We serviced a
MAYTAG WASHER TL
Model MVW5035MW2
Near Lincoln, Rhode Island 02865
Lee
Job Details:
08/14/2026
"Friday amCustomer intermittently gets 9-1 error message, checked drain is okay, pressure hose cleared, need to replace control; ordrng 1 W11735316 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS325SDHZ14
Near Johnston, Rhode Island 02919
Lee
Job Details:
08/14/2026
"Monday 24thCustomer not home, rescheduled for 24th.; schdld next appmnt for 8/24 MON AM"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS03
Near Cranston, Rhode Island 02920
Lee
Job Details:
08/14/2026
Installed console tested okay
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Warwick, Rhode Island 02886
Lee
Job Details:
08/14/2026
"Customer states they tried to service burner assembly and all the screws were rusted and broke, would need to replace all burner assemblys, also found door lock for 18 inch oven has broken. Also found blower motor does not work .Need to replace all parts customer will call within 7 days if wanting to continue ."
We serviced a
MAYTAG WASHER FL
Model MHW5630HW3
Near Warwick, Rhode Island 02886
Lee
Job Details:
08/14/2026
"Customer states unit does not spin at all, confirmed issue found spin cycle was disabled. Corrected and tested okay"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ4
Near Paxton, Massachusetts 01612
Glenn
Job Details:
08/14/2026
Unable to contact customer unable to leave a message sent a text. Customer is not answering the door spoke with Jenny at the office tagged the door. Customer will have to reschedule.; saved tckt
We serviced a
MAYTAG WASHER TL
Model MVW5435PW1
Near Spencer, Massachusetts 01562
Glenn
Job Details:
08/14/2026
"Found that 71 error code not detecting spin on worn out capacitor it was loose and dented and sticking cam 75840146 actuator replaced parts tested all ok I also found no clamp on the drain hose on the back of the washer which caused a leak put a clamp on the hose tested all OK ; used 1 W11395618 (CAPACITOR/INTER COIL), 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF436SPS01
Near Oxford, Massachusetts 01540
Glenn
Job Details:
08/14/2026
Complaint no making ice fast enough. Tested freezer temp about 1 degree and ice box temp about 1 degree case 2458166; ordrng 1 W11734250 (Icemaker)
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Auburn, Massachusetts 01501
Glenn
Job Details:
08/14/2026
Found washer not draining replaced control board and wiring harness tested all OK; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRFC136SPS00
Near Auburn, Massachusetts 01501
Glenn
Job Details:
08/14/2026
"Customer frequently sees condensation on the Moen, even though it is working call Tech Support in regards to this issue. This is normal when the customer sees condensation on the million this bridge is designed where you press the button on the console to turn the heater on to stop the condensation when necessary Case 24585001 (customer instruction)"
We serviced a
WHIRLPOOL OVEN
Model WSES5030SB0
Near Worcester, Massachusetts 01604
Glenn
Job Details:
08/14/2026
Replaced control panel tested all OK
We serviced a
WHIRLPOOL WASHER TL
Model MTW4205SW0
Near Grafton, Massachusetts 01536
Glenn
Job Details:
08/14/2026
Found installation issue hoses are reversed hot was on cold. Instructed customer
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Sutton, Massachusetts 01590
Glenn
Job Details:
08/14/2026
"When I worked on the dishwasher the other day, the mounting clips had fallen off, and I was unaware that they were attached reattach them to the dishwasher tested all OK"
We serviced a
WHIRLPOOL RANGE
Model WSGS7530RZ0
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
08/14/2026
"Tested unit and found left rear burner would not light and would not spark, checked power to igniter and unit would spark when holding burner on top of igniter. Checked igniter wire to coil and found wire not plugged in all the way and wire twisted, reattached and straightened out wire checked for spark and unit is now lighting and working to specs"
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Southington, Connecticut 06489
Jimmy R.
Job Details:
08/14/2026
"Plugged unit in and found console leds would shut on and off and start going a crossed never shutting down, removed console and found main cntrl shorted out. Replaced control and recalibrated unit ran a wash and spin finding all operations now working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Uxbridge, Massachusetts 01569
Glenn
Job Details:
08/14/2026
Found fill valve only getting 5 V after pressing start never fills but the wash motor starts to run. It only fills in diagnostics cycle order part control board. Installed valve. We will call customer one part arrives.; ordrng 1 W11306302 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Agawam, Massachusetts 01001
Tito
Job Details:
08/14/2026
"Arrived I found dispenser broken, I installed a new dispenser tested ok"
We serviced a
ELECTROLUX DRYER
Model EIMGD60JIW3
Near Southwick, Massachusetts 01077
Tito
Job Details:
08/14/2026
"Arrived I gas valve failed,quoted,ordered new valve ; ordrng 1 5303207409 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Westfield, Massachusetts 01085
Tito
Job Details:
08/14/2026
"Arrived I found control starting by herself, control failed, I installed new control tested ok"
We serviced a
GE DRYER
Model GTD42EASJ0WN
Near Westfield, Massachusetts 01085
Tito
Job Details:
08/14/2026
"Arrived I found belt broken,quoted"
We serviced a
WHIRLPOOL WASHER
Model MFW7020RW0
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
08/14/2026
"I installed all previously ordered parts lid latch with new control. Just clicks will never latch but in diagnostics tough spins fills of water drains just fine. Fan comes on lights work latch just goes click click click and throws F5 E2 error code on console. I am now able to enter diagnostics menu whereas previous console I could not put original control back in washing machine and now lid just locks never unlocks have to manually unlock 24579884 tech line file number Techline stating we have a defective control board to re-order the control board lid latch may have a harness issue, uncertain to order as well just in case. safety file number go ahead w repairs 24460209; ordrng 1 W11668660 (Harness lower main) and 1 W11747034 (Control) and 1 W11733849 (Latch)"
We serviced a
MAYTAG WASHER TL
Model MTW6200RR1
Near East Providence, Rhode Island 02914
Lee
Job Details:
08/14/2026
"Installed door latch, tested properly, left lid and hinges"
We serviced a
WHIRLPOOL WASHER FL
Model WFW560CHW4
Near Charlotte, North Carolina 28226
Jacob
Job Details:
08/14/2026
Replaced failed control.Unit functioning as designed
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model wrs315sdhm05
Near Charlotte, North Carolina 28215
Jacob
Job Details:
08/14/2026
Freezer led module not working.Verified failed led module in freezer.; ordrng 1 W11602886 (LED) and 1 W11239961 (Bin)
We serviced a
KITCHENAID RANGE
Model KSGS330SPS0
Near Charlotte, North Carolina 28215
Jacob
Job Details:
08/14/2026
Range panel console irregularities on surface.New home under construction ; ordrng 1 W11771186 (Control console panel)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW3
Near Charlotte, North Carolina 28227
Jacob
Job Details:
08/14/2026
Replacd parts previously ordered diagnosed.Tested unit.is now functioning as designed
We serviced a
FRIGIDAIRE RANGE
Model n/a
Near Indian Trail, North Carolina 28079
Jacob
Job Details:
08/14/2026
Inspected burners and ignition performance.Tested/inspected flame/gas ignition and burn on each burner.No malfunction or abnormalities presented.Unit functional as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
08/14/2026
"Tested unit and found control would come on but start button would not work, ran a diagnostic cycle trying to clear issue but it would not allow me to start the cycle. Removed the console and found control bad, replaced main cntrl and unit is now allowing the start button to work and all operations are working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS08
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
08/14/2026
"Tested unit and found ice maker had stopped making ice again then it would come back on and cycle a few times then stop operating again. Tried to cycle ice maker and it would not cycle tested voltage to ice maker and 111v present, placed unit into a diagnostic cycle to checked ice maker and found no ice maker diagnostic settings to test unit skips the test, tried to cycle ice maker several times and it would not come on. Will order new ice maker, cntrl, freezer gasket due to light switch sticking and moisture in freezer and thermistor kit, parts tentative p/a ; rqstng P&A on 1 W11642241 (Cntrl) and 1 W11692144 (Icemaker) and 1 W10443316 (Freezer gasket) and 1 W10316760 (Thermistor kit)"
We serviced a
MAYTAG WASHER TL
Model MVW5430MW2
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
08/14/2026
"Tested unit and found when powering up machine the unit would just start running the drain pump and flashing the lights, tired to run a diagnostic cycle and unit would not respond just continuously drained pressure switch in control faulty. Replaced control and recalibrated unit ran a wash cycle and all operations are now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR FEB
Model WRF560SEHZ00
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
08/14/2026
"Tested unit and found freezer leaking water onto floor and right side fridge door not opening properly, checked leaking and found drain for evaporator clogged causing water to over flow and freezer on bottom of cabinet and leak out. Melted all ice and cleared drain so water would go into pan ran water thew and it is now draining. Checked door and found bottom part of door that attaches to hinge broken off causing door to not close and operate properly, unit will need new door right side stainless will order nd nameplate. Parts tentative p/a advised customer part will be shipped to home to plz check for damage ; rqstng P&A on 1 LW10858417 (Door right), ordrng 1 W11178521 (Nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model KFIS20XVBL8
Near Waterbury, Connecticut 06710
Jimmy R.
Job Details:
08/14/2026
"Checked unit and found fridge section not cooling again checked fan operations and found freezer fan running but weak, spun fan by hand it it ramped up and then started it slow back down unplugged fan to checked voltage and found 120v when plugged back in fan started to run normal until I put pressure on it then it slowed down fan is bad. Replaced faulty fan and unit is now blowing cold air into fridge and all fans are working to specs"
We serviced a
MAYTAG WASHER TL
Model MTW5605RW0
Near Providence, Rhode Island 02908
Lee
Job Details:
08/14/2026
"Installed control, found faulty actuator replaced off truck stock tested okay; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Plymouth, Massachusetts 02360
Dan
Job Details:
08/14/2026
"Verified F1E5 faultReplaced inverter board, tested microwave several times and microwave is heating and operating properly. Customer is not happy with the all parts installed."
We serviced a
WHIRLPOOL REFRIGERATOR FDB
Model WRF560SEHZ00
Near Mattapoisett, Massachusetts 02739
Dan
Job Details:
08/14/2026
"Tested ice maker for proper operation. Ice maker not receiving water, water valves are operating, also water dispenser is not dispensing water. Found water in the reservoir tank had froze and cracked the water tank. Ordering the water tank for replacement.; ordrng 1 W10801011 (Water reservoir tank)"
We serviced a
KITCHENAID RANGE
Model KFGC558JSS05
Near Fairhaven, Massachusetts 02719
Dan
Job Details:
08/14/2026
"Case# whirlpool tech support 24592507, had trouble getting in to diagnostics. Left oven verified cooling fan high and low speed operation. Checked hall sensor and wiring. Losing 12 v DC at J5 connection pin 2 & 3. Ordering the left oven control to be replaced. ; ordrng 1 W11355250 (Oven control) and 1 W11620687 (Power max manager appliance) and 1 W11248652 (Oven blower)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
08/14/2026
Complaint drum will not spin. I found belt has broken. Replaced component kit and tested operations with belt. No additional issues found.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WSES7530RZ0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
08/14/2026
"Complaint metal is warped, causing touchscreen to display F2E one error code have to lift up or push down on touchscreen glass to make it work. I replaced console and end caps for deformation causing touchscreen issue. After replacing touchscreen is now functioning properly with no issues."
We serviced a
WHIRLPOOL WASHER TL
Model WTW4307SW0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
08/14/2026
Complaint washing machine will not start a cycle. I found a lid latch failed Replaced latch. No additional issues found unit working properly as of now.; used 1 W11513248 (DOOR LOCK) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
08/14/2026
"Returned and installed new Ui Ui panel and control. Ui now operating properly, verified proper operation."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
08/14/2026
"Customer complained burner not working and oven not heating. Ran bake and found no heat. Found proper voltage to unit. Found proper voltage to bake element when set to bake. Needs bake element, also ordering radiant element and switch for Front Left burner. Called Randy to reschedule, informed customer office will call when parts come in. ; ordrng 1 W10823727 (FL burner /element) and 1 W10857622 (FL switch) and 1 W10779716 (Element)"
We serviced a
MAYTAG WASHER TL
Model MTW4205SW0
Near Charlotte, North Carolina 28214
Ryan S.
Job Details:
08/14/2026
"Customer complained of extremely loud noise. Ran diagnostics cycle avd when unit completed spin and tries to put gearcase in reverse to slow it down it the gearcase slips. Causes extremely loud noise. Called Randy, informed customer office will call when part comes in. Agitator of off, informed Customer to kit use unit untill repaired.. ; ordrng 1 W11795538 (Gearcase) and 1 2xtimeframe (2xtimeframe) and 1 W10721967 (Cam)"
We serviced a
JENN-AIR WALL OVEN DBL
Model JJW2830LL00
Near Clover, South Carolina 29710
Ryan S.
Job Details:
08/14/2026
"Reopened and installed new Ui panel, ran test cycle with both ovens. Verified proper operation."
We serviced a
KITCHENAID RANGE
Model KSIS730PSS0
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
08/14/2026
"Customer complained unit stopped working couldnt start (cooktop) until customer said unit started working again. Informed customer of service pointer W11691171 , unplug unit forc3min. Plug back in after unit cools down. Unit working as desginecwhile on site, saw no thermal damage on control board or module. Collected trip fee via card."
We serviced a
KITCHENAID DISHWASHER
Model KDTS434SPS0
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
08/14/2026
"Customer complained unit cuts off. Found no error codes. Had 120v at terminal block. Ran test cycle. Verified proper operation.. informed Customer unit working as designed, if issue persist get electrical to check to see if unit is dropping voltage sometimes, switch felt weak."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS2
Near Halifax, Massachusetts 02338
Aimee
Job Details:
08/14/2026
Found Cust said had a f9e1 Dis Wash in middle floor running he was checking for leaks Found leak in hose and needs new sump theres a screen in sump that peel out and blocked the drain and put pin hole in hoseNeeds hose and sump ; ordrng 1 W11416362 (Pump) and 1 W11551233 (Hose to sump)
We serviced a
FRIGIDAIRE REFRIGERATOR SXS
Model FFSS2615TS5
Near Westfield, Massachusetts 01085
Tito
Job Details:
08/14/2026
"Arrived I found drain hose leaking,quoted , I ordered parts ; ordrng 1 241830905 (Hose) and 1 242036801 (CLIP-TUBE)"
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model JMW3430LL02
Near Holyoke, Massachusetts 01040
Tito
Job Details:
08/14/2026
"Arrived I found UI failed,I installed new console tested ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3136SZ00
Near Wingate, North Carolina 28174
Jonathan J.
Job Details:
08/14/2026
"Complaint unit is not cooling, barely cooling in the freezer I found and is not working and evaporator is frozen over defrosted evaporator completely and was able to get fan motor to spin, but it still is making a bearing gravely noise noise. Ordering evaporator cover with fan motor assembly. Evaporator has a full frost pattern going all the way across it and all the way down not a sealed system issue is an air disbursement issue.; ordrng 1 W11765907 (Evap cover assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ4
Near Springfield, Massachusetts 01128
Chris B.
Job Details:
08/14/2026
Replaced all parts and unit running normal. No leaks detected.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS5
Near Marshfield, Massachusetts 02050
Aimee
Job Details:
08/14/2026
Installed control dsi and gas valve with ignition and harness and pre heated complete
We serviced a
WHIRLPOOL WASHER TL
Model WTW4107SW0
Near Monroe, North Carolina 28112
Jonathan J.
Job Details:
08/14/2026
"Complaint machine will not ring out water from clothing was F0e9 out of balance pause only error code on history unit designed to stop cycle of it detects an out of balance load that it cannot rectify. Customer needs to ball up laundry and not coil laundry and fill tub to halfway mark language, barrier install, and instruction fulfilled through interpreter"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS331SDHM06
Near Matthews, North Carolina 28105
Jacob
Job Details:
08/14/2026
Unit not cooling/freezing.Found evaporator and evaporator cover in freezer encased in a large amount of ice and frost.Found defrost heater failure.Replacing heater and main control.; ordrng 1 W11650659 (Heater) and 1 W11611126 (Heat probe)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Marshfield, Massachusetts 02050
Aimee
Job Details:
08/14/2026
"In Warrenty Cust said walking and to hi heatFound the temp selector staying on high Vent is clear ; ordrng 1 W11050715 (Temp switch), used 1 W11224254 (Vent test) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SDHZ08
Near Marshfield, Massachusetts 02050
Aimee
Job Details:
08/14/2026
Not cold enough low frost patternAmps 7.4 on compressor Labor and part covered under extended warranty 10/10/28; ordrng 1 W11580057 (Cmpressor) and 1 W11504433 (Filter dryer Lok ring) and 1 W11504447 (Filter dryer cap tube)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Scituate, Massachusetts 02066
Aimee
Job Details:
08/14/2026
"Dumpped charge In bag and removed the compressor and filter dryer .Installed new compressor put 250 nitrogen to check for leaks , let sit 15.Charge with 5 oz of 134"
We serviced a
MAYTAG WASHER TL
Model MVWB765FW4
Near Amherst, Massachusetts 01002
Tito
Job Details:
08/14/2026
Arrived I installed a new suspension tested ok
We serviced a
MAYTAG WASHER TL
Model MVW7230HC1
Near Somers, Connecticut 06071
Gary V.
Job Details:
08/14/2026
"Inspected and found Gearcase and rotor making noise, will order parts and return.; ordrng 1 W11260238 (Rotor) and 1 W10752189 (Bolt) and 1 W10734521 (Slider) and 1 W11449841 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRS315SNHM09
Near East Longmeadow, Massachusetts 01028
Gary V.
Job Details:
08/14/2026
"Inspected and found freezer door switch broken, replaced with new switch and cycled tested fine."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KBBR336SPS00
Near Suffield, Connecticut 06093
Gary V.
Job Details:
08/14/2026
"Case# 24582293. Unit still having same issue after replacing main control board, temp in freezer going from 0? to 40-50? and everything thawing out. Spoke with Techline and they advised to replaced freezer thermistors, will order and return.; ordrng 2 W11649686 (Evap thermistor)s"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRF535SWHZ02
Near West Springfield, Massachusetts 01089
Gary V.
Job Details:
08/14/2026
"Installed new door and cam riser, cycled and tested fine."
We serviced a
KITCHENAID REFRIGERATOR FDB
Model KRMF706ESS05
Near Carver, Massachusetts 02330
Dan
Job Details:
08/14/2026
"Verified customer complaints, noisy fan, freezer and rc not cold enough. Found freezer not self defrosting. Manually defrosted freezer, for d defrost not working, no voltage supplied to defrost heater, heater ohms good and continuity. Customer has had the unit shut off, not light on or cooling when this occurs, thumping sound coming from triple valve and solenoid., warranty 2-5 years on sealed system parts, parts and labor. Need to collect payment before ordering parts. ; ordrng 1 W11575003 (Refrigerator reversing valve) and 1 W10675033 (Control board) and 1 W11109499 (Filter drier) and 2 W11506625 (Lock ring)s and 1 W11504445 (Lock ring coupler) and 1 W11575358 (Fan w/harness)"
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model GS6SHE
Near Kings Mountain, North Carolina 28086
Ryan S.
Job Details:
08/14/2026
Customer stated filter housing broken when moved. Quoted. Replaced via pre id ts . Collected via card
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM03
Near Brockton, Massachusetts 02301
Aimee
Job Details:
08/14/2026
Cust out of warranty explained that to her part would be covered 1 year labor isnt . she said she pays for a contract on the fridge The call came in a month after base Warrenty ended.Fridge was purchased through self help and on 8/26 she purchased a contract.I explained to her she needs to send the info from her contract company .Shes upset thought this was all set . There no info in ticket about being a contract Shes an older lady and didnt under stand upset at manufacturer they set up call not under contract.Save handle for Cust until contract comes in I also called tech line and documented withAdrian explained theres been 4 handles installed He suggested to replace the door with handle .Says after door and handle is replaced if happens again its Cust related
We serviced a
KITCHENAID REFRIGERATOR SXS
Model KRSC503ESS01
Near Matthews, North Carolina 28105
Jacob
Job Details:
08/14/2026
Complaint:not cooling fully in fridge.Found excessive amount of frost encasing fan/evap cover assmbly.Cx stated fan had been grindy sounding for a few days but has since stoppedReplacing cover fan assmbly and temperature thermistor/sensor.; ordrng 1 W10316760 (Sensor) and 1 W11683241 (LED) and 1 W11098695 (Cover)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFC5236RZ00
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
08/14/2026
Complaint how to power outage and now unit will no longer appear to Wi-Fi and the water filter light will not reset. I was able to get water filter to reset by holding drawer and freezer light not manual says to hold at the same time it is incorrect. Wi-Fi had to be deleted and cleared from history so that unit could be repaired again was able to successfully get that taken care of and figured out unit working as designed as of now no further issues reported by customer at this time.
We serviced a
AMANA WASHER TL
Model NTW4516FW3
Near Watertown, Connecticut 06779
Jimmy R.
Job Details:
08/14/2026
"Ran washer thew a diagnostic cycle due to unit leaving lint on clothing, checked for errors and found F8e1 long fill. Tested water inlet and found cold side slow checked filters and some sand on them cleaned and reinstalled, ran a calibration cycle and then a wash cycle checking tub and found a lot of lint in water. Advised customer on using the clean washer cycle to get rid of lint in tub this should stop it from getting on clothing. Washer is working to manufacture specs"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ
Near Brockton, Massachusetts 02301
Aimee
Job Details:
08/14/2026
"Found the light out , change the bulb and holder Tested complete"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
08/11/2026
"Upon arrival found suspension failed, caused tub ring and inner basket damage. Ordering inner basket and tub ring along with suspension. Keeping agitator for return call. Informed customer tub will be shipped to home, call office after checking it for damage. ; ordrng 1 W10554251 (Inner basket) and 1 W10780045 (Suspension) and 1 WPW10531289 (Ring)"
We serviced a
MAYTAG WASHER TL
Model MVW5430MW1
Near Lakeville, Massachusetts 02347
Dan
Job Details:
08/11/2026
"Verified customer complaint, squeaky agitation. Replaced drive clutch and drive belt.tested washer for proper operation. Job is complete."
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Wareham, Massachusetts 02538
Dan
Job Details:
08/11/2026
"Verified customer complaint, dryer stops/pauses randomly in either timed dry or auto sensor dry cycles, can press start immediately after and dryer starts and resumes cycle. Checked power supply outlet, polarity, wiring harness and connections , door switch, heat components , motor, controls. Replaced the electronic control still has stopped/pause. Case#2453372, whirlpool; ordrng 1 W11551763 (Dryer door switch)"
We serviced a
WHIRLPOOL WASHER TL
Model WTW4816FW2
Near Charlotte, North Carolina 28227
Jacob
Job Details:
08/11/2026
Replaced parts previously ordered/diagnosed.Tested.Unit functioning as desiged
We serviced a
MAYTAG WASHER TL
Model MVWB765FW4
Near Amherst, Massachusetts 01002
Tito
Job Details:
08/11/2026
"Arrived I found suspension failed, I ordered suspension kit; ordrng 1 W11130359 (Suspension)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hadley, Massachusetts 01035
Tito
Job Details:
08/11/2026
"Arrived I found cutoff failed, quoted, I installed a new cutoff kit tested ok; used 1 279816 (THERMAL KIT) from stock"
We serviced a
KENMORE REFRIGERATOR TM
Model ="11160712910"
Near Northampton, Massachusetts 01060
Tito
Job Details:
08/11/2026
"Arrived I found drain clogged , I cleaned the debris tested ok adjusted door gasket"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RS2
Near Gastonia, North Carolina 28052
Ryan S.
Job Details:
08/11/2026
"Installed new pan, made sure all burners line up properly. Verified they all work. Verified proper operation."
We serviced a
MAYTAG WASHER TL
Model MVW4505MW1
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
08/11/2026
"Customer complained unit wont start, found shifter and motir faults. Found gearcase leaking high amount of oil, had covered all parts connected to gearcase. Could not get agitator off. Ordering gearcase, and sll parts connected to gearcase, agitator(will have to be cut off). And 2xtimeframe. Informed Customer office will call when parts come in, ; ordrng 1 W11550891 (Agitator) and 1 W11423758 (Gearcase) and 1 W11026785 (Motor) and 1 W11481722 (Actuator) and 1 W11395618 (Capacitor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 2xtimeframe (2xtimeframe)"
We serviced a
GE WASHER TL
Model GUD27ESSJ1WW
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
08/11/2026
"Returned to install new belt, installed belt. Ran spin cycle. Unit started spinning. Verified proper operation."
We serviced a
WHIRLPOOL MW/WALL OVEN COM
Model WOC54EC0HS20
Near Gastonia, North Carolina 28056
Ryan S.
Job Details:
08/11/2026
Customer complained unit stuck in control lock. Confirmed complaint. Quoted repair. Customer stated someone had done some to cause a power outage and he was going to get them to pay for it. Saved quote. Quoted trip fee. Informed customer trip fee will be deducted from total if he decides to repair unit.
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Cumberland, Rhode Island 02864
Lee
Job Details:
08/11/2026
"Customer states unit continues to drain confirmed issue found error message for pressure sensor, replaced control tested okaySpecial Project S153EB"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDA03CTBS1
Near Lincoln, Rhode Island 02865
Lee
Job Details:
08/11/2026
"Wpw10199696Need to reorder dispenser, came broken, door wont shut. Office will call when parts are in; ordrng 1 WPW10199696 (dispenser)"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW1
Near Pawtucket, Rhode Island 02860
Lee
Job Details:
08/11/2026
"Installed valve tested properly, shut off for washer water does not work, customer shut down main shut off."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Clover, South Carolina 29710
Ryan S.
Job Details:
08/11/2026
Customer complained unit not working. Found proper voltage to unit. Found harness to control board w as loose. Secured and reassembled control. Ran unit. B verified proper operation.
We serviced a
JENNAIR RANGE
Model JGCP436WP02
Near Matthews, North Carolina 28104
Jacob
Job Details:
08/11/2026
Wrong ignitor recieved.Orderd correct with tech line assistance ; ordrng 1 W10763504 (Harness)
We serviced a
SUB ZERO FREEZER
Model 501F
Near Suffield, Connecticut 06078
Gary V.
Job Details:
08/11/2026
"Inspected and found defrost timer stalled in defrost, advanced out of defrost and unit started running, unit needs defrost timer.; ordrng 1 Spa1401ad"
We serviced a
WHIRLPOOL WASHER TL
Model WTW6157PB1
Near Enfield, Connecticut 06082
Gary V.
Job Details:
08/11/2026
"Inspected and found main control board getting proper voltage but no operation at all, unit needs electronics, will order and call for return date.; ordrng 1 W11834062 (Main acu) and 1 W11680403 (Ui panel) and 1 W11627516 (Ui board) and 1 W11789822 (Hmi connector)"
We serviced a
FRIGIDAIRE REFRIGERATOR SXS
Model PLHS69EGSS0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
08/11/2026
Called customer while on the way and he canceled.
We serviced a
MAYTAG WASHER TL
Model MVW6200KW3
Near Somers, Connecticut 06071
Gary V.
Job Details:
08/11/2026
"Inspected and found main control board getting 120 V but not powering on at all, attempted to replace the control board and the control board was defective .unit needs electronic control board, and ordering a capacitor for back up. Unit is under two year warranty with Costco. Sending part back for credit.; ordrng 1 W11633359 (Main control) and 1 W11395618 (Capacitor)"
We serviced a
MAYTAG WASHER TL
Model MVW7232HW2
Near Westfield, Massachusetts 01085
Tito
Job Details:
08/11/2026
"Arrived I found clutch and slider failed,I installed new clutch and slider tested ok; used 1 W10754448 (CLUTCH), and 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID OVEN
Model KOEC430RSS01
Near Westfield, Massachusetts 01085
Tito
Job Details:
08/11/2026
"Arrived I found fan and control failed,I ordered control and motor,Xtra time ; ordrng 1 W11448962 (CNTRL-ELEC) and 1 W11811612 (Latch) and 1 W11617227 (Motor fan) and 1 W11548753 (Blade) and 1 Xtratime (Xtra time)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSG/AA
Near Westfield, Massachusetts 01085
Tito
Job Details:
08/11/2026
"Arrived I found ice debris in fridge evap, reordered cover ,xtra time ; ordrng 1 DA97-13757B (Cover) and 1 DA82-01415A (A/S ASSY-WATER LEAKAGE) and 1 TJ90SH201 (Heat) and 1 Xtratime (Xtra time)"
We serviced a
KITCHENAID REFRIGERATOR
Model W11087438
Near Brockton, Massachusetts 02301
Aimee
Job Details:
08/11/2026
Installed new right gasket complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV11
Near Meriden, Connecticut 06450
Jimmy R.
Job Details:
08/11/2026
Tested unit and found ice maker leaking water down the back of the Cabinet and found fill tube sticking up in the air causing water to not flow into ice maker and behind it. Fixed fill tube and got rid of all the ice cycled unit and ice maker is now filling and working to specs
We serviced a
GE RANGE
Model JB645RKBSS
Near Southington, Connecticut 06479
Jimmy R.
Job Details:
08/11/2026
Tested each burner of the cooktop and found front left dual burner stuck on a high setting found when wiggling the switch the burner would cycle but then get stuck on high again when it is set to low. Unit will need new infinite switch will order and return with parts sent estimate ; ordrng 1 WB24X47186 (Infinite switch)
We serviced a
WHIRLPOOL WASHER TL
Model WTW4957PW0
Near Cheshire, Connecticut 06410
Jimmy R.
Job Details:
08/11/2026
"Ran washer threw a diagnostic cycle and found no errors ran a self test cycle and found when unit would shift into a spin cycle it would start to grind never spinning. Checked cam and actuator finding actuator getting stuck half way thew it moving and grinding the cam, replaced both parts and recalibrated unit finding unit is now shifting and operating to manufacture specs ; used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"
We serviced a
WHIRLPOOL WASHER TL
Model WTW5057LW1
Near Naugatuck, Connecticut 06770
Jimmy R.
Job Details:
08/11/2026
Tested unit and found when washer would go into a spin cycle the unit would start jumping all over the place and then error out off balance cycle. Checked off balance issue and found suspension faulty causing the tub to rock and jump hitting sides of cabinet. Will need to order new suspension kit and will use control on return ; ordrng 1 W11396716 (Suspension kit)
We serviced a
WHIRLPOOL REFRIGERATOR SXS
Model WRSF5536RZ00
Near Charlotte, North Carolina 28270
Jacob
Job Details:
08/11/2026
Replaced cover.Tested.Unit is now dispensing ice as designed
We serviced a
JENN-AIR REFRIGERATOR SXS
Model JBRFR30IGX20
Near Charlotte, North Carolina 28211
Jacob
Job Details:
08/11/2026
Adjusted seal.Found seal not set properly.Was not meeting cabinet face/edge.Unit functioning as designed.
We serviced a
JENN AIR FREEZER
Model JBZFL24IGX10
Near Charlotte, North Carolina 28211
Jacob
Job Details:
08/11/2026
Cx complaining of intermittent ice production.Verified ice maker functional.Verfied fill tube heater functional.New user interface needed with upgraded software to prevent intermittent freezing..; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Charlotte, North Carolina 28209
Jacob
Job Details:
08/11/2026
Complaint lower spray arm not functioning.Found spray arm connector malformation.New needed.; ordrng 1 W11814179 (Wash arm)