We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Charlotte, NC 28213
Robert A.
Job Details:
03/14/2024
"Cx complaint that the unit shakes violently. I inspected the unit to confirm the complaint. I found an error code: f5e1. I cleared the code and ran a service cycle. All components passed with no issues. The LF suspension rod came out of position. I noticed the adapter balance ring is separating causing contact with the top panel creating a slight imbalance. I ran a calibration cycle. The unit needs a new balance ring to resolve the issue. Im ordering the part, the cx is responsible for the labor.; ordrng 1 W11222084 (Adapter balance ring)"
We serviced a
AMANA M/W OTR
Model AMV2307PFS07
Near Charlotte, NC 28215
Robert A.
Job Details:
03/14/2024
Cx complaint that the unit is heating intermittently. The cx does not have a receipt to verify the unit is in warranty. I did not diagnose the unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Charlotte, NC 28205
Robert A.
Job Details:
03/14/2024
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Franklin, MA 02038
Aimee Z.
Job Details:
03/14/2024
Found no drain loop and running front the garbage disposal.Also found water under sump assy.Water valve and hoses not leaking Needs new sump assyCust buying new
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Bellingham, MA 02019
Aimee Z.
Job Details:
03/14/2024
Installed new wash pump and lower spray arm complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Bellingham, MA 02019
Aimee Z.
Job Details:
03/14/2024
Fa e2 found problem with the wax mtrvent and needs replacement of heater cap.Ran diagnostics found motor winningFound needs vent motor and deflector and caps for heater and sump assy; ordrng 1 W11416460 (Vent) and 1 W11545290 (Deflector) and 1 W11715949 (Heater caps) and 1 W11460945 (Sump)
We serviced a
LG WASHER
Model WM3400CW
Near Northampton, MA 01060
Chris B.
Job Details:
03/14/2024
Complaint that the unit is not draining correctly and leaking water. Removed back and top cover and ran three cycles and found no leaks and unit draining properly properly. Found no issues with the washer. Collected trip fee.
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Northampton, MA 01060
Chris B.
Job Details:
03/14/2024
Complaint that the unit is leaking water from the bottom left corner. Ran a quick cycle and found no leaks. But will quote customer for parts and labor just in case they need a new gasket. Mentioned to the customer to keep the gasket clear of debris and to wipe off the seal periodically.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS02
Near Granby, MA 01033
Chris B.
Job Details:
03/14/2024
Replaced part and unit running normal. Good frost pattern on the evap side. 1yr warranty on parts and labor.
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS0
Near Charlotte, NC 28278
Mitch H.
Job Details:
03/14/2024
"Removed and replaced drain hose. Tested dishwasher, found second hose to disposal also has a leak. Ordering hose. Customer is out of town next week so scheduled return for 3/26 AM ; ordrng 1 W11414944 (Drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Charlotte, NC 28216
Ryan S.
Job Details:
03/14/2024
"Returned to install compressor. Installed new compressor , while pulling vacuum found leak present. pushed 140psi. Nitrogen heard leak around front of unit. Found leak coming from frame , center between refrigerator and freezer sections. Took picture of bubble test. Heard auditory pop while testing and bubbles got bigger. Called Tech-Line to deem unrepairable sr#7738678916 Informed customer he will be contacted by whirlpool in few days for further information."
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Springfield, MA 01107
Mike K.
Job Details:
03/14/2024
"Address in wrong town, it is in belchertown.Every couple of cycles it wont start needs to be drained out. Tested in bulky, with more water setting and then ran rinse and spin, control monkeyed den, draining fine be. Drain trap is clear. Was a decent amount of suds in test cycle and has a drain about 6 feet up wall. Wouldnt fail in testing, tried multiple cycles. Possible suds build up and significant back flow from longer hose length. Cs does say when he empties water it is a lot of soap.Will look into raising unit or possibly adding sink."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Westfield, MA 01085
Mike K.
Job Details:
03/13/2024
"Unit is under 1yr wp warranty per service bench. Not cooling since purchased. Just moved in. Fans running, compressor is not. Found loose connector to starter. Reseated and compressor is running. Let run for several minutes and verified cold air blowing in fr."
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS05
Near Avon, CT 06001
Chuck M.
Job Details:
03/13/2024
Customer complaint is that cooktop burners were not igniting or clicking. Checked voltage and found power cord was not plugged in securely. Plugged in and tested. Showed customer it works.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Kings Mountain, NC 28086
Ryan S.
Job Details:
03/13/2024
Found unit with broken lid strike. Replaced lid strike then diagnostic on unit for errors unit had no error code. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
03/13/2024
Complaint dishwasher door dispenser will not open. I found solenoid dispenser plunger had become detached from plastics that allow door to open. I replaced dispenser assembly. I tested operations no further issues found at this time with dishwasher. All operations are working properly.; dspstn on spec-tagged invntry: 1 W11412300 DISPENSER
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Waxhaw, NC 28173
Jonathan J.
Job Details:
03/13/2024
I replaced support tested operations. No additional issues found everything is working properly as of right now. Unable to test unit as unit is not connected to water or electricity. Customer has unit unit connected to soft copper water tubing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Charlotte, NC 28277
Jonathan J.
Job Details:
03/13/2024
Complaint water taste like mold coming out of the door. Ice has a funky taste as well. I found water filter was not able to be fully pushed and I found filter. Housing is damaged. Customer has been using aftermarket water filters. park is a will call part. No additional issues found icemaker working unit is cool and fine mold water flavor could be due to slime ball that is in the Spicket coming out of the door.; ordrng 1 WPW10394053 (Filter housing)
We serviced a
WHIRLPOOL COOKTOP
Model KGCS166GSS05
Near Weddington, NC 28104
Jonathan J.
Job Details:
03/13/2024
Complaint gas is leaking out of valve assemblies two of them for sure. All of them are extremely loose and wiggle back-and-forth. Found all the screws are completely corroded and seized in place on orifice holders. All of them will have to be broken or cut out and all the orifice holders will have to be replacedbefore we can remove lid to replace valves several parts are also notated as no longer available such as the manifold pipe assembly and the turbo burner itself.safety file number 7738636097 file number per safety team put safety as model and serial number for autho to work if claim autho is rejected
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Indian Trail, NC 28079
Jonathan J.
Job Details:
03/13/2024
Complaint washing machine is very loud during operation louder than previous washing machine that was there. I found noise is normal for the washing machine. The washing machine is a belt drive washing machine with no insulating material to help silence. Noise of gearcase shifting into gear popping shifting out of gear out of balance load issues are due to improper loading of washing machine as well. No issues found with washing machine at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Gastonia, NC 28052
Ryan S.
Job Details:
03/13/2024
"Customer complained unit shit off wot unlock. Found unit had water not draining. Tried to temporarily fix wires to pump. Getting no voltage from board, ordering control board, harness and drain pump. Left lid lock with customer. Scheduled return call 3-19-24 am. ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Pump) and 1 W11513246 (Control), dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK"
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Clover, SC 29710
Mitch H.
Job Details:
03/13/2024
"Checked and found rear drum seal coming off and worn spots on drum. Inspected bulkhead, no damage there. Ordering drum. Advised customer that drum would ship directly to him and he would need to inspect for damage and call to schedule return visit.; ordrng 1 W10899578 (Drum)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Charlotte, NC 28207
Robert A.
Job Details:
03/13/2024
Cx complaint that the unit builds condensation at the end of cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components passed with no issues. The units depth in the counter may cause some condensation built up on the bottom of the counter when the door is left open after a cycle. The unit is working as designed. I collected the service call fee by CC.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Voluntown, CT 06384
Amanda R.
Job Details:
03/13/2024
Stacked unit replaced suspension customer complaining about noise still that only happens in the last minute of high speed spin customer took video washing normally but just making louder noise ; rqstng P&A on 1 W11460604 (Tub) and 1 W11354541 (Stator) and 1 W11314361 (Rotor) and 1 W11314657 (Screw) and 2 W11314394 (Spring)s and 8 W11314661 (Screw)s
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Marshville, NC 28103
Jonathan J.
Job Details:
03/13/2024
Complaint normal button will not work at all on user interface. Have to use pro dry feature to get dishes dry instead of normal dry. I found rinse agent is completely empty. I found normal button will not function under any circumstances. All other buttons are working properly. Unit will need a door assembly as door assembly comes with user interface on this specific model pre-ordered was a trim piece labeled as a control panel left peace with customer ordering parts. door is on special order is a will call part. ; ordrng 1 W11625194 (Ui door assembly ss)
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ4
Near Monroe, NC 28110
Jonathan J.
Job Details:
03/13/2024
Complaint front right element will not turn on all the other elements are working no issues with the oven either. I found complete true no error codes in oven control board at this time. I found infinite switch is the cause of issues. Unit will need infinite switch to fix.; dspstn on spec-tagged invntry: 1 W10857622 SWITCH-INF and 1 W11517959 ELEMENT
We serviced a
WHIRLPOOL OVEN
Model WFG535S0LZ4
Near Charlotte, NC 28216
Robert A.
Job Details:
03/13/2024
Cx complaint that the unit is still not working after 350 degrees. I inspected the unit to confirm the complaint. I found the connector at the rear of the plunger. I secured the connector and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Charlotte, NC 28269
Robert A.
Job Details:
03/13/2024
Cx complaint that the unit is not heating. I inspected the unit to confirm the complaint. The unit tumbles and has good airflow. The unit is getting 246v at the terminal block. I found the element had a break in it. I replaced the element with one from TS and tested the unit for the cx. The unit is working as designed. I collected the payment in full by CC.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Huntersville, NC 28078
Robert A.
Job Details:
03/13/2024
Cx complaint that the unit is not drying AGAIN. I inspected the unit to confirm the complaint. The fuse blew again I checked other components and found the element had a break in it and had contact with the element housing making the element stay on at all times when the unit runs. The unit needs a new element. I quoted the cx for the element and replaced the fuse again.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mooresville, NC 28115
Robert A.
Job Details:
03/13/2024
"Cx complaint that the unit is not drying the dishes. I inspected the unit to confirm the complaint. I found an error code: f4e2. I cleared the code and ran a service cycle. The heater did not activate, I checked the connectors at the element they are secure. I checked the ohms reading of the element, it read OL. The element needs to be replaced. It says I have 2 in my TS, I have 0. Im ordering the part for the return visit.; ordrng 1 W11537778 (Heater element), tckt not sent, faulty send-to target"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Mooresville, NC 28115
Robert A.
Job Details:
03/13/2024
Cx complaint that the unit keeps tripping the breaker. I inspected the unit to confirm the complaint. I found the neutral wire to the spark module was pinched against the cabinet. I repaired the wire and corrected the wire position. I tested the unit for the cx. The unit is working as designed. I collected the service call fee by CC.
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS1
Near Charlotte, NC 28278
Mitch H.
Job Details:
03/13/2024
"Removed and replaced main control and user interface. Reassembled, tested dishwasher. Ran diagnostics cycle, all functions tested good and operating properly."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Charlotte, NC 28278
Mitch H.
Job Details:
03/13/2024
"Arrived, person at home could not pay service call. No diagnosis or work performed. Advised customer that they would have to reschedule when available."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Charlotte, NC 28217
Mitch H.
Job Details:
03/13/2024
"Tested dishwasher, found pump/motor running and arms turning properly. Ran diagnostics, no stored error codes. Dishwasher operating as designed."
We serviced a
MAYTAG DRYER
Model MEDP576KW1
Near Charlotte, NC 28210
Mitch H.
Job Details:
03/13/2024
Checked and found drive motor bad.Needs motor and blower wheel. Quoted customer for repair and saved estimate. Customer declined repair. Collected for service call on ck #635
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28226
Mitch H.
Job Details:
03/13/2024
Tested and ran diagnostics. No stored error codes. Ran calibration. Tested washer in drain and spin. Found basket running eccentric and wobbling. Suspension rods checked good. Ordering basket and wash plate. Advised customer that basket will ship directly to her and she needs to inspect for damage and call to schedule return visit.; ordrng 1 W11513243 (Basket) and 1 W11510461 (Wash plate)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Charlotte, NC 28273
Mitch H.
Job Details:
03/13/2024
"Removed and replaced timer and knob. Reassembled, tested, timer and dryer operating properly."
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
03/13/2024
"Disassembled dryer. Removed and replaced drive motor and blower wheel. Reassembled, tested. Dryer operating properly and quietly.; dspstn on spec-tagged invntry: 1 WP697772 BLOWER WHEEL"
We serviced a
LG DRYER
Model DLE3500W
Near Enfield, CT 06082
Gary V.
Job Details:
03/13/2024
"Inspected te1 fault, needs thermistor and quoted, they will call."
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Enfield, CT 06082
Gary V.
Job Details:
03/13/2024
"Inspected and found rollers and belt worn out, replaced and cycled, tested fine. All discounts subtracted from cost.; dspstn on spec-tagged invntry: 1 DESAMKIT DRYER REPAIR KIT"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Avon, CT 06001
Chuck M.
Job Details:
03/13/2024
Replaced freezer door and reset power. Checked water and its working properly. Allow time for ice production ; used 1 WP4373559 (FITTING 5/16-1/4) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ3
Near Bloomfield, CT 06002
Chuck M.
Job Details:
03/13/2024
Customer complaint is that range drawer was not sliding evenly when opening and closing. Drawer is not on fixed track and it is operating as designed. Customer wanted range level. Leveled range to customer satisfaction.
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Plainville, CT 06062
Ruben C.
Job Details:
03/13/2024
Replaced drain pump main control and pressure switch tested operation normal draining normally no error codes
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Avon, CT 06001
Ruben C.
Job Details:
03/13/2024
Tech was assigned as a helper; snapped 2 QuickPics
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Avon, CT 06001
Ruben C.
Job Details:
03/13/2024
"Checked unit found gearcase is grinding seizing up ordering gearcase splutch and basket; rqstng P&A on 1 W11454738 (Gearcase) and 1 W10721967 (Splutch) and 1 W11436991 (Inner basket) and 1 W11418231 (Agitator), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Ellington, CT 06029
Gary V.
Job Details:
03/13/2024
"Inspected and found door switch broken, replaced and cycled, tested fine.; used 1 W11396033 (LIGHT SWITCH) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Bloomfield, CT 06002
Chuck M.
Job Details:
03/13/2024
"Customer complaint is that dryer does not heat maybe 15% of the time. Customer says he has to reset breaker and then dryer would heat. Tested voltage at supply outlet, timer and element. OLMed out thermostats. Checked door switch and venting. All checked ok. Dryer is heating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near West Hartford, CT 06117
Chuck M.
Job Details:
03/13/2024
Customer complaint is that FF section was not cooling properly. Inspected and found condenser coils covered with dust. Freezer section was getting poor circulation due to food items placement. Cleared layer of dust from condenser and rearranged food in freezer for better circulation.
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Gastonia, NC 28056
Ryan S.
Job Details:
03/13/2024
"Installed parts ordered by previous tech. After installing parts tested unit and found bake element short. Needs bake element. Putting in p&a on bake element, informed customer office will call after authorization and part comes in. ; rqstng P&A on 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Gastonia, NC 28056
Ryan S.
Job Details:
03/13/2024
"Customer stated she got a company to come clean her exhaust line. Found unit not heating ,, thermal cutoff blow. Replaced thermal cutoff. Found proper airflow this time. Element is good, not grounded to frame. Ran unit on timed dry and heater cycling on and off at proper temps. Make sure to. Otherwise obstruct exhaust line behind dryer. Verified proper operation. ; used 1 279816 (THERMAL KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Mount Holly, NC 28120
Ryan S.
Job Details:
03/13/2024
"Customer complained unit not washing , found unit filled and sump didnt energize. Found 120v to sump. Ordering new sump assembly. Scheduled return call for ; ordrng 1 W11613479 (Sump)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS4
Near Mount Holly, NC 28120
Ryan S.
Job Details:
03/13/2024
Couldnt contact builder after installing new cook top. Neither could I leave voicemail. Replaced cooktop took multiple pictures
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Dallas, NC 28034
Ryan S.
Job Details:
03/13/2024
Installed new undated spin basket to unit. Cleaned work area. And the calibrated unit to control. All unit functions working properly with no bouncing or knocking.left old parts with customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNL00
Near Avon, CT 06001
Ruben C.
Job Details:
03/13/2024
Checked unit found comp is thumping when shuts off gave cust estimate for comp
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Dallas, NC 28034
Ryan S.
Job Details:
03/13/2024
"Customer complained unit leaking, ran unit and found door seal was pulled out or not properly set on bottom left side. Adjusted door seal, also noticed unit wasnt level. Adjusted unit so that it was level. Ran unit and no leaks detected wash cycle. Verified proper operation."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Ellington, CT 06029
Gary V.
Job Details:
03/13/2024
"Arrived and found blemish marks on cabinet from previous installation, had damage waivers signed, found loose terminal at junction box,tightened and cycled, tested fine now.; dspstn on spec-tagged invntry: 1 W11460946 MOTOR/SUMP"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Windsor, CT 06095
Gary V.
Job Details:
03/13/2024
Installed control board and cycled tested fine.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Suffield, CT 06078
Gary V.
Job Details:
03/13/2024
"Installed parts listed cycled and found main control board glitching out needs new main control board will submit estimate and call.; rqstng P&A on 1 W11506011 (Main acu), dspstn on spec-tagged invntry: 1 W11460945 MOTOR/SUMP"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302EBL01
Near Somers, CT 06071
Gary V.
Job Details:
03/13/2024
"Inspected and found water filter dislodged from housing, adjusted and tested fine. Also found door seals torn, will submit estimate and call for return date.; rqstng P&A on 1 W10830289 (Ff door gasket) and 1 W11368721 (Ff door gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV08
Near Somers, CT 06071
Gary V.
Job Details:
03/13/2024
Inspected and found unit completely dead. Found white neutral wire to the main harness terminal in the compressor compartment loose. tightened and cycled unit started running. Please allow 24 to 48 hours for temps to stabilize.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bolton, CT 06043
Amanda R.
Job Details:
03/13/2024
F0e3 overload f7e8 motor over temp complaint making grinding noise while agitating I did hear it and complaint randomly staying on sensing after filling ; ordrng 1 W11260238 (Rotor) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Manchester, CT 06040
Amanda R.
Job Details:
03/13/2024
Complaint ice melted and freezer defrosted ff section warm nothing running in unit reset power to unit compressor turned on set temps at recommended freezer led bad and complaint of condensation on front of ice box
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Manchester, CT 06040
Amanda R.
Job Details:
03/13/2024
The freezer door was not on lower hinge correctly fixed door operation normal
We serviced a
WHIRLPOOL WASHER
Model MHW8630HW4
Near Southington, CT 06489
Jimmy R.
Job Details:
03/13/2024
Installed new dispenser and pump filled dispenser with soap and primed detergent pump checked for flow and unit is now pumping detergent into tub and all operations are working to specs
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Wolcott, CT 06716
Jimmy R.
Job Details:
03/13/2024
"Checked over unit and found machine making noise from back and noise from inside freezer, checked noise form back and found unit vibrating loudly traced noise and found unit had not been leveled causing condenser to rub on floor and unit to vibrate, adjusted legs to lid unit stopped vibration and unit is now working properly. Checked noise coming from freezer and customer had been heating the defrost heater coming on and melting ice the sizzling noise is from heater hitting heater this is normal operation. Checked cooling and unit is functioning to manufacture specs all noises are now normal"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near East Hartford, CT 06118
Amanda R.
Job Details:
03/13/2024
Replaced sump assembly started quick cycle ran through normally
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near South Windsor, CT 06074
Amanda R.
Job Details:
03/13/2024
Complaint randomly wont start for hours or days after using power coming to terminal block is intermittent
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near South Windsor, CT 06074
Amanda R.
Job Details:
03/13/2024
Mouse chewed gasket for wash motor and wire harness quoted
We serviced a
WHIRLPOOL MICROWAVE
Model wML75011HV10
Near Coventry, CT 06238
Amanda R.
Job Details:
03/13/2024
Cooling fan motor for transformer and magnetron bad replaced motor magnetron and transformer tested multiple times operation normal
We serviced a
MAYTAG DRYER
Model MED6200KW1
Near Rock Hill, SC 29732
Mitch H.
Job Details:
03/13/2024
"Tested dryer, confirmed issue. Ran diagnostics, found F6E1 communication error. Ordering control and overlay. Checked part availability and scheduled return for 3/20 AM.; ordrng 1 W11591402 (Control) and 1 W11406484 (Overlay)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Columbia, CT 06237
Jeremy B.
Job Details:
03/13/2024
Led burnt out. Replaced all. All checks ok.
We serviced a
BOSCH DISHWASHER
Model SHXM65W55N/10
Near Norfolk, MA 02056
Aimee Z.
Job Details:
03/13/2024
Installed new drain pump and tested complete
We serviced a
GE MICROWAVE
Model PVM9005SJ3SS
Near Franklin, MA 02038
Aimee Z.
Job Details:
03/13/2024
As soon as hit starts trips breaker . Tested power is good and door switch all good.Found burn mark on mag and connector.Sits over gas stove and mounted to low.Cust buying new microwave
We serviced a
GE RANGE
Model JGS760SEL1SS
Near Franklin, MA 02038
Aimee Z.
Job Details:
03/13/2024
"Cust states oven trips breaker erratically when cooking a roast on bake for longer timesCooling fan is running .Pre heated oven 350 didnt trip went to 400 didnt trip , also not cooking long timesPower is good would need new pcb board she only want to repair the ignitersNeeds bake and broil igniters Oven is hot scheduled for Friday; ordrng 2 12400035 (Igniter)s, dspstn on spec-tagged invntry: 2 12400035 IGNITOR FLAT"
We serviced a
WHIRLPOOL WASHER.
Model WTW5540SQ0
Near Holyoke, MA 01040
Mike K.
Job Details:
03/13/2024
"Replaced drain hose and ran normal cycle. Went through fill into wash fine, put not spin and drained and spun out fine."
We serviced a
MAYTAG WASHER
Model LAT9416AAE
Near Holyoke, MA 01040
Mike K.
Job Details:
03/13/2024
"Customer is getting a small leak from the left front side. Tested and found dripping from the bleach hose connection to the tub. Hose has been glued onto the tub at both the dispenser and tub side. Was able to tighten clamp a little and leak lessened. Quoted for hose, dispenser and labor with understanding it all depended on if the hose comes off cleanly with being glued on. Did not attempt to remove at this time because it is working and cs is ok with amount of dripping it is doing now. Removing would likely not seal back on or damage hose.Collected for service call"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Waterbury, CT 06710
Jimmy R.
Job Details:
03/13/2024
"Tested washer and found when unit would start a cycle it would just buzz never filling or sensing a load, checked motor and found capacitor leaking oil causing no power to help motor. Replaced capacitor and recalibrated cntrl unit went threw normally ran a wash and spin unit now working to factory specs ; used 1 W11395618 (Capacitor) from stock"
We serviced a
MAYTAG WASHER
Model MAH4000AWQ
Near Waterbury, CT 06704
Jimmy R.
Job Details:
03/13/2024
"Checked over unit and found washer had started a cycle then stopped and never drained or washer leaving clothes wet, ran a cycle and found timer making a loud noise and not advancing cycled timer a few times and unit started to operate and working but timer is starting to fail contacts are going bad inside and will need to be replaced, advised customer timer was out of stock and was not sure when it would be in collected service fee for now and gave estimate for when parts come in if no longer available or takes to long customer will find another way or buy new one ; ordrng 1 WP22002867 (Timer)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Waterbury, CT 06704
Jimmy R.
Job Details:
03/13/2024
Installed all new parts and heated unit up on a broil cycle checked elect and unit is now heating normally. Ran a bake cycle to 350 degrees no unit got to temp normally and is now working to spec
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Hebron, CT 06248
Jeremy B.
Job Details:
03/13/2024
Installed all new parts ran calibration then factory test all checks ok.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
03/13/2024
Washer not draining. Found cardboard stuck in drain cleaned and tested all checks ok. ; dspstn on spec-tagged invntry: 1 W11565030 LATCH
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details:
03/13/2024
Washer making a banging noise and leaking. Found water leaking from drain hose. There is a non factory hose hooked up. Washer not level causing banging. Leveled and all checks ok. Customer must fix drain hose.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT711SMFZ02
Near Wethersfield, CT 06109
Jeremy B.
Job Details:
03/13/2024
Found light switch broken. Replaced all d all checks ok. ; dspstn on spec-tagged invntry: 1 W11123941 SWITCH
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Farmington, CT 06085
Ruben C.
Job Details:
03/13/2024
Checked unit found paddle for water sticking replaced paddle tested operation normal
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Waterbury, CT 06705
Jimmy R.
Job Details:
03/13/2024
"Ran diagnostics on washer due to unit not filling with water found no errors ran a calibration to reset cntrl and unit went threw properly, ran a wash cycle and selected deep fill checked water level and unit is filling normally now. Walked customer threw the deep fill and auto sense difference advised deep fill is better to use with heavy loads also using the bulky cycle is better, customer also had water on cold not tap cold and they dont use hot water advised tap cold is straight cold water the cold mixed with warm. Checked all other operations and unit is now working to specs"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Waterbury, CT 06705
Jimmy R.
Job Details:
03/13/2024
"Tested unit and found machine filling with water but never washing ran a diagnostics and found error 4-3 wash motor faulty and 7-3 no heat due to cntrl shutting off, let unit run thew a diag and checked voltage going to motor found 120v ac and motor just buzzing. Replaced sump&motor and new motor was also faulty double checked harness and it ohms out good to motor, will order new sump&motor and return ; ordrng 1 W11613480 (Sump&motor), used 1 WPW10605057 (MOTOR/SUMP) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Prospect, CT 06712
Jimmy R.
Job Details:
03/13/2024
"Tested unit and found fridge would make a loud buzzing noise randomly most times it would make the noise at night, ran diagnostics and cycled thew compressor and fans checked ice maker and cycled unit found nosies coming from water valve. Checked valve and found dual water valve making a terrible loud noise when filing valve needs to be replaced will order and return ; ordrng 1 W11255718 (Dual valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC2
Near Cromwell, CT 06416
Jeremy B.
Job Details:
03/13/2024
"Found agitator, wash plate, and cap broken. Left cap and agitator with customer will order new wash plate ; ordrng 1 W11510461 (Wash plate)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Middlefield, CT 06455
Jeremy B.
Job Details:
03/13/2024
"Installed new basket,cam, and suspension all checks ok."
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS10
Near Mooresville, NC 28115
Robert A.
Job Details:
03/13/2024
Cx complaint that the units control panel is intermittent is response. I inspected the unit to confirm the complaint. I found the UI display flickers and some button do not work consistently. The UI panel and display need to be replaced to resolve the issue. Im ordering the part for the return visit.; ordrng 1 WPW10318550 (Control panel) and 1 W10879587 (Switch membrane)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hardwick, MA 01082
Chris B.
Job Details:
03/13/2024
Complaint that the unit is not cycling through correctly. Found bad water valve. Replaced part and unit running normal. Replaced part and unit running normal.; used 1 W11210459 (VALVE(USE ORIGINAL HARNESS)) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Belchertown, MA 01007
Chris B.
Job Details:
03/13/2024
Complaint that the unit is leaking water from the bottom. Found bad drain hose. ; ordrng 1 W11244231 (Drain Hose)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Hadley, MA 01035
Chris B.
Job Details:
03/13/2024
Replaced control board and ran three diagnostic cycles and unit working normal. Ran calibration cycle. Ran a drain and spin cycle and all tested normal.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Springfield, MA 01109
Chris B.
Job Details:
03/13/2024
Replaced all parts and ran diagnostic cycle and all tested normal. Showed customer the new touch panel working and ran a quick cycle. All tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Springfield, MA 01109
Chris B.
Job Details:
03/13/2024
Complaint that the unit is leaking water. Found leaking from the bottom of the soap dispenser and leveled the unit. Ran two diagnostic cycles and unit running normal. No leaks detected.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Springfield, MA 01109
Chris B.
Job Details:
03/13/2024
Complaint that the unit is not wringing out properly. Found error code F5E1. Found door lock intermittently working. Ran a drain and spin and took so long to engage the door latch. Will order parts for a return visit.; ordrng 1 W11565030 (Door Latch)
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Springfield, MA 01109
Chris B.
Job Details:
03/13/2024
Complaint that the unit is not heating properly. Found bad heating element and bad housing. Will need all rollers replaced. Verified all fuses and all tested normal.; rqstng P&A on 1 WP3387747 (Heating Element) and 1 W10906551 (Housing) and 1 4392067 (Repair Kit) and 1 WPW10516085 (Screen)
We serviced a
SAMSUNG DRYER
Model DVE52M7750/WA3
Near Southampton, MA 01073
Mike K.
Job Details:
03/13/2024
"Loud when the making, found rear support worn. Cleaned up lint build up in interior of unit. Replaced support and running smoothly.; used 1 DC97-16782A (DRUM SUPPORT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Springfield, MA 01108
Mike K.
Job Details:
03/13/2024
"Unit making a grinding noise. Ran diagnostic test and not replicated. Turned agitator back/forth, not slipping. Ran test again fine. Agitator screw would not come out with impact driver, will need to be broken out. Unit dripping oil from gear case. Suspension is also bad. Unit will need new gear case, Washplate, screw, hub, suspension. 2x time.Office to contact when parts come in to schedule return.; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gear case assy) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11550891 (Agitator) and 1 W10752187 (Agitator screw) and 1 W11130362 (Suspension) and 1 2xtime (2x time)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Springfield, MA 01108
Mike K.
Job Details:
03/13/2024
"Complaint of unit grinding in operation. Basket spins freely. Ran diagnostic cycle and completed with no issue, no grinding or abnormal noise. No errors or n history. Found cam had carved into cover at one point. Cam screw was tight. Replaced cam and actuator. Ran diagnostic cycle again and completed fine.; used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM KIT) from stock"