Service History 253

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM04

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/09/2024

Complaint refrigerators leaking all over the floor in the freezer section from icemaker area. I found complaint true. I found issue caused by poor install of icemaker. I found someone had dug out insulation inside of freezer section for fill tube to go through and stripped out screws of the back wall or fill tube for icemaker attaches Leading to a huge gap for leading to freezing up as well. I applied perm to back wall so that it would seal up air gap I also adjusted tube so it would actually go into icemaker instead of onto floor when icemaker with cycle icemaker was only getting enough water to fill one cube. No issues no other issues found. I tested tube by cycling icemaker no more leaking occurring at this

We serviced a

ELECTROLUX WASHER

Model EFLS527UIW1

Near Simsbury, Connecticut 06092

Ruben C.

Job Details: 09/09/2024

Checked unit found valve is noisy as it calls for water gave cust estimate for valve if cust calls back for repair unit will have to be pulled out of shows stall and make sure water valve close they are older valves took pics

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ5

Near Denver, North Carolina 28037

Ryan S.

Job Details: 09/09/2024

"Customer complained unit kept igniting when lit. Upon arrival said it had stoped and was working. Tried all burners on low and no issues. Checked all switches for sticking , no issues. Verified proper ground. Verified proper operation, left part w customer."

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Denver, North Carolina 28037

Ryan S.

Job Details: 09/09/2024

"Installed new fan , all speeds now working. Verified proper operation."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 09/09/2024

Returned to install new pump and control. Installed parts. Ran unit to fill and wash. Canceled cycle and init drained. Verified proper operation.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 09/09/2024

Customer complaint unit with drain found long drain error found harness to drain pump broken replaced harness from truck stock ran service mode all functions working including drain. Started quick wash cycle verified proper operation. ; used 1 W11643701 (HARNESS LOWER) from stock

We serviced a

WHIRLPOOL DISHWAHER

Model WDT710PAHZ1

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 09/09/2024

Customer complain unit would not drain upon arrival found drain line was clogged with tea leaves collected trip fee card

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 09/09/2024

Return to install regulator and gas valve installed parts. All burners are doing issue now burning too high almost no gas comes out and then rushes out and then studies regulator has already been replaced. Tried to call Tech line Tech line service was down putting in for tomorrow so that I can call Techline.; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/09/2024

"I replaced all previously ordered parts, tested operations no further issues found with washing machine at this time. All operations are functional and working properly performed a diagnostic cycle as well and you unit went through the diagnostic cycle and drained out properly."

We serviced a

AMANA RANGE

Model AER6603SFW3

Near Lancaster, South Carolina 29720

Jonathan J.

Job Details: 09/09/2024

Complaint door will not unlock. Displaying F5 E1 error F5e1 error code was found in fault. History as well. I cleared code found light will not turn off. Main control board has corrosion on it more than likely cause of issue ordering a light switch and an oven latch assembly for the rear as well. Was able to test bake element and broil element in diagnostic cycle elements are all working as well. unit has proper voltage. left oven turned off at breaker before departure. ; ordrng 1 W10627802 (Switch) and 1 W11536797 (Control) and 1 W10107820 (Latch)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS2

Near Avon, Connecticut 06001

Ruben C.

Job Details: 09/09/2024

Replaced control and touchpanel control tested operation normal ran diagnostics normal washing and draining normally

We serviced a

GENERAL ELECTRIC DRYER

Model GFD55ESSN3WW

Near Meriden, Connecticut 06450

Ruben C.

Job Details: 09/09/2024

Checked unit found felt around back of drum tearing in one spot ordering drumk; rqstng P&A on 1 WE21X29724 (Drum)

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Cheshire, Connecticut 06410

Ruben C.

Job Details: 09/09/2024

"Checked unit found drain pump seized bearing are faulty binding tub could not get washplate off ordering tub gearcase washplate and drain pump; ordrng 1 W11396717 (Drain pump), rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11662156 (Tub ring) and 1 W10752187 (Screw) and 1 W11178224 (Basket) and 1 W10902814 (Washplate)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Cheshire, Connecticut 06410

Ruben C.

Job Details: 09/09/2024

"Checked unit found leaking from drain pump replaced drain pump still leaking sump assy that was just installed on 9/4 is not holding drain pump tight enough ordering new sump pump assy; ordrng 1 W11613480 (Sump pump), used 1 W10876537 (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near New Britain, Connecticut 06051

Ruben C.

Job Details: 09/09/2024

Checked unit found strike broken not locking replaced strike tested operation normal ran cycle normal; used 1 W11457841 (STRIKE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM08

Near Farmington, Connecticut 06085

Ruben C.

Job Details: 09/09/2024

Replaced control and damper tested operation normal informed cust not to put items too close to damper

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Granby, Connecticut 06090

Gary V.

Job Details: 09/09/2024

"Concern was leak. Inspected and found customer replace the drain hose., cycled unit and didnt find any issues. No leaks or problems at this time."

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Suffield, Connecticut 06078

Gary V.

Job Details: 09/09/2024

"Inspected and idler pulley, broken and replaced cycle tested fine?; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Suffield, Connecticut 06093

Gary V.

Job Details: 09/09/2024

"Inspector and found oil leaking out of the gearcase, quoted, and he will call."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Sharon, South Carolina 29742

Mitch H.

Job Details: 09/09/2024

"Removed and replaced lid latch. Plugged washer back in, lid latch light flashing and lid not locking. Cannot get washer to run cycle or enter diagnostics. Called tech line spoke to Rick SR# 7739866787. He said it could be a bad control or possibly the HMI, but no way to check. He said to order another control, the HMI and the encoder. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11675701 (HMI) and 1 W11675700 (Encoder) and 1 W11626074 (Control), dspstn on spec-tagged invntry: 1 W11670519 LATCH"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Farmington, Connecticut 06085

Ruben C.

Job Details: 09/09/2024

Checked unit found gasket torn and right door not closing well ordering door gasket and closure; ordrng 2 W10830162 (Gasket)s and 1 WP12028505AP (Closure)

We serviced a

KITCHENAID DISHWAHER

Model KDFE104DSS3

Near Matthews, North Carolina 28104

Jonathan J.

Job Details: 09/09/2024

"Complaint unit is not drying dishes, dishes, coming out dirty sometimes at the end of the cycle. Unit has to think about it for a while before it will make water noise. I found 7-1 error code, and fault history . I performed a diagnostic cycle unit never started rushing with water after water filled tub full. Motor is not operating normally. I found unit needs a motor to fully repair. Heater is working fine though. Customer declined repair today. May start looking for a new dishwasher. ; dspstn on spec-tagged invntry: 1 W10703867 HEATER"

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Durham, Connecticut 06422

Jeremy B.

Job Details: 09/09/2024

Washer making loud noise during spin. Found a comb stuck between backer and tub. Removed and tested all checks ok.

We serviced a

WHIRLPOOL MICROWAVE

Model JMC8130DDB

Near Middletown, Connecticut 06457

Jeremy B.

Job Details: 09/09/2024

Tested 20amp fuse and its good found no power to noise filter at black and white wired. Found 15 amp fuse at back of oven where microwave plugged into. Reset and tested microwave working properly. If problem continues will need to be further troubleshooted. Microwave now working.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 09/09/2024

"Complaint will not stop beeping will not start a cycle 7-2 error code found single stage wash motor failure. I cleared error code put unit in diagnostics. Erica came up immediately and diagnostic cycle. I found wash motor had failed. Our replaced wash motor tested operations. No additional issues found with dishwasher at this time. I did however find that the heating element bushings had failed as well allowing water to leak, replaced heating elements with new stainless steel style heating element. Inspected for leakage no leakage occurring during cycle. ; used 1 W11537778 () from stock"

We serviced a

KITCHENAID DISHWAHER

Model KDPM604KPS1

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 09/09/2024

I replaced main control board found that the motor was never plugged in from previous service order.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 09/09/2024

"Complaint oven element exploded. I found complaint true white powder residue from element everywhere. I found when element failed. It also caused damage to the main control and took out the fuse on the back of the oven. I am ordering control and fused to finish fixing no additional issues found unit does have proper voltage getting to it. Office to call customer when parts come in.; ordrng 1 WP3196548 (Fuse) and 1 W11583303 (Control), dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 09/09/2024

Customers complaint is dryer not drying cloths all the way. Used vent test kit and it failed. Found vent in back linked. Straightened and did vent test again and it passed. Recommend customer clean vent and dont push dryer al the way back causing vent to get crushed. ; used 1 W11224254 (VENT TEST KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR I

Model GS6SHAXKB01

Near Hebron, Connecticut 06248

Jeremy B.

Job Details: 09/09/2024

Not making any ice. No lights on optics. Found 120vac at optics. Needs new optics. Quoted customer. They will pass. ; dspstn on spec-tagged invntry: 1 2198597 ICE MAKER

We serviced a

GENERAL ELECTRIC DRYER

Model GFD55ESPR1RS

Near Marshville, North Carolina 28103

Jonathan J.

Job Details: 09/09/2024

"Complaint had a lightning storm and the day after unit cease to work. Everything else in the house seems to be working but the dryer as of right now Im unsure about anything else. I found dryer has proper voltage to it in your cabinet. Light is not turning on when doors opened Will need user interface, user interface and main control board as well as Wi-Fi Bluetooth module to repair office to call customer when all parts come in. ; ordrng 1 WE22X32257 (User interface control) and 1 WE13X34597 (Touch panel) and 1 WE22X34599 (Main control) and 1 WH22X34837 (WiFi board)"

We serviced a

WHIRLPOOL FREEZER

Model WRF555SDFZ18

Near Monson, Massachusetts 01057

Chris B.

Job Details: 09/09/2024

Complaint that the IM is not working properly. Found bad water filter and gasket on the freezer needed to be set in as it needed to be. IM working normal. Poor water flow with filter on without the filter it has good pressure.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ11

Near Holland, Massachusetts 01521

Chris B.

Job Details: 09/09/2024

Complaint that the refrigerator that is was icing in the freezer back and shelves are loose. Complaint that the back wall has a loud noise. Found bad damper. Will order all parts for a return visit.; ordrng 1 W10273463 (Ladder) and 1 WPW10594329 (Damper) and 1 WPW10175909 (Air Grille)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Brimfield, Massachusetts 01010

Chris B.

Job Details: 09/09/2024

Found unit not leveled and inlet water connection was loose. Found electrical wires not not installed properly and unit needed to be leveled. Adjusted everything and ran tree diagnostic cycles and a normal. No leaks detected.

We serviced a

FRIGIDAIRE WASHER

Model FFTW4120SW2

Near Ware, Massachusetts 01082

Chris B.

Job Details: 09/09/2024

Complaint of loud noises while agitating. Found noises from gear case and found motor rusting out and gear case grinding heavily. Leakage ; rqstng P&A on 1 5304516133 (Gear Case) and 1 5304516132 (Belt) and 1 5304511356 (Motor) and 1 2xFrameJob (2x Frame Job)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Bellingham, Massachusetts 02019

Aimee Z.

Job Details: 09/09/2024

"Fills with ice only if advance with button . Put magnet on door switch Couldnt hear the fan , removed icemaker there was ice in it.Had to re stream the augar assy out found the fill tube re froze Ice in fill tube and in fan.Fan mtr doesnt work re tested with magnet on door. Water leaking out of fill tube in new augar ,reordering a new one ; rqstng P&A on 1 DA97-12540G (Fan complete), states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 09/09/2024

Installed new suspension rods complete

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA

Near Franklin, Massachusetts 02038

Aimee Z.

Job Details: 09/09/2024

Installed new water fall spray arm and tested Its locked in place

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2355PF6B

Near Wrentham, Massachusetts 02093

Aimee Z.

Job Details: 09/09/2024

Freezer was defrosted nothing frozen.Checked frost pattern on evap only on top evap fan running .Didnt just come out of defrost . Checked compressor Plugged into an amp meter compressor started up and buzzing .Running hot condenser and cap cold Sealed system problems Cust buyingnew

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near York, South Carolina 29745

Mitch H.

Job Details: 09/09/2024

"Checked and found freezer door gasket was split across top. Removed freezer door, removed and replaced gasket. Reinstalled door, ensured proper seal and checked door operation. All checked good."

We serviced a

MAYTAG DISHWASHER

Model MDPS6124RZ0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 09/09/2024

"Disassembled dishwasher, removed and replaced tub assembly. Reassembled and reconnected. Tested, tub no longer leaking but still has leak further back. Checked and found leak coming from inlet assembly. Ordering inlet and valve. Advised customer that office will call to schedule when parts arrive.; ordrng"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Clover, South Carolina 29710

Mitch H.

Job Details: 09/09/2024

"Arrived, found that wrong part was ordered. Reordering correct part. Checked availability and scheduled return for 9/13 AM.; ordrng 1 W11559968 (Evaporator fan motor) and 1 WP2169142 (Fan blade)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2045VF3

Near Chicopee, Massachusetts 01020

Mike K.

Job Details: 09/09/2024

"Replaced the evap fan, defrost heater and timer, timer did advance and go back into cooling, was to warm to defrost, had steamed cleared evap. Cs to monitor"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Gastonia, North Carolina 28056

Mitch H.

Job Details: 09/09/2024

"Removed and replaced inner and outer door, and hinges . Reassembled, tested, door operating properly."

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Gastonia, North Carolina 28054

Mitch H.

Job Details: 09/09/2024

"Tested and ran diagnostics. No stored error codes. Ran manual tests for agitate and spin, all worked correctly. Ran control calibration. Ran complete automatic test cycle, completed properly with no issues."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Bessemer City, North Carolina 28016

Mitch H.

Job Details: 09/09/2024

Checked and found evaporator fan making loud noise. No excessive frost buildup on evaporator. Ordering evaporator fan motor and blade. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WP2315549 (Evaporator fan motor) and 1 WP2169142 (Fan blade)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near Bessemer City, North Carolina 28016

Mitch H.

Job Details: 09/09/2024

"Removed ice maker assembly. Replaced ice maker. Reinstalled, tested and cycled ice maker. Completed cycle and valve activated and filled correctly. Operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW02

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/09/2024

"Inspected and found broken wires coming through the door through the harness through the hinge, will submit estimate and customer will call when door arrives.; rqstng P&A on 1 LW11202404 (Door freezer white) and 1 W10873791 (Ice maker)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Easthampton, Massachusetts 01027

Mike K.

Job Details: 09/09/2024

"Unit is under 1yr wp warranty per service. Unit drains, fills and wash motor not running, verified voltage to motori. Do not have in truck stock. Scheduled for return ; used 1 W11613479 (MOTOR/SUMP) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Norfolk, Massachusetts 02056

Aimee Z.

Job Details: 09/09/2024

"Stacked washer dryer Cust stated another company was there and broke the door latch ordered parts and never showed back up been 2 months, washer was apartPulled error codes F3e1. Pressure switchF9e1. Long drainF5e2. Door lockF8e3. Over flowHad to go through error codes couldnt run diagnostics broken latchAdvised customer ordering parts from error codes , couldnt run diagnostics.Can do repairs through the back; rqstng P&A on 1 WPW10605427 (Drain pump) and 1 WPW10443885 (Latch) and 1 WPW10448876 (Pressure swich) and 1 W11044558 (Pressure hose)"

We serviced a

GE WASHER

Model GUD27GESNOWW

Near Attleboro, Massachusetts 02703

Aimee Z.

Job Details: 09/09/2024

Ran through diagnostics spin and agitation test ran fine 4 mins eachPut 2 large towels in washer and agitated and spun fine on speed washRan full speed wash cycle with towel ran fine to agitation and spin.Advised customer to to cut back on load size overloading washer.

We serviced a

GENERAL ELECTRIC REFRIGERATOR

Model GSS25GYPFCFS

Near Attleboro, Massachusetts 02703

Aimee Z.

Job Details: 09/09/2024

Found the light in fridge out power to light Needs lends and ledCust also asked about moisture on back wall of fridge Checked for air leaks none and they took everything out of The fridge . Advised not to push all the way back and block air flow.; rqstng P&A on 1 WR55X26671 (Led) and 1 WR17X12871 (Lens)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF4

Near Easthampton, Massachusetts 01027

Mike K.

Job Details: 09/09/2024

"Unit had been making a high pitched squeal which stopped, then had been intermittent for awhile. Evap fan blowing fine. Found drain pan full, pulled unit out and condenser fan was jammed, just blade against condenser and frame, no outside physical obstruction, put fan farther onto motor shaft and started to work, no noise but a bit of a wobble.Quoted for fan motor and blade.; ordrng 1 242018301 (Cond fan motor) and 1 241639502 (Condensor fan blade)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near West Hartford, Connecticut 06110

Chuck M.

Job Details: 09/09/2024

"Customer complaint is that water is leaking into FF section and freezing. Found ice buildup in freezer. Evaporator fan motor is not running. Ordered evaporator fan motor, evaporator cover, and control. ; rqstng P&A on 1 W11235950 (Evaporator cover back) and 1 W11369036 (Evaporator Motor) and 1 W11179121 (Evaporator Cover) and 1 W11446726 (UI)"

We serviced a

WHIRLPOOL FREEZER

Model WRT518SZFM02

Near Hampden, Massachusetts 01036

Chris B.

Job Details: 09/09/2024

Replaced all parts and door sealing properly.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Rocky Hill, Connecticut 06067

Jeremy B.

Job Details: 09/09/2024

Customers complaint is randomly washer doesnt spin out the cloths. Ran diagnostics found no error codes. Ran diagnostics eat 12 and then high speed drain and spin all checks ok. Recommend customer wash like items together to ensure a balanced load. Cant duplicate any problems.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHI1826LB4

Near Southwick, Massachusetts 01077

Mike K.

Job Details: 09/09/2024

"Has cleared clogged drain at rear of control last visit. Cs is getting water at lower left corner Under unit. Was there previously as well but water was coming into rf from freezer and out bottom of door. No water inside unit at this time, pulled evap cover and poured water down drain, flowed to drain pan with no issue. Inside compressor are of unit all was bone dry, even pan until water was poured down drain. No leak at hose, bottom edges of unit have previous repair at, but all dry, tilted unit and examined drain pan, no cracks, no leaks found. Cannot find source of current leak, but all areas in unit are dry, water is turned off and icemaker had been pulled from unit.No additional charge."

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near Bloomfield, Connecticut 06002

Ruben C.

Job Details: 09/09/2024

Techline is updating could not call; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Burlington, Connecticut 06013

Ruben C.

Job Details: 09/07/2024

Checked unit found motor is shutting down down on thermal fuse after a few seconds it turns off also found start switch ia little rough to turn sometimes will call cust when parts in; ordrng 1 WP694089 (Blower) and 1 279827 (Motor) and 1 WPW10117655 (Switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Hartford, Connecticut 06106

Ruben C.

Job Details: 09/07/2024

Checked unit found ice maker getting stuck replaced ice maker covered under warranty charged for service charge tested operation normal; dspstn on spec-tagged invntry: 1 W11284458 ICE MAKER

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near East Hartford, Connecticut 06108

Ruben C.

Job Details: 09/07/2024

Checked unit found pulley is making screeching noise needs dryer roller kit gave cust estimate for kit cust will think about repair has 7 days

We serviced a

KITCHENAID DISHWASHER

Model KDTM405PPS1

Near Bloomfield, Connecticut 06002

Ruben C.

Job Details: 09/07/2024

Checked unit unit is in dining area was uninstalled by installer due to leak from damage to tub took pics could not call techline they are closed on Saturday did try to call tub is damaged on left rear will leave ticket open cust does not want unit repaired they purchased a new unit which is installed . Unit that is in dining area leaked from damage but cust also has damage from installer leaving water line under unit leaking slowly this has nothing to do with whirlpool ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP

We serviced a

JENN-AIR RANGE

Model JES8750BAS

Near Simsbury, Connecticut 06070

Ruben C.

Job Details: 09/07/2024

Checked unit ran test on sensor normal reading 1085 checked element bake working broil in not getting 220 volts from control element is ok gave cust estimate for control informed cust has 7 days to decide

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Canton, Connecticut 06019

Ruben C.

Job Details: 09/07/2024

Replaced control and latch tested operation normal ran diagnostic test normal. Put unit on quick wash and ran normally locking normally; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Torrington, Connecticut 06790

Ruben C.

Job Details: 09/07/2024

"Checked unit ran diagnostic getting for shifter would not sense spin replaced actuator also found a little paste on capacitor replaced capacitor tested operation normal; ordrng 1 W11395618 (cap), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Avon, Connecticut 06001

Ruben C.

Job Details: 09/07/2024

Service was set for Saturday techline is not open Saturdays left ticket open to reschedule we have already perform service pointer recommendation on unit and this is second unit. First one was replaced by whirpool for same reason ; O-emld tckt

We serviced a

GE DISHWAHER

Model GDT605PMM0ES

Near Longmeadow, Massachusetts 01106

Gary V.

Job Details: 09/06/2024

"Inspected and found proper voltage getting to main control but ui panel not powering on, quoted for harness and ui repair, customer will call if wants repaired."

We serviced a

JENN-AIR MICROWAVE

Model JMC2430WP01

Near Marvin, North Carolina 28173

Jonathan J.

Job Details: 09/06/2024

I replaced all previously ordered parts verified operations. Everything is now working properly all big features and convection features of microwave are also working properly with no further issues found.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/06/2024

"Inspected and found hinges, broken and doors slamming down unit needs new hinges. Quoted and she will call."

We serviced a

LG REFRIGERATOR

Model LFXS30726S/03 LG

Near Somers, Connecticut 06071

Gary V.

Job Details: 09/06/2024

"Inspected and found compressor running but running hot and no refrigerant left in system, unit needs sealed system overhaul, quoted for compressor and filter drier repair and any other problems found after that would be additional. He will call if wants to proceed with repairs."

We serviced a

GE REFRIGERATOR

Model GTH18GBDDRWW

Near Somers, Connecticut 06071

Gary V.

Job Details: 09/06/2024

"Inspected and found evap fan motor making noise, will order and return.; ordrng 1 WR60X31522 (Evap fan motor)"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC3

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 09/06/2024

Replaced all parts and door closing properly. Wiped down glass of finger prints but lower corner of the glass has some markings that was there before doing the repairs.

We serviced a

JENN-AIR MICROWAVE

Model JMW2430IL03

Near Waxhaw, North Carolina 28173

Jonathan J.

Job Details: 09/06/2024

"Complaint oven is not heating properly cooling fan runs 24 seven when oven is not been run for a long time microwave door has to be held closed for to work. I found reason for oven not heating properly is due to door switch broken oven thinks that the oven door is constantly open preventing oven from heating properly. Unit will need a door switch to repair for the lower oven. Unit will need microwave inner door to repair microwave customer does not have to hold, microwave door closed all the time. Office office to call customer when parts come in.; ordrng 1 WPW10128850 (Lever) and 1 W11600214 (Door panel) and 1 W10883049 (Switch) and 2 W10886919 (Internal cavity microwave light)s and 1 Rivetgun (Rivet gun)"

We serviced a

KITCHENAID MICROWAVE

Model KMHS120ESS8

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 09/06/2024

Installed main control board and cycled tested fine.; dspstn on spec-tagged invntry: 1 W11182110 CNTRL-ELEC

We serviced a

MAYTAG WASHER

Model MVWP586GW0

Near Bloomfield, Connecticut 06002

Gary V.

Job Details: 09/06/2024

Installed new tub and cycled tested fine.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Windsor, Connecticut 06095

Gary V.

Job Details: 09/06/2024

"Inspected and found chunk of ice in the ice chute and cleared the ice out, cycled and tested fine."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near East Windsor, Connecticut 06088

Gary V.

Job Details: 09/06/2024

"Inspected and found tub hub stripped, also customer was complaining that the lid lock would lock all on its own, quoted for a tub hub and a control board, customer will call if she wants repaired."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/06/2024

"Inspected and found hole in the drain hose leaking water, will order new drain hose and return.; ordrng 1 W11244231 (Drain hose)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 09/06/2024

Returned to install dsi board. Installed part. Verified proper operation.

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ4

Near Charlotte, North Carolina 28216

Ryan S.

Job Details: 09/06/2024

"Returned to install new knob and lens , verified surface burners working. And lens illuminating when needed..verified proper operation."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 09/06/2024

Customer complained of water buildup on rc. Found new parts not leaking. No water leaking from filter area . Found ref drain line clogged w ice. Defrosted ice. Evap was not frozen over just tray and drain line. Drain now draining properly. Verified proper operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ2

Near Charlotte, North Carolina 28214

Ryan S.

Job Details: 09/06/2024

"Customer complained unit had error code but went away. Found f8e4 error, ran unit and found lower spray arm broken. Unit wasnt mounted to cabinet, customer says last tech took it out. Couldnt find mounting brackets and didnt see signs of screws to install to sides. Ordering two mounting brackets also. Informed customer office will call when parts come in. ; ordrng 1 W11579565 (Spray arm) and 2 WP8269145 (Mounting bracket)s, dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 09/06/2024

Complaint damper control is loud. Ordering damper control. No additional issues found unit is cooling fine.; ordrng 1 W11236851 (DIFFUSER)

We serviced a

WHIRLPOOL COOKTOP

Model WFE535S0LS3

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 09/06/2024

Complaint cooktop appears to be cracked. Glasses actually not cracked glass has excessive silicone on the actual surface of the glass making it appear to be cracked. I lifted up glass to flashlight through the glass verified. There are no cracks in the glass as of right now.

We serviced a

MAYTAG COOKTOP

Model MER4800PZ1

Near Springfield, Massachusetts 01118

Chris B.

Job Details: 09/06/2024

Complaint that the glass has markings on the ring underneath the glass and that theres an imperfection on the edge caulking seal. Replaced top and all working normal.

We serviced a

MAYTAG DRYER

Model MGDB835DW0

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 09/06/2024

Complaint that the dryer has a foul odor of gas. Verified unit is calling for gas and is igniting but would stop start again gas would open close fast then igniter tries again. Flame would be present but would again act up. Mentioned to the customer the control board is acting up and not reading proper temperature sensors. Ran diagnostic tests and would have to try a few time to get it working. Quoted parts and labor. Customer not trusting the unit due to gas issues already. Mentioned to the customer to not use dryer for safety reasons.

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Springfield, Massachusetts 01104

Chris B.

Job Details: 09/06/2024

Complaint that the dryer is leaking water from the front door. Found water valve not shutting down and spaying for longer periods of time. Will order parts for return visit. Complaint the the door has to be push with force to get it to shut.; ordrng 1 W11429587 (Door Catch) and 1 W11267102 (Water Valve) and 1 W11230609 (Nozzle) and 1 W11728016 (Control Board)

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 09/06/2024

Complaint that the oven is not heating. Found bad heating element. Quoted parts and labor. Replaced part and oven heating properly. 1yr warranty on parts and labor.; used 1 W10289097 () from stock

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 09/06/2024

Complaint that the washer would not fill up enough with water. On arrival the tub was empty of water but was on a cycle. Ran diagnostic cycle and all tested normal. As soon as I ran a normal cycle very little water came in. ; ordrng 1 W11188527 (Control Board)

We serviced a

MAYTAG REFRIGERATOR

Model MBR2256KES

Near Palmer, Massachusetts 01080

Chris B.

Job Details: 09/06/2024

Complaint that the fresh food section is not cooling properly. After customer adjusted the temps a few days ago the top is starting to cool properly. No issues found with the cooling.

We serviced a

MAYTAG DRYER

Model MED5630HC2

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 09/06/2024

"Checked over unit and found dryer would power up and when starting it would count down and error never tumbling. Removed top and found door switch not connected causing issue, reconnected and dryer is now heating and working to specs"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 09/06/2024

"203-544-3523 Nancy landlord. Inspected and found F1E0 code fault code, unit needs main control board. Customer is saying the unit is under warranty, but it shows this unit is out of warranty .is a landlord tenant situation and she is not there to furnish the receipt. She will call the office to send the receipt. saved estimate."

We serviced a

MAYTAG DISHWASHER

Model MDB7609AWB1

Near Avon, Connecticut 06001

Ruben C.

Job Details: 09/06/2024

Checked unit found panel start and cancel buttons not responding would not go into diagnostics mode to check anything else have informed cust would need panel for further diagnosis of unit gave cust estimate for panel only

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS08

Near Ellington, Connecticut 06029

Amanda R.

Job Details: 09/06/2024

Complaint that thermometer that they put in fridge isnt accurate and cant always keep up with temperature changes depending on placement explained how freezer cools ff section water on top of freezer door gasket humidity control on adjusted door up so gasket would seal better against cabinet

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Ellington, Connecticut 06029

Amanda R.

Job Details: 09/06/2024

Reschedule for Friday the 13th am window left harness at customers house ; schdld next appmnt for 9/13 FRI AM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near South Windsor, Connecticut 06074

Amanda R.

Job Details: 09/06/2024

Replaced evaporator fan motor

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near South Windsor, Connecticut 06074

Amanda R.

Job Details: 09/06/2024

Making rubbing clicking noise during cycle especially spin took off cam and agitator noise coming from gear box ; ordrng 1 W11449840 (Gear case) and 1 W11550891 (Agitator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Simsbury, Connecticut 06092

Ruben C.

Job Details: 09/06/2024

Checked unit found gasket on right top door is tearing and light in refrigerator is not functioning gave cust estimate for gasket and light module

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Canton, Connecticut 06019

Ruben C.

Job Details: 09/06/2024

7739859580 ran quick cycle no water going into tub ran diagnostic both water going in and completed diagnostic normal per techline order control; ordrng 1 W11633359 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near West Hartford, Connecticut 06117

Ruben C.

Job Details: 09/06/2024

Sr 7739764929 checked unit no frost pattern on evap coil no evidence of oil on evap or comp getting 0.26 amps per techline need to have sealed system tech isolate system and check pressures to call in to techline with findings scheduling for sealed system tech no parts; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Manchester, Connecticut 06040

Jeremy B.

Job Details: 09/06/2024

Washer not agitating. Found washplate and gear case stripped needs new. Quoted customer.

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