We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Willington, CT 06279
Amanda R.
Job Details: 04/17/2024
"Gear case leaking oil making squealing noise ; rqstng P&A on 1 W11550891 (Agitator) and 1 W10564013 (Nut) and 1 W10868473 (Gear case) and 1 W10006483 (Stator) and 1 W10006482 (Rotor) and 1 W10817398 (Clutch) and 1 W10447975 (Slider), states that autho needed"
We serviced a
JENN-AIR RANGE
Model JNFFTHHHIK
Near South Windsor, CT 06074
Amanda R.
Job Details: 04/17/2024
No model or serial tag on unit recommended calling whirlpool to see if they can find it and send it
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near South Windsor, CT 06074
Amanda R.
Job Details: 04/17/2024
Customer has receipt but it dosent have model number on it needs model number date of purchase and amount
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLB00
Near South Windsor, CT 06074
Amanda R.
Job Details: 04/17/2024
Replaced all parts and showed how it is just a flap that directs air operation normal
We serviced a
WHIRLPOOL RANGE
Model KFEG500EBS3
Near Bristol, CT 06010
Ruben C.
Job Details: 04/17/2024
Replaced convect fan and main control ran convect bake normal fan functioning normally element heating normally
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWB3
Near Bristol, CT 06010
Ruben C.
Job Details: 04/17/2024
Sr7738905511 checked unit found water is too low in temp 104 degrees
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near Newington, CT 06111
Chuck M.
Job Details: 04/17/2024
Replaced ice box fan and damper. Checked ok. ; dspstn on spec-tagged invntry: 1 W10846539 FAN and 1 WPW10479155 DAMPER CNTRL
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 04/17/2024
Complaint no ice not cooling in freezer zone lights flickering. I found complaint true. I found freezer door is staying open not closing properly causing a new condition causing freezer evaporator to frost all the way over. Unit will need new door hinges and new door gasket to fix that is the reason why it is not making ice is it is not cooling properly. Food properly with fresh food lights are all working properly as of right now no issues found with lighting.. customer declined repair today is going to look at buying new refrigerator.
We serviced a
WHIRLPOOL WASHER
Model WTW6150PW0
Near Monroe, NC 28110
Jonathan J.
Job Details: 04/17/2024
"F7e4 f0e3 complaint washing machine leaking, not operating. I found upon arrival user interface was completely unresponsive. Control has 123.4 V AC getting to it. I found evidence of water on floor via hard water deposit and evidence water leaking as it is still wet inside the legs and on back wall of washing machine. I inspected water inlet valve assembly. I inspected tub by filling tub all the way full of water high-performing a clean wash cycle. I suspect control may have went haywire with water in it trying to spin clothing, causing water level to rise and come out the top of the tub, I inspected drain hose on inspected pump inspected tub inspected hoses. Cannot find any evidence of issues with tub or hoses to other than control. Going haywire with water still in the tub. im ordering main control as that is the only thing that makes sense. I was able to duplicate the issue and a quick wash cycle tub did not fully drain inner basket started spinning in spin cycle. Causing the water to come up over tub ring causing leak to occur. ; ordrng 1 W11627517 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Prospect, CT 06712
Jimmy R.
Job Details: 04/17/2024
"Tested unit and found machine would not complete a wash cycle it would start all over again, checked for errors and found F8e1 long fill let unit run thew a test cycle and found cold water inlet filling slow causing unit to restart due to not filling in time. Cleaned screens for cold inlet and recalibrated unit ran a wash and spin checked all functions and unit is now working to specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB08
Near Prospect, CT 06712
Jimmy R.
Job Details: 04/17/2024
"Checked over unit and found customer having issues with ice maker bin unit sliding out door making a clunking noise and door stained. Checked ice maker and found pulling in and out properly advised customer this Is how product is made there no adjustments to stop from rubbing, checked doors and found unit not level adjusted legs to stop from pulling forward and leveling unit checked over door and found marks from the top to the bottom and not coming off, checked noise and found hinge inner cam jumping causing noises unit is going to need new right side door black and nameplate will order and return when in ; ordrng 1 W10862410 (Door right black) and 1 W11223753 (Nameplate)"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Prospect, CT 06712
Jimmy R.
Job Details: 04/17/2024
"Tested oven due to unit would pre heat and never hold causing cold items when checking in them, checked for errors and found F9e0 misfired, f1e1 relay board internal oven am error let unit run to 350 degrees and found unit getting to temp but not getting to proper temps unit off about 50 degrees, waited for unit to come back on and unit would not come back on to hold temp until it got down to 220 degrees, let unit cycle back to temp and then unit would never come back on again to hold. Will order new sensor,cntrl and console parts special order advised when in we would call for return visit ; ordrng 1 W11249218 (Appliance manager) and 1 W11304093 (Console) and 1 W11346074 (Sensor)"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Newington, CT 06111
Chuck M.
Job Details: 04/17/2024
Replaced lid and tested. Washer checked ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Monroe, NC 28112
Jonathan J.
Job Details: 04/17/2024
Our place control and damper control at the same time advice customer to make sure nothing is touching damper control vent or obstructing airflow as it can cause poor airflow issues leading to improper cooling and slower ice production. Ice bin had 1/4 way full customer uses a lot of ice per customer.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Charlotte, NC 28278
Mitch H.
Job Details: 04/17/2024
"Tested and found that range only has 120v incoming power. Unplugged and checked wall outlet, it has only 120v. Advised customer that range must have 240V to operate and heat. Customer will need to have wall outlet and wiring checked by an electrician."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Charlotte, NC 28278
Mitch H.
Job Details: 04/17/2024
"Removed and replaced main control and water inlet with flow switch. Reassembled, ran full diagnostics test cycle. Completed properly and all functions tested good at this time. Started dishwasher in normal cycle, allowed to fill and wash for 5 minutes. Dishwasher operating properly and normally."
We serviced a
WHIRLPOOL COOKTOP
Model JGD3536BS00
Near Coventry, CT 06238
Jeremy B.
Job Details: 04/17/2024
Natalies all new parts and tested all burners working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Marlborough, CT 06447
Jeremy B.
Job Details: 04/17/2024
Dishwasher giving f9E1 (long drain) customer using laundry soap causing lots of suds. Cleared suds and tested dishwasher now seems to be draining properly. Will need new drain pump if problem continues. Quoted customer ; dspstn on spec-tagged invntry: 1 W11416363 PUMP & MOTOR
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Middletown, CT 06457
Jeremy B.
Job Details: 04/17/2024
Found broken mid strike and washer not level. Replaced strike and adjusted legs so washer now level. Reset machine to English. Ran high speed spin and demonstrated a even spin and balanced washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5THGXKS01
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 04/17/2024
Installed new valve and cycled icemaker and it filled. ; dspstn on spec-tagged invntry: 1 W10408179 VALVE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Manchester, CT 06042
Amanda R.
Job Details: 04/17/2024
Fill tube frozen for ice maker went over again not blocking damper cause it can redirect the air flow raise temp in both sections by two degrees and quoted for fill tube heater cleared fill line and filled ice maker
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Rocky Hill, CT 06067
Jeremy B.
Job Details: 04/17/2024
Found water leaking from drain hose need new hose and clamp. ; rqstng P&A on 1 WPW10236686 (Hose) and 1 WP285655 (Clamp)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Wethersfield, CT 06109
Jeremy B.
Job Details: 04/17/2024
Dryer making squeaking noise. Found worn pulley and bulkhead squeaking. Replaced idle and used heat tape and tapes seams so there is no more squeak. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Middletown, CT 06457
Jeremy B.
Job Details: 04/17/2024
Found broken mid strike and washer not level. Replaced strike and adjusted legs so washer now level. Reset machine to English. Ran high speed spin and demonstrated a even spin and balanced washer.
We serviced a
MAYTAG WASHER
Model MVWB300WQ0
Near Middletown, CT 06457
Jeremy B.
Job Details: 04/17/2024
Water not filling the fabric dispenser causing the softener to stay. The bottom is cracked so the water flows through bottom. Would need new dispenser. Quoted customer. They will pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR9FHTXTB00
Near Enfield, CT 06082
Gary V.
Job Details: 04/17/2024
"Arrived and found ice maker kit did not come with inlet valve as a kit, which I originally quoted thought the valve came with the kit, installed ice maker and cycled, and now working. However I quoted for inlet valve seperately also, if problem persists. Customer will monitor and call if any issues.; dspstn on spec-tagged invntry: 1 4317943 ICE MAKER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Rock Hill, SC 29732
Mitch H.
Job Details: 04/16/2024
Checked and found frost buildup on front center of freezer door and top rack. Also found condensation on pantry drawer. Found gaskets not making proper contact and not sealing fully on both pantry drawer and freezer door. Used heat gun to mold gaskets and ensure proper seal.
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Rock Hill, SC 29730
Mitch H.
Job Details: 04/16/2024
"Tested and ran diagnostics. No stored error codes. Ran dryer, found temp getting too hot in dryer. Used test kit W11224254 from t/s. Found card stayed on hook. Dryer does not have proper air flow. Dryer itself is good. Advised customer that they should have vent checked and cleaned.; used 1 W11224254 (Dryer test kit) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Fort Mill, SC 29707
Mitch H.
Job Details: 04/16/2024
"Disassembled dryer. Removed and replaced drive motor, blower wheel, harness, sensor bars, screen and control. Reassembled, tested, dryer operating and cycling properly."
We serviced a
GE DISHWASHER
Model GDT530PSP5SS5
Near Franklin, MA 02038
Aimee Z.
Job Details: 04/16/2024
Hoses clean with good water pressureNo error codes 5 dc at pressure sensor from Contrl H20 comes up irrational; ordrng 1 WD21X25468 (Pressure switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Southbridge, MA 01550
Gary V.
Job Details: 04/16/2024
"Code#7946 lock box. Installed new compressor and filter drier, ran vacuum and found no leaks, recharged system and started cooling, please allow 24-48 hours. If cooling problems persist, either slow cabinet leak, or order and replace evaporator.; dspstn on spec-tagged invntry: 1 876765 TUBING KIT"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Wilbraham, MA 01095
Chris B.
Job Details: 04/16/2024
"Complaint that the unit is making a clunky noise while agitating. Verified if agitator and it was not loose but stem on the gear case makes noise when it is pushed up or down like if the spindle is loose. Will order parts for a return visit. Found oil residue on the rotor.; rqstng P&A on 1 W11449841 (Gear Case) and 1 W10734521 (Clutch) and 1 W10752189 (Screw) and 1 W11550891 (Agitator) and 1 W11551646 (Nut) and 1 W10752187 (Screw) and 1 2xFrameJob (2x Frame Job), ordrng 1 W11260238 (Rotor.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW04
Near Plainfield, CT 06374
Amanda R.
Job Details: 04/16/2024
Complaint can hear compressor running gets louder for like two hours a day loud damper motor replaced diffuser explained noise is normal ; dspstn on spec-tagged invntry: 1 W11236851 DIFFUSER
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X18DW04
Near Killingly, CT 06239
Amanda R.
Job Details: 04/16/2024
Replaced control and evaporator thermistor turned unit on heater element has continuity
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Killingly, CT 06239
Amanda R.
Job Details: 04/16/2024
Both ff door gaskets ripped replaced both door gaskets
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Woodstock, CT 06281
Amanda R.
Job Details: 04/16/2024
F2e2 error him not disconnected replaced Ui tested operation normal
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704ESS1
Near Woodstock, CT 06281
Amanda R.
Job Details: 04/16/2024
Filling motor running but not pumping water correctly quoted for sump assembly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Mansfield, CT 06268
Amanda R.
Job Details: 04/16/2024
"Replaced compressor set temps at recommended put cup of water in freezer wait 24 hours to freeze and before putting food in unit ; used 1 W11506635 (COUPLER 6 NF MS SV), and 1 R600A (R600A 14.8 OZ) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS3
Near Waxhaw, NC 28173
Jonathan J.
Job Details: 04/16/2024
"Complaint dishwasher will not turn on keeps making a clicking noise over and over and over again. I found incoming voltage 123.2 V AC and is properly grounded. I found capacitor in exploded, causing issue to. Unit unit will need new control board to fix. No additional issues found with dishwasher at this time. Issues found. Ordering new control to fix. ; ordrng 1 W11410066 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WRX986SIHV00
Near Lancaster, SC 29720
Jonathan J.
Job Details: 04/16/2024
"Complaint not working on top of the fridge or in the freezer zone. I found light in the freezer had failed causing the top lights to not work. Unit will need lights per service kit installed in freezer right now. No additional issues with refrigerator or reported by customer at this time. ; ordrng 1 W11683243 (Led kit 9+3 wht), used 1 W11601311 (LED S191AQ (ENDS 12/2024)) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 04/16/2024
I replaced all previously ordered parts tested operations no additional issues found with dishwasher today. Performed a quick wash cycle. Everything working fine.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Lancaster, SC 29720
Jonathan J.
Job Details: 04/16/2024
Complaint dryer takes 2 to 3 hours to dry any clothes no matter the size of a load. I found dryer vent completely restricted behind dryer causing issue to occur. Tested with vent test kit as well. No further issues with dryer at this time. Dryer on barely able to feel air flow through luver flaps; used 1 W11224254 (VENT TEST KIT) from stock
We serviced a
N/A REFRIGERATOR
Model WRS315SDHZ08
Near Lancaster, SC 29720
Jonathan J.
Job Details: 04/16/2024
Fire replaced all previously ordered parts verified new heater is working properly. All operations are working in evaporator has a full frost pattern. 37.6 in fresh food section -1.2 in freezer section.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Kershaw, SC 29067
Jonathan J.
Job Details: 04/16/2024
"Complaint washing machine will not fill with water washing machine will not agitate washing machine will not spin lid. Will not lock. I found capacitor was leaking fluid. I found error code F7E1. No other error codes in fault history I performed a calibration procedure. Everything was working fine in calibration with no issues, immediately after calibration was done I tried to start a cycle or cycle and was able to duplicate customers complaint of washing machine, not starting not doing anything control is unresponsive to touch and was locking up. And ordering control and user interface to finish fixing. No wiring, harness issues drain pumpis working fine as of right now.; ordrng 1 W11513246 (Control) and 1 W11481116 (Control), used 1 W11395618 (CAPACITOR/INTER COIL), and 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Kershaw, SC 29067
Jonathan J.
Job Details: 04/16/2024
Complaint not dispensing water not making ice. I found valve defective and filter housing valve leaking sticking am ordering ice maker as it is leaving epoxy in ice cubes. No further issues found with refrigerator cooling. Office to call customer when parts come in. ; rqstng P&A on 1 WPW10420083 (Valve) and 1 W11346623 (Filter housing) and 1 W10884390 (Ice maker)
We serviced a
GE DISHWASHER
Model GDT695SMJES
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 04/16/2024
"Tested unit and found machine would not power up checked voltage to unit and 120v present to terminal block checked harness to touch panel and no broken wires present. Checked power to touch panel and no power sent to touch panel causing unit to not start a cycle. Reset harness and unit cam on and started to operate checked voltage to touch panel and unit is now sending voltage but selection buttons are broken, wile checking buttons the cntrl cut out again until I reset it then worked will order new touch panel, console, cntrl and buttons parts tentative p/a ; ordrng 1 WD21X31902 (Cntrl interface) and 1 WD21X32163 (Cntrl board) and 1 WD34X21699 (Console) and 1 WD12X20184 (Buttons), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Naugatuck, CT 06770
Jimmy R.
Job Details: 04/16/2024
"Installed all new parts and ran machine thew a wash and drain cycle, checked all functions and unit is now working to factory specs"
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Granby, CT 06060
Mike K.
Job Details: 04/16/2024
"Worn pulley, supports. Replaced and unit tested fine in timed dry.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASG/AA
Near Enfield, CT 06082
Chuck M.
Job Details: 04/16/2024
Customer complaint is that FF section is not cooling. Inspected and found evaporator fan is not running. Tested fan and it is receiving voltage. Quoted P&L. Customer will buy new.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near East Longmeadow, MA 01028
Chuck M.
Job Details: 04/16/2024
Customer complaint is that washer displayed Loc. Found control lock enabled. Disabled control lock. Ran diagnostics and found error code F8e1 long fill. Water was turned off. Turned water on. Ran automatic test cycle successfully. Washer checked ok. ; dspstn on spec-tagged invntry: 1 W11565030 LATCH
We serviced a
AMANA REFRIGERATOR
Model AFD2535FES
Near Westfield, MA 01085
Mike K.
Job Details: 04/16/2024
"Unit not cooling because of frosted over evap, lack of air flow. Found compressor running when in defrost test. Defrost working. Quoted for control and labor to install and clear evaporator of ice/frost. Approved. Replaced control and tested defrost. Working properly. Defrosted evap taking all chunks out as could. While defrosting cs had leaking into basement. Water not pooling under fridge found pan was overflowing, cleared pan out and did multiple times while continuing to defrost. Water flows right through floors, unfinished basement. Cs says the previous owners old fridge had leaked heavily. All that could be done was. Cleaned up thoroughly. Unit operational.Cs spoke with Randy at office, could not reach Brian.Collecting for part &tax today until they can speak with Brian; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG DRYER
Model MGD5030MW1
Near Montgomery, MA 01085
Mike K.
Job Details: 04/16/2024
Replaced control and is marginally better (cs was able to start it 2 out 5 attempts) and starts fine for me. Cs understands that is the style of this drier.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Springfield, MA 01109
Chris B.
Job Details: 04/16/2024
Complaint that the unit is not turning on. Found bad UI touch panel. Ran diagnostic and the tumble fresh does not respond to touch. Office will schedule a return date.; ordrng 1 W11603844 (UI Touch Panel)
We serviced a
WHIRLPOOL M/W OTR
Model WML55011HS07
Near Somers, CT 06071
Chuck M.
Job Details: 04/16/2024
Customer complaint is that microwave is making a rumbling noise. Inspected and found cooling fan is causing noise. Adjusted temporarily and noise stopped. Ordered fan motor and blade. ; ordrng 1 W11088354 (wheel-fan) and 1 W11443154 (Fan Motor)
We serviced a
LG WASHER
Model WT7305CW
Near Easthampton, MA 01027
Mike K.
Job Details: 04/16/2024
"Unit is full of water, would not drain for cs, just keep filling put into spin only and did drain water most of the way, then added water, overfilling and adding time to cycle, still filling at over half way point. Stopped and tried again, this time it drained fully and spun out properly.Quoted for pressure sensor and explained it could be the control (filling during spin cycle was not correct, shown by fact it just spun out second attempt) Denied repair. Collected for service call only"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Davidson, NC 28036
Robert A.
Job Details: 04/16/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cornelius, NC 28031
Robert A.
Job Details: 04/16/2024
"Cx complaint that the unit is not completing cycles. I inspected the unit to confirm the complaint. I found an error code: f7e5. I cleared the code and ran a manual spin and agitate tests. Both worked fine with no issues. I ran a calibration cycle, it completed with no issues. I started a normal cycle and asked cx about her loading process. She admits that she continually opens the door while its filling to make it add more water. I suggested for her to use deep water fill when she wants more water. The unit is working as designed."
We serviced a
SAMSUNG WASHER
Model WF45B6300AC/US-01
Near Milford, MA 01757
Aimee Z.
Job Details: 04/16/2024
"Found tear in bellows Tested with no cloths worn bearing very loud spin basket to outer tub. Needs tub replacement complete2 men extra time, front load washerTub complete is no longer available and ; ordrng 1 DC90-27230A (Tub complete) and 1 DC64-03788A (Bellows)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlotte, NC 28277
Mitch H.
Job Details: 04/16/2024
"Tested washer, found it stuck in spin. Removed belt cover and belt. Found clutch broken. Removed and replaced clutch and shifter. Reassembled, tested, washer now operating properly. Ran control calibration and ensured all functions operating properly. Used 1- W10721967 cam and 1- W10913953 actuator from t/s.; used 1 W10913953 (Actuator), and 1 W10721967 (Cam) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Charlotte, NC 28278
Mitch H.
Job Details: 04/16/2024
"Checked and found hot water valve cracked and leaking. Removed and replaced valve assembly. Reassembled, tested, all operating properly with no leaks. Used 1 - W11210459 valve from t/s.; used 1 W11210459 (Valve) from stock"
We serviced a
SAMSUNG RANGE
Model NY63T8751SS/AA
Near Clover, SC 29710
Mitch H.
Job Details: 04/16/2024
"Checked and tested range. Unable to duplicate complaint. Range is dual fuel. Gas cooktop/electric oven. Customer says that issue is intermittent, occurring approximately every 2 weeks. Says that smell happens even if only using oven. Tested all burners and oven, no issues. Customer has had gas company out, they checked and no leaks were found. Has also had another appliance company out 3 times and they were unable to find anything wrong. All functions and components operating properly. No issues found at time of visit. N unusual odors of any type. No leaks. No food or chemical residue found on burners or in oven."
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Springfield, MA 01104
Mike K.
Job Details: 04/16/2024
"Replaced timer and knob, verified operation in timed dry"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Southbridge, MA 01550
Gary V.
Job Details: 04/16/2024
"Installed parts listed, ran auto test and tested fine."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near West Hartford, CT 06117
Chuck M.
Job Details: 04/16/2024
Customer complaint is that dishwasher upper rack would not push in completely. Found adjuster wheels outside of track. Corrected and showed customer it works.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Suffield, CT 06078
Gary V.
Job Details: 04/16/2024
"Inspected and found drain hose clamp loose, causing leak, tightened and cycled thru tested fine."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Huntersville, NC 28078
Robert A.
Job Details: 04/16/2024
"Cx complaint that the door has a dent. I inspected the unit to confirm the complaint. The unit works fine, he home is a new construction. I replaced the door and tested the unit for the cx. The 7nit is working as designed."
We serviced a
KITCHENAID COOKTOP
Model KCIG556JSS01
Near Cornelius, NC 28031
Robert A.
Job Details: 04/16/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Mooresville, NC 28117
Robert A.
Job Details: 04/16/2024
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Mansfield, MA 02048
Aimee Z.
Job Details: 04/16/2024
"Installed Contrl, thirmistor, and moisture sensorTested heat completeAdvised customer to clean vents"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Meriden, CT 06451
Jimmy R.
Job Details: 04/16/2024
Installed new cntrl and pressure hose ran machine threw a calibration cycle and unit went threw properly. Ran wash cycle and unit is now completing a cycle and working to specs
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Meriden, CT 06451
Jimmy R.
Job Details: 04/16/2024
"Tested dryer and found unit would not dry clothing and would not cycle, ran a timed dry and found timer not advancing causing no drying. Replaced faulty timer and unit is now cycling and working to specs ; dspstn on spec-tagged invntry: 1 WPW10185992 TIMER"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Bloomfield, CT 06002
Chuck M.
Job Details: 04/16/2024
Customer complaint is that water was spraying from refrigerator. Customer had water off. Inspected and found ice maker fill tube is punctured. Ordered fill tube. ; ordrng 1 W11415785 (Ice Maker Fill Tube)
We serviced a
BOSCH DISHWASHER
Model SHE53TF5UC/07
Near Bloomfield, CT 06002
Chuck M.
Job Details: 04/16/2024
Replaced inlet valve and tested. No leaks found. Dishwasher checked ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near East Granby, CT 06026
Chuck M.
Job Details: 04/16/2024
"Customer complaint is that washer is noisy. Inspected and found bearings are noisy. Ordered gear case, wash plate and sliders. ; ordrng 1 W11449841 (Gear Case) and 1 W10734521 (slider) and 1 W10902814 (washplate) and 2 ExtraTimeSlots (Extra Time Slots)s"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Suffield, CT 06078
Gary V.
Job Details: 04/16/2024
"Inspected and found no problems at this time, customer said had off balance load and reset controls, tested fine."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hebron, CT 06231
Jeremy B.
Job Details: 04/16/2024
Wash motor getting power but only hums and very hot needs new motor sump assy. Quoted customer. ; ordrng 1 W11416362 (Motor sump assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB01
Near North Attleborough, MA 02760
Aimee Z.
Job Details: 04/16/2024
Found noise coming from damper No ts; ordrng 1 W11164593 (Damper)
We serviced a
KENMORE REFRIGERATOR
Model KRMF706ESS01
Near Wrentham, MA 02093
Aimee Z.
Job Details: 04/16/2024
Found water in left deli draw bed and harness burnt out. also found all low-voltage not working properly Missing part shaft freezer draw and stop right sideCustomer not repairing
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Chicopee, MA 01020
Chris B.
Job Details: 04/16/2024
Complaint that the unit is making a rumbling noise while turning. Found bad rollers. Quoted parts and labor. Replaced parts and unit running normal. 1yr warranty on parts and labor. Customer has a $20 coupon. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5700XW0
Near Hebron, CT 06231
Jeremy B.
Job Details: 04/16/2024
Dryer drum turning fast. Found idler pulley worn and belt damaged needs repair kit. Quoted customer. They will call back.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Meriden, CT 06451
Jimmy R.
Job Details: 04/16/2024
"Tested unit and found dryer making a loud noise wile running removed panel and found idler pulley ceasing up on shaft blower wheel bent and wobbling causing unit to shake out of control and rattle, checked motor and found shaft on motor bent. Replaced rollers and idler will order new motor and blower wheel, parts tentative p;a ; ordrng 1 WPW10508324 (Motor) and 1 WPW10349492 (Blower wheel)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Meriden, CT 06451
Jimmy R.
Job Details: 04/16/2024
"Tested unit and found washer would not spin out and when spinning it would add time never completing the cycle, ran a spin and found Gearcase bearings faulty causing unit to not spin properly found unit would not drain fast pump weak and draining slowly. Will order new gearcase, rotor, stator due to oil on it and a drain pump. Parts tentative p/a ; ordrng 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10775188 (Washplate) and 1 W10775188 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS0
Near Chicopee, MA 01020
Chris B.
Job Details: 04/16/2024
Rework visit. Complaint that the dishwasher is filling up with water and leaking from the bottom front. Found bad inlet valve not closing. Quoted parts and labor. Called Randy and dropped down the price of labor from $239.00 to $199.00 plus the $20 coupon off on labor. Customer will call office to see if she can get a better price on labor cost. Found drain pump working properly and no other issues found apart from the inlet valve. Mentioned to the customer theres no guarantee on any other issues that will arise due to age of the unit.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Middletown, CT 06457
Jeremy B.
Job Details: 04/16/2024
"Not draining and bellow has a hole. Propeller broken replaced pump and bellow all checks ok. ; dspstn on spec-tagged invntry: 1 W11458345 DRAIN PUMP , used 1 W11314648 (BELLOW) from stock"
We serviced a
SAMSUNG WASHER
Model WF45B6300AC/US-01
Near Milford, MA 01757
Aimee Z.
Job Details: 04/16/2024
"Found tear in bellows Tested with no cloths worn bearing very loud spin basket to outer tub. Needs tub replacement complete2 men extra time, front load washerTub complete is no longer available and ; ordrng 1 DC90-27230A (Tub complete) and 1 DC64-03788A (Bellows)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Marshville, NC 28103
Jonathan J.
Job Details: 04/16/2024
Complaint washing machine will not drain water with fill will not agitate though will not do anything Phil. I found main control board has experience a thermal event underneath board. Also found main wiring harness going to drain pump is broken and open. Also drain pump has resistance of two ohms should be about 18 oh. Unit will need drain pump harness and main control to fix customer declined estimate is going to look at replacing unit.
We serviced a
WHIRLPOOL WASHER
Model Mvwc565fw1
Near Enfield, CT 06082
Chuck M.
Job Details: 04/16/2024
"Customer complaint is that washer was shaking and walking. Inspected and found Hub and suspension worn. Replaced Hub and suspension. Tested and washer checked ok. ; used 1 W11130362 (SUSPENSION), and 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Middletown, CT 06457
Jeremy B.
Job Details: 04/16/2024
Natalies new valve and tested found no leaks. Filled liner and ; used 1 212643 (SEALER-GUM) from stock
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Glastonbury, CT 06033
Jeremy B.
Job Details: 04/16/2024
Customers complaint is dryer keeping cloths damp. Tested and found dryer heating and cycling properly. Adjusted vent so there is better air flow. Matti yes customer on proper load setting all checks ok.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Hartford, CT 06106
Ruben C.
Job Details: 04/16/2024
Replaced basket and all straps tested operation normal ran diagnostics spinning normally with no clothes
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Newington, CT 06111
Ruben C.
Job Details: 04/16/2024
Checked unit cust was concerned with sizzling sound from freezer advised cust this is normal defrost cycle sound adj hinge on door tested normal
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Newington, CT 06111
Ruben C.
Job Details: 04/16/2024
Checked unit found unit went off balance so severe it tore harness off drain pump gearcase is grinding as it spins actuator not shifting as well could not remove agitator ordering gearcase agitator basket lower harness. And actuator 2 times ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Splutch) and 1 W11481722 (Actuator) and 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W11513243 (Basket) and 1 W11551646 (Lock nut) and 1 W11590868 (Lower harness)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Newington, CT 06111
Ruben C.
Job Details: 04/16/2024
Replaced dispenser and control left insulation with cust cust will have unit pulled out at he convenience to install insulation unit has molding on sides cust was worried we could damage took pics of molding
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Wethersfield, CT 06109
Ruben C.
Job Details: 04/16/2024
Checked unit found pulley worn and rollers worn replaced roller kit tested operation normal ; used 1 4392067 (Roller kit) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Farmington, CT 06032
Ruben C.
Job Details: 04/16/2024
Checked unit unit is working normally but Costco told cust vent would be covered to install new one this is not correct did ask cust if she wanted to pay to install new one cust declined
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC3NHAXVY01
Near Farmington, CT 06032
Ruben C.
Job Details: 04/16/2024
Can not work on unit infested in comp compatment with rat droppings took pics
We serviced a
KENMORE WASHER
Model ="110.22532511"
Near Franklin, MA 02038
Aimee Z.
Job Details: 04/16/2024
Found needs new suspension rods and belt the Gearcase is alsoGetting noisy.Cust buying new
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cheshire, CT 06410
Jimmy R.
Job Details: 04/16/2024
"Tested washer and found unit would not start a wash cycle found unit would come on sense and sit there then drain out and shut off, ran diagnostics and found unit not engaging agitator checked slider and found otter shell had come off causing it to not grab clutch.replaced slider and recalibrated unit ran a wash cycle and unit is now working to specs ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near York, SC 29745
Mitch H.
Job Details: 04/16/2024
"Removed and replaced drive motor, capacitor and control. Reassembled, tested, motor still not starting. Called tech line spoke to Aaron SR# 7738904156. Checked motor winding continuity at control board. No continuity between black and orange wires. Checked continuity at motor, all checked good. Replaced wiring harness from t/s 1-W11643701. Tested, motor and all other functions now operating properly.; used 1 W11643701 (Harness) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Granby, CT 06035
Mike K.
Job Details: 04/16/2024
"Replaced control and vent motor assy. Tested fine in normal cycle, filled and went into wash fine. Cancelled and drained fine.Ran diagnostic cycle, completed fine."