We serviced a
KITCHENAID RANGE
Model WEE750H0HZ5
Near Charlotte, North Carolina 28217
Clinton
Job Details:
01/25/2025
Ordering control unit sending voltage out to light ordering switches as welll; ordrng 1 W10917724 (Switch) and 1 W10857622 (Switch) and 1 W11113848 (Control)
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Charlotte, North Carolina 28216
Clinton
Job Details:
01/25/2025
Replaced washer suspension unit operation is now normal.
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Huntersville, North Carolina 28078
Johnny
Job Details:
01/25/2025
Installed new part. Ran service cycle. Unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Rock Hill, South Carolina 29732
Brandon
Job Details:
01/25/2025
On arrival I installed parts and tested unit. Unit tested properly after install. No leaks detected. No other issues found.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Fort Mill, South Carolina 29708
Brandon
Job Details:
01/25/2025
On arrival I installed harness and control. Tested unit after installing and unit tested fine. No other issues found.
We serviced a
KITCHENAID WALL OVEN
Model KOEC530PSS00
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
01/25/2025
Customer used self clean option and glass exploded. Installed glass on arrival and tested unit. Unit tested properly no other issues found.
We serviced a
KITCHENAID OVEN
Model KFGG504KPS4
Near Fort Mill, South Carolina 29707
Brandon
Job Details:
01/25/2025
On arrival I replaced parts that were ordered and unit is still having same issue. Ignitor sparked once and but gas never lit. Smelled and heard gas coming through manifold but after first test neither ignitor or gas would actuate. Ordering control and regulator for repair. Please let customer know when we can return.; ordrng 1 W11652041 (Control) and 1 W10919226 (Regulator)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Fort Mill, South Carolina 29707
Brandon
Job Details:
01/25/2025
Complaint unit is not spinning out clothes all the way. Found on arrival that unit has over sudsing issue and pressure switch on control board is shorted out.Ordering control for repair. Please let customer know when we can return. Unit is still under warranty. Customer did not have reciept. Will get from landlord.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Huntersville, North Carolina 28078
Johnny
Job Details:
01/25/2025
Unit goes into defrost mode and gets stuck. Suggest replacing both electronic boards. ; ordrng 1 W11518204 (Dispenser board)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Huntersville, North Carolina 28078
Johnny
Job Details:
01/25/2025
"Broken wire at drain pump. Replaced harness, when plugged in the drain automatically kicked on and unit would not go into service mode, needs new control board and drain pump.; ordrng 1 W11513246 (Control board) and 1 W11399437 (Drain pump), used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Fort Mill, South Carolina 29707
Brandon
Job Details:
01/25/2025
Complaint units upper rack is falling down. Need adjusters for repair. Also ui is not responding to touch. Also element is rusted. Ordering all parts for repair. Please let customer know when we can return.; ordrng 1 W10902370 (Ui) and 2 WPW10588164 (Adjuster)s and 2 WPW10588165 (Adjuster)s and 2 WPW10250160 (Adjuster)s and 2 WPW10546503 (Adjuster)s and 2 WPW10195839 (Adjuster)s and 2 WPW10195840 (Clip)s and 2 WPW10250162 (Cover)s and 1 W10703867 (Element)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Meriden, Connecticut 06451
Andre
Job Details:
01/25/2025
Ck unit upon arrival and customer stated unit is banging when goes into spin cycle. Check and found noise coming from drain hose banging against washer inform and instruct customer and customer will secure drain hose properly against wall.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cheshire, Connecticut 06410
Andre
Job Details:
01/25/2025
Ck unit upon arrival and found F7E1 error code Tachometer missing. Found F7E1 error code multiple time in unit history. When tilt unit found cam has dark rubber mark on cam which would indicate built slipping/dragging. Drive motor is covered for 10years. Quote customer for belt and actuator with cam kit and customer declined estimate for repair collect service charge
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Waterbury, Connecticut 06705
Andre
Job Details:
01/25/2025
Ck unit upon arrival per customer unit has a funny taste. Remove water filter from equation and use a pitcher to completely flush reservoir and then have customer taste water and cu some stated water taste better which then I inform customer he needs to replace water filter
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Concord, North Carolina 28027
Johnny
Job Details:
01/25/2025
"Installed new parts. Tested repair by pressing down on basket, no bouncing occured."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Mount Holly, North Carolina 28120
Clinton
Job Details:
01/25/2025
"Replaced control capacitor and harness from truck stock found harness to motor was cut; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL , used 1 W11643701 (HARNESS LOWER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waterbury, Connecticut 06708
Andre
Job Details:
01/25/2025
Ck unit upon arrival and drain unit and ran calibration and ran quick wash and unit operating to manufacturers specs ; dspstn on spec-tagged invntry: 1 W11170319 CNTRL-ELEC
We serviced a
HOTPOINT WASHER
Model HTW200ASK1WW
Near Watertown, Connecticut 06795
Andre
Job Details:
01/24/2025
Ck unit upon arrival and per customer unit started making noise at 1 point ran a few test and found unit operating also ran drain cycle and ask customer if noise he heard when running drain which he then confirm. Ran diagnostic and found fault code 19 ( UI state time out). Quite customer control and customer declined repair estimate
We serviced a
KITCHENAID OVEN
Model KOED530PBS00
Near Burlington, Connecticut 06013
Ruben C.
Job Details:
01/24/2025
Checked unit found bottom door has a dent on right bottom side ordering outer door assembly in black stainless steel and nameplate; ordrng 1 W11600221 (Black stainless door) and 1 W10839793 (Name plate)
We serviced a
WHIRLPOOL WASHER
Model ntw4519jw2
Near Spencer, North Carolina 28159
Johnny
Job Details:
01/24/2025
Unit would not go into service mode; ordrng 1 W11607637 (Control board)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Kannapolis, North Carolina 28083
Johnny
Job Details:
01/24/2025
"Installed new harness. Ran calibration cycle, ran service cycle. Unit working as designed p."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW2
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/24/2025
"Inspected and found f8e4 fault for leak, found water feed connection at valve loose causing drip, tightened connection and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Enfield, Connecticut 06082
Gary V.
Job Details:
01/24/2025
"Inspected and found evap fan not turning, checked voltage and only getting 56v at fan, voltage comes from main acu, needs main acu and also fan motor, will submit estimate and call for return date.; rqstng P&A on 1 WPW10464673 (Evaporator motor) and 1 W11035836 (Main acu)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Wilbraham, Massachusetts 01095
Jorden
Job Details:
01/24/2025
"Arrived and found strike broken, replaced with new and tested fine. ; used 1 W11457841 (STRIKE) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS02
Near Norfolk, Massachusetts 02056
Aimee
Job Details:
01/24/2025
In working now Cust want looked atCalled tech line spoke to richHad me put a straight edge across front by door switches and send photos to them at whirlpool Left side is warped whirlpool is none repairable Sr 7740160139a
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Milford, Massachusetts 01757
Aimee
Job Details:
01/24/2025
Installed new slider and drain pump filled with water and drain no leaks ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
01/24/2025
Return to install sump valve and control board install parts ran unit to test for leaks. No leaks detected verified proper operation.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
01/24/2025
"Returned to compressor,evap fan and condenser fan. Installed fans fans working properly installed new compressor pulled vacuum for 20 minutes steady no leaks charged with 5.5 ounces are 134 a verified proper operation and frost pattern.; dspstn on spec-tagged invntry: 1 WP2315549 EVAP MOTOR and 1 WPW10143759 FILTER DRIER UV"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS2
Near Suffield, Connecticut 06078
Gary V.
Job Details:
01/24/2025
"Inspected and found drain fault, found drain pump running but impeller sheared off, will order drain pump and inlet assy and submit estimate and call for return date.; rqstng P&A on 1 W11462456 (Drain pump) and 1 W11535094 (Inlet assy)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Suffield, Connecticut 06078
Gary V.
Job Details:
01/24/2025
"Installed new control and motor and ran auto test, all functions test fine."
We serviced a
MAYTAG DRYER
Model MED7100DW0
Near Windsor Locks, Connecticut 06096
Gary V.
Job Details:
01/24/2025
"Installed parts listed and cycled, tested fine.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
01/24/2025
Customer complained while not using unit found unit had water accumulation. Found no voltage leaking to fill valve and fill valve drip filling into unit. Ordering new inlet valve. Scheduled return call for ; ordrng 1 W11684258 (Valve)
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Northampton, Massachusetts 01062
Mike K.
Job Details:
01/24/2025
"Complaint of leaking ran out nit water n normal wash for 15 minutes. Took too off and no leaking found, removed bottom cover (left off as not needed for operation, and no leaking or signs of leaking. Took front of boot off and inspected with light and holes found, no leaking found. Some signs of previous leaking from front door, as hair/debris can brake seal, but not leaking at this time. Normal starting no from dispenser being opened as that will drip when pen/closed. Ran heavy duty cycle for 20 minutes and reinserted. No leaks found.There is a dehumidifier near unit plugged in but currently off, its water line is on floor and not in sump. Dryer also has a steam line but no signs of leaking there. Looks like supply water valve has been replaced and not leaking during testing. Drain is about three feet above unit and shows no signs of overflowing. No leaking from drain hose.No failure found at this time ; dspstn on spec-tagged invntry: 1 W11106747 BELLOW"
We serviced a
GE WASHER
Model GFW650SSN0WW
Near Springfield, Massachusetts 01104
Mike K.
Job Details:
01/24/2025
Replaced fill tube and ran in normal cycle. No leak found and load in unit. Cancelled and ran drain and spin.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Springfield, Massachusetts 01103
Mike K.
Job Details:
01/24/2025
"Replaced switch and interface, same with side. Quoted for mcu, no additional labor, also if proceeding reorder water level switch as it leaking and looks leaking or this part was opened previously.Saved estimate, no additional labor.; ordrng 1 W11616492 (Mcu) and 1 W11044866 (Pressure switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Springfield, Massachusetts 01118
Mike K.
Job Details:
01/24/2025
"Replaced water reservoir and valve. Ran dispenser until flowing, no leaking found"
We serviced a
MAYTAG RANGE
Model MFES8030RZ0
Near Holden, Massachusetts 01520
Glenn
Job Details:
01/24/2025
Tested for 240 at element only had 120 and the element is also open will need to order the switch and install parts ; ordrng 1 W10857622 (Switch Dual)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
01/24/2025
Fridge is in warranty Found fridge is cooling properly. Customer misunderstood the user manual and was turning the temperature up instead of down I showed her how to correct the temperature all tested OK
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Worcester, Massachusetts 01609
Glenn
Job Details:
01/24/2025
Installed parts tested all ok job complete ; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
KITCHENAID WALL OVEN
Model KOEC530PSS00
Near Worcester, Massachusetts 01609
Glenn
Job Details:
01/24/2025
Installed door and hinges Dropped off door receivers not needed. Job complete
We serviced a
GE DRYER
Model GTD33EASK1WW
Near Worcester, Massachusetts 01602
Glenn
Job Details:
01/24/2025
Found open start winding on the motor no power out from motor to door switch needs a motor & blower wheel ( I am unable to reach the customer. I keep getting voicemail and Im unable to leave a voicemail as its already full. ) office please try to reach customer with the estimate. I will also send it to them. keep ticket open. Were waiting for the customer to call us back. ; ordrng 1 We49x28295 (Motor) and 1 Wh16x34317 (Blower wheel)
We serviced a
WHIRLPOOL DRYER
Model WED6120HC
Near Cranston, Rhode Island 02905
Lee
Job Details:
01/24/2025
"Installed all parts, tested okay."
We serviced a
LG REFRIGERATOR
Model LRFDS3016S/01
Near Warwick, Rhode Island 02889
Lee
Job Details:
01/24/2025
"Installed fan assembly, verified error message is gone and unit works properly"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near York, South Carolina 29745
Mitch H.
Job Details:
01/24/2025
"Removed and replaced dispenser housing. Connected dispenser to control. Plugged washer back in. Immediately showed F3E5 dispenser error. Cycled power to see if control would recognize dispenser, no change, error returned. Called tech line spoke to Nate SR# 7740807492. Checked sensor feedback in diagnostics, showed dispenser empty but it is full. Checked outputs on dispenser connection. Control output to dispenser is correct but no return voltage from sensor. He said new dispenser is defective and to reorder and also order drawer. Ordering parts, checked part availability and scheduled return for 1/30 AM ; ordrng 1 W11413407 (Housing) and 1 W11413340 (Drawer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Rock Hill, South Carolina 29732
Mitch H.
Job Details:
01/24/2025
"Checked and confirmed no cooling in FC or RC. Checked running pressures -10 on low side, 75 on high side. Compressor amp draw at .6 amps. Equalization pressure at 0. Called tech line spoke to Brandon SR# 7740808208. Advised him of findings. Charged system with nitrogen to 250 psi. Pressure began dropping, went to 240psi in approximately 5 minutes and held for another 5 minutes then began dropping again. Reached 200 psi and held there for 10 minutes with no further drop. Checked for leaks at all solder joints, condenser and evaporator with bubble solution. No visible evidence of leaks. Leaking internally. Evacuated nitrogen. Brandon is going to submit this for review. Advised customer that us or Whirlpool will be in touch with her regarding findings."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Worcester, Massachusetts 01606
Glenn
Job Details:
01/24/2025
Installed part fill valve tested all ok no leaks
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Worcester, Massachusetts 01609
Glenn
Job Details:
01/24/2025
Installed coin box tested all ok
We serviced a
MAYTAG COOKTOP
Model MGC7430DS00
Near Concord, North Carolina 28027
Johnny
Job Details:
01/24/2025
When more than one burner is lit the flames goes out. Front right burner switch keeps clicking even after lit. Will need new switch and regulator; ordrng 1 W10594394 (Manifold) and 1 W11087445 (Regulator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Charlotte, North Carolina 28269
Johnny
Job Details:
01/24/2025
Cx stated unit starts randomly. Checked error codes. Got f1e2 corrupted memory. ordering new control and interface.; ordrng 1 W11613564 (User interface) and 1 W11683480 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
01/24/2025
Complaint dishwasher is not drying rust on tines of upper rack surface rust. Rust is not covered under warranty after 30 days no wash or performance issues reported by customer no panel issues no additional issues. I cleared F7 E1 error code heater is working perfectly fine now.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS2
Near Charlotte, North Carolina 28226
Clinton
Job Details:
01/24/2025
Installed the four rubber o reigns that go to the top rack mount
We serviced a
KITCHENAID VENT HOOD
Model KXD4636YSS7
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/24/2025
"Complaint telescopic downdraft will not go up or down. I found screw are broken on arm, aluminum or similar metal very soft was able to get threads out of arm with much drilling without damaging threads of arm. Ordering new screws. ; ordrng 1 WPW10422765 (Screw) and 1 WPW10422764 (Screw)"
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/24/2025
Complaint lid is broken I found complaint true I replaced lid assembly tested operation no further issues found with lid performed a control calibration before departure cleared all error codes F5e2 f0e3 f5e3 f2e1.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Charlotte, North Carolina 28215
Caleb
Job Details:
01/24/2025
"Ran diagnostics via control. Let diagnostics run all the way through and confirmed operation of heater, unit tests fine, if call back for non heat order 1 heater W10518394."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near Charlotte, North Carolina 28227
Caleb
Job Details:
01/24/2025
"Tub covered until 3/27/2029, labor coverage expires 3/27/2020, quoted tub replacement 499.99, unit would also need new left hand hinge 8534854. Customer declined repairs at this time. Left hand hinge grinding into stub that supports hinge causing it to ultimately snap off. Took multiple pics of damage and condition of install. Collected service call.; dspstn on spec-tagged invntry: 1 8194001 DOOR LINK KIT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Charlotte, North Carolina 28227
Caleb
Job Details:
01/24/2025
Fill tube heater defective. Ice maker has no error codes. Was able to test ice maker motor with no issues. Attempted to fill icemaker via diagnostics and ice maker mold did not receive any water. On further inspection found that the fill tube heater was pinched and not functioning. Unit needs new heater.; ordrng 1 W11087201 (Heater)
We serviced a
MAYTAG OVEN
Model MER4800PZ1
Near Springfield, Massachusetts 01118
Mike K.
Job Details:
01/24/2025
Replaced oven door glass
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
01/24/2025
"Replaced lid and hinges, lid closing properly."
We serviced a
WHIRLPOOL WASHER
Model LLR9245BQ1
Near Shrewsbury, Massachusetts 01545
Glenn
Job Details:
01/24/2025
Installed parts tested all ok washer drains and spins no leaks ; dspstn on spec-tagged invntry: 1 285753A DRIVE COUPLING
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Agawam, Massachusetts 01030
Mike K.
Job Details:
01/24/2025
"F3e1 error message in history. Pressure system fault.Completed diagnostic cycle fine. With error in history and complaint of continuously running, ordering control. Office to contact cs when parts come in to schedule return ; ordrng 1 W11608056 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/24/2025
"Complaint Dishwasher door has fallen and will not close properly anymore when it closes makes a very loud popping noise and have to manually force door back in place. I found dishwasher tub hitch pan on right hand side has snapped off worn off due to normal wear and tear also found diverter underneath. Dishwasher appears to be as well will need tub assembly, both right hand, left-hand hinges, lower door, seal, and motor assembly to repair no issues with racks tub will be shipped directly to customer. Customer to call our office after inspecting tub for any dents or damage to set up rescheduled date. advised customer to not use dishwasher at this time as other side pin will probably break and door will be on floor.; ordrng 1 W10681513 (Tub assembly) and 1 W11612302 (Hinge) and 1 WP8534853 (Hinge) and 1 W10850371 (Brace) and 1 W10909089 (Door lower seal) and 1 W10805015 (Sump) and 1 8194001 (Door cable), dspstn on spec-tagged invntry: 2 WPW10546503 ADJUSTER"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/24/2025
Complaint light flashing from. Light flashing is a normal thing telling technicians that the control is working properly. No issues with machine tested all operations. Customer just bought the house is a new build construction house and had no idea how to use or operate machine. Install and instruct fulfilled showed customer how to use machine today.
We serviced a
JENN-AIR OVEN
Model JDRP548HL00
Near Charlotte, North Carolina 28211
Caleb
Job Details:
01/24/2025
"Replaced both ui and power max control. Unit will need the other ui. Replaced right hand ui due to customer complaints. Left hand ui is doing the same thing, unable enter diagnostics on left hand ui. Right hand ui that i replaced has no error codes.; ordrng 1 W11317945 (Expansion board) and 1 W11319204 (Ui)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AW
Near Cranston, Rhode Island 02920
Lee
Job Details:
01/24/2025
"Installed drain pump, ran unit, found draining properly now"
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Johnston, Rhode Island 02919
Lee
Job Details:
01/24/2025
"Customer states two concerns with unit, interior lights are always on and top oven does not always get warm.Confirmed complaint with lights,found relay stuck closed, need to replace upper oven control, ; rqstng P&A on 1 W11179310 (cntrl-elec)"
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
01/24/2025
"On arrival I installed pads and found that blower wheel was broken. Was not broken before. Please order blower and motor for repair.; ordrng 1 W11549461 (Motor), used 1 WP697772 (BLOWER WHEEL) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Rock Hill, South Carolina 29730
Brandon
Job Details:
01/24/2025
Complaint unit will not stop making ice. On arrival I switched out ice maker using the one sent with me. Made sure unit cycled properly and it did. No other issues found.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Fort Mill, South Carolina 29715
Brandon
Job Details:
01/24/2025
Complaint unit has stuck key error code. Try to replace ui using the one that was sent with me but the mounting holes were not correct. Please order correct ui for repair. Please let customer know when we can return.; ordrng 1 W11600651 (Control)
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/24/2025
"Complaint making abnormal noises that are excessively loud. Found slider clutch was broken and had been causing where on rotor. I replaced slider clutch found bearing on gear case has completely failed as well and has destroyed new slider clutch unit will need gear case and all associated parts to repair. Advised customer not to in case it starts to leak due to bearing failure; ordrng 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W11449841 (Gearcase) and 1 W11551646 (Nut) and 1 W10902814 (Washplate) and 1 W10734521 (Slider), used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ7
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
01/24/2025
"unit non-repairable per tech line frame damage, broken joints where unit was riveted together from factory. Ram also has broken spot welds more than likely when ram broke. It popped rivets loose on frame Was instructed not to install any parts. Have to call Safety Team as manufacturers Internet is down nationwide today. Tech line states I need to call safety on Monday and trade care team as there is still a lingering odor of burnt electrical smell manufacture advises to call safety. 7740689134"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
01/24/2025
"Tested and ran diagnostics. Found F3E2 pressure system error. Also found belt guard off and rubbing. Could not locate screws for guard. Cleared errors. Ran diagnostics cycle. No issues with motor, gear case or other components. Ordering control, guard and screws. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11513246 (Control) and 1 W11409708 (Guard) and 2 WP22001995 (Screw)s"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
01/24/2025
"Tested and ran diagnostics. No stored error codes. Ran full diagnostics cycle, all components and heater operating properly. No issues. Dishwasher operating as designed. Instructed customer on making sure water is hot at sink before starting dishwasher, ensure they are using rinse aid. Dishwasher operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB0
Near Gastonia, North Carolina 28054
Mitch H.
Job Details:
01/24/2025
Checked and found control not responding to any inputs. Could not change temperature settings or enter diagnostics. Ordering control. Checked part availability and advised customer that office will call to schedule when part arrives.; ordrng 1 W11357371 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, North Carolina 28054
Mitch H.
Job Details:
01/24/2025
Removed and replaced washer control board. Reassembled. Ran control calibration and tested washer. Completed calibration and all operating properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Stanley, North Carolina 28164
Ryan S.
Job Details:
01/24/2025
Customer leds out. Replaced LEDs from pre Id ts . Verified proper operation.
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Denver, North Carolina 28037
Ryan S.
Job Details:
01/24/2025
Return to install gear case ordered install gear case and rotor ran unit through agitate and spin cycles verified no noise and proper operation
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Grafton, Massachusetts 01519
Glenn
Job Details:
01/24/2025
"Install parts, dry maintenance, kit, element, thermostats, and thermal fuse tested all OK ; dspstn on spec-tagged invntry: 1 4392067 DRYER REPAIR KIT and 1 WP3387747 ELEMENT"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Belmont, North Carolina 28012
Mitch H.
Job Details:
01/24/2025
"Checked and found dishwasher leaking from drain pump. Removed and replaced pump. Tested, no leaks.; used 1 W10876537 (Drain pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Lincoln, Rhode Island 02865
Lee
Job Details:
01/24/2025
"Installed damper control, tested okay, made sure it fully closed."
We serviced a
WHIRLPOOL FREEZER
Model GB2FHDXWQ04
Near Cumberland, Rhode Island 02864
Lee
Job Details:
01/24/2025
"Installed both parts, programmed jazz board, tested okay"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Charlotte, North Carolina 28226
Clinton
Job Details:
01/24/2025
Replaced compressor unit working properly after repair ; dspstn on spec-tagged invntry: 1 WPW10143759 FILTER DRIER UV
We serviced a
JENN-AIR RANGE
Model JGRP548WP02
Near Charlotte, North Carolina 28226
Clinton
Job Details:
01/24/2025
Adjusted electrode unit does light but slowly checked and cleaned orifice.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charlotte, North Carolina 28262
Johnny
Job Details:
01/24/2025
"Installed new part. Ran calibration cycle, ran service cycle, working as designed."
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Charlotte, North Carolina 28262
Johnny
Job Details:
01/24/2025
"Previous technician incorrectly diagnosed unit. Cx wants refund ; used 1 WPM0805101 (FUSE,MONITOR 20A) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Charlotte, North Carolina 28210
Clinton
Job Details:
01/24/2025
Control order digit missing Custer asked to fix also order switch ; ordrng 1 W11544349 (Control) and 1 WP3149404 (Switch)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH1
Near Bristol, Connecticut 06010
Andre
Job Details:
01/24/2025
Ck unit upon arrival and install control board and unit now operating ran cycle and motor and drain pump all start to operate. Inform customer of any other future failure happen he or she will be responsible for parts and labor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB06
Near Charlotte, North Carolina 28217
Clinton
Job Details:
01/24/2025
Installed ice bucket
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Charlotte, North Carolina 28214
Clinton
Job Details:
01/24/2025
Customer stated unit was shut off at time and stop cooking but the display what still have the time on the control and that the light would shut off tested unit multiple times still heats at this time order control; ordrng 1 W11342846 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Cumberland, Rhode Island 02864
Lee
Job Details:
01/24/2025
"Removed all ice buildup from fill tube leaking, adding extension, checked made sure no leaks, unit working properly."
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Woonsocket, Rhode Island 02895
Aimee
Job Details:
01/24/2025
The wrong coin slide was ordered ; ordrng 1 W11244229 (Coin)
We serviced a
GENERAL ELECTRIC DRYER
Model GTD65EBSJ2WS
Near Bellingham, Massachusetts 02019
Aimee
Job Details:
01/24/2025
Installed new heater complete
We serviced a
WHIIRLPOOL WASHER
Model WFW5605MW1
Near Wrentham, Massachusetts 02093
Aimee
Job Details:
01/24/2025
Installed new control and drain pump filled and drained .Door locked up.Called Tech-Line NateRan tes 12 ran fine Fills locks up and wont drain until end if run drain and spin and locks upSpoke to Randy suggested to order console and preasure switch; ordrng 1 W11591400 (Console) and 1 W11316246 (Preasure switch) and 1 W11565030 (Latch)
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR
Near Foxborough, Massachusetts 02035
Aimee
Job Details:
01/24/2025
Found dead mouce wedge in the condenser fan .Fan is working and starting to cool
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Foxborough, Massachusetts 02035
Aimee
Job Details:
01/24/2025
Installed new belt
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA
Near Attleboro, Massachusetts 02703
Aimee
Job Details:
01/24/2025
"Found no power to water valve . Also air getting in at ice box Found a service kit for the ice maker.Her dispenser isnt working either no ice or water ; rqstng P&A on 1 DA97-21040A (Ice buckets) and 1 DA97-17342A (Dispenser complete) and 1 DA97-08680G (Ice chute complete), ordrng 1 DA82-02696A (Ice make service kit), rqstng P&A on 1 DA97-12661A (Water valve complete)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
01/24/2025
"Customer complained dispenser not dispensing rinse aid. Ran service mode and unit working electronically. Installed new dispenser and ran service test. Both sections of dispenser working. Informed how unit works and shows her how pump is pushing of liquid, verified proper operation."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Tega Cay, South Carolina 29708
Brandon
Job Details:
01/24/2025
On arrival I installed gaskets ordered. Made sure all gaskets properly sealed after install. All doors sealed properly. No other issues found.; dspstn on spec-tagged invntry: 2 W11159728 GASKET
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Tega Cay, South Carolina 29708
Brandon
Job Details:
01/24/2025
Complaint unit is making noise. Found on arrival that something was in drain pump. Took drain pump off and washed it out on sink. reInstalled drain pump and unit tested fine several times. If customer calls back send with drain pump. W11396717
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Lancaster, South Carolina 29720
Brandon
Job Details:
01/24/2025
"Complaint unit keeps having different error codes. On arrival I found a communications error code in diagnostics and that was all. Customer states that oven stays on even after trying to turn it off. Customer is going to get an extended warranty. When whirlpool sends over authorization he will need the oven control, mw control, and ui for repair.Mw control. W11325603Oven control. W11261167Ui. W11600321"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS
Near Lancaster, South Carolina 29720
Brandon
Job Details:
01/24/2025
On arrival I installed wheel and adjusters. After installing parts unit tested properly. No other issues found.; dspstn on spec-tagged invntry: 4 W10195416V WHEEL and 2 WPW10546503 ADJUSTER