Service History 248 - Advantage Appliance Repair

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDB01

Near Mooresville, NC 28115

Vincent O.

Job Details: 08/28/2023

"Installed new compressor. Pulled vacuum and checked for leaks. Recharged system 48g r600a. Allowed unit to run and verified pressures balance and suction line remains dry. All functions check ok. ; dspstn on spec-tagged invntry: 1 W11370574 COMPRESSOR R600A , used 1 R600a (R600a) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW862CHC1

Near Burlington, CT 06013

Ruben C.

Job Details: 08/28/2023

Checked unit found wash element sensor open replaced element tested ok cust will try a load

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/28/2023

Replaced all previously ordered parts tested operations no abnormal noises or issues found. Dryer is heating and operating properly.

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Kings Mountain, NC 28086

Mark C.

Job Details: 08/28/2023

Unit will not advance past 300 due to a sticking relay on the control quoted 714.56 customer is not going ahead with the repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Hadley, MA 01035

Mike K.

Job Details: 08/28/2023

"Frost in freezer. Found door not sealing fully in upper right, cause was box in pizza box storage area just large enough to keep door from sealing completely. Cleared frost build up and showed cs what had happened. Door now sealing properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Hadley, MA 01035

Mike K.

Job Details: 08/28/2023

"Unit is under 1yr wp warranty per service bench.Top lights out, fr light out and not making ice.Icemaker giving e5 error, bad thermistor.No flicker on any of the lights out. All on same circuit per tech sheet. Ordering lights, control and icemaker.Office to contact cs when parts come in to schedule return.; ordrng 1 W11483116 (Led fr) and 1 W11484839 (Led harness assy) and 1 W11484836 (Led rf) and 1 W11658802 (Icemaker) and 1 W11224256 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/28/2023

"Complaint dishwasher leaking. I found heating element had failed, causing all the plastics to warp, causing a hole to melt into tub Causing Dishwasher to leak. Unit will need inner door, panel and tub and plastic to go with it. Tub will be shipped directly to customers home customer to inspect tub For proper color. No additional issues found with dishwasher at this time. ; ordrng 1 W11513977 (Tub) and 1 W10518394 (Element), rqstng P&A on 1 WP661566 (Thermostat), ordrng 1 W11612333 (Inner door) and 1 WPW10254545 (Gasket), rqstng P&A on 1 WPW10671905 (Dispenser)"

We serviced a

GE REFRIGERATOR

Model GFE26GMKBES

Near Suffield, CT 06093

Mike K.

Job Details: 08/28/2023

"Replaced rf evap fan and fan is running with good air flow. Cs to monitor. Temps felt decent on arrival, so possible intermittent operation. If issues continue would look at main control."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/28/2023

Complaint vent fan never turns off . I found fan is louder than usual. Replaced fan fan noise is greatly reduced fan does turn off when door is opened or cancel button is pressed fan operation is normal operation of the dishwasher. No additional issues found no error codes found either.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS04

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 08/28/2023

I replaced all previously ordered parts or cycled icemaker test 44 and icemaker water valves test 45. No additional issues found with icemaker or water valves or refrigerator at this time. Everything working normally. ; dspstn on spec-tagged invntry: 1 WPW10341320 VALVE

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 08/28/2023

"Complaint dryer works fine for a couple of days and then after that it stopped working now it makes a humming noise and then after about a minute makes a click. I found issue is with the motor motor will not start but if I assist the motor it will start and run just fine. Dryer heats, and gets hot with no issues. Wiring is all fine. I am ordering motor and all additional parts. ; ordrng 1 W11596046 (Seal) and 1 W10888146 (Housing) and 1 WP697772 (Wheel) and 1 W11481730 (Bracket) and 1 W11549461 (Motor) and 3 WP489463 (Screw)s"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Gastonia, NC 28054

Mark C.

Job Details: 08/28/2023

Door is dented at in the center of the panel. This is an unoccupied new construction.; ordrng 1 W11416790 (Panel)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlotte, NC 28212

Mitch H.

Job Details: 08/28/2023

"Tested and found lid not locking. Attempted to start a cycle, lock constantly clicks but does not latch. Ordering lid lock and control. Scheduled return visit for Friday 9/1 from 8-1; ordrng 1 W11513248 (Lid lock) and 1 W11513246 (Control)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near South Windsor, CT 06074

Gary V.

Job Details: 08/28/2023

"Inspected and found open circuit thru capacitor and replaced with new capacitor, cycled and tested fine.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

ADMIRAL RANGE

Model WDE150LVB01

Near Somers, CT 06071

Gary V.

Job Details: 08/28/2023

"Installed new bake element and cycled, tested fine now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Enfield, CT 06082

Gary V.

Job Details: 08/28/2023

"Inspected and found vibration noise coming from condenser panel area, adjusted and tightened and unit running quietly now. All functions test fine."

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Dudley, MA 01571

Angel R.

Job Details: 08/28/2023

"Installed control and pump, tested unit on quick cycle. Tested ok until cycle was cancelled to switch to drain and spin. then unit froze and is no longer functioning. Will have to order wire harness. I did check water level sensor hose and it is free and clear.; ordrng 1 W11568984 (Harness)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Burlington, CT 06013

Ruben C.

Job Details: 08/28/2023

Checked unit could not advance test cycle kept filling with water unit is stacked ordering control pressure switch and hose also puting in for helper unit is in very tight quarters have informed cust if helper not approved cust would have to pay for helper 169.00; rqstng P&A on 1 W11544680 (Control) and 1 W11316246 (Pressure switch) and 1 W11456953 (Hose pressure) and 1 Helper (Helper)

We serviced a

AMANA RANGE

Model AER6603SMS0

Near Bristol, CT 06010

Ruben C.

Job Details: 08/28/2023

Checked unit unit is getting f1e0 code intermitently ordering main control; ordrng 1 W11594204 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHW0

Near Bristol, CT 06010

Ruben C.

Job Details: 08/28/2023

Checked unit found door seal stretched out causing water to leak in corner replaced door seal rested normal; used 1 W11177741 (GASKET) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Marlborough, CT 06447

Jeremy B.

Job Details: 08/28/2023

Installed new motor and tested all checks ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Farmington, CT 06032

Chuck M.

Job Details: 08/28/2023

Installed heater. Checked ok.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Southington, CT 06489

Chuck M.

Job Details: 08/28/2023

Customer complaint is that dryer does not fully dryer clothes and it has been like that since purchase. Tested heat and moisture sensor. Dryer is operating normally. Informed customer about sensor cycles and timed dry features.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near New Britain, CT 06052

Chuck M.

Job Details: 08/28/2023

Part received was Damaged out of the box. Was able to repair original chute and filter is going in properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Vernon, CT 06066

Jeremy B.

Job Details: 08/28/2023

"Ice maker getting E2 error. Found cubes bridged together jamming icemaker. Cleared away ice and did fill test and it filled properly. Will order and replace icemaker. ; ordrng 1 W11658802 (Icemaker), dspstn on spec-tagged invntry: 1 WPW10341329 VALVE"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Ellington, CT 06029

Jeremy B.

Job Details: 08/28/2023

Ran ice maker diag found E5. Ran harvest test 57 and it harvested cubes properly. Ran fill test test 45 and it filled properly. Inspected condenser and found it clogged with dog hair. Cleaned condenser compressor very hot. Needs new compressor and filter drier replaced. Needs new ice-maker also; ordrng 1 W11658802 (Icemaker) and 1 W11574734 (Compressor)

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS/XAA

Near Tolland, CT 06084

Jeremy B.

Job Details: 08/28/2023

Icemaker not working. Its getting power but not cycling. Replaced and tested it cycled and filled properly. Please allow 24hrs for ice. ; dspstn on spec-tagged invntry: 1 DA97-07365G ICE MAKER

We serviced a

AMANA DRYER

Model NED4655EW1

Near Charlotte, NC 28205

Mitch H.

Job Details: 08/28/2023

"Tested and found dryer only has 12 volts and incoming. Checked cord, all good. Checked wall outlet, only has 1 leg of power. Checked breakers, none tripped. Advised customer that she would need to have outlet checked to ensure correct voltage to dryer"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mount Holly, NC 28120

Mark C.

Job Details: 08/28/2023

Units basket is shaking violently due to sagging suspension dampers. Unit also will not complete a calibration cycle due to a faulty control.; ordrng 1 W11419171 (Control) and 1 W11400156 (Suspension)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Stanley, NC 28164

Mark C.

Job Details: 08/28/2023

Customer states unit will not dispense cubed ice. Found the lever on the ice bucket to be sticking. Freed lever unit is fully operational.; dspstn on spec-tagged invntry: 1 WPW10179146 VALVE

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Stanley, NC 28164

Mark C.

Job Details: 08/28/2023

Unit is tripping the breaker due to an earth ground short due to a a pinch in the harness between the back panel and the control bracket. Repaired and rerouted the harness using the retention clip on the harness. Unit is fully operational.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Lincolnton, NC 28092

Mark C.

Job Details: 08/28/2023

Customer states unit isnt cleaning or dissolving the pods found unit to be filling properly however the units pump will not activate due to a faulty circulation pump.; ordrng 1 W11613480 (Sump assembly)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Bessemer City, NC 28016

Mark C.

Job Details: 08/28/2023

"Ran unit on air fluff using the airflow test kit unit is showing a restriction. Unit is heating properly, went and inspected the exit of the exhaust vent to find no airflow from the duct indicating a blockage in the ducts. Instructed customer on the proper use and care of the unit and that the vent would need to be cleaned for proper operation."

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/26/2023

Found board showing top surface hot and it is not I ordered the control office will call customer when part comes in; ordrng 1 W11092468 (Control)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/26/2023

Replaced part unit ran and checked okCall complete

We serviced a

MAYTAG WASHER

Model MVWB765FW3W

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/26/2023

Washer has power coming in but nothing going out ordered UI and control board office will call customer when part comes in; ordrng 1 W11135391 (Control panel) and 1 W11429620 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/26/2023

Job is billout complete

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Charlotte, NC 28226

Jeff L.

Job Details: 08/26/2023

Replaced dishwasher sump assembly unit ran and checked ok.(Call complete)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/26/2023

Job is billout complete

We serviced a

JENN-AIR MICROWAVE

Model JMV9169BAS

Near Bethlehem, CT 06751

Jimmy R.

Job Details: 08/25/2023

"Tested unit and found microwave not shutting off just running fan and light when closing door, tested each micro switch and same issue went threw entire harness and found All connections ok ohmed out all thermal cutoffs and found good checked cntrl and found relay on. Cntrl burnt that powers door switch unit needs new cntrl witch is no longer available customer will replace unit"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near South Windsor, CT 06074

Chuck M.

Job Details: 08/25/2023

Installed hinges and showed customer it works.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Gastonia, NC 28054

Ryan S.

Job Details: 08/25/2023

Customer complained of a lo flo error. Customer had stackable unit and cant get dryer off. Checked cold water valve and found a lot of sediment in filter. Informed customer unit is t covered under warranty for this issue. And told her how to clean out filter to get unit working. Informed customer that she will have to pay trip fee. Customer said she doesnt have any money. Informed cutoff she has any more issues with washer she will have to get washer taken down before call. Took picture of sediment.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZHV01

Near Sutton, MA 01590

Angel R.

Job Details: 08/25/2023

"Unit is working properly as of my visit, could not duplicate issue. Customer says unit will sometimes run for hours, this unit is two weeks old and condenser is clean. Condenser fan is running but will order a new one in case it is possibly defective also will order control. Door switch is working and temps are ok. Complaints of compressor being a bit noisy but seems ok to me.; ordrng 1 W10909387 (motor-cond) and 1 W11438735 (Control)"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Bristol, CT 06010

Ruben C.

Job Details: 08/25/2023

Checked unit found not going into defrost ordering control harness and therm; ordrng 1 WPW10384183 (Therm) and 1 W11546609 (Control) and 1 W11546681 (Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model DU1148XTPB7

Near Thomaston, CT 06787

Jimmy R.

Job Details: 08/25/2023

Installed new main control panel ran machine threw a test cycle and all operations are now working to proper specs

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ware, MA 01082

Roger R.

Job Details: 08/25/2023

"Installed new pump, float switch and heater and control board. ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP and 1 W11537778 HEATER W/NUTS"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Holden, MA 01520

Roger R.

Job Details: 08/25/2023

Installed new main control and harnesses due to corrosion at several connections.

We serviced a

LG REFRIGERATOR

Model SRFVC2406S/00

Near Bolton, CT 06043

Jeremy B.

Job Details: 08/25/2023

Installed new icemaker please all

We serviced a

SAMSUNG WASHER

Model WA50K8600AV/A2

Near Bristol, CT 06010

Ruben C.

Job Details: 08/25/2023

Checked unit sounds like there could be a wire from bra in bottom of unit when u spin tub manually you can here scraping unit still spins could not get agitator bolt off with out possibly breaking bolt

We serviced a

WHIRLPOOL RANGE

Model kfeg500ebs6

Near Oxford, MA 01540

Angel R.

Job Details: 08/25/2023

"Found power going to unit but display completely dead, inspected terminals all checked ok. Will order new control and thermal fuse as a precaution. ; ordrng 1 W11088877 (cntrl-elec) and 1 WP3196548 (fuse-thrml)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Charlotte, NC 28278

Mitch H.

Job Details: 08/25/2023

"Removed outer door, replaced door latch. Reassembled, tested, latch and dishwasher now operating properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMHZ03

Near Charlotte, NC 28278

Mitch H.

Job Details: 08/25/2023

"Removed and replaced left side end cap. Right side is intact and customer requested to leave that one in place. Reinstalled shelf, drawer, and lid. Tested, operating properly."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Worcester, MA 01605

Roger R.

Job Details: 08/25/2023

Checked unit for proper operation of all aspects of the oven and stove top. Unit drawing 48 amps with full load of oven and all four burners and warming center on. This unit tripped the breaker shortly after first start up and then after then unit ran normal. Suspect faulty GFCI type breaker. ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Worcester, MA 01606

Roger R.

Job Details: 08/25/2023

Found unit making ice at this time and bin was full. Checked fan and thermistor in diagnostics. All ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVS02

Near Wrentham, MA 02093

Aimee Z.

Job Details: 08/25/2023

Outlet polarized and groundedFound the condenser coils filled lint no airflowCompressor burnt out overload.Needs sealed systemCust buying new fridge

We serviced a

KENMORE RANGE

Model 790.97423900

Near Wrentham, MA 02093

Aimee Z.

Job Details: 08/25/2023

screws where loose in info switch back rightOhms oven sensor 1000Sent estimate to cust speaking with with wifeOlder oven might buy new

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Vernon, CT 06066

Jeremy B.

Job Details: 08/25/2023

Found a leak at discharge line where it connects to compressor. Repaired leak pulled vacuum then recharged.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Lexington, NC 27295

Vincent O.

Job Details: 08/25/2023

Found f8e4 leak sensor error. Found water in leak tray tripping sensor. Removed water from tray. Tested unit and verified no leaks. Instructed customer on soap usage and other possible causes. All functions check ok.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Lexington, NC 27295

Vincent O.

Job Details: 08/25/2023

Found blower wheel rubbing on housing causing loud grinding noises. Housing out of alignment. Order and replace blower wheel and housing. ; ordrng 1 WP694089 (wheel) and 1 WP8577230 (Housing) and 1 W11415783 (Seal.)

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Belchertown, MA 01007

Mike K.

Job Details: 08/25/2023

"End of avenue b, 34 first rd.Replaced control and ran unit for 15 minutes keep sensor wetted, timer decremented quickly for a bit but as kept wet it increased and still showed 53 minutes after 15. Looks to be running good.Did moisture test per tech sheet and light going off/on as adding wet cloth to sensor as it should. Cs to monitor"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Pineville, NC 28134

Jeff L.

Job Details: 08/25/2023

Water filter housing will not discharge filter tried to get it to work but it will not. Need to order new filter housingPart#WPW10394053Return visit scheduled for 8-31-23; ordrng 1 WPW10394053 (Filter housing)

We serviced a

KENMORE WASHER

Model 110.92480200

Near Burlington, CT 06013

Ruben C.

Job Details: 08/25/2023

Checked unit needed doits for agitator replaced digits tested operation normal; used 1 80040 (AGITATOR DOGS) from stock

We serviced a

JENN-AIR OVEN

Model JJW2430WS02

Near Litchfield, CT 06750

Ruben C.

Job Details: 08/25/2023

Checked unit found panel has broken control frame wont stay in place also needs blower gave cust estimate for blower and panel; ordrng 1 WPW10273667 (Blower) and 1 W10672895 (Panel)

We serviced a

GE RANGE

Model JGP963SEK1SS

Near Canton, CT 06019

Ruben C.

Job Details: 08/25/2023

Replaced ignitors tested operation normal all burners igniting normally

We serviced a

FRIGIDAIRE RANGE

Model FFEF3011LBF

Near Manchester, CT 06040

Jeremy B.

Job Details: 08/25/2023

Customers complaint is range not reaching proper temp. Preheated to 350 and all checks ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Manchester, CT 06040

Jeremy B.

Job Details: 08/25/2023

Installed new parts. Customer to keep a eye on it.

We serviced a

JENN-AIR RANGE

Model PRG3610NP

Near Avon, CT 06001

Ruben C.

Job Details: 08/25/2023

Checked unit found ignitor not pulling enough amps to open valve replaced ignitor tested normal; used 1 12400035 (IGNITOR FLAT) from stock

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Newington, CT 06111

Ruben C.

Job Details: 08/25/2023

Found thermal fuse open gave cust estimate for fuse he customer needs to think about it

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Newington, CT 06111

Ruben C.

Job Details: 08/25/2023

"Started to replace gearcase found inner basket has crack leaking water from balance ring needs new tub leaving other parts with cust; rqstng P&A on 1 W10811957 (Inner basket), dspstn on spec-tagged invntry: 1 W11393685 GEARCASE , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 08/25/2023

Refrigerator colder on the top shelf and it is anywhere else in the fridge. I replaced pre-A.D. part. Educated customer on proper loading procedures of the refrigerator affect. The temperature of refrigerator is set to factory specifications could not find any faults with refrigerator other than loading procedures at this time. ; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Amherst, MA 01002

Mike K.

Job Details: 08/25/2023

"Unit has been intermittently working, now freezer warm. Cs thought it had to deal with door sealing, they are all closing fine and making good seal. Compressor and fans running. Measuring 30 in freezer. Frost only on first 3 turns of evap, sealed system issue.Quoted for compressor/evap labor. Denied. Collected for service call."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Amherst, MA 01002

Mike K.

Job Details: 08/25/2023

Replaced ice box fans and ran test 36 and verified operation with good flow.; dspstn on spec-tagged invntry: 1 W10846539 FAN

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Northampton, MA 01053

Mike K.

Job Details: 08/25/2023

"Cs says unit will turn off prematurely, not dry felt it wasnt heating right. Also unit would turn on on its own. Wrinkle prevent is off in all modes. Tested on quick dry, unit is heating properly.No errors in history.Ordering control and interface for intermittent operating issues.Office to contact customer when authorization and parts come in to schedule return; rqstng P&A on 1 W11384511 (Console) and 1 W11512515 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 08/25/2023

Complaint unit not cooling properly. Lights were out touch. Screen on pantry was out. Unplugged refrigerator for 10 minutes 10 minutes. Customer stated in unit started working again. I found no issues with refrigerator here today. Could not find any problems. I did see at one point in time that they did have an air leak on the right side of the refrigerator freezer door. checked out all harnesses could not find any problems pantry is illuminated. ; dspstn on spec-tagged invntry: 1 W11170612 HARNS-WIRE and 1 WPW10769076 CNTRL-ELEC

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Waxhaw, NC 28173

Jonathan J.

Job Details: 08/25/2023

I replaced ice. Been tested operations unit has been making ice. Just fine with no issues. Transferred all the ice into the new bin. Unit dispensing ice now with no issues.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/25/2023

I found sealed system leak UV die leaking from high side coming off of compresser. I repaired leak Inspected sealed system for additional leaks none found. No additional issues found at this time. If you still has issues more than likely a cabinet week.; used 1 W11506635 (COUPLER 6 NF MS SV) from stock

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS20

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/25/2023

Complaint microwave will not work displaying f1e5 I found Complaint true unit will need inverter appliance manager and magnetron to fix. Customer declined repair is going to call whirlpool kitchen aid

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/25/2023

Found hot water off at wall to machine. The customer had set the cycle to hot water. The machine was never getting satisfied with water level or water temperature there were no fault codes present in machine. The unit ran and checked ok(Call complete)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD702MPS00

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/25/2023

"At the time of visit unit was running with no vibration or sound. I took cover off condenser assembly up top and found fan running correctly, did find one copper line up against the metal housing i realigned the copper line. Other than that I see nothing to cause vibration. Again, at time of visit unit was not making any noise"

We serviced a

MAYTAG DRYER

Model MED6200AYW

Near Franklin, MA 02038

Aimee Z.

Job Details: 08/25/2023

Installed new belt and cleaned lint out of dryer complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM0B

Near Indian Trail, NC 28079

Jonathan J.

Job Details: 08/25/2023

Complaint unit not cooling both zones. I found evaporator frozen. I defrosted evaporator found heater wiring unplugged I also found control has 2 stickers on it am ordering control and heater. No additional issues found at this time. ; ordrng 1 W11546690 (Control) and 1 W11650661 (Heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Matthews, NC 28104

Jonathan J.

Job Details: 08/25/2023

"I replaced all previously ordered parts tested operations no leaking occurring. As of right now I did have water leaking from chiller tank to valve, but was able to get the lead to stop. No additional issues found.; dspstn on spec-tagged invntry: 1 WPW10341329 VALVE and 1 WPW10675033 CNTRL-ELEC"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE234GPS0

Near Oxford, MA 01540

Angel R.

Job Details: 08/25/2023

"Ran diagnostics found F4E3 motor not running, F7E1 no heat. Pump and motor was not running, replaced with truck stock. Tested ok.; ordrng 1 W11085683 (pump&motor)"

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Charlotte, NC 28277

Jeff L.

Job Details: 08/25/2023

Found wire burnt at terminal on control board. Cut bad wire away and put new terminal on and reattached to board. Unit has no fault codes. Unit ran and checked ok(Call complete)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Tega Cay, SC 29708

Mitch H.

Job Details: 08/25/2023

Found timer stem broken and knob cracked. Ordering timer and knob. Knob is special order. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Fort Mill, SC 29708

Mitch H.

Job Details: 08/25/2023

Checked and found leak coming from water splash over tub ring. Per Service Pointer W11651001 ordering tub ring. ; ordrng 1 W11590590 (Tub ring)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Tega Cay, SC 29708

Mitch H.

Job Details: 08/25/2023

"Removed back, unplugged compressor. Plugged refrigerator in, all fans, controls and other components operating properly. Unplugged unit, reconnected compressor, compressor started and running normally. Unplugged refrigerator then plugged back in, on restart compressor would try to start but kick off. Observed a max amp draw of 11.4 amps, issue gets worse as compressor heats up. Ordering compressor kit and related parts. Called Whirlpool Safety, spoke to Eric SR# 7737146830, advised him of finding.; ordrng 1 W11580057 (Compressor kit) and 1 876765 (Tubing kit) and 1 2Xtime (2X time)"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Clover, SC 29710

Mitch H.

Job Details: 08/25/2023

"Removed and replaced control board. Reassembled, tested dryer, all functions operating properly. Heating and cycling normally."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Clover, SC 29710

Mitch H.

Job Details: 08/25/2023

Removed and replaced main control. Tested and ran dishwasher. All functions operating properly.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Worcester, MA 01606

Roger R.

Job Details: 08/25/2023

Installed new main control in washer. Checked operation all okay

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Meriden, CT 06451

Jimmy R.

Job Details: 08/25/2023

"Checked over unit due to machine grinding when washing, found noise had been coming from clutch found the shifter and spring would not hold in place causing the ring to drop down and start grinding on each other. Unit needs new clutch,spring and shifter to fix noise will order and return ; ordrng 1 WH03X30517 (Shifter) and 1 WH05X24185 (Clutch) and 1 WH01X24434 (Spring)"

We serviced a

MAYTAG RANGE

Model MET8800FZ01

Near Meriden, CT 06451

Jimmy R.

Job Details: 08/25/2023

"Tested unit and found both ovens would not heat up and hold temp, checked power to terminal block and 240v present 120b on each leg, checked oven sensors and found top oven reading 900 ohms and bottom 600 ohms oven sensors not reading correctly. Heated both oven to 350 degrees and found pre heat not going away when reaching temp keeps saying preheating, tried to reset cntrl and same issue. Will order new cntrl and oven sensors parts tentative p/a ; ordrng 1 W11132199 (Cntrl) and 2 WP7430P04460 (Sensor)s, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Northampton, MA 01062

Mike K.

Job Details: 08/25/2023

"Error codes in history f2e1, f0e0, cleared history and ran diagnostic cycle. Banging in spin cycle with unit empty and noisy, noise coming from belt /cam. Replaced and ran test again. Noise gone, still banging. Suspension is very bouncy. Ordering suspension. Office to contact when part comes in to schedule return; rqstng P&A on 1 W11396716 (Suspension), used 1 W10721967 (CAM KIT), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Ludlow, MA 01056

Mike K.

Job Details: 08/25/2023

"Unit under 1yr wp warranty, per call date and receipt, took photo of receipt.Evap cover covered in frost, removed and evap clogged, steamed clear and found wire to defrost heater not fully in connector, corrected and tested in diagnostics. Defrosting properly, cleared rest of evap ."

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958FEZ06

Near Springfield, MA 01151

Mike K.

Job Details: 08/25/2023

"Both rf and fr had gotten warm, then we he checked again both seem to be running fine again.Rf temp 40, fr temp (empty) 4, set at 4 for both conpartments.Evap has full frost pattern with a build up also in upper right. Looks like possible door not closed fully and frosted up. Cs complaint of noise when failing as well, likely fan, cleared up excessive build up in upper right."

We serviced a

MAYTAG WASHER

Model MHW5630MBK0

Near Cheshire, CT 06410

Jimmy R.

Job Details: 08/25/2023

"Tested washer and found unit would run a wash cycle then when getting to the spin it would spin at one min and shut done leaving the clothes wet and never spun out, ran diagnostics and checked for errors found no codes in unit ran unit thew step 12 in diagnostics and unit went thew. Ran a quick wash cycle with clothes and machine washed and went threw a spin normally, advised customer unit needed to be calibrated and reset. All operations are now working to specs"

We serviced a

GE WASHER

Model GUD27ESSM0WW

Near Windsor Locks, CT 06096

Gary V.

Job Details: 08/25/2023

"Cleaned drive pulleys of debris and Installed new belt and cycled thru load, and all functions test fine now."

We serviced a

GE REFRIGERATOR

Model GSS20GEWJWW

Near Suffield, CT 06093

Gary V.

Job Details: 08/25/2023

Installed new evap fan and cycled back on and all functions test good. Customer not using ice maker and left in off position. Please allow 24- hours for temps to cool back down. 🙂

We serviced a

ELECTROLUX REFRIGERATOR

Model EI26SS55GS4

Near Westfield, MA 01085

Gary V.

Job Details: 08/25/2023

"Concern is refrigerator panel not functioning, or not responding. Inspected and found main control no longer responding properly. Quoted for repair and she will call. Customer had an electrical fire and/or surge at the home."

We serviced a

WHIRLPOOL DRYER

Model LGR7646JQ0

Near West Springfield, MA 01089

Gary V.

Job Details: 08/25/2023

"Inspected and found motor seized and igniter broken, quoted and she will call."

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