Service History 242

We serviced a

WHIRLPOOL WASHER FL

Model WFW6620HW2

Near West Hartford, Connecticut 06117

Mike K.

Job Details: 03/19/2025

"Replaced hoses/nozzle for recirculating and ran diagnostic cycle, recirculating is spraying into tub now instead of just drinking down door. Cs did say they lessened soap and were getting suds error still, but will need to test with better flow now in unit.Ran quick wash cycle and went through sensing/fill into wash cycle fine. Cancelled and drained fine. Did advise that make sure load and go is not selected since nice she does not use"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Windsor, Connecticut 06095

Mike K.

Job Details: 03/19/2025

"Replaced controls, lights and gasket, lights working, door sealing and unit is cooling. Advised to press door closed if opening, close left door before right and should get to temperature by this evening."

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 03/19/2025

Complaint unit is not turning on. On arrival I restarted control board and found unit had a broken wire going to drain pump. Customer was under the impression that it was under warranty. Do not want to pay for repair at this time. If customer calls back order harness and suspension.

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHV00

Near York, South Carolina 29745

Mitch H.

Job Details: 03/19/2025

"Tested and ran diagnostics. Found E5 ice maker error. Unplugged refrigerator. Disassembled, removed and replaced ice maker. Reassembled, ran test 56 to ensure error was cleared. Ran test 57, ice maker cycled and returned to home position correctly. Ran valve test 45, valve activated and filled properly. All checked good. Ice maker and labor covered under one year warranty. Collected for service call on cc.; used 1 W11658802 (Ice maker) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ00

Near Blacksburg, South Carolina 29702

Mitch H.

Job Details: 03/19/2025

"Removed and replaced ice chute door and ice compartment door. Checked and tested, both doors operating and sealing properly."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS05

Near Belchertown, Massachusetts 01007

Chris B.

Job Details: 03/19/2025

Replaced all part. Air flowing properly on the ice box. IM working normal.

We serviced a

LG WASHER FL

Model wm3900hba

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 03/19/2025

"Arrived and customer needs to reschedule, she will call.; saved tckt"

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Enfield, Connecticut 06082

Mike K.

Job Details: 03/19/2025

"Unit covered by wp authorization. Complaint of going straight to fine instead of running cycle, checked harness and looks good, capacitor and motor test fine. Ran two quick wash cycles and unit went through sensing and into wash fine, cancelled and drained fine. Mod/ser number falls within Service bulletin for this issue. Capacitor checks good at 50.6uf, date code 24-03, CW CCW motor windings at 5.0, 5.1, both in proper specification. Evertyrgng is checking fine and operating fine during visit, replaced capacitor since that was main source of issue with service bulletin, ran another normalwash cycle and again went through sensing and into wash, as it had load just let it run.If customer has continued issues and since all bulletin tests were ok, order control, motor and harness.; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR TM

Model WRT318FZDM11

Near Middletown, Connecticut 06457

Jimmy R.

Job Details: 03/19/2025

"Tested fridge and found unit running but making noise, found noise coming from condenser fan motor hitting back cover. Fixed cover and noise is now gone and unit is operating to factory specs"

We serviced a

MAYTAG WASHER TL

Model MVW6200KW3

Near Somers, Connecticut 06071

Mike K.

Job Details: 03/19/2025

"Unit is under 1yr wp warranty per service bench. Not starting, broken lid strike. Replaced strike, ran diagnostic cycle fine.; used 1 W11457841 (STRIKE) from stock"

We serviced a

SAMSUNG REFRIGERATOR FDB

Model RF28HMEDBSG/AA

Near Meriden, Connecticut 06451

Jimmy R.

Job Details: 03/19/2025

"Tested unit and found ice maker would not make any ice, removed ice bin and found ice maker blocked with it ice causing it to not cycle melted all ice and cycled ice maker finding unit is now filling and operating to specs"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5100HC2

Near Waterbury, Connecticut 06704

Jimmy R.

Job Details: 03/19/2025

"Tested unit and found machine would just drain and never run a wash cycle, ran a diagnostics an found error F9e1 long drain tried running a calibration but unit would just turn drain pump on never stop running. Unit will need new control and drain pump parts tentative p/a ; ordrng 1 W11557935 (Control) and 1 W11399437 (Drain pump) and 1 W11591637 (Harness), used 1 W11457841 (Strike) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW6157PB0

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 03/19/2025

"Tested washer and found unit would not advance when getting to a rinse and spin, ran diagnostics and found slider not engaging. Removed slider and found one side of slider warn and rubbing causing it to stick and not engage, replaced slider recalibrated unit and machine is now advancing and working to specs ; used 1 W10734521 (Slider) from stock"

We serviced a

GE REFRIGERATOR SXS

Model PSS26SGPA SS

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 03/19/2025

Found the damper door broken in the fridge ; ordrng 1 WR49X10091 (Damper control)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28227

Clinton

Job Details: 03/19/2025

Unit hose only 120 volts Im not at terminal block checked the breaker it one leg of the breaker wont stay on keep knocking off will need new electrician to see five home wiring

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near North Attleborough, Massachusetts 02760

Aimee

Job Details: 03/18/2025

Cust running into out balance loads and feels not washing not using correct cycle for material.F0e5 Out of balance loads Ran diagnostics went through fine Advised Cust to use max and wash like materials together.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM02

Near Plymouth, Connecticut 06786

Andre

Job Details: 03/18/2025

Ck unit upon arrival and press test button for ice maker and found no operation. Reset power to unit and same issue. After unit drop one bash of ice on previous visit unit never drops another order ice maker and water valve for replacement ; ordrng 1 W11556926 (Ice maker) and 1 W11519244 (Valve)

We serviced a

WHIRLPOOL WASHER TL

Model WTW6120HW1

Near Rock Hill, South Carolina 29730

Brandon

Job Details: 03/18/2025

On arrival I installed parts ordered and tested unit. After installation I tested unit and found that drain pump would not come on. Did not have the issue the first time. Told customer to run a test cycle to see if it ran all the way through properly. If customer calls back order harness and drain pump.W11591637 harnessW11399437 pump; ordrng 1 W11399437 (Drain)

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ00

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 03/18/2025

On arrival I replaced door that was ordered. Unit tested fine after installation. No leaks or other issues detected.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5100HC3

Near Charlton, Massachusetts 01507

Chris B.

Job Details: 03/18/2025

"Replaced motor and capacitor and washer working normal. Ran calibration, diagnostic and quick cycle and all running normal."

We serviced a

MAYTAG WASHER TL

Model MVW7232HC2

Near Watertown, Connecticut 06795

Jimmy R.

Job Details: 03/18/2025

"Tested unit and found unit erroring out f2e2 hmi disconnected F6e1 communication error hmi cannot hear acu, ran a calibration cycle and reset unit tried running a wash cycle and found unit clunking checked Gearcase and found noise coming from internally, wile running unit errored out f2e2 and would not run a full cycle. Unit will need new console and control, Gearcase,clutch,slider,stator to fix issues will order and return ; ordrng 1 W11687817 (Cntrl) and 1 W11478526 (Console) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915700 (Stator) and 1 W11449841 (Gearcase)"

We serviced a

SAMSUNG RANGE

Model NE63B8211SS/AA

Near Dudley, Massachusetts 01571

Chris B.

Job Details: 03/18/2025

Replanted and knob.

We serviced a

MAYTAG WASHER TL

Model MVW4505MW1

Near Southbridge, Massachusetts 01550

Chris B.

Job Details: 03/18/2025

Replaced all parts and unit working normal. No leaks detected.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Southbridge, Massachusetts 01550

Chris B.

Job Details: 03/18/2025

Complaint that tag dryer is not heating found bad timer and motor had no reading in one of the windings. Ordered parts for a return visit.; ordrng 1 WPW10185982 (Timer) and 1 279827 (Motor) and 1 WP694089 (Blower Wheel)

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS01

Near Simsbury, Connecticut 06092

Mike K.

Job Details: 03/18/2025

"Replaced 5 top lights, when taking out upper left side the wires were too short to be able to replace, sense light is working left in and did not change others as would cause a mis match on viewable lights.All lights functioning"

We serviced a

SAMSUNG RANGE ELECTRIC

Model NE63T8111SS

Near East Longmeadow, Massachusetts 01028

Gary V.

Job Details: 03/18/2025

"Inspected and found two front burner knobs broken, quoted, and he will call if he wants to proceed with repair."

We serviced a

WHIRLPOOL WASHER TL

Model MVW7230HW0

Near Enfield, Connecticut 06082

Gary V.

Job Details: 03/18/2025

"Inspected and found f2e2 and f6e1 faults for communication error with Ui panel, reconnected all terminal connections and started to work, however will most likely happen again, quoted for repair and he will call if wants to proceed."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near West Springfield, Massachusetts 01089

Jorden

Job Details: 03/18/2025

"Arrived and found no error codes. Ran auto test mode and dispenser did not open, mechanically the door moves as designed but found no voltage being sent to dispenser. Ordering ACU & dispenser. ; ordrng 1 W11412300 (Dispenser) and 1 W11672225 (ACU)"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Springfield, Massachusetts 01108

Jorden

Job Details: 03/18/2025

"Arrived and found unit had been unplugged and breaker popped, reset breaker and plugged in. Ran unit and heated up to 350? without any issue. Informed customer should we return and find no manufacturing defect then customer would be responsible for service fee."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Charlotte, North Carolina 28216

Johnny

Job Details: 03/18/2025

Timer not sending out proper voltage ; ordrng 1 WPW10185982 (Timer)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5057LW0

Near Monroe, North Carolina 28112

Jonathan J.

Job Details: 03/18/2025

I replaced main harness tested operations performed a control board calibration cycle. No further issues found everything working fine no abnormal noises.

We serviced a

KITCHENAID ICEMAKER

Model KUID308ESS2

Near Cornelius, North Carolina 28031

Johnny

Job Details: 03/18/2025

Not making ice.; ordrng 1 W11542867 (Recirc pump) and 1 WPW10511923 (Bin thermistor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 03/18/2025

Will not power on I found 4-3 7-1 1-1 6-4 error codes cleared unit not filling with water circulation pump not coming on console unresponsive when entering diagnostics screen going crazy found no power issues caused by improper wiring connectors at terminal block unit will need sump control board and water inlet valve to fix.; ordrng 1 W11684544 (Valve) and 1 W11613479 (Sump) and 1 W11637581 (Control)

We serviced a

WHIRLPOOL M/W OTR

Model WMH53521HZ06

Near Charlotte, North Carolina 28269

Johnny

Job Details: 03/18/2025

Cx stated light not working when putting in new light bulb. Cx was using incorrect bulb. I informed cx they will need to contact whirlpool to get correct bulb. Unit working as designed.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS10

Near Charlotte, North Carolina 28216

Johnny

Job Details: 03/18/2025

"Diode touching metal bracket, replaced diode. Tested unit. Working as designed.; used 1 W11256462 (DIODE UNIV) from stock"

We serviced a

WHIRLPOOL WASHER TL

Model WTW5057LW0

Near Charlotte, North Carolina 28269

Johnny

Job Details: 03/18/2025

Noise coming from gearcase. Gearcase leaking oil. Will need need gearcase and accompanying parts. Quoted cx. Collected trip fee.

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near Chicopee, Massachusetts 01020

Jorden

Job Details: 03/18/2025

"Arrived and found no error codes stored in system. Replaced ACU, ran calibration cycle and auto test cycle. Unit tests fine."

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX986SIHZ03

Near Chicopee, Massachusetts 01013

Jorden

Job Details: 03/18/2025

"Arrived and found complaint: ice maker stopped making ice and began melting a few days ago, this morning they found the inside of the unit is starting to have cooling issues. Found no frost pattern and unit not running at all (including the defrost heater). Test #4 kicked on the compressor & evap fan and began to form a frost pattern on the FZ evap coil. Cycled power to unit via the circuit breaker and right after the compressor kicked on and began running itself. Verified the defrost mode is on the 8 hour timer. Ordering ACU for now and advised customer to monitor.; rqstng P&A on 1 W10843055 (cntrl-elec)"

We serviced a

GENERAL ELECTRIC WASHER TL

Model PTW900BPT0RS

Near Uxbridge, Massachusetts 01569

Lee

Job Details: 03/18/2025

"Installed both parts, entered diagnostics and tested, found very poor water flow, removed water line from valve and flow is okay coming from home, need to replace fill valve.; rqstng P&A on 1 WH13X26637 (valve quad water asm), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRX735SDHZ01

Near Douglas, Massachusetts 01516

Lee

Job Details: 03/18/2025

"Customer states water does not dispense properlyConfirmed issue, found water flow coming from home was same as at dispenser, explained to customer they would need a plumber to look at the saddle valve that provide the fridge water."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRSF705HPS04

Near Grafton, Massachusetts 01536

Lee

Job Details: 03/18/2025

"Customer states unit does not dispense water or make iceConfirmed issue found water bladder frozen, thawed and tested okay, added gasket from truck stock to prevent cold air escaping and freezing again,; used 1 W11159728 (GASKET) from stock"

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HS12

Near Charlotte, North Carolina 28262

Johnny

Job Details: 03/18/2025

"Cx stated unit stops heating. Could not confirm complaint. Unit heats as designed. However due to unit being improperly installed unit does not circulate heat as designed due exhaust vent being crammed into the fan preventing fan from moving, cx will have to have builder rectify the installation for unit to work properly."

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRFC704FBS02

Near Belmont, North Carolina 28012

Ryan S.

Job Details: 03/18/2025

Returned to install control boards in kit and evap cover kit. Installed parts ordered. Informed customer to give 24hr for cooling. 48 for ice. Customer paid on previous call. Verified proper operation

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Mount Holly, North Carolina 28120

Ryan S.

Job Details: 03/18/2025

"Customer complained unit wont run,. Found pressure system fault found unit continuously draining needs new control board unit falls within S code. SP W11766193 - Special Project S153EB - Main Control - SCode S153EB PARTS/LABOR. Ordering control board. Informed customer office will call when part comes in. (Called Randy, no trip fee due to pre diagnosis of scode) ; ordrng 1 W11607637 (Control board)"

We serviced a

WHIRLPOOL M/W OTR

Model WMH32519HZ10

Near Stanley, North Carolina 28164

Ryan S.

Job Details: 03/18/2025

"Customer complained of loud humming noise. Ran unit found noise was from outer shell of unit vibrating against right cabinet. Put foam padding between microwave and cabinet. Noise stoped . Informed customer it would be an installation issue. Unit is working as designed, due to how its installed side of microwave its barely touching cabinet making vibrations when running. Verified proper operation."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near York, South Carolina 29745

Mitch H.

Job Details: 03/18/2025

"Checked and tested dishwasher, all components and functions operating properly. Customer complaint was unit not drying. Found rinse aid not being used. Advised customer that dishwasher requires rinse aid to dry correctly. Also to ensure water is hot at faucet prior to starting dishwasher. Unit operating as designed"

We serviced a

MAYTAG WASHER FL

Model MHW6630HW3

Near Lincolnton, North Carolina 28092

Ryan S.

Job Details: 03/18/2025

"Found f0e2, f8e1, and f9e1. Took unit apart and checked for leaks, no leaks found. Drain pump is not clogged,or hose to tub. Water valves not clogged with sediment. Both valves working. No leaking from bellow. Ordering acu and pressure switch and ACU due to pressure system fault. Scheduled return call for ; ordrng 1 W11316246 (Pressure sensor) and 1 W11550453 (Acu)"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW8127LW1

Near Dallas, North Carolina 28034

Ryan S.

Job Details: 03/18/2025

Return to install new gear case clutch and wash plate installed parts ran factory cycle then ran both agitate and spin cycles unit now working as designed verified proper operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Charlotte, North Carolina 28209

Clinton

Job Details: 03/18/2025

Dishwasher was leaning to far forward adjusted legs to prevent leaking from door

We serviced a

WHIRLPOOL WASHER TL

Model WTW4816FW3

Near Charlotte, North Carolina 28205

Clinton

Job Details: 03/18/2025

Checked unit for errors codes no faults present. Ran diagnostic no issues Custer stated the sensor light will last and not advance. Instructed customer on that means unit is in a paused sate and to press start I tested unit multiple time no issues. If issues arise I asked customer to call back

We serviced a

WHIRLPOOL DRYER

Model WED6605MC0

Near Charlotte, North Carolina 28215

Clinton

Job Details: 03/18/2025

Dryer has no voltage at thermal block Custer will need an electrician to service unit

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Mint Hill, North Carolina 28227

Clinton

Job Details: 03/18/2025

Disabled washer leg had called down behind flooring caused unit to leaking front right corner. Ran unit for several minutes no leaks detected raised leveled unit best of my ability

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS588FIHZ04

Near Charlotte, North Carolina 28227

Clinton

Job Details: 03/18/2025

Replaced water fitting from truck to fix door u it now filling from door now leaks ; used 1 WP4373559 (FITTING 5/16-1/4) from stock

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRS321SDHZ08

Near Charlotte, North Carolina 28212

Clinton

Job Details: 03/18/2025

Unit was working on arrival lady mentioned she told her voice corridor to cancel ticket. But still looked in it unit was making ice

We serviced a

MAYTAG REFRIGERATOR FDB

Model MFX2676FRZ00

Near Charlotte, North Carolina 28278

Caleb

Job Details: 03/18/2025

Replaced stock icemaker and cycled power to unit. Advised customer to wait 24-48 hrs for ice.; used 1 W11658802 (Icemaker) from stock

We serviced a

MAYTAG M/W OTR

Model MMV4205DS4

Near Charlotte, North Carolina 28278

Caleb

Job Details: 03/18/2025

"Previously door was replaced and micro switches, unit has intermittent operation, found excess buildup on interlocks. Panel is crooked. Unit needs new panel, control and switches.; ordrng 1 W10593885 (Panel) and 1 WP8206419 (Interlock) and 1 WPW10156813 (Interlock) and 2 W10562613 (Cam plate)s and 2 W10156812 (Spring)s and 2 W10269458 (Switch)s and 2 W10269460 (Switch)s and 2 W10727360 (Switch)s"

We serviced a

KITCHENAID REFRIGERATOR SXS

Model KRSF705HPS05

Near Charlotte, North Carolina 28278

Caleb

Job Details: 03/18/2025

"Compressor has inverter board. Compressor runs but buzzing constantly. Very little cooling in fresh food section and freezer section is room temp. Little to no frost pattern. Unit needs new compressor, ordered 3 way. 65g R600a; ordrng 1 W11557671 (Compressor) and 1 W11109499 (Drier) and 1 W11590197 (Valve) and 1 W11567494 (Inverter) and 1 W11506635 (Process stub)"

We serviced a

KITCHENAID COOKTOP

Model KFDC558JSS03

Near Charlotte, North Carolina 28278

Caleb

Job Details: 03/18/2025

Replaced temp sensor and element. Unit preheated to 350 and held temp. Unit checked fine.

We serviced a

LG DISHWASHER

Model LSDTS9882S

Near Springfield, Massachusetts 01119

Chris B.

Job Details: 03/18/2025

Replaced parts and unit working properly. Great water pressure and temp on water is hot. Mentioned to the customer to run a few cycles and to keep an eye on it.

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS315SDHW06

Near Palmer, Massachusetts 01069

Chris B.

Job Details: 03/18/2025

Complaint that the refrigerator is not cooling properly. Found evaporator clogged with ice. Will order parts for a return visit.; ordrng 1 W11546690 (Control Board) and 1 W11545823 (Harness Wire) and 1 W10384183 (Thermistor)

We serviced a

MAYTAG WASHER FRONT LOA

Model MHW6630HC3

Near Charlotte, North Carolina 28278

Caleb

Job Details: 03/18/2025

Water leaking from dispenser. Dispenser defective causing water to leak from drawer.; ordrng 1 W11752344 (Dispenser)

We serviced a

WHIRLPOOL RANGE

Model WEGA25H0HZ0

Near Charlotte, North Carolina 28211

Clinton

Job Details: 03/18/2025

Customer stated ui would come on buy it self communication were stored Customer connecting appliance to to app to service it. With updates in functional nothing see in home to cause issue did a factory reset on unit as well customer sad they would just monitor this issue as of now.

We serviced a

MAYTAG WASHER TL

Model MVW5430MW1

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 03/18/2025

"Complaint unit still full of water will not wash will not start. Goes from sense to done not latching properly council scrolls across the screen repetitively. I found wiring harness going to drain pump was broken at Y found latch was broken. Also found main control board is glitching out whenever you press start after replacing harness and latch. Console to strolls washing machine ramps up through all three speeds of spin and never progresses. Ordering main control and user interface to fix suspect when wiring harness broke it mustve ground it to frame causing control board damage. unit is extremely hard to enter into diagnostics mode. I did clear the fault codes from history. Unit will not go into calibration menu at all due to screen scrolling issue.; ordrng 1 W11675701 (Ui) and 1 W11627413 (Main control), used 1 W11670519 (LATCH), and 1 W11643701 (HARNESS LOWER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRMF3636RZ00

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 03/18/2025

Complete freezer door is hard to open hard to close not opening and closing frost developing on left side of door and top of door. I found left side rail is seized frozen over. well have to replace rails gear and support to fix. No additional issues found unit has been making ice with no issues.; ordrng 1 WPW10284682 (Bracket) and 1 W11658402 (Rail) and 1 12002497 (Gear) and 1 Rivetgun (Rivet gun)

We serviced a

MAYTAG WASHER TL

Model MVW5430MW0

Near Monroe, North Carolina 28110

Jonathan J.

Job Details: 03/18/2025

Complaint screen just flashes will not start a cycle. Water still in the bottom of the washer. I found drain pump harness at Y connector attaching to main harness is broken completely. I spliced harness back together as a temporary repair so customer could use it potentially. Ordering harness assembly.; ordrng 1 W11643701 (HARNESS LOWER)

We serviced a

WHIRLPOOL DRYER FL

Model WED4815EW1

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 03/18/2025

Two point dryer is not heating. I found element has failed causing heating issue to occur. I found complete venting restriction in the wall with heavy moisture buildup water in vent pipe. No further issues found with dryer at this time.; used 1 279838 (ELEMENT) from stock

We serviced a

WHIRLPOOL RANGE

Model WFES5030RZ0

Near Indian Trail, North Carolina 28079

Jonathan J.

Job Details: 03/18/2025

"Complaint top of console hot when baking air fry takes longer than stated in owners manual. First batch of cookies, coming out bad second batch of cookies coming out great. I found convection fan is working properly door is just compressing against gaskets vent is venting from the back of the oven along control, causing control. Top of console to get hot. I found no issues with oven at this time advise customer and proper operation and cleaning of oven install and instructed fulfilled."

We serviced a

MAYTAG WASHER TL

Model MVW5035MW1

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 03/18/2025

On arrival I installed harness and tested unit. Unit drained as designed and all other components tested functional. No other issues found.

We serviced a

WHIRLPOOL WASHER TL

Model WTW5010LW1

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 03/18/2025

Complaint oil on floor under unit. Found on arrival that gearcase is leaking oil. Ordering gearcase for unit. Please give 2 slots of time fire repair.; ordrng 1 W11449840 (Gearcase) and 1 W10752283 (Washplate)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Fort Mill, South Carolina 29715

Brandon

Job Details: 03/18/2025

Complaint unit is not drying as it should. On arrival I put unit in diagnostic mode and tested heater. Heater came on properly. Noticed that rinse aid was empty. No repairs needed.

We serviced a

WHIRLPOOL M/W OTR

Model WMH31017HZ09

Near Charlotte, North Carolina 28213

Johnny

Job Details: 03/18/2025

Unit not working. Door switches not being engaged. Will need new switches.; ordrng 1 W11551558 (Upper switch) and 1 W11551761 (Lower switch)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Gastonia, North Carolina 28052

Ryan S.

Job Details: 03/18/2025

"Found element short to ground . replaced element and thermal cut off. Ran unit on air fluff element not cutting on . Ran unit on time dry , element cycling on and off as designed. verified proper operation.; used 1 279816 (THERMAL KIT), and 1 279838 (ELEMENT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR FDB

Model WRT311FZDB01

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 03/18/2025

Discharged unit. Installed new compressor. Vacuumed 20min steady no leaks. Charged r134 and verified frost pattern. Informed Vito give 24hr for cooling. 48 for ice. Verified proper operation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Shrewsbury, Massachusetts 01545

Lee

Job Details: 03/18/2025

"Customer states unit does not drainConfirmed complaint, found wire to drain pump chew through by mice, also found mice nesting under unit, explained to customer this issue would not be covered under warranty"

We serviced a

WHIRLPOOL DRYER

Model WED500CMW0

Near York, South Carolina 29745

Mitch H.

Job Details: 03/18/2025

"Checked and tested dryer. Operating properly. Checked drum, rollers, motor and blower wheel, all good. Found no unusual noises, just normal operating sounds"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near York, South Carolina 29745

Mitch H.

Job Details: 03/18/2025

"Disassembled washer. Removed and replaced control, HMI, harness and capacitor. Reassembled, ran control calibration, completed properly. Tested washer, operating correctly.; used 1 W11395618 (Capacitor) from stock"

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near Clover, South Carolina 29710

Mitch H.

Job Details: 03/18/2025

"Removed cover, checked incoming voltage. Dryer only has one leg, 110v, coming in. Unplugged, checked wall outlet, outlet only has 110v. Advised customer that she needs to have incoming power checked. That dryer requires 240v to operate and heat properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Holyoke, Massachusetts 01040

Jorden

Job Details: 03/18/2025

"Arrived and found an incomplete frost pattern with compressor perpetually running causing improper cooling. Door handle also broken. Ordering compressor, 2nd time slot and door handle. SR #7741167114; ordrng 1 W11580057 (Compressor) and 1 123789 (2nd time slot)"

We serviced a

MAYTAG WASHER TL

Model MVW6230HW3

Near Clover, South Carolina 29710

Mitch H.

Job Details: 03/18/2025

"Customer says washer will not complete cycle. Tested and ran diagnostics. Only stored error code was F8E1 long fill error. Ran component tests for valves, found cold water valve not working correctly. Ran diagnostics cycle and DLMS calibration. Both completed properly. Ordering valve assembly. Checked part availability and scheduled return for 3/24 AM ; ordrng 1 W11595805 (Inlet valve assembly)"

We serviced a

MAYTAG WASHER TOP LOAD

Model MVW6230HW0

Near Fort Mill, South Carolina 29708

Mitch H.

Job Details: 03/18/2025

"Disassembled washer, removed and replaced agitator, gear case and related parts. Reassembled. Ran DLMS calibration and diagnostic cycle. All completed properly."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Gastonia, North Carolina 28054

Ryan S.

Job Details: 03/18/2025

Installed new control boards. Ran unit in quick wash. Unit filled and started washing watched unit made a pop noise then found rotor loose avd drum loose. Took out drum and found thrust washer broken . Called techline to inform it will need new thrust washer . Ordering thrust washer . Scheduled w customer. ; ordrng 1 W11553312 (Thrust washer)

We serviced a

MAYTAG RANGE

Model CWE4800ACB

Near Somers, Connecticut 06071

Gary V.

Job Details: 03/18/2025

Installed new broil element cycled tested fine.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS2

Near Granby, Connecticut 06035

Mike K.

Job Details: 03/18/2025

"Intermittently gets beeps during cycle, but keeps going, while unit is off and is all intermittent. Replaced control and u/I previously and still doing same. No errors in history.Called techline, went over when cs hears beeps and type, not sound of door opening as it is 3 identical tones, which is usually for error. With ui/control being replaced and not tone of door, would replace harness and if moisture from vent seen would replace vent/ u/ISr#7741164377After testing with techline went back into diagnostics and now a Fae2 which is a vent motor error.Ordering vent and u/I; ordrng 1 W11622505 (Console) and 1 W11414073 (Vent) and 1 W11545539 (Gasket) and 1 W11678803 (Harness)"

We serviced a

WHIRLPOOL DRYER

Model WED5720RR0

Near North Smithfield, Rhode Island 02896

Aimee

Job Details: 03/18/2025

Found Cust holding power button not the start button.Explained to her how to use and explained the cycles Did find small vibration in the blower wheelNo error codes and running fine

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Franklin, Massachusetts 02038

Aimee

Job Details: 03/18/2025

"F9e1 drain pump , replaced the drain pump and tested complete ; used 1 W11412291 (Drain pump) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR SXS

Model WRS588FIHZ06

Near Waterbury, Connecticut 06704

Jimmy R.

Job Details: 03/18/2025

"Checked over unit and found fridge door gasket not sealing on right bottom side, found gasket bending when door is closed causing it to push door back open again and not seal, tried to heat gasket but it would not stay. Found door hinges on backwards causing door to sit to tight against cabinet, fixed hinges and added silicone to door gaskets so they would slide and seal against cabinet correctly. Door gaskets are now sealing and unit is working to specs ; used 1 WP542638 (Silicone) from stock"

We serviced a

AMANA WASHER TL

Model NTW4516FW3

Near Waterbury, Connecticut 06708

Jimmy R.

Job Details: 03/18/2025

"Tested washer and found unit would come on and drain right away when plugged in, canceled out cycle and ran a calibration unit went threw normally and drain never came back on by it self. Ran a wash cycle and a spin cycle making sure drain was not coming on by it self and every thing checked out ok, unit was not hooked up to water and not in its place so I tested the best I could and every thing checked out perfect"

We serviced a

WHIRLPOOL RANGE

Model WFES3330RS0

Near Waterbury, Connecticut 06705

Jimmy R.

Job Details: 03/18/2025

"Tested unit and found oven would not heat up to temp, tested voltage at terminal block and 120v on each leg, 240v across ran a bake cycle and chcked element and 240v present, ohmed element and found faulty. Replaced bake element and unit is now heating up and working to specs ; dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"

We serviced a

WHIRLPOOL WALL OVEN SINGLE

Model WOS51ES4ES01

Near West Hartford, Connecticut 06107

Andre

Job Details: 03/18/2025

Ck unit upon arrival and remove door and found nut missing inspect and locate nut and use Blue Lock Tight on nuts on bolt for door handle unit now operating to specs

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Farmington, Connecticut 06032

Andre

Job Details: 03/18/2025

"Ck unit upon arrival and remove and install element and infinite switch. Inform customer cooktop was not purchase from us we would not be installing it because we cant warranty a product that we did not provide, install switch and element and all components is working to manufacturers specs"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Farmington, Connecticut 06032

Andre

Job Details: 03/18/2025

Ck unit upon arrival per customer unit not draining. Ran unit and unit drain but after a few minutes dish washer had water once again check under sink and found drain hose has no high point loop which is causing gravity to pull water back into dish washer. Contact owner and explain to owner also show and explain to customer on what need to be done

We serviced a

WHIRLPOOL WASHER TL

Model WTW8500DC2

Near Burlington, Connecticut 06013

Andre

Job Details: 03/18/2025

Ck unit upon arrival and per customer unit started making noise and then she smell a faint burn rubber smell. Check and tilt unit and found excessive amount of oil on floor and all over rotor and stator. Inform and quote customer of what the repair would cost also take picture and submitted to safety via email

We serviced a

MAYTAG WASHER TL

Model MVWB835DW3

Near Suffield, Connecticut 06078

Mike K.

Job Details: 03/18/2025

"Broken lid. Pulled hinge pin on left side so could close lid fully, ran diagnostics, completed cycle. Bearing noisey. Found gear case assy has leaked oil. Unit will need new lid/ pins, Washplate/screw, Gearcase assy, slider. Office to contact cs when parts come in to schedule return ; ordrng 1 W10902814 (Washplate) and 1 W10752187 (Screw) and 1 W11393685 (Gearcase assy) and 1 W10734521 (Clutch/slider assy) and 1 W11259006 (Lid) and 1 WP8563965 (Left hinge) and 1 WP8572974 (Right hinge) and 4 W11404293 (Hinge screw)s and 1 2xtime (2x time)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ1

Near Rock Hill, South Carolina 29732

Mitch H.

Job Details: 03/18/2025

"Checked and tested. Found unit leaking from pump. Needs sump assembly. Used truck part yesterday, not replaced yet. Ordering sump assembly. Checked part availability and scheduled return for 3/25 AM ; ordrng 1 W11613479 (Sump assembly)"

We serviced a

KITCHENAID REFRIGERATOR FDB

Model KRMF706ESS04

Near Charlotte, North Carolina 28217

Caleb

Job Details: 03/18/2025

"Replaced water valve. Confirmed operation, removed excess water from icemaker assembly. Ran test 45 and unit now fills with the correct amount of water, unit checks fine."

We serviced a

KENMORE DRYER

Model ="110.65132411"

Near Wrentham, Massachusetts 02093

Aimee

Job Details: 03/18/2025

"Found the heater broken , replaced and testedHeat is running .Advised the Cust the clean the vent ; dspstn on spec-tagged invntry: 1 279816 THERMAL KIT and 1 279838 ELEMENT"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS4

Near Southington, Connecticut 06479

Jimmy R.

Job Details: 03/18/2025

"Installed new holder and tested all burners for proper flame, unit is now operating proper and all flams are simmering and workin to specs"

We serviced a

LG DRYER ELECTRIC

Model DLE3733W

Near Foxborough, Massachusetts 02035

Aimee

Job Details: 03/18/2025

Cust paid the 129 on 3 /13 Balance was 236.24Installed new tun up kit Did get to test was close enough to reach plug un stacked.Sounds as intended; dspstn on spec-tagged invntry: 1 DELGKIT DRYER REPAIR KIT

We serviced a

WHIRLPOOL WASHER FL

Model WFW5720RW0

Near Worcester, Massachusetts 01605

Lee

Job Details: 03/18/2025

"Customer states unit does not spin out properly Unable to duplicate any issues, found no error message, ran diagnostics cycle in full found proper operation, informed customer of my findings."

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Fort Mill, South Carolina 29707

Brandon

Job Details: 03/18/2025

Complaint unit is leaking still. On arrival I tested unit and found that it is leaning forward causing water in unit to come out the bottom of the door. Leveled feet and tested unit. Unit did not leak.

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