We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near North Attleborough, Massachusetts 02760
Aimee Z.
Job Details:
09/10/2024
Installed final Gearcase and tested completeRead notes other part installed last week
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Glastonbury, Connecticut 06033
Jeremy B.
Job Details:
09/10/2024
Customers complaint is washer vibrating. Ran diagnostics found no error codes ran self test and it went through properly. Had customer put a load in and washer shakes bad in spin. Washer is level. Basket has extreme wobble. Needs new basket and suspension. ; ordrng 1 W11513243 (Basket) and 1 W11396716 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Mansfield, Massachusetts 02048
Aimee Z.
Job Details:
09/10/2024
F6e1. Machine controlF5e2 latchF9e1F0
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Hartford, Connecticut 06112
Chuck M.
Job Details:
09/10/2024
Customer complaint is that ice maker is not working. Ran diagnostics and found error code E5. Used ice make at previous call. Ordered ice maker. ; ordrng 1 W11658802 (Ice Maker)
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US
Near Suffield, Connecticut 06078
Gary V.
Job Details:
09/10/2024
"Inspected and found drain hose broken quoted, and she will call."
We serviced a
SAMSUNG REFRIGERATOR
Model RF268ABBP
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
09/10/2024
"Removed old evap cover and steamed clear ice build up. Replaced evap cover and verified fan operation. There is a second thermistor in n evap, though couldnt be found on parts list. If reoccurs would unite for second thermistor."
We serviced a
GE OVEN
Model JT5500DF4BB
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/09/2024
"Inspected and found f97 for cooling fan, quoted and he will call."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Hebron, Connecticut 06248
Jeremy B.
Job Details:
09/09/2024
Cloths stick under agitator. Was able to remove. Will order new agitator. ; rqstng P&A on 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Cherryville, North Carolina 28021
Ryan S.
Job Details:
09/09/2024
Customer complained of broken lid. Confirmed complaint. Replaced lid from pre Id ts. Verified proper operation.
We serviced a
MAYTAG WASHER
Model mvwb865gw0
Near Iron Station, North Carolina 28080
Ryan S.
Job Details:
09/09/2024
Customer complained of lots noise during spin and greese/oil on ground . Found oil leaking from gearcase. Ran unit and nouse was from gearcase have little to no oil in it causing loud noise during spin. Quoted repair. Customer denied repair. Collected trip fee via card.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Wethersfield, Connecticut 06109
Chuck M.
Job Details:
09/09/2024
Customer complaint is that dryer is not drying. Checked voltage from supply and got L1 = 122.2V. L2=36V L1 to L2 = 81V. Electrical issue.
We serviced a
KENMORE WASHER
Model ="796.41532210"
Near Hartford, Connecticut 06105
Chuck M.
Job Details:
09/09/2024
Customer complaint is that washer is leaking from front. Inspected and found water leaking through bellow. Ordered bellow. ; ordrng 1 MDS47123602 (Bellow)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Manchester, Connecticut 06040
Chuck M.
Job Details:
09/09/2024
Customer complaint is that washer would not drain. Then washer drained on its own. Customer started washer and lid locked and water started filling. Ran diagnostics and found error code F9e1 long drain. Attempted to run diagnostics but control is glitching. Attempted quick wash cycle and washer would not start. Ordered control. ; ordrng 1 W11626074 (Control)
We serviced a
WHIRLPOOL DRYER
Model GEW9260PW0
Near Glastonbury, Connecticut 06033
Chuck M.
Job Details:
09/09/2024
Customer complaint is that dryer had a burning smell and would not start. Inspected and found idler and rollers seized and belt broken. Replace repair kit and tested. Showed customer it works. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model JMC8130DDB
Near Middletown, Connecticut 06457
Chuck M.
Job Details:
09/09/2024
Assisted tech with repair.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW2
Near West Hartford, Connecticut 06110
Chuck M.
Job Details:
09/09/2024
Customer complaint is that washer made a loud noise. Inspected and found gear case leaking and bearings worn. Ordered gear case and wash plate. ; ordrng 1 W11393685 (Gear Case) and 1 W10752283 (washplate)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Newington, Connecticut 06111
Chuck M.
Job Details:
09/09/2024
"Customer complaint is that ice maker freezing up, dispenser is glitching along with interior UI. Container broke due to frozen ice in ice room. Ordered control, auger assembly dispenser assembly and ice container and ice maker. P&A; ordrng 1 DA97-20156B (Ice Container), rqstng P&A on 1 DA94-04603A (Control Board), ordrng 1 DA97-15217B (Ice Maker), rqstng P&A on 1 DA97-12540G (Auger Assembly) and 1 DA97-17296A (Dispenser Chute Assembly)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Hebron, Connecticut 06231
Jeremy B.
Job Details:
09/09/2024
Washer not engaging wash. Found f7e4 found play in shaft of gear case slider sticking but magnet secure. Will order new gearcase clutch and slider. ; rqstng P&A on 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11449841 (Gearcase) and 1 W11550891 (Agitator)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Denver, North Carolina 28037
Ryan S.
Job Details:
09/09/2024
Returned to install new gearcase and wash plate. Installed parts. Ran unit through diagnostic. Verified proper operation. ; O-emld tckt
We serviced a
GENERAL ELECTRIC RANGE
Model JB645DKWW
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
09/09/2024
"Complaint of cook top cracking, took photos of line on rf burner. Pulled top up and removed burner, line not going through top, is a scratch not a crack, replacement not covered. Customer is satisfied with explanation it is not a crack and burner is usable."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBBC/AA03
Near Agawam, Massachusetts 01001
Mike K.
Job Details:
09/09/2024
"Evap is frosting up again. Explained to customer the repair is to replace the evap cover again, had been fully steamed clear with evap cover and sensor being replaced last visit. Will order parts again and repair.; ordrng 1 DA97-12608A (Evap cover) and 1 DA32-10104N (Sensor)"
We serviced a
JENN-AIR OVEN
Model JES1750ML1
Near Tolland, Connecticut 06084
Gary V.
Job Details:
09/09/2024
"Inspected and found bake element terminal loose and touching ground, tightened and adjusted, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Ellington, Connecticut 06029
Gary V.
Job Details:
09/09/2024
"Inspected and found ice maker intermittently overfilling when cycling causing leak down from of inside the fridge, replaced with new ice maker and filled, didnt detect any leaking, please allow 24 hours for ice production.; used 1 W11658802 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near East Windsor, Connecticut 06016
Gary V.
Job Details:
09/09/2024
Installed parts listed and cycled back on and unit started cooling please allow 24 to 48 hours for temperatures to regulate.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
09/09/2024
"Unit was unplugged on arrival. Plugged in and unit went into manual drain. Allowed to finish.Complaint of intermittent filling, intermittent starting not locking/unlocking. Does into drain when going back not diagnostic, still ran calibration cycle even though starting to drain before selected.F1e1, F8e1, F3e1Main control fault, not filling, pressure system fault. Checked lower assy and gear case is also leaking.. Would need a new control and gear case assy. Denied repair. Collected for service call only"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kershaw, South Carolina 29067
Jonathan J.
Job Details:
09/09/2024
Complaint washing machine making loud grinding noise I found cam has a pulley has a lot of up-and-down play gearcase dropping out is the cause of the issue unit unit will need a gear a pulley and a wash plate. No further issues found with washing machine at this time. Everything else is working fine..; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11449840 (Gearcase) and 1 W11551646 (Nut) and 1 W11510461 (Washplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/09/2024
Complaint refrigerators leaking all over the floor in the freezer section from icemaker area. I found complaint true. I found issue caused by poor install of icemaker. I found someone had dug out insulation inside of freezer section for fill tube to go through and stripped out screws of the back wall or fill tube for icemaker attaches Leading to a huge gap for leading to freezing up as well. I applied perm to back wall so that it would seal up air gap I also adjusted tube so it would actually go into icemaker instead of onto floor when icemaker with cycle icemaker was only getting enough water to fill one cube. No issues no other issues found. I tested tube by cycling icemaker no more leaking occurring at this
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW1
Near Simsbury, Connecticut 06092
Ruben C.
Job Details:
09/09/2024
Checked unit found valve is noisy as it calls for water gave cust estimate for valve if cust calls back for repair unit will have to be pulled out of shows stall and make sure water valve close they are older valves took pics
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ5
Near Denver, North Carolina 28037
Ryan S.
Job Details:
09/09/2024
"Customer complained unit kept igniting when lit. Upon arrival said it had stoped and was working. Tried all burners on low and no issues. Checked all switches for sticking , no issues. Verified proper ground. Verified proper operation, left part w customer."
We serviced a
WHIRLPOOL M/W OTR
Model WMH32519HZ10
Near Denver, North Carolina 28037
Ryan S.
Job Details:
09/09/2024
"Installed new fan , all speeds now working. Verified proper operation."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Dallas, North Carolina 28034
Ryan S.
Job Details:
09/09/2024
Returned to install new pump and control. Installed parts. Ran unit to fill and wash. Canceled cycle and init drained. Verified proper operation.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Mount Holly, North Carolina 28120
Ryan S.
Job Details:
09/09/2024
Customer complaint unit with drain found long drain error found harness to drain pump broken replaced harness from truck stock ran service mode all functions working including drain. Started quick wash cycle verified proper operation. ; used 1 W11643701 (HARNESS LOWER) from stock
We serviced a
WHIRLPOOL DISHWAHER
Model WDT710PAHZ1
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/09/2024
Customer complain unit would not drain upon arrival found drain line was clogged with tea leaves collected trip fee card
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Belmont, North Carolina 28012
Ryan S.
Job Details:
09/09/2024
Return to install regulator and gas valve installed parts. All burners are doing issue now burning too high almost no gas comes out and then rushes out and then studies regulator has already been replaced. Tried to call Tech line Tech line service was down putting in for tomorrow so that I can call Techline.; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/09/2024
"I replaced all previously ordered parts, tested operations no further issues found with washing machine at this time. All operations are functional and working properly performed a diagnostic cycle as well and you unit went through the diagnostic cycle and drained out properly."
We serviced a
AMANA RANGE
Model AER6603SFW3
Near Lancaster, South Carolina 29720
Jonathan J.
Job Details:
09/09/2024
Complaint door will not unlock. Displaying F5 E1 error F5e1 error code was found in fault. History as well. I cleared code found light will not turn off. Main control board has corrosion on it more than likely cause of issue ordering a light switch and an oven latch assembly for the rear as well. Was able to test bake element and broil element in diagnostic cycle elements are all working as well. unit has proper voltage. left oven turned off at breaker before departure. ; ordrng 1 W10627802 (Switch) and 1 W11536797 (Control) and 1 W10107820 (Latch)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Avon, Connecticut 06001
Ruben C.
Job Details:
09/09/2024
Replaced control and touchpanel control tested operation normal ran diagnostics normal washing and draining normally
We serviced a
GENERAL ELECTRIC DRYER
Model GFD55ESSN3WW
Near Meriden, Connecticut 06450
Ruben C.
Job Details:
09/09/2024
Checked unit found felt around back of drum tearing in one spot ordering drumk; rqstng P&A on 1 WE21X29724 (Drum)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Cheshire, Connecticut 06410
Ruben C.
Job Details:
09/09/2024
"Checked unit found drain pump seized bearing are faulty binding tub could not get washplate off ordering tub gearcase washplate and drain pump; ordrng 1 W11396717 (Drain pump), rqstng P&A on 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11662156 (Tub ring) and 1 W10752187 (Screw) and 1 W11178224 (Basket) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cheshire, Connecticut 06410
Ruben C.
Job Details:
09/09/2024
"Checked unit found leaking from drain pump replaced drain pump still leaking sump assy that was just installed on 9/4 is not holding drain pump tight enough ordering new sump pump assy; ordrng 1 W11613480 (Sump pump), used 1 W10876537 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near New Britain, Connecticut 06051
Ruben C.
Job Details:
09/09/2024
Checked unit found strike broken not locking replaced strike tested operation normal ran cycle normal; used 1 W11457841 (STRIKE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM08
Near Farmington, Connecticut 06085
Ruben C.
Job Details:
09/09/2024
Replaced control and damper tested operation normal informed cust not to put items too close to damper
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US
Near Granby, Connecticut 06090
Gary V.
Job Details:
09/09/2024
"Concern was leak. Inspected and found customer replace the drain hose., cycled unit and didnt find any issues. No leaks or problems at this time."
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Suffield, Connecticut 06078
Gary V.
Job Details:
09/09/2024
"Inspected and idler pulley, broken and replaced cycle tested fine?; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Suffield, Connecticut 06093
Gary V.
Job Details:
09/09/2024
"Inspector and found oil leaking out of the gearcase, quoted, and he will call."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Sharon, South Carolina 29742
Mitch H.
Job Details:
09/09/2024
"Removed and replaced lid latch. Plugged washer back in, lid latch light flashing and lid not locking. Cannot get washer to run cycle or enter diagnostics. Called tech line spoke to Rick SR# 7739866787. He said it could be a bad control or possibly the HMI, but no way to check. He said to order another control, the HMI and the encoder. Advised customer that office will call to schedule when parts arrive.; ordrng 1 W11675701 (HMI) and 1 W11675700 (Encoder) and 1 W11626074 (Control), dspstn on spec-tagged invntry: 1 W11670519 LATCH"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Farmington, Connecticut 06085
Ruben C.
Job Details:
09/09/2024
Checked unit found gasket torn and right door not closing well ordering door gasket and closure; ordrng 2 W10830162 (Gasket)s and 1 WP12028505AP (Closure)
We serviced a
KITCHENAID DISHWAHER
Model KDFE104DSS3
Near Matthews, North Carolina 28104
Jonathan J.
Job Details:
09/09/2024
"Complaint unit is not drying dishes, dishes, coming out dirty sometimes at the end of the cycle. Unit has to think about it for a while before it will make water noise. I found 7-1 error code, and fault history . I performed a diagnostic cycle unit never started rushing with water after water filled tub full. Motor is not operating normally. I found unit needs a motor to fully repair. Heater is working fine though. Customer declined repair today. May start looking for a new dishwasher. ; dspstn on spec-tagged invntry: 1 W10703867 HEATER"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Durham, Connecticut 06422
Jeremy B.
Job Details:
09/09/2024
Washer making loud noise during spin. Found a comb stuck between backer and tub. Removed and tested all checks ok.
We serviced a
WHIRLPOOL MICROWAVE
Model JMC8130DDB
Near Middletown, Connecticut 06457
Jeremy B.
Job Details:
09/09/2024
Tested 20amp fuse and its good found no power to noise filter at black and white wired. Found 15 amp fuse at back of oven where microwave plugged into. Reset and tested microwave working properly. If problem continues will need to be further troubleshooted. Microwave now working.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
09/09/2024
"Complaint will not stop beeping will not start a cycle 7-2 error code found single stage wash motor failure. I cleared error code put unit in diagnostics. Erica came up immediately and diagnostic cycle. I found wash motor had failed. Our replaced wash motor tested operations. No additional issues found with dishwasher at this time. I did however find that the heating element bushings had failed as well allowing water to leak, replaced heating elements with new stainless steel style heating element. Inspected for leakage no leakage occurring during cycle. ; used 1 W11537778 () from stock"
We serviced a
KITCHENAID DISHWAHER
Model KDPM604KPS1
Near Indian Trail, North Carolina 28079
Jonathan J.
Job Details:
09/09/2024
I replaced main control board found that the motor was never plugged in from previous service order.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Monroe, North Carolina 28110
Jonathan J.
Job Details:
09/09/2024
"Complaint oven element exploded. I found complaint true white powder residue from element everywhere. I found when element failed. It also caused damage to the main control and took out the fuse on the back of the oven. I am ordering control and fused to finish fixing no additional issues found unit does have proper voltage getting to it. Office to call customer when parts come in.; ordrng 1 WP3196548 (Fuse) and 1 W11583303 (Control), dspstn on spec-tagged invntry: 1 W11182108 ELEMENT"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
09/09/2024
Customers complaint is dryer not drying cloths all the way. Used vent test kit and it failed. Found vent in back linked. Straightened and did vent test again and it passed. Recommend customer clean vent and dont push dryer al the way back causing vent to get crushed. ; used 1 W11224254 (VENT TEST KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR I
Model GS6SHAXKB01
Near Hebron, Connecticut 06248
Jeremy B.
Job Details:
09/09/2024
Not making any ice. No lights on optics. Found 120vac at optics. Needs new optics. Quoted customer. They will pass. ; dspstn on spec-tagged invntry: 1 2198597 ICE MAKER
We serviced a
GENERAL ELECTRIC DRYER
Model GFD55ESPR1RS
Near Marshville, North Carolina 28103
Jonathan J.
Job Details:
09/09/2024
"Complaint had a lightning storm and the day after unit cease to work. Everything else in the house seems to be working but the dryer as of right now Im unsure about anything else. I found dryer has proper voltage to it in your cabinet. Light is not turning on when doors opened Will need user interface, user interface and main control board as well as Wi-Fi Bluetooth module to repair office to call customer when all parts come in. ; ordrng 1 WE22X32257 (User interface control) and 1 WE13X34597 (Touch panel) and 1 WE22X34599 (Main control) and 1 WH22X34837 (WiFi board)"
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ18
Near Monson, Massachusetts 01057
Chris B.
Job Details:
09/09/2024
Complaint that the IM is not working properly. Found bad water filter and gasket on the freezer needed to be set in as it needed to be. IM working normal. Poor water flow with filter on without the filter it has good pressure.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ11
Near Holland, Massachusetts 01521
Chris B.
Job Details:
09/09/2024
Complaint that the refrigerator that is was icing in the freezer back and shelves are loose. Complaint that the back wall has a loud noise. Found bad damper. Will order all parts for a return visit.; ordrng 1 W10273463 (Ladder) and 1 WPW10594329 (Damper) and 1 WPW10175909 (Air Grille)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Brimfield, Massachusetts 01010
Chris B.
Job Details:
09/09/2024
Found unit not leveled and inlet water connection was loose. Found electrical wires not not installed properly and unit needed to be leveled. Adjusted everything and ran tree diagnostic cycles and a normal. No leaks detected.
We serviced a
FRIGIDAIRE WASHER
Model FFTW4120SW2
Near Ware, Massachusetts 01082
Chris B.
Job Details:
09/09/2024
Complaint of loud noises while agitating. Found noises from gear case and found motor rusting out and gear case grinding heavily. Leakage ; rqstng P&A on 1 5304516133 (Gear Case) and 1 5304516132 (Belt) and 1 5304511356 (Motor) and 1 2xFrameJob (2x Frame Job)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SG/AA
Near Bellingham, Massachusetts 02019
Aimee Z.
Job Details:
09/09/2024
"Fills with ice only if advance with button . Put magnet on door switch Couldnt hear the fan , removed icemaker there was ice in it.Had to re stream the augar assy out found the fill tube re froze Ice in fill tube and in fan.Fan mtr doesnt work re tested with magnet on door. Water leaking out of fill tube in new augar ,reordering a new one ; rqstng P&A on 1 DA97-12540G (Fan complete), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
09/09/2024
Installed new suspension rods complete
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Franklin, Massachusetts 02038
Aimee Z.
Job Details:
09/09/2024
Installed new water fall spray arm and tested Its locked in place
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2355PF6B
Near Wrentham, Massachusetts 02093
Aimee Z.
Job Details:
09/09/2024
Freezer was defrosted nothing frozen.Checked frost pattern on evap only on top evap fan running .Didnt just come out of defrost . Checked compressor Plugged into an amp meter compressor started up and buzzing .Running hot condenser and cap cold Sealed system problems Cust buyingnew
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near York, South Carolina 29745
Mitch H.
Job Details:
09/09/2024
"Checked and found freezer door gasket was split across top. Removed freezer door, removed and replaced gasket. Reinstalled door, ensured proper seal and checked door operation. All checked good."
We serviced a
MAYTAG DISHWASHER
Model MDPS6124RZ0
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/09/2024
"Disassembled dishwasher, removed and replaced tub assembly. Reassembled and reconnected. Tested, tub no longer leaking but still has leak further back. Checked and found leak coming from inlet assembly. Ordering inlet and valve. Advised customer that office will call to schedule when parts arrive.; ordrng"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Clover, South Carolina 29710
Mitch H.
Job Details:
09/09/2024
"Arrived, found that wrong part was ordered. Reordering correct part. Checked availability and scheduled return for 9/13 AM.; ordrng 1 W11559968 (Evaporator fan motor) and 1 WP2169142 (Fan blade)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2045VF3
Near Chicopee, Massachusetts 01020
Mike K.
Job Details:
09/09/2024
"Replaced the evap fan, defrost heater and timer, timer did advance and go back into cooling, was to warm to defrost, had steamed cleared evap. Cs to monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Gastonia, North Carolina 28056
Mitch H.
Job Details:
09/09/2024
"Removed and replaced inner and outer door, and hinges . Reassembled, tested, door operating properly."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Gastonia, North Carolina 28054
Mitch H.
Job Details:
09/09/2024
"Tested and ran diagnostics. No stored error codes. Ran manual tests for agitate and spin, all worked correctly. Ran control calibration. Ran complete automatic test cycle, completed properly with no issues."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Bessemer City, North Carolina 28016
Mitch H.
Job Details:
09/09/2024
Checked and found evaporator fan making loud noise. No excessive frost buildup on evaporator. Ordering evaporator fan motor and blade. Advised customer that office will call to schedule when parts arrive.; ordrng 1 WP2315549 (Evaporator fan motor) and 1 WP2169142 (Fan blade)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Bessemer City, North Carolina 28016
Mitch H.
Job Details:
09/09/2024
"Removed ice maker assembly. Replaced ice maker. Reinstalled, tested and cycled ice maker. Completed cycle and valve activated and filled correctly. Operating properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW02
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/09/2024
"Inspected and found broken wires coming through the door through the harness through the hinge, will submit estimate and customer will call when door arrives.; rqstng P&A on 1 LW11202404 (Door freezer white) and 1 W10873791 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
09/09/2024
"Unit is under 1yr wp warranty per service. Unit drains, fills and wash motor not running, verified voltage to motori. Do not have in truck stock. Scheduled for return ; used 1 W11613479 (MOTOR/SUMP) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Norfolk, Massachusetts 02056
Aimee Z.
Job Details:
09/09/2024
"Stacked washer dryer Cust stated another company was there and broke the door latch ordered parts and never showed back up been 2 months, washer was apartPulled error codes F3e1. Pressure switchF9e1. Long drainF5e2. Door lockF8e3. Over flowHad to go through error codes couldnt run diagnostics broken latchAdvised customer ordering parts from error codes , couldnt run diagnostics.Can do repairs through the back; rqstng P&A on 1 WPW10605427 (Drain pump) and 1 WPW10443885 (Latch) and 1 WPW10448876 (Pressure swich) and 1 W11044558 (Pressure hose)"
We serviced a
GE WASHER
Model GUD27GESNOWW
Near Attleboro, Massachusetts 02703
Aimee Z.
Job Details:
09/09/2024
Ran through diagnostics spin and agitation test ran fine 4 mins eachPut 2 large towels in washer and agitated and spun fine on speed washRan full speed wash cycle with towel ran fine to agitation and spin.Advised customer to to cut back on load size overloading washer.
We serviced a
GENERAL ELECTRIC REFRIGERATOR
Model GSS25GYPFCFS
Near Attleboro, Massachusetts 02703
Aimee Z.
Job Details:
09/09/2024
Found the light in fridge out power to light Needs lends and ledCust also asked about moisture on back wall of fridge Checked for air leaks none and they took everything out of The fridge . Advised not to push all the way back and block air flow.; rqstng P&A on 1 WR55X26671 (Led) and 1 WR17X12871 (Lens)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF4
Near Easthampton, Massachusetts 01027
Mike K.
Job Details:
09/09/2024
"Unit had been making a high pitched squeal which stopped, then had been intermittent for awhile. Evap fan blowing fine. Found drain pan full, pulled unit out and condenser fan was jammed, just blade against condenser and frame, no outside physical obstruction, put fan farther onto motor shaft and started to work, no noise but a bit of a wobble.Quoted for fan motor and blade.; ordrng 1 242018301 (Cond fan motor) and 1 241639502 (Condensor fan blade)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near West Hartford, Connecticut 06110
Chuck M.
Job Details:
09/09/2024
"Customer complaint is that water is leaking into FF section and freezing. Found ice buildup in freezer. Evaporator fan motor is not running. Ordered evaporator fan motor, evaporator cover, and control. ; rqstng P&A on 1 W11235950 (Evaporator cover back) and 1 W11369036 (Evaporator Motor) and 1 W11179121 (Evaporator Cover) and 1 W11446726 (UI)"
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM02
Near Hampden, Massachusetts 01036
Chris B.
Job Details:
09/09/2024
Replaced all parts and door sealing properly.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Rocky Hill, Connecticut 06067
Jeremy B.
Job Details:
09/09/2024
Customers complaint is randomly washer doesnt spin out the cloths. Ran diagnostics found no error codes. Ran diagnostics eat 12 and then high speed drain and spin all checks ok. Recommend customer wash like items together to ensure a balanced load. Cant duplicate any problems.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1826LB4
Near Southwick, Massachusetts 01077
Mike K.
Job Details:
09/09/2024
"Has cleared clogged drain at rear of control last visit. Cs is getting water at lower left corner Under unit. Was there previously as well but water was coming into rf from freezer and out bottom of door. No water inside unit at this time, pulled evap cover and poured water down drain, flowed to drain pan with no issue. Inside compressor are of unit all was bone dry, even pan until water was poured down drain. No leak at hose, bottom edges of unit have previous repair at, but all dry, tilted unit and examined drain pan, no cracks, no leaks found. Cannot find source of current leak, but all areas in unit are dry, water is turned off and icemaker had been pulled from unit.No additional charge."
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Bloomfield, Connecticut 06002
Ruben C.
Job Details:
09/09/2024
Techline is updating could not call; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Burlington, Connecticut 06013
Ruben C.
Job Details:
09/07/2024
Checked unit found motor is shutting down down on thermal fuse after a few seconds it turns off also found start switch ia little rough to turn sometimes will call cust when parts in; ordrng 1 WP694089 (Blower) and 1 279827 (Motor) and 1 WPW10117655 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hartford, Connecticut 06106
Ruben C.
Job Details:
09/07/2024
Checked unit found ice maker getting stuck replaced ice maker covered under warranty charged for service charge tested operation normal; dspstn on spec-tagged invntry: 1 W11284458 ICE MAKER
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near East Hartford, Connecticut 06108
Ruben C.
Job Details:
09/07/2024
Checked unit found pulley is making screeching noise needs dryer roller kit gave cust estimate for kit cust will think about repair has 7 days
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Bloomfield, Connecticut 06002
Ruben C.
Job Details:
09/07/2024
Checked unit unit is in dining area was uninstalled by installer due to leak from damage to tub took pics could not call techline they are closed on Saturday did try to call tub is damaged on left rear will leave ticket open cust does not want unit repaired they purchased a new unit which is installed . Unit that is in dining area leaked from damage but cust also has damage from installer leaving water line under unit leaking slowly this has nothing to do with whirlpool ; dspstn on spec-tagged invntry: 1 W11416362 MOTOR/SUMP
We serviced a
JENN-AIR RANGE
Model JES8750BAS
Near Simsbury, Connecticut 06070
Ruben C.
Job Details:
09/07/2024
Checked unit ran test on sensor normal reading 1085 checked element bake working broil in not getting 220 volts from control element is ok gave cust estimate for control informed cust has 7 days to decide
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Canton, Connecticut 06019
Ruben C.
Job Details:
09/07/2024
Replaced control and latch tested operation normal ran diagnostic test normal. Put unit on quick wash and ran normally locking normally; dspstn on spec-tagged invntry: 1 W11513248 DOOR LOCK
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Torrington, Connecticut 06790
Ruben C.
Job Details:
09/07/2024
"Checked unit ran diagnostic getting for shifter would not sense spin replaced actuator also found a little paste on capacitor replaced capacitor tested operation normal; ordrng 1 W11395618 (cap), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS3
Near Avon, Connecticut 06001
Ruben C.
Job Details:
09/07/2024
Service was set for Saturday techline is not open Saturdays left ticket open to reschedule we have already perform service pointer recommendation on unit and this is second unit. First one was replaced by whirpool for same reason ; O-emld tckt
We serviced a
GE DISHWAHER
Model GDT605PMM0ES
Near Longmeadow, Massachusetts 01106
Gary V.
Job Details:
09/06/2024
"Inspected and found proper voltage getting to main control but ui panel not powering on, quoted for harness and ui repair, customer will call if wants repaired."
We serviced a
JENN-AIR MICROWAVE
Model JMC2430WP01
Near Marvin, North Carolina 28173
Jonathan J.
Job Details:
09/06/2024
I replaced all previously ordered parts verified operations. Everything is now working properly all big features and convection features of microwave are also working properly with no further issues found.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Enfield, Connecticut 06082
Gary V.
Job Details:
09/06/2024
"Inspected and found hinges, broken and doors slamming down unit needs new hinges. Quoted and she will call."
We serviced a
LG REFRIGERATOR
Model LFXS30726S/03 LG
Near Somers, Connecticut 06071
Gary V.
Job Details:
09/06/2024
"Inspected and found compressor running but running hot and no refrigerant left in system, unit needs sealed system overhaul, quoted for compressor and filter drier repair and any other problems found after that would be additional. He will call if wants to proceed with repairs."
We serviced a
GE REFRIGERATOR
Model GTH18GBDDRWW
Near Somers, Connecticut 06071
Gary V.
Job Details:
09/06/2024
"Inspected and found evap fan motor making noise, will order and return.; ordrng 1 WR60X31522 (Evap fan motor)"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Springfield, Massachusetts 01119
Chris B.
Job Details:
09/06/2024
Replaced all parts and door closing properly. Wiped down glass of finger prints but lower corner of the glass has some markings that was there before doing the repairs.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Waxhaw, North Carolina 28173
Jonathan J.
Job Details:
09/06/2024
"Complaint oven is not heating properly cooling fan runs 24 seven when oven is not been run for a long time microwave door has to be held closed for to work. I found reason for oven not heating properly is due to door switch broken oven thinks that the oven door is constantly open preventing oven from heating properly. Unit will need a door switch to repair for the lower oven. Unit will need microwave inner door to repair microwave customer does not have to hold, microwave door closed all the time. Office office to call customer when parts come in.; ordrng 1 WPW10128850 (Lever) and 1 W11600214 (Door panel) and 1 W10883049 (Switch) and 2 W10886919 (Internal cavity microwave light)s and 1 Rivetgun (Rivet gun)"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS8
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
09/06/2024
Installed main control board and cycled tested fine.; dspstn on spec-tagged invntry: 1 W11182110 CNTRL-ELEC
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Bloomfield, Connecticut 06002
Gary V.
Job Details:
09/06/2024
Installed new tub and cycled tested fine.