We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Waterbury, Connecticut 06705
Jimmy R.
Job Details:
02/24/2025
"Ran unit and found machine would fill with water but never wash, ran diagnostics for errors and 4-3 wash motor faulty was saved. Tested voltage to motor and 120v present and motor just buzzing wash motor is faulty. Replaced sump&motor ran a cycle and unit is now working to specs ; used 1 W11025157 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Bristol, Connecticut 06010
Andre
Job Details:
02/24/2025
Ck unit upon arrival and per customer unit had no water going in to unit. Ran diagnostic on unit and found F6E2. Ran unit while check for AC Volt at inlet valve and found 121VAC at connection. Install inlet valve from truck stock and ran unit and unit is now producing water and operating to manufacturers specs ; used 1 W11175771 (Valve) from stock
We serviced a
AMANA WASHER TL
Model NTW4516FW4
Near Bristol, Connecticut 06010
Andre
Job Details:
02/24/2025
"Ck unit upon arrival and found extreme large Dent on front right of unit which is causing unit to bang around when washing. Inform customer because he purchase unit with damage unit is sold as is, and due to non manufacturer defects he would need to return to the place of purchase"
We serviced a
SAMSUNG DRYER
Model dv42h5000wa3
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
02/24/2025
"Unit not heating, found Open element. Quoted for heater/labor. Accepted. Replaced and tested fine on timed dry.; used 1 DC97-14486A (ELEMENT) from stock"
We serviced a
MAYTAG WASHER TL
Model MVWP576KW1
Near Grafton, Massachusetts 01560
Glenn
Job Details:
02/24/2025
Found motor error code tested motor at control the motor winding should be 3.5-6 its 7.3 also found a lid lock error code during testing the actuator was making a buzzing noise. Order parts ; ordrng 1 W11222082 (Motor) and 1 WPW10482836 (Lid switch) and 1 W11212745 (Actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM06
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
02/22/2025
"Found hinge warped. Replaced hinge, unit now even and sealing properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
02/22/2025
Customers complained sliding drawer wont stay shut slides open when unit opens. Unit was not level. Raised front of unit. Solved issue. Verified proper operation.
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHV08
Near Denver, North Carolina 28037
Ryan S.
Job Details:
02/22/2025
"Customer complained unit trips breaker after running for awhile. Made ice once it ran so long.ran service diagnostics and no errors detected ,all functions working and breajsr didnt trip during any test. Let unit run on normal operation. Compressor started several times pulling 8amps. Put power draw meter on unit and steady 123v . Informed customer unit working as designed while in site . Will need to reschedule to call techline , techline not open on Saturday, scheduled return call with customer. ; schdld next appmnt for 2/27 THU AM"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Chicopee, Massachusetts 01020
Jorden
Job Details:
02/22/2025
Arrived and found no error codes and wash motor running but only at half capacity. Replaced sump pump and tested fine.
We serviced a
WHIRLPOOL WASHER FL
Model WFW4720RW0
Near Springfield, Massachusetts 01109
Jorden
Job Details:
02/22/2025
"Arrived and found unit stacked in a closet, customer now knows to have dryer uninstalled and washer serviceable before future visits. Found error codes F8E1 (no fill/long fill) and F3E7 (wash temp issue) stored in system, cleared codes. Found hot water being supplied but no cold water coming through. Ordering cold valve. ; ordrng 1 W11688995 (Cold fill valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Springfield, Massachusetts 01108
Jorden
Job Details:
02/22/2025
"Arrived and could not replicate complaint. Ran auto test mode and quick cycle, no leaking."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Denver, North Carolina 28037
Ryan S.
Job Details:
02/22/2025
Returned to install new control board and harness to drain pump installed parts. ran diagnostics and service mode verified all functions working including drain pump. Did not test unit because customer had issue with drain line. They are going to hook it up tomorrow. Verified unit working as designed by service tests.
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF767SDHZ04
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
02/22/2025
"Returned to install new ui. Ran water fill, harvest avd error code check. All passed. Verified proper operation."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
02/22/2025
"Found debris stuck in drum slide on front. Removed debris, unit running as designed. Verified proper operation."
We serviced a
AMANA WASHER TL
Model NTW4519JW2
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
02/22/2025
Customer complain unit would not work for duty in unit started draining automatically would not stop draining found good water pressure to unit. No debris in valve filters drain pump does work pressure hose is intact and hooked up correctly ordering new control board due to pressure system issue inform customer Office will call when park comes in.; ordrng 1 W11607637 (Control board)
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KSSC48FTS04
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
02/22/2025
"Customer complained unit stopped cooling will cool a little bit and then stop cooling again. Upon arrival found freezer was 10? and refrigerator was 50 tried to start compressor in service mode. Compressor would not start getting power to inverter board and compressor but compressor kicking out. ordering new inverter board, compressor and filter drier. 2xtimeframe. Informed customer office will call when parts come in. ; ordrng 1 W10841139 (Compressor) and 1 WPW10143759 (Filter drier) and 1 W10629033 (Inverter board) and 1 WP978025 (Service valve) and 1 2xtimeframe (2xtimeframe), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Springfield, Massachusetts 01105
Jorden
Job Details:
02/22/2025
"Arrived and found inner element open, replaced and tested fine."
We serviced a
MAYTAG WASHER TL
Model MVW7232HW1
Near Springfield, Massachusetts 01104
Jorden
Job Details:
02/22/2025
"Arrived and found error codes F6E3 (communication error between boards), F0E7 (load detected when running the clean washer cycle), F9E1 (long drain) and F0E3 (overload), stored in system, cleared codes. Found control is not responding as it should to commands and drain pump is both leaking and not draining properly, ordering ACU & drain pump. ; rqstng P&A on 1 W11396717 (Drain pump) and 1 W11624943 (ACU)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Chicopee, Massachusetts 01022
Jorden
Job Details:
02/22/2025
"Arrived and found chipped paint/coating and rusting on the bulkhead, a major part of the appliance no signs of customer abuse ; ordrng 1 72017 (touchup wht)"
We serviced a
AMANA WASHER
Model NTW4705EW0
Near Springfield, Massachusetts 01151
Jorden
Job Details:
02/22/2025
"Arrived and found error codes F7E6 (motor fault) and F7E5 (shifter fault) stored in system, cleared codes. Replaced shifter and tested fine. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near Somers, Connecticut 06071
Jorden
Job Details:
02/22/2025
"Arrived and found a winding open on the compressor indicating we need a new compressor. I also found inconsistent voltages coming off of control to compressor (120v, 168v, 98v etc) and the 3 blink error code on the control returned every time I reset the board which indicates a failing control board. Unit needs both a PCB & compressor. Customer claims sealed system is under warranty, advised customer we to reach out to warranty holder and get the compressor replaced. Customer is undecided."
We serviced a
WHIRLPOOL WASHER TL
Model WTW7500GW0
Near Enfield, Connecticut 06082
Jorden
Job Details:
02/22/2025
"Arrived and found error codes F3E2 (inlet water temp fault), F0E3 (overload), F8E1 (long fill), F2E1 (stuck key) stored in system, cleared codes. Replaced valve assembly and tested fine."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Manchester, Connecticut 06040
Andre
Job Details:
02/21/2025
Ck unit upon arrival and found no operation install main control upon and calibrate control unit and unit is now operating to manufacturers specs
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Manchester, Connecticut 06042
Andre
Job Details:
02/21/2025
Ck unit upon arrival and found F8E4 error code water in float. Clean drain tray of all water and ran test and unit wash and call for water multiple time and drain and found no leaks are drips coming from unit. Inform customer to be mindful of placement of dishes
We serviced a
KITCHENAID MW/WALL OVEN COM
Model KMBP100ESS21
Near Glastonbury, Connecticut 06033
Andre
Job Details:
02/21/2025
Ck unit upon arrival and install stainless door with control and name plate . Found that unit not install correctly. Bottom of unit sticks out a lot due to no support in rear end of bracket. So when unit is push into sleeve rear end of unit would drop downwards which result in bottom to tilt out. Install all parts and test operation also took picture of install unit operating to specs
We serviced a
KITCHENAID VENT HOOD
Model KVUB600DSS5
Near Glastonbury, Connecticut 06033
Andre
Job Details:
02/21/2025
Sr#7741004878Ck unit upon arrival Per customer unit is damage. Take pictures of unit and contact TechLine and inform TechLine and send pictures of damage. Customer stated he did not open box to look at unit because cabinet did not arrive as yet. Customer claim that unit was damage out of box. Per whirlpool have customer contact selling dealer unit is over 30Days Old
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC704FBS05
Near Cromwell, Connecticut 06416
Andre
Job Details:
02/21/2025
Ck unit upon arrival and per customers unit has not frosted up sense recent repair when parts was order. Customer is on the fence with replacement of parts unsure if issue will happens again. Customer will hold on to parts. Unit is operating as design by manufacturers
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Holden, Massachusetts 01520
Glenn
Job Details:
02/21/2025
Complaint didnt spin out clothes. Found F0E9 error which is an out of balance load code. Instructed customer on proper loading 1/2 to 3/4 loads and only use 1-2 tablespoons of soap never more. Tested washer in auto test all tested ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Worcester, Massachusetts 01602
Glenn
Job Details:
02/21/2025
Installed fresh food upper LED tested all OK
We serviced a
MAYTAG WASHER TL
Model mvw5430mw0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
02/21/2025
"Installed new inlet valve and cycled thru diagnostic test, tested fine."
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS08
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
02/21/2025
"Inspected and found unit was installed by customer. could not replicate any abnormal noises, however the unit is installed unlevel and not resting on wall plate properly, due to improper installation, which may be causing inconsistent noises, and advised customer. All functions test normal at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Vernon, Connecticut 06066
Gary V.
Job Details:
02/21/2025
"Inspected and found pulley shield came loose and adjusted and tightened, cycled and tested fine."
We serviced a
WHIRLPOOL WASHER FL
Model WFW5720RR0
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
02/21/2025
"Checked over machine and found unit had been leaking water on dispenser side when customer would run wash cycles this would not happen all the time. Checked over unit for leaking and door bellow is good dispenser filling and draining normally, checked fill hoses and found water stains on cold water side, found cold water connection dripping water randomly after it would fill then it would stop, tightened up line and it stopped leaking advised customer on fill line and it should be replaced with new they will get a new one. Washer is operating to specs"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
02/21/2025
"Broke out Washplate, collar/spline seized to shaft, hammered and chiseled, but will not come free and is risking damage to gear case assy if not already damaged. Was able to break off hub and get shaft through tub assy. Ordering basket, gear case assy, cam, belt. Will use actuator/ hub on return(returned to office). Wash plate used during visit. Correct orientation of gear case is motor to area front of unit. Cs to examine basket when arrives and call office to schedule install ; ordrng 1 W10752719 (Basket) and 1 W11454734 (Gearcase assy) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
02/21/2025
Replaced filter assy and unit testing fine
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Holyoke, Massachusetts 01040
Mike K.
Job Details:
02/21/2025
"Unit is under 1yr wp warranty. Getting f9e1 and not draining. Cs had vacuumed water out. Ran cycle and not draining at disposal, no knockout in unit. Attempted to pull out, hard wired and electric too short to pull unit out fully, too short to access drains n pump. Before disconnecting at terminal vacuumed from draining hose at disposal, once cleared ran unit and this time drained fine, (nothing but n vac to show what was clogging it)ran several more times cancelling after fill and drained fine. Reinstalled and ran again before cs and showed him unit now draining. Any further issue order drain, or too make sure , order sump assy. Would make a 2x call for pulling unit and repair if return needed."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Westfield, Massachusetts 01085
Mike K.
Job Details:
02/21/2025
"Replaced motor/blower and dryer kit installed. Unit is running as smooth as normal, nothing in particular looked damaged, but could have been a bent shaft."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
02/21/2025
"Unit is under 1yr wp warranty per service bench. Different complaint/failure then original visit, which was the rear seal being off. Complaint of intermittent grinding, no debris under/around supports or pulley, felt seal is good , glide good in front, could not replicate noise. Right support does have a groove forming in it. Replaced supports/pulley/belt. Glue was all wiped during previous repair and no signs of build up on tub, which would thump, not grind. motor/blower spinning fine and smoothly. If further issue. Replace tub assy as rest all looks good.One of the support rollers in kit came with chunk out of it, took same support out of a different kit and sending that one back to office (067) with bad support in it.Let unit run for 10 min with no issue.; used 1 4392065 (DRYER REPAIR KIT), and 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5057LW0
Near Northampton, Massachusetts 01060
Mike K.
Job Details:
02/21/2025
"Complaint of leaking, ran cycle and found standing drain pipe as source"
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS2
Near Waterbury, Connecticut 06708
Jimmy R.
Job Details:
02/21/2025
"Ran unit threw a diagnostics cycle and found unit would not fill with water, tested voltage to water valve and 120v is present shut off water and checked to make sure unit was getting water and it is but not coming threw a water psi saver that was installed on unit it is blocked. Connected water properly and unit is now filling and working normally. Advised customer water is very hard and full of calcium they may want to check or add a filter to the line filling the unit this will help with filter changing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS05
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
02/21/2025
Installed all new controls and reset temps checked for errors and unit is now clear and operating to factory specs
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Middletown, Connecticut 06457
Jimmy R.
Job Details:
02/21/2025
"Ran washer and found unit would come on then error out long drain, checked drain pump and found clue wire going into harness broken, replaced harness and clip ran a wash and spin testing operations and unit is now working to specs ; used 1 W11643701 (HARNESS LOWER inv#61977535), and 1 w11755726 (CLIP) from stock"
We serviced a
MAYTAG WASHER TL
Model MVW5430MW0
Near Middletown, Connecticut 06457
Jimmy R.
Job Details:
02/21/2025
"Tested unit and found washer would start then error out long drain, checked drain pump and found both wires broken off of harness and another gray wire broken in harness. Fixed wires for now so customer can use unit will order and replace harness with clip. Wile testing also found water valve buzzing very loudly valve is sticking will replace. All parts tentative p/a ; ordrng 1 W11643701 (Harness) and 1 W11284522 (Clip) and 1 W11513255 (Valve)"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HZ09
Near Fort Mill, South Carolina 29715
Caleb
Job Details:
02/21/2025
Confirmed on arrival that unit was not heating. After cycling the power unit started heating. Customer states that they have done that multiple times and it will heat but stop after a few uses and will have to cycle power again. When unit is running there is a slight buzzing noise from control. Diode looks fine.; ordrng 1 W11552018 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, North Carolina 28262
Johnny
Job Details:
02/21/2025
"Installed part, ran calibration cycle. Ran service cycle, works as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Warwick, Rhode Island 02889
Lee
Job Details:
02/21/2025
"Customer states unit came with broiler liner and broiler door chipped, confirmed issue, need to replace broiler door liner, will touch up liner with black touch up paint, unit is a dark blue , contacted techline there is no touch up paint that matches perfectly, customer is okay with using the black.7741000585; ordrng 1 8212471 (paint) and 1 W10446851 (liner-door) and 1 W10803163 (touch-up)"
We serviced a
WHIRLPOOL WALL OVEN ELECT
Model WOD51EC0HS20
Near Indian Land, South Carolina 29707
Brandon
Job Details:
02/21/2025
Wrong ui was ordered. Also when I tried installing the new ui I found that customer may have an intermittent power issue. Voltage kept going in and out on unit cutting ui on and off. Ui is damaged from power issue. Please order correct ui to make repair. Let customer know when we can return.; ordrng 1 W11600355 (Ui)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS10
Near Clover, South Carolina 29710
Mitch H.
Job Details:
02/21/2025
"Removed and replaced transformer and diode. Tested on counter, heating and operating properly. Reassembled and reinstalled. Tested again, all operating properly."
We serviced a
WHIRLPOOL WALL OVEN DBL
Model WOS51EC0HS02
Near Clover, South Carolina 29710
Mitch H.
Job Details:
02/21/2025
"Tested and confirmed F8E0 error. Entered diagnostics, ran component activation. Can hear fan motor humming but no airflow. Needs blower fan. Quoted customer for repair. Customer approved. Pulled oven from wall, removed and replaced blower fan assembly. Reinstalled, turned breaker back on, tested. Blower and all other functions now operating properly. Collected full amount on ck#7269"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Clover, South Carolina 29710
Mitch H.
Job Details:
02/21/2025
"Tested and confirmed motor not starting. Entered diagnostics, found F4E3 error. Removed and replaced sump assembly. Tested and checked for leaks. All operating properly with no leaks.; used 1 W11613479 (Sump assembly) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Clover, South Carolina 29710
Mitch H.
Job Details:
02/21/2025
"Removed and replaced ice maker, chute and coupler. Reassembled, tested, ice maker cycled and filled properly and dispenser operating normally."
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS05
Near Charlotte, North Carolina 28278
Mitch H.
Job Details:
02/21/2025
Checked and found flame could not be regulated on 3 of the 5 burners. Jumps from different heights across adjustment. Ordering valves. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 2 W11209791 (Valve (l & r front))s and 1 W10717628 (Valve (r rear))
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
02/21/2025
"Removed and replaced center burner head. Tested, burner now lights correctly and fully."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Unionville, North Carolina 28110
Brandon
Job Details:
02/21/2025
"Complaint unit is not washing.Found on arrival that pump is bad. Ordered pump for repair. ; ordrng 1 W11613480 (Sump), dspstn on spec-tagged invntry: 1 WPW10327249 VALVE"
We serviced a
WHIRLPOOL WASHER FL
Model CHW9150GW1
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
02/21/2025
Replaced all parts and ran diagnostic cycle 3x and unit working normal.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Amherst, Massachusetts 01002
Chris B.
Job Details:
02/21/2025
Complaint that the handle is broken. Found handle hold with wire harness broken. Will order parts for a return visit.; ordrng 1 W11662067 (Pocket) and 1 W11416785 (Panel Stainless Steel)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF7A
Near Warwick, Rhode Island 02889
Lee
Job Details:
02/21/2025
"Customer states unit stopped mid cycle, confirmed issue, found i40 error message, cleaned sensor, still gives error, need to replace sensor ; rqstng P&A on 1 A00055408 (Water pressure sensor)"
We serviced a
KITCHENAID REFRIGERATOR
Model kFIS29PBMS02
Near Denver, North Carolina 28037
Ryan S.
Job Details:
02/21/2025
Returned to install water line. Installed part and no leaks detected. Did not need valve. Verified proper operation . Paid in full in initial call.
We serviced a
JENN-AIR WARMING DRAWER
Model JJD3030IL00
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
02/21/2025
"Unit unoccupied new build, slides on drawer broken bearings fell out. Replaced both sides. Verified proper operation."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8127LW0
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
02/21/2025
"Customer complained water leaking from front left of unit and extremely loud noise when running but unit will run found gear case making extremely loud noise . Slider is worn but noise is from faulty gearcase. ordering new gearcase , slider, and wash plate. Also ordering new tub ring due to leaking (splashing ) water per service pointer W11651001. Informed customer office will call when parts come in. ; ordrng 1 W11590590 (Tub ring) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11510461 (Wash plate)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lincolnton, North Carolina 28092
Ryan S.
Job Details:
02/21/2025
Returned to install new control board. Installed new control board and verified unit now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
02/21/2025
"Customer complained unit will fill but not wash, Inspected and found screws are too long sticking out into dishwasher area, I cant slide unit back in without damaging dishwasher. Informed customer he will need to get screws replaced with shorter screws. Found sump faulty. Unit was still in 1year warranty. Replaced sump from ts. Verified proper operation. Customers called builder to repair issue with screws. Left unit uninstalled from cabinet but operating properly. ; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID WALL OVEN SINGLE
Model KOEC530PSS00
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/21/2025
"Ticket list C1 has the door, couldnt get in contact with Jen to locate door.; schdld next appmnt for 2/24 MON AM"
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Charlotte, North Carolina 28269
Johnny
Job Details:
02/21/2025
Scratched door. ; ordrng 1 W10861224 (Front door panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Charlotte, North Carolina 28262
Johnny
Job Details:
02/21/2025
Inefficient compressor. ; ordrng 1 WPW10143759 (Dryer filter) and 1 W11209866 (Compressor)
We serviced a
JENNAIR RANGE
Model JGS9900CDS02
Near Charlotte, North Carolina 28226
Caleb
Job Details:
02/21/2025
"Previous igniter was only pulling 1.3 amps, replace with stock, unit now tests fine. ; used 1 12400035 (Igniter) from stock"
We serviced a
JENNAIR FREEZER
Model JBZFL30IGX00
Near Charlotte, North Carolina 28211
Caleb
Job Details:
02/21/2025
"SR#7739558228. Spoke with Techline, when trying to enter diagnostics the it counts down 1.2.3 then does nothing. Tried that many times with no success. Documented with Techline about trim and fill tube freezing. Fully tube checks fine but unable to fund test 66 in diagnostics, unit is under review at this time, replaced icemaker."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5057LW0
Near Charlotte, North Carolina 28212
Caleb
Job Details:
02/21/2025
"Found that I can get he unit to power on and starts, its holding water, receiving proper voltage but when moving power cord around in anyway the unit powers off constantly. Unit needs new control and power cord. ; ordrng 1 W11513246 (Control) and 1 W11513259 (Power cord)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Charlotte, North Carolina 28207
Caleb
Job Details:
02/21/2025
"Unit not receiving proper voltage, took pics of fire damage, advised customer to contact electrician and also have there vents cleaned or replaced. Thermal fuse checks fine."
We serviced a
WHIRLPOOL REFRIGERATOR TM
Model wrt541szdm03
Near Charlotte, North Carolina 28209
Caleb
Job Details:
02/21/2025
Ice maker fill tube out of position causing water to collect and freeze behind evap panel. Corrected by adjusting fill tube. Unit checks fine at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Charlotte, North Carolina 28210
Caleb
Job Details:
02/21/2025
While installing. Hair dryer stopped working. Need to get a replacement before return. Scheduled with customer for return. Left gaskets with customer.; schdld next appmnt for 3/3 MON AM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Charlotte, North Carolina 28214
Clinton
Job Details:
02/21/2025
Tested ice maker fill in test mode from diagnostic. Found unit valve powers up not sending water. Verified the water valve for water fill works ice maker is functional as well. Confirmed water to valve unit has a bad valve. ; ordrng 1 WPW10341320 (Water valve)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Charlotte, North Carolina 28214
Clinton
Job Details:
02/21/2025
Dryer is heating properly. I cycle timer in 3 different locations with heat present at all sections. Used dryer vent test kit it failed the test stop and ran dryer a min each time failed each time Custer will need vents clean collected trip charge
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW6230HW3
Near Charlotte, North Carolina 28214
Clinton
Job Details:
02/21/2025
Noise is not coming from washer noises are coming floor under washer. Sounds like a busted pipe and a water spray under floor.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRW01
Near Charlotte, North Carolina 28207
Clinton
Job Details:
02/21/2025
Drain line clogged. Used steamer to defrost drain cleared clogge unit is now draining to evap pan properly
We serviced a
JENNAIR RANGE
Model JGRP436HL01
Near Charlotte, North Carolina 28208
Clinton
Job Details:
02/21/2025
Called tech support ran through a few test once the ui failed to come during test was told to replace ui and broil burnerSr 7739200737 ; ordrng 1 W11661180 (Broil element) and 1 W11492283 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Charlotte, North Carolina 28208
Clinton
Job Details:
02/21/2025
Heated and formed gaskets to properly to fit frame unit is sealing properly
We serviced a
LG REFRIGERATOR FDB
Model LRFVS3006D
Near Woonsocket, Rhode Island 02895
Aimee
Job Details:
02/21/2025
Arrived at house no answer called customer he said I was at hes old address. Explained he needs to call contract company and verify new addressFor new ticket.. I also called office to verifyCalled Cust explained to call contract company
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Charlotte, North Carolina 28215
Johnny
Job Details:
02/21/2025
"Unit not heating, cracked heating element, replaced it, tested unit. Heat now present. Working as designed.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Mint Hill, North Carolina 28227
Johnny
Job Details:
02/21/2025
"Cx stated unit cuts on by itself. Button non responsive to touch, confirmed complaint. Replaced control board. Ran service cycle, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Mint Hill, North Carolina 28227
Johnny
Job Details:
02/21/2025
"Cx stated load and go not dispensing, went into service mode and activated detergent pump. Load and go dispensed. Initially load and go displayed low detergent. Cx added detergent. Load and go displayed the added detergent. Cx added clothes and started a load and load and go dispensed detergent. Could not confirm complaint. Unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS0
Near Charlotte, North Carolina 28208
Clinton
Job Details:
02/21/2025
Unit is cover is roaches void warranty can not service unit at all
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Charlotte, North Carolina 28277
Clinton
Job Details:
02/21/2025
Installed new compressor. Pulled vacuum for 20 mins verified no leaks. Charged system to 43 grams. Unit build frost pattern pretty quickly. No issues at time of repair .
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Indian Land, South Carolina 29707
Clinton
Job Details:
02/21/2025
Installed new control on unit. Ran a diagnostic cycle ran through no errors or issues unit is fully operational after repair
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW4505MW1
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
02/21/2025
"Replaced wiring, harness and drive belt tested operations new further issues found everything is operating quietly and normally now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY012
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
02/21/2025
"I replaced water filter housing assembly, tested operations no further issues. Found refrigerator today. All operations are working normally unit now dispensing water fine I cycled icemaker. Icemaker is also filling with water and cycling fine"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Indian Land, South Carolina 29707
Jonathan J.
Job Details:
02/21/2025
"Complaint machine has damaged flooring banging violently. F5e2 f0e2 error codes cleared whirlpool file number 7741002384 pedestal page 12 15.5 white. Pedestal has become damaged. Unit needs suspension gasket and control, all replaced at the same time customers flooring all the way across entire room has split and become severely damaged from the machine, vibrating very violently. No wall damage yet. ; ordrng 1 W11322884 (Control) and 1 W11314394 (Springs) and 4 W11316766 (Suspension)s and 1 W11384425 (Gasket)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Fort Mill, South Carolina 29715
Jonathan J.
Job Details:
02/21/2025
"Complaint dryer will not turn on. No lights. Will turn on. Nothing works. I found .7 V AC across black and white wiring. I found 124.3 V across red and white wiring. I found 116.2 V across red and black. I unplugged receptacle power cord from wall receptacle swapped voltages made sure dryer does indeed turn on after swapping voltages and plugging power cord back into wall dryer turns on in air dry mode and functions properly. After unplugging again and wiggling power, cord and swapping everything back normally dryer now has incoming voltage that is proper dryer is heating advised customer fix wall receptacle issue to avoid electrical hazards in house wall. No additional issues found with dryer at this time."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Wolcott, Connecticut 06716
Jimmy R.
Job Details:
02/21/2025
"Checked over unit and found washer would not wash unit would fill up then keep sensing, noticed water leaking from bottom of unit. Found water coming from pressure hose nipple broken off unit will need new tub assembly, advised customer part was a special order and will be shipped to house asked to plz check it and let know if ok ; ordrng 1 W10371566 (Outer tub)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near North Kingstown, Rhode Island 02852
Lee
Job Details:
02/21/2025
"During replacing clutch, screw broke inside gearcase, need to replace gearcase,; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (stator) and 1 W10734521 (slider) and 1 W11260238 (rotor), dspstn on spec-tagged invntry: 1 W10754448 CLUTCH"
We serviced a
WHIRLPOOL RANGE
Model WFES3330RS0
Near North Kingstown, Rhode Island 02852
Lee
Job Details:
02/21/2025
"Customer states unit makes clicking noise throughout cycleConfirmed complaint, found it is normal operation it is just the relay on the control cycling on and off, explained to customer this is a normal function of the unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near South Kingstown, Rhode Island 02879
Lee
Job Details:
02/21/2025
"Incorrect serial number provided on ticket, customer will need to reach out to ext. warranty."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF535SWHZ07
Near Gastonia, North Carolina 28054
Ryan S.
Job Details:
02/21/2025
"Installed new icemaker and valve, pressed button on icemaker and unit cycled avd filled. Verified proper operation ."
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ18
Near Bessemer City, North Carolina 28016
Ryan S.
Job Details:
02/21/2025
"Customer complain, icemaker not working properly. Ran test mode on icemaker, icemaker cycled and tried to fill, but was not getting enough water. Checked water at door dispenser. Water at door dispenser is very slow . pulled unit out. Checked incoming pressure to unit before valve on refrigerator. Found little to low pressure going to unit . informed customer She will need to call a plumber to fix issue.."
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSF705HPS00
Near Monroe, North Carolina 28110
Brandon
Job Details:
02/21/2025
Complaint unit is not dispensing ice. On arrival I found that auger is not working. Took unit apart to see if shaft was just stuck and it wasnt. Motor is locked in door. Ordering auger for repair. Tried to reschedule customer for Friday the 28th but could not do it on my end.; ordrng 1 W11202789 (Auger)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Monroe, North Carolina 28112
Brandon
Job Details:
02/21/2025
Complaint dryer is not tumbling. Found on arrival that belt is broken. Used truck stock dryer repair kit to repair. Tested unit after installation and it tested properly. No other issues found.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model ED2LHAXMT10
Near South Windsor, Connecticut 06074
Gary V.
Job Details:
02/21/2025
Unit was unplugged and thawed on arrival. Installed new inlet valve and flushed defrost drain. Verified no longer dripping from dispenser. Please allow 24-48 hours for temps to regulate.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
02/21/2025
"Return to install icemaker water valve, and fill tube heater. installed parts ran icemaker, harvest test, then icemaker field test, verified proper operation, and unit filling."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS12
Near Monroe, North Carolina 28112
Brandon
Job Details:
02/21/2025
On arrival I installed capacitor and blower. Tested unit on counter and it tested functional in all modes. Fan actuated as designed. No other issues found.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Monroe, North Carolina 28112
Brandon
Job Details:
02/21/2025
Complaint unit is not filling up with water. Found arrival that water was turned off. Turned water back on to unit and tested it. Unit tested properly. No leaks or issues detected.