Service History 259

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rock Hill, South Carolina 29732

Brandon

Job Details: 01/09/2025

"Complaint unit is not finishing cycle. Gets stuck on drain and will not drain. Found on arrival that harness was shorting out causing unit not to drain. Tried to use truck stock to repair but wrong harness was in package. Harness has an extra connection on it so i could not install it . Please order correct harness for repair.; ordrng 1 W11643701 (Harness), used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Grafton, Massachusetts 01519

Aimee

Job Details: 01/09/2025

Installed inner glass complete

We serviced a

MAYTAG DRYER

Model MED6630HW1

Near Grafton, Massachusetts 01519

Aimee

Job Details: 01/09/2025

"No heat timed dry found the dry full lint and fuse open and heater Also order new tstats also needs tune up.Advised Cust needs to clean vent blocked; rqstng P&A on 1 280148 (Tstat) and 1 WP3387747 (Heater) and 1 W10909685 (Fuse) and 1 4392067 (Tune up kit), states that autho needed"

We serviced a

SAMSUNG DRYER

Model DVE45A6400W/A3

Near Bessemer City, North Carolina 28016

Ryan S.

Job Details: 01/09/2025

Customer complained drum wont spin. Found pulley wheel bad. Replaced from ts. Verified proper operation after installing pulley wheel. ; used 1 DC93-00634A (IDLER PULLEY) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW4

Near Charlotte, North Carolina 28210

Clinton

Job Details: 01/09/2025

Replaced strike from trucks stock stock parts parts ordered was not delivered ; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ3

Near Farmington, Connecticut 06032

Ruben C.

Job Details: 01/09/2025

Checked unit fund unit is leaking at plumbing connection not an issue with unit have informed cust to get this remedied install instruct is now fullfilled damage to flow prior to service took pics

We serviced a

MAYTAG RANGE

Model MES8800PZ1

Near Burlington, Connecticut 06013

Ruben C.

Job Details: 01/09/2025

Checked found cancel and delay start not working on touch panel reset ribbon cable into place and reset breaker unit is cancelling now and all functions on pad working if issue persists order touch panel and control

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Canton, Connecticut 06019

Ruben C.

Job Details: 01/09/2025

Checked unit found ice maker would not turn off with arm replaced ice maker tested operation normal water went in normal; used 1 W10884390 (ICE MAKER) from stock

We serviced a

ELECTROLUX DRYER

Model ELFE7637AW0

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 01/09/2025

Checked unit found belt is broken motor is operating normally ordering belt pulley and rollers putting into p/a; rqstng P&A on 4 5304523152 (Rollers)s and 1 134793511 (Pulley) and 1 134719300 (Belt)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 01/09/2025

Checked unit could not remove unit from space has floor around dishwasher and plate on top to hold unit legs are up all the way cust will need to have unit accessable for us at least 10 inches out cust will call when accessable sending parts back will use on return; O-emld tckt

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 01/09/2025

Replaced parts tested unit in diagnostics tested normal could not test with water unit was completely disconnected if any issues cust will call back

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Simsbury, Connecticut 06070

Mike K.

Job Details: 01/09/2025

"Broken lid. Cs bought lid from whirlpool and wanted us to install. Gave quote for installing lid, they did not know it would be more then $129 trip call. Instructed them how to replace lid and verified hinges were working and unit is operating correctly. Collected service call only"

We serviced a

KITCHENAID RANGE

Model KFED500ESS06

Near Ellington, Connecticut 06029

Gary V.

Job Details: 01/09/2025

"Inspected and found all elements ohmed properly and working properly, main acu not holding temperature properly causing inconsistent heat, will order part and return to replace.; ordrng 1 W11594150 (Main acu)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Ellington, Connecticut 06029

Gary V.

Job Details: 01/09/2025

"Inspected and found main acu drain relay stuck closed and faulting on pressure system, checked air hose and dome and tested fine, will order part and return.; ordrng 1 W11626074 (Main acu)"

We serviced a

MAYTAG DRYER

Model MEDB725BW0

Near Simsbury, Connecticut 06070

Mike K.

Job Details: 01/09/2025

"Unit turns on , but does not tumble. Found open thermal fuse and bad fan belt.Quoted for parts/labor. Approved. Replaced fuse and unit operation verified on timed dry, heating and tumbling. Set up return for belt replacement. Paid in full via check; ordrng 1 WP8544742 (Blower belt), used 1 WP3390719 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Bloomfield, Connecticut 06002

Mike K.

Job Details: 01/09/2025

"Unit is under 1yr wp warranty per service bench. Complaint of not heating. Found unit heating properly but no air flow coming out of unit, vent was clogged. Cleared and unit functioning properly."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Plainville, Connecticut 06062

Andre

Job Details: 01/09/2025

Ck unit upon arrival and found F8E1 error code remove hose from washer and found no water pressure from building thats supplying cold water line. Maintenance personal is trying to located shut off valve in building for unit. Inform customer once located and there is consistent water unit will operating to manufacturers specs

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Granby, Massachusetts 01033

Jorden

Job Details: 01/09/2025

"Arrived and replaced flickering top LED module, tested fine."

We serviced a

GENERAL ELECTRIC DRYER

Model PTD60EBSR0WS

Near Granby, Massachusetts 01033

Jorden

Job Details: 01/09/2025

"Arrived and installed heating element and harness, tested fine."

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Holyoke, Massachusetts 01040

Jorden

Job Details: 01/09/2025

Arrived and found no error codes and the unit filling without issue. Ran auto test mode and all worked exactly as designed. Customer education on cycle options and loading procedures.Job Cmpltd

We serviced a

GE WASHER

Model GFW650SSN0WW

Near Springfield, Massachusetts 01104

Jorden

Job Details: 01/09/2025

"Arrived and found drain pump receiving 120v but not operating, unit needs new pump. ; ordrng 1 WH11X29539 (Dran pump)"

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near New Britain, Connecticut 06053

Andre

Job Details: 01/09/2025

Ck unit upon arrive and ran diagnostic and found unit would just sense. Ran diagnostic and found F7E4 Error code check and found slider defective. Replace slider with truck stock and calibrate unit and ran cycle and unit is now operating to manufacturers specs ; used 1 W10734521 (Slider) from stock

We serviced a

KITCHENAID COOKTOP

Model KFEG500ESS3

Near New Britain, Connecticut 06053

Andre

Job Details: 01/09/2025

Ck unit upon arrival and install main top and test operation unit operating to specs

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 01/09/2025

"Not dispensing water or making ice. Cs has verified water coming to unit. Can hear valve humming when dispensing water. Water reservoir had frozen, able to thaw and dispenser operation verified. Ran icemaker harvest and fill fine as well. Raised rf temp setting from 37 to 39 to help prevent reoccurring"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Bristol, Connecticut 06010

Andre

Job Details: 01/09/2025

Ran unit and found unit heating properly check vent and found no air flow. Inform customer external vent will need to be clean. Unit is shutting off prematurely due to lack of exhaust air flow

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 01/09/2025

56 g r600 compressor has abnormal noise low charge found ball of ice across f top of freezer evaporator not producing a full frost pattern. Customer has ice trays in the freezer that she has had in the freezer since Thursday and they are just barely frozen. freezer temperature is currently 15? fresh food section temperature is currently 39? temperature set up -3 in the freezer and 33? in fresh food section.; ordrng 1 W11578205 (Compressor) and 1 W11575003 (Valve) and 1 W11578026 (Ff evaporator)

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51ES4ES02

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 01/09/2025

"Complaint of both ovens not heating properly. No faults in memory. Pulled oven out and checked voltage at control and all good, turned bake on both and proper voltage age, found unit was set on Celsius and customer same d it was as only getting to 170.. which is what it 350 is Celsius. Put on Fahrenheit and both ovens preheated to 350 fine.Showed her where instructions are in manual.Collected for service call."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Grafton, Massachusetts 01519

Aimee

Job Details: 01/09/2025

"Installed agitator, hub, Gearcase and new spin basket Calibrated and ran dianostics ; dspstn on spec-tagged invntry: 1 W10528947 HUB"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Bristol, Connecticut 06010

Andre

Job Details: 01/09/2025

Ck unit upon arrival and found unit not draining check and found harness dislodge reconnect and secure harness and drain unit and calibrate unit and unit is now operating to manufacturers specs

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Harwinton, Connecticut 06791

Andre

Job Details: 01/09/2025

Ran cycle on unit and ran diagnostic and found no error code. Ran cycle with load and stayed for quick wash cycle and unit went through full wash found no mechanical at this time

We serviced a

MAYTAG M/W OTR

Model MMMF6030PB00

Near Bristol, Connecticut 06010

Andre

Job Details: 01/09/2025

Ck unit upon arrival with help from Ruben we was able to take down and install microwave parts and test operating and per customer unit is operating now the way it should ; dspstn on spec-tagged invntry: 1 W11256462 DIODE UNIV

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESR

Near Burlington, Connecticut 06013

Andre

Job Details: 01/09/2025

Ck unit upon arrival n arrival and found fresh food evaporator frozen shut with ice building through holes of fresh food cover. Inform customer of situation and solution. And quote to replace panels because once remove old panel with be damage to be able to remove customer declined iced repair

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Longmeadow, Massachusetts 01106

Jorden

Job Details: 01/09/2025

"Arrived and spoke with customer, they indicated the filter hadnt been installed correctly and only days later did they notice. I checked the drain tube and evap drain trough and verified the werent plugged, the defrost happened naturally and found no water migrating out the front and leak isnt perpetually indicating its not a cracked or damaged valve. No cooling issues and full ice production. Contacted tech support and provided photos, he confirmed findings and provided SR # listed below. Advising customer do a manual defrost and soak up all reachable water once thawed, then observe for a few days to ensure ice/water doesnt reaccumulate. SR #7740707179"

We serviced a

MAYTAG M/W OTR

Model MMMF6030PB00

Near Bristol, Connecticut 06010

Ruben C.

Job Details: 01/09/2025

Tech was assigned as a helper; snapped 2 QuickPics

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Windsor, Connecticut 06095

Gary V.

Job Details: 01/09/2025

"Inspected and found modules broken, replaced and cycled, tested fine.; used 1 W11683242 (LED MODULE CHROME (12 LEDS)) from stock"

We serviced a

JENN-AIR OVEN

Model JDRP548HL00

Near Charlotte, North Carolina 28211

Clinton

Job Details: 01/09/2025

Control shorted ordered control for unit. Order both. Control part are coverd under warranty from entitlement page ; ordrng 1 W11317944 (Control) and 1 W11319204 (Control)

We serviced a

JENN-AIR WALL OVEN

Model JJW2830IM01

Near Avon, Connecticut 06001

Mike K.

Job Details: 01/09/2025

"Replaced console assy. Went through initial set up and put both ovens into a bake cycle, both started fine and both preheating properly, both canceled fine"

We serviced a

JENN-AIR MICROWAVE

Model JMC2430LL00

Near Avon, Connecticut 06001

Mike K.

Job Details: 01/09/2025

"Replaced console and unit went into programming fine, tested in microwave and convection heat cycles fine. All functions working with no errors"

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Agawam, Massachusetts 01030

Gary V.

Job Details: 01/09/2025

Installed parts listed and tested fine.; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Wolcott, Connecticut 06716

Jimmy R.

Job Details: 01/09/2025

Installed new controls and lights on inside of unit are now operating normally advised customer that light on the main display for dispensing water and ice will just dim down never shutting off this is so you can see whats selected when unit is in standby this is normal operations. Checked cooling and both sections are cooling and working to specs ; dspstn on spec-tagged invntry: 1 W10843055 CNTRL-ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near East Longmeadow, Massachusetts 01028

Jorden

Job Details: 01/09/2025

"Arrived and found complaint: customer doesnt like the orientation of the doors and how they dont close on their own. Made adjustments and customer satisfied, tested fine."

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Granby, Connecticut 06035

Mike K.

Job Details: 01/09/2025

"Unit is under 1yr wp warranty per service bench. Unit not full and not draining. Found no voltage coming to drain pump. Voltage at control. Replaced harness and verified pump working. Ran normal cycle through agitation, cancelled and drained properly; used 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW2

Near Meriden, Connecticut 06450

Jimmy R.

Job Details: 01/09/2025

"Tested machine and found washer would not complete a wash cycle leaving clothes wet when done and lights flashing, checked errors and found off balance error found clothing all to one side of unit causing it to bang and shut down. Leveled unit so tub is sitting straight advised customer on loading machine with equal weighted items this will keep tub from banging, ran a spin with clothes in washer and showed How to balance. Unit is now operating normally"

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Thompson, Connecticut 06277

Chris B.

Job Details: 01/08/2025

Complaint that the range right back burner is not heating up as before. Burner does cycle but not long enough on the medium setting but on the low setting it barely heats up. Will need infinite switch replaced. Customer mentioned that the oven at times would reach temperature and at times it wont especially on 425*. Found good reading of 1.08k ohm on the temperature sensor to the yellow connector but when plugged on the board and any movement would offset the connection. Giving the F1E5 again. Will put in part for approval. ; rqstng P&A on 1 W10911303 (Infinite Switch) and 1 W11308431 (Control Board)

We serviced a

GE DISHWASHER

Model DDT700SSN4SS

Near Somers, Connecticut 06071

Gary V.

Job Details: 01/08/2025

"Installed new sensor and cycled, tested fine."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS00

Near Suffield, Connecticut 06078

Gary V.

Job Details: 01/08/2025

"Inspected and found sealed system failure, compressor running hot and corrosion on evaporator with probable leak, quoted and she will call if wants repaired."

We serviced a

GE DISHWASHER

Model GDF520PSJ2SS

Near Northampton, Massachusetts 01060

Mike K.

Job Details: 01/08/2025

"Unit is the same with new lock would require control. Verified connectivity of all 3 wires from control to latch. Texted landlord and left message of additional quote and instructed to contact office.Landlord text back, is going ahead with repair. New latch is installed. Collected payment via cc over phone.Call tenant, Robert, on return when on way413-214-2919.; ordrng 1 WD21X24900C (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Amherst, Massachusetts 01002

Mike K.

Job Details: 01/08/2025

Replaced control and u/I. Ran normal and timed cycle and both working fine

We serviced a

WHIIRLPOOL DISHWASHER

Model WDT720PADM2

Near South Hadley, Massachusetts 01075

Mike K.

Job Details: 01/08/2025

"F2e2 error on display, u/I wont respond. Disconnected frost m control and reconnected, u/i is not responding, started normal cycle and working properly.Ran diagnostics.F7e1 error message in history, no heat. Completed diagnostic and heater action verified.Unit door also falls open.Quoted for u/I, control/labor, denied. Collected for service call only"

We serviced a

WHIRLPOOL OVEN

Model WOD52ES4MZ

Near Longmeadow, Massachusetts 01106

Jorden

Job Details: 01/08/2025

"Arrived and installed control, tested fine."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Grafton, Massachusetts 01536

Glenn

Job Details: 01/08/2025

Found possible leak and compressor failure onLy partial frost pattern order parts allow 2 hours ; ordrng 1 W11580057 (Compressor) and 1 W10858105(Process tube) and 1 W11504433 (Coupling to yoda loop) and 1 W11504433 (Coupling to cap tube) and 1 W11357918 (Evaporator) and 1 W11504449 (Coupling to evap cap rube) and 1 W11504449 (Coupling to suction at evap)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Grafton, Massachusetts 01536

Glenn

Job Details: 01/08/2025

Installed motor pump tested all ok no leaks ; dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Coventry, Rhode Island 02816

Lee

Job Details: 01/08/2025

"Customer states unit leaks, gives 8-4 errorConfirmed complaint, found leak coming from dispenser, also noticed console is peeling up and needs replacement as well, ordering both parts needed.Friday 17th am return; ordrng 1 W11460908 (Console) and 1 W11412300 (Dispenser), dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Warwick, Rhode Island 02889

Lee

Job Details: 01/08/2025

"Customer states unit will not start cycykeConfirmed complaint, found lid latch faulty, replaced tested okay, unable to fully test unit at this time thoug, customer has unit uninstalled with a new washer installed in its normal spot, informed customer I can not re install washer."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRB09

Near Warwick, Rhode Island 02888

Lee

Job Details: 01/08/2025

"Customer states unit not cooling properlyConfirmed complaint, evaporator covered in ice, removed all ice tested heating element is okay, found no voltage coming to heater, need to replace control.Friday 17th am return; ordrng 1 W11546609 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJW00

Near East Providence, Rhode Island 02915

Lee

Job Details: 01/08/2025

"Installed compressor , pressurized with nitrogen found no leaks, tested okay; dspstn on spec-tagged invntry: 1 W11506635 COUPLER 6 NF MS SV PROCES"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS22ECMS00

Near Cranston, Rhode Island 02920

Lee

Job Details: 01/08/2025

"Customer states unit not making ice, confirmed complaint, found icemaker faulty, repalced off truck, tested okay; used 1 W10884390 (ICE MAKER) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Worcester, Massachusetts 01603

Glenn

Job Details: 01/08/2025

NO SERVICE FEE DUE purchase date 11/23/24 file # 7740610342 Tested found gas leak at the safety valve & regulator soap bubbles did not reveal the leak although I could hear the leak replaced both parts. Safety development regulator tested all OK no sound of leak. No leak from soap bubbles both the surface burners and the oven work perfectly job complete

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Waterbury, Connecticut 06704

Jimmy R.

Job Details: 01/08/2025

"Ran washer and found door locked and unit would not complete a spin leaving clothes wet, tested drain pump and found pump running but no water coming out of drain. Removed drain pump and found screen blocked and pump impeller binding on lint, removed blockage and ran a test cycle found unit now draining out and working to specs. Wile spinning found unit shaking due to leveling legs not locked and in place leveled unit and locked legs to stay, all operations now working properly"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Pawtucket, Rhode Island 02860

Lee

Job Details: 01/08/2025

"Customer states cycle will not startCustomer was unsure on how to properly start cycle, she was holding start button for three seconds, went over it with customer, press start once to wake unit up, start once more to begin the cycle. Unit works properly."

We serviced a

WHIIRLPOOL WASHER

Model WTW4816FW3

Near Wolcott, Connecticut 06716

Andre

Job Details: 01/08/2025

Ck unit upon arrival and found noise that customer is taking about is coming from actuator shifting. Normal operation show and instruct customer unit is operating to specs

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Wolcott, Connecticut 06716

Andre

Job Details: 01/08/2025

"F2E3,F6E3F6E2Found all error code in diagnostic which prompt a communications error ran remove panels and found burnt mark on user interface and quote customer for UI replacement. Customer declined repair estimate and will think over repair and contact office if they wish to continue"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Southington, Connecticut 06489

Andre

Job Details: 01/08/2025

Ck unit upon arrival and ran unit with out garments and found no noise when running empty add a few towels and squeaking noise comes on during spin cycle order parts to complete repair ; ordrng 1 W11283592 (Drive motor) and 1 W11239857 (Belt) and 1 W10721967 (Clutch kit)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near New Britain, Connecticut 06053

Andre

Job Details: 01/08/2025

Ck unit upon arrival and have customer add garments to unit to wash and monitor unit thru a full wash and customer was present with me the whole time . every single garments was spin out with no issue. Found no failure unit is operating to manufacturers specs

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near New Britain, Connecticut 06051

Andre

Job Details: 01/08/2025

Ck unit upon arrival per customer unit will fill and dont wash. Ran unit with clothes and unit fill and wash. Also inform customer over loading unit can cause unit to bang around. If rearranging clothes doesnt help customer would need to remove some of the clothes overload will cause unit to bang around

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SR/AA

Near Longmeadow, Massachusetts 01106

Jorden

Job Details: 01/08/2025

"Arrived and could not find source of leak, tried to contact Samsung tech support but they will not speak to me without a proper account number, verified with office we have none. Advising customer to contact contract company and request a Samsung warranty authorized servicer. ; rqstng P&A on 1 DA82-0267A (Y-clips) and 1 DA81-05595A (Silicone) and 1 DA97-15217D (Ice maker) and 1 DA97-12540G (Auger) and 1 DA92-01199G (PCB) and 1 DA97-14474C (Ice bin)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Middlebury, Connecticut 06762

Jimmy R.

Job Details: 01/08/2025

"Checked over unit and found upper rack falling down not allowing wash arms to spin and wash, found adjusters wheels broken off and rack not holding. Replaced adjuster with new kit ran unit and all operations are now working to specs ; used 1 W10712395 (ADJUSTER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near Avon, Connecticut 06001

Ruben C.

Job Details: 01/08/2025

Replaced sump assy and control tested operation normal but found unit is missing clip that hold hose to motor in place have informed cust unit should not be used until piece is installed ran diagnostics normal; ordrng 1 W11596052 (Clip)

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Simsbury, Connecticut 06070

Ruben C.

Job Details: 01/08/2025

Replaced harness control and drain pump unit had clip installed from factory for harness ran diagnostics normal washing draining and spinning normal

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Simsbury, Connecticut 06092

Ruben C.

Job Details: 01/08/2025

Checked unit found unit leak from front of door when using. Steam door is further out at bottom tried to teak door still leaking ordering front panel. Door panels and seal; ordrng 1 W10861521 (Seal) and 1 WPW10463967 (Inner door) and 1 W10861224 (Front door) and 1 W10806345 (Panel) and 1 Wpy055980 (Hi temp ad)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB1

Near Canton, Connecticut 06019

Ruben C.

Job Details: 01/08/2025

Checked unit found harness on control not making proper connection reinstalled tested operation normal washing normal draining

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Grafton, Massachusetts 01560

Aimee

Job Details: 01/08/2025

"Call is warranty took photo and have paper work lurched in 4/24F5e1. Lid latch F7e6. Motor faultsRan dianostics found not agitating and spinning Found the cam not shifting or going up and down also was chewed up. The acuator wasnt shifting into agitation Replaced with truck stock .. plugged in and the drain pump clicking not pumping unplugged voltage there .When to test found drain pump wont shut off Ordering control and drain pump tagged at shop.; ordrng 1 W11447258 (Control) and 1 WPW10482836 (Latch), dspstn on spec-tagged invntry: 1 WPW10276397 DRAIN PUMP"

We serviced a

MAYTAG RANGE

Model MGR8800FZ0

Near Mooresville, North Carolina 28115

Johnny

Job Details: 01/08/2025

"Cx stated she wiped down her stove and then the top burners wouldnt light. Cx stated none of the burners worked, attempted to confirm complaint. All burners lit on the very first attempt and every attempt afterwards. Cx witnessed. Could not reproduce issue or confirm complaint. Unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mooresville, North Carolina 28115

Johnny

Job Details: 01/08/2025

Removed old compressor and dryer filter. Installed new part. Pressurized system with 250 psi nitrogen no leaks. Charged system with 4.9oz of 134a. Informed cx it will take 48-72 hours for regulation of temperature.

We serviced a

KITCHENAID WALL OVEN

Model KODE900HBS00

Near Huntersville, North Carolina 28078

Johnny

Job Details: 01/08/2025

Installed new parts. Selected correct program based on model number. Tested bake and broil on both oven. Unit working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Huntersville, North Carolina 28078

Johnny

Job Details: 01/08/2025

"Loose spring. Reinserted hook, unit working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Huntersville, North Carolina 28078

Johnny

Job Details: 01/08/2025

"Installed new door gasket, unit working as design"

We serviced a

JENN-AIR RANGE

Model JES9800AAW

Near Concord, North Carolina 28027

Johnny

Job Details: 01/08/2025

"Front left burner not working, will need new element and new switch and 2nd man. Cx paid in full'; ordrng 1 W10823711 (Front left element) and 1 W11120791 (Switch)"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near York, South Carolina 29745

Brandon

Job Details: 01/08/2025

Complaint unit not heating. Found on arrival that neutral wire did not have a proper connection because screw is stripped in terminal block. Also measured voltage coming into unit but volt meter wasnt working properly at the time due to cold and low batteries. Flipped breaker on and off but didnt seem to have proper voltage coming in. Could not tell for sure will check again when I install terminal block.; ordrng 1 WP3397659 (Terminal block) and 1 WP3397659 (Terminal wires)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Holden, Massachusetts 01520

Glenn

Job Details: 01/08/2025

Confirmed error code tested only half the control panel responds. Replaced the user interface tested all ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Windsor Locks, Connecticut 06096

Gary V.

Job Details: 01/08/2025

"Arrived and customer needed to reschedule, rescheduled for next Thursday am slot is what she needs.; schdld next appmnt for 1/16 THU AM"

We serviced a

WHIRLPOOL WASHER

Model WDT730HAMZ0

Near Mint Hill, North Carolina 28227

Caleb

Job Details: 01/08/2025

Confirmed F2E1 error. Replaced pre ID control. Customer states that start button will not function properly. Control has mechanical buttons that connect to ui. Replaced control and ran diagnostics with no issues. Unit checks fine at this time. Safety SR#7740629814

We serviced a

MAYTAG DRYER

Model MEDC215EW

Near Charlotte, North Carolina 28262

Clinton

Job Details: 01/08/2025

Unit had a blown thermal fuse replaced with truck stock ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL VENT HOOD

Model JXW8536HS2

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 01/08/2025

"Customer complaint , JennAir Rattling. In further diagnosing I found the motor blade is cracked and rubbing. Need to order and replace. Also light socket is hanging down. Will order lights as well.; ordrng 1 W11106377 (Motor) and 1 W11744508 (Lights)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC1

Near Fort Mill, South Carolina 29707

Jonathan J.

Job Details: 01/08/2025

"Customer complained washer moves around to much . Ran full diagnostics and no errors found. Washer fills ,washes ,drains and spins as designed. Also ran a drain and spin with no issues. Verified all proper operation."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 01/08/2025

Customer complaint not getting enough water to wash water flow all of the time. Ran diagnostics and found f4E3 motor error. And f7e1 ; used 1 W11613479 (MOTOR/SUMP) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Cherryville, North Carolina 28021

Ryan S.

Job Details: 01/08/2025

Customer complaint unit leaking and drain line clogged again. Talk to Randy Randy help me find service pointer service pointer SR code for part only collected labor water through system verified no leaks. Service pointer. W10632338E - code- S38253 . Customer paid via Check 5013; used 1 W10619951 (DRAIN KIT(SP W10632338E)) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 01/08/2025

Customer complaining of rattling noise replace slider ran unit. No noise present verified proper operation.; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS11

Near Charlotte, North Carolina 28262

Clinton

Job Details: 01/08/2025

Model and serial doesnt match cant service

We serviced a

WHIRLPOOL WASHER

Model WRT348FMES05

Near Charlotte, North Carolina 28262

Clinton

Job Details: 01/08/2025

Unit model and serial do not match. Cant service

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Charlotte, North Carolina 28227

Caleb

Job Details: 01/08/2025

Replaced control and moisture harness. Unit test fine.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM05

Near Charlotte, North Carolina 28215

Caleb

Job Details: 01/08/2025

"Bailer arm stuck halfway, attempted to test icemaker but gears seized. No ice maker in parts list, ordering service install kit. Comes with icemaker.; ordrng 1 W11729596 (Ice maker kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Charlotte, North Carolina 28202

Caleb

Job Details: 01/08/2025

There was blue tape holding part of the ui down. I removed the blue tape and uncover a dent. Took pics. Customer needs a new door. Advised customer to contact office when part arrives. Also informed her to completely remove all packaging.; O-emld tckt

We serviced a

WHIRLPOOL OVEN

Model WOES5930LZ00

Near Charlotte, North Carolina 28211

Caleb

Job Details: 01/08/2025

"Confirmed broil element blown. Took pic, bake element was ordered. Ordering broil element. No eta available. Office to call when part arrives.; ordrng 1 W11617232 (Broil)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Matthews, North Carolina 28105

Caleb

Job Details: 01/08/2025

Faulty press switch on control. Replaced control and unit tests fine.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Charlotte, North Carolina 28277

Caleb

Job Details: 01/08/2025

Replaced element. Unit tests fine. Element defective took pic.; used 1 WP3387747 (Element) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 01/08/2025

"Checked and found dishwasher very unlevel. Adjusted feet and leveled dishwasher. Removed and replaced gasket. Tested, dishwasher operating properly and no leaks."

We serviced a

KITCHENAID OVEN

Model KOEC530PSS00

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 01/08/2025

"Checked and confirmed error. Could not clear error. Cycled breaker, no change. No response from console. Neither microwave or oven work. Ordering console and controls. Advised customer that office will call to schedule when parts arrive ; ordrng 1 W11665787 (Console) and 1 W11325786 (Appliance manager) and 1 W11448962 (Control)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 01/08/2025

"Tested and confirmed error codes. Tested and microwave not heating. Pulled oven from wall, disassembled. Removed and replaced inverter and magnetron. Reassembled and put back in wall. Tested, microwave heating and operating properly."

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Charlotte, North Carolina 28278

Mitch H.

Job Details: 01/08/2025

"Checked and found loud squealing noise coming from idler. Disassembled dryer, installed service kit. Reassembled, tested. Now operating properly and quietly.; used 1 4392067 (Dryer repair kit) from stock"

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