Service History 25 - Advantage Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3436RZ00

Near Newport, SC 29732

Mitch H.

Job Details: 05/16/2025

Checked and found freezer door gasket deformed and not sealing correctly. Ordering gasket. Checked part availability and scheduled return for 5/21 AM ; ordrng 1 WPW10714545 (Freezer door gasket)

We serviced a

WHIRLPOOL DRYER

Model WED6150PW0

Near York, SC 29745

Mitch H.

Job Details: 05/16/2025

"Checked and found heating element bad. Removed and replaced element, tested, dryer now heating and operating properly.; used 1 279838 (Element) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Millis, MA 02054

Aimee Z.

Job Details: 05/16/2025

Installed new control and ran diagnostics Also a drain and spin

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Leicester, MA 01524

Glenn

Job Details: 05/16/2025

Replaced latch for dryer door tested all OK

We serviced a

KITCHENAID RANGE

Model KCGD500GSS00

Near Ellington, CT 06029

Gary V.

Job Details: 05/16/2025

"Inspected and found left front burner valve broken and leaking gas, shut gas off, and will order valve and return.; ordrng 1 W10844343 (Left front burner valve)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4957PW0

Near Vernon, CT 06066

Gary V.

Job Details: 05/16/2025

"Inspected and found no fault codes, but found power supply cord connected to main acu became dislodged, causing unit to shut off randomly ,and reinserted completely, cycled thru diagnostics test and all functions now test fine.; dspstn on spec-tagged invntry: 1 W10919003 DRAIN PUMP"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPB2

Near Manchester, CT 06042

Gary V.

Job Details: 05/16/2025

"Inspected and ran diagnostics, found main acu wash relay stuck and continuing thru entire cycle without draining or refilling, needs main acu and will submit estimate and call for return date.; rqstng P&A on 1 W11683652 (Main acu)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Southington, CT 06489

Andre

Job Details: 05/16/2025

Ck unit upon arrival and customer stated unit has a smell but not consistent and not after every wash. Check and found drain hose loop correctly. Double sink next to dish washer full sink with water and let sink drain and found sink draining fast inform customer unit is design for water to still settle within drain lines unable to correct any issue for smell. No mechanical failure at this given time

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ08

Near New Britain, CT 06053

Andre

Job Details: 05/16/2025

Ck unit upon arrival and defrost remainder of ice build up from evaporator and install heater harness and thermistor order by previous service technician

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Bristol, CT 06010

Andre

Job Details: 05/16/2025

Ck unit upon arrival remove and install parts pressurize system and monitor pressure and found no drop in pressure. Add Freon Freon to system and monitor unit and unit start to create a full frost pattern inform customer 24hr for proper cooling

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PW0

Near Waterbury, CT 06705

Andre

Job Details: 05/16/2025

Ck unit upon arrival and install control board remove and found latch damage install latch from truck stock and calibrate unit. See attach photo from previous visit unit has no control when customer got unit delivered ; used 1 W11700916 (Latch) from stock

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT112CZJZ01

Near Waterbury, CT 06704

Andre

Job Details: 05/16/2025

Ck unit upon arrival and found drain frozen defrost all ice from drain and unit now operating to manufacturers specs

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF736SDAM13

Near Charlotte, NC 28214

Caleb

Job Details: 05/16/2025

"Part we put on was defective. Stated that bimetal was open when it was covered in ice, unit needs new fan motor with bimetal. ; ordrng 1 W11452196 (Fan)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS20

Near Charlotte, NC 28214

Caleb

Job Details: 05/16/2025

"Replaced both controls, found evidence of corrosion on boards. Unit now checks fine. Advised customer that if still experiencing issues then to first have the builder confirm wiring to unit."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS03

Near Charlotte, NC 28278

Caleb

Job Details: 05/16/2025

"Unit needs gasket for freezer door. Asked another tech for part number and he informed me that we carry those as stock, my system says I have 2 after confirming part number. I never received these gaskets. Unit needs 2 gaskets for freezer door due to pocket of insulation missing in freezer door. Spoke with Lisa; ordrng 2 W11159728 (Gasket)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Brimfield, MA 01010

Chris B.

Job Details: 05/16/2025

"Replaced all parts ran vacuum and pressure checked with nitrogen and no leaks on the connections charged unit with 53 grams. Unit is cooling normal. ; used 1 W11504445 (COUPLER 5/4), 2 W11504447 (COUPLER 5/1.8 NR MS00), and 1 W11109499 (FILTER DRIER-TUBE R600a) from stock"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS04

Near Monroe, NC 28110

Jonathan J.

Job Details: 05/16/2025

"I replaced all previously ordered parts, tested operations no further issues found today. Freezer doors now opening and closing easily original heater had 30.2 ohms replaced it new one has 30.4 ohms. pin connector fits tighter on new one when clipping it together."

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LW1

Near Indian Land, SC 29707

Clinton

Job Details: 05/16/2025

Replaced control unit it worked properly after repair ran diagnostics cycle no issues.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near Fort Mill, SC 29707

Clinton

Job Details: 05/16/2025

Ordered water valve and re circulating pump as pump ran dry bc water filling in the is so slow water slow. ; ordrng 1 W11542865 (Pump) and 1 W10897719 (Water valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Millbury, MA 01527

Glenn

Job Details: 05/16/2025

Found water pump failure replaced part from truck stock tested all OK ; used 1 W11025157 (MOTOR/SUMP) from stock

We serviced a

GE WASHER TL

Model GTW180SCJ0WW

Near Shrewsbury, MA 01545

Glenn

Job Details: 05/16/2025

Went to install the pressure switch but found the control panel holding tabs were cracked and broken needs additional part control panel. Repair declined customer is owed a partial refund

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC300ESS11

Near Northbridge, MA 01588

Glenn

Job Details: 05/16/2025

Amy installed the compressor and filter dryer pressurized with nitrogen no leaks found at this time. Will the vacuum charged the fridge with 600 tested all OK?

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF28R6301SR/AA

Near Palmer, MA 01069

Chris B.

Job Details: 05/16/2025

Complaint that the ice maker is not working properly. Found heavy ice buildup and customer mentioned that it keeps building up and making a mess. Will order IM Board and sealant for approval.; rqstng P&A on 1 DA81-05595A (Sealant) and 1 DA97-15217D (Ice Maker) and 1 DA82-02367A (Clips) and 1 DA97-12540G (Heater Auger) and 1 DA92-01190A (Control Board)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS321SDHZ08

Near South Windsor, CT 06074

Gary V.

Job Details: 05/16/2025

"Inspected and found bins and shelf broken, replaced bins and shelf, tested fine."

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF30HDEDTSR/AA

Near Windsor, CT 06095

Mike K.

Job Details: 05/16/2025

"Complaint of ice production stopping or slowed, bin leve going down. This is on lower icemaker, upper icemaker hasnt worked in years.37 in rf, -1 in n fr. Water pressure at dispenser is ok, ran icemaker harvest test and dropped cubes and filled fine. Suggest emptying tray and monitoring production, if not making ice replace icemaker, saved quote. Collected for service call"

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X20DW06

Near Watertown, CT 06779

Jimmy R.

Job Details: 05/16/2025

Arrived and found unit unplugged advised customer unit needs to be plugged in to get a real reading and to know whats going on advised once plugged in to add food and we would order compressor then when it comes in we would call to schedule return visit advised compressor part is only thing that would be covered no labor or the service fee ; ordrng 1 W11578208 (Compressor) and 1 W11109499 (Drier)

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB0

Near Torrington, CT 06790

Andre

Job Details: 05/15/2025

Ck unit upon arrival and found strike broken off install strike from truck stock and unit now operating to manufacturers specs ; used 1 W11457841 (Strike) from stock

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC604FSS01

Near Farmington, CT 06032

Mike K.

Job Details: 05/15/2025

"Fr is cold, lower rf cold but warmer in upper section. Found rf evap freezing over, fan not running. Outside serial range of service pointer. Quoted for evap cover, 2x labor ( door removal and shelf assy removal required for evaporator access). Saved quoted and collected for service call."

We serviced a

WHIRLPOOL WASHER TL

Model LXR9245EQ0

Near West Hartford, CT 06107

Mike K.

Job Details: 05/15/2025

"Unit not spinning draining, lid switch split, when lid switch activated the spin and drain cycle are working. Also unit is leaking from the drain assembly"

We serviced a

LG REFRIGERATOR

Model LFXC24796S

Near Franklin, MA 02038

Aimee Z.

Job Details: 05/15/2025

"Found no cooling fridge or freezer.Amps .06 between,05 and .07There was a process stub on put gauges on Was 0 theres no Freon in the system Needs filter dryer and a leak check.Cust buying new"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB0

Near Torrington, CT 06790

Andre

Job Details: 05/15/2025

Ck unit upon arrival and found strike broken off install strike from truck stock and unit now operating to manufacturers specs ; used 1 W11457841 (Strike) from stock

We serviced a

MAYTAG WASHER TL

Model MVW7232HW0

Near Charlton, MA 01507

Glenn

Job Details: 05/15/2025

"Install control gear case rotor, stater clutch, and slider tested all OK no leaks ; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH and 1 W10734521 SLIDER"

We serviced a

WHIRLPOOL RANGE

Model MER6600FZ2

Near Oxford, MA 01540

Glenn

Job Details: 05/15/2025

Found shorted right front switch and floor scratches prior to repair and service. Installed switch tested all ok but; used 1 WP3149400 (INFINITE SWITCH) from stock

We serviced a

MAYTAG WASHER TL

Model MVW4505MW2

Near New Britain, CT 06053

Mike K.

Job Details: 05/15/2025

"Unit is under 1yr wp warranty per service bench. Complaint of running noise. No errors in history. Completed diagnostic test cycle fine. Unit is a little off level, adjusted feet and better. Unit functioning properly. Explained unbalanced loAds and how to correct."

We serviced a

GE DRYER

Model DV48H7400GW/A2

Near Springfield, MA 01118

Gary V.

Job Details: 05/15/2025

"Inspected and found supply gas valve shut off to the dryer, as soon as supply valve was turned on gas started leaking through the valve in the dryer, needs gas valve and igniter, quoted and he will call if wants repaired."

We serviced a

AMANA RANGE

Model ACR4203MNB1

Near Springfield, MA 01105

Gary V.

Job Details: 05/15/2025

"Arrived and found power cord didnt need to be replaced, everything is all intact and unit completely functional."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF507HPS03

Near Cheshire, CT 06410

Jimmy R.

Job Details: 05/15/2025

"Checked over unit and found fridge had started to leak water from underneath unit then stoped checked issue and found water valve connection to ice maker dripping, removed line and cut off bad end reattached and cycled water valve multiple times water line is dry and working normally. Checked over cooler and unit is cooling and functioning properly"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS06

Near Longmeadow, MA 01106

Chris B.

Job Details: 05/15/2025

N/A

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS335SDHM06

Near Charlotte, NC 28202

Clinton

Job Details: 05/15/2025

They wont pay said to bill him or call him; saved tckt

We serviced a

MAYTAG WASHER TL

Model MVWC565FW1

Near Enfield, CT 06082

Gary V.

Job Details: 05/15/2025

"Inspected and found hub stripped, gearcase leaking oil, actuator broken and replaced, smashed agitator off so unit can be repaired on return trip. Will submit estimate and call for return date.; rqstng P&A on 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W10752187 (Bolt) and 1 W11550891 (Agitator) and 1 WPW10427633 (Shield), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model ET1CHEXSB01

Near Meriden, CT 06450

Jimmy R.

Job Details: 05/15/2025

"Checked over unit and found fridge section not cooling found no air flow into fridge section due to air vents frozen over. Removed evaporator cover and found drain clogged causing ice build up and overflow then froze in air tunnel, melted all ice cleared drain and unit is now blowing cold air into fridge. Checked cooling and all operations are now working to specs"

We serviced a

FRIGIDAIRE REFRIGERATOR FDB

Model GRFC2353AF0

Near Holland, MA 01521

Chris B.

Job Details: 05/15/2025

Replaced parts and UI and control communicating properly. Unit working normal.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ11

Near Rock Hill, SC 29732

Mitch H.

Job Details: 05/15/2025

"On arrival, checked and found ice bin full. Tested ice maker, found it operating properly. No issues found with ice maker. Freezer door still developing condensation on top between door and pantry drawer. Has already had auxiliary gasket installed, still has issue. Ordering freezer door. Advised customer that door will ship directly to them and they will need to inspect door and call to schedule return l; ordrng 1 W11435351 (Freezer door)"

We serviced a

WHIRLPOOL WASHER TL

Model WTW8000BW0

Near Tega Cay, SC 29708

Jonathan J.

Job Details: 05/15/2025

"Complete washing machine in the middle of the cycle is very loud and also making loud banging noise no matter what is washed all the time. I found bearing failure. I found suspension rod failure, hot water, inlet valve is extremely loud and unit displaying control board failure and sensor failure unit leaking on customer floor as well from bearing failure . f51 f52 f53 codes. Per warranty unit is no longer serviceable due to parts being no longer available file number 7741546241 close ticket out do not attempt to order parts"

We serviced a

GE WASHER FL

Model GFW550SSN1WW

Near East Windsor, CT 06088

Gary V.

Job Details: 05/15/2025

"Inspected and found tub full of water and drain pump broken not draining out, vacuumed out all the water ,will order new drain pump and return.; ordrng 1 WH11X29539 (Drain pump)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ3

Near Ellington, CT 06029

Gary V.

Job Details: 05/15/2025

"Inspected and no fault codes found, cycled bake temp to 380 and didnt detect any odors or problems, cycled burners on high and low and all functions test normal at this time."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW08

Near Charlotte, NC 28216

Ryan S.

Job Details: 05/15/2025

Helped NS install compressor. Proper frost pattern observed. Informed customer to give 24hr for proper cool. NS has parts in his ticket.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Mount Holly, NC 28120

Ryan S.

Job Details: 05/15/2025

Return to install valve install valve checked all burners. Everything operating properly turned off valve use gas meter no ambient leaks verified proper operation. Informed customer to call gas company to get unit turned back on . Turned off gas before leaving.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Fort Mill, SC 29708

Jonathan J.

Job Details: 05/15/2025

"I found motor pulley was starting a split in half. I found drive belts frayed causing noise. Replaced drive motor also found original drive motor bearing had completely failed as well grinding. Found new drum was dented where the plastic mylar fits left part with customer did not see anything wrong with original drum at this time. ; used 1 4392065 (DRYER REPAIR KIT), and 1 279827 (MOTOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRF736SDAM14

Near Fort Mill, SC 29708

Mitch H.

Job Details: 05/15/2025

Tested and ran diagnostics. All components checked good. Found that freezer door gasket had gaps and not sealing correctly and allowing warm are infiltration and ice buildup. Used heat gun to form gasket and ensure proper seal around full perimeter. Door now closing and sealing properly.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRFF3536SZ00

Near Bristol, CT 06010

Andre

Job Details: 05/15/2025

Ck unit upon arrival and customer thought lights in freezer was out but after further inspection inform customer unit only contains 1 freezer LED modules normal operation

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS04

Near Bristol, CT 06010

Andre

Job Details: 05/15/2025

Ck unit upon arrival and customer stated unit leaking from fresh food compartment remove and check and found fresh drain frozen. Have customer sign waiver to pull unit out using slider. Remove drain tube and found Gunk build up inside drain tube restricting unit from draining water. Clear drain and defrost ice from drain and poor water to test unit now operating to manufacturers specs

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Burlington, CT 06013

Andre

Job Details: 05/15/2025

Ck unit upon arrival remove and install new sump motor and monitor unit as unit wash check rear and all sides and under unit while unit was to monitor for leaks and found no more leaks. Install unit back in place and unit is now operating to manufacturers specs

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Lake Wylie, SC 29710

Mitch H.

Job Details: 05/15/2025

"Removed and replaced pump, harness control and strike. Reassembled, ran DLMS calibration, completed properly. Tested washer in Quick wash cycle, all operating properly.; used 1 W11457841 (Strike) from stock"

We serviced a

KITCHENAID M/W OTR

Model KMMF330PPS

Near Fort Mill, SC 29707

Clinton

Job Details: 05/15/2025

Installed control board tested unit multiple times unit had no failures

We serviced a

MAYTAG WASHER TL

Model MVW4505MW0

Near Mount Holly, NC 28120

Ryan S.

Job Details: 05/15/2025

"Customer complained unit will start but cuts off after Initial check. Found motor error. Found humming during spin/agitate. Replaced motor capacitor. Ran unit quick wash, unit filled started washing . Verified proper operation. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL DRYER

Model ="79680272900"

Near Charlotte, NC 28214

Caleb

Job Details: 05/15/2025

"Replaced back right support roller. Unit tests fine, took pics,; used 1 DE7523 (Drum support) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS3

Near Charlotte, NC 28214

Caleb

Job Details: 05/15/2025

"Replaced control and confirmed operation, unit tests fine."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFF577KPS03

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 05/15/2025

Complaint unit will randomly stop cooling and then the next day everything will be back frozen again and cooling perfectly fine. Issue is random when it occurs usually itll be for a 24 hour period of time when it stops cooling no noise no nothing. I found unit is actively cooling evaporator has a full frost pattern no noises reported. No loss of lights when it stops cooling. No abnormal noise. Loud or otherwise. Ordering control evap fan motor and start capacitor and relay. ; ordrng 1 W11224256 (Control) and 1 WPW10197428 (Start device) and 1 W11578030 (Evap fan motor) and 1 WPW10350564 (Capacitor)

We serviced a

MAYTAG WASHER TL

Model MVWB835DC4

Near Indian Land, SC 29707

Clinton

Job Details: 05/15/2025

Replaced all parts with Gearcase tested unit no faults no issues fills drains spins and washes. No issues after all parts replaced

We serviced a

WHIRLPOOL WASHER FL

Model WFW6605MW1

Near Denver, NC 28037

Ryan S.

Job Details: 05/15/2025

"Returned to install ACU and pressure switch. Installed parts ran service test cycle. Unit filled and washed, spin and drained. Ran quick wash after and unit went through quick wash. Verified proper operation."

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model WET4024HW0

Near Lincolnton, NC 28092

Ryan S.

Job Details: 05/15/2025

Customer complaining unit lid would not lock upon arrival could not find model. Serial tag pulled unit out. Look for alternative places model. Serial tag could have been put front back. Top sides under panels could not find model serial tag. Model serial tag should be inside dryer door per manual specifications. Informed customer to call whirlpool or the place she purchased it from. Can not work on unit under warranty without model serial tag.

We serviced a

WHIRLPOOL DRYER

Model CGT9100GQ1

Near Charlotte, NC 28277

Clinton

Job Details: 05/15/2025

Order controls for unit d26 error is displayed same as dryer next to pit parts order office will set up on e parts arrive this a laundry center in hotel; ordrng 1 W11282948 (Tech box control) and 1 W11282947 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JB3

Near Charlotte, NC 28208

Caleb

Job Details: 05/15/2025

"Confirmed error, no operation. Replaced control unit tests fine."

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Charlotte, NC 28203

Caleb

Job Details: 05/15/2025

Replaced ui order by previous tech. Unable to confirm operation due to unit needing to be installed.

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HZ01

Near Charlotte, NC 28209

Caleb

Job Details: 05/15/2025

Replaced pump. Unit tests fine. Control not needed. Advised customer of concerns regarding drain setup.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ3

Near Sturbridge, MA 01566

Chris B.

Job Details: 05/15/2025

Complaint that the dishwasher has an error code and will not start any cycle. Found error code F8E4. Drip pan full due to over suds. No issues found with the unit. No issues found with the dishwasher.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS325SDHZ11

Near Sturbridge, MA 01566

Chris B.

Job Details: 05/15/2025

Replaced part and no leaks detected. Good water flow on dispenser. 1yr warranty on parts and labor.

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRB329DMBB05

Near Charlton, MA 01507

Chris B.

Job Details: 05/15/2025

Complaint that the IM still not making ice in a timely manner. Will order new IM. Upon arrival found evidence that the heating element cycle before opening the back panel on evaporator. Left the freezer door shut for 20min. to make sure frost pattern was normal as seen in the pics. ; ordrng 1 W11692144 (Ice Maker Kit)

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Gastonia, NC 28056

Ryan S.

Job Details: 05/15/2025

Customer complaint unit shaking too much during spin ran diagnostics found no error. Codes ran high speed spin unit is shaking normally during high speed spin inform customer. This is normal operation. Instructed customer on how to properly load unit to prevent unbalanced loads verified proper operation.

We serviced a

MAYTAG WASHER TL

Model MVW6230HW1

Near Charlotte, NC 28273

Caleb

Job Details: 05/15/2025

"Replaced control and drain. Unit still not draining, no voltage coming from control to pump. Found door switch defective as well. Replaced previously ordered door switch. Unit now drains fine. Ran diagnostics cycle with no errors or fault."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Charlotte, NC 28278

Caleb

Job Details: 05/15/2025

"Replaced filter housing and dual valve recommended by Techline, Confirmed operation no leaking or issues. Unit tests fine."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Monroe, NC 28112

Jonathan J.

Job Details: 05/15/2025

Replace control tested operations performed a control board calibration procedure. No further issues found customer started a quick wash cycle before departure.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHM08

Near Monroe, NC 28110

Jonathan J.

Job Details: 05/15/2025

Complaint not making ice. I found icemaker has failed. Will not cycle and diagnostics menu will not cycle when powered off and powered back on. Replaced icemaker inspected for any kind of leakage from filter tube no leakage occurring as of right now. Everything appears to be working properly as of right now.Customer to allow 48 to 72 hours for ice.

We serviced a

WHIRLPOOL WASHER TL

Model WTW4855HW3

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 05/15/2025

F1e1 f3e1 on original control replaced control. Performed a control board calibration process no further issues found with unit at this time.

We serviced a

WHIRLPOOL WASHER TL

Model WTW8127LC0

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 05/15/2025

F3e2 pressure switch fault f3e3spin limit by water temp f8e3 water hazard flood conditions detected over fill or leaking perceived f2e1 touch button pressure longer than 10 seconds Cleared error codes in fault history. Replaced control tested operations no further issues found at this time. Ran a quick wash cycle found heavy sudsing unit set at 10x concentration.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS3

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 05/15/2025

"Complaint unit directly out of the box has rusted in her door and rusted dishwasher rack, chipped missing paint on tines of the lower basket. all spray arms are working properly with no issues upon arrival. Left parts with customer. ; ordrng 1 W10728159 (Rack) and 1 W11559689 (Inner panel)"

We serviced a

MAYTAG WASHER TL

Model MVWB765FW0

Near Ludlow, MA 01056

Chris B.

Job Details: 05/15/2025

Replaced all parts and ran diagnostic cycle. All working normal. No leaks detected.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP560HAMZ1

Near Clover, SC 29710

Mitch H.

Job Details: 05/15/2025

"Disassembled dishwasher, removed and replaced inner door, seal, vent, dispenser, standpipe and drain pump. Reassembled, tested dishwasher and checked for leaks. Operating properly and no leaks found.; used 1 W10876537 (Drain pump) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRFF3236RZ00

Near Smyrna, SC 29743

Mitch H.

Job Details: 05/15/2025

"Began the process of removing compressor. Removed filter drier, cut open, found beads gray in color. Called tech line spoke to Dan SR# 7741575125, he said this color didnt match his comparison pictures to deem unrepairable and to proceed with repair. Removed and replaced compressor and related parts. Flushed system with nitrogen. Charged with nitrogen to 250psi, used bubble solution to check for leaks, none found. Allowed to sit under pressure for 20 minutes, no pressure loss. Evacuated nitrogen, did sweep charge and allowed system to go into vacuum. Weighed in correct charge, 54g, of R600a. Compressor operating and cooling properly.; used 1 R600a (R600a) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW2U U

Near Wilbraham, MA 01095

Chris B.

Job Details: 05/15/2025

Complaint that the washer would not finish any cycle. Found bad gear case and oil leaking. Customer will not fix and will call the store where they bought it from. Collected trip fee.

We serviced a

MAYTAG WASHER TL

Model MVWB835DW1

Near Worcester, MA 01605

Glenn

Job Details: 05/15/2025

Found drain pump & gear case failure repair declined

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Worcester, MA 01609

Glenn

Job Details: 05/15/2025

"Complaint not dispensing ice tested, and it immediately operated properly dispense both crushed and cubed ice unable to verify complaint customer instruction ; dspstn on spec-tagged invntry: 1 W11700250 ICEMAKER"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ00

Near Holden, MA 01520

Glenn

Job Details: 05/15/2025

"Found ice maker thermistor error replaced ice maker during testing the ice maker will not rotate and on and off switch and I spin switch tested OK order parts main control board ; rqstng P&A on 1 W11089236 (Control board), dspstn on spec-tagged invntry: 1 W10873791 ICE MAKER"

We serviced a

MAYTAG WASHER TL

Model MVWP575GW1

Near Worcester, MA 01606

Glenn

Job Details: 05/15/2025

"Found shifter fault code not detecting spin speed, checked cam it was ok ran diagnostics. washer needs shifter replaced. order part ; ordrng 1 W11212745 (Shifter)"

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF28R7201SRAA

Near Shrewsbury, MA 01545

Glenn

Job Details: 05/15/2025

Installed auger assembly an icemaker tested all OK icemaker filled

We serviced a

JENNAIR WALL OVEN

Model JJW2830IM00

Near Grafton, MA 01536

Glenn

Job Details: 05/15/2025

Installed troll panel tested all OK

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Waterbury, CT 06708

Jimmy R.

Job Details: 05/15/2025

"Ran dryer and found inner door full of lint and moisture checked venting and found clear ran unit and found outer vent cap flaps had gotten stuck closed due to warped this caused no air flow out of dryer and no drying. Showed customer and they will get venting replace. Adjusted dryer door to close normally it was super hard to push closed, let unit run and flam is now cycling and heating to specs"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FPS05

Near Waterbury, CT 06708

Jimmy R.

Job Details: 05/15/2025

"Sectioned unit off and cleared all lines with 250psi of nitrogen replaced drier and compressor refilled with 250psi of nitrogen and water 20 min checking pressures, found pressures holding and steady. Pumped unit down into a vacuum for 30 min and unit held vac, recharged unit with r600 and waited for unit to cool found freezer section fully frosting temp was at 60 when arrived down to 22 degrees. Advised customer to add water to freezer and make sure it is freezing in 24 to 48 hrs ; dspstn on spec-tagged invntry: 1 R600A R600A 14.8 OZ"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRU17G4JW22

Near Suffield, CT 06093

Mike K.

Job Details: 05/15/2025

Replaced thermostat and not is running and starting to cool

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRF555SDFZ11

Near Plainville, CT 06062

Andre

Job Details: 05/15/2025

"Ck unit upon arrival have customer push for ice from dispenser and unit dispensing ice, ice bucket is full. Inform customer ice can froze together. Inform customer to a small knock on outer bucket can free ice up and to just try again. Inform customer rust is not covered and he would need to get a Authorization from whirlpool for all 3 doors to be replace for rust. At this time no mechanical failure"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS571CIHZ00

Near Charlotte, NC 28277

Clinton

Job Details: 05/15/2025

Wiring harness cut at the bottom of door order door Custer informed to check part for damage and then call office to get set up for service ; ordrng 1 LW11089011 (Door)

We serviced a

WHIRLPOOL DRYER

Model WED9150WW1

Near Charlotte, NC 28277

Clinton

Job Details: 05/15/2025

Customer canceled when I called

We serviced a

WHIRLPOOL DRYER

Model WED8620HC2

Near Matthews, NC 28104

Clinton

Job Details: 05/15/2025

Panel on the side dented pulled dent out. Slight dent screws scraping on the side

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT518SZFM

Near Attleboro, MA 02703

Aimee Z.

Job Details: 05/15/2025

"Found ice ball in freezer took photofound leak at evap ball ice , didnt find on in condensor.Leak check before add parts.Amps o.8134.freon; rqstng P&A on 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator)"

We serviced a

MAYTAG DISHWASHER

Model MDBH975AWW

Near Enfield, CT 06082

Gary V.

Job Details: 05/15/2025

"Inspected and found door latch broken, replaced with new latch and cycled. Tested fine. Honored the $20 senior discount."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4850HW3

Near Granby, CT 06035

Mike K.

Job Details: 05/15/2025

"Unit unplugged on arrival. Plugged in and went into manual drain. No kinks/damage to pressure hose found. Unit has F3e1 error in history.Service pointer S153EB applies to this failure , will cover part/labor of new control. Ordering control. Collected for service call. Office to contact cs when parts come in to schedule return ; ordrng 1 W11607637 (Control)"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS1

Near Windsor, CT 06095

Mike K.

Job Details: 05/15/2025

Replaced rack roller assy on right side and working fine

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS571CIHZ01

Near Bloomfield, CT 06002

Mike K.

Job Details: 05/15/2025

"Icemaker not working, wires broke at door harness. Ordering door assy stainless steel. Advised cs that part will ship directly to them. could take up to 6weeks. To call us when arrives to schedule return trip to install.; ordrng 1 LW11202405 (Freezer door)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Simsbury, CT 06081

Mike K.

Job Details: 05/14/2025

"Cs complaint that unit ran all night, woke up and was still spinning. F7e7 error in history. Ran diagnostic cycle and unit did not agitate or spin, just hums. Basket turns freely. Found open capacitor.Replace actuator and capacitor and ran diagnostic cycle again, completed fine ; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"

Contact Us Today

About Us