Service History 26 - Advantage Appliance Repair

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 10/15/2025

Installed all new parts and recalibrated unit washer now going threw a wash cycle. Ran a drain and spin finding all operations now working to specs

We serviced a

WHIRLPOOL WASHER TL

Model MVW4505MW2

Near Worcester, Massachusetts 01606

Glenn

Job Details: 10/15/2025

"Complaint washer will not start found error code F7E3. Replaced actuator and cam kit tested all ok in cycle diagnostics both in agitation & Spin no error codes ; used 1 W10721967 (CAM KIT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Worcester, Massachusetts 01605

Glenn

Job Details: 10/15/2025

Replaced actuator ran diagnostics cycle tested all ok ; dspstn on spec-tagged invntry: 1 W10721967 CAM KIT

We serviced a

WHIRLPOOL DRYER FL

Model NED4655EW1

Near Worcester, Massachusetts 01603

Glenn

Job Details: 10/15/2025

"Found the dryers only getting 120 V (customer instruction) needs electrical repair. It appears the outlet has a loose connection as if I wiggle my meter in the outlet. I can get 240 sometimes but I do not get 240 at the dryer and I tested the power cord, which is OK."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Worcester, Massachusetts 01603

Glenn

Job Details: 10/15/2025

"Verified failure, control pressure switch not reading water pressure properly. Replaced part tested all OK calibrated washer.F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and Labor"

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 10/15/2025

Found control malfunction F8E4 error when no leak is present order parts ; ordrng 1 W11410061 (Control) and 1 W11545764 (Flood switch)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Leicester, Massachusetts 01524

Glenn

Job Details: 10/15/2025

Dryer not heating tested found no voltage from the timer to the heater will need to order the timer ; ordrng 1 WPW10185982 (Timer)

We serviced a

WHIRLPOOL COOKTOP

Model WFES5030RZ0

Near Dudley, Massachusetts 01571

Glenn

Job Details: 10/15/2025

Installed cooktop and element tested all four burners all tested OK

We serviced a

WHIRLPOOL WASHER TL

Model WTW5105HW0

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 10/15/2025

Customer complaint unit off balance upon arrival found no error codes . found unit would go through all steps in service diagnostics . found suspension to bouncy New suspension. schedule Return call with customer.; ordrng 1 W11396716 (Suspension)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 10/15/2025

Customer complaining unit started leaking out the front the first time he used it. Upon arrival ran unit found water valve not operating unit not feeling. Found control board only sending 10 V to water valve when prompt watering new control board and water valve scheduled return call with customer.; ordrng 1 WPW10327249 (Valve) and 1 W11683480 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ13

Near Gastonia, North Carolina 28056

Ryan S.

Job Details: 10/15/2025

Customer complained ice and water dispenser not working. Found ui panel not operating either. Found ui dead. Found dispenser /chute mechanically broken. Installed pre id UI and Chute. Verified proper operation.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 10/15/2025

"Customer complained of frost build up inside freezer. Found light switch slighty covered in frost. Removed buildup, light working. Installed gaskets at top of freezer door to ensure air leak would be solved. Door Gaskets are good otherwise. Verified proper operation. ; used 1 W11159728 (GASKET), and 1 W11159728 (GASKET) from stock"

We serviced a

JENNAIR RANGE

Model JGRP436HL05

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 10/15/2025

Customer complain unit not heating as well. Customer stated she was using traditional mercury thermometer informed customer the thermometers will not get proper temps. Ran bake 350? unit preheated and cycled. Got a avg reading of 360. Informed customer unit working as designed.

We serviced a

WHIRLPOOL WASHER FL

Model MHW5630HC2

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/15/2025

Customer complained unit flooded when unit was off. She leaves door open so unit filled with water and came out of unit and flooded floor. Water was turned off and unplugged. Turned unit on and it started draining. Turned cold valve on and found even with power off water dripping into dispenser from cold valve. Hot valve not dripping. Needs new cold water valve. Called safety. Whirlpool would not pay for repairs. Quoted 410.54 for repair. Customer denied repair trip fee covered with authorization.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRQA59CNKZ01

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 10/15/2025

"Upon arrival, whirlpool had sent doors to customer for external damage/cosmetic damages. Installed all doors sent to customer verified proper operation. Confirmed Customer was satisfied with new doors."

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ3

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 10/15/2025

"Installed new control board and when running bake bake element shorted out. Arched inside bake element housing also damaged and shorted new board. Ordering control board, and bake harness. Called techline 21248750 case number. Ordering control and keroing bake element . Scheduled with customer. ; ordrng 1 W11548749 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model JF42NXFXDE02

Near Holland, Massachusetts 01521

Chris B.

Job Details: 10/15/2025

Replaced all parts and unit working normal.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM0A

Near Enfield, Connecticut 06082

Gary V.

Job Details: 10/15/2025

"Inspected and found ice maker broken, jammed mid cycle, replaced with new ice maker and tested fine. Please allow 24-48 hours for ice production.; used 1 W11700250 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL M/W OTR

Model WML75011HZ2

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 10/15/2025

"Tested unit an found when customer would use venting fan it would never turn off even when selecting off on cntrl, ran diagnostics and found fan shutting off and on then went to use fan regularly and it would not shut off until it was unplugged, control failing will ave to replace left control, main cntrl, fan motor and capacitor, parts tentative p/a ; ordrng 1 W11220415 (Cntrl left) and 1 W11129649 (Cntrl) and 1 W11712433 (Fan motor) and 1 W11405832 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF302ESS08

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 10/15/2025

Installed all new parts and cycled ice maker found ice maker now filling and operating normally door is sealing and all operations are working to specs. Advised to give unit 24hrs so temps can regulate

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW1

Near Cheshire, Connecticut 06410

Jimmy R.

Job Details: 10/15/2025

"Tested unit and found console would power up but would not start a wash cycle, ran diagnostics and found errors F1e2 motor drive module over voltage, f2e1 stuck key, removed console and checked all connections trying to reset each one and unit still will not allow the start button to operate. Console is faulty and needs to be replaced along with main cntrl. Parts tentative p/a ; ordrng 1 W11478525 (Console) and 1 W11621180 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Waterbury, Connecticut 06706

Jimmy R.

Job Details: 10/15/2025

"Tested oven and found unit would not light on a bake or broil cycle found door hanging off of hinges due to hinge had broke and lower door frame has started to fall off. Tested ignitor and find faulty tested upper burners and found gas valve gas flow really weak tapped on valve and it started to operate. Out door back on hinge track to hold it in place for now unit is going to need entire door replaced hinges replaced ignitor and seals replace, control interface is warn thew will need to replace cntrl, will also need extra time to put everything back together. Parts tentative p/a ; ordrng 1 W11113908 (Cntrl) and 1 W11176454 (Ignitor) and 1 WP98014893 (Valve) and 2 W10857234 (Hinges)s and 1 WPW10535777 (Glass) and 1 WPW10535767 (Inner glass) and 2 W11170320 (Mntg bracket)s and 1 W11176456 (Outer glass) and 1 W11105139 (Bracket glass) and 2 W11104748 (Inner gaskets)s and 1 WPW10535778 (Door gasket) and 1 W11209792 (Trim left) and 1 W11232008 (Trim right)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/15/2025

"Tested washer and found when plugging unit back in it would start running the drain pump canceled out pump and it would kick right back on, checked errors and found pressure sensor error f3e1 control faulty. Replaced control cover3d under s code and unit is now operating to specs"

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 10/15/2025

Installed rotor and stator tested unit and washer is now ramping up to a high speed spin and all operations are working to specs

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Ludlow, Massachusetts 01056

Mike K.

Job Details: 10/15/2025

"Replaced pantry door, pantry harness, u/I control.Door gasket not sealing upper right most noticed . Door physically is wider at top then bottom. Gasket is in good shape. Ordering rails.Replaced main and power control boards. Compressor/fans running, u/i operating; ordrng 1 W11668672 (Freezer rail)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH78519LZ00

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 10/15/2025

"Took microwave down. Disassembled, removed and replaced all listed parts. Plugged microwave in, immediately heard a pop and no display or response from any inputs. Checked and found 20amp fuse did not blow, control blew immediately upon plugging unit in. Checked and found short to ground on L-out connection on filter board. Called tech line. While waiting on tech line customer called Queen City. She asked me to close everything back up that she would get it replaced. Tech line never picked up. Put everything back together and put microwave in her garage."

We serviced a

MAYTAG WASHER TL

Model MVW6230HW2

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 10/15/2025

"Checked and found nut holding cam pulley loose and belt very worn. Removed and replaced cam, actuator and belt. Reassembled, ran DLMS calibration. All completed properly.Pt# W10721967 - inv# 68190579; used 1 W10913953 (Actuator), 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"

We serviced a

LG DRYER FL

Model 0L1R03HB

Near Charlton, Massachusetts 01507

Chris B.

Job Details: 10/15/2025

Complaint that the dryer has an error code and found heavy lint buildup in the bottom in the screen. Removed all debris and dryer working normal.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDHV03

Near West Brookfield, Massachusetts 01585

Chris B.

Job Details: 10/15/2025

Complaint that the refrigerator is not making ice and the light is flickering. Found bad IM gaskets and Lights. Will order parts for a return visit.; ordrng 1 WPW10300024 (Ice Maker) and 1 W11527432 (Led Light) and 2 W11378944 (Gasket FF)s

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Chicopee, Massachusetts 01013

Mike K.

Job Details: 10/15/2025

"Unit unplugged on arrival. Plugged in and is in manual drain. No water in unit basket. Pressure tube not clogged. No errors in history. When finished manual drain, ran diagnostic cycle. Drain pump running/ not draining. Replaced drain pump and draining fine, but went into manual drain. Stopped and then restarted. Ordering main control; ordrng 1 W11556725 (Control board), used 1 W11399437 (DRAIN PUMP) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near West Brookfield, Massachusetts 01585

Chris B.

Job Details: 10/14/2025

Replaced suspension and control was defective. After installing the new control found touch panel not turning on. Old control did turn panel on. Will need to order another control board found touch panel not receiving voltage from control. Office will reschedule due to poor service in the area.; ordrng 1 W11624943 (Control Board)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Lake Wylie, South Carolina 29710

Mitch H.

Job Details: 10/14/2025

"Confirmed issue, drain pump running constantly. Removed and replaced control. Reassembled, ran control calibration and tested washer. Completed calibration and washer now operating properly."

We serviced a

WHIRLPOOL WASHER TL

Model MVW7232HW2

Near Iron Station, North Carolina 28080

Ryan S.

Job Details: 10/14/2025

"Customer thought lid lock was issue at first then she noticed unit would lock, but still would not work on arrival. Found main control fault in multiple motor faults ran checks and found proper continuity at control board through harness to motor 9.1 ohm through both j3 1-(j3) 2 and j3 1-(j3)3 . Ordering main control board scheduled return call with customer. ; ordrng 1 W11687817 (Control board)"

We serviced a

WHIRLPOOL WASHER FL

Model WFW8620HC3

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/14/2025

Called customer before going to call. Informed her if the only issue she has is the drain is backfilling or overflowing out of the homes drain that that is not an issue with the washer. She said she had a plumber come out snake the drain and run a hose pipe and it never overfilled. Ran washer and it overfilled. Informed customer that the washer can drain more water faster that a hose and it could be a venting issue with the plumbing . Regardless if the only issue is the drain her washer is connected to is overfilling that is not an issue with the washer and I would have to charge her a trip fee. She was not happy and said I was canceling . I said no I would come but if the issue isnt with the washer she would have to pay a trip fee. She said she didnt want to pay a trip fee. Did not go to call.

We serviced a

WHIRLPOOL WASHER FL

Model WFW560CHW4

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/14/2025

Returned to install spring and retainer. Installed parts . Ran high speed spin. Unit working as designed.

We serviced a

WHIRLPOOL WALL OVEN

Model JJW3430LL00

Near Denver, North Carolina 28037

Ryan S.

Job Details: 10/14/2025

"Customer satted unit keeps getting power loss. Had cycled power at breaker several times. Found f6e0. Found unit has continuity through harness. Ordering UI panel and appliance manager /control board. Informed customer office will call when parts come in, customer has another ticket which parts are being ordered for it also. Ticket has P&L authorization. ; ordrng 1 W11598138 (UI panel) and 1 W11448961 (Appliance manager)"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSF705HPS05

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 10/14/2025

Replaced door and installed control board. After install Saw icemaker start harvesting. Verified proper operation.

We serviced a

WHIRLPOOL DRYER FL

Model MGD6630HW4

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 10/14/2025

"I replaced all previously ordered parts, tested operations no further issues found or abnormal noises heard"

We serviced a

WHIRLPOOL DRYER FL

Model WED72HEDW0

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/14/2025

Component kit tested operations and dryer is now operating quietly and normally no abnormal noise noises heard at this time; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Naugatuck, Connecticut 06770

Jimmy R.

Job Details: 10/14/2025

"Tested unit and found wile washing unit would leak water found water coming from upper rack attachments, removed and found seals missing causing water to get by and leak out. Added seals back to new tub from old and ran machine threw a heavy wash cycle. All operations are now working to specs"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model KRFF577KPS03

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 10/14/2025

"Checked over unit due to machine had not been cooling it had shut down then restarted again, found unit now cooling and running. Ran diagnostics and found evaporator fully frosting over all fans running damper opening and closing compressor kicking right on and operating to manufacture specs. Tested defrost and unit defrosted and came out advised customer unit is operating normally advised on how to turn on ice maker when water is hooked up no all operations are working to specs"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 10/14/2025

"Tested unit and found machine building up a pink substance All over everything and in filter, tested water and found unit hooked up to hot water checked for errors and found no codes heated for what and unit is washing strong. Removed filter and cleaned advised customer on using vinegar and affresh to clean unit every few weeks to a month this will stop build up and anything from sticking to unit. Ran a wash cycle and unit is washing strong recalibrated and all operations are now working to specs"

We serviced a

KITCHENAID DISHWASHER

Model KUDC20FVSS2

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 10/14/2025

"Ran unit and found machine dripping water from float area, removed float and found food particles under float switch and nut not tight to seal float to tub. Tighten and cleaned float ran a heavy cycle and all operations are now dry and working to specs"

We serviced a

MAYTAG WASHER TL

Model MVWC416FW0

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 10/14/2025

"Tested unit and found washer would not power up checked voltage at board and found no power switch outlet to top plug and unit came on and is getting 120v. Ran a diagnostics cycle checking errors found F7e7 motor unable to reach rpms, ran a self test an found unit would go thew then once getting to the drain cycle it would drain super slow drain pump weak. Replaced pump and unit is now pumping out water normally and working to specs ; used 1 W10919003 (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ18

Near Middletown, Connecticut 06457

Jimmy R.

Job Details: 10/14/2025

"Tested unit and found fridge had went warm on customer several times then back on and started to operate normally this had happened 6 times in past few months, checked evap and found it had a full frost pattern tested compressor an found super hot to touch checked amperage and found drawing .7 amps unplugged unit and back in finding line feeding unit starting to freeze up then back off found suction line not warm. Compressor is over heating then kicking off on a overload this is what caused all the warm temps then back on again. Unit is going to need a new compressor kit, couplers will order an return with parts. Sealed system is covered under ten year warranty part an labor ; ordrng 1 W11686820 (Compressor) and 1 W11506635 (Coupler) and 1 W11504447 (Coupler)"

We serviced a

WHIRLPOOL WASHER TL

Model MVW4505MW2

Near Dudley, Massachusetts 01571

Glenn

Job Details: 10/14/2025

Replaced agitator tested all ok noise is gonna

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model W8TXNGFWQ01

Near Spencer, Massachusetts 01562

Chris B.

Job Details: 10/14/2025

Complaint the refrigerator door not closing properly. Found bottom hinge bent down causing a gap on the top edge. Quoted for parts and labor. Customer will think about it first due to age and expense.

We serviced a

MAYTAG WASHER FL

Model MHW5630HW3

Near Charlton, Massachusetts 01507

Chris B.

Job Details: 10/14/2025

Complaint that the washer would not spin out. Ran a quick cycle and made sure the spin option was on the fast setting but still the washer would not spin when the needed to. Will order parts for a return visit. Customer asked please send Chris out because he was throro explaining the issue.; ordrng 1 W11550649 (Control Board) and 1 W11565030 (Door Lock)

We serviced a

WHIRLPOOL WASHER TL

Model WFW6620HC0

Near Southbridge, Massachusetts 01550

Chris B.

Job Details: 10/14/2025

Replaced all parts and washer running normal. Ran diagnostic cycle three times and no leaks detected.

We serviced a

GE REFRIGERATOR FDB

Model GFSS6KKXASS

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 10/14/2025

"Unplugged on arrival, says neither section was cooling, ~70 in each. Unit is in garage. Plugged in and verified compressor/ evap fan are running. Condenser fan is not running, suction line is not heating up. Sealed system issue plus condenser fan."

We serviced a

WHIRLPOOL DRYER

Model MED5430MW0

Near Agawam, Massachusetts 01030

Mike K.

Job Details: 10/14/2025

Unit is under 1yr wp warranty per service bench. Door is difficult to open/close. Adjusted strike and closing/opening easier.

We serviced a

MAYTAG WASHER TL

Model MVW6230HW2

Near Suffield, Connecticut 06078

Mike K.

Job Details: 10/14/2025

"Loud noise when spinning, verified bad bearing. Agitator screw is seized. Quoted for gear case assy, agitator/screw and labor.Denied repair, collected for service call"

We serviced a

WHIRLPOOL WASHER TL

Model CAE2795FQ2

Near Enfield, Connecticut 06082

Mike K.

Job Details: 10/14/2025

"Replaced main control, recalibrated and ran diagnostic cycle fine. Started normal cycle and went through fill and into wash fine. Cancelled and drained fine."

We serviced a

MAYTAG RANGE

Model MFES6030RZ0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 10/14/2025

"Found oven not remaining on after preheat replaced bake element, sensor tested ok order part control. ; ordrng 1 W11757143 (Control board)"

We serviced a

MAYTAG WASHER FL

Model MFW7020RW0

Near Worcester, Massachusetts 01603

Glenn

Job Details: 10/14/2025

Replaced control board and pressure switch for water fill malfunction tested all OK at this time

We serviced a

WHIRLPOOL M/W OTR

Model WML55011HS0

Near Worcester, Massachusetts 01604

Glenn

Job Details: 10/14/2025

Microwave needs control panel repair declined for today

We serviced a

MAYTAG WASHER TL

Model MVW6200KW2

Near Windsor Locks, Connecticut 06096

Mike K.

Job Details: 10/14/2025

"Replaced acu and ran diagnostic cycle, completed stopped after filling, found broken drain pump wire, which had already been repaired once (wire nut and taped) when jumped, unit drained and agitated/spun out.Ordering harness; ordrng 1 W11590868 (Harness)"

We serviced a

WHIRLPOOL COOKTOP

Model JED3536WS00

Near Windsor, Connecticut 06095

Mike K.

Job Details: 10/14/2025

Replaced infinite switches and verified each is working and cycling.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ00

Near Paxton, Massachusetts 01612

Glenn

Job Details: 10/14/2025

Replaced parts tested all ok charged

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 10/14/2025

Replaced magnetron and diode tested all ok no error

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS3

Near Shrewsbury, Massachusetts 01545

Glenn

Job Details: 10/14/2025

Replaced control panel which was not starting when pressed tested all ok no

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Grafton, Massachusetts 01536

Glenn

Job Details: 10/14/2025

Installed icemaker valve tested all OK at this time if the problem reoccurs pre-order control board part number W11556912

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHW11

Near Clover, South Carolina 29710

Mitch H.

Job Details: 10/14/2025

"Removed shelf and replaced broken tracks. Reinstalled, put drawer back in. All operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRB322DMBW05

Near Sturbridge, Massachusetts 01566

Chris B.

Job Details: 10/14/2025

Replaced both rails and door closing properly.

We serviced a

KITCHENAID WALL OVEN DBL

Model KOED530PBS00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/14/2025

Door came in dented in the corner creased. Could not see unless you remove saran wrap plastic wrap from door. Office will call customer when door comes in after inspecting thoroughly.; ordrng 1 W11600221 (Black SS door)

We serviced a

KITCHENAID ICEMAKER

Model KUID508HPS00

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 10/14/2025

Replaced pump assembly ran approximately 5 gallons give or take some down icemaker pan verified no leakage occurring everything working properly as of right now. Icemaker already making ice. Upon departure.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF560SEHZ03

Near York, South Carolina 29745

Mitch H.

Job Details: 10/14/2025

"Removed and replaced compressor and dryer. Charged with nitrogen to 250psi, checked for leaks. None found. Allowed to sit under pressure for 20 minutes, no loss of pressure. Evacuated nitrogen, pulled vacuum for 20 minutes to ensure clean system. Weighed in correct charge,43g, of R600a. Compressor operating and cooling properly.; used 1 W11506635 (Coupler), and 1 R600a from stock"

We serviced a

WHIRLPOOL DRYER

Model WED6605MW0

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/14/2025

"Found noise coming from idler. Quoted customer for repair, customer approved. Disassembled dryer, installed new dryer kit. Rollers, idler, and belt. Reassembled, tested, dryer operating properly with no unusual noises.; used 1 4392067 (Dryer kit) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/14/2025

"Customer said dryer would not heat and timer wouldnt advance. Tested and found dryer only had 120V incoming power. Cycled breaker, now have 240V to dryer. Tested, heating properly and timer advancing correctly"

We serviced a

WHIRLPOOL DRYER FL

Model WED5100HW2

Near Fort Mill, South Carolina 29707

Mitch H.

Job Details: 10/14/2025

"Tested and found heating element open. Quoted customer for repair, customer approved. Disassembled, removed and replaced element. Reassembled, tested, dryer now heating and cycling properly. Collected for repair on ck# 3046; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS3

Near East Longmeadow, Massachusetts 01028

Chris B.

Job Details: 10/14/2025

Customer showed proof of purchase and found dishwasher dispenser not functioning properly. Replaced with TS# W11412300. Unit working properly. Ran diagnostic and no error codes present.; used 1 W11412300 (DISPENSER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ07

Near Litchfield, Connecticut 06778

Jimmy R.

Job Details: 10/14/2025

"Tested unit and found on arrival I could hear unit clicking and buzzing removed rear cover no found compressor kicking off on n overload due to locked up to shake compressor but it is locked. Unit will need new compressor kit, couplings an r600 will order and return when parts are in ; ordrng 1 W11557425 (Compressor kit) and 1 R600a (Bottle) and 2 W11033348 (Coupler)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Matthews, North Carolina 28104

Jonathan J.

Job Details: 10/14/2025

Complaint dishwasher door panel is scratched. I found complaint to be false. Customer thought that the plastic protection saran wrap was part of the door. No scratches underneath the protective saran wrap. No issues with door left panel with customer.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM3

Near Charlotte, North Carolina 28277

Jonathan J.

Job Details: 10/14/2025

Replaced all previously ordered parts tested operations. Dishwasher is draining fine in a normal wash cycle and completed a normal wash cycle with no issues and no water remaining at the end of the cycle. No leaking occurring either.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/14/2025

"Complaint washer wont do anything lid will not unlock. Cannot get laundry out of washer. I found drain harness has broken unit full of water upon arrival preventing washing machine from unlocking lid. I replaced harness as harness was broken at Y connector going off to drain pump. After replacing harness, I tested operations. Everything is now working properly draining properly lose Locking and unlocking properly.; used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

KITCHENAID WINE CELLAR

Model Kuwl214ksb00

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 10/14/2025

Complaint machine making vibrational noise nonstop when compressor is running typically within 5 to 10 minutes of it starting up pulsating noise. I was able to duplicate noise. I found machine is wedged into hole leveling legs on the front are not on the floor unit is being supported by the front grill piece to the floor. I have tried multiple times to lift the machine up even a hair and cannot get it to move at all. Customer is going to contact builder and potentially have flooring removed so that machine can be properly leveled. To prevent vibrational noise from occurring.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near East Hartford, Connecticut 06118

Mike K.

Job Details: 10/14/2025

"Covered by S153EB, verified serial number in range, F3e1 with drain motor constantly running. Replaced control and calibrated. Ran diagnostic cycle fine.; dspstn on spec-tagged invntry: 1 W11608056 CONTROL"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF535SWHZ07

Near South Windsor, Connecticut 06074

Mike K.

Job Details: 10/14/2025

"Unit pulled out on arrival. Replaced compressor and pulled into vacuum, held pressure. Filled with 56g r600a. Compressor/fans running, suction line getting hot and fr section cooling.During removal of compressor torch was dropped due to oil flame shot out through compressor , fell on fire cloth but burnt through and damaged wood floor, photos take and office (Brian) alerted."

We serviced a

MAYTAG WASHER TL

Model MVWC565FW1

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 10/14/2025

Tested washer and found when unit would ramp up to a spin it would start to rock the tub then shake out of control banging the sides of the cabinet. Tested suspension and found tub bouncing around suspension failing. Replaced suspension and recalibrated unit ran a spin cycle and washer is now spinning properly and al operations are working to specs ; used 1 W11130362 (SUSPENSION) from stock

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS04

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 10/14/2025

"Entered diagnostics, ran test 56, no ice maker error codes. Ran test 57, ice maker cycled and returned to home position correctly. Ran valve test 45, can hear valve activate and humming but no water going into ice maker. Tested water dispenser, no issues. Ordering valve and fill tube heater and permagum. Advised customer that office will call to schedule when parts arrive.Called tech line spoke to Steve case# 21235978. He advised also wrapping perma gum around fill tube where it enters ice compartment.; ordrng 1 W11087201 (Heater) and 1 W11482383 (Valve) and 1 212643 (Permagum)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF332PAMS1

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 10/14/2025

Customer complained unit making loud noise. Coming from sump. Replaced sump from ts. Used motor off ts W11613479. Ran unit no leaks. Verified proper operation. ; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT311FZDW06

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 10/13/2025

"Techline case#21206750. Concern is large gap between ff lower bins and glass shelf, (took pics) inspected and found roughly 1 inch gap between ff lower bins and glass. Whirlpool sent customer new bins and same issue, gap still there. Spoke with whirlpool techline and sent pics, and documented issue. Will order ff shelf glass to see if that solves issue. Returning tech, drop glass off on front porch so customer wont have to take more time off to meet.; ordrng 1 W11736734 (Glass shelf)"

We serviced a

WHIRLPOOL WASHER TL

Model MVW6200KW2

Near East Granby, Connecticut 06026

Gary V.

Job Details: 10/13/2025

"Inspected and found belt squealing and actuator not shifting, replaced with new actuator and belt and cycled tested fine.; used 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model Ffid2426td2a

Near Westfield, Massachusetts 01085

Mike K.

Job Details: 10/13/2025

"Unit is stopping intermittently, says start light is blinking and can start again. Thinks it sounds different. Eventually gets it to run full cycle. Ran test cycle. Drained, filled, wash motor running. Spray arm hitting lower rack, wasnt fully seated. Seated and running smoothly.. verified spray arm movement. Moved door without opening and unit wouldnt stop. All buttons working. Ran through first drain/refill and let continue. Operation fine while running. Not failing in testing. Explained logically it could be door latch, touch panel, control and with description would assume latch. Saved quote. Collected for service call."

We serviced a

MAYTAG WASHER TL

Model MVW6500MBK0

Near Vernon, Connecticut 06066

Gary V.

Job Details: 10/13/2025

"Inspected and found drain hose with a crack in it and drive belt squealing, will order parts and call for return date.; ordrng 1 W11244231 (Drain hose) and 1 WPW10006384 (Drive belt)"

We serviced a

MAYTAG WASHER TL

Model MVWC565FW2

Near Springfield, Massachusetts 01151

Chris B.

Job Details: 10/13/2025

Complaint that the washer is making a banging noise like before. Tighten hub and clutch and ran a quick cycle with towels and showed customer washer in working order. Mentioned to the customer to keep and eye on the load size and balance. Unit working normal.

We serviced a

WHIRLPOOL WASHER FL

Model WFW5605MW0

Near Longmeadow, Massachusetts 01106

Chris B.

Job Details: 10/13/2025

Replaced part and ran diagnostic cycle twice and all working normal.

We serviced a

WHIRLPOOL WASHER TL

Model CAE2795FQ2

Near Enfield, Connecticut 06082

Mike K.

Job Details: 10/13/2025

"3 month labor, 24 month part warranty. Unplugged on arrival, plugged in and went into drain for a minute and then went into normal operation. F2e3, f5e1 errors in history, mcu/ui mismatch ( ui/control are one unit on the is model), lid lock fault (operated fine in testing). Ran diagnostic cycle fine. Ran normal cycle through sense and into agitate fine, cancelled and drained fine.Ran calibration and diagnostic cycle again and completed fine. quoted for labor of replacing control.; ordrng 1 W11777413 (Control)"

We serviced a

ROPER REFRIGERATOR FDB

Model RT18DKXHW00

Near Enfield, Connecticut 06082

Mike K.

Job Details: 10/13/2025

"Unit is leaking into ff section, found evap drain clogged. Quoted for labor of clearing drain. Accepted, steamed clear drain and cleared ice build up, draining properly"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6150PW0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 10/13/2025

"Disassembled. Removed and replaced harness and control. Reassembled, ran control calibration and tested washer. Completed calibration and operating properly."

We serviced a

MAYTAG DRYER

Model MEDB850WQ0

Near Grafton, Massachusetts 01560

Glenn

Job Details: 10/13/2025

Installed idler pulley tested all ok no

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT348FMES05

Near Grafton, Massachusetts 01536

Glenn

Job Details: 10/13/2025

Replaced fridge door tested all ok charged customer

We serviced a

WHIRLPOOL WASHER TL

Model WTW4955HW3

Near Millbury, Massachusetts 01527

Glenn

Job Details: 10/13/2025

F3E1 Pressure Sensor Error or Drain Pump Running ContinuouslyS Code: S153EBEective Dates: 2/12/2025 - 12/31/2025Parts and LaborVerified pressure switch failure installed part calibrated washer tested all ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near Auburn, Massachusetts 01501

Glenn

Job Details: 10/13/2025

Installed parts tested all ok

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Auburn, Massachusetts 01501

Glenn

Job Details: 10/13/2025

"Washer stuck in drain again call tech line cleared error code but it returns. Checked pressure switch hose and port on tub all is ok. Per tech line replace control. Case #2121187; ordrng 1 W11513246 (Control), dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR and 1 W11395618 CAPACITOR/INTER COIL"

We serviced a

GE WASHER FL

Model GFW550SSN0WW

Near Oxford, Massachusetts 01540

Glenn

Job Details: 10/13/2025

"Order part drain pump assembly which is leaking. Customer will help remove the dryer upon return. ; ordrng 1 WH11X39237 (Drain pump,assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ00

Near Clover, South Carolina 29710

Mitch H.

Job Details: 10/13/2025

"Pulled refrigerator out. Unplugged, removed and replaced main control. Plugged back in, entered diagnostics. Tested, all fans, now operating properly. Ran compressor test, operating and ramping correctly. Checked inverter, found no error codes. Unit operating properly at this time. Advised customer to allow 24 hours for refrigerator to reach proper temperatures."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near York, South Carolina 29745

Mitch H.

Job Details: 10/13/2025

"Arrived, attempted to remove outer door to access control. Found door had one screw missing and another had bit broken off inside screw by another repair company. Attempted to remove broken bit, could not get it out and could not remove screw without damaging outer door. Ordering outer door and new screws. Checked part availability and scheduled return for 10/20 AM ; ordrng 1 W11461688 (Outer door) and 4 WPW10348409 (Screw)s"

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 10/13/2025

"Disassembled dryer. Removed and replaced drive motor and blower wheel. Reassembled, tested, dryer now operating properly with no unusual noises."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS01

Near Fort Mill, South Carolina 29715

Mitch H.

Job Details: 10/13/2025

Checked and found refrigerator door gaskets split and magnet sticking out. Found freezer door gasket not sealing at bottom. Both allowing warm air infiltration. Ordering all gaskets. Checked part availability and scheduled return for 10/17 PM.; ordrng 2 W10830162 (Gasket)s and 1 W10443320 (Freezer door gasket)

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