We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PHEXNL00
Near Gastonia, NC 28054
Ryan S.
Job Details: 11/06/2023
Returned to installl parts ordered. Installed parts and reassembled unit. Ran icemaker by jumping t to h and unit cycled and filled with water. Verified proper operation. ; dspstn on spec-tagged invntry: 1 W10408179 VALVE and 1 4317943 ICE MAKER
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Belmont, NC 28012
Ryan S.
Job Details: 11/06/2023
"Customer complained of water or something getting in floor, to much at all. Found capacitor leaking. Checked and liquid on floor was oily and confirmed it was cap oil not water. Replaced cap from ts. Verified proper operation. ; used 1 W11395618 (CAPACITOR/INTER COIL) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Charlotte, NC 28208
Ryan S.
Job Details: 11/06/2023
Customer complained unit not spinning. Found broke belt. Replaced belt and pully from ts. Ran unit and unit now working properly. Verified proper operation. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Charlotte, NC 28216
Ryan S.
Job Details: 11/06/2023
"Entered the home. Asked customer what was wrong with unit. Customer got upset and said the last tech knew what was wrong, I said sir the last tech didnt have the authorization to work on it Im here to work on it what is wrong with it. He started screaming and cussing me out and his arm flew up by me so I walked out of the house quickly. Wont return to this customers house. Period."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Charlotte, NC 28212
Ryan S.
Job Details: 11/06/2023
Customer complained unit has water and wont drain . Lid lock blinking. Found drain pump running but not working. Found bad pump. Quoted 352.84. Repaired unit by installing new drain pump. Verified proper operation in service mode. All functions workings properly. Showed customer. ; used 1 W10876600 (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Charlotte, NC 28227
Ryan S.
Job Details: 11/06/2023
"Retuned to install new compress, took off old compressor and installed new compressor, pulled vaccum. Went to fill unit and found compressor wont start. Found power to compressor but compressor or activating . Took off unit and checke again in case of possible restriction and compressor wont start. Ordering new compressor ; ordrng 1 W11506635 (Process tube) and 1 W11580057 (Compressor) and 1 2xtimeframe (2xtimeframe), dspstn on spec-tagged invntry: 1 876765 TUBING KIT 1 W11504415 COUPLER 8.5/8 NR MS 00 , 1 W11504431 COUPLER 7/5 NR MS 00 , 1 W11506619 COUPLER 8 NK MS 00 , and 1 W11506635 COUPLER 6 NF MS SV"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Charlotte, NC 28214
Robert A.
Job Details: 11/06/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed; dspstn on spec-tagged invntry: 1 4392065 DRYER REPAIR KIT
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Charlotte, NC 28214
Robert A.
Job Details: 11/06/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.; dspstn on spec-tagged invntry: 1 W11395618 CAPACITOR/INTER COIL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Millbury, MA 01527
Angel R.
Job Details: 11/06/2023
"Could not duplicate sound, ran through all tests on diagnostics mode. Will order new rails as current ones are sticking and some ice buildup on back FC panel. Also mastic gum in case noise is compressor related.; rqstng P&A on 1 WPW10397636 (Rail left) and 1 WPW10397635 (Rail right) and 1 212643 (Mastic gum)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near South Hadley, MA 01075
Chris B.
Job Details: 11/06/2023
Replaced all parts and ran two diagnostic cycles. Dishwasher running normal. No leaks detected. No error codes present.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Amherst, MA 01002
Chris B.
Job Details: 11/06/2023
Replaced all parts and refrigerator working normal.
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IL03
Near Rock Hill, SC 29732
Mitch H.
Job Details: 11/06/2023
"Replaced thermistor, tested microwave. Blows 20 amp fuse every time start is pushed. Checked interlock, checks good with meter. Disconnected inverter, does not blow fuse with inverter unhooked. Ordering inverter, wave guides, fuse and interlock.; ordrng 2 W11188752 (Fuse)s and 1 W11325604 (Inverter) and 2 W10915651 (Wave guide)s and 1 W11449277 (Interlock)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Belchertown, MA 01007
Chris B.
Job Details: 11/06/2023
Replaced all parts and washer working properly. Ran a diagnostic cycle and all tested normal.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBC2277RF5
Near Coventry, CT 06238
Amanda R.
Job Details: 11/06/2023
Freezer ice maker not making ice has ice in mold not harvesting making clicking noise like motor jammed quoted for new ice maker
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE08
Near Douglas, MA 01516
Angel R.
Job Details: 11/06/2023
"Washers missing from both both doors, will order two new washers.; ordrng 2 WP489467 (Washer)s"
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near Westfield, MA 01085
Roger R.
Job Details: 11/06/2023
"Installed new drain pump and tested unit. All okay. Fills, washes, drains and spins."
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Westfield, MA 01085
Roger R.
Job Details: 11/06/2023
Installed new glass lid assembly due to cracks and broken pieces at the hinge area.
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JW3
Near Monroe, NC 28112
Jeff L.
Job Details: 11/06/2023
Replaced top unit ran and checked ok..Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Suffield, CT 06078
Gary V.
Job Details: 11/06/2023
"Installed new drain pump and float switch, cycled and found drain hoses clogged with food and debris, quoted for drain hose replacement and she will call."
We serviced a
MAYTAG DRYER
Model MEDC500VW0
Near Suffield, CT 06078
Gary V.
Job Details: 11/06/2023
"Inspected and found door switch broken , replaced and cycled, tested fine.; used 1 WP3406107 () from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Suffield, CT 06078
Gary V.
Job Details: 11/06/2023
"Inspected and found shelf and shelf tracks not aligned properly and causing bin to fall out, also door seal is ripped and door has to be replaced. Will order and customer will call when part arrives.; ordrng 1 LW10668767 (Ff door black) and 1 WPW10468555 (Shelf track) and 1 WPW10468556 (Shelf track) and 1 WPW10579374 (Shelf)"
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Rock Hill, SC 29732
Mitch H.
Job Details: 11/06/2023
"Tested and ran washer, allowed to fill and agitate, no issues. Switched to drain and spin, working correctly. Had customer put in a load of wash. Retested with load, found agitator slipping on gear case shaft and motor making noise in spin. Requesting P&A for motor and agitator. Checked part availability and scheduled return for 11/10 am; rqstng P&A on 1 WP3951744 (Agitator) and 1 WP661600 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Fort Mill, SC 29708
Mitch H.
Job Details: 11/06/2023
"Tested and ran diagnostics. Only stored error code was F0E5 off balance error. Ran component activation tests for drain and spin, completed with no issues. Ran DLMS calibration. Customer says washer makes banging noise when in spin with small load. Instructed customer on how to pause washer and redistribute load then restart. Advised her that washer will operate better with medium to full load than just a few items. Washer operating as designed. I&I now fulfilled."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Fort Mill, SC 29708
Mitch H.
Job Details: 11/06/2023
"Removed and replaced console and control. Reassembled, tested, all functions and touchpad keys operating properly."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Clover, SC 29710
Mitch H.
Job Details: 11/06/2023
"Attempted to call but phone number listed is not in service. Arrived at home, customer answered door but said she had not called for service and didnt need anything repaired. Confirmed her name and address so I was at correct location. Would not let me enter house.; dspstn on spec-tagged invntry: 1 W11384469 LIGHT SWITCH"
We serviced a
SAMSUNG HOME LAUNDRY - E
Model WA45T3200AWIA4
Near Springfield, MA 01151
Chris B.
Job Details: 11/06/2023
Complaint that the unit is off balance and not cycling through correctly. Found water line crossed and advised customer to adjust the clothing to get proper balance if needed to. Readjusted the water lines ran a diagnostic and a quick cycle and all tested out normal. Found no issues with the washer.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Hampden, MA 01036
Chris B.
Job Details: 11/06/2023
Complaint that the washer is making a noise in heavy duty and regular cycles. Found rotor nut very loose and not holding rotor in place. Readjusted the screw ran two diagnostic cycles and unit working normal. Mentioned to the customer to keep an eye on the spin cycle.
We serviced a
MAYTAG DRYER
Model MED5430MW0
Near Enfield, CT 06082
Gary V.
Job Details: 11/06/2023
"Installed new drum and cycled, tested fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2258FEZ07
Near West Hartford, CT 06117
Ruben C.
Job Details: 11/06/2023
Checked unit found slides are not allowing door to close needs new slides gave cust 10 pesent off on parts for milatary discount took pic of va card called techline to document 7737727483; ordrng 2 W11658402 (Slides)s
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Avon, CT 06001
Ruben C.
Job Details: 11/06/2023
Checked unit found motor is leaking and noisy cuasing water to get to overflow tray ordering sump assy and putting in p/a extra time; rqstng P&A on 1 W11345228 (Pump and sump assy) and 1 Time (Extra time)
We serviced a
MAYTAGU WASHER
Model MVW4505MW1
Near New Hartford, CT 06057
Ruben C.
Job Details: 11/06/2023
Checked unit found crack in drain hose leaking water ordering drain hose ordering drain hose; ordrng 1 W11244231 (Drain hose)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Farmington, CT 06085
Ruben C.
Job Details: 11/06/2023
Checked unit found ice maker not harvesting getting error code e2 putting ice maker into p/a; rqstng P&A on 1 W11658802 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near New Britain, CT 06053
Ruben C.
Job Details: 11/06/2023
Checked unit found slides not closing door cuasing frost build up gave cust estimate for slides cust wil think about repair
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near East Longmeadow, MA 01028
Gary V.
Job Details: 11/06/2023
Inspected and found ice maker working properly and no issues found at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Monroe, NC 28110
Jeff L.
Job Details: 11/06/2023
"When I took the door apart cockroaches came flying out everywhere see pictures for details advise customer that his warranty was voided due to infestation spoke with Jeff He okd me selling him the parts at his responsibility to get the repair done.please flag this dishwasher for further repairs. Call complete; used 1 W11305308 (Control), and 1 W11368911 (UI) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near York, SC 29745
Mitch H.
Job Details: 11/06/2023
"Tested microwave, found magnetron chattering and not heating. Also found interlocks not making proper contact intermittently. Ordering magnetron and interlocks. Checked part availability and advised customer that office will call to schedule when parts arrive.; ordrng 1 W11391712 (Magnetron) and 1 W10832024 (Thermistor) and 1 W11551761 (Interlock) and 1 W11551558 (Interlock)"
We serviced a
GE DISHWASHER
Model GDF535PSR0S
Near Franklin, MA 02038
Aimee Z.
Job Details: 11/06/2023
Not washingFound a error code for a drain pump 5 -5Also found voltage to pump and wash pump wouldnt turn on.Plus soap disp doesnt work.Cwa
We serviced a
KENMORE REFRIGERATOR
Model 795.70333.410
Near Windsor, CT 06095
Chuck M.
Job Details: 11/06/2023
"Customer complaint is that refrigerator is not cooling. Inspected and found fans and compressor running. No cooling, no frost pattern and food thawed. Quoted customer P&L. Customer will buy new."
We serviced a
ROPER WASHER
Model RTW4440VQ1
Near Ludlow, MA 01056
Roger R.
Job Details: 11/06/2023
Found unit has failed. Lets switch assembly. Quoted 49.99 for new lid switch and 239 for labor. Will order parts and return as soon as possible; ordrng 1 WP8318084 (DOOR/LID SWITCH)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Enfield, CT 06082
Gary V.
Job Details: 11/06/2023
"Inspected and found capacitor leaking and leaked fluid on actuator, replaced both parts and cycled, tested fine.; used 1 W11395618 (CAPACITOR/INTER COIL), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Grafton, MA 01536
Aimee Z.
Job Details: 11/06/2023
Found has broken blower wheel; ordrng 1 WP697772 (Blower wheel)
We serviced a
WHIRLPOOL DRYER
Model WED5500BW0
Near Holden, MA 01520
Aimee Z.
Job Details: 11/06/2023
"Found bearing wheel worn needs tune up, installed new tune up kit and tested Advised Cust to clean vent ; used 1 4392067 (Tune up kit) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 11/06/2023
Installed new Cntrl and pre heated oven complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Windsor Locks, CT 06096
Chuck M.
Job Details: 11/06/2023
Customer complaint is that refrigerator doors are rusting and pitting. Took pics and ordered doors P&A. ; rqstng P&A on 1 LW10912110 (dor-fip) and 1 LW10913113 (dor-fip)
We serviced a
WHIRLPOOL RANGE
Model WFE320MOJW3
Near Worcester, MA 01610
Aimee Z.
Job Details: 11/06/2023
Found no res or continuity at infi switch and checked burner theres a burn out ; schdld next appmnt for 11/13 MON AM
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Worcester, MA 01610
Angel R.
Job Details: 11/06/2023
"Found UI dead, will order new UI and wire to control.; ordrng 1 W11459337 (Harness) and 1 W11583885 (Panel)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEQ
Near Worcester, MA 01606
Angel R.
Job Details: 11/06/2023
"User interface is not responsive, no cooling on unit. Getting proper voltage. Customer decided to buy new fridge as parts are unavailable. Will need new up control and overlay."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS
Near Agawam, MA 01001
Roger R.
Job Details: 11/04/2023
Found unit running but not cooling. Compressor running. Unit has a sealed system leak and would need a compressor. Customer to purchase a new unit.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS05
Near South Hadley, MA 01075
Roger R.
Job Details: 11/04/2023
"Installed new right front roller assembly. Also found unit needs a new left hand door closer. Will order and return to install ; ordrng 1 W11163783 (Left hand Closer, door)"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Ludlow, MA 01056
Roger R.
Job Details: 11/04/2023
"Found unit has a bad gearcase and needs a new wash plate. Will order both items and return to install.. ; rqstng P&A on 1 W11393685 (Gear case) and 1 W10752283 (Plate, wash)"
We serviced a
ELECTROLUX FREEZER
Model FFFU21M1QWF
Near Springfield, MA 01108
Roger R.
Job Details: 11/04/2023
Installed new door seal due to a torn and worn seal.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4024HW0
Near Springfield, MA 01108
Roger R.
Job Details: 11/04/2023
Found shit off on wall for washer not working. The valve would need to be changed by a plumber.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Simsbury, CT 06070
Chuck M.
Job Details: 11/04/2023
"Installed motor, cam, belt and shield. Tested washer in diagnostics and washer checked ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Farmington, CT 06085
Chuck M.
Job Details: 11/04/2023
Customer complaint is that washer would not complete cycle. Ran diagnostics and found error codes F0e4 high temperature rinse. F8e1 long fill. Inspected and found hot and cold reversed and hot water pressure is low. Corrected hoses and tested. Washer checked ok.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Newington, CT 06111
Chuck M.
Job Details: 11/04/2023
Customer complaint is that dishwasher was not drying dishes. Checked and found no rinse aid in dispenser. Ran water at sink and it took approximately 20 seconds to get up to temperature. Ran diagnostics and found error code F7e1 no heat. Ran calibration cycle and heater is back on. Advised customer to use rinse aid. ; dspstn on spec-tagged invntry: 1 W10703867 HEATER
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARB1914CW
Near Wethersfield, CT 06109
Chuck M.
Job Details: 11/04/2023
Customer complaint is that water was leaking from freezer. Inspected and found drain clogged. Cleared drain.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Hartford, CT 06106
Chuck M.
Job Details: 11/04/2023
Called customer on 1st number to eta and left a voicemail message. Called 2nd number and was told they dont have a call for service.
We serviced a
WHIRLPOOL RANGE
Model MGR6772BDS
Near Hartford, CT 06112
Chuck M.
Job Details: 11/04/2023
Customer complaint is that oven was not heating properly. Checked igniter and found insulation on bake burner possibly move by mice. Set temperature for 350 degrees and oven preheated to temp and cycled. Oven checked ok.
We serviced a
LG REFRIGERATOR
Model LFCS225208
Near Springfield, MA 01108
Roger R.
Job Details: 11/04/2023
Checked and found compressor running with no cooling. This indicates a failed sealed system. Unit would need a new compressor and leak checks. Customer chooses to replace unit.
We serviced a
MAYTAG DRYER
Model PYGT244AWW
Near Gastonia, NC 28054
Ryan S.
Job Details: 11/03/2023
Customer complained of banging knocking noise. Found blower wheel broken. Ordering blower wheel. Scheduled return call for 11-9-23 pm; ordrng 1 W11497304 (Blower wheel)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Shrewsbury, MA 01545
Aimee Z.
Job Details: 11/03/2023
Arrived at house young daughter at house says were using cook top and cooking oven top is hotExplained I was here to put new oven Cntrl in . Daughter say my mom said you cancelled and wasnt coming today.Called office there going to call Cust and re scheduleAlso advised the daughter some on 18 needs to be at house and not to use cook top before day of service.Cant be hot
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Springfield, MA 01107
Chris B.
Job Details: 11/03/2023
Replaced all parts and doors sealing properly. Mentioned to the customer to give it a few days so gaskets set in tighter.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Glastonbury, CT 06073
Jeremy B.
Job Details: 11/03/2023
Water still randomly dripping from under dispenser flap. Purged water out of dispenser and cucled and filled icemaker. Found no leaks. Called tech supports and the last recommendation is to replaced dispenser. ; ordrng 1 W11572058 (Dispenser)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 11/03/2023
Installed new panel tan calibration then self test all checks ok. Belt squeaking.
We serviced a
WHIRLPOOL WASHER
Model WTW804DW4
Near Franklin, MA 02038
Aimee Z.
Job Details: 11/03/2023
Error code f5e1. Lid lockFound the lid latch open and closes never engages Replace with ts and tested completeCust pad over phone with office trip fee of 129.00; used 1 W10810403 (Latch) from stock
We serviced a
KITCHEN AID DISHWASHER
Model KDTE104ESS3
Near Wrentham, MA 02093
Aimee Z.
Job Details: 11/03/2023
"Not draining sucked water out Dropped drain pump and clean, drain once Found installed cut hose and added a rubber piece to install on sink.Found clogged . Cleared and tested complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJB0
Near Wrentham, MA 02093
Aimee Z.
Job Details: 11/03/2023
Tested power at block No powerFound switch above dishwasher shut power off to dishwasher Tested fill washed and drained
We serviced a
GE MICROWAVE
Model XXXXXXXX
Near Suffield, CT 06078
Gary V.
Job Details: 11/03/2023
Customer canceled at door.
We serviced a
MAYTAG M/W OTR
Model MMV4205FZ3
Near Gastonia, NC 28054
Ryan S.
Job Details: 11/03/2023
Customer has a broken door. Quoted 486.27 customer wanted to wait. Saved quote. Collected trip fee
We serviced a
MAYTAG DRYER
Model MCG8000AWQ
Near Gastonia, NC 28054
Ryan S.
Job Details: 11/03/2023
Customer complained unit not starting. Found belt broken. Repaired and unit now spinning and heating. Verified proper operation. ; used 1 341241 (BELT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model EW23BC71IS1
Near Chicopee, MA 01013
Chris B.
Job Details: 11/03/2023
Complaint that the unit is not cooling properly. Found ice buildup in the freezer side. Bad heating element and Bimetal. Found bad touch pad and couldnt run diagnostics. Quoted parts and labor. Customer will not fix the unit. Call Tenet 413-686-6251. Ayshia if returning. Trip fee already collected.
We serviced a
FRIGIDAIRE WASHER
Model EFLS627VIW
Near Chicopee, MA 01013
Chris B.
Job Details: 11/03/2023
Complaint that the washer keeps running and wont stop. Customer mentioned that they did a regular cycle and forgot to turn on the water valves and since then it gave issues. Found washer stuck on drain cycle. Hard reset and diagnostic cycle test was done. Found excess of suds buildup. Clear all and pressure hose and unit running normal. Collected for minor repairs.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 11/03/2023
Needs left slide received right. Part number looked correct will reorder. ; ordrng 1 W11131365 (Slide drwr)
We serviced a
WHIRLPOOL M/W OTR
Model WMH31017HS09
Near Belmont, NC 28012
Ryan S.
Job Details: 11/03/2023
"Customer complained unit not heating. Took unit down, no visible signs of thermal damage. Found cap good, high voltage transformer good. Found magnetron bad, also diode. Ordering mag, diode and mag thermostat , scheduled return call for 11-8-23 am ; ordrng 1 W11256462 (Diode) and 1 W11391712 (Magnatron) and 1 W10832024 (Mag thermostat)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 11/03/2023
Dishwasher not starting giving F8E4 found water in drip pan. Found water mine dripping where it connects to valve. Was able to secure and run self test all checks ok. Customers water at 138 recommend lowering to 120.if problem continues customer will need to replace supply line.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Linwood, NC 27299
Vincent O.
Job Details: 11/03/2023
Found evap fan weak causing drain to ice over and clog port to RC. Order and replace evap fan. ; ordrng 1 W11369036 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW00
Near Ellington, CT 06029
Gary V.
Job Details: 11/03/2023
"Inspected and found both ff and freezer modules broken, quoted and he will call. Trip fee collected by office."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Mansfield, CT 06268
Amanda R.
Job Details: 11/03/2023
It wasen't untill I replaced the drum that I found the drum had damaged the left side panel causing it to bulge out and it needs to be replaced ; ordrng 1 W11233548 (Panel)
We serviced a
WHIRLPOOL FREEZER
Model JBZFL18IGX10
Near Charlotte, NC 28209
Jeff L.
Job Details: 11/03/2023
At the time of visit freezer side was cooling the icemaker drawer did have a over temp warning light on but I assume thats from it not calling earlier but at this time its cooling light Cerrone no fault codes the compressor is normal sounding the complaint also was it runs a lot but this is a big built-in refrigerator it has a lot of area to remove it from so I would say it runs a good bit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Charlotte, NC 28209
Jeff L.
Job Details: 11/03/2023
Icemaker will fill with water but will not dump unless you hit the reset button and manually dump it damp sensor on icemaker is bad going to replace icemaker.Part#W11546935; ordrng 1 W11546935 (Ice maker)
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Mooresville, NC 28117
Ryan S.
Job Details: 11/03/2023
Customer complained unit not drying clothes and noise. Found vent cover outside was melted closed. Unit was heating and drying properly and now has proper air flow. Replaced drum rollers. Pulley and belt. Reassembled and ran unit unit now running quiet and heating and drying properly. Verified proper operation and showed customer. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 11/03/2023
Icemaker not working. Cycled intermittently. Replaced and tested all checks ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLW01
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 11/03/2023
Both sections not cooling. Found 120vac to inverter not no output. Ohmed out compressor and its fine. Needs new inverter. ; ordrng 1 W10629033 (Inverter)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ03
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 11/03/2023
Installed new rails and tightened handle all checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Troutman, NC 28166
Vincent O.
Job Details: 11/03/2023
Found auger motor and yoke stripped causing ice to not dispense. Order and replace auger motor and yoke. ; ordrng 1 WPW10309864 (Divider) and 1 W11671282 (Motor) and 1 WP63052-2 (Yoke)
We serviced a
MAYTAG WASHER
Model MVW6200KW4
Near New Britain, CT 06053
Chuck M.
Job Details: 11/03/2023
Customer complaint is that suds came out of hose. Ran washer and no sis came out. After discussing with customer technician determine customer used too much soap.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW
Near Charlotte, NC 28227
Robert A.
Job Details: 11/03/2023
"Cx complaint that the unit does not finish cycles. I inspected the unit to confirm the complaint. I found error codes: f2e1 f5e2 f5e3. I cleared the codes and checked the lid lock in manual test multiple times. The lid lock worked every time with no issues, I checked to see if something was blocking or obstructing the lid lock but found nothing. I ran a service and calibration cycle, both passed with no issues. The unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Mooresville, NC 28117
Vincent O.
Job Details: 11/03/2023
Found rack stop keeps falling off and does not want to lock in place. Order and replace stop. Unit is under warranty. ; rqstng P&A on 2 WPW10082861 (Stop)s
We serviced a
MAYTAG DRYER
Model MGD5630HC0
Near Cornelius, NC 28031
Vincent O.
Job Details: 11/03/2023
Found half inch gap between drum and bulkhead in rear where clothes are getting stuck dragged causing brown marks. Drum out of round. Order and replace drum and rollers. ; ordrng 1 W10508188 (drum) and 4 WPW10314173 (Rollers)s
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cornelius, NC 28031
Vincent O.
Job Details: 11/03/2023
Found low water supply causing long fill error causing unit to not complete cycle. Instructed customer on proper water supply. Customer will need to have water supply resolved.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Shrewsbury, MA 01545
Angel R.
Job Details: 11/03/2023
"Found suspension shot, hub worn out as well as tub loose. Quoted customer on those parts as well as new agitator and labor. The customer decided not to go through with repair and buy something new at this point."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Holden, MA 01520
Angel R.
Job Details: 11/03/2023
"Found FF IM line frozen, tested fill line heater and it is taking too long to heat. Was able to get water to IM. Will have to order new fill tube heater for FF IM. Mike assisting on part order as I am not able to locate. ;"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS06
Near Sutton, MA 01590
Angel R.
Job Details: 11/03/2023
"Found service pointer W11493384, door switches seem ok. Bulb is out. Will order new bulb and switches as a precaution. Quoted customer on switch and bulb replacement plus labor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Grafton, MA 01519
Angel R.
Job Details: 11/03/2023
"Pump and motor dead, installed new one tested ok.; used 1 W11025157 ( Pump and motor) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDB765SC0
Near South Windsor, CT 06074
Gary V.
Job Details: 11/03/2023
"Inspected and found idler pulley worn out and noisy , replaced and cycled, tested fine.; used 1 279640 (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Windsor, CT 06095
Gary V.
Job Details: 11/03/2023
"Inspected and found door latch with grinding noise and broken, will submit estimate and call for return date.; rqstng P&A on 1 W11493414 (Door latch)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near York, SC 29745
Mitch H.
Job Details: 11/03/2023
Tested and ran diagnostics. Only error code was off balance error. Ran manual tests and found washer would not go to spin. Checked shifter and found no signal from control to actuator. Needs control board. Quoted customer for repair and saved estimate. Customer is going to think about it and will let us know. Collected for service call on CC.
We serviced a
WHIRLPOOL WASHER
Model WTW6700TU2
Near York, SC 29745
Mitch H.
Job Details: 11/03/2023
"Removed and replaced control and harness. Ran automatic test cycle, completed properly. Ran drain and spin, operating properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Cornelius, NC 28031
Vincent O.
Job Details: 11/03/2023
Found inner door insulation hanging down below door. Removed door and reset insulation and secured in place. All functions check ok.
We serviced a
WHIRLPOOL BUILT-IN M/W
Model WMH78019HZ0
Near Bristol, CT 06010
Chuck M.
Job Details: 11/03/2023
Arrived to diagnose above the range microwave. Spoke to customer over the phone and he said his warranty company made the appointment. His mother met tech at home. Called office and was told there is no warranty info associated with ticket and customer would have to pay service fee. Did not perform diagnosis. Customer will call warranty company (HomeServ). No service fee collected.