRIGIDAIRE RANGE
Model LFGH3054UFE
Near Foxborough, MA 02035
Aimee Z.
Job Details: 10/06/2023
Found the igniter unplugged re installed still didnt light up.No continuity needs a igniter Tested the broil is fine; ordrng 1 5304506545 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Winsted, CT 06098
Jimmy R.
Job Details: 10/06/2023
"Installed new compressor and coupler filled unit with r600 and checked frost pattern, found unit now frosting and pulling heat from condenser advised to leave water in unit to make sure it freezes, all operations now working to specs"
We serviced a
WHIRLPOOL RANGE
Model KOSC504ESS01
Near Litchfield, CT 06759
Jimmy R.
Job Details: 10/06/2023
"Removed oven and replaced thermal cutoff reinstalled unit and heated on a bake cycle, checked for heat and unit is now heating and operating to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Somers, CT 06071
Gary V.
Job Details: 10/06/2023
"Installed new door vent and cycled, unit no longer shutting off or faulting out."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Meriden, CT 06450
Amanda R.
Job Details: 10/06/2023
F7e4 f5e4 gear case blew oil over everything underneath unit quoted
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Middletown, CT 06457
Amanda R.
Job Details: 10/06/2023
Serial number not dispatched correctly
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Middletown, CT 06457
Amanda R.
Job Details: 10/06/2023
Replaced all parts calibrated unit ran automatic test ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Glastonbury, CT 06033
Amanda R.
Job Details: 10/06/2023
Complaint freezing water soluble things in ff section went over how freezer cools ff section with zero degree air adjusted freezer temp to coldest explained not to push food towards back off the shelving to allow airflow and to push produce in crisper drawers
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near East Hartford, CT 06108
Amanda R.
Job Details: 10/06/2023
F8e1 long fill hot water only trickling into unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB04
Near Manchester, CT 06042
Amanda R.
Job Details: 10/06/2023
Led light bulb bad in freezer section needs to be replaced ; ordrng 1 W11602886 (Bulb)
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW4
Near Vernon, CT 06066
Amanda R.
Job Details: 10/06/2023
"Complaint fills and then stops F8e1 long fill replaced inlet valves lid broken ; rqstng P&A on 1 W11259006 (Lid), used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Wolcott, CT 06716
Jimmy R.
Job Details: 10/06/2023
"Removed old compressor and drier Installed new compressor kit and all coupling pumped unit down into a vacuum and unit held vac. Filled with r600 and checked frost pattern and found unit now frosting up and all operations working to specs. Advised customer to give unit 24hrs so temps can regulate ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A 1 W11504445 COUPLER , and 1 W11504449 COUPLER NR AL 4/2 CAP-EVA"
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ05
Near Waterbury, CT 06710
Jimmy R.
Job Details: 10/06/2023
"Checked over unit and found freezer building up frost in upper part of cabinet and top of door, checked door gaskets and found top gasket not sealing and door pushed out further then bottom of door, tried to mold gasket back to seal for now door needs to be replaced due to warped. Will order new door assembly parts tentative p/a ; ordrng 1 LW10913113 (Freezer door stainless) and 1 2159074 (Gasket)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ1
Near Bristol, CT 06010
Ruben C.
Job Details: 10/06/2023
"Checked unit found getting shorted key error code ordering touch overlay and controls; rqstng P&A on 1 W11564643 (Overlay blck) and 1 W11564644 (Control) and 1 W11122852 (Control), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bristol, CT 06010
Ruben C.
Job Details: 10/06/2023
Replaced gearcase inner basket agigtator also found actuator was broken had to use from truck stock tested cycle normal ran diagnostics normal spinning and agitating; used 1 W10913953 (ACTUATOR) from stock
We serviced a
JENN-AIR RANGE
Model Jds1750fs0
Near New Hartford, CT 06057
Ruben C.
Job Details: 10/06/2023
Checked unit found broil element sparked and broken not getting full voltage to both element needs control and broil element; ordrng 1 W11238400 (Element) and 1 W11295990 (Control)
We serviced a
WHIRLPOOL WASHER
Model MVW8230HC0
Near Avon, CT 06001
Chuck M.
Job Details: 10/06/2023
Customer complaint is that washer stopped working and responding mid cycle. Tested voltage at the control and it is receiving 120V to the control. Control status LED is not on. Could not open lid to get Model/serial numbers. Used part number from control and found updated part number. Ordered control. ; ordrng 1 W11266007 (Control)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ02
Near West Hartford, CT 06119
Chuck M.
Job Details: 10/06/2023
Replaced FF door gaskets. Corrected with blow dryer. Dispenser siphon drip tray is warped and does not sit in dispenser housing properly. Causing water to drip. Ordered drip tray. ; ordrng 1 W11167053 (tray-drip)
We serviced a
MAYTAG WASHER
Model MHN30PDCWW0
Near Hartford, CT 06114
Chuck M.
Job Details: 10/06/2023
Ordered ACU. Part intended is MCU. Ordered MCU. ; schdld next appmnt for 10/12 THU PM
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Paxton, MA 01612
Chris B.
Job Details: 10/06/2023
Complaint that the unit at times will not spin out correctly or wash through. Found error codes F7E6 and F7E7. Ran a diagnostic test motor is giving a grinding noise. Motor part under warranty. Quote parts and labor. Will order parts for a return visit. Customer asked for Chris to return.; ordrng 1 W11283592 (Motor) and 1 WPW10006384 (Belt)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430LL02
Near Paxton, MA 01612
Chris B.
Job Details: 10/06/2023
Installed support and microwave working normal.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Holden, MA 01520
Chris B.
Job Details: 10/06/2023
Replaced all parts and unit running normal. Ran three diagnostic cycles and all good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Worcester, MA 01606
Chris B.
Job Details: 10/06/2023
Complaint that the unit is not washing correctly. Found error code F4E3. Will order parts for a return visit.; ordrng 1 W11613479 (Wash Pump .)